Head of Marketplaces Location: Stockton on Tees, Newcastle Upon Tyne, Manchester. Hybrid (3 days in office, 2 remote however, for the right person, we'd consider alternative arrangements) Contract Type: Permanent Hours: Full time Salary: Competitive Build a Leading Marketplace Service and Drive Explosive Growth Visualsoft is a leading digital agency renowned for delivering exceptional results in e-commerce and digital marketing. We're seeking a dynamic and experienced Head of Marketplaces to spearhead the creation and growth of our marketplaces department. This is a unique opportunity and a high-impact role where you'll have the opportunity to shape the strategy, build and mentor your own team of marketplace specialists, and drive significant revenue growth and profitability on platforms like Amazon, eBay, and hundreds of others for our clients. A key aspect of this role will be collaborating closely with our sales team, providing marketplace expertise during pitches, and ensuring seamless onboarding of new clients through to the retention and delight of clients. Your Role: As the Head of Marketplaces, you will be the strategic and commercial leader responsible for the growth and performance of our client-facing marketplace division. You will lead and develop a team of marketplace professionals, providing them with the guidance and support they need to excel. Your focus will be on driving client growth and satisfaction through the development and execution of effective marketplace strategies, maximising efficiency, and establishing Visualsoft's reputation as a leader in delivering exceptional marketplace services through the talent and success of your team. Key Responsibilities: Commercial Leadership: Drive revenue growth and profitability through effective marketplace strategies and ownership of commercial targets. Team Leadership: Build, mentor, and inspire a high-performing marketplace team, fostering collaboration and innovation. Client Strategy: Develop tailored marketplace strategies, maintain strong client relationships, and act as a trusted advisor. Amazon & Marketplace Expertise: Optimize performance across Amazon and other marketplaces, including SEO, PPC, promotions, content, and selling strategy. Marketplace Expansion: Identify new marketplace opportunities and manage integration of new channels. Sales Collaboration: Support sales teams with marketplace expertise, pitches, and client handovers. Technology & Automation: Implement and optimize marketplace tools to streamline processes and improve efficiency. Data & Insights: Use data analysis to monitor KPIs, identify trends, and optimize campaign performance. Innovation: Stay ahead of marketplace trends, applying best practices and innovative strategies. Requirements: Experience: Proven success in marketplace leadership, scaling strategies, managing teams, and driving revenue growth. Leadership & Management: Strong ability to mentor, inspire, and develop teams while fostering accountability. Strategic & Commercial Acumen: Skilled in strategic thinking, problem-solving, and understanding commercial drivers. Communication: Excellent interpersonal, presentation, and negotiation skills for clients, partners, and teams. Industry Knowledge: Deep understanding of marketplaces, technologies, and best practices. Data-Driven: Strong analytical skills to interpret data and generate actionable insights. Business Development: Experience identifying opportunities, supporting sales, and driving partnerships. Tech-Savvy: Awareness of emerging technologies, including AI, to improve efficiency and results. Results-Oriented & Resilient: Focused on achieving goals, thriving in fast-paced, evolving environments, and embracing change. Benefits Competitive basic salary with great progression options Unlimited paid holidays - yes, that's not a typo! Hybrid working Medicash Cash Plan covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us! Employee Assistance Programme access to Vivup for mental health support, financial guidance, and wellbeing resources Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly A high-performance MacBook VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone! Free breakfast, fruit, hot and cold drinks and protein shakes Friday afternoon drinks to wind down for the weekend Pension scheme to help you save for the future Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think youve got what it takes to join one of the UKs leading eCommerce agencies, wed love to hear from you. A little formality by applying, you implicitly consent to us processing your personal data for review for this vacancy only. Visualsoft does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. You may also have experience in the following: Head of Marketplaces, Marketplace Manager, Marketplace Director, E-commerce Marketplace Lead, Amazon Marketplace Manager, Amazon Account Director, Marketplace Growth Manager, E-commerce Director, Head of E-commerce, Marketplace Operations Manager, Marketplace Strategy Manager, Digital Commerce Manager, Head of Digital Marketplaces, Marketplace Performance Manager, Marketplace Commercial Manager REF- JBRP1_UKTJ
12/12/2025
Full time
Head of Marketplaces Location: Stockton on Tees, Newcastle Upon Tyne, Manchester. Hybrid (3 days in office, 2 remote however, for the right person, we'd consider alternative arrangements) Contract Type: Permanent Hours: Full time Salary: Competitive Build a Leading Marketplace Service and Drive Explosive Growth Visualsoft is a leading digital agency renowned for delivering exceptional results in e-commerce and digital marketing. We're seeking a dynamic and experienced Head of Marketplaces to spearhead the creation and growth of our marketplaces department. This is a unique opportunity and a high-impact role where you'll have the opportunity to shape the strategy, build and mentor your own team of marketplace specialists, and drive significant revenue growth and profitability on platforms like Amazon, eBay, and hundreds of others for our clients. A key aspect of this role will be collaborating closely with our sales team, providing marketplace expertise during pitches, and ensuring seamless onboarding of new clients through to the retention and delight of clients. Your Role: As the Head of Marketplaces, you will be the strategic and commercial leader responsible for the growth and performance of our client-facing marketplace division. You will lead and develop a team of marketplace professionals, providing them with the guidance and support they need to excel. Your focus will be on driving client growth and satisfaction through the development and execution of effective marketplace strategies, maximising efficiency, and establishing Visualsoft's reputation as a leader in delivering exceptional marketplace services through the talent and success of your team. Key Responsibilities: Commercial Leadership: Drive revenue growth and profitability through effective marketplace strategies and ownership of commercial targets. Team Leadership: Build, mentor, and inspire a high-performing marketplace team, fostering collaboration and innovation. Client Strategy: Develop tailored marketplace strategies, maintain strong client relationships, and act as a trusted advisor. Amazon & Marketplace Expertise: Optimize performance across Amazon and other marketplaces, including SEO, PPC, promotions, content, and selling strategy. Marketplace Expansion: Identify new marketplace opportunities and manage integration of new channels. Sales Collaboration: Support sales teams with marketplace expertise, pitches, and client handovers. Technology & Automation: Implement and optimize marketplace tools to streamline processes and improve efficiency. Data & Insights: Use data analysis to monitor KPIs, identify trends, and optimize campaign performance. Innovation: Stay ahead of marketplace trends, applying best practices and innovative strategies. Requirements: Experience: Proven success in marketplace leadership, scaling strategies, managing teams, and driving revenue growth. Leadership & Management: Strong ability to mentor, inspire, and develop teams while fostering accountability. Strategic & Commercial Acumen: Skilled in strategic thinking, problem-solving, and understanding commercial drivers. Communication: Excellent interpersonal, presentation, and negotiation skills for clients, partners, and teams. Industry Knowledge: Deep understanding of marketplaces, technologies, and best practices. Data-Driven: Strong analytical skills to interpret data and generate actionable insights. Business Development: Experience identifying opportunities, supporting sales, and driving partnerships. Tech-Savvy: Awareness of emerging technologies, including AI, to improve efficiency and results. Results-Oriented & Resilient: Focused on achieving goals, thriving in fast-paced, evolving environments, and embracing change. Benefits Competitive basic salary with great progression options Unlimited paid holidays - yes, that's not a typo! Hybrid working Medicash Cash Plan covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us! Employee Assistance Programme access to Vivup for mental health support, financial guidance, and wellbeing resources Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly A high-performance MacBook VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone! Free breakfast, fruit, hot and cold drinks and protein shakes Friday afternoon drinks to wind down for the weekend Pension scheme to help you save for the future Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think youve got what it takes to join one of the UKs leading eCommerce agencies, wed love to hear from you. A little formality by applying, you implicitly consent to us processing your personal data for review for this vacancy only. Visualsoft does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. You may also have experience in the following: Head of Marketplaces, Marketplace Manager, Marketplace Director, E-commerce Marketplace Lead, Amazon Marketplace Manager, Amazon Account Director, Marketplace Growth Manager, E-commerce Director, Head of E-commerce, Marketplace Operations Manager, Marketplace Strategy Manager, Digital Commerce Manager, Head of Digital Marketplaces, Marketplace Performance Manager, Marketplace Commercial Manager REF- JBRP1_UKTJ
PPC / Paid Search Manager Location: Uckfield (commutable from Brighton, East Grinstead, Tunbridge Wells, Haywards Heath) Salary: Up to £45,000 + Excellent Benefits Are you a data-driven PPC specialist ready to take ownership of a multi-channel paid media strategy? This is a fantastic opportunity for an experienced PPC Manager to join a thriving, well-established manufacturer and retailer of high-quality, bespoke home improvement products. Based in Uckfield, you'll oversee campaigns that drive brand growth and deliver exceptional ROI across Google, Bing, and Meta platforms. Offering a salary of up to £45,000, plus an impressive benefits package, this office-based role is ideal for someone who thrives in a collaborative, creative, and commercially focused environment. Duties & Responsibilities Manage and optimise paid advertising campaigns across Google Ads, Microsoft/Bing Ads, Meta, and emerging digital platforms. Develop and execute multi-channel PPC strategies to drive conversions and brand awareness. Conduct keyword and audience research to maximise campaign performance. Analyse and report on performance data, delivering actionable insights and ROI improvements. Stay ahead of digital marketing trends, automation tools, and AI-led innovations. 3. What Experience is Required Proven experience (5yrs+) managing substantial PPC or paid media budgets (six figures+). Strong track record with Google Ads, Microsoft/Bing Ads, and Meta Ads Manager. Excellent analytical and communication skills, with expertise in Google Analytics and Tag Manager. 4. Salary & Benefits Salary: £38,000-£45,000 (DOE) Profit share scheme 25 days holiday plus Bank Holidays Private healthcare with Aviva Free electric car charging on-site Paid volunteer days and ongoing professional development opportunities 5. Location Based in Uckfield, this role is easily commutable from Brighton, Tunbridge Wells, East Grinstead, Burgess Hill, Lewes, Crowborough, and Haywards Heath. 6. How to Apply To apply, please send your CV in strict confidence to Giselle Whitton at CV Screen. 7. Alternate Job Titles Digital Advertising Manager Paid Media Manager Performance Marketing Manager SEM Manager CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. JBRP1_UKTJ
11/12/2025
Full time
PPC / Paid Search Manager Location: Uckfield (commutable from Brighton, East Grinstead, Tunbridge Wells, Haywards Heath) Salary: Up to £45,000 + Excellent Benefits Are you a data-driven PPC specialist ready to take ownership of a multi-channel paid media strategy? This is a fantastic opportunity for an experienced PPC Manager to join a thriving, well-established manufacturer and retailer of high-quality, bespoke home improvement products. Based in Uckfield, you'll oversee campaigns that drive brand growth and deliver exceptional ROI across Google, Bing, and Meta platforms. Offering a salary of up to £45,000, plus an impressive benefits package, this office-based role is ideal for someone who thrives in a collaborative, creative, and commercially focused environment. Duties & Responsibilities Manage and optimise paid advertising campaigns across Google Ads, Microsoft/Bing Ads, Meta, and emerging digital platforms. Develop and execute multi-channel PPC strategies to drive conversions and brand awareness. Conduct keyword and audience research to maximise campaign performance. Analyse and report on performance data, delivering actionable insights and ROI improvements. Stay ahead of digital marketing trends, automation tools, and AI-led innovations. 3. What Experience is Required Proven experience (5yrs+) managing substantial PPC or paid media budgets (six figures+). Strong track record with Google Ads, Microsoft/Bing Ads, and Meta Ads Manager. Excellent analytical and communication skills, with expertise in Google Analytics and Tag Manager. 4. Salary & Benefits Salary: £38,000-£45,000 (DOE) Profit share scheme 25 days holiday plus Bank Holidays Private healthcare with Aviva Free electric car charging on-site Paid volunteer days and ongoing professional development opportunities 5. Location Based in Uckfield, this role is easily commutable from Brighton, Tunbridge Wells, East Grinstead, Burgess Hill, Lewes, Crowborough, and Haywards Heath. 6. How to Apply To apply, please send your CV in strict confidence to Giselle Whitton at CV Screen. 7. Alternate Job Titles Digital Advertising Manager Paid Media Manager Performance Marketing Manager SEM Manager CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. JBRP1_UKTJ
Business Development Executive! Bishops Stortford - Hybrid! Monday & Tuesday - office based. 28-30,000 ( Depending on experience) PLUS BONUS AND Commission. Are you ready to elevate your career in Sales/ digital marketing? If you have a passion for building client relationships and driving business growth, we want you on our clients team! Benefits Enjoy a hybrid setup of 3 days remote and 2 days in the office. Ongoing opportunities for growth and learning. A supportive and collaborative environment that values your contributions. Company events, award industry nights, and parking facilities. About Us Our client is a dynamic and rapidly growing company specialising in innovative and results-driven marketing strategies. With a diverse client base across the globe, they are eager to expand their team! As their Digital Marketing Account Manager / Business Development Manager, you will be at the forefront of managing client relationships, identifying new business opportunities, and driving revenue growth. Your responsibilities will include: Cultivating and maintaining strong relationships with clients. Identifying and pursuing new business opportunities. Following up on leads and sourcing your own leads. Collaborating with a talented team to deliver exceptional marketing strategies. Creating presentations to win client business. Virtual meetings with your clients. General administration. What We're Looking For We're seeking a proactive and commercially minded professional who thrives in a fast-paced environment. Strong understanding of SEO, PPC, social media marketing, content strategy, and digital advertising. Are you interested? Hit that apply button! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
10/12/2025
Full time
