Projects Engineer £35,000 £40,000 + Bonus Edenbridge (office-based) with travel to client sites across the UK Are you currently working in an MSP and ready to step into a more project-focused role? Do you enjoy building solutions from scratch, getting hands-on with networks, servers, and new client deployments? Are you confident setting up environments end-to-end and want to work with a fast-growing, ambitious IT provider? We are recruiting for a Projects Engineer to join a growing Managed Service Provider based in Edenbridge. This is a role for someone who loves variety: one day you may be building out a new client network, the next you may be handling a Microsoft 365 tenant migration, and the next you may be deploying hardware onsite anywhere in the UK. This is a genuinely exciting time to join a business that is scaling quickly. You will work closely with the senior engineers and project managers, delivering high-quality technical solutions for a wide range of customers. The role You will be responsible for delivering customer projects end-to-end, including planning, configuration, installation, and handover. This includes: New client onboarding and environment builds Full network deployments using Meraki and UniFi Server builds (both Windows and Linux) Microsoft 365 tenant setup and configuration Autopilot deployments Apple Business Manager and Addigy management Physical kit installs, patching, rack builds, cable tracing, and onsite troubleshooting Incident resolution during project rollout Working with the support teams to hand over completed projects Travelling to customer sites across the UK when required (expenses covered) What you need to bring Strong understanding of networks, routing, switching, VLANs, firewalls, and Wi-Fi deployments Good knowledge of Microsoft 365 administration (tenants, migrations, policies, security) Familiarity with Autopilot and modern device management Hands-on skills in physical installation, rack setup, and troubleshooting MSP background is strongly preferred Desirable Experience with Meraki and/or UniFi Experience with Apple Business Manager and Addigy (or similar tools) Confident building Windows and Linux servers Why this role stands out Growing MSP with ambitious plans Real ownership of projects and solutions Exposure to a wide variety of technologies Supportive team and opportunity for development Bonus scheme on top of base salary If you are currently working in an MSP, understand networks well, and want to move into a projects-focused position, I would be happy to talk through the role in more detail. JBRP1_UKTJ
12/12/2025
Full time
Projects Engineer £35,000 £40,000 + Bonus Edenbridge (office-based) with travel to client sites across the UK Are you currently working in an MSP and ready to step into a more project-focused role? Do you enjoy building solutions from scratch, getting hands-on with networks, servers, and new client deployments? Are you confident setting up environments end-to-end and want to work with a fast-growing, ambitious IT provider? We are recruiting for a Projects Engineer to join a growing Managed Service Provider based in Edenbridge. This is a role for someone who loves variety: one day you may be building out a new client network, the next you may be handling a Microsoft 365 tenant migration, and the next you may be deploying hardware onsite anywhere in the UK. This is a genuinely exciting time to join a business that is scaling quickly. You will work closely with the senior engineers and project managers, delivering high-quality technical solutions for a wide range of customers. The role You will be responsible for delivering customer projects end-to-end, including planning, configuration, installation, and handover. This includes: New client onboarding and environment builds Full network deployments using Meraki and UniFi Server builds (both Windows and Linux) Microsoft 365 tenant setup and configuration Autopilot deployments Apple Business Manager and Addigy management Physical kit installs, patching, rack builds, cable tracing, and onsite troubleshooting Incident resolution during project rollout Working with the support teams to hand over completed projects Travelling to customer sites across the UK when required (expenses covered) What you need to bring Strong understanding of networks, routing, switching, VLANs, firewalls, and Wi-Fi deployments Good knowledge of Microsoft 365 administration (tenants, migrations, policies, security) Familiarity with Autopilot and modern device management Hands-on skills in physical installation, rack setup, and troubleshooting MSP background is strongly preferred Desirable Experience with Meraki and/or UniFi Experience with Apple Business Manager and Addigy (or similar tools) Confident building Windows and Linux servers Why this role stands out Growing MSP with ambitious plans Real ownership of projects and solutions Exposure to a wide variety of technologies Supportive team and opportunity for development Bonus scheme on top of base salary If you are currently working in an MSP, understand networks well, and want to move into a projects-focused position, I would be happy to talk through the role in more detail. JBRP1_UKTJ
Senior Infrastructure Engineer Duration: 12-month fixed-term staff contract (not contract), with a strong potential for conversion to a permanent role. Location: This role is office based ,located in Hammersmith, London + 1 day remote work per week We are looking for a highly motivated and experienced Senior Infrastructure Engineer to join our global IT team. The successful candidate will play a key role in designing, implementing, maintaining, and supporting our entire IT infrastructure, which supports our business operations across multiple international locations. This is a practical role requiring a combination of deep technical expertise in Microsoft, VMware, and Cloud technologies, strategic thinking, and the ability to work effectively in a fast-paced, international setting. The ideal candidate will be a proactive problem-solver, a mentor to junior team members, and a driving force in the ongoing improvement of our IT services. Key Responsibilities Infrastructure Management & Support: Design, build, and maintain the company's global IT infrastructure, including on-premises HPE/Dell server and storage hardware, co-located data centres, and cloud-based systems. Manage and administer our hybrid cloud environment, with a strong focus on Microsoft Azure, Entra ID, and Azure MDM for modern device management. Ensure the security of our infrastructure and data by managing on-premises and cloud security controls and working closely with the Security Operations Centre (SoC) to action vulnerability management and system patching. Manage and maintain our Windows and Linux (CentOS, Red Hat, Ubuntu) server estate, as well as core Microsoft services (AD, GPO, DNS, NPS/Radius, CA, SMTP Relay), and our extensive VMware vSphere/vCenter virtualisation platform. Administer and optimise our System Centre Configuration Manager (SCCM) hierarchy, including Primary/Secondary sites, Distribution Points, Cloud Management Gateway (CMG), and Azure integration for global software deployment and updates. Manage and maintain our VDI environment (VMware Horizon/Citrix/OLVM), ensuring a reliable experience for our global user base. Take ownership of the company's backup and disaster recovery solutions, primarily using Veeam, and manage our tape library infrastructure. Provide 3rd line support for complex technical issues, acting as an escalation point for the service desk and junior engineers. Plan and execute infrastructure projects, including upgrades, migrations, and new implementations. Act as a technical lead and mentor for junior infrastructure engineers, fostering a culture of knowledge sharing and professional development. Requirements Extensive experience in a senior infrastructure engineering role, preferably within a global or multi-site SME. Expertise in the Microsoft Stack: Cloud Technologies: System Centre Configuration Manager (SCCM): Virtualisation & VDI: Hardware Experience: Networking & Monitoring: Security & Asset Management: Server Operating Systems & Backups:
11/12/2025
Full time
Senior Infrastructure Engineer Duration: 12-month fixed-term staff contract (not contract), with a strong potential for conversion to a permanent role. Location: This role is office based ,located in Hammersmith, London + 1 day remote work per week We are looking for a highly motivated and experienced Senior Infrastructure Engineer to join our global IT team. The successful candidate will play a key role in designing, implementing, maintaining, and supporting our entire IT infrastructure, which supports our business operations across multiple international locations. This is a practical role requiring a combination of deep technical expertise in Microsoft, VMware, and Cloud technologies, strategic thinking, and the ability to work effectively in a fast-paced, international setting. The ideal candidate will be a proactive problem-solver, a mentor to junior team members, and a driving force in the ongoing improvement of our IT services. Key Responsibilities Infrastructure Management & Support: Design, build, and maintain the company's global IT infrastructure, including on-premises HPE/Dell server and storage hardware, co-located data centres, and cloud-based systems. Manage and administer our hybrid cloud environment, with a strong focus on Microsoft Azure, Entra ID, and Azure MDM for modern device management. Ensure the security of our infrastructure and data by managing on-premises and cloud security controls and working closely with the Security Operations Centre (SoC) to action vulnerability management and system patching. Manage and maintain our Windows and Linux (CentOS, Red Hat, Ubuntu) server estate, as well as core Microsoft services (AD, GPO, DNS, NPS/Radius, CA, SMTP Relay), and our extensive VMware vSphere/vCenter virtualisation platform. Administer and optimise our System Centre Configuration Manager (SCCM) hierarchy, including Primary/Secondary sites, Distribution Points, Cloud Management Gateway (CMG), and Azure integration for global software deployment and updates. Manage and maintain our VDI environment (VMware Horizon/Citrix/OLVM), ensuring a reliable experience for our global user base. Take ownership of the company's backup and disaster recovery solutions, primarily using Veeam, and manage our tape library infrastructure. Provide 3rd line support for complex technical issues, acting as an escalation point for the service desk and junior engineers. Plan and execute infrastructure projects, including upgrades, migrations, and new implementations. Act as a technical lead and mentor for junior infrastructure engineers, fostering a culture of knowledge sharing and professional development. Requirements Extensive experience in a senior infrastructure engineering role, preferably within a global or multi-site SME. Expertise in the Microsoft Stack: Cloud Technologies: System Centre Configuration Manager (SCCM): Virtualisation & VDI: Hardware Experience: Networking & Monitoring: Security & Asset Management: Server Operating Systems & Backups:
Are you passionate about tech and eager to learn? Join Hero IT Support as an IT Apprentice! Hero IT Support has spent over 15 years delivering world-class IT services and tailored technology solutions to businesses across the UK. Known for exceptional customer service, rapid response times, and long-term client relationships, the company continues to set high standards in managed IT support. They are looking for an IT Apprentice who is enthusiastic, curious, and genuinely passionate about technology. The ideal candidate is someone eager to learn, motivated to tackle real-world IT challenges, and ready to develop their skills through hands-on experience. The successful apprentice will join a supportive and friendly technical team, made up of experienced engineers who share knowledge openly and collaborate closely. This team provides a strong learning environment, helping apprentices grow while delivering remote and onsite support, cloud services, security solutions, migrations, and more. Hero IT Support offers structured training combined with practical experience, giving apprentices exposure to everything from day-to-day support tasks to involvement in wider technical projects such as cloud migrations, VoIP systems, backup solutions, and business IT implementations. This blend of support and training helps build a solid foundation for a long-term career in IT. Hero IT Support welcomes candidates who are passionate about technology, eager to learn, and ready to grow within a dynamic and supportive business. In this role, you'll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Setting up client accounts and passwords using Windows Group Policy Management for Office 365. Effectively communicating via email, telephone, and face-to-face interactions to offer technical advice and guidance on-site. Utilising their ticketing system to guide clients through issue resolution and adhere there 2 hour critical and 8-hour response SLAs. Leveraging troubleshooting tools like Advanced IP Scanner, PowerShell Commands to work through scrips for Windows issues, and Sara Tools for Microsoft problems. Performing stress tests and diagnostics when receiving or ordering equipment, ensuring everything operates flawlessly before deployment. Conducting cable tests and diagnostics to pinpoint issues with sockets or handsets, and testing Firewalls to diagnose LAN or WAN problems. Configuring and installing hardware both virtually and physically. Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships. Desired Qualities, Skills and Knowledge Can work well within a team and independently. Passionate about IT and technology. Experience with PC components in there own time. Customer service experience. Ability to communicate well over the phone and face-to-face. Driving License. Grade 4 in GCSE Maths & Grade 5 in GCSE English. Salary, Hours&Benefits: £18,000 per annum. 8:30am-5:30pm Monday to Friday. Option to work on call which is an extra £200 per week! 20 days holiday plus 8 bank holidays. £15 weekly food budget from ASDA to cook with. Supportive working environment. Staff nights out. Great internal progression opportunities. Office Gym. This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we'll support you to take the next steps, including further training and progression onto a Level 4 qualification. Your Training with Baltic Apprenticeships This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. You'll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, you'll accelerate your skills and get the qualification and confidence you need to thrive in IT. You'll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists. INDIT JBRP1_UKTJ
11/12/2025
Full time
Are you passionate about tech and eager to learn? Join Hero IT Support as an IT Apprentice! Hero IT Support has spent over 15 years delivering world-class IT services and tailored technology solutions to businesses across the UK. Known for exceptional customer service, rapid response times, and long-term client relationships, the company continues to set high standards in managed IT support. They are looking for an IT Apprentice who is enthusiastic, curious, and genuinely passionate about technology. The ideal candidate is someone eager to learn, motivated to tackle real-world IT challenges, and ready to develop their skills through hands-on experience. The successful apprentice will join a supportive and friendly technical team, made up of experienced engineers who share knowledge openly and collaborate closely. This team provides a strong learning environment, helping apprentices grow while delivering remote and onsite support, cloud services, security solutions, migrations, and more. Hero IT Support offers structured training combined with practical experience, giving apprentices exposure to everything from day-to-day support tasks to involvement in wider technical projects such as cloud migrations, VoIP systems, backup solutions, and business IT implementations. This blend of support and training helps build a solid foundation for a long-term career in IT. Hero IT Support welcomes candidates who are passionate about technology, eager to learn, and ready to grow within a dynamic and supportive business. In this role, you'll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Setting up client accounts and passwords using Windows Group Policy Management for Office 365. Effectively communicating via email, telephone, and face-to-face interactions to offer technical advice and guidance on-site. Utilising their ticketing system to guide clients through issue resolution and adhere there 2 hour critical and 8-hour response SLAs. Leveraging troubleshooting tools like Advanced IP Scanner, PowerShell Commands to work through scrips for Windows issues, and Sara Tools for Microsoft problems. Performing stress tests and diagnostics when receiving or ordering equipment, ensuring everything operates flawlessly before deployment. Conducting cable tests and diagnostics to pinpoint issues with sockets or handsets, and testing Firewalls to diagnose LAN or WAN problems. Configuring and installing hardware both virtually and physically. Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships. Desired Qualities, Skills and Knowledge Can work well within a team and independently. Passionate about IT and technology. Experience with PC components in there own time. Customer service experience. Ability to communicate well over the phone and face-to-face. Driving License. Grade 4 in GCSE Maths & Grade 5 in GCSE English. Salary, Hours&Benefits: £18,000 per annum. 8:30am-5:30pm Monday to Friday. Option to work on call which is an extra £200 per week! 20 days holiday plus 8 bank holidays. £15 weekly food budget from ASDA to cook with. Supportive working environment. Staff nights out. Great internal progression opportunities. Office Gym. This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we'll support you to take the next steps, including further training and progression onto a Level 4 qualification. Your Training with Baltic Apprenticeships This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. You'll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, you'll accelerate your skills and get the qualification and confidence you need to thrive in IT. You'll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists. INDIT JBRP1_UKTJ
Join a leading independent technology and services provider as a technician 2. Job Overview: We are seeking a skilled Tech2 Field Engineer to support the on-site deployment of new hardware devices and manage the secure storage of Legacy equipment. This role is ideal for someone who thrives in hands-on technical environments, enjoys problem-solving, and can work independently while representing the organisation professionally at customer or internal sites. Location: Leeds Quarry House: Oxford Rd - Manchester Daily Rate: £14.54/hr - PAYE, £18.87/hr - UMB Contract Length: 07th & 08th January 2026 Key Responsibilities Deploy, install, and configure new devices at customer or internal locations. Perform site readiness checks to ensure successful installation and integration. Decommission, disconnect, and safely remove Legacy devices. Catalogue, package, and store Legacy equipment in accordance with company procedures. Conduct basic troubleshooting and testing to confirm successful deployment. Maintain accurate documentation of installations, asset movements, and site activities. Liaise with project managers, site contacts, and other engineers to coordinate deployment schedules. Ensure all work complies with health, safety, and security standards. Provide clear updates and reports on progress, issues, and completed tasks. Key Requirements Previous experience in a Tech2, Field Engineer, Desktop Support, or similar technical role. Strong understanding of hardware installation, cabling, and device configuration. Ability to diagnose and resolve basic technical issues on-site. Experience handling and storing IT equipment safely and securely. Good communication skills and the ability to work with customers and stakeholders. Strong organisational skills with attention to detail. Ability to travel to various sites as required. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
