Role The Technology Adoption Lead plays a central operational role in embedding legal technology tools, including generative AI, into everyday legal practice. The role involves working directly with lawyers to accelerate adoption, build confidence, and integrate technology into matter workflows. This is a hands on role that requires close collaboration with legal teams to identify use cases, design prompts and workflows, and support behavioural change. The successful candidate will have prior experience working in a law firm and an understanding of legal workflows. The role will be aligned to one of the firm's core practice areas (Banking, Corporate, Disputes), subject to prior experience, and will report to the firm's Legal Technology Manager. Team The IDT team is part of the firm's legal transformation function and works across the EMEAPAC region. The team collaborates closely with the Legal Project Management team, the Legal Services team in Newcastle, the Digital Solutions team, IT and the Knowledge Management team. The legal transformation function aims to enhance the lawyer experience, improve client outcomes, and strengthen financial performance by identifying opportunities to use technology, new delivery models and improved ways of working. About You You have experience working in a legal environment and a strong understanding of legal work, processes, common challenges, and client expectations. You have experience supporting the adoption of new technologies, including generative AI, and understand how they can improve service delivery. You have strong communication and presentation skills and the ability to translate technical concepts into accessible guidance for legal and business audiences. You are proactive, thrive in a fast paced environment, and enjoy building relationships and contributing to cultural and behavioural change. Key Responsibilities Embed generative AI tools into legal processes across the firm's key practice groups. Provide direct, on the ground support to lawyers, including building prompts, developing workflows, and supporting matter specific applications. Work with Innovation leads to identify opportunities to enhance efficiency, accuracy, and consistency through the use of technology. Support the creation and maintenance of templates, guidance, and precedents for technology/genAI adoption. Training and Capability Building Deliver structured training to lawyers on the effective use of AI tools, including best practice, responsible use, and prompting techniques. Assist lawyers in building workflows, prompts, and ways of interacting with AI tools to achieve high quality results. Develop and deliver demonstrations and practice specific examples that showcase the capabilities and benefits of legal technology tools. Capture feedback regarding the use of AI tools to inform internal guidance and adoption. Collaboration and Relationship Building Build strong working relationships with lawyers, develop an understanding of workflow challenges and client needs, and maintain a visible presence in the office. Engage regularly with legal teams to gather feedback and support adoption, and ensure legal teams use legal technology, including gen AI tools, effectively and confidently. Key Skills and Experience Minimum of three years' experience working in a law firm environment (legal operations, innovation, legal technology or related role); a legal qualification is not required. Understanding of legal workflows and the application of AI tools to legal tasks. Proven experience supporting technology adoption and change in ways of working. Experience delivering training and producing high quality support materials for legal and business audiences. Ability to communicate complex concepts in clear, accessible language. Strong understanding of AI technologies and their application to legal work, including document drafting, contract/case analysis and research. Ability to develop prompts and workflows for AI systems. Excellent verbal and written communication skills. Strong stakeholder engagement and relationship building abilities. Experience with client centred design, agile and lean methodologies (desirable). Ability to analyze and interpret data to inform decisions and measure outcomes. Ability to support cultural change and promote adoption of new technologies and processes. Ability to translate between legal workflows and technical capabilities. Diversity, Equity and Inclusion Norton Rose Fulbright is an equal opportunity employer and encourages applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates and provide accommodations for those who require adjustments.
26/07/2026
Full time
Role The Technology Adoption Lead plays a central operational role in embedding legal technology tools, including generative AI, into everyday legal practice. The role involves working directly with lawyers to accelerate adoption, build confidence, and integrate technology into matter workflows. This is a hands on role that requires close collaboration with legal teams to identify use cases, design prompts and workflows, and support behavioural change. The successful candidate will have prior experience working in a law firm and an understanding of legal workflows. The role will be aligned to one of the firm's core practice areas (Banking, Corporate, Disputes), subject to prior experience, and will report to the firm's Legal Technology Manager. Team The IDT team is part of the firm's legal transformation function and works across the EMEAPAC region. The team collaborates closely with the Legal Project Management team, the Legal Services team in Newcastle, the Digital Solutions team, IT and the Knowledge Management team. The legal transformation function aims to enhance the lawyer experience, improve client outcomes, and strengthen financial performance by identifying opportunities to use technology, new delivery models and improved ways of working. About You You have experience working in a legal environment and a strong understanding of legal work, processes, common challenges, and client expectations. You have experience supporting the adoption of new technologies, including generative AI, and understand how they can improve service delivery. You have strong communication and presentation skills and the ability to translate technical concepts into accessible guidance for legal and business audiences. You are proactive, thrive in a fast paced environment, and enjoy building relationships and contributing to cultural and behavioural change. Key Responsibilities Embed generative AI tools into legal processes across the firm's key practice groups. Provide direct, on the ground support to lawyers, including building prompts, developing workflows, and supporting matter specific applications. Work with Innovation leads to identify opportunities to enhance efficiency, accuracy, and consistency through the use of technology. Support the creation and maintenance of templates, guidance, and precedents for technology/genAI adoption. Training and Capability Building Deliver structured training to lawyers on the effective use of AI tools, including best practice, responsible use, and prompting techniques. Assist lawyers in building workflows, prompts, and ways of interacting with AI tools to achieve high quality results. Develop and deliver demonstrations and practice specific examples that showcase the capabilities and benefits of legal technology tools. Capture feedback regarding the use of AI tools to inform internal guidance and adoption. Collaboration and Relationship Building Build strong working relationships with lawyers, develop an understanding of workflow challenges and client needs, and maintain a visible presence in the office. Engage regularly with legal teams to gather feedback and support adoption, and ensure legal teams use legal technology, including gen AI tools, effectively and confidently. Key Skills and Experience Minimum of three years' experience working in a law firm environment (legal operations, innovation, legal technology or related role); a legal qualification is not required. Understanding of legal workflows and the application of AI tools to legal tasks. Proven experience supporting technology adoption and change in ways of working. Experience delivering training and producing high quality support materials for legal and business audiences. Ability to communicate complex concepts in clear, accessible language. Strong understanding of AI technologies and their application to legal work, including document drafting, contract/case analysis and research. Ability to develop prompts and workflows for AI systems. Excellent verbal and written communication skills. Strong stakeholder engagement and relationship building abilities. Experience with client centred design, agile and lean methodologies (desirable). Ability to analyze and interpret data to inform decisions and measure outcomes. Ability to support cultural change and promote adoption of new technologies and processes. Ability to translate between legal workflows and technical capabilities. Diversity, Equity and Inclusion Norton Rose Fulbright is an equal opportunity employer and encourages applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates and provide accommodations for those who require adjustments.
Would you like to kick start your career in a supportive,collaborativeand innovative company? Do you enjoyworking as part of an enthusiastic, passionate,and collaborative team? Join our Cloud Operations Team The Cloud Operations Team sits within Softcat's Operations function and is responsible for delivering excellence across cloud strategy and execution. The team consists of two specialist areas: Cloud Procurement Managing the end-to-end procurement of cloud solutions, including Microsoft Enterprise Licensing and Marketplace transactions, ensuring efficiency, compliance and value for our customers and business. Marketplace Cloud Enablement Focused on scaling Softcat's marketplace capability, creating simple, transparent and digitally enabled customer journeys that maximise commercial growth and customer satisfaction. Success. TheSoftcat Way. At Softcat we want to support you at every stage of your career. Whether that means stepping up into a more senior role, taking on more responsibilities in your current role or broadening your skills and experiences in a different department, we encourage all our employees to develop and grow with us. What You'll Be Doing As Cloud Operations Manager, you'll lead and develop two established teams while owning the strategic direction of Softcat's public cloud marketplace offering. Key responsibilities include: Leading, coaching and developing managers and teams to achieve outstanding performance Creating an engaging, accountable and inclusive team culture Driving operational excellence through automation, process optimisation and continuous improvement Owning and evolving Softcat's cloud marketplace strategy Overseeing cloud procurement operations, licensing alignment and customer onboarding Managing operational risk, governance and compliance across cloud services Collaborating with senior stakeholders across Sales, Commercial, Billing, Risk, Legal and Vendor Alliances Building strategic relationships with key partners including Microsoft, AWS and Google Delivering commercial insights and performance reporting to senior leadership Leading cross-functional transformation initiatives that support Softcat's digital strategy What We're Looking For We're interested in hearing from experienced leaders who can balance strategic thinking with operational delivery. You'll bring: Proven leadership experience with the ability to influence and inspire at all levels A successful track record of leading multiple teams and delivering organisational change Experience driving large-scale operational improvements and transformation programmes Strong stakeholder management and communication skills Knowledge of cloud marketplaces and consumption-based procurement models Commercial awareness with the ability to balance growth opportunities and risk management Strong analytical and problem-solving capabilities Exceptional organisational skills and resilience in a fast-paced environment We also acknowledge thattheconfidencegap and imposter syndrome are a real thing andcanget in thewayof us meeting fantastic talent, so please don't hesitate to apply we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working 3days in the office and 2days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives,and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Anyinformation you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and /jobs/our-culture/ Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authenticallyyouas possible when submitting your application to showcase your true and whole self. JBRP1_UKTJ
26/07/2026
Full time
Would you like to kick start your career in a supportive,collaborativeand innovative company? Do you enjoyworking as part of an enthusiastic, passionate,and collaborative team? Join our Cloud Operations Team The Cloud Operations Team sits within Softcat's Operations function and is responsible for delivering excellence across cloud strategy and execution. The team consists of two specialist areas: Cloud Procurement Managing the end-to-end procurement of cloud solutions, including Microsoft Enterprise Licensing and Marketplace transactions, ensuring efficiency, compliance and value for our customers and business. Marketplace Cloud Enablement Focused on scaling Softcat's marketplace capability, creating simple, transparent and digitally enabled customer journeys that maximise commercial growth and customer satisfaction. Success. TheSoftcat Way. At Softcat we want to support you at every stage of your career. Whether that means stepping up into a more senior role, taking on more responsibilities in your current role or broadening your skills and experiences in a different department, we encourage all our employees to develop and grow with us. What You'll Be Doing As Cloud Operations Manager, you'll lead and develop two established teams while owning the strategic direction of Softcat's public cloud marketplace offering. Key responsibilities include: Leading, coaching and developing managers and teams to achieve outstanding performance Creating an engaging, accountable and inclusive team culture Driving operational excellence through automation, process optimisation and continuous improvement Owning and evolving Softcat's cloud marketplace strategy Overseeing cloud procurement operations, licensing alignment and customer onboarding Managing operational risk, governance and compliance across cloud services Collaborating with senior stakeholders across Sales, Commercial, Billing, Risk, Legal and Vendor Alliances Building strategic relationships with key partners including Microsoft, AWS and Google Delivering commercial insights and performance reporting to senior leadership Leading cross-functional transformation initiatives that support Softcat's digital strategy What We're Looking For We're interested in hearing from experienced leaders who can balance strategic thinking with operational delivery. You'll bring: Proven leadership experience with the ability to influence and inspire at all levels A successful track record of leading multiple teams and delivering organisational change Experience driving large-scale operational improvements and transformation programmes Strong stakeholder management and communication skills Knowledge of cloud marketplaces and consumption-based procurement models Commercial awareness with the ability to balance growth opportunities and risk management Strong analytical and problem-solving capabilities Exceptional organisational skills and resilience in a fast-paced environment We also acknowledge thattheconfidencegap and imposter syndrome are a real thing andcanget in thewayof us meeting fantastic talent, so please don't hesitate to apply we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working 3days in the office and 2days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives,and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Anyinformation you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and /jobs/our-culture/ Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authenticallyyouas possible when submitting your application to showcase your true and whole self. JBRP1_UKTJ
Would you like to kick start your career in a supportive,collaborativeand innovative company? Do you enjoyworking as part of an enthusiastic, passionate,and collaborative team? Join our Cloud Operations Team The Cloud Operations Team sits within Softcat's Operations function and is responsible for delivering excellence across cloud strategy and execution. The team consists of two specialist areas: Cloud Procurement Managing the end-to-end procurement of cloud solutions, including Microsoft Enterprise Licensing and Marketplace transactions, ensuring efficiency, compliance and value for our customers and business. Marketplace Cloud Enablement Focused on scaling Softcat's marketplace capability, creating simple, transparent and digitally enabled customer journeys that maximise commercial growth and customer satisfaction. Success. TheSoftcat Way. At Softcat we want to support you at every stage of your career. Whether that means stepping up into a more senior role, taking on more responsibilities in your current role or broadening your skills and experiences in a different department, we encourage all our employees to develop and grow with us. What You'll Be Doing As Cloud Operations Manager, you'll lead and develop two established teams while owning the strategic direction of Softcat's public cloud marketplace offering. Key responsibilities include: Leading, coaching and developing managers and teams to achieve outstanding performance Creating an engaging, accountable and inclusive team culture Driving operational excellence through automation, process optimisation and continuous improvement Owning and evolving Softcat's cloud marketplace strategy Overseeing cloud procurement operations, licensing alignment and customer onboarding Managing operational risk, governance and compliance across cloud services Collaborating with senior stakeholders across Sales, Commercial, Billing, Risk, Legal and Vendor Alliances Building strategic relationships with key partners including Microsoft, AWS and Google Delivering commercial insights and performance reporting to senior leadership Leading cross-functional transformation initiatives that support Softcat's digital strategy What We're Looking For We're interested in hearing from experienced leaders who can balance strategic thinking with operational delivery. You'll bring: Proven leadership experience with the ability to influence and inspire at all levels A successful track record of leading multiple teams and delivering organisational change Experience driving large-scale operational improvements and transformation programmes Strong stakeholder management and communication skills Knowledge of cloud marketplaces and consumption-based procurement models Commercial awareness with the ability to balance growth opportunities and risk management Strong analytical and problem-solving capabilities Exceptional organisational skills and resilience in a fast-paced environment We also acknowledge thattheconfidencegap and imposter syndrome are a real thing andcanget in thewayof us meeting fantastic talent, so please don't hesitate to apply we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working 3days in the office and 2days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives,and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Anyinformation you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and /jobs/our-culture/ Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authenticallyyouas possible when submitting your application to showcase your true and whole self. JBRP1_UKTJ
