The Business Systems Architect serves as the strategic technical lead for the business's core systems and digital transformation.
The core purpose of this role is to design, implement, and optimise enterprise-wide technology solutions that actively drive business change.
Enhancing critical platforms such as IFS Cloud, EDI, and modern API integration, as well as pioneering new capabilities like AI and advanced barcoding / QR integration, the Business Systems Architect ensures our technology infrastructure robustly supports operational efficiency, supply chain visibility, and Rodda's future growth.
This role acts as the bridge between complex technical requirements and tangible business outcomes. What are we looking for?
System Architecture and Integration
Lead the architectural design, administration, and continuous improvement of IFS Cloud .
Lead the Systems and Process team with collaborative inter-departmental working.
Architect, develop, and maintain secure API integrations between internal systems, legacy applications, and third-party platforms.
Enhancement of existing platforms into standardised mandatory business processes.
Oversee existing and potentially new EDI solutions to ensure seamless, automated data flow with our supply key customers whilst planning for enhanced connectivity in both forecasting and supply chain.
Maintain a holistic view of the company's technical architecture, ensuring all systems communicate effectively and securely.
Innovation and Business Change
Act as a primary driver for technology-driven business change, partnering with department heads to translate complex business challenges into clear technical requirements.
Drive the exploration, evaluation, and implementation of AI integrations both Generative and Agentic to optimise manufacturing, supply chain, and administrative processes. Develop where necessary but lead towards success.
Lead barcoding integration initiatives to enhance traceability, inventory management, and factory-floor efficiency with future work on the Hyper-traceability initiative and QR code replacement
Champion new technologies and agile methodologies to keep the business at the forefront of industry.
Project Leadership and Support
Design future operating models for new technology deployments, ensuring successful end-to-end delivery.
Compile comprehensive architectural documentation, system workflows, and integration maps.
Provide high-level (3rd line) escalation support and technical mentorship to the wider IT Helpdesk and System & Process teams.
Be part of the on-call rota supporting the business and employees.
Ensure all architectural designs comply with internal data security, GDPR DPO, and disaster recovery standards.
Work closely with Suppliers to deliver solutions to projects whilst maintaining a high-level of technical documentation.
20/07/2026
Full time
The Business Systems Architect serves as the strategic technical lead for the business's core systems and digital transformation.
The core purpose of this role is to design, implement, and optimise enterprise-wide technology solutions that actively drive business change.
Enhancing critical platforms such as IFS Cloud, EDI, and modern API integration, as well as pioneering new capabilities like AI and advanced barcoding / QR integration, the Business Systems Architect ensures our technology infrastructure robustly supports operational efficiency, supply chain visibility, and Rodda's future growth.
This role acts as the bridge between complex technical requirements and tangible business outcomes. What are we looking for?
System Architecture and Integration
Lead the architectural design, administration, and continuous improvement of IFS Cloud .
Lead the Systems and Process team with collaborative inter-departmental working.
Architect, develop, and maintain secure API integrations between internal systems, legacy applications, and third-party platforms.
Enhancement of existing platforms into standardised mandatory business processes.
Oversee existing and potentially new EDI solutions to ensure seamless, automated data flow with our supply key customers whilst planning for enhanced connectivity in both forecasting and supply chain.
Maintain a holistic view of the company's technical architecture, ensuring all systems communicate effectively and securely.
Innovation and Business Change
Act as a primary driver for technology-driven business change, partnering with department heads to translate complex business challenges into clear technical requirements.
Drive the exploration, evaluation, and implementation of AI integrations both Generative and Agentic to optimise manufacturing, supply chain, and administrative processes. Develop where necessary but lead towards success.
Lead barcoding integration initiatives to enhance traceability, inventory management, and factory-floor efficiency with future work on the Hyper-traceability initiative and QR code replacement
Champion new technologies and agile methodologies to keep the business at the forefront of industry.
Project Leadership and Support
Design future operating models for new technology deployments, ensuring successful end-to-end delivery.
Compile comprehensive architectural documentation, system workflows, and integration maps.
Provide high-level (3rd line) escalation support and technical mentorship to the wider IT Helpdesk and System & Process teams.
Be part of the on-call rota supporting the business and employees.
Ensure all architectural designs comply with internal data security, GDPR DPO, and disaster recovery standards.
Work closely with Suppliers to deliver solutions to projects whilst maintaining a high-level of technical documentation.
London is our global headquarters where 220 colleagues across Finance, Risk, IT, Corporate Development, Legal, HR, MAC and Education drive the success of our 90+ schools in 35+ countries. By joining our fast paced and innovative organisation, you will be regularly liaising with our global team-mates from the Philippines to Peru, from Beijing to Boston and beyond. If you have a global mindset, enjoy thinking outside the box and are prepared to go above and beyond to find solutions, then a career at Nord Anglia is for you. HRIS Change & Comms Manager Offering a 12 month fixed-term contract. Join Nord Anglia Education's HR team as anHRIS Change & Comms Manager, based in our London Headquarter Office. This role is crucial in managing and enhancing our HR Information Systems to ensure seamless change management and effective communication strategies across the organisation. You will spearhead HRIS-related projects, ensuring that change initiatives are implemented smoothly and that all stakeholders are engaged and informed throughout the process. This position offers the opportunity to work within the Group Central Support division, directly contributing to the strategic HR objectives that support our global educational network. The role: You'll lead the change, communication, and adoption strategy for the global SuccessFactors transformation, ensuring successful delivery, embedding, and long-term adoption across all schools and offices. You'll work closely with HR, Technology, and senior stakeholders to translate programme delivery into clear, engaging communications and adoption interventions that improve employee experience and drive measurable benefits realisation. You will also support programme delivery by applying strong project management discipline across change activities, ensuring alignment to timelines, milestones, and governance frameworks. As a team player, you'll operate across global, regional, and local teams to enable a seamless transition to a digital, data-driven HR experience aligned to our 2030 vision. Your role will impact the organisation by accelerating adoption, reducing risk, and ensuring the programme delivers its intended value at scale across 35+ countries. See full job description, here . What we're looking for: We are looking for an experienced and highly skilled HRIS Change & Communications Manager who can bring a strategic and proactive approach to managing HR information system transformations and communication channels. The ideal candidate will have the following skills and abilities: Change Management Expertise: Proven experience in planning, executing and monitoring HR system changes and upgrades, with a strong ability to manage resistance and foster a positive adoption culture among employees. Strong Communication Skills: Exceptional ability to craft clear, concise, and impactful messages tailored to different audiences within the organisation, ensuring effective stakeholder engagement and buy-in. HRIS Knowledge: In-depth understanding of HRIS platforms, preferably with hands-on experience in leading system enhancements, data management, and troubleshooting. Project Management Skills: Capable of managing multiple concurrent projects with excellent organisation, time management, and prioritisation skills to meet deadlines. Analytical Abilities: Strong analytical mindset to assess system requirements, identify areas for improvement, and provide data-driven recommendations. Collaboration and Influencing: Ability to work collaboratively across teams, including HR business partners, IT, and external vendors, to align change and communication strategies with business objectives. Attention to Detail: Meticulous approach to managing communications, documentation, and project details ensuring accuracy and consistency. Adaptability and Problem-Solving: Comfortable navigating a fast-paced environment and capable of anticipating challenges with creative solutions to maintain project momentum. Technical Proficiency: Familiarity with digital communication tools, Microsoft Office Suite, and potentially other HR-related software to enhance system functionality and user engagement. Commitment to Inclusion: Embrace and promote an inclusive work culture, ensuring communications respect diversity and encourage participation from all colleagues. About Us Nord Anglia Education is the world's leading international schools organisation. Our 90+ international schools are located in the Americas, Europe, China, Southeast Asia and the Middle East. Together, they educate more than 100,000 students from kindergarten through to the end of secondary education. We are driven by one unifying philosophy: we are ambitious for our students, our people and our family of schools. Our exclusive collaborations with prestigious institutions such as UNICEF, Massachusetts Institute of Technology (MIT), IMG Academy and the world-leading performing arts school Juilliard mean we're at the forefront of educational thinking, while creating life-changing experiences for students. By joining Nord Anglia Education you will become part of a committed and innovative team. As a member of the world's leading premium schools group you will be joining an active network of like-minded people across the world. We encourage individuals to join us with our "Create your Future" mindset - we will provide you with a range of experiences and opportunities to enhance your skillset and you will be given the autonomy to grow your career. To Apply On-line applications need to be directly through the Nord Anglia Education careers page and should include a CV. At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce. In our schools and offices around the world, we treat all colleagues fairly based on their skills and qualifications, without discrimination. We value individuals from all backgrounds, including those with different abilities and neurodivergent conditions, as well as those who identify with protected characteristics. We recruit in line with our EmpowerUs Behaviours Framework: Communicate with Impact, Collaborate with Empathy, Make Considered Decisions, Embrace Change and Drive Growth. Nord Anglia Education is committed to ensuring the highest possible safeguarding standards in our schools and we expect every employee to share this commitment.
24/08/2026
Full time
London is our global headquarters where 220 colleagues across Finance, Risk, IT, Corporate Development, Legal, HR, MAC and Education drive the success of our 90+ schools in 35+ countries. By joining our fast paced and innovative organisation, you will be regularly liaising with our global team-mates from the Philippines to Peru, from Beijing to Boston and beyond. If you have a global mindset, enjoy thinking outside the box and are prepared to go above and beyond to find solutions, then a career at Nord Anglia is for you. HRIS Change & Comms Manager Offering a 12 month fixed-term contract. Join Nord Anglia Education's HR team as anHRIS Change & Comms Manager, based in our London Headquarter Office. This role is crucial in managing and enhancing our HR Information Systems to ensure seamless change management and effective communication strategies across the organisation. You will spearhead HRIS-related projects, ensuring that change initiatives are implemented smoothly and that all stakeholders are engaged and informed throughout the process. This position offers the opportunity to work within the Group Central Support division, directly contributing to the strategic HR objectives that support our global educational network. The role: You'll lead the change, communication, and adoption strategy for the global SuccessFactors transformation, ensuring successful delivery, embedding, and long-term adoption across all schools and offices. You'll work closely with HR, Technology, and senior stakeholders to translate programme delivery into clear, engaging communications and adoption interventions that improve employee experience and drive measurable benefits realisation. You will also support programme delivery by applying strong project management discipline across change activities, ensuring alignment to timelines, milestones, and governance frameworks. As a team player, you'll operate across global, regional, and local teams to enable a seamless transition to a digital, data-driven HR experience aligned to our 2030 vision. Your role will impact the organisation by accelerating adoption, reducing risk, and ensuring the programme delivers its intended value at scale across 35+ countries. See full job description, here . What we're looking for: We are looking for an experienced and highly skilled HRIS Change & Communications Manager who can bring a strategic and proactive approach to managing HR information system transformations and communication channels. The ideal candidate will have the following skills and abilities: Change Management Expertise: Proven experience in planning, executing and monitoring HR system changes and upgrades, with a strong ability to manage resistance and foster a positive adoption culture among employees. Strong Communication Skills: Exceptional ability to craft clear, concise, and impactful messages tailored to different audiences within the organisation, ensuring effective stakeholder engagement and buy-in. HRIS Knowledge: In-depth understanding of HRIS platforms, preferably with hands-on experience in leading system enhancements, data management, and troubleshooting. Project Management Skills: Capable of managing multiple concurrent projects with excellent organisation, time management, and prioritisation skills to meet deadlines. Analytical Abilities: Strong analytical mindset to assess system requirements, identify areas for improvement, and provide data-driven recommendations. Collaboration and Influencing: Ability to work collaboratively across teams, including HR business partners, IT, and external vendors, to align change and communication strategies with business objectives. Attention to Detail: Meticulous approach to managing communications, documentation, and project details ensuring accuracy and consistency. Adaptability and Problem-Solving: Comfortable navigating a fast-paced environment and capable of anticipating challenges with creative solutions to maintain project momentum. Technical Proficiency: Familiarity with digital communication tools, Microsoft Office Suite, and potentially other HR-related software to enhance system functionality and user engagement. Commitment to Inclusion: Embrace and promote an inclusive work culture, ensuring communications respect diversity and encourage participation from all colleagues. About Us Nord Anglia Education is the world's leading international schools organisation. Our 90+ international schools are located in the Americas, Europe, China, Southeast Asia and the Middle East. Together, they educate more than 100,000 students from kindergarten through to the end of secondary education. We are driven by one unifying philosophy: we are ambitious for our students, our people and our family of schools. Our exclusive collaborations with prestigious institutions such as UNICEF, Massachusetts Institute of Technology (MIT), IMG Academy and the world-leading performing arts school Juilliard mean we're at the forefront of educational thinking, while creating life-changing experiences for students. By joining Nord Anglia Education you will become part of a committed and innovative team. As a member of the world's leading premium schools group you will be joining an active network of like-minded people across the world. We encourage individuals to join us with our "Create your Future" mindset - we will provide you with a range of experiences and opportunities to enhance your skillset and you will be given the autonomy to grow your career. To Apply On-line applications need to be directly through the Nord Anglia Education careers page and should include a CV. At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce. In our schools and offices around the world, we treat all colleagues fairly based on their skills and qualifications, without discrimination. We value individuals from all backgrounds, including those with different abilities and neurodivergent conditions, as well as those who identify with protected characteristics. We recruit in line with our EmpowerUs Behaviours Framework: Communicate with Impact, Collaborate with Empathy, Make Considered Decisions, Embrace Change and Drive Growth. Nord Anglia Education is committed to ensuring the highest possible safeguarding standards in our schools and we expect every employee to share this commitment.
