527 jobs found

Immediate Start Field Based Role Must be Willing to Travel Large and Growing Organisation Mobiles/Wireless Experience Required SHEQ Advisor The role of the SHEQ Advisor is a supporting function to the organisation, SHEQ senior leadership and the project teams. The SHEQ Advisor is to engage with the project teams and operatives in order to drive standards, educate those working on the project teams of hazards and risks, and advise of ways to improve management of the project hazards and risks. Responsibilities: The SHEQ Advisor is responsible for supporting the SHEQ Manager and Project teams by ensuring that; The organisation follows in the correct order it s Moral, Legal and Finance obligations The SHEQ Dept is supported in delivering the groups SHEQ initiatives Conduct regular audits (field & digitally) on the operational resource Maintain organisational health and safety trackers where required Ensure crew training and competency is maintained in support of the project team and SHEQ Manager Assist in reviewing, auditing and producing project documentation Undertake employee engagement in the form of on-site training and toolbox talks Support the business in the internal ISO audit process Provide data for monthly and quarterly reports Assist and undertake incident investigations, identifying immediate, underlying and root causes and provide advice on the mitigation actions required Suppliers and Contractors are assessed as being suitable to carry out work for the organisation Promote the company positive health and safety incentives Support the company works to reduce its environmental impact Support the project management in providing advice and guidance on operational activities Attend client meetings and forums in support of the SHEQ Dept where required Authority: The SHEQ Advisor has the authorities as detailed below to ensure that he or she is able to fulfil their role and responsibilities; Stop any and all unsafe actions which has the potential to harm an individual or the organisation, whether this be from internal or external influences Report to the SHEQ Dept leadership and Project Management any identified unsafe acts in order for the appropriate disciplinary and preventative measure be implemented Role Requirements: A primary level health and safety management qualification e.g. NEBOSH General Certificate Previous experience in engaging with project teams managing and maintain a SHEQ Management system Ability to use digital equipment to produce reports and data for the required interested parties Have excellent communication skills to engage with internal and external interested parties

Infrastructure Analyst - VMware Location: Coventry (Hybrid) Start Date: 01 November 2025 Duration: 6 months Working Arrangement: Hybrid About the Role As an Infrastructure Analyst - VMware, you will join a well-established Platform team. You'll bring technical expertise to troubleshoot and resolve production incidents, support infrastructure tasks, and contribute to continuous improvement initiatives. This role offers exposure to cutting-edge technologies and the opportunity to work across a diverse technical landscape. Key Responsibilities - Independently troubleshoot and resolve production service incidents. - Perform technical tasks including patching, storage allocation, script maintenance, and backup configuration. - Prioritise tasks effectively to meet deadlines and service expectations. - Support and guide peers and team members. - Create and maintain accurate technical documentation. Technical Skills & Experience - VMware vSphere & related technologies - Cisco UCS & HPE infrastructure - vRealize Operations Manager, Automation, and Log Insight - VMware Site Recovery Manager - vSAN and Dell VxRail - IBM Storage Technologies (Block & File) - Spectrum Scale - Backup software (Commvault) - Monitoring tools (SolarWinds, AppDynamics, Datadog) - Cloud platforms (AWS, Azure) - Linux command line - Agile delivery environments

Security Risk Assurance Manager - SC cleared Location: Hybrid (75% remote) with on-site presence as required Contract Type: Permanent & Full-time Salary: Competitive + Benefits About the Role The Security Assurance Manager supports the organisation's enterprise security risk management function by conducting assurance activities that evaluate the effectiveness of security controls across people, processes, and technology. Working as part of a collaborative team that provides impartial assessments of security posture, evaluates supply chain security, and identifies enterprise-level risks. This role offers the opportunity to work across multiple assurance functions, including internal security assurance, supply chain risk, and strategic enterprise risk management. Key Responsibilities Conduct research and gather evidence to assess the effectiveness of security controls. Evaluate and interpret assurance data to support a holistic view of organisational security. Record findings accurately using assurance tools and templates. Assist senior team members in testing controls and drafting assurance reports. Support post-incident assurance activities to ensure lessons learned are captured and improvements implemented. Contribute to continuous improvement of assurance methodologies and practices. Present findings to stakeholders and represent the assurance function in meetings and forums. Maintain awareness of current threats, vulnerabilities, and best practices in security assurance Experience Required Experience in information security, risk management, or assurance roles. Desirable qualifications - CISM, CRISC, CISSP, CISA, CGEIT, ISO 27001 Lead Auditor (or equivalent) Hold an active and transferable SC clearance Strong analytical skills with the ability to interpret technical and procedural evidence. Ability to work collaboratively within a multidisciplinary team. Familiarity with security frameworks and standards (e.g., ISO 27001, NIST, CIS Controls). Attention to detail and commitment to producing high-quality documentation. What's in it for You Remote / Hybrid working. Career Development: Continuous learning and professional growth. Benefits Package: Includes Private Health Care, Cash Back Plan, Buy/Sell Holiday Options, Life Assurance, and more. Interested? Submit your application to learn more about this exciting opportunity. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.

