Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
Feb 27, 2023
Full time
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
Job Title: 3rd Line Technical Support Engineer Location: Bicester/Remote (initially WFH with client sites visits around the Oxfordshire area) Salary: 38,000- 42,000 (DOE) My client, an established MSP is looking for an experienced 3rd Line Engineer to join their team. You will be responsible for supporting the IT infrastructure of all our customer base including server, storage, network, data, and applications. Responsibilities: 3rd line support- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client infrastructure & servers Diagnosis and resolution of issues and tickets Regular site visits to customer sites across the Oxfordshire area Skillset: Microsoft Windows Server (Apply online only) Microsoft desktop OS Windows 10 and 11 Professional Macos, Apple IOS, Android (Desirable) MS Active Directory DNS, DHCP and network services Hosted Exchange email services Office 365/Azure/Hybrid including synchronisation. Microsoft Intune and MDM Server Virtualisation (Hyper-V / VMware) LAN/VLAN/WAN (routers, switches, Wi-Fi, firewall) Communications (VOIP, Leased Lines) Dell/HP Server Hardware This is a great opportunity for an experienced Support Engineer with an MSP background to get involved in providing support to SMEs across different industries. If you are interested, please respond with a copy of your CV for immediate consideration. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 21, 2024
Full time
Job Title: 3rd Line Technical Support Engineer Location: Bicester/Remote (initially WFH with client sites visits around the Oxfordshire area) Salary: 38,000- 42,000 (DOE) My client, an established MSP is looking for an experienced 3rd Line Engineer to join their team. You will be responsible for supporting the IT infrastructure of all our customer base including server, storage, network, data, and applications. Responsibilities: 3rd line support- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client infrastructure & servers Diagnosis and resolution of issues and tickets Regular site visits to customer sites across the Oxfordshire area Skillset: Microsoft Windows Server (Apply online only) Microsoft desktop OS Windows 10 and 11 Professional Macos, Apple IOS, Android (Desirable) MS Active Directory DNS, DHCP and network services Hosted Exchange email services Office 365/Azure/Hybrid including synchronisation. Microsoft Intune and MDM Server Virtualisation (Hyper-V / VMware) LAN/VLAN/WAN (routers, switches, Wi-Fi, firewall) Communications (VOIP, Leased Lines) Dell/HP Server Hardware This is a great opportunity for an experienced Support Engineer with an MSP background to get involved in providing support to SMEs across different industries. If you are interested, please respond with a copy of your CV for immediate consideration. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
From infrastructure and cloud solutions to cyber security, managed services and beyond, LIMA's partnership-based working style enables businesses to achieve their most ambitious goals and deliver long-term value. In over 25 years, it's made us a trusted provider to UK organisations across the public and private sectors.We are recruiting for a Service Desk Team Leader responsible for leading and managing our service desk team to ensure the timely resolution of technical issues and exceptional customer support. You will play a key role in maintaining high levels of customer satisfaction and operational efficiency.This is a fantastic opportunity where you can make your mark and help to strengthen LIMA's growth in the market. You will have the autonomy and trust to make decisions and drive forward LIMA's service capability and ability to grow with our customers. Day to day you will: Provide direct line management to 1st & 2nd Line Engineers within the Managed Services Department. Create and support team development opportunities across the technical support area, ensuring the ability to grow and scale the function in line with LIMA's growth plans. Support the Technical Services Lead in driving the performance of 3rd party suppliers ensuring that services provided fall in line with LIMA SLAs, including technical elements of contractual obligations Support the Service Delivery Lead in ensuring that operational KPIs and statistics are within the agreed targets and initiatives are identified to drive continual service improvement Support the Technical Services Lead in acting as a key stakeholder with Project Managers to ensure that service onboarding and transition management are completed efficiently and effectively, to ensure that service operations have all the required elements to take on and support the IT requirements of customers. Our ideal candidate will have: Demonstrated leadership abilities, with a track record of motivating and developing high-performing teams Strong organisational and time management skills with the ability to multi-task, plan and prioritise workload Excellent communication skills, with the ability to effectively interact with customers, colleagues, and stakeholders at all levels Attention to detail when it comes to monitoring, reviewing, and documenting with internal and external stakeholders Knowledge of ITIL best practices and experience with service desk management tools preferred Benefits: Joining our team comes with a range of benefits designed to enhance your work experience and well-being: Time to relax with 25 days holiday (pro rata for part-time employees), plus bank holidays. You will also have the option to buy or sell 5 days leave each year An additional paid day to celebrate your birthday with family and friends From day one you'll have access to Medicash our healthcare cash back plan and after two continuous years of service have the option to join our private medical scheme Access to ongoing training and development opportunities to help you grow in your career Enhanced maternity, paternity and adoption pay after two continuous years of service Confidential counselling and support services to help you navigate life's challenges Salary sacrifice schemes to support you to save for retirement or purchasing an electric car or bike Engage with your colleagues through team-building activities and events. Get prime view seats for the price of a standard ticket at the AO Arena, with full VIP treatment, guaranteed seats and access to a private bar REF-
May 21, 2024
Full time
From infrastructure and cloud solutions to cyber security, managed services and beyond, LIMA's partnership-based working style enables businesses to achieve their most ambitious goals and deliver long-term value. In over 25 years, it's made us a trusted provider to UK organisations across the public and private sectors.We are recruiting for a Service Desk Team Leader responsible for leading and managing our service desk team to ensure the timely resolution of technical issues and exceptional customer support. You will play a key role in maintaining high levels of customer satisfaction and operational efficiency.This is a fantastic opportunity where you can make your mark and help to strengthen LIMA's growth in the market. You will have the autonomy and trust to make decisions and drive forward LIMA's service capability and ability to grow with our customers. Day to day you will: Provide direct line management to 1st & 2nd Line Engineers within the Managed Services Department. Create and support team development opportunities across the technical support area, ensuring the ability to grow and scale the function in line with LIMA's growth plans. Support the Technical Services Lead in driving the performance of 3rd party suppliers ensuring that services provided fall in line with LIMA SLAs, including technical elements of contractual obligations Support the Service Delivery Lead in ensuring that operational KPIs and statistics are within the agreed targets and initiatives are identified to drive continual service improvement Support the Technical Services Lead in acting as a key stakeholder with Project Managers to ensure that service onboarding and transition management are completed efficiently and effectively, to ensure that service operations have all the required elements to take on and support the IT requirements of customers. Our ideal candidate will have: Demonstrated leadership abilities, with a track record of motivating and developing high-performing teams Strong organisational and time management skills with the ability to multi-task, plan and prioritise workload Excellent communication skills, with the ability to effectively interact with customers, colleagues, and stakeholders at all levels Attention to detail when it comes to monitoring, reviewing, and documenting with internal and external stakeholders Knowledge of ITIL best practices and experience with service desk management tools preferred Benefits: Joining our team comes with a range of benefits designed to enhance your work experience and well-being: Time to relax with 25 days holiday (pro rata for part-time employees), plus bank holidays. You will also have the option to buy or sell 5 days leave each year An additional paid day to celebrate your birthday with family and friends From day one you'll have access to Medicash our healthcare cash back plan and after two continuous years of service have the option to join our private medical scheme Access to ongoing training and development opportunities to help you grow in your career Enhanced maternity, paternity and adoption pay after two continuous years of service Confidential counselling and support services to help you navigate life's challenges Salary sacrifice schemes to support you to save for retirement or purchasing an electric car or bike Engage with your colleagues through team-building activities and events. Get prime view seats for the price of a standard ticket at the AO Arena, with full VIP treatment, guaranteed seats and access to a private bar REF-
Unix/Linux Engineer - SC/DV Eligible Location: Bristol, Bolton or Stevenage Type : Predominantly on-site Salary : £50,000 - £58,000 Clearance : SC/DV Eligible, active clearance preferred A primary technical partner of the MOD are looking to add to their infrastructure innovation team. This role will be working with an existing team, collaborating with teams on supporting supporting the mission of keeping UK Defence agile and safe. Your role will involve: Monitoring and technical support of client's infrastructure including Incident and request management. Server administration. Plan and undertake changes as agreed with the client (in accordance with ITIL change management process) Assess user requirements and formulate technical specifications that are cost effective and accurately meet the clients' identified needs. Install and test operating software and associated products in conjunction with application providers. Your transferable skills and experience: Knowledge of operating systems - RedHat 6. 7. 8. 9. Solaris Experience with HPC Platform Experience with Red Hat Satellite Experience with Virtualisation Platforms with specific products like VMware ESXi and MS Hyper-V Knowledge of Identity Manager Knowledge of SCOM Working experience with Anti-Virus within Linux OS Knowledge of Rancher, Kubernetes, Ansible Knowledge and experience of specific infrastructure support services Awareness of hardware technologies including IBM, HP and Dell plus blades Proficient system management skills Please note: It's still worth applying even if you do not meet all the requirements above. They are passionate about investing in you and your career and if you have the transferable skills/ background in 3rd Line Support this could be the next opportunity for you. Your benefits: 25 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such as increased holidays / travel / dental critical illness and more) Perks at work - employee discounts Employee assistance programme / virtual GP If you're interested in the above and would like to learn more, apply or reach out to