Google Ads, Microsoft Ads & YouTube Paid Search Hybrid Working Love Building Paid Search Campaigns That Drive Real Business Growth? Do you enjoy combining strategy, creativity and data to help ambitious brands scale through exceptional Paid Search? Looking for an agency where you'll have the autonomy to influence strategy, build genuine client partnerships and continue developing your expertise alongside a talented, close-knit team? We're looking for an experienced PPC / Paid Search Manager to join an award-winning specialist growth marketing agency working with an exciting portfolio of home, garden and lifestyle brands. P.S. We love curious people who challenge ideas, embrace new technology and genuinely enjoy collaborating with great colleagues. If that sounds like you, keep reading. The Role at a Glance PPC / Paid Search Manager Bicester, Oxford - Hybrid: 2 Days Office / 3 Days Home £38,000 - £45,000 DOE + Benefits & Perks + Flexi Working Full Time Permanent Service: Growth Marketing for Home, Garden & Lifestyle Brands Culture: Honest Caring Innovative Passionate Have Fun Pedigree: European Paid Media Agency of the Year 2025 Award-Winning 5-Star Rated Your Background / Skills: Google Ads, Microsoft Ads, YouTube, PPC, Paid Search, Google Analytics 4, Google Tag Manager, Google Ads Editor, Client Management Our Story Since 2013, we've been helping home, garden and lifestyle brands generate more enquiries, more leads and more sales through intelligent paid search, creative thinking and commercially focused marketing strategies. Today we're recognised as one of the UK's leading specialist growth marketing agencies, partnering with an exciting mix of SME, retail and consumer brands while maintaining a genuinely collaborative, family-feel culture. Our office is a beautifully converted Old School House nestled in the Oxfordshire countryside. It's a place where people enjoy coming together, sharing ideas and producing exceptional work for clients who genuinely value what we do. As our client portfolio continues to grow, we're looking for another exceptional Paid Search Manager to join us on the next stage of our journey. Where You'll Make an Impact This isn't a role where you'll simply manage PPC campaigns. You'll become a strategic partner to your clients, helping them understand how Paid Search fits into their wider commercial objectives while uncovering new opportunities for sustainable growth. Working alongside our Paid Social and Creative teams, you'll influence campaign strategy, drive performance and turn Paid Search insights into meaningful business recommendations that help clients make smarter marketing decisions. If you enjoy variety, autonomy and seeing the direct impact of your work, you'll feel right at home. What Your Day Might Look Like • Taking end-to-end ownership of a portfolio of Google Ads, Microsoft Ads and YouTube campaigns. • Developing Paid Search strategies, optimisation roadmaps and structured testing plans. • Planning, building and launching best-in-class PPC campaigns aligned to wider paid media strategies. • Monitoring budgets, ROI and campaign performance while proactively identifying opportunities for growth. • Quickly identifying and resolving performance issues to maximise campaign success. • Producing insightful reports that translate campaign data into clear commercial recommendations. • Building strong client relationships through regular communication, strategy calls and meetings. • Working closely with our Paid Social and Creative teams to deliver integrated campaigns. • Managing multiple client priorities within a fast-paced agency environment. • Staying ahead of industry developments, platform updates and emerging Paid Search technologies. About You You'll probably be someone who genuinely enjoys Paid Search. Not just optimising campaigns, but understanding businesses, solving commercial challenges and helping clients grow. You'll likely bring: • 6+ years' experience managing Paid Search campaigns within an agency or in-house environment. • Advanced Google Ads, Microsoft Ads and YouTube campaign management experience. • Strong knowledge of Google Ads Scripts and Google Ads Editor. • Hands-on experience with Google Analytics 4, Google Tag Manager, Merchant Center and Search Console. • Excellent commercial awareness with a clear understanding of how Paid Search contributes to wider business success. • Strong analytical and problem-solving skills. • Excellent organisation with the ability to manage multiple client accounts simultaneously. • Excellent written communication, proofreading and attention to detail. • Experience with Shopify, product feed optimisation, Klaviyo or CRM audience segmentation would be advantageous. • Agency experience would be beneficial but isn't essential. Why Join Us? • Join the European Paid Media Agency of the Year 2025. • Work with an exciting portfolio of home, garden and lifestyle brands. • Hybrid working with genuine flexibility. • Beautiful Oxfordshire countryside office. • 23 days' holiday plus your birthday off. • Additional annual leave for long service. • Learning resources and personalised development plans. • Clear career progression opportunities. • Regular team socials and events. • Free snacks, refreshments and nearby parking. • Company pension. • A genuinely supportive culture where curiosity, collaboration and continuous learning are encouraged. Your Experience / Background / Previous Roles May Include Paid Search Manager, PPC Manager, Google Ads Manager, PPC Specialist, PPC Account Manager, Senior PPC Executive, Paid Media Manager, Paid Media Executive, Performance Marketing Executive, Digital Marketing Executive or Google Ads Specialist. Apply now Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
24/08/2026
Full time
Google Ads, Microsoft Ads & YouTube Paid Search Hybrid Working Love Building Paid Search Campaigns That Drive Real Business Growth? Do you enjoy combining strategy, creativity and data to help ambitious brands scale through exceptional Paid Search? Looking for an agency where you'll have the autonomy to influence strategy, build genuine client partnerships and continue developing your expertise alongside a talented, close-knit team? We're looking for an experienced PPC / Paid Search Manager to join an award-winning specialist growth marketing agency working with an exciting portfolio of home, garden and lifestyle brands. P.S. We love curious people who challenge ideas, embrace new technology and genuinely enjoy collaborating with great colleagues. If that sounds like you, keep reading. The Role at a Glance PPC / Paid Search Manager Bicester, Oxford - Hybrid: 2 Days Office / 3 Days Home £38,000 - £45,000 DOE + Benefits & Perks + Flexi Working Full Time Permanent Service: Growth Marketing for Home, Garden & Lifestyle Brands Culture: Honest Caring Innovative Passionate Have Fun Pedigree: European Paid Media Agency of the Year 2025 Award-Winning 5-Star Rated Your Background / Skills: Google Ads, Microsoft Ads, YouTube, PPC, Paid Search, Google Analytics 4, Google Tag Manager, Google Ads Editor, Client Management Our Story Since 2013, we've been helping home, garden and lifestyle brands generate more enquiries, more leads and more sales through intelligent paid search, creative thinking and commercially focused marketing strategies. Today we're recognised as one of the UK's leading specialist growth marketing agencies, partnering with an exciting mix of SME, retail and consumer brands while maintaining a genuinely collaborative, family-feel culture. Our office is a beautifully converted Old School House nestled in the Oxfordshire countryside. It's a place where people enjoy coming together, sharing ideas and producing exceptional work for clients who genuinely value what we do. As our client portfolio continues to grow, we're looking for another exceptional Paid Search Manager to join us on the next stage of our journey. Where You'll Make an Impact This isn't a role where you'll simply manage PPC campaigns. You'll become a strategic partner to your clients, helping them understand how Paid Search fits into their wider commercial objectives while uncovering new opportunities for sustainable growth. Working alongside our Paid Social and Creative teams, you'll influence campaign strategy, drive performance and turn Paid Search insights into meaningful business recommendations that help clients make smarter marketing decisions. If you enjoy variety, autonomy and seeing the direct impact of your work, you'll feel right at home. What Your Day Might Look Like • Taking end-to-end ownership of a portfolio of Google Ads, Microsoft Ads and YouTube campaigns. • Developing Paid Search strategies, optimisation roadmaps and structured testing plans. • Planning, building and launching best-in-class PPC campaigns aligned to wider paid media strategies. • Monitoring budgets, ROI and campaign performance while proactively identifying opportunities for growth. • Quickly identifying and resolving performance issues to maximise campaign success. • Producing insightful reports that translate campaign data into clear commercial recommendations. • Building strong client relationships through regular communication, strategy calls and meetings. • Working closely with our Paid Social and Creative teams to deliver integrated campaigns. • Managing multiple client priorities within a fast-paced agency environment. • Staying ahead of industry developments, platform updates and emerging Paid Search technologies. About You You'll probably be someone who genuinely enjoys Paid Search. Not just optimising campaigns, but understanding businesses, solving commercial challenges and helping clients grow. You'll likely bring: • 6+ years' experience managing Paid Search campaigns within an agency or in-house environment. • Advanced Google Ads, Microsoft Ads and YouTube campaign management experience. • Strong knowledge of Google Ads Scripts and Google Ads Editor. • Hands-on experience with Google Analytics 4, Google Tag Manager, Merchant Center and Search Console. • Excellent commercial awareness with a clear understanding of how Paid Search contributes to wider business success. • Strong analytical and problem-solving skills. • Excellent organisation with the ability to manage multiple client accounts simultaneously. • Excellent written communication, proofreading and attention to detail. • Experience with Shopify, product feed optimisation, Klaviyo or CRM audience segmentation would be advantageous. • Agency experience would be beneficial but isn't essential. Why Join Us? • Join the European Paid Media Agency of the Year 2025. • Work with an exciting portfolio of home, garden and lifestyle brands. • Hybrid working with genuine flexibility. • Beautiful Oxfordshire countryside office. • 23 days' holiday plus your birthday off. • Additional annual leave for long service. • Learning resources and personalised development plans. • Clear career progression opportunities. • Regular team socials and events. • Free snacks, refreshments and nearby parking. • Company pension. • A genuinely supportive culture where curiosity, collaboration and continuous learning are encouraged. Your Experience / Background / Previous Roles May Include Paid Search Manager, PPC Manager, Google Ads Manager, PPC Specialist, PPC Account Manager, Senior PPC Executive, Paid Media Manager, Paid Media Executive, Performance Marketing Executive, Digital Marketing Executive or Google Ads Specialist. Apply now Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Project Support Officer Location: London Victoria (hybrid model, minimum 3 days in office) Nord Anglia Education - the world's leading private schools organisation - is recruiting a Project Support Officer. You will be joining our Global IT and Finance Transformation team in our London HQ. London is our global headquarters where 200 colleagues across Finance, Risk, Corporate Development, Legal, HR, MAC and Education drive the success of our 90+ schools in 35+ countries. By joining our fast-paced and innovative organisation, you will be regularly liaising with our global teammates from the Philippines to Peru, from Beijing to Boston and beyond. If you have a global mindset, enjoy thinking outside the box and are prepared to go above and beyond to find solutions, then a career at Nord Anglia is for you. The Role As Project Support Officer, you will provide operational project management and PMO support across a portfolio of global finance systems projects and transformation initiatives. Supporting programmes with significant executive visibility, you will play a key role in ensuring projects remain on track, governance standards are maintained, and stakeholders stay aligned across multiple regions and suppliers. Coordinating daily project activities across multiple concurrent workstreams and transformation initiatives. Supporting a global Microsoft Dynamics 365 Business Central upgrade programme spanning 18 databases, multiple regions and entities. Maintaining project governance documentation, including RAID logs, action trackers, decision logs, project plans and status reports. Producing high-quality project reporting, steering committee packs and executive updates. Coordinating meetings, workshops and governance forums, including agendas, minutes and action follow-up. Managing stakeholder communications across technology, finance, operational teams and third-party vendors. Supporting project planning, milestone tracking, dependency management and delivery prioritisation. Helping identify, track and manage risks, issues, assumptions, dependencies and decisions across project portfolios. The Successful Candidate Will Possess Essential Previous experience in a Project Support Officer, PMO Analyst, Project Coordinator or Junior Project Manager role. Experience supporting multiple concurrent projects or programmes. Strong organisational, planning and administrative skills. Excellent stakeholder management and communication abilities. Experience maintaining project governance documentation and reporting. Knowledge of RAID logs, action trackers and project controls. Strong attention to detail and the ability to manage competing priorities effectively. Proficiency with Microsoft Office applications and collaboration tools. Experience using tools such as Microsoft Project, Smartsheet, Jira and Microsoft Teams. The ability to work independently in a fast-paced delivery environment. Experience supporting ERP or finance transformation programmes. Exposure to Microsoft Dynamics 365 Business Central or similar ERP platforms. Experience supporting system implementations, integrations or upgrade projects. Experience working with global or multi-regional teams. PMO or project management qualifications such as PRINCE2, APM, PMP or Agile certifications. See full job description here. About Us Nord Anglia Education is the world's leading international schools organisation. Our 90+ international schools are located in the Americas, Europe, China, Southeast Asia and the Middle East. Together, they educate more than 100,000 students from kindergarten through to the end of secondary education. We are driven by one unifying philosophy: we are ambitious for our students, our people and our family of schools. Our exclusive collaborations with prestigious institutions such as UNICEF, Massachusetts Institute of Technology (MIT), IMG Academy and The Juilliard School place us at the forefront of educational innovation while creating life-changing experiences for students. By joining Nord Anglia Education, you will become part of a committed and innovative team. As a member of the world's leading premium schools group, you will be joining an active network of like-minded professionals across the world. We encourage individuals to join us with our "Create Your Future" mindset. We provide opportunities to broaden your experience, develop your expertise and build a rewarding international career. To Apply Online applications should be submitted directly through the Nord Anglia Education careers page and include an up-to-date CV. At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce. We value individuals from all backgrounds and are committed to ensuring the highest possible safeguarding standards across our schools and offices worldwide. We expect every employee to share this commitment. Job Description Please write the Job Description. Job Responsibilities Required Skills/Abilities Please write the Required Skills/Abilities.
24/08/2026
Full time
Project Support Officer Location: London Victoria (hybrid model, minimum 3 days in office) Nord Anglia Education - the world's leading private schools organisation - is recruiting a Project Support Officer. You will be joining our Global IT and Finance Transformation team in our London HQ. London is our global headquarters where 200 colleagues across Finance, Risk, Corporate Development, Legal, HR, MAC and Education drive the success of our 90+ schools in 35+ countries. By joining our fast-paced and innovative organisation, you will be regularly liaising with our global teammates from the Philippines to Peru, from Beijing to Boston and beyond. If you have a global mindset, enjoy thinking outside the box and are prepared to go above and beyond to find solutions, then a career at Nord Anglia is for you. The Role As Project Support Officer, you will provide operational project management and PMO support across a portfolio of global finance systems projects and transformation initiatives. Supporting programmes with significant executive visibility, you will play a key role in ensuring projects remain on track, governance standards are maintained, and stakeholders stay aligned across multiple regions and suppliers. Coordinating daily project activities across multiple concurrent workstreams and transformation initiatives. Supporting a global Microsoft Dynamics 365 Business Central upgrade programme spanning 18 databases, multiple regions and entities. Maintaining project governance documentation, including RAID logs, action trackers, decision logs, project plans and status reports. Producing high-quality project reporting, steering committee packs and executive updates. Coordinating meetings, workshops and governance forums, including agendas, minutes and action follow-up. Managing stakeholder communications across technology, finance, operational teams and third-party vendors. Supporting project planning, milestone tracking, dependency management and delivery prioritisation. Helping identify, track and manage risks, issues, assumptions, dependencies and decisions across project portfolios. The Successful Candidate Will Possess Essential Previous experience in a Project Support Officer, PMO Analyst, Project Coordinator or Junior Project Manager role. Experience supporting multiple concurrent projects or programmes. Strong organisational, planning and administrative skills. Excellent stakeholder management and communication abilities. Experience maintaining project governance documentation and reporting. Knowledge of RAID logs, action trackers and project controls. Strong attention to detail and the ability to manage competing priorities effectively. Proficiency with Microsoft Office applications and collaboration tools. Experience using tools such as Microsoft Project, Smartsheet, Jira and Microsoft Teams. The ability to work independently in a fast-paced delivery environment. Experience supporting ERP or finance transformation programmes. Exposure to Microsoft Dynamics 365 Business Central or similar ERP platforms. Experience supporting system implementations, integrations or upgrade projects. Experience working with global or multi-regional teams. PMO or project management qualifications such as PRINCE2, APM, PMP or Agile certifications. See full job description here. About Us Nord Anglia Education is the world's leading international schools organisation. Our 90+ international schools are located in the Americas, Europe, China, Southeast Asia and the Middle East. Together, they educate more than 100,000 students from kindergarten through to the end of secondary education. We are driven by one unifying philosophy: we are ambitious for our students, our people and our family of schools. Our exclusive collaborations with prestigious institutions such as UNICEF, Massachusetts Institute of Technology (MIT), IMG Academy and The Juilliard School place us at the forefront of educational innovation while creating life-changing experiences for students. By joining Nord Anglia Education, you will become part of a committed and innovative team. As a member of the world's leading premium schools group, you will be joining an active network of like-minded professionals across the world. We encourage individuals to join us with our "Create Your Future" mindset. We provide opportunities to broaden your experience, develop your expertise and build a rewarding international career. To Apply Online applications should be submitted directly through the Nord Anglia Education careers page and include an up-to-date CV. At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce. We value individuals from all backgrounds and are committed to ensuring the highest possible safeguarding standards across our schools and offices worldwide. We expect every employee to share this commitment. Job Description Please write the Job Description. Job Responsibilities Required Skills/Abilities Please write the Required Skills/Abilities.