11/12/2025
Contractor
Join a leading independent technology and services provider as a technician 2. Job Overview: We are seeking a skilled Tech2 Field Engineer to support the on-site deployment of new hardware devices and manage the secure storage of Legacy equipment. This role is ideal for someone who thrives in hands-on technical environments, enjoys problem-solving, and can work independently while representing the organisation professionally at customer or internal sites. Location: Leeds Quarry House: Oxford Rd - Manchester Daily Rate: £14.54/hr - PAYE, £18.87/hr - UMB Contract Length: 07th & 08th January 2026 Key Responsibilities Deploy, install, and configure new devices at customer or internal locations. Perform site readiness checks to ensure successful installation and integration. Decommission, disconnect, and safely remove Legacy devices. Catalogue, package, and store Legacy equipment in accordance with company procedures. Conduct basic troubleshooting and testing to confirm successful deployment. Maintain accurate documentation of installations, asset movements, and site activities. Liaise with project managers, site contacts, and other engineers to coordinate deployment schedules. Ensure all work complies with health, safety, and security standards. Provide clear updates and reports on progress, issues, and completed tasks. Key Requirements Previous experience in a Tech2, Field Engineer, Desktop Support, or similar technical role. Strong understanding of hardware installation, cabling, and device configuration. Ability to diagnose and resolve basic technical issues on-site. Experience handling and storing IT equipment safely and securely. Good communication skills and the ability to work with customers and stakeholders. Strong organisational skills with attention to detail. Ability to travel to various sites as required. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
FLS Engineer Start Date: 10/11/2025 End Date: 08/05/2026 Pay Grade / Rate: Umbrella: £17.30 per hour Location: Hatfield, Hertfordshire Job Title: FLS Engineer Hours: Rotating shifts between 07:00 - 19:00 (7.5 hrs per shift) + 30-minute lunch. Flexibility may be requested. Role Type: Engineering What is an FLS Engineer? An FLS (Field and Lifecycle Services) Engineer manages IT hardware throughout its lifecycle, from inspection and testing to maintenance and preparation for deployment. You'll work in a fast-paced environment ensuring devices are ready to perform at their best. Key Responsibilities Inspect, test, clean, and prepare IT hardware (laptops, desktops, screens, mobile devices). Track and manage assets accurately using our systems. Resolve discrepancies and liaise with distribution teams. Maintain 6S standards for a safe, organized workspace. Support urgent investigations to meet SLAs. Collaborate across teams to keep operations smooth and efficient. Ideal Candidate Profile Strong admin and communication skills. Experience with Microsoft applications and IT hardware/software support. Attention to detail and accuracy in data handling. Ability to gain OEM and IT certifications (ITIL preferred). Previous corporate IT experience is a plus. Proactive, flexible, and team-oriented with a sense of urgency. Excellent time management and organizational skills. JBRP1_UKTJ
11/12/2025
Full time
FLS Engineer Start Date: 10/11/2025 End Date: 08/05/2026 Pay Grade / Rate: Umbrella: £17.30 per hour Location: Hatfield, Hertfordshire Job Title: FLS Engineer Hours: Rotating shifts between 07:00 - 19:00 (7.5 hrs per shift) + 30-minute lunch. Flexibility may be requested. Role Type: Engineering What is an FLS Engineer? An FLS (Field and Lifecycle Services) Engineer manages IT hardware throughout its lifecycle, from inspection and testing to maintenance and preparation for deployment. You'll work in a fast-paced environment ensuring devices are ready to perform at their best. Key Responsibilities Inspect, test, clean, and prepare IT hardware (laptops, desktops, screens, mobile devices). Track and manage assets accurately using our systems. Resolve discrepancies and liaise with distribution teams. Maintain 6S standards for a safe, organized workspace. Support urgent investigations to meet SLAs. Collaborate across teams to keep operations smooth and efficient. Ideal Candidate Profile Strong admin and communication skills. Experience with Microsoft applications and IT hardware/software support. Attention to detail and accuracy in data handling. Ability to gain OEM and IT certifications (ITIL preferred). Previous corporate IT experience is a plus. Proactive, flexible, and team-oriented with a sense of urgency. Excellent time management and organizational skills. JBRP1_UKTJ
We're looking for a Digital Workspace Engineer who thrives in a fast-moving environment, enjoys building relationships across the business, and takes pride in delivering brilliant end user experiences. The role is supporting 3,000 colleagues across the UK, keeping their tech running smoothly, securely, and efficiently. You will play a vital role in ensuring all user devices remain secure and compliant, identifying and resolving machines that have missed Windows security updates. Your work directly strengthens our business resilience. Responsibilities Managing incidents and service requests through Hornbill and our ITSM platform Prioritising and triaging cases to ensure smooth, timely resolutions Monitoring systems and maintaining anti-virus/security tooling Supporting users with hardware, software, and application issues Administering Active Directory, including group policies Building and supporting Windows 10/11 devices, iOS/Android, Intune, Autopilot, MobileIron, and deployment tools such as PDQ Providing basic network troubleshooting (TCP/IP, WAN/LAN) Assisting with patching and maintaining network equipment Getting involved in small-scale project work with our Direct Delivery team Experience Windows 10/11 & M365 Basic TCP/IP and LAN/WAN Troubleshooting experience ITSM & ITIL Experience Mobile Device maintenance Communicate confidently and build strong relationships across teams Take ownership of issues and follow them through to resolution Have hands on experience across Microsoft workspace technologies At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
10/12/2025
Contractor
We're looking for a Digital Workspace Engineer who thrives in a fast-moving environment, enjoys building relationships across the business, and takes pride in delivering brilliant end user experiences. The role is supporting 3,000 colleagues across the UK, keeping their tech running smoothly, securely, and efficiently. You will play a vital role in ensuring all user devices remain secure and compliant, identifying and resolving machines that have missed Windows security updates. Your work directly strengthens our business resilience. Responsibilities Managing incidents and service requests through Hornbill and our ITSM platform Prioritising and triaging cases to ensure smooth, timely resolutions Monitoring systems and maintaining anti-virus/security tooling Supporting users with hardware, software, and application issues Administering Active Directory, including group policies Building and supporting Windows 10/11 devices, iOS/Android, Intune, Autopilot, MobileIron, and deployment tools such as PDQ Providing basic network troubleshooting (TCP/IP, WAN/LAN) Assisting with patching and maintaining network equipment Getting involved in small-scale project work with our Direct Delivery team Experience Windows 10/11 & M365 Basic TCP/IP and LAN/WAN Troubleshooting experience ITSM & ITIL Experience Mobile Device maintenance Communicate confidently and build strong relationships across teams Take ownership of issues and follow them through to resolution Have hands on experience across Microsoft workspace technologies At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
IT FIELD ENGINEER We are seeking a skilled and dynamic Field Engineer. This role requires a hands-on individual with solid experience in patching, switching, laptop builds, and Intune management, alongside a passion for delivering outstanding customer service. If you enjoy solving technical challenges on-site and thrive in a fast-paced environment, we want to hear from you! Key Responsibilities: Perform patching and switching for various clients. Build and configure laptops according to client specifications. Manage and troubleshoot devices via Intune for deployment, configuration, and maintenance. Provide customer support with a strong focus on user experience and satisfaction. Ensure all on-site work is completed in a timely and professional manner. Travel to client locations as needed (driving license is essential). Maintain accurate records of work performed and report back to the team. Skills & Experience: Experience as a Field Engineer, IT Support Technician, or similar role. Experience with patching and switching in network environments. Proficiency in laptop builds and hardware troubleshooting. Familiarity with Intune for device management and deployment. Strong customer service skills, with a professional and approachable demeanor. A valid driving license and reliable transportation. Ability to work independently and manage time effectively.
