About Us
Evolve is a trusted Managed Service Provider (MSP) supporting a diverse customer base across the UK and internationally. Our clients span Renewable Energy, Property, Professional Services, Finance, and Charity.
Our core values — Security, Service, Integrity — guide everything we do. We deliver robust IT services and cybersecurity solutions , keeping our clients’ systems safe in an evolving digital landscape.
We’re a growing business with a clear plan to expand our capabilities and strengthen our presence in the IT industry. We invest in our people, offering professional development and a culture that values both technical excellence and customer care.
Why Join Us?
This is an exciting opportunity to step into a key Account Management role where you’ll be the trusted advisor to our clients, ensuring their success while identifying opportunities for growth. You’ll work with supportive technical teams, develop your expertise in cybersecurity, and help shape long-term customer relationships.
The Role
As an IT Account Manager, you’ll:
Build and maintain exceptional client relationships.
Conduct regular customer meetings and strategic reviews.
Translate technical concepts (especially cyber protection) into business value.
Manage customer roadmaps and ensure smooth onboarding.
Proactively identify upsell and project opportunities.
Advocate for clients internally, ensuring their needs are met.
What We’re Looking For
Proven Account Management experience in IT (MSP experience highly desirable).
Strong knowledge of Microsoft 365, Office, Windows, and Windows Server.
Good understanding of cybersecurity fundamentals (firewalls, endpoint protection, phishing, compliance frameworks).
Familiarity with PSA and monitoring tools (Autotask, N-able).
Consultative sales mindset with ability to spot opportunities.
Excellent communication, presentation, and relationship-building skills.
Highly organised, proactive, and detail-focused.
What We Offer
Competitive salary + performance bonus/commission.
Training and career development (including cyber certifications).
Hybrid/flexible working options.
Supportive, values-led culture.
Opportunity to grow with a forward-thinking MSP.
If you’re passionate about customer success, account management, and IT services , we’d love to hear from you. Apply today and help our clients succeed securely and sustainably.
18/09/2025
Full time
About Us
Evolve is a trusted Managed Service Provider (MSP) supporting a diverse customer base across the UK and internationally. Our clients span Renewable Energy, Property, Professional Services, Finance, and Charity.
Our core values — Security, Service, Integrity — guide everything we do. We deliver robust IT services and cybersecurity solutions , keeping our clients’ systems safe in an evolving digital landscape.
We’re a growing business with a clear plan to expand our capabilities and strengthen our presence in the IT industry. We invest in our people, offering professional development and a culture that values both technical excellence and customer care.
Why Join Us?
This is an exciting opportunity to step into a key Account Management role where you’ll be the trusted advisor to our clients, ensuring their success while identifying opportunities for growth. You’ll work with supportive technical teams, develop your expertise in cybersecurity, and help shape long-term customer relationships.
The Role
As an IT Account Manager, you’ll:
Build and maintain exceptional client relationships.
Conduct regular customer meetings and strategic reviews.
Translate technical concepts (especially cyber protection) into business value.
Manage customer roadmaps and ensure smooth onboarding.
Proactively identify upsell and project opportunities.
Advocate for clients internally, ensuring their needs are met.
What We’re Looking For
Proven Account Management experience in IT (MSP experience highly desirable).
Strong knowledge of Microsoft 365, Office, Windows, and Windows Server.
Good understanding of cybersecurity fundamentals (firewalls, endpoint protection, phishing, compliance frameworks).
Familiarity with PSA and monitoring tools (Autotask, N-able).
Consultative sales mindset with ability to spot opportunities.
Excellent communication, presentation, and relationship-building skills.
Highly organised, proactive, and detail-focused.
What We Offer
Competitive salary + performance bonus/commission.
Training and career development (including cyber certifications).
Hybrid/flexible working options.
Supportive, values-led culture.
Opportunity to grow with a forward-thinking MSP.
If you’re passionate about customer success, account management, and IT services , we’d love to hear from you. Apply today and help our clients succeed securely and sustainably.
Reigate and Banstead Borough Council
Hybrid, Town Hall Reigate
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
30/05/2025
Full time
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Derbyshire Fire & Rescue Service
Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
03/04/2025
Full time
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Job description
Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you.
The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools.
Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.
How to Apply
Please apply directly through our website using the apply button.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
26/02/2025
Full time
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Job description
Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you.
The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools.
Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.
How to Apply
Please apply directly through our website using the apply button.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
Hartpury University and Collage
Gloucestershire, UK
Service Desk Team Leader
£27,729 - £30,311 per annum
37.5 hours per week
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here
About the Role
Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff.
Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions.
Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs.
To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.
About You
You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory.
Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals.
You will have previously led or played an active role in developing a service desk.
You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency.
Experience of developing SLAs and KPIs associated with a Service Desk and call handling.
We offer a fantastic package of staff benefits including:
Hybrid working arrangements with blended approach of office and home working
25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
Wellbeing support including our Employee Assistance Programme
Generous pension scheme (LGPS)
Employee Discounts Scheme
Onsite fitness facilities
Support for continuous professional development
Flexible working opportunities available
Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online
The closing date for receipt of applications is 30th November 2024.
Interviews will be held on the W/C 9th December 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
22/11/2024
Full time
Service Desk Team Leader
£27,729 - £30,311 per annum
37.5 hours per week
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here
About the Role
Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff.
Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions.
Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs.
To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.
About You
You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory.
Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals.
You will have previously led or played an active role in developing a service desk.
You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency.
Experience of developing SLAs and KPIs associated with a Service Desk and call handling.
We offer a fantastic package of staff benefits including:
Hybrid working arrangements with blended approach of office and home working
25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
Wellbeing support including our Employee Assistance Programme
Generous pension scheme (LGPS)
Employee Discounts Scheme
Onsite fitness facilities
Support for continuous professional development
Flexible working opportunities available
Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online
The closing date for receipt of applications is 30th November 2024.
Interviews will be held on the W/C 9th December 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
Chief Digital Information Officer (Hybrid)
Salary: Up to £120,000 per annum
Contract Type: Permanent - Hybrid working
Hours: Monday – Friday – 37 hours per week (Full Time)
CE Solutions are proud to be working with 3C ICT who are looking for a Chief Digital Information Officer
Join 3C ICT as Chief Digital and Information Officer (CDIO): Shape the Future of Public Services
Are you a forward-thinking leader with a passion for driving digital transformation and innovation?
3C ICT is looking for an inspiring Chief Digital and Information Officer (CDIO) to lead our digital revolution across three ambitious councils: Cambridge City Council, South Cambridgeshire District Council, and Huntingdonshire District Council.
As CDIO, you’ll have the unique opportunity to create a lasting impact on public services by leading cutting-edge digital initiatives that improve efficiency and deliver exceptional value to the communities we serve.
Why This Role?
Lead Transformational Change: You will spearhead digital strategies, identifying new opportunities to innovate across our councils, leveraging shared technologies, resources, and expertise.
Collaborate for Success: Build and nurture strong relationships with stakeholders across three councils, driving digital synergy while recognizing each council’s unique needs and challenges.
Inspire & Lead: Guide a talented team in delivering ambitious digital transformation programs, shaping the future of public services with a focus on accessibility, efficiency, and sustainability.
What We Offer:
Strategic Impact: Work directly with the Chief Executives of the partner councils to shape and execute our vision for digital transformation.
Innovative Environment: Be part of a forward-thinking, collaborative shared service that values new ideas, creative solutions, and continuous improvement.
A Leadership Role with Purpose: This is a senior, highly influential role where your leadership will leave a lasting legacy on the public sector.
About You:
Visionary Leadership: You have a proven track record in digital strategy, transformation, and service innovation.
Collaborative Approach: You understand the power of partnerships and can create synergies across different organisations and teams.
Performance-Driven: You are committed to driving results and creating a positive, high-performing digital culture.
If you're ready to take on one of the most exciting digital leadership roles in the public sector, we want to hear from you!
Apply today to be part of the future of public services.
*A full job description is available on request
The closing date has a provisional date set of Tuesday 5th November - although this is a rolling campaign, they will be reviewing applications on an ongoing basis and will close the advert early should they receive suitable applications. If you feel you have the experience and qualifications, please apply now!
16/10/2024
Full time
Chief Digital Information Officer (Hybrid)
Salary: Up to £120,000 per annum
Contract Type: Permanent - Hybrid working
Hours: Monday – Friday – 37 hours per week (Full Time)
CE Solutions are proud to be working with 3C ICT who are looking for a Chief Digital Information Officer
Join 3C ICT as Chief Digital and Information Officer (CDIO): Shape the Future of Public Services
Are you a forward-thinking leader with a passion for driving digital transformation and innovation?
