We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Dec 18, 2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Apprentices are in demand If you're curious about the Cloud, interested in IT, have an affinity for AI or a soft spot for hardware support - there's a future in tech for you! Our IT Technician Apprenticeship turns problem-solvers like you into skilled operator in the world's most popular ;You'll gain on-the-job experience, earn a salary, and receive all your training at no cost to you. With QA's career progression pathways, you can take your learning as far as you want - all the way from a Level 3 apprenticeship to a Bachelor or Master's degree, completely ; Apply now! What you will specialise in: Understanding networking and architecture Working with mobile and operating systems Exploring the capabilities of cloud Using business processes Coding and logic About you: Team player Excellent communication skills Willing to learn Organised A problem solver who's always up for a challenge What you need to start an IT apprenticeship: 5 GCSEs total English and Maths GCSE grade D or above 3 GCSEs grade A-C in any other subject Have lived in the UK or (EEA) European Economic Area for the last 3 years Interested? Apply today! Whether you're just starting out, looking for a career change, or eager to build new skills in your current role, we can get you a foot in the door. Where will your apprenticeship take you? 90% of QA apprentices secure permanent employment after completingThis apprenticeship programme opens the door for further employment opportunities including: Network Technician Network Engineer Network Administrator Infrastructure Engineer About QA: When it comes to your future, a QA apprenticeship can open doors and change the game. The outcomes speak for themselves:In the last decade, we've jump-started the careers of over 30,000 eager learners introducing them to leading employers - from local successful businesses to the biggest brands on the planet like BBC, Barclays, Vodafone, Fujitsu and British Airways. Apply now and power your potential! Based on end-point assessments by the BCS 2020 PLEASE NOTE This is a training opportunity that may lead to an ;
May 17, 2024
Full time
Apprentices are in demand If you're curious about the Cloud, interested in IT, have an affinity for AI or a soft spot for hardware support - there's a future in tech for you! Our IT Technician Apprenticeship turns problem-solvers like you into skilled operator in the world's most popular ;You'll gain on-the-job experience, earn a salary, and receive all your training at no cost to you. With QA's career progression pathways, you can take your learning as far as you want - all the way from a Level 3 apprenticeship to a Bachelor or Master's degree, completely ; Apply now! What you will specialise in: Understanding networking and architecture Working with mobile and operating systems Exploring the capabilities of cloud Using business processes Coding and logic About you: Team player Excellent communication skills Willing to learn Organised A problem solver who's always up for a challenge What you need to start an IT apprenticeship: 5 GCSEs total English and Maths GCSE grade D or above 3 GCSEs grade A-C in any other subject Have lived in the UK or (EEA) European Economic Area for the last 3 years Interested? Apply today! Whether you're just starting out, looking for a career change, or eager to build new skills in your current role, we can get you a foot in the door. Where will your apprenticeship take you? 90% of QA apprentices secure permanent employment after completingThis apprenticeship programme opens the door for further employment opportunities including: Network Technician Network Engineer Network Administrator Infrastructure Engineer About QA: When it comes to your future, a QA apprenticeship can open doors and change the game. The outcomes speak for themselves:In the last decade, we've jump-started the careers of over 30,000 eager learners introducing them to leading employers - from local successful businesses to the biggest brands on the planet like BBC, Barclays, Vodafone, Fujitsu and British Airways. Apply now and power your potential! Based on end-point assessments by the BCS 2020 PLEASE NOTE This is a training opportunity that may lead to an ;
Apprentices are in ; Whether you're just starting out, looking for a career change, or eager to build new skills in your current role, we can get you a foot in the door with a top employer in Gloucester. In the last decade, we've transformed the careers of over 30,000 eager learners introducing them to leading employers - from local successful businesses to the biggest brands on the planet like theBBC, Barclays, Vodafone, Fujitsu and British ;As a QA apprentice, you'll gain on-the-job experience, earn a salary and receive all your training at no cost to you. With our career progression pathways, you can take your learning as far as you want - all the way from a Level 3 apprenticeship to a Bachelor or Masters degree, completely ; Roles and responsibilities: We are looking for some technically savvy and resourceful apprentices to join the innovative world of IT. If you like the sound of troubleshooting technical issues, finding and building solutions and understanding networks -the IT Apprenticeship is for ;You can expect to: Learn more about networking and architecture Increase your understanding of cloud services Get to grips with mobile and operating systems Level up your coding and logic skillset Understand helpdesk systems Salary: Salaries range from £12,000 - £18,000 per annum, dependent on the ; Is this you? We're looking for someone who wants to push technology to its limits. You'll be passionate about looking for ways to innovate and create functional solutions using networking fundamentals. A good attitude and a willingness to learn are essential.You will also need: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject Where will your apprenticeship take you? 90% of QA apprentices secure permanent employment after completing; this is 20% higher than the national average.This apprenticeship programme opens the door for further employment opportunities including: Network Technician Network Engineer Network Administrator Infrastructure Engineer About QA Apprenticeships: We are the largest Microsoft Gold Learning Partner in the UK. We'll offer you a broad range of Microsoft training courses, taught by highly experienced experts. We hold the highest overall pass rate among UK tech training providers ( Based on end-point assessments by the BCS 2020). We've been awarded Gold for 'Best Use of Blended Learning' 2020 at the Learning Tech Awards. Our model of learning is a blend of virtual and face-to-face learning sessions. You'll gain knowledge through a combination of project and lab work, events, self-research, self-paced learning and peer-to-peer ; We'll help you get on-the-job experience, earn a salary and work towards an industry-recognised qualification all the way up to Masters ; XX28EP
May 17, 2024
Full time
Apprentices are in ; Whether you're just starting out, looking for a career change, or eager to build new skills in your current role, we can get you a foot in the door with a top employer in Gloucester. In the last decade, we've transformed the careers of over 30,000 eager learners introducing them to leading employers - from local successful businesses to the biggest brands on the planet like theBBC, Barclays, Vodafone, Fujitsu and British ;As a QA apprentice, you'll gain on-the-job experience, earn a salary and receive all your training at no cost to you. With our career progression pathways, you can take your learning as far as you want - all the way from a Level 3 apprenticeship to a Bachelor or Masters degree, completely ; Roles and responsibilities: We are looking for some technically savvy and resourceful apprentices to join the innovative world of IT. If you like the sound of troubleshooting technical issues, finding and building solutions and understanding networks -the IT Apprenticeship is for ;You can expect to: Learn more about networking and architecture Increase your understanding of cloud services Get to grips with mobile and operating systems Level up your coding and logic skillset Understand helpdesk systems Salary: Salaries range from £12,000 - £18,000 per annum, dependent on the ; Is this you? We're looking for someone who wants to push technology to its limits. You'll be passionate about looking for ways to innovate and create functional solutions using networking fundamentals. A good attitude and a willingness to learn are essential.You will also need: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject Where will your apprenticeship take you? 90% of QA apprentices secure permanent employment after completing; this is 20% higher than the national average.This apprenticeship programme opens the door for further employment opportunities including: Network Technician Network Engineer Network Administrator Infrastructure Engineer About QA Apprenticeships: We are the largest Microsoft Gold Learning Partner in the UK. We'll offer you a broad range of Microsoft training courses, taught by highly experienced experts. We hold the highest overall pass rate among UK tech training providers ( Based on end-point assessments by the BCS 2020). We've been awarded Gold for 'Best Use of Blended Learning' 2020 at the Learning Tech Awards. Our model of learning is a blend of virtual and face-to-face learning sessions. You'll gain knowledge through a combination of project and lab work, events, self-research, self-paced learning and peer-to-peer ; We'll help you get on-the-job experience, earn a salary and work towards an industry-recognised qualification all the way up to Masters ; XX28EP