Business Development Executive! Bishops Stortford - Hybrid! Monday & Tuesday - office based. 28-30,000 ( Depending on experience) PLUS BONUS AND Commission. Are you ready to elevate your career in Sales/ digital marketing? If you have a passion for building client relationships and driving business growth, we want you on our clients team! Benefits Enjoy a hybrid setup of 3 days remote and 2 days in the office. Ongoing opportunities for growth and learning. A supportive and collaborative environment that values your contributions. Company events, award industry nights, and parking facilities. About Us Our client is a dynamic and rapidly growing company specialising in innovative and results-driven marketing strategies. With a diverse client base across the globe, they are eager to expand their team! As their Digital Marketing Account Manager / Business Development Manager, you will be at the forefront of managing client relationships, identifying new business opportunities, and driving revenue growth. Your responsibilities will include: Cultivating and maintaining strong relationships with clients. Identifying and pursuing new business opportunities. Following up on leads and sourcing your own leads. Collaborating with a talented team to deliver exceptional marketing strategies. Creating presentations to win client business. Virtual meetings with your clients. General administration. What We're Looking For We're seeking a proactive and commercially minded professional who thrives in a fast-paced environment. Strong understanding of SEO, PPC, social media marketing, content strategy, and digital advertising. Are you interested? Hit that apply button! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time Permanent Industry: IT As an IT Support Analyst you will play a crucial role in maintaining the stability and security of our internal IT systems, reporting directly to the Digital Operations Manager. You will be responsible for ensuring that our 90 office-based staff have the necessary resources and support to work efficiently in our single office location, while adhering to best practices in IT security and management. You will be a key point of contact for technical assistance, demonstrating excellent communication skills and a professional approach to problem-solving and IT Service Management (ITSM). We are looking for someone keen to learn new technologies and continuously improve their skill set, with a view to starting in early 2026. Key Responsibilities: Manage and resolve IT tickets, investigating, diagnosing, and resolving technical issues within defined service level agreements (SLAs). Provide first-line and Level 1/2 technical support for hardware, software, and network-related issues (PCs, laptops, printers, mobile devices, tablets). Install, configure, and maintain IT hardware and software, ensuring systems are secure and fully operational. Support the setup of new staff, including workstation preparation, account creation, and providing basic IT induction. Administer and maintain IT infrastructure, including routers, switches, firewalls and VPNs. Monitor and maintain IT security by ensuring software updates, antivirus protection, and educating users on security best practices. Maintain the IT asset register, including logging, tagging equipment, and conducting regular audits. Assist with IT-related projects such as system upgrades, migrations, and process automation. Create, update, and maintain technical documentation and user guidance. Collaborate with internal and external teams/vendors to evaluate technical solutions, provide recommendations, and escalate complex issues when appropriate. Champion the use of self-service IT resources and provide basic training and guidance to users. Manage event support, including setting up AV and live stream equipment. Proactively identify opportunities for automation and process improvement, with a passion for emerging AI technologies and systems integration. Skills and Qualifications: Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users. A keen interest in learning new technologies and a proactive approach to professional development. A professional approach to work, problem-solving, and adherence to ITSM principles. Ability to troubleshoot and resolve hardware and software issues effectively. Proven experience working in an ITSM environment with knowledge of ITIL as an advantage. A passion for process improvement eg joiners/movers/leavers process Systems used: Google Workspace and Administration Microsoft, including Office 365 and Intune Cloud; GCP, Azure and AWS Jira and Confluence for ITSM processes People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
10/12/2025
Full time
2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time Permanent Industry: IT As an IT Support Analyst you will play a crucial role in maintaining the stability and security of our internal IT systems, reporting directly to the Digital Operations Manager. You will be responsible for ensuring that our 90 office-based staff have the necessary resources and support to work efficiently in our single office location, while adhering to best practices in IT security and management. You will be a key point of contact for technical assistance, demonstrating excellent communication skills and a professional approach to problem-solving and IT Service Management (ITSM). We are looking for someone keen to learn new technologies and continuously improve their skill set, with a view to starting in early 2026. Key Responsibilities: Manage and resolve IT tickets, investigating, diagnosing, and resolving technical issues within defined service level agreements (SLAs). Provide first-line and Level 1/2 technical support for hardware, software, and network-related issues (PCs, laptops, printers, mobile devices, tablets). Install, configure, and maintain IT hardware and software, ensuring systems are secure and fully operational. Support the setup of new staff, including workstation preparation, account creation, and providing basic IT induction. Administer and maintain IT infrastructure, including routers, switches, firewalls and VPNs. Monitor and maintain IT security by ensuring software updates, antivirus protection, and educating users on security best practices. Maintain the IT asset register, including logging, tagging equipment, and conducting regular audits. Assist with IT-related projects such as system upgrades, migrations, and process automation. Create, update, and maintain technical documentation and user guidance. Collaborate with internal and external teams/vendors to evaluate technical solutions, provide recommendations, and escalate complex issues when appropriate. Champion the use of self-service IT resources and provide basic training and guidance to users. Manage event support, including setting up AV and live stream equipment. Proactively identify opportunities for automation and process improvement, with a passion for emerging AI technologies and systems integration. Skills and Qualifications: Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users. A keen interest in learning new technologies and a proactive approach to professional development. A professional approach to work, problem-solving, and adherence to ITSM principles. Ability to troubleshoot and resolve hardware and software issues effectively. Proven experience working in an ITSM environment with knowledge of ITIL as an advantage. A passion for process improvement eg joiners/movers/leavers process Systems used: Google Workspace and Administration Microsoft, including Office 365 and Intune Cloud; GCP, Azure and AWS Jira and Confluence for ITSM processes People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Job Title: Digital Operations Manager/ IT Manager/IT Operations Support Manager Location: London Department: Digital Operations Salary: 65-70k + Benefits Company Overview: We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects. As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest standards. Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist. Allocate resources efficiently to ensure timely and successful project delivery. Conduct regular performance reviews and provide ongoing feedback to foster growth and development within the team. Operational Oversight: Oversee the daily operations of digital systems, applications, and infrastructure. Ensure high availability and performance of all IT services and applications. Implement and maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained in line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure the implementation and adherence to cyber security policies and procedures. Collaborate with the Cyber Security and Compliance resources to conduct regular security assessments and audits. Manage compliance with relevant regulations and standards, such as GDPR and Cyber Essentials Plus. Quality Assurance: Oversee the end-to-end quality assurance process for all digital products and services. Work with the End-to-End QA Specialist to develop comprehensive test plans and ensure thorough testing. Ensure quality assurance processes are followed to maintain high standards. Strategic Planning and Improvement: Develop and implement strategies to enhance digital operations and IT service delivery. Identify opportunities for process optimisation and efficiency gains. Stakeholder Communication: Act as the primary point of contact for all digital operations-related matters. Provide regular updates to senior management on the status of projects, operational performance, and security compliance. Facilitate effective communication between IT teams and business units. Problem Solving and Incident Management: Manage and resolve high-priority incidents and critical issues. Conduct root cause analysis and implement corrective actions to prevent recurrence. Develop and maintain incident response plans and procedures. Requirements: Proven experience as a Digital Operations Manager, IT Manager, Support Manager, or similar role. Strong leadership and team management skills with the ability to mentor and inspire a diverse team. Excellent understanding of IT infrastructure, application support, and digital operations. Demonstrated experience in managing technical projects and ensuring successful delivery. In-depth knowledge of cyber security principles and compliance requirements. Strong understanding of quality assurance processes and methodologies. Exceptional problem-solving and analytical abilities. Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment with opportunities for professional development and growth. A chance to lead and shape the future of digital operations People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
04/12/2025
Full time
Job Title: Digital Operations Manager/ IT Manager/IT Operations Support Manager Location: London Department: Digital Operations Salary: 65-70k + Benefits Company Overview: We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects. As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest standards. Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist. Allocate resources efficiently to ensure timely and successful project delivery. Conduct regular performance reviews and provide ongoing feedback to foster growth and development within the team. Operational Oversight: Oversee the daily operations of digital systems, applications, and infrastructure. Ensure high availability and performance of all IT services and applications. Implement and maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained in line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure the implementation and adherence to cyber security policies and procedures. Collaborate with the Cyber Security and Compliance resources to conduct regular security assessments and audits. Manage compliance with relevant regulations and standards, such as GDPR and Cyber Essentials Plus. Quality Assurance: Oversee the end-to-end quality assurance process for all digital products and services. Work with the End-to-End QA Specialist to develop comprehensive test plans and ensure thorough testing. Ensure quality assurance processes are followed to maintain high standards. Strategic Planning and Improvement: Develop and implement strategies to enhance digital operations and IT service delivery. Identify opportunities for process optimisation and efficiency gains. Stakeholder Communication: Act as the primary point of contact for all digital operations-related matters. Provide regular updates to senior management on the status of projects, operational performance, and security compliance. Facilitate effective communication between IT teams and business units. Problem Solving and Incident Management: Manage and resolve high-priority incidents and critical issues. Conduct root cause analysis and implement corrective actions to prevent recurrence. Develop and maintain incident response plans and procedures. Requirements: Proven experience as a Digital Operations Manager, IT Manager, Support Manager, or similar role. Strong leadership and team management skills with the ability to mentor and inspire a diverse team. Excellent understanding of IT infrastructure, application support, and digital operations. Demonstrated experience in managing technical projects and ensuring successful delivery. In-depth knowledge of cyber security principles and compliance requirements. Strong understanding of quality assurance processes and methodologies. Exceptional problem-solving and analytical abilities. Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment with opportunities for professional development and growth. A chance to lead and shape the future of digital operations People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Digital Account Manager The role of the Digital Account Manager is to effectively manage a client portfolio for a leading Digital Marketing Agency in the heart of West Sussex. This role is to help clients improve their web presence. You will have solid Account Management experience, ideally from a Digital or Marketing Agency background and be able to create and maintain long-term client relationships. Hybrid working available for this role. Role: Maintaining good, healthy client relationships through regular phone, email and face to face meetings Collaboratively working with the Technical SEO Team to define the correct strategy and delivery schedule to meet the needs and objectives of the client Overseeing the quality of service delivery Working with client development plans and internal processes to deliver long-term client relationships Documenting all client contact Ensuring the delivery of monthly marketing reports Identifying and presenting new business opportunities to your portfolio of clients Analysis, tracking and monitoring of rankings, conversions and traffic using a wide range of tools Management of client budgets Employee Benefits: 28 days annual leave and additional time off between Christmas and New Year Paid day off on your birthday Pension scheme Private Healthcare including GP Access 24/7 Hybrid working as standard and flexible working options to suit work/life balance Office lunches & Christmas parties and evening events Annual budget for individual training/development Celebration of achievements Death in service benefit Employee Assistance Programme If this might be of interest, then please apply with your CV to find out more.
29/11/2025
Full time
Digital Account Manager The role of the Digital Account Manager is to effectively manage a client portfolio for a leading Digital Marketing Agency in the heart of West Sussex. This role is to help clients improve their web presence. You will have solid Account Management experience, ideally from a Digital or Marketing Agency background and be able to create and maintain long-term client relationships. Hybrid working available for this role. Role: Maintaining good, healthy client relationships through regular phone, email and face to face meetings Collaboratively working with the Technical SEO Team to define the correct strategy and delivery schedule to meet the needs and objectives of the client Overseeing the quality of service delivery Working with client development plans and internal processes to deliver long-term client relationships Documenting all client contact Ensuring the delivery of monthly marketing reports Identifying and presenting new business opportunities to your portfolio of clients Analysis, tracking and monitoring of rankings, conversions and traffic using a wide range of tools Management of client budgets Employee Benefits: 28 days annual leave and additional time off between Christmas and New Year Paid day off on your birthday Pension scheme Private Healthcare including GP Access 24/7 Hybrid working as standard and flexible working options to suit work/life balance Office lunches & Christmas parties and evening events Annual budget for individual training/development Celebration of achievements Death in service benefit Employee Assistance Programme If this might be of interest, then please apply with your CV to find out more.
