9 jobs found

Senior Insight Analyst Location: Wolverhampton (Hybrid 3 days on-site) Salary: £50,000 £55,000 Type: Permanent SF Technology is recruiting exclusively for a leading distribution business for a Senior Insight Analyst. This is a business-critical position responsible for delivering high-value commercial insight across a data-rich, high-SKU environment. The role plays a key part in strengthening pricing, margin, customer and product profitability understanding across the organisation. Main Responsibilities Provide proactive commercial and operational insight across finance, sales, e-commerce, marketing, purchasing and warehouse functions. Analyse pricing, rebates, margin performance and price realisation, supporting commercial decisions and profitability improvement. Deliver customer and SKU-level profitability analysis, including cost-to-serve modelling and contribution margin insights. Lead core inventory and purchasing analytics such as ABC/XYZ, PPV, GMROI, stock health, and excess & obsolete stock trends. Support analysis across the full order-to-cash process. Conduct customer lifecycle, RFM and promotion effectiveness analysis to support commercial and marketing teams. Provide insight into web and e-commerce performance, including analysis using Google Analytics data. Work hands-on with SQL, Power BI, Excel, and the Fabric data warehouse to extract, transform and visualise complex datasets. Translate technical findings into clear, actionable recommendations for senior stakeholders. Drive improvements in data literacy and commercial understanding across the business. Candidate Requirements Proven experience in wholesale, distribution, FMCG, or product-driven environments with large SKU counts. Strong understanding of pricing, rebates, margin analysis, customer/SKU profitability, and product costing concepts. Advanced proficiency in SQL, Power BI, and Excel. Experience working with modern data warehouse platforms; familiarity with Microsoft Fabric is highly desirable. Knowledge of inventory analytics (ABC/XYZ, GMROI, PPV) and commercial insight generation. Experience with e-commerce or digital performance analytics, including Google Analytics, is beneficial. Excellent communication skills and the ability to partner with non-technical stakeholders. Proactive, curious, and able to lead analytical projects with minimal supervision. If this sounds like the right opportunity for you, please reach out and submit your application.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. "This is a fantastic opportunity to become a key member of the Sky Media Advertising Technology team, using data and technology to deliver a phenomenal customer experience and efficient monetisation of advertising inventory!" - Victoria Brasier, Senior Business Analyst What you'll do: * Work with Sky Media Product Owners and architects to produce solutions that meet the business need, ensure all projects have agreed goals, business benefits, success criteria and scope. * Define and detail the high-level functional and non-functional requirements and prioritise them and work with Business and Support teams to determine process flows. * Collaborate with both internal and external development teams, providing them with user stories and detailed acceptance criteria. * Work with internal and 3rd party test teams to support them in completing end-to-end testing of systems and interfaces, identifying and resolving problems and supporting acceptance testing with the user. * Guide the business on the technical feasibility and IT implications of requirements and offer alternatives solutions. What you'll bring: Alongside previous experience as a Business Analyst working on sophisticated projects, and an in-depth understanding of the software delivery lifecycle, working on projects from creation to implementation, we look for: * Business and systems analysis skills in identifying, detailing, prioritizing and presenting business requirements and translating them for IT purposes. * Experience of facilitating workshops and explaining sophisticated information, presenting solutions and gaining stakeholder acceptance. * Communication skills and ability to nurture relationships, including designing and maintaining effective relationships with a variety of other people, including senior stakeholders. * A genuine excitement to really make a difference within Sky! * A commitment to working 2 days a week onsite Team Overview Group Product is the team behind the renowned Sky products line-up. From Sky+ to Sky Q. From hardware and software to intricate design, we're proud that everyone's favourite Sky products are #MadeByUs The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: * Sky Q, for the TV you love all in one place * A generous pension package * Private healthcare * Discounted mobile and broadband * Access a wide range of exclusive Sky VIP rewards and experiences Where you'll work: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation. At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. "This is a fantastic opportunity to become a key member of the Sky Media Advertising Technology team, using data and technology to deliver a phenomenal customer experience and efficient monetisation of advertising inventory!" - Victoria Brasier, Senior Business Analyst What you'll do: * Work with Sky Media Product Owners and architects to produce solutions that meet the business need, ensure all projects have