Pay: £28,500 - £29,000 per year Job description: Are you looking for a job that will allow you to work on new, exciting projects with some of the biggest names in retail, banking and hospitality? Well, Barron McCann Ltd is an award-winning, independent IT Service Provider offering a range of IT support services from help desk through to rapid response on-site repair and maintenance and we have an excellent opportunity for an enthusiastic individual to join us on a fixed-term contract as a Projects Engineer. Job Description This role is field based, covering the Bristol area. It will involve direct customer contact for the installation and refit of EPOS equipment, printers, PC hardware, software and peripherals. The Engineer should have a ready and willing attitude to take everything in their stride and be customer focused together with: Complete flexibility, enthusiasm and positive commitment in your approach to work Excellent communication skills both written and verbal at all levels Basic hardware / configuration skills A full Driving License Good geographical knowledge Willingness to travel and if necessary stay away from home for extended periods A willingness to take on any other duties as the company sees fit Engineers are expected to work Monday - Friday 9am-5pm. You will be required to work a minimum of 45 hours per week (this includes travel time) and such additional hours as necessary for the proper performance of your duties, or as deemed necessary by the Company. Projects Engineers may also be expected to assume the following responsibilities: Perform various project, installation and/or deployment related tasks Attend various training sessions either internally or externally to gain new skills Able to cover Lead Engineer responsibilities when required Essential Skills Proven technical competence with a clear understanding of practical diagnosis techniques Be proficient in the use of Microsoft products Highly motivated and customer focused Must be able to embrace new technologies and attend courses as required Must be able to communicate both verbally and in written form Be able to adhere to Company processes and provide regular submissions of paperwork Capable of controlling project stock and keeping Company vehicle in a tidy and serviced condition Be available for overnight installation or shifts and work in other areas if required to do so Possess a valid driving licence Contract length: 3 months Schedule: Day shift Licence/Certification: Driving Licence (required) Work Location: On the road
08/12/2025
Contractor
Pay: £28,500 - £29,000 per year Job description: Are you looking for a job that will allow you to work on new, exciting projects with some of the biggest names in retail, banking and hospitality? Well, Barron McCann Ltd is an award-winning, independent IT Service Provider offering a range of IT support services from help desk through to rapid response on-site repair and maintenance and we have an excellent opportunity for an enthusiastic individual to join us on a fixed-term contract as a Projects Engineer. Job Description This role is field based, covering the Bristol area. It will involve direct customer contact for the installation and refit of EPOS equipment, printers, PC hardware, software and peripherals. The Engineer should have a ready and willing attitude to take everything in their stride and be customer focused together with: Complete flexibility, enthusiasm and positive commitment in your approach to work Excellent communication skills both written and verbal at all levels Basic hardware / configuration skills A full Driving License Good geographical knowledge Willingness to travel and if necessary stay away from home for extended periods A willingness to take on any other duties as the company sees fit Engineers are expected to work Monday - Friday 9am-5pm. You will be required to work a minimum of 45 hours per week (this includes travel time) and such additional hours as necessary for the proper performance of your duties, or as deemed necessary by the Company. Projects Engineers may also be expected to assume the following responsibilities: Perform various project, installation and/or deployment related tasks Attend various training sessions either internally or externally to gain new skills Able to cover Lead Engineer responsibilities when required Essential Skills Proven technical competence with a clear understanding of practical diagnosis techniques Be proficient in the use of Microsoft products Highly motivated and customer focused Must be able to embrace new technologies and attend courses as required Must be able to communicate both verbally and in written form Be able to adhere to Company processes and provide regular submissions of paperwork Capable of controlling project stock and keeping Company vehicle in a tidy and serviced condition Be available for overnight installation or shifts and work in other areas if required to do so Possess a valid driving licence Contract length: 3 months Schedule: Day shift Licence/Certification: Driving Licence (required) Work Location: On the road
Do you want to join an exciting company, which is expanding quickly and looking for the right people to come and join our team? Somewhere where we develop individuals to be the best they can be and help them along their career path? In that case you'd be a great fit for Barron McCann. We are an independent IT Service provider offering a range of award-winning EPoS & IT support services from help desk through to rapid response on-site repair and maintenance; our customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent reputation for great service and are now expanding our operations seeking enthusiastic technically minded individuals to join us as Field Service Technicians & Field Service Engineers. As a member of our team, you will be based in the field covering the Plymouth area , and benefit from a Company Car, monthly bonus, Fuel Card, full uniform plus additional company benefits and overtime. As a Field Service Engineer, you will attend Customer sites ensuring that allocated calls are handled professionally and efficiently whilst resolving them in a timely manner, providing great service as an ambassador for our company. Field Service Engineer responsibilities will include: Repair, service and installation of various IT hardware/ EPoS systems Planned and regular maintenance of all on-site equipment. Provide support and training to Customer as and when required. Provide exemplary levels of customer service The ideal candidate will have: Experience in a field-based customer service engineering role, ideally in the Retail, Hospitality or Leisure industry. Excellent communication skills (written and verbal) Experience and knowledge of maintaining and installing EPoS equipment PC literate (all MS Office suite) and aptitude to pick up new software packages quickly. Due to the nature of this role, it is essential that applicants have a full UK driver s license.
05/12/2025
Full time
Do you want to join an exciting company, which is expanding quickly and looking for the right people to come and join our team? Somewhere where we develop individuals to be the best they can be and help them along their career path? In that case you'd be a great fit for Barron McCann. We are an independent IT Service provider offering a range of award-winning EPoS & IT support services from help desk through to rapid response on-site repair and maintenance; our customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent reputation for great service and are now expanding our operations seeking enthusiastic technically minded individuals to join us as Field Service Technicians & Field Service Engineers. As a member of our team, you will be based in the field covering the Plymouth area , and benefit from a Company Car, monthly bonus, Fuel Card, full uniform plus additional company benefits and overtime. As a Field Service Engineer, you will attend Customer sites ensuring that allocated calls are handled professionally and efficiently whilst resolving them in a timely manner, providing great service as an ambassador for our company. Field Service Engineer responsibilities will include: Repair, service and installation of various IT hardware/ EPoS systems Planned and regular maintenance of all on-site equipment. Provide support and training to Customer as and when required. Provide exemplary levels of customer service The ideal candidate will have: Experience in a field-based customer service engineering role, ideally in the Retail, Hospitality or Leisure industry. Excellent communication skills (written and verbal) Experience and knowledge of maintaining and installing EPoS equipment PC literate (all MS Office suite) and aptitude to pick up new software packages quickly. Due to the nature of this role, it is essential that applicants have a full UK driver s license.
Pay: £28,500 - £29,000 per year Job description: Are you looking for a job that will allow you to work on new, exciting projects with some of the biggest names in retail, banking and hospitality? Well, Barron McCann Ltd is an award-winning, independent IT Service Provider offering a range of IT support services from help desk through to rapid response on-site repair and maintenance and we have an excellent opportunity for an enthusiastic individual to join us on a fixed-term contract as a Projects Engineer. Job Description These roles are field based, each covering a different part of the South East. It will involve direct customer contact for the installation and refit of EPOS equipment, printers, PC hardware, software and peripherals. The Engineer should have a ready and willing attitude to take everything in their stride and be customer focused together with: Complete flexibility, enthusiasm and positive commitment in your approach to work Excellent communication skills both written and verbal at all levels Basic hardware / configuration skills A full Driving License Good geographical knowledge Willingness to travel and if necessary stay away from home for extended periods A willingness to take on any other duties as the company sees fit Engineers are expected to work Monday - Friday 9am-5pm. You will be required to work a minimum of 45 hours per week (this includes travel time) and such additional hours as necessary for the proper performance of your duties, or as deemed necessary by the Company. Projects Engineers may also be expected to assume the following responsibilities: Perform various project, installation and/or deployment related tasks Attend various training sessions either internally or externally to gain new skills Able to cover Lead Engineer responsibilities when required Essential Skills Proven technical competence with a clear understanding of practical diagnosis techniques Be proficient in the use of Microsoft products Highly motivated and customer focused Must be able to embrace new technologies and attend courses as required Must be able to communicate both verbally and in written form Be able to adhere to Company processes and provide regular submissions of paperwork Capable of controlling project stock and keeping Company vehicle in a tidy and serviced condition Be available for overnight installation or shifts and work in other areas if required to do so Possess a valid driving licence Contract length: 3 months Schedule: Day shift Licence/Certification: Driving Licence (required) Work Location: On the road
02/12/2025
Contractor
Pay: £28,500 - £29,000 per year Job description: Are you looking for a job that will allow you to work on new, exciting projects with some of the biggest names in retail, banking and hospitality? Well, Barron McCann Ltd is an award-winning, independent IT Service Provider offering a range of IT support services from help desk through to rapid response on-site repair and maintenance and we have an excellent opportunity for an enthusiastic individual to join us on a fixed-term contract as a Projects Engineer. Job Description These roles are field based, each covering a different part of the South East. It will involve direct customer contact for the installation and refit of EPOS equipment, printers, PC hardware, software and peripherals. The Engineer should have a ready and willing attitude to take everything in their stride and be customer focused together with: Complete flexibility, enthusiasm and positive commitment in your approach to work Excellent communication skills both written and verbal at all levels Basic hardware / configuration skills A full Driving License Good geographical knowledge Willingness to travel and if necessary stay away from home for extended periods A willingness to take on any other duties as the company sees fit Engineers are expected to work Monday - Friday 9am-5pm. You will be required to work a minimum of 45 hours per week (this includes travel time) and such additional hours as necessary for the proper performance of your duties, or as deemed necessary by the Company. Projects Engineers may also be expected to assume the following responsibilities: Perform various project, installation and/or deployment related tasks Attend various training sessions either internally or externally to gain new skills Able to cover Lead Engineer responsibilities when required Essential Skills Proven technical competence with a clear understanding of practical diagnosis techniques Be proficient in the use of Microsoft products Highly motivated and customer focused Must be able to embrace new technologies and attend courses as required Must be able to communicate both verbally and in written form Be able to adhere to Company processes and provide regular submissions of paperwork Capable of controlling project stock and keeping Company vehicle in a tidy and serviced condition Be available for overnight installation or shifts and work in other areas if required to do so Possess a valid driving licence Contract length: 3 months Schedule: Day shift Licence/Certification: Driving Licence (required) Work Location: On the road
Pay: £28,500 - £29,000 per year Job description: Are you looking for a job that will allow you to work on new, exciting projects with some of the biggest names in retail, banking and hospitality? Well, Barron McCann Ltd is an award-winning, independent IT Service Provider offering a range of IT support services from help desk through to rapid response on-site repair and maintenance and we have an excellent opportunity for an enthusiastic individual to join us on a fixed-term contract as a Projects Engineer. Job Description This role is field based, covering Wales. It will involve direct customer contact for the installation and refit of EPOS equipment, printers, PC hardware, software and peripherals. The Engineer should have a ready and willing attitude to take everything in their stride and be customer focused together with: Complete flexibility, enthusiasm and positive commitment in your approach to work Excellent communication skills both written and verbal at all levels Basic hardware / configuration skills A full Driving License Good geographical knowledge Willingness to travel and if necessary stay away from home for extended periods A willingness to take on any other duties as the company sees fit Engineers are expected to work Monday - Friday 9am-5pm. You will be required to work a minimum of 45 hours per week (this includes travel time) and such additional hours as necessary for the proper performance of your duties, or as deemed necessary by the Company. Projects Engineers may also be expected to assume the following responsibilities: Perform various project, installation and/or deployment related tasks Attend various training sessions either internally or externally to gain new skills Able to cover Lead Engineer responsibilities when required Essential Skills Proven technical competence with a clear understanding of practical diagnosis techniques Be proficient in the use of Microsoft products Highly motivated and customer focused Must be able to embrace new technologies and attend courses as required Must be able to communicate both verbally and in written form Be able to adhere to Company processes and provide regular submissions of paperwork Capable of controlling project stock and keeping Company vehicle in a tidy and serviced condition Be available for overnight installation or shifts and work in other areas if required to do so Possess a valid driving licence Contract length: 3 months Schedule: Day shift Licence/Certification: Driving Licence (required) Work Location: On the road
02/12/2025
Contractor
Pay: £28,500 - £29,000 per year Job description: Are you looking for a job that will allow you to work on new, exciting projects with some of the biggest names in retail, banking and hospitality? Well, Barron McCann Ltd is an award-winning, independent IT Service Provider offering a range of IT support services from help desk through to rapid response on-site repair and maintenance and we have an excellent opportunity for an enthusiastic individual to join us on a fixed-term contract as a Projects Engineer. Job Description This role is field based, covering Wales. It will involve direct customer contact for the installation and refit of EPOS equipment, printers, PC hardware, software and peripherals. The Engineer should have a ready and willing attitude to take everything in their stride and be customer focused together with: Complete flexibility, enthusiasm and positive commitment in your approach to work Excellent communication skills both written and verbal at all levels Basic hardware / configuration skills A full Driving License Good geographical knowledge Willingness to travel and if necessary stay away from home for extended periods A willingness to take on any other duties as the company sees fit Engineers are expected to work Monday - Friday 9am-5pm. You will be required to work a minimum of 45 hours per week (this includes travel time) and such additional hours as necessary for the proper performance of your duties, or as deemed necessary by the Company. Projects Engineers may also be expected to assume the following responsibilities: Perform various project, installation and/or deployment related tasks Attend various training sessions either internally or externally to gain new skills Able to cover Lead Engineer responsibilities when required Essential Skills Proven technical competence with a clear understanding of practical diagnosis techniques Be proficient in the use of Microsoft products Highly motivated and customer focused Must be able to embrace new technologies and attend courses as required Must be able to communicate both verbally and in written form Be able to adhere to Company processes and provide regular submissions of paperwork Capable of controlling project stock and keeping Company vehicle in a tidy and serviced condition Be available for overnight installation or shifts and work in other areas if required to do so Possess a valid driving licence Contract length: 3 months Schedule: Day shift Licence/Certification: Driving Licence (required) Work Location: On the road