26/07/2026
Full time
Would you like to kick start your career in a supportive,collaborativeand innovative company? Do you enjoyworking as part of an enthusiastic, passionate,and collaborative team? Join our Cloud Operations Team The Cloud Operations Team sits within Softcat's Operations function and is responsible for delivering excellence across cloud strategy and execution. The team consists of two specialist areas: Cloud Procurement Managing the end-to-end procurement of cloud solutions, including Microsoft Enterprise Licensing and Marketplace transactions, ensuring efficiency, compliance and value for our customers and business. Marketplace Cloud Enablement Focused on scaling Softcat's marketplace capability, creating simple, transparent and digitally enabled customer journeys that maximise commercial growth and customer satisfaction. Success. TheSoftcat Way. At Softcat we want to support you at every stage of your career. Whether that means stepping up into a more senior role, taking on more responsibilities in your current role or broadening your skills and experiences in a different department, we encourage all our employees to develop and grow with us. What You'll Be Doing As Cloud Operations Manager, you'll lead and develop two established teams while owning the strategic direction of Softcat's public cloud marketplace offering. Key responsibilities include: Leading, coaching and developing managers and teams to achieve outstanding performance Creating an engaging, accountable and inclusive team culture Driving operational excellence through automation, process optimisation and continuous improvement Owning and evolving Softcat's cloud marketplace strategy Overseeing cloud procurement operations, licensing alignment and customer onboarding Managing operational risk, governance and compliance across cloud services Collaborating with senior stakeholders across Sales, Commercial, Billing, Risk, Legal and Vendor Alliances Building strategic relationships with key partners including Microsoft, AWS and Google Delivering commercial insights and performance reporting to senior leadership Leading cross-functional transformation initiatives that support Softcat's digital strategy What We're Looking For We're interested in hearing from experienced leaders who can balance strategic thinking with operational delivery. You'll bring: Proven leadership experience with the ability to influence and inspire at all levels A successful track record of leading multiple teams and delivering organisational change Experience driving large-scale operational improvements and transformation programmes Strong stakeholder management and communication skills Knowledge of cloud marketplaces and consumption-based procurement models Commercial awareness with the ability to balance growth opportunities and risk management Strong analytical and problem-solving capabilities Exceptional organisational skills and resilience in a fast-paced environment We also acknowledge thattheconfidencegap and imposter syndrome are a real thing andcanget in thewayof us meeting fantastic talent, so please don't hesitate to apply we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working 3days in the office and 2days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives,and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Anyinformation you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and /jobs/our-culture/ Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authenticallyyouas possible when submitting your application to showcase your true and whole self. JBRP1_UKTJ
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Cloud Operations Team The Cloud Operations Team sits within Softcat's Operations function and is responsible for delivering excellence across cloud strategy and execution. The team consists of two specialist areas: Cloud Procurement - Managing the end-to-end procurement of cloud solutions, including Microsoft Enterprise Licensing and Marketplace transactions, ensuring efficiency, compliance and value for our customers and business. Marketplace Cloud Enablement - Focused on scaling Softcat's marketplace capability, creating simple, transparent and digitally enabled customer journeys that maximise commercial growth and customer satisfaction. Success. The Softcat Way. At Softcat we want to support you at every stage of your career. Whether that means stepping up into a more senior role, taking on more responsibilities in your current role or broadening your skills and experiences in a different department, we encourage all our employees to develop and grow with us. What You'll Be Doing As Cloud Operations Manager, you'll lead and develop two established teams while owning the strategic direction of Softcat's public cloud marketplace offering. Key responsibilities include: Leading, coaching and developing managers and teams to achieve outstanding performance Creating an engaging, accountable and inclusive team culture Driving operational excellence through automation, process optimisation and continuous improvement Owning and evolving Softcat's cloud marketplace strategy Overseeing cloud procurement operations, licensing alignment and customer onboarding Managing operational risk, governance and compliance across cloud services Collaborating with senior stakeholders across Sales, Commercial, Billing, Risk, Legal and Vendor Alliances Building strategic relationships with key partners including Microsoft, AWS and Google Delivering commercial insights and performance reporting to senior leadership Leading cross-functional transformation initiatives that support Softcat's digital strategy What We're Looking For We're interested in hearing from experienced leaders who can balance strategic thinking with operational delivery. You'll bring: Proven leadership experience with the ability to influence and inspire at all levels A successful track record of leading multiple teams and delivering organisational change Experience driving large-scale operational improvements and transformation programmes Strong stakeholder management and communication skills Knowledge of cloud marketplaces and consumption-based procurement models Commercial awareness with the ability to balance growth opportunities and risk management Strong analytical and problem-solving capabilities Exceptional organisational skills and resilience in a fast-paced environment We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
26/07/2026
Full time
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Cloud Operations Team The Cloud Operations Team sits within Softcat's Operations function and is responsible for delivering excellence across cloud strategy and execution. The team consists of two specialist areas: Cloud Procurement - Managing the end-to-end procurement of cloud solutions, including Microsoft Enterprise Licensing and Marketplace transactions, ensuring efficiency, compliance and value for our customers and business. Marketplace Cloud Enablement - Focused on scaling Softcat's marketplace capability, creating simple, transparent and digitally enabled customer journeys that maximise commercial growth and customer satisfaction. Success. The Softcat Way. At Softcat we want to support you at every stage of your career. Whether that means stepping up into a more senior role, taking on more responsibilities in your current role or broadening your skills and experiences in a different department, we encourage all our employees to develop and grow with us. What You'll Be Doing As Cloud Operations Manager, you'll lead and develop two established teams while owning the strategic direction of Softcat's public cloud marketplace offering. Key responsibilities include: Leading, coaching and developing managers and teams to achieve outstanding performance Creating an engaging, accountable and inclusive team culture Driving operational excellence through automation, process optimisation and continuous improvement Owning and evolving Softcat's cloud marketplace strategy Overseeing cloud procurement operations, licensing alignment and customer onboarding Managing operational risk, governance and compliance across cloud services Collaborating with senior stakeholders across Sales, Commercial, Billing, Risk, Legal and Vendor Alliances Building strategic relationships with key partners including Microsoft, AWS and Google Delivering commercial insights and performance reporting to senior leadership Leading cross-functional transformation initiatives that support Softcat's digital strategy What We're Looking For We're interested in hearing from experienced leaders who can balance strategic thinking with operational delivery. You'll bring: Proven leadership experience with the ability to influence and inspire at all levels A successful track record of leading multiple teams and delivering organisational change Experience driving large-scale operational improvements and transformation programmes Strong stakeholder management and communication skills Knowledge of cloud marketplaces and consumption-based procurement models Commercial awareness with the ability to balance growth opportunities and risk management Strong analytical and problem-solving capabilities Exceptional organisational skills and resilience in a fast-paced environment We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Cloud Operations Team The Cloud Operations Team sits within Softcat's Operations function and is responsible for delivering excellence across cloud strategy and execution. The team consists of two specialist areas: Cloud Procurement - Managing the end-to-end procurement of cloud solutions, including Microsoft Enterprise Licensing and Marketplace transactions, ensuring efficiency, compliance and value for our customers and business. Marketplace Cloud Enablement - Focused on scaling Softcat's marketplace capability, creating simple, transparent and digitally enabled customer journeys that maximise commercial growth and customer satisfaction. Success. The Softcat Way. At Softcat we want to support you at every stage of your career. Whether that means stepping up into a more senior role, taking on more responsibilities in your current role or broadening your skills and experiences in a different department, we encourage all our employees to develop and grow with us. What You'll Be Doing As Cloud Operations Manager, you'll lead and develop two established teams while owning the strategic direction of Softcat's public cloud marketplace offering. Key responsibilities include: Leading, coaching and developing managers and teams to achieve outstanding performance Creating an engaging, accountable and inclusive team culture Driving operational excellence through automation, process optimisation and continuous improvement Owning and evolving Softcat's cloud marketplace strategy Overseeing cloud procurement operations, licensing alignment and customer onboarding Managing operational risk, governance and compliance across cloud services Collaborating with senior stakeholders across Sales, Commercial, Billing, Risk, Legal and Vendor Alliances Building strategic relationships with key partners including Microsoft, AWS and Google Delivering commercial insights and performance reporting to senior leadership Leading cross-functional transformation initiatives that support Softcat's digital strategy What We're Looking For We're interested in hearing from experienced leaders who can balance strategic thinking with operational delivery. You'll bring: Proven leadership experience with the ability to influence and inspire at all levels A successful track record of leading multiple teams and delivering organisational change Experience driving large-scale operational improvements and transformation programmes Strong stakeholder management and communication skills Knowledge of cloud marketplaces and consumption-based procurement models Commercial awareness with the ability to balance growth opportunities and risk management Strong analytical and problem-solving capabilities Exceptional organisational skills and resilience in a fast-paced environment We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
26/07/2026
Full time
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Cloud Operations Team The Cloud Operations Team sits within Softcat's Operations function and is responsible for delivering excellence across cloud strategy and execution. The team consists of two specialist areas: Cloud Procurement - Managing the end-to-end procurement of cloud solutions, including Microsoft Enterprise Licensing and Marketplace transactions, ensuring efficiency, compliance and value for our customers and business. Marketplace Cloud Enablement - Focused on scaling Softcat's marketplace capability, creating simple, transparent and digitally enabled customer journeys that maximise commercial growth and customer satisfaction. Success. The Softcat Way. At Softcat we want to support you at every stage of your career. Whether that means stepping up into a more senior role, taking on more responsibilities in your current role or broadening your skills and experiences in a different department, we encourage all our employees to develop and grow with us. What You'll Be Doing As Cloud Operations Manager, you'll lead and develop two established teams while owning the strategic direction of Softcat's public cloud marketplace offering. Key responsibilities include: Leading, coaching and developing managers and teams to achieve outstanding performance Creating an engaging, accountable and inclusive team culture Driving operational excellence through automation, process optimisation and continuous improvement Owning and evolving Softcat's cloud marketplace strategy Overseeing cloud procurement operations, licensing alignment and customer onboarding Managing operational risk, governance and compliance across cloud services Collaborating with senior stakeholders across Sales, Commercial, Billing, Risk, Legal and Vendor Alliances Building strategic relationships with key partners including Microsoft, AWS and Google Delivering commercial insights and performance reporting to senior leadership Leading cross-functional transformation initiatives that support Softcat's digital strategy What We're Looking For We're interested in hearing from experienced leaders who can balance strategic thinking with operational delivery. You'll bring: Proven leadership experience with the ability to influence and inspire at all levels A successful track record of leading multiple teams and delivering organisational change Experience driving large-scale operational improvements and transformation programmes Strong stakeholder management and communication skills Knowledge of cloud marketplaces and consumption-based procurement models Commercial awareness with the ability to balance growth opportunities and risk management Strong analytical and problem-solving capabilities Exceptional organisational skills and resilience in a fast-paced environment We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Job Description: SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check). LOCATION: Filton (80% of your working week must be office based) TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, discounted shopping and much more Work / Life Balance: 35 hour week, flexible working around core hours and Friday afternoons off, hybrid working Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop Family and Caregiving: Life assurance, enhanced pay for parental leave (23 weeks at 100% pay), adoption / shared parental / caregiving leave Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) Our world is changing. And so are we. From our commitment to zero-carbon flight ( ) to cleaning up space , sustainability is at the heart of our purpose . So what's your next change? We are a core function where sustainable IT is starting to transform our company, allowing our customers to benefit from our innovative products and services, such as Skywise. We are key to implementing digitization across the company through major programs like DDMS, connecting thousands of worldwide end-users every day within a protected and safe environment. Information Management (IM) is truly everywhere in the business, from the initial design of an aircraft until its delivery, including linked services to our customers and beyond. In this context, we are seeking a 3DX Solution Architect - Design tools for Engineering to join the "Product & Simulation" team within the "One PLM" Product Service Line. Functionally reporting to the Head of Product, you will be in charge of developing 3DExperience solutions for the future PLM Single Aisle New Generation aircraft program. Your scope will focus on the Engineering process for the physical product-specifically Product Structure and System Installation-covering design authoring, tolerancing, kinematics, quality checks, and digital twin scopes to enable a single, collaborative design process that produces a fully validated virtual representation of the product. HOW YOU WILL CONTRIBUTE TO THE TEAM Participate in the End-to-End PLM Portfolio within the SAFe (Scaled Agile Framework) environment and contribute directly to the development of the Portfolio Roadmap. Conduct discovery meetings to understand complex business processes and translate customer needs into functional, non-functional, and IT requirements, while evaluating change management impacts. Deliver framing and technical/functional designs for application and infrastructure components, balancing technological opportunities with business requirements in line with Enterprise Architecture guidelines. Identify opportunities for business transformation, process automation, and functional improvements, ensuring all proposed IT solutions comply with the company's Digital Strategy. Support the IT Product Manager in Product/Service Planning, and serve as the core liaison between Product Management teams and technical resources to ensure solution integrity. Define, develop, and document specifications and future requirements for stakeholder review, while supporting all phases of the application development lifecycle from research to final implementation. ABOUT YOU: Proven experience in functional architecture, project management, solution engineering or another relevant field. Bachelor's or master's degree in engineering or equivalent. Ideally, knowledge in the field of Engineering Design, Manufacturing, Support and Services, or in the following domains: Manufacturing Engineering, Shop Floor Execution, Industrial Modelling and Simulation, Configuration Management, Quality, Configured Digital Mock-Up (DMU), Product Lifecycle Management, Engineering IS, Architecture, Maintenance and Repair. Knowledge of IT tools customizing and architecture, IT and business strategy alignment, IT product design and product development, IT business change management. Not a 100% match? No worries! Airbus supports your personal growth with customised development solutions. How can we support you Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any reasonable adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