Charles Jenson Recruitment
Peterborough, Cambridgeshire
Business Development - Must have Digital/SEO Agency experience A fantastic opportunity has arisen to join an established Digital Marketing Agency based in Peterborough as a Business Development Manager. Basic salary plus uncapped commission and car allowance. Key tasks involve: Developing customer accounts to increase number of sales. Following up quotations and sales enquiries. Maintaining and developing existing relationships, pitching and increasing business with retail clients, digital marketing agencies and white label partners. Researching, contacting and developing relationships with, pitching and securing business from potential new retail, digital marketing agencies and white label partners. Putting together sales proposals. Managing our ongoing pipeline and keeping this updated on a day to day basis. Represent the company at exhibitions. Required Skills: Ideally lives within the Peterborough area. Account Management Marketing and web related sales Sales experience preferably in selling digital marketing services, Web services, Design, branding, content marketing and support. Business development skills. Digital marketing industry experience is an advantage. Communication skills. Presentation and face to face skills. Proven management of projects and people. You will be responsible for finding new opportunities mostly by phone, meetings and demonstrations. This is a full 360 role. It is essential that all candidates have first class communication skills written and verbal, time management, client care skills, well organised, show initiative, work to strict deadlines and work effectively under pressure. For the successful candidate, we offer a competitive package along with excellent career opportunities.
21/11/2025
Full time
Business Development - Must have Digital/SEO Agency experience A fantastic opportunity has arisen to join an established Digital Marketing Agency based in Peterborough as a Business Development Manager. Basic salary plus uncapped commission and car allowance. Key tasks involve: Developing customer accounts to increase number of sales. Following up quotations and sales enquiries. Maintaining and developing existing relationships, pitching and increasing business with retail clients, digital marketing agencies and white label partners. Researching, contacting and developing relationships with, pitching and securing business from potential new retail, digital marketing agencies and white label partners. Putting together sales proposals. Managing our ongoing pipeline and keeping this updated on a day to day basis. Represent the company at exhibitions. Required Skills: Ideally lives within the Peterborough area. Account Management Marketing and web related sales Sales experience preferably in selling digital marketing services, Web services, Design, branding, content marketing and support. Business development skills. Digital marketing industry experience is an advantage. Communication skills. Presentation and face to face skills. Proven management of projects and people. You will be responsible for finding new opportunities mostly by phone, meetings and demonstrations. This is a full 360 role. It is essential that all candidates have first class communication skills written and verbal, time management, client care skills, well organised, show initiative, work to strict deadlines and work effectively under pressure. For the successful candidate, we offer a competitive package along with excellent career opportunities.
Morris Sinclair Recruitment
Great Linford, Buckinghamshire
Job Context: In a fast-paced digital environment, the role of the Web Manager is pivotal in driving the group's online presence and ensuring alignment with overall business objectives. This role requires a strategic, proactive mindset, strong collaboration skills, and the ability to manage both marketing and light technical tasks to leverage our digital channels to reach and engage target audiences effectively. Purpose of Role: The Web Manager is responsible for managing our client's group online presence with a focus on strategic digital marketing initiatives. This includes leading SEO and CRO efforts, coordinating with external agencies, and ensuring brand consistency across WordPress websites. The role also involves handling basic technical updates in-house and supporting marketing campaigns through data-driven insights and web optimisation. Key Responsibilities: Manage group WordPress sites to ensure brand consistency and optimal user experience. Lead SEO and CRO strategies to improve visibility, engagement, and conversion. Coordinate with digital agencies to deliver impactful marketing campaigns and web enhancements. Monitor and report on website performance, traffic, and user behaviour using analytics tools. Execute minor technical updates and troubleshoot basic web issues internally. Collaborate with internal teams to support marketing and product/service initiatives. Stay informed on digital trends and recommend improvements aligned with business goals. Key Performance Indicators: Growth in organic traffic, user engagement, and conversion rates. Improved search engine rankings and website performance metrics. Positive ROI from digital marketing campaigns and agency partnerships. Consistency in brand messaging and customer satisfaction scores. Achievement of strategic marketing goals and web-related targets. Essential Knowledge & Experience: Minimum 5 years' experience in digital marketing or web content management. Required Skills & Abilities: 5 years of progressive experience in web management and digital marketing Expertise in WordPress management, web hosting and the Google Marketing Platform Expertise in conversion rate optimisation, user experience (UX) and user interface (UI) design principles Knowledge of website security best practices Ability to perform basic HTML/CSS edits and troubleshoot issues Proven track record of successful digital marketing initiatives Excellent understanding of SEO, paid advertising, and web performance optimisation Strong analytical skills and proficiency in interpreting marketing data and KPIs Experience in project management and agency management Ability to collaborate effectively with cross-functional teams and external stakeholders. Qualifications: A degree in marketing, communications, web development, or a related field. Other: Milton Keynes-based/hybrid role - 3 days in the office / week 35 hour week covering core operating hours Monday to Friday (Apply online only) Occasional requirement to work outside of contractual hours £45,000 per annum plus monthly Group commission based on company performance
20/11/2025
Full time
Job Context: In a fast-paced digital environment, the role of the Web Manager is pivotal in driving the group's online presence and ensuring alignment with overall business objectives. This role requires a strategic, proactive mindset, strong collaboration skills, and the ability to manage both marketing and light technical tasks to leverage our digital channels to reach and engage target audiences effectively. Purpose of Role: The Web Manager is responsible for managing our client's group online presence with a focus on strategic digital marketing initiatives. This includes leading SEO and CRO efforts, coordinating with external agencies, and ensuring brand consistency across WordPress websites. The role also involves handling basic technical updates in-house and supporting marketing campaigns through data-driven insights and web optimisation. Key Responsibilities: Manage group WordPress sites to ensure brand consistency and optimal user experience. Lead SEO and CRO strategies to improve visibility, engagement, and conversion. Coordinate with digital agencies to deliver impactful marketing campaigns and web enhancements. Monitor and report on website performance, traffic, and user behaviour using analytics tools. Execute minor technical updates and troubleshoot basic web issues internally. Collaborate with internal teams to support marketing and product/service initiatives. Stay informed on digital trends and recommend improvements aligned with business goals. Key Performance Indicators: Growth in organic traffic, user engagement, and conversion rates. Improved search engine rankings and website performance metrics. Positive ROI from digital marketing campaigns and agency partnerships. Consistency in brand messaging and customer satisfaction scores. Achievement of strategic marketing goals and web-related targets. Essential Knowledge & Experience: Minimum 5 years' experience in digital marketing or web content management. Required Skills & Abilities: 5 years of progressive experience in web management and digital marketing Expertise in WordPress management, web hosting and the Google Marketing Platform Expertise in conversion rate optimisation, user experience (UX) and user interface (UI) design principles Knowledge of website security best practices Ability to perform basic HTML/CSS edits and troubleshoot issues Proven track record of successful digital marketing initiatives Excellent understanding of SEO, paid advertising, and web performance optimisation Strong analytical skills and proficiency in interpreting marketing data and KPIs Experience in project management and agency management Ability to collaborate effectively with cross-functional teams and external stakeholders. Qualifications: A degree in marketing, communications, web development, or a related field. Other: Milton Keynes-based/hybrid role - 3 days in the office / week 35 hour week covering core operating hours Monday to Friday (Apply online only) Occasional requirement to work outside of contractual hours £45,000 per annum plus monthly Group commission based on company performance
Job Title: Field Engineer Location: Livingston and surrounding areas sites to be covered Employment Type: Full-Time Salary up to 28k + 4k allowance + Benefits Role Purpose: We are looking for a proactive and customer-focused Field Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations, ensuring service excellence and adherence to SLAs. If you thrive in a hands-on, fast-paced environment and enjoy solving technical challenges, we'd love to hear from you. Key Responsibilities: Diagnose, repair, and maintain IT hardware including PCs, laptops, printers (local and network), and peripherals. Support basic server, AV, telephony, and network-related tasks as required. Resolve operating system and application incidents in line with customer and manufacturer procedures. Execute IMAC (Install, Move, Add, Change) projects to customer specifications. Maintain clear communication with Call Administration, Service Delivery Managers, and customer sites. Manage part movements (RMA generation and returns) efficiently. Meet or exceed defined KPIs and SLA targets. Ensure compliance with site-specific Fire, Security, and Health & Safety regulations. Accurately log all incidents and resolutions using the appropriate ITSM tools. Stay up to date with new technologies and maintain relevant certifications. Participate in 24/7 on-call rota (where applicable) and perform overtime when required. Mentor junior engineers and contribute to team development. Maintain company assets and ensure technical documentation is current. Adhere to all company and customer policies and procedures. Skills & Experience: Professional, presentable, and customer-oriented. Full UK driving licence (essential for site travel). Strong interpersonal and communication skills. Ability to obtain Government and/or Police Security Clearance (mandatory). Self-motivated with excellent organisational skills. CompTIA A+ certification or equivalent experience. Proficient in OS admin tools, application support, and telephony. Comfortable working at height and performing manual handling tasks. Experience with technical documentation and mentoring is a plus. Why Join Us? Work with a supportive and skilled team across diverse client environments. Gain exposure to a wide range of technologies and industries. Opportunities for professional development and certification. Be part of a company that values innovation, reliability, and customer satisfaction. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
17/11/2025
Full time
Job Title: Field Engineer Location: Livingston and surrounding areas sites to be covered Employment Type: Full-Time Salary up to 28k + 4k allowance + Benefits Role Purpose: We are looking for a proactive and customer-focused Field Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations, ensuring service excellence and adherence to SLAs. If you thrive in a hands-on, fast-paced environment and enjoy solving technical challenges, we'd love to hear from you. Key Responsibilities: Diagnose, repair, and maintain IT hardware including PCs, laptops, printers (local and network), and peripherals. Support basic server, AV, telephony, and network-related tasks as required. Resolve operating system and application incidents in line with customer and manufacturer procedures. Execute IMAC (Install, Move, Add, Change) projects to customer specifications. Maintain clear communication with Call Administration, Service Delivery Managers, and customer sites. Manage part movements (RMA generation and returns) efficiently. Meet or exceed defined KPIs and SLA targets. Ensure compliance with site-specific Fire, Security, and Health & Safety regulations. Accurately log all incidents and resolutions using the appropriate ITSM tools. Stay up to date with new technologies and maintain relevant certifications. Participate in 24/7 on-call rota (where applicable) and perform overtime when required. Mentor junior engineers and contribute to team development. Maintain company assets and ensure technical documentation is current. Adhere to all company and customer policies and procedures. Skills & Experience: Professional, presentable, and customer-oriented. Full UK driving licence (essential for site travel). Strong interpersonal and communication skills. Ability to obtain Government and/or Police Security Clearance (mandatory). Self-motivated with excellent organisational skills. CompTIA A+ certification or equivalent experience. Proficient in OS admin tools, application support, and telephony. Comfortable working at height and performing manual handling tasks. Experience with technical documentation and mentoring is a plus. Why Join Us? Work with a supportive and skilled team across diverse client environments. Gain exposure to a wide range of technologies and industries. Opportunities for professional development and certification. Be part of a company that values innovation, reliability, and customer satisfaction. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Are you passionate about digital PR and hungry to make an impact? Are you ready to grow your profile as a digital PR expert across the wider industry? We are a fun and hard-working team - the perfect blend of technical, creative and marketing brains. Through rigorous and effective people development, our experts live and breathe SEO and Content, providing exceptional service and results for our clients. This is an exciting and unmissable opportunity to join an ambitious and growing search marketing agency, so if you're a strategic thinker with a knack for creative strategies and a passion for content that delivers, we'd love to hear from you! The Role at a Glance: Digital PR Strategist Old Street, London 2 days Per Week / Hybrid Working £35,000 - £40,000 + Bonus Plus Benefits Package Including Health Insurance and 28 Days Holiday Plus Bank Holidays Product / Service: Digital marketing agency Culture / Values: Take Care. Ask Why. Work Smart. Enjoy the Ride 5 Glassdoor Rating Best Workplace for Wellbeing 2023 Great Place to Work 2023 Our Founder Tom is celebrated in the Agency Hackers Growth Index Top Clients include: Wilkinson Sword, Arsenal, Watford FC, JVC, Kenwood, Zoggs, KellyLoves and Zalando 'An agency is only as good as its people. We recruit and retain the best!' Fun, supportive and hard-working team. Don't believe us? Check out our Glassdoor 5 stars! "Fosters your growth and amazing company culture" "An excellent team & high standards of work" "Great company to work for, lots of freedom" "Friendly agency with a supportive culture" About us: With over 10 years' experience under our belt, we are an independent digital marketing agency with a passion for SEO, PPC, digital PR and content. Website migrations, local/international SEO, PPC strategy and digital PR campaigns are only the beginning! We seek to challenge the status quo on a daily basis and drive innovation across to achieve the greatest business outcomes for our clients. The Digital PR Strategist Role: As a Digital PR Strategist, you'll be at the heart of delivering standout campaigns and quick-turnaround reactive activity, working alongside a dynamic and supportive team. You'll collaborate closely with our Account Directors to shape and execute creative, results-driven strategies that boost brand visibility and earn high quality media coverage. Your creativity and media instinct will help craft compelling stories that cut through - especially with reactive ideas that land successful coverage in a wide variety of targeted press. About You: • A minimum of 2 year's experience in an agency environment. • Proven experience in delivering digital PR campaigns and reactive activity, using client assets and topical stories/angles to secure media coverage. • A genuine passion for digital PR, with the ambition to develop your career in this fast-evolving field. • Motivated by KPIs and performance targets, with a strong drive to meet and exceed them. • Account management experience - confident in aligning your work with client business goals and staying on top of relevant industry trends. • Proactive in suggesting and exploring new strategies and tactics to evolve with the digital PR landscape. • Naturally curious and tapped into the news cycle, pop culture, and the structure of the UK media. • Confident reporting on performance, including monthly updates, emails, and client meetings and reviews. Why us? We offer a supportive and inspiring working environment, with some great perks including: • Agency-wide bonus scheme • 28 days' holiday plus bank holidays • Private health insurance • Dedicated training budget and a strong focus on continuous development • Sensible work/life balance • Free breakfast, fruit, team lunches, and a wellness programme • Opportunities to attend industry events and meetups • A friendly, fun, and sociable team We are unable to provide Visa sponsorship, so you will need to be currently living in the UK with the right to work in the UK to apply. We value diversity, equity and inclusion. We celebrate unique contributions, provide equal opportunities and strive to build an inclusive culture. Join us in creating a diverse and thriving workplace. Interested? Apply here for a fast-track path to the Hiring Manager. Your Experience / Background / Previous Roles May Include: Digital PR Executive, PR Executive, Public Relations Executive, Content Marketing Executive, SEO Executive, Communications Executive, Marketing Executive, Social Media Executive, Digital PR Consultant, PR & Outreach Strategist, Digital Communications Specialist, Digital Campaign Strategist, Brand Visibility Specialist, Media Strategy Executive, PR Content Strategist. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
04/10/2025
Full time
Are you passionate about digital PR and hungry to make an impact? Are you ready to grow your profile as a digital PR expert across the wider industry? We are a fun and hard-working team - the perfect blend of technical, creative and marketing brains. Through rigorous and effective people development, our experts live and breathe SEO and Content, providing exceptional service and results for our clients. This is an exciting and unmissable opportunity to join an ambitious and growing search marketing agency, so if you're a strategic thinker with a knack for creative strategies and a passion for content that delivers, we'd love to hear from you! The Role at a Glance: Digital PR Strategist Old Street, London 2 days Per Week / Hybrid Working £35,000 - £40,000 + Bonus Plus Benefits Package Including Health Insurance and 28 Days Holiday Plus Bank Holidays Product / Service: Digital marketing agency Culture / Values: Take Care. Ask Why. Work Smart. Enjoy the Ride 5 Glassdoor Rating Best Workplace for Wellbeing 2023 Great Place to Work 2023 Our Founder Tom is celebrated in the Agency Hackers Growth Index Top Clients include: Wilkinson Sword, Arsenal, Watford FC, JVC, Kenwood, Zoggs, KellyLoves and Zalando 'An agency is only as good as its people. We recruit and retain the best!' Fun, supportive and hard-working team. Don't believe us? Check out our Glassdoor 5 stars! "Fosters your growth and amazing company culture" "An excellent team & high standards of work" "Great company to work for, lots of freedom" "Friendly agency with a supportive culture" About us: With over 10 years' experience under our belt, we are an independent digital marketing agency with a passion for SEO, PPC, digital PR and content. Website migrations, local/international SEO, PPC strategy and digital PR campaigns are only the beginning! We seek to challenge the status quo on a daily basis and drive innovation across to achieve the greatest business outcomes for our clients. The Digital PR Strategist Role: As a Digital PR Strategist, you'll be at the heart of delivering standout campaigns and quick-turnaround reactive activity, working alongside a dynamic and supportive team. You'll collaborate closely with our Account Directors to shape and execute creative, results-driven strategies that boost brand visibility and earn high quality media coverage. Your creativity and media instinct will help craft compelling stories that cut through - especially with reactive ideas that land successful coverage in a wide variety of targeted press. About You: • A minimum of 2 year's experience in an agency environment. • Proven experience in delivering digital PR campaigns and reactive activity, using client assets and topical stories/angles to secure media coverage. • A genuine passion for digital PR, with the ambition to develop your career in this fast-evolving field. • Motivated by KPIs and performance targets, with a strong drive to meet and exceed them. • Account management experience - confident in aligning your work with client business goals and staying on top of relevant industry trends. • Proactive in suggesting and exploring new strategies and tactics to evolve with the digital PR landscape. • Naturally curious and tapped into the news cycle, pop culture, and the structure of the UK media. • Confident reporting on performance, including monthly updates, emails, and client meetings and reviews. Why us? We offer a supportive and inspiring working environment, with some great perks including: • Agency-wide bonus scheme • 28 days' holiday plus bank holidays • Private health insurance • Dedicated training budget and a strong focus on continuous development • Sensible work/life balance • Free breakfast, fruit, team lunches, and a wellness programme • Opportunities to attend industry events and meetups • A friendly, fun, and sociable team We are unable to provide Visa sponsorship, so you will need to be currently living in the UK with the right to work in the UK to apply. We value diversity, equity and inclusion. We celebrate unique contributions, provide equal opportunities and strive to build an inclusive culture. Join us in creating a diverse and thriving workplace. Interested? Apply here for a fast-track path to the Hiring Manager. Your Experience / Background / Previous Roles May Include: Digital PR Executive, PR Executive, Public Relations Executive, Content Marketing Executive, SEO Executive, Communications Executive, Marketing Executive, Social Media Executive, Digital PR Consultant, PR & Outreach Strategist, Digital Communications Specialist, Digital Campaign Strategist, Brand Visibility Specialist, Media Strategy Executive, PR Content Strategist. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Junior Web Developer Location: Godalming, Surrey, GU8 6BQ hybrid Salary: £24,000 to £28,500 DOE, plus bonus and benefits Contract: Full time, permanent Hours: Monday to Thursday 9.30 am to 5.30 pm, Friday 9.30 am to 5.00 pm Some flexibility in hours possible Benefits • 25 days paid holiday a year plus Bank Holidays and extra time off over Christmas, and a day off on your birthday, • Ongoing in-house team, and individual training, • Budgets for attending industry events & training, • Regular staff social events and evenings, with the company covering all the costs, • Internal half-day nomination scheme, • Your salary will be regularly reviewed and your successful contribution to growing the business will be suitably rewarded via our annual profit-related bonus scheme, • Commission scheme for referring new business • BUPA healthcare plan, • Workplace pension scheme, • Laptop & homeworking equipment • Free parking. The Role WRD is a full-service Digital Marketing Agency established in 2001, specialising in Web Development, SEO, and PPC. We are a Google Partner Agency and Microsoft Elite Partner, with a loyal and growing client base of household names, SMBs and Enterprise sized clients. Due to expansion, we are looking for a bright and enthusiastic individual to join our friendly team as a Junior Web Developer. This role would suit someone with a keen interest in coding and all technical aspects of websites. The successful candidate will be keen to learn more and develop their skills in a hands-on way, with full support from our existing developers. You will need to live within commuting distance of our offices near Godalming, you will also need a full driving license and your own car as we are in a rural location. Key Responsibilities • Developing bespoke WordPress themes based on client s designs, with a preference for using Advanced Custom Fields for either a template or block-based approach. • Implementing new functionality for WordPress using custom plugin development. • Applying & updating plugins and WordPress versions. • Liaising not only with other members of the WRD team but also directly with clients, mostly on video calls, to fully understand and implement their requirements. • Setting up tracking using Google Analytics and Google Tag Manager, and sometimes setting these up to work with clients CMS or sales processing software. • Creating dashboards and exporting data using tools such as Looker Studio for use in our client reports. Experience & Skills The successful candidate will have some level of experience and knowledge of: • WordPress • Using Advanced Custom Fields for block & theme development (though this is not required and training will be provided). • JavaScript, PHP, HTML, CSS • Familiarity with MS Office and Google Docs (particularly Excel and Google Sheets) is needed and preference will be given to those who have: • A good standard of English and maths • An Analytical mindset with the ability to grasp sometimes complex problems and identify suitable solutions • Good organization and time management skills • Good written and spoken communication skills to communicate effectively with clients and other members of our digital marketing team. • Passion for digital and a desire to continually develop their knowledge, as digital marketing is a continually changing environment • Must have own transport and be within easy commuting distance (no more than 40 minutes drive) Why work for us We are an expanding business with a very friendly and close team based in a beautiful, dog-friendly, converted barn on a country estate near Godalming, Surrey. You will need to live within commuting distance of our offices near Godalming (ideally less than 40 minutes' drive away), you will also need a full driving license and your own car as we are in a rural location. This is a full-time role; however, we are able to offer some flexibility when it comes to specific working hours if required. Following your training period/successful probation, the role would be hybrid, with homeworking available three days a week as required (office days are Tuesdays and Thursdays). If you feel like you have the skills and experience to be successful in this role than apply today! Strictly no agencies
03/10/2025
Full time
Junior Web Developer Location: Godalming, Surrey, GU8 6BQ hybrid Salary: £24,000 to £28,500 DOE, plus bonus and benefits Contract: Full time, permanent Hours: Monday to Thursday 9.30 am to 5.30 pm, Friday 9.30 am to 5.00 pm Some flexibility in hours possible Benefits • 25 days paid holiday a year plus Bank Holidays and extra time off over Christmas, and a day off on your birthday, • Ongoing in-house team, and individual training, • Budgets for attending industry events & training, • Regular staff social events and evenings, with the company covering all the costs, • Internal half-day nomination scheme, • Your salary will be regularly reviewed and your successful contribution to growing the business will be suitably rewarded via our annual profit-related bonus scheme, • Commission scheme for referring new business • BUPA healthcare plan, • Workplace pension scheme, • Laptop & homeworking equipment • Free parking. The Role WRD is a full-service Digital Marketing Agency established in 2001, specialising in Web Development, SEO, and PPC. We are a Google Partner Agency and Microsoft Elite Partner, with a loyal and growing client base of household names, SMBs and Enterprise sized clients. Due to expansion, we are looking for a bright and enthusiastic individual to join our friendly team as a Junior Web Developer. This role would suit someone with a keen interest in coding and all technical aspects of websites. The successful candidate will be keen to learn more and develop their skills in a hands-on way, with full support from our existing developers. You will need to live within commuting distance of our offices near Godalming, you will also need a full driving license and your own car as we are in a rural location. Key Responsibilities • Developing bespoke WordPress themes based on client s designs, with a preference for using Advanced Custom Fields for either a template or block-based approach. • Implementing new functionality for WordPress using custom plugin development. • Applying & updating plugins and WordPress versions. • Liaising not only with other members of the WRD team but also directly with clients, mostly on video calls, to fully understand and implement their requirements. • Setting up tracking using Google Analytics and Google Tag Manager, and sometimes setting these up to work with clients CMS or sales processing software. • Creating dashboards and exporting data using tools such as Looker Studio for use in our client reports. Experience & Skills The successful candidate will have some level of experience and knowledge of: • WordPress • Using Advanced Custom Fields for block & theme development (though this is not required and training will be provided). • JavaScript, PHP, HTML, CSS • Familiarity with MS Office and Google Docs (particularly Excel and Google Sheets) is needed and preference will be given to those who have: • A good standard of English and maths • An Analytical mindset with the ability to grasp sometimes complex problems and identify suitable solutions • Good organization and time management skills • Good written and spoken communication skills to communicate effectively with clients and other members of our digital marketing team. • Passion for digital and a desire to continually develop their knowledge, as digital marketing is a continually changing environment • Must have own transport and be within easy commuting distance (no more than 40 minutes drive) Why work for us We are an expanding business with a very friendly and close team based in a beautiful, dog-friendly, converted barn on a country estate near Godalming, Surrey. You will need to live within commuting distance of our offices near Godalming (ideally less than 40 minutes' drive away), you will also need a full driving license and your own car as we are in a rural location. This is a full-time role; however, we are able to offer some flexibility when it comes to specific working hours if required. Following your training period/successful probation, the role would be hybrid, with homeworking available three days a week as required (office days are Tuesdays and Thursdays). If you feel like you have the skills and experience to be successful in this role than apply today! Strictly no agencies