10/12/2025
Full time
IT FIELD ENGINEER We are seeking a skilled and dynamic Field Engineer. This role requires a hands-on individual with solid experience in patching, switching, laptop builds, and Intune management, alongside a passion for delivering outstanding customer service. If you enjoy solving technical challenges on-site and thrive in a fast-paced environment, we want to hear from you! Key Responsibilities: Perform patching and switching for various clients. Build and configure laptops according to client specifications. Manage and troubleshoot devices via Intune for deployment, configuration, and maintenance. Provide customer support with a strong focus on user experience and satisfaction. Ensure all on-site work is completed in a timely and professional manner. Travel to client locations as needed (driving license is essential). Maintain accurate records of work performed and report back to the team. Skills & Experience: Experience as a Field Engineer, IT Support Technician, or similar role. Experience with patching and switching in network environments. Proficiency in laptop builds and hardware troubleshooting. Familiarity with Intune for device management and deployment. Strong customer service skills, with a professional and approachable demeanor. A valid driving license and reliable transportation. Ability to work independently and manage time effectively.
Roles and Responsibilities Performs remedial repairs on Desktops, laptops, printers, video conferencing, access, kiosks, operational hardware and any other authorized peripheral equipment Assist site with hardware/desk/office/boardroom setup as requested Execute supported directed tasks for network or server support on-site by escalations teams. Provide first level troubleshooting and support for Applications Capture, store and update in-scope site information. EUC Hardware (Laptops, Desktops) set-up, deployment, collection/re-imaging. Mobile devices (phone/tablets) set-up, deployment, collection. Software/Application Installation (Country/Site specific). Basic Printing. Network and server troubleshooting support). Provide New Hire Induction. Manage local end user asset inventory and life cycle of assets. Provide first level support for meeting room devices (VC devices, projectors, displays etc.,) Provide first level support for warehouse devices (RF Equipment's, voice equipment's, Vehicle mounted units, label/thermal printers etc.,) Maintain onsite inventory of supported devices.
09/12/2025
Contractor
Roles and Responsibilities Performs remedial repairs on Desktops, laptops, printers, video conferencing, access, kiosks, operational hardware and any other authorized peripheral equipment Assist site with hardware/desk/office/boardroom setup as requested Execute supported directed tasks for network or server support on-site by escalations teams. Provide first level troubleshooting and support for Applications Capture, store and update in-scope site information. EUC Hardware (Laptops, Desktops) set-up, deployment, collection/re-imaging. Mobile devices (phone/tablets) set-up, deployment, collection. Software/Application Installation (Country/Site specific). Basic Printing. Network and server troubleshooting support). Provide New Hire Induction. Manage local end user asset inventory and life cycle of assets. Provide first level support for meeting room devices (VC devices, projectors, displays etc.,) Provide first level support for warehouse devices (RF Equipment's, voice equipment's, Vehicle mounted units, label/thermal printers etc.,) Maintain onsite inventory of supported devices.
Deployment Engineer 18.87 Per Hour, Inside IR35, Via Umbrella Salisbury On-site 2 Months Contract Your new role We are seeking a Tech Engineer to support an on-site deployment project. The successful candidates will be responsible for deploying new devices and managing the storage of legacy equipment as part of a technology refresh initiative. On-site deployment of new end-user devices. Securely store and manage legacy devices in accordance with client policies. Perform basic configuration and connectivity checks on deployed hardware. Ensure accurate asset tracking and documentation during the deployment process. Collaborate with the local IT team to resolve any technical issues during installation. What you'll need to succeed Previous experience in IT hardware deployment or desktop support. Strong understanding of device setup and troubleshooting. Ability to work in a secure environment and follow strict compliance protocols. SC clearance (mandatory). What you'll get in return 18.87 Per Hour, Inside IR35, Via Umbrella What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
09/12/2025
Contractor
Deployment Engineer 18.87 Per Hour, Inside IR35, Via Umbrella Salisbury On-site 2 Months Contract Your new role We are seeking a Tech Engineer to support an on-site deployment project. The successful candidates will be responsible for deploying new devices and managing the storage of legacy equipment as part of a technology refresh initiative. On-site deployment of new end-user devices. Securely store and manage legacy devices in accordance with client policies. Perform basic configuration and connectivity checks on deployed hardware. Ensure accurate asset tracking and documentation during the deployment process. Collaborate with the local IT team to resolve any technical issues during installation. What you'll need to succeed Previous experience in IT hardware deployment or desktop support. Strong understanding of device setup and troubleshooting. Ability to work in a secure environment and follow strict compliance protocols. SC clearance (mandatory). What you'll get in return 18.87 Per Hour, Inside IR35, Via Umbrella What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Deployment Engineer £18.87 Per Hour, Inside IR35, Via Umbrella Salisbury On-site 2 Months Contract Your new role We are seeking a Tech Engineer to support an on-site deployment project. The successful candidates will be responsible for deploying new devices and managing the storage of Legacy equipment as part of a technology refresh initiative. On-site deployment of new end-user devices. Securely store and manage Legacy devices in accordance with client policies. Perform basic configuration and connectivity checks on deployed hardware. Ensure accurate asset tracking and documentation during the deployment process. Collaborate with the local IT team to resolve any technical issues during installation. What you'll need to succeed Previous experience in IT hardware deployment or desktop support. Strong understanding of device setup and troubleshooting. Ability to work in a secure environment and follow strict compliance protocols. SC clearance (mandatory). What you'll get in return £18.87 Per Hour, Inside IR35, Via Umbrella What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
09/12/2025
Contractor
Deployment Engineer £18.87 Per Hour, Inside IR35, Via Umbrella Salisbury On-site 2 Months Contract Your new role We are seeking a Tech Engineer to support an on-site deployment project. The successful candidates will be responsible for deploying new devices and managing the storage of Legacy equipment as part of a technology refresh initiative. On-site deployment of new end-user devices. Securely store and manage Legacy devices in accordance with client policies. Perform basic configuration and connectivity checks on deployed hardware. Ensure accurate asset tracking and documentation during the deployment process. Collaborate with the local IT team to resolve any technical issues during installation. What you'll need to succeed Previous experience in IT hardware deployment or desktop support. Strong understanding of device setup and troubleshooting. Ability to work in a secure environment and follow strict compliance protocols. SC clearance (mandatory). What you'll get in return £18.87 Per Hour, Inside IR35, Via Umbrella What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
FLS Engineer Start Date: 10/11/2025 End Date: 08/05/2026 Pay Grade/Rate: Umbrella: £17.30 per hour Location: Hatfield, Hertfordshire Job Title: FLS Engineer Hours: Rotating shifts between 07:00 - 19:00 (7.5 hrs per shift) + 30-minute lunch. Flexibility may be requested. Role Type: Engineering What is an FLS Engineer? An FLS (Field and Lifecycle Services) Engineer manages IT hardware throughout its life cycle, from inspection and testing to maintenance and preparation for deployment. You'll work in a fast-paced environment ensuring devices are ready to perform at their best. Key Responsibilities Inspect, test, clean, and prepare IT hardware (laptops, desktops, screens, mobile devices). Track and manage assets accurately using our systems. Resolve discrepancies and liaise with distribution teams. Maintain 6S standards for a safe, organized workspace. Support urgent investigations to meet SLAs. Collaborate across teams to keep operations smooth and efficient. Ideal Candidate Profile Strong admin and communication skills. Experience with Microsoft applications and IT hardware/software support. Attention to detail and accuracy in data handling. Ability to gain OEM and IT certifications (ITIL preferred). Previous corporate IT experience is a plus. Proactive, flexible, and team-oriented with a sense of urgency. Excellent time management and organizational skills.