26/07/2026
Full time
Job Description: SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check). LOCATION: Filton (80% of your working week must be office based) TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, discounted shopping and much more Work / Life Balance: 35 hour week, flexible working around core hours and Friday afternoons off, hybrid working Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop Family and Caregiving: Life assurance, enhanced pay for parental leave (23 weeks at 100% pay), adoption / shared parental / caregiving leave Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) Our world is changing. And so are we. From our commitment to zero-carbon flight ( ) to cleaning up space , sustainability is at the heart of our purpose . So what's your next change? We are a core function where sustainable IT is starting to transform our company, allowing our customers to benefit from our innovative products and services, such as Skywise. We are key to implementing digitization across the company through major programs like DDMS, connecting thousands of worldwide end-users every day within a protected and safe environment. Information Management (IM) is truly everywhere in the business, from the initial design of an aircraft until its delivery, including linked services to our customers and beyond. In this context, we are seeking a 3DX Solution Architect - Design tools for Engineering to join the "Product & Simulation" team within the "One PLM" Product Service Line. Functionally reporting to the Head of Product, you will be in charge of developing 3DExperience solutions for the future PLM Single Aisle New Generation aircraft program. Your scope will focus on the Engineering process for the physical product-specifically Product Structure and System Installation-covering design authoring, tolerancing, kinematics, quality checks, and digital twin scopes to enable a single, collaborative design process that produces a fully validated virtual representation of the product. HOW YOU WILL CONTRIBUTE TO THE TEAM Participate in the End-to-End PLM Portfolio within the SAFe (Scaled Agile Framework) environment and contribute directly to the development of the Portfolio Roadmap. Conduct discovery meetings to understand complex business processes and translate customer needs into functional, non-functional, and IT requirements, while evaluating change management impacts. Deliver framing and technical/functional designs for application and infrastructure components, balancing technological opportunities with business requirements in line with Enterprise Architecture guidelines. Identify opportunities for business transformation, process automation, and functional improvements, ensuring all proposed IT solutions comply with the company's Digital Strategy. Support the IT Product Manager in Product/Service Planning, and serve as the core liaison between Product Management teams and technical resources to ensure solution integrity. Define, develop, and document specifications and future requirements for stakeholder review, while supporting all phases of the application development lifecycle from research to final implementation. ABOUT YOU: Proven experience in functional architecture, project management, solution engineering or another relevant field. Bachelor's or master's degree in engineering or equivalent. Ideally, knowledge in the field of Engineering Design, Manufacturing, Support and Services, or in the following domains: Manufacturing Engineering, Shop Floor Execution, Industrial Modelling and Simulation, Configuration Management, Quality, Configured Digital Mock-Up (DMU), Product Lifecycle Management, Engineering IS, Architecture, Maintenance and Repair. Knowledge of IT tools customizing and architecture, IT and business strategy alignment, IT product design and product development, IT business change management. Not a 100% match? No worries! Airbus supports your personal growth with customised development solutions. How can we support you Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any reasonable adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Job Description: SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check). LOCATION: Filton (80% of your working week must be office based) TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, discounted shopping and much more Work / Life Balance: 35 hour week, flexible working around core hours and Friday afternoons off, hybrid working Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop Family and Caregiving: Life assurance, enhanced pay for parental leave (23 weeks at 100% pay), adoption / shared parental / caregiving leave Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) Our world is changing. And so are we. From our commitment to zero-carbon flight ( ) to cleaning up space , sustainability is at the heart of our purpose . So what's your next change? We are a core function where sustainable IT is starting to transform our company, allowing our customers to benefit from our innovative products and services, such as Skywise. We are key to implementing digitization across the company through major programs like DDMS, connecting thousands of worldwide end-users every day within a protected and safe environment. Information Management (IM) is truly everywhere in the business, from the initial design of an aircraft until its delivery, including linked services to our customers and beyond. In this context, we are seeking a 3DX Solution Architect - Design tools for Engineering to join the "Product & Simulation" team within the "One PLM" Product Service Line. Functionally reporting to the Head of Product, you will be in charge of developing 3DExperience solutions for the future PLM Single Aisle New Generation aircraft program. Your scope will focus on the Engineering process for the physical product-specifically Product Structure and System Installation-covering design authoring, tolerancing, kinematics, quality checks, and digital twin scopes to enable a single, collaborative design process that produces a fully validated virtual representation of the product. HOW YOU WILL CONTRIBUTE TO THE TEAM Participate in the End-to-End PLM Portfolio within the SAFe (Scaled Agile Framework) environment and contribute directly to the development of the Portfolio Roadmap. Conduct discovery meetings to understand complex business processes and translate customer needs into functional, non-functional, and IT requirements, while evaluating change management impacts. Deliver framing and technical/functional designs for application and infrastructure components, balancing technological opportunities with business requirements in line with Enterprise Architecture guidelines. Identify opportunities for business transformation, process automation, and functional improvements, ensuring all proposed IT solutions comply with the company's Digital Strategy. Support the IT Product Manager in Product/Service Planning, and serve as the core liaison between Product Management teams and technical resources to ensure solution integrity. Define, develop, and document specifications and future requirements for stakeholder review, while supporting all phases of the application development lifecycle from research to final implementation. ABOUT YOU: Proven experience in functional architecture, project management, solution engineering or another relevant field. Bachelor's or master's degree in engineering or equivalent. Ideally, knowledge in the field of Engineering Design, Manufacturing, Support and Services, or in the following domains: Manufacturing Engineering, Shop Floor Execution, Industrial Modelling and Simulation, Configuration Management, Quality, Configured Digital Mock-Up (DMU), Product Lifecycle Management, Engineering IS, Architecture, Maintenance and Repair. Knowledge of IT tools customizing and architecture, IT and business strategy alignment, IT product design and product development, IT business change management. Not a 100% match? No worries! Airbus supports your personal growth with customised development solutions. How can we support you Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any reasonable adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
26/07/2026
Full time
Job Description: SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check). LOCATION: Filton (80% of your working week must be office based) TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, discounted shopping and much more Work / Life Balance: 35 hour week, flexible working around core hours and Friday afternoons off, hybrid working Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop Family and Caregiving: Life assurance, enhanced pay for parental leave (23 weeks at 100% pay), adoption / shared parental / caregiving leave Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) Our world is changing. And so are we. From our commitment to zero-carbon flight ( ) to cleaning up space , sustainability is at the heart of our purpose . So what's your next change? We are a core function where sustainable IT is starting to transform our company, allowing our customers to benefit from our innovative products and services, such as Skywise. We are key to implementing digitization across the company through major programs like DDMS, connecting thousands of worldwide end-users every day within a protected and safe environment. Information Management (IM) is truly everywhere in the business, from the initial design of an aircraft until its delivery, including linked services to our customers and beyond. In this context, we are seeking a 3DX Solution Architect - Design tools for Engineering to join the "Product & Simulation" team within the "One PLM" Product Service Line. Functionally reporting to the Head of Product, you will be in charge of developing 3DExperience solutions for the future PLM Single Aisle New Generation aircraft program. Your scope will focus on the Engineering process for the physical product-specifically Product Structure and System Installation-covering design authoring, tolerancing, kinematics, quality checks, and digital twin scopes to enable a single, collaborative design process that produces a fully validated virtual representation of the product. HOW YOU WILL CONTRIBUTE TO THE TEAM Participate in the End-to-End PLM Portfolio within the SAFe (Scaled Agile Framework) environment and contribute directly to the development of the Portfolio Roadmap. Conduct discovery meetings to understand complex business processes and translate customer needs into functional, non-functional, and IT requirements, while evaluating change management impacts. Deliver framing and technical/functional designs for application and infrastructure components, balancing technological opportunities with business requirements in line with Enterprise Architecture guidelines. Identify opportunities for business transformation, process automation, and functional improvements, ensuring all proposed IT solutions comply with the company's Digital Strategy. Support the IT Product Manager in Product/Service Planning, and serve as the core liaison between Product Management teams and technical resources to ensure solution integrity. Define, develop, and document specifications and future requirements for stakeholder review, while supporting all phases of the application development lifecycle from research to final implementation. ABOUT YOU: Proven experience in functional architecture, project management, solution engineering or another relevant field. Bachelor's or master's degree in engineering or equivalent. Ideally, knowledge in the field of Engineering Design, Manufacturing, Support and Services, or in the following domains: Manufacturing Engineering, Shop Floor Execution, Industrial Modelling and Simulation, Configuration Management, Quality, Configured Digital Mock-Up (DMU), Product Lifecycle Management, Engineering IS, Architecture, Maintenance and Repair. Knowledge of IT tools customizing and architecture, IT and business strategy alignment, IT product design and product development, IT business change management. Not a 100% match? No worries! Airbus supports your personal growth with customised development solutions. How can we support you Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any reasonable adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Role: Technology, Strategy & Advisory, Enterprise Architect Manager & Senior Manager - CMT Location: London, Manchester, Edinburgh Industry: Comms, Media & Telco Mobility: Up to 100% Career Level: Manager Responsibilities Assess the impact of business strategy on enterprise architecture across organisation, applications, data, infrastructure, and operations Stay abreast of Comms & Media industry trends and translate them into enterprise architecture implications and transformation opportunities Lead large-scale IT and digital transformation programs for Comms and media clients, advising on impacts across people, process, technology, data, and AI Drive BSS/OSS transformation initiatives, leveraging deep understanding of telecom ecosystems and aligning architecture with Accenture offerings Engage with C-suite stakeholders, leading strategic conversations and influencing key architectural and investment decisions Co-create client Enterprise Architecture vision, strategy, and roadmaps aligned to business objectives and market dynamics Lead the creation of end-to-end architecture blueprints, covering applications, integrations, data, and technology landscapes Conduct as-is architecture assessments across business capabilities, applications, data, and technology, identifying gaps, maturity levels, and pain points Define target-state architecture, including application rationalisation and modernisation strategies Bring strong awareness of COTS platforms (e.g., Salesforce, Amdocs, Oracle, ServiceNow, MS Dynamics) and define best-fit enterprise architecture Apply industry-standard frameworks such as TOGAF and TM Forum (eTOM, SID, ODA), leveraging 7R modernisation strategies to define and drive architecture transformation Work with business, technology & 3rd party stakeholders to effectivity formulate communicate and conclude key architectural decisions Drive enterprise architecture governance to ensure alignment with principles, standards, and target-state architectures, maintaining architectural consistency and control Lead proposal development and deal shaping, translating client pain points into differentiated offerings and POVs Drive innovation through creation of reusable assets and PoCs, demonstrating business value and accelerating client decision-making Define enterprise data platforms, integration, and automation strategies, including AI-enabled architectures and agentic frameworks Identify opportunities to integrate AI and automation into BSS/OSS operations for improved efficiency and productivity Lead and mentor architecture teams, ensuring high-quality delivery, capability development, and alignment with enterprise standards Qualifications Have experience in the Communications, Media & Technology (CMT) industry, with strong global telecom exposure Possess deep knowledge of Telco BSS/OSS domains, including CRM, CPQ, Order Management, Product Management, Billing, and OSS Have experience delivering complex digital transformation programs across large-scale telecom environments Bring a strong blend of consulting, enterprise architecture, and telecom domain expertise Have strong knowledge of cloud-native architectures, digital decoupling, and platform-based transformation strategies Demonstrate strong stakeholder management and executive communication skills, with the ability to influence senior leaders Have experience with AI, data platforms, and emerging technologies, including Agentic AI and intelligent automation Deep expertise in CPQ (B2B Telco), billing architectures (mobile/converged), and revenue management Experience across OSS domain, including service fulfilment, provisioning, and assurance (e.g. ServiceNow, Remedy, AIOps, NetOps, and CMDB Strong understanding of telecom products and lifecycle management across Mobile, Fixed, IoT, Digital, and Cloud services TOGAF certified enterprise architecture practitioner Proven hands on experience leveraging enterprise architecture tools (e.g., LeanIX, Orbus) to support architecture governance and modelling Set yourself apart Demonstration of in depth technology insight in particular Telco functional domain e.g. Sales, CRM, Order Management, Product management, Billing and OSS Experience working as a enterprise architect Experience in business capability and process taxonomies, maturity assessments and alignment of gaps to enabling technology solutions Experience with Enterprise / platform / application / data architecture Knowledge of architecture tools such as LeanIX, Ardoq, iServer, etc. Previous experience in Comms and Media Experience in major enterprise architecture engagements e.g. application optimisation/rationalisation, re platforming, modernization of enterprise architecture Certified in AWS/Azure/GCP and other enterprise platforms Familiarity with applying key frameworks such as APQC Process Classification Framework, Zachman Framework, ITIL and Scaled Agile Framework Benefits At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for.