Job title: IT and Digital Systems Officer Department: External Relations Responsible to: Head of External Relations Location: London (UK) - Hybrid working Salary: £32,500 gross per annum Working pattern: Full-time, 38.5 hours per week Duration of contract: Fixed term, 18 months (with potential to become permanent) Start date: As soon as possible We're building the future of our digital systems - and we need a curious, capable IT and Digital Systems Officer to help us do it. Join our dynamic team as an IT and Digital Systems Officer. We are seeking an individual who is looking for a new role and enjoys a varied work environment. In this position, you will work as part of our IT-savvy External Relations team, providing support to UWC International across our IT and digital landscape, including Google Workspace. While experience with Google Workspace is preferred, we are open to candidates with an inquisitive mind who, with training, can learn new systems quickly. This is an exciting time to join us, as we are undertaking a digital infrastructure project that includes developing a new application platform and CRM. Although you will not be managing these projects, there will be opportunities to get involved, allowing you to further develop your skills. Currently, this is a fixed-term position related to the completion of the digital infrastructure project. However, there is potential for the role to become permanent and to grow once the new systems are fully implemented. If this challenge appeals to you, we encourage you to apply. About us Changing the world takes passion and dedication UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings - developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don't just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference. Our students go on to become leaders in politics, NGOs, business, education and grassroots movements - people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC. About UWC International UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers. Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges. We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work - ensuring our organisational culture reflects the values we promote across the UWC movement. What we offer As part of a commitment to our employees, we offer the following: UWC International London Hybrid working - we operate hybrid working arrangements, with at least 20% of the week in the office and up to 80% working from home. Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns. Generous annual leave allowance - we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts). Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave. Learning & development opportunities - we have access to various learning and development platforms to support your professional growth, as well as a budget set aside for professional development. Enhanced sick pay In-person meetings: Yearly Staff Away Days, team retreats and travel to our international schools and international events as needed to create connected teams. Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars. Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers. Cycle scheme and eyecare vouchers Enhanced maternity and enhanced paternity leave Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee's gross salary toward their Pension scheme with NEST in the UK. Visa requirements Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. If you are planning to be USA based, please make this known in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status. Application Process Do you want to be part of our team? To apply, please submit an up-to-date copy of your CV along with a cover letter in English (each a maximum of 2 pages) on the below link: CLICK HERE TO APPLY Your cover letter must: Outline your experience, skills and competencies against the Person specification section in the attached Job Description. Explain why you want to join UWC International. Confirm your eligibility to work or reside in the UK. Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know. Please note that CVs received without a cover letter, including the information requested above will not be considered. Deadline for application: 10:00 AM UK time, Monday 10 August 2026 Interview and/or assessment dates: First round interviews week commencing 17 August (remote) Second round interviews week commencing 24 August (remote) For further information on this opportunity, please contact us at to connect you with the recruiting manager. Safeguarding Statement The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent. Diversity Statement UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission 'to unite people, nations and cultures for peace and a sustainable future'. At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible. We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.
24/08/2026
Full time
Job title: IT and Digital Systems Officer Department: External Relations Responsible to: Head of External Relations Location: London (UK) - Hybrid working Salary: £32,500 gross per annum Working pattern: Full-time, 38.5 hours per week Duration of contract: Fixed term, 18 months (with potential to become permanent) Start date: As soon as possible We're building the future of our digital systems - and we need a curious, capable IT and Digital Systems Officer to help us do it. Join our dynamic team as an IT and Digital Systems Officer. We are seeking an individual who is looking for a new role and enjoys a varied work environment. In this position, you will work as part of our IT-savvy External Relations team, providing support to UWC International across our IT and digital landscape, including Google Workspace. While experience with Google Workspace is preferred, we are open to candidates with an inquisitive mind who, with training, can learn new systems quickly. This is an exciting time to join us, as we are undertaking a digital infrastructure project that includes developing a new application platform and CRM. Although you will not be managing these projects, there will be opportunities to get involved, allowing you to further develop your skills. Currently, this is a fixed-term position related to the completion of the digital infrastructure project. However, there is potential for the role to become permanent and to grow once the new systems are fully implemented. If this challenge appeals to you, we encourage you to apply. About us Changing the world takes passion and dedication UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings - developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don't just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference. Our students go on to become leaders in politics, NGOs, business, education and grassroots movements - people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC. About UWC International UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers. Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges. We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work - ensuring our organisational culture reflects the values we promote across the UWC movement. What we offer As part of a commitment to our employees, we offer the following: UWC International London Hybrid working - we operate hybrid working arrangements, with at least 20% of the week in the office and up to 80% working from home. Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns. Generous annual leave allowance - we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts). Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave. Learning & development opportunities - we have access to various learning and development platforms to support your professional growth, as well as a budget set aside for professional development. Enhanced sick pay In-person meetings: Yearly Staff Away Days, team retreats and travel to our international schools and international events as needed to create connected teams. Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars. Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers. Cycle scheme and eyecare vouchers Enhanced maternity and enhanced paternity leave Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee's gross salary toward their Pension scheme with NEST in the UK. Visa requirements Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. If you are planning to be USA based, please make this known in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status. Application Process Do you want to be part of our team? To apply, please submit an up-to-date copy of your CV along with a cover letter in English (each a maximum of 2 pages) on the below link: CLICK HERE TO APPLY Your cover letter must: Outline your experience, skills and competencies against the Person specification section in the attached Job Description. Explain why you want to join UWC International. Confirm your eligibility to work or reside in the UK. Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know. Please note that CVs received without a cover letter, including the information requested above will not be considered. Deadline for application: 10:00 AM UK time, Monday 10 August 2026 Interview and/or assessment dates: First round interviews week commencing 17 August (remote) Second round interviews week commencing 24 August (remote) For further information on this opportunity, please contact us at to connect you with the recruiting manager. Safeguarding Statement The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent. Diversity Statement UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission 'to unite people, nations and cultures for peace and a sustainable future'. At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible. We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.
Head of Digital, Data and Technology Directorate: Finance and Corporate Services Salary: £75,000 per annum Hours: Full-time, 37 hours per week Closing date: 31 August 2026 Permanent or Fixed Term: Permanent About Us Yorkshire is one of the regions hardest hit by cancer. Together, we can change this. Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer - in Yorkshire, and beyond. As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. We've got a strong set of values that inform everything we do, and we're looking for people who are aligned with these. As a Head of Digital, Data and Technology, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. To find out more about our values and how important they are to us, please read the role profile linked above. The Benefits We offer a wide and generous range of benefits designed to support our employees through every stage of life. To read about these, please see the benefits section of our Careers Page. The Role As a Head of Digital, Data and Technology, you will provide leadership for the charity's digital, data, technology, CRM, AI and cybersecurity agenda, ensuring systems, platforms and data are secure, accessible, user-centred and aligned to organisational priorities. The role drives transformation, strengthens data-informed decision-making, improves operational efficiency and builds digital capability to help Yorkshire Cancer Research deliver greater impact for people in Yorkshire. Specifically, you will: Define and lead the charity's digital, data and technology strategy, ensuring it supports organisational priorities, strengthens delivery and aligns with the long-term operating model. Develop and maintain an enterprise architecture and technical roadmap so systems are integrated, scalable, secure, cost-effective and future focused. Advise senior leadership and trustees on digital trends, risks, opportunities and investment priorities. Lead the charity's data strategy, treating data as a strategic asset that enables insight, improved outcomes and informed decision-making. Develop and embed data governance frameworks covering stewardship, quality, lineage, lifecycle management, ethical use and reporting standards. Lead the charity's approach to artificial intelligence, ensuring AI is used safely, ethically, transparently and in line with organisational values, risk appetite and data protection obligations. Identify opportunities for AI and automation to improve productivity, supporter experience, insight, service delivery and operational effectiveness, with appropriate human oversight and accountability. Build AI literacy and confidence across the charity, including practical guidance on appropriate use, limitations, data quality, confidentiality, intellectual property and over-reliance risks. Lead the charity's information security, data compliance and cyber risk frameworks, ensuring proportionate controls are in place to protect systems, funds, sensitive data and digital assets. Own and develop the charity's cybersecurity strategy, ensuring cyber risk is actively managed as an organisational risk aligned to the charity's size, complexity, data assets, retail operations and digital ambitions. Maintain cyber resilience across infrastructure, cloud services, endpoint devices, CRM, finance systems, retail technology and third-party platforms, with effective prevention, detection, response and recovery arrangements. Lead the CRM and data management function, ensuring the system supports fundraising, engagement, supporter experience, reporting and operational efficiency. Oversee CRM integration with other digital platforms and tools to support consistent data flows, effective user experience and reliable reporting. Lead, develop and inspire multidisciplinary digital, data and technology teams, creating a culture of accountability, collaboration and continuous improvement. About You To be considered for this role, you will need: To have a Bachelor's degree or equivalent in a relevant subject or equivalent industry experience. To have an advanced understanding of, preferably with a formal qualification or evidence of training in digital systems, hardware, and software management. To have evidence of continuous professional development relevant to the role and level. To have proven experience of leading digital, data and technology strategy and delivery in a complex organisation, with the ability to achieve strategic outcomes on time and within budget. To have experience of delivering complex digital, infrastructure and transformation projects, using recognised project management approaches and leading effective multidisciplinary teams. To have strong knowledge of digital systems, infrastructure, enterprise architecture, cloud services and service management, including ITSM and ITIL principles. To have experience of designing, maintaining and securing digital platforms, infrastructure and data assets, including delivery of cybersecurity initiatives and compliance with agreed frameworks. To have a strong understanding of CRM principles, strategies and technologies, including experience with Dynamics 365 or similar platforms. To have experience of data governance, data compliance and data quality management, including GDPR, data integrity, ethical data use and secure handling of sensitive information. To have excellent written and verbal communication skills, with the ability to translate complex digital, data and technology concepts for a wide range of audiences. To have strong interpersonal, networking and influencing skills, with the confidence to engage, persuade and build effective relationships with internal and external stakeholders. To have excellent organisational and prioritisation skills, with the ability to manage competing demands, meet deadlines and coordinate multiple complex projects. To have strong analytical and numeracy skills, with the ability to research, interpret and present information clearly to support informed, commercially aware decision-making. To have proven ability to deliver projects and objectives on time and within budget, working autonomously and collaboratively as required. To be a calm, logical and constructive problem-solver, able to manage complexity, adapt to change and reduce potential conflict through clear communication. Application Before applying, please read the full role profile linked above. Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual's circumstances against the needs of the charity. We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application please contact us.
24/08/2026
Full time
Head of Digital, Data and Technology Directorate: Finance and Corporate Services Salary: £75,000 per annum Hours: Full-time, 37 hours per week Closing date: 31 August 2026 Permanent or Fixed Term: Permanent About Us Yorkshire is one of the regions hardest hit by cancer. Together, we can change this. Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer - in Yorkshire, and beyond. As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. We've got a strong set of values that inform everything we do, and we're looking for people who are aligned with these. As a Head of Digital, Data and Technology, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. To find out more about our values and how important they are to us, please read the role profile linked above. The Benefits We offer a wide and generous range of benefits designed to support our employees through every stage of life. To read about these, please see the benefits section of our Careers Page. The Role As a Head of Digital, Data and Technology, you will provide leadership for the charity's digital, data, technology, CRM, AI and cybersecurity agenda, ensuring systems, platforms and data are secure, accessible, user-centred and aligned to organisational priorities. The role drives transformation, strengthens data-informed decision-making, improves operational efficiency and builds digital capability to help Yorkshire Cancer Research deliver greater impact for people in Yorkshire. Specifically, you will: Define and lead the charity's digital, data and technology strategy, ensuring it supports organisational priorities, strengthens delivery and aligns with the long-term operating model. Develop and maintain an enterprise architecture and technical roadmap so systems are integrated, scalable, secure, cost-effective and future focused. Advise senior leadership and trustees on digital trends, risks, opportunities and investment priorities. Lead the charity's data strategy, treating data as a strategic asset that enables insight, improved outcomes and informed decision-making. Develop and embed data governance frameworks covering stewardship, quality, lineage, lifecycle management, ethical use and reporting standards. Lead the charity's approach to artificial intelligence, ensuring AI is used safely, ethically, transparently and in line with organisational values, risk appetite and data protection obligations. Identify opportunities for AI and automation to improve productivity, supporter experience, insight, service delivery and operational effectiveness, with appropriate human oversight and accountability. Build AI literacy and confidence across the charity, including practical guidance on appropriate use, limitations, data quality, confidentiality, intellectual property and over-reliance risks. Lead the charity's information security, data compliance and cyber risk frameworks, ensuring proportionate controls are in place to protect systems, funds, sensitive data and digital assets. Own and develop the charity's cybersecurity strategy, ensuring cyber risk is actively managed as an organisational risk aligned to the charity's size, complexity, data assets, retail operations and digital ambitions. Maintain cyber resilience across infrastructure, cloud services, endpoint devices, CRM, finance systems, retail technology and third-party platforms, with effective prevention, detection, response and recovery arrangements. Lead the CRM and data management function, ensuring the system supports fundraising, engagement, supporter experience, reporting and operational efficiency. Oversee CRM integration with other digital platforms and tools to support consistent data flows, effective user experience and reliable reporting. Lead, develop and inspire multidisciplinary digital, data and technology teams, creating a culture of accountability, collaboration and continuous improvement. About You To be considered for this role, you will need: To have a Bachelor's degree or equivalent in a relevant subject or equivalent industry experience. To have an advanced understanding of, preferably with a formal qualification or evidence of training in digital systems, hardware, and software management. To have evidence of continuous professional development relevant to the role and level. To have proven experience of leading digital, data and technology strategy and delivery in a complex organisation, with the ability to achieve strategic outcomes on time and within budget. To have experience of delivering complex digital, infrastructure and transformation projects, using recognised project management approaches and leading effective multidisciplinary teams. To have strong knowledge of digital systems, infrastructure, enterprise architecture, cloud services and service management, including ITSM and ITIL principles. To have experience of designing, maintaining and securing digital platforms, infrastructure and data assets, including delivery of cybersecurity initiatives and compliance with agreed frameworks. To have a strong understanding of CRM principles, strategies and technologies, including experience with Dynamics 365 or similar platforms. To have experience of data governance, data compliance and data quality management, including GDPR, data integrity, ethical data use and secure handling of sensitive information. To have excellent written and verbal communication skills, with the ability to translate complex digital, data and technology concepts for a wide range of audiences. To have strong interpersonal, networking and influencing skills, with the confidence to engage, persuade and build effective relationships with internal and external stakeholders. To have excellent organisational and prioritisation skills, with the ability to manage competing demands, meet deadlines and coordinate multiple complex projects. To have strong analytical and numeracy skills, with the ability to research, interpret and present information clearly to support informed, commercially aware decision-making. To have proven ability to deliver projects and objectives on time and within budget, working autonomously and collaboratively as required. To be a calm, logical and constructive problem-solver, able to manage complexity, adapt to change and reduce potential conflict through clear communication. Application Before applying, please read the full role profile linked above. Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual's circumstances against the needs of the charity. We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application please contact us.