E-commerce Manager Cullompton (Hybrid) £45,000 per year (DOE) Full-time, Permanent Gap Personnel are recruiting on behalf of our client, a well-established manufacturing business in Cullompton, for a talented E-commerce Manager. This is a fantastic opportunity for an experienced professional to take ownership of the company s online presence and drive digital growth. The Role As the E-commerce Manager, you will oversee the day-to-day management of the company s Shopify store, create engaging content, and use data insights to deliver results. Working with both internal teams and external agencies, you ll ensure the website provides a seamless customer experience while maximising sales. Key Responsibilities Manage and optimise the company s Shopify platform Write persuasive and engaging copy for products, campaigns, and content Oversee agency relationships across marketing, design, and development Analyse online performance data to improve sales and customer journey Deliver creative online campaigns in collaboration with the wider team Ensure the website is user-friendly, SEO-optimised, and technically sound S kills & Experience Required Proven e-commerce management experience (ideally in manufacturing or product-based business) Strong knowledge of Shopify Excellent copywriting skills and eye for detail Experience in agency management A creative approach to campaigns and digital projects Good technical skills (Google Analytics, SEO, and basic HTML/CSS desirable) Benefits Competitive salary £45,000 DOE Hybrid working (office-based in Cullompton with home flexibility) Supportive and forward-thinking company culture Opportunity to shape and grow the e-commerce function
03/10/2025
Full time
E-commerce Manager Cullompton (Hybrid) £45,000 per year (DOE) Full-time, Permanent Gap Personnel are recruiting on behalf of our client, a well-established manufacturing business in Cullompton, for a talented E-commerce Manager. This is a fantastic opportunity for an experienced professional to take ownership of the company s online presence and drive digital growth. The Role As the E-commerce Manager, you will oversee the day-to-day management of the company s Shopify store, create engaging content, and use data insights to deliver results. Working with both internal teams and external agencies, you ll ensure the website provides a seamless customer experience while maximising sales. Key Responsibilities Manage and optimise the company s Shopify platform Write persuasive and engaging copy for products, campaigns, and content Oversee agency relationships across marketing, design, and development Analyse online performance data to improve sales and customer journey Deliver creative online campaigns in collaboration with the wider team Ensure the website is user-friendly, SEO-optimised, and technically sound S kills & Experience Required Proven e-commerce management experience (ideally in manufacturing or product-based business) Strong knowledge of Shopify Excellent copywriting skills and eye for detail Experience in agency management A creative approach to campaigns and digital projects Good technical skills (Google Analytics, SEO, and basic HTML/CSS desirable) Benefits Competitive salary £45,000 DOE Hybrid working (office-based in Cullompton with home flexibility) Supportive and forward-thinking company culture Opportunity to shape and grow the e-commerce function
Product Manager - Woking - Perm Salary Range: £55,000 - £60,000 + £10k Bonus Working Model: 3 days per week on site Do you want to help shape innovative digital products that make a real difference in people's lives? We are looking for a Product Manager to join a growing team and play a key role in driving the future of our market-leading Digital Experience Platform. The Role As a Product Manager, you'll work closely with our Chief Products & Compliance Officer, Product Board, and cross-functional teams to deliver innovative, robust, and intuitive software products. You'll be involved throughout the full product life cycle - from research and roadmap definition to development, launch, and adoption. Your responsibilities will include: Shaping product strategy through research into customer needs, competitors, market trends and emerging tech (with a strong focus on AI). Leading the development of specifications and managing delivery against time, scope and budget. Supporting Sales and Marketing with positioning, collateral, and customer engagement. Driving adoption and ensuring products are sold effectively with clear value propositions and USPs. Maintaining product performance data to inform strategy and growth About You We're looking for someone who is: Experienced in product management, ideally within software or digital platforms. Entrepreneurial, curious, and highly organised with a "hands-on" approach. Comfortable working across teams and engaging with customers and stakeholders. A problem-solver with a balance of commercial and technical thinking. Motivated by growth, both personal and company-wide. Benefits Competitive salary plus bonus potential. A culture where your ideas matter - real input into product direction. True career progression in a growing company. Rewards and recognition through our Sage Benefits platform. Opportunities to give back via our charitable initiatives. Potential for equity participation (share options) after qualifying period. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
02/10/2025
Full time
Product Manager - Woking - Perm Salary Range: £55,000 - £60,000 + £10k Bonus Working Model: 3 days per week on site Do you want to help shape innovative digital products that make a real difference in people's lives? We are looking for a Product Manager to join a growing team and play a key role in driving the future of our market-leading Digital Experience Platform. The Role As a Product Manager, you'll work closely with our Chief Products & Compliance Officer, Product Board, and cross-functional teams to deliver innovative, robust, and intuitive software products. You'll be involved throughout the full product life cycle - from research and roadmap definition to development, launch, and adoption. Your responsibilities will include: Shaping product strategy through research into customer needs, competitors, market trends and emerging tech (with a strong focus on AI). Leading the development of specifications and managing delivery against time, scope and budget. Supporting Sales and Marketing with positioning, collateral, and customer engagement. Driving adoption and ensuring products are sold effectively with clear value propositions and USPs. Maintaining product performance data to inform strategy and growth About You We're looking for someone who is: Experienced in product management, ideally within software or digital platforms. Entrepreneurial, curious, and highly organised with a "hands-on" approach. Comfortable working across teams and engaging with customers and stakeholders. A problem-solver with a balance of commercial and technical thinking. Motivated by growth, both personal and company-wide. Benefits Competitive salary plus bonus potential. A culture where your ideas matter - real input into product direction. True career progression in a growing company. Rewards and recognition through our Sage Benefits platform. Opportunities to give back via our charitable initiatives. Potential for equity participation (share options) after qualifying period. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Secure Tech Business Development Manager Remote Perm Full Time Salary c.£70 75,000 + OTE (Y1 c.£80 85,000), (Y2 c.£100 110,000) 25 days annual leave (inclusive of up to 3 days December shut-down) Buy or sell up to 5 days annual leave Two pension schemes to choose from Private Medical & Dental Insurance + discounts for additional family members Life Assurance scheme up to 4 x salary Multiple Save schemes Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career Development support Annual Wellness Allowance Our Digital Services Group (DSG) is a diverse business within a business at MASS. They provide a full spectrum of digital capabilities and technological requirements for customers in the most secure settings. They have a favourable influence on National Security initiatives for the United Kingdom and its strategic partners throughout the world. Testament to their current success as a division and their future growth plans, they are developing their methods of working and infrastructure to enable that growth. To support these plans, they are looking to bring in a technically credible, relationship-centric Business Development Manager. This is primarily a remote role with regular UK, and occasional overseas travel, depending on customer location. Our UK bases are in Cambridgeshire and Lincolnshire, where there will also be regular in-person meetings. How you ll support us You ll take full ownership of high-value MOD and Government agency business-winning activity, building strong relationships and developing them for long-term, mutual benefit. This includes identifying, qualifying, and securing opportunities in secure IT environments, with the aim of closing 6 7 figure, multi-year deals. Working alongside a dedicated Pre-Sales Engineer, you ll combine commercial expertise with technical understanding to design solutions that directly contribute to protecting national security. You ll lead capture and account plans, ensuring progress is tracked and reported, while actively representing MASS at industry events, exhibitions, and conferences. By collaborating closely with our Technical, Delivery, and Marketing teams, you ll help drive growth across our ICT management services, cyber, and bespoke data service offerings, ensuring every opportunity is maximised from first contact through to successful delivery. The invaluable experience you ll bring, to help us achieve more We re expecting that you ve been in a customer-facing position, previously, so have had experience of translating complex requirements into solutions, and conveying complex solutions to audiences of varying technical abilities: Essential: Experience selling into secure environments, particularly IT Service Management Exposure to Defence and Government customers, with knowledge of procurement cycles and frameworks Proven track record of closing six and seven figure, multi-year deals Security clearance (or eligibility to obtain SC/DV) Commercial sales background as an Account Executive or Business Development Manager Strong technical acumen, with the ability to work closely with technical specialists Desirable: Experience working with or selling into organisations such as Darktrace, Google, IBM, SiXworks, Oracle, or Defence Digital Knowledge of Government security classifications and secure-by-design principles Experience in cybersecurity, managed services, or complex technology sales Our non-negotiables: Due to the highly secure nature of the projects that you will be involved with, you must be: A UK National and eligible to work in the UK Eligible to obtain and maintain a UK Government Developed Vetting (DV) security clearance Who is MASS? MASS is an independent, global technology company, trusted by highly-secure organisations to provide advanced, digital services that manage data and keep information safe. With our heritage in defence, we offer robust solutions to sectors where security expertise is essential. We work in partnership with customers, using skilled, technical experts. We think innovatively to provide tailored, agile and resilient solutions that secure advantage, so you re ready for digital transformation. MASS is an equal opportunities employer; we know that our people are smart, skilled and motivated and in return we provide a friendly workplace where everyone is valued and has the chance to make an impact. Apply today to see how working for MASS could work for you!
01/09/2025
Full time
Secure Tech Business Development Manager Remote Perm Full Time Salary c.£70 75,000 + OTE (Y1 c.£80 85,000), (Y2 c.£100 110,000) 25 days annual leave (inclusive of up to 3 days December shut-down) Buy or sell up to 5 days annual leave Two pension schemes to choose from Private Medical & Dental Insurance + discounts for additional family members Life Assurance scheme up to 4 x salary Multiple Save schemes Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career Development support Annual Wellness Allowance Our Digital Services Group (DSG) is a diverse business within a business at MASS. They provide a full spectrum of digital capabilities and technological requirements for customers in the most secure settings. They have a favourable influence on National Security initiatives for the United Kingdom and its strategic partners throughout the world. Testament to their current success as a division and their future growth plans, they are developing their methods of working and infrastructure to enable that growth. To support these plans, they are looking to bring in a technically credible, relationship-centric Business Development Manager. This is primarily a remote role with regular UK, and occasional overseas travel, depending on customer location. Our UK bases are in Cambridgeshire and Lincolnshire, where there will also be regular in-person meetings. How you ll support us You ll take full ownership of high-value MOD and Government agency business-winning activity, building strong relationships and developing them for long-term, mutual benefit. This includes identifying, qualifying, and securing opportunities in secure IT environments, with the aim of closing 6 7 figure, multi-year deals. Working alongside a dedicated Pre-Sales Engineer, you ll combine commercial expertise with technical understanding to design solutions that directly contribute to protecting national security. You ll lead capture and account plans, ensuring progress is tracked and reported, while actively representing MASS at industry events, exhibitions, and conferences. By collaborating closely with our Technical, Delivery, and Marketing teams, you ll help drive growth across our ICT management services, cyber, and bespoke data service offerings, ensuring every opportunity is maximised from first contact through to successful delivery. The invaluable experience you ll bring, to help us achieve more We re expecting that you ve been in a customer-facing position, previously, so have had experience of translating complex requirements into solutions, and conveying complex solutions to audiences of varying technical abilities: Essential: Experience selling into secure environments, particularly IT Service Management Exposure to Defence and Government customers, with knowledge of procurement cycles and frameworks Proven track record of closing six and seven figure, multi-year deals Security clearance (or eligibility to obtain SC/DV) Commercial sales background as an Account Executive or Business Development Manager Strong technical acumen, with the ability to work closely with technical specialists Desirable: Experience working with or selling into organisations such as Darktrace, Google, IBM, SiXworks, Oracle, or Defence Digital Knowledge of Government security classifications and secure-by-design principles Experience in cybersecurity, managed services, or complex technology sales Our non-negotiables: Due to the highly secure nature of the projects that you will be involved with, you must be: A UK National and eligible to work in the UK Eligible to obtain and maintain a UK Government Developed Vetting (DV) security clearance Who is MASS? MASS is an independent, global technology company, trusted by highly-secure organisations to provide advanced, digital services that manage data and keep information safe. With our heritage in defence, we offer robust solutions to sectors where security expertise is essential. We work in partnership with customers, using skilled, technical experts. We think innovatively to provide tailored, agile and resilient solutions that secure advantage, so you re ready for digital transformation. MASS is an equal opportunities employer; we know that our people are smart, skilled and motivated and in return we provide a friendly workplace where everyone is valued and has the chance to make an impact. Apply today to see how working for MASS could work for you!