The role of a Support Engineer within iomart is extremely varied, with no two days the same. Our Support Engineers take care of everything from infrastructure monitoring to server and firewall configuration, fault-finding, and incident ;At iomart, we're committed to creating a diverse and inclusive workplace. We also recognise your experience may not be perfectly aligned to all the criteria in the job ad. If you like the sound of this role, even if you don't meet all the criteria, we encourage you to apply. You might just be the right fit for this or other roles. Responsibilities: You will provide first class technical support to our customers on a daily basis. Working as part of an established support team you will be part of iomart's customer facing support team responding to customer support requests. This key support role is responsible for managing technical support requests and initial triage and troubleshooting of hardware, network, and application related issues across our customer base.You will be working across a variety of different technologies and developing skills to resolve a wide range of customer issues, ensuring that a first-class support service is provided at all ; Required skills: If you are looking for the first step in your IT support career, want to work in a position that provides you with the opportunity to get experience using an unparalleled range of technologies, and have a passion for problem solving, we would love to hear from you if you have: A can-do attitude, with the desire to learn new skills An interest in people and technology and want to learn Customer service skills Salary: £19,000 per annum Working hours: hours per week, Monday to Friday Benefits: Exposure and access to cutting-edge technology as well as the opportunity to work alongside like-minded technical enthusiasts Supported training and development to help you progress within your career Competitive salary Flexible benefits scheme allowing you to select the benefits that suit your needs Holiday trading scheme - buy or sell part of your annual leave allowance Travel loans - unsecured interest free travel loans to assist employees ShareSave/SAYE - buy shares in the company at a discounted rate Day off on your birthday Long service benefits - additional annual leave and access to private healthcare Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular ; Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at ; They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level ;If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
May 17, 2024
Full time
The role of a Support Engineer within iomart is extremely varied, with no two days the same. Our Support Engineers take care of everything from infrastructure monitoring to server and firewall configuration, fault-finding, and incident ;At iomart, we're committed to creating a diverse and inclusive workplace. We also recognise your experience may not be perfectly aligned to all the criteria in the job ad. If you like the sound of this role, even if you don't meet all the criteria, we encourage you to apply. You might just be the right fit for this or other roles. Responsibilities: You will provide first class technical support to our customers on a daily basis. Working as part of an established support team you will be part of iomart's customer facing support team responding to customer support requests. This key support role is responsible for managing technical support requests and initial triage and troubleshooting of hardware, network, and application related issues across our customer base.You will be working across a variety of different technologies and developing skills to resolve a wide range of customer issues, ensuring that a first-class support service is provided at all ; Required skills: If you are looking for the first step in your IT support career, want to work in a position that provides you with the opportunity to get experience using an unparalleled range of technologies, and have a passion for problem solving, we would love to hear from you if you have: A can-do attitude, with the desire to learn new skills An interest in people and technology and want to learn Customer service skills Salary: £19,000 per annum Working hours: hours per week, Monday to Friday Benefits: Exposure and access to cutting-edge technology as well as the opportunity to work alongside like-minded technical enthusiasts Supported training and development to help you progress within your career Competitive salary Flexible benefits scheme allowing you to select the benefits that suit your needs Holiday trading scheme - buy or sell part of your annual leave allowance Travel loans - unsecured interest free travel loans to assist employees ShareSave/SAYE - buy shares in the company at a discounted rate Day off on your birthday Long service benefits - additional annual leave and access to private healthcare Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular ; Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at ; They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level ;If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Apprentices are in demand If you're curious about the Cloud, interested in IT, have an affinity for AI or a soft spot for hardware support - there's a future in tech for you! Our IT Technician Apprenticeship turns problem-solvers like you into skilled operator in the world's most popular ;You'll gain on-the-job experience, earn a salary, and receive all your training at no cost to you. With QA's career progression pathways, you can take your learning as far as you want - all the way from a Level 3 apprenticeship to a Bachelor or Master's degree, completely ; Apply now! What you will specialise in: Understanding networking and architecture Working with mobile and operating systems Exploring the capabilities of cloud Using business processes Coding and logic About you: Team player Excellent communication skills Willing to learn Organised A problem solver who's always up for a challenge What you need to start an IT apprenticeship: 5 GCSEs total English and Maths GCSE grade D or above 3 GCSEs grade A-C in any other subject Have lived in the UK or (EEA) European Economic Area for the last 3 years Interested? Apply today! Whether you're just starting out, looking for a career change, or eager to build new skills in your current role, we can get you a foot in the door. Where will your apprenticeship take you? 90% of QA apprentices secure permanent employment after completingThis apprenticeship programme opens the door for further employment opportunities including: Network Technician Network Engineer Network Administrator Infrastructure Engineer About QA: When it comes to your future, a QA apprenticeship can open doors and change the game. The outcomes speak for themselves:In the last decade, we've jump-started the careers of over 30,000 eager learners introducing them to leading employers - from local successful businesses to the biggest brands on the planet like BBC, Barclays, Vodafone, Fujitsu and British Airways. Apply now and power your potential! Based on end-point assessments by the BCS 2020 PLEASE NOTE This is a training opportunity that may lead to an ;
May 17, 2024
Full time
Apprentices are in demand If you're curious about the Cloud, interested in IT, have an affinity for AI or a soft spot for hardware support - there's a future in tech for you! Our IT Technician Apprenticeship turns problem-solvers like you into skilled operator in the world's most popular ;You'll gain on-the-job experience, earn a salary, and receive all your training at no cost to you. With QA's career progression pathways, you can take your learning as far as you want - all the way from a Level 3 apprenticeship to a Bachelor or Master's degree, completely ; Apply now! What you will specialise in: Understanding networking and architecture Working with mobile and operating systems Exploring the capabilities of cloud Using business processes Coding and logic About you: Team player Excellent communication skills Willing to learn Organised A problem solver who's always up for a challenge What you need to start an IT apprenticeship: 5 GCSEs total English and Maths GCSE grade D or above 3 GCSEs grade A-C in any other subject Have lived in the UK or (EEA) European Economic Area for the last 3 years Interested? Apply today! Whether you're just starting out, looking for a career change, or eager to build new skills in your current role, we can get you a foot in the door. Where will your apprenticeship take you? 90% of QA apprentices secure permanent employment after completingThis apprenticeship programme opens the door for further employment opportunities including: Network Technician Network Engineer Network Administrator Infrastructure Engineer About QA: When it comes to your future, a QA apprenticeship can open doors and change the game. The outcomes speak for themselves:In the last decade, we've jump-started the careers of over 30,000 eager learners introducing them to leading employers - from local successful businesses to the biggest brands on the planet like BBC, Barclays, Vodafone, Fujitsu and British Airways. Apply now and power your potential! Based on end-point assessments by the BCS 2020 PLEASE NOTE This is a training opportunity that may lead to an ;
