Workday Business Analyst Our client is looking for an experienced Workday Business Analyst with specifically strong experience of GL. The role involves close collaboration with stakeholders to understand needs, streamline processes and drive automation initiatives. The ideal candidate possesses in-depth knowledge of IT service management and Agile methodologies and excellent analytical skills. The role plays a key part in enhancing operational efficiency, user experience, and overall productivity by designing configuring, and optimising modules. As such, strong communication skills, attention to detail, and the ability to work both independently and collaboratively are essential. Key skills & experience Minimum 5 years of experience as a Business Analyst in development, configuration, implementation and support (Workday Financial Implementation is preferred). Strong experience of Workday General Ledger. Configure and manage Financial Systems modules: General Ledger, Accounts Payable, Accounts Receivable, Cash Management & Financial Reporting. Solid Finance / Accounting experience. Knowledge of financial transactions, system configurations, and impact of ERP transactions on the General Ledger and supporting financial schedules. You will act as the primary contact for Financial Systems-related inquiries, issues/enhancements. Good understanding of Financial Systems modules, configurations & integrations. Experience delivering large scale Workday Financial engagements. Excellent analytical, organizational and problem-solving skills. Strong communication both oral and written. Any certification(s) in Workday Financials would be a distinct advantage. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
May 18, 2024
Full time
Workday Business Analyst Our client is looking for an experienced Workday Business Analyst with specifically strong experience of GL. The role involves close collaboration with stakeholders to understand needs, streamline processes and drive automation initiatives. The ideal candidate possesses in-depth knowledge of IT service management and Agile methodologies and excellent analytical skills. The role plays a key part in enhancing operational efficiency, user experience, and overall productivity by designing configuring, and optimising modules. As such, strong communication skills, attention to detail, and the ability to work both independently and collaboratively are essential. Key skills & experience Minimum 5 years of experience as a Business Analyst in development, configuration, implementation and support (Workday Financial Implementation is preferred). Strong experience of Workday General Ledger. Configure and manage Financial Systems modules: General Ledger, Accounts Payable, Accounts Receivable, Cash Management & Financial Reporting. Solid Finance / Accounting experience. Knowledge of financial transactions, system configurations, and impact of ERP transactions on the General Ledger and supporting financial schedules. You will act as the primary contact for Financial Systems-related inquiries, issues/enhancements. Good understanding of Financial Systems modules, configurations & integrations. Experience delivering large scale Workday Financial engagements. Excellent analytical, organizational and problem-solving skills. Strong communication both oral and written. Any certification(s) in Workday Financials would be a distinct advantage. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Multrees Investor Services are an award-winning investment services company who operate in the Financial Services sector. They support transformational change through a range of outsourced investment services to wealth managers, private banks, family offices and advisory businesses. An opening for a Data Analyst Apprentice has opened within the business. The Data Management Team are responsible for the timely and accurate processing of price/yields updates, stock set-up, security static data management and all general data management on behalf of their clients. The Account Opening team are responsible for the timely and accurate opening of client accounts. Multrees have supported numerous employees from this team through a Data Analytics SCQF Level 8 Technical Apprenticeship, so you are in safe hands! Responsibilities: Assist in the maintenance of key securities data held on the Multrees core systems, including the addition of new securities to Multrees' universe and the monitoring/updating of existing data held on behalf of clients Assist in the analysis of exceptions checking to ensure that key static data is accurate Client liaison and stakeholder management Liaising with internal operational teams to ensure any issues are resolved promptly Assist with regulatory reporting e.g. MIFID II transaction reporting Completing and submitting application forms and AML/KYC documentation to Transfer Agents Process AML KYC requests and liaise with Transfer Agents to ensure all accounts Multrees have opened remain AML compliant Exposure to Private Equity investments Maintain effective controls to mitigate risk and ensure compliance to required processes and procedures Key skills: Good analytical skills Ability to operate with enthusiasm and flexibility in a fast-paced environment Excellent attention to detail Analytical approach Ability to prioritise heavy workload and work efficiently under pressure Strong attention to detail Effective communicator Salary: £18,500 per annum. Your salary will be discussed upon completion of your apprenticeship. Working hours: Monday to Friday, 9am - 5pm Benefits: Cycle to work scheme Private health insurance Income protection 25 days holiday allowance plus 8 public holidays Life assurance Discounts Pension Dental cover Travel season ticket loans Volunteer time off Supportive working environment Future prospects: There is the opportunity for continued employment within this team should you perform well during your apprenticeship. We want you to grow, succeed and become a permanent team member. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
May 15, 2024
Full time
Multrees Investor Services are an award-winning investment services company who operate in the Financial Services sector. They support transformational change through a range of outsourced investment services to wealth managers, private banks, family offices and advisory businesses. An opening for a Data Analyst Apprentice has opened within the business. The Data Management Team are responsible for the timely and accurate processing of price/yields updates, stock set-up, security static data management and all general data management on behalf of their clients. The Account Opening team are responsible for the timely and accurate opening of client accounts. Multrees have supported numerous employees from this team through a Data Analytics SCQF Level 8 Technical Apprenticeship, so you are in safe hands! Responsibilities: Assist in the maintenance of key securities data held on the Multrees core systems, including the addition of new securities to Multrees' universe and the monitoring/updating of existing data held on behalf of clients Assist in the analysis of exceptions checking to ensure that key static data is accurate Client liaison and stakeholder management Liaising with internal operational teams to ensure any issues are resolved promptly Assist with regulatory reporting e.g. MIFID II transaction reporting Completing and submitting application forms and AML/KYC documentation to Transfer Agents Process AML KYC requests and liaise with Transfer Agents to ensure all accounts Multrees have opened remain AML compliant Exposure to Private Equity investments Maintain effective controls to mitigate risk and ensure compliance to required processes and procedures Key skills: Good analytical skills Ability to operate with enthusiasm and flexibility in a fast-paced environment Excellent attention to detail Analytical approach Ability to prioritise heavy workload and work efficiently under pressure Strong attention to detail Effective communicator Salary: £18,500 per annum. Your salary will be discussed upon completion of your apprenticeship. Working hours: Monday to Friday, 9am - 5pm Benefits: Cycle to work scheme Private health insurance Income protection 25 days holiday allowance plus 8 public holidays Life assurance Discounts Pension Dental cover Travel season ticket loans Volunteer time off Supportive working environment Future prospects: There is the opportunity for continued employment within this team should you perform well during your apprenticeship. We want you to grow, succeed and become a permanent team member. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Job Profile Summary The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. The team provides critical front-line support to Accountants, Consolidation Unit Submitters responsible for data submissions, External Financial Reporting, Segment Reporting teams and the Balance Sheet Assurance (BSA) community. Across our finance solutions there are over 5,000 global users supported. This is a high-pressure customer facing role and the role holder must develop a very good working understanding of the solutions and end-to-end processes undertaken in finance. The role requires a high degree of technical competency coupled with accounting knowledge and understanding how accounting transactions are processed in a systems environment. The role holder must also develop a strong working knowledge of our finance solutions and would be expected to have SME knowledge in one or more applications in the landscape. The role holder must therefore possess a good understanding of accounting principles and be able to assist the team's manager in supporting the needs of the people they support. The team are also responsible for providing end user training from time to time. Job Advert My Services Analyst The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. Key Accountabilities: Provide user support to GBS and business reporting teams & accounting centres, finance & other functions, segment & MI teams and group accounts Promote adherence to the policies, standards, and governance processes set by group, segment and the Data Management teams. Support the finance data framework (FDF) system and process to ensure defined use cases are operable and understood Support the period end close, including coordination of special periods usage, Balance Carry Forward (BCF) and consolidation processes (BCS) Provide support to the finance users, Segment & Business Control teams in completing the quarterly BSA cycle Provide oversight of transactional data flows from source systems into the Finance Business Warehouse (FBW) and through to the BCS solutions for Group and Statutory consolidation Assist with system maintenance activities of Period End Close and BSA cycles, e.g., period locks, calendar updates Assist the manager in providing critical daily input during the close for inclusion in the daily close meetings conducted for each workday of the World Class Close Ensure tickets are raised by users for all service requests, defects, enhancements and identify any items that are close critical and follow up with users upon resolution. Support effective time zone coverage through being available when necessary to ensure appropriate and capable holiday and weekend customer support is available during the critical workdays. Use the toolsets to monitor the business for timely completion of activities and clearing of data errors offering proactive assistance Hold sufficient knowledge of the Harmonised Data Set (HDS) and associated mapping structures to provide assurance of data integrity via monitoring of FBW data and associated systems Attend and take improvement actions on relevant User Group meetings Hold sufficient knowledge to resolve 80% or greater of issues / questions raised without the need for escalation to other parts of the organisation Be an internal port of call for level 6 my services analysts to assist with building their knowledge Provide input with incident investigations; recommend corrective actions and share learnings Educate users on finance processes including in-support ad-hoc training, delivery of training sessions via audio and formal classroom training delivery for courses advertised by the Finance Academy (e.g., FBW End to End Reporting) Essential Education and Experience: College degree, specialised training or equivalent work experience Accountancy qualification or working towards one (e.g., CIMA, CPA, ACA, ACCA) Extensive experience with SAP, BWs or other comparable financial systems Relevant work experience within the Finance team of a business or relevant areas of the central Finance function. Understanding of financial control processes and the end-to-end accounting cycle On the job exposure to SAP ECC, BW, S4 HANA and BCS/BPC Specialism in one or more SAP Applications (e.g., BW, AA&PS, BCS, FI/CO) Ability to manage multiple conflicting priorities under the time pressure Must be willing to work some element of "shift" work (during critical periods early starts or late finishes, weekends and holidays may be required) Excellent customer service skills Excellent team player with the ability to communicate effectively and develop & sustain relationships with customers and teams within the support organisations Desirable Criteria: Formal customer service training. Knowledge of IFRS, SOx, and experience or formal training working with other local statutory reporting requirements Exposure to Segmental, Group Reporting or Business Reporting processes Entity Finance Job Family Group Finance Group Relocation available No Travel required Yes - up to 10% Time Type Full time Country United Kingdom About BP FINANCE Join us in a crucial time of transition. We are bringing all of our finance and procurement activities for the group into one place, enabling better work. For you this means working with us on: Compliance - efficiently delivering external reporting requirements to ensure we continue to meet our regulatory obligations in all jurisdictions, supported by robust control environment across all three lines of defence. Stewardship - laying out a robust finance framework and providing ongoing management of the balance sheet and portfolio execution, supported by effective advocacy to the market. Performance - facilitating the effective allocation of capital, development of business plans and coordination of business performance interventions to ensure a consistent delivery between strategic aspirations, operational forecasts and delivered outcomes. Furthermore, you will be responsible for value creation through mergers and acquisition-led deals, commercial negotiations and integration of business opportunities. Transformation - driving digital transformation (centralising, digitising, optimising) across all elements of the finance entity to achieve sector-leading cost-performance. Legal disclaimer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, neurodiversity/neurocognitive functioning, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations.
Sep 24, 2022
Full time
Job Profile Summary The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. The team provides critical front-line support to Accountants, Consolidation Unit Submitters responsible for data submissions, External Financial Reporting, Segment Reporting teams and the Balance Sheet Assurance (BSA) community. Across our finance solutions there are over 5,000 global users supported. This is a high-pressure customer facing role and the role holder must develop a very good working understanding of the solutions and end-to-end processes undertaken in finance. The role requires a high degree of technical competency coupled with accounting knowledge and understanding how accounting transactions are processed in a systems environment. The role holder must also develop a strong working knowledge of our finance solutions and would be expected to have SME knowledge in one or more applications in the landscape. The role holder must therefore possess a good understanding of accounting principles and be able to assist the team's manager in supporting the needs of the people they support. The team are also responsible for providing end user training from time to time. Job Advert My Services Analyst The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. Key Accountabilities: Provide user support to GBS and business reporting teams & accounting centres, finance & other functions, segment & MI teams and group accounts Promote adherence to the policies, standards, and governance processes set by group, segment and the Data Management teams. Support the finance data framework (FDF) system and process to ensure defined use cases are operable and understood Support the period end close, including coordination of special periods usage, Balance Carry Forward (BCF) and consolidation processes (BCS) Provide support to the finance users, Segment & Business Control teams in completing the quarterly BSA cycle Provide oversight of transactional data flows from source systems into the Finance Business Warehouse (FBW) and through to the BCS solutions for Group and Statutory consolidation Assist with system maintenance activities of Period End Close and BSA cycles, e.g., period locks, calendar updates Assist the manager in providing critical daily input during the close for inclusion in the daily close meetings conducted for each workday of the World Class Close Ensure tickets are raised by users for all service requests, defects, enhancements and identify any items that are close critical and follow up with users upon resolution. Support effective time zone coverage through being available when necessary to ensure appropriate and capable holiday and weekend customer support is available during the critical workdays. Use the toolsets to monitor the business for timely completion of activities and clearing of data errors offering proactive assistance Hold sufficient knowledge of the Harmonised Data Set (HDS) and associated mapping structures to provide assurance of data integrity via monitoring of FBW data and associated systems Attend and take improvement actions on relevant User Group meetings Hold sufficient knowledge to resolve 80% or greater of issues / questions raised without the need for escalation to other parts of the organisation Be an internal port of call for level 6 my services analysts to assist with building their knowledge Provide input with incident investigations; recommend corrective actions and share learnings Educate users on finance processes including in-support ad-hoc training, delivery of training sessions via audio and formal classroom training delivery for courses advertised by the Finance Academy (e.g., FBW End to End Reporting) Essential Education and Experience: College degree, specialised training or equivalent work experience Accountancy qualification or working towards one (e.g., CIMA, CPA, ACA, ACCA) Extensive experience with SAP, BWs or other comparable financial systems Relevant work experience within the Finance team of a business or relevant areas of the central Finance function. Understanding of financial control processes and the end-to-end accounting cycle On the job exposure to SAP ECC, BW, S4 HANA and BCS/BPC Specialism in one or more SAP Applications (e.g., BW, AA&PS, BCS, FI/CO) Ability to manage multiple conflicting priorities under the time pressure Must be willing to work some element of "shift" work (during critical periods early starts or late finishes, weekends and holidays may be required) Excellent customer service skills Excellent team player with the ability to communicate effectively and develop & sustain relationships with customers and teams within the support organisations Desirable Criteria: Formal customer service training. Knowledge of IFRS, SOx, and experience or formal training working with other local statutory reporting requirements Exposure to Segmental, Group Reporting or Business Reporting processes Entity Finance Job Family Group Finance Group Relocation available No Travel required Yes - up to 10% Time Type Full time Country United Kingdom About BP FINANCE Join us in a crucial time of transition. We are bringing all of our finance and procurement activities for the group into one place, enabling better work. For you this means working with us on: Compliance - efficiently delivering external reporting requirements to ensure we continue to meet our regulatory obligations in all jurisdictions, supported by robust control environment across all three lines of defence. Stewardship - laying out a robust finance framework and providing ongoing management of the balance sheet and portfolio execution, supported by effective advocacy to the market. Performance - facilitating the effective allocation of capital, development of business plans and coordination of business performance interventions to ensure a consistent delivery between strategic aspirations, operational forecasts and delivered outcomes. Furthermore, you will be responsible for value creation through mergers and acquisition-led deals, commercial negotiations and integration of business opportunities. Transformation - driving digital transformation (centralising, digitising, optimising) across all elements of the finance entity to achieve sector-leading cost-performance. Legal disclaimer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, neurodiversity/neurocognitive functioning, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations.