Secure Tech Business Development Manager Remote Perm Full Time Salary c.£70 75,000 + OTE (Y1 c.£80 85,000), (Y2 c.£100 110,000) 25 days annual leave (inclusive of up to 3 days December shut-down) Buy or sell up to 5 days annual leave Two pension schemes to choose from Private Medical & Dental Insurance + discounts for additional family members Life Assurance scheme up to 4 x salary Multiple Save schemes Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career Development support Annual Wellness Allowance Our Digital Services Group (DSG) is a diverse business within a business at MASS. They provide a full spectrum of digital capabilities and technological requirements for customers in the most secure settings. They have a favourable influence on National Security initiatives for the United Kingdom and its strategic partners throughout the world. Testament to their current success as a division and their future growth plans, they are developing their methods of working and infrastructure to enable that growth. To support these plans, they are looking to bring in a technically credible, relationship-centric Business Development Manager. This is primarily a remote role with regular UK, and occasional overseas travel, depending on customer location. Our UK bases are in Cambridgeshire and Lincolnshire, where there will also be regular in-person meetings. How you ll support us You ll take full ownership of high-value MOD and Government agency business-winning activity, building strong relationships and developing them for long-term, mutual benefit. This includes identifying, qualifying, and securing opportunities in secure IT environments, with the aim of closing 6 7 figure, multi-year deals. Working alongside a dedicated Pre-Sales Engineer, you ll combine commercial expertise with technical understanding to design solutions that directly contribute to protecting national security. You ll lead capture and account plans, ensuring progress is tracked and reported, while actively representing MASS at industry events, exhibitions, and conferences. By collaborating closely with our Technical, Delivery, and Marketing teams, you ll help drive growth across our ICT management services, cyber, and bespoke data service offerings, ensuring every opportunity is maximised from first contact through to successful delivery. The invaluable experience you ll bring, to help us achieve more We re expecting that you ve been in a customer-facing position, previously, so have had experience of translating complex requirements into solutions, and conveying complex solutions to audiences of varying technical abilities: Essential: Experience selling into secure environments, particularly IT Service Management Exposure to Defence and Government customers, with knowledge of procurement cycles and frameworks Proven track record of closing six and seven figure, multi-year deals Security clearance (or eligibility to obtain SC/DV) Commercial sales background as an Account Executive or Business Development Manager Strong technical acumen, with the ability to work closely with technical specialists Desirable: Experience working with or selling into organisations such as Darktrace, Google, IBM, SiXworks, Oracle, or Defence Digital Knowledge of Government security classifications and secure-by-design principles Experience in cybersecurity, managed services, or complex technology sales Our non-negotiables: Due to the highly secure nature of the projects that you will be involved with, you must be: A UK National and eligible to work in the UK Eligible to obtain and maintain a UK Government Developed Vetting (DV) security clearance Who is MASS? MASS is an independent, global technology company, trusted by highly-secure organisations to provide advanced, digital services that manage data and keep information safe. With our heritage in defence, we offer robust solutions to sectors where security expertise is essential. We work in partnership with customers, using skilled, technical experts. We think innovatively to provide tailored, agile and resilient solutions that secure advantage, so you re ready for digital transformation. MASS is an equal opportunities employer; we know that our people are smart, skilled and motivated and in return we provide a friendly workplace where everyone is valued and has the chance to make an impact. Apply today to see how working for MASS could work for you!
01/09/2025
Full time
Secure Tech Business Development Manager Remote Perm Full Time Salary c.£70 75,000 + OTE (Y1 c.£80 85,000), (Y2 c.£100 110,000) 25 days annual leave (inclusive of up to 3 days December shut-down) Buy or sell up to 5 days annual leave Two pension schemes to choose from Private Medical & Dental Insurance + discounts for additional family members Life Assurance scheme up to 4 x salary Multiple Save schemes Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career Development support Annual Wellness Allowance Our Digital Services Group (DSG) is a diverse business within a business at MASS. They provide a full spectrum of digital capabilities and technological requirements for customers in the most secure settings. They have a favourable influence on National Security initiatives for the United Kingdom and its strategic partners throughout the world. Testament to their current success as a division and their future growth plans, they are developing their methods of working and infrastructure to enable that growth. To support these plans, they are looking to bring in a technically credible, relationship-centric Business Development Manager. This is primarily a remote role with regular UK, and occasional overseas travel, depending on customer location. Our UK bases are in Cambridgeshire and Lincolnshire, where there will also be regular in-person meetings. How you ll support us You ll take full ownership of high-value MOD and Government agency business-winning activity, building strong relationships and developing them for long-term, mutual benefit. This includes identifying, qualifying, and securing opportunities in secure IT environments, with the aim of closing 6 7 figure, multi-year deals. Working alongside a dedicated Pre-Sales Engineer, you ll combine commercial expertise with technical understanding to design solutions that directly contribute to protecting national security. You ll lead capture and account plans, ensuring progress is tracked and reported, while actively representing MASS at industry events, exhibitions, and conferences. By collaborating closely with our Technical, Delivery, and Marketing teams, you ll help drive growth across our ICT management services, cyber, and bespoke data service offerings, ensuring every opportunity is maximised from first contact through to successful delivery. The invaluable experience you ll bring, to help us achieve more We re expecting that you ve been in a customer-facing position, previously, so have had experience of translating complex requirements into solutions, and conveying complex solutions to audiences of varying technical abilities: Essential: Experience selling into secure environments, particularly IT Service Management Exposure to Defence and Government customers, with knowledge of procurement cycles and frameworks Proven track record of closing six and seven figure, multi-year deals Security clearance (or eligibility to obtain SC/DV) Commercial sales background as an Account Executive or Business Development Manager Strong technical acumen, with the ability to work closely with technical specialists Desirable: Experience working with or selling into organisations such as Darktrace, Google, IBM, SiXworks, Oracle, or Defence Digital Knowledge of Government security classifications and secure-by-design principles Experience in cybersecurity, managed services, or complex technology sales Our non-negotiables: Due to the highly secure nature of the projects that you will be involved with, you must be: A UK National and eligible to work in the UK Eligible to obtain and maintain a UK Government Developed Vetting (DV) security clearance Who is MASS? MASS is an independent, global technology company, trusted by highly-secure organisations to provide advanced, digital services that manage data and keep information safe. With our heritage in defence, we offer robust solutions to sectors where security expertise is essential. We work in partnership with customers, using skilled, technical experts. We think innovatively to provide tailored, agile and resilient solutions that secure advantage, so you re ready for digital transformation. MASS is an equal opportunities employer; we know that our people are smart, skilled and motivated and in return we provide a friendly workplace where everyone is valued and has the chance to make an impact. Apply today to see how working for MASS could work for you!
Business Development Manager (Secure Tech) Remote Perm Full Time Salary c.£70 75,000 + OTE (Y1 c.£80 85,000), (Y2 c.£100 110,000) 25 days annual leave (inclusive of up to 3 days December shut-down) Buy or sell up to 5 days annual leave Two pension schemes to choose from Private Medical & Dental Insurance + discounts for additional family members Life Assurance scheme up to 4 x salary Multiple Save schemes Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career Development support Annual Wellness Allowance Our Digital Services Group (DSG) is a diverse business within a business at MASS. They provide a full spectrum of digital capabilities and technological requirements for customers in the most secure settings. They have a favourable influence on National Security initiatives for the United Kingdom and its strategic partners throughout the world. Testament to their current success as a division and their future growth plans, they are developing their methods of working and infrastructure to enable that growth. To support these plans, they are looking to bring in a technically credible, relationship-centric Business Development Manager. This is primarily a remote role with regular UK, and occasional overseas travel, depending on customer location. Our UK bases are in Cambridgeshire and Lincolnshire, where there will also be regular in-person meetings. How you ll support us You ll take full ownership of high-value MOD and Government agency business-winning activity, building strong relationships and developing them for long-term, mutual benefit. This includes identifying, qualifying, and securing opportunities in secure IT environments, with the aim of closing 6 7 figure, multi-year deals. Working alongside a dedicated Pre-Sales Engineer, you ll combine commercial expertise with technical understanding to design solutions that directly contribute to protecting national security. You ll lead capture and account plans, ensuring progress is tracked and reported, while actively representing MASS at industry events, exhibitions, and conferences. By collaborating closely with our Technical, Delivery, and Marketing teams, you ll help drive growth across our ICT management services, cyber, and bespoke data service offerings, ensuring every opportunity is maximised from first contact through to successful delivery. The invaluable experience you ll bring, to help us achieve more We re expecting that you ve been in a customer-facing position, previously, so have had experience of translating complex requirements into solutions, and conveying complex solutions to audiences of varying technical abilities: Essential: Experience selling into secure environments, particularly IT Service Management Exposure to Defence and Government customers, with knowledge of procurement cycles and frameworks Proven track record of closing six and seven figure, multi-year deals Security clearance (or eligibility to obtain SC/DV) Commercial sales background as an Account Executive or Business Development Manager Strong technical acumen, with the ability to work closely with technical specialists Desirable: Experience working with or selling into organisations such as Darktrace, Google, IBM, SiXworks, Oracle, or Defence Digital Knowledge of Government security classifications and secure-by-design principles Experience in cybersecurity, managed services, or complex technology sales Our non-negotiables: Due to the highly secure nature of the projects that you will be involved with, you must be: A UK National and eligible to work in the UK Eligible to obtain and maintain a UK Government Developed Vetting (DV) security clearance Who is MASS? MASS is an independent, global technology company, trusted by highly-secure organisations to provide advanced, digital services that manage data and keep information safe. With our heritage in defence, we offer robust solutions to sectors where security expertise is essential. We work in partnership with customers, using skilled, technical experts. We think innovatively to provide tailored, agile and resilient solutions that secure advantage, so you re ready for digital transformation. MASS is an equal opportunities employer; we know that our people are smart, skilled and motivated and in return we provide a friendly workplace where everyone is valued and has the chance to make an impact. Apply today to see how working for MASS could work for you!
01/09/2025
Full time
Business Development Manager (Secure Tech) Remote Perm Full Time Salary c.£70 75,000 + OTE (Y1 c.£80 85,000), (Y2 c.£100 110,000) 25 days annual leave (inclusive of up to 3 days December shut-down) Buy or sell up to 5 days annual leave Two pension schemes to choose from Private Medical & Dental Insurance + discounts for additional family members Life Assurance scheme up to 4 x salary Multiple Save schemes Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career Development support Annual Wellness Allowance Our Digital Services Group (DSG) is a diverse business within a business at MASS. They provide a full spectrum of digital capabilities and technological requirements for customers in the most secure settings. They have a favourable influence on National Security initiatives for the United Kingdom and its strategic partners throughout the world. Testament to their current success as a division and their future growth plans, they are developing their methods of working and infrastructure to enable that growth. To support these plans, they are looking to bring in a technically credible, relationship-centric Business Development Manager. This is primarily a remote role with regular UK, and occasional overseas travel, depending on customer location. Our UK bases are in Cambridgeshire and Lincolnshire, where there will also be regular in-person meetings. How you ll support us You ll take full ownership of high-value MOD and Government agency business-winning activity, building strong relationships and developing them for long-term, mutual benefit. This includes identifying, qualifying, and securing opportunities in secure IT environments, with the aim of closing 6 7 figure, multi-year deals. Working alongside a dedicated Pre-Sales Engineer, you ll combine commercial expertise with technical understanding to design solutions that directly contribute to protecting national security. You ll lead capture and account plans, ensuring progress is tracked and reported, while actively representing MASS at industry events, exhibitions, and conferences. By collaborating closely with our Technical, Delivery, and Marketing teams, you ll help drive growth across our ICT management services, cyber, and bespoke data service offerings, ensuring every opportunity is maximised from first contact through to successful delivery. The invaluable experience you ll bring, to help us achieve more We re expecting that you ve been in a customer-facing position, previously, so have had experience of translating complex requirements into solutions, and conveying complex solutions to audiences of varying technical abilities: Essential: Experience selling into secure environments, particularly IT Service Management Exposure to Defence and Government customers, with knowledge of procurement cycles and frameworks Proven track record of closing six and seven figure, multi-year deals Security clearance (or eligibility to obtain SC/DV) Commercial sales background as an Account Executive or Business Development Manager Strong technical acumen, with the ability to work closely with technical specialists Desirable: Experience working with or selling into organisations such as Darktrace, Google, IBM, SiXworks, Oracle, or Defence Digital Knowledge of Government security classifications and secure-by-design principles Experience in cybersecurity, managed services, or complex technology sales Our non-negotiables: Due to the highly secure nature of the projects that you will be involved with, you must be: A UK National and eligible to work in the UK Eligible to obtain and maintain a UK Government Developed Vetting (DV) security clearance Who is MASS? MASS is an independent, global technology company, trusted by highly-secure organisations to provide advanced, digital services that manage data and keep information safe. With our heritage in defence, we offer robust solutions to sectors where security expertise is essential. We work in partnership with customers, using skilled, technical experts. We think innovatively to provide tailored, agile and resilient solutions that secure advantage, so you re ready for digital transformation. MASS is an equal opportunities employer; we know that our people are smart, skilled and motivated and in return we provide a friendly workplace where everyone is valued and has the chance to make an impact. Apply today to see how working for MASS could work for you!