May 20, 2024
Full time
Unix/Linux Engineer - SC/DV Eligible Location: Bristol, Bolton or Stevenage Type : Predominantly on-site Salary : £50,000 - £58,000 Clearance : SC/DV Eligible, active clearance preferred A primary technical partner of the MOD are looking to add to their infrastructure innovation team. This role will be working with an existing team, collaborating with teams on supporting supporting the mission of keeping UK Defence agile and safe. Your role will involve: Monitoring and technical support of client's infrastructure including Incident and request management. Server administration. Plan and undertake changes as agreed with the client (in accordance with ITIL change management process) Assess user requirements and formulate technical specifications that are cost effective and accurately meet the clients' identified needs. Install and test operating software and associated products in conjunction with application providers. Your transferable skills and experience: Knowledge of operating systems - RedHat 6. 7. 8. 9. Solaris Experience with HPC Platform Experience with Red Hat Satellite Experience with Virtualisation Platforms with specific products like VMware ESXi and MS Hyper-V Knowledge of Identity Manager Knowledge of SCOM Working experience with Anti-Virus within Linux OS Knowledge of Rancher, Kubernetes, Ansible Knowledge and experience of specific infrastructure support services Awareness of hardware technologies including IBM, HP and Dell plus blades Proficient system management skills Please note: It's still worth applying even if you do not meet all the requirements above. They are passionate about investing in you and your career and if you have the transferable skills/ background in 3rd Line Support this could be the next opportunity for you. Your benefits: 25 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such as increased holidays / travel / dental critical illness and more) Perks at work - employee discounts Employee assistance programme / virtual GP If you're interested in the above and would like to learn more, apply or reach out to
Prestigious opportunity within a pioneering Technology team for an EUC Engineer. Due to a period of significant growth and investment in both our Network and Cloud infrastructure, we are seeking to expand our team to continue our Digital transformation. This is a hybrid role 2-3 days a week on site. As one of our EUC Engineers you will be responsible for:- Providing high level technical expertise in the development, support, and maintenance of multi-platform EUC environments. Supporting projects which develop new IT services, including new services. Taking a role in the research, evaluation, development, and deployment of new and emerging technologies relevant to EUC systems and services. Formulating processes to ensure that the broad EUC platform is reliable, resilient and is capable of rapid recovery in the event of planned or unplanned circumstances disrupting normal operations. Proactively set and maintain best practice and development standards and provide advice to colleagues. Assisting the team lead with capacity planning to ensure timely project delivery. Engaging with potential and existing suppliers of EUC and platform infrastructure, providing technical evaluation and input to procurement processes, ensuring the best value. Understanding and implementing IT security into all aspects of EUC planning and delivery. If you possess a combination of some of the following skills, then LETS TALK! Experience delivering a range of tasks and projects Broad knowledge and experience of enterprise level IT systems. Windows operating systems and enterprise management. Managing/administration SCCM, JAMF in an enterprise environment. Managing Office 365 technologies and deploying into platform. Experience of Intune deployment and management Experience of deployment and management of endpoint security platforms. Experience of Active Directory, Azure AD and Group Policy management. Technical desktop support background, up to and including 3rd line. A clear understanding and drive to meet security and compliance standards and a 'secure by default' ethos. In return you will be rewarded with 25 days holiday (in addition to Bank Holidays and Christmas shutdown), 20% Employer contribution to pension and life insurance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 20, 2024
Full time
Prestigious opportunity within a pioneering Technology team for an EUC Engineer. Due to a period of significant growth and investment in both our Network and Cloud infrastructure, we are seeking to expand our team to continue our Digital transformation. This is a hybrid role 2-3 days a week on site. As one of our EUC Engineers you will be responsible for:- Providing high level technical expertise in the development, support, and maintenance of multi-platform EUC environments. Supporting projects which develop new IT services, including new services. Taking a role in the research, evaluation, development, and deployment of new and emerging technologies relevant to EUC systems and services. Formulating processes to ensure that the broad EUC platform is reliable, resilient and is capable of rapid recovery in the event of planned or unplanned circumstances disrupting normal operations. Proactively set and maintain best practice and development standards and provide advice to colleagues. Assisting the team lead with capacity planning to ensure timely project delivery. Engaging with potential and existing suppliers of EUC and platform infrastructure, providing technical evaluation and input to procurement processes, ensuring the best value. Understanding and implementing IT security into all aspects of EUC planning and delivery. If you possess a combination of some of the following skills, then LETS TALK! Experience delivering a range of tasks and projects Broad knowledge and experience of enterprise level IT systems. Windows operating systems and enterprise management. Managing/administration SCCM, JAMF in an enterprise environment. Managing Office 365 technologies and deploying into platform. Experience of Intune deployment and management Experience of deployment and management of endpoint security platforms. Experience of Active Directory, Azure AD and Group Policy management. Technical desktop support background, up to and including 3rd line. A clear understanding and drive to meet security and compliance standards and a 'secure by default' ethos. In return you will be rewarded with 25 days holiday (in addition to Bank Holidays and Christmas shutdown), 20% Employer contribution to pension and life insurance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Lead Cloud Engineer - Salary up to 43,000 with potential 4000 Bonus - (2 Days a Month on site) The Opportunity Natural Resources Wales (NRW) is at the heart of making sure Wales' natural resources are being used sustainably so that future generations can benefit from them. If you want to put your technical skills to good use and get involved in exciting projects which impact the lives of everyone here in Wales, we want to hear from you! Offering agile working, flexible working and remote working with generous annual leave allowances, civil service pension, CPD and a wide range of health & wellbeing benefits ensures that Natural Resources Wales remains an employer of choice for job seekers across Wales and beyond. NRW are passionate about creative a diverse workforce and positively encourage applications from under-represented communities. They embrace quality of opportunity irrespective of disability, neurodivergence, ethnic origin, colour, nationality, gender expression and gender identity, marital status, sexual orientation, culture, or religion. They put the principles of human rights, equality, fairness, dignity, and respect at the heart of their values. NRW are committed to equal opportunities and guarantee interviews for candidates with disabilities who meet the minimum selection criteria. With over 100 web applications, associated databases and API's, real-time environmental modelling, public alerting and reporting and IOT data collection of over 650 remote locations - interesting and exciting work with purpose is never far away. Yolk Recruitment is working in partnership with Natural Resources Wales to find them high calibre technical talent from across Wales. We are currently working with them to recruit a Lead Cloud Engineer. This opportunity is an ideal role for someone with expertise in both Azure Cloud and DevOps pipelines. While the role will be predominantly focussed on deploying specific applications to Azure and maintaining a strong DevOps pipeline; there will also be a need as a team to support any high level Cloud Support Tickets that the 3rd line support team escalate. The Role You will be taking joint Lead on the Deployment of the Flood Warning System into Azure, while ensuring the live service applications are kept well maintained. Lead the deployment of mission critical applications to an Azure infrastructure Designing solid and secure Infrastructure as code Building efficient DevOps pipelines for deployment Ensure the continuous health of applications and their sustained availability Requirements You will have a really good understanding of Azure DevOps, as well as hoe to support live cloud infrastructure. Good knowledge and understanding of deployment into Azure Ability to effectively deploy Infrastructure as Code Understanding and fixing high level support requests Ability to lead cloud change Reward Aside from working on meaningful projects that positively impact the people of Wales, the successful applicant for this Lead Cloud Engineer role will be rewarded with the following: Salary of 43,000 Civil service pension scheme Variety of working patterns 28 days annual leave (increasing annually to 33 days) CPD ranging from practical to further and higher education courses Active & sustainable travel benefits such as Cycle to Work and season ticket loans Payment of professional membership fees relevant to your role Yolk Recruitment is the exclusive recruitment partner to Natural Resources Wales and therefore all applications will be managed by the team at Yolk following NRW's own fair and transparent recruitment process.