09/12/2025
Contractor
FLS Engineer Start Date: 10/11/2025 End Date: 08/05/2026 Pay Grade/Rate: Umbrella: £17.30 per hour Location: Hatfield, Hertfordshire Job Title: FLS Engineer Hours: Rotating shifts between 07:00 - 19:00 (7.5 hrs per shift) + 30-minute lunch. Flexibility may be requested. Role Type: Engineering What is an FLS Engineer? An FLS (Field and Lifecycle Services) Engineer manages IT hardware throughout its life cycle, from inspection and testing to maintenance and preparation for deployment. You'll work in a fast-paced environment ensuring devices are ready to perform at their best. Key Responsibilities Inspect, test, clean, and prepare IT hardware (laptops, desktops, screens, mobile devices). Track and manage assets accurately using our systems. Resolve discrepancies and liaise with distribution teams. Maintain 6S standards for a safe, organized workspace. Support urgent investigations to meet SLAs. Collaborate across teams to keep operations smooth and efficient. Ideal Candidate Profile Strong admin and communication skills. Experience with Microsoft applications and IT hardware/software support. Attention to detail and accuracy in data handling. Ability to gain OEM and IT certifications (ITIL preferred). Previous corporate IT experience is a plus. Proactive, flexible, and team-oriented with a sense of urgency. Excellent time management and organizational skills.
Senior Embedded Linux Software Engineer An industry-leading technology developer is seeking aSenior Embedded Linux Software Engineerto join its multi-award-winning R&D team. In this role, you will be responsible for developing high-performanceEmbedded Linux systemsfor both new products and enhancements across a global customer base. You will be working on cutting-edge embedded platforms and contributing to innovation in a fast-paced engineering environment. Key Responsibilities Design, develop, and test device drivers and application-specific software on Embedded Linux systems Debug system-level issues and collaborate closely with cross-functional engineering teams Board bring-up and evaluation of SoC-based hardware platforms Essential Skills & Experience Strong programming skills inC and C++ Embedded Linuxdevelopment, includingkernelanddevice driverwork Hands-on experience withLinux build processes, deployment, and testing Desirable / Nice-to-Have Knowledge ofPCIe Experience withmulti-core ARM processors Understanding ofcommunication protocols Benefit package includes bonus, share options, 5% pension, healthcare, life assurance, illness protection, 32 days holiday, hybrid working, flexible working hours and lots more around health and wellbeing which the company promotes a lot. Please get in touch if you would like to explore further or have any questions regarding the role or company. JBRP1_UKTJ
09/12/2025
Full time
Senior Embedded Linux Software Engineer An industry-leading technology developer is seeking aSenior Embedded Linux Software Engineerto join its multi-award-winning R&D team. In this role, you will be responsible for developing high-performanceEmbedded Linux systemsfor both new products and enhancements across a global customer base. You will be working on cutting-edge embedded platforms and contributing to innovation in a fast-paced engineering environment. Key Responsibilities Design, develop, and test device drivers and application-specific software on Embedded Linux systems Debug system-level issues and collaborate closely with cross-functional engineering teams Board bring-up and evaluation of SoC-based hardware platforms Essential Skills & Experience Strong programming skills inC and C++ Embedded Linuxdevelopment, includingkernelanddevice driverwork Hands-on experience withLinux build processes, deployment, and testing Desirable / Nice-to-Have Knowledge ofPCIe Experience withmulti-core ARM processors Understanding ofcommunication protocols Benefit package includes bonus, share options, 5% pension, healthcare, life assurance, illness protection, 32 days holiday, hybrid working, flexible working hours and lots more around health and wellbeing which the company promotes a lot. Please get in touch if you would like to explore further or have any questions regarding the role or company. JBRP1_UKTJ
VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. We are recruiting for an ICT Field Support Engineer to support our 4,000 users across 120+ sites. This highly mobile role offers variety, challenge, and the chance to be a vital part of a collaborative ICT team. Please note this is a site based role, based out of our Hoddesdon office with travel to our sites About our role Delivering 1st & 2nd line technical support-on-site and remotely Troubleshooting hardware and software issues across desktops, laptops, mobile devices, and more Supporting network connectivity, VPN access, and wireless configurations Installing and configuring systems and applications to company standards Managing user accounts and permissions in Active Directory Maintaining accurate IT asset records and assisting with deployments Creating documentation and sharing knowledge across the ICT team Providing exceptional customer service with a friendly, "can-do" attitude About you A Level education or equivalent and demonstrable commercial networking experience Experience of site set up, hardware repairs and troubleshooting Strong demonstrable technical skills in Microsoft Office 365 and Windows 10/11 Experience supporting WAN environments and configuring mobile devices Hands-on knowledge of Active Directory and hardware provisioning (Autopilot) A proactive, self starter, and customer-focused mindset If your past experience doesn't match perfectly with every requirement of the job Why work with us? VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
08/12/2025
Full time
VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. We are recruiting for an ICT Field Support Engineer to support our 4,000 users across 120+ sites. This highly mobile role offers variety, challenge, and the chance to be a vital part of a collaborative ICT team. Please note this is a site based role, based out of our Hoddesdon office with travel to our sites About our role Delivering 1st & 2nd line technical support-on-site and remotely Troubleshooting hardware and software issues across desktops, laptops, mobile devices, and more Supporting network connectivity, VPN access, and wireless configurations Installing and configuring systems and applications to company standards Managing user accounts and permissions in Active Directory Maintaining accurate IT asset records and assisting with deployments Creating documentation and sharing knowledge across the ICT team Providing exceptional customer service with a friendly, "can-do" attitude About you A Level education or equivalent and demonstrable commercial networking experience Experience of site set up, hardware repairs and troubleshooting Strong demonstrable technical skills in Microsoft Office 365 and Windows 10/11 Experience supporting WAN environments and configuring mobile devices Hands-on knowledge of Active Directory and hardware provisioning (Autopilot) A proactive, self starter, and customer-focused mindset If your past experience doesn't match perfectly with every requirement of the job Why work with us? VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Join a leading independent technology and services provider as a Te chnician 2 ! Job Overview: We are seeking a Technician 2 to support hardware deployment and laptop refresh activities. The role involves hands-on technical support, device configuration, and coordination with onsite teams to ensure smooth operations and service delivery. Location : Salisbury SP4 0JG Daily Rat e: An hourly rate, in-scope IR35, of £14.54 (PAYE) OR £18.87 per hour (via a Hays Approved Umbrella Company). Contract Length : 26-Jan-2026 to 03-Mar-2026 Hours : 37.5 hours per week, Monday to Friday (08:30 - 17:00) Key Responsibilities Tech2 engineer required to carry out on site deployment of new devices and store Legacy devices. Key Requirements Must have SC Clearance Experience in IT hardware handling and refresh processes. Ability to follow structured migration schedules and instructions. Familiarity with workflow management systems. Strong attention to detail and organisational skills. Good communication and issue reporting capabilities. Additional Information Interview Process: Online/In-Person How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
08/12/2025
Contractor
Join a leading independent technology and services provider as a Te chnician 2 ! Job Overview: We are seeking a Technician 2 to support hardware deployment and laptop refresh activities. The role involves hands-on technical support, device configuration, and coordination with onsite teams to ensure smooth operations and service delivery. Location : Salisbury SP4 0JG Daily Rat e: An hourly rate, in-scope IR35, of £14.54 (PAYE) OR £18.87 per hour (via a Hays Approved Umbrella Company). Contract Length : 26-Jan-2026 to 03-Mar-2026 Hours : 37.5 hours per week, Monday to Friday (08:30 - 17:00) Key Responsibilities Tech2 engineer required to carry out on site deployment of new devices and store Legacy devices. Key Requirements Must have SC Clearance Experience in IT hardware handling and refresh processes. Ability to follow structured migration schedules and instructions. Familiarity with workflow management systems. Strong attention to detail and organisational skills. Good communication and issue reporting capabilities. Additional Information Interview Process: Online/In-Person How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Fully Office Based Our client, a global financial institution, based in Canary Wharf is looking for a Desktop Support Engineer on an initial 12m fixed term contract. Minimum 3 years' experience in desktop/end-user support within investment banking, hedge fund or similar high-pressure environments. The Desktop Support Engineer will provide 2nd/3rd line desktop and desk-side support, in a fast-paced finance environment, supporting