Employer description: WhiteSpider are an industry leading and multi-award-winning managed service provider who specialise in the design, implementation and support of large scale and complex Software Defined Infrastructure's. WhiteSpider believes its success is down to its team, and as such skillsets are paramount. Training is something WhiteSpider strongly endorses and will be provided for all of the technologies supported, however, the ability for the analyst to quickly adapt to the first line operational processes and procedures is paramount. Due to significant growth, we require additional team members across the business, including within the managed services team. Overview: WhiteSpider is an advanced technology services company providing professional services and software defined solutions to enterprises across the world. We continue to grow our Managed Services team and require a full-time 1st Line Network Support Engineer. The individuals we are looking for will be a highly motivated and skilled team player who has experience of a first line role, ideally within an MSP environment. The role will be interacting with WhiteSpider's Managed Services customers and requires the candidate to demonstrate outstanding customer relationship skills. Location: Leeds Office / LS11 9YJ Salary: £16,000 for first 12 months, which will then increase to £20,000 afterwards. Working week: Working as part of a team, the role will involve a rotating shift pattern, with 8am-4pm week one and 10-6pm week two. The role involves responding to customer incidents and service requests received via telephone, email or web portal. Information is managed via a standard service desk tool and several WhiteSpider developed and commercial monitoring platforms. You will ensure all customer and WhiteSpider documentation is kept up to date with changes. Duties: Act as a primary point of contact in the service desk, contributing and collaborating with other team members to help grow and enhance the team's skills and efficiency Maximize customer network performance by monitoring, troubleshooting problems and outages Ensuring customer equipment, firewalls, switches, servers etc are maintained in a timely manner to latest stable versions as per their contracts Assist 2nd line in securing customer network, firewalls, and other infrastructure components by establishing cohesive rules and policies and defining and monitoring access Ensure the technology, systems & support are optimised for customers including individuals or teams working remotely from or from customer sites Work to SLAs to ensure that we meet business expectations / Communicate early and clearly if these SLAs are expected to be missed Continue to review and improve the technology solution or knowledge base allowing issues to be fixed on first touch and minimising client downtime Be a true team player, working professionally and constructively with colleagues offering help and assistance with incidents, user requests and problems What we are looking for: Beneficial Experience: Any Product Experience of the following technologies would be beneficial: Cisco Switching, Cisco ASR & ISR Routers Cisco ASA and FTD Firewalls Cisco Application Centric Infrastructure (ACI) including multi-pod and multi-site Cisco Hyperflex, Cisco ISE, Cisco DNAC/Software Defined Access, Cisco SD-WAN (Viptela) VMware ESXi & vCentre Microsoft Hyper-V, Windows & Linux, Office 365 Backup Technologies Technical Experience: Ability to analyse complex data and develop innovative solutions Exposure to non-Cisco Infrastructure, i.e. HP, Juniper, F5, Citrix, CheckPoint, Fortinet, Palo Alto and VMWare NSX Entry requirements: an A-Level in ICT OR an International Baccalaureate at Level 3 ICT OR an A-Level 3 apprenticeship in a similar subject OR a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Free on-site parking 10 min walk from Leeds train station Casual dress code Friendly atmosphere Coffee machine Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. There is a strong possibility of gaining full time employment. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 17, 2024
Full time
Employer description: WhiteSpider are an industry leading and multi-award-winning managed service provider who specialise in the design, implementation and support of large scale and complex Software Defined Infrastructure's. WhiteSpider believes its success is down to its team, and as such skillsets are paramount. Training is something WhiteSpider strongly endorses and will be provided for all of the technologies supported, however, the ability for the analyst to quickly adapt to the first line operational processes and procedures is paramount. Due to significant growth, we require additional team members across the business, including within the managed services team. Overview: WhiteSpider is an advanced technology services company providing professional services and software defined solutions to enterprises across the world. We continue to grow our Managed Services team and require a full-time 1st Line Network Support Engineer. The individuals we are looking for will be a highly motivated and skilled team player who has experience of a first line role, ideally within an MSP environment. The role will be interacting with WhiteSpider's Managed Services customers and requires the candidate to demonstrate outstanding customer relationship skills. Location: Leeds Office / LS11 9YJ Salary: £16,000 for first 12 months, which will then increase to £20,000 afterwards. Working week: Working as part of a team, the role will involve a rotating shift pattern, with 8am-4pm week one and 10-6pm week two. The role involves responding to customer incidents and service requests received via telephone, email or web portal. Information is managed via a standard service desk tool and several WhiteSpider developed and commercial monitoring platforms. You will ensure all customer and WhiteSpider documentation is kept up to date with changes. Duties: Act as a primary point of contact in the service desk, contributing and collaborating with other team members to help grow and enhance the team's skills and efficiency Maximize customer network performance by monitoring, troubleshooting problems and outages Ensuring customer equipment, firewalls, switches, servers etc are maintained in a timely manner to latest stable versions as per their contracts Assist 2nd line in securing customer network, firewalls, and other infrastructure components by establishing cohesive rules and policies and defining and monitoring access Ensure the technology, systems & support are optimised for customers including individuals or teams working remotely from or from customer sites Work to SLAs to ensure that we meet business expectations / Communicate early and clearly if these SLAs are expected to be missed Continue to review and improve the technology solution or knowledge base allowing issues to be fixed on first touch and minimising client downtime Be a true team player, working professionally and constructively with colleagues offering help and assistance with incidents, user requests and problems What we are looking for: Beneficial Experience: Any Product Experience of the following technologies would be beneficial: Cisco Switching, Cisco ASR & ISR Routers Cisco ASA and FTD Firewalls Cisco Application Centric Infrastructure (ACI) including multi-pod and multi-site Cisco Hyperflex, Cisco ISE, Cisco DNAC/Software Defined Access, Cisco SD-WAN (Viptela) VMware ESXi & vCentre Microsoft Hyper-V, Windows & Linux, Office 365 Backup Technologies Technical Experience: Ability to analyse complex data and develop innovative solutions Exposure to non-Cisco Infrastructure, i.e. HP, Juniper, F5, Citrix, CheckPoint, Fortinet, Palo Alto and VMWare NSX Entry requirements: an A-Level in ICT OR an International Baccalaureate at Level 3 ICT OR an A-Level 3 apprenticeship in a similar subject OR a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Free on-site parking 10 min walk from Leeds train station Casual dress code Friendly atmosphere Coffee machine Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. There is a strong possibility of gaining full time employment. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
We're currently recruiting a Helpdesk Leader/Supervisor for full time contract basis. As a Team Leader, or Supervisor, leads and manages a small Helpdesk team and report to Line manager. Carry out a variety of technical and co-ordination tasks to meet, or exceed, customer requirements as the team leader and engineer at Helpdesk. Job descriptions; Communicating goals and deadlines to team members. Planning workloads and delegating tasks, assisting with recruitment and training of employees, and overseeing the team's daily operations. Performing customer service functions, including interacting with customers and answering questions. Serving as the 1st and 2nd level contact at Helpdesk and assist end-users as their escalation point of contact. Diagnosing and troubleshooting software and hardware issues remotely on computers, mobiles, and other IT infrastructure components. Arranging the repairs and replacement of damaged computers, mobiles, and other IT infrastructure components. Ensuring the security of client and server computers by installing and upgrading EPP/EDR/MDM/MAM/Other software. Active Directory administration / Azure AD administration based on the procedure/instruction. Public cloud based server administration based on the procedure/instruction. Queuing management with IT support ticket system. Supporting people whenever they encounter challenges with computers and network devices. Maintaining and updating technical documentation regularly. Proof of concept testing new hardware and software before full-scale installation. Temporary or long-term customer support at their office, if required. Project and service delivery schedule management. Careful consideration to ensure profitable systems and implementation. Maintain secure operations and keep the environment tidy. Periodical status report to line manager. Cover early shifts as a part of team rota. Travel over the world for business purposes as and when required. Handle ad-hoc requests from line managers. Requirements: Team leader/Sub-leader in IT industry Wide knowledge and proficiency in PC software like Microsoft Windows 10/11/servers, MS Office and Antivirus softwares. In-depth knowledge and practical experience of PC hardware and OS(Windows and Mac), of Mobiles (IOS and Android, MDM/MAM) and of internet, network protocols and devices. Proven IT project/support team management experience in Helpdesk or IT support or IT technician roles. Working knowledge of employer's operations. Leadership skills, outstanding communication skills, interpersonal skills and ability to resolve conflicts. Excellent customer service skills; attention to details. English proficiency business level. Associate degree or advanced apprenticeship in Computer Science or relevant disciplines MS fundamental or more than certification holder or corresponding skills holder Basic knowledge of Microsoft 365 administration; practical experience with Active Directory Practical experience with Microsoft 365 administration Conditions: Salary: £35,000 per annum Other benefits including Travel expense (within London zone 1-6) are available Location: London For more details, please contact us now! Access Appointments Consultancy Ltd is a recruitment agency based in London. Please note that we're individual CVs. We can only consider candidates who are eligible to work in Europe and are able to provide relevant supporting documentation such as passport/visas when required. Thank you for your time and cooperation
May 16, 2024
Full time