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are now looking for a Technical Product Manager to join the Apps Platform team. The Apps platform team is responsible for developing native mobile applications which are state of the art, embracing the latest developments in the mobile platforms that they depend on. The Technical Product Manager will assess the technical priorities of the team and set the product roadmap, balancing this with the product-based priorities of the team's stakeholders, the Apps Development team. Partnering with the engineering manager, the Technical Product Manager will report to senior product leadership within the organisation to ensure that the higher-level ambitions are met. This is an ideal opportunity for someone familiar with the Mobile Application market place, aware of upcoming changes and deadlines in the Mobile OS platforms that will form the team's roadmap. About the role Own the product roadmap for our iOS and Android platform team, ensuring alignment with the product development teams. Finding the right trade-offs against product team priorities against building platform capabilities. Collaborate with engineering, data and other stakeholder teams to identify new platform opportunities. Alongside the engineering manager, prioritise the team's work, balancing business requirements, technical needs and UX. Identify upcoming changes in the Mobile OS Platforms that will keep the Guardian's Mobile Apps at the forefront of the mobile landscape. Identify ways in which the Apps Platform team can help deliver value to the end users (app teams) by reducing cognitive load, reducing maintenance overhead, improving security, reliability, and operational excellence. Analyse user data and key performance indicators (KPIs) to identify areas for improvement and measure the impact of platform delivery and its impact on developer experience. Treat internal tools as products, defining users, gathering feedback and sharing successes. About you Extensive experience in technical product management, ideally within digital media, publishing or commercial platforms Proven technical product leadership abilities, including evidence of close partnership with engineering and data teams Excellent stakeholder management and communication skills, capable of influencing across teams and functions Ability to deeply understand engineer pain points Data-informed mindset with experience using performance metrics to guide decision-making Purpose-driven and sympathetic towards Guardian values We actively encourage applications from groups traditionally underrepresented in the UK media We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. Thank you for bearing with us during the screening process. The closing date for applications is Monday 31st August 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna Vipers on to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships. We value honesty in your application. AI generated content must not be presented as your own work. Please review our guidance on the use of AI in your application here. Guardian News and Media is proud to be a London Living wage employer. The minimum salary for any full-time role within the organisation is £30,000 per annum. Salary ranges are dependent on skills and experience
24/08/2026
Full time
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are now looking for a Technical Product Manager to join the Apps Platform team. The Apps platform team is responsible for developing native mobile applications which are state of the art, embracing the latest developments in the mobile platforms that they depend on. The Technical Product Manager will assess the technical priorities of the team and set the product roadmap, balancing this with the product-based priorities of the team's stakeholders, the Apps Development team. Partnering with the engineering manager, the Technical Product Manager will report to senior product leadership within the organisation to ensure that the higher-level ambitions are met. This is an ideal opportunity for someone familiar with the Mobile Application market place, aware of upcoming changes and deadlines in the Mobile OS platforms that will form the team's roadmap. About the role Own the product roadmap for our iOS and Android platform team, ensuring alignment with the product development teams. Finding the right trade-offs against product team priorities against building platform capabilities. Collaborate with engineering, data and other stakeholder teams to identify new platform opportunities. Alongside the engineering manager, prioritise the team's work, balancing business requirements, technical needs and UX. Identify upcoming changes in the Mobile OS Platforms that will keep the Guardian's Mobile Apps at the forefront of the mobile landscape. Identify ways in which the Apps Platform team can help deliver value to the end users (app teams) by reducing cognitive load, reducing maintenance overhead, improving security, reliability, and operational excellence. Analyse user data and key performance indicators (KPIs) to identify areas for improvement and measure the impact of platform delivery and its impact on developer experience. Treat internal tools as products, defining users, gathering feedback and sharing successes. About you Extensive experience in technical product management, ideally within digital media, publishing or commercial platforms Proven technical product leadership abilities, including evidence of close partnership with engineering and data teams Excellent stakeholder management and communication skills, capable of influencing across teams and functions Ability to deeply understand engineer pain points Data-informed mindset with experience using performance metrics to guide decision-making Purpose-driven and sympathetic towards Guardian values We actively encourage applications from groups traditionally underrepresented in the UK media We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. Thank you for bearing with us during the screening process. The closing date for applications is Monday 31st August 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna Vipers on to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships. We value honesty in your application. AI generated content must not be presented as your own work. Please review our guidance on the use of AI in your application here. Guardian News and Media is proud to be a London Living wage employer. The minimum salary for any full-time role within the organisation is £30,000 per annum. Salary ranges are dependent on skills and experience
Department:IT Reports to:CFOO Location: Central London; role dependent hybrid working, with a minimum of three days in the office Contract: Full-time; permanent Salary: Commensurate with experience Closing date: 3 September 2026 About Thames & Hudson Thames & Hudson is an independent, family-owned illustrated book publisher based in London, with an international reputation for producing high-quality books across art, design, architecture, photography, fashion, history, archaeology and popular culture. Behind every book is a wide range of specialist, operational and support teams who help the company work effectively, collaboratively and to a high standard. Our IT department provides secure technology, protects systems and data, improves publishing platforms and integrations, and supports the well-governed use of new tools across our London headquarters and international subsidiaries. The Group Head of IT leads Thames & Hudson's IT function, ensuring that our technology, systems and data are secure, reliable, cost-effective and aligned with the needs of the business. The role combines operational leadership with responsibility for IT strategy, AI leadership, governance, policy, budgets and business-critical technology projects. Based in London, the role leads the UK IT team and works closely with colleagues across the business. It also acts as a senior technology adviser and project partner to our subsidiary and sister companies in Melbourne, Hong Kong, Paris & New York. The role provides international coordination and project support rather than day-to-day operational ownership, outside of the UK. What you'll be doing In this role, you will: Lead a robust, reliable and responsive IT service, setting clear priorities and developing a calm, helpful and solutions-focused UK IT team Develop and deliver a practical IT strategy and prioritised technology roadmap, translating business needs into proportionate solutions, investment priorities and implementation plans Own IT governance, policies and standards, including information security, access, data management, software licensing and responsible AI use Lead the company's operational approach to cybersecurity, disaster recovery, business continuity, backups and technology risk, and act as the company's Data Officer Own the technology roadmap for core publishing systems and data flows, improving workflows, integrations and data quality across publishing, finance, ecommerce, inventory, distribution and reporting Provide senior technical leadership for our local Shopify websites and digital roadmap, prioritising improvements to security, reliability, customer experience, operational efficiency and online revenue Lead our practical and responsible adoption of AI-enabled tools, assessing proposed tools and use cases and supporting proportionate trials, training and implementation Oversee the IT project portfolio and personally lead business-critical projects, with clear plans, governance, responsibilities, testing, adoption and success measures Own the annual IT budget, forecasts, business cases, contracts, licences and supplier relationships, securing reliable performance, value for money and controlled risk Advise and support colleagues in Melbourne, Hong Kong, Paris & New York on agreed technology projects, encouraging shared solutions where beneficial without unnecessary centralisation. Who you'll work with You'll work closely with: The CFOO, senior leadership team and Heads of Department Colleagues across publishing, sales, marketing, publicity, finance, operations and support functions, including ecommerce, digital and AI groups The IT team and other internal system owners Our international colleagues Technology vendors, developers, managed-service providers and other specialist advisers. What you'll bring We are looking for someone with: Substantial experience leading an IT function or operating as a senior IT manager in an organisation of comparable scale and complexity Strong experience of IT operations, infrastructure, cloud services, networks, user support and supplier management, alongside developing strategy, policies, roadmaps and budgets Sound knowledge of cybersecurity, data protection, business continuity, disaster recovery, access control and technology risk management A successful record of leading cross-functional systems, integration or transformation projects from definition through to implementation and adoption Experience assessing business requirements and improving internal systems, workflows and data quality Commercial judgement, including business cases, contract negotiation, cost control and management of third-party providers, together with strong people-management skills Excellent communication skills, including the ability to explain technical issues to non-technical colleagues and write clear, practical policies and guidance Sound judgement, calm incident leadership and the ability to balance strategic priorities with hands-on operational demands Lead our practical and responsible adoption of AI-enabled tools, assessing proposed tools and use cases, supporting proportionate trials and implementation, and helping to coordinate appropriate training A commitment to valuing diversity and contributing positively to an inclusive workforce. You may also have: Experience in publishing, media, ecommerce or another creative business An understanding of publishing metadata, title-management systems, ONIX and integrations with ecommerce, inventory or distribution platforms Experience with some of our current environment: Microsoft 365, Azure file storage, Sophos MDR, FileMaker, Shopify, Power BI, Adobe and relevant integration or development technologies Experience supporting international colleagues or delivering technology projects across different locations and time zones Relevant professional qualifications in IT service management, project management, cybersecurity, data protection or a related discipline. Please do not be put off applying if you do not meet every desirable requirement. We are interested in hearing from candidates who can bring the right skills, judgement and potential to the role. How our values show up in this role They shape how we work with each other, our authors, our partners and our readers. This role is aligned with the Manager/Specialist level of our competency framework: Creativity: Develop and steer practical technology ideas with creative and commercial judgement, creating space for others' ideas and supporting controlled experimentation Integrity: Make fair, evidence-based decisions, explain the rationale, address risks promptly and apply policies consistently Respect: Create an inclusive environment where people feel heard, recognise different working styles and strengths, and give clear, constructive feedback Communication: Set clear expectations, tailor messages to the audience and explain technical, cyber, data and AI matters calmly and clearly Excellence: Maintain high standards across competing priorities, make informed judgements and identify risks to quality early. What success looks like In this role, success will mean: Strategic planning and project delivery are balanced effectively with business-as-usual IT requirements Colleagues receive a reliable, responsive and well-communicated IT service, guided by a clear strategy, roadmap and understanding of business value Cybersecurity, data, licensing and continuity risks are actively managed, while publishing systems and data flows become simpler and more reliable Ecommerce, AI and international projects deliver measurable benefits; budgets and suppliers are controlled; and the IT team is capable, resilient and trusted. Working at Thames & Hudson We support hybrid working, where the role allows, with a minimum of three days a week in our Central London office, after your probation. We offer a supportive and creative working environment, alongside a range of benefits, including: 28 days' holiday plus bank holidays Profit share scheme Interest-free loan for rent deposit or season travel ticket Discounts off our Thames & Hudson books and co-editions Generous pension contributions Employee Assistance Programme and retail discounts Cycle to Work Scheme Free entry into hundreds of museums and galleries nationwide. Some benefits are subject to eligibility. To apply, please follow the link to the application form. You will have an opportunity to upload your CV as well as a cover letter from you that addresses how you meet the "What you'll bring" section above. The deadline for applications is midnight 3 September.
24/08/2026
Full time
Department:IT Reports to:CFOO Location: Central London; role dependent hybrid working, with a minimum of three days in the office Contract: Full-time; permanent Salary: Commensurate with experience Closing date: 3 September 2026 About Thames & Hudson Thames & Hudson is an independent, family-owned illustrated book publisher based in London, with an international reputation for producing high-quality books across art, design, architecture, photography, fashion, history, archaeology and popular culture. Behind every book is a wide range of specialist, operational and support teams who help the company work effectively, collaboratively and to a high standard. Our IT department provides secure technology, protects systems and data, improves publishing platforms and integrations, and supports the well-governed use of new tools across our London headquarters and international subsidiaries. The Group Head of IT leads Thames & Hudson's IT function, ensuring that our technology, systems and data are secure, reliable, cost-effective and aligned with the needs of the business. The role combines operational leadership with responsibility for IT strategy, AI leadership, governance, policy, budgets and business-critical technology projects. Based in London, the role leads the UK IT team and works closely with colleagues across the business. It also acts as a senior technology adviser and project partner to our subsidiary and sister companies in Melbourne, Hong Kong, Paris & New York. The role provides international coordination and project support rather than day-to-day operational ownership, outside of the UK. What you'll be doing In this role, you will: Lead a robust, reliable and responsive IT service, setting clear priorities and developing a calm, helpful and solutions-focused UK IT team Develop and deliver a practical IT strategy and prioritised technology roadmap, translating business needs into proportionate solutions, investment priorities and implementation plans Own IT governance, policies and standards, including information security, access, data management, software licensing and responsible AI use Lead the company's operational approach to cybersecurity, disaster recovery, business continuity, backups and technology risk, and act as the company's Data Officer Own the technology roadmap for core publishing systems and data flows, improving workflows, integrations and data quality across publishing, finance, ecommerce, inventory, distribution and reporting Provide senior technical leadership for our local Shopify websites and digital roadmap, prioritising improvements to security, reliability, customer experience, operational efficiency and online revenue Lead our practical and responsible adoption of AI-enabled tools, assessing proposed tools and use cases and supporting proportionate trials, training and implementation Oversee the IT project portfolio and personally lead business-critical projects, with clear plans, governance, responsibilities, testing, adoption and success measures Own the annual IT budget, forecasts, business cases, contracts, licences and supplier relationships, securing reliable performance, value for money and controlled risk Advise and support colleagues in Melbourne, Hong Kong, Paris & New York on agreed technology projects, encouraging shared solutions where beneficial without unnecessary centralisation. Who you'll work with You'll work closely with: The CFOO, senior leadership team and Heads of Department Colleagues across publishing, sales, marketing, publicity, finance, operations and support functions, including ecommerce, digital and AI groups The IT team and other internal system owners Our international colleagues Technology vendors, developers, managed-service providers and other specialist advisers. What you'll bring We are looking for someone with: Substantial experience leading an IT function or operating as a senior IT manager in an organisation of comparable scale and complexity Strong experience of IT operations, infrastructure, cloud services, networks, user support and supplier management, alongside developing strategy, policies, roadmaps and budgets Sound knowledge of cybersecurity, data protection, business continuity, disaster recovery, access control and technology risk management A successful record of leading cross-functional systems, integration or transformation projects from definition through to implementation and adoption Experience assessing business requirements and improving internal systems, workflows and data quality Commercial judgement, including business cases, contract negotiation, cost control and management of third-party providers, together with strong people-management skills Excellent communication skills, including the ability to explain technical issues to non-technical colleagues and write clear, practical policies and guidance Sound judgement, calm incident leadership and the ability to balance strategic priorities with hands-on operational demands Lead our practical and responsible adoption of AI-enabled tools, assessing proposed tools and use cases, supporting proportionate trials and implementation, and helping to coordinate appropriate training A commitment to valuing diversity and contributing positively to an inclusive workforce. You may also have: Experience in publishing, media, ecommerce or another creative business An understanding of publishing metadata, title-management systems, ONIX and integrations with ecommerce, inventory or distribution platforms Experience with some of our current environment: Microsoft 365, Azure file storage, Sophos MDR, FileMaker, Shopify, Power BI, Adobe and relevant integration or development technologies Experience supporting international colleagues or delivering technology projects across different locations and time zones Relevant professional qualifications in IT service management, project management, cybersecurity, data protection or a related discipline. Please do not be put off applying if you do not meet every desirable requirement. We are interested in hearing from candidates who can bring the right skills, judgement and potential to the role. How our values show up in this role They shape how we work with each other, our authors, our partners and our readers. This role is aligned with the Manager/Specialist level of our competency framework: Creativity: Develop and steer practical technology ideas with creative and commercial judgement, creating space for others' ideas and supporting controlled experimentation Integrity: Make fair, evidence-based decisions, explain the rationale, address risks promptly and apply policies consistently Respect: Create an inclusive environment where people feel heard, recognise different working styles and strengths, and give clear, constructive feedback Communication: Set clear expectations, tailor messages to the audience and explain technical, cyber, data and AI matters calmly and clearly Excellence: Maintain high standards across competing priorities, make informed judgements and identify risks to quality early. What success looks like In this role, success will mean: Strategic planning and project delivery are balanced effectively with business-as-usual IT requirements Colleagues receive a reliable, responsive and well-communicated IT service, guided by a clear strategy, roadmap and understanding of business value Cybersecurity, data, licensing and continuity risks are actively managed, while publishing systems and data flows become simpler and more reliable Ecommerce, AI and international projects deliver measurable benefits; budgets and suppliers are controlled; and the IT team is capable, resilient and trusted. Working at Thames & Hudson We support hybrid working, where the role allows, with a minimum of three days a week in our Central London office, after your probation. We offer a supportive and creative working environment, alongside a range of benefits, including: 28 days' holiday plus bank holidays Profit share scheme Interest-free loan for rent deposit or season travel ticket Discounts off our Thames & Hudson books and co-editions Generous pension contributions Employee Assistance Programme and retail discounts Cycle to Work Scheme Free entry into hundreds of museums and galleries nationwide. Some benefits are subject to eligibility. To apply, please follow the link to the application form. You will have an opportunity to upload your CV as well as a cover letter from you that addresses how you meet the "What you'll bring" section above. The deadline for applications is midnight 3 September.