May 20, 2024
Full time
Lead Cloud Engineer - Salary up to 43,000 with potential 4000 Bonus - (2 Days a Month on site) The Opportunity Natural Resources Wales (NRW) is at the heart of making sure Wales' natural resources are being used sustainably so that future generations can benefit from them. If you want to put your technical skills to good use and get involved in exciting projects which impact the lives of everyone here in Wales, we want to hear from you! Offering agile working, flexible working and remote working with generous annual leave allowances, civil service pension, CPD and a wide range of health & wellbeing benefits ensures that Natural Resources Wales remains an employer of choice for job seekers across Wales and beyond. NRW are passionate about creative a diverse workforce and positively encourage applications from under-represented communities. They embrace quality of opportunity irrespective of disability, neurodivergence, ethnic origin, colour, nationality, gender expression and gender identity, marital status, sexual orientation, culture, or religion. They put the principles of human rights, equality, fairness, dignity, and respect at the heart of their values. NRW are committed to equal opportunities and guarantee interviews for candidates with disabilities who meet the minimum selection criteria. With over 100 web applications, associated databases and API's, real-time environmental modelling, public alerting and reporting and IOT data collection of over 650 remote locations - interesting and exciting work with purpose is never far away. Yolk Recruitment is working in partnership with Natural Resources Wales to find them high calibre technical talent from across Wales. We are currently working with them to recruit a Lead Cloud Engineer. This opportunity is an ideal role for someone with expertise in both Azure Cloud and DevOps pipelines. While the role will be predominantly focussed on deploying specific applications to Azure and maintaining a strong DevOps pipeline; there will also be a need as a team to support any high level Cloud Support Tickets that the 3rd line support team escalate. The Role You will be taking joint Lead on the Deployment of the Flood Warning System into Azure, while ensuring the live service applications are kept well maintained. Lead the deployment of mission critical applications to an Azure infrastructure Designing solid and secure Infrastructure as code Building efficient DevOps pipelines for deployment Ensure the continuous health of applications and their sustained availability Requirements You will have a really good understanding of Azure DevOps, as well as hoe to support live cloud infrastructure. Good knowledge and understanding of deployment into Azure Ability to effectively deploy Infrastructure as Code Understanding and fixing high level support requests Ability to lead cloud change Reward Aside from working on meaningful projects that positively impact the people of Wales, the successful applicant for this Lead Cloud Engineer role will be rewarded with the following: Salary of 43,000 Civil service pension scheme Variety of working patterns 28 days annual leave (increasing annually to 33 days) CPD ranging from practical to further and higher education courses Active & sustainable travel benefits such as Cycle to Work and season ticket loans Payment of professional membership fees relevant to your role Yolk Recruitment is the exclusive recruitment partner to Natural Resources Wales and therefore all applications will be managed by the team at Yolk following NRW's own fair and transparent recruitment process.
Job Title: ITAM Compliance & Software Allocations Coordinator School: Digital Services Directorate Salary: G6 31,414 - 37,119 Closing Date: 3rd June 2024 Campus: Belfast, Coleraine or Derry Londonderry Reference Number: (phone number removed) Full Time / Permanent - ABOUT US - We are a university with a national and international reputation for excellence, innovation and regional engagement, making a major contribution to the economic, social and cultural development of Northern Ireland. Our core business activities are teaching and learning, widening access to education, research and innovation and technology and knowledge transfer. We are currently recruiting for the following position: ITAM Compliance & Software Allocation Coordinator This is a brand-new role to the University and a fantastic opportunity to join a dynamic team of subject matter experts, engineers, business analysts, project managers and skilled technicians dedicated to maintaining the reliability, stability, resilience, and security of Ulster University's multi-campus digital and technical estate, and supporting the staff, student and visitor experience. Why chose us? Digital Services forms the cornerstone of our contemporary, multi-campus university, delivering an array of technical and digital services to staff and students. These include the management, hosting, development, and support of technical infrastructure, end-point technology, enterprise applications, cybersecurity, collaboration platforms, remote access, and the facilitation of teaching and learning technologies and spaces, among others. Operating within a large, complex and diverse infrastructure, Digital Services meets the needs of 30,000 students and 3,000 staff members across multiple campuses - from delivering critical functions behind the scenes, to providing digital expertise and connectivity for campus events, and with dedicated customer service assisting staff and students in their work and studies. Our team of subject matter experts, digital professionals, engineers, business analysts, project managers and skilled technicians ensures the continuous availability, stability, resilience, security, and evolution of our digital and technical infrastructure. Digital Services at Ulster University is a vital and progressive professional service team central to enriching learning, research and campus life, supporting the environment in which academic excellence thrives. Explore opportunities to contribute your skills and dedication to our Digital Services team at the heart of campus-based higher education and make a meaningful impact on those who study, work, and collaborate with us. - THE ROLE - As an ITAM Compliance & Software Allocations Coordinator, your role is to oversee the administration and management of IT asset management (ITAM) software tools, as well as coordinate software allocations within the organisation. You will be responsible for ensuring the accurate tracking, monitoring, and allocation of hardware and software assets, while also optimising license usage and compliance. To excel in this role, you should have a strong understanding of ITAM principles and practices, as well as experience in administering ITAM software tools and managing software allocations. You should also possess excellent communication and interpersonal skills to collaborate with stakeholders and provide support to users. Additionally, attention to detail, problem-solving abilities, and a customer service mindset are essential for success in this position. - ABOUT YOU - - Hold a Degree in Computer Science, Information Technology, Business Administration, or a related discipline or demonstrate appropriate level and range of professional experience in a similar role. - Have familiarity with ITAM tools such as ServiceNow, Flexera, Snow Software, WASP, or similar platforms. - Have training or experience in ITAM processes and best practices, such as hardware asset management, software asset management, license management, or software allocation workflows. Ulster University holds a Silver Athena SWAN Award in recognition of our commitment to advancing Gender equality. You can read more about what this means on our University website. The University has a range of initiatives to support a family friendly working environment, including flexible working.
May 20, 2024
Full time
Job Title: ITAM Compliance & Software Allocations Coordinator School: Digital Services Directorate Salary: G6 31,414 - 37,119 Closing Date: 3rd June 2024 Campus: Belfast, Coleraine or Derry Londonderry Reference Number: (phone number removed) Full Time / Permanent - ABOUT US - We are a university with a national and international reputation for excellence, innovation and regional engagement, making a major contribution to the economic, social and cultural development of Northern Ireland. Our core business activities are teaching and learning, widening access to education, research and innovation and technology and knowledge transfer. We are currently recruiting for the following position: ITAM Compliance & Software Allocation Coordinator This is a brand-new role to the University and a fantastic opportunity to join a dynamic team of subject matter experts, engineers, business analysts, project managers and skilled technicians dedicated to maintaining the reliability, stability, resilience, and security of Ulster University's multi-campus digital and technical estate, and supporting the staff, student and visitor experience. Why chose us? Digital Services forms the cornerstone of our contemporary, multi-campus university, delivering an array of technical and digital services to staff and students. These include the management, hosting, development, and support of technical infrastructure, end-point technology, enterprise applications, cybersecurity, collaboration platforms, remote access, and the facilitation of teaching and learning technologies and spaces, among others. Operating within a large, complex and diverse infrastructure, Digital Services meets the needs of 30,000 students and 3,000 staff members across multiple campuses - from delivering critical functions behind the scenes, to providing digital expertise and connectivity for campus events, and with dedicated customer service assisting staff and students in their work and studies. Our team of subject matter experts, digital professionals, engineers, business analysts, project managers and skilled technicians ensures the continuous availability, stability, resilience, security, and evolution of our digital and technical infrastructure. Digital Services at Ulster University is a vital and progressive professional service team central to enriching learning, research and campus life, supporting the environment in which academic excellence thrives. Explore opportunities to contribute your skills and dedication to our Digital Services team at the heart of campus-based higher education and make a meaningful impact on those who study, work, and collaborate with us. - THE ROLE - As an ITAM Compliance & Software Allocations Coordinator, your role is to oversee the administration and management of IT asset management (ITAM) software tools, as well as coordinate software allocations within the organisation. You will be responsible for ensuring the accurate tracking, monitoring, and allocation of hardware and software assets, while also optimising license usage and compliance. To excel in this role, you should have a strong understanding of ITAM principles and practices, as well as experience in administering ITAM software tools and managing software allocations. You should also possess excellent communication and interpersonal skills to collaborate with stakeholders and provide support to users. Additionally, attention to detail, problem-solving abilities, and a customer service mindset are essential for success in this position. - ABOUT YOU - - Hold a Degree in Computer Science, Information Technology, Business Administration, or a related discipline or demonstrate appropriate level and range of professional experience in a similar role. - Have familiarity with ITAM tools such as ServiceNow, Flexera, Snow Software, WASP, or similar platforms. - Have training or experience in ITAM processes and best practices, such as hardware asset management, software asset management, license management, or software allocation workflows. Ulster University holds a Silver Athena SWAN Award in recognition of our commitment to advancing Gender equality. You can read more about what this means on our University website. The University has a range of initiatives to support a family friendly working environment, including flexible working.