Job Profile Summary The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. The team provides critical front-line support to Accountants, Consolidation Unit Submitters responsible for data submissions, External Financial Reporting, Segment Reporting teams and the Balance Sheet Assurance (BSA) community. Across our finance solutions there are over 5,000 global users supported. This is a high-pressure customer facing role and the role holder must develop a very good working understanding of the solutions and end-to-end processes undertaken in finance. The role requires a high degree of technical competency coupled with accounting knowledge and understanding how accounting transactions are processed in a systems environment. The role holder must also develop a strong working knowledge of our finance solutions and would be expected to have SME knowledge in one or more applications in the landscape. The role holder must therefore possess a good understanding of accounting principles and be able to assist the team's manager in supporting the needs of the people they support. The team are also responsible for providing end user training from time to time. Job Advert My Services Analyst The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. Key Accountabilities: Provide user support to GBS and business reporting teams & accounting centres, finance & other functions, segment & MI teams and group accounts Promote adherence to the policies, standards, and governance processes set by group, segment and the Data Management teams. Support the finance data framework (FDF) system and process to ensure defined use cases are operable and understood Support the period end close, including coordination of special periods usage, Balance Carry Forward (BCF) and consolidation processes (BCS) Provide support to the finance users, Segment & Business Control teams in completing the quarterly BSA cycle Provide oversight of transactional data flows from source systems into the Finance Business Warehouse (FBW) and through to the BCS solutions for Group and Statutory consolidation Assist with system maintenance activities of Period End Close and BSA cycles, e.g., period locks, calendar updates Assist the manager in providing critical daily input during the close for inclusion in the daily close meetings conducted for each workday of the World Class Close Ensure tickets are raised by users for all service requests, defects, enhancements and identify any items that are close critical and follow up with users upon resolution. Support effective time zone coverage through being available when necessary to ensure appropriate and capable holiday and weekend customer support is available during the critical workdays. Use the toolsets to monitor the business for timely completion of activities and clearing of data errors offering proactive assistance Hold sufficient knowledge of the Harmonised Data Set (HDS) and associated mapping structures to provide assurance of data integrity via monitoring of FBW data and associated systems Attend and take improvement actions on relevant User Group meetings Hold sufficient knowledge to resolve 80% or greater of issues / questions raised without the need for escalation to other parts of the organisation Be an internal port of call for level 6 my services analysts to assist with building their knowledge Provide input with incident investigations; recommend corrective actions and share learnings Educate users on finance processes including in-support ad-hoc training, delivery of training sessions via audio and formal classroom training delivery for courses advertised by the Finance Academy (e.g., FBW End to End Reporting) Essential Education and Experience: College degree, specialised training or equivalent work experience Accountancy qualification or working towards one (e.g., CIMA, CPA, ACA, ACCA) Extensive experience with SAP, BWs or other comparable financial systems Relevant work experience within the Finance team of a business or relevant areas of the central Finance function. Understanding of financial control processes and the end-to-end accounting cycle On the job exposure to SAP ECC, BW, S4 HANA and BCS/BPC Specialism in one or more SAP Applications (e.g., BW, AA&PS, BCS, FI/CO) Ability to manage multiple conflicting priorities under the time pressure Must be willing to work some element of "shift" work (during critical periods early starts or late finishes, weekends and holidays may be required) Excellent customer service skills Excellent team player with the ability to communicate effectively and develop & sustain relationships with customers and teams within the support organisations Desirable Criteria: Formal customer service training. Knowledge of IFRS, SOx, and experience or formal training working with other local statutory reporting requirements Exposure to Segmental, Group Reporting or Business Reporting processes Entity Finance Job Family Group Finance Group Relocation available No Travel required Yes - up to 10% Time Type Full time Country United Kingdom About BP FINANCE Join us in a crucial time of transition. We are bringing all of our finance and procurement activities for the group into one place, enabling better work. For you this means working with us on: Compliance - efficiently delivering external reporting requirements to ensure we continue to meet our regulatory obligations in all jurisdictions, supported by robust control environment across all three lines of defence. Stewardship - laying out a robust finance framework and providing ongoing management of the balance sheet and portfolio execution, supported by effective advocacy to the market. Performance - facilitating the effective allocation of capital, development of business plans and coordination of business performance interventions to ensure a consistent delivery between strategic aspirations, operational forecasts and delivered outcomes. Furthermore, you will be responsible for value creation through mergers and acquisition-led deals, commercial negotiations and integration of business opportunities. Transformation - driving digital transformation (centralising, digitising, optimising) across all elements of the finance entity to achieve sector-leading cost-performance. Legal disclaimer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, neurodiversity/neurocognitive functioning, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations.
Sep 24, 2022
Full time
Job Profile Summary The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. The team provides critical front-line support to Accountants, Consolidation Unit Submitters responsible for data submissions, External Financial Reporting, Segment Reporting teams and the Balance Sheet Assurance (BSA) community. Across our finance solutions there are over 5,000 global users supported. This is a high-pressure customer facing role and the role holder must develop a very good working understanding of the solutions and end-to-end processes undertaken in finance. The role requires a high degree of technical competency coupled with accounting knowledge and understanding how accounting transactions are processed in a systems environment. The role holder must also develop a strong working knowledge of our finance solutions and would be expected to have SME knowledge in one or more applications in the landscape. The role holder must therefore possess a good understanding of accounting principles and be able to assist the team's manager in supporting the needs of the people they support. The team are also responsible for providing end user training from time to time. Job Advert My Services Analyst The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. Key Accountabilities: Provide user support to GBS and business reporting teams & accounting centres, finance & other functions, segment & MI teams and group accounts Promote adherence to the policies, standards, and governance processes set by group, segment and the Data Management teams. Support the finance data framework (FDF) system and process to ensure defined use cases are operable and understood Support the period end close, including coordination of special periods usage, Balance Carry Forward (BCF) and consolidation processes (BCS) Provide support to the finance users, Segment & Business Control teams in completing the quarterly BSA cycle Provide oversight of transactional data flows from source systems into the Finance Business Warehouse (FBW) and through to the BCS solutions for Group and Statutory consolidation Assist with system maintenance activities of Period End Close and BSA cycles, e.g., period locks, calendar updates Assist the manager in providing critical daily input during the close for inclusion in the daily close meetings conducted for each workday of the World Class Close Ensure tickets are raised by users for all service requests, defects, enhancements and identify any items that are close critical and follow up with users upon resolution. Support effective time zone coverage through being available when necessary to ensure appropriate and capable holiday and weekend customer support is available during the critical workdays. Use the toolsets to monitor the business for timely completion of activities and clearing of data errors offering proactive assistance Hold sufficient knowledge of the Harmonised Data Set (HDS) and associated mapping structures to provide assurance of data integrity via monitoring of FBW data and associated systems Attend and take improvement actions on relevant User Group meetings Hold sufficient knowledge to resolve 80% or greater of issues / questions raised without the need for escalation to other parts of the organisation Be an internal port of call for level 6 my services analysts to assist with building their knowledge Provide input with incident investigations; recommend corrective actions and share learnings Educate users on finance processes including in-support ad-hoc training, delivery of training sessions via audio and formal classroom training delivery for courses advertised by the Finance Academy (e.g., FBW End to End Reporting) Essential Education and Experience: College degree, specialised training or equivalent work experience Accountancy qualification or working towards one (e.g., CIMA, CPA, ACA, ACCA) Extensive experience with SAP, BWs or other comparable financial systems Relevant work experience within the Finance team of a business or relevant areas of the central Finance function. Understanding of financial control processes and the end-to-end accounting cycle On the job exposure to SAP ECC, BW, S4 HANA and BCS/BPC Specialism in one or more SAP Applications (e.g., BW, AA&PS, BCS, FI/CO) Ability to manage multiple conflicting priorities under the time pressure Must be willing to work some element of "shift" work (during critical periods early starts or late finishes, weekends and holidays may be required) Excellent customer service skills Excellent team player with the ability to communicate effectively and develop & sustain relationships with customers and teams within the support organisations Desirable Criteria: Formal customer service training. Knowledge of IFRS, SOx, and experience or formal training working with other local statutory reporting requirements Exposure to Segmental, Group Reporting or Business Reporting processes Entity Finance Job Family Group Finance Group Relocation available No Travel required Yes - up to 10% Time Type Full time Country United Kingdom About BP FINANCE Join us in a crucial time of transition. We are bringing all of our finance and procurement activities for the group into one place, enabling better work. For you this means working with us on: Compliance - efficiently delivering external reporting requirements to ensure we continue to meet our regulatory obligations in all jurisdictions, supported by robust control environment across all three lines of defence. Stewardship - laying out a robust finance framework and providing ongoing management of the balance sheet and portfolio execution, supported by effective advocacy to the market. Performance - facilitating the effective allocation of capital, development of business plans and coordination of business performance interventions to ensure a consistent delivery between strategic aspirations, operational forecasts and delivered outcomes. Furthermore, you will be responsible for value creation through mergers and acquisition-led deals, commercial negotiations and integration of business opportunities. Transformation - driving digital transformation (centralising, digitising, optimising) across all elements of the finance entity to achieve sector-leading cost-performance. Legal disclaimer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, neurodiversity/neurocognitive functioning, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations.
Job Profile Summary The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. The team provides critical front-line support to Accountants, Consolidation Unit Submitters responsible for data submissions, External Financial Reporting, Segment Reporting teams and the Balance Sheet Assurance (BSA) community. Across our finance solutions there are over 5,000 global users supported. This is a high-pressure customer facing role and the role holder must develop a very good working understanding of the solutions and end-to-end processes undertaken in finance. The role requires a high degree of technical competency coupled with accounting knowledge and understanding how accounting transactions are processed in a systems environment. The role holder must also develop a strong working knowledge of our finance solutions and would be expected to have SME knowledge in one or more applications in the landscape. The role holder must therefore possess a good understanding of accounting principles and be able to assist the team's manager in supporting the needs of the people they support. The team are also responsible for providing end user training from time to time. Job Advert My Services Analyst The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. Key Accountabilities: Provide user support to GBS and business reporting teams & accounting centres, finance & other functions, segment & MI teams and group accounts Promote adherence to the policies, standards, and governance processes set by group, segment and the Data Management teams. Support the finance data framework (FDF) system and process to ensure defined use cases are operable and understood Support the period end close, including coordination of special periods usage, Balance Carry Forward (BCF) and consolidation processes (BCS) Provide support to the finance users, Segment & Business Control teams in completing the quarterly BSA cycle Provide oversight of transactional data flows from source systems into the Finance Business Warehouse (FBW) and through to the BCS solutions for Group and Statutory consolidation Assist with system maintenance activities of Period End Close and BSA cycles, e.g., period locks, calendar updates Assist the manager in providing critical daily input during the close for inclusion in the daily close meetings conducted for each workday of the World Class Close Ensure tickets are raised by users for all service requests, defects, enhancements and identify any items that are close critical and follow up with users upon resolution. Support effective time zone coverage through being available when necessary to ensure appropriate and capable holiday and weekend customer support is available during the critical workdays. Use the toolsets to monitor the business for timely completion of activities and clearing of data errors offering proactive assistance Hold sufficient knowledge of the Harmonised Data Set (HDS) and associated mapping structures to provide assurance of data integrity via monitoring of FBW data and associated systems Attend and take improvement actions on relevant User Group meetings Hold sufficient knowledge to resolve 80% or greater of issues / questions raised without the need for escalation to other parts of the organisation Be an internal port of call for level 6 my services analysts to assist with building their knowledge Provide input with incident investigations; recommend corrective actions and share learnings Educate users on finance processes including in-support ad-hoc training, delivery of training sessions via audio and formal classroom training delivery for courses advertised by the Finance Academy (e.g., FBW End to End Reporting) Essential Education and Experience: College degree, specialised training or equivalent work experience Accountancy qualification or working towards one (e.g., CIMA, CPA, ACA, ACCA) Extensive experience with SAP, BWs or other comparable financial systems Relevant work experience within the Finance team of a business or relevant areas of the central Finance function. Understanding of financial control processes and the end-to-end accounting cycle On the job exposure to SAP ECC, BW, S4 HANA and BCS/BPC Specialism in one or more SAP Applications (e.g., BW, AA&PS, BCS, FI/CO) Ability to manage multiple conflicting priorities under the time pressure Must be willing to work some element of "shift" work (during critical periods early starts or late finishes, weekends and holidays may be required) Excellent customer service skills Excellent team player with the ability to communicate effectively and develop & sustain relationships with customers and teams within the support organisations Desirable Criteria: Formal customer service training. Knowledge of IFRS, SOx, and experience or formal training working with other local statutory reporting requirements Exposure to Segmental, Group Reporting or Business Reporting processes Entity Finance Job Family Group Finance Group Relocation available No Travel required Yes - up to 10% Time Type Full time Country United Kingdom About BP FINANCE Join us in a crucial time of transition. We are bringing all of our finance and procurement activities for the group into one place, enabling better work. For you this means working with us on: Compliance - efficiently delivering external reporting requirements to ensure we continue to meet our regulatory obligations in all jurisdictions, supported by robust control environment across all three lines of defence. Stewardship - laying out a robust finance framework and providing ongoing management of the balance sheet and portfolio execution, supported by effective advocacy to the market. Performance - facilitating the effective allocation of capital, development of business plans and coordination of business performance interventions to ensure a consistent delivery between strategic aspirations, operational forecasts and delivered outcomes. Furthermore, you will be responsible for value creation through mergers and acquisition-led deals, commercial negotiations and integration of business opportunities. Transformation - driving digital transformation (centralising, digitising, optimising) across all elements of the finance entity to achieve sector-leading cost-performance. Legal disclaimer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, neurodiversity/neurocognitive functioning, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations.