We're currently recruiting a Helpdesk Leader/Supervisor for full time contract basis. As a Team Leader, or Supervisor, leads and manages a small Helpdesk team and report to Line manager. Carry out a variety of technical and co-ordination tasks to meet, or exceed, customer requirements as the team leader and engineer at Helpdesk. Job descriptions; Communicating goals and deadlines to team members. Planning workloads and delegating tasks, assisting with recruitment and training of employees, and overseeing the team's daily operations. Performing customer service functions, including interacting with customers and answering questions. Serving as the 1st and 2nd level contact at Helpdesk and assist end-users as their escalation point of contact. Diagnosing and troubleshooting software and hardware issues remotely on computers, mobiles, and other IT infrastructure components. Arranging the repairs and replacement of damaged computers, mobiles, and other IT infrastructure components. Ensuring the security of client and server computers by installing and upgrading EPP/EDR/MDM/MAM/Other software. Active Directory administration / Azure AD administration based on the procedure/instruction. Public cloud based server administration based on the procedure/instruction. Queuing management with IT support ticket system. Supporting people whenever they encounter challenges with computers and network devices. Maintaining and updating technical documentation regularly. Proof of concept testing new hardware and software before full-scale installation. Temporary or long-term customer support at their office, if required. Project and service delivery schedule management. Careful consideration to ensure profitable systems and implementation. Maintain secure operations and keep the environment tidy. Periodical status report to line manager. Cover early shifts as a part of team rota. Travel over the world for business purposes as and when required. Handle ad-hoc requests from line managers. Requirements: Team leader/Sub-leader in IT industry Wide knowledge and proficiency in PC software like Microsoft Windows 10/11/servers, MS Office and Antivirus softwares. In-depth knowledge and practical experience of PC hardware and OS(Windows and Mac), of Mobiles (IOS and Android, MDM/MAM) and of internet, network protocols and devices. Proven IT project/support team management experience in Helpdesk or IT support or IT technician roles. Working knowledge of employer's operations. Leadership skills, outstanding communication skills, interpersonal skills and ability to resolve conflicts. Excellent customer service skills; attention to details. English proficiency business level. Associate degree or advanced apprenticeship in Computer Science or relevant disciplines MS fundamental or more than certification holder or corresponding skills holder Basic knowledge of Microsoft 365 administration; practical experience with Active Directory Practical experience with Microsoft 365 administration Conditions: Salary: £35,000 per annum Other benefits including Travel expense (within London zone 1-6) are available Location: London For more details, please contact us now! Access Appointments Consultancy Ltd is a recruitment agency based in London. Please note that we're individual CVs. We can only consider candidates who are eligible to work in Europe and are able to provide relevant supporting documentation such as passport/visas when required. Thank you for your time and cooperation
2nd Line IT Support Engineer - £36,000 - Billing Hill - Unbelievable Benefits! Role: 2nd Line IT Support Engineer Location: Billing Hill Salary: £30,000 - £36,000 + Unbelievable Benefits! Interviewing Immediately - Apply Now My client's are looking for an experienced 2nd Line IT Support Engineer to join a rapidly growing IT department in Billing Hill. The successful candidate will be responsible for providing technical support for IT systems, resolving issues and providing advice on technical solutions. Responsibilities: - Provide on-site technical support for IT systems and applications - Troubleshoot and resolve technical issues- Respond to user requests and provide advice on technical solutions - Install, configure and upgrade IT systems and applications - Monitor and maintain the IT systems to ensure optimal performance - Analyse and diagnose technical problems and implement solutions - Identify areas for improvement and develop strategies to improve efficiency Requirements: - Proven experience as an IT support engineer or similar role - Experinced in VMware and Hyper-V - Knowledge of Azure and O365 - Knowledge of system administration and network configuration - Knowledge of computer hardware and software - Strong problem-solving and troubleshooting skills - Ability to work independently and as part of a team - Excellent written and verbal communication The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on / to discuss in further detail. Alternatively, send your CV directly to me at henry comThis role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT SupportInterviewing Immediately - Apply NowBuilt on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 16, 2024
Full time
2nd Line IT Support Engineer - £36,000 - Billing Hill - Unbelievable Benefits! Role: 2nd Line IT Support Engineer Location: Billing Hill Salary: £30,000 - £36,000 + Unbelievable Benefits! Interviewing Immediately - Apply Now My client's are looking for an experienced 2nd Line IT Support Engineer to join a rapidly growing IT department in Billing Hill. The successful candidate will be responsible for providing technical support for IT systems, resolving issues and providing advice on technical solutions. Responsibilities: - Provide on-site technical support for IT systems and applications - Troubleshoot and resolve technical issues- Respond to user requests and provide advice on technical solutions - Install, configure and upgrade IT systems and applications - Monitor and maintain the IT systems to ensure optimal performance - Analyse and diagnose technical problems and implement solutions - Identify areas for improvement and develop strategies to improve efficiency Requirements: - Proven experience as an IT support engineer or similar role - Experinced in VMware and Hyper-V - Knowledge of Azure and O365 - Knowledge of system administration and network configuration - Knowledge of computer hardware and software - Strong problem-solving and troubleshooting skills - Ability to work independently and as part of a team - Excellent written and verbal communication The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on / to discuss in further detail. Alternatively, send your CV directly to me at henry comThis role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT SupportInterviewing Immediately - Apply NowBuilt on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Elevation Recruitment Group are working with a manufacturer based in an easily commutable location near Selby to recruit a Control Systems Engineer to join their team. Our client is looking for a Control Systems Engineer who has experience with motion control software on various PLC platforms, with an aptitude to develop efficient software and exposure to software simulation tools before 'on-machine' testing. Duties and responsibilities of the Control Systems Engineer include: Creation and testing of PLC and HMI/SCADA software applications primarily using Siemens Network design and implementation of industry-standard protocols including MODBUS and OPC. Provide a high level of commercial awareness to ensure software design solutions are delivered in the most cost-effective manner Preparation of design documentation Effectively communicate project status to the Control Systems Manager, customers and suppliers Commissioning on customer sites in both the UK and abroad Ensure that design quality is maintained throughout the project Plan resource requirements with the Control Systems Manager Provide technical input at internal and external design review meetings To be successful in this Control Systems Engineers role you will need the following experience/skills: Apprentice trained or degree qualified. Proficient in the use of Rockwell and Siemens programming platforms would be advantageous. Integration of robotics/ vision systems/ servo drives into automation solutions. Background in Process Automation This is an exciting time to join this global innovative company as they embark on a period of growth and development. Apply now or to discuss this Control Systems Engineer role please contact Katy Emmott or Jack Heffren.
May 15, 2024
Full time
Elevation Recruitment Group are working with a manufacturer based in an easily commutable location near Selby to recruit a Control Systems Engineer to join their team. Our client is looking for a Control Systems Engineer who has experience with motion control software on various PLC platforms, with an aptitude to develop efficient software and exposure to software simulation tools before 'on-machine' testing. Duties and responsibilities of the Control Systems Engineer include: Creation and testing of PLC and HMI/SCADA software applications primarily using Siemens Network design and implementation of industry-standard protocols including MODBUS and OPC. Provide a high level of commercial awareness to ensure software design solutions are delivered in the most cost-effective manner Preparation of design documentation Effectively communicate project status to the Control Systems Manager, customers and suppliers Commissioning on customer sites in both the UK and abroad Ensure that design quality is maintained throughout the project Plan resource requirements with the Control Systems Manager Provide technical input at internal and external design review meetings To be successful in this Control Systems Engineers role you will need the following experience/skills: Apprentice trained or degree qualified. Proficient in the use of Rockwell and Siemens programming platforms would be advantageous. Integration of robotics/ vision systems/ servo drives into automation solutions. Background in Process Automation This is an exciting time to join this global innovative company as they embark on a period of growth and development. Apply now or to discuss this Control Systems Engineer role please contact Katy Emmott or Jack Heffren.
Employer description: AIS Technology provides IT Managed services to customers between 5 - 100 employees in the UK, specialising in clients utilising the Microsoft 365 suite for email and collaboration. Overview: We are looking for an apprentice to join us as a Junior Helpdesk engineer in a role providing great opportunity to begin a career in the IT sector. Our previous apprentice has been promoted within the company after completing their apprenticeship, allowing this opportunity for our future apprentice to complete the Azure / Microsoft 365 apprenticeship while working in a fast paced helpdesk environment. The apprentice will be permitted to work remotely 3 days per week, with up to 2 days per week at our Wickford office. Key responsibilities: Providing the initial point of contact for client calls to our IT helpdesk Triage of client incidents to decide appropriate escalation methods Basic windows or mac troubleshooting Providing changes to Microsoft 365 such as client name / job title changes Preparation of new devices (e.g. laptops) for clients Occasional site visits including PC / monitor moves in client offices (expenses paid) Essential skills and attributes: Excellent and friendly telephone manner Some knowledge of either Microsoft windows or Apple MacOS Desire to learn and willing to study for a career in IT Preferred skills and attributes: Any knowledge of Microsoft 365 or general IT networks Any IT certification Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Work from home minimum of 3 days per week 25 days annual leave + UK Bank holidays Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 15, 2024
Full time
Employer description: AIS Technology provides IT Managed services to customers between 5 - 100 employees in the UK, specialising in clients utilising the Microsoft 365 suite for email and collaboration. Overview: We are looking for an apprentice to join us as a Junior Helpdesk engineer in a role providing great opportunity to begin a career in the IT sector. Our previous apprentice has been promoted within the company after completing their apprenticeship, allowing this opportunity for our future apprentice to complete the Azure / Microsoft 365 apprenticeship while working in a fast paced helpdesk environment. The apprentice will be permitted to work remotely 3 days per week, with up to 2 days per week at our Wickford office. Key responsibilities: Providing the initial point of contact for client calls to our IT helpdesk Triage of client incidents to decide appropriate escalation methods Basic windows or mac troubleshooting Providing changes to Microsoft 365 such as client name / job title changes Preparation of new devices (e.g. laptops) for clients Occasional site visits including PC / monitor moves in client offices (expenses paid) Essential skills and attributes: Excellent and friendly telephone manner Some knowledge of either Microsoft windows or Apple MacOS Desire to learn and willing to study for a career in IT Preferred skills and attributes: Any knowledge of Microsoft 365 or general IT networks Any IT certification Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Work from home minimum of 3 days per week 25 days annual leave + UK Bank holidays Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
In Technology Group Limited
Redditch, Worcestershire
Role: 1st Line Support Engineer Location: Redditch Salary: £22,000 - £26,000 + Progression Guaranteed! Interviewing Immediately - Apply Now Are you at the start of your IT career and looking for the next step up the IT ladder? Then look no further as my client are looking for a bright and hungry IT Support Engineer who is looking to progress there career in IT. The perfect candidate will have experience in Active Directory, Windows Server, O365 and Networking (DNS,DHCP,TCP/IP). Other technologies are beneficial but they can be taught to someone with the right attitude. My clients offer an amazing training programme which will catapult you to 2nd/3rd line in no time! Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Active Directory O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Beneficial: 1 Year's Helpdesk Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on to discuss in further detail. Alternatively, send your CV directly to me at Jordan com This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 15, 2024
Full time
Role: 1st Line Support Engineer Location: Redditch Salary: £22,000 - £26,000 + Progression Guaranteed! Interviewing Immediately - Apply Now Are you at the start of your IT career and looking for the next step up the IT ladder? Then look no further as my client are looking for a bright and hungry IT Support Engineer who is looking to progress there career in IT. The perfect candidate will have experience in Active Directory, Windows Server, O365 and Networking (DNS,DHCP,TCP/IP). Other technologies are beneficial but they can be taught to someone with the right attitude. My clients offer an amazing training programme which will catapult you to 2nd/3rd line in no time! Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Active Directory O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Beneficial: 1 Year's Helpdesk Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on to discuss in further detail. Alternatively, send your CV directly to me at Jordan com This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Role: 1st Line Support Engineer Location: Redditch Salary: 22,000 - 26,000 + Progression Guaranteed! Interviewing Immediately - Apply Now Are you at the start of your IT career and looking for the next step up the IT ladder? Then look no further as my client are looking for a bright and hungry IT Support Engineer who is looking to progress there career in IT. The perfect candidate will have experience in Active Directory, Windows Server, O365 and Networking (DNS,DHCP,TCP/IP). Other technologies are beneficial but they can be taught to someone with the right attitude. My clients offer an amazing training programme which will catapult you to 2nd/3rd line in no time! Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Active Directory O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Beneficial: 1 Year's Helpdesk Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at Jordan com This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 15, 2024
Full time
Role: 1st Line Support Engineer Location: Redditch Salary: 22,000 - 26,000 + Progression Guaranteed! Interviewing Immediately - Apply Now Are you at the start of your IT career and looking for the next step up the IT ladder? Then look no further as my client are looking for a bright and hungry IT Support Engineer who is looking to progress there career in IT. The perfect candidate will have experience in Active Directory, Windows Server, O365 and Networking (DNS,DHCP,TCP/IP). Other technologies are beneficial but they can be taught to someone with the right attitude. My clients offer an amazing training programme which will catapult you to 2nd/3rd line in no time! Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Active Directory O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Beneficial: 1 Year's Helpdesk Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at Jordan com This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Role: 2nd Line Support Engineer Location: Nottingham Salary: 28,000 - 35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Nottingham area? My client are looking for a technical and personable character to join their ever growing team who is going to hit the ground running. The perfect candidate will have experience in Azure, Windows Server, O365 and Networking. Other technologies are beneficial but they can be taught to someone with the right attitude. There is fantastic training programme which will bring you up to speed with the technology that they use. Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Active Directory O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Requirements: 2 Years MSP Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) / (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at (url removed) This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 15, 2024
Full time
Role: 2nd Line Support Engineer Location: Nottingham Salary: 28,000 - 35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Nottingham area? My client are looking for a technical and personable character to join their ever growing team who is going to hit the ground running. The perfect candidate will have experience in Azure, Windows Server, O365 and Networking. Other technologies are beneficial but they can be taught to someone with the right attitude. There is fantastic training programme which will bring you up to speed with the technology that they use. Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Active Directory O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Requirements: 2 Years MSP Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) / (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at (url removed) This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Are you looking for a fresh challenge, with a forward-thinking organisation within the high-tech engineering sector? The Hyde Group are established Industry experts within Aerospace Engineering and have a new vacancy for a I.T Apprentice working at our site in Stalybridge . About us We are one of the UK's largest and most trusted engineering companies, providing products and services to Aerospace, Defence, Nuclear, Energy and Scientific sectors. We have successfully supplied to the Aerospace industry for over 50 years. We are currently on track to achieve our strong growth plans and we pride ourselves on delivering right first-time solutions and going the extra mile to delight our customers. About the opportunity This is a great opportunity to join a reputable business with a strong set of core values in a friendly supportive environment. We have a strong focus on developing our people with the potential to further your career. Our salaries are competitive and we also offer a generous holiday entitlement of 33 days inclusive of bank holidays along with a fantastic benefits package. As an I.T Apprentice you will be working within an existing team of I.T technicians dealing will the first line support calls and also liaising with second- and third-line support. The right candidate will be able to work as part of a team and also happy to work independently. Main Duties Creating user accounts, password resets, adding printers, etc. Dealing with support requests via the IT Help desk and also supporting via phone and sometimes face to face. Monitoring multiple IT systems producing first line checks to help highlight and issues. Desired Knowledge Windows 10/11 knowledge. Basic networking knowledge. What we offer Competitive salary. Generous annual leave entitlement. Exciting benefits package with access to discounts from leading retailers. Purpose built sites with free parking. Discounted gym membership. Excellent career development opportunities available. Diversity and Inclusion The Hyde Group are committed to creating an inclusive environment where our employees can reach their full potential. We welcome applications from candidates from a diverse range of backgrounds in particular groups who are currently under represented in our sector. All our roles require the need to obtain BPSS clearance which includes DBS check and 3 years employment references. If this sounds like the ideal opportunity for you, then we d love to hear from you.
May 15, 2024
Full time
Are you looking for a fresh challenge, with a forward-thinking organisation within the high-tech engineering sector? The Hyde Group are established Industry experts within Aerospace Engineering and have a new vacancy for a I.T Apprentice working at our site in Stalybridge . About us We are one of the UK's largest and most trusted engineering companies, providing products and services to Aerospace, Defence, Nuclear, Energy and Scientific sectors. We have successfully supplied to the Aerospace industry for over 50 years. We are currently on track to achieve our strong growth plans and we pride ourselves on delivering right first-time solutions and going the extra mile to delight our customers. About the opportunity This is a great opportunity to join a reputable business with a strong set of core values in a friendly supportive environment. We have a strong focus on developing our people with the potential to further your career. Our salaries are competitive and we also offer a generous holiday entitlement of 33 days inclusive of bank holidays along with a fantastic benefits package. As an I.T Apprentice you will be working within an existing team of I.T technicians dealing will the first line support calls and also liaising with second- and third-line support. The right candidate will be able to work as part of a team and also happy to work independently. Main Duties Creating user accounts, password resets, adding printers, etc. Dealing with support requests via the IT Help desk and also supporting via phone and sometimes face to face. Monitoring multiple IT systems producing first line checks to help highlight and issues. Desired Knowledge Windows 10/11 knowledge. Basic networking knowledge. What we offer Competitive salary. Generous annual leave entitlement. Exciting benefits package with access to discounts from leading retailers. Purpose built sites with free parking. Discounted gym membership. Excellent career development opportunities available. Diversity and Inclusion The Hyde Group are committed to creating an inclusive environment where our employees can reach their full potential. We welcome applications from candidates from a diverse range of backgrounds in particular groups who are currently under represented in our sector. All our roles require the need to obtain BPSS clearance which includes DBS check and 3 years employment references. If this sounds like the ideal opportunity for you, then we d love to hear from you.
Job Title: Senior IT Technician Location: Waterlooville, Hampshire Salary: Support Staff Grade D1 £25,628 (FTE), Total Actual Salary £22,483.64 Job Type: Term -time only (40 weeks a year), Temporary 1 year contract with the possibility of extending to 2 years then Permanent contract Hours of Work: Monday to Thursday 8am to 4pm. 8am to 3.30pm on a Friday. The Trustees of the Edith Stein Academy Trust are seeking to appoint a Senior IT Technician to join our hardworking, committed, and enthusiastic IT Support team at Oaklands Catholic School and Sixth Form College in Waterlooville. If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you. You do not have to be a Catholic to work at Oaklands; the Trustees of the Academy Trust welcome applications from candidates of differing faith backgrounds or none who can be supportive of the school ethos. About The Role: You will join a team of three supporting nearly 2,000 users and 1,200 devices across three schools in the Waterlooville and Portsmouth areas. We support a large number of Windows devices (Desktop PC's, Laptops, Tablets), as well as network infrastructure such as switches, servers (both physical and virtual) and wireless access points. We also support printers, photocopiers, and classroom equipment such as projectors, and interactive screens. This is on a Windows LAN with an Office 365 environment. We also support CCTV cameras, the school's phone system, and the sound and lighting equipment in the school hall. You will be expected to play your part in supporting events, such as the annual school play, the Year 7 Disco, or external lettings in the hall on a rota basis. This is a busy and varied role, and you'll have the opportunity to develop new skills. You will help deliver high-quality IT Services to the school community. This will include travelling to and working at other sites during working hours and occasionally providing support for lettings and school events which may be outside of usual working hours, for which overtime is payable. IT Support - We support Senior Leaders, Teachers, Administrative Staff and Students. You will meet or exceed expectations through resolving incidents, answering questions, and actioning change requests quickly and efficiently, or by escalating senior team members as appropriate. We maintain the equipment inventory, maintain audio/visual equipment such as classroom projectors/speakers and interactive panels, and work with suppliers to submit warranty claims among many other things. You will play a part in all of this. Project Support Management - You will work on several projects, which could range from installing new hardware or software, maintenance of firewall policies for security and to ensure a safe browsing environment for users or maintaining the school network build image for desktops and laptops for example. About You: This is a varied role, in which you will be part of a fantastic team. We are looking for a hard-working self-starter who is adaptable, learns quickly, can work as part of a team, and can contribute your ideas and suggestions. You will be able to communicate clearly by telephone, email, in face-to-face discussions, or in online meetings. You'll also have a professional, friendly, and positive manner. You will have passed a Level 3 Apprenticeship and/or have Microsoft certification(s) or equivalent. Ideally, you will have experience of working in a support environment. In return, you work in a positive, friendly environment where you will be making a positive contribution towards the school and the education of our students. Essential: 5 GCSEs grade 5 to 9 including English and Maths or equivalent. Experienced in troubleshooting Windows 10, Windows Server, and Microsoft Office. Ideally, you will either have finished (or close to finishing) a Level 3 Apprenticeship in IT Support (or similar), or have gained Microsoft certification(s). Closing Date: Sunday 16th June 2024, 5pm Interviews: Week commencing 17th June 2024 Please note that once you have applied for the role you will be sent an email with an application form and consent form to fill in. These forms will need to be fully completed and returned for your application to be considered. Please click the APPLY to submit your application for this role and you will be sent an email with application forms to complete. Candidates with previous job titles and experience of; IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, Support Engineer, Support Technician, Desk Support, IT Support Technician, IT Support Engineer, may also be considered for this role.
May 14, 2024
Full time
Job Title: Senior IT Technician Location: Waterlooville, Hampshire Salary: Support Staff Grade D1 £25,628 (FTE), Total Actual Salary £22,483.64 Job Type: Term -time only (40 weeks a year), Temporary 1 year contract with the possibility of extending to 2 years then Permanent contract Hours of Work: Monday to Thursday 8am to 4pm. 8am to 3.30pm on a Friday. The Trustees of the Edith Stein Academy Trust are seeking to appoint a Senior IT Technician to join our hardworking, committed, and enthusiastic IT Support team at Oaklands Catholic School and Sixth Form College in Waterlooville. If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you. You do not have to be a Catholic to work at Oaklands; the Trustees of the Academy Trust welcome applications from candidates of differing faith backgrounds or none who can be supportive of the school ethos. About The Role: You will join a team of three supporting nearly 2,000 users and 1,200 devices across three schools in the Waterlooville and Portsmouth areas. We support a large number of Windows devices (Desktop PC's, Laptops, Tablets), as well as network infrastructure such as switches, servers (both physical and virtual) and wireless access points. We also support printers, photocopiers, and classroom equipment such as projectors, and interactive screens. This is on a Windows LAN with an Office 365 environment. We also support CCTV cameras, the school's phone system, and the sound and lighting equipment in the school hall. You will be expected to play your part in supporting events, such as the annual school play, the Year 7 Disco, or external lettings in the hall on a rota basis. This is a busy and varied role, and you'll have the opportunity to develop new skills. You will help deliver high-quality IT Services to the school community. This will include travelling to and working at other sites during working hours and occasionally providing support for lettings and school events which may be outside of usual working hours, for which overtime is payable. IT Support - We support Senior Leaders, Teachers, Administrative Staff and Students. You will meet or exceed expectations through resolving incidents, answering questions, and actioning change requests quickly and efficiently, or by escalating senior team members as appropriate. We maintain the equipment inventory, maintain audio/visual equipment such as classroom projectors/speakers and interactive panels, and work with suppliers to submit warranty claims among many other things. You will play a part in all of this. Project Support Management - You will work on several projects, which could range from installing new hardware or software, maintenance of firewall policies for security and to ensure a safe browsing environment for users or maintaining the school network build image for desktops and laptops for example. About You: This is a varied role, in which you will be part of a fantastic team. We are looking for a hard-working self-starter who is adaptable, learns quickly, can work as part of a team, and can contribute your ideas and suggestions. You will be able to communicate clearly by telephone, email, in face-to-face discussions, or in online meetings. You'll also have a professional, friendly, and positive manner. You will have passed a Level 3 Apprenticeship and/or have Microsoft certification(s) or equivalent. Ideally, you will have experience of working in a support environment. In return, you work in a positive, friendly environment where you will be making a positive contribution towards the school and the education of our students. Essential: 5 GCSEs grade 5 to 9 including English and Maths or equivalent. Experienced in troubleshooting Windows 10, Windows Server, and Microsoft Office. Ideally, you will either have finished (or close to finishing) a Level 3 Apprenticeship in IT Support (or similar), or have gained Microsoft certification(s). Closing Date: Sunday 16th June 2024, 5pm Interviews: Week commencing 17th June 2024 Please note that once you have applied for the role you will be sent an email with an application form and consent form to fill in. These forms will need to be fully completed and returned for your application to be considered. Please click the APPLY to submit your application for this role and you will be sent an email with application forms to complete. Candidates with previous job titles and experience of; IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, Support Engineer, Support Technician, Desk Support, IT Support Technician, IT Support Engineer, may also be considered for this role.
Get Staffed Online Recruitment Limited
Mansfield, Nottinghamshire
Network Engineer Apprentice - Level 4 Our client is an established provider of voice and data network cabling services since 2002. Quality of service is their key motivation when offering a complete solution for your IT infrastructure requirements. From their offices in Mansfield, Nottinghamshire, they service valued clients nationwide. What you will do in your working day You will assist engineers with the following: Installation of Cat5e/Cat6/Fibre Optic Cabling (cable pulling). Termination of Cat5e/Cat6/Fibre Optic Cabling. Installation of communication racks and hardware. Installation of wireless access point hardware. Creating method statements. Installing CCTV and security systems. The training you will be getting You will work towards an Advanced Level (Level 4) Network Engineer Apprenticeship. You'll have a dedicated Mentor and will also be supported internally by your manager. During this apprenticeship, you will develop a portfolio, attend training courses, and have regular reviews. All apprenticeship work will be completed during working hours. What to expect at the end of your apprenticeship The majority of apprentices are offered a full-time role upon the successful completion of their apprenticeship. Desired skills and personal qualities Communication skills IT skills, Attention to detail Organisation skills Customer care skills Problem solving skills Number skills Logical Team working Driving Licence Qualifications GCSE or equivalent English (Grade 4/C) - Essential GCSE or equivalent Mathematics (Grade 4/C) - Essential Working week Monday to Friday. Shifts to be confirmed. Evenings, early starts, and late finishes will be required a part of the role. Overtime will also be available. Total hours per week: 35
May 14, 2024
Full time
Network Engineer Apprentice - Level 4 Our client is an established provider of voice and data network cabling services since 2002. Quality of service is their key motivation when offering a complete solution for your IT infrastructure requirements. From their offices in Mansfield, Nottinghamshire, they service valued clients nationwide. What you will do in your working day You will assist engineers with the following: Installation of Cat5e/Cat6/Fibre Optic Cabling (cable pulling). Termination of Cat5e/Cat6/Fibre Optic Cabling. Installation of communication racks and hardware. Installation of wireless access point hardware. Creating method statements. Installing CCTV and security systems. The training you will be getting You will work towards an Advanced Level (Level 4) Network Engineer Apprenticeship. You'll have a dedicated Mentor and will also be supported internally by your manager. During this apprenticeship, you will develop a portfolio, attend training courses, and have regular reviews. All apprenticeship work will be completed during working hours. What to expect at the end of your apprenticeship The majority of apprentices are offered a full-time role upon the successful completion of their apprenticeship. Desired skills and personal qualities Communication skills IT skills, Attention to detail Organisation skills Customer care skills Problem solving skills Number skills Logical Team working Driving Licence Qualifications GCSE or equivalent English (Grade 4/C) - Essential GCSE or equivalent Mathematics (Grade 4/C) - Essential Working week Monday to Friday. Shifts to be confirmed. Evenings, early starts, and late finishes will be required a part of the role. Overtime will also be available. Total hours per week: 35
About Primary Technology Ltd: Established in 2004, Primary Technology provide IT services to Education establishments and the private sector. We have built a reputation for excellence in IT services, with a diverse and supportive team of technicians. Role Responsibilities: Be the first point of contact for our customers Receiving and responding to incoming calls and support tickets through numerous channels of communication including email, telephone, online chat, internal requests and automated alerts Setting up new user accounts and password resets Remotely diagnose and troubleshoot workstations, laptops, printers, VOIP telephones, mobile devices, servers, networking infrastructure, VPN and various software packages Performing customer optimisation, daily checks, updates and maintenance to maximise the performance and availability of customers infrastructure and applications Escalate relevant and more complex work to the 2nd/3rd Line Service Desk Engineers Working with 3rd party vendors to resolve customer issues Requirements: Keen interest and personal experience in IT hardware / systems Good interpersonal skills Analytically minded Good problem-solving skills Microsoft Server operational knowledge Microsoft Office Applications operational knowledge Malware identification and removal Basic IP Networking & troubleshooting Computer OS Installation Entry Requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working Hours: Working hours will consist of 40 hours per week. The service desk operates from 08:00 until 18:00 Monday to Friday, each engineer works 8 hours per day and the shift will be either an early morning start or a late finish. Benefits Include: 25 days annual leave + bank holidays Personal and Professional Development Opportunities, including a comprehensive induction Pension Scheme Company funded social/team-building events Future Prospects: Career progression Additional responsibilities Increased exposure to new technologies New job title Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 14, 2024
Full time
About Primary Technology Ltd: Established in 2004, Primary Technology provide IT services to Education establishments and the private sector. We have built a reputation for excellence in IT services, with a diverse and supportive team of technicians. Role Responsibilities: Be the first point of contact for our customers Receiving and responding to incoming calls and support tickets through numerous channels of communication including email, telephone, online chat, internal requests and automated alerts Setting up new user accounts and password resets Remotely diagnose and troubleshoot workstations, laptops, printers, VOIP telephones, mobile devices, servers, networking infrastructure, VPN and various software packages Performing customer optimisation, daily checks, updates and maintenance to maximise the performance and availability of customers infrastructure and applications Escalate relevant and more complex work to the 2nd/3rd Line Service Desk Engineers Working with 3rd party vendors to resolve customer issues Requirements: Keen interest and personal experience in IT hardware / systems Good interpersonal skills Analytically minded Good problem-solving skills Microsoft Server operational knowledge Microsoft Office Applications operational knowledge Malware identification and removal Basic IP Networking & troubleshooting Computer OS Installation Entry Requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working Hours: Working hours will consist of 40 hours per week. The service desk operates from 08:00 until 18:00 Monday to Friday, each engineer works 8 hours per day and the shift will be either an early morning start or a late finish. Benefits Include: 25 days annual leave + bank holidays Personal and Professional Development Opportunities, including a comprehensive induction Pension Scheme Company funded social/team-building events Future Prospects: Career progression Additional responsibilities Increased exposure to new technologies New job title Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
An experienced field-based IT Support Engineer is needed to join an MSP team supporting IT infrastructures for multiple clients across the region. You'll be based in or around the Brighton region on a full-time basis and working on client sites from home or company offices in East Grinstead. Candidates must be good communicators, clear thinkers, and friendly people. Broad experience is valued, especially in managing IT for organisations with 25-500+ users and varying needs. Experience in delivering infrastructure changes and projects would be an advantage. The work is varied and interesting, and their objective is to deliver good-quality outcomes for their clients - they use high-quality software tools to achieve that. If you're already shown your capabilities working for a single organisation, then fast-track your experience by stepping up to manage and deliver services for multiple organisations. This is an excellent opportunity to progress your career with a well-established company! About the Role You'll be the kind of person who can drop into a client's IT infrastructure and improve it. With a calm disposition and leaning on your team where you need to, you'll be able to find resolutions and workarounds as you go. You'll be the kind of person who enjoys the challenge of applying best practice solutions to diverse client IT environments, and your clients will learn to trust you as much as you do. Required Skills: Ability to work on your own initiative as well as support the team Good communications skills Ability to problem solve in a logical manner Be efficient, well-organised, and able to prioritise Able to manage projects, update stakeholders, and manage risk Full Driving Licence Required Experience: Minimum 3 years of experience managing, changing, and operating IT infrastructures for organisations with 25-500 IT users Cloud services such as Microsoft 365, operating/delivering modern workplace services and tools Proven experience running a Windows-based network, from PCs to switches to servers They also value any mix of the following experience: Microsoft Windows Servers and Workstations Virtual Apps and Desktops (Citrix, Microsoft) Microsoft 365-based services Microsoft Exchange (any supported versions) Virtualisation knowledge - Hyper-V/XenServer /VMWare Local and wide-area networking Administering database systems such as Microsoft SQL Server Maths and English qualifications equivalent to GCSE C or above. CompTIA qualifications, past apprenticeship success Vendor qualifications from Microsoft, Citrix, Sophos, Cisco, Veeam Benefits: Friendly environment Varied challenges Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; 3rd Line Support Engineer, IT Support Engineer, IT Project Engineer, 2nd Line Support, 2nd Line IT Technician, 2nd Line Service Engineer and IT Engineer may also be considered.
May 14, 2024
Full time
An experienced field-based IT Support Engineer is needed to join an MSP team supporting IT infrastructures for multiple clients across the region. You'll be based in or around the Brighton region on a full-time basis and working on client sites from home or company offices in East Grinstead. Candidates must be good communicators, clear thinkers, and friendly people. Broad experience is valued, especially in managing IT for organisations with 25-500+ users and varying needs. Experience in delivering infrastructure changes and projects would be an advantage. The work is varied and interesting, and their objective is to deliver good-quality outcomes for their clients - they use high-quality software tools to achieve that. If you're already shown your capabilities working for a single organisation, then fast-track your experience by stepping up to manage and deliver services for multiple organisations. This is an excellent opportunity to progress your career with a well-established company! About the Role You'll be the kind of person who can drop into a client's IT infrastructure and improve it. With a calm disposition and leaning on your team where you need to, you'll be able to find resolutions and workarounds as you go. You'll be the kind of person who enjoys the challenge of applying best practice solutions to diverse client IT environments, and your clients will learn to trust you as much as you do. Required Skills: Ability to work on your own initiative as well as support the team Good communications skills Ability to problem solve in a logical manner Be efficient, well-organised, and able to prioritise Able to manage projects, update stakeholders, and manage risk Full Driving Licence Required Experience: Minimum 3 years of experience managing, changing, and operating IT infrastructures for organisations with 25-500 IT users Cloud services such as Microsoft 365, operating/delivering modern workplace services and tools Proven experience running a Windows-based network, from PCs to switches to servers They also value any mix of the following experience: Microsoft Windows Servers and Workstations Virtual Apps and Desktops (Citrix, Microsoft) Microsoft 365-based services Microsoft Exchange (any supported versions) Virtualisation knowledge - Hyper-V/XenServer /VMWare Local and wide-area networking Administering database systems such as Microsoft SQL Server Maths and English qualifications equivalent to GCSE C or above. CompTIA qualifications, past apprenticeship success Vendor qualifications from Microsoft, Citrix, Sophos, Cisco, Veeam Benefits: Friendly environment Varied challenges Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; 3rd Line Support Engineer, IT Support Engineer, IT Project Engineer, 2nd Line Support, 2nd Line IT Technician, 2nd Line Service Engineer and IT Engineer may also be considered.
Job Title: Senior IT Technician Location: Waterlooville, Hampshire Salary: Support Staff Grade D1 £25,628 (FTE), Total Actual Salary £22,483.64 Job Type: Term -time only (40 weeks a year), Temporary 1 year contract with the possibility of extending to 2 years then Permanent contract Hours of Work: Monday to Thursday 8am to 4pm. 8am to 3.30pm on a Friday. The Trustees of the Edith Stein Academy Trust are seeking to appoint a Senior IT Technician to join our hardworking, committed, and enthusiastic IT Support team at Oaklands Catholic School and Sixth Form College in Waterlooville. If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you. You do not have to be a Catholic to work at Oaklands; the Trustees of the Academy Trust welcome applications from candidates of differing faith backgrounds or none who can be supportive of the school ethos. About The Role: You will join a team of three supporting nearly 2,000 users and 1,200 devices across three schools in the Waterlooville and Portsmouth areas. We support a large number of Windows devices (Desktop PC's, Laptops, Tablets), as well as network infrastructure such as switches, servers (both physical and virtual) and wireless access points. We also support printers, photocopiers, and classroom equipment such as projectors, and interactive screens. This is on a Windows LAN with an Office 365 environment. We also support CCTV cameras, the school's phone system, and the sound and lighting equipment in the school hall. You will be expected to play your part in supporting events, such as the annual school play, the Year 7 Disco, or external lettings in the hall on a rota basis. This is a busy and varied role, and you'll have the opportunity to develop new skills. You will help deliver high-quality IT Services to the school community. This will include travelling to and working at other sites during working hours and occasionally providing support for lettings and school events which may be outside of usual working hours, for which overtime is payable. IT Support - We support Senior Leaders, Teachers, Administrative Staff and Students. You will meet or exceed expectations through resolving incidents, answering questions, and actioning change requests quickly and efficiently, or by escalating senior team members as appropriate. We maintain the equipment inventory, maintain audio/visual equipment such as classroom projectors/speakers and interactive panels, and work with suppliers to submit warranty claims among many other things. You will play a part in all of this. Project Support Management - You will work on several projects, which could range from installing new hardware or software, maintenance of firewall policies for security and to ensure a safe browsing environment for users or maintaining the school network build image for desktops and laptops for example. About You: This is a varied role, in which you will be part of a fantastic team. We are looking for a hard-working self-starter who is adaptable, learns quickly, can work as part of a team, and can contribute your ideas and suggestions. You will be able to communicate clearly by telephone, email, in face-to-face discussions, or in online meetings. You'll also have a professional, friendly, and positive manner. You will have passed a Level 3 Apprenticeship and/or have Microsoft certification(s) or equivalent. Ideally, you will have experience of working in a support environment. In return, you work in a positive, friendly environment where you will be making a positive contribution towards the school and the education of our students. Essential: 5 GCSEs grade 5 to 9 including English and Maths or equivalent. Experienced in troubleshooting Windows 10, Windows Server, and Microsoft Office. Ideally, you will either have finished (or close to finishing) a Level 3 Apprenticeship in IT Support (or similar), or have gained Microsoft certification(s). Closing Date: Sunday 16th June 2024, 5pm Interviews: Week commencing 17th June 2024 Please note that once you have applied for the role you will be sent an email with an application form and consent form to fill in. These forms will need to be fully completed and returned for your application to be considered. Please click the APPLY to submit your application for this role and you will be sent an email with application forms to complete. Candidates with previous job titles and experience of; IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, Support Engineer, Support Technician, Desk Support, IT Support Technician, IT Support Engineer, may also be considered for this role.
May 14, 2024
Contractor
Job Title: Senior IT Technician Location: Waterlooville, Hampshire Salary: Support Staff Grade D1 £25,628 (FTE), Total Actual Salary £22,483.64 Job Type: Term -time only (40 weeks a year), Temporary 1 year contract with the possibility of extending to 2 years then Permanent contract Hours of Work: Monday to Thursday 8am to 4pm. 8am to 3.30pm on a Friday. The Trustees of the Edith Stein Academy Trust are seeking to appoint a Senior IT Technician to join our hardworking, committed, and enthusiastic IT Support team at Oaklands Catholic School and Sixth Form College in Waterlooville. If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you. You do not have to be a Catholic to work at Oaklands; the Trustees of the Academy Trust welcome applications from candidates of differing faith backgrounds or none who can be supportive of the school ethos. About The Role: You will join a team of three supporting nearly 2,000 users and 1,200 devices across three schools in the Waterlooville and Portsmouth areas. We support a large number of Windows devices (Desktop PC's, Laptops, Tablets), as well as network infrastructure such as switches, servers (both physical and virtual) and wireless access points. We also support printers, photocopiers, and classroom equipment such as projectors, and interactive screens. This is on a Windows LAN with an Office 365 environment. We also support CCTV cameras, the school's phone system, and the sound and lighting equipment in the school hall. You will be expected to play your part in supporting events, such as the annual school play, the Year 7 Disco, or external lettings in the hall on a rota basis. This is a busy and varied role, and you'll have the opportunity to develop new skills. You will help deliver high-quality IT Services to the school community. This will include travelling to and working at other sites during working hours and occasionally providing support for lettings and school events which may be outside of usual working hours, for which overtime is payable. IT Support - We support Senior Leaders, Teachers, Administrative Staff and Students. You will meet or exceed expectations through resolving incidents, answering questions, and actioning change requests quickly and efficiently, or by escalating senior team members as appropriate. We maintain the equipment inventory, maintain audio/visual equipment such as classroom projectors/speakers and interactive panels, and work with suppliers to submit warranty claims among many other things. You will play a part in all of this. Project Support Management - You will work on several projects, which could range from installing new hardware or software, maintenance of firewall policies for security and to ensure a safe browsing environment for users or maintaining the school network build image for desktops and laptops for example. About You: This is a varied role, in which you will be part of a fantastic team. We are looking for a hard-working self-starter who is adaptable, learns quickly, can work as part of a team, and can contribute your ideas and suggestions. You will be able to communicate clearly by telephone, email, in face-to-face discussions, or in online meetings. You'll also have a professional, friendly, and positive manner. You will have passed a Level 3 Apprenticeship and/or have Microsoft certification(s) or equivalent. Ideally, you will have experience of working in a support environment. In return, you work in a positive, friendly environment where you will be making a positive contribution towards the school and the education of our students. Essential: 5 GCSEs grade 5 to 9 including English and Maths or equivalent. Experienced in troubleshooting Windows 10, Windows Server, and Microsoft Office. Ideally, you will either have finished (or close to finishing) a Level 3 Apprenticeship in IT Support (or similar), or have gained Microsoft certification(s). Closing Date: Sunday 16th June 2024, 5pm Interviews: Week commencing 17th June 2024 Please note that once you have applied for the role you will be sent an email with an application form and consent form to fill in. These forms will need to be fully completed and returned for your application to be considered. Please click the APPLY to submit your application for this role and you will be sent an email with application forms to complete. Candidates with previous job titles and experience of; IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, Support Engineer, Support Technician, Desk Support, IT Support Technician, IT Support Engineer, may also be considered for this role.
In Technology Group Limited
Nottingham, Nottinghamshire
Role: 2nd Line Support Engineer Location: Nottingham Salary: £28,000 - £35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Nottingham area? My client are looking for a technical and personable character to join their ever growing team who is going to hit the ground running. The perfect candidate will have experience in Azure, Windows Server, O365 and Networking. Other technologies are beneficial but they can be taught to someone with the right attitude. There is fantastic training programme which will bring you up to speed with the technology that they use. Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Active Directory O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Requirements: 2 Years MSP Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on / to discuss in further detail. Alternatively, send your CV directly to me at This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 13, 2024
Full time
Role: 2nd Line Support Engineer Location: Nottingham Salary: £28,000 - £35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Nottingham area? My client are looking for a technical and personable character to join their ever growing team who is going to hit the ground running. The perfect candidate will have experience in Azure, Windows Server, O365 and Networking. Other technologies are beneficial but they can be taught to someone with the right attitude. There is fantastic training programme which will bring you up to speed with the technology that they use. Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Active Directory O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Requirements: 2 Years MSP Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on / to discuss in further detail. Alternatively, send your CV directly to me at This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.