3rd Line Infrastructure Engineer £50,000 - £55,000 plus benefits including training and certifications Camden, London, NW1 Key Words: On-Prem, Migration, Project, Exchange, Server, Infrastructure, AD Domains, Scripting, PowerShell, IT Support, MSP, IT Managed Services, 3rd Line, Service Desk, Helpdesk, Help Desk, PC, Windows, Mac, Active Directory, Cloud, Office 365, Server, Azure. My client is a highly regarded IT Support company based in Camden, renowned for their exceptional service and loyal client base. They offer a fast-paced working environment with exposure to the latest technologies, and interesting range of technical projects to work on and benefits including payment and support for industry recognised qualifications. 3rd Line Infrastructure Engineer More Info: As the 3rd Line Infrastructure, Engineer, you will be responsible for maintaining the infrastructure of a diverse range of clients, while also spearheading technical projects. This position is ideal for a candidate who has already held a Senior Support role, possesses strong server skills including experience of on-prem to cloud migrations and who is eager to take the lead on projects. As a 3rd Line Infrastructure Engineer, your primary responsibility will be to provide advanced technical support for a diverse range of IT systems and infrastructure. 90% of the work is delivered on a project basis. 3rd Line Infrastructure Engineer Key Responsibilities: To be a senior member of the team responsible for all incoming client requests, triaging and attempting resolution on the majority of 1st 3rd support requests via phone, email and remote tools all while providing an exceptional client experience Troubleshoot complex technical issues and provide timely resolution, ensuring minimal downtime and disruption to the business Take responsibility for, and co-ordinate escalated tickets from 1st and 2nd line Manage and maintain IT documentation, including network diagrams, system configurations, and technical manuals Take the lead on a variety of upgrade / integration projects for clients, across the full lifecycle Manage and maintain servers, storage, network, and security infrastructure Evaluate and recommend new hardware and software solutions to improve IT systems and infrastructure Lead cloud migration initiatives, ensuring smooth and seamless migration of systems and applications to cloud-based platforms 3rd Line Infrastructure Engineer Requirements: Experience working with IT infrastructure, including servers, storage, network, and security technologies. Experience of delivering / taking the lead on on-prem to cloud migration projects, including with Exchange. Experience working for an MSP (IT support company / IT managed services provider) is a bonus. Experience with cloud-based platforms, including Azure, AWS, or similar. Strong communication skills, with the ability to communicate technical information to both technical and non-technical stakeholders Technical knowledge of Microsoft Windows Server, Active Directory, Exchange, VMware, including: Strong Windows Server and AD Domains Mac OSX Scripting and PowerShell Microsoft Exchange O365 & Azure Switch, router & firewall knowledge, ideally using Fortinet including VLANs, VPN s, TCP/IP, network troubleshooting and VoIP support and configuration. Knowledge of disaster recovery and business continuity planning Ability to work independently and as part of a team, with strong leadership skills and the ability to mentor and train junior team members. Ability to manage and prioritize multiple tasks and projects simultaneously. Certifications in Microsoft, VMware, Cisco or other relevant technologies are desirable. If you are a proactive, results-oriented, and technically skilled individual with a passion for delivering high-quality IT support, we would love to hear from you! In return, my client offers a generous basic salary, support and payment for IT training and certifications, the chance to play a senior role in a growing business and the opportunity to work for a company who truly values their staff. Sound interesting and something you would love to be part of? Apply today! Integral Recruitment as acting as an employment agency regarding this vacancy.
May 20, 2024
Full time
3rd Line Infrastructure Engineer £50,000 - £55,000 plus benefits including training and certifications Camden, London, NW1 Key Words: On-Prem, Migration, Project, Exchange, Server, Infrastructure, AD Domains, Scripting, PowerShell, IT Support, MSP, IT Managed Services, 3rd Line, Service Desk, Helpdesk, Help Desk, PC, Windows, Mac, Active Directory, Cloud, Office 365, Server, Azure. My client is a highly regarded IT Support company based in Camden, renowned for their exceptional service and loyal client base. They offer a fast-paced working environment with exposure to the latest technologies, and interesting range of technical projects to work on and benefits including payment and support for industry recognised qualifications. 3rd Line Infrastructure Engineer More Info: As the 3rd Line Infrastructure, Engineer, you will be responsible for maintaining the infrastructure of a diverse range of clients, while also spearheading technical projects. This position is ideal for a candidate who has already held a Senior Support role, possesses strong server skills including experience of on-prem to cloud migrations and who is eager to take the lead on projects. As a 3rd Line Infrastructure Engineer, your primary responsibility will be to provide advanced technical support for a diverse range of IT systems and infrastructure. 90% of the work is delivered on a project basis. 3rd Line Infrastructure Engineer Key Responsibilities: To be a senior member of the team responsible for all incoming client requests, triaging and attempting resolution on the majority of 1st 3rd support requests via phone, email and remote tools all while providing an exceptional client experience Troubleshoot complex technical issues and provide timely resolution, ensuring minimal downtime and disruption to the business Take responsibility for, and co-ordinate escalated tickets from 1st and 2nd line Manage and maintain IT documentation, including network diagrams, system configurations, and technical manuals Take the lead on a variety of upgrade / integration projects for clients, across the full lifecycle Manage and maintain servers, storage, network, and security infrastructure Evaluate and recommend new hardware and software solutions to improve IT systems and infrastructure Lead cloud migration initiatives, ensuring smooth and seamless migration of systems and applications to cloud-based platforms 3rd Line Infrastructure Engineer Requirements: Experience working with IT infrastructure, including servers, storage, network, and security technologies. Experience of delivering / taking the lead on on-prem to cloud migration projects, including with Exchange. Experience working for an MSP (IT support company / IT managed services provider) is a bonus. Experience with cloud-based platforms, including Azure, AWS, or similar. Strong communication skills, with the ability to communicate technical information to both technical and non-technical stakeholders Technical knowledge of Microsoft Windows Server, Active Directory, Exchange, VMware, including: Strong Windows Server and AD Domains Mac OSX Scripting and PowerShell Microsoft Exchange O365 & Azure Switch, router & firewall knowledge, ideally using Fortinet including VLANs, VPN s, TCP/IP, network troubleshooting and VoIP support and configuration. Knowledge of disaster recovery and business continuity planning Ability to work independently and as part of a team, with strong leadership skills and the ability to mentor and train junior team members. Ability to manage and prioritize multiple tasks and projects simultaneously. Certifications in Microsoft, VMware, Cisco or other relevant technologies are desirable. If you are a proactive, results-oriented, and technically skilled individual with a passion for delivering high-quality IT support, we would love to hear from you! In return, my client offers a generous basic salary, support and payment for IT training and certifications, the chance to play a senior role in a growing business and the opportunity to work for a company who truly values their staff. Sound interesting and something you would love to be part of? Apply today! Integral Recruitment as acting as an employment agency regarding this vacancy.