the trading floor, investment bankers/portfolio managers, quant teams etc. Ensuring that desktops, applications and peripherals are working optimally, with very high uptime, meeting security, compliance and performance expectations. You will also be involved in rollouts, standardisation, imaging, firmware and OS update and act as a bridge between end-users and wider IT fuctions. Key Skills: - Strong exposure of Windows Desktop OS environments (Windows 10/11 etc), imaging, deployment, patch management - Experience of endpoint management tools (e.g Microsoft Intune, SCCM, Autopilot) - Solid understanding of Active Directory, Group Policy, user profile/permissions management - Proficiency in troubleshooting hardware (PC, laptops, display setups, peripherals) and software issues; ability to identify root cause - Good understanding of networking basics (TCP/IP, DNS, DHCP, VPN etc.) as they relate to desktop connectivity - Familiarity with security best practies (patching, malware/AV, encryption, device hardening) - Good communication skills: you'll need to liaise with non-technical users, sometimes under pressure - Ability to work quickly and efficiently under pressure, prioritise incidents/tasks - Strong organisational skills; ability to manage asset inventories, track issues and follow-up - Basic scripting/automation skills are a plus (PowerShell etc.) to speed up repetitive tasks Key responsibilities: - provide day-to-day support for desktops, laptop, peripherals (monitors, keyboards, printers, dual screens, voice/telephony etc) both remotely and desk-side - troubleshoot hardware, software, OS issues - Prepare, deploy and maintain desktop images; ensure software installations, patches, firmware upgrades are applied in a timely and secure fasion - Assist with onboarding/offboarding of users - Maintain and manage software distribution tools, endpoint management tools (SCCM, Intune, Autopilot etc) - Maintain Active Directory, group policies, user profiles, permissions relevant to desktop environment - Manage and track inventory/asset management: ensure accurate stock, lifecycles, warranty, procurement of replacements - Work with other IT teams (network, security, applications) to ensure compatibility, performance and to escalate issues - Ensure desktop environments are compliant with security policies, patch levels, antivirus and endpoint protection, encryption, security configurations - Document procedures, known issues/fixes - Assist with office moves, desk/workstation configurations, major rollouts - Participate in shift/on-call rotations as needed
04/12/2025
Contractor
Fully Office Based Our client, a global financial institution, based in Canary Wharf is looking for a Desktop Support Engineer on an initial 12m fixed term contract. Minimum 3 years' experience in desktop/end-user support within investment banking, hedge fund or similar high-pressure environments. The Desktop Support Engineer will provide 2nd/3rd line desktop and desk-side support, in a fast-paced finance environment, supporting the trading floor, investment bankers/portfolio managers, quant teams etc. Ensuring that desktops, applications and peripherals are working optimally, with very high uptime, meeting security, compliance and performance expectations. You will also be involved in rollouts, standardisation, imaging, firmware and OS update and act as a bridge between end-users and wider IT fuctions. Key Skills: - Strong exposure of Windows Desktop OS environments (Windows 10/11 etc), imaging, deployment, patch management - Experience of endpoint management tools (e.g Microsoft Intune, SCCM, Autopilot) - Solid understanding of Active Directory, Group Policy, user profile/permissions management - Proficiency in troubleshooting hardware (PC, laptops, display setups, peripherals) and software issues; ability to identify root cause - Good understanding of networking basics (TCP/IP, DNS, DHCP, VPN etc.) as they relate to desktop connectivity - Familiarity with security best practies (patching, malware/AV, encryption, device hardening) - Good communication skills: you'll need to liaise with non-technical users, sometimes under pressure - Ability to work quickly and efficiently under pressure, prioritise incidents/tasks - Strong organisational skills; ability to manage asset inventories, track issues and follow-up - Basic scripting/automation skills are a plus (PowerShell etc.) to speed up repetitive tasks Key responsibilities: - provide day-to-day support for desktops, laptop, peripherals (monitors, keyboards, printers, dual screens, voice/telephony etc) both remotely and desk-side - troubleshoot hardware, software, OS issues - Prepare, deploy and maintain desktop images; ensure software installations, patches, firmware upgrades are applied in a timely and secure fasion - Assist with onboarding/offboarding of users - Maintain and manage software distribution tools, endpoint management tools (SCCM, Intune, Autopilot etc) - Maintain Active Directory, group policies, user profiles, permissions relevant to desktop environment - Manage and track inventory/asset management: ensure accurate stock, lifecycles, warranty, procurement of replacements - Work with other IT teams (network, security, applications) to ensure compatibility, performance and to escalate issues - Ensure desktop environments are compliant with security policies, patch levels, antivirus and endpoint protection, encryption, security configurations - Document procedures, known issues/fixes - Assist with office moves, desk/workstation configurations, major rollouts - Participate in shift/on-call rotations as needed
Excellent opportunity for a Service Desk Analyst to join a leading IT and Communications service provider in the South West. Job Title: Service Desk Analyst Job Type: Permanent; Full Time Salary: £25,000 - £30,000 Location: Exeter About the Service Desk Analyst role : Join a constantly growing team in a company that has clients across the UK and beyond with a penchant for progression. You will be working with clients on a daily basis, supporting their continued success via our ticketing platform and remote support software as well as regular visits to client premises. You will have a logical approach and attention to detail, be confident, highly organised, flexible, reliable and able to manage tasks and prioritise within tight deadlines. Key responsibilities of the Service Desk Analyst: - Provide first line technical support to our customers via our ticketing platform, email, phone and remote support tools - Diagnose and resolve common desktop, laptop, printer and basic networking issues - Set up and configure new user accounts, devices and applications - Assist with routine maintenance tasks, patching and monitoring - Escalate more complex issues to senior engineers where appropriate - Support small project tasks under the guidance of more senior team members - Accurately document work, updates and solutions in our service desk system Requirements of the Service Desk Analyst: - Motivated team player with high standards of customer service - Excellent analytical and problem-solving skills, with a strong attention to detail even when working under pressure. - Methodical and able to approach complex problems logically - Excellent written and verbal communication skills at all levels, both technical and non-technical audiences, including 3rd party vendor communications as part of a larger project team - Aptitude for continuous learning and development, including self-directed study when appropriate - You must be enthusiastic, inquisitive, presentable, confident & articulate with an excellent telephone manner - Your own car and a clean driving licence would be advantageous (costs will be reimbursed) - Degree-level or higher qualification in BSc Cyber Security, BSc Computer Science, BSc Software Engineering, BSc Mathematics, MSc Cyber Security is desirable - Any relevant industry certifications Must be able to demonstrate some of the following: - Knowledge of Microsoft operating systems ideally up to Windows Server 2025 and certainly Windows 11, including Active Directory and DNS - Understanding of network topologies including wired / wireless, switching, security and VLANs. - Implementation of networking upgrades desirable - Experience of basic security hardening and penetration testing would be advantageous - Experience of conducting audits e.g. asset management, cyber security etc. - Experience with PowerShell for administration and automation - Experience of supporting organisations to achieve Cyber Essentials / CE+ a distinct advantage - Office 365 Administration. Office 365 migration experience desirable - Azure Administration and migration experience - Experience of server and workstation hardware builds, fault diagnosis and problem resolution - Experience of a wide range of Endpoint Security solutions and managed mail security, including centralised management and monitoring - Familiarity with patch management, configuration management and MDM solutions desirable - Experience of the managed deployment of client applications and application migration - Experience with SQL Server and SQL database administration and upgrades would be advantageous - Familiarity with supporting all common end user software including Microsoft Office - Experience of technical writing, documenting solutions or writing / designing training materials - Experience with other scripting and programming languages e.g. Python, Go, Swift etc. Benefits of the Service Desk Analyst: - Paid holidays + Bank Holidays - Opportunities to progress
04/12/2025
Full time