IT Service Delivery Manager Central London £70,000 - £80,000 PA A leading construction engineering organisation undergoing rapid growth through acquisitions is seeking a high-calibre IT Service Delivery Manager. This is a highly acquisitive business with ambitious growth plans over the coming years. This is a pivotal role within a high-performing IT team, ideal for a proactive leader with a strong technical background and a passion for delivering outstanding service. You'll oversee 1st and 2nd line support teams, take ownership of the ServiceNow platform and play a key role in driving operational maturity, continuous improvement and service optimisation. You'll also contribute to wider business initiatives, including M&A integration projects, ensuring smooth transitions and consistent service delivery throughout periods of change. Key Responsibilities Lead, coach and develop IT support teams through regular reviews, mentoring and structured development plans Own and optimise the ServiceNow platform, driving adoption and alignment with organisational goals Manage daily operations, allocate resources effectively and monitor incident and request trends to ensure SLA compliance Embed ITIL best practices across all service management disciplines, including Incident, Problem, Change, Release and Major Incident Management Oversee third-party service providers, ensuring contractual and performance standards are met Identify and address process gaps, implement corrective actions and champion continuous improvement Produce and present detailed monthly service reports and performance reviews for key stakeholders Handle escalations with professionalism, ensuring timely resolution and high satisfaction levels Identify risks to service continuity and implement mitigation strategies to maintain operational stability Maintain accurate configuration records (CMDB), service catalogues and internal knowledge bases Support IT service integration during mergers and acquisitions, ensuring alignment with business objectives and minimal disruption Requirements: Experience working in IT service delivery within complex or infrastructure-heavy environments (e.g. construction, utilities, transport, or enterprise IT) Proven success in managing IT support operations and delivering high-quality IT services Strong technical background with hands-on IT support experience Deep understanding of ITIL frameworks (Intermediate certification or higher preferred) Experienced ServiceNow Administrator or Product Owner Inspirational people leader with a proven ability to motivate, develop and manage teams Excellent communication and stakeholder management skills Strong analytical and organisational abilities, with a proactive approach to problem-solving

About ILF Scotland: ILF Scotland (Independent Living Fund Scotland) is a public body that supports disabled people with high or complex needs to live independently. Funded by the Scottish Government and Department of Health (NI), it provides financial support through schemes like the main Independent Living Fund, the Transition Fund for young people, and grants for technology and future planning. ILF Scotland helps individuals gain choice, control, and full participation in their communities. About the role: As IT Operations Support, the modern apprentice will work closely alongside the Service Delivery Lead and IT Support Officer to ensure the availability and day to day running and development of the infrastructure and support ILF Scotland staff in using it. Please note : This position is to start in January 2026. Responsibilities: First line support to staff to troubleshoot ICT hardware and software problems accessing and using the SCOTS network Liaise with the iTECS to log, escalate and monitor open support calls Maintain and monitor ICT hardware; search for replacement hardware as required and provide quotes for the Digital and Information Service Team Maintain and manage the device catalogue and support the IT Service Delivery Manager in prioritising replacement devices (phones, laptops, WIFI-dongles, printers, tablets) With the ICI support company and Service Delivery Lead, develop a basic knowledge of the core client database system and how the two portals connect to it (applications portal and assessor portal) Liaise with the ICI system provider (DDS) regarding any technical issues Assist with any staff training in ICT, information security and data protection Manage the office WIFI network and liaise with suppliers on availability issues Support the HR, communications and engagement teams in any ICT set up for events, workshops and training sessions Learn the business continuity requirements and response arrangements if the ICT infrastructure were to fail or be attacked and support the incident response team to resolve the incident Be the recorder/scribe for any incidents which may require the incident response team to act Shadow the IT Security Manager to learn the safeguards and monitoring systems in place Monitor and liaise with the IT Security Manager regarding any alerts via the Spycloud portal Desirable skills: Detail oriented and with a good eye on accuracy of data Friendly and helpful attitude Flexible and able to prioritise a changing to-do list Confident in managing and completing tasks to deadlines Self-motivated Ability to work independently and as part of a team Well-honed organisational, planning and time management skills PC literate including Word, Excel and databases Salary: £25,235 - £28,131 per annum Working hours: 9am - 5pm. This role is offered on a hybrid working arrangement with an office based in Livingston. Closing date: 5pm on November 6th 2025. Benefits: Competitive salary Flexible working options A good work-life balance Pension Continual development Interviews: We are a Disability Confident employer and offer a guaranteed interview for any disabled applicant who may wish to take up on this offer, where they meet the essential requirements for the role. In addition, the same applies to those applicants who are care experienced. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Primary Details Time Type: Full time Worker Type: Employee SOC Principal Analyst Permanent London/ Hybrid At QBE, our purpose is to enable a more resilient future. We are an international insurer and reinsurer with a local presence in 27 countries. The Opportunity QBE Europe is currently recruiting a SOC Principal Analyst to join our cyber security team in our London Office. Reporting to regional team leads, the SOC Principal Analyst will be a key member of our rapidly growing Global Security Operations team. Your new role This is an exciting hands-on technical role in which the specialist will use their security skills and knowledge to perform advanced analysis on the collection of cyber threats using high-level proactive and reactive threat hunting methods, classifying, analysing, prioritising and remediating security alerts/events. The focus is to provide effective, proactive and a highly technical analytical response to cyber security-related incidents to prevent QBE from becoming compromised by modern attack methods and techniques. Main responsibilities: Act as point of escalation and mentor to junior SOC analysts. Translates business objectives into security objectives by providing support in design/architecture for new security applications to improve the current security posture globally for QBE. Recommends and implements initiatives, develops IR processes and procedures. Contribute to the ongoing development of security operations "best practice" and support continuous improvement. Provide guidance regarding security technical support, and influence peers in following best practice. Review new security products and ascertain their suitability for the QBE environment. Execute threat hunting activities using various proprietary and open source tools to identify current and emerging threats that pose a risk to QBE. Build strong relationships with internal and external stakeholders to maintain and improve QBE security and enhance knowledge and information sharing. Actively communicate with staff and third parties to correctly identify and resolve problems and manage their expectations. Document incidents, requests and problem management information to ensure required compliance standards/SLAs are achieved. Use security tools and resources to correlate suspicious events, providing context around the event, determine root cause and provide regular updates and recommend modifications to existing systems and procedures. Perform deep-dive incident analysis of various data sources by analysing and investigating security related logs against medium-term threats and IOCs Actively manage and apply the phases of Incident Response (preparation, identification, containment, eradication, recovery and lessons learned) Act as a point of reference to guide and advise others to ensure the sharing of knowledge and best practice throughout the team. About you Advanced technical expertise of security solutions and technologies, including: Windows, Linux, Networking, Security Architecture experience and knowledge of packet flow/TCP/UDP traffic, Firewall and proxy technologies, cloud solutions, anti-virus, static and dynamic malware analysis techniques Expert in performing analytics with different types of logs, i.e. network, active directory, database, DNS, firewall, proxies, host-based security, cloud and applications logs etc. Working experience in leading security incidents at all levels related to incident response Working experience in managing 2nd/3rd level security events Ability to manage strong relationships with global security operations colleagues and other departments, including network teams and incident managers. Demonstrated ability to make decisions on remediation and counter measures Be able to communicate effectively and update senior stakeholders globally Why QBE? At My Best? ?At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created "At My Best".It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.

Job Title: Service Desk Manager Location: Halifax (Hybrid - 4 days office 1 day from home) Salary: £55,000 to £65,000 (depending on experience) with a great benefits package Fruition Group have a great opportunity for an experienced Service Desk Manager to join one of the UK's quickest growing companies with a strong focus on leadership, service improvement and customer care. As a Service Desk Manager, you'll be responsible for dealing with stakeholders, being the point of escalation, and growing the reputation around support. Service Desk Manager Responsibilities Lead, coach, and develop a multisite team of 1st to 3rd line IT Support Analysts. Oversee daily operations of the IT Service Desk, ensuring SLAs are met across incident, request, and problem management. Act as the primary escalation point for major incidents, coordinating resolution and stakeholder communication. Own and improve ITSM processes including incident, problem, request, change, and major incident management. Monitor service desk KPIs. Ensure smooth collaboration across infrastructure, development, and platform teams. Maintain excellent service quality and communication with internal and external users. Promote a culture of continuous improvement and customer service excellence. Contribute to IT strategy by identifying automation opportunities and service enhancements. Service Desk Manager Requirements Proven experience managing an IT Service Desk or Technical Support function. Strong working knowledge of ITSM frameworks. Hands on expertise in incident, request, problem, and major incident management. Skilled in leading and developing high performing support teams (1st to 3rd line). Experience with major incident response and crisis communication. Customer focused with strong interpersonal and stakeholder management abilities. Familiarity with ITSM tools. Broad understanding of infrastructure, networking, and end user technologies. Ability to combine strategic thinking with hands on technical problem solving. To find out more and explore this opportunity further, please apply! We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Lead Information Security Engineer This is a hybrid role and can be based from either our Peterborough, Manchester, Stoke, Tunbridge Wells or Chesterfield office. Role Purpose: Reporting to the Head of Information Security to provide tactical technical security support. The Lead InfoSec Engineer will be responsible for technical governance to security standards, Identity and Access Management expertise across multiple platforms. The role will provide ongoing technical assurance to digital systems and data to ensure that these are safe and secure. Special projects support will include PCI compliance, Cyber Essentials and other technical support where required. Provide line manager duties within the Information Security Team. Key Accountabilities & Responsibilities: Be an SME for PCI DSS and Cyber Essentials technical assurance Contribute to business and technology audits with technical evidence and advice Engagement with 3rd party partners as a SME and to ensure due diligence process adherence Contribute to the delivery of the security roadmap and a continuous improvement model for security Ensure Information Security controls are operating effectively Ensure where gaps are identified that these have remediation plans agreed and delivered Ensure effective Information Security pen testing co-ordination along with Vulnerability Security assessments Help embed security best practices throughout the business and early in projects Assist in 3rd party assurance Skills, Experience and Knowledge: Strong experience as a technical security expert. Excellent Infrastructure Knowledge specifically around Server Technology. Cyber security experience within a large complex corporate environment working with multiple partners. Proven knowledge and experience of IT and information security policies, practices and standards. Knowledge of current technologies in the field and the ability to learn new ones. Incident management experience including investigations and response. Cloud security experience would be highly beneficial PCI and Cyber Essentials expertise would be advantageous Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment Private medical health care plan 25 days annual leave plus of Bank Holidays and the ability to buy holiday A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary

Infrastructure Analyst - VMWare Whitehall Resources are currently looking for a Infrastructure Analyst - VMWare. You will be required to use an FCSA Accredited Umbrella Company for this role. Key Requirements: - Responsible for independently troubleshooting and resolving production service incidents. Undertaking allocated problem tasks to improve the resilience of production services. This involves reviewing logs and diagnostic information to determine cause and using technical skills to assess impact and implement corrections. - Creates easy to follow, structured technical documentation to agreed standards that can be followed by colleagues with no additional support using CBS standard tools of MS Visio, MS Word and Confluence. - Continually looking for work based and nonwork based opportunities for self-development by understanding the current and future requirements of each role profile that will enable progression to the next level. - Creates development plan with support of Manager using a detailed GAPS grid to highlight the areas of growth. Creates a simple report and plan using CBS tools showing progress within the development schedule. - Looks to demonstrate level of technical competency through the attainment of the lowest level of industry recognised accreditation in own technical field. Applies learnt best industry practice to improve technical actions including implementation, configuration, security and problem solving tasks. Key Skills: - An understanding of VMware vSphere & related technologies. - An understanding of Cisco UCS & HPE infrastructure. - Some experience using vRealize Operations Manager to monitor and administer a virtualised environment. - An appreciation of VMware Management products such as vRealize Automation and vRealize Log Insight. - An understanding of VMware Site Recovery Manager. - Some experience with implementing VMware solutions. - An understanding of virtualisation architectures and some experience supporting. - A knowledge of vSAN and Dell VxRail technologies. Desirable skills: - An understanding and practical application of IBM Storage Technologies including Block Storage & File Storage systems. - An understanding and practical application of Spectrum Scale. - Experience working with Cisco UCS & HP Blade infrastructure. - Appreciation of Backup software (Commvault). - An appreciation of Storage technologies (IBM, Block Storage, File Storage etc). - An appreciation of Monitoring Technologies (SolarWinds, AppDynamics, Datadog etc). - An appreciation of Cloud technologies (AWS/Azure) and associated features. - An understanding of Linux command line technologies. - Knowledge of AWS server administration and features. - Some experience of working within an Agile delivery environment. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.

You will be working for one of the UK's leading telecommunications companies - and in this contract it will be your job to lead the design, implementation, and maintenance of an enterprise-wide cloud data governance programme. The role ensures compliance with legislation and regulatory frameworks, reduces risk, and governs the secure access, retention, sharing, and disposal of data across cloud environments such as Microsoft Azure, AWS, and Google Cloud.You will need to lead the development of a cloud data governance framework across Azure, AWS, and Google Cloud. Define and enforce cloud-specific data governance standards, including data residency, encryption, retention, and access control. Ensure consistent implementation across hybrid environments. Chair the Data Governance Group and provide assurance on cloud data governance adoption. Support the creation of a Cloud Data Strategy, focusing on governance and compliance. Work with Enterprise Architecture to design a cloud data platform enabling secure analytics and reporting. Advocate for metadata management, lineage tracking, and cataloguing in cloud systems. Build and maintain an inventory of cloud data assets and classify them based on sensitivity. Monitor compliance with GDPR, UK regulations, and sector standards in cloud environments. Implement policies for cloud data backup, disaster recovery, and incident response. Introduce cloud-native monitoring and logging to mitigate governance risks. Engage with internal teams and cloud providers to ensure governance standards are met. Collaborate with business and administrative units to define data quality requirements in cloud-based systems. Provide expert advice on cloud vendor governance frameworks. Deliver tailored training on cloud data governance and security awareness. Provide strategic leadership for cloud data governance aligned with company strategy. Advise senior leadership on data residency, sovereignty, and compliance risks in the cloud. Stay updated on evolving cloud regulations and industry best practices. Develop and track cloud data quality metrics and compliance KPIs. Produce reports on risks, trends, and improvements for the Data Governance Group. Monitor industry trends, cloud provider compliance offerings, and international legislation.To be considered for this contract, you must be able to evidence a strong understanding of information lifecycle management, data modelling, and metadata management in cloud platforms. Experience in leading a cloud or hybrid data governance programme. Evidence knowledge of GDPR, UK Data Protection, and cloud compliance standards (ISO 27001, NIST, CIS). Demonstrate experience with cloud-native tools (e.g., Azure Purview, AWS Lake Formation, Google Data Catalog). Evidence familiarity with data reporting and governance requirements in the Telecoms industry. Have excellent communication and influencing skills. Strong problem-solving and analytical thinking. Ability to balance technical governance with practical business needs. Skilled in working with both technical and non-technical staff. Experience managing data security in SaaS and IaaS platforms. Only candidates that have evidenced the required experience on their CV's can expect a response. Only candidates with the right to work and based here in the UK will be considered. Sponsorship is not available. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Data / Information Manager - Manchester (Hybrid) Robert Half has been retained by a leading infrastructure consulting business to recruit a Data Manager. This is an exciting opportunity for to work for an organisation that is supporting with the design and construction of a high profile, £3bn infrastructure project in Manchester. About the Role The Data Manager will be responsible for: Creation, development and management of Common Data Environment (CDE). Enforcing compliance with the main contractors Integrated Management System and the end clients Information Management Requirements. Overseeing data security protocols, including corrective and preventive actions. Ensuring compliance with data protection and legislative requirements outlined in contract documents. Coordinating the management and transfer of data between contractors and the wider supply chain Key Responsibilities Information Systems: Maintain compliance with the data management criteria defined in the Master Service Agreement. Data Protection and Security: Safeguard all confidential information under the guidelines of the Project Agreement. Develop and maintain an information security programme to ensure data confidentiality, integrity, and availability. Respond promptly to data breaches or unauthorised access incidents and maintain a detailed log of actions taken. Records and Information Management: Maintain up-to-date, accessible, and secure electronic records for the project. Manage and support the population of the Common Data Environment (CDE) for all stakeholders. Fulfil compliance requirements set forth in the Project Agreement. Cybersecurity Oversight: Implement measures to protect against potential security risks, including unauthorised access, malware, and other vulnerabilities. Ensure all third parties and subcontractors comply with established information security practices. Personnel Management: Ensure all employees working with sensitive data have valid DBS certifications. Maintain an up-to-date log of certifications and renewal dates. Qualifications and Experience Circa 5 years of experience in data / information management. Proficiency in managing Common Data Environments (CDEs) and implementing robust data security protocols. Degree in Information Management, IT, Engineering, or a related field. Relevant certification, such as Certified Information Systems Security Professional (CISSP) would be advantageous. Experience with maintaining ISO 27001 compliance for data security. Strong stakeholder management skills. This is a superb opportunity for an experienced, ambitious Data Manager to join a growing organisation and be part of a high profile, large scale infrastructure project. The role is both strategic and operational, offering significant opportunity to build policies, processes and structure and to add real value across the organisation and wider project. Please note, our client is unable to offer sponsorship so applicants must hold a valid right to work in the UK. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.

ICT Service Desk Analyst Sheffield, S1 4EB £26,176 - £26,733 per annum Permanent, Full Time (37 hours per week) We have an exciting opportunity for a Service Desk Analyst to join our IT Service Desk Team at our Rockingham Street office. We are a forward thinking, values driven housing association that puts people first. As our new Service Desk Analyst, you'll play a key role in delivering high-quality IT Support across our organisation. You'll work collaboratively with other members of our IT Team to resolve a wide range of 1st & 2nd Level incidents and service requests, supporting everything from hardware to Office 365 and core business applications. There will also be opportunities to get involved in technical business changes - making this an ideal role for someone wanting to grow their skills and contribute to making a real difference. Our wider benefits: Salary - 3F £26,176 - £26,733 Working hours - 37 Hours, Monday to Friday Hybrid working is available Eligible for essential car user allowance of £94.36 per month plus mileage expenses Driving licence essential Generous holiday entitlement - 27 days annual leave, statutory bank holidays plus an additional 4 SYHA days, pro rata. 5% pension contribution Excellent flexible working options including Flexi Time, Condensed Hours, Part Time, and Job Share. Excellent benefits including: SYHA Rewards - employee discount scheme, which offers cash back and shopping discounts. Plus advice and resources on health eating, financial wellbeing, exercise and mastering your mental health Westfield Health (employer paid) Counselling Discounted Gym membership Cycle to work scheme Access to a wide range of programmes to train and develop you For more information about our range of benefits, please visit the Your Wellbeing and Feeling at Home. More about the role: This role will report to the Service Desk Manager who is responsible for the IT Service Desk team. You'll be responsible for providing 1st and 2nd line IT support to around 500 users and working with the team to ensure that we work on tickets within the agreed Service Level Agreements for the business. Your main role will be working on our ITSM tool Halo to ensure that tickets are picked up, worked on within the SLA's, and escalating tickets to either 3rd parties or internally to resolve more complex issues. You'll be working on building new devices, installing, configuring, and repairing desktop and mobile devices including ensuring our asset management is kept up to date. You will work on Office 365 platforms such as exchange online, SharePoint online, teams, azure AD, including setting up new teams and troubleshooting issues, along with SharePoint and exchange mailboxes and groups. Who you are: If you are someone who is organised and enjoys working in IT, or are looking to get into IT, this role would be great for you. You will need to have some basic understanding of Office 365 platform and how Teams, SharePoint and Exchange Online. Someone that is passionate about customer experience and ensuring that we provided a great service to our users. This role requires someone to be able be able to organise their workload and manage the tickets they are working on. Someone that is good at problem solving and being able to interpret the issue people are experiencing. Who we are: At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential. Feeling settled and living well means different things to the people and families that live across South Yorkshire. So, we work with people in different ways - from our extra-care housing, to providing services and opportunities that individuals can access in their home, workplace and community, to creating houses for affordable rent. Our employees enable us to create the best services, support, and experiences for our customers. We believe that difference makes us better, and that our services are made stronger by having a diverse workforce. We encourage and welcome applications from all backgrounds. Please note that we may remove this advert prior to the advertised date, dependent on the level of response received. Please apply at your earliest convenience. At SYHA, we value the incredible contribution and talent that people with disabilities can and do bring to our workplace and we are proud to be a Disability Confident Employer. As part of our commitments, we will ensure that disabled applicants who meet the essential criteria for the role will be guaranteed the opportunity to demonstrate their abilities at interview. To be considered under the scheme, disabled applicants must disclose their disability (as defined by the Equality Act 2010) on the Equal Opportunities section of the job application. SYHA does not hold a sponsorship license and are unable to provide visa sponsorship. Closing Date: Wednesday 29th October 2025 at midnight Interview Date: Thursday 6th November 2025