Network Support Engineer Scotland 6 months contract - £400 a day Overview An exciting role has arisen with a leading Power Generating business in Scotland for a Network Support Engineer. The role will be focused on assisting with the IT Network team taking over management of the OT Network infrastructure within the Hydro Power Stations in the area. The focus is assessment of the existing infrastructure, documenting the findings and identifying / resolving any immediate issues identified as part of the novation of management from incumbent team to IT Network team. This will require being on site most days and travel to several Hydro Power Stations in Scotland on a regular basis during the project. Role & Responsibilities Work as a member of the Network Operations team predominantly focused on support of an OT network transition project for the Hydro Power Stations in Scotland. Carrying out onsite audits, documenting the whole of the OT network infrastructure and any connected devices at each site. Carrying out network upgrades to ensure N-1 to latest patch release as per the companies patch management policies on OT LAN switches and Firewalls. Creating and updating network diagrams and other supporting documentation based on initial audit findings to ensure all OT network elements are clearly documented. Assist and input to any new designs or upgrade plans for the OT network infrastructure. Carry out configuration and hardware changes to align with the company standards and any new site designs. Provide Technical support for the OT network during normal business hours. Assist with implementation of network monitoring and other network tools within the OT network. Carry out knowledge share sessions and assist the wider IT network team ensuring they are fully familiarised with the OT network. Liaise with incumbent support teams and assist with creating a Support Matrix / RACI for go forward support model. Works closely with the Generation teams supporting the Plant network that interfaces with the OT network and Cyber team to all changes are clearly communicated to the various stakeholder groups to minimise downtime. Essential Skills & Experience In-depth knowledge LAN Network technologies (predominantly Cisco) and L2/L3 protocols Firewalls and security experience (Checkpoint), Previous experience in conducting network audits and can create detailed network diagrams and documentation Experience with monitoring, event management and other operational tools (such as ManageEngine, PRTG, Observium etc.) Previous experience supporting either an IT or OT network at 3rd line level Preferably CCNP certified or able to demonstrative technical hands-on knowledge at that level Hands on experience configuring & supporting Cisco switches (IOS, IOS-XE, Nexus) and routers Hands on experience configuring & supporting Checkpoint Firewalls Experience in support large scale networks and internal user base beneficial Able to work unsupervised and prioritise own workstreams and deliver to tight deadlines Willingness to work in an Industrial environment which will include wearing PPE and travel on regular basis to other sites in the region Must have own vehicle and full clean UK licence Desirable Any experience with Palo Alto firewalls would also be desirable Any experience with SDWAN (especially Velocloud) would be advantageous as would any experience with Network Automation (Ansible, Restconf, Netconf, Python etc.) Package: £400 a day inside IR35 6 month contract Own transport is required due to site visit
May 20, 2024
Contractor
Network Support Engineer Scotland 6 months contract - £400 a day Overview An exciting role has arisen with a leading Power Generating business in Scotland for a Network Support Engineer. The role will be focused on assisting with the IT Network team taking over management of the OT Network infrastructure within the Hydro Power Stations in the area. The focus is assessment of the existing infrastructure, documenting the findings and identifying / resolving any immediate issues identified as part of the novation of management from incumbent team to IT Network team. This will require being on site most days and travel to several Hydro Power Stations in Scotland on a regular basis during the project. Role & Responsibilities Work as a member of the Network Operations team predominantly focused on support of an OT network transition project for the Hydro Power Stations in Scotland. Carrying out onsite audits, documenting the whole of the OT network infrastructure and any connected devices at each site. Carrying out network upgrades to ensure N-1 to latest patch release as per the companies patch management policies on OT LAN switches and Firewalls. Creating and updating network diagrams and other supporting documentation based on initial audit findings to ensure all OT network elements are clearly documented. Assist and input to any new designs or upgrade plans for the OT network infrastructure. Carry out configuration and hardware changes to align with the company standards and any new site designs. Provide Technical support for the OT network during normal business hours. Assist with implementation of network monitoring and other network tools within the OT network. Carry out knowledge share sessions and assist the wider IT network team ensuring they are fully familiarised with the OT network. Liaise with incumbent support teams and assist with creating a Support Matrix / RACI for go forward support model. Works closely with the Generation teams supporting the Plant network that interfaces with the OT network and Cyber team to all changes are clearly communicated to the various stakeholder groups to minimise downtime. Essential Skills & Experience In-depth knowledge LAN Network technologies (predominantly Cisco) and L2/L3 protocols Firewalls and security experience (Checkpoint), Previous experience in conducting network audits and can create detailed network diagrams and documentation Experience with monitoring, event management and other operational tools (such as ManageEngine, PRTG, Observium etc.) Previous experience supporting either an IT or OT network at 3rd line level Preferably CCNP certified or able to demonstrative technical hands-on knowledge at that level Hands on experience configuring & supporting Cisco switches (IOS, IOS-XE, Nexus) and routers Hands on experience configuring & supporting Checkpoint Firewalls Experience in support large scale networks and internal user base beneficial Able to work unsupervised and prioritise own workstreams and deliver to tight deadlines Willingness to work in an Industrial environment which will include wearing PPE and travel on regular basis to other sites in the region Must have own vehicle and full clean UK licence Desirable Any experience with Palo Alto firewalls would also be desirable Any experience with SDWAN (especially Velocloud) would be advantageous as would any experience with Network Automation (Ansible, Restconf, Netconf, Python etc.) Package: £400 a day inside IR35 6 month contract Own transport is required due to site visit
Job Title: 3rd Line Technical Support Engineer Location: Bicester/Remote (initially WFH with client sites visits around the Oxfordshire area) Salary: £38,000- £42,000 (DOE) My client, an established MSP is looking for an experienced 3rd Line Engineer to join their team. You will be responsible for supporting the IT infrastructure of all our customer base including server, storage, network, data, and applications. Responsibilities: 3rd line support- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client infrastructure & servers Diagnosis and resolution of issues and tickets Regular site visits to customer sites across the Oxfordshire area Skillset: Microsoft Windows Server 2016 -2022 Microsoft desktop OS Windows 10 and 11 Professional Macos, Apple IOS, Android (Desirable) MS Active Directory DNS, DHCP and network services Hosted Exchange email services Office 365/Azure/Hybrid including synchronisation. Microsoft Intune and MDM Server Virtualisation (Hyper-V / VMware) LAN/VLAN/WAN (routers, switches, Wi-Fi, firewall) Communications (VOIP, Leased Lines) Dell/HP Server Hardware This is a great opportunity for an experienced Support Engineer with an MSP background to get involved in providing support to SMEs across different industries. If you are interested, please respond with a copy of your CV for immediate consideration. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 20, 2024
Full time
Job Title: 3rd Line Technical Support Engineer Location: Bicester/Remote (initially WFH with client sites visits around the Oxfordshire area) Salary: £38,000- £42,000 (DOE) My client, an established MSP is looking for an experienced 3rd Line Engineer to join their team. You will be responsible for supporting the IT infrastructure of all our customer base including server, storage, network, data, and applications. Responsibilities: 3rd line support- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client infrastructure & servers Diagnosis and resolution of issues and tickets Regular site visits to customer sites across the Oxfordshire area Skillset: Microsoft Windows Server 2016 -2022 Microsoft desktop OS Windows 10 and 11 Professional Macos, Apple IOS, Android (Desirable) MS Active Directory DNS, DHCP and network services Hosted Exchange email services Office 365/Azure/Hybrid including synchronisation. Microsoft Intune and MDM Server Virtualisation (Hyper-V / VMware) LAN/VLAN/WAN (routers, switches, Wi-Fi, firewall) Communications (VOIP, Leased Lines) Dell/HP Server Hardware This is a great opportunity for an experienced Support Engineer with an MSP background to get involved in providing support to SMEs across different industries. If you are interested, please respond with a copy of your CV for immediate consideration. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Technical Team Leader Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Shift rotation - 2 day shifts from 6am - 6pm + 2 night shifts from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full life cycle and feeding into the wider technical team. You will be managing a team of 2/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across the wider technical team. Position Responsibilities: Manage Incidents & Requests ensuring SLA Performance against KPIs. Ensure accurate and up to date information is recorded against all tickets. Ensure daily checks are performed correctly and in a timely manner. Be aware of ongoing escalations Be aware of current Major incidents. Manage P1 and P2 Incidents, keeping service managers informed and escalating if required. Technical Competencies: 3rd level technical service experience level is a must. Working with Azure, Office 365, Hyper-V, VMware, SimpliVity, Intune, VMWare Horizons, Citrix, Azure Desktop, and RDS environments Prior experience in a 24 x 7 Network Operations Centre/Service Desk Environment Excellent problem-solving skills Excellent communication skills (Communication to customers verbal and written is mandatory) 2-5 years' Experience with Windows Server (2012/2016/2019 & 2022) Experience with Monitoring Software Business Competencies: To succeed in this role, you'll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. Ideally, you'll have had at least 12 months experience managing people, including day to day management eg absences, holidays, performance reviews. Mentoring junior colleagues and be responsible for career development Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
