Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
Jul 05, 2023
Full time
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join Ridgeway Digital - a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account ManagerWitney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days(5 days on site during probation, 3-4 days onsite flex thereafter) £35,000 - £55,000 Depending on Experience LevelPlus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web ApplicationsClients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account ManagementFantastic communication and relationship building skillsWaterfall and Agile Projects About us: We are Ridgeway. Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thingCollaborative - we work togetherConfident - we demonstrate our expertiseAttentive - we pay attention to detail and are supportiveInquisitive - we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients. You'll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You'll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs+ Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity+ Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports+ Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance+ Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy+ Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients+ Experience delivering both waterfall and agile projects in an agency environment+ Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication+ Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders+ Enjoy working with and gaining an understanding of digital solutions+ Proud of providing exceptional service and quality, ensuring a happy client What's on Offer: + 25-30 days leave+ Private medical+ Contributory pension+ EV leasing+ Hybrid working with at least 2 days in the office+ And more ! Your Experience / Background / Previous Roles May Include:Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
May 21, 2024
Full time
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join Ridgeway Digital - a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account ManagerWitney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days(5 days on site during probation, 3-4 days onsite flex thereafter) £35,000 - £55,000 Depending on Experience LevelPlus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web ApplicationsClients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account ManagementFantastic communication and relationship building skillsWaterfall and Agile Projects About us: We are Ridgeway. Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thingCollaborative - we work togetherConfident - we demonstrate our expertiseAttentive - we pay attention to detail and are supportiveInquisitive - we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients. You'll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You'll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs+ Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity+ Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports+ Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance+ Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy+ Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients+ Experience delivering both waterfall and agile projects in an agency environment+ Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication+ Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders+ Enjoy working with and gaining an understanding of digital solutions+ Proud of providing exceptional service and quality, ensuring a happy client What's on Offer: + 25-30 days leave+ Private medical+ Contributory pension+ EV leasing+ Hybrid working with at least 2 days in the office+ And more ! Your Experience / Background / Previous Roles May Include:Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join Ridgeway Digital - a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account ManagerWitney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days(5 days on site during probation, 3-4 days onsite flex thereafter) £35,000 - £55,000 Depending on Experience LevelPlus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web ApplicationsClients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account ManagementFantastic communication and relationship building skillsWaterfall and Agile Projects About us: We are Ridgeway. Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thingCollaborative - we work togetherConfident - we demonstrate our expertiseAttentive - we pay attention to detail and are supportiveInquisitive - we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients. You'll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You'll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs+ Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity+ Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports+ Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance+ Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy+ Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients+ Experience delivering both waterfall and agile projects in an agency environment+ Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication+ Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders+ Enjoy working with and gaining an understanding of digital solutions+ Proud of providing exceptional service and quality, ensuring a happy client What's on Offer: + 25-30 days leave+ Private medical+ Contributory pension+ EV leasing+ Hybrid working with at least 2 days in the office+ And more ! Your Experience / Background / Previous Roles May Include:Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
May 20, 2024
Full time
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join Ridgeway Digital - a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account ManagerWitney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days(5 days on site during probation, 3-4 days onsite flex thereafter) £35,000 - £55,000 Depending on Experience LevelPlus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web ApplicationsClients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account ManagementFantastic communication and relationship building skillsWaterfall and Agile Projects About us: We are Ridgeway. Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thingCollaborative - we work togetherConfident - we demonstrate our expertiseAttentive - we pay attention to detail and are supportiveInquisitive - we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients. You'll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You'll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs+ Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity+ Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports+ Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance+ Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy+ Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients+ Experience delivering both waterfall and agile projects in an agency environment+ Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication+ Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders+ Enjoy working with and gaining an understanding of digital solutions+ Proud of providing exceptional service and quality, ensuring a happy client What's on Offer: + 25-30 days leave+ Private medical+ Contributory pension+ EV leasing+ Hybrid working with at least 2 days in the office+ And more ! Your Experience / Background / Previous Roles May Include:Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join Ridgeway Digital - a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account ManagerWitney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days(5 days on site during probation, 3-4 days onsite flex thereafter) £35,000 - £55,000 Depending on Experience LevelPlus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web ApplicationsClients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account ManagementFantastic communication and relationship building skillsWaterfall and Agile Projects About us: We are Ridgeway. Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thingCollaborative - we work togetherConfident - we demonstrate our expertiseAttentive - we pay attention to detail and are supportiveInquisitive - we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients. You'll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You'll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs+ Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity+ Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports+ Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance+ Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy+ Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients+ Experience delivering both waterfall and agile projects in an agency environment+ Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication+ Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders+ Enjoy working with and gaining an understanding of digital solutions+ Proud of providing exceptional service and quality, ensuring a happy client What's on Offer: + 25-30 days leave+ Private medical+ Contributory pension+ EV leasing+ Hybrid working with at least 2 days in the office+ And more ! Your Experience / Background / Previous Roles May Include:Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