Product Security Architect Permanent role Based in Bristol Offering circa 80,000 Do you have experience in Security Infrastructure? Do you have experience in Secure by Design? Do you want to work with an industry-leading company? If your answers are yes to these, then this could be the role for you! As the Product Security Architect, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry! Some of what you will be involved in: Identify security requirements and ensure the integration of security controls during the product development lifecycle Develop and implement risk management strategies Perform security threat modelling and risk assessments applying security controls to mitigate any threats identified Collaborate with the development teams to ensure the adoption of Secure by Design principles Identify security risks that arise from potential solution architectures, advising and assuring alternate solutions or counter-measures to mitigate identified information risks. Collaborate with the product development teams to integrate security best practices ensuring Secure by Design Identify and mitigate security vulnerabilities and risks in products Develop and maintain security guidelines, documentation, and training materials Participate in incident response and remediation efforts for security breaches affecting products Your skillset may include: Knowledge of HMG standards (including MOD-specific JSP, Def Stan 05-138, Def Stan 05-139) An understanding of MOD ISN 23/09 Secure by Design Knowledge of security frameworks, such as ISO/IEC 27001, NIST 800-30, NIST 800-53 or OWASP Working with risk management frameworks and methodologies (e.g., ISO 27001/2, ISO27005/31000, NIST 800-30, NIST 800-53) If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Product Security Architect Permanent role Based in Bristol Offering circa 80,000 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

Overview We're looking for a proactive and detail-oriented Cyber Security Engineer to help safeguard our networks and systems. You'll play a key role in protecting sensitive data and infrastructure from cyber threats, supporting the planning and implementation of robust security measures across the organisation. This is a hands-on role where you'll work closely with our Cyber Security Manager and wider Technology team to ensure our security posture remains strong, compliant, and resilient. Responsibilities Conduct regular vulnerability scans and produce actionable reports Support patch deployment and software approval audits Configure and maintain firewalls, VPNs, and intrusion detection systems Respond swiftly to security breaches and assist in recovery efforts Maintain detailed records of investigations and patch cycles Stay current with cybersecurity trends and threat intelligence Contribute to disaster recovery planning and compliance alignment Support governance, change control, and delivery of cyber security workstreams Collaborate with internal teams and third-party suppliers to maximise resources Qualifications Desired qualifications and experience: Minimum 2 years' experience in incident detection, response, and forensics Strong understanding of Azure, Zero Trust Estates, DLP, IDS/IPS, Web-Proxy, and Security Audits Analytical mindset with excellent problem-solving skills Excellent communication and stakeholder engagement skills Self-motivated with a passion for learning and innovation Sentinel / SIEM certifications Microsoft Security/Identity certifications ISC2 CC or SSCP DevOps / DevSecOps exposure or certifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Are you an experienced Service Design & Transition Manager, with proven experience as part of a large programme team in enterprise scale environments? Do you have a background in delivering on SAP programmes? If so, apply now for this new contract. The Service Design & Transition Manager will be required to work on-site in Sheffield for 3 days per week. It will initially run to the end of the financial year, but the programme is long term and extensions will be available. This role is joining a very large-scale transformation programme with an instantly recognisable household name. The Service Design & Transition Manager will need a real go-getter attitude and be pro-active in dealing with risks before they become problems. In addition to a strong Service Design and Service Transition background, you'll ideally be a well-rounded Service Manager with proven experience across vendor management, major incident & problem management, and continuous service improvement. This role is ideal for someone who thrives in large, enterprise-scale environments and can hit the ground running. You'll play a key role in shaping and delivering robust service strategies, ensuring seamless transitions, and driving operational excellence across the organisation. Key Requirements: Strong background in IT Service Management (well-rounded across Service Design, Transition, Problem and Incident Management) Prior experience of SAP programmes, ideally SAP ERP Experience working in complex, enterprise-level organisations as part of a large programme team Excellent stakeholder and vendor management skills (complex, multi-vendor environments) Track record of leading service transitions and continuous service improvement The rate is dependent on skills and experience but is expected to be in the range of (Apply online only) per day. This contract is inside IR35. For further information, please apply online and I will contact you to discuss the role in more detail. Service Design & Transition Manager