May 20, 2024
Full time
Technical Team Leader Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Shift rotation - 2 day shifts from 6am - 6pm + 2 night shifts from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full life cycle and feeding into the wider technical team. You will be managing a team of 2/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across the wider technical team. Position Responsibilities: Manage Incidents & Requests ensuring SLA Performance against KPIs. Ensure accurate and up to date information is recorded against all tickets. Ensure daily checks are performed correctly and in a timely manner. Be aware of ongoing escalations Be aware of current Major incidents. Manage P1 and P2 Incidents, keeping service managers informed and escalating if required. Technical Competencies: 3rd level technical service experience level is a must. Working with Azure, Office 365, Hyper-V, VMware, SimpliVity, Intune, VMWare Horizons, Citrix, Azure Desktop, and RDS environments Prior experience in a 24 x 7 Network Operations Centre/Service Desk Environment Excellent problem-solving skills Excellent communication skills (Communication to customers verbal and written is mandatory) 2-5 years' Experience with Windows Server (2012/2016/2019 & 2022) Experience with Monitoring Software Business Competencies: To succeed in this role, you'll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. Ideally, you'll have had at least 12 months experience managing people, including day to day management eg absences, holidays, performance reviews. Mentoring junior colleagues and be responsible for career development Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
In Technology Group Limited
Newcastle Upon Tyne, Tyne And Wear
My client is an award-winning MSP and is market-leading in IT Services and Cloud Solutions. Supporting a variety of sectors, they excel with their technology and are always ahead of the curve with what they offer. They're looking to welcome a personable and passionate 3rd Line Infrastructure Engineer. This is the perfect opportunity for a Senior Engineer who is looking to join an MSP that invests in its staff and workplace culture. 3rd Line IT Engineer Newcastle £35,000K - £40,000K Main Duties: 3rd Line day-to-day duties (maintenance, upgrades, patches, etc.) Time will be split between 3rd line tickets, project work and visits to client sites Presenting as a main technical escalation point Plan and execute major infrastructure projects Technical lead for major projects Tech Stack: Citrix ( This is a main component of the role so you need to have good knowledge !) Microsoft stack Windows Server VMWare Office 365 Infrastructure patching and upgrades Azure Company Details: An MSP (+ cloud consultancy services) Amazing Glassdoor ratings (for both the company and CEO) Award-winning (for - virtualization products, infrastructure provider, growth explosion, business innovation - to name a few) Company Benefits Unlimited (!) holiday allowance Perkbox Access to Private GP healthcare Quarterly paid for social events Opportunities to work at an award-winning company like this don't come around often. If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0191. 249. 3639. or darcey . technology group - uk . com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 20, 2024
Full time
My client is an award-winning MSP and is market-leading in IT Services and Cloud Solutions. Supporting a variety of sectors, they excel with their technology and are always ahead of the curve with what they offer. They're looking to welcome a personable and passionate 3rd Line Infrastructure Engineer. This is the perfect opportunity for a Senior Engineer who is looking to join an MSP that invests in its staff and workplace culture. 3rd Line IT Engineer Newcastle £35,000K - £40,000K Main Duties: 3rd Line day-to-day duties (maintenance, upgrades, patches, etc.) Time will be split between 3rd line tickets, project work and visits to client sites Presenting as a main technical escalation point Plan and execute major infrastructure projects Technical lead for major projects Tech Stack: Citrix ( This is a main component of the role so you need to have good knowledge !) Microsoft stack Windows Server VMWare Office 365 Infrastructure patching and upgrades Azure Company Details: An MSP (+ cloud consultancy services) Amazing Glassdoor ratings (for both the company and CEO) Award-winning (for - virtualization products, infrastructure provider, growth explosion, business innovation - to name a few) Company Benefits Unlimited (!) holiday allowance Perkbox Access to Private GP healthcare Quarterly paid for social events Opportunities to work at an award-winning company like this don't come around often. If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0191. 249. 3639. or darcey . technology group - uk . com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Role: Wintel Engineer Salary: Up to £55,000 per annum + benefits Location: Onsite in Bristol SC and DV clearance will be required for this role. We are looking for a skilled Wintel Engineer to join our client on a new project. You will be providing development, maintenance and operational support of client infrastructure, systems and software. Skills required; +Support to a 3rd line level + Virtualisation + Active Directory + SCOM/SCCM If you are interested in discussing this Wintel Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
May 20, 2024
Full time
Role: Wintel Engineer Salary: Up to £55,000 per annum + benefits Location: Onsite in Bristol SC and DV clearance will be required for this role. We are looking for a skilled Wintel Engineer to join our client on a new project. You will be providing development, maintenance and operational support of client infrastructure, systems and software. Skills required; +Support to a 3rd line level + Virtualisation + Active Directory + SCOM/SCCM If you are interested in discussing this Wintel Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Role: Wintel Engineer Salary: Up to £55,000 per annum + benefits Location: Onsite in Bolton SC and DV clearance will be required for this role. We are looking for a skilled Wintel Engineer to join our client on a new project. You will be providing development, maintenance and operational support of client infrastructure, systems and software. Skills required; +Support to a 3rd line level + Virtualisation + Active Directory + SCOM/SCCM If you are interested in discussing this Wintel Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
May 20, 2024
Full time
Role: Wintel Engineer Salary: Up to £55,000 per annum + benefits Location: Onsite in Bolton SC and DV clearance will be required for this role. We are looking for a skilled Wintel Engineer to join our client on a new project. You will be providing development, maintenance and operational support of client infrastructure, systems and software. Skills required; +Support to a 3rd line level + Virtualisation + Active Directory + SCOM/SCCM If you are interested in discussing this Wintel Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Role: Wintel Engineer Salary: Up to £55,000 per annum + benefits Location: Onsite in Stevenage SC and DV clearance will be required for this role. We are looking for a skilled Wintel Engineer to join our client on a new project. You will be providing development, maintenance and operational support of client infrastructure, systems and software. Skills required; + Support to a 3rd line level + Virtualisation + Active Directory + SCOM/SCCM If you are interested in discussing this Wintel Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
May 20, 2024
Full time
Role: Wintel Engineer Salary: Up to £55,000 per annum + benefits Location: Onsite in Stevenage SC and DV clearance will be required for this role. We are looking for a skilled Wintel Engineer to join our client on a new project. You will be providing development, maintenance and operational support of client infrastructure, systems and software. Skills required; + Support to a 3rd line level + Virtualisation + Active Directory + SCOM/SCCM If you are interested in discussing this Wintel Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Prestigious opportunity with a UK Market leader for an Infrastructure Engineer - O365 & Cloud! Supporting around 2500 users across over 350 locations, we are seeking an ambitious individual to join our success story. We are a continually expanding technology team providing support within Operations, Applications, Service Desk and Infrastructure. This includes but is not limited to print, network, communications, Citrix, Desktops, AD and security. As one of our Infrastructure Engineers you will specialise in O365 and Cloud and be responsible for:- Administration and management of the Microsoft Cloud Environment. Documentation of the cloud environment through a process of continual improvement. Performing tenant to tenant migrations using 3rd party tools. Proactive monitoring and fault-finding of cloud infrastructure, ensuring the availability, integrity, performance, resilience (inc. backups). Disaster recovery planning, implementation, and remediation for all systems. Assist with the implementation, enforcement, and review of security policies with security personnel. Provide cover for all other key elements of IT Infrastructure within the business Timely escalation of issues to IT Service Desk Manager. Contribute to the planning and implementation of multiple projects. Training of Service Desk and Infrastructure team in any service-related provision. Provide systems training, 1 to 1 or group training, on any aspect of systems or procedures. If you possess a combination of some of the following skills then LETS TALK! System analysis, capacity planning, testing, and troubleshooting knowledge. Experience in AD, DNS, DHCP, DFS, GPO. Tenant migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including usage, licencing, and administration. InTune VMWare ITIL knowledge including change, problem, and incident management is advantageous but not essential. Extensive knowledge of key infrastructure elements. In return, you will be rewarded with ongoing training and career development in an enjoyable team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 20, 2024