Excellent opportunity for a Service Desk Analyst to join a leading IT and Communications service provider in the South West. Job Title: Service Desk Analyst Job Type: Permanent; Full Time Salary: £25,000 - £30,000 Location: Exeter About the Service Desk Analyst role : Join a constantly growing team in a company that has clients across the UK and beyond with a penchant for progression. You will be working with clients on a daily basis, supporting their continued success via our ticketing platform and remote support software as well as regular visits to client premises. You will have a logical approach and attention to detail, be confident, highly organised, flexible, reliable and able to manage tasks and prioritise within tight deadlines. Key responsibilities of the Service Desk Analyst: - Provide first line technical support to our customers via our ticketing platform, email, phone and remote support tools - Diagnose and resolve common desktop, laptop, printer and basic networking issues - Set up and configure new user accounts, devices and applications - Assist with routine maintenance tasks, patching and monitoring - Escalate more complex issues to senior engineers where appropriate - Support small project tasks under the guidance of more senior team members - Accurately document work, updates and solutions in our service desk system Requirements of the Service Desk Analyst: - Motivated team player with high standards of customer service - Excellent analytical and problem-solving skills, with a strong attention to detail even when working under pressure. - Methodical and able to approach complex problems logically - Excellent written and verbal communication skills at all levels, both technical and non-technical audiences, including 3rd party vendor communications as part of a larger project team - Aptitude for continuous learning and development, including self-directed study when appropriate - You must be enthusiastic, inquisitive, presentable, confident & articulate with an excellent telephone manner - Your own car and a clean driving licence would be advantageous (costs will be reimbursed) - Degree-level or higher qualification in BSc Cyber Security, BSc Computer Science, BSc Software Engineering, BSc Mathematics, MSc Cyber Security is desirable - Any relevant industry certifications Must be able to demonstrate some of the following: - Knowledge of Microsoft operating systems ideally up to Windows Server 2025 and certainly Windows 11, including Active Directory and DNS - Understanding of network topologies including wired / wireless, switching, security and VLANs. - Implementation of networking upgrades desirable - Experience of basic security hardening and penetration testing would be advantageous - Experience of conducting audits e.g. asset management, cyber security etc. - Experience with PowerShell for administration and automation - Experience of supporting organisations to achieve Cyber Essentials / CE+ a distinct advantage - Office 365 Administration. Office 365 migration experience desirable - Azure Administration and migration experience - Experience of server and workstation hardware builds, fault diagnosis and problem resolution - Experience of a wide range of Endpoint Security solutions and managed mail security, including centralised management and monitoring - Familiarity with patch management, configuration management and MDM solutions desirable - Experience of the managed deployment of client applications and application migration - Experience with SQL Server and SQL database administration and upgrades would be advantageous - Familiarity with supporting all common end user software including Microsoft Office - Experience of technical writing, documenting solutions or writing / designing training materials - Experience with other scripting and programming languages e.g. Python, Go, Swift etc. Benefits of the Service Desk Analyst: - Paid holidays + Bank Holidays - Opportunities to progress
About the role A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You are responsible for the technical implementation and maintenance of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with & responding to customers about technical service incidents, events and requests. Analysing and diagnosing errors and faults Proactively drive incidents through to resolution Collaborate with the engineering teams, in the UK, Vienna and wider global organisation to manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testing Your Experience Knowledge of public safety technologies First and/or second line support in an enterprise / Cloud based environment Incident management and problem resolution experience Microsoft operating platforms, including Microsoft cloud-based services (Azure) Microsoft SQL Server deployment and management ideally WAN/LAN hardware, configuration and management Microsoft MTA or MCSA, Juniper, Cisco & Dell qualified ideally Azure fundamentals (AZ900) Security and compliance (SC900) qualified ideally Virtualisation (ESXI/HyperV/Virtualisation) Technologies: MS Server 2019/22, Redhat Linux, AD and Group Policy Management, MS Certificate and KPI, MS SQL, Gigaspace, Java, Network config and Management, WSUS, /UXMS Hardware: Cisco LAN/WAN switches, Dell /Fujitsu/HP Server and user devices, Dell/Fujitsu/HP Server and SAN Knowledge of ITIL processes in a support environment Telecommunications systems experience (telephony/ Radio integration) If this looks like something that could be right for you or you would just like to hear a bit more please feel free to hit apply or contact Lewis on (phone number removed) or Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
03/12/2025
Full time
About the role A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You are responsible for the technical implementation and maintenance of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with & responding to customers about technical service incidents, events and requests. Analysing and diagnosing errors and faults Proactively drive incidents through to resolution Collaborate with the engineering teams, in the UK, Vienna and wider global organisation to manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testing Your Experience Knowledge of public safety technologies First and/or second line support in an enterprise / Cloud based environment Incident management and problem resolution experience Microsoft operating platforms, including Microsoft cloud-based services (Azure) Microsoft SQL Server deployment and management ideally WAN/LAN hardware, configuration and management Microsoft MTA or MCSA, Juniper, Cisco & Dell qualified ideally Azure fundamentals (AZ900) Security and compliance (SC900) qualified ideally Virtualisation (ESXI/HyperV/Virtualisation) Technologies: MS Server 2019/22, Redhat Linux, AD and Group Policy Management, MS Certificate and KPI, MS SQL, Gigaspace, Java, Network config and Management, WSUS, /UXMS Hardware: Cisco LAN/WAN switches, Dell /Fujitsu/HP Server and user devices, Dell/Fujitsu/HP Server and SAN Knowledge of ITIL processes in a support environment Telecommunications systems experience (telephony/ Radio integration) If this looks like something that could be right for you or you would just like to hear a bit more please feel free to hit apply or contact Lewis on (phone number removed) or Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
NMS Recruit are seeking Embedded Software Engineers to join a global energy consultancy based in the Cheshire. This is an exciting opportunity for a talented Embedded Software Engineer with expertise in C/C++ (C++ 11/14/17) to join a rapidly growing business. You will be required to work 50/50 split between site and home. Sponsorship available Responsibilities Design and develop embedded software solutions for innovative measurement devices for the power industry. Bring up firmware on new hardware platforms designed in-house. Implement software modules to facilitate communication with cloud services from embedded devices. Ensure high-quality software delivery by writing robust, maintainable, and reliable code that adheres to industry standards. Drive continuous improvements in process efficiency and product quality as deployment scales increase. Experience Expertise in C/C++ (C++ 11/14/17). Proven experience in embedded software design and full product lifecycle development. Strong knowledge of low-level protocols (SPI, I2C, RS232) and experience interfacing with ARM Cortex microprocessors. Experience with unit testing frameworks and working with source control systems (Git). Familiarity with Linux as both a target platform and development environment. Ability to adapt to changing priorities in a dynamic environment, with a focus on agile methodologies. Experience with Continuous Integration tools is beneficial. Awareness of the electricity industry is beneficial Benefits Embedded Software Engineer up to 50,000 DOE Career development opportunities Holidays: 25 days of annual leave (FTE), plus bank holidays, with an extra day for every three years completed (up to a maximum of 30 days). Ability to buy an additional 5 days Pension contributions of 8% from the employer Comprehensive benefits, including Group Life Insurance, Income Protection, and Critical Illness Private Medical Insurance Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
02/12/2025
Full time
NMS Recruit are seeking Embedded Software Engineers to join a global energy consultancy based in the Cheshire. This is an exciting opportunity for a talented Embedded Software Engineer with expertise in C/C++ (C++ 11/14/17) to join a rapidly growing business. You will be required to work 50/50 split between site and home. Sponsorship available Responsibilities Design and develop embedded software solutions for innovative measurement devices for the power industry. Bring up firmware on new hardware platforms designed in-house. Implement software modules to facilitate communication with cloud services from embedded devices. Ensure high-quality software delivery by writing robust, maintainable, and reliable code that adheres to industry standards. Drive continuous improvements in process efficiency and product quality as deployment scales increase. Experience Expertise in C/C++ (C++ 11/14/17). Proven experience in embedded software design and full product lifecycle development. Strong knowledge of low-level protocols (SPI, I2C, RS232) and experience interfacing with ARM Cortex microprocessors. Experience with unit testing frameworks and working with source control systems (Git). Familiarity with Linux as both a target platform and development environment. Ability to adapt to changing priorities in a dynamic environment, with a focus on agile methodologies. Experience with Continuous Integration tools is beneficial. Awareness of the electricity industry is beneficial Benefits Embedded Software Engineer up to 50,000 DOE Career development opportunities Holidays: 25 days of annual leave (FTE), plus bank holidays, with an extra day for every three years completed (up to a maximum of 30 days). Ability to buy an additional 5 days Pension contributions of 8% from the employer Comprehensive benefits, including Group Life Insurance, Income Protection, and Critical Illness Private Medical Insurance Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