Manual Tester (DV Security Clearance) Position Description Are you an experienced Test Analyst with a background in secure or classified programmes, ready to contribute to projects of national importance? Step into a role where you'll challenge the complex to strengthen security and help protect what matters most. As a DV Cleared Test Analyst, you'll work on highly sensitive programmes, ensuring the quality and reliability of systems that underpin the UK's national interests. The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the highly secure nature of this role, you must either already hold, or be eligible to obtain, Developed Vetting (DV) - the highest level of UK Security Clearance. To be eligible, you must be a sole UK national (i.e. not hold dual nationality). Please note that this role is based full-time on a secure client site near Reading due to the sensitive nature of the work involved. Your future duties and responsibilities As a DV Cleared Manual Tester at CGI, you'll play a key role in ensuring the reliability and effectiveness of mission-critical systems within our Space, Defence and Intelligence business unit. You will be embedded within Agile delivery teams, collaborating closely with developers, infrastructure specialists and project managers to deliver high-quality solutions that make a real-world impact. This is an exciting opportunity to contribute to national security while working in a fast-paced, technically challenging environment. You will be responsible for designing and executing both manual and automated tests using the most appropriate tools for each task. A strong eye for detail and excellent analytical skills will be essential in identifying defects, conducting preliminary investigations, and working with teams to resolve issues. As part of a collaborative Agile setup, you'll attend daily stand-ups and planning sessions, ensuring testing is well-integrated into the development lifecycle. You'll thrive in this role if you enjoy problem-solving, continuously improving test coverage and quality, and working with cutting-edge technologies in highly secure environments. CGI will provide ongoing training and development to support your growth within the role, and you'll benefit from working on projects with real meaning and purpose. Key responsibilities include: Test Strategy & Planning • Define and maintain comprehensive test plans for infrastructure and DevOps workflows, including environment provisioning, CI/CD pipelines, container orchestration, and cloud services. • Collaborate with product owners, DevOps engineers, and architects during sprint planning to ensure test coverage aligns with user stories and infrastructure-as-code deliverables. Manual & Automated Test Development • Design, develop and execute manual tests for infrastructure components (e.g., server builds, network configurations, storage systems) and automated scripts for regression, integration, and acceptance testing. • Author and maintain automated test suites using tools such as Selenium, Robot Framework, or custom Python/Bash scripts, integrating seamlessly with Jenkins, GitLab CI/CD, or Azure DevOps pipelines. Infrastructure Testing & Validation • Provision and validate ephemeral test environments using Docker, Kubernetes, Terraform, or CloudFormation, ensuring consistency with production configurations. • Execute infrastructure smoke tests, configuration drift checks, and idempotency validations through IaC testing frameworks (e.g., Terratest, InSpec). CI/CD Integration • Embed automated test execution within build pipelines-triggering unit, integration, and end-to-end tests on code commits and pull-requests. • Monitor pipeline health and test results; collaborate with DevOps to optimize build times, parallelize tests, and reduce pipeline flakiness. Result Analysis & Root Cause • Analyze test outputs, system logs, and metrics (e.g., via ELK Stack or Prometheus/Grafana) to pinpoint failures and performance regressions. • Lead root-cause investigations for infrastructure incidents, producing clear post-mortem reports and remediation recommendations. Defect Management • Log, triage, and track defects in Jira (or equivalent), ensuring clear reproduction steps, priority ranking, and lifecycle management through to closure. • Collaborate with development and operations teams on bug fixes, retesting, and verifying patches in staging and production-mirroring environments. Quality & Best Practices • Champion infrastructure and security testing best practices, including vulnerability scanning (e.g., OWASP ZAP, Nessus), compliance checks, and disaster-recovery validations. • Contribute to continuous improvement by proposing new testing tools, frameworks, and process enhancements to raise overall system reliability and observability. Agile & Cross-Functional Collaboration • Actively participate in daily stand-ups, sprint reviews, backlog grooming, and retrospectives, bringing a testing perspective to ensure quality is "shifted left." • Work hand-in-hand with developers, SREs, and cloud engineers to embed test hooks, shared dashboards, and automated health checks into the delivery lifecycle. Required qualifications to be successful in this role To be successful in this role, you will have prior experience in a dedicated testing role, ideally within a secure or mission-critical environment. You'll bring a solid understanding of testing methodologies and a passion for ensuring software quality throughout the development lifecycle. Experience with Agile delivery frameworks, particularly SAFe, is highly desirable. You should be confident working with both manual and automated testing tools and have a proven ability to design effective test cases. Familiarity with test management tools such as ALM or TestRail will support you in documenting and tracking testing activity efficiently. An ISTQB Foundation Certification is a strong asset and shows your commitment to professional testing standards. A key part of this role involves problem investigation and root cause analysis, so strong analytical and communication skills are a must. You'll enjoy working as part of a collaborative team, contributing your insights to improve outcomes and drive quality. Given the sensitive nature of the work, a calm, professional approach and discretion are essential. You'll need: • A solid track record within a software testing role • Experience with Continuous Integration tools • Proven ability to design and run manual or automated tests • Proficiency with test management tools such as ALM or TestRail • ISTQB Foundation Certification • Familiarity with Agile frameworks such as SAFe Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Product Security Architect Permanent role Based in Bristol Offering circa £80,000 Do you have experience in Security Infrastructure? Do you have experience in Secure by Design? Do you want to work with an industry-leading company? If your answers are yes to these, then this could be the role for you! As the Product Security Architect, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry! Some of what you will be involved in: Identify security requirements and ensure the integration of security controls during the product development lifecycle Develop and implement risk management strategies Perform security threat modelling and risk assessments applying security controls to mitigate any threats identified Collaborate with the development teams to ensure the adoption of Secure by Design principles Identify security risks that arise from potential solution architectures, advising and assuring alternate solutions or counter-measures to mitigate identified information risks. Collaborate with the product development teams to integrate security best practices ensuring Secure by Design Identify and mitigate security vulnerabilities and risks in products Develop and maintain security guidelines, documentation, and training materials Participate in incident response and remediation efforts for security breaches affecting products Your skillset may include: Knowledge of HMG standards (including MOD-specific JSP, Def Stan 05-138, Def Stan 05-139) An understanding of MOD ISN 23/09 Secure by Design Knowledge of security frameworks, such as ISO/IEC 27001, NIST 800-30, NIST 800-53 or OWASP Working with risk management frameworks and methodologies (e.g., ISO 27001/2, ISO27005/31000, NIST 800-30, NIST 800-53) If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Product Security Architect Permanent role Based in Bristol Offering circa £80,000 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

