6 jobs found

IT Support Technician required by a well-established school near Watford. You must have good customer service skills and IT knowledge to join their existing team. Purpose of the Job Supporting staff and students with their technical issues over the telephone, via email and face to face A general technical; understanding of Network Servers & Support Skill set mostly Microsoft Packages, Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP & Firewall Skills required Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing. Users are supported both over the phone and in person. The ideal candidate needs to demonstrate Technical experience and ideally worked in a similar type of role previously. Ability to diagnose faults and solve technical issues Support existing users at different levels. Develop relationships with users and deploy projects Excellent communication skills, both written & verbal Understanding of web technologies, databases, cloud technologies would be a bonus. Buzzword: - IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, 3rd Line Support, Network Engineer, Support Engineer, Desktop, Support Analyst, Windows XP / 7 / 8, 10, Windows Server, Exchange, Active Directory (AD), Virtualisation, VMWare, Hyper-V, Azure, SQL, PowerShell, Visual Studio, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior IT Support Technician - Education

As a member of the Port Systems team within the MIS department based in our central Grangemouth MIS office, you will participate in all aspects of the project life cycle. Activities will include delivering new capabilities as well as upgrading and supporting our existing terminal operating systems which currently consist of a diverse range of operational functions and commodities across the company’s various Ports and assets. Your key duties will involve: - Supporting users across the group in all areas of the existing system Diagnosing system issues and proposing/implementing solutions. Requirements gathering and analysis of business processes to asses and develop improved / new solutions Preparation of detailed specification documents for changes to the existing system and new developments Liaising with offshore developers as appropriate to ensure that the required solution is delivered Preparation and execution of structured acceptance testing plans Designing and delivering structured user training sessions and training literature Full involvement in implementations and post-implementation support Reporting to the lead Senior Ports Systems Analyst you will be fully involved in a diverse range of small to large scale projects across the group consisting of some or all of the above activities as appropriate to the situation. Personal Requirements The successful candidate will have the following attributes: - Essentials Formal qualifications , preferably to degree level Good verbal and written communications skills Good analysis and documentation skills Good interpersonal skills and ability to work in collaborative fashionas an integral part of a team An enquiring mind, willingness to learn Adaptive disposition and ability to work on multiple tasks in parallel Demonstrable experience / aptitude in IT related proficiencies Desirables Business process experience A creative mind and flair for process and application design A basic understanding of database design, desktop and server operating systems and general networking principles (not essential but would be an advantage) This is not a typical IT office based job and you can be expected to spend a proportion of your time working with administration and operational personnel across the business, as well as working in operational environments to implement new processes.  You will ultimately be expected to be fully conversant with all application functionality relating to the port systems area deployed across the group. In return you can expect an excellent opportunity to forge a career in business analysis and applications design/development.  Excellent terms and conditions are available and salary will be in the range £25 K – 33 K + on call allowance depending on experience. You will be expected to participate in the On-Call rota which provides 24x7 support for the company’s systems.  Full training will be provided for the various systems and infrastructure covered by this arrangement. 

IT Support Engineer required by a well-established IT Support company based in Hertfordshire. You must have good customer service skills and IT knowledge to join their existing team. Purpose of the Job • Supporting internal and external customers with their technical issues over the telephone, via email and face to face • A general technical; understanding of Network Servers & Support • Skill set mostly Microsoft Packages – Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP, Firewall & VOIP would be desirable. Skills required 1. Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment – routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing. Users are supported both over the phone and in person at the head office and at various sites. The ideal candidate needs to demonstrate • Technical experience and has worked in this type of role previously. • Ability to diagnose faults and solve technical issues • Support existing customers • Develop relationships with customer and deploy projects • Excellent communication skills, both written & verbal Buzzword: - IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, 3rd Line Support, Network Engineer, Support Engineer, Desktop, Support Analyst, Windows XP / 7 / 8, Windows Server, Exchange, Active Directory (AD), Virtualisation, VMWare, Hyper-V, SQL, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior Commutable from : - Welwyn, WGC, Hatfield, Ware, Hoddesdon, Broxbourne, Hertford, St. Albans, Hitchin, Stevenage, Harpenden, Borehamwood, Berkhamsted, London Colney, Wheathampstead, Redbourn, Enfield, Potters Bar, Letchworth Garden City, Baldock, Royston, Luton, Bedfordshire, Cambridge IT Support Engineer – Hertfordshire