25/07/2026
Full time
Role: Technology, Strategy & Advisory, Enterprise Architect Manager & Senior Manager - CMT Location: London, Manchester, Edinburgh Industry: Comms, Media & Telco Mobility: Up to 100% Career Level: Manager Responsibilities Assess the impact of business strategy on enterprise architecture across organisation, applications, data, infrastructure, and operations Stay abreast of Comms & Media industry trends and translate them into enterprise architecture implications and transformation opportunities Lead large-scale IT and digital transformation programs for Comms and media clients, advising on impacts across people, process, technology, data, and AI Drive BSS/OSS transformation initiatives, leveraging deep understanding of telecom ecosystems and aligning architecture with Accenture offerings Engage with C-suite stakeholders, leading strategic conversations and influencing key architectural and investment decisions Co-create client Enterprise Architecture vision, strategy, and roadmaps aligned to business objectives and market dynamics Lead the creation of end-to-end architecture blueprints, covering applications, integrations, data, and technology landscapes Conduct as-is architecture assessments across business capabilities, applications, data, and technology, identifying gaps, maturity levels, and pain points Define target-state architecture, including application rationalisation and modernisation strategies Bring strong awareness of COTS platforms (e.g., Salesforce, Amdocs, Oracle, ServiceNow, MS Dynamics) and define best-fit enterprise architecture Apply industry-standard frameworks such as TOGAF and TM Forum (eTOM, SID, ODA), leveraging 7R modernisation strategies to define and drive architecture transformation Work with business, technology & 3rd party stakeholders to effectivity formulate communicate and conclude key architectural decisions Drive enterprise architecture governance to ensure alignment with principles, standards, and target-state architectures, maintaining architectural consistency and control Lead proposal development and deal shaping, translating client pain points into differentiated offerings and POVs Drive innovation through creation of reusable assets and PoCs, demonstrating business value and accelerating client decision-making Define enterprise data platforms, integration, and automation strategies, including AI-enabled architectures and agentic frameworks Identify opportunities to integrate AI and automation into BSS/OSS operations for improved efficiency and productivity Lead and mentor architecture teams, ensuring high-quality delivery, capability development, and alignment with enterprise standards Qualifications Have experience in the Communications, Media & Technology (CMT) industry, with strong global telecom exposure Possess deep knowledge of Telco BSS/OSS domains, including CRM, CPQ, Order Management, Product Management, Billing, and OSS Have experience delivering complex digital transformation programs across large-scale telecom environments Bring a strong blend of consulting, enterprise architecture, and telecom domain expertise Have strong knowledge of cloud-native architectures, digital decoupling, and platform-based transformation strategies Demonstrate strong stakeholder management and executive communication skills, with the ability to influence senior leaders Have experience with AI, data platforms, and emerging technologies, including Agentic AI and intelligent automation Deep expertise in CPQ (B2B Telco), billing architectures (mobile/converged), and revenue management Experience across OSS domain, including service fulfilment, provisioning, and assurance (e.g. ServiceNow, Remedy, AIOps, NetOps, and CMDB Strong understanding of telecom products and lifecycle management across Mobile, Fixed, IoT, Digital, and Cloud services TOGAF certified enterprise architecture practitioner Proven hands on experience leveraging enterprise architecture tools (e.g., LeanIX, Orbus) to support architecture governance and modelling Set yourself apart Demonstration of in depth technology insight in particular Telco functional domain e.g. Sales, CRM, Order Management, Product management, Billing and OSS Experience working as a enterprise architect Experience in business capability and process taxonomies, maturity assessments and alignment of gaps to enabling technology solutions Experience with Enterprise / platform / application / data architecture Knowledge of architecture tools such as LeanIX, Ardoq, iServer, etc. Previous experience in Comms and Media Experience in major enterprise architecture engagements e.g. application optimisation/rationalisation, re platforming, modernization of enterprise architecture Certified in AWS/Azure/GCP and other enterprise platforms Familiarity with applying key frameworks such as APQC Process Classification Framework, Zachman Framework, ITIL and Scaled Agile Framework Benefits At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for.
We are looking for a creative, commercially focused and highly motivated individual to help drive our business development strategy. The Business Development Manager for the Blockchain and DeFi ecosystem is a high impact role that sits at the forefront of innovation in the digital asset market. You will focus primarily on decentralized finance (DeFi) use cases, globally. You'll work with the most talented people at Fireblocks across the product, legal, finance, marketing and sales functions, and engage directly with the most innovative customers and partners across the Fireblocks Network. You'll gain a deep understanding of how Fireblocks clients interact with blockchains, protocols and applications, enabling you to identify new opportunities and develop solutions to unlock new areas of growth for the business. What You'll Do Bring your commercial and innovative mindset to identify and grow new revenue streams. Identify and prioritise new blockchains, protocols and applications that will support the 2400 customers in the Fireblocks network. Create solutions that build on the core Fireblocks offering and our partner ecosystem to deliver a differentiated offering for our clients. Work with product teams to develop the solution and sales teams to test market demand. Identify, structure and implement new partnerships to provide a complete solution for our clients. Work with the legal, finance, and operations functions to build out a robust solution. Work with marketing and sales teams globally to devise and deliver the GTM strategy. Be responsible for setting, tracking and meeting a revenue target. Additionally, Focus primarily on DeFi use cases globally. Represent Fireblocks externally as a subject matter expert at events/webinars. Develop and maintain a strong network across the industry to help identify new opportunities. Support corporate development themes with market insights. What You'll Bring 5+ years of experience in crypto or venture capital, with a focus on DeFi. Deep enthusiasm for blockchain, DeFi and advancing the digital asset industry forward. Strong network in the crypto industry and track record of building and leveraging relationships to drive revenue opportunities. Strong financial background and proven commercial experience, including building a compelling business case with revenue/profit models. History of influencing and communicating effectively with senior executives, internally and externally, as well as working collaboratively with stakeholders across the organisation. Creative approach to problem solving and an entrepreneurial approach to identifying business opportunities. Ability to learn quickly and work in fast paced, high ambiguity environments, demonstrating initiative and adaptability with limited guidance. Collaborative, strategic, and low ego mindset, driven by intellectual curiosity and a desire to challenge the status quo. This is a hybrid role, in-office 2 3 days a week.
25/07/2026
Full time
We are looking for a creative, commercially focused and highly motivated individual to help drive our business development strategy. The Business Development Manager for the Blockchain and DeFi ecosystem is a high impact role that sits at the forefront of innovation in the digital asset market. You will focus primarily on decentralized finance (DeFi) use cases, globally. You'll work with the most talented people at Fireblocks across the product, legal, finance, marketing and sales functions, and engage directly with the most innovative customers and partners across the Fireblocks Network. You'll gain a deep understanding of how Fireblocks clients interact with blockchains, protocols and applications, enabling you to identify new opportunities and develop solutions to unlock new areas of growth for the business. What You'll Do Bring your commercial and innovative mindset to identify and grow new revenue streams. Identify and prioritise new blockchains, protocols and applications that will support the 2400 customers in the Fireblocks network. Create solutions that build on the core Fireblocks offering and our partner ecosystem to deliver a differentiated offering for our clients. Work with product teams to develop the solution and sales teams to test market demand. Identify, structure and implement new partnerships to provide a complete solution for our clients. Work with the legal, finance, and operations functions to build out a robust solution. Work with marketing and sales teams globally to devise and deliver the GTM strategy. Be responsible for setting, tracking and meeting a revenue target. Additionally, Focus primarily on DeFi use cases globally. Represent Fireblocks externally as a subject matter expert at events/webinars. Develop and maintain a strong network across the industry to help identify new opportunities. Support corporate development themes with market insights. What You'll Bring 5+ years of experience in crypto or venture capital, with a focus on DeFi. Deep enthusiasm for blockchain, DeFi and advancing the digital asset industry forward. Strong network in the crypto industry and track record of building and leveraging relationships to drive revenue opportunities. Strong financial background and proven commercial experience, including building a compelling business case with revenue/profit models. History of influencing and communicating effectively with senior executives, internally and externally, as well as working collaboratively with stakeholders across the organisation. Creative approach to problem solving and an entrepreneurial approach to identifying business opportunities. Ability to learn quickly and work in fast paced, high ambiguity environments, demonstrating initiative and adaptability with limited guidance. Collaborative, strategic, and low ego mindset, driven by intellectual curiosity and a desire to challenge the status quo. This is a hybrid role, in-office 2 3 days a week.
Strategic Partner Development Manager, AI Pureplay London, UK About the job As a Strategic Partner Development Manager, AI Pureplay, you will drive the recruitment strategy of new partners into the portfolio and accelerate their adoption of Google Cloud services. You will work across Google Cloud's product management, engineering, marketing, and customer-facing organizations to foster strong executive alignment with these partners, develop a co-innovation plan for new solutions and orchestrate the co-sell motion between Google Cloud and the partners sales organizations. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Job requirements Bachelor's degree or equivalent practical experience. 15 years of experience in partner management, business development, sales, or channel development in the technology industry. Experience participating in or coordinating AI/ML technical transformations, utilizing FDE or embedded delivery model. Preferred qualifications Experience launching partner products and solutions, including complex channel go-to-market motions such as multi-partner solutions, procurement through cloud marketplaces, and consumption-based solutions. Experience managing and growing technology partnership relationships with cross-functional teams internally and externally. Experience planning and managing at strategic and operational levels. Experience interfacing with, and being a trusted partner for, C-level executives in partner companies. Proficiency with Google Cloud AI offerings (Vertex AI, Gemini, ADK) and familiarity with modern multi-agent systems (e.g., LangGraph, CrewAI), coding agents, and open-source developer tool harnesses. Responsibilities Coordinate day-to-day operations of capacity planning models to match scarce, high-value partner Forward Deployed Engineer (FDE) resources with high-stakes customer accounts, track engagement pipelines, manage staffing models, and monitor delivery milestones to safeguard co-sell and delivery excellence. Support partner teams as they embed directly within enterprise accounts, helping them navigate complex customer environments and successfully bridge multi-agent orchestration with legacy corporate databases and hybrid architectures. Drive the ground-level execution of commercial structures that accelerate time-to-value and Return on Investment (ROI) for the customer, scale business for the partner, and maximize platform consumption for Google Cloud. Act as a critical touchpoint between partner engineers, Google Cloud Sales teams, and technology Leadership, gathering real-world field insights and technical bottlenecks directly from partner deployments, helping synthesizing feedback back to internal cloud AI product and Engineering teams. Equal Employment Opportunity Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
25/07/2026
Full time
Strategic Partner Development Manager, AI Pureplay London, UK About the job As a Strategic Partner Development Manager, AI Pureplay, you will drive the recruitment strategy of new partners into the portfolio and accelerate their adoption of Google Cloud services. You will work across Google Cloud's product management, engineering, marketing, and customer-facing organizations to foster strong executive alignment with these partners, develop a co-innovation plan for new solutions and orchestrate the co-sell motion between Google Cloud and the partners sales organizations. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Job requirements Bachelor's degree or equivalent practical experience. 15 years of experience in partner management, business development, sales, or channel development in the technology industry. Experience participating in or coordinating AI/ML technical transformations, utilizing FDE or embedded delivery model. Preferred qualifications Experience launching partner products and solutions, including complex channel go-to-market motions such as multi-partner solutions, procurement through cloud marketplaces, and consumption-based solutions. Experience managing and growing technology partnership relationships with cross-functional teams internally and externally. Experience planning and managing at strategic and operational levels. Experience interfacing with, and being a trusted partner for, C-level executives in partner companies. Proficiency with Google Cloud AI offerings (Vertex AI, Gemini, ADK) and familiarity with modern multi-agent systems (e.g., LangGraph, CrewAI), coding agents, and open-source developer tool harnesses. Responsibilities Coordinate day-to-day operations of capacity planning models to match scarce, high-value partner Forward Deployed Engineer (FDE) resources with high-stakes customer accounts, track engagement pipelines, manage staffing models, and monitor delivery milestones to safeguard co-sell and delivery excellence. Support partner teams as they embed directly within enterprise accounts, helping them navigate complex customer environments and successfully bridge multi-agent orchestration with legacy corporate databases and hybrid architectures. Drive the ground-level execution of commercial structures that accelerate time-to-value and Return on Investment (ROI) for the customer, scale business for the partner, and maximize platform consumption for Google Cloud. Act as a critical touchpoint between partner engineers, Google Cloud Sales teams, and technology Leadership, gathering real-world field insights and technical bottlenecks directly from partner deployments, helping synthesizing feedback back to internal cloud AI product and Engineering teams. Equal Employment Opportunity Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
Director of IT Engineering Role Expectations The Director of Engineering (DOE) possesses a range of management, technology, and engineering experiences serving as the leader of our engineering department. The DOE is responsible for developing the technological vision for the Company in partnership with other executives; establishing the executive direction related to the technological interests of the Company, how technology is utilized in support of our staff, partners, and customers to help improve and increase business; as well as oversee the effective deployment, implementation, and management of internal engineering operations. The DOE will develop a roadmap and budget to help support technology investments that enable the Company to meet its vision. The DOE is both a strategist and a technologist able to provide high-level strategy guidance to staff, partners, and vendors as well as provide mentorship and instruction to our delivery teams in all aspects of technology implementation. Responsibilities Executive Leadership Strategize with CIO and major stakeholders to align the goals of the engineering team with the goals of the Company. Provide sound technical leadership in all aspects of the Company business operations Advocate and communicate technology and engineering capabilities internally and externally and actively support the company's business and growth efforts by being the technical subject matter expert Establish and nurture relationships with The Company staff, partners, and vendors to demonstrate the Company's engineering capabilities and help them be more effective and efficient through leveraging technology and engineering Provide technical thought leadership for the business, internally among staff and externally across partners and vendors Develop the company's strategy for how technology and engineering will be used and ensure that the technological resources meet the company's short and long-term vision Technical Leadership and Team Management Lead and empower The Company's engineering team to develop strategies for the execution of our work and oversee that those strategies are thoughtfully executed and aligned with The Company's long-term business strategy and vision Serve the go-to person for the escalation of issues affecting engineering and technology teams (and help them navigate solutions) Continuously evaluate and improve engineering processes, tools, and methodologies to enhance efficiency and productivity Maintain relevance and up-to-date knowledge on modern technologies and practices to effectively deliver digital services in the art / gallery / museum / auction space Triage and problem-solve engineering and technology issues and assist teams in resolution and successfully lead teams to develop risk mitigation and incident management plans Audit The Company's technology usage and ensure technologies are used efficiently and securely Develop and implement strategies to mitigate the impact of engineering talent turnover on business continuity and maintain engineering capability resiliency Identify, attract, recruit, hire, and on-board experienced and value-aligned engineering personnel Mentor, coach, and support teams in the delivery of digital products and services Product Planning and Development Work with business and product management to develop and maintain a roadmap and budget for the execution of investments in the technology space in support of The Company's vision and mission Develop and maintain a standardized and efficient SDLC process, including methodologies, best practices, and tools, to ensure consistency and quality throughout the development process In collaboration with business and product management, oversee prioritization, project planning, execution, and delivery, ensuring that projects are completed on time, within scope, and within budget Collaborate with other stakeholders, including vendors, partners, designers, engineers, contractors, testers, and product managers, to ensure seamless project execution Qualifications Proven experience as a Director of Engineering or similar leadership role Experience in leading and overseeing development in all aspects of the SDLC using Agile/RAD methodologies Experience in designing and scaling out in-house customer relationship management, asset management, and business intelligence (and tangential ERP processes) software(s) Strong technical expertise in leading web applications projects built with Python (Django) and Javascript (React), deployed to cloud infrastructure (AWS) Exceptional leadership and team-building skills, particularly hiring/managing a remote, cross-functional (including UX designers, product managers, testers), global team Excellent project management and organizational skills Effective communication and interpersonal skills Strong problem-solving and decision-making abilities You will have at least 10 to 20 years expertise at this level. The position will be based in Central New York. The salary will be circa $200K - $250K. Do send your CV to us for this exciting new position and include your salary in USD along with your notice period and residential status.