Sep 24, 2022
Full time
Job Profile Summary The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. The team provides critical front-line support to Accountants, Consolidation Unit Submitters responsible for data submissions, External Financial Reporting, Segment Reporting teams and the Balance Sheet Assurance (BSA) community. Across our finance solutions there are over 5,000 global users supported. This is a high-pressure customer facing role and the role holder must develop a very good working understanding of the solutions and end-to-end processes undertaken in finance. The role requires a high degree of technical competency coupled with accounting knowledge and understanding how accounting transactions are processed in a systems environment. The role holder must also develop a strong working knowledge of our finance solutions and would be expected to have SME knowledge in one or more applications in the landscape. The role holder must therefore possess a good understanding of accounting principles and be able to assist the team's manager in supporting the needs of the people they support. The team are also responsible for providing end user training from time to time. Job Advert My Services Analyst The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. Key Accountabilities: Provide user support to GBS and business reporting teams & accounting centres, finance & other functions, segment & MI teams and group accounts Promote adherence to the policies, standards, and governance processes set by group, segment and the Data Management teams. Support the finance data framework (FDF) system and process to ensure defined use cases are operable and understood Support the period end close, including coordination of special periods usage, Balance Carry Forward (BCF) and consolidation processes (BCS) Provide support to the finance users, Segment & Business Control teams in completing the quarterly BSA cycle Provide oversight of transactional data flows from source systems into the Finance Business Warehouse (FBW) and through to the BCS solutions for Group and Statutory consolidation Assist with system maintenance activities of Period End Close and BSA cycles, e.g., period locks, calendar updates Assist the manager in providing critical daily input during the close for inclusion in the daily close meetings conducted for each workday of the World Class Close Ensure tickets are raised by users for all service requests, defects, enhancements and identify any items that are close critical and follow up with users upon resolution. Support effective time zone coverage through being available when necessary to ensure appropriate and capable holiday and weekend customer support is available during the critical workdays. Use the toolsets to monitor the business for timely completion of activities and clearing of data errors offering proactive assistance Hold sufficient knowledge of the Harmonised Data Set (HDS) and associated mapping structures to provide assurance of data integrity via monitoring of FBW data and associated systems Attend and take improvement actions on relevant User Group meetings Hold sufficient knowledge to resolve 80% or greater of issues / questions raised without the need for escalation to other parts of the organisation Be an internal port of call for level 6 my services analysts to assist with building their knowledge Provide input with incident investigations; recommend corrective actions and share learnings Educate users on finance processes including in-support ad-hoc training, delivery of training sessions via audio and formal classroom training delivery for courses advertised by the Finance Academy (e.g., FBW End to End Reporting) Essential Education and Experience: College degree, specialised training or equivalent work experience Accountancy qualification or working towards one (e.g., CIMA, CPA, ACA, ACCA) Extensive experience with SAP, BWs or other comparable financial systems Relevant work experience within the Finance team of a business or relevant areas of the central Finance function. Understanding of financial control processes and the end-to-end accounting cycle On the job exposure to SAP ECC, BW, S4 HANA and BCS/BPC Specialism in one or more SAP Applications (e.g., BW, AA&PS, BCS, FI/CO) Ability to manage multiple conflicting priorities under the time pressure Must be willing to work some element of "shift" work (during critical periods early starts or late finishes, weekends and holidays may be required) Excellent customer service skills Excellent team player with the ability to communicate effectively and develop & sustain relationships with customers and teams within the support organisations Desirable Criteria: Formal customer service training. Knowledge of IFRS, SOx, and experience or formal training working with other local statutory reporting requirements Exposure to Segmental, Group Reporting or Business Reporting processes Entity Finance Job Family Group Finance Group Relocation available No Travel required Yes - up to 10% Time Type Full time Country United Kingdom About BP FINANCE Join us in a crucial time of transition. We are bringing all of our finance and procurement activities for the group into one place, enabling better work. For you this means working with us on: Compliance - efficiently delivering external reporting requirements to ensure we continue to meet our regulatory obligations in all jurisdictions, supported by robust control environment across all three lines of defence. Stewardship - laying out a robust finance framework and providing ongoing management of the balance sheet and portfolio execution, supported by effective advocacy to the market. Performance - facilitating the effective allocation of capital, development of business plans and coordination of business performance interventions to ensure a consistent delivery between strategic aspirations, operational forecasts and delivered outcomes. Furthermore, you will be responsible for value creation through mergers and acquisition-led deals, commercial negotiations and integration of business opportunities. Transformation - driving digital transformation (centralising, digitising, optimising) across all elements of the finance entity to achieve sector-leading cost-performance. Legal disclaimer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, neurodiversity/neurocognitive functioning, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations.
Job Profile Summary The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. The team provides critical front-line support to Accountants, Consolidation Unit Submitters responsible for data submissions, External Financial Reporting, Segment Reporting teams and the Balance Sheet Assurance (BSA) community. Across our finance solutions there are over 5,000 global users supported. This is a high-pressure customer facing role and the role holder must develop a very good working understanding of the solutions and end-to-end processes undertaken in finance. The role requires a high degree of technical competency coupled with accounting knowledge and understanding how accounting transactions are processed in a systems environment. The role holder must also develop a strong working knowledge of our finance solutions and would be expected to have SME knowledge in one or more applications in the landscape. The role holder must therefore possess a good understanding of accounting principles and be able to assist the team's manager in supporting the needs of the people they support. The team are also responsible for providing end user training from time to time. Job Advert My Services Analyst The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. Key Accountabilities: Provide user support to GBS and business reporting teams & accounting centres, finance & other functions, segment & MI teams and group accounts Promote adherence to the policies, standards, and governance processes set by group, segment and the Data Management teams. Support the finance data framework (FDF) system and process to ensure defined use cases are operable and understood Support the period end close, including coordination of special periods usage, Balance Carry Forward (BCF) and consolidation processes (BCS) Provide support to the finance users, Segment & Business Control teams in completing the quarterly BSA cycle Provide oversight of transactional data flows from source systems into the Finance Business Warehouse (FBW) and through to the BCS solutions for Group and Statutory consolidation Assist with system maintenance activities of Period End Close and BSA cycles, e.g., period locks, calendar updates Assist the manager in providing critical daily input during the close for inclusion in the daily close meetings conducted for each workday of the World Class Close Ensure tickets are raised by users for all service requests, defects, enhancements and identify any items that are close critical and follow up with users upon resolution. Support effective time zone coverage through being available when necessary to ensure appropriate and capable holiday and weekend customer support is available during the critical workdays. Use the toolsets to monitor the business for timely completion of activities and clearing of data errors offering proactive assistance Hold sufficient knowledge of the Harmonised Data Set (HDS) and associated mapping structures to provide assurance of data integrity via monitoring of FBW data and associated systems Attend and take improvement actions on relevant User Group meetings Hold sufficient knowledge to resolve 80% or greater of issues / questions raised without the need for escalation to other parts of the organisation Be an internal port of call for level 6 my services analysts to assist with building their knowledge Provide input with incident investigations; recommend corrective actions and share learnings Educate users on finance processes including in-support ad-hoc training, delivery of training sessions via audio and formal classroom training delivery for courses advertised by the Finance Academy (e.g., FBW End to End Reporting) Essential Education and Experience: College degree, specialised training or equivalent work experience Accountancy qualification or working towards one (e.g., CIMA, CPA, ACA, ACCA) Extensive experience with SAP, BWs or other comparable financial systems Relevant work experience within the Finance team of a business or relevant areas of the central Finance function. Understanding of financial control processes and the end-to-end accounting cycle On the job exposure to SAP ECC, BW, S4 HANA and BCS/BPC Specialism in one or more SAP Applications (e.g., BW, AA&PS, BCS, FI/CO) Ability to manage multiple conflicting priorities under the time pressure Must be willing to work some element of "shift" work (during critical periods early starts or late finishes, weekends and holidays may be required) Excellent customer service skills Excellent team player with the ability to communicate effectively and develop & sustain relationships with customers and teams within the support organisations Desirable Criteria: Formal customer service training. Knowledge of IFRS, SOx, and experience or formal training working with other local statutory reporting requirements Exposure to Segmental, Group Reporting or Business Reporting processes Entity Finance Job Family Group Finance Group Relocation available No Travel required Yes - up to 10% Time Type Full time Country United Kingdom About BP FINANCE Join us in a crucial time of transition. We are bringing all of our finance and procurement activities for the group into one place, enabling better work. For you this means working with us on: Compliance - efficiently delivering external reporting requirements to ensure we continue to meet our regulatory obligations in all jurisdictions, supported by robust control environment across all three lines of defence. Stewardship - laying out a robust finance framework and providing ongoing management of the balance sheet and portfolio execution, supported by effective advocacy to the market. Performance - facilitating the effective allocation of capital, development of business plans and coordination of business performance interventions to ensure a consistent delivery between strategic aspirations, operational forecasts and delivered outcomes. Furthermore, you will be responsible for value creation through mergers and acquisition-led deals, commercial negotiations and integration of business opportunities. Transformation - driving digital transformation (centralising, digitising, optimising) across all elements of the finance entity to achieve sector-leading cost-performance. Legal disclaimer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, neurodiversity/neurocognitive functioning, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations.
Sep 24, 2022
Full time
Job Profile Summary The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. The team provides critical front-line support to Accountants, Consolidation Unit Submitters responsible for data submissions, External Financial Reporting, Segment Reporting teams and the Balance Sheet Assurance (BSA) community. Across our finance solutions there are over 5,000 global users supported. This is a high-pressure customer facing role and the role holder must develop a very good working understanding of the solutions and end-to-end processes undertaken in finance. The role requires a high degree of technical competency coupled with accounting knowledge and understanding how accounting transactions are processed in a systems environment. The role holder must also develop a strong working knowledge of our finance solutions and would be expected to have SME knowledge in one or more applications in the landscape. The role holder must therefore possess a good understanding of accounting principles and be able to assist the team's manager in supporting the needs of the people they support. The team are also responsible for providing end user training from time to time. Job Advert My Services Analyst The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. Key Accountabilities: Provide user support to GBS and business reporting teams & accounting centres, finance & other functions, segment & MI teams and group accounts Promote adherence to the policies, standards, and governance processes set by group, segment and the Data Management teams. Support the finance data framework (FDF) system and process to ensure defined use cases are operable and understood Support the period end close, including coordination of special periods usage, Balance Carry Forward (BCF) and consolidation processes (BCS) Provide support to the finance users, Segment & Business Control teams in completing the quarterly BSA cycle Provide oversight of transactional data flows from source systems into the Finance Business Warehouse (FBW) and through to the BCS solutions for Group and Statutory consolidation Assist with system maintenance activities of Period End Close and BSA cycles, e.g., period locks, calendar updates Assist the manager in providing critical daily input during the close for inclusion in the daily close meetings conducted for each workday of the World Class Close Ensure tickets are raised by users for all service requests, defects, enhancements and identify any items that are close critical and follow up with users upon resolution. Support effective time zone coverage through being available when necessary to ensure appropriate and capable holiday and weekend customer support is available during the critical workdays. Use the toolsets to monitor the business for timely completion of activities and clearing of data errors offering proactive assistance Hold sufficient knowledge of the Harmonised Data Set (HDS) and associated mapping structures to provide assurance of data integrity via monitoring of FBW data and associated systems Attend and take improvement actions on relevant User Group meetings Hold sufficient knowledge to resolve 80% or greater of issues / questions raised without the need for escalation to other parts of the organisation Be an internal port of call for level 6 my services analysts to assist with building their knowledge Provide input with incident investigations; recommend corrective actions and share learnings Educate users on finance processes including in-support ad-hoc training, delivery of training sessions via audio and formal classroom training delivery for courses advertised by the Finance Academy (e.g., FBW End to End Reporting) Essential Education and Experience: College degree, specialised training or equivalent work experience Accountancy qualification or working towards one (e.g., CIMA, CPA, ACA, ACCA) Extensive experience with SAP, BWs or other comparable financial systems Relevant work experience within the Finance team of a business or relevant areas of the central Finance function. Understanding of financial control processes and the end-to-end accounting cycle On the job exposure to SAP ECC, BW, S4 HANA and BCS/BPC Specialism in one or more SAP Applications (e.g., BW, AA&PS, BCS, FI/CO) Ability to manage multiple conflicting priorities under the time pressure Must be willing to work some element of "shift" work (during critical periods early starts or late finishes, weekends and holidays may be required) Excellent customer service skills Excellent team player with the ability to communicate effectively and develop & sustain relationships with customers and teams within the support organisations Desirable Criteria: Formal customer service training. Knowledge of IFRS, SOx, and experience or formal training working with other local statutory reporting requirements Exposure to Segmental, Group Reporting or Business Reporting processes Entity Finance Job Family Group Finance Group Relocation available No Travel required Yes - up to 10% Time Type Full time Country United Kingdom About BP FINANCE Join us in a crucial time of transition. We are bringing all of our finance and procurement activities for the group into one place, enabling better work. For you this means working with us on: Compliance - efficiently delivering external reporting requirements to ensure we continue to meet our regulatory obligations in all jurisdictions, supported by robust control environment across all three lines of defence. Stewardship - laying out a robust finance framework and providing ongoing management of the balance sheet and portfolio execution, supported by effective advocacy to the market. Performance - facilitating the effective allocation of capital, development of business plans and coordination of business performance interventions to ensure a consistent delivery between strategic aspirations, operational forecasts and delivered outcomes. Furthermore, you will be responsible for value creation through mergers and acquisition-led deals, commercial negotiations and integration of business opportunities. Transformation - driving digital transformation (centralising, digitising, optimising) across all elements of the finance entity to achieve sector-leading cost-performance. Legal disclaimer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, neurodiversity/neurocognitive functioning, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations.
About Waltham Forest Driven by our sense of the place and its people, we constantly develop and evolve. Waltham Forest is London s first Borough of Culture and 2019 MJ Council of the Year. Our opportunities are real: a new university campus, £300million new shopping centre, 10,000 new homes over the next ten years, re-invigorating a much-loved 950-seat theatre back and a new hospital at Whipps Cross. However, we face challenges and need people that thrive in creating solutions and unlocking potential in all areas. Our Technology Service has transformed the IT experience of customers and staff. We have migrated to cloud services and infrastructure, redefined public web and transactional services, retained control over our core technology and network, and enabled new ways of working for our staff. About the role As the Security Analyst in the Architecture and Security team, you will manage operational security of the Council s technology. This requires knowledge of cyber security systems and services but also broad IT skills and experience. This role is crucial in enabling us to continue to get the most out of Digital and Technology opportunities but keeping our data and services safe. Reporting to the Head of Architecture and Security and working with ICT Operations, Digital and other key stakeholders, the scope of the role includes: Work with cyber security partner and internal resources to identify threats, manage security incidents and respond to attacks Lead on security testing and review of controls to assess security assurance and identify vulnerabilities Work with colleagues to identify and implement remediation of vulnerabilities Technical support and management of security software and service Work with the business and suppliers to ensure new and existing systems are designed and implemented securely Expertise to advise and recommend options for emerging threats and technology Assist in developing, and ensuring compliance with, cyber security strategy, polices and best practice that protect assets and data Articulate the value of security architecture and governance across the organisation to improve the cyber security outcomes across the Council About you Are you pragmatic and creative, able to make sure technology is secure without compromising functionality and experience? If you have strong cyber security knowledge and technical IT experience, then this may be your next step!