IT Support Engineer required by a well-established IT Support company based in Hertfordshire. You must have good customer service skills and IT knowledge to join their existing team. Purpose of the Job • Supporting internal and external customers with their technical issues over the telephone, via email and face to face • A general technical; understanding of Network Servers & Support • Skill set mostly Microsoft Packages – Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP, Firewall & VOIP would be desirable. Skills required 1. Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment – routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing. Users are supported both over the phone and in person at the head office and at various sites. The ideal candidate needs to demonstrate • Technical experience and has worked in this type of role previously. • Ability to diagnose faults and solve technical issues • Support existing customers • Develop relationships with customer and deploy projects • Excellent communication skills, both written & verbal Buzzword: - IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, 3rd Line Support, Network Engineer, Support Engineer, Desktop, Support Analyst, Windows XP / 7 / 8, Windows Server, Exchange, Active Directory (AD), Virtualisation, VMWare, Hyper-V, SQL, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior Commutable from : - Welwyn, WGC, Hatfield, Ware, Hoddesdon, Broxbourne, Hertford, St. Albans, Hitchin, Stevenage, Harpenden, Borehamwood, Berkhamsted, London Colney, Wheathampstead, Redbourn, Enfield, Potters Bar, Letchworth Garden City, Baldock, Royston, Luton, Bedfordshire, Cambridge IT Support Engineer – Hertfordshire

IT Support Engineer required by a well-established IT Support company based in Hertfordshire. You must have good customer service skills and IT knowledge to join their existing team. Purpose of the Job • Supporting internal and external customers with their technical issues over the telephone, via email and face to face • A general technical; understanding of Network Servers & Support • Skill set mostly Microsoft Packages – Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP, Firewall & VOIP would be desirable. Skills required 1. Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment – routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing. Users are supported both over the phone and in person at the head office and at various sites. The ideal candidate needs to demonstrate • Technical experience and has worked in this type of role previously. • Ability to diagnose faults and solve technical issues • Support existing customers • Develop relationships with customer and deploy projects • Excellent communication skills, both written & verbal Buzzword: - IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, 3rd Line Support, Network Engineer, Support Engineer, Desktop, Support Analyst, Windows XP / 7 / 8, Windows Server, Exchange, Active Directory (AD), Virtualisation, VMWare, Hyper-V, SQL, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior Commutable from : - Welwyn, WGC, Hatfield, Ware, Hoddesdon, Broxbourne, Hertford, St. Albans, Hitchin, Stevenage, Harpenden, Borehamwood, Berkhamsted, London Colney, Wheathampstead, Redbourn, Enfield, Potters Bar, Letchworth Garden City, Baldock, Royston, Luton, Bedfordshire, Cambridge IT Support Engineer – Hertfordshire

IT Support Engineer required by a well-established IT Support company based in Hertfordshire. You must have good customer service skills and IT knowledge to join their existing team. Purpose of the Job • Supporting internal and external customers with their technical issues over the telephone, via email and face to face • A general technical; understanding of Network Servers & Support • Skill set mostly Microsoft Packages – Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP, Firewall & VOIP would be desirable. Skills required 1. Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment – routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing. Users are supported both over the phone and in person at the head office and at various sites. The ideal candidate needs to demonstrate • Technical experience and has worked in this type of role previously. • Ability to diagnose faults and solve technical issues • Support existing customers • Develop relationships with customer and deploy projects • Excellent communication skills, both written & verbal Buzzword: - IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, 3rd Line Support, Network Engineer, Support Engineer, Desktop, Support Analyst, Windows XP / 7 / 8, Windows Server, Exchange, Active Directory (AD), Virtualisation, VMWare, Hyper-V, SQL, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior Commutable from : - Welwyn, WGC, Hatfield, Ware, Hoddesdon, Broxbourne, Hertford, St. Albans, Hitchin, Stevenage, Harpenden, Borehamwood, Berkhamsted, London Colney, Wheathampstead, Redbourn, Enfield, Potters Bar, Letchworth Garden City, Baldock, Royston, Luton, Bedfordshire, Cambridge IT Support Engineer – Hertfordshire