agreed goals, business benefits, success criteria and scope. * Define and detail the high-level functional and non-functional requirements and prioritise them and work with Business and Support teams to determine process flows. * Collaborate with both internal and external development teams, providing them with user stories and detailed acceptance criteria. * Work with internal and 3rd party test teams to support them in completing end-to-end testing of systems and interfaces, identifying and resolving problems and supporting acceptance testing with the user. * Guide the business on the technical feasibility and IT implications of requirements and offer alternatives solutions. What you'll bring: Alongside previous experience as a Business Analyst working on sophisticated projects, and an in-depth understanding of the software delivery lifecycle, working on projects from creation to implementation, we look for: * Business and systems analysis skills in identifying, detailing, prioritizing and presenting business requirements and translating them for IT purposes. * Experience of facilitating workshops and explaining sophisticated information, presenting solutions and gaining stakeholder acceptance. * Communication skills and ability to nurture relationships, including designing and maintaining effective relationships with a variety of other people, including senior stakeholders. * A genuine excitement to really make a difference within Sky! Team Overview Group Product is the team behind the renowned Sky products line-up. From Sky+ to Sky Q. From hardware and software to intricate design, we're proud that everyone's favourite Sky products are #MadeByUs The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: * Sky Q, for the TV you love all in one place * A generous pension package * Private healthcare * Discounted mobile and broadband * Access a wide range of exclusive Sky VIP rewards and experiences Where you'll work: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation. At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Senior Business Analyst - SIAM + Long term BA contract role + MOD SC Cleared role + £(Apply online only) per day + South West based + Mapping DevOps processes to SIAM + Defining SIAM interfaces Projects: + Assess a number of MoD applications with a view to migrating them to cloud-based technology + Identify and streamline the SIAM processes Role: Responsible for specifying the engagement with SIAM processes to efficiently support adoption and fulfilment of of the new infrastructure platform (DaaP) services Responsibilities: The Business Analyst will be responsible for: * Mapping DevOps processes to SIAM * Defining SIAM Interfaces (Capability Introduction.) to the Design, Operate and Security functions * Management and update of the application inventory known as the Defence Application Register (DAR) * Defining Interfaces into business areas known as TLBs (SROs, HLAs etc.) The Business Analyst will also assist in defining outcomes for: * People Change * Industry Change * Challenges and Tasks required to achieve desired cadence of SIAM processes. Knowledge: The Business Analyst will have experience in Agile development. They will be excellent communicators and have a collaborative working style

IT Service Monitoring & Reporting Analyst (SCOM ESSENTIAL) – based in Reigate Permanent position, paying up to £45,000 + 10% bonus + pension contribution scheme + private healthcare + more My client is a leading global financial services company that helps clients around the world turn risk into a path for growth. They design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Their unique perspective allows them to see the critical intersections between talent, assets and ideas — the dynamic formula that drives business performance. My client is looking for a person that possesses a hybrid server-centric skillset, comprising of the following: • Primarily technical skillset with SME level knowledge of Microsoft SCOM monitoring system but someone that is also comfortable conducting Business Analyst tasks like report generation and BI • Their environment is going through a transitional period as two companies merge and create exciting challenges as we evolve a new single, global IT Service • The role is based on site in the Reigate office, primarily in a rolling shift pattern, early & lates Responsibilities: • Working closely with the Service Management & Operations lead on priority work for the business • Working under your own supervision, creating innovative solutions to priority business issues • Responsible and accountable for the EMEA Microsoft SCOM environment, its design and it’s smooth daily running. Global governance of this system remaining with the SCOM global group of which EMEA is a component part • Primary point of contact for a number of Business Information (BI) tasks and processes • Primary point of contact for Availability and Inventory reports, usually sent to the Business Office • Secondary point of contact for everyday Operational issues (primary being named Ops Analysts) • Secondary point of contact for the SCCM (server patching) system in the region to help cover the primary lead • Ownership of a number of disparate technical systems, typically inventory and discovery systems Key Skills (Must have): • Excellent knowledge and experience (5 years +) of Microsoft Server Operating Systems • Excellent knowledge and administrator level experience (5 years +) of Microsoft System Centre suite of applications but primarily SCOM 2012 R2, (ideally qualified) • Good working knowledge of VMWare ESX hypervisor with VCP qualification preferred • Good report writing and analytical skills • Comfortable preparing Business Information reports (BI) and not just focussed on the tech side of the role • ITIL V3 foundation qualified and happy to become involved in Service Management topics like Change, Availability and Problem management • Able to work under pressure to meet timeline deliverables • Good communication skills and ability to interface with other teams, business members and senior stakeholders • Proven history of working in a corporate and professional environment Desirable Skills: • Experience of ServiceNow toolset • Basic SQL skills • Active Directory, DNS, DHCP and GPO conversant. • Experience of electronic discovery & inventory management systems • Familiar with Microsoft Office suite especially Excel and PowerPoint for report preparation

Senior Business Analyst - SIAM + Long term BA contract role + MOD SC Cleared role + £(Apply online only) per day + South West based + Mapping DevOps processes to SIAM + Defining SIAM interfaces Projects: + Assess a number of MoD applications with a view to migrating them to cloud-based technology + Identify and streamline the SIAM processes Role: Responsible for specifying the engagement with SIAM processes to efficiently support adoption and fulfilment of of the new infrastructure platform (DaaP) services Responsibilities: The Business Analyst will be responsible for: * Mapping DevOps processes to SIAM * Defining SIAM Interfaces (Capability Introduction.) to the Design, Operate and Security functions * Management and update of the application inventory known as the Defence Application Register (DAR) * Defining Interfaces into business areas known as TLBs (SROs, HLAs etc.) The Business Analyst will also assist in defining outcomes for: * People Change * Industry Change * Challenges and Tasks required to achieve desired cadence of SIAM processes. Knowledge: The Business Analyst will have experience in Agile development. They will be excellent communicators and have a collaborative working style

Mobile Device Support Officer Location: South East London Hours per week: 35 Our clients ICT Strategy division is actively recruiting for a Mobile Device Support Officer who will take ownership of issues relating to mobile technology and its application and seek solutions through personal research, liaison with external providers and other local government organisations. The Mobile Device Support Officer will lead on our clients drive to enable smarter ways of working through the introduction of mobile technology solutions while keeping corporate information secure. The successful candidate will, on behalf of and under the leadership and supervision of the Senior Support Engineer, undertake operational leadership of projects and project teams of various sizes developing whole organisational mobile solutions and vet any new mobile solutions prior to release into the live environment to ensure that they meet client and user requirements. The candidate will also provide first level support of all platforms (Android, iOS, Windows 10 Mobile, BlackBerry); identify, report and solve problems or escalate to supplier if necessary; review new OS versions, updates and test new mobile apps; register, manage and retire smart devices in mobile device management (MDM) system. Essential Requirements: • Minimum of A level standard. • ITIL Foundation certificate and project management skills or certification. • Ability to work unsupervised and on own initiative with accuracy and attention to detail. • A commitment to improve the quality of service to the community. • Ability to plan, prioritise and organise work in order to deliver objectives set by manager. • Ability to communicate clearly and effectively (orally and in writing) and develop positive relationships that generate collaborative working, confidence and respect. • Ability to develop practical and creative solutions to issues. • Ability to ensure equal access to and treatment in employment and services, develop and implement perceptive and innovative approaches to positive action, develop policies and practices to combat unlawful discrimination. • Willingness and ability to work flexible hours to meet the service requirements. • Ability to promote and maintain high standards of professionalism, integrity and probity through personal conduct, use of appropriate procedures and compliance with standards. • Understanding of Performance Management, able to define objectives for self. • Excellent knowledge and understanding of mobile device solutions and their application in a business environment. Main Duties and Responsibilities: • To support the development and implementation of the policies and strategies that ensure the clients vision of e-enabled, seamless and integrated services are delivered. • To deliver the clients Customer Focus Vision via the ICT strategy. • On behalf of and under the leadership and supervision of the Support Team Manager to undertake operational leadership of projects and project teams of various sizes developing whole organisational mobile solutions. • To implement the clients mobile strategy, working with company members and chief officers where necessary. • To take ownership of issues relating to mobile technology and its