3C ICT is looking for an inspiring Chief Digital and Information Officer (CDIO) to lead our digital revolution across three ambitious councils: Cambridge City Council, South Cambridgeshire District Council, and Huntingdonshire District Council.
As CDIO, you’ll have the unique opportunity to create a lasting impact on public services by leading cutting-edge digital initiatives that improve efficiency and deliver exceptional value to the communities we serve.
Why This Role?
Lead Transformational Change: You will spearhead digital strategies, identifying new opportunities to innovate across our councils, leveraging shared technologies, resources, and expertise.
Collaborate for Success: Build and nurture strong relationships with stakeholders across three councils, driving digital synergy while recognizing each council’s unique needs and challenges.
Inspire & Lead: Guide a talented team in delivering ambitious digital transformation programs, shaping the future of public services with a focus on accessibility, efficiency, and sustainability.
What We Offer:
Strategic Impact: Work directly with the Chief Executives of the partner councils to shape and execute our vision for digital transformation.
Innovative Environment: Be part of a forward-thinking, collaborative shared service that values new ideas, creative solutions, and continuous improvement.
A Leadership Role with Purpose: This is a senior, highly influential role where your leadership will leave a lasting legacy on the public sector.
About You:
Visionary Leadership: You have a proven track record in digital strategy, transformation, and service innovation.
Collaborative Approach: You understand the power of partnerships and can create synergies across different organisations and teams.
Performance-Driven: You are committed to driving results and creating a positive, high-performing digital culture.
If you're ready to take on one of the most exciting digital leadership roles in the public sector, we want to hear from you!
Apply today to be part of the future of public services.
*A full job description is available on request
The closing date has a provisional date set of Tuesday 5th November - although this is a rolling campaign, they will be reviewing applications on an ongoing basis and will close the advert early should they receive suitable applications. If you feel you have the experience and qualifications, please apply now!
Infrastructure Analyst - VMware Location: Coventry (Hybrid) Start Date: 01 November 2025 Duration: 6 months Working Arrangement: Hybrid About the Role As an Infrastructure Analyst - VMware, you will join a well-established Platform team. You'll bring technical expertise to troubleshoot and resolve production incidents, support infrastructure tasks, and contribute to continuous improvement initiatives. This role offers exposure to cutting-edge technologies and the opportunity to work across a diverse technical landscape. Key Responsibilities - Independently troubleshoot and resolve production service incidents. - Perform technical tasks including patching, storage allocation, script maintenance, and backup configuration. - Prioritise tasks effectively to meet deadlines and service expectations. - Support and guide peers and team members. - Create and maintain accurate technical documentation. Technical Skills & Experience - VMware vSphere & related technologies - Cisco UCS & HPE infrastructure - vRealize Operations Manager, Automation, and Log Insight - VMware Site Recovery Manager - vSAN and Dell VxRail - IBM Storage Technologies (Block & File) - Spectrum Scale - Backup software (Commvault) - Monitoring tools (SolarWinds, AppDynamics, Datadog) - Cloud platforms (AWS, Azure) - Linux command line - Agile delivery environments
15/10/2025
Contractor
Infrastructure Analyst - VMware Location: Coventry (Hybrid) Start Date: 01 November 2025 Duration: 6 months Working Arrangement: Hybrid About the Role As an Infrastructure Analyst - VMware, you will join a well-established Platform team. You'll bring technical expertise to troubleshoot and resolve production incidents, support infrastructure tasks, and contribute to continuous improvement initiatives. This role offers exposure to cutting-edge technologies and the opportunity to work across a diverse technical landscape. Key Responsibilities - Independently troubleshoot and resolve production service incidents. - Perform technical tasks including patching, storage allocation, script maintenance, and backup configuration. - Prioritise tasks effectively to meet deadlines and service expectations. - Support and guide peers and team members. - Create and maintain accurate technical documentation. Technical Skills & Experience - VMware vSphere & related technologies - Cisco UCS & HPE infrastructure - vRealize Operations Manager, Automation, and Log Insight - VMware Site Recovery Manager - vSAN and Dell VxRail - IBM Storage Technologies (Block & File) - Spectrum Scale - Backup software (Commvault) - Monitoring tools (SolarWinds, AppDynamics, Datadog) - Cloud platforms (AWS, Azure) - Linux command line - Agile delivery environments
Employer description: MBA Information Technology is a UK-based managed service provider and IT consultancy, delivering hardware, software, and strategic technology solutions to mid-sized businesses. Founded in 2005, the company specialises in areas like cybersecurity, cloud services, automation, and end-user productivity. It is known for its consultative approach and focus on long-term client relationships. Overview: You will undertake sales administration tasks to support the Sales team to sell more widely within new and existing customers while embodying our core values - outstanding customer service, trusted, driven, personal. The Customer Success Team supports the sales team in smooth running sales operations. Responsibilities: Data management & reporting: Access, validate, and maintain accurate customer and order data within Salesforce CRM to ensure seamless order processing. Data insights: Use sales data and Power BI reports to monitor customer spend, identify trends, and provide actionable insights to key stakeholders and internal stakeholders. Customer order tracking: Create and share order tracking reports from CRM data to keep customers informed and ensure transparency throughout the order lifecycle. Operational & administrative support: Manage quoting, ordering, bids, and deal registrations with precision and efficiency. Client & vendor communication: Liaise with clients, vendors, and distributors to coordinate quotes, orders, and delivery, resolving issues quickly and professionally. Account manager partnership: Support Strategic Account Managers in achieving profit goals through accurate data, reporting, and operational support. Customer experience excellence: Deliver outstanding service in line with MBA's values, ensuring timely, courteous, and professional communication. Continuous improvement: Use data insights to identify process efficiencies, improve service delivery, and uphold supplier SLA performance. Desirable skills: Attention to detail - The ability to process detailed information effectively and consistently. Learning ability - The ability to absorb new information readily and to put it into practice effectively. Planning & organisation - The ability to determine goals and priorities and to assess the actions, time and resources needed to achieve those goals. Teamwork - The ability to collaborate effectively with colleagues towards achieving a common goal. Communication - The ability to clearly and accurately communicate, verbally and in writing, with a variety of colleagues, customers, suppliers and partners. Accountability - Being accountable and passing on accountability for one's own actions and those of colleagues and the organisation. Ambition - The drive to climb up, to pursue a career, to strive for success and make an effort to achieve this. Initiative - The ability to recognize and create opportunities and to act accordingly. Rather starting something than waiting passively for it to happen. Integrity - Adherence to the standards, values and rules of conduct associated with one's position and the culture in which one operates. Being incorruptible. Perseverance - The ability to hold on to views and plans of action despite adversity. Results orientated - The ability to take direct action in order to attain or exceed objectives. Applicants are not required to drive but this may be beneficial in any instance where you are required in the Hemel Hempstead office. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, 8:30am - 5:30pm. Benefits: Pension contribution. Lunch provided by company on Thursdays. Company wide trip to Spain for a long weekend every June. Xmas party. All staff have birthdays off. Company socials. Flexible home and office working. Future prospects: Upon completion of the apprenticeship, there is the opportunity to stay on as a full time employee. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
15/10/2025
Full time
Employer description: MBA Information Technology is a UK-based managed service provider and IT consultancy, delivering hardware, software, and strategic technology solutions to mid-sized businesses. Founded in 2005, the company specialises in areas like cybersecurity, cloud services, automation, and end-user productivity. It is known for its consultative approach and focus on long-term client relationships. Overview: You will undertake sales administration tasks to support the Sales team to sell more widely within new and existing customers while embodying our core values - outstanding customer service, trusted, driven, personal. The Customer Success Team supports the sales team in smooth running sales operations. Responsibilities: Data management & reporting: Access, validate, and maintain accurate customer and order data within Salesforce CRM to ensure seamless order processing. Data insights: Use sales data and Power BI reports to monitor customer spend, identify trends, and provide actionable insights to key stakeholders and internal stakeholders. Customer order tracking: Create and share order tracking reports from CRM data to keep customers informed and ensure transparency throughout the order lifecycle. Operational & administrative support: Manage quoting, ordering, bids, and deal registrations with precision and efficiency. Client & vendor communication: Liaise with clients, vendors, and distributors to coordinate quotes, orders, and delivery, resolving issues quickly and professionally. Account manager partnership: Support Strategic Account Managers in achieving profit goals through accurate data, reporting, and operational support. Customer experience excellence: Deliver outstanding service in line with MBA's values, ensuring timely, courteous, and professional communication. Continuous improvement: Use data insights to identify process efficiencies, improve service delivery, and uphold supplier SLA performance. Desirable skills: Attention to detail - The ability to process detailed information effectively and consistently. Learning ability - The ability to absorb new information readily and to put it into practice effectively. Planning & organisation - The ability to determine goals and priorities and to assess the actions, time and resources needed to achieve those goals. Teamwork - The ability to collaborate effectively with colleagues towards achieving a common goal. Communication - The ability to clearly and accurately communicate, verbally and in writing, with a variety of colleagues, customers, suppliers and partners. Accountability - Being accountable and passing on accountability for one's own actions and those of colleagues and the organisation. Ambition - The drive to climb up, to pursue a career, to strive for success and make an effort to achieve this. Initiative - The ability to recognize and create opportunities and to act accordingly. Rather starting something than waiting passively for it to happen. Integrity - Adherence to the standards, values and rules of conduct associated with one's position and the culture in which one operates. Being incorruptible. Perseverance - The ability to hold on to views and plans of action despite adversity. Results orientated - The ability to take direct action in order to attain or exceed objectives. Applicants are not required to drive but this may be beneficial in any instance where you are required in the Hemel Hempstead office. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, 8:30am - 5:30pm. Benefits: Pension contribution. Lunch provided by company on Thursdays. Company wide trip to Spain for a long weekend every June. Xmas party. All staff have birthdays off. Company socials. Flexible home and office working. Future prospects: Upon completion of the apprenticeship, there is the opportunity to stay on as a full time employee. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Senior Data Specialist Ecosurety is seeking a Senior Data Specialist to play a pivotal role in delivering our Extended Producer Responsibility (EPR) submissions. This role requires exceptional organisational, analytical and communication skills to provide high-level data services to our clients. Working closely with our Client Services team, you will be responsible for delivering high-value data projects and embedding strategic relationships with key clients, including senior stakeholders. As part of our data submissions team, you will collect, process and analyse data relating to packaging and other EPR schemes, using a range of IT platforms such as Excel, Power BI, SQL, Alteryx, and our own internally developed tools. Beyond client-facing work, you will also support the development of efficient and scalable data handling methodologies. Collaboration with client account managers will be central to your success. You will work together to understand client requirements and deliver compliant, accurate, and insightful data outputs. The role demands strong problem-solving abilities and a meticulous approach to ensure compliance with EPR and wider industry regulations. We are an industry leading company of 90+ people, based in the heart of Bristol's vibrant city centre, with a mission to accelerate change towards an environmentally sustainable world. Our clients are many of the UK big brands and retailers, often facing big challenges over their use of packaging. We are a Certified B Corp, committed to balancing profit with our social and environmental impact. Job Description The role has several core aspects that include: Strategic Thinking: Take a proactive role in developing and strengthening long-term strategic relationships with key clients. Through in-depth analysis of their data, identify opportunities to offer services that help clients achieve their sustainability goals. Collaborate with clients to explore innovative solutions, positioning Ecosurety as a trusted partner in driving environmental compliance and enhancing our reputation in the industry. Client Data Services: Collaborate with clients and account managers to collect, cleanse and analyse EPR-related data, ensuring timely and accurate submissions. Utilise tools including Excel, SQL, and Alteryx to automate and streamline data workflows for regulatory compliance and stakeholder reporting. Client and Stakeholder Engagement: Engage with clients directly, as well as through account managers, maintaining regular contact including onsite meetings across the UK as needed. Collaborate with internal and external stakeholders to ensure the effective delivery of data management services, particularly in a time sensitive regulatory environment. Reporting: Use business intelligence tools such as Power BI and data transformation platforms like Alteryx to create clear, insightful reports and dashboards. Present complex data, validation processes and methodologies in a way that enables clients to fully understand their performance against sustainability and compliance objectives. Compliance Monitoring : Specialise in packaging EPR and support the assessment of client compliance with relevant EPR regulations, advising on best practices and recommending corrective actions where needed. Business Development Support: Assist business development teams by scoping data projects, offering insights into data collection and reporting requirements tailored to client needs. Person Specification Proven experience working in a data role, ideally within an environmental or compliance-driven setting. Advanced proficiency in Microsoft Excel, including automation tools such as formulas and Power Query. Strong experience using Power BI for data visualisation, SQL for managing large datasets, and Alteryx for data processing, transformation, and automation. Knowledge and understanding of CRM systems, preferably Workbooks, for managing client data and workflows. Demonstrated ability to collaborate across teams, including account managers, to deliver projects that meet client specifications and regulatory requirements. Effective communication and presentation skills, capable of explaining complex data findings and methodologies to clients and stakeholders. Demonstrates confidence in expressing viewpoints and effectively stands their ground when working with direct clients, while remaining open to constructive dialogue and collaboration. Strong analytical, organisational, and problem-solving abilities with excellent attention to detail and a focus on compliance. Ability to work both independently and as part of a team, managing tasks efficiently while supporting and supervising junior colleagues. Proactive learner, capable of adapting to new technologies, data platforms, and evolving regulatory frameworks. The successful candidate must be well aligned with the Ecosurety Values Framework. Specifically, we will be looking for examples of: Responsibility; Accountability; Proactivity. Package £42 - 45k per year Permanent contract, full time, 8-hour day with flexibility 28 days holiday plus 8 bank holidays 5 x salary life insurance, 7% employer pension contribution, up to 10% bonus, employee health cash plan, paid sick leave, critical illness cover, 2 weeks workcation, options to buy additional holiday or unpaid leave, 3 days volunteer leave, happy to talk flexible working, remote working, wellbeing support, great office location, £250 home working set up payment. Hybrid working: Employees are expected to work with colleagues (primarily at the office) at least 50% of the month Closing date: 9am, Monday 27th October Start Date: asap REF-
15/10/2025
Full time
Senior Data Specialist Ecosurety is seeking a Senior Data Specialist to play a pivotal role in delivering our Extended Producer Responsibility (EPR) submissions. This role requires exceptional organisational, analytical and communication skills to provide high-level data services to our clients. Working closely with our Client Services team, you will be responsible for delivering high-value data projects and embedding strategic relationships with key clients, including senior stakeholders. As part of our data submissions team, you will collect, process and analyse data relating to packaging and other EPR schemes, using a range of IT platforms such as Excel, Power BI, SQL, Alteryx, and our own internally developed tools. Beyond client-facing work, you will also support the development of efficient and scalable data handling methodologies. Collaboration with client account managers will be central to your success. You will work together to understand client requirements and deliver compliant, accurate, and insightful data outputs. The role demands strong problem-solving abilities and a meticulous approach to ensure compliance with EPR and wider industry regulations. We are an industry leading company of 90+ people, based in the heart of Bristol's vibrant city centre, with a mission to accelerate change towards an environmentally sustainable world. Our clients are many of the UK big brands and retailers, often facing big challenges over their use of packaging. We are a Certified B Corp, committed to balancing profit with our social and environmental impact. Job Description The role has several core aspects that include: Strategic Thinking: Take a proactive role in developing and strengthening long-term strategic relationships with key clients. Through in-depth analysis of their data, identify opportunities to offer services that help clients achieve their sustainability goals. Collaborate with clients to explore innovative solutions, positioning Ecosurety as a trusted partner in driving environmental compliance and enhancing our reputation in the industry. Client Data Services: Collaborate with clients and account managers to collect, cleanse and analyse EPR-related data, ensuring timely and accurate submissions. Utilise tools including Excel, SQL, and Alteryx to automate and streamline data workflows for regulatory compliance and stakeholder reporting. Client and Stakeholder Engagement: Engage with clients directly, as well as through account managers, maintaining regular contact including onsite meetings across the UK as needed. Collaborate with internal and external stakeholders to ensure the effective delivery of data management services, particularly in a time sensitive regulatory environment. Reporting: Use business intelligence tools such as Power BI and data transformation platforms like Alteryx to create clear, insightful reports and dashboards. Present complex data, validation processes and methodologies in a way that enables clients to fully understand their performance against sustainability and compliance objectives. Compliance Monitoring : Specialise in packaging EPR and support the assessment of client compliance with relevant EPR regulations, advising on best practices and recommending corrective actions where needed. Business Development Support: Assist business development teams by scoping data projects, offering insights into data collection and reporting requirements tailored to client needs. Person Specification Proven experience working in a data role, ideally within an environmental or compliance-driven setting. Advanced proficiency in Microsoft Excel, including automation tools such as formulas and Power Query. Strong experience using Power BI for data visualisation, SQL for managing large datasets, and Alteryx for data processing, transformation, and automation. Knowledge and understanding of CRM systems, preferably Workbooks, for