Frontend DeveloperLocation: Leeds (3 days per week onsite, with flexibility following onboarding)Salary: Up to £45,000 (DOE) + Performance BonusAre you a creative front-end developer who loves bringing design concepts to life in the browser? Do you thrive in a fast-paced agency setting, working across multiple brands and campaigns? This role offers the opportunity to build engaging, responsive marketing websites and landing pages using modern frameworks, all while developing your skills in a supportive, employee-owned, B-Corp certified business.About the role:As a Frontend Developer, you'll translate design concepts into high-quality, responsive, and accessible web experiences. You'll be involved in everything from new website builds to ongoing retainer work, ensuring client brands are represented beautifully and effectively online.The role is focused on creative, design-led marketing websites, rather than product or web app development. You'll work closely with designers, backend developers, and project managers to deliver projects that balance creativity, functionality, and performance.Key responsibilities: Break down designs into reusable components, defining their data requirements Produce accessible, SEO-friendly HTML markup with modern CSS frameworks (e.g. Tailwind CSS) Build responsive, mobile-first layouts that adapt seamlessly across devices Develop interactive front-end features using JavaScript and reactive frameworks (e.g. Vue.js) Proactively test, debug, and troubleshoot cross-browser compatibility issues Collaborate with designers and backend developers to deliver polished, high-quality projects Contribute to accurate project estimates, supporting delivery across new builds and retainers Stay current with front-end trends and propose new ideas and technologies to the team What you'll bring:Essential: 2+ years of front-end development experience in a digital agency environment Proficiency in HTML, CSS (including Tailwind CSS), and JavaScript Solid understanding of responsive, mobile-first design principles Familiarity with modern frameworks and tools such as Vue.js and TypeScript Experience using Git for version control A good working knowledge of PHP and its role in CMS-driven websites Desirable: Experience with CMS platforms such as Craft CMS Exposure to backend technologies like PHP and Laravel Previous experience building components in collaboration with design systems About you: You're detail-oriented and passionate about delivering pixel-perfect, accessible interfaces You thrive in a design-led, creative environment where collaboration is key You enjoy juggling multiple projects and meeting deadlines in a fast-paced agency setting You're eager to expand your skillset and contribute ideas to improve the way the team works Benefits: 25 days holiday + bank holidays (increasing with service) Company performance-linked bonus scheme Comprehensive private health insurance 5% company pension scheme Access to your own financial coach Mental health support Free on-site gym Structured development & progression pathways Your birthday off If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
01/09/2025
Full time
Frontend DeveloperLocation: Leeds (3 days per week onsite, with flexibility following onboarding)Salary: Up to £45,000 (DOE) + Performance BonusAre you a creative front-end developer who loves bringing design concepts to life in the browser? Do you thrive in a fast-paced agency setting, working across multiple brands and campaigns? This role offers the opportunity to build engaging, responsive marketing websites and landing pages using modern frameworks, all while developing your skills in a supportive, employee-owned, B-Corp certified business.About the role:As a Frontend Developer, you'll translate design concepts into high-quality, responsive, and accessible web experiences. You'll be involved in everything from new website builds to ongoing retainer work, ensuring client brands are represented beautifully and effectively online.The role is focused on creative, design-led marketing websites, rather than product or web app development. You'll work closely with designers, backend developers, and project managers to deliver projects that balance creativity, functionality, and performance.Key responsibilities: Break down designs into reusable components, defining their data requirements Produce accessible, SEO-friendly HTML markup with modern CSS frameworks (e.g. Tailwind CSS) Build responsive, mobile-first layouts that adapt seamlessly across devices Develop interactive front-end features using JavaScript and reactive frameworks (e.g. Vue.js) Proactively test, debug, and troubleshoot cross-browser compatibility issues Collaborate with designers and backend developers to deliver polished, high-quality projects Contribute to accurate project estimates, supporting delivery across new builds and retainers Stay current with front-end trends and propose new ideas and technologies to the team What you'll bring:Essential: 2+ years of front-end development experience in a digital agency environment Proficiency in HTML, CSS (including Tailwind CSS), and JavaScript Solid understanding of responsive, mobile-first design principles Familiarity with modern frameworks and tools such as Vue.js and TypeScript Experience using Git for version control A good working knowledge of PHP and its role in CMS-driven websites Desirable: Experience with CMS platforms such as Craft CMS Exposure to backend technologies like PHP and Laravel Previous experience building components in collaboration with design systems About you: You're detail-oriented and passionate about delivering pixel-perfect, accessible interfaces You thrive in a design-led, creative environment where collaboration is key You enjoy juggling multiple projects and meeting deadlines in a fast-paced agency setting You're eager to expand your skillset and contribute ideas to improve the way the team works Benefits: 25 days holiday + bank holidays (increasing with service) Company performance-linked bonus scheme Comprehensive private health insurance 5% company pension scheme Access to your own financial coach Mental health support Free on-site gym Structured development & progression pathways Your birthday off If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
Job Title: Digital Operations Manager/ IT Manager/IT Operations Support Manager
Location: London
Department: Digital Operations
Salary: £60-70k + Benefits
Company Overview:
We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects.
As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest standards.
Key Responsibilities:
Team Leadership and Management:
Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist.
Allocate resources efficiently to ensure timely and successful project delivery.
Conduct regular performance reviews and provide ongoing feedback to foster growth and development within the team.Operational Oversight:
Oversee the daily operations of digital systems, applications, and infrastructure.
Ensure high availability and performance of all IT services and applications.
Implement and maintain monitoring systems to proactively identify and resolve issues.Application Support:
Manage application support activities to ensure the prompt resolution of incidents and service requests.
Collaborate with the Application Support Manager to develop and implement effective support processes and documentation.
Ensure all applications are updated, patched, and maintained in line with best practices.Technical Project Management:
Oversee the planning, execution, and delivery of technical projects.
Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget.
Facilitate communication and collaboration between project teams and stakeholders.Cyber Security and Compliance:
Ensure the implementation and adherence to cyber security policies and procedures.
Collaborate with the Cyber Security and Compliance resources to conduct regular security assessments and audits.
Manage compliance with relevant regulations and standards, such as GDPR and Cyber Essentials Plus.Quality Assurance:
Oversee the end-to-end quality assurance process for all digital products and services.
Work with the End-to-End QA Specialist to develop comprehensive test plans and ensure thorough testing.
Ensure quality assurance processes are followed to maintain high standards.Strategic Planning and Improvement:
Develop and implement strategies to enhance digital operations and IT service delivery.
Identify opportunities for process optimisation and efficiency gains.Stakeholder Communication:
Act as the primary point of contact for all digital operations-related matters.
Provide regular updates to senior management on the status of projects, operational performance, and security compliance.
Facilitate effective communication between IT teams and business units.Problem Solving and Incident Management:
Manage and resolve high-priority incidents and critical issues.
Conduct root cause analysis and implement corrective actions to prevent recurrence.
Develop and maintain incident response plans and procedures.Requirements:
Proven experience as a Digital Operations Manager, IT Manager, Support Manager, or similar role.
Strong leadership and team management skills with the ability to mentor and inspire a diverse team.
Excellent understanding of IT infrastructure, application support, and digital operations.
Demonstrated experience in managing technical projects and ensuring successful delivery.
In-depth knowledge of cyber security principles and compliance requirements.
Strong understanding of quality assurance processes and methodologies.
Exceptional problem-solving and analytical abilities.
Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
Familiarity with IT service management (ITSM) frameworks such as ITIL.
Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous.What We Offer:
Competitive salary and benefits package.
A dynamic, collaborative work environment with opportunities for professional development and growth.
A chance to lead and shape the future of digital operations People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas
01/06/2025
Job Title: Digital Operations Manager/ IT Manager/IT Operations Support Manager
Location: London
Department: Digital Operations
Salary: £60-70k + Benefits
Company Overview:
We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects.
As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest standards.
Key Responsibilities:
Team Leadership and Management:
Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist.
Allocate resources efficiently to ensure timely and successful project delivery.
Conduct regular performance reviews and provide ongoing feedback to foster growth and development within the team.Operational Oversight:
Oversee the daily operations of digital systems, applications, and infrastructure.
Ensure high availability and performance of all IT services and applications.
Implement and maintain monitoring systems to proactively identify and resolve issues.Application Support:
Manage application support activities to ensure the prompt resolution of incidents and service requests.
Collaborate with the Application Support Manager to develop and implement effective support processes and documentation.
Ensure all applications are updated, patched, and maintained in line with best practices.Technical Project Management:
Oversee the planning, execution, and delivery of technical projects.
Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget.
Facilitate communication and collaboration between project teams and stakeholders.Cyber Security and Compliance:
Ensure the implementation and adherence to cyber security policies and procedures.
Collaborate with the Cyber Security and Compliance resources to conduct regular security assessments and audits.
Manage compliance with relevant regulations and standards, such as GDPR and Cyber Essentials Plus.Quality Assurance:
Oversee the end-to-end quality assurance process for all digital products and services.
Work with the End-to-End QA Specialist to develop comprehensive test plans and ensure thorough testing.
Ensure quality assurance processes are followed to maintain high standards.Strategic Planning and Improvement:
Develop and implement strategies to enhance digital operations and IT service delivery.
Identify opportunities for process optimisation and efficiency gains.Stakeholder Communication:
Act as the primary point of contact for all digital operations-related matters.
Provide regular updates to senior management on the status of projects, operational performance, and security compliance.
Facilitate effective communication between IT teams and business units.Problem Solving and Incident Management:
Manage and resolve high-priority incidents and critical issues.
Conduct root cause analysis and implement corrective actions to prevent recurrence.
Develop and maintain incident response plans and procedures.Requirements:
Proven experience as a Digital Operations Manager, IT Manager, Support Manager, or similar role.
Strong leadership and team management skills with the ability to mentor and inspire a diverse team.
Excellent understanding of IT infrastructure, application support, and digital operations.
Demonstrated experience in managing technical projects and ensuring successful delivery.
In-depth knowledge of cyber security principles and compliance requirements.
Strong understanding of quality assurance processes and methodologies.
Exceptional problem-solving and analytical abilities.
Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
Familiarity with IT service management (ITSM) frameworks such as ITIL.
Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous.What We Offer:
Competitive salary and benefits package.
A dynamic, collaborative work environment with opportunities for professional development and growth.