Full time
Prestigious opportunity with a UK Market leader for an Infrastructure Engineer - O365 & Cloud! Supporting around 2500 users across over 350 locations, we are seeking an ambitious individual to join our success story. We are a continually expanding technology team providing support within Operations, Applications, Service Desk and Infrastructure. This includes but is not limited to print, network, communications, Citrix, Desktops, AD and security. As one of our Infrastructure Engineers you will specialise in O365 and Cloud and be responsible for:- Administration and management of the Microsoft Cloud Environment. Documentation of the cloud environment through a process of continual improvement. Performing tenant to tenant migrations using 3rd party tools. Proactive monitoring and fault-finding of cloud infrastructure, ensuring the availability, integrity, performance, resilience (inc. backups). Disaster recovery planning, implementation, and remediation for all systems. Assist with the implementation, enforcement, and review of security policies with security personnel. Provide cover for all other key elements of IT Infrastructure within the business Timely escalation of issues to IT Service Desk Manager. Contribute to the planning and implementation of multiple projects. Training of Service Desk and Infrastructure team in any service-related provision. Provide systems training, 1 to 1 or group training, on any aspect of systems or procedures. If you possess a combination of some of the following skills then LETS TALK! System analysis, capacity planning, testing, and troubleshooting knowledge. Experience in AD, DNS, DHCP, DFS, GPO. Tenant migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including usage, licencing, and administration. InTune VMWare ITIL knowledge including change, problem, and incident management is advantageous but not essential. Extensive knowledge of key infrastructure elements. In return, you will be rewarded with ongoing training and career development in an enjoyable team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Salary 45,000 - 55,000 GBP per year Requirements: - • Microsoft Certifications such as: AZ-104 • At least 2 years of IT technical experience, ideally in a consultancy capacity • Excellent written and spoken English skills are vital for compiling high-quality reports and liaising with clients • Experience in PaaS and IaaS cloud infrastructure solutions • Experience in Infrastructure Automation and configuration management Responsibilities: - • Develop infrastructure automation, including CI/CD pipelines using Azure Cloud, Azure Devops, IAAS (terraform), Azure pipelines and Powershell • Provide technical guidance and encourage customers and co-workers to follow the DevOps culture • Provide Support and Client Facing Consultancy around data security, networking, databases, virtualisation, hosting, and other areas of infrastructure • Act as a 3rd line escalation point for Service Desk, including incident management and liaison with clients • System troubleshooting and problem solving across cloud platforms and tech stacks • Deploy and manage hosted platforms to deliver customer solutions • Provide leadership for multiple client projects across product portfolio ensuring timely updates and delivery of committed tasks • Produce IT infrastructure policy documentation, implementation, and governance • Ensure that all system changes follow company change management processes Technologies: - ARM - Active Directory - Azure - DevOps - Docker - FortiGate - IT Support - JSON - Kubernetes - Linux - Load Balancing - Machine Learning - Network - Office 365 - Power BI - System Engineer - Terraform - Veeam More: Comtact is a well-established technology company focused on delivering cutting edge Cyber Security and Cloud Managed Services to some of the UK's best-known mid-market companies. Founded by serial entrepreneur Dominic List, the company's agility and customer focus is key to its success. As a Cloud Infrastructure Engineer you'll be working primarily within Azure based environments for multiple mid to enterprise organisations. The role includes third-line support requirements along with project work configuring, deploying, monitoring, diagnosing, and troubleshooting both on-premises and cloud-based customer Infrastructures, Networks, Servers and Desktop environments.
May 20, 2024
Full time
Salary 45,000 - 55,000 GBP per year Requirements: - • Microsoft Certifications such as: AZ-104 • At least 2 years of IT technical experience, ideally in a consultancy capacity • Excellent written and spoken English skills are vital for compiling high-quality reports and liaising with clients • Experience in PaaS and IaaS cloud infrastructure solutions • Experience in Infrastructure Automation and configuration management Responsibilities: - • Develop infrastructure automation, including CI/CD pipelines using Azure Cloud, Azure Devops, IAAS (terraform), Azure pipelines and Powershell • Provide technical guidance and encourage customers and co-workers to follow the DevOps culture • Provide Support and Client Facing Consultancy around data security, networking, databases, virtualisation, hosting, and other areas of infrastructure • Act as a 3rd line escalation point for Service Desk, including incident management and liaison with clients • System troubleshooting and problem solving across cloud platforms and tech stacks • Deploy and manage hosted platforms to deliver customer solutions • Provide leadership for multiple client projects across product portfolio ensuring timely updates and delivery of committed tasks • Produce IT infrastructure policy documentation, implementation, and governance • Ensure that all system changes follow company change management processes Technologies: - ARM - Active Directory - Azure - DevOps - Docker - FortiGate - IT Support - JSON - Kubernetes - Linux - Load Balancing - Machine Learning - Network - Office 365 - Power BI - System Engineer - Terraform - Veeam More: Comtact is a well-established technology company focused on delivering cutting edge Cyber Security and Cloud Managed Services to some of the UK's best-known mid-market companies. Founded by serial entrepreneur Dominic List, the company's agility and customer focus is key to its success. As a Cloud Infrastructure Engineer you'll be working primarily within Azure based environments for multiple mid to enterprise organisations. The role includes third-line support requirements along with project work configuring, deploying, monitoring, diagnosing, and troubleshooting both on-premises and cloud-based customer Infrastructures, Networks, Servers and Desktop environments.
Holdcroft Motor Group
Stoke-on-trent, Staffordshire
Salary 30,000 - 40,000 GBP per year Requirements: HNC/HND Or BS/MS degree in Computer Science, Engineering or a related subject - MCSE Qualifications in Server, Windows & Office is required. Proven working experience in installing, configuring and troubleshooting: - Microsoft Windows Server 2016 & 2019 & Linux/Ubuntu based environments. - Active Directory & Group Policy - Google Workspace - Autoline/Kerridge DMS - Dell PowerEdge Server Systems - Dell PowerVault Storage Systems - Dell PC and Laptop hardware - Windows 10 - Microsoft Office 2010 to 2019 - Apple Mac OSX 10 & above - Apple mobility products both tablet & smartphone - Network equipment (Cisco switches, Ubiquiti switches & Access Points / Fortinet Firewalls) - Solid scripting skills (e.g., Powershell scripts) - Solid networking knowledge (OSI network layers, TCP/IP, DNS, DHCP, Firewalls, VLAN, switch management, WLAN, Routing (BGP & OSPF) Minimum 5 years working experience as a Systems Administrator in all the above Services & Applications with solid, proven experience in the administration and performance tuning of the same. - Experience with monitoring systems of all platforms - Ability to effectively prioritise and execute tasks in a high-pressure environment to agreed timescales. - Providing reports and information to the Group IT Manager. - You will need to be able to keep all of the systems running smoothly & manage backups, - Deploying critical updates when needed on the Windows Server & Windows 10 platforms. - Put a business case together to install any new functionality to replace or update the current in house systems. - Plan and manage work streams, allocating and managing work for team members & contractors alike. - Contribute to the design, development, testing, and implementation of software, systems, and enhancements to the core processing systems and platforms of the group. - Proven experience of managing an IT Helpdesk is essential. - Maintaining spend within agreed budgets. - Evidence of strong team leading and communication skills will be required. The candidate must have advanced Excel skills and good SQL experience. Responsibilities: Managing and monitoring all installed systems and infrastructure - Installing, configuring, testing and maintaining operating systems, application software and system management tools - Ensuring the highest levels of systems and infrastructure availability at all times - Maintain security, backup, and redundancy strategies - Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks - Participate in the design of information and operational support systems - Provide 2nd and 3rd level support - Liaise with vendors and other IT personnel for problem resolution Driving License essential. Role: We are looking for a Systems Engineer to help build, maintain, and troubleshoot our rapidly expanding infrastructure. You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis. Ability to be a competent Systems Engineer on a hands-on basis dealing with Senior Management & Directors alike. Teamwork is essential, the capacity to work with people at all levels is crucial Technologies: - Linux - Active Directory - Windows More: The Holdcroft Motor Group are currently looking for a Systems Engineer on a permanent basis for our central offices based in Stoke on Trent. We are a fast-growing Automotive Retail company that is looking to enhance its IT team as it enters an exciting phase of growth.