application and seek solutions through personal research, liaison with external providers. Technical experience in the following areas: • First level support of all platforms • BES12 and Blackberry support • iOS, Android and Windows 10 Mobile • Mobile Device Management – BES; MobileIron; Airwatch etc. • User profile management • Device maintenance and upgrade (iPad; iPhone; Samsung; BlackBerry) • Ensure that an inventory is kept which details mobile devices in use across the clients which is regularly audited. • Vet any new mobile solutions prior to release into the live environment to ensure that they meet clients and user requirements. • To deliver a high quality, customer focused service, ensuring that ICT achieves its key objectives and targets in the most cost effective and efficient manner. • To work across a very broad range of seniority (including Directors and Directorate leads) and be able to understand their mobile requirements and communicate our mobile vision regardless of their ICT literacy skills • To undertake training and constructively take part in meetings, supervision, seminars and other events designed to improve communication and assist with the effective development of the post and post holder. • To carry out any additional duties not listed above as allocated by the Support Team Manager. • To achieve agreed service outcomes and outputs, and personal appraisal targets, as agreed by manager. • Ensure all the services within the area(s) of responsibility are provided in accordance with the clients commitment to high quality service provision to users. • Ensure that duties are undertaken with due regard and compliance with the Data Protection Act and other legislation. • Carry out duties and responsibilities in accordance with the clients Health and Safety Policy and relevant legislation. Staff Management: • To line manage the Application Support Analyst. • To manage staff performance, attendance and absenteeism, and, where necessary, take appropriate action within the client frameworks procedures. • To assist with the recruitment, selection of staff within ICT. • To adhere to the appropriate staff PRAD mechanisms in place and ensure that the performance and development of all staff is monitored accordingly

IT Service Monitoring & Reporting Analyst (SCOM ESSENTIAL) – based in Reigate Permanent position, paying up to £45,000 + 10% bonus + pension contribution scheme + private healthcare + more My client is a leading global financial services company that helps clients around the world turn risk into a path for growth. They design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Their unique perspective allows them to see the critical intersections between talent, assets and ideas — the dynamic formula that drives business performance. My client is looking for a person that possesses a hybrid server-centric skillset, comprising of the following: • Primarily technical skillset with SME level knowledge of Microsoft SCOM monitoring system but someone that is also comfortable conducting Business Analyst tasks like report generation and BI • Their environment is going through a transitional period as two companies merge and create exciting challenges as we evolve a new single, global IT Service • The role is based on site in the Reigate office, primarily in a rolling shift pattern, early & lates Responsibilities: • Working closely with the Service Management & Operations lead on priority work for the business • Working under your own supervision, creating innovative solutions to priority business issues • Responsible and accountable for the EMEA Microsoft SCOM environment, its design and it’s smooth daily running. Global governance of this system remaining with the SCOM global group of which EMEA is a component part • Primary point of contact for a number of Business Information (BI) tasks and processes • Primary point of contact for Availability and Inventory reports, usually sent to the Business Office • Secondary point of contact for everyday Operational issues (primary being named Ops Analysts) • Secondary point of contact for the SCCM (server patching) system in the region to help cover the primary lead • Ownership of a number of disparate technical systems, typically inventory and discovery systems Key Skills (Must have): • Excellent knowledge and experience (5 years +) of Microsoft Server Operating Systems • Excellent knowledge and administrator level experience (5 years +) of Microsoft System Centre suite of applications but primarily SCOM 2012 R2, (ideally qualified) • Good working knowledge of VMWare ESX hypervisor with VCP qualification preferred • Good report writing and analytical skills • Comfortable preparing Business Information reports (BI) and not just focussed on the tech side of the role • ITIL V3 foundation qualified and happy to become involved in Service Management topics like Change, Availability and Problem management • Able to work under pressure to meet timeline deliverables • Good communication skills and ability to interface with other teams, business members and senior stakeholders • Proven history of working in a corporate and professional environment Desirable Skills: • Experience of ServiceNow toolset • Basic SQL skills • Active Directory, DNS, DHCP and GPO conversant. • Experience of electronic discovery & inventory management systems • Familiar with Microsoft Office suite especially Excel and PowerPoint for report preparation