managing client data and workflows. Demonstrated ability to collaborate across teams, including account managers, to deliver projects that meet client specifications and regulatory requirements. Effective communication and presentation skills, capable of explaining complex data findings and methodologies to clients and stakeholders. Demonstrates confidence in expressing viewpoints and effectively stands their ground when working with direct clients, while remaining open to constructive dialogue and collaboration. Strong analytical, organisational, and problem-solving abilities with excellent attention to detail and a focus on compliance. Ability to work both independently and as part of a team, managing tasks efficiently while supporting and supervising junior colleagues. Proactive learner, capable of adapting to new technologies, data platforms, and evolving regulatory frameworks. The successful candidate must be well aligned with the Ecosurety Values Framework. Specifically, we will be looking for examples of: Responsibility; Accountability; Proactivity. Package £42 - 45k per year Permanent contract, full time, 8-hour day with flexibility 28 days holiday plus 8 bank holidays 5 x salary life insurance, 7% employer pension contribution, up to 10% bonus, employee health cash plan, paid sick leave, critical illness cover, 2 weeks workcation, options to buy additional holiday or unpaid leave, 3 days volunteer leave, happy to talk flexible working, remote working, wellbeing support, great office location, £250 home working set up payment. Hybrid working: Employees are expected to work with colleagues (primarily at the office) at least 50% of the month Closing date: 9am, Monday 27th October Start Date: asap REF-
MIS & Data Manager Profectus Recruitment is delighted to be representing a prestigious independent school in Berkshire that is looking to appoint an experienced MIS & Data Manager. This successful candidate will take ownership of the school's information systems and ensure the smooth management, reporting and integration of data across all departments. The position will suit a technically capable professional who enjoys improving processes, driving system performance and delivering data that informs decision-making. Working as part of a close-knit IT team, you'll be instrumental in developing and maintaining the school's management information systems while supporting strategic projects and long-term digital initiatives. Role Overview: As MIS & Data Manager, you will act as the key point of expertise for the school's Management Information System (iSAMS) and related data platforms. You'll oversee the collection, quality and reporting of academic and operational data, streamline how systems communicate with one another and identify opportunities to enhance efficiency and performance through better use of technology. Main Duties and Responsibilities: Lead the administration and development of the school's MIS (iSAMS) and associated systems. Maintain accurate, secure and consistent data across all electronic platforms. Design and manage data reporting cycles, dashboards and analytics tools. Review existing processes, identify gaps and implement improvements through automation and system integration. Work with suppliers and partners to ensure technology and services remain effective and good value. Support GDPR compliance and promote best practice in data management. Produce clear and comprehensive documentation and user guidance. Contribute to disaster recovery and business continuity planning. Deliver user training and act as a technical mentor to junior IT staff. Provide strategic advice to the Bursar and Senior Leadership Team on systems development and investment. About You: Strong understanding of data analysis, business process analysis and systems management. Previous experience managing a MIS or similar platform within a complex organisation (iSAMS experience advantageous but not expected). Confident producing reports and dashboards using SQL Server Reporting Services (SSRS) and Visual Studio. What's on Offer: Complimentary meals during working hours Free use of the school's sports facilities, including gym and swimming pool Free parking on site Employee Assistance Programme and Cycle to Work scheme 30 days of paid annual leave Pension and car schemes Professional development and ongoing training support Discounts on school fees and various retail and travel brands If the above sounds applicable do please apply with your latest CV for an immediate response.
15/10/2025
Full time
MIS & Data Manager Profectus Recruitment is delighted to be representing a prestigious independent school in Berkshire that is looking to appoint an experienced MIS & Data Manager. This successful candidate will take ownership of the school's information systems and ensure the smooth management, reporting and integration of data across all departments. The position will suit a technically capable professional who enjoys improving processes, driving system performance and delivering data that informs decision-making. Working as part of a close-knit IT team, you'll be instrumental in developing and maintaining the school's management information systems while supporting strategic projects and long-term digital initiatives. Role Overview: As MIS & Data Manager, you will act as the key point of expertise for the school's Management Information System (iSAMS) and related data platforms. You'll oversee the collection, quality and reporting of academic and operational data, streamline how systems communicate with one another and identify opportunities to enhance efficiency and performance through better use of technology. Main Duties and Responsibilities: Lead the administration and development of the school's MIS (iSAMS) and associated systems. Maintain accurate, secure and consistent data across all electronic platforms. Design and manage data reporting cycles, dashboards and analytics tools. Review existing processes, identify gaps and implement improvements through automation and system integration. Work with suppliers and partners to ensure technology and services remain effective and good value. Support GDPR compliance and promote best practice in data management. Produce clear and comprehensive documentation and user guidance. Contribute to disaster recovery and business continuity planning. Deliver user training and act as a technical mentor to junior IT staff. Provide strategic advice to the Bursar and Senior Leadership Team on systems development and investment. About You: Strong understanding of data analysis, business process analysis and systems management. Previous experience managing a MIS or similar platform within a complex organisation (iSAMS experience advantageous but not expected). Confident producing reports and dashboards using SQL Server Reporting Services (SSRS) and Visual Studio. What's on Offer: Complimentary meals during working hours Free use of the school's sports facilities, including gym and swimming pool Free parking on site Employee Assistance Programme and Cycle to Work scheme 30 days of paid annual leave Pension and car schemes Professional development and ongoing training support Discounts on school fees and various retail and travel brands If the above sounds applicable do please apply with your latest CV for an immediate response.
IT Service Delivery Manager Central London £70,000 - £80,000 PA A leading construction engineering organisation undergoing rapid growth through acquisitions is seeking a high-calibre IT Service Delivery Manager. This is a highly acquisitive business with ambitious growth plans over the coming years. This is a pivotal role within a high-performing IT team, ideal for a proactive leader with a strong technical background and a passion for delivering outstanding service. You'll oversee 1st and 2nd line support teams, take ownership of the ServiceNow platform and play a key role in driving operational maturity, continuous improvement and service optimisation. You'll also contribute to wider business initiatives, including M&A integration projects, ensuring smooth transitions and consistent service delivery throughout periods of change. Key Responsibilities Lead, coach and develop IT support teams through regular reviews, mentoring and structured development plans Own and optimise the ServiceNow platform, driving adoption and alignment with organisational goals Manage daily operations, allocate resources effectively and monitor incident and request trends to ensure SLA compliance Embed ITIL best practices across all service management disciplines, including Incident, Problem, Change, Release and Major Incident Management Oversee third-party service providers, ensuring contractual and performance standards are met Identify and address process gaps, implement corrective actions and champion continuous improvement Produce and present detailed monthly service reports and performance reviews for key stakeholders Handle escalations with professionalism, ensuring timely resolution and high satisfaction levels Identify risks to service continuity and implement mitigation strategies to maintain operational stability Maintain accurate configuration records (CMDB), service catalogues and internal knowledge bases Support IT service integration during mergers and acquisitions, ensuring alignment with business objectives and minimal disruption Requirements: Experience working in IT service delivery within complex or infrastructure-heavy environments (e.g. construction, utilities, transport, or enterprise IT) Proven success in managing IT support operations and delivering high-quality IT services Strong technical background with hands-on IT support experience Deep understanding of ITIL frameworks (Intermediate certification or higher preferred) Experienced ServiceNow Administrator or Product Owner Inspirational people leader with a proven ability to motivate, develop and manage teams Excellent communication and stakeholder management skills Strong analytical and organisational abilities, with a proactive approach to problem-solving
15/10/2025
Full time