Historic England is the public organisation that brings new life to heritage to build a better future for every place and everyone. Historic England has a fantastic opportunity for you to join us as our Cloud Infrastructure Engineer. This is a full time, permanent contract position. The location of this role is national, inclusive with hybrid working. You will be based in one of our following offices and from home - Newcastle, York, Manchester, Birmingham, Swindon, Bristol, Portsmouth (Fort Cumberland) and Cambridge. We offer a wide benefits package including a competitive defined benefit pension scheme to which we make 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals. To view our full range of benefits please follow the link here. What you will be doing As our Cloud Infrastructure Engineer, you will be responsible for building, operating, and continuously improving the Azure-based infrastructure supporting Historic England's web and digital platforms. You will collaborate with the Historic England's Digital Engagement team, acting as an interface to and in support of their Azure infrastructure objectives. You will focus on maintaining and optimising Azure services, ensuring platform reliability, performance, and security. This role also includes managing traffic flows through Cloudflare, implementing best practice DevOps processes, and ensuring the end to end health of production systems. Who we are looking for Strong understanding of cloud platform architecture, including hands-on experience with Azure App Services, virtual machines, subnets, load balancing and scaling Experience with elastic cloud platforms and cost/performance optimisation, with expertise in networking, CDN strategies, and traffic flow management Familiarity with Cloudflare including caching rules, headers and bot protection Experience of working within an Agile project management structure with a strong problem-solving mindset Effective communication with developers, product teams and operations Ability to produce clear documentation and operational procedures Please note your application will be scored and assessed against the above criteria. We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having won the Gold Award from MIND for workplace wellbeing in seven consecutive years, we also recognise the importance of a healthy work-life balance. We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don't prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can. We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more. Why work for Historic England We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds. We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level. Historic England wants all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self. You can contact us by email at if you have any recruitment queries. At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role. At Historic England, we value the expertise and individuality each candidate brings and want to hear about this in your own words. If you require the use or AI tools or other resources to support your application, we ask that all information is factually accurate, original, and reflects your own experience. To best represent yourself, we encourage you to write in your own words and use AI-generated content only as inspiration-not as direct input. Provisional interview dates: 2nd and 4th September 2026 Please follow the link for a full copy of the Job Description -
24/08/2026
Full time
Historic England is the public organisation that brings new life to heritage to build a better future for every place and everyone. Historic England has a fantastic opportunity for you to join us as our Cloud Infrastructure Engineer. This is a full time, permanent contract position. The location of this role is national, inclusive with hybrid working. You will be based in one of our following offices and from home - Newcastle, York, Manchester, Birmingham, Swindon, Bristol, Portsmouth (Fort Cumberland) and Cambridge. We offer a wide benefits package including a competitive defined benefit pension scheme to which we make 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals. To view our full range of benefits please follow the link here. What you will be doing As our Cloud Infrastructure Engineer, you will be responsible for building, operating, and continuously improving the Azure-based infrastructure supporting Historic England's web and digital platforms. You will collaborate with the Historic England's Digital Engagement team, acting as an interface to and in support of their Azure infrastructure objectives. You will focus on maintaining and optimising Azure services, ensuring platform reliability, performance, and security. This role also includes managing traffic flows through Cloudflare, implementing best practice DevOps processes, and ensuring the end to end health of production systems. Who we are looking for Strong understanding of cloud platform architecture, including hands-on experience with Azure App Services, virtual machines, subnets, load balancing and scaling Experience with elastic cloud platforms and cost/performance optimisation, with expertise in networking, CDN strategies, and traffic flow management Familiarity with Cloudflare including caching rules, headers and bot protection Experience of working within an Agile project management structure with a strong problem-solving mindset Effective communication with developers, product teams and operations Ability to produce clear documentation and operational procedures Please note your application will be scored and assessed against the above criteria. We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having won the Gold Award from MIND for workplace wellbeing in seven consecutive years, we also recognise the importance of a healthy work-life balance. We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don't prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can. We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more. Why work for Historic England We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds. We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level. Historic England wants all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self. You can contact us by email at if you have any recruitment queries. At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role. At Historic England, we value the expertise and individuality each candidate brings and want to hear about this in your own words. If you require the use or AI tools or other resources to support your application, we ask that all information is factually accurate, original, and reflects your own experience. To best represent yourself, we encourage you to write in your own words and use AI-generated content only as inspiration-not as direct input. Provisional interview dates: 2nd and 4th September 2026 Please follow the link for a full copy of the Job Description -
Historic England is the public organisation that brings new life to heritage to build a better future for every place and everyone. Historic England has a fantastic opportunity for you to join us as our Cloud Infrastructure Engineer. This is a full time, permanent contract position. The location of this role is national, inclusive with hybrid working. You will be based in one of our following offices and from home - Newcastle, York, Manchester, Birmingham, Swindon, Bristol, Portsmouth (Fort Cumberland) and Cambridge. We offer a wide benefits package including a competitive defined benefit pension scheme to which we make 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals. To view our full range of benefits please follow the link here. What you will be doing As our Cloud Infrastructure Engineer, you will be responsible for building, operating, and continuously improving the Azure-based infrastructure supporting Historic England's web and digital platforms. You will collaborate with the Historic England's Digital Engagement team, acting as an interface to and in support of their Azure infrastructure objectives. You will focus on maintaining and optimising Azure services, ensuring platform reliability, performance, and security. This role also includes managing traffic flows through Cloudflare, implementing best practice DevOps processes, and ensuring the end to end health of production systems. Who we are looking for Strong understanding of cloud platform architecture, including hands-on experience with Azure App Services, virtual machines, subnets, load balancing and scaling Experience with elastic cloud platforms and cost/performance optimisation, with expertise in networking, CDN strategies, and traffic flow management Familiarity with Cloudflare including caching rules, headers and bot protection Experience of working within an Agile project management structure with a strong problem-solving mindset Effective communication with developers, product teams and operations Ability to produce clear documentation and operational procedures Please note your application will be scored and assessed against the above criteria. We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having won the Gold Award from MIND for workplace wellbeing in seven consecutive years, we also recognise the importance of a healthy work-life balance. We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don't prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can. We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more. Why work for Historic England We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds. We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level. Historic England wants all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self. You can contact us by email at if you have any recruitment queries. At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role. At Historic England, we value the expertise and individuality each candidate brings and want to hear about this in your own words. If you require the use or AI tools or other resources to support your application, we ask that all information is factually accurate, original, and reflects your own experience. To best represent yourself, we encourage you to write in your own words and use AI-generated content only as inspiration-not as direct input. Provisional interview dates: 2nd and 4th September 2026 Please follow the link for a full copy of the Job Description -
24/08/2026
Full time
Historic England is the public organisation that brings new life to heritage to build a better future for every place and everyone. Historic England has a fantastic opportunity for you to join us as our Cloud Infrastructure Engineer. This is a full time, permanent contract position. The location of this role is national, inclusive with hybrid working. You will be based in one of our following offices and from home - Newcastle, York, Manchester, Birmingham, Swindon, Bristol, Portsmouth (Fort Cumberland) and Cambridge. We offer a wide benefits package including a competitive defined benefit pension scheme to which we make 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals. To view our full range of benefits please follow the link here. What you will be doing As our Cloud Infrastructure Engineer, you will be responsible for building, operating, and continuously improving the Azure-based infrastructure supporting Historic England's web and digital platforms. You will collaborate with the Historic England's Digital Engagement team, acting as an interface to and in support of their Azure infrastructure objectives. You will focus on maintaining and optimising Azure services, ensuring platform reliability, performance, and security. This role also includes managing traffic flows through Cloudflare, implementing best practice DevOps processes, and ensuring the end to end health of production systems. Who we are looking for Strong understanding of cloud platform architecture, including hands-on experience with Azure App Services, virtual machines, subnets, load balancing and scaling Experience with elastic cloud platforms and cost/performance optimisation, with expertise in networking, CDN strategies, and traffic flow management Familiarity with Cloudflare including caching rules, headers and bot protection Experience of working within an Agile project management structure with a strong problem-solving mindset Effective communication with developers, product teams and operations Ability to produce clear documentation and operational procedures Please note your application will be scored and assessed against the above criteria. We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having won the Gold Award from MIND for workplace wellbeing in seven consecutive years, we also recognise the importance of a healthy work-life balance. We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don't prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can. We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more. Why work for Historic England We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds. We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level. Historic England wants all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self. You can contact us by email at if you have any recruitment queries. At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role. At Historic England, we value the expertise and individuality each candidate brings and want to hear about this in your own words. If you require the use or AI tools or other resources to support your application, we ask that all information is factually accurate, original, and reflects your own experience. To best represent yourself, we encourage you to write in your own words and use AI-generated content only as inspiration-not as direct input. Provisional interview dates: 2nd and 4th September 2026 Please follow the link for a full copy of the Job Description -
Historic England is the public organisation that brings new life to heritage to build a better future for every place and everyone. Historic England has a fantastic opportunity for you to join us as our Cloud Infrastructure Engineer. This is a full time, permanent contract position. The location of this role is national, inclusive with hybrid working. You will be based in one of our following offices and from home - Newcastle, York, Manchester, Birmingham, Swindon, Bristol, Portsmouth (Fort Cumberland) and Cambridge. We offer a wide benefits package including a competitive defined benefit pension scheme to which we make 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals. To view our full range of benefits please follow the link here. What you will be doing As our Cloud Infrastructure Engineer, you will be responsible for building, operating, and continuously improving the Azure-based infrastructure supporting Historic England's web and digital platforms. You will collaborate with the Historic England's Digital Engagement team, acting as an interface to and in support of their Azure infrastructure objectives. You will focus on maintaining and optimising Azure services, ensuring platform reliability, performance, and security. This role also includes managing traffic flows through Cloudflare, implementing best practice DevOps processes, and ensuring the end to end health of production systems. Who we are looking for Strong understanding of cloud platform architecture, including hands-on experience with Azure App Services, virtual machines, subnets, load balancing and scaling Experience with elastic cloud platforms and cost/performance optimisation, with expertise in networking, CDN strategies, and traffic flow management Familiarity with Cloudflare including caching rules, headers and bot protection Experience of working within an Agile project management structure with a strong problem-solving mindset Effective communication with developers, product teams and operations Ability to produce clear documentation and operational procedures Please note your application will be scored and assessed against the above criteria. We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having won the Gold Award from MIND for workplace wellbeing in seven consecutive years, we also recognise the importance of a healthy work-life balance. We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don't prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can. We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more. Why work for Historic England We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds. We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level. Historic England wants all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self. You can contact us by email at if you have any recruitment queries. At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role. At Historic England, we value the expertise and individuality each candidate brings and want to hear about this in your own words. If you require the use or AI tools or other resources to support your application, we ask that all information is factually accurate, original, and reflects your own experience. To best represent yourself, we encourage you to write in your own words and use AI-generated content only as inspiration-not as direct input. Provisional interview dates: 2nd and 4th September 2026 Please follow the link for a full copy of the Job Description -
24/08/2026
Full time
Historic England is the public organisation that brings new life to heritage to build a better future for every place and everyone. Historic England has a fantastic opportunity for you to join us as our Cloud Infrastructure Engineer. This is a full time, permanent contract position. The location of this role is national, inclusive with hybrid working. You will be based in one of our following offices and from home - Newcastle, York, Manchester, Birmingham, Swindon, Bristol, Portsmouth (Fort Cumberland) and Cambridge. We offer a wide benefits package including a competitive defined benefit pension scheme to which we make 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals. To view our full range of benefits please follow the link here. What you will be doing As our Cloud Infrastructure Engineer, you will be responsible for building, operating, and continuously improving the Azure-based infrastructure supporting Historic England's web and digital platforms. You will collaborate with the Historic England's Digital Engagement team, acting as an interface to and in support of their Azure infrastructure objectives. You will focus on maintaining and optimising Azure services, ensuring platform reliability, performance, and security. This role also includes managing traffic flows through Cloudflare, implementing best practice DevOps processes, and ensuring the end to end health of production systems. Who we are looking for Strong understanding of cloud platform architecture, including hands-on experience with Azure App Services, virtual machines, subnets, load balancing and scaling Experience with elastic cloud platforms and cost/performance optimisation, with expertise in networking, CDN strategies, and traffic flow management Familiarity with Cloudflare including caching rules, headers and bot protection Experience of working within an Agile project management structure with a strong problem-solving mindset Effective communication with developers, product teams and operations Ability to produce clear documentation and operational procedures Please note your application will be scored and assessed against the above criteria. We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having won the Gold Award from MIND for workplace wellbeing in seven consecutive years, we also recognise the importance of a healthy work-life balance. We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don't prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can. We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more. Why work for Historic England We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds. We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level. Historic England wants all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self. You can contact us by email at if you have any recruitment queries. At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role. At Historic England, we value the expertise and individuality each candidate brings and want to hear about this in your own words. If you require the use or AI tools or other resources to support your application, we ask that all information is factually accurate, original, and reflects your own experience. To best represent yourself, we encourage you to write in your own words and use AI-generated content only as inspiration-not as direct input. Provisional interview dates: 2nd and 4th September 2026 Please follow the link for a full copy of the Job Description -