Sep 21, 2022
Full time
About Waltham Forest Driven by our sense of the place and its people, we constantly develop and evolve. Waltham Forest is London s first Borough of Culture and 2019 MJ Council of the Year. Our opportunities are real: a new university campus, £300million new shopping centre, 10,000 new homes over the next ten years, re-invigorating a much-loved 950-seat theatre back and a new hospital at Whipps Cross. However, we face challenges and need people that thrive in creating solutions and unlocking potential in all areas. Our Technology Service has transformed the IT experience of customers and staff. We have migrated to cloud services and infrastructure, redefined public web and transactional services, retained control over our core technology and network, and enabled new ways of working for our staff. About the role As the Security Analyst in the Architecture and Security team, you will manage operational security of the Council s technology. This requires knowledge of cyber security systems and services but also broad IT skills and experience. This role is crucial in enabling us to continue to get the most out of Digital and Technology opportunities but keeping our data and services safe. Reporting to the Head of Architecture and Security and working with ICT Operations, Digital and other key stakeholders, the scope of the role includes: Work with cyber security partner and internal resources to identify threats, manage security incidents and respond to attacks Lead on security testing and review of controls to assess security assurance and identify vulnerabilities Work with colleagues to identify and implement remediation of vulnerabilities Technical support and management of security software and service Work with the business and suppliers to ensure new and existing systems are designed and implemented securely Expertise to advise and recommend options for emerging threats and technology Assist in developing, and ensuring compliance with, cyber security strategy, polices and best practice that protect assets and data Articulate the value of security architecture and governance across the organisation to improve the cyber security outcomes across the Council About you Are you pragmatic and creative, able to make sure technology is secure without compromising functionality and experience? If you have strong cyber security knowledge and technical IT experience, then this may be your next step!
People Advisory Services (PAS) Managed Services - Service Delivery Lead - Senior Manager At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all Our Belfast office is a successful and growing one thanks to a large and varied client base ranging from multinational listed businesses to start ups, owner managed to private equity / entrepreneurial venture backed, covering various sectors. It is also the delivery hub for many of the managed services we deliver for UK and global clients meaning we can offer you the opportunity to gain experience of service delivery for a wide variety of clients and enhance your skills working with national and international businesses. The opportunity Our People Advisory Services managed services team are looking for a Service Delivery Lead to join our Belfast Office. The Service Delivery Lead is accountable for the successful running and day to day operation of our service delivery team supporting both the delivery of a managed service for an existing major client as well as being involved in the shaping of additional managed services for other clients. They are responsible for ensuring that we meet our reporting, service level agreement and KPI requirements under our contracts and will line manage a team of supervisors and analysts comprising the service delivery team. Responsibilities, Qualifications, Certifications - External Your key responsibilities Lead the delivery of an EY managed service for a key client Accountable for service level management, availability management, capacity management and cost management Responsible for ensuring these services meet requirements on an ongoing basis, collecting and sharing feedback from stakeholders and ensuring any necessary changes to deliverables are managed through the agreed change control process Ensures that the reputation of EY is upheld and that risk is effectively managed for EY and the client during the delivery of the contract Manages the Belfast-based EY team who are involved in the provision of these services Drive continuous improvement within our service delivery approach Contributing to the delivery solutioning during the sales process for service provision to additional clients Skills and attributes for success We are looking for a Service Delivery Lead who has significant service delivery experience in a fast-paced managed service environment. For this role, team management experience and a continuous improvement mindset are also a key requirement. To qualify for the role you must have Strong commercial acumen and previous experience of managing service delivery on contracts for managed services, taking into consideration risks, issues and how to ensure contractual obligations and quality of service delivery are met A practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions Strong management skills and the ability to facilitate and encourage collaboration amongst team members and motivate teams to maximise performance Strong stakeholder management skills A commitment to delivering exceptional client service Ideally, you'll also have Experience of delivering HR related services such as learning, education or workforce analytics Ability to identify, mitigate and manage areas of risk, carry out an effective review and consult appropriately within the firm Strong programme/project management skills and ability to deliver financial metrics Ability to solve problems creatively and pragmatically What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Feb 04, 2022
Full time
People Advisory Services (PAS) Managed Services - Service Delivery Lead - Senior Manager At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all Our Belfast office is a successful and growing one thanks to a large and varied client base ranging from multinational listed businesses to start ups, owner managed to private equity / entrepreneurial venture backed, covering various sectors. It is also the delivery hub for many of the managed services we deliver for UK and global clients meaning we can offer you the opportunity to gain experience of service delivery for a wide variety of clients and enhance your skills working with national and international businesses. The opportunity Our People Advisory Services managed services team are looking for a Service Delivery Lead to join our Belfast Office. The Service Delivery Lead is accountable for the successful running and day to day operation of our service delivery team supporting both the delivery of a managed service for an existing major client as well as being involved in the shaping of additional managed services for other clients. They are responsible for ensuring that we meet our reporting, service level agreement and KPI requirements under our contracts and will line manage a team of supervisors and analysts comprising the service delivery team. Responsibilities, Qualifications, Certifications - External Your key responsibilities Lead the delivery of an EY managed service for a key client Accountable for service level management, availability management, capacity management and cost management Responsible for ensuring these services meet requirements on an ongoing basis, collecting and sharing feedback from stakeholders and ensuring any necessary changes to deliverables are managed through the agreed change control process Ensures that the reputation of EY is upheld and that risk is effectively managed for EY and the client during the delivery of the contract Manages the Belfast-based EY team who are involved in the provision of these services Drive continuous improvement within our service delivery approach Contributing to the delivery solutioning during the sales process for service provision to additional clients Skills and attributes for success We are looking for a Service Delivery Lead who has significant service delivery experience in a fast-paced managed service environment. For this role, team management experience and a continuous improvement mindset are also a key requirement. To qualify for the role you must have Strong commercial acumen and previous experience of managing service delivery on contracts for managed services, taking into consideration risks, issues and how to ensure contractual obligations and quality of service delivery are met A practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions Strong management skills and the ability to facilitate and encourage collaboration amongst team members and motivate teams to maximise performance Strong stakeholder management skills A commitment to delivering exceptional client service Ideally, you'll also have Experience of delivering HR related services such as learning, education or workforce analytics Ability to identify, mitigate and manage areas of risk, carry out an effective review and consult appropriately within the firm Strong programme/project management skills and ability to deliver financial metrics Ability to solve problems creatively and pragmatically What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We are looking for 2 x Data Engineers to join a team that is responsible for the end-to-end delivery of applications counting development and maintenance of global applications and systems. The team is geographically dispersed and comprises of all disciplines required to deliver IT solutions for our customers thus including project managers, business analysts, application engineers and quality assurance engineers. Following EY Solution delivery standards, the team makes use of the latest releases of technology from Microsoft along with others. They are responsible for the delivery of programs that offer a chance to work on web applications that span the spectrum of devices from desktop to tablets to smart phones. Your key responsibilities Responsible for managing, building, and optimizing modern data architectures based on the Microsoft Azure platform. Convert data into relevant insights by means of data analytics and clear interpretations using data governance and data quality processes. Design of data pipelines for data ingestion and data transformation in Azure and ensure the reconciliation and accuracy of the data. Development of data modelling and architecture documentation. Design, develop and produce outstanding user-focused reports, leveraging best user experience practices to ensure top quality and ease of use. Provide product trainings to clients. Actively share product and functional knowledge within the team. Skills and attributes for success Excellent communication skills, verbal and written. Effectively manage communications and required reporting within the globally distributed team. Be able to clearly explain data and analytics strengths and weaknesses to both technical and senior business stakeholders. Work comfortably in fast-pasted scaled Agile Framework (daily scrums, frequent demo for clients, planning meetings, grooming sessions, and team buildings). To qualify for the role you must have 5 to 7 years IT experience with minimum 3 years Enterprise Cloud Engineering experience. MS Azure, Azure Sql DB and CosmosDb experience mandatory. Minimum 7 years IT software/system engineering required; DevOps/SQL DBA preferred. Experience supporting Development systems in the Cloud. Must possess extensive understanding of SQL Server Database design, concepts/ principles, and experience with large database and data platform solutions and demonstrate enterprise MS/Windows/Server/Azure mastery. What we look for We are looking for 2 x Data Engineers to support project teams and operations in extraction, transformation, and load of data into Power BI reporting solutions, using sound technical capabilities. The candidates will be involved in all aspects of the project life cycle, including strategy, road-mapping, architecture, and implementation to gain maximum exposure to set you up for a successful consulting career. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Feb 01, 2022
Full time
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We are looking for 2 x Data Engineers to join a team that is responsible for the end-to-end delivery of applications counting development and maintenance of global applications and systems. The team is geographically dispersed and comprises of all disciplines required to deliver IT solutions for our customers thus including project managers, business analysts, application engineers and quality assurance engineers. Following EY Solution delivery standards, the team makes use of the latest releases of technology from Microsoft along with others. They are responsible for the delivery of programs that offer a chance to work on web applications that span the spectrum of devices from desktop to tablets to smart phones. Your key responsibilities Responsible for managing, building, and optimizing modern data architectures based on the Microsoft Azure platform. Convert data into relevant insights by means of data analytics and clear interpretations using data governance and data quality processes. Design of data pipelines for data ingestion and data transformation in Azure and ensure the reconciliation and accuracy of the data. Development of data modelling and architecture documentation. Design, develop and produce outstanding user-focused reports, leveraging best user experience practices to ensure top quality and ease of use. Provide product trainings to clients. Actively share product and functional knowledge within the team. Skills and attributes for success Excellent communication skills, verbal and written. Effectively manage communications and required reporting within the globally distributed team. Be able to clearly explain data and analytics strengths and weaknesses to both technical and senior business stakeholders. Work comfortably in fast-pasted scaled Agile Framework (daily scrums, frequent demo for clients, planning meetings, grooming sessions, and team buildings). To qualify for the role you must have 5 to 7 years IT experience with minimum 3 years Enterprise Cloud Engineering experience. MS Azure, Azure Sql DB and CosmosDb experience mandatory. Minimum 7 years IT software/system engineering required; DevOps/SQL DBA preferred. Experience supporting Development systems in the Cloud. Must possess extensive understanding of SQL Server Database design, concepts/ principles, and experience with large database and data platform solutions and demonstrate enterprise MS/Windows/Server/Azure mastery. What we look for We are looking for 2 x Data Engineers to support project teams and operations in extraction, transformation, and load of data into Power BI reporting solutions, using sound technical capabilities. The candidates will be involved in all aspects of the project life cycle, including strategy, road-mapping, architecture, and implementation to gain maximum exposure to set you up for a successful consulting career. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We are looking for 2 x Software Engineers to join a team that is responsible for the end-to-end delivery of applications counting development and maintenance of global applications and systems. The team is geographically dispersed and comprises of all disciplines required to deliver IT solutions for our customers thus including project managers, business analysts, application engineers and quality assurance engineers. Following EY Solution delivery standards, the team makes use of the latest releases of technology from Microsoft along with others. They are responsible for the delivery of programs that offer a chance to work on web applications that span the spectrum of devices from desktop to tablets to smart phones. Your key responsibilities Design and implementation of functionality for new and existing applications. Lead R&D for new libraries, components, technologies. Perform rapid prototyping of new features and applications. Bug fixing. Handle customers/business users' technical queries. Skills and attributes for success Excellent communication skills, verbal and written. Effectively manage communications and required reporting within the globally distributed agile team. Maintain high development standards and thrive for better quality. Work comfortably in fast-pasted scaled Agile Framework (daily scrums, frequent demo for clients, planning meetings, grooming sessions, and team buildings). To qualify for the role you must have Full-stack Software Engineering experience and current expertise in C#, .Net CORE, with at least 5 to 7 years of services-based development experience. Advanced level SQL skills. Ability to build high-quality, cross-browser compatible, high-performance n-tier .NET web applications with IIS, SQL Server, Transact SQL. Strong knowledge of SOA, object-oriented programming, design patterns, multi-threaded application development. Ideally, you'll also have Experience working with Systems teams on the challenges and opportunities of high-decoupled, service-oriented systems, including eventual consistency, compensating transactions, event/pub/sub models, resiliency, operational support, etc. Experience working with Security teams on API-level authorization federation (OpenID/OAuth). Familiarity with Azure PaaS services. Familiarity with DevOps and Infrastructure as Code (IaC). What we look for We are looking full-stack candidates that have extensive knowledge in building .NET / python applications. They must have a responsible attitude, maintain high quality coding standards and be able to adapt to changing requirements and challenging tasks. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Feb 01, 2022
Full time
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We are looking for 2 x Software Engineers to join a team that is responsible for the end-to-end delivery of applications counting development and maintenance of global applications and systems. The team is geographically dispersed and comprises of all disciplines required to deliver IT solutions for our customers thus including project managers, business analysts, application engineers and quality assurance engineers. Following EY Solution delivery standards, the team makes use of the latest releases of technology from Microsoft along with others. They are responsible for the delivery of programs that offer a chance to work on web applications that span the spectrum of devices from desktop to tablets to smart phones. Your key responsibilities Design and implementation of functionality for new and existing applications. Lead R&D for new libraries, components, technologies. Perform rapid prototyping of new features and applications. Bug fixing. Handle customers/business users' technical queries. Skills and attributes for success Excellent communication skills, verbal and written. Effectively manage communications and required reporting within the globally distributed agile team. Maintain high development standards and thrive for better quality. Work comfortably in fast-pasted scaled Agile Framework (daily scrums, frequent demo for clients, planning meetings, grooming sessions, and team buildings). To qualify for the role you must have Full-stack Software Engineering experience and current expertise in C#, .Net CORE, with at least 5 to 7 years of services-based development experience. Advanced level SQL skills. Ability to build high-quality, cross-browser compatible, high-performance n-tier .NET web applications with IIS, SQL Server, Transact SQL. Strong knowledge of SOA, object-oriented programming, design patterns, multi-threaded application development. Ideally, you'll also have Experience working with Systems teams on the challenges and opportunities of high-decoupled, service-oriented systems, including eventual consistency, compensating transactions, event/pub/sub models, resiliency, operational support, etc. Experience working with Security teams on API-level authorization federation (OpenID/OAuth). Familiarity with Azure PaaS services. Familiarity with DevOps and Infrastructure as Code (IaC). What we look for We are looking full-stack candidates that have extensive knowledge in building .NET / python applications. They must have a responsible attitude, maintain high quality coding standards and be able to adapt to changing requirements and challenging tasks. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all Our Belfast office is a successful and growing one thanks to a large and varied client base ranging from multinational listed businesses to start ups, owner managed to private equity / entrepreneurial venture backed, covering various sectors. It is also the delivery hub for many of the managed services we deliver for UK and global clients meaning we can offer you the opportunity to gain experience of service delivery for a wide variety of clients and enhance your skills working with national and international businesses. The opportunity Our People Advisory Services managed services team are looking for an MI and Reporting Analyst to join our Belfast Office. The MI and Reporting Analyst is responsible for making sure that MI, reporting and governance obligations under our managed services contracts are met. They are responsible for the preparation of external reporting to client stakeholders to report against our contractual obligations and key KPIs. They will be responsible for monitoring our MI/reporting requirements and tracking progress against them. They report to the Service Delivery Lead. Your key responsibilities Managing monthly contractual reporting and governance for internal and external stakeholders Managing financial analysis and reporting on service finances Actively tracking and monitoring progress against SLAs, especially those that incur financial penalties, providing status and risk reports to Service Delivery Leadership Working closely with the Learning Evaluation Analyst who coordinates the distribution and analysis of learning evaluation surveys on our learning managed services Contribute to continuous improvement within our service delivery approach, especially to reporting automation initiatives Skills and attributes for success We are looking for an MI and Reporting Analyst who has experience of MI and Reporting activities supporting delivery operations in a fast-paced environment such as a shared service centre, call centre, operational delivery centre or similar. For this role, strong analytical skills and good commercial acumen are also a key requirement. To qualify for the role you must have Strong analytical skills and previous experience in a reporting analyst capacity preparing MI and insights for internal and external stakeholders Experience of managing processes and resources to deliver great service to clients Strong organisational skills Good stakeholder management skills A commitment to delivering exceptional client service Experience of using business intelligence and reporting tools such as Microsoft PowerBI Ideally, you'll also have Experience of delivering HR related services such as learning and coaching, education or workforce analytics Ability to solve problems creatively and pragmatically Experience of design thinking and improving user experience What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Feb 01, 2022