IT Service Delivery Manager Central London £70,000 - £80,000 PA A leading construction engineering organisation undergoing rapid growth through acquisitions is seeking a high-calibre IT Service Delivery Manager. This is a highly acquisitive business with ambitious growth plans over the coming years. This is a pivotal role within a high-performing IT team, ideal for a proactive leader with a strong technical background and a passion for delivering outstanding service. You'll oversee 1st and 2nd line support teams, take ownership of the ServiceNow platform and play a key role in driving operational maturity, continuous improvement and service optimisation. You'll also contribute to wider business initiatives, including M&A integration projects, ensuring smooth transitions and consistent service delivery throughout periods of change. Key Responsibilities Lead, coach and develop IT support teams through regular reviews, mentoring and structured development plans Own and optimise the ServiceNow platform, driving adoption and alignment with organisational goals Manage daily operations, allocate resources effectively and monitor incident and request trends to ensure SLA compliance Embed ITIL best practices across all service management disciplines, including Incident, Problem, Change, Release and Major Incident Management Oversee third-party service providers, ensuring contractual and performance standards are met Identify and address process gaps, implement corrective actions and champion continuous improvement Produce and present detailed monthly service reports and performance reviews for key stakeholders Handle escalations with professionalism, ensuring timely resolution and high satisfaction levels Identify risks to service continuity and implement mitigation strategies to maintain operational stability Maintain accurate configuration records (CMDB), service catalogues and internal knowledge bases Support IT service integration during mergers and acquisitions, ensuring alignment with business objectives and minimal disruption Requirements: Experience working in IT service delivery within complex or infrastructure-heavy environments (e.g. construction, utilities, transport, or enterprise IT) Proven success in managing IT support operations and delivering high-quality IT services Strong technical background with hands-on IT support experience Deep understanding of ITIL frameworks (Intermediate certification or higher preferred) Experienced ServiceNow Administrator or Product Owner Inspirational people leader with a proven ability to motivate, develop and manage teams Excellent communication and stakeholder management skills Strong analytical and organisational abilities, with a proactive approach to problem-solving
We're Atom The bank that's leading the fintech charge! We're not like the rest. We're true innovators, and we're redefining what a bank should be. Ours is a bank for today and the future, a mobile-first bank. Forget the stuffy branches, with Atom you can bank whenever, wherever, faster, and simpler. Could you be the next innovator to join us? Want to join us? Atom's Tech Delivery teams create new features that our customers love. We automate our internal processes, so our colleagues don't have to do things manually. Our Tech Delivery teams are responsible for managing and delivering all change in Atom, technical & non-technical. We achieve this by bringing people with different skills together into cross-functional & highly performant teams, to guide us on our mission of making banking better for everyone! We've aligned our Tech Delivery teams to business value streams covering Mortgages, Business Lending, Savings, Enterprise & Platform. These value streams are divided into sub-streams, such as Origination and Servicing within Mortgages. As an Atom Delivery Lead, you'll lead the Technology activity for a value sub-stream. You'll collaborate with your value stream & sub-stream commercial teams & product managers, understanding & contributing to the build of the business roadmap & product strategy, whilst also creating this for your sub-stream. A focus on delivering early value to customers frequently & predictably is key, whilst executing on the change programme. We are committed to applying DevOps principles & practices on our journey to become an elite delivery organisation, as part of this you'll need to nurture and inspire your sub-stream team to take accountability for their delivery process and the great outcomes they deliver. We do whatever it takes to get the job done, here at Atom, so this role will involve at points rolling up your sleeves and diving into UX design reviews, testing software, architecture & code reviews, writing user stories and editing technical documents. What will you be doing? You will also: Champion good practice within their teams to support their ongoing improvement. Work with their architecture team members to create a technology strategy. Help the team measure and understand their performance using relevant metrics (DORA and other metrics such as throughput, cycle time, happiness), using them as a basis for improvement. Utilise feedback for continuous learning and improvement in efficient and incremental value delivery to accelerate speed to market. Identify and implement improvements in People/Team Topologies, Process, Technology and Culture. Manage of the Run/Opex and Change/Capex budgets for their sub-stream, working with Finance on forecasts and actuals. What do we need from you? Be delivery focussed - You deliver to commitments whilst ensuring quality. Be customer focussed - You create products that our colleagues or customers love. Proven experience of successful Agile delivery Knowledge and understanding of frameworks such as Scrum, Kanban, & Lean whilst working in Agile environments Knowledge and experience of other techniques that complement agility, such as Dev(Sec)Ops, Lean, Systems Thinking, Queuing Theory, Theory of Constraints Experience in leading delivery teams, and helping them become mature, high-performing, and autonomous. Understanding of modern technology, e.g. Cloud Computing, CI/CD, IaC, Microservices Possess a deep understanding of software delivery lifecycle. Experience managing products and backlogs in Jira and Confluence What's in it for you? Flexible Hybrid 4-day work week Annual Share Option - performance-related Incredibly generous company pension scheme (maximum of 13% of Atom input - you can put in more) 'All About Me' fund: £200 per year to spend on personal development. 22.5 days annual leave plus public holidays Private Medical Insurance, Health Cash Plan & Life Insurance Enhanced Parental Leave Electric Vehicle Scheme PLEASE NOTE: You must have the legal right to work in the UK to apply for this role as Atom bank are unable to support Visa Applications/Sponsorship. Atom is an equal opportunities employer. We value you as an individual and therefore disregard race, religion/belief, gender, sexual orientation, maternity/pregnancy, age, gender reassignment, marriage/civil partnership and disability in any hiring decisions we make. Atom will always adhere to the Equality Act 2010. All roles within Atom must adhere to the Conduct Rules as set out by the Prudential Regulation Authority (PRA) and Financial Conduct Authority (FCA). As part of Atom bank's commitment to the FCA's Consumer Duty, Atom will, take all reasonable steps to avoid causing foreseeable harm to customers, take all reasonable steps to enable customers to pursue their financial objectives and act in good faith.
15/10/2025
Full time
We're Atom The bank that's leading the fintech charge! We're not like the rest. We're true innovators, and we're redefining what a bank should be. Ours is a bank for today and the future, a mobile-first bank. Forget the stuffy branches, with Atom you can bank whenever, wherever, faster, and simpler. Could you be the next innovator to join us? Want to join us? Atom's Tech Delivery teams create new features that our customers love. We automate our internal processes, so our colleagues don't have to do things manually. Our Tech Delivery teams are responsible for managing and delivering all change in Atom, technical & non-technical. We achieve this by bringing people with different skills together into cross-functional & highly performant teams, to guide us on our mission of making banking better for everyone! We've aligned our Tech Delivery teams to business value streams covering Mortgages, Business Lending, Savings, Enterprise & Platform. These value streams are divided into sub-streams, such as Origination and Servicing within Mortgages. As an Atom Delivery Lead, you'll lead the Technology activity for a value sub-stream. You'll collaborate with your value stream & sub-stream commercial teams & product managers, understanding & contributing to the build of the business roadmap & product strategy, whilst also creating this for your sub-stream. A focus on delivering early value to customers frequently & predictably is key, whilst executing on the change programme. We are committed to applying DevOps principles & practices on our journey to become an elite delivery organisation, as part of this you'll need to nurture and inspire your sub-stream team to take accountability for their delivery process and the great outcomes they deliver. We do whatever it takes to get the job done, here at Atom, so this role will involve at points rolling up your sleeves and diving into UX design reviews, testing software, architecture & code reviews, writing user stories and editing technical documents. What will you be doing? You will also: Champion good practice within their teams to support their ongoing improvement. Work with their architecture team members to create a technology strategy. Help the team measure and understand their performance using relevant metrics (DORA and other metrics such as throughput, cycle time, happiness), using them as a basis for improvement. Utilise feedback for continuous learning and improvement in efficient and incremental value delivery to accelerate speed to market. Identify and implement improvements in People/Team Topologies, Process, Technology and Culture. Manage of the Run/Opex and Change/Capex budgets for their sub-stream, working with Finance on forecasts and actuals. What do we need from you? Be delivery focussed - You deliver to commitments whilst ensuring quality. Be customer focussed - You create products that our colleagues or customers love. Proven experience of successful Agile delivery Knowledge and understanding of frameworks such as Scrum, Kanban, & Lean whilst working in Agile environments Knowledge and experience of other techniques that complement agility, such as Dev(Sec)Ops, Lean, Systems Thinking, Queuing Theory, Theory of Constraints Experience in leading delivery teams, and helping them become mature, high-performing, and autonomous. Understanding of modern technology, e.g. Cloud Computing, CI/CD, IaC, Microservices Possess a deep understanding of software delivery lifecycle. Experience managing products and backlogs in Jira and Confluence What's in it for you? Flexible Hybrid 4-day work week Annual Share Option - performance-related Incredibly generous company pension scheme (maximum of 13% of Atom input - you can put in more) 'All About Me' fund: £200 per year to spend on personal development. 22.5 days annual leave plus public holidays Private Medical Insurance, Health Cash Plan & Life Insurance Enhanced Parental Leave Electric Vehicle Scheme PLEASE NOTE: You must have the legal right to work in the UK to apply for this role as Atom bank are unable to support Visa Applications/Sponsorship. Atom is an equal opportunities employer. We value you as an individual and therefore disregard race, religion/belief, gender, sexual orientation, maternity/pregnancy, age, gender reassignment, marriage/civil partnership and disability in any hiring decisions we make. Atom will always adhere to the Equality Act 2010. All roles within Atom must adhere to the Conduct Rules as set out by the Prudential Regulation Authority (PRA) and Financial Conduct Authority (FCA). As part of Atom bank's commitment to the FCA's Consumer Duty, Atom will, take all reasonable steps to avoid causing foreseeable harm to customers, take all reasonable steps to enable customers to pursue their financial objectives and act in good faith.