CRM Manager (Salesforce) Contract: Permanent Hours: Full time (35 hours per week) Location: Somerset House, Strand, London WC2R 1LA (hybrid, in office Tuesday-Thursday, minimum of three days per week) Salary: £36,000-38,000 (dependant on experience) Main Purpose of the Role The CRM Manager will lead the strategic development, optimisation, and ownership of our Salesforce-based CRM system. This pivotal role will ensure that the CRM supports and advances the charity's business strategy, operational priorities, and mission to achieve its charitable objectives. The successful candidate will be an enthusiastic advocate for continuous improvement, working collaboratively across the organisation to identify opportunities to modernise processes, solve operational challenges and maximise the value of our CRM. They will be comfortable questioning existing ways of working, introducing new ideas, and helping colleagues embrace change as our systems and programmes continue to evolve. Acting as the organisation's Product Owner for Salesforce, the CRM Manager will develop and maintain the CRM roadmap, balancing organisational priorities, user needs and technical opportunities to ensure the platform continues to evolve alongside the charity. The postholder will play a key leadership role in aligning the system with our programme delivery, stakeholder management, evaluation, communication, and partnership engagement needs. This includes identifying and addressing inefficiencies, ensuring accuracy, enhancing user experience across internal teams and our national partner network, and supporting the long-term scalability of the system. Following the implementation of the CRM system in recent years, the CRM Manager will be instrumental in continuing to embed the system across the organisation, leading onboarding and training, driving user engagement, and refining how the platform underpins core business operations. The CRM Manager will play a central role in ensuring the system continues to evolve to meet changing organisational needs, supporting innovation, organisational growth and the delivery of an expanding national programme. In addition to their CRM focus, the role will maintain a strategic lens on broader digital systems and IT development, ensuring CRM integrations and related technologies are future-proofed and coherent across the organisation. Key Objectives of the CRM System Enable scalable and efficient delivery of our national programmes, network and events Improve partnership and stakeholder relationship engagement Support robust data capture, reporting and impact evaluation Drive automation of core processes to reduce administrative burden Increase data quality and accessibility across teams Embed best practice in data governance and user training Key Responsibilities CRM System Leadership Act as the internal lead for the Salesforce CRM, ensuring ongoing development aligns with organisational needs and charitable goals Proactively identify and resolve system inefficiencies, user challenges, and development opportunities Continually review organisational processes, identifying opportunities to simplify, automate and improve workflows through effective use of Salesforce and associated digital systems. Work closely with colleagues to understand business requirements, map existing processes, and translate operational needs into CRM improvements, ensuring solutions are user-focused, scalable and aligned with organisational priorities. Work collaboratively across departments to embed CRM use into workflows and champion user adoption Lead onboarding, training, and ongoing support for new and existing users across internal teams and external partner organisations Oversee the administration and ongoing management of the organisation's form builder platform (e.g. FormAssembly, ensuring forms are integrated effectively with the CRM, and support key data capture processes across programmes, partnerships, and internal operations Manage relationships with our external Salesforce implementation partner, including coordinating projects, updates and technical troubleshooting Maintain and support community engagement with our digital portal (The Exchange) supporting National Saturday Club's network of Tutors and Coordinators. Oversee and maintain clear, accessible system documentation, user guidance, training materials, and change logs to support effective knowledge transfer, continuity of operations, and future handover Coordinate support staff responsible for CRM and data administration tasks Data and Reporting Design and maintain robust dashboards, reports, and contact data views that support programme delivery, fundraising, reporting, evaluation and operational needs Ensure CRM data is clean, accurate, and compliant with data protection regulations Oversee the management of data retention, working with our external partner to embedd our data retention policies in accordance with GDPR Manage data imports and exports, using dataloader and import wizard Champion a data-informed culture, enabling teams to access and interpret data to inform decision-making Systems Integration and Development Work collaboratively with teams across the organisation to understand emerging needs, challenge existing processes where appropriate, and identify opportunities to improve efficiency through technology Play a key role in scoping and delivering CRM-related digital projects or system improvements, including integrations with other tools (e.g. email marketing, project management, event tools) Contribute to organisational digital strategy from a CRM perspective Actively engage with the wider salesforce community to keep up to date with developments in the salesforce eco-system General IT Support (CRM Lens) Provide light-touch oversight and coordination on general systems support (e.g., software access, licences, hardware needs), as they relate to CRM use Support the Head of Operations in digital risk management, supplier liaison, and IT and data policy updates and implementation Work collaboratively and with support from the Administration Assistant to manage queries from community users, complete routine data management tasks and simple system administration needs Person Specification Essential Salesforce Platform Administrator Certification (AD001) or equivalent experience Minimum 3 years' experience working with CRM systems (Salesforce specific experience highly desirable) in a professional setting, with demonstrable responsibility for system management, configuration, data management, and/or user support. Strategic thinker with ability to translate organisational needs into system functionality Demonstrable ability to identify opportunities for continuous improvement and successfully implement change. Curious, proactive and solutions-focused, with a genuine interest in improving systems and ways of working. Excellent facilitation and stakeholder engagement skills, with the confidence to challenge constructively and influence change. Excellent data management, analysis and reporting skills including data imports and exports Experience leading user onboarding, training, and documentation Strong project management skills with a proactive and solution-focused approach Outstanding communication and interpersonal skills, with the ability to work across teams and levels Highly organised with excellent attention to detail Desirable Experience managing relationships with CRM implementation or support partners Experience with third party integrations, particularly FormAssembly and Campaign Monitor Understanding of digital integrations and system mapping Familiarity with the charity or education sector and understanding of working with partner networks Other Information Some occasional travel and weekend work is required including team-wide responsibility to supporting the delivery of the national events Training and professional development support available This post may be required to undertake other duties that fall within the scope and purpose of the role Employment benefits The Saturday Club Trust offers the following employment benefits: Working at the prestigious cultural destination Somerset House in central London, with access to offers and events from our resident community and discounts at onsite restaurants, bars and cafes Enhanced annual leave - 25 days plus bank holidays Flexible hybrid working upon agreement Company pension scheme Life insurance cover Access to our external employee assistance programme (Health Assured) for free 24/7 confidential advice and support Cycle to Work scheme How to Apply Closing date: Monday 07 September 2026 Send your CV and covering letter to and complete our Equality & Diversity Monitoring Form. We will review applications as they are received and may invite suitable candidates to interview before the closing date. We therefore encourage you to apply as soon as possible. The vacancy may close early if a suitable candidate is appointed. For questions: Equality, Diversity & Inclusion . click apply for full job details
24/08/2026
Full time
CRM Manager (Salesforce) Contract: Permanent Hours: Full time (35 hours per week) Location: Somerset House, Strand, London WC2R 1LA (hybrid, in office Tuesday-Thursday, minimum of three days per week) Salary: £36,000-38,000 (dependant on experience) Main Purpose of the Role The CRM Manager will lead the strategic development, optimisation, and ownership of our Salesforce-based CRM system. This pivotal role will ensure that the CRM supports and advances the charity's business strategy, operational priorities, and mission to achieve its charitable objectives. The successful candidate will be an enthusiastic advocate for continuous improvement, working collaboratively across the organisation to identify opportunities to modernise processes, solve operational challenges and maximise the value of our CRM. They will be comfortable questioning existing ways of working, introducing new ideas, and helping colleagues embrace change as our systems and programmes continue to evolve. Acting as the organisation's Product Owner for Salesforce, the CRM Manager will develop and maintain the CRM roadmap, balancing organisational priorities, user needs and technical opportunities to ensure the platform continues to evolve alongside the charity. The postholder will play a key leadership role in aligning the system with our programme delivery, stakeholder management, evaluation, communication, and partnership engagement needs. This includes identifying and addressing inefficiencies, ensuring accuracy, enhancing user experience across internal teams and our national partner network, and supporting the long-term scalability of the system. Following the implementation of the CRM system in recent years, the CRM Manager will be instrumental in continuing to embed the system across the organisation, leading onboarding and training, driving user engagement, and refining how the platform underpins core business operations. The CRM Manager will play a central role in ensuring the system continues to evolve to meet changing organisational needs, supporting innovation, organisational growth and the delivery of an expanding national programme. In addition to their CRM focus, the role will maintain a strategic lens on broader digital systems and IT development, ensuring CRM integrations and related technologies are future-proofed and coherent across the organisation. Key Objectives of the CRM System Enable scalable and efficient delivery of our national programmes, network and events Improve partnership and stakeholder relationship engagement Support robust data capture, reporting and impact evaluation Drive automation of core processes to reduce administrative burden Increase data quality and accessibility across teams Embed best practice in data governance and user training Key Responsibilities CRM System Leadership Act as the internal lead for the Salesforce CRM, ensuring ongoing development aligns with organisational needs and charitable goals Proactively identify and resolve system inefficiencies, user challenges, and development opportunities Continually review organisational processes, identifying opportunities to simplify, automate and improve workflows through effective use of Salesforce and associated digital systems. Work closely with colleagues to understand business requirements, map existing processes, and translate operational needs into CRM improvements, ensuring solutions are user-focused, scalable and aligned with organisational priorities. Work collaboratively across departments to embed CRM use into workflows and champion user adoption Lead onboarding, training, and ongoing support for new and existing users across internal teams and external partner organisations Oversee the administration and ongoing management of the organisation's form builder platform (e.g. FormAssembly, ensuring forms are integrated effectively with the CRM, and support key data capture processes across programmes, partnerships, and internal operations Manage relationships with our external Salesforce implementation partner, including coordinating projects, updates and technical troubleshooting Maintain and support community engagement with our digital portal (The Exchange) supporting National Saturday Club's network of Tutors and Coordinators. Oversee and maintain clear, accessible system documentation, user guidance, training materials, and change logs to support effective knowledge transfer, continuity of operations, and future handover Coordinate support staff responsible for CRM and data administration tasks Data and Reporting Design and maintain robust dashboards, reports, and contact data views that support programme delivery, fundraising, reporting, evaluation and operational needs Ensure CRM data is clean, accurate, and compliant with data protection regulations Oversee the management of data retention, working with our external partner to embedd our data retention policies in accordance with GDPR Manage data imports and exports, using dataloader and import wizard Champion a data-informed culture, enabling teams to access and interpret data to inform decision-making Systems Integration and Development Work collaboratively with teams across the organisation to understand emerging needs, challenge existing processes where appropriate, and identify opportunities to improve efficiency through technology Play a key role in scoping and delivering CRM-related digital projects or system improvements, including integrations with other tools (e.g. email marketing, project management, event tools) Contribute to organisational digital strategy from a CRM perspective Actively engage with the wider salesforce community to keep up to date with developments in the salesforce eco-system General IT Support (CRM Lens) Provide light-touch oversight and coordination on general systems support (e.g., software access, licences, hardware needs), as they relate to CRM use Support the Head of Operations in digital risk management, supplier liaison, and IT and data policy updates and implementation Work collaboratively and with support from the Administration Assistant to manage queries from community users, complete routine data management tasks and simple system administration needs Person Specification Essential Salesforce Platform Administrator Certification (AD001) or equivalent experience Minimum 3 years' experience working with CRM systems (Salesforce specific experience highly desirable) in a professional setting, with demonstrable responsibility for system management, configuration, data management, and/or user support. Strategic thinker with ability to translate organisational needs into system functionality Demonstrable ability to identify opportunities for continuous improvement and successfully implement change. Curious, proactive and solutions-focused, with a genuine interest in improving systems and ways of working. Excellent facilitation and stakeholder engagement skills, with the confidence to challenge constructively and influence change. Excellent data management, analysis and reporting skills including data imports and exports Experience leading user onboarding, training, and documentation Strong project management skills with a proactive and solution-focused approach Outstanding communication and interpersonal skills, with the ability to work across teams and levels Highly organised with excellent attention to detail Desirable Experience managing relationships with CRM implementation or support partners Experience with third party integrations, particularly FormAssembly and Campaign Monitor Understanding of digital integrations and system mapping Familiarity with the charity or education sector and understanding of working with partner networks Other Information Some occasional travel and weekend work is required including team-wide responsibility to supporting the delivery of the national events Training and professional development support available This post may be required to undertake other duties that fall within the scope and purpose of the role Employment benefits The Saturday Club Trust offers the following employment benefits: Working at the prestigious cultural destination Somerset House in central London, with access to offers and events from our resident community and discounts at onsite restaurants, bars and cafes Enhanced annual leave - 25 days plus bank holidays Flexible hybrid working upon agreement Company pension scheme Life insurance cover Access to our external employee assistance programme (Health Assured) for free 24/7 confidential advice and support Cycle to Work scheme How to Apply Closing date: Monday 07 September 2026 Send your CV and covering letter to and complete our Equality & Diversity Monitoring Form. We will review applications as they are received and may invite suitable candidates to interview before the closing date. We therefore encourage you to apply as soon as possible. The vacancy may close early if a suitable candidate is appointed. For questions: Equality, Diversity & Inclusion . click apply for full job details
Join a Growing B2B Marketing Team We're seeking an experienced Digital Account Manager to join an ambitious and growing marketing agency that specialises in B2B technology and professional services clients. This is an exciting opportunity for a digitally focused marketer with experience in social media, influencer marketing, paid media, and client account management. You'll play a key role in developing and delivering integrated campaigns that drive brand awareness, engagement, website traffic, and lead generation. About the Role As Digital Account Manager, you'll be responsible for managing client relationships and overseeing the planning and execution of digital marketing campaigns across paid and organic social media, PPC, content marketing, and influencer programmes. You'll collaborate with designers, PR specialists, and senior marketing leaders to ensure campaigns are delivered successfully and achieve measurable results. Key Responsibilities Account Management Manage day-to-day client relationships and campaign delivery. Translate client objectives into actionable marketing plans and activities. Lead client meetings and provide strategic recommendations. Ensure projects are delivered on time, within scope, and against agreed KPIs. Mentor and support junior team members. Monitor account profitability and resource allocation. Social Media & Influencer Marketing Develop social media strategies, channel plans, and content calendars. Manage paid and organic social campaigns across multiple platforms. Create engaging social media content and campaign briefs. Identify, manage, and collaborate with influencers and industry advocates. Monitor campaign performance and provide data-driven insights. Conduct social listening and audience analysis to inform strategy. Integrated Marketing Support wider digital marketing and strategic planning initiatives. Analyse performance data from social media, SEO, and web analytics platforms. Deliver actionable recommendations to improve campaign effectiveness. Contribute to integrated marketing programmes that align PR, content, and digital activity. About You You'll be a confident client manager with a strong understanding of digital marketing and a passion for delivering measurable business outcomes. Essential Skills & Experience Proven experience in B2B social media and influencer marketing. Experience managing client accounts in an agency or in-house environment. Strong knowledge of paid and organic social media. Experience with paid search and digital advertising campaigns. Understanding of SEO fundamentals. Excellent communication and stakeholder management skills. Strategic and analytical mindset. Desirable Experience across the wider digital marketing mix. Knowledge of the B2B technology sector. Interest in integrated marketing strategy and planning. Passion for staying ahead of digital marketing trends and best practice. Why Apply? Work with innovative B2B brands and industry-leading clients. Be part of a collaborative and supportive team environment. Gain exposure to integrated marketing, PR, social media, and content strategy. Enjoy opportunities for professional development and career progression. Help shape campaigns that make a real business impact
24/08/2026
Full time
Join a Growing B2B Marketing Team We're seeking an experienced Digital Account Manager to join an ambitious and growing marketing agency that specialises in B2B technology and professional services clients. This is an exciting opportunity for a digitally focused marketer with experience in social media, influencer marketing, paid media, and client account management. You'll play a key role in developing and delivering integrated campaigns that drive brand awareness, engagement, website traffic, and lead generation. About the Role As Digital Account Manager, you'll be responsible for managing client relationships and overseeing the planning and execution of digital marketing campaigns across paid and organic social media, PPC, content marketing, and influencer programmes. You'll collaborate with designers, PR specialists, and senior marketing leaders to ensure campaigns are delivered successfully and achieve measurable results. Key Responsibilities Account Management Manage day-to-day client relationships and campaign delivery. Translate client objectives into actionable marketing plans and activities. Lead client meetings and provide strategic recommendations. Ensure projects are delivered on time, within scope, and against agreed KPIs. Mentor and support junior team members. Monitor account profitability and resource allocation. Social Media & Influencer Marketing Develop social media strategies, channel plans, and content calendars. Manage paid and organic social campaigns across multiple platforms. Create engaging social media content and campaign briefs. Identify, manage, and collaborate with influencers and industry advocates. Monitor campaign performance and provide data-driven insights. Conduct social listening and audience analysis to inform strategy. Integrated Marketing Support wider digital marketing and strategic planning initiatives. Analyse performance data from social media, SEO, and web analytics platforms. Deliver actionable recommendations to improve campaign effectiveness. Contribute to integrated marketing programmes that align PR, content, and digital activity. About You You'll be a confident client manager with a strong understanding of digital marketing and a passion for delivering measurable business outcomes. Essential Skills & Experience Proven experience in B2B social media and influencer marketing. Experience managing client accounts in an agency or in-house environment. Strong knowledge of paid and organic social media. Experience with paid search and digital advertising campaigns. Understanding of SEO fundamentals. Excellent communication and stakeholder management skills. Strategic and analytical mindset. Desirable Experience across the wider digital marketing mix. Knowledge of the B2B technology sector. Interest in integrated marketing strategy and planning. Passion for staying ahead of digital marketing trends and best practice. Why Apply? Work with innovative B2B brands and industry-leading clients. Be part of a collaborative and supportive team environment. Gain exposure to integrated marketing, PR, social media, and content strategy. Enjoy opportunities for professional development and career progression. Help shape campaigns that make a real business impact