25/07/2026
Full time
Director of IT Engineering Role Expectations The Director of Engineering (DOE) possesses a range of management, technology, and engineering experiences serving as the leader of our engineering department. The DOE is responsible for developing the technological vision for the Company in partnership with other executives; establishing the executive direction related to the technological interests of the Company, how technology is utilized in support of our staff, partners, and customers to help improve and increase business; as well as oversee the effective deployment, implementation, and management of internal engineering operations. The DOE will develop a roadmap and budget to help support technology investments that enable the Company to meet its vision. The DOE is both a strategist and a technologist able to provide high-level strategy guidance to staff, partners, and vendors as well as provide mentorship and instruction to our delivery teams in all aspects of technology implementation. Responsibilities Executive Leadership Strategize with CIO and major stakeholders to align the goals of the engineering team with the goals of the Company. Provide sound technical leadership in all aspects of the Company business operations Advocate and communicate technology and engineering capabilities internally and externally and actively support the company's business and growth efforts by being the technical subject matter expert Establish and nurture relationships with The Company staff, partners, and vendors to demonstrate the Company's engineering capabilities and help them be more effective and efficient through leveraging technology and engineering Provide technical thought leadership for the business, internally among staff and externally across partners and vendors Develop the company's strategy for how technology and engineering will be used and ensure that the technological resources meet the company's short and long-term vision Technical Leadership and Team Management Lead and empower The Company's engineering team to develop strategies for the execution of our work and oversee that those strategies are thoughtfully executed and aligned with The Company's long-term business strategy and vision Serve the go-to person for the escalation of issues affecting engineering and technology teams (and help them navigate solutions) Continuously evaluate and improve engineering processes, tools, and methodologies to enhance efficiency and productivity Maintain relevance and up-to-date knowledge on modern technologies and practices to effectively deliver digital services in the art / gallery / museum / auction space Triage and problem-solve engineering and technology issues and assist teams in resolution and successfully lead teams to develop risk mitigation and incident management plans Audit The Company's technology usage and ensure technologies are used efficiently and securely Develop and implement strategies to mitigate the impact of engineering talent turnover on business continuity and maintain engineering capability resiliency Identify, attract, recruit, hire, and on-board experienced and value-aligned engineering personnel Mentor, coach, and support teams in the delivery of digital products and services Product Planning and Development Work with business and product management to develop and maintain a roadmap and budget for the execution of investments in the technology space in support of The Company's vision and mission Develop and maintain a standardized and efficient SDLC process, including methodologies, best practices, and tools, to ensure consistency and quality throughout the development process In collaboration with business and product management, oversee prioritization, project planning, execution, and delivery, ensuring that projects are completed on time, within scope, and within budget Collaborate with other stakeholders, including vendors, partners, designers, engineers, contractors, testers, and product managers, to ensure seamless project execution Qualifications Proven experience as a Director of Engineering or similar leadership role Experience in leading and overseeing development in all aspects of the SDLC using Agile/RAD methodologies Experience in designing and scaling out in-house customer relationship management, asset management, and business intelligence (and tangential ERP processes) software(s) Strong technical expertise in leading web applications projects built with Python (Django) and Javascript (React), deployed to cloud infrastructure (AWS) Exceptional leadership and team-building skills, particularly hiring/managing a remote, cross-functional (including UX designers, product managers, testers), global team Excellent project management and organizational skills Effective communication and interpersonal skills Strong problem-solving and decision-making abilities You will have at least 10 to 20 years expertise at this level. The position will be based in Central New York. The salary will be circa $200K - $250K. Do send your CV to us for this exciting new position and include your salary in USD along with your notice period and residential status.
Senior IT Manager Location: Hybrid / London, UK Job type: Permanent / Full time Sector and subsector: Voluntary/Charity General Annual Fixed salary: £47,925.00 Hours: 35 hours per week Closing date: Monday 27 July 2026 at midnight Interview date: Tuesday 11 August 2026 Role: Permanent position Who we are looking for Breakthrough T1D is the UK's leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we're looking for a Senior IT Manager to help us build on this momentum. Technology sits at the heart of how we deliver that mission-and we're looking for a Senior IT Manager who can take us into our next chapter. You'll have the autonomy to set direction, make decisions, and build an IT environment that's robust, secure, and future ready. A natural collaborator you'll support cross organisational projects, taking the lead on all IT initiatives, alongside supporting staff to upskill across a range of IT packages. This is the ideal role for someone who can see the big picture while happily keeping the day to day operations running smoothly. Experience required You'll have previous experience of: Management of digital systems, in particular Microsoft 365 Digital project management / rollout of digital systems Providing IT/digital support to multiple teams across an organisation Management and development of good relationships with external IT support services and suppliers Co ordinating training for multiple teams, and mitigating against the risk of cyber attacks Involvement with management of digital systems (CRM, website) Cybersecurity systems and training Drafting IT policies/documentation Employee benefits Hybrid working arrangements Flexible working and will consider compressed hours Generous annual leave entitlement - 25 days per year plus bank holidays for full time staff with leave increasing after three and five years' service Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment Season ticket and cycle loan Family friendly policies - maternity, paternity, adoption and shared parental leave at enhanced rates Personalised training to suit your career aspirations and professional development Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
25/07/2026
Full time
Senior IT Manager Location: Hybrid / London, UK Job type: Permanent / Full time Sector and subsector: Voluntary/Charity General Annual Fixed salary: £47,925.00 Hours: 35 hours per week Closing date: Monday 27 July 2026 at midnight Interview date: Tuesday 11 August 2026 Role: Permanent position Who we are looking for Breakthrough T1D is the UK's leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we're looking for a Senior IT Manager to help us build on this momentum. Technology sits at the heart of how we deliver that mission-and we're looking for a Senior IT Manager who can take us into our next chapter. You'll have the autonomy to set direction, make decisions, and build an IT environment that's robust, secure, and future ready. A natural collaborator you'll support cross organisational projects, taking the lead on all IT initiatives, alongside supporting staff to upskill across a range of IT packages. This is the ideal role for someone who can see the big picture while happily keeping the day to day operations running smoothly. Experience required You'll have previous experience of: Management of digital systems, in particular Microsoft 365 Digital project management / rollout of digital systems Providing IT/digital support to multiple teams across an organisation Management and development of good relationships with external IT support services and suppliers Co ordinating training for multiple teams, and mitigating against the risk of cyber attacks Involvement with management of digital systems (CRM, website) Cybersecurity systems and training Drafting IT policies/documentation Employee benefits Hybrid working arrangements Flexible working and will consider compressed hours Generous annual leave entitlement - 25 days per year plus bank holidays for full time staff with leave increasing after three and five years' service Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment Season ticket and cycle loan Family friendly policies - maternity, paternity, adoption and shared parental leave at enhanced rates Personalised training to suit your career aspirations and professional development Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
Quality Manager- Worthing £50,000 - £55,000 Depending on experience A new and exciting opportunity has arisen for a Quality Manager to join a UK known component manufacturer in the Worthing area. This is a great opportunity to join an innovative and creative industry! Role & Responsibilities: Manage and maintain the AS9100-compliant Quality Management System. Lead internal, customer, and third-party audits; serve as primary point of contact for quality-related matters. Develop, implement, and monitor quality assurance procedures and work instructions for manufacturing, assembly, and inspection processes. Supervise quality department staff, including inspectors, auditors, and quality engineers. Oversee First Article Inspections (FAIs), PPAPs, and FAIR documentation per AS9102 standards. Utilize CMM machines and related inspection tools to ensure compliance with tight tolerances. Review engineering drawings, specifications, and manufacturing instructions to establish proper inspection criteria. Support new product introduction and process validation. Lead root cause analysis (RCA) and corrective/preventive actions (CAPA) for non-conformances. Manage MRB (Material Review Board) process and ensure timely disposition of nonconforming materials. Collaborate with cross-functional teams in operations, engineering, purchasing, and production to resolve quality issues. Analyze quality metrics and drive continuous improvement initiatives (Lean, Six Sigma, etc.) Train and mentor team members on quality standards and best practices. Ensure calibration of measurement equipment and inspection tools. Knowledge, Skills & Experience: Experience in quality leadership role in a high-precision manufacturing environment Strong knowledge and implementation experience with AS9100 (and ISO 9001) Hands-on experience with CNC machining, CMM inspection, tight tolerance parts, welding, fabrication, and assembly Proficient in reading GD&T and technical drawings (per ASME Y14.5) Strong familiarity with CMM programming and inspection software (e.g., PC-DMIS, Calypso) Experience with root cause analysis tools (5 Whys, Fishbone, 8D, etc Excellent leadership, organizational, and communication skills. Experience managing and mentoring a quality team. Certifications such as CQE, CQM, or Six Sigma are a plus If you believe you are a good fit for a Quality Manager then apply now! Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
25/07/2026
Full time
Quality Manager- Worthing £50,000 - £55,000 Depending on experience A new and exciting opportunity has arisen for a Quality Manager to join a UK known component manufacturer in the Worthing area. This is a great opportunity to join an innovative and creative industry! Role & Responsibilities: Manage and maintain the AS9100-compliant Quality Management System. Lead internal, customer, and third-party audits; serve as primary point of contact for quality-related matters. Develop, implement, and monitor quality assurance procedures and work instructions for manufacturing, assembly, and inspection processes. Supervise quality department staff, including inspectors, auditors, and quality engineers. Oversee First Article Inspections (FAIs), PPAPs, and FAIR documentation per AS9102 standards. Utilize CMM machines and related inspection tools to ensure compliance with tight tolerances. Review engineering drawings, specifications, and manufacturing instructions to establish proper inspection criteria. Support new product introduction and process validation. Lead root cause analysis (RCA) and corrective/preventive actions (CAPA) for non-conformances. Manage MRB (Material Review Board) process and ensure timely disposition of nonconforming materials. Collaborate with cross-functional teams in operations, engineering, purchasing, and production to resolve quality issues. Analyze quality metrics and drive continuous improvement initiatives (Lean, Six Sigma, etc.) Train and mentor team members on quality standards and best practices. Ensure calibration of measurement equipment and inspection tools. Knowledge, Skills & Experience: Experience in quality leadership role in a high-precision manufacturing environment Strong knowledge and implementation experience with AS9100 (and ISO 9001) Hands-on experience with CNC machining, CMM inspection, tight tolerance parts, welding, fabrication, and assembly Proficient in reading GD&T and technical drawings (per ASME Y14.5) Strong familiarity with CMM programming and inspection software (e.g., PC-DMIS, Calypso) Experience with root cause analysis tools (5 Whys, Fishbone, 8D, etc Excellent leadership, organizational, and communication skills. Experience managing and mentoring a quality team. Certifications such as CQE, CQM, or Six Sigma are a plus If you believe you are a good fit for a Quality Manager then apply now! Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. For more information visit Job Reference VN2508 Department description The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, programme, document, test, and delivery bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of Marex's business divisions and works with a corresponding Business Technology and Application Support team. Role Summary The QA proactively assists with the business stream Enterprise with increasing the quality of the systems they build and maintain. Working with QA, developers and stakeholders to strive to improve system reliability, ensure fulfilment of business requirements, and prevent regression. All employees are expected to understand and comply with any Sarbanes Oxley operational requirements relevant to their role. Responsibilities Role specific: Test automation: Design, build, and maintain automated test scripts and frameworks to reduce manual work. Shift-left integration: Collaborate early with developers and product managers to identify risks and define quality standards before writing code. CI/CD support: Integrate automated tests into continuous integration and deployment pipelines to provide rapid feedback on each code change. Technical Testing: Conduct specialized tests beyond UI checks, including API testing. Proactively investigating into performance/load testing, and database integrity verification. Defect management: Involves root-cause analysis to help developers prevent bug recurrence. Process governance: Establish and maintain quality standards, documentation, and select appropriate testing tools within the QA team. Coaching: QAs and developers on test quality, automation best practices, and testing discipline. Requirement Analysis: Reviewing business requirements and user stories to ensure they are clear, complete, and testable. Defect management: Find, log, and track bugs using Jira, collaborating with developers to confirm fixes. Quality reporting: Preparing reports for stakeholders detailing the software's readiness for release. AI: Championed AI-driven quality initiatives by leveraging Generative AI and NLP to automate the conversion of user stories into Playwright scripts, reducing script development time and increasing sprint velocity. All staff Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. Report any breaches of policy to Compliance and/or your supervisor as required. Escalate risk events immediately. Provide input to risk management processes, as required. Competencies, Skills and Experience Competencies Excellent verbal and written communication skills. A collaborative team player, approachable, self-efficient and influences a positive work environment. Demonstrates curiosity. Resilient in a challenging, fast-paced environment. Excels at building relationships, networking and influencing others. Maintain a commitment to continuous professional development by acquiring proficiency in emerging tools and frameworks. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness. Attention to detail and a passion for driving up the quality of software. Skills and Experience Essential: Middle Level QA Automation Engineer Experienced in the configuration and implementation of a cross section of automated testing approaches and tools; unit, UI, browser, contract/API, performance/load, Playwright, Postman, Swagger etc. Experienced in following application(s) all beneficial: JIRA, XRAY, WIKI, Bitbucket cloud, AWS, Splunk, SQL, MongoDB Understanding of software diagnostic tools and testing methods (automation, smoke, functionality, usability, performance, regression, and user acceptance). Experience working closely with development teams and championing an automation-first and shift-left approach to quality control. Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. Agile and scrum development methodologies. Desirable Experienced in following domains all beneficial: Financial background Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Inclusion Statement Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