May 20, 2024
Full time
Salary 30,000 - 40,000 GBP per year Requirements: HNC/HND Or BS/MS degree in Computer Science, Engineering or a related subject - MCSE Qualifications in Server, Windows & Office is required. Proven working experience in installing, configuring and troubleshooting: - Microsoft Windows Server 2016 & 2019 & Linux/Ubuntu based environments. - Active Directory & Group Policy - Google Workspace - Autoline/Kerridge DMS - Dell PowerEdge Server Systems - Dell PowerVault Storage Systems - Dell PC and Laptop hardware - Windows 10 - Microsoft Office 2010 to 2019 - Apple Mac OSX 10 & above - Apple mobility products both tablet & smartphone - Network equipment (Cisco switches, Ubiquiti switches & Access Points / Fortinet Firewalls) - Solid scripting skills (e.g., Powershell scripts) - Solid networking knowledge (OSI network layers, TCP/IP, DNS, DHCP, Firewalls, VLAN, switch management, WLAN, Routing (BGP & OSPF) Minimum 5 years working experience as a Systems Administrator in all the above Services & Applications with solid, proven experience in the administration and performance tuning of the same. - Experience with monitoring systems of all platforms - Ability to effectively prioritise and execute tasks in a high-pressure environment to agreed timescales. - Providing reports and information to the Group IT Manager. - You will need to be able to keep all of the systems running smoothly & manage backups, - Deploying critical updates when needed on the Windows Server & Windows 10 platforms. - Put a business case together to install any new functionality to replace or update the current in house systems. - Plan and manage work streams, allocating and managing work for team members & contractors alike. - Contribute to the design, development, testing, and implementation of software, systems, and enhancements to the core processing systems and platforms of the group. - Proven experience of managing an IT Helpdesk is essential. - Maintaining spend within agreed budgets. - Evidence of strong team leading and communication skills will be required. The candidate must have advanced Excel skills and good SQL experience. Responsibilities: Managing and monitoring all installed systems and infrastructure - Installing, configuring, testing and maintaining operating systems, application software and system management tools - Ensuring the highest levels of systems and infrastructure availability at all times - Maintain security, backup, and redundancy strategies - Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks - Participate in the design of information and operational support systems - Provide 2nd and 3rd level support - Liaise with vendors and other IT personnel for problem resolution Driving License essential. Role: We are looking for a Systems Engineer to help build, maintain, and troubleshoot our rapidly expanding infrastructure. You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis. Ability to be a competent Systems Engineer on a hands-on basis dealing with Senior Management & Directors alike. Teamwork is essential, the capacity to work with people at all levels is crucial Technologies: - Linux - Active Directory - Windows More: The Holdcroft Motor Group are currently looking for a Systems Engineer on a permanent basis for our central offices based in Stoke on Trent. We are a fast-growing Automotive Retail company that is looking to enhance its IT team as it enters an exciting phase of growth.
Salary 40,000 - 70,000 GBP per year Requirements: - If you have most of the following, then we definitely want to hear from you: A can do, let's get it done attitude 5+ years industry programming experience - a significant portion of this will be delivering solutions into the cloud (PaaS/IaaS) Expertise in developing for operational and non functional concerns (monitoring integration, performance testing, scale, availability and resilience, security considerations) Demonstrable experience in web microarchitecture and key technologies (Restful API's/JSON, distributed design) Professional level JavaScript/ Node.js Professional level Go Expert level experience supporting and delivering solutions into a major cloud provider (prefer Azure) Expert level experience with CICD systems (ideally including Jenkins) Strong experience with systems management solutions and their orchestration - eg. Puppet, Chef & Terraform Good database skills including SQL and NOSQL Excellent verbal and written communication skills in English Strong knowledge of Git source control Linux/bash command line Responsibilities: - As a senior engineer you will be responsible for ensuring that our cloud infrastructure provides a first class, highly secure service. You will provide technical leadership across architecture, design, implementation, and support. You will be highly proficient in developing against cloud platforms, building micro services, and delivering automation solutions. You will also be required to provide operational support as required, and support the team on-call rota. Ensuring that our infrastructure is well maintained and highly secure Ensuring our development team are highly productive Development of our backend services and API's Providing updates, enhancements and new features to our backend services platform Support for deployed services and infrastructure Evangelise best practices through effective consultation with your peers Work with 3rd party vendors and continually review the latest technologies to help us stay ahead of the game Engage with the wider teams to automate and improve our tools and processes Write, review and take responsibility for technical documentation Technologies: - API - PaaS - IaaS - JSON - JavaScript - NodeJS - Jenkins - Azure - Cloud - CI/CD - Puppet - Terraform - SQL - NoSQL - Linux - Git - Java - Python - React More: Antstream Arcade is the world's largest cloud retro gaming service. We deliver thousands of the worlds best games into the hands of hundreds of thousands of gamers every second of every day. We do this because we have a passion for classic games and for bleeding edge technology. We truly believe that by combining gaming's past with gaming's future, we can build the platform and technology for the games industries next 50 years. We believe in a stress free working environment, one that encourages collaboration. For us a great idea can come from anywhere and anyone. We like to be inspired by each other, and by our dedicated community of gamers that span the globe. We love retro games that entertain us, and creating new challenges for them that breathes new life into these old classics. We love to challenge the impossible and define the future. We like to have fun, to drink, eat, and play games. At Antstream we work hard to ensure you have a life outside of the fun in the office. What does that mean? Well to start with your office can be in the comfort of your own home. Whilst Antstream has a stunning office space right in the heart of London, we know that sometimes you need your own space to create. And when you need to collaborate face to face we have a great office space to do just this. We also have a development process that smartly works with you and your abilities, and ensures you remain as energised as you did when you first walked into the Antstream office. Share options are granted following successful completion of your probationary period.
May 20, 2024
Full time
Salary 40,000 - 70,000 GBP per year Requirements: - If you have most of the following, then we definitely want to hear from you: A can do, let's get it done attitude 5+ years industry programming experience - a significant portion of this will be delivering solutions into the cloud (PaaS/IaaS) Expertise in developing for operational and non functional concerns (monitoring integration, performance testing, scale, availability and resilience, security considerations) Demonstrable experience in web microarchitecture and key technologies (Restful API's/JSON, distributed design) Professional level JavaScript/ Node.js Professional level Go Expert level experience supporting and delivering solutions into a major cloud provider (prefer Azure) Expert level experience with CICD systems (ideally including Jenkins) Strong experience with systems management solutions and their orchestration - eg. Puppet, Chef & Terraform Good database skills including SQL and NOSQL Excellent verbal and written communication skills in English Strong knowledge of Git source control Linux/bash command line Responsibilities: - As a senior engineer you will be responsible for ensuring that our cloud infrastructure provides a first class, highly secure service. You will provide technical leadership across architecture, design, implementation, and support. You will be highly proficient in developing against cloud platforms, building micro services, and delivering automation solutions. You will also be required to provide operational support as required, and support the team on-call rota. Ensuring that our infrastructure is well maintained and highly secure Ensuring our development team are highly productive Development of our backend services and API's Providing updates, enhancements and new features to our backend services platform Support for deployed services and infrastructure Evangelise best practices through effective consultation with your peers Work with 3rd party vendors and continually review the latest technologies to help us stay ahead of the game Engage with the wider teams to automate and improve our tools and processes Write, review and take responsibility for technical documentation Technologies: - API - PaaS - IaaS - JSON - JavaScript - NodeJS - Jenkins - Azure - Cloud - CI/CD - Puppet - Terraform - SQL - NoSQL - Linux - Git - Java - Python - React More: Antstream Arcade is the world's largest cloud retro gaming service. We deliver thousands of the worlds best games into the hands of hundreds of thousands of gamers every second of every day. We do this because we have a passion for classic games and for bleeding edge technology. We truly believe that by combining gaming's past with gaming's future, we can build the platform and technology for the games industries next 50 years. We believe in a stress free working environment, one that encourages collaboration. For us a great idea can come from anywhere and anyone. We like to be inspired by each other, and by our dedicated community of gamers that span the globe. We love retro games that entertain us, and creating new challenges for them that breathes new life into these old classics. We love to challenge the impossible and define the future. We like to have fun, to drink, eat, and play games. At Antstream we work hard to ensure you have a life outside of the fun in the office. What does that mean? Well to start with your office can be in the comfort of your own home. Whilst Antstream has a stunning office space right in the heart of London, we know that sometimes you need your own space to create. And when you need to collaborate face to face we have a great office space to do just this. We also have a development process that smartly works with you and your abilities, and ensures you remain as energised as you did when you first walked into the Antstream office. Share options are granted following successful completion of your probationary period.