Historic England is the public organisation that brings new life to heritage to build a better future for every place and everyone. Historic England has a fantastic opportunity for you to join us as our Cloud Infrastructure Engineer. This is a full time, permanent contract position. The location of this role is national, inclusive with hybrid working. You will be based in one of our following offices and from home - Newcastle, York, Manchester, Birmingham, Swindon, Bristol, Portsmouth (Fort Cumberland) and Cambridge. We offer a wide benefits package including a competitive defined benefit pension scheme to which we make 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals. To view our full range of benefits please follow the link here. What you will be doing As our Cloud Infrastructure Engineer, you will be responsible for building, operating, and continuously improving the Azure-based infrastructure supporting Historic England's web and digital platforms. You will collaborate with the Historic England's Digital Engagement team, acting as an interface to and in support of their Azure infrastructure objectives. You will focus on maintaining and optimising Azure services, ensuring platform reliability, performance, and security. This role also includes managing traffic flows through Cloudflare, implementing best practice DevOps processes, and ensuring the end to end health of production systems. Who we are looking for Strong understanding of cloud platform architecture, including hands-on experience with Azure App Services, virtual machines, subnets, load balancing and scaling Experience with elastic cloud platforms and cost/performance optimisation, with expertise in networking, CDN strategies, and traffic flow management Familiarity with Cloudflare including caching rules, headers and bot protection Experience of working within an Agile project management structure with a strong problem-solving mindset Effective communication with developers, product teams and operations Ability to produce clear documentation and operational procedures Please note your application will be scored and assessed against the above criteria. We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having won the Gold Award from MIND for workplace wellbeing in seven consecutive years, we also recognise the importance of a healthy work-life balance. We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don't prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can. We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more. Why work for Historic England We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds. We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level. Historic England wants all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self. You can contact us by email at if you have any recruitment queries. At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role. At Historic England, we value the expertise and individuality each candidate brings and want to hear about this in your own words. If you require the use or AI tools or other resources to support your application, we ask that all information is factually accurate, original, and reflects your own experience. To best represent yourself, we encourage you to write in your own words and use AI-generated content only as inspiration-not as direct input. Provisional interview dates: 2nd and 4th September 2026 Please follow the link for a full copy of the Job Description -
24/08/2026
Full time
Historic England is the public organisation that brings new life to heritage to build a better future for every place and everyone. Historic England has a fantastic opportunity for you to join us as our Cloud Infrastructure Engineer. This is a full time, permanent contract position. The location of this role is national, inclusive with hybrid working. You will be based in one of our following offices and from home - Newcastle, York, Manchester, Birmingham, Swindon, Bristol, Portsmouth (Fort Cumberland) and Cambridge. We offer a wide benefits package including a competitive defined benefit pension scheme to which we make 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals. To view our full range of benefits please follow the link here. What you will be doing As our Cloud Infrastructure Engineer, you will be responsible for building, operating, and continuously improving the Azure-based infrastructure supporting Historic England's web and digital platforms. You will collaborate with the Historic England's Digital Engagement team, acting as an interface to and in support of their Azure infrastructure objectives. You will focus on maintaining and optimising Azure services, ensuring platform reliability, performance, and security. This role also includes managing traffic flows through Cloudflare, implementing best practice DevOps processes, and ensuring the end to end health of production systems. Who we are looking for Strong understanding of cloud platform architecture, including hands-on experience with Azure App Services, virtual machines, subnets, load balancing and scaling Experience with elastic cloud platforms and cost/performance optimisation, with expertise in networking, CDN strategies, and traffic flow management Familiarity with Cloudflare including caching rules, headers and bot protection Experience of working within an Agile project management structure with a strong problem-solving mindset Effective communication with developers, product teams and operations Ability to produce clear documentation and operational procedures Please note your application will be scored and assessed against the above criteria. We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having won the Gold Award from MIND for workplace wellbeing in seven consecutive years, we also recognise the importance of a healthy work-life balance. We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don't prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can. We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more. Why work for Historic England We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds. We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level. Historic England wants all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self. You can contact us by email at if you have any recruitment queries. At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role. At Historic England, we value the expertise and individuality each candidate brings and want to hear about this in your own words. If you require the use or AI tools or other resources to support your application, we ask that all information is factually accurate, original, and reflects your own experience. To best represent yourself, we encourage you to write in your own words and use AI-generated content only as inspiration-not as direct input. Provisional interview dates: 2nd and 4th September 2026 Please follow the link for a full copy of the Job Description -
Historic England is the public organisation that brings new life to heritage to build a better future for every place and everyone. Historic England has a fantastic opportunity for you to join us as our Cloud Infrastructure Engineer. This is a full time, permanent contract position. The location of this role is national, inclusive with hybrid working. You will be based in one of our following offices and from home - Newcastle, York, Manchester, Birmingham, Swindon, Bristol, Portsmouth (Fort Cumberland) and Cambridge. We offer a wide benefits package including a competitive defined benefit pension scheme to which we make 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals. To view our full range of benefits please follow the link here. What you will be doing As our Cloud Infrastructure Engineer, you will be responsible for building, operating, and continuously improving the Azure-based infrastructure supporting Historic England's web and digital platforms. You will collaborate with the Historic England's Digital Engagement team, acting as an interface to and in support of their Azure infrastructure objectives. You will focus on maintaining and optimising Azure services, ensuring platform reliability, performance, and security. This role also includes managing traffic flows through Cloudflare, implementing best practice DevOps processes, and ensuring the end to end health of production systems. Who we are looking for Strong understanding of cloud platform architecture, including hands-on experience with Azure App Services, virtual machines, subnets, load balancing and scaling Experience with elastic cloud platforms and cost/performance optimisation, with expertise in networking, CDN strategies, and traffic flow management Familiarity with Cloudflare including caching rules, headers and bot protection Experience of working within an Agile project management structure with a strong problem-solving mindset Effective communication with developers, product teams and operations Ability to produce clear documentation and operational procedures Please note your application will be scored and assessed against the above criteria. We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having won the Gold Award from MIND for workplace wellbeing in seven consecutive years, we also recognise the importance of a healthy work-life balance. We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don't prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can. We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more. Why work for Historic England We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds. We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level. Historic England wants all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self. You can contact us by email at if you have any recruitment queries. At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role. At Historic England, we value the expertise and individuality each candidate brings and want to hear about this in your own words. If you require the use or AI tools or other resources to support your application, we ask that all information is factually accurate, original, and reflects your own experience. To best represent yourself, we encourage you to write in your own words and use AI-generated content only as inspiration-not as direct input. Provisional interview dates: 2nd and 4th September 2026 Please follow the link for a full copy of the Job Description -
24/08/2026
Full time
Historic England is the public organisation that brings new life to heritage to build a better future for every place and everyone. Historic England has a fantastic opportunity for you to join us as our Cloud Infrastructure Engineer. This is a full time, permanent contract position. The location of this role is national, inclusive with hybrid working. You will be based in one of our following offices and from home - Newcastle, York, Manchester, Birmingham, Swindon, Bristol, Portsmouth (Fort Cumberland) and Cambridge. We offer a wide benefits package including a competitive defined benefit pension scheme to which we make 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals. To view our full range of benefits please follow the link here. What you will be doing As our Cloud Infrastructure Engineer, you will be responsible for building, operating, and continuously improving the Azure-based infrastructure supporting Historic England's web and digital platforms. You will collaborate with the Historic England's Digital Engagement team, acting as an interface to and in support of their Azure infrastructure objectives. You will focus on maintaining and optimising Azure services, ensuring platform reliability, performance, and security. This role also includes managing traffic flows through Cloudflare, implementing best practice DevOps processes, and ensuring the end to end health of production systems. Who we are looking for Strong understanding of cloud platform architecture, including hands-on experience with Azure App Services, virtual machines, subnets, load balancing and scaling Experience with elastic cloud platforms and cost/performance optimisation, with expertise in networking, CDN strategies, and traffic flow management Familiarity with Cloudflare including caching rules, headers and bot protection Experience of working within an Agile project management structure with a strong problem-solving mindset Effective communication with developers, product teams and operations Ability to produce clear documentation and operational procedures Please note your application will be scored and assessed against the above criteria. We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having won the Gold Award from MIND for workplace wellbeing in seven consecutive years, we also recognise the importance of a healthy work-life balance. We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don't prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can. We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more. Why work for Historic England We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds. We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level. Historic England wants all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self. You can contact us by email at if you have any recruitment queries. At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role. At Historic England, we value the expertise and individuality each candidate brings and want to hear about this in your own words. If you require the use or AI tools or other resources to support your application, we ask that all information is factually accurate, original, and reflects your own experience. To best represent yourself, we encourage you to write in your own words and use AI-generated content only as inspiration-not as direct input. Provisional interview dates: 2nd and 4th September 2026 Please follow the link for a full copy of the Job Description -
Historic England is the public organisation that brings new life to heritage to build a better future for every place and everyone. Historic England has a fantastic opportunity for you to join us as our Cloud Infrastructure Engineer. This is a full time, permanent contract position. The location of this role is national, inclusive with hybrid working. You will be based in one of our following offices and from home - Newcastle, York, Manchester, Birmingham, Swindon, Bristol, Portsmouth (Fort Cumberland) and Cambridge. We offer a wide benefits package including a competitive defined benefit pension scheme to which we make 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals. To view our full range of benefits please follow the link here. What you will be doing As our Cloud Infrastructure Engineer, you will be responsible for building, operating, and continuously improving the Azure-based infrastructure supporting Historic England's web and digital platforms. You will collaborate with the Historic England's Digital Engagement team, acting as an interface to and in support of their Azure infrastructure objectives. You will focus on maintaining and optimising Azure services, ensuring platform reliability, performance, and security. This role also includes managing traffic flows through Cloudflare, implementing best practice DevOps processes, and ensuring the end to end health of production systems. Who we are looking for Strong understanding of cloud platform architecture, including hands-on experience with Azure App Services, virtual machines, subnets, load balancing and scaling Experience with elastic cloud platforms and cost/performance optimisation, with expertise in networking, CDN strategies, and traffic flow management Familiarity with Cloudflare including caching rules, headers and bot protection Experience of working within an Agile project management structure with a strong problem-solving mindset Effective communication with developers, product teams and operations Ability to produce clear documentation and operational procedures Please note your application will be scored and assessed against the above criteria. We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having won the Gold Award from MIND for workplace wellbeing in seven consecutive years, we also recognise the importance of a healthy work-life balance. We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don't prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can. We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more. Why work for Historic England We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds. We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level. Historic England wants all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self. You can contact us by email at if you have any recruitment queries. At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role. At Historic England, we value the expertise and individuality each candidate brings and want to hear about this in your own words. If you require the use or AI tools or other resources to support your application, we ask that all information is factually accurate, original, and reflects your own experience. To best represent yourself, we encourage you to write in your own words and use AI-generated content only as inspiration-not as direct input. Provisional interview dates: 2nd and 4th September 2026 Please follow the link for a full copy of the Job Description -
24/08/2026
Full time
Historic England is the public organisation that brings new life to heritage to build a better future for every place and everyone. Historic England has a fantastic opportunity for you to join us as our Cloud Infrastructure Engineer. This is a full time, permanent contract position. The location of this role is national, inclusive with hybrid working. You will be based in one of our following offices and from home - Newcastle, York, Manchester, Birmingham, Swindon, Bristol, Portsmouth (Fort Cumberland) and Cambridge. We offer a wide benefits package including a competitive defined benefit pension scheme to which we make 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals. To view our full range of benefits please follow the link here. What you will be doing As our Cloud Infrastructure Engineer, you will be responsible for building, operating, and continuously improving the Azure-based infrastructure supporting Historic England's web and digital platforms. You will collaborate with the Historic England's Digital Engagement team, acting as an interface to and in support of their Azure infrastructure objectives. You will focus on maintaining and optimising Azure services, ensuring platform reliability, performance, and security. This role also includes managing traffic flows through Cloudflare, implementing best practice DevOps processes, and ensuring the end to end health of production systems. Who we are looking for Strong understanding of cloud platform architecture, including hands-on experience with Azure App Services, virtual machines, subnets, load balancing and scaling Experience with elastic cloud platforms and cost/performance optimisation, with expertise in networking, CDN strategies, and traffic flow management Familiarity with Cloudflare including caching rules, headers and bot protection Experience of working within an Agile project management structure with a strong problem-solving mindset Effective communication with developers, product teams and operations Ability to produce clear documentation and operational procedures Please note your application will be scored and assessed against the above criteria. We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having won the Gold Award from MIND for workplace wellbeing in seven consecutive years, we also recognise the importance of a healthy work-life balance. We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don't prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can. We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more. Why work for Historic England We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds. We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level. Historic England wants all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self. You can contact us by email at if you have any recruitment queries. At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role. At Historic England, we value the expertise and individuality each candidate brings and want to hear about this in your own words. If you require the use or AI tools or other resources to support your application, we ask that all information is factually accurate, original, and reflects your own experience. To best represent yourself, we encourage you to write in your own words and use AI-generated content only as inspiration-not as direct input. Provisional interview dates: 2nd and 4th September 2026 Please follow the link for a full copy of the Job Description -