May 20, 2024
Full time
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join Ridgeway Digital - a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account ManagerWitney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days(5 days on site during probation, 3-4 days onsite flex thereafter) £35,000 - £55,000 Depending on Experience LevelPlus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web ApplicationsClients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account ManagementFantastic communication and relationship building skillsWaterfall and Agile Projects About us: We are Ridgeway. Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thingCollaborative - we work togetherConfident - we demonstrate our expertiseAttentive - we pay attention to detail and are supportiveInquisitive - we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients. You'll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You'll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs+ Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity+ Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports+ Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance+ Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy+ Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients+ Experience delivering both waterfall and agile projects in an agency environment+ Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication+ Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders+ Enjoy working with and gaining an understanding of digital solutions+ Proud of providing exceptional service and quality, ensuring a happy client What's on Offer: + 25-30 days leave+ Private medical+ Contributory pension+ EV leasing+ Hybrid working with at least 2 days in the office+ And more ! Your Experience / Background / Previous Roles May Include:Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Charles Jenson Recruitment Ltd
Hatfield, Hertfordshire
Account Manager / Client Services Manager / Digital Account Manager/ Digital Project Manager Hybrid A rapidly growing Web/Marketing agency in Hertfordshire is looking for a Digital Project Manager who can contribute to a forward thinking and progressive agency. You will be responsible for building and maintaining relationships with clients through excellent communication and project management. As such, you will act as the first point of contact for client queries and requests. The role is Hybrid working; therefore, we are looking for candidates that are able to work within the Hatfield area 3 days a week. Ideally, we want someone with Agency experience, however happy to consider others. Key Responsibilities: Managing multiple clients Client facing and interacting at all levels. Upselling to existing clients. Plan and manage digital campaigns Provide weekly and monthly reports. Be the primary point of contact for our clients and the main relationship holder. Manage client accounts and establish strong, long-term client relationships. Review and report on the performance of accounts and digital strategies. Work closely with our web, SEO, and content teams to manage multiple client accounts. Ensure all our work is delivered on time and to a high standard. Support with client acquisition and onboarding. Respond promptly and effectively to client queries, ensuring exceptional customer service. Key Skills: Agency experience managing SEO, PPC, Search and/or paid social campaigns. Google Ads/Analytics Digital marketing understanding. Experience in client liaison and account handling. Working knowledge of SEO, content marketing and web development for account management purposes. Knowledge of project management tools, such as Trello or Freedcamp. An outstanding ability to think creatively, identify and solve problems. A self-starter, able to work independently with high levels of autonomy and responsibility. Excellent written and oral communication. Someone who thrives in a small, but growing team. Be able to adapt to various client industries, requirements and expectations. This role will suit someone who is looking for a fresh and exciting challenge as a Digital Project Manager within a very successful and growing team. It is essential that all candidates have first class communication skills - both written and verbal. Candidates will be very enthusiastic and have a desire to succeed. Key Words: Digital Account Manager, Account Executive, Digital Project Manager, Client Services Manager.
May 20, 2024
Full time
Account Manager / Client Services Manager / Digital Account Manager/ Digital Project Manager Hybrid A rapidly growing Web/Marketing agency in Hertfordshire is looking for a Digital Project Manager who can contribute to a forward thinking and progressive agency. You will be responsible for building and maintaining relationships with clients through excellent communication and project management. As such, you will act as the first point of contact for client queries and requests. The role is Hybrid working; therefore, we are looking for candidates that are able to work within the Hatfield area 3 days a week. Ideally, we want someone with Agency experience, however happy to consider others. Key Responsibilities: Managing multiple clients Client facing and interacting at all levels. Upselling to existing clients. Plan and manage digital campaigns Provide weekly and monthly reports. Be the primary point of contact for our clients and the main relationship holder. Manage client accounts and establish strong, long-term client relationships. Review and report on the performance of accounts and digital strategies. Work closely with our web, SEO, and content teams to manage multiple client accounts. Ensure all our work is delivered on time and to a high standard. Support with client acquisition and onboarding. Respond promptly and effectively to client queries, ensuring exceptional customer service. Key Skills: Agency experience managing SEO, PPC, Search and/or paid social campaigns. Google Ads/Analytics Digital marketing understanding. Experience in client liaison and account handling. Working knowledge of SEO, content marketing and web development for account management purposes. Knowledge of project management tools, such as Trello or Freedcamp. An outstanding ability to think creatively, identify and solve problems. A self-starter, able to work independently with high levels of autonomy and responsibility. Excellent written and oral communication. Someone who thrives in a small, but growing team. Be able to adapt to various client industries, requirements and expectations. This role will suit someone who is looking for a fresh and exciting challenge as a Digital Project Manager within a very successful and growing team. It is essential that all candidates have first class communication skills - both written and verbal. Candidates will be very enthusiastic and have a desire to succeed. Key Words: Digital Account Manager, Account Executive, Digital Project Manager, Client Services Manager.
Professional ServicesLondon,United Kingdom When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT. TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on and LinkedIn and Facebook. Position Overview: The Solutions Architect works within the EMEA Services Team and supports Zones sales teams to help grow the profitable sales of infrastructure solutions within a region and/or market. The goal is to help manage the above market growth rate of revenue and gross margins for hardware, software, and services for enterprise product defined as primarily servers, storage, networking, and other advanced technologies. The Solutions Architect role is one of a pre-sales resource to utilize their technology background to lead the consultative discovery of the client/prospect's business goals, objectives, and challenges and to translate them into effective infrastructure solutions. Your ability to achieve sales