25/07/2026
Full time
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. For more information visit Job Reference VN2508 Department description The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, programme, document, test, and delivery bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of Marex's business divisions and works with a corresponding Business Technology and Application Support team. Role Summary The QA proactively assists with the business stream Enterprise with increasing the quality of the systems they build and maintain. Working with QA, developers and stakeholders to strive to improve system reliability, ensure fulfilment of business requirements, and prevent regression. All employees are expected to understand and comply with any Sarbanes Oxley operational requirements relevant to their role. Responsibilities Role specific: Test automation: Design, build, and maintain automated test scripts and frameworks to reduce manual work. Shift-left integration: Collaborate early with developers and product managers to identify risks and define quality standards before writing code. CI/CD support: Integrate automated tests into continuous integration and deployment pipelines to provide rapid feedback on each code change. Technical Testing: Conduct specialized tests beyond UI checks, including API testing. Proactively investigating into performance/load testing, and database integrity verification. Defect management: Involves root-cause analysis to help developers prevent bug recurrence. Process governance: Establish and maintain quality standards, documentation, and select appropriate testing tools within the QA team. Coaching: QAs and developers on test quality, automation best practices, and testing discipline. Requirement Analysis: Reviewing business requirements and user stories to ensure they are clear, complete, and testable. Defect management: Find, log, and track bugs using Jira, collaborating with developers to confirm fixes. Quality reporting: Preparing reports for stakeholders detailing the software's readiness for release. AI: Championed AI-driven quality initiatives by leveraging Generative AI and NLP to automate the conversion of user stories into Playwright scripts, reducing script development time and increasing sprint velocity. All staff Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. Report any breaches of policy to Compliance and/or your supervisor as required. Escalate risk events immediately. Provide input to risk management processes, as required. Competencies, Skills and Experience Competencies Excellent verbal and written communication skills. A collaborative team player, approachable, self-efficient and influences a positive work environment. Demonstrates curiosity. Resilient in a challenging, fast-paced environment. Excels at building relationships, networking and influencing others. Maintain a commitment to continuous professional development by acquiring proficiency in emerging tools and frameworks. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness. Attention to detail and a passion for driving up the quality of software. Skills and Experience Essential: Middle Level QA Automation Engineer Experienced in the configuration and implementation of a cross section of automated testing approaches and tools; unit, UI, browser, contract/API, performance/load, Playwright, Postman, Swagger etc. Experienced in following application(s) all beneficial: JIRA, XRAY, WIKI, Bitbucket cloud, AWS, Splunk, SQL, MongoDB Understanding of software diagnostic tools and testing methods (automation, smoke, functionality, usability, performance, regression, and user acceptance). Experience working closely with development teams and championing an automation-first and shift-left approach to quality control. Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. Agile and scrum development methodologies. Desirable Experienced in following domains all beneficial: Financial background Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Inclusion Statement Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
We are seeking an experienced Project Manager / Product Owner - Business Banking to lead the development and delivery of innovative banking products and services for Small Business, Commercial, and Corporate Banking customers. The role serves as a critical bridge between business stakeholders, technology teams, operations, and delivery partners, ensuring that product initiatives align with customer needs, regulatory requirements, and strategic business objectives. Key Responsibilities Define product vision, roadmap, and business requirements for Business Banking products. Gather, analyze, and prioritize business and customer requirements. Manage and maintain the product backlog, ensuring alignment with business goals. Work closely with business stakeholders, technology teams, and operations teams throughout the product lifecycle. Drive Agile ceremonies including backlog grooming, sprint planning, reviews, and retrospectives. Collaborate with development teams to deliver customer centric digital banking solutions. Ensure compliance with banking regulations, risk controls, and governance standards. Monitor product performance, customer adoption, and business outcomes. Coordinate with Hybrid Cloud and infrastructure teams to support product deployment and operational readiness. Manage project scope, timelines, risks, dependencies, and stakeholder communications. Identify opportunities for process improvements, automation, and innovation. Skill Requirements Experience as a Product Owner, Project Manager, or Business Analyst in Banking or Financial Services. Strong understanding of Business Banking, Commercial Banking, and Corporate Banking products. Experience working in Agile/Scrum delivery environments. Knowledge of Digital Banking platforms and customer journeys. Exposure to Hybrid Cloud environments and cloud transformation initiatives. Strong stakeholder management and communication skills. Experience with regulatory and compliance requirements within the banking sector. Other Requirements Commercial Banking or Corporate Banking experience Hybrid Cloud Managed Services experience Open Banking and API Ecosystems Data Analytics and Reporting Tools AI/GenAI enabled Banking Solutions FinTech integration experience Customer Experience (CX) transformation initiatives Salesforce, JIRA, Confluence, Azure DevOps experience
25/07/2026
Full time
We are seeking an experienced Project Manager / Product Owner - Business Banking to lead the development and delivery of innovative banking products and services for Small Business, Commercial, and Corporate Banking customers. The role serves as a critical bridge between business stakeholders, technology teams, operations, and delivery partners, ensuring that product initiatives align with customer needs, regulatory requirements, and strategic business objectives. Key Responsibilities Define product vision, roadmap, and business requirements for Business Banking products. Gather, analyze, and prioritize business and customer requirements. Manage and maintain the product backlog, ensuring alignment with business goals. Work closely with business stakeholders, technology teams, and operations teams throughout the product lifecycle. Drive Agile ceremonies including backlog grooming, sprint planning, reviews, and retrospectives. Collaborate with development teams to deliver customer centric digital banking solutions. Ensure compliance with banking regulations, risk controls, and governance standards. Monitor product performance, customer adoption, and business outcomes. Coordinate with Hybrid Cloud and infrastructure teams to support product deployment and operational readiness. Manage project scope, timelines, risks, dependencies, and stakeholder communications. Identify opportunities for process improvements, automation, and innovation. Skill Requirements Experience as a Product Owner, Project Manager, or Business Analyst in Banking or Financial Services. Strong understanding of Business Banking, Commercial Banking, and Corporate Banking products. Experience working in Agile/Scrum delivery environments. Knowledge of Digital Banking platforms and customer journeys. Exposure to Hybrid Cloud environments and cloud transformation initiatives. Strong stakeholder management and communication skills. Experience with regulatory and compliance requirements within the banking sector. Other Requirements Commercial Banking or Corporate Banking experience Hybrid Cloud Managed Services experience Open Banking and API Ecosystems Data Analytics and Reporting Tools AI/GenAI enabled Banking Solutions FinTech integration experience Customer Experience (CX) transformation initiatives Salesforce, JIRA, Confluence, Azure DevOps experience
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. Visit Job Reference: VN2934 Overview of Marex / Department description The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Support function provides technical support for all applications. The Application Support team runs a 24/5 global front door to keep us up and running, backed up by business-aligned Support teams that specialise in maintaining their business stream's applications. Each business-aligned Application Support team works with a corresponding Business Technology and Development team. The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business systems used by control and support departments. The team handles all support requests, incidents, problems, and business continuity activities, to ensure the highest quality delivery of services to end users and clients. Role Summary The Application Support Analyst is responsible for taking ownership of issues and providing procedural and technical support to various teams and internal/external stakeholders. In addition to driving resolution of day-to-day issues, managing incidents and outages to resolution, this role requires a close partnership with the rest of the infrastructure team, the service desk and the wider IT group. In this role, you will work closely with both business stakeholders and engineering teams to identify, design, and deliver features that strengthen cross-selling capabilities and improve operational efficiency across the firm. Marex recognises the importance of digital services in delivering the best possible client experience. As a result, the technology team plays an increasingly critical role in the firm's evolution, enabling business growth and supporting the delivery of new products and services. Responsibilities Role specific: Support business users offering second- and third-line support. Knowledge of scripting language (PowerShell, Python ). Manage new system analysis and implementation. Provide incident management per ITIL standards. Liaison between technology department and business groups to communicate system changes. Manage process and trading system documentation in existing template; produce and regularly maintain to a high standard. Ensure active tasks retain focus through workflow and prioritisation awareness. Manage vendor system upgrades and implementation. Manage technical client onboarding. Locate and define new process improvement opportunities. Complete exchange reporting and compliance audits. All staff: Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. Report any breaches of policy to Compliance and/ or your supervisor as required. Escalate risk events immediately. Provide input to risk management processes, as required. Competencies, Skills and Experience Competencies: A collaborative team player, approachable, self-efficient and influences a positive work environment. Demonstrates curiosity. Resilient in a challenging, fast-paced environment. Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Skills and Experience: Essential: Solid background in Windows, Linux/Unix OS, including one of the following: SQL, PostgreSQL, MongoDB, Oracle. Strong Excel skills, including advanced formulas, VBA and other Excel features for handling complex tasks. Must be able to work under demanding conditions with a calm demeanour. Experience gained in a Financial Services background, ideally in Energy markets and trading technology. Experience with Trayport and Equias systems is desirable but not a must. Ability to work as part of a team in an environment with changing expectations. Proven ability to show a proactiveness in picking up issues and improving existing processes. Process-driven and systematic mindset. Experience with ITIL and change management processes. Excellent documentation, communication, and organizational skills. Ability to build strong relationships with Application Development teams and business sponsors. General front-to-back knowledge of the flow for trading/clearing/operational process in settlement of futures and OTC. Experience in exchange and vendor management. Knowledge of server-side infrastructure and admin tools. Ability to work shifts patterns (if required) and on-call. Knowledge of market connectivity protocols for key global derivative, commodity, cash and equity markets. Prior experience in a support role, liaising directly with clients in a technical capacity. Excellent verbal and written communication skills. Desirable: Bachelor's degree in any relevant field. Conduct Rules, You must: Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Acting as a role model for the values of the Company: Be collaborative By working together across the organisation, we foster teamwork, can better respond to challenges and successfully deliver for our clients. Act with integrity We pride ourselves on our honesty and high ethical standards. We apply these values when working with all our clients, colleagues and other stakeholders. Be adaptable and entrepreneurial We embrace change as markets evolve to constantly increase our efficiency and create innovative solutions for our clients. We are interested in the world around us and inquisitive about understanding the challenges and opportunities our clients face. Be respectful How we treat each other, and our clients says everything about who we are. We always act respectfully and treat people fairly in everything we do. Nurture talent We aim to grow our own talent and make Marex the place ambitious, hardworking and talented people choose to build their career. This means giving and taking stretch opportunities, taking risks, and committing to career development and support - for ourselves, and our teams. Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
25/07/2026
Full time
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. Visit Job Reference: VN2934 Overview of Marex / Department description The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Support function provides technical support for all applications. The Application Support team runs a 24/5 global front door to keep us up and running, backed up by business-aligned Support teams that specialise in maintaining their business stream's applications. Each business-aligned Application Support team works with a corresponding Business Technology and Development team. The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business systems used by control and support departments. The team handles all support requests, incidents, problems, and business continuity activities, to ensure the highest quality delivery of services to end users and clients. Role Summary The Application Support Analyst is responsible for taking ownership of issues and providing procedural and technical support to various teams and internal/external stakeholders. In addition to driving resolution of day-to-day issues, managing incidents and outages to resolution, this role requires a close partnership with the rest of the infrastructure team, the service desk and the wider IT group. In this role, you will work closely with both business stakeholders and engineering teams to identify, design, and deliver features that strengthen cross-selling capabilities and improve operational efficiency across the firm. Marex recognises the importance of digital services in delivering the best possible client experience. As a result, the technology team plays an increasingly critical role in the firm's evolution, enabling business growth and supporting the delivery of new products and services. Responsibilities Role specific: Support business users offering second- and third-line support. Knowledge of scripting language (PowerShell, Python ). Manage new system analysis and implementation. Provide incident management per ITIL standards. Liaison between technology department and business groups to communicate system changes. Manage process and trading system documentation in existing template; produce and regularly maintain to a high standard. Ensure active tasks retain focus through workflow and prioritisation awareness. Manage vendor system upgrades and implementation. Manage technical client onboarding. Locate and define new process improvement opportunities. Complete exchange reporting and compliance audits. All staff: Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. Report any breaches of policy to Compliance and/ or your supervisor as required. Escalate risk events immediately. Provide input to risk management processes, as required. Competencies, Skills and Experience Competencies: A collaborative team player, approachable, self-efficient and influences a positive work environment. Demonstrates curiosity. Resilient in a challenging, fast-paced environment. Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Skills and Experience: Essential: Solid background in Windows, Linux/Unix OS, including one of the following: SQL, PostgreSQL, MongoDB, Oracle. Strong Excel skills, including advanced formulas, VBA and other Excel features for handling complex tasks. Must be able to work under demanding conditions with a calm demeanour. Experience gained in a Financial Services background, ideally in Energy markets and trading technology. Experience with Trayport and Equias systems is desirable but not a must. Ability to work as part of a team in an environment with changing expectations. Proven ability to show a proactiveness in picking up issues and improving existing processes. Process-driven and systematic mindset. Experience with ITIL and change management processes. Excellent documentation, communication, and organizational skills. Ability to build strong relationships with Application Development teams and business sponsors. General front-to-back knowledge of the flow for trading/clearing/operational process in settlement of futures and OTC. Experience in exchange and vendor management. Knowledge of server-side infrastructure and admin tools. Ability to work shifts patterns (if required) and on-call. Knowledge of market connectivity protocols for key global derivative, commodity, cash and equity markets. Prior experience in a support role, liaising directly with clients in a technical capacity. Excellent verbal and written communication skills. Desirable: Bachelor's degree in any relevant field. Conduct Rules, You must: Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Acting as a role model for the values of the Company: Be collaborative By working together across the organisation, we foster teamwork, can better respond to challenges and successfully deliver for our clients. Act with integrity We pride ourselves on our honesty and high ethical standards. We apply these values when working with all our clients, colleagues and other stakeholders. Be adaptable and entrepreneurial We embrace change as markets evolve to constantly increase our efficiency and create innovative solutions for our clients. We are interested in the world around us and inquisitive about understanding the challenges and opportunities our clients face. Be respectful How we treat each other, and our clients says everything about who we are. We always act respectfully and treat people fairly in everything we do. Nurture talent We aim to grow our own talent and make Marex the place ambitious, hardworking and talented people choose to build their career. This means giving and taking stretch opportunities, taking risks, and committing to career development and support - for ourselves, and our teams. Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
Job Summary The Large Enterprise (LE) Account Manager is a key driver of merchant success, responsible for managing relationships, overseeing account strategy and identifying opportunities for portfolio growth. Acting as a trusted advisor, this role ensures seamless onboarding, product adoption, and ongoing support while advocating for merchant needs and aligning them with PayPal's strategic goals. Essential Responsibilities Identify and recommend best practices for business improvement. Lead functional projects and programs. Analyze business trends to inform decision making. Collaborate with internal teams to drive improvements. Monitor and report on account health and performance. Minimum Qualifications 5+ years relevant experience and a Bachelor's degree OR any equivalent combination of education and experience. Additional Responsibilities & Preferred Qualifications Develop and execute account strategies aligned with PayPal's vision to deliver sustainable, long term value for merchants and PayPal. Drive revenue retention, upsell, and cross sell opportunities, consistently achieving sales quotas and exceeding KPIs. Negotiate and manage complex commercial terms, contracts, and agreements to achieve mutually beneficial outcomes. Monitor and enhance account health, proactively identifying and mitigating risks to merchant satisfaction and success. Advocate for merchant needs within PayPal, driving innovation and ensuring solutions align with evolving market demands. Oversee ongoing merchant operations, ensuring seamless onboarding, integration, and a positive customer experience. Anticipate future merchant needs through deep insights, fostering executive level alignment and long term partnership opportunities. Build and maintain strategic relationships with merchant, driving alignment with merchant goals and PayPal's solutions. Coordinate cross functional teams to deliver results in line with account plans and merchant expectations, ensuring operational excellence. Collaborate with internal teams to manage pipelines, accurately forecast revenue, and report on sales activities and outcomes. Leverage competitive and industry insights to refine account strategies and influence PayPal's broader business initiatives. Inspire collaboration, adaptability, and continuous learning within the team to deliver exceptional outcomes for merchants and PayPal. Qualifications Relevant experience in account management, client success, or sales, ideally within payments, technology, or financial services industries, with a focus on driving merchant growth and retention. Strong knowledge of the payments industry, including competitive landscape, market trends, and merchant needs, to shape and refine strategic account initiatives. A deep understanding of e commerce, merchant services, and payment solutions, with familiarity in fintech products and digital platforms as a strong advantage. Proven success managing and growing accounts, delivering strategic account plans, and achieving sales quotas through retention, upsell, and cross sell efforts. Expertise in building and maintaining strategic relationships including with senior executives, acting as a trusted advisor to align merchant goals with organizational solutions. Demonstrated ability to collaborate across cross functional teams, including product, engineering, and operations, to deliver seamless and innovative customer experiences. Exceptional communication and negotiation skills, with a track record of influencing stakeholders and securing mutually beneficial outcomes in complex deal structures. Analytical and strategic thinker with a proven ability to identify growth opportunities, address complex challenges, and deliver measurable business results. Proficient in using CRM tools (e.g., Salesforce) to manage pipelines, forecast revenue, and report on sales activities with accuracy. Collaborative and adaptable, thriving in a fast paced, dynamic environment while managing multiple priorities and delivering exceptional outcomes. Equal Employment Opportunity PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at . Travel Percent: 0.
25/07/2026
Full time
Job Summary The Large Enterprise (LE) Account Manager is a key driver of merchant success, responsible for managing relationships, overseeing account strategy and identifying opportunities for portfolio growth. Acting as a trusted advisor, this role ensures seamless onboarding, product adoption, and ongoing support while advocating for merchant needs and aligning them with PayPal's strategic goals. Essential Responsibilities Identify and recommend best practices for business improvement. Lead functional projects and programs. Analyze business trends to inform decision making. Collaborate with internal teams to drive improvements. Monitor and report on account health and performance. Minimum Qualifications 5+ years relevant experience and a Bachelor's degree OR any equivalent combination of education and experience. Additional Responsibilities & Preferred Qualifications Develop and execute account strategies aligned with PayPal's vision to deliver sustainable, long term value for merchants and PayPal. Drive revenue retention, upsell, and cross sell opportunities, consistently achieving sales quotas and exceeding KPIs. Negotiate and manage complex commercial terms, contracts, and agreements to achieve mutually beneficial outcomes. Monitor and enhance account health, proactively identifying and mitigating risks to merchant satisfaction and success. Advocate for merchant needs within PayPal, driving innovation and ensuring solutions align with evolving market demands. Oversee ongoing merchant operations, ensuring seamless onboarding, integration, and a positive customer experience. Anticipate future merchant needs through deep insights, fostering executive level alignment and long term partnership opportunities. Build and maintain strategic relationships with merchant, driving alignment with merchant goals and PayPal's solutions. Coordinate cross functional teams to deliver results in line with account plans and merchant expectations, ensuring operational excellence. Collaborate with internal teams to manage pipelines, accurately forecast revenue, and report on sales activities and outcomes. Leverage competitive and industry insights to refine account strategies and influence PayPal's broader business initiatives. Inspire collaboration, adaptability, and continuous learning within the team to deliver exceptional outcomes for merchants and PayPal. Qualifications Relevant experience in account management, client success, or sales, ideally within payments, technology, or financial services industries, with a focus on driving merchant growth and retention. Strong knowledge of the payments industry, including competitive landscape, market trends, and merchant needs, to shape and refine strategic account initiatives. A deep understanding of e commerce, merchant services, and payment solutions, with familiarity in fintech products and digital platforms as a strong advantage. Proven success managing and growing accounts, delivering strategic account plans, and achieving sales quotas through retention, upsell, and cross sell efforts. Expertise in building and maintaining strategic relationships including with senior executives, acting as a trusted advisor to align merchant goals with organizational solutions. Demonstrated ability to collaborate across cross functional teams, including product, engineering, and operations, to deliver seamless and innovative customer experiences. Exceptional communication and negotiation skills, with a track record of influencing stakeholders and securing mutually beneficial outcomes in complex deal structures. Analytical and strategic thinker with a proven ability to identify growth opportunities, address complex challenges, and deliver measurable business results. Proficient in using CRM tools (e.g., Salesforce) to manage pipelines, forecast revenue, and report on sales activities with accuracy. Collaborative and adaptable, thriving in a fast paced, dynamic environment while managing multiple priorities and delivering exceptional outcomes. Equal Employment Opportunity PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at . Travel Percent: 0.
Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protectingover 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK's Best Workplaces in 2023, 2024, 2025 and again in 2026, we have the top 4 slots on Which? Best Buy pet insurance, are ranked 4.8 on Trustpilot (higher than any other pet insurance provider) and we are extremely proud to be the only carbon negative pet insurer in the UK. The Role We're looking for a commercially minded and customer-focused Marketing Automation Manager to join our Customer Marketing team. This is an exciting opportunity to play a key role in delivering acquisition, retention and customer communication strategies that drive business performance and enhance customer engagement. You'll be responsible for planning, building, testing and optimising omni-channel customer journeys across email, SMS and direct mail. Working closely with stakeholders across the business, you'll use customer insight, data and marketing technology to deliver highly targeted and engaging communications throughout the customer lifecycle. This role would suit someone who enjoys combining creativity, data and technology to deliver measurable results and customer-centric outcomes. What You'll Be Doing Develop and deliver customer acquisition, retention and loyalty communication strategies that support business growth and customer engagement. Build, manage and optimise automated customer journeys across email, SMS and direct mail, ensuring communications are timely, relevant and effective. Own testing programmes across customer communications, using data and insight to continuously improve campaign performance and customer outcomes. Produce reporting, dashboarding and campaign analysis to identify trends, measure success and inform future activity. Collaborate with IT, MI, Operations and external partners to support CRM developments, customer data initiatives and marketing technology enhancements. Support cross-functional projects and continuous improvement initiatives, helping to deliver strategic objectives and enhance the customer experience. What We're Looking For Proven experience in CRM, direct marketing or customer marketing, with a track record of improving customer engagement and conversion. Experience using marketing automation platforms such as Apteco FastStats, PeopleStage, Orbit, Dotdigital or similar. Strong analytical skills with the ability to turn data and insights into effective marketing activity. Good understanding of GDPR, PECR and customer-focused marketing practices. Excellent communication and stakeholder management skills. A proactive, organised approach with the ability to manage multiple priorities and work both independently and collaboratively. What we offer 25 days annual leave which increases with service, plus bank holidays and an extra day off for your Birthday! Opportunity to buy/sell up to 5 days annual leave per calendar year Pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you'll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace Any personal data that you provide to us will be used for the sole purpose of processing your job application. This information will be kept for up to 6 months from the date that it is received on the basis of our legal obligation under employment law. If you have not heard from our careers team within two weeks, please assume on this occasion your application has been unsuccessful.
25/07/2026
Full time
Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protectingover 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK's Best Workplaces in 2023, 2024, 2025 and again in 2026, we have the top 4 slots on Which? Best Buy pet insurance, are ranked 4.8 on Trustpilot (higher than any other pet insurance provider) and we are extremely proud to be the only carbon negative pet insurer in the UK. The Role We're looking for a commercially minded and customer-focused Marketing Automation Manager to join our Customer Marketing team. This is an exciting opportunity to play a key role in delivering acquisition, retention and customer communication strategies that drive business performance and enhance customer engagement. You'll be responsible for planning, building, testing and optimising omni-channel customer journeys across email, SMS and direct mail. Working closely with stakeholders across the business, you'll use customer insight, data and marketing technology to deliver highly targeted and engaging communications throughout the customer lifecycle. This role would suit someone who enjoys combining creativity, data and technology to deliver measurable results and customer-centric outcomes. What You'll Be Doing Develop and deliver customer acquisition, retention and loyalty communication strategies that support business growth and customer engagement. Build, manage and optimise automated customer journeys across email, SMS and direct mail, ensuring communications are timely, relevant and effective. Own testing programmes across customer communications, using data and insight to continuously improve campaign performance and customer outcomes. Produce reporting, dashboarding and campaign analysis to identify trends, measure success and inform future activity. Collaborate with IT, MI, Operations and external partners to support CRM developments, customer data initiatives and marketing technology enhancements. Support cross-functional projects and continuous improvement initiatives, helping to deliver strategic objectives and enhance the customer experience. What We're Looking For Proven experience in CRM, direct marketing or customer marketing, with a track record of improving customer engagement and conversion. Experience using marketing automation platforms such as Apteco FastStats, PeopleStage, Orbit, Dotdigital or similar. Strong analytical skills with the ability to turn data and insights into effective marketing activity. Good understanding of GDPR, PECR and customer-focused marketing practices. Excellent communication and stakeholder management skills. A proactive, organised approach with the ability to manage multiple priorities and work both independently and collaboratively. What we offer 25 days annual leave which increases with service, plus bank holidays and an extra day off for your Birthday! Opportunity to buy/sell up to 5 days annual leave per calendar year Pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you'll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace Any personal data that you provide to us will be used for the sole purpose of processing your job application. This information will be kept for up to 6 months from the date that it is received on the basis of our legal obligation under employment law. If you have not heard from our careers team within two weeks, please assume on this occasion your application has been unsuccessful.