A chance to lead and shape the future of digital operations People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas
Job Description Is this your next job Read the full description below to find out, and do not hesitate to make an application. We are looking for an eCommerce expert with a consumer marketing mind to join our dynamic Sure Petcare global marketing team. Most of Sure Petcare products are sold via eCommerce and our Direct-to-Consumer website. So your prior experience in successfully driving online sales will be valuable to us. Part of our Animal Health Intelligence, Sure Petcare is founded on a belief that applied technology can enhance the lives of pets and their owners, empowering owners to care for their pets in entirely new ways. Our ecosystem of connected pet products tracks millions of behavioural events daily and our easy-to-use apps interpret and report these data points as actionable insights, helping pet owners to identify and respond to the changing needs of their pet. Working within the Sure Petcare global marketing team and reporting to the Digital Marketing Lead, the Ecommerce Manager develops global ecommerce strategy and accelerates sales growth via Sure Petcare's global ecommerce partners and Direct to Consumer website. Key Responsibilities: Develop Sure Petcare global ecommerce marketing strategy to drive online sales growth and market share. Drive ecommerce budget planning and management. Define and deploy the ecommerce playbook, creating tools that build the ecommerce capabilities in all country marketing teams. Optimise all online shop front to improve conversion As a subject matter expert, give guidance and significantly influence country marketing teams on the development, implementation, measurement and refinement of local ecommerce activities for global online retailers such as Amazon. Keep on top of the latest trends and developments in ecommerce. Ensure best practice knowledge transfer series to coach local marketing teams in ecommerce strategies and tactics. Develop promotions to support global product marketing campaigns. Work with product marketing managers to develop new product launch campaigns on ecommerce. Responsibility for improving conversion and Direct to Consumer sales on the Sure Petcare website by optimising user experience supported by website development team. Monitor and analyse all changes in website traffic, customer behaviour and changes in sales. Work with Digital Marketing Manager on website revamp and improvement projects supported by global ecommerce team. Oversee business reporting on ecommerce and website; measure key metrics and Key Performance indicators to drive overall visibility into trends and areas of opportunity. Contribute and participate in annual negotiations with key e-commerce players. Set up across the organization, tools and analyse the various performance indicators (sales, profitability, traffic, conversion rate, etc.) to identify development opportunities. Education and Experience: BSc or BA in Marketing, ecommerce or similar field. Alternatively, a Certificate Institute in Marketing (or similar) qualification. Several years' ecommerce experience in working with global brands and managing global ecommerce channels and Direct to Consumer sales or market-leading ecommerce players, across sales and marketing. Detailed working knowledge of managing marketing campaigns and ads on Amazon is a must. Experience in online shop front optimisation Experience in managing website development project an advantage. Ability to influence and lead a multitude of internal stakeholders. Self-starter with the ability to work under deadline pressure. Experience in an international role an advantage. Experience in pet supply industry a bonus. THE COMPANY Our presence in the UK goes back a long way. For over 80 years, we've been researching, developing and supplying new medicines and vaccines that prevent and treat diseases that occur at every stage of life. Today we're one of the top five biopharmaceutical companies in the UK and employ over 2,000 people across five sites in Hertfordshire, Northumberland, Buckinghamshire, Edinburgh and London. We are officially certified by the Top Employer Institute and been awarded the exclusive Top Employer United Kingdom Certification. WHO WE ARE We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world. What we look for Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us-and start making your impact today. We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively for the common good. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: Domestic/International VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Hybrid Shift: Not Indicated Valid Driving License: No Hazardous Material(s): Number of Openings: 1 Requisition ID: R190732 Job Type: Full-time
24/09/2022
Full time
Job Description Is this your next job Read the full description below to find out, and do not hesitate to make an application. We are looking for an eCommerce expert with a consumer marketing mind to join our dynamic Sure Petcare global marketing team. Most of Sure Petcare products are sold via eCommerce and our Direct-to-Consumer website. So your prior experience in successfully driving online sales will be valuable to us. Part of our Animal Health Intelligence, Sure Petcare is founded on a belief that applied technology can enhance the lives of pets and their owners, empowering owners to care for their pets in entirely new ways. Our ecosystem of connected pet products tracks millions of behavioural events daily and our easy-to-use apps interpret and report these data points as actionable insights, helping pet owners to identify and respond to the changing needs of their pet. Working within the Sure Petcare global marketing team and reporting to the Digital Marketing Lead, the Ecommerce Manager develops global ecommerce strategy and accelerates sales growth via Sure Petcare's global ecommerce partners and Direct to Consumer website. Key Responsibilities: Develop Sure Petcare global ecommerce marketing strategy to drive online sales growth and market share. Drive ecommerce budget planning and management. Define and deploy the ecommerce playbook, creating tools that build the ecommerce capabilities in all country marketing teams. Optimise all online shop front to improve conversion As a subject matter expert, give guidance and significantly influence country marketing teams on the development, implementation, measurement and refinement of local ecommerce activities for global online retailers such as Amazon. Keep on top of the latest trends and developments in ecommerce. Ensure best practice knowledge transfer series to coach local marketing teams in ecommerce strategies and tactics. Develop promotions to support global product marketing campaigns. Work with product marketing managers to develop new product launch campaigns on ecommerce. Responsibility for improving conversion and Direct to Consumer sales on the Sure Petcare website by optimising user experience supported by website development team. Monitor and analyse all changes in website traffic, customer behaviour and changes in sales. Work with Digital Marketing Manager on website revamp and improvement projects supported by global ecommerce team. Oversee business reporting on ecommerce and website; measure key metrics and Key Performance indicators to drive overall visibility into trends and areas of opportunity. Contribute and participate in annual negotiations with key e-commerce players. Set up across the organization, tools and analyse the various performance indicators (sales, profitability, traffic, conversion rate, etc.) to identify development opportunities. Education and Experience: BSc or BA in Marketing, ecommerce or similar field. Alternatively, a Certificate Institute in Marketing (or similar) qualification. Several years' ecommerce experience in working with global brands and managing global ecommerce channels and Direct to Consumer sales or market-leading ecommerce players, across sales and marketing. Detailed working knowledge of managing marketing campaigns and ads on Amazon is a must. Experience in online shop front optimisation Experience in managing website development project an advantage. Ability to influence and lead a multitude of internal stakeholders. Self-starter with the ability to work under deadline pressure. Experience in an international role an advantage. Experience in pet supply industry a bonus. THE COMPANY Our presence in the UK goes back a long way. For over 80 years, we've been researching, developing and supplying new medicines and vaccines that prevent and treat diseases that occur at every stage of life. Today we're one of the top five biopharmaceutical companies in the UK and employ over 2,000 people across five sites in Hertfordshire, Northumberland, Buckinghamshire, Edinburgh and London. We are officially certified by the Top Employer Institute and been awarded the exclusive Top Employer United Kingdom Certification. WHO WE ARE We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world. What we look for Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us-and start making your impact today. We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively for the common good. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: Domestic/International VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Hybrid Shift: Not Indicated Valid Driving License: No Hazardous Material(s): Number of Openings: 1 Requisition ID: R190732 Job Type: Full-time
Are you looking for a dynamic customer experience role , then this role Customer Experience expert is an excellent opportunity for you . Job Purpose: At GSK we unite science, technology and talent to get ahead of disease together. We are looking for a dynamic Customer Experience Expert to bring value to our respiratory marketing activity. This role is a driving force for the organisation and will be accountable for designing end to end customer experiences through an integration of all sources and insights. This is an important role within GSK's critical respiratory franchise, working specifically on one of the largest medicines within the UK Pharma company where there are significant performance ambitions requiring us to be accountable for impact, ambitious for patients and always do the right thing. Could you be suitable for this role? We will be delighted to hear from talented individuals that align to our values. These are at the heart of everything we do and include: Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. When you set out on your adventure at GSK, we make a deal. You commit to living our values and expectations and performing against our Innovation, Performance and Trust priorities. In return, GSK commits to providing the right environment for you to thrive. Together, we build an environment where we can all thrive and focus on what matters most to each of us. As a modern employer , we empower you to be yourself, share ideas and work collaboratively. Key Responsibilities: This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following Leverage the global brand strategy and local marketing strategies and content to ensure that (patient and) customers' needs are met, which creates value for all of us. You are responsible for driving and creating end-to-end, relevant, customer-centric user journeys via a thorough understanding of what matters most to customers. You are a driving force for the organisation, creating an aspirational future state as well as designing customer experiences end-to-end through an integration of all sources of insights. Customer experience journeys: in this role you will bring expertise in user journey planning - analyse data to predict behaviours, needs and preferences of target customers and ensure successful management of the end-to-end implementation of user journeys Integrate both internal & external insights: you will collect customer data and information from many different channels (sales team feedback, social media, market research, market trends, NPS scores etc) to augment and enhance the customer experience, and take this into account enabling you to develop improved journey designs anchored in these learnings. This insight will enable independent evaluation of cross-channel experience and overview of whole journey Develop high-level customer experience roadmaps, setting prioritisation rules and development guidelines to optimise customer experiences Continuously learn and use knowledge of implementation processes to facilitate the delegation and co-ordination of related tasks. This role will require you to apply best practices to our business. Do the right thing and ensure all customer experience user journeys and associated activities follows the requirements set out within our internal and external operating frame works including the GSK Code & ABPI code. Ensure that you understand the processes related to implementation (approvals etc.) and that you are capable of identifying required people within the organization to make sure that required tasks are being done Why You? We are looking for professionals with these required skills to achieve our goals: We are specifically looking for individuals who are data-driven marketeers and have the following strengths: Customer-centric: experience in proactively advocating for the end user in everything you do, and being their voice on the multi-functional team. Leverage insights and data to continuously improve the customer experience and bring experience in translating strong analytics into business activities and tactic. Tech savvy: Experience in leveraging the latest digital tools Preferred skills Good project management skills Strong communication & stakeholder management skills Ability to articulate the value of a design choice to users and non-designer stakeholders Able to produce high quality creative solutions in a fast-paced environment Creative problem solving and analytical thinking Sees value in taking an iterative design approach Has a strong sense of ownership and proactively advocates for the end user Open to taking on new challenges and learning new skills Collaborative, curious, empathetic, open-minded, innovative Brings a high-energy and passionate outlook to the job and can influence those around them Able to build a sense of trust and rapport that creates a comfortable & effective workplace . Why GSK? At GSK, we have already delivered unprecedented change over the past four years, improving R&D, becoming a leader in Consumer Health, strengthening our leadership, and transforming our commercial execution. Now, we're making the biggest changes we've made to our business in over 20 years. We're on track to separate and create two new companies in 2022: New GSK with a leading portfolio of vaccines and specialty medicines as well as R&D based on immune system and genetics science; and a new world-leading consumer healthcare company of loved and trusted brands. With new ambition comes new purpose. For New GSK, this is to unite science, talent, and technology to get ahead of disease together - all with the clear ambition of delivering human health impact; stronger and more sustainable shareholder returns; and as a new GSK where outstanding people thrive. Getting ahead means preventing disease as well as treating it. How we do all this is through our people and our culture. A culture that is ambitious for patients - so we deliver what matters better and faster; accountable for impact - with clear ownership of goals and support to succeed; and where we do the right thing. So, if you're ready to improve the lives of billions, join us at this exciting moment in our journey. Join our challenge to get Ahead Together. GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Please don't hesitate to contact us if you'd like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities.You can either call us on , or send an email As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it.Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK..... click apply for full job details
24/09/2022
Full time
Are you looking for a dynamic customer experience role , then this role Customer Experience expert is an excellent opportunity for you . Job Purpose: At GSK we unite science, technology and talent to get ahead of disease together. We are looking for a dynamic Customer Experience Expert to bring value to our respiratory marketing activity. This role is a driving force for the organisation and will be accountable for designing end to end customer experiences through an integration of all sources and insights. This is an important role within GSK's critical respiratory franchise, working specifically on one of the largest medicines within the UK Pharma company where there are significant performance ambitions requiring us to be accountable for impact, ambitious for patients and always do the right thing. Could you be suitable for this role? We will be delighted to hear from talented individuals that align to our values. These are at the heart of everything we do and include: Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. When you set out on your adventure at GSK, we make a deal. You commit to living our values and expectations and performing against our Innovation, Performance and Trust priorities. In return, GSK commits to providing the right environment for you to thrive. Together, we build an environment where we can all thrive and focus on what matters most to each of us. As a modern employer , we empower you to be yourself, share ideas and work collaboratively. Key Responsibilities: This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following Leverage the global brand strategy and local marketing strategies and content to ensure that (patient and) customers' needs are met, which creates value for all of us. You are responsible for driving and creating end-to-end, relevant, customer-centric user journeys via a thorough understanding of what matters most to customers. You are a driving force for the organisation, creating an aspirational future state as well as designing customer experiences end-to-end through an integration of all sources of insights. Customer experience journeys: in this role you will bring expertise in user journey planning - analyse data to predict behaviours, needs and preferences of target customers and ensure successful management of the end-to-end implementation of user journeys Integrate both internal & external insights: you will collect customer data and information from many different channels (sales team feedback, social media, market research, market trends, NPS scores etc) to augment and enhance the customer experience, and take this into account enabling you to develop improved journey designs anchored in these learnings. This insight will enable independent evaluation of cross-channel experience and overview of whole journey Develop high-level customer experience roadmaps, setting prioritisation rules and development guidelines to optimise customer experiences Continuously learn and use knowledge of implementation processes to facilitate the delegation and co-ordination of related tasks. This role will require you to apply best practices to our business. Do the right thing and ensure all customer experience user journeys and associated activities follows the requirements set out within our internal and external operating frame works including the GSK Code & ABPI code. Ensure that you understand the processes related to implementation (approvals etc.) and that you are capable of identifying required people within the organization to make sure that required tasks are being done Why You? We are looking for professionals with these required skills to achieve our goals: We are specifically looking for individuals who are data-driven marketeers and have the following strengths: Customer-centric: experience in proactively advocating for the end user in everything you do, and being their voice on the multi-functional team. Leverage insights and data to continuously improve the customer experience and bring experience in translating strong analytics into business activities and tactic. Tech savvy: Experience in leveraging the latest digital tools Preferred skills Good project management skills Strong communication & stakeholder management skills Ability to articulate the value of a design choice to users and non-designer stakeholders Able to produce high quality creative solutions in a fast-paced environment Creative problem solving and analytical thinking Sees value in taking an iterative design approach Has a strong sense of ownership and proactively advocates for the end user Open to taking on new challenges and learning new skills Collaborative, curious, empathetic, open-minded, innovative Brings a high-energy and passionate outlook to the job and can influence those around them Able to build a sense of trust and rapport that creates a comfortable & effective workplace . Why GSK? At GSK, we have already delivered unprecedented change over the past four years, improving R&D, becoming a leader in Consumer Health, strengthening our leadership, and transforming our commercial execution. Now, we're making the biggest changes we've made to our business in over 20 years. We're on track to separate and create two new companies in 2022: New GSK with a leading portfolio of vaccines and specialty medicines as well as R&D based on immune system and genetics science; and a new world-leading consumer healthcare company of loved and trusted brands. With new ambition comes new purpose. For New GSK, this is to unite science, talent, and technology to get ahead of disease together - all with the clear ambition of delivering human health impact; stronger and more sustainable shareholder returns; and as a new GSK where outstanding people thrive. Getting ahead means preventing disease as well as treating it. How we do all this is through our people and our culture. A culture that is ambitious for patients - so we deliver what matters better and faster; accountable for impact - with clear ownership of goals and support to succeed; and where we do the right thing. So, if you're ready to improve the lives of billions, join us at this exciting moment in our journey. Join our challenge to get Ahead Together. GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Please don't hesitate to contact us if you'd like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities.You can either call us on , or send an email As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it.Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK..... click apply for full job details