Historic England is the public organisation that brings new life to heritage to build a better future for every place and everyone. Historic England has a fantastic opportunity for you to join us as our Cloud Infrastructure Engineer. This is a full time, permanent contract position. The location of this role is national, inclusive with hybrid working. You will be based in one of our following offices and from home - Newcastle, York, Manchester, Birmingham, Swindon, Bristol, Portsmouth (Fort Cumberland) and Cambridge. We offer a wide benefits package including a competitive defined benefit pension scheme to which we make 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals. To view our full range of benefits please follow the link here. What you will be doing As our Cloud Infrastructure Engineer, you will be responsible for building, operating, and continuously improving the Azure-based infrastructure supporting Historic England's web and digital platforms. You will collaborate with the Historic England's Digital Engagement team, acting as an interface to and in support of their Azure infrastructure objectives. You will focus on maintaining and optimising Azure services, ensuring platform reliability, performance, and security. This role also includes managing traffic flows through Cloudflare, implementing best practice DevOps processes, and ensuring the end to end health of production systems. Who we are looking for Strong understanding of cloud platform architecture, including hands-on experience with Azure App Services, virtual machines, subnets, load balancing and scaling Experience with elastic cloud platforms and cost/performance optimisation, with expertise in networking, CDN strategies, and traffic flow management Familiarity with Cloudflare including caching rules, headers and bot protection Experience of working within an Agile project management structure with a strong problem-solving mindset Effective communication with developers, product teams and operations Ability to produce clear documentation and operational procedures Please note your application will be scored and assessed against the above criteria. We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having won the Gold Award from MIND for workplace wellbeing in seven consecutive years, we also recognise the importance of a healthy work-life balance. We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don't prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can. We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more. Why work for Historic England We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds. We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level. Historic England wants all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self. You can contact us by email at if you have any recruitment queries. At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role. At Historic England, we value the expertise and individuality each candidate brings and want to hear about this in your own words. If you require the use or AI tools or other resources to support your application, we ask that all information is factually accurate, original, and reflects your own experience. To best represent yourself, we encourage you to write in your own words and use AI-generated content only as inspiration-not as direct input. Provisional interview dates: 2nd and 4th September 2026 Please follow the link for a full copy of the Job Description -
24/08/2026
Full time
Historic England is the public organisation that brings new life to heritage to build a better future for every place and everyone. Historic England has a fantastic opportunity for you to join us as our Cloud Infrastructure Engineer. This is a full time, permanent contract position. The location of this role is national, inclusive with hybrid working. You will be based in one of our following offices and from home - Newcastle, York, Manchester, Birmingham, Swindon, Bristol, Portsmouth (Fort Cumberland) and Cambridge. We offer a wide benefits package including a competitive defined benefit pension scheme to which we make 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals. To view our full range of benefits please follow the link here. What you will be doing As our Cloud Infrastructure Engineer, you will be responsible for building, operating, and continuously improving the Azure-based infrastructure supporting Historic England's web and digital platforms. You will collaborate with the Historic England's Digital Engagement team, acting as an interface to and in support of their Azure infrastructure objectives. You will focus on maintaining and optimising Azure services, ensuring platform reliability, performance, and security. This role also includes managing traffic flows through Cloudflare, implementing best practice DevOps processes, and ensuring the end to end health of production systems. Who we are looking for Strong understanding of cloud platform architecture, including hands-on experience with Azure App Services, virtual machines, subnets, load balancing and scaling Experience with elastic cloud platforms and cost/performance optimisation, with expertise in networking, CDN strategies, and traffic flow management Familiarity with Cloudflare including caching rules, headers and bot protection Experience of working within an Agile project management structure with a strong problem-solving mindset Effective communication with developers, product teams and operations Ability to produce clear documentation and operational procedures Please note your application will be scored and assessed against the above criteria. We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having won the Gold Award from MIND for workplace wellbeing in seven consecutive years, we also recognise the importance of a healthy work-life balance. We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don't prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can. We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more. Why work for Historic England We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds. We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level. Historic England wants all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self. You can contact us by email at if you have any recruitment queries. At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role. At Historic England, we value the expertise and individuality each candidate brings and want to hear about this in your own words. If you require the use or AI tools or other resources to support your application, we ask that all information is factually accurate, original, and reflects your own experience. To best represent yourself, we encourage you to write in your own words and use AI-generated content only as inspiration-not as direct input. Provisional interview dates: 2nd and 4th September 2026 Please follow the link for a full copy of the Job Description -
Historic England is the public organisation that brings new life to heritage to build a better future for every place and everyone. Historic England has a fantastic opportunity for you to join us as our Cloud Infrastructure Engineer. This is a full time, permanent contract position. The location of this role is national, inclusive with hybrid working. You will be based in one of our following offices and from home - Newcastle, York, Manchester, Birmingham, Swindon, Bristol, Portsmouth (Fort Cumberland) and Cambridge. We offer a wide benefits package including a competitive defined benefit pension scheme to which we make 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals. To view our full range of benefits please follow the link here. What you will be doing As our Cloud Infrastructure Engineer, you will be responsible for building, operating, and continuously improving the Azure-based infrastructure supporting Historic England's web and digital platforms. You will collaborate with the Historic England's Digital Engagement team, acting as an interface to and in support of their Azure infrastructure objectives. You will focus on maintaining and optimising Azure services, ensuring platform reliability, performance, and security. This role also includes managing traffic flows through Cloudflare, implementing best practice DevOps processes, and ensuring the end to end health of production systems. Who we are looking for Strong understanding of cloud platform architecture, including hands-on experience with Azure App Services, virtual machines, subnets, load balancing and scaling Experience with elastic cloud platforms and cost/performance optimisation, with expertise in networking, CDN strategies, and traffic flow management Familiarity with Cloudflare including caching rules, headers and bot protection Experience of working within an Agile project management structure with a strong problem-solving mindset Effective communication with developers, product teams and operations Ability to produce clear documentation and operational procedures Please note your application will be scored and assessed against the above criteria. We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having won the Gold Award from MIND for workplace wellbeing in seven consecutive years, we also recognise the importance of a healthy work-life balance. We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don't prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can. We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more. Why work for Historic England We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds. We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level. Historic England wants all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self. You can contact us by email at if you have any recruitment queries. At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role. At Historic England, we value the expertise and individuality each candidate brings and want to hear about this in your own words. If you require the use or AI tools or other resources to support your application, we ask that all information is factually accurate, original, and reflects your own experience. To best represent yourself, we encourage you to write in your own words and use AI-generated content only as inspiration-not as direct input. Provisional interview dates: 2nd and 4th September 2026 Please follow the link for a full copy of the Job Description -
24/08/2026
Full time
Historic England is the public organisation that brings new life to heritage to build a better future for every place and everyone. Historic England has a fantastic opportunity for you to join us as our Cloud Infrastructure Engineer. This is a full time, permanent contract position. The location of this role is national, inclusive with hybrid working. You will be based in one of our following offices and from home - Newcastle, York, Manchester, Birmingham, Swindon, Bristol, Portsmouth (Fort Cumberland) and Cambridge. We offer a wide benefits package including a competitive defined benefit pension scheme to which we make 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals. To view our full range of benefits please follow the link here. What you will be doing As our Cloud Infrastructure Engineer, you will be responsible for building, operating, and continuously improving the Azure-based infrastructure supporting Historic England's web and digital platforms. You will collaborate with the Historic England's Digital Engagement team, acting as an interface to and in support of their Azure infrastructure objectives. You will focus on maintaining and optimising Azure services, ensuring platform reliability, performance, and security. This role also includes managing traffic flows through Cloudflare, implementing best practice DevOps processes, and ensuring the end to end health of production systems. Who we are looking for Strong understanding of cloud platform architecture, including hands-on experience with Azure App Services, virtual machines, subnets, load balancing and scaling Experience with elastic cloud platforms and cost/performance optimisation, with expertise in networking, CDN strategies, and traffic flow management Familiarity with Cloudflare including caching rules, headers and bot protection Experience of working within an Agile project management structure with a strong problem-solving mindset Effective communication with developers, product teams and operations Ability to produce clear documentation and operational procedures Please note your application will be scored and assessed against the above criteria. We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having won the Gold Award from MIND for workplace wellbeing in seven consecutive years, we also recognise the importance of a healthy work-life balance. We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don't prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can. We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more. Why work for Historic England We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds. We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level. Historic England wants all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self. You can contact us by email at if you have any recruitment queries. At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role. At Historic England, we value the expertise and individuality each candidate brings and want to hear about this in your own words. If you require the use or AI tools or other resources to support your application, we ask that all information is factually accurate, original, and reflects your own experience. To best represent yourself, we encourage you to write in your own words and use AI-generated content only as inspiration-not as direct input. Provisional interview dates: 2nd and 4th September 2026 Please follow the link for a full copy of the Job Description -
This post heads up the Retail & Ecommerce team, including running the shops on site at Kew and the buying and merchandising functions for both Kew Gardens and Wakehurst. There are three shops across Kew Gardens of various sizes and scales and throughout the year there are pop-up shops to support the programme of activities taking place across the Gardens including Christmas at Kew and the Orchids festival. Wakehurst has one main shop on site and shares some product offer with Kew in addition to having dedicated local ranges and a large outdoor plant shop. There is an opportunity for real growth online and for significant development of the physical offer on site and in this role you will lead the team, shape future strategy and product development and make sure we deliver fantastic customer service in well-presented retail environments. About You With a proven track record in a similar role, our ideal candidate will be an innovative, confident communicator who can manage conflicting priorities and work on their own initiative. Substantial budgeting and people management experience coupled with a strong understanding of ecommerce and EPOS systems is required to deliver this role, which is customer focussed, results led and where leadership and creativity are key. This role will involve some trips to Wakehurst as required. First stage interviews will take place on September 24 in person at Kew Gardens with any second interviews scheduled for September 30. This role is based at Kew with the option of regular home working, subject to operational requirements. About Us The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth. We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history. Join us on our journey as protectors of the world's plants and fungi. Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst. At Kew, our strength lies in the diversity of our people and the insights they bring. When you join us, you will find an organisation that values your perspective and lived experience. You will receive support to achieve your full potential and access opportunities to develop and progress. Our commitment to equity, diversity, and inclusion is ongoing, shaped by the people who work here and the communities we serve. As a disability confident employer, we are breaking down barriers to be an inclusive workplace for everyone. Whoever you are, and however you experience the world, there is a place for you to grow and belong at Kew. No agencies please.
24/08/2026
Full time
This post heads up the Retail & Ecommerce team, including running the shops on site at Kew and the buying and merchandising functions for both Kew Gardens and Wakehurst. There are three shops across Kew Gardens of various sizes and scales and throughout the year there are pop-up shops to support the programme of activities taking place across the Gardens including Christmas at Kew and the Orchids festival. Wakehurst has one main shop on site and shares some product offer with Kew in addition to having dedicated local ranges and a large outdoor plant shop. There is an opportunity for real growth online and for significant development of the physical offer on site and in this role you will lead the team, shape future strategy and product development and make sure we deliver fantastic customer service in well-presented retail environments. About You With a proven track record in a similar role, our ideal candidate will be an innovative, confident communicator who can manage conflicting priorities and work on their own initiative. Substantial budgeting and people management experience coupled with a strong understanding of ecommerce and EPOS systems is required to deliver this role, which is customer focussed, results led and where leadership and creativity are key. This role will involve some trips to Wakehurst as required. First stage interviews will take place on September 24 in person at Kew Gardens with any second interviews scheduled for September 30. This role is based at Kew with the option of regular home working, subject to operational requirements. About Us The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth. We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history. Join us on our journey as protectors of the world's plants and fungi. Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst. At Kew, our strength lies in the diversity of our people and the insights they bring. When you join us, you will find an organisation that values your perspective and lived experience. You will receive support to achieve your full potential and access opportunities to develop and progress. Our commitment to equity, diversity, and inclusion is ongoing, shaped by the people who work here and the communities we serve. As a disability confident employer, we are breaking down barriers to be an inclusive workplace for everyone. Whoever you are, and however you experience the world, there is a place for you to grow and belong at Kew. No agencies please.
This post heads up the Retail & Ecommerce team, including running the shops on site at Kew and the buying and merchandising functions for both Kew Gardens and Wakehurst. There are three shops across Kew Gardens of various sizes and scales and throughout the year there are pop-up shops to support the programme of activities taking place across the Gardens including Christmas at Kew and the Orchids festival. Wakehurst has one main shop on site and shares some product offer with Kew in addition to having dedicated local ranges and a large outdoor plant shop. There is an opportunity for real growth online and for significant development of the physical offer on site and in this role you will lead the team, shape future strategy and product development and make sure we deliver fantastic customer service in well-presented retail environments. About You With a proven track record in a similar role, our ideal candidate will be an innovative, confident communicator who can manage conflicting priorities and work on their own initiative. Substantial budgeting and people management experience coupled with a strong understanding of ecommerce and EPOS systems is required to deliver this role, which is customer focussed, results led and where leadership and creativity are key. This role will involve some trips to Wakehurst as required. First stage interviews will take place on September 24 in person at Kew Gardens with any second interviews scheduled for September 30. This role is based at Kew with the option of regular home working, subject to operational requirements. About Us The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth. We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history. Join us on our journey as protectors of the world's plants and fungi. Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst. At Kew, our strength lies in the diversity of our people and the insights they bring. When you join us, you will find an organisation that values your perspective and lived experience. You will receive support to achieve your full potential and access opportunities to develop and progress. Our commitment to equity, diversity, and inclusion is ongoing, shaped by the people who work here and the communities we serve. As a disability confident employer, we are breaking down barriers to be an inclusive workplace for everyone. Whoever you are, and however you experience the world, there is a place for you to grow and belong at Kew. No agencies please.
24/08/2026
Full time
This post heads up the Retail & Ecommerce team, including running the shops on site at Kew and the buying and merchandising functions for both Kew Gardens and Wakehurst. There are three shops across Kew Gardens of various sizes and scales and throughout the year there are pop-up shops to support the programme of activities taking place across the Gardens including Christmas at Kew and the Orchids festival. Wakehurst has one main shop on site and shares some product offer with Kew in addition to having dedicated local ranges and a large outdoor plant shop. There is an opportunity for real growth online and for significant development of the physical offer on site and in this role you will lead the team, shape future strategy and product development and make sure we deliver fantastic customer service in well-presented retail environments. About You With a proven track record in a similar role, our ideal candidate will be an innovative, confident communicator who can manage conflicting priorities and work on their own initiative. Substantial budgeting and people management experience coupled with a strong understanding of ecommerce and EPOS systems is required to deliver this role, which is customer focussed, results led and where leadership and creativity are key. This role will involve some trips to Wakehurst as required. First stage interviews will take place on September 24 in person at Kew Gardens with any second interviews scheduled for September 30. This role is based at Kew with the option of regular home working, subject to operational requirements. About Us The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth. We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history. Join us on our journey as protectors of the world's plants and fungi. Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst. At Kew, our strength lies in the diversity of our people and the insights they bring. When you join us, you will find an organisation that values your perspective and lived experience. You will receive support to achieve your full potential and access opportunities to develop and progress. Our commitment to equity, diversity, and inclusion is ongoing, shaped by the people who work here and the communities we serve. As a disability confident employer, we are breaking down barriers to be an inclusive workplace for everyone. Whoever you are, and however you experience the world, there is a place for you to grow and belong at Kew. No agencies please.