Customer Service Manager A fast-paced, customer-centric technology business is seeking a Customer Service Manager (CSM) to lead its Customer Support & Service Desk operations . The role involves managing a large team (40+ people) across customer care and technical support, ensuring service excellence, rapid resolution, and team development. You'll be accountable for delivering exceptional customer experience, meeting service levels, and fostering a high-performing, collaborative team environment. The successful candidate will be a hands-on leader, passionate about team development, particularly in coaching and mentoring younger or early-career team members . Key Responsibilities Lead and manage a support operation of 40+ people, across multiple support functions. Oversee daily service desk performance, ticket triage, escalations, and SLA adherence. Coach and develop junior staff and early-career professionals to build capability and confidence. Support Team Leaders in performance management, quality auditing, and 1-2-1 coaching. Act as escalation point for major incidents and customer complaints. Own and report on team KPIs and service metrics to the Senior Management Team. Maintain ISO/GDPR compliance, CRM accuracy, and internal process adherence. Champion continuous improvement and service innovation across people, processes, and tools. Key Skills & Experience Strong experience managing a large , multi-functional customer support team (40+). Proven leadership in a service desk or technical support environment. Passion for developing people - especially mentoring younger team members. Skilled in SLA/KPI management, reporting, and quality assurance. Exceptional communication, organisation, and problem-solving abilities. Knowledge of telecoms, broadband or tech support is beneficial. Experience working within ISO and GDPR-compliant environments. ACS are recruiting for a Customer Service Manager . If you feel that you have the skills and experience required in this advertisement to be a Customer Service Manager submit your CV including an outline of your experience as a Customer Service Manager. It is always a good idea to include a covering letter outlining your experience as a Customer Service Manager with your application as this will enhance your chances of selection and improve your prospects of landing the Customer Service Manager role you desire.

Service Desk Manager - ITIL - Liverpool Service Desk Manager with proficient experience in leading a team of IT service desk analysts, ITIL / another service management framework and improving the Service Desk function is required by a leading firm in central Liverpool. They are looking for a proven Service Desk Manager who has experience in pushing through change, by identifying problems and coming up with solutions that improve the Service Desk function. Experience managing SLA's and monitoring KPI's is also essential & you will join an already established service desk team which offers hybrid working, so 3 days in the office, 2 days working from home. Essential Skills Required: Experience in managing a Service desk / IT helpdesk team Working with external customers within service delivery / service desk Proven experience in change management in a Service Desk / Service Delivery, and a track record of improving the Service Desk function ITIL experience or another service management framework is a must A good understanding of incident, problem, change, and release management processes. The ability to drive the best Service and have a passion for IT technology The ability to identify process improvement and areas that are inefficient or need upgrading Excellent communication, people and stakeholder management skills, somebody who can drive through change and improvements across a Service Desk Ideally, a background in supporting software applications and managing change requests. The role is due to the massive growth and changing IT landscape. You need to know what looks good when running an IT Service Desk? Do you have a track record of pushing through change and making improvements? Some of the Key Responsibilities: Lead and manage the Service Desk team, ensuring staff development & performance improvement across the team Oversee the daily operations of the service desk to ensure timely resolution of incidents, problems, requests, and change-related activities. Drive improvements to the Service Desk processes and systems, identifying weaknesses and making the appropriate changes, including helpdesk system workflow improvements. Monitor and ensure adherence to SLAs and KPIs related to incident response times, resolution rates, and customer satisfaction. Build strong relationships with external customers, acting as a point of contact for service-related and change management issues. Improve and change service desk processes so they are aligned with best practices for incident management. Analysing feedback, where the backlogs occur, change management data to identify trends & recurring issues, and identify areas for service and change management improvement. Regular performance reports to senior management, highlighting success but also areas for improvement. Lead initiatives to enhance efficiency across the service desk team Own the incident and problem management process, ensuring incidents are resolved & the issues are addressed. Strategic planning for service and change management improvements to allow further growth This is a great opportunity for an experienced service desk manager to have the chance to be part of an outstanding team and make a real difference through change. My client is looking for a service desk team manager who is a people person and is ready to jump into a fast-paced environment and gain exposure to the latest tools. You will have the opportunity to revamp an existing service desk, implement your own knowledge and influence the team's success. My client is paying a starting salary of between £45,000 - £50,000 + Hybrid working. To apply, press the "apply now" button or send your CV to Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.