Tools, Automation, Middleware & Patching Operations Manager Hybrid working £550-£850 per day (umbrella engagement) Our client, an industry leading national business, is looking to hire a contractor to Team lead/manage a team specialising in Automation, Middleware & Patching. Firstly, as the operations Leader, you will be responsible for managing enterprise IT operations tooling, middleware platforms, automation solutions and patching compliance. Secondly, from a future development perspective, you will also have the technical foresight to design reliable and robust systems ensuring future stability. You will lead a team of specialists to ensure operational tools and automation frameworks are effectively deployed, maintained and optimised, while driving efficiencies and ensuring secure, compliant infrastructure. This role requires a background and strong expertise in enterprise toolsets, automation technologies and patch management processes. Engagement via Umbrella Company Only; all taxes & NI deducted at source. General responsibilities Lead operations of enterprise tooling platforms including SCCM, Scorch, BMC, Ansible and MuleSoft. Define and deliver patching strategies ensuring maximum infrastructure security and compliance with regulatory requirements. Oversee middleware operations. Drive automation initiatives thus reducing manual effort to improve service delivery efficiency. Collaborate with database and storage teams to integrate tools and automation into core operations. Develop and maintain standard operating procedures for tooling, middleware and patching. Ensure consistent monitoring, reporting and compliance dashboards are in up to date and in-place for patching and tooling. Work with security and governance teams to align patching schedules with vulnerability management requirements. Provide operational reporting for Stakeholders, including compliance metrics. Manage vendor relationships and licensing agreements for tooling and middleware platforms. Required Skills & Experience Proven experience managing enterprise operations tooling, middleware and patch management. Strong expertise with SCCM, Scorch, BMC, Ansible and MuleSoft platforms. Demonstrated experience in patch management, vulnerability remediation and compliance reporting. Hands-on knowledge of automation frameworks and orchestration platforms. ITIL Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
15/10/2025
Full time
Tools, Automation, Middleware & Patching Operations Manager Hybrid working £550-£850 per day (umbrella engagement) Our client, an industry leading national business, is looking to hire a contractor to Team lead/manage a team specialising in Automation, Middleware & Patching. Firstly, as the operations Leader, you will be responsible for managing enterprise IT operations tooling, middleware platforms, automation solutions and patching compliance. Secondly, from a future development perspective, you will also have the technical foresight to design reliable and robust systems ensuring future stability. You will lead a team of specialists to ensure operational tools and automation frameworks are effectively deployed, maintained and optimised, while driving efficiencies and ensuring secure, compliant infrastructure. This role requires a background and strong expertise in enterprise toolsets, automation technologies and patch management processes. Engagement via Umbrella Company Only; all taxes & NI deducted at source. General responsibilities Lead operations of enterprise tooling platforms including SCCM, Scorch, BMC, Ansible and MuleSoft. Define and deliver patching strategies ensuring maximum infrastructure security and compliance with regulatory requirements. Oversee middleware operations. Drive automation initiatives thus reducing manual effort to improve service delivery efficiency. Collaborate with database and storage teams to integrate tools and automation into core operations. Develop and maintain standard operating procedures for tooling, middleware and patching. Ensure consistent monitoring, reporting and compliance dashboards are in up to date and in-place for patching and tooling. Work with security and governance teams to align patching schedules with vulnerability management requirements. Provide operational reporting for Stakeholders, including compliance metrics. Manage vendor relationships and licensing agreements for tooling and middleware platforms. Required Skills & Experience Proven experience managing enterprise operations tooling, middleware and patch management. Strong expertise with SCCM, Scorch, BMC, Ansible and MuleSoft platforms. Demonstrated experience in patch management, vulnerability remediation and compliance reporting. Hands-on knowledge of automation frameworks and orchestration platforms. ITIL Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Data Scientist ( NLP specialist - London - short-term contract We are looking for a Data Scientist ( NLP specialist with solid NLP techniques.) - London - Please find the details as below. initial 3 months with possible extensions ( Inside IR35) Immediate start Day rate: £ Market standards We are seeking a versatile Data Scientist experienced in NLP and recommender systems. This role is instrumental in driving data-driven insights and solutions for a leading client in the academic and educational publishing sector. The successful candidate will be well-versed in a variety of machine learning and statistical techniques and capabilities and understand how to work as a self-starter in a greenfield environment. Key Responsibilities: Design, implement, and evaluate models for text analytics and product recommendation. Utilize Azure cloud services, such as Azure Machine Learning, to address complex data & business challenges. Collaborate with product managers and stakeholders to convert business objectives into actionable technical solutions. Collaborate with ML and data engineers to assist with building and maintaining data processing pipelines, ensuring scalability and optimal performance fit for DS solutions. Work cross-functionally with other roles, such as ML engineers, data engineers, data architects, etc. to deploy solutions to production and set up appropriate monitoring. Qualifications/Experience: Bachelor's or higher degree in Computer Science, Data Science, Statistics, or a related field; or equivalent work experience. Demonstrated experience in general machine learning algorithms, such as classification, clustering, and regression. Demonstrated experience in NLP. Proficiency in Azure services, with a focus on Azure Machine Learning. Familiarity with data engineering needs for DS solutions, including familiarity with ETL processes and cloud data storage solutions. Programming proficiency in Python Exceptional problem-solving and communication skills. If interested to hear more about this role, please send your CV ASAP with the best contact details to get connected and have a quick discussion on the same. Regards, Mary Priscilina
15/10/2025
Contractor
Data Scientist ( NLP specialist - London - short-term contract We are looking for a Data Scientist ( NLP specialist with solid NLP techniques.) - London - Please find the details as below. initial 3 months with possible extensions ( Inside IR35) Immediate start Day rate: £ Market standards We are seeking a versatile Data Scientist experienced in NLP and recommender systems. This role is instrumental in driving data-driven insights and solutions for a leading client in the academic and educational publishing sector. The successful candidate will be well-versed in a variety of machine learning and statistical techniques and capabilities and understand how to work as a self-starter in a greenfield environment. Key Responsibilities: Design, implement, and evaluate models for text analytics and product recommendation. Utilize Azure cloud services, such as Azure Machine Learning, to address complex data & business challenges. Collaborate with product managers and stakeholders to convert business objectives into actionable technical solutions. Collaborate with ML and data engineers to assist with building and maintaining data processing pipelines, ensuring scalability and optimal performance fit for DS solutions. Work cross-functionally with other roles, such as ML engineers, data engineers, data architects, etc. to deploy solutions to production and set up appropriate monitoring. Qualifications/Experience: Bachelor's or higher degree in Computer Science, Data Science, Statistics, or a related field; or equivalent work experience. Demonstrated experience in general machine learning algorithms, such as classification, clustering, and regression. Demonstrated experience in NLP. Proficiency in Azure services, with a focus on Azure Machine Learning. Familiarity with data engineering needs for DS solutions, including familiarity with ETL processes and cloud data storage solutions. Programming proficiency in Python Exceptional problem-solving and communication skills. If interested to hear more about this role, please send your CV ASAP with the best contact details to get connected and have a quick discussion on the same. Regards, Mary Priscilina