IT Field Engineer (MSP) Leeds + Client Sites Up to 45,000 + Car Your new role We are seeking an experienced IT Field Engineer to join our Managed Service Provider (MSP) client. This role involves delivering complex IT projects, providing on-site and remote support, and ensuring successful implementation of technology solutions for our clients. You will work closely with project managers, clients, and internal teams to deliver high-quality services that meet business objectives. The MSP are based in Leeds but have clients all over Yorkshire & the M62 corridor. Responsibilities Lead and execute IT infrastructure projects including server deployments, network upgrades, cloud migrations, and security enhancements. Configure and implement Microsoft 365, Azure, and other cloud solutions. Manage hardware installations (servers, switches, firewalls) and software rollouts. Provide on-site technical support for hardware, software, and networking issues. Perform installations, upgrades, and troubleshooting at client sites. Collaborate with project managers to define scope, timelines, and deliverables. Assist in technical scoping and pre-sales activities when required. Create detailed project documentation, network diagrams, and configuration guides. Maintain accurate records for compliance and future reference. Act as a technical point of contact during project delivery. Provide clear communication and updates to clients throughout the project lifecycle. Ensure smooth transition from project delivery to support teams. Conduct client training and knowledge transfer sessions. Projects you will be working on Cloud Migration Projects: Moving client infrastructure to Microsoft Azure or hybrid environments. Network Refresh Projects: Upgrading switches, firewalls, and implementing VLAN segmentation. Server Deployment Projects: Installing and configuring Windows Server environments and virtualization platforms. Cybersecurity Projects: Implementing MFA, endpoint protection, and compliance frameworks. Modern Workplace Projects: Deploying Microsoft 365, Teams Voice, and Intune for device management. Experience needed Windows Server (2016/2019/2022), Active Directory, Group Policy Networking: LAN/WAN, VLANs, VPNs, DHCP/DNS Firewalls: SonicWall, Fortinet, WatchGuard Microsoft 365 (Exchange Online, SharePoint, Teams), Azure AD, Intune Virtualization: VMware vSphere, Hyper-V Backup & DR: Veeam, Datto Endpoint security and MFA solutions Strong communication and client-facing skills Ability to manage multiple projects and priorities Self-motivated and proactive problem solver Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
02/12/2025
Full time
IT Field Engineer (MSP) Leeds + Client Sites Up to 45,000 + Car Your new role We are seeking an experienced IT Field Engineer to join our Managed Service Provider (MSP) client. This role involves delivering complex IT projects, providing on-site and remote support, and ensuring successful implementation of technology solutions for our clients. You will work closely with project managers, clients, and internal teams to deliver high-quality services that meet business objectives. The MSP are based in Leeds but have clients all over Yorkshire & the M62 corridor. Responsibilities Lead and execute IT infrastructure projects including server deployments, network upgrades, cloud migrations, and security enhancements. Configure and implement Microsoft 365, Azure, and other cloud solutions. Manage hardware installations (servers, switches, firewalls) and software rollouts. Provide on-site technical support for hardware, software, and networking issues. Perform installations, upgrades, and troubleshooting at client sites. Collaborate with project managers to define scope, timelines, and deliverables. Assist in technical scoping and pre-sales activities when required. Create detailed project documentation, network diagrams, and configuration guides. Maintain accurate records for compliance and future reference. Act as a technical point of contact during project delivery. Provide clear communication and updates to clients throughout the project lifecycle. Ensure smooth transition from project delivery to support teams. Conduct client training and knowledge transfer sessions. Projects you will be working on Cloud Migration Projects: Moving client infrastructure to Microsoft Azure or hybrid environments. Network Refresh Projects: Upgrading switches, firewalls, and implementing VLAN segmentation. Server Deployment Projects: Installing and configuring Windows Server environments and virtualization platforms. Cybersecurity Projects: Implementing MFA, endpoint protection, and compliance frameworks. Modern Workplace Projects: Deploying Microsoft 365, Teams Voice, and Intune for device management. Experience needed Windows Server (2016/2019/2022), Active Directory, Group Policy Networking: LAN/WAN, VLANs, VPNs, DHCP/DNS Firewalls: SonicWall, Fortinet, WatchGuard Microsoft 365 (Exchange Online, SharePoint, Teams), Azure AD, Intune Virtualization: VMware vSphere, Hyper-V Backup & DR: Veeam, Datto Endpoint security and MFA solutions Strong communication and client-facing skills Ability to manage multiple projects and priorities Self-motivated and proactive problem solver Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
IT Break Fix and Deskside Support Engineer 150 per day Speke, Liverpool 22/12/2025 - 31/05/2028 Your New Role We are looking for a Level 2 Break Fix and Deskside Support Engineer to provide hands on technical support within a busy manufacturing environment. This is a full-time onsite position with a strong focus on break fix tasks, hardware diagnostics and day to day user support. The role will run until May 2028. This position suits an engineer with proven experience repairing laptops, desktops and peripherals, rebuilding devices, resolving faults quickly and keeping users operational in a live production setting. Daily workload is expected to be around 5 to 8 tickets per day. Your Responsibilities Break fix support for laptops, desktops, monitors, printers and peripherals Diagnosing and resolving hardware faults including drives, memory, boards and power issues Fielding walk up requests and completing same day break fix repairs Installation and configuration of new devices and peripherals IMACD activity including installs, moves, changes and disposals Troubleshooting Windows 10, Mac OS and Office 365 issues Smart Hands support for basic network and infrastructure tasks Meeting room and live event support when required Managing local stock, spares and accurate asset records Providing early life support for new deployments You Will Have Strong break fix background with hands on repair experience Confident replacing laptop and desktop components Proven deskside support experience in a live business environment Good understanding of Windows 10, Mac OS and Office 365 Familiarity with networking basics Excellent communication and customer service skills Ability to lift and move IT equipment up to 20kg Eligible to work full time in the UK Pre-Start Requirements Background check Drug test Account setup prior to start If you have solid break fix experience and enjoy hands on repair work alongside daily deskside support, this long-term role will be a strong match.
02/12/2025
Contractor
IT Break Fix and Deskside Support Engineer 150 per day Speke, Liverpool 22/12/2025 - 31/05/2028 Your New Role We are looking for a Level 2 Break Fix and Deskside Support Engineer to provide hands on technical support within a busy manufacturing environment. This is a full-time onsite position with a strong focus on break fix tasks, hardware diagnostics and day to day user support. The role will run until May 2028. This position suits an engineer with proven experience repairing laptops, desktops and peripherals, rebuilding devices, resolving faults quickly and keeping users operational in a live production setting. Daily workload is expected to be around 5 to 8 tickets per day. Your Responsibilities Break fix support for laptops, desktops, monitors, printers and peripherals Diagnosing and resolving hardware faults including drives, memory, boards and power issues Fielding walk up requests and completing same day break fix repairs Installation and configuration of new devices and peripherals IMACD activity including installs, moves, changes and disposals Troubleshooting Windows 10, Mac OS and Office 365 issues Smart Hands support for basic network and infrastructure tasks Meeting room and live event support when required Managing local stock, spares and accurate asset records Providing early life support for new deployments You Will Have Strong break fix background with hands on repair experience Confident replacing laptop and desktop components Proven deskside support experience in a live business environment Good understanding of Windows 10, Mac OS and Office 365 Familiarity with networking basics Excellent communication and customer service skills Ability to lift and move IT equipment up to 20kg Eligible to work full time in the UK Pre-Start Requirements Background check Drug test Account setup prior to start If you have solid break fix experience and enjoy hands on repair work alongside daily deskside support, this long-term role will be a strong match.