Summary As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. As a Staff Software Engineer, your expertise will help us on this journey, creating solutions for the business that are robust and scalable, with good observability and metrics, following best-in-class engineering practice. What You'll Do Your key accountabilities will include Software Development: Develop, test, and debug software solutions, taking a lead on what good coding practices look like. Technical Leadership: Provide expert guidance on complex projects, ensuring that software solutions align both with our strategy, technology standards, and follow engineering best practice. Architecture and Design: Lead the design of scalable and adaptable software solutions or 3rd party integrations, whilst partnering with colleagues in Architecture. Code Review: Conduct thorough code reviews to ensure adherence to technical standards, maintainability, automated testing and high-quality code. Foster a culture of continuous improvement. Collaboration: Gain a deep understanding of our area, working with key business stakeholders, product managers, and other engineers to be able to craft the most effective technical solutions. Who You Are Your skills and experience will include Proven track record in developing high-performing, robust backend systems and integrations, with a focus on optimisation and scalability. Deep understanding of software engineering principles, patterns, and practices, applied to the development of maintainable and adaptable code. Good understanding of automated testing practices and toolsets, and how they are best applied at unit, integration, and system levels, across both back and front-end technologies. Technical versatility and proficiency in a range of relevant programming languages (e.g. Java, PL/SQL, JavaScript) and tools (e.g. Git, CI/CD pipelines). Expertise in designing and implementing scalable applications on cloud infrastructure, with a focus on performance and security. Android mobile app experience is desirable. Tech Stack M&S uses a variety of technologies and as part of our modernization drive, will be introducing new ones. The sorts of technologies include: Java, Spring, SpringBOOT, Micronaut React, Next.js, Typescript, Angular Azure Cloud, Kubernetes, Dynatrace (observability) SQL Server, MongoDB Ignite, Redis What's In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
25/07/2026
Full time
Summary As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. As a Staff Software Engineer, your expertise will help us on this journey, creating solutions for the business that are robust and scalable, with good observability and metrics, following best-in-class engineering practice. What You'll Do Your key accountabilities will include Software Development: Develop, test, and debug software solutions, taking a lead on what good coding practices look like. Technical Leadership: Provide expert guidance on complex projects, ensuring that software solutions align both with our strategy, technology standards, and follow engineering best practice. Architecture and Design: Lead the design of scalable and adaptable software solutions or 3rd party integrations, whilst partnering with colleagues in Architecture. Code Review: Conduct thorough code reviews to ensure adherence to technical standards, maintainability, automated testing and high-quality code. Foster a culture of continuous improvement. Collaboration: Gain a deep understanding of our area, working with key business stakeholders, product managers, and other engineers to be able to craft the most effective technical solutions. Who You Are Your skills and experience will include Proven track record in developing high-performing, robust backend systems and integrations, with a focus on optimisation and scalability. Deep understanding of software engineering principles, patterns, and practices, applied to the development of maintainable and adaptable code. Good understanding of automated testing practices and toolsets, and how they are best applied at unit, integration, and system levels, across both back and front-end technologies. Technical versatility and proficiency in a range of relevant programming languages (e.g. Java, PL/SQL, JavaScript) and tools (e.g. Git, CI/CD pipelines). Expertise in designing and implementing scalable applications on cloud infrastructure, with a focus on performance and security. Android mobile app experience is desirable. Tech Stack M&S uses a variety of technologies and as part of our modernization drive, will be introducing new ones. The sorts of technologies include: Java, Spring, SpringBOOT, Micronaut React, Next.js, Typescript, Angular Azure Cloud, Kubernetes, Dynatrace (observability) SQL Server, MongoDB Ignite, Redis What's In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Your mission Data and Systems Manager London Hybrid 3 days a week in office Salary starting from £65k + Bonus We are looking for a Data and Systems Manager to own how Techspace uses data and technology. This is a broad, commercially minded role: strategic platform governance combined with oversight of our systems, infrastructure and AI tooling. In 2026, Techspace adopted Koho as our governed data layer. This role owns that relationship: managing SLAs, guiding platform evolution, and ensuring maximum business value. Beyond Koho, you will own our AI framework, governing how the business adopts AI tools, finding opportunities to automate and improve, and building capability across the team. You will also oversee our broader systems stack, systems integration and the infrastructure that sits with Techspace directly. You report into the Finance Director and work closely with Operations, Finance and the Commercial team. A core part of the role is ensuring the digital experience of interacting with Techspace is excellent - for our team and for our members. Responsibilities Data platform and Koho governance Act as Techspace's intelligent client for Koho: own the commercial relationship, hold the platform to agreed SLAs and shape the product roadmap to meet business needs. Oversee data accuracy, pipeline health and reporting quality; accelerate and resolve issues quickly when data integrity is at risk. Define and track KPIs for platform performance, including data freshness, dashboard adoption and accuracy rates across connected sources (OfficeRnD, HubSpot, Xero, Personio, Brivo). Translate reporting requirements from Finance, Sales and Operations into platform configuration and roadmap priorities. Manage the Koho commercial relationship: licence renewals, scope changes and break options if needed. Business intelligence and reporting Own the quality and accessibility of business intelligence across the organisation: reliable, self-serve data for leadership and teams. Partner with Finance, Sales and Operations to turn reporting requirements into durable dashboards and automated outputs, reducing reliance on manual exports. Define and govern data standards, naming conventions and access controls in partnership with Koho and across connected systems. Drive adoption of reporting tools and build team confidence in the data. AI framework and automation Own and evolve Techspace's internal AI framework: the standards, approved tooling and governance for how the business uses AI. Find and deliver AI and automation opportunities that save time, reduce errors or create new capabilities, including Koho's AI agents and internal tooling. Build AI capability across the business through internal training and practical adoption. Maintain and evolve Techspace's AI acceptable use policy in partnership with the Finance Director. Evaluate and pilot new AI tools within Techspace's approved platform framework, with a clear process for assessment and sign off. Systems and tooling Own the broader technology stack beyond Koho: Hubspot, Google Cloud Platform, Airwallex, OfficeRnD configuration and integrations between platforms. Oversee the Systems /Technology budget and manage access to the various systems by our internal team. This role will also manage vendor relationships and renewals; assess new tools on integration fit and value to drive efficiencies. Own the digital experience layer for both the team and Techspace members: the platforms people use to interact with us from member portals and booking systems to internal reporting tools should be seamless, well configured and consistent. Work with Operations to surface and resolve friction points quickly. Keep integrations between systems robust, auditable and well-documented. Act as internal owner for key platforms: first point of contact for access, configuration and change requests. Ensure data handling and system access comply with GDPR and Techspace's internal policies. Maintain clear documentation of systems, integrations and data flows: knowledge should never sit in a single person or vendor. Key performance indicators Koho platform health: data freshness, accuracy and pipeline uptime meeting agreed SLAs Dashboard adoption: percentage of teams using self-serve reporting rather than requesting manual exports AI framework: policy in place, tooling approved and measurable adoption across the team AI/automation initiatives: number of workflows delivered and time saved Vendor spend: technology stack managed within budget; renewals completed on time Your profile Required Experience managing or governing a third-party data or revenue operations platform: comfortable as an intelligent client, not just a hands-on builder. Strong commercial instincts around vendor relationships: able to hold suppliers accountable, negotiate scope and assess when a platform is not delivering value. Good working knowledge of data infrastructure, ETL pipelines, BI tools and data quality, even if you have not built them from scratch. Demonstrable experience owning or developing an AI framework: not just using AI tools, but governing how others use them. Hands-on experience with AI tools and workflow automation, practical delivery not just familiarity. Comfortable as a generalist in a small team: moving between strategic governance and hands on problem solving without losing pace. Able to translate technical complexity clearly for Finance, Operations and Sales colleagues. GDPR aware, with a thoughtful approach to access controls, documentation and audit trails. Preferred Experience in a scale up or high growth environment (proptech, flex workspace or SaaS is a bonus). Familiarity with HubSpot, OfficeRnD, Xero, Personio or similar platforms. Experience building internal automations using no code/low code tools. Why us? Our values We Are Open - we create environments that support openness and honesty. We listen to each other, challenge, support, and always assume positive intent. We Care - we care deeply about our fellow Techspacers, about serving our members and about our impact on the world. We Move At Thoughtful Pace - we have a bias for action and being decisive. We trust each other to take risks and we learn from our mistakes. We Strive to Improve - we are ambitious, stretching ourselves to innovate and always do better. We Seek Balance - we choose fun and fairness, and support each other to find our balance. Techspace is an equal opportunity employer. We welcome applications from all backgrounds.
25/07/2026
Full time
Your mission Data and Systems Manager London Hybrid 3 days a week in office Salary starting from £65k + Bonus We are looking for a Data and Systems Manager to own how Techspace uses data and technology. This is a broad, commercially minded role: strategic platform governance combined with oversight of our systems, infrastructure and AI tooling. In 2026, Techspace adopted Koho as our governed data layer. This role owns that relationship: managing SLAs, guiding platform evolution, and ensuring maximum business value. Beyond Koho, you will own our AI framework, governing how the business adopts AI tools, finding opportunities to automate and improve, and building capability across the team. You will also oversee our broader systems stack, systems integration and the infrastructure that sits with Techspace directly. You report into the Finance Director and work closely with Operations, Finance and the Commercial team. A core part of the role is ensuring the digital experience of interacting with Techspace is excellent - for our team and for our members. Responsibilities Data platform and Koho governance Act as Techspace's intelligent client for Koho: own the commercial relationship, hold the platform to agreed SLAs and shape the product roadmap to meet business needs. Oversee data accuracy, pipeline health and reporting quality; accelerate and resolve issues quickly when data integrity is at risk. Define and track KPIs for platform performance, including data freshness, dashboard adoption and accuracy rates across connected sources (OfficeRnD, HubSpot, Xero, Personio, Brivo). Translate reporting requirements from Finance, Sales and Operations into platform configuration and roadmap priorities. Manage the Koho commercial relationship: licence renewals, scope changes and break options if needed. Business intelligence and reporting Own the quality and accessibility of business intelligence across the organisation: reliable, self-serve data for leadership and teams. Partner with Finance, Sales and Operations to turn reporting requirements into durable dashboards and automated outputs, reducing reliance on manual exports. Define and govern data standards, naming conventions and access controls in partnership with Koho and across connected systems. Drive adoption of reporting tools and build team confidence in the data. AI framework and automation Own and evolve Techspace's internal AI framework: the standards, approved tooling and governance for how the business uses AI. Find and deliver AI and automation opportunities that save time, reduce errors or create new capabilities, including Koho's AI agents and internal tooling. Build AI capability across the business through internal training and practical adoption. Maintain and evolve Techspace's AI acceptable use policy in partnership with the Finance Director. Evaluate and pilot new AI tools within Techspace's approved platform framework, with a clear process for assessment and sign off. Systems and tooling Own the broader technology stack beyond Koho: Hubspot, Google Cloud Platform, Airwallex, OfficeRnD configuration and integrations between platforms. Oversee the Systems /Technology budget and manage access to the various systems by our internal team. This role will also manage vendor relationships and renewals; assess new tools on integration fit and value to drive efficiencies. Own the digital experience layer for both the team and Techspace members: the platforms people use to interact with us from member portals and booking systems to internal reporting tools should be seamless, well configured and consistent. Work with Operations to surface and resolve friction points quickly. Keep integrations between systems robust, auditable and well-documented. Act as internal owner for key platforms: first point of contact for access, configuration and change requests. Ensure data handling and system access comply with GDPR and Techspace's internal policies. Maintain clear documentation of systems, integrations and data flows: knowledge should never sit in a single person or vendor. Key performance indicators Koho platform health: data freshness, accuracy and pipeline uptime meeting agreed SLAs Dashboard adoption: percentage of teams using self-serve reporting rather than requesting manual exports AI framework: policy in place, tooling approved and measurable adoption across the team AI/automation initiatives: number of workflows delivered and time saved Vendor spend: technology stack managed within budget; renewals completed on time Your profile Required Experience managing or governing a third-party data or revenue operations platform: comfortable as an intelligent client, not just a hands-on builder. Strong commercial instincts around vendor relationships: able to hold suppliers accountable, negotiate scope and assess when a platform is not delivering value. Good working knowledge of data infrastructure, ETL pipelines, BI tools and data quality, even if you have not built them from scratch. Demonstrable experience owning or developing an AI framework: not just using AI tools, but governing how others use them. Hands-on experience with AI tools and workflow automation, practical delivery not just familiarity. Comfortable as a generalist in a small team: moving between strategic governance and hands on problem solving without losing pace. Able to translate technical complexity clearly for Finance, Operations and Sales colleagues. GDPR aware, with a thoughtful approach to access controls, documentation and audit trails. Preferred Experience in a scale up or high growth environment (proptech, flex workspace or SaaS is a bonus). Familiarity with HubSpot, OfficeRnD, Xero, Personio or similar platforms. Experience building internal automations using no code/low code tools. Why us? Our values We Are Open - we create environments that support openness and honesty. We listen to each other, challenge, support, and always assume positive intent. We Care - we care deeply about our fellow Techspacers, about serving our members and about our impact on the world. We Move At Thoughtful Pace - we have a bias for action and being decisive. We trust each other to take risks and we learn from our mistakes. We Strive to Improve - we are ambitious, stretching ourselves to innovate and always do better. We Seek Balance - we choose fun and fairness, and support each other to find our balance. Techspace is an equal opportunity employer. We welcome applications from all backgrounds.