Technical Delivery Manager - IT Infrastructure & Integrations Central London £75,000 - £80,000 A rapidly expanding organisation is seeking an experienced Technical Delivery Manager to lead the successful delivery of large-scale IT projects, migrations and integrations across a growing business portfolio. Reporting to the Head of IT, you'll play a key role in shaping and executing the organisation's technology roadmap, driving the delivery of complex infrastructure initiatives, site integrations and service transitions as the business continues to scale through rapid growth. This is a hands-on, strategic role ideal for someone with strong technical depth, proven delivery experience and a passion for leading transformation across distributed enterprise environments. Key Responsibilities Lead the delivery of large-scale IT transformation projects, including infrastructure migrations, system integrations and service transitions Manage the end-to-end technical delivery lifecycle, from discovery and design through to implementation and handover Oversee data migrations, infrastructure alignment and application rationalisation across multiple business units and sites Work closely with cross-functional teams (Infrastructure, Security, Operations, HR, Finance) to ensure seamless project delivery Collaborate with vendors and partners to manage dependencies, SLAs and contract performance Ensure delivery adheres to ITIL, change management and governance standards Support post-project reviews, capturing lessons learned and improving delivery frameworks for future initiatives Maintain a strong focus on service continuity, cybersecurity and operational readiness throughout all transitions Requirements Proven experience delivering complex IT infrastructure and integration projects within mid-to-large enterprises Strong technical understanding across cloud (Azure/AWS), networking, infrastructure and cybersecurity Hands-on approach to delivery - able to dive into technical detail and drive outcomes under tight timelines Strong stakeholder and vendor management skills, with experience leading cross-functional technical teams Knowledge of ITIL and project management methodologies (PRINCE2, Agile, or equivalent) Background in infrastructure delivery, enterprise systems, or technology transformation preferred This is an exciting opportunity for a proactive and technically capable delivery leader who wants to shape IT delivery within a business undergoing significant growth and change. London (Hybrid - 4 days onsite initially, reducing to 3 after probation)
15/10/2025
Full time
Technical Delivery Manager - IT Infrastructure & Integrations Central London £75,000 - £80,000 A rapidly expanding organisation is seeking an experienced Technical Delivery Manager to lead the successful delivery of large-scale IT projects, migrations and integrations across a growing business portfolio. Reporting to the Head of IT, you'll play a key role in shaping and executing the organisation's technology roadmap, driving the delivery of complex infrastructure initiatives, site integrations and service transitions as the business continues to scale through rapid growth. This is a hands-on, strategic role ideal for someone with strong technical depth, proven delivery experience and a passion for leading transformation across distributed enterprise environments. Key Responsibilities Lead the delivery of large-scale IT transformation projects, including infrastructure migrations, system integrations and service transitions Manage the end-to-end technical delivery lifecycle, from discovery and design through to implementation and handover Oversee data migrations, infrastructure alignment and application rationalisation across multiple business units and sites Work closely with cross-functional teams (Infrastructure, Security, Operations, HR, Finance) to ensure seamless project delivery Collaborate with vendors and partners to manage dependencies, SLAs and contract performance Ensure delivery adheres to ITIL, change management and governance standards Support post-project reviews, capturing lessons learned and improving delivery frameworks for future initiatives Maintain a strong focus on service continuity, cybersecurity and operational readiness throughout all transitions Requirements Proven experience delivering complex IT infrastructure and integration projects within mid-to-large enterprises Strong technical understanding across cloud (Azure/AWS), networking, infrastructure and cybersecurity Hands-on approach to delivery - able to dive into technical detail and drive outcomes under tight timelines Strong stakeholder and vendor management skills, with experience leading cross-functional technical teams Knowledge of ITIL and project management methodologies (PRINCE2, Agile, or equivalent) Background in infrastructure delivery, enterprise systems, or technology transformation preferred This is an exciting opportunity for a proactive and technically capable delivery leader who wants to shape IT delivery within a business undergoing significant growth and change. London (Hybrid - 4 days onsite initially, reducing to 3 after probation)
IT Manager - Divisional Technology Lead Location: Redditch or Rotherham (occasional travel to other sites) Salary: £70,000-£75,000 + Excellent Benefits including car allowance, 10% bonus, 25 days holiday. We're looking for a hands-on IT Manager to lead technology delivery across a fast-paced, divisional business. You'll work independently, managing outsourced suppliers and internal stakeholders, while driving transformation, cloud adoption, and compliance initiatives. The Role: This is a delivery-focused, hands-on role. You'll lead IT projects, manage 3rd party vendors, and shape the division's technology roadmap. Key priorities include Office 365 tenant migrations, cloud adoption, data migration and integration, HR and business platform rollouts, portal and API development, and cybersecurity uplift. You'll also consolidate suppliers, implement governance frameworks, and provide actionable insights and reporting to senior leadership. Key Responsibilities: Lead technology projects from concept to delivery, including Office 365 migration, cloud and server-to-cloud transitions, HR systems, and other business platforms. Manage outsourced suppliers, vendor agreements, and service performance, ensuring resilience, scalability, and cost efficiency. Implement IT policies, governance, and compliance frameworks to support business and regulatory requirements. Guide stakeholders, build relationships across teams, and translate divisional needs into practical technical solutions. Provide senior leadership with reporting on projects, IT performance, and strategic recommendations. Identify opportunities to leverage automation, AI, and other innovations to improve efficiency and business outcomes. About You: Experienced in large, complex, or PE-backed environments, ideally with exposure to M&A activity. Hands-on and self-motivated; comfortable working alone and leading through influence. Strong knowledge of Office 365, cloud migrations, enterprise platforms, cybersecurity, and data management. Skilled in supplier management, service consolidation, and contract negotiation. Able to engage teams, influence stakeholders, and communicate technical concepts clearly. Flexible, mobile, and willing to travel occasionally to regional sites. If you thrive in a fast-moving environment and want to take ownership of a divisional technology transformation, this role offers the chance to make a real impact. Interested? Send your CV now!
15/10/2025
Full time
IT Manager - Divisional Technology Lead Location: Redditch or Rotherham (occasional travel to other sites) Salary: £70,000-£75,000 + Excellent Benefits including car allowance, 10% bonus, 25 days holiday. We're looking for a hands-on IT Manager to lead technology delivery across a fast-paced, divisional business. You'll work independently, managing outsourced suppliers and internal stakeholders, while driving transformation, cloud adoption, and compliance initiatives. The Role: This is a delivery-focused, hands-on role. You'll lead IT projects, manage 3rd party vendors, and shape the division's technology roadmap. Key priorities include Office 365 tenant migrations, cloud adoption, data migration and integration, HR and business platform rollouts, portal and API development, and cybersecurity uplift. You'll also consolidate suppliers, implement governance frameworks, and provide actionable insights and reporting to senior leadership. Key Responsibilities: Lead technology projects from concept to delivery, including Office 365 migration, cloud and server-to-cloud transitions, HR systems, and other business platforms. Manage outsourced suppliers, vendor agreements, and service performance, ensuring resilience, scalability, and cost efficiency. Implement IT policies, governance, and compliance frameworks to support business and regulatory requirements. Guide stakeholders, build relationships across teams, and translate divisional needs into practical technical solutions. Provide senior leadership with reporting on projects, IT performance, and strategic recommendations. Identify opportunities to leverage automation, AI, and other innovations to improve efficiency and business outcomes. About You: Experienced in large, complex, or PE-backed environments, ideally with exposure to M&A activity. Hands-on and self-motivated; comfortable working alone and leading through influence. Strong knowledge of Office 365, cloud migrations, enterprise platforms, cybersecurity, and data management. Skilled in supplier management, service consolidation, and contract negotiation. Able to engage teams, influence stakeholders, and communicate technical concepts clearly. Flexible, mobile, and willing to travel occasionally to regional sites. If you thrive in a fast-moving environment and want to take ownership of a divisional technology transformation, this role offers the chance to make a real impact. Interested? Send your CV now!