Full time
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all Our Belfast office is a successful and growing one thanks to a large and varied client base ranging from multinational listed businesses to start ups, owner managed to private equity / entrepreneurial venture backed, covering various sectors. It is also the delivery hub for many of the managed services we deliver for UK and global clients meaning we can offer you the opportunity to gain experience of service delivery for a wide variety of clients and enhance your skills working with national and international businesses. The opportunity Our People Advisory Services managed services team are looking for an MI and Reporting Analyst to join our Belfast Office. The MI and Reporting Analyst is responsible for making sure that MI, reporting and governance obligations under our managed services contracts are met. They are responsible for the preparation of external reporting to client stakeholders to report against our contractual obligations and key KPIs. They will be responsible for monitoring our MI/reporting requirements and tracking progress against them. They report to the Service Delivery Lead. Your key responsibilities Managing monthly contractual reporting and governance for internal and external stakeholders Managing financial analysis and reporting on service finances Actively tracking and monitoring progress against SLAs, especially those that incur financial penalties, providing status and risk reports to Service Delivery Leadership Working closely with the Learning Evaluation Analyst who coordinates the distribution and analysis of learning evaluation surveys on our learning managed services Contribute to continuous improvement within our service delivery approach, especially to reporting automation initiatives Skills and attributes for success We are looking for an MI and Reporting Analyst who has experience of MI and Reporting activities supporting delivery operations in a fast-paced environment such as a shared service centre, call centre, operational delivery centre or similar. For this role, strong analytical skills and good commercial acumen are also a key requirement. To qualify for the role you must have Strong analytical skills and previous experience in a reporting analyst capacity preparing MI and insights for internal and external stakeholders Experience of managing processes and resources to deliver great service to clients Strong organisational skills Good stakeholder management skills A commitment to delivering exceptional client service Experience of using business intelligence and reporting tools such as Microsoft PowerBI Ideally, you'll also have Experience of delivering HR related services such as learning and coaching, education or workforce analytics Ability to solve problems creatively and pragmatically Experience of design thinking and improving user experience What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
My client are an award winning, financial services provider who are looking to recruit a dynamic and experienced Telephony Analyst to join the well-established telephony team. You will play a key role in providing insight on contact routing. The role will provide a high degree of autonomy and is a great opportunity to work in a multi-channel team. Key responsibilities include: Creating telephony call flow solutions that meet customer requirements within a demanding timescale. Using a combination of tuning tools (Nuance Application Report (NAR) live to call monitoring, call logs, caller behaviour analysis, and transaction success rates with regards to interactive voice response (IVR) applications. Creating reports to analyse areas of improvement and provide recommendations in regards to the IVR application. Providing expertise and guidance by maintaining communication with all levels of business to understand operational changes and the impact they can have on IVR use. Owning the implementation of design changes through SQL code, directing voice talents, and managing usability tests. What we are looking for in our ideal Telephony Analyst: Knowledge of supporting complex telephony platforms with customised requirements. Experience in Contact centre solutions, design, reporting, routing, and multi-channel components (Noble/Genesys/Avaya framework) including the development of IVR call flows and troubleshooting. Experience handling large data sources, proficient with one or more Data platforms like SQL, Cassandra, or Hadoop. Experience working in an Agile environment. Excellent communication skills, both written and verbal and to be able to work with all levels within the organisation. Advanced SQL knowledge and proficient Excel understanding. Logical and analytical thinker that can quickly evaluate information and identify key issues. Team player who can work independently with proven ability to make decisions effectively. If this role sounds of any interest to you, please contact Sophie Hayes on , or please email me at .
Jan 20, 2022
Full time
My client are an award winning, financial services provider who are looking to recruit a dynamic and experienced Telephony Analyst to join the well-established telephony team. You will play a key role in providing insight on contact routing. The role will provide a high degree of autonomy and is a great opportunity to work in a multi-channel team. Key responsibilities include: Creating telephony call flow solutions that meet customer requirements within a demanding timescale. Using a combination of tuning tools (Nuance Application Report (NAR) live to call monitoring, call logs, caller behaviour analysis, and transaction success rates with regards to interactive voice response (IVR) applications. Creating reports to analyse areas of improvement and provide recommendations in regards to the IVR application. Providing expertise and guidance by maintaining communication with all levels of business to understand operational changes and the impact they can have on IVR use. Owning the implementation of design changes through SQL code, directing voice talents, and managing usability tests. What we are looking for in our ideal Telephony Analyst: Knowledge of supporting complex telephony platforms with customised requirements. Experience in Contact centre solutions, design, reporting, routing, and multi-channel components (Noble/Genesys/Avaya framework) including the development of IVR call flows and troubleshooting. Experience handling large data sources, proficient with one or more Data platforms like SQL, Cassandra, or Hadoop. Experience working in an Agile environment. Excellent communication skills, both written and verbal and to be able to work with all levels within the organisation. Advanced SQL knowledge and proficient Excel understanding. Logical and analytical thinker that can quickly evaluate information and identify key issues. Team player who can work independently with proven ability to make decisions effectively. If this role sounds of any interest to you, please contact Sophie Hayes on , or please email me at .
My client a leading company based in Leeds are searching for a MI Analyst to be part of a highly focused team creating and maintaining a reporting suite targeted at the E-commerce side of the business. This role is best suited for a candidate looking to take ownership of the timely, accurate & relevant delivery of business reporting. Ability to follow through business transactional/operational journeys through dataflows with attention to detail crucial to identify areas of opportunity/concern. The Reporting suite is hosted across both Tableau & SSRS utilising the Enterprise Datawarehouse (EDW) which is feeding from several independent production databases and regularly utilising external third-party sources. Key Responsibilities ; Work alongside Head of Reporting in the development and maintenance reporting suite. Assist with the creation of new MI reporting in both Tableau & SSRS. Ensure accuracy and identify improvements in existing reports. Respond to ad-hoc data requests from colleagues and the Exec. Work alongside Head of BI in the continuous improvement of a rapidly expanding Enterprise Datawarehouse. Ensuring and validating accuracy in the existing EDW. Highlighting fields in the prod systems to be added to the EDW. Key Skills and Experience Required: Essential Experience of Tableau or a similar visualiser SQL/T-SQL experience Experience using SSMS & SSRS. Considerable experience with MS Office, particularly Outlook and Excel. The ability to take full responsibility for a range of datasources, processes and stake holder delivery A keen eye for accuracy, a desire to deliver reliability and keep up with a highly motivated team Desirable Experience in E-commerce environment Experience in a fast pace environment If this sounds something of interest, please apply with your up to date CV for immediate consideration.
Nov 05, 2021
Full time
My client a leading company based in Leeds are searching for a MI Analyst to be part of a highly focused team creating and maintaining a reporting suite targeted at the E-commerce side of the business. This role is best suited for a candidate looking to take ownership of the timely, accurate & relevant delivery of business reporting. Ability to follow through business transactional/operational journeys through dataflows with attention to detail crucial to identify areas of opportunity/concern. The Reporting suite is hosted across both Tableau & SSRS utilising the Enterprise Datawarehouse (EDW) which is feeding from several independent production databases and regularly utilising external third-party sources. Key Responsibilities ; Work alongside Head of Reporting in the development and maintenance reporting suite. Assist with the creation of new MI reporting in both Tableau & SSRS. Ensure accuracy and identify improvements in existing reports. Respond to ad-hoc data requests from colleagues and the Exec. Work alongside Head of BI in the continuous improvement of a rapidly expanding Enterprise Datawarehouse. Ensuring and validating accuracy in the existing EDW. Highlighting fields in the prod systems to be added to the EDW. Key Skills and Experience Required: Essential Experience of Tableau or a similar visualiser SQL/T-SQL experience Experience using SSMS & SSRS. Considerable experience with MS Office, particularly Outlook and Excel. The ability to take full responsibility for a range of datasources, processes and stake holder delivery A keen eye for accuracy, a desire to deliver reliability and keep up with a highly motivated team Desirable Experience in E-commerce environment Experience in a fast pace environment If this sounds something of interest, please apply with your up to date CV for immediate consideration.
Citi's technology team is growing at lightning speed, and we're looking for talented technologists to help build the future of global banking. Our teams are creating innovations used across the globe - we're changing the way people bank and how the world does business. Citi's technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses. The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi. Join an environment with a laser focus on growth and progress, and take your career to the next level through the power of Citi's unmatched globality and vast expertise. Success Profile As the world's most global bank, Citi gives you the tools to be a trailblazer. We're not just building technology, we're building the future of banking. With thousands of employees located around the globe, we are an international team encompassing a broad range of teams, roles, and cultures, and we invite you to come and join us! Creative Analytical Collaborative Productive Adaptable Relationship Expertise Glassdoor Reviews "Excellent technologists. Great vision of bringing the financial services industry into the 2020. Great place to work for work-life balance." Senior Applications Development Manager, New York, NY "Great Intern experience, great pay and solid opportunity to end up being a full time after the end of the internship program." Summer Technology Analyst "I had a great learning experience, good work environment and excellent coworkers. Had the opportunity to escalate my way to the highest position available in my area within 3 years" AVP Operations & Technology, San Juan PR "Globally diverse and technologically progressive" Director of Software Development, Warren NJ Responsibilities You're the brains behind our work. You're ready to bring your knowledge from the classroom to the boardroom, and Citi wants to help you get there. Whether it's honing your skills or building your network, we know that success can't come without growth. Our programmes equip you with the knowledge and training you need to play a valuable role on your team, and establish a long-term career here. At Citi, we value internal mobility, and career growth is not a question of if, but when. Citi's Enterprise Infrastructure Operations & Technology (EIO&T) group is looking for Analysts to join its rotational Analyst Program. The Full Time Analyst position is a two-year rotational program with a variety of different tracks available. The program starts with an initial intensive orientation where you will learn more about our business, strategy, and shared vision. As one of the principal players in the world's financial markets, Citi is involved in conducting millions of trading events every day. We have a responsibility to the financial regulators, our clients and ourselves to identify and prevent fraudulent, malicious or erroneous behaviour. Global Functions Technology is responsible for providing and delivering end-to-end design, application development, production support, as well as, infrastructure management to the Global Functions across Citi's lines of business and regions, which include Compliance, Finance, Risk, Human Resources, Control, Procurement & Payables, Legal, Internal Fraud, Global Public Affairs, Corporate Realty and General Services. Our global technology platforms capture and manage customer, market, transaction and accounting data, and we are the backbone for producing reporting for our managers, customers and regulators. Your time here will look something like this... During their two years in the program, analysts will build the necessary professional skills for future leadership positions by participating in two rotations, Analyst assignments change each year based on the business needs of each EIO&T group. Below are some examples of assignments: * Cyber Security data analysis * Data Protection analysis * Software Development (wide variety) * Product & Project Management * Private & Hybrid Cloud Design * Converting raw data into intelligence * Performing web and mobile application testing and scans * Identifying defects in online tools * Creating dashboards and scorecards to summarize data * Provide an overview of sourcing processes to senior level management * Automating analytical processes * Advanced Analytics projects * API Development & Integration * DevOps - Continuous Integration and Continuous Deployment We provide you with the knowledge and skills you need to succeed. Here at Citi, rotational programs are intended to help you build a broad skillset and accelerate your career growth by gaining exposure to more than one role. Our rotational program will help you discover the best fit for your skills and long-term career goals at Citi. Upon completion of the Program, top-performing Analysts are eligible for promotion. Analysts are hired into roles to perform jobs at the highest levels while continuously seeking ways to improve and innovate. Each analyst works in a highly collaborative environment to ensure that processes are implemented and utilized to facilitate peak operational functionality at Citi. Through ongoing professional and technical training and networking and mentoring opportunities, analysts build the necessary professional skills for future leadership positions within Citi O&T. EIO&T Analysts will join an intensive training program upon joining the firm, where they will receive in-depth education on a variety of these topics to learn the fundamentals of the Analyst role, as well as the nuances of Citi's culture. We want to hear from you if... * You pursuing a Bachelor's degree in any discipline * Preferred disciplines include: Computer Science, Engineering, another analytical or technical-related degree * You have an interest working in a high tech global technology environment and have a fundamental understanding of technologies, including by not limited to programing languages (C++, Java, etc.), application development, or basic concepts of relational databases. You are committed to personal growth and career development, and a desire to be successful in a team working environment * You are in your final year of university or have graduated and on track for a minimum 2:1 Who we think will be a great fit... Extensive work experience is not a requirement, but dedication to learning and a true passion for the business are vital. As industries all over the globe continue to restructure and grow, we are hiring professionals who have a global perspective on the future of banking, and want to make an impact on the corporate level. We value diversity and so do you. We'll also be looking for the following: * Commitment to personal growth and career development, a strong desire to learn, and success in team environments * Knowledge of the global or domestic business landscape (a plus but not required) * Strong communication, planning, and organizational skills * Analytical and quantitative skills * Unquestioned commitment to integrity and ethical decision-making * Collaborators who are quick to seek the help of colleagues and recognize the value of teamwork, support, and mutual assistance * Enthusiastic leaders * Innovators who can think creatively and beyond the limits of a position or process * A client focused mindset with a goal of providing continuous improvement Applications will close on the 15th October 2021. We will begin to review applications before the deadline and therefore encourage you to apply as soon as possible. Successful candidates will be offered a competitive salary. The role will be based at 33 Canada Square Canary Wharf - London, E14 5LB, United Kingdom. Citi is an Equal Opportunities Employer