Pay: £28,500 - £29,000 per year Job description: Are you looking for a job that will allow you to work on new, exciting projects with some of the biggest names in retail, banking and hospitality? Well, Barron McCann Ltd is an award-winning, independent IT Service Provider offering a range of IT support services from help desk through to rapid response on-site repair and maintenance and we have an excellent opportunity for an enthusiastic individual to join us on a fixed-term contract as a Projects Engineer. Job Description These roles are field-based, each covering the South-West of the country. It will involve direct customer contact for the installation and refit of EPOS equipment, printers, PC hardware, software and peripherals. The Engineer should have a ready and willing attitude to take everything in their stride and be customer focused together with: Complete flexibility, enthusiasm and positive commitment in your approach to work Excellent communication skills both written and verbal at all levels Basic hardware / configuration skills A full Driving License Good geographical knowledge Willingness to travel and if necessary stay away from home for extended periods A willingness to take on any other duties as the company sees fit Engineers are expected to work Monday - Friday 9am-5pm. You will be required to work a minimum of 45 hours per week (this includes travel time) and such additional hours as necessary for the proper performance of your duties, or as deemed necessary by the Company. Projects Engineers may also be expected to assume the following responsibilities: Perform various project, installation and/or deployment related tasks Attend various training sessions either internally or externally to gain new skills Able to cover Lead Engineer responsibilities when required Essential Skills Proven technical competence with a clear understanding of practical diagnosis techniques Be proficient in the use of Microsoft products Highly motivated and customer focused Must be able to embrace new technologies and attend courses as required Must be able to communicate both verbally and in written form Be able to adhere to Company processes and provide regular submissions of paperwork Capable of controlling project stock and keeping Company vehicle in a tidy and serviced condition Be available for overnight installation or shifts and work in other areas if required to do so Possess a valid driving licence Contract length: 3 months Schedule: Day shift Licence/Certification: Driving Licence (required) Work Location: On the road
02/12/2025
Contractor
Pay: £28,500 - £29,000 per year Job description: Are you looking for a job that will allow you to work on new, exciting projects with some of the biggest names in retail, banking and hospitality? Well, Barron McCann Ltd is an award-winning, independent IT Service Provider offering a range of IT support services from help desk through to rapid response on-site repair and maintenance and we have an excellent opportunity for an enthusiastic individual to join us on a fixed-term contract as a Projects Engineer. Job Description These roles are field-based, each covering the South-West of the country. It will involve direct customer contact for the installation and refit of EPOS equipment, printers, PC hardware, software and peripherals. The Engineer should have a ready and willing attitude to take everything in their stride and be customer focused together with: Complete flexibility, enthusiasm and positive commitment in your approach to work Excellent communication skills both written and verbal at all levels Basic hardware / configuration skills A full Driving License Good geographical knowledge Willingness to travel and if necessary stay away from home for extended periods A willingness to take on any other duties as the company sees fit Engineers are expected to work Monday - Friday 9am-5pm. You will be required to work a minimum of 45 hours per week (this includes travel time) and such additional hours as necessary for the proper performance of your duties, or as deemed necessary by the Company. Projects Engineers may also be expected to assume the following responsibilities: Perform various project, installation and/or deployment related tasks Attend various training sessions either internally or externally to gain new skills Able to cover Lead Engineer responsibilities when required Essential Skills Proven technical competence with a clear understanding of practical diagnosis techniques Be proficient in the use of Microsoft products Highly motivated and customer focused Must be able to embrace new technologies and attend courses as required Must be able to communicate both verbally and in written form Be able to adhere to Company processes and provide regular submissions of paperwork Capable of controlling project stock and keeping Company vehicle in a tidy and serviced condition Be available for overnight installation or shifts and work in other areas if required to do so Possess a valid driving licence Contract length: 3 months Schedule: Day shift Licence/Certification: Driving Licence (required) Work Location: On the road
Pay: £28,500 - £29,000 per year Job description: Are you looking for a job that will allow you to work on new, exciting projects with some of the biggest names in retail, banking and hospitality? Well, Barron McCann Ltd is an award-winning, independent IT Service Provider offering a range of IT support services from help desk through to rapid response on-site repair and maintenance and we have an excellent opportunity for an enthusiastic individual to join us on a fixed-term contract as a Projects Engineer. Job Description These roles are field based, each covering a different part of Manchester. It will involve direct customer contact for the installation and refit of EPOS equipment, printers, PC hardware, software and peripherals. The Engineer should have a ready and willing attitude to take everything in their stride and be customer focused together with: Complete flexibility, enthusiasm and positive commitment in your approach to work Excellent communication skills both written and verbal at all levels Basic hardware / configuration skills A full Driving License Good geographical knowledge Willingness to travel and if necessary stay away from home for extended periods A willingness to take on any other duties as the company sees fit Engineers are expected to work Monday - Friday 9am-5pm. You will be required to work a minimum of 45 hours per week (this includes travel time) and such additional hours as necessary for the proper performance of your duties, or as deemed necessary by the Company. Projects Engineers may also be expected to assume the following responsibilities: Perform various project, installation and/or deployment related tasks Attend various training sessions either internally or externally to gain new skills Able to cover Lead Engineer responsibilities when required Essential Skills Proven technical competence with a clear understanding of practical diagnosis techniques Be proficient in the use of Microsoft products Highly motivated and customer focused Must be able to embrace new technologies and attend courses as required Must be able to communicate both verbally and in written form Be able to adhere to Company processes and provide regular submissions of paperwork Capable of controlling project stock and keeping Company vehicle in a tidy and serviced condition Be available for overnight installation or shifts and work in other areas if required to do so Possess a valid driving licence Contract length: 3 months Schedule: Day shift Licence/Certification: Driving Licence (required) Work Location: On the road
02/12/2025
Contractor
Pay: £28,500 - £29,000 per year Job description: Are you looking for a job that will allow you to work on new, exciting projects with some of the biggest names in retail, banking and hospitality? Well, Barron McCann Ltd is an award-winning, independent IT Service Provider offering a range of IT support services from help desk through to rapid response on-site repair and maintenance and we have an excellent opportunity for an enthusiastic individual to join us on a fixed-term contract as a Projects Engineer. Job Description These roles are field based, each covering a different part of Manchester. It will involve direct customer contact for the installation and refit of EPOS equipment, printers, PC hardware, software and peripherals. The Engineer should have a ready and willing attitude to take everything in their stride and be customer focused together with: Complete flexibility, enthusiasm and positive commitment in your approach to work Excellent communication skills both written and verbal at all levels Basic hardware / configuration skills A full Driving License Good geographical knowledge Willingness to travel and if necessary stay away from home for extended periods A willingness to take on any other duties as the company sees fit Engineers are expected to work Monday - Friday 9am-5pm. You will be required to work a minimum of 45 hours per week (this includes travel time) and such additional hours as necessary for the proper performance of your duties, or as deemed necessary by the Company. Projects Engineers may also be expected to assume the following responsibilities: Perform various project, installation and/or deployment related tasks Attend various training sessions either internally or externally to gain new skills Able to cover Lead Engineer responsibilities when required Essential Skills Proven technical competence with a clear understanding of practical diagnosis techniques Be proficient in the use of Microsoft products Highly motivated and customer focused Must be able to embrace new technologies and attend courses as required Must be able to communicate both verbally and in written form Be able to adhere to Company processes and provide regular submissions of paperwork Capable of controlling project stock and keeping Company vehicle in a tidy and serviced condition Be available for overnight installation or shifts and work in other areas if required to do so Possess a valid driving licence Contract length: 3 months Schedule: Day shift Licence/Certification: Driving Licence (required) Work Location: On the road
Pay: £28,500 - £29,000 per year Job description: Are you looking for a job that will allow you to work on new, exciting projects with some of the biggest names in retail, banking and hospitality? Well, Barron McCann Ltd is an award-winning, independent IT Service Provider offering a range of IT support services from help desk through to rapid response on-site repair and maintenance and we have an excellent opportunity for an enthusiastic individual to join us on a fixed-term contract as a Projects Engineer. Job Description These roles are field based, each covering a different part of London. It will involve direct customer contact for the installation and refit of EPOS equipment, printers, PC hardware, software and peripherals. The Engineer should have a ready and willing attitude to take everything in their stride and be customer focused together with: Complete flexibility, enthusiasm and positive commitment in your approach to work Excellent communication skills both written and verbal at all levels Basic hardware / configuration skills A full Driving License Good geographical knowledge Willingness to travel and if necessary stay away from home for extended periods A willingness to take on any other duties as the company sees fit Engineers are expected to work Monday - Friday 9am-5pm. You will be required to work a minimum of 45 hours per week (this includes travel time) and such additional hours as necessary for the proper performance of your duties, or as deemed necessary by the Company. Projects Engineers may also be expected to assume the following responsibilities: Perform various project, installation and/or deployment related tasks Attend various training sessions either internally or externally to gain new skills Able to cover Lead Engineer responsibilities when required Essential Skills Proven technical competence with a clear understanding of practical diagnosis techniques Be proficient in the use of Microsoft products Highly motivated and customer focused Must be able to embrace new technologies and attend courses as required Must be able to communicate both verbally and in written form Be able to adhere to Company processes and provide regular submissions of paperwork Capable of controlling project stock and keeping Company vehicle in a tidy and serviced condition Be available for overnight installation or shifts and work in other areas if required to do so Possess a valid driving licence Contract length: 3 months Schedule: Day shift Licence/Certification: Driving Licence (required) Work Location: On the road
02/12/2025
Contractor
Pay: £28,500 - £29,000 per year Job description: Are you looking for a job that will allow you to work on new, exciting projects with some of the biggest names in retail, banking and hospitality? Well, Barron McCann Ltd is an award-winning, independent IT Service Provider offering a range of IT support services from help desk through to rapid response on-site repair and maintenance and we have an excellent opportunity for an enthusiastic individual to join us on a fixed-term contract as a Projects Engineer. Job Description These roles are field based, each covering a different part of London. It will involve direct customer contact for the installation and refit of EPOS equipment, printers, PC hardware, software and peripherals. The Engineer should have a ready and willing attitude to take everything in their stride and be customer focused together with: Complete flexibility, enthusiasm and positive commitment in your approach to work Excellent communication skills both written and verbal at all levels Basic hardware / configuration skills A full Driving License Good geographical knowledge Willingness to travel and if necessary stay away from home for extended periods A willingness to take on any other duties as the company sees fit Engineers are expected to work Monday - Friday 9am-5pm. You will be required to work a minimum of 45 hours per week (this includes travel time) and such additional hours as necessary for the proper performance of your duties, or as deemed necessary by the Company. Projects Engineers may also be expected to assume the following responsibilities: Perform various project, installation and/or deployment related tasks Attend various training sessions either internally or externally to gain new skills Able to cover Lead Engineer responsibilities when required Essential Skills Proven technical competence with a clear understanding of practical diagnosis techniques Be proficient in the use of Microsoft products Highly motivated and customer focused Must be able to embrace new technologies and attend courses as required Must be able to communicate both verbally and in written form Be able to adhere to Company processes and provide regular submissions of paperwork Capable of controlling project stock and keeping Company vehicle in a tidy and serviced condition Be available for overnight installation or shifts and work in other areas if required to do so Possess a valid driving licence Contract length: 3 months Schedule: Day shift Licence/Certification: Driving Licence (required) Work Location: On the road
Do you want to join an exciting company, which is expanding quickly and looking for the right people to come and join our team? Somewhere where we develop individuals to be the best they can be and help them along their career path? In that case you'd be a great fit for Barron McCann. We are an independent IT Service provider offering a range of award-winning EPoS & IT support services from help desk through to rapid response on-site repair and maintenance; our customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent reputation for great service and are now expanding our operations seeking enthusiastic technically minded individuals to join us as Field Service Technicians & Field Service Engineers. As a member of our team, you will be based in the field covering the Carlisle area , and benefit from a Company Car, monthly bonus, Fuel Card, full uniform plus additional company benefits and overtime. As a Field Service Engineer, you will attend Customer sites ensuring that allocated calls are handled professionally and efficiently whilst resolving them in a timely manner, providing great service as an ambassador for our company. Field Service Engineer responsibilities will include: Repair, service and installation of various IT hardware/ EPoS systems Planned and regular maintenance of all on-site equipment. Provide support and training to Customer as and when required. Provide exemplary levels of customer service The ideal candidate will have: Experience in a field-based customer service engineering role, ideally in the Retail, Hospitality or Leisure industry. Excellent communication skills (written and verbal) Experience and knowledge of maintaining and installing EPoS equipment PC literate (all MS Office suite) and aptitude to pick up new software packages quickly. Due to the nature of this role, it is essential that applicants have a full UK driver s license.
27/11/2025
Full time
Do you want to join an exciting company, which is expanding quickly and looking for the right people to come and join our team? Somewhere where we develop individuals to be the best they can be and help them along their career path? In that case you'd be a great fit for Barron McCann. We are an independent IT Service provider offering a range of award-winning EPoS & IT support services from help desk through to rapid response on-site repair and maintenance; our customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent reputation for great service and are now expanding our operations seeking enthusiastic technically minded individuals to join us as Field Service Technicians & Field Service Engineers. As a member of our team, you will be based in the field covering the Carlisle area , and benefit from a Company Car, monthly bonus, Fuel Card, full uniform plus additional company benefits and overtime. As a Field Service Engineer, you will attend Customer sites ensuring that allocated calls are handled professionally and efficiently whilst resolving them in a timely manner, providing great service as an ambassador for our company. Field Service Engineer responsibilities will include: Repair, service and installation of various IT hardware/ EPoS systems Planned and regular maintenance of all on-site equipment. Provide support and training to Customer as and when required. Provide exemplary levels of customer service The ideal candidate will have: Experience in a field-based customer service engineering role, ideally in the Retail, Hospitality or Leisure industry. Excellent communication skills (written and verbal) Experience and knowledge of maintaining and installing EPoS equipment PC literate (all MS Office suite) and aptitude to pick up new software packages quickly. Due to the nature of this role, it is essential that applicants have a full UK driver s license.
Barron McCann are excited to be recruiting for a Field Support Specialist in the Enfield (North London Area). Barron McCann have created 8 new Field Support Specialist roles across the UK to sit across both Projects and Service, supporting the engineers and becoming a subject matter expert. Barron McCann Ltd is an independent IT service provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. What you will be doing: Carrying out technical site visits as required for repairs on IT equipment Diagnose and carry out structured cabling or WiFi Fault repairs Attend fault calls where the local engineer does not have the required skill set Attend escalated break-fix and problem calls Diagnose and/or repair faults to component level, or whole unit replacement where required Conduct site surveys for WiFi installation and planned upgrades Planned and regular maintenance of all on site equipment Responsible for advice to employed engineer's queries Coaching and mentoring individual engineers to improve technical and soft skills Responsible for ensuring all knowledge is current and up to date, and responsible for introducing new processes and equipment as required The ability to have technical conversations and effectively challenge and question to ensure the correct outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on-call cover during evenings and weekends on a rotational basis There is a requirement to work at various heights, therefore, the ability to carry out work using ladders, and other such equipment is a requirement Skills, Knowledge & Experience: Essential: Experience of maintaining and installing EPoS equipment Detailed knowledge of computer hardware (EPoS, PC's, IP networks, WiFi networks and Service Hardware) Planning and organisational skills; able to establish efficient and appropriate plans, and adapt quickly and effectively too unexpected changes Customer service; understands and responds to customer needs (internal and external), and exceeds expectations where possible Communication and team working; work co-operatively with others to achieve a common goal, and communicate information in a clear, concise and accurate manner Problem solving and decision making; analyse information appropriately in order to find the best solution, and take a balanced view to reach logical conclusions and make relevant decisions. Commercial and organisational focus; demonstrate an understanding of overall business and commercial issues facing the company Commitment to results; committed to obtaining results through taking responsibility, demonstrating a positive attitude and ensuring quality Desired: Previous experience of working within a mobile workforce Proficient in the use of Microsoft Office software Ability to quickly learn new software packages Due to the nature of the work, out of hours work will be required Extensive travelling within the area is required Occasional overnight stays Full UK driving license With this being a field based role a driving licence is essential as you will be given a company vehicle. If this role is of interest, apply today to avoid disappointment.
20/11/2025
Full time
Barron McCann are excited to be recruiting for a Field Support Specialist in the Enfield (North London Area). Barron McCann have created 8 new Field Support Specialist roles across the UK to sit across both Projects and Service, supporting the engineers and becoming a subject matter expert. Barron McCann Ltd is an independent IT service provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. What you will be doing: Carrying out technical site visits as required for repairs on IT equipment Diagnose and carry out structured cabling or WiFi Fault repairs Attend fault calls where the local engineer does not have the required skill set Attend escalated break-fix and problem calls Diagnose and/or repair faults to component level, or whole unit replacement where required Conduct site surveys for WiFi installation and planned upgrades Planned and regular maintenance of all on site equipment Responsible for advice to employed engineer's queries Coaching and mentoring individual engineers to improve technical and soft skills Responsible for ensuring all knowledge is current and up to date, and responsible for introducing new processes and equipment as required The ability to have technical conversations and effectively challenge and question to ensure the correct outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on-call cover during evenings and weekends on a rotational basis There is a requirement to work at various heights, therefore, the ability to carry out work using ladders, and other such equipment is a requirement Skills, Knowledge & Experience: Essential: Experience of maintaining and installing EPoS equipment Detailed knowledge of computer hardware (EPoS, PC's, IP networks, WiFi networks and Service Hardware) Planning and organisational skills; able to establish efficient and appropriate plans, and adapt quickly and effectively too unexpected changes Customer service; understands and responds to customer needs (internal and external), and exceeds expectations where possible Communication and team working; work co-operatively with others to achieve a common goal, and communicate information in a clear, concise and accurate manner Problem solving and decision making; analyse information appropriately in order to find the best solution, and take a balanced view to reach logical conclusions and make relevant decisions. Commercial and organisational focus; demonstrate an understanding of overall business and commercial issues facing the company Commitment to results; committed to obtaining results through taking responsibility, demonstrating a positive attitude and ensuring quality Desired: Previous experience of working within a mobile workforce Proficient in the use of Microsoft Office software Ability to quickly learn new software packages Due to the nature of the work, out of hours work will be required Extensive travelling within the area is required Occasional overnight stays Full UK driving license With this being a field based role a driving licence is essential as you will be given a company vehicle. If this role is of interest, apply today to avoid disappointment.
Hexagon Recruitment are pleased to be recruiting for our client the following Permanent position for a : Epos, CCTV Data Cabling Maintenance Support Engineer (Field Based) Our client are one of the largest UK based Network Installation companies who have grown year on year through providing a quality service to their customers whilst working across multiple sectors for Retail, Commercial and Industrial locations for installing, Network installations, CCTV & Fire Alarm, Digital Surveillance, Hardware Deployment and Wireless Networks. Salary up to £44000 plus Pending Experience, Company Vehicle, Paid Overtime, Fuel Card, Expenses, plus Benefits Package. Our client requires Epos, CCTV Cabling Support & Maintenance Engineers to ideally have the following experience. Ideally have Cat5,Cat5e, Cat6, Cat6a Installation Experience Must be customer facing and able to speak with all levels of customers Experience with data cabling installations desirable Experience with CCTV systems Experience with Access Control installation Hold a valid Full UK Driving licence Be Field based working locally and UK Wide Be able to work away from home and work overtime as required Should this vacancy be of interest and you match the required job speck then please forward your up to date CV to Hexagon Recruitment via the job board link and we will contact you to discuss this job role further.
20/11/2025
Full time
Hexagon Recruitment are pleased to be recruiting for our client the following Permanent position for a : Epos, CCTV Data Cabling Maintenance Support Engineer (Field Based) Our client are one of the largest UK based Network Installation companies who have grown year on year through providing a quality service to their customers whilst working across multiple sectors for Retail, Commercial and Industrial locations for installing, Network installations, CCTV & Fire Alarm, Digital Surveillance, Hardware Deployment and Wireless Networks. Salary up to £44000 plus Pending Experience, Company Vehicle, Paid Overtime, Fuel Card, Expenses, plus Benefits Package. Our client requires Epos, CCTV Cabling Support & Maintenance Engineers to ideally have the following experience. Ideally have Cat5,Cat5e, Cat6, Cat6a Installation Experience Must be customer facing and able to speak with all levels of customers Experience with data cabling installations desirable Experience with CCTV systems Experience with Access Control installation Hold a valid Full UK Driving licence Be Field based working locally and UK Wide Be able to work away from home and work overtime as required Should this vacancy be of interest and you match the required job speck then please forward your up to date CV to Hexagon Recruitment via the job board link and we will contact you to discuss this job role further.
Barron McCann Ltd is an independent IT service provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. Main Duties and responsibilities: Carry out technical site visits as required for repairs on IT equipment Diagnose and carry out structured cabling or WiFi Fault repairs Attend fault calls where the local engineer does not have the required skill set Attend escalated break-fix and problem calls Diagnose and/or repair faults to component level, or whole unit replacement where required Conduct site surveys for WiFi installation and planned upgrades Planned and regular maintenance of all on site equipment Responsible for advice to employed engineer's queries Coaching and mentoring individual engineers to improve technical and soft skills Responsible for ensuring all knowledge is current and up to date, and responsible for introducing new processes and equipment as required The ability to have technical conversations and effectively challenge and question to ensure the correct outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on-call cover during evenings and weekends on a rotational basis There is a requirement to work at various heights, therefore, the ability to carry out work using ladders, and other such equipment is a requirement Skills, Knowledge & Experience: Essential: Experienceof maintaining and installing EPoS equipment Detailed knowledge of computer hardware (EPoS, PC's, IP networks, WiFi networks and Service Hardware) Planning and organisational skills; able to establish efficient and appropriate plans, and adapt quickly and effectively too unexpected changes Customer service; understands and responds to customer needs (internal and external), and exceeds expectations where possible Communication and team working; work co-operatively with others to achieve a common goal, and communicate information in a clear, concise and accurate manner Problem solving and decision making; analyse information appropriately in order to find the best solution, and take a balanced view to reach logical conclusions and make relevant decisions. Commercial and organisational focus; demonstrate an understanding of overall business and commercial issues facing the company Commitment to results; committed to obtaining results through taking responsibility, demonstrating a positive attitude and ensuring quality Desired: Previous experience of working within a mobile workforce Proficient in the use of Microsoft Office software Ability to quickly learn new software packages Due to the nature of the work, out of hours work will be required Extensive travelling within the area is required Occasional overnight stays Full UK driving license Reference INDMP Job Types: Full-time, Permanent Benefits: Discounted or free food On-site parking Sick pay Experience: EPoS: 2 years (required) Licence/Certification: Driving Licence (required) Work Location: On the road
20/11/2025
Full time
Barron McCann Ltd is an independent IT service provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. Main Duties and responsibilities: Carry out technical site visits as required for repairs on IT equipment Diagnose and carry out structured cabling or WiFi Fault repairs Attend fault calls where the local engineer does not have the required skill set Attend escalated break-fix and problem calls Diagnose and/or repair faults to component level, or whole unit replacement where required Conduct site surveys for WiFi installation and planned upgrades Planned and regular maintenance of all on site equipment Responsible for advice to employed engineer's queries Coaching and mentoring individual engineers to improve technical and soft skills Responsible for ensuring all knowledge is current and up to date, and responsible for introducing new processes and equipment as required The ability to have technical conversations and effectively challenge and question to ensure the correct outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on-call cover during evenings and weekends on a rotational basis There is a requirement to work at various heights, therefore, the ability to carry out work using ladders, and other such equipment is a requirement Skills, Knowledge & Experience: Essential: Experienceof maintaining and installing EPoS equipment Detailed knowledge of computer hardware (EPoS, PC's, IP networks, WiFi networks and Service Hardware) Planning and organisational skills; able to establish efficient and appropriate plans, and adapt quickly and effectively too unexpected changes Customer service; understands and responds to customer needs (internal and external), and exceeds expectations where possible Communication and team working; work co-operatively with others to achieve a common goal, and communicate information in a clear, concise and accurate manner Problem solving and decision making; analyse information appropriately in order to find the best solution, and take a balanced view to reach logical conclusions and make relevant decisions. Commercial and organisational focus; demonstrate an understanding of overall business and commercial issues facing the company Commitment to results; committed to obtaining results through taking responsibility, demonstrating a positive attitude and ensuring quality Desired: Previous experience of working within a mobile workforce Proficient in the use of Microsoft Office software Ability to quickly learn new software packages Due to the nature of the work, out of hours work will be required Extensive travelling within the area is required Occasional overnight stays Full UK driving license Reference INDMP Job Types: Full-time, Permanent Benefits: Discounted or free food On-site parking Sick pay Experience: EPoS: 2 years (required) Licence/Certification: Driving Licence (required) Work Location: On the road
Senior Developer Leading Design & Build Workspace Specialist London A market-leading design & build firm, established for 20+ years and recognised as the UK s top name in high-end office fit out, is looking for a highly skilled Senior Developer to join their growing IT function. With a central London headquarters and regional presence across the UK, the business delivers future-focused workplaces for landlords, co-working operators and end-user clients - creating inspiring spaces that help people do their best work. As part of a dynamic team of designers, builders, strategists and technologists, you ll play a pivotal role in shaping and advancing the internal systems that underpin every project, pitch and client experience. This is an opportunity to own and evolve a mission-critical internal platform, influence technical direction, and help scale a high-performing development function. The Role: You ll lead the development, maintenance and optimisation of the company s core business systems, built in PHP (Laravel) with a PostgreSQL backend, alongside managing several WordPress -based websites. Working closely with stakeholders from across the organisation, you ll ensure the reliability, performance and evolution of the systems that drive daily operations. You ll also help guide the future technical roadmap, support junior developers as the team grows, and take ownership of engineering best practice, system architecture and deployment workflows. Key Responsibilities: Lead development and enhancements on internal business systems built with Laravel, PostgreSQL and Azure blobstore. Provide ongoing maintenance, debugging and performance tuning of applications and web environments. Deliver technical support to internal users, including managing high-pressure or time-critical issues. Maintain and evolve WordPress websites (plugins, themes, security hardening). Administer and troubleshoot Linux-based hosting environments. Build, deploy and manage containerised applications using Docker. Configure and maintain Nginx for optimal performance and security. Support firewall configuration and troubleshooting across APIs, services and repositories. Manage Git-based version control and enforce workflow best practices (branching, PRs, code reviews, release tagging). Document architecture, workflows and development processes. Collaborate with IT and business stakeholders to improve system efficiency and interaction. Contribute to major system upgrades, migrations and new feature rollouts. Mentor junior developers and support team growth. Required Skills & Experience: 5+ years experience in software development with strong PHP (Laravel) and PostgreSQL expertise. Strong understanding of ERP/CRM system functionality within business environments. Deep knowledge of Linux systems, shell scripting and performance tuning. Hands-on experience with Docker for development and production environments. Strong knowledge of Nginx configuration and management. Understanding of DNS, domain registrars and record configuration. Experience with firewalls and network security. Advanced Git workflow experience, including CI/CD pipelines. MVC architecture, RESTful APIs and modern back-end best practice. Experience with WordPress development and admin. Excellent troubleshooting skills across the stack. Clear, confident communicator able to engage non-technical users and manage challenging conversations. Calm and professional under pressure. Knowledge of Power Platform, PowerApps and data migration tools (ADF, SSMA, SSIS). Understanding of API integrations and data transfer topologies. Desirable: Experience within design, construction, architecture, or related built-environment industries. Experience with Docker orchestration. Knowledge of front-end frameworks such as React or Vue. Degree in Computer Science or related field. Understanding of business workflows from lead generation through project delivery. A creative, solutions-driven mindset and the ability to inspire confidence in others.
17/11/2025
Full time
Senior Developer Leading Design & Build Workspace Specialist London A market-leading design & build firm, established for 20+ years and recognised as the UK s top name in high-end office fit out, is looking for a highly skilled Senior Developer to join their growing IT function. With a central London headquarters and regional presence across the UK, the business delivers future-focused workplaces for landlords, co-working operators and end-user clients - creating inspiring spaces that help people do their best work. As part of a dynamic team of designers, builders, strategists and technologists, you ll play a pivotal role in shaping and advancing the internal systems that underpin every project, pitch and client experience. This is an opportunity to own and evolve a mission-critical internal platform, influence technical direction, and help scale a high-performing development function. The Role: You ll lead the development, maintenance and optimisation of the company s core business systems, built in PHP (Laravel) with a PostgreSQL backend, alongside managing several WordPress -based websites. Working closely with stakeholders from across the organisation, you ll ensure the reliability, performance and evolution of the systems that drive daily operations. You ll also help guide the future technical roadmap, support junior developers as the team grows, and take ownership of engineering best practice, system architecture and deployment workflows. Key Responsibilities: Lead development and enhancements on internal business systems built with Laravel, PostgreSQL and Azure blobstore. Provide ongoing maintenance, debugging and performance tuning of applications and web environments. Deliver technical support to internal users, including managing high-pressure or time-critical issues. Maintain and evolve WordPress websites (plugins, themes, security hardening). Administer and troubleshoot Linux-based hosting environments. Build, deploy and manage containerised applications using Docker. Configure and maintain Nginx for optimal performance and security. Support firewall configuration and troubleshooting across APIs, services and repositories. Manage Git-based version control and enforce workflow best practices (branching, PRs, code reviews, release tagging). Document architecture, workflows and development processes. Collaborate with IT and business stakeholders to improve system efficiency and interaction. Contribute to major system upgrades, migrations and new feature rollouts. Mentor junior developers and support team growth. Required Skills & Experience: 5+ years experience in software development with strong PHP (Laravel) and PostgreSQL expertise. Strong understanding of ERP/CRM system functionality within business environments. Deep knowledge of Linux systems, shell scripting and performance tuning. Hands-on experience with Docker for development and production environments. Strong knowledge of Nginx configuration and management. Understanding of DNS, domain registrars and record configuration. Experience with firewalls and network security. Advanced Git workflow experience, including CI/CD pipelines. MVC architecture, RESTful APIs and modern back-end best practice. Experience with WordPress development and admin. Excellent troubleshooting skills across the stack. Clear, confident communicator able to engage non-technical users and manage challenging conversations. Calm and professional under pressure. Knowledge of Power Platform, PowerApps and data migration tools (ADF, SSMA, SSIS). Understanding of API integrations and data transfer topologies. Desirable: Experience within design, construction, architecture, or related built-environment industries. Experience with Docker orchestration. Knowledge of front-end frameworks such as React or Vue. Degree in Computer Science or related field. Understanding of business workflows from lead generation through project delivery. A creative, solutions-driven mindset and the ability to inspire confidence in others.
Data Engineering Manager Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development. Summary of the role: As a Data Engineering Manager, you will be responsible for the engineering teams in the Data delivery and Data management scopes. These are key positions within the Data office as they provide technical leadership, mentorship and team development, as well as contributing to the development and implementation of our Data strategy.You will be responsible for organising the team in an efficient and effective manner and prioritising the work to align with organisational priorities. This includes providing technical leadership during development phases, Agile based delivery and engineering best practices. As in any engineering management position, there will be a certain amount of hands-on work, and so a technical background is required, but the main focus will be the management of the team, workstreams and software lifecycles. Benefits: 33 days including Bank Holidays Eligibility for an annual discretionary bonus scheme Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services) Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods. Cycle to Work Scheme & Interest-free Season Ticket loans. A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing. A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection What you'll be doing: Contribution to, creation and implementation of best practices to coding standards, naming conventions and design briefs. Overseeing coding standards and repository management. Ensuring the correct documentation is created and maintained for all products. Working with the PM and BA tier to estimate work, prioritise and maintain the backlog. Provide Team leadership by setting standards for behaviour and fostering a culture of collaboration and growth. Manage team development plans ensuring each team member has a meaningful technical and career development plan. Work towards the creation, implementation and evolution of competency frameworks for all engineering positions. Lead the engineering team in the design, building and maintenance of scalable and robust pipelines and supporting MS Fabric infrastructure. Carry out strategic planning for team expansion. Work with PM resources to schedule, complete and document post sprint and project retrospectives, ensuring that identified actions are carried out as required. Identify, qualify and implement tooling requirements. Provide high level technical overviews and insights to senior leadership. Provide incident management as required and follow up with comprehensive RCAs. Will help create and implement a DataOps environment. What we're looking for: Prior experience in a similar role as either an Engineering Manager, Technical Lead or Senior Engineering position in either a software or data delivery environment. Educated up to at least A-level or equivalent standards. Solid understanding of data governance concepts. Strong Analytical skills. Good stakeholder management skills. Familiar with data privacy regulations such as GDPR. Knowledge or understanding of ETL/ELT solutions. Knowledge of Relational and non-relational data management systems. Understanding of big data environments. Knowledge of CICD tools and processes. Experience with GIT source safe. Experience of working in an Agile delivery environment. Experience of coaching and developing teams. Software or Data product delivery. If you need any help or adjustments during the recruitment process, please let us know.Ready to take the next step in your career? Apply today and become part of our innovative team!
02/10/2025
Full time
Data Engineering Manager Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development. Summary of the role: As a Data Engineering Manager, you will be responsible for the engineering teams in the Data delivery and Data management scopes. These are key positions within the Data office as they provide technical leadership, mentorship and team development, as well as contributing to the development and implementation of our Data strategy.You will be responsible for organising the team in an efficient and effective manner and prioritising the work to align with organisational priorities. This includes providing technical leadership during development phases, Agile based delivery and engineering best practices. As in any engineering management position, there will be a certain amount of hands-on work, and so a technical background is required, but the main focus will be the management of the team, workstreams and software lifecycles. Benefits: 33 days including Bank Holidays Eligibility for an annual discretionary bonus scheme Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services) Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods. Cycle to Work Scheme & Interest-free Season Ticket loans. A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing. A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection What you'll be doing: Contribution to, creation and implementation of best practices to coding standards, naming conventions and design briefs. Overseeing coding standards and repository management. Ensuring the correct documentation is created and maintained for all products. Working with the PM and BA tier to estimate work, prioritise and maintain the backlog. Provide Team leadership by setting standards for behaviour and fostering a culture of collaboration and growth. Manage team development plans ensuring each team member has a meaningful technical and career development plan. Work towards the creation, implementation and evolution of competency frameworks for all engineering positions. Lead the engineering team in the design, building and maintenance of scalable and robust pipelines and supporting MS Fabric infrastructure. Carry out strategic planning for team expansion. Work with PM resources to schedule, complete and document post sprint and project retrospectives, ensuring that identified actions are carried out as required. Identify, qualify and implement tooling requirements. Provide high level technical overviews and insights to senior leadership. Provide incident management as required and follow up with comprehensive RCAs. Will help create and implement a DataOps environment. What we're looking for: Prior experience in a similar role as either an Engineering Manager, Technical Lead or Senior Engineering position in either a software or data delivery environment. Educated up to at least A-level or equivalent standards. Solid understanding of data governance concepts. Strong Analytical skills. Good stakeholder management skills. Familiar with data privacy regulations such as GDPR. Knowledge or understanding of ETL/ELT solutions. Knowledge of Relational and non-relational data management systems. Understanding of big data environments. Knowledge of CICD tools and processes. Experience with GIT source safe. Experience of working in an Agile delivery environment. Experience of coaching and developing teams. Software or Data product delivery. If you need any help or adjustments during the recruitment process, please let us know.Ready to take the next step in your career? Apply today and become part of our innovative team!
Data Engineering Manager Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development. Summary of the role: As a Data Engineering Manager, you will be responsible for the engineering teams in the Data delivery and Data management scopes. These are key positions within the Data office as they provide technical leadership, mentorship and team development, as well as contributing to the development and implementation of our Data strategy.You will be responsible for organising the team in an efficient and effective manner and prioritising the work to align with organisational priorities. This includes providing technical leadership during development phases, Agile based delivery and engineering best practices. As in any engineering management position, there will be a certain amount of hands-on work, and so a technical background is required, but the main focus will be the management of the team, workstreams and software lifecycles. Benefits: 33 days including Bank Holidays Eligibility for an annual discretionary bonus scheme Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services) Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods. Cycle to Work Scheme & Interest-free Season Ticket loans. A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing. A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection What you'll be doing: Contribution to, creation and implementation of best practices to coding standards, naming conventions and design briefs. Overseeing coding standards and repository management. Ensuring the correct documentation is created and maintained for all products. Working with the PM and BA tier to estimate work, prioritise and maintain the backlog. Provide Team leadership by setting standards for behaviour and fostering a culture of collaboration and growth. Manage team development plans ensuring each team member has a meaningful technical and career development plan. Work towards the creation, implementation and evolution of competency frameworks for all engineering positions. Lead the engineering team in the design, building and maintenance of scalable and robust pipelines and supporting MS Fabric infrastructure. Carry out strategic planning for team expansion. Work with PM resources to schedule, complete and document post sprint and project retrospectives, ensuring that identified actions are carried out as required. Identify, qualify and implement tooling requirements. Provide high level technical overviews and insights to senior leadership. Provide incident management as required and follow up with comprehensive RCAs. Will help create and implement a DataOps environment. What we're looking for: Prior experience in a similar role as either an Engineering Manager, Technical Lead or Senior Engineering position in either a software or data delivery environment. Educated up to at least A-level or equivalent standards. Solid understanding of data governance concepts. Strong Analytical skills. Good stakeholder management skills. Familiar with data privacy regulations such as GDPR. Knowledge or understanding of ETL/ELT solutions. Knowledge of Relational and non-relational data management systems. Understanding of big data environments. Knowledge of CICD tools and processes. Experience with GIT source safe. Experience of working in an Agile delivery environment. Experience of coaching and developing teams. Software or Data product delivery. If you need any help or adjustments during the recruitment process, please let us know.Ready to take the next step in your career? Apply today and become part of our innovative team!
02/10/2025
Full time
Data Engineering Manager Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development. Summary of the role: As a Data Engineering Manager, you will be responsible for the engineering teams in the Data delivery and Data management scopes. These are key positions within the Data office as they provide technical leadership, mentorship and team development, as well as contributing to the development and implementation of our Data strategy.You will be responsible for organising the team in an efficient and effective manner and prioritising the work to align with organisational priorities. This includes providing technical leadership during development phases, Agile based delivery and engineering best practices. As in any engineering management position, there will be a certain amount of hands-on work, and so a technical background is required, but the main focus will be the management of the team, workstreams and software lifecycles. Benefits: 33 days including Bank Holidays Eligibility for an annual discretionary bonus scheme Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services) Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods. Cycle to Work Scheme & Interest-free Season Ticket loans. A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing. A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection What you'll be doing: Contribution to, creation and implementation of best practices to coding standards, naming conventions and design briefs. Overseeing coding standards and repository management. Ensuring the correct documentation is created and maintained for all products. Working with the PM and BA tier to estimate work, prioritise and maintain the backlog. Provide Team leadership by setting standards for behaviour and fostering a culture of collaboration and growth. Manage team development plans ensuring each team member has a meaningful technical and career development plan. Work towards the creation, implementation and evolution of competency frameworks for all engineering positions. Lead the engineering team in the design, building and maintenance of scalable and robust pipelines and supporting MS Fabric infrastructure. Carry out strategic planning for team expansion. Work with PM resources to schedule, complete and document post sprint and project retrospectives, ensuring that identified actions are carried out as required. Identify, qualify and implement tooling requirements. Provide high level technical overviews and insights to senior leadership. Provide incident management as required and follow up with comprehensive RCAs. Will help create and implement a DataOps environment. What we're looking for: Prior experience in a similar role as either an Engineering Manager, Technical Lead or Senior Engineering position in either a software or data delivery environment. Educated up to at least A-level or equivalent standards. Solid understanding of data governance concepts. Strong Analytical skills. Good stakeholder management skills. Familiar with data privacy regulations such as GDPR. Knowledge or understanding of ETL/ELT solutions. Knowledge of Relational and non-relational data management systems. Understanding of big data environments. Knowledge of CICD tools and processes. Experience with GIT source safe. Experience of working in an Agile delivery environment. Experience of coaching and developing teams. Software or Data product delivery. If you need any help or adjustments during the recruitment process, please let us know.Ready to take the next step in your career? Apply today and become part of our innovative team!
The Vacancy The role is a lead contributor within the Winterflood Software Delivery team, carrying Governance Committee responsibilities and reporting to the Head of Software Engineering. It is accountable for leading the growing delivery management practice, coaching and mentoring teams to enhance delivery quality and cadence. The role manages key technology change initiatives in collaboration with stakeholders to ensure timely delivery of high-quality software, while also overseeing the product and software change roadmap, delivery governance, software releases, and incident management. It contributes to the Software Development Lifecycle alongside engineering and product leadership and supports operational resilience through robust planning, performance reporting, and third-party management. The role involves leading a well-structured and resourced team with aligned objectives and personal development plans that support the overall business strategy. Additionally, it holds responsibility for contributing to the broader Software Engineering and Technology Strategy, owning the planning and execution of the software roadmap, and clearly communicating progress, performance, and plans across all levels of the business. RESPONSIBILITIES Lead Project and Delivery staff across the business to deliver all product & software projects & change. Implement & manage Product & Software Change governance ensuring procedures are followed with a full audit trail from design to delivery into production. Work with the broader delivery management team to ensure that squads are resourced appropriately to deliver the Product & Software Roadmap and Plan. Own the completion of all effective people management processes (recruitment, objectives, personal development, talent & succession & performance management) for the function. Promote the maintenance of a strong culture of compliance, risk management, integrity, innovation, client focus and other such Winterflood or Close Brothers values. Encourage and support a culture of innovation and forward thinking. Build strong relationships with other functions and business units to collectively achieve Winterflood strategic priorities and goals. Lead the delivery management practice at Winterflood, coaching and mentoring teams to improve delivery quality and cadence evangelising best practice in delivery management Input to the Software Engineering Strategy and ownership of planning and delivery of the strategic roadmap. Ensure challenge where appropriate at assigned governance committees in the spirit of growing the business within risk appetite & regulation. Contribute towards the negotiation of technology vendor contracts and agreements as required ensuring all appropriate risk assessments and outsourcing points have been considered. Communication to all levels of the business of progress, performance, and planning. Lead the day-to-day oversight of Software Delivery, raising any issues to the Head of Software Engineering as appropriate. Ownership of live issues & incidents ensuring all facts are established, communication of updates & resolution and a root cause is identified with a supporting plan to fix. Ensure all resulting actions are closed. Ensure proactive communication with all internal stakeholders - particularly with respect to technology performance & change. Leadership of designated staff ensuring delivery of technology performance, architecture, design & change follow formal governance. Take clear remedial action where necessary and informing the Head of Software Engineering as and when appropriate. Sponsor personal development across the function to ensure effective succession with skills & knowledge aligned to long-term strategic requirements. Required Skills and Knowledge 5 years+ proven experience in Software Delivery Management, preferably in Financial Services. Proven experience of delivery of complex technology change, achieving demonstrable business results Adaptable approach, befitting of a small growing business with excellent communication skills. Mandatory Qualification: A degree (or equivalent level qualification) in a relevant IT specialism or proven experience to the same level. Tools: Delivery Management / Product Management tools such as JIRA, Azure DevOps or Equivalent Project Management Tools (e.g Microsoft Project) Benefits Competitive salary inclusive of discretionary annual bonus & annual pay review Work Abroad Policy for up to 15 days per year 25 days holiday plus bank holidays and additional well-being day Option to purchase an additional 5 days holiday per year Flexible working options available, including hybrid working Pension scheme up to 10% employer contribution Sharesave scheme Income Protection & Life insurance (4 x salary core level of cover) Private health care via BUPA Employee Assistance Programme Discounted Gym Membership Variety of travel to work schemes At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don't tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. We appreciate that from time to time, recruitment agencies will have speculative CVs that they may wish to submit to our Talent Acquisition team in relation to a specific role. To avoid any ambiguity around fees, please note that speculative CVs received by Close Brothers, that have not been authorised in advance, by us, will be ineligible for an agency fee. Thank you. The Company Winterflood Securities is a leading market maker committed to providing liquidity and flexible execution services to retail brokers, asset managers and institutional investors. Winterflood's strengths are a combination of traditional trading values and the performance of our own cutting edge technology. Our experienced team of traders helps clients achieve high quality execution in over 15,000 tradable instruments including UK, European and North American Equities together with Investment Trusts, Exchange Traded Products, Fixed Income, Structured Products and Funds. Founded in 1988, Winterflood has gone from being a niche market maker in the UK Small Cap market, to a mature, diverse and major liquidity provider across multiple asset classes in the UK and European markets. Winterflood is authorised and regulated by the Financial Conduct Authority. Winterflood Securities is a wholly-owned subsidiary of Close Brothers Group plc, a specialist financial services group which makes loans, takes deposits, trades securities and provides advice and investment management solutions to a wide range of clients. Close Brothers is a leading UK merchant banking group providing lending, deposit taking, wealth management services and securities trading. We employ approximately 4,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange. The Benefits Private medical Discounted health checks Stakeholder pension contribution Gym discounts Cycle to work scheme Gym discounts Purchase additional holiday
01/09/2025
Full time
The Vacancy The role is a lead contributor within the Winterflood Software Delivery team, carrying Governance Committee responsibilities and reporting to the Head of Software Engineering. It is accountable for leading the growing delivery management practice, coaching and mentoring teams to enhance delivery quality and cadence. The role manages key technology change initiatives in collaboration with stakeholders to ensure timely delivery of high-quality software, while also overseeing the product and software change roadmap, delivery governance, software releases, and incident management. It contributes to the Software Development Lifecycle alongside engineering and product leadership and supports operational resilience through robust planning, performance reporting, and third-party management. The role involves leading a well-structured and resourced team with aligned objectives and personal development plans that support the overall business strategy. Additionally, it holds responsibility for contributing to the broader Software Engineering and Technology Strategy, owning the planning and execution of the software roadmap, and clearly communicating progress, performance, and plans across all levels of the business. RESPONSIBILITIES Lead Project and Delivery staff across the business to deliver all product & software projects & change. Implement & manage Product & Software Change governance ensuring procedures are followed with a full audit trail from design to delivery into production. Work with the broader delivery management team to ensure that squads are resourced appropriately to deliver the Product & Software Roadmap and Plan. Own the completion of all effective people management processes (recruitment, objectives, personal development, talent & succession & performance management) for the function. Promote the maintenance of a strong culture of compliance, risk management, integrity, innovation, client focus and other such Winterflood or Close Brothers values. Encourage and support a culture of innovation and forward thinking. Build strong relationships with other functions and business units to collectively achieve Winterflood strategic priorities and goals. Lead the delivery management practice at Winterflood, coaching and mentoring teams to improve delivery quality and cadence evangelising best practice in delivery management Input to the Software Engineering Strategy and ownership of planning and delivery of the strategic roadmap. Ensure challenge where appropriate at assigned governance committees in the spirit of growing the business within risk appetite & regulation. Contribute towards the negotiation of technology vendor contracts and agreements as required ensuring all appropriate risk assessments and outsourcing points have been considered. Communication to all levels of the business of progress, performance, and planning. Lead the day-to-day oversight of Software Delivery, raising any issues to the Head of Software Engineering as appropriate. Ownership of live issues & incidents ensuring all facts are established, communication of updates & resolution and a root cause is identified with a supporting plan to fix. Ensure all resulting actions are closed. Ensure proactive communication with all internal stakeholders - particularly with respect to technology performance & change. Leadership of designated staff ensuring delivery of technology performance, architecture, design & change follow formal governance. Take clear remedial action where necessary and informing the Head of Software Engineering as and when appropriate. Sponsor personal development across the function to ensure effective succession with skills & knowledge aligned to long-term strategic requirements. Required Skills and Knowledge 5 years+ proven experience in Software Delivery Management, preferably in Financial Services. Proven experience of delivery of complex technology change, achieving demonstrable business results Adaptable approach, befitting of a small growing business with excellent communication skills. Mandatory Qualification: A degree (or equivalent level qualification) in a relevant IT specialism or proven experience to the same level. Tools: Delivery Management / Product Management tools such as JIRA, Azure DevOps or Equivalent Project Management Tools (e.g Microsoft Project) Benefits Competitive salary inclusive of discretionary annual bonus & annual pay review Work Abroad Policy for up to 15 days per year 25 days holiday plus bank holidays and additional well-being day Option to purchase an additional 5 days holiday per year Flexible working options available, including hybrid working Pension scheme up to 10% employer contribution Sharesave scheme Income Protection & Life insurance (4 x salary core level of cover) Private health care via BUPA Employee Assistance Programme Discounted Gym Membership Variety of travel to work schemes At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don't tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. We appreciate that from time to time, recruitment agencies will have speculative CVs that they may wish to submit to our Talent Acquisition team in relation to a specific role. To avoid any ambiguity around fees, please note that speculative CVs received by Close Brothers, that have not been authorised in advance, by us, will be ineligible for an agency fee. Thank you. The Company Winterflood Securities is a leading market maker committed to providing liquidity and flexible execution services to retail brokers, asset managers and institutional investors. Winterflood's strengths are a combination of traditional trading values and the performance of our own cutting edge technology. Our experienced team of traders helps clients achieve high quality execution in over 15,000 tradable instruments including UK, European and North American Equities together with Investment Trusts, Exchange Traded Products, Fixed Income, Structured Products and Funds. Founded in 1988, Winterflood has gone from being a niche market maker in the UK Small Cap market, to a mature, diverse and major liquidity provider across multiple asset classes in the UK and European markets. Winterflood is authorised and regulated by the Financial Conduct Authority. Winterflood Securities is a wholly-owned subsidiary of Close Brothers Group plc, a specialist financial services group which makes loans, takes deposits, trades securities and provides advice and investment management solutions to a wide range of clients. Close Brothers is a leading UK merchant banking group providing lending, deposit taking, wealth management services and securities trading. We employ approximately 4,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange. The Benefits Private medical Discounted health checks Stakeholder pension contribution Gym discounts Cycle to work scheme Gym discounts Purchase additional holiday
We are looking for people to join our fantastic team at Somerset House Trust. As the home of cultural innovators, the Trust connects creativity and the arts with the broader society. Somerset House pursues a ‘Step Inside, Think Outside’ spirit and is born from the creative community we nurture - the experience and perspectives we host across background, age, race, and stage, and the intersections and crossovers we encourage. About the role: The Support Analyst is a critical part of the diverse and exciting technology operations at Somerset House. Working within the IT Department’s helpdesk function, the post holder will be a primary contact for 1st, 2nd and 3rd line IT and network support. You will help to ensure our IT services to our residents, members, and the Trust staff, are of the highest quality. You will work across a range of technologies and systems, from desktops to SaaS, maintaining ownership of cases from start to finish. Additionally, the role will have the opportunity to participate in the implementation of various IT solutions and projects as we work to improve our digital capabilities. Please note that this is an onsite role, based at Somerset House in central London, running Monday - Friday.
Responsibilities:
To be the primary point of contact for residents, members, event partners, and Trust IT support issues and requests. This includes 1st, 2nd, and 3rd line support.
Resolve all reported IT issues in a professional and timely manner, documenting all activity on the helpdesk ticketing system, conforming to SLA’s and adjusting priorities to deal with urgent issues and requests.
Monitor and manage ticket queues, alerts, automated tickets, and perform daily checks on various systems.
Proactively research and identify solutions that may benefit the team and the Trust.
Where appropriate, escalate issues to external vendors as required and monitor the escalation to ensure satisfactory resolution.
Assist in the delivery of IT services across all events and event spaces, including wired connections, wireless connections, AV components, and VoIP telephony.
Assist with the configuration of resident office moves, liaising closely with the property team, and the IT Solutions Lead.
As required, to assist in the testing and implementing of new solutions and adaptations/upgrades to IT services.
Undertake the training of Trust staff members as required.
Where occasionally required by key live events, exhibitions, and regular system maintenance taking place at Somerset House, to be able to shift working hours and days to provide support coverage.
Create and update IT and related documentation to allow retention and sharing of knowledge within the team and the Trust.
Participate as a team player in the support of colleagues within the department and across the Trust’s operations.
Undertake other duties that may be asked of you from time to time.
Skills, knowledge & expertise required for the role:
Experience :
Demonstrable technical knowledge of working in an IT service desk or team.
Demonstrable knowledge supporting and installing operating systems (Windows 10/11 primarily, some Windows Server 2012/2016/2019, some Mac OS) and standard productivity applications (Office 365, Teams, OneDrive, Adobe, AutoCAD, etc.).
Demonstrable knowledge supporting desktop hardware (primarily Dell laptops) and mobile devices (iOS and Android mobile phones and tablets).
Supporting of Active Directory, Office 365 (including Exchange), and Azure users, including password resets, account creation, and group policies.
Demonstrable knowledge of cyber security concepts and best practice, including Multi Factor Authentication, phishing, ransomware, passwords, firewalls, social engineering.
ITIL Foundation certification and technical Microsoft qualifications are desirable.
Skills :
A good knowledge of network infrastructure, both wired and wireless.
A good knowledge of logical network concepts, including VLANs, IPs, DNS and DHCP.
Strong communication skills with the flexibility to deal with a varied customer base.
Coaching or training end users in technical expertise.
Knowledge of VoIP telephony.
Knowledge of system backups, for example, Microsoft Azure Backup Service.
Skills in supporting a range of specific solutions are desirable, including hypervisors (Hyper-V), Cisco Meraki, Mimecast, Bitdefender, AlienVault SIEM, PaperCut, PRTG, Jira, EPOS systems, PDQ Deploy, Access Finance, Nexudus, Priava or similar events management software, and Tessitura.
As part of the recruitment process, there will be a practical task to help us assess hands-on technical skills.
Benefits to working at Somerset House:
Mental Health & Wellbeing - Access to our external Employee Assistance Programme (CiC) for free 24/7 confidential advice and support, including up to 6 free counselling sessions per year where needed- Mental health support and guidance from our in-house trained Mental Health First Aiders - Hybrid working based on having 3 days in the office per week (pro rata if part-time) - Contribution towards eye tests and glasses - Trust life insurance scheme Holiday - Enhanced annual leave – 25 days plus bank holidays - Birthday leave - additional day leave on or within a week of your birthday- Festive day - additional discretionary day off around the Christmas period Other Leave - Sick leave – 20 days full pay, followed by 20 days half pay - Emergency dependent care – option to use 25% of paid sick leave for emergency care of a dependent- Enhanced maternity pay Pension - 8% employer pension contributions- No minimum requirement for employee contributions- Option for salary exchange- Interest-free loans- Season ticket loan- Cycle to Work scheme Discounts, offers and free stuff - The list is endless and includes tickets to Somerset House events and entrance to other London Heritage sites - Discounts in Somerset House cafes and restaurants - Discounts with various high street retailers and restaurants - Discount to local leisure centres
About Somerset House Trust
Somerset House hosts the UK’s largest and most exciting creative community right in the heart of London, and are always looking for new talent to join our team. We welcome 3 million annual visitors to share our unique combination of cultural events, the creative industries and history. This mix informs and powers our programme and organisational culture, making us a singular, compelling and inclusive place to visit and work.
The Trust reserves the right to close a job before its application deadline. Our Commitment to Anti-Racism, Diversity and Inclusion:
Somerset House is open to all and we value the unique skills of everyone. Somerset House Trust is an equal opportunities employer and is committed to championing equality, diversity and inclusion in our workplace, so if you’re a suitably qualified applicant, we encourage your application whatever your age, disability, gender, gender identity, race, religion or belief, sexual orientation or socio-economic background. Somerset House is actively anti-racist, you can read about our Anti-Racism Pledge and the action we’re taking here . We are working hard to ensure our people, our onsite community and our sector reflect, represent and include all of society. With some recruitment stages, where candidates are equally qualified, we will seek to prioritise diversity to help us to increase representation across the creative economy and the Trust.We anonymise all job applications to help avoid discrimination in the initial screening stage of our recruitment process and reinforces our commitment to focus on skills and qualifications of all applications from the start. Please get in touch if you have any questions or require any adjustments to be made during the recruitment process.
26/03/2024
Full time
We are looking for people to join our fantastic team at Somerset House Trust. As the home of cultural innovators, the Trust connects creativity and the arts with the broader society. Somerset House pursues a ‘Step Inside, Think Outside’ spirit and is born from the creative community we nurture - the experience and perspectives we host across background, age, race, and stage, and the intersections and crossovers we encourage. About the role: The Support Analyst is a critical part of the diverse and exciting technology operations at Somerset House. Working within the IT Department’s helpdesk function, the post holder will be a primary contact for 1st, 2nd and 3rd line IT and network support. You will help to ensure our IT services to our residents, members, and the Trust staff, are of the highest quality. You will work across a range of technologies and systems, from desktops to SaaS, maintaining ownership of cases from start to finish. Additionally, the role will have the opportunity to participate in the implementation of various IT solutions and projects as we work to improve our digital capabilities. Please note that this is an onsite role, based at Somerset House in central London, running Monday - Friday.
Responsibilities:
To be the primary point of contact for residents, members, event partners, and Trust IT support issues and requests. This includes 1st, 2nd, and 3rd line support.
Resolve all reported IT issues in a professional and timely manner, documenting all activity on the helpdesk ticketing system, conforming to SLA’s and adjusting priorities to deal with urgent issues and requests.
Monitor and manage ticket queues, alerts, automated tickets, and perform daily checks on various systems.
Proactively research and identify solutions that may benefit the team and the Trust.
Where appropriate, escalate issues to external vendors as required and monitor the escalation to ensure satisfactory resolution.
Assist in the delivery of IT services across all events and event spaces, including wired connections, wireless connections, AV components, and VoIP telephony.
Assist with the configuration of resident office moves, liaising closely with the property team, and the IT Solutions Lead.
As required, to assist in the testing and implementing of new solutions and adaptations/upgrades to IT services.
Undertake the training of Trust staff members as required.
Where occasionally required by key live events, exhibitions, and regular system maintenance taking place at Somerset House, to be able to shift working hours and days to provide support coverage.
Create and update IT and related documentation to allow retention and sharing of knowledge within the team and the Trust.
Participate as a team player in the support of colleagues within the department and across the Trust’s operations.
Undertake other duties that may be asked of you from time to time.
Skills, knowledge & expertise required for the role:
Experience :
Demonstrable technical knowledge of working in an IT service desk or team.
Demonstrable knowledge supporting and installing operating systems (Windows 10/11 primarily, some Windows Server 2012/2016/2019, some Mac OS) and standard productivity applications (Office 365, Teams, OneDrive, Adobe, AutoCAD, etc.).
Demonstrable knowledge supporting desktop hardware (primarily Dell laptops) and mobile devices (iOS and Android mobile phones and tablets).
Supporting of Active Directory, Office 365 (including Exchange), and Azure users, including password resets, account creation, and group policies.
Demonstrable knowledge of cyber security concepts and best practice, including Multi Factor Authentication, phishing, ransomware, passwords, firewalls, social engineering.
ITIL Foundation certification and technical Microsoft qualifications are desirable.
Skills :
A good knowledge of network infrastructure, both wired and wireless.
A good knowledge of logical network concepts, including VLANs, IPs, DNS and DHCP.
Strong communication skills with the flexibility to deal with a varied customer base.
Coaching or training end users in technical expertise.
Knowledge of VoIP telephony.
Knowledge of system backups, for example, Microsoft Azure Backup Service.
Skills in supporting a range of specific solutions are desirable, including hypervisors (Hyper-V), Cisco Meraki, Mimecast, Bitdefender, AlienVault SIEM, PaperCut, PRTG, Jira, EPOS systems, PDQ Deploy, Access Finance, Nexudus, Priava or similar events management software, and Tessitura.
As part of the recruitment process, there will be a practical task to help us assess hands-on technical skills.
Benefits to working at Somerset House:
Mental Health & Wellbeing - Access to our external Employee Assistance Programme (CiC) for free 24/7 confidential advice and support, including up to 6 free counselling sessions per year where needed- Mental health support and guidance from our in-house trained Mental Health First Aiders - Hybrid working based on having 3 days in the office per week (pro rata if part-time) - Contribution towards eye tests and glasses - Trust life insurance scheme Holiday - Enhanced annual leave – 25 days plus bank holidays - Birthday leave - additional day leave on or within a week of your birthday- Festive day - additional discretionary day off around the Christmas period Other Leave - Sick leave – 20 days full pay, followed by 20 days half pay - Emergency dependent care – option to use 25% of paid sick leave for emergency care of a dependent- Enhanced maternity pay Pension - 8% employer pension contributions- No minimum requirement for employee contributions- Option for salary exchange- Interest-free loans- Season ticket loan- Cycle to Work scheme Discounts, offers and free stuff - The list is endless and includes tickets to Somerset House events and entrance to other London Heritage sites - Discounts in Somerset House cafes and restaurants - Discounts with various high street retailers and restaurants - Discount to local leisure centres
About Somerset House Trust
Somerset House hosts the UK’s largest and most exciting creative community right in the heart of London, and are always looking for new talent to join our team. We welcome 3 million annual visitors to share our unique combination of cultural events, the creative industries and history. This mix informs and powers our programme and organisational culture, making us a singular, compelling and inclusive place to visit and work.
The Trust reserves the right to close a job before its application deadline. Our Commitment to Anti-Racism, Diversity and Inclusion:
Somerset House is open to all and we value the unique skills of everyone. Somerset House Trust is an equal opportunities employer and is committed to championing equality, diversity and inclusion in our workplace, so if you’re a suitably qualified applicant, we encourage your application whatever your age, disability, gender, gender identity, race, religion or belief, sexual orientation or socio-economic background. Somerset House is actively anti-racist, you can read about our Anti-Racism Pledge and the action we’re taking here . We are working hard to ensure our people, our onsite community and our sector reflect, represent and include all of society. With some recruitment stages, where candidates are equally qualified, we will seek to prioritise diversity to help us to increase representation across the creative economy and the Trust.We anonymise all job applications to help avoid discrimination in the initial screening stage of our recruitment process and reinforces our commitment to focus on skills and qualifications of all applications from the start. Please get in touch if you have any questions or require any adjustments to be made during the recruitment process.
Are you an Oracle Data Integrator Developer looking for a new challenge? This is proving to be a great time to join our team! You'll be joining a team of 6, who are responsible for the paying of salaries, allowances and pensions to the UK Armed Forces and Veterans. The team also administer and pay compensation to injured service personnel, and run the associated technical infrastructure and applications. As a key player in the Joint Personnel Application (JPA) programme, it was implemented to modernise the way the Armed Services carry out personnel and pay administration. The MI & Reporting Service Team's Oracle Business Intelligence Enterprise Edition (OBIEE), soon to be replaced by OAS (Oracle Analytics Server), capability provides whole lifecycle engineering for changes, functionality and provides corrective maintenance fixes and supports. The Extract, Transform and Load (ETL) process is undergoing an upgrade and will be moving to Oracle Data Integrator (ODI) and so we are looking for people with good experience in this area. What you will be doing: Design, develop and unit test improvements to the ETL. Create and submit RCB documentation - gaining all vital permissions and ensuring relevant Dimensions work has been complete for specific release. Check overnight ETL, and investigate and fix any failures. Monitor availability of all OAS services (presentation and BI servers) and work with DBAs to resolve any issues. Supervise Serena Incident inbox, investigate any problems that arise, resolve and advise users where appropriate. Build a plan to fix problem where there is a real issue. Create and test fixes to problems. This may involve corrections / upgrades in ODI, Database, BI Repository and Webcat and document as appropriate. What you'll bring: Experience of PL/SQL. Experience of ODI version 12.2.1.3 or above. OAS (Oracle Analytics Server) R5.9 (and previous product incarnations) including development of the BI Repository and Webcat. It would be great if you had: Experience using APEX Business knowledge of the UK MoD personnel and pay systems and processes. Experience in close teamwork and cross-team working with clients both during on-site collocations, and as part of a remote team. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time Permanent Location: Closest Office Security Clearance Level: SC - MOD Internal Recruiter: Theo Salary: £56,000 + 3% Flex Fund Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension. Although this role is advertised as full-time, we support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about SSCL? Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government's Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver outstanding business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public. We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector. Our clients include several government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
21/09/2022
Full time
Are you an Oracle Data Integrator Developer looking for a new challenge? This is proving to be a great time to join our team! You'll be joining a team of 6, who are responsible for the paying of salaries, allowances and pensions to the UK Armed Forces and Veterans. The team also administer and pay compensation to injured service personnel, and run the associated technical infrastructure and applications. As a key player in the Joint Personnel Application (JPA) programme, it was implemented to modernise the way the Armed Services carry out personnel and pay administration. The MI & Reporting Service Team's Oracle Business Intelligence Enterprise Edition (OBIEE), soon to be replaced by OAS (Oracle Analytics Server), capability provides whole lifecycle engineering for changes, functionality and provides corrective maintenance fixes and supports. The Extract, Transform and Load (ETL) process is undergoing an upgrade and will be moving to Oracle Data Integrator (ODI) and so we are looking for people with good experience in this area. What you will be doing: Design, develop and unit test improvements to the ETL. Create and submit RCB documentation - gaining all vital permissions and ensuring relevant Dimensions work has been complete for specific release. Check overnight ETL, and investigate and fix any failures. Monitor availability of all OAS services (presentation and BI servers) and work with DBAs to resolve any issues. Supervise Serena Incident inbox, investigate any problems that arise, resolve and advise users where appropriate. Build a plan to fix problem where there is a real issue. Create and test fixes to problems. This may involve corrections / upgrades in ODI, Database, BI Repository and Webcat and document as appropriate. What you'll bring: Experience of PL/SQL. Experience of ODI version 12.2.1.3 or above. OAS (Oracle Analytics Server) R5.9 (and previous product incarnations) including development of the BI Repository and Webcat. It would be great if you had: Experience using APEX Business knowledge of the UK MoD personnel and pay systems and processes. Experience in close teamwork and cross-team working with clients both during on-site collocations, and as part of a remote team. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time Permanent Location: Closest Office Security Clearance Level: SC - MOD Internal Recruiter: Theo Salary: £56,000 + 3% Flex Fund Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension. Although this role is advertised as full-time, we support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about SSCL? Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government's Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver outstanding business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public. We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector. Our clients include several government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
Lead Software Engineer Location: Worksop, Nottinghamshire (Hybrid working) Salary - £40k - £80k + Pension + Healthcare + Life Insurance + Critical Illness + Income Protection + Access to Online Training The Client: This highly successful business was formed to provide highly accurate telemetric data, specifically for the Emergency Services market, and has positioned itself as an industry leader in the sourcing and providing of technology solutions for this sector. Working in partnership with their clients, The Group offer a flexible approach to business, enabling a quick response to customers' requirements and needs. They are a technology-based company with many years experience in providing specialist products and solutions for the Mission Critical Emergency Services industry and other related markets. Their extensive portfolio includes Telematics, Medical Supply, Asset Finance and Medical Servicing, this allows them to be both fluid and reactive. The Role: Our client is looking to recruit a Lead Software Engineer in a team leader role to enhance and support the core applications and infrastructure used to provide their 'Insight' vehicle telematics product services. Due to their rapid expansion this is a new exciting role to complement the existing development team and to drive the product forward. The role will have a hybrid feel to working and there will be occasional travel throughout the UK supporting the sales team with technical presentation. The company's core operating hours are 9am to 5pm, Monday to Friday however some flexibility may be required in busy periods. Role Responsibilities: Development and Maintenance of back-end applications providing the core services and APIs, currently written in node.js and hosted on AWS. Support the wider development team to maximise potential drawing on knowledge & experience Monitoring and management of back-end mySQL databases, index and query optimisation API development providing bi-directional data access with 3rd party customer applications Design and delivery of customer & internal reporting applications as timed reports or threshold triggered by incoming data content Maintenance and monitoring the AWS cloud systems and applications to maintain high availability levels demanded by the customers. Develop efficient AWS hosted micro-services to provide cost effective, reliable and reactive cloud based telematics system. React and assist in the rectification of software issues / outages caused by internal, AWS or network based problems. Work with customers / sales teams to develop needs and ideas into solutions Support tenders/presentations relating to customer's IT requirements Assist with customer queries relating to web-site, API or report issues. Staying up-to-date with current and emerging software trends to ensure the Insight product remains ahead of the competition. Previous Knowledge and Experience: Proven development experience with Node.js environment (NPM, NVM, PM2, Express.js, Net,Mocha-chai test framework) for back-end systems. Familiarity of Java, PHP and Python used by other team members. Experience with MySQL database management and ability to write complex, efficient queries AWS Management experience or qualifications beneficial, covering: EC2 management, autoscaling groups, load balancers, launch templates and security groups S3 Storage Elasticache/Redis queue systems Web authentication (Cognito) API keys/O-Auth 2 Cloudwatch monitoring and reporting AWS CLI Lambda services for automatic deployment MySQL (RDS-Aurora) database management IAM user roles and management Experienced with Git for repository management and revision control IT security, Firewalls, Access Management & GDPR Experience of systems utilising real-time data streams and processing beneficial Ability to manage projects effectively (MS Project, Trello, Jira experience beneficial) The Person: Confident and enthusiastic approach to systems development Good team player, ability to communicate problems, ideas and solutions both internally and with external partners. Analytical thinker and problem solver Good presentation skills and telephone manner Ability to communicate technical information to suite both technical and non-technical audiences Package: Competitive salary. Employee Benefits Package including Pension, Private Medical Insurance, Death in Service, Critical Illness, Income Protection, 23 days Annual Leave Plus Bank Holidays and an optional Holiday Buy Scheme. Access to online training portals "Pluralsight" to encourage technical development and at the forefront of emerging technologies. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
07/10/2021
Full time
Lead Software Engineer Location: Worksop, Nottinghamshire (Hybrid working) Salary - £40k - £80k + Pension + Healthcare + Life Insurance + Critical Illness + Income Protection + Access to Online Training The Client: This highly successful business was formed to provide highly accurate telemetric data, specifically for the Emergency Services market, and has positioned itself as an industry leader in the sourcing and providing of technology solutions for this sector. Working in partnership with their clients, The Group offer a flexible approach to business, enabling a quick response to customers' requirements and needs. They are a technology-based company with many years experience in providing specialist products and solutions for the Mission Critical Emergency Services industry and other related markets. Their extensive portfolio includes Telematics, Medical Supply, Asset Finance and Medical Servicing, this allows them to be both fluid and reactive. The Role: Our client is looking to recruit a Lead Software Engineer in a team leader role to enhance and support the core applications and infrastructure used to provide their 'Insight' vehicle telematics product services. Due to their rapid expansion this is a new exciting role to complement the existing development team and to drive the product forward. The role will have a hybrid feel to working and there will be occasional travel throughout the UK supporting the sales team with technical presentation. The company's core operating hours are 9am to 5pm, Monday to Friday however some flexibility may be required in busy periods. Role Responsibilities: Development and Maintenance of back-end applications providing the core services and APIs, currently written in node.js and hosted on AWS. Support the wider development team to maximise potential drawing on knowledge & experience Monitoring and management of back-end mySQL databases, index and query optimisation API development providing bi-directional data access with 3rd party customer applications Design and delivery of customer & internal reporting applications as timed reports or threshold triggered by incoming data content Maintenance and monitoring the AWS cloud systems and applications to maintain high availability levels demanded by the customers. Develop efficient AWS hosted micro-services to provide cost effective, reliable and reactive cloud based telematics system. React and assist in the rectification of software issues / outages caused by internal, AWS or network based problems. Work with customers / sales teams to develop needs and ideas into solutions Support tenders/presentations relating to customer's IT requirements Assist with customer queries relating to web-site, API or report issues. Staying up-to-date with current and emerging software trends to ensure the Insight product remains ahead of the competition. Previous Knowledge and Experience: Proven development experience with Node.js environment (NPM, NVM, PM2, Express.js, Net,Mocha-chai test framework) for back-end systems. Familiarity of Java, PHP and Python used by other team members. Experience with MySQL database management and ability to write complex, efficient queries AWS Management experience or qualifications beneficial, covering: EC2 management, autoscaling groups, load balancers, launch templates and security groups S3 Storage Elasticache/Redis queue systems Web authentication (Cognito) API keys/O-Auth 2 Cloudwatch monitoring and reporting AWS CLI Lambda services for automatic deployment MySQL (RDS-Aurora) database management IAM user roles and management Experienced with Git for repository management and revision control IT security, Firewalls, Access Management & GDPR Experience of systems utilising real-time data streams and processing beneficial Ability to manage projects effectively (MS Project, Trello, Jira experience beneficial) The Person: Confident and enthusiastic approach to systems development Good team player, ability to communicate problems, ideas and solutions both internally and with external partners. Analytical thinker and problem solver Good presentation skills and telephone manner Ability to communicate technical information to suite both technical and non-technical audiences Package: Competitive salary. Employee Benefits Package including Pension, Private Medical Insurance, Death in Service, Critical Illness, Income Protection, 23 days Annual Leave Plus Bank Holidays and an optional Holiday Buy Scheme. Access to online training portals "Pluralsight" to encourage technical development and at the forefront of emerging technologies. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
AWS Dev Ops Engineer - Terraform, web, EC2, S3, Ansible, linux, Jenkins - London - up to 75k Exciting opportunity working for an expanding Global media company where you will be working with the latest technology, my client is going through a large transformation/integration programme and are seeking an AWS Dev ops Engineer to join their team. This is a new role due to expansion. Duties include: Design, delivery, operation, maintenance and life cycle management of code repositories, pipeline and continuous deployment release chains. Creation of, and maintenance of, Amazon AWS Accounts and VPC's using Terraform and CloudFormation. Monitoring & maintenance of website availability, provision of production service support, and investigation into production incidents Production support for websites and databases, and operations assistance. Ensure that websites and platforms adhere to the corporate standard relating to security and governance Ensure that all relevant systems have backup and recovery plans which are fully implemented and regularly tested Looking for candidates with similar experience with the following: Hands-on AWS experience Demonstrable knowledge of AWS CloudFormation, EC2, S3, and similar technologies Demonstrable knowledge of AWS security layers like VPCs/NACLs, Security Groups, IAM roles, etc Solid understanding of code pipelines & release chains Infrastructure as Code using CloudFormation and Terraform Server and application configuration experience using Ansible AWS hosting Linux server administration Excellent communication skills at all levels including a wide range of stakeholders within the business Highly skilled in the improvement of processes & systems Problem solves within tight deadlines Be pro-active and take initiative and encourage teams to do the same Knowledge and ability to use relevant internal systems AWS Associate Certification - ideally Good working knowledge and experience of any of .net, PHP, Java, IIS Cloud infrastructure and platforms Understanding of Agile Scrum - ideally Microservice architecture - desirable Understanding of DNS architectures and systems - desirable Any experience in Jenkins, Python, Lambda - ideally The company offer an excellent package, training and career progression AWS Dev Ops Automation Engineer - Terraform, web, EC2, S3, Ansible, linux, Jenkins - London - up to 75k
22/03/2021
Full time
AWS Dev Ops Engineer - Terraform, web, EC2, S3, Ansible, linux, Jenkins - London - up to 75k Exciting opportunity working for an expanding Global media company where you will be working with the latest technology, my client is going through a large transformation/integration programme and are seeking an AWS Dev ops Engineer to join their team. This is a new role due to expansion. Duties include: Design, delivery, operation, maintenance and life cycle management of code repositories, pipeline and continuous deployment release chains. Creation of, and maintenance of, Amazon AWS Accounts and VPC's using Terraform and CloudFormation. Monitoring & maintenance of website availability, provision of production service support, and investigation into production incidents Production support for websites and databases, and operations assistance. Ensure that websites and platforms adhere to the corporate standard relating to security and governance Ensure that all relevant systems have backup and recovery plans which are fully implemented and regularly tested Looking for candidates with similar experience with the following: Hands-on AWS experience Demonstrable knowledge of AWS CloudFormation, EC2, S3, and similar technologies Demonstrable knowledge of AWS security layers like VPCs/NACLs, Security Groups, IAM roles, etc Solid understanding of code pipelines & release chains Infrastructure as Code using CloudFormation and Terraform Server and application configuration experience using Ansible AWS hosting Linux server administration Excellent communication skills at all levels including a wide range of stakeholders within the business Highly skilled in the improvement of processes & systems Problem solves within tight deadlines Be pro-active and take initiative and encourage teams to do the same Knowledge and ability to use relevant internal systems AWS Associate Certification - ideally Good working knowledge and experience of any of .net, PHP, Java, IIS Cloud infrastructure and platforms Understanding of Agile Scrum - ideally Microservice architecture - desirable Understanding of DNS architectures and systems - desirable Any experience in Jenkins, Python, Lambda - ideally The company offer an excellent package, training and career progression AWS Dev Ops Automation Engineer - Terraform, web, EC2, S3, Ansible, linux, Jenkins - London - up to 75k
We are looking for 2 Repair Centre Engineers to provide EPOS repair and maintenance.
The ideal candidates will have previous experience in a similar role i.e. Desktop Support.
Key responsibilities include:
* To review engineer reports / return details (where available) in order to diagnose faults and ensure a rapid, accurate and long-term ‘fix’ to problem
* To complete ‘fix’, and any necessary preventative maintenance work, to ensure IT equipment is returned to working order as quickly as possible
* To liaise with technical support personnel, where additional advice and guidance are needed to affective a ‘fix’. To act upon the advice of these staff and ensure a full understanding of their guidance to ensure future learning
* To ensure all chargeable fault calls are identified and reported
* To update repair system, in real time, on activity and progress
* To ensure all IT spares consumed are reported in a timely manner and in accordance with logistics procedures. To ensure parts consumption is minimised
* To submit activity reports (e.g. no-fault found, attendance returns, overtime, etc) in a timely manner and in accordance with Company procedures
* To prepare ad hoc briefings / reports on work completed to identify training needs of Service Engineers, ‘quick fix guides, etc
* To proactively read technical documentation to ensure technical skills are up-to-date and effective
* To liaise with internal departments in a positive and professional manner (e.g. engineering teams, Customer Care Centre, Logistics, etc.)
* To provide proactive feedback up through line management chain to ensure ongoing service performance improvement, cost effective delivery and the dissemination of technical information
29/10/2018
We are looking for 2 Repair Centre Engineers to provide EPOS repair and maintenance.
The ideal candidates will have previous experience in a similar role i.e. Desktop Support.
Key responsibilities include:
* To review engineer reports / return details (where available) in order to diagnose faults and ensure a rapid, accurate and long-term ‘fix’ to problem
* To complete ‘fix’, and any necessary preventative maintenance work, to ensure IT equipment is returned to working order as quickly as possible
* To liaise with technical support personnel, where additional advice and guidance are needed to affective a ‘fix’. To act upon the advice of these staff and ensure a full understanding of their guidance to ensure future learning
* To ensure all chargeable fault calls are identified and reported
* To update repair system, in real time, on activity and progress
* To ensure all IT spares consumed are reported in a timely manner and in accordance with logistics procedures. To ensure parts consumption is minimised
* To submit activity reports (e.g. no-fault found, attendance returns, overtime, etc) in a timely manner and in accordance with Company procedures
* To prepare ad hoc briefings / reports on work completed to identify training needs of Service Engineers, ‘quick fix guides, etc
* To proactively read technical documentation to ensure technical skills are up-to-date and effective
* To liaise with internal departments in a positive and professional manner (e.g. engineering teams, Customer Care Centre, Logistics, etc.)
* To provide proactive feedback up through line management chain to ensure ongoing service performance improvement, cost effective delivery and the dissemination of technical information