Job Title: Portfolio/PMO Analyst Location: Crewe (Hybrid - Monday to Friday, standard office hours) Contract Type: Full-time, Fixed-term (until March 2026) Employment Type: PAYE via Adecco Salary: Up to £49,000 per annum / £27 per hour (non-negotiable) About the Role: We are seeking a skilled and proactive Portfolio/PMO Analyst to join a well-established automotive organisation's Value Delivery Office (VDO). This internal team plays a key role in managing the IT portfolio and enabling value delivery across projects and services. The role is full-time (35 hours per week, Monday to Friday) and runs until March 2026. Key Responsibilities: Support the maintenance of the IT portfolio, including prioritised, funded, and governed projects, and IT services such as licences and support costs. Develop and maintain demand capture templates to categorise, quantify, and prioritise incoming requests. Maintain records of incoming demand and ensure quality through completeness checks. Support the collection and maintenance of Opex and Capex demand associated with projects and services. Coordinate monthly updates of project tracking data, ensuring accuracy and completeness, and liaising with project managers to maintain reliable data. Take input from project managers regarding value and timing of run costs. Collaborate with the IT Service Continuity Manager to ensure visibility of project delivery and timely engagement. Lead the creation of high-quality content and reporting materials, with a particular focus on quarterly reports and portfolio visibility. Organise and coordinate key governance forums and steering committees, including preparing content and documentation. Coordinate approvals and signatures for relevant documentation. Support departmental communications, events, and action planning. Contribute to resource and capacity management planning. Support the implementation of IT strategy and objectives related to IT commercials and the Office of the CIO. Skills & Experience Required: Experience working in an IT Governance or Project Management Office role, with portfolio management skills applied in a professional environment. Experience working within a structured project environment, with exposure to project, capacity, resource, risk, issue, and financial management processes. Strong analytical skills and proficiency in Power BI, Excel, or similar tools - Power BI and dashboard creation are highly desirable. Ability to produce clear, engaging reports and presentation materials, especially for quarterly reviews. Effective influencing, negotiation, communication, and interpersonal skills. Strong problem-solving and decision-making abilities. Logical, analytical mindset with attention to detail. Familiarity with project management methodologies (e.g. PRINCE2, Agile, MSP). Desirable Qualifications: APM, PMI, or PRINCE2 certification. Experience with project portfolio management tools (e.g. Planview, Clarity, MS Project Online). What We Offer: PAYE contract via Adecco. Fixed hourly rate of £27 (non-negotiable). Full-time hours (35 hours/week, Monday to Friday). Hybrid working arrangements. Opportunities for professional development and career progression. A collaborative and supportive team environment within the VDO. Contract Duration: This is a fixed-term role running until March 2026. How to Apply: Please submit your CV and a brief cover letter outlining your suitability for the role. Applications will be reviewed on a rolling basis, so early submission is encouraged.If you have not heard back within 48 hours of submitting your application, please consider your application unsuccessful on this occasion. About Adecco: Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
15/10/2025
Full time
Job Title: Portfolio/PMO Analyst Location: Crewe (Hybrid - Monday to Friday, standard office hours) Contract Type: Full-time, Fixed-term (until March 2026) Employment Type: PAYE via Adecco Salary: Up to £49,000 per annum / £27 per hour (non-negotiable) About the Role: We are seeking a skilled and proactive Portfolio/PMO Analyst to join a well-established automotive organisation's Value Delivery Office (VDO). This internal team plays a key role in managing the IT portfolio and enabling value delivery across projects and services. The role is full-time (35 hours per week, Monday to Friday) and runs until March 2026. Key Responsibilities: Support the maintenance of the IT portfolio, including prioritised, funded, and governed projects, and IT services such as licences and support costs. Develop and maintain demand capture templates to categorise, quantify, and prioritise incoming requests. Maintain records of incoming demand and ensure quality through completeness checks. Support the collection and maintenance of Opex and Capex demand associated with projects and services. Coordinate monthly updates of project tracking data, ensuring accuracy and completeness, and liaising with project managers to maintain reliable data. Take input from project managers regarding value and timing of run costs. Collaborate with the IT Service Continuity Manager to ensure visibility of project delivery and timely engagement. Lead the creation of high-quality content and reporting materials, with a particular focus on quarterly reports and portfolio visibility. Organise and coordinate key governance forums and steering committees, including preparing content and documentation. Coordinate approvals and signatures for relevant documentation. Support departmental communications, events, and action planning. Contribute to resource and capacity management planning. Support the implementation of IT strategy and objectives related to IT commercials and the Office of the CIO. Skills & Experience Required: Experience working in an IT Governance or Project Management Office role, with portfolio management skills applied in a professional environment. Experience working within a structured project environment, with exposure to project, capacity, resource, risk, issue, and financial management processes. Strong analytical skills and proficiency in Power BI, Excel, or similar tools - Power BI and dashboard creation are highly desirable. Ability to produce clear, engaging reports and presentation materials, especially for quarterly reviews. Effective influencing, negotiation, communication, and interpersonal skills. Strong problem-solving and decision-making abilities. Logical, analytical mindset with attention to detail. Familiarity with project management methodologies (e.g. PRINCE2, Agile, MSP). Desirable Qualifications: APM, PMI, or PRINCE2 certification. Experience with project portfolio management tools (e.g. Planview, Clarity, MS Project Online). What We Offer: PAYE contract via Adecco. Fixed hourly rate of £27 (non-negotiable). Full-time hours (35 hours/week, Monday to Friday). Hybrid working arrangements. Opportunities for professional development and career progression. A collaborative and supportive team environment within the VDO. Contract Duration: This is a fixed-term role running until March 2026. How to Apply: Please submit your CV and a brief cover letter outlining your suitability for the role. Applications will be reviewed on a rolling basis, so early submission is encouraged.If you have not heard back within 48 hours of submitting your application, please consider your application unsuccessful on this occasion. About Adecco: Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
About ILF Scotland: ILF Scotland (Independent Living Fund Scotland) is a public body that supports disabled people with high or complex needs to live independently. Funded by the Scottish Government and Department of Health (NI), it provides financial support through schemes like the main Independent Living Fund, the Transition Fund for young people, and grants for technology and future planning. ILF Scotland helps individuals gain choice, control, and full participation in their communities. About the role: As IT Operations Support, the modern apprentice will work closely alongside the Service Delivery Lead and IT Support Officer to ensure the availability and day to day running and development of the infrastructure and support ILF Scotland staff in using it. Please note : This position is to start in January 2026. Responsibilities: First line support to staff to troubleshoot ICT hardware and software problems accessing and using the SCOTS network Liaise with the iTECS to log, escalate and monitor open support calls Maintain and monitor ICT hardware; search for replacement hardware as required and provide quotes for the Digital and Information Service Team Maintain and manage the device catalogue and support the IT Service Delivery Manager in prioritising replacement devices (phones, laptops, WIFI-dongles, printers, tablets) With the ICI support company and Service Delivery Lead, develop a basic knowledge of the core client database system and how the two portals connect to it (applications portal and assessor portal) Liaise with the ICI system provider (DDS) regarding any technical issues Assist with any staff training in ICT, information security and data protection Manage the office WIFI network and liaise with suppliers on availability issues Support the HR, communications and engagement teams in any ICT set up for events, workshops and training sessions Learn the business continuity requirements and response arrangements if the ICT infrastructure were to fail or be attacked and support the incident response team to resolve the incident Be the recorder/scribe for any incidents which may require the incident response team to act Shadow the IT Security Manager to learn the safeguards and monitoring systems in place Monitor and liaise with the IT Security Manager regarding any alerts via the Spycloud portal Desirable skills: Detail oriented and with a good eye on accuracy of data Friendly and helpful attitude Flexible and able to prioritise a changing to-do list Confident in managing and completing tasks to deadlines Self-motivated Ability to work independently and as part of a team Well-honed organisational, planning and time management skills PC literate including Word, Excel and databases Salary: £25,235 - £28,131 per annum Working hours: 9am - 5pm. This role is offered on a hybrid working arrangement with an office based in Livingston. Closing date: 5pm on November 6th 2025. Benefits: Competitive salary Flexible working options A good work-life balance Pension Continual development Interviews: We are a Disability Confident employer and offer a guaranteed interview for any disabled applicant who may wish to take up on this offer, where they meet the essential requirements for the role. In addition, the same applies to those applicants who are care experienced. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
15/10/2025
Full time
About ILF Scotland: ILF Scotland (Independent Living Fund Scotland) is a public body that supports disabled people with high or complex needs to live independently. Funded by the Scottish Government and Department of Health (NI), it provides financial support through schemes like the main Independent Living Fund, the Transition Fund for young people, and grants for technology and future planning. ILF Scotland helps individuals gain choice, control, and full participation in their communities. About the role: As IT Operations Support, the modern apprentice will work closely alongside the Service Delivery Lead and IT Support Officer to ensure the availability and day to day running and development of the infrastructure and support ILF Scotland staff in using it. Please note : This position is to start in January 2026. Responsibilities: First line support to staff to troubleshoot ICT hardware and software problems accessing and using the SCOTS network Liaise with the iTECS to log, escalate and monitor open support calls Maintain and monitor ICT hardware; search for replacement hardware as required and provide quotes for the Digital and Information Service Team Maintain and manage the device catalogue and support the IT Service Delivery Manager in prioritising replacement devices (phones, laptops, WIFI-dongles, printers, tablets) With the ICI support company and Service Delivery Lead, develop a basic knowledge of the core client database system and how the two portals connect to it (applications portal and assessor portal) Liaise with the ICI system provider (DDS) regarding any technical issues Assist with any staff training in ICT, information security and data protection Manage the office WIFI network and liaise with suppliers on availability issues Support the HR, communications and engagement teams in any ICT set up for events, workshops and training sessions Learn the business continuity requirements and response arrangements if the ICT infrastructure were to fail or be attacked and support the incident response team to resolve the incident Be the recorder/scribe for any incidents which may require the incident response team to act Shadow the IT Security Manager to learn the safeguards and monitoring systems in place Monitor and liaise with the IT Security Manager regarding any alerts via the Spycloud portal Desirable skills: Detail oriented and with a good eye on accuracy of data Friendly and helpful attitude Flexible and able to prioritise a changing to-do list Confident in managing and completing tasks to deadlines Self-motivated Ability to work independently and as part of a team Well-honed organisational, planning and time management skills PC literate including Word, Excel and databases Salary: £25,235 - £28,131 per annum Working hours: 9am - 5pm. This role is offered on a hybrid working arrangement with an office based in Livingston. Closing date: 5pm on November 6th 2025. Benefits: Competitive salary Flexible working options A good work-life balance Pension Continual development Interviews: We are a Disability Confident employer and offer a guaranteed interview for any disabled applicant who may wish to take up on this offer, where they meet the essential requirements for the role. In addition, the same applies to those applicants who are care experienced. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Jobs - Frequently Asked Questions
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