Oct 01, 2021
Full time
Citi's technology team is growing at lightning speed, and we're looking for talented technologists to help build the future of global banking. Our teams are creating innovations used across the globe - we're changing the way people bank and how the world does business. Citi's technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses. The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi. Join an environment with a laser focus on growth and progress, and take your career to the next level through the power of Citi's unmatched globality and vast expertise. Success Profile As the world's most global bank, Citi gives you the tools to be a trailblazer. We're not just building technology, we're building the future of banking. With thousands of employees located around the globe, we are an international team encompassing a broad range of teams, roles, and cultures, and we invite you to come and join us! Creative Analytical Collaborative Productive Adaptable Relationship Expertise Glassdoor Reviews "Excellent technologists. Great vision of bringing the financial services industry into the 2020. Great place to work for work-life balance." Senior Applications Development Manager, New York, NY "Great Intern experience, great pay and solid opportunity to end up being a full time after the end of the internship program." Summer Technology Analyst "I had a great learning experience, good work environment and excellent coworkers. Had the opportunity to escalate my way to the highest position available in my area within 3 years" AVP Operations & Technology, San Juan PR "Globally diverse and technologically progressive" Director of Software Development, Warren NJ Responsibilities You're the brains behind our work. You're ready to bring your knowledge from the classroom to the boardroom, and Citi wants to help you get there. Whether it's honing your skills or building your network, we know that success can't come without growth. Our programmes equip you with the knowledge and training you need to play a valuable role on your team, and establish a long-term career here. At Citi, we value internal mobility, and career growth is not a question of if, but when. Citi's Enterprise Infrastructure Operations & Technology (EIO&T) group is looking for Analysts to join its rotational Analyst Program. The Full Time Analyst position is a two-year rotational program with a variety of different tracks available. The program starts with an initial intensive orientation where you will learn more about our business, strategy, and shared vision. As one of the principal players in the world's financial markets, Citi is involved in conducting millions of trading events every day. We have a responsibility to the financial regulators, our clients and ourselves to identify and prevent fraudulent, malicious or erroneous behaviour. Global Functions Technology is responsible for providing and delivering end-to-end design, application development, production support, as well as, infrastructure management to the Global Functions across Citi's lines of business and regions, which include Compliance, Finance, Risk, Human Resources, Control, Procurement & Payables, Legal, Internal Fraud, Global Public Affairs, Corporate Realty and General Services. Our global technology platforms capture and manage customer, market, transaction and accounting data, and we are the backbone for producing reporting for our managers, customers and regulators. Your time here will look something like this... During their two years in the program, analysts will build the necessary professional skills for future leadership positions by participating in two rotations, Analyst assignments change each year based on the business needs of each EIO&T group. Below are some examples of assignments: * Cyber Security data analysis * Data Protection analysis * Software Development (wide variety) * Product & Project Management * Private & Hybrid Cloud Design * Converting raw data into intelligence * Performing web and mobile application testing and scans * Identifying defects in online tools * Creating dashboards and scorecards to summarize data * Provide an overview of sourcing processes to senior level management * Automating analytical processes * Advanced Analytics projects * API Development & Integration * DevOps - Continuous Integration and Continuous Deployment We provide you with the knowledge and skills you need to succeed. Here at Citi, rotational programs are intended to help you build a broad skillset and accelerate your career growth by gaining exposure to more than one role. Our rotational program will help you discover the best fit for your skills and long-term career goals at Citi. Upon completion of the Program, top-performing Analysts are eligible for promotion. Analysts are hired into roles to perform jobs at the highest levels while continuously seeking ways to improve and innovate. Each analyst works in a highly collaborative environment to ensure that processes are implemented and utilized to facilitate peak operational functionality at Citi. Through ongoing professional and technical training and networking and mentoring opportunities, analysts build the necessary professional skills for future leadership positions within Citi O&T. EIO&T Analysts will join an intensive training program upon joining the firm, where they will receive in-depth education on a variety of these topics to learn the fundamentals of the Analyst role, as well as the nuances of Citi's culture. We want to hear from you if... * You pursuing a Bachelor's degree in any discipline * Preferred disciplines include: Computer Science, Engineering, another analytical or technical-related degree * You have an interest working in a high tech global technology environment and have a fundamental understanding of technologies, including by not limited to programing languages (C++, Java, etc.), application development, or basic concepts of relational databases. You are committed to personal growth and career development, and a desire to be successful in a team working environment * You are in your final year of university or have graduated and on track for a minimum 2:1 Who we think will be a great fit... Extensive work experience is not a requirement, but dedication to learning and a true passion for the business are vital. As industries all over the globe continue to restructure and grow, we are hiring professionals who have a global perspective on the future of banking, and want to make an impact on the corporate level. We value diversity and so do you. We'll also be looking for the following: * Commitment to personal growth and career development, a strong desire to learn, and success in team environments * Knowledge of the global or domestic business landscape (a plus but not required) * Strong communication, planning, and organizational skills * Analytical and quantitative skills * Unquestioned commitment to integrity and ethical decision-making * Collaborators who are quick to seek the help of colleagues and recognize the value of teamwork, support, and mutual assistance * Enthusiastic leaders * Innovators who can think creatively and beyond the limits of a position or process * A client focused mindset with a goal of providing continuous improvement Applications will close on the 15th October 2021. We will begin to review applications before the deadline and therefore encourage you to apply as soon as possible. Successful candidates will be offered a competitive salary. The role will be based at 33 Canada Square Canary Wharf - London, E14 5LB, United Kingdom. Citi is an Equal Opportunities Employer
Assistant Head of Data Systems - Farnham, Surrey – Up to £35,000
Our client based in Farnham is currently looking for an Assistant Head of Data Systems to join and oversee the data analysis and reporting within the whole group. The candidate will be overseeing a team of 2 Data Analysts and as Assistant Head of Data Systems will play a pivotal role in predicting future behaviours and analysing past performance.
The client is looking for a candidate with a strong Data Analysis background and ideally someone with experience of previously leading a small team. The candidate will have completely responsibility for the retrieval, processing, analysis and forecasting of financial data from the systems in order to manage and report on client performance and transactions.
Main Responsibilities will include:
* Bespoke Systems
* Overseeing/assisting the Import of financial information received from clients
* Utilising SQL queries, SQL analytics, SQL reporting and other query writing skills
* Liaise with other departments to ensure their requirements are being met
* Responsible for creating, tracking and producing management information & reports on department metrics and how they link to our financial performance
* Create management information to support strategic decisions within the business
* Work with Assistant Head of Finance to inform improvements to data management to ensure seamless experience using data and sound prioritisation/business case
* Review, monitoring and reporting of quality and performance Key Performance Indicators (KPIs), working with HofDS to help focus team performance on data integrity
* Create actionable insight on operational metrics to extract root cause of data issues and drive priorities for improvement
* Validate and audit team standards of quality and performance; identify barriers to achieving data accuracy through analysis and quality observations, and make recommendations for change based on sound analytics and facts
* Make recommendations for process and system improvements, supporting the HoFDS and wider team with delivering efficiency and service improvements
* Maintain, optimise and evolve reporting to meet ever-growing business needs using existing software and systems in place, but also identifying new ways of working to improve efficiency
* Provide support with process mapping, review and improvement as required
* Support information sharing to training function to deliver consistency and quality of behaviours
* Manage integration processes for new data sources, from specification to implementation and testing
* Ensure team compliance with standard operating procedures and quality standards
Experience/ Attributes:
* Minimum of 2 years’ experience analysing data
* Previous Supervisory/Management experience & Excellent customer focus
* Minimum of 1 years’ hands on experience of SQL query writing, SQL analytics & SQL reporting services (SSIS, SSRS & T-SQL) and a strong/advanced, practical working knowledge of Microsoft Word and Excel
* Good understanding of SQL Management Studio & Visual Studio Business Intelligence
* Demonstrate drive and positive approach to work and a determination and motivation to achieve targets
* Demonstrable background of analytical and problem solving skills – ability to analyse data, think flexibly, identify issues and develop options that improve Data Integrity
* Experience of providing analysis and insight to key stakeholders, presenting complex datasets in a clear and concise way, which non-technical colleagues can understand
* Confident in multiple software packages and willing to learn in house systems
* Experience of building and maintaining effective relationships with both internal and external stakeholders at all levels
* Able to work in fast-paced evolving business with ability to handle ambiguity and make decisions with limited information
* Resilient and pro-active. An analytical thinker with strong organisational skills and an eye for detail; ability to work under pressure and manage competing priorities
* Commercially and financially aware
* Exposure to process improvement techniques & preferably Lean Management
If this role is of interest and you think that you could be up for the challenge, then please send your CV through
Oct 29, 2018
Assistant Head of Data Systems - Farnham, Surrey – Up to £35,000
Our client based in Farnham is currently looking for an Assistant Head of Data Systems to join and oversee the data analysis and reporting within the whole group. The candidate will be overseeing a team of 2 Data Analysts and as Assistant Head of Data Systems will play a pivotal role in predicting future behaviours and analysing past performance.
The client is looking for a candidate with a strong Data Analysis background and ideally someone with experience of previously leading a small team. The candidate will have completely responsibility for the retrieval, processing, analysis and forecasting of financial data from the systems in order to manage and report on client performance and transactions.
Main Responsibilities will include:
* Bespoke Systems
* Overseeing/assisting the Import of financial information received from clients
* Utilising SQL queries, SQL analytics, SQL reporting and other query writing skills
* Liaise with other departments to ensure their requirements are being met
* Responsible for creating, tracking and producing management information & reports on department metrics and how they link to our financial performance
* Create management information to support strategic decisions within the business
* Work with Assistant Head of Finance to inform improvements to data management to ensure seamless experience using data and sound prioritisation/business case
* Review, monitoring and reporting of quality and performance Key Performance Indicators (KPIs), working with HofDS to help focus team performance on data integrity
* Create actionable insight on operational metrics to extract root cause of data issues and drive priorities for improvement
* Validate and audit team standards of quality and performance; identify barriers to achieving data accuracy through analysis and quality observations, and make recommendations for change based on sound analytics and facts
* Make recommendations for process and system improvements, supporting the HoFDS and wider team with delivering efficiency and service improvements
* Maintain, optimise and evolve reporting to meet ever-growing business needs using existing software and systems in place, but also identifying new ways of working to improve efficiency
* Provide support with process mapping, review and improvement as required
* Support information sharing to training function to deliver consistency and quality of behaviours
* Manage integration processes for new data sources, from specification to implementation and testing
* Ensure team compliance with standard operating procedures and quality standards
Experience/ Attributes:
* Minimum of 2 years’ experience analysing data
* Previous Supervisory/Management experience & Excellent customer focus
* Minimum of 1 years’ hands on experience of SQL query writing, SQL analytics & SQL reporting services (SSIS, SSRS & T-SQL) and a strong/advanced, practical working knowledge of Microsoft Word and Excel
* Good understanding of SQL Management Studio & Visual Studio Business Intelligence
* Demonstrate drive and positive approach to work and a determination and motivation to achieve targets
* Demonstrable background of analytical and problem solving skills – ability to analyse data, think flexibly, identify issues and develop options that improve Data Integrity
* Experience of providing analysis and insight to key stakeholders, presenting complex datasets in a clear and concise way, which non-technical colleagues can understand
* Confident in multiple software packages and willing to learn in house systems
* Experience of building and maintaining effective relationships with both internal and external stakeholders at all levels
* Able to work in fast-paced evolving business with ability to handle ambiguity and make decisions with limited information
* Resilient and pro-active. An analytical thinker with strong organisational skills and an eye for detail; ability to work under pressure and manage competing priorities
* Commercially and financially aware
* Exposure to process improvement techniques & preferably Lean Management
If this role is of interest and you think that you could be up for the challenge, then please send your CV through
Assistant Head of Data Systems - Farnham, Surrey – Up to £35,000
Our client based in Farnham is currently looking for an Assistant Head of Data Systems to join and oversee the data analysis and reporting within the whole group. The candidate will be overseeing a team of 2 Data Analysts and as Assistant Head of Data Systems will play a pivotal role in predicting future behaviours and analysing past performance.
The client is looking for a candidate with a strong Data Analysis background and ideally someone with experience of previously leading a small team. The candidate will have completely responsibility for the retrieval, processing, analysis and forecasting of financial data from the systems in order to manage and report on client performance and transactions.
Main Responsibilities will include:
* Bespoke Systems
* Overseeing/assisting the Import of financial information received from clients
* Utilising SQL queries, SQL analytics, SQL reporting and other query writing skills
* Liaise with other departments to ensure their requirements are being met
* Responsible for creating, tracking and producing management information & reports on department metrics and how they link to our financial performance
* Create management information to support strategic decisions within the business
* Work with Assistant Head of Finance to inform improvements to data management to ensure seamless experience using data and sound prioritisation/business case
* Review, monitoring and reporting of quality and performance Key Performance Indicators (KPIs), working with HofDS to help focus team performance on data integrity
* Create actionable insight on operational metrics to extract root cause of data issues and drive priorities for improvement
* Validate and audit team standards of quality and performance; identify barriers to achieving data accuracy through analysis and quality observations, and make recommendations for change based on sound analytics and facts
* Make recommendations for process and system improvements, supporting the HoFDS and wider team with delivering efficiency and service improvements
* Maintain, optimise and evolve reporting to meet ever-growing business needs using existing software and systems in place, but also identifying new ways of working to improve efficiency
* Provide support with process mapping, review and improvement as required
* Support information sharing to training function to deliver consistency and quality of behaviours
* Manage integration processes for new data sources, from specification to implementation and testing
* Ensure team compliance with standard operating procedures and quality standards
Experience/ Attributes:
* Minimum of 2 years’ experience analysing data
* Previous Supervisory/Management experience & Excellent customer focus
* Minimum of 1 years’ hands on experience of SQL query writing, SQL analytics & SQL reporting services (SSIS, SSRS & T-SQL) and a strong/advanced, practical working knowledge of Microsoft Word and Excel
* Good understanding of SQL Management Studio & Visual Studio Business Intelligence
* Demonstrate drive and positive approach to work and a determination and motivation to achieve targets
* Demonstrable background of analytical and problem solving skills – ability to analyse data, think flexibly, identify issues and develop options that improve Data Integrity
* Experience of providing analysis and insight to key stakeholders, presenting complex datasets in a clear and concise way, which non-technical colleagues can understand
* Confident in multiple software packages and willing to learn in house systems
* Experience of building and maintaining effective relationships with both internal and external stakeholders at all levels
* Able to work in fast-paced evolving business with ability to handle ambiguity and make decisions with limited information
* Resilient and pro-active. An analytical thinker with strong organisational skills and an eye for detail; ability to work under pressure and manage competing priorities
* Commercially and financially aware
* Exposure to process improvement techniques & preferably Lean Management
If this role is of interest and you think that you could be up for the challenge, then please send your CV through
Oct 29, 2018
Assistant Head of Data Systems - Farnham, Surrey – Up to £35,000
Our client based in Farnham is currently looking for an Assistant Head of Data Systems to join and oversee the data analysis and reporting within the whole group. The candidate will be overseeing a team of 2 Data Analysts and as Assistant Head of Data Systems will play a pivotal role in predicting future behaviours and analysing past performance.
The client is looking for a candidate with a strong Data Analysis background and ideally someone with experience of previously leading a small team. The candidate will have completely responsibility for the retrieval, processing, analysis and forecasting of financial data from the systems in order to manage and report on client performance and transactions.
Main Responsibilities will include:
* Bespoke Systems
* Overseeing/assisting the Import of financial information received from clients
* Utilising SQL queries, SQL analytics, SQL reporting and other query writing skills
* Liaise with other departments to ensure their requirements are being met
* Responsible for creating, tracking and producing management information & reports on department metrics and how they link to our financial performance
* Create management information to support strategic decisions within the business
* Work with Assistant Head of Finance to inform improvements to data management to ensure seamless experience using data and sound prioritisation/business case
* Review, monitoring and reporting of quality and performance Key Performance Indicators (KPIs), working with HofDS to help focus team performance on data integrity
* Create actionable insight on operational metrics to extract root cause of data issues and drive priorities for improvement
* Validate and audit team standards of quality and performance; identify barriers to achieving data accuracy through analysis and quality observations, and make recommendations for change based on sound analytics and facts
* Make recommendations for process and system improvements, supporting the HoFDS and wider team with delivering efficiency and service improvements
* Maintain, optimise and evolve reporting to meet ever-growing business needs using existing software and systems in place, but also identifying new ways of working to improve efficiency
* Provide support with process mapping, review and improvement as required
* Support information sharing to training function to deliver consistency and quality of behaviours
* Manage integration processes for new data sources, from specification to implementation and testing
* Ensure team compliance with standard operating procedures and quality standards
Experience/ Attributes:
* Minimum of 2 years’ experience analysing data
* Previous Supervisory/Management experience & Excellent customer focus
* Minimum of 1 years’ hands on experience of SQL query writing, SQL analytics & SQL reporting services (SSIS, SSRS & T-SQL) and a strong/advanced, practical working knowledge of Microsoft Word and Excel
* Good understanding of SQL Management Studio & Visual Studio Business Intelligence
* Demonstrate drive and positive approach to work and a determination and motivation to achieve targets
* Demonstrable background of analytical and problem solving skills – ability to analyse data, think flexibly, identify issues and develop options that improve Data Integrity
* Experience of providing analysis and insight to key stakeholders, presenting complex datasets in a clear and concise way, which non-technical colleagues can understand
* Confident in multiple software packages and willing to learn in house systems
* Experience of building and maintaining effective relationships with both internal and external stakeholders at all levels
* Able to work in fast-paced evolving business with ability to handle ambiguity and make decisions with limited information
* Resilient and pro-active. An analytical thinker with strong organisational skills and an eye for detail; ability to work under pressure and manage competing priorities
* Commercially and financially aware
* Exposure to process improvement techniques & preferably Lean Management
If this role is of interest and you think that you could be up for the challenge, then please send your CV through
Assistant Head of Data Systems - Farnham, Surrey – Up to £35,000
Our client based in Farnham is currently looking for an Assistant Head of Data Systems to join and oversee the data analysis and reporting within the whole group. The candidate will be overseeing a team of 2 Data Analysts and as Assistant Head of Data Systems will play a pivotal role in predicting future behaviours and analysing past performance.
The client is looking for a candidate with a strong Data Analysis background and ideally someone with experience of previously leading a small team. The candidate will have completely responsibility for the retrieval, processing, analysis and forecasting of financial data from the systems in order to manage and report on client performance and transactions.
Main Responsibilities will include:
* Bespoke Systems
* Overseeing/assisting the Import of financial information received from clients
* Utilising SQL queries, SQL analytics, SQL reporting and other query writing skills
* Liaise with other departments to ensure their requirements are being met
* Responsible for creating, tracking and producing management information & reports on department metrics and how they link to our financial performance
* Create management information to support strategic decisions within the business
* Work with Assistant Head of Finance to inform improvements to data management to ensure seamless experience using data and sound prioritisation/business case
* Review, monitoring and reporting of quality and performance Key Performance Indicators (KPIs), working with HofDS to help focus team performance on data integrity
* Create actionable insight on operational metrics to extract root cause of data issues and drive priorities for improvement
* Validate and audit team standards of quality and performance; identify barriers to achieving data accuracy through analysis and quality observations, and make recommendations for change based on sound analytics and facts
* Make recommendations for process and system improvements, supporting the HoFDS and wider team with delivering efficiency and service improvements
* Maintain, optimise and evolve reporting to meet ever-growing business needs using existing software and systems in place, but also identifying new ways of working to improve efficiency
* Provide support with process mapping, review and improvement as required
* Support information sharing to training function to deliver consistency and quality of behaviours
* Manage integration processes for new data sources, from specification to implementation and testing
* Ensure team compliance with standard operating procedures and quality standards
Experience/ Attributes:
* Minimum of 2 years’ experience analysing data
* Previous Supervisory/Management experience & Excellent customer focus
* Minimum of 1 years’ hands on experience of SQL query writing, SQL analytics & SQL reporting services (SSIS, SSRS & T-SQL) and a strong/advanced, practical working knowledge of Microsoft Word and Excel
* Good understanding of SQL Management Studio & Visual Studio Business Intelligence
* Demonstrate drive and positive approach to work and a determination and motivation to achieve targets
* Demonstrable background of analytical and problem solving skills – ability to analyse data, think flexibly, identify issues and develop options that improve Data Integrity
* Experience of providing analysis and insight to key stakeholders, presenting complex datasets in a clear and concise way, which non-technical colleagues can understand
* Confident in multiple software packages and willing to learn in house systems
* Experience of building and maintaining effective relationships with both internal and external stakeholders at all levels
* Able to work in fast-paced evolving business with ability to handle ambiguity and make decisions with limited information
* Resilient and pro-active. An analytical thinker with strong organisational skills and an eye for detail; ability to work under pressure and manage competing priorities
* Commercially and financially aware
* Exposure to process improvement techniques & preferably Lean Management
If this role is of interest and you think that you could be up for the challenge, then please send your CV through
Oct 29, 2018
Assistant Head of Data Systems - Farnham, Surrey – Up to £35,000
Our client based in Farnham is currently looking for an Assistant Head of Data Systems to join and oversee the data analysis and reporting within the whole group. The candidate will be overseeing a team of 2 Data Analysts and as Assistant Head of Data Systems will play a pivotal role in predicting future behaviours and analysing past performance.
The client is looking for a candidate with a strong Data Analysis background and ideally someone with experience of previously leading a small team. The candidate will have completely responsibility for the retrieval, processing, analysis and forecasting of financial data from the systems in order to manage and report on client performance and transactions.
Main Responsibilities will include:
* Bespoke Systems
* Overseeing/assisting the Import of financial information received from clients
* Utilising SQL queries, SQL analytics, SQL reporting and other query writing skills
* Liaise with other departments to ensure their requirements are being met
* Responsible for creating, tracking and producing management information & reports on department metrics and how they link to our financial performance
* Create management information to support strategic decisions within the business
* Work with Assistant Head of Finance to inform improvements to data management to ensure seamless experience using data and sound prioritisation/business case
* Review, monitoring and reporting of quality and performance Key Performance Indicators (KPIs), working with HofDS to help focus team performance on data integrity
* Create actionable insight on operational metrics to extract root cause of data issues and drive priorities for improvement
* Validate and audit team standards of quality and performance; identify barriers to achieving data accuracy through analysis and quality observations, and make recommendations for change based on sound analytics and facts
* Make recommendations for process and system improvements, supporting the HoFDS and wider team with delivering efficiency and service improvements
* Maintain, optimise and evolve reporting to meet ever-growing business needs using existing software and systems in place, but also identifying new ways of working to improve efficiency
* Provide support with process mapping, review and improvement as required
* Support information sharing to training function to deliver consistency and quality of behaviours
* Manage integration processes for new data sources, from specification to implementation and testing
* Ensure team compliance with standard operating procedures and quality standards
Experience/ Attributes:
* Minimum of 2 years’ experience analysing data
* Previous Supervisory/Management experience & Excellent customer focus
* Minimum of 1 years’ hands on experience of SQL query writing, SQL analytics & SQL reporting services (SSIS, SSRS & T-SQL) and a strong/advanced, practical working knowledge of Microsoft Word and Excel
* Good understanding of SQL Management Studio & Visual Studio Business Intelligence
* Demonstrate drive and positive approach to work and a determination and motivation to achieve targets
* Demonstrable background of analytical and problem solving skills – ability to analyse data, think flexibly, identify issues and develop options that improve Data Integrity
* Experience of providing analysis and insight to key stakeholders, presenting complex datasets in a clear and concise way, which non-technical colleagues can understand
* Confident in multiple software packages and willing to learn in house systems
* Experience of building and maintaining effective relationships with both internal and external stakeholders at all levels
* Able to work in fast-paced evolving business with ability to handle ambiguity and make decisions with limited information
* Resilient and pro-active. An analytical thinker with strong organisational skills and an eye for detail; ability to work under pressure and manage competing priorities
* Commercially and financially aware
* Exposure to process improvement techniques & preferably Lean Management
If this role is of interest and you think that you could be up for the challenge, then please send your CV through
Assistant Head of Data Systems
£35,000
Reporting to: Head of Finance & Data Systems (HoFDS)
Managing: Data Analysts x 2
Position Overview - Assistant Head of Data Systems
The role of Assistant Head of Data Systems will essentially be responsible for data analysis and reporting within the Group and will play a pivotal role in predicting future behaviours & analysing past performance.
Leading a team of 2 Data Analysts, the role will be fully responsible for the retrieval, processing, analysis and forecasting of financial data from IN-SYNC Groups’ systems, in order to manage and report on client performance and transactions.
Other departmental requirements include creating solutions that will improve data processing; uncovering insights and working with the team to turn them into actions; identifying where the business can automate repetitive tasks; and being proactive with reporting to allow teams to track trends and make decisions.
Maintaining and developing our data analytics and reports are key to our newly implemented in-house bespoke software, therefore this role will work closely with the IT Development team to provide feedback on system and process testing.
Principle Responsibilities
Commercial
Financial Data
* Control the receipt of incoming data in a timely manner
* Ensuring the retrieval, collation, verification, cleansing & entry of financial information to support further processing across the group & reporting used for business decisions
* Overseeing and assisting when necessary, the processing and analysis of financial data to generate sales leads and drill down for client invoicing against all of IN-SYNC Groups’ products
* Provide forecasts against financial data received from field sales
* Maintain and develop the processes/systems behind these
Bespoke Systems
* Overseeing/assisting the Import of financial information received from clients
* Utilising SQL queries, SQL analytics, SQL reporting and other query writing skills
* Liaise with other departments to ensure their requirements are being met
* Responsible for creating, tracking and producing management information & reports on department metrics and how they link to our financial performance
* Create management information to support strategic decisions within the business
* Work with Assistant Head of Finance to inform improvements to data management to ensure seamless experience using data and sound prioritisation/business case
* Review, monitoring and reporting of quality and performance Key Performance Indicators (KPIs), working with HofDS to help focus team performance on data integrity
* Create actionable insight on operational metrics to extract root cause of data issues and drive priorities for improvement
* Validate and audit team standards of quality and performance; identify barriers to achieving data accuracy through analysis and quality observations, and make recommendations for change based on sound analytics and facts
* Make recommendations for process and system improvements, supporting the HoFDS and wider team with delivering efficiency and service improvements & maintain, optimise and evolve reporting to meet ever-growing business needs using existing software and systems in place, but also identifying new ways of working to improve efficiency
* Provide support with process mapping, review and improvement as required & support information sharing to training function to deliver consistency and quality of behaviours
* Provide robust analysis on key business areas with a clear focus on driving actions designed to improve business performance
* Manage integration processes for new data sources, from specification to implementation and testing and play a key role in developing in-house Single View databases and custom attribution models, working closely with the Development and Testing team
* Effective use of operational knowledge to identify revenue, efficiency and service improvement opportunities & ensure team compliance with standard operating procedures and quality standards
People Management
* Ensure team building is prioritised with a focus on employee motivation, addressing any motivational issues as they arise
* Take a flexible approach to people management to ensure that each individual need are tailored to ensure productivity and job satisfaction
* Provide on-going feedback to team members to facilitate continuous personal development and success
* Address performance issues in a pro-active, fair and timely manner
* Ensure all members of the team are fully trained, knowledgeable and up to date
* Support the implementation of learning plans and structured training
Essential Skills, Knowledge & Experience
* Minimum of 2 years’ experience analysing data
* Previous Supervisory/Management experience & Excellent customer focus
* Exceptional organisational & time management skills for both self & team
* Minimum of 1 years’ hands on experience of SQL query writing, SQL analytics & SQL reporting services (SSIS, SSRS & T-SQL) and a strong/advanced, practical working knowledge of Microsoft Word and Excel
* Good understanding of SQL Management Studio & Visual Studio Business Intelligence
Oct 29, 2018
Assistant Head of Data Systems
£35,000
Reporting to: Head of Finance & Data Systems (HoFDS)
Managing: Data Analysts x 2
Position Overview - Assistant Head of Data Systems
The role of Assistant Head of Data Systems will essentially be responsible for data analysis and reporting within the Group and will play a pivotal role in predicting future behaviours & analysing past performance.
Leading a team of 2 Data Analysts, the role will be fully responsible for the retrieval, processing, analysis and forecasting of financial data from IN-SYNC Groups’ systems, in order to manage and report on client performance and transactions.
Other departmental requirements include creating solutions that will improve data processing; uncovering insights and working with the team to turn them into actions; identifying where the business can automate repetitive tasks; and being proactive with reporting to allow teams to track trends and make decisions.
Maintaining and developing our data analytics and reports are key to our newly implemented in-house bespoke software, therefore this role will work closely with the IT Development team to provide feedback on system and process testing.
Principle Responsibilities
Commercial
Financial Data
* Control the receipt of incoming data in a timely manner
* Ensuring the retrieval, collation, verification, cleansing & entry of financial information to support further processing across the group & reporting used for business decisions
* Overseeing and assisting when necessary, the processing and analysis of financial data to generate sales leads and drill down for client invoicing against all of IN-SYNC Groups’ products
* Provide forecasts against financial data received from field sales
* Maintain and develop the processes/systems behind these
Bespoke Systems
* Overseeing/assisting the Import of financial information received from clients
* Utilising SQL queries, SQL analytics, SQL reporting and other query writing skills
* Liaise with other departments to ensure their requirements are being met
* Responsible for creating, tracking and producing management information & reports on department metrics and how they link to our financial performance
* Create management information to support strategic decisions within the business
* Work with Assistant Head of Finance to inform improvements to data management to ensure seamless experience using data and sound prioritisation/business case
* Review, monitoring and reporting of quality and performance Key Performance Indicators (KPIs), working with HofDS to help focus team performance on data integrity
* Create actionable insight on operational metrics to extract root cause of data issues and drive priorities for improvement
* Validate and audit team standards of quality and performance; identify barriers to achieving data accuracy through analysis and quality observations, and make recommendations for change based on sound analytics and facts
* Make recommendations for process and system improvements, supporting the HoFDS and wider team with delivering efficiency and service improvements & maintain, optimise and evolve reporting to meet ever-growing business needs using existing software and systems in place, but also identifying new ways of working to improve efficiency
* Provide support with process mapping, review and improvement as required & support information sharing to training function to deliver consistency and quality of behaviours
* Provide robust analysis on key business areas with a clear focus on driving actions designed to improve business performance
* Manage integration processes for new data sources, from specification to implementation and testing and play a key role in developing in-house Single View databases and custom attribution models, working closely with the Development and Testing team
* Effective use of operational knowledge to identify revenue, efficiency and service improvement opportunities & ensure team compliance with standard operating procedures and quality standards
People Management
* Ensure team building is prioritised with a focus on employee motivation, addressing any motivational issues as they arise
* Take a flexible approach to people management to ensure that each individual need are tailored to ensure productivity and job satisfaction
* Provide on-going feedback to team members to facilitate continuous personal development and success
* Address performance issues in a pro-active, fair and timely manner
* Ensure all members of the team are fully trained, knowledgeable and up to date
* Support the implementation of learning plans and structured training
Essential Skills, Knowledge & Experience
* Minimum of 2 years’ experience analysing data
* Previous Supervisory/Management experience & Excellent customer focus
* Exceptional organisational & time management skills for both self & team
* Minimum of 1 years’ hands on experience of SQL query writing, SQL analytics & SQL reporting services (SSIS, SSRS & T-SQL) and a strong/advanced, practical working knowledge of Microsoft Word and Excel
* Good understanding of SQL Management Studio & Visual Studio Business Intelligence
Assistant Head of Data Systems - Farnham, Surrey – Up to £35,000
Our client based in Farnham is currently looking for an Assistant Head of Data Systems to join and oversee the data analysis and reporting within the whole group. The candidate will be overseeing a team of 2 Data Analysts and as Assistant Head of Data Systems will play a pivotal role in predicting future behaviours and analysing past performance.
The client is looking for a candidate with a strong Data Analysis background and ideally someone with experience of previously leading a small team. The candidate will have completely responsibility for the retrieval, processing, analysis and forecasting of financial data from the systems in order to manage and report on client performance and transactions.
Main Responsibilities will include:
* Bespoke Systems
* Overseeing/assisting the Import of financial information received from clients
* Utilising SQL queries, SQL analytics, SQL reporting and other query writing skills
* Liaise with other departments to ensure their requirements are being met
* Responsible for creating, tracking and producing management information & reports on department metrics and how they link to our financial performance
* Create management information to support strategic decisions within the business
* Work with Assistant Head of Finance to inform improvements to data management to ensure seamless experience using data and sound prioritisation/business case
* Review, monitoring and reporting of quality and performance Key Performance Indicators (KPIs), working with HofDS to help focus team performance on data integrity
* Create actionable insight on operational metrics to extract root cause of data issues and drive priorities for improvement
* Validate and audit team standards of quality and performance; identify barriers to achieving data accuracy through analysis and quality observations, and make recommendations for change based on sound analytics and facts
* Make recommendations for process and system improvements, supporting the HoFDS and wider team with delivering efficiency and service improvements
* Maintain, optimise and evolve reporting to meet ever-growing business needs using existing software and systems in place, but also identifying new ways of working to improve efficiency
* Provide support with process mapping, review and improvement as required
* Support information sharing to training function to deliver consistency and quality of behaviours
* Manage integration processes for new data sources, from specification to implementation and testing
* Ensure team compliance with standard operating procedures and quality standards
Experience/ Attributes:
* Minimum of 2 years’ experience analysing data
* Previous Supervisory/Management experience & Excellent customer focus
* Minimum of 1 years’ hands on experience of SQL query writing, SQL analytics & SQL reporting services (SSIS, SSRS & T-SQL) and a strong/advanced, practical working knowledge of Microsoft Word and Excel
* Good understanding of SQL Management Studio & Visual Studio Business Intelligence
* Demonstrate drive and positive approach to work and a determination and motivation to achieve targets
* Demonstrable background of analytical and problem solving skills – ability to analyse data, think flexibly, identify issues and develop options that improve Data Integrity
* Experience of providing analysis and insight to key stakeholders, presenting complex datasets in a clear and concise way, which non-technical colleagues can understand
* Confident in multiple software packages and willing to learn in house systems
* Experience of building and maintaining effective relationships with both internal and external stakeholders at all levels
* Able to work in fast-paced evolving business with ability to handle ambiguity and make decisions with limited information
* Resilient and pro-active. An analytical thinker with strong organisational skills and an eye for detail; ability to work under pressure and manage competing priorities
* Commercially and financially aware
* Exposure to process improvement techniques & preferably Lean Management
If this role is of interest and you think that you could be up for the challenge, then please send your CV through
Oct 29, 2018
Assistant Head of Data Systems - Farnham, Surrey – Up to £35,000
Our client based in Farnham is currently looking for an Assistant Head of Data Systems to join and oversee the data analysis and reporting within the whole group. The candidate will be overseeing a team of 2 Data Analysts and as Assistant Head of Data Systems will play a pivotal role in predicting future behaviours and analysing past performance.
The client is looking for a candidate with a strong Data Analysis background and ideally someone with experience of previously leading a small team. The candidate will have completely responsibility for the retrieval, processing, analysis and forecasting of financial data from the systems in order to manage and report on client performance and transactions.
Main Responsibilities will include:
* Bespoke Systems
* Overseeing/assisting the Import of financial information received from clients
* Utilising SQL queries, SQL analytics, SQL reporting and other query writing skills
* Liaise with other departments to ensure their requirements are being met
* Responsible for creating, tracking and producing management information & reports on department metrics and how they link to our financial performance
* Create management information to support strategic decisions within the business
* Work with Assistant Head of Finance to inform improvements to data management to ensure seamless experience using data and sound prioritisation/business case
* Review, monitoring and reporting of quality and performance Key Performance Indicators (KPIs), working with HofDS to help focus team performance on data integrity
* Create actionable insight on operational metrics to extract root cause of data issues and drive priorities for improvement
* Validate and audit team standards of quality and performance; identify barriers to achieving data accuracy through analysis and quality observations, and make recommendations for change based on sound analytics and facts
* Make recommendations for process and system improvements, supporting the HoFDS and wider team with delivering efficiency and service improvements
* Maintain, optimise and evolve reporting to meet ever-growing business needs using existing software and systems in place, but also identifying new ways of working to improve efficiency
* Provide support with process mapping, review and improvement as required
* Support information sharing to training function to deliver consistency and quality of behaviours
* Manage integration processes for new data sources, from specification to implementation and testing
* Ensure team compliance with standard operating procedures and quality standards
Experience/ Attributes:
* Minimum of 2 years’ experience analysing data
* Previous Supervisory/Management experience & Excellent customer focus
* Minimum of 1 years’ hands on experience of SQL query writing, SQL analytics & SQL reporting services (SSIS, SSRS & T-SQL) and a strong/advanced, practical working knowledge of Microsoft Word and Excel
* Good understanding of SQL Management Studio & Visual Studio Business Intelligence
* Demonstrate drive and positive approach to work and a determination and motivation to achieve targets
* Demonstrable background of analytical and problem solving skills – ability to analyse data, think flexibly, identify issues and develop options that improve Data Integrity
* Experience of providing analysis and insight to key stakeholders, presenting complex datasets in a clear and concise way, which non-technical colleagues can understand
* Confident in multiple software packages and willing to learn in house systems
* Experience of building and maintaining effective relationships with both internal and external stakeholders at all levels
* Able to work in fast-paced evolving business with ability to handle ambiguity and make decisions with limited information
* Resilient and pro-active. An analytical thinker with strong organisational skills and an eye for detail; ability to work under pressure and manage competing priorities
* Commercially and financially aware
* Exposure to process improvement techniques & preferably Lean Management
If this role is of interest and you think that you could be up for the challenge, then please send your CV through
Contract Product Solutions Architect, 1 year, to £320 per day
We are looking for a Product Solutions Architect to work for a household name in the City of London. A background in Financial Services as a Technical Product Manager, Business Analyst or Senior Technical Presales person may find this role suitable.
Embedded in the business is a dynamic software organisation that delivers high value solutions to the Back Office operations of Investment Banks, Hedge Funds and other Financial Service companies.
Due to continued organic growth, they are looking for Product Solutions Architect to join the Product Solutions Team that is responsible for building business solutions by configuring a standard, proven platform.
The product is hosted for their customers and is a “rich internet application” written in Java with a SQL Server back end and pure HTML / JavaScript front end.
With confirmation matching, reconciliation, data integration services and transaction reporting solutions among its portfolio, Straight Through Processing (STP) and transaction automation are core competencies of the business.
They are looking for the new Product Solutions Architect to have been immersed in Financial Services and to fit in to a dynamic team that requires everyone to adapt to contribute fully and think on their feet. Consequently, you will need to have a deep understanding of the wholesale Banking world with a good understanding of MiFID, EMIR, Transaction reporting, Swift etc.
Don’t expect to be working in a dark corner, this role will involve interaction with all areas of the business such as Sales, Pre-sales, Development, QA, Customer support and Marketing as well as working with customers to ensure this product remains a viable solution that is delivered to plan and customers are satisfied.
Skills & Experience required
• Ideally someone with a development / DBA / Business Analyst / Product
Manager experience with a broad technical background
• Very strong knowledge of SQL is essential (including detailed knowledge
of SQL Server optimization)
• Understanding of related technologies, including HTML, XML, JavaScript,
Java.
• Knowledge of various network transports, with hands-on experience
with file transfer (SFTP), general networking, and ideally knowledge of
SWIFT and FIX;
• Exposure to Middle / Back Office financial processes, such as:
o Regulatory reporting
o Post-trade processes for multiple asset classes
o Reconciliations
o General familiarity with Middle and Back Office processes at
investment banks, buy-side firms, and prime brokers /
custodians
• Financial messaging with knowledge of / exposure to SWIFT / FIX/ FpML,
with experience in mapping & business analysis of these flows.
• Understanding of project management, application development
lifecycle and related methodologies (waterfall, agile, etc.)
• Familiarity with tools relevant to the above, e.g. hands on use of
systems for requirements gathering and bug tracking, documentation
tools, CRM systems, etc.
Location: Central London City of London
Remuneration: Daily rate of £272 - £320 or up to £60K + employee
benefits FTC
This role is a contract role and can be either based on under a Limited Company or on a 1 year Fixed Term Contract basis – please indicate your preference
Solutions, Architect, Product, DBA, Business Analyst, Product Manager, Solutions Architect, MiFID, EMIR, Banking, Back Office, Regulatory Reporting, Confirmation Matching, Swift, Java, JavaScript, SQL, HTML, XML, London, City, Contract
Sep 09, 2016
Contract Product Solutions Architect, 1 year, to £320 per day
We are looking for a Product Solutions Architect to work for a household name in the City of London. A background in Financial Services as a Technical Product Manager, Business Analyst or Senior Technical Presales person may find this role suitable.
Embedded in the business is a dynamic software organisation that delivers high value solutions to the Back Office operations of Investment Banks, Hedge Funds and other Financial Service companies.
Due to continued organic growth, they are looking for Product Solutions Architect to join the Product Solutions Team that is responsible for building business solutions by configuring a standard, proven platform.
The product is hosted for their customers and is a “rich internet application” written in Java with a SQL Server back end and pure HTML / JavaScript front end.
With confirmation matching, reconciliation, data integration services and transaction reporting solutions among its portfolio, Straight Through Processing (STP) and transaction automation are core competencies of the business.
They are looking for the new Product Solutions Architect to have been immersed in Financial Services and to fit in to a dynamic team that requires everyone to adapt to contribute fully and think on their feet. Consequently, you will need to have a deep understanding of the wholesale Banking world with a good understanding of MiFID, EMIR, Transaction reporting, Swift etc.
Don’t expect to be working in a dark corner, this role will involve interaction with all areas of the business such as Sales, Pre-sales, Development, QA, Customer support and Marketing as well as working with customers to ensure this product remains a viable solution that is delivered to plan and customers are satisfied.
Skills & Experience required
• Ideally someone with a development / DBA / Business Analyst / Product
Manager experience with a broad technical background
• Very strong knowledge of SQL is essential (including detailed knowledge
of SQL Server optimization)
• Understanding of related technologies, including HTML, XML, JavaScript,
Java.
• Knowledge of various network transports, with hands-on experience
with file transfer (SFTP), general networking, and ideally knowledge of
SWIFT and FIX;
• Exposure to Middle / Back Office financial processes, such as:
o Regulatory reporting
o Post-trade processes for multiple asset classes
o Reconciliations
o General familiarity with Middle and Back Office processes at
investment banks, buy-side firms, and prime brokers /
custodians
• Financial messaging with knowledge of / exposure to SWIFT / FIX/ FpML,
with experience in mapping & business analysis of these flows.
• Understanding of project management, application development
lifecycle and related methodologies (waterfall, agile, etc.)
• Familiarity with tools relevant to the above, e.g. hands on use of
systems for requirements gathering and bug tracking, documentation
tools, CRM systems, etc.
Location: Central London City of London
Remuneration: Daily rate of £272 - £320 or up to £60K + employee
benefits FTC
This role is a contract role and can be either based on under a Limited Company or on a 1 year Fixed Term Contract basis – please indicate your preference
Solutions, Architect, Product, DBA, Business Analyst, Product Manager, Solutions Architect, MiFID, EMIR, Banking, Back Office, Regulatory Reporting, Confirmation Matching, Swift, Java, JavaScript, SQL, HTML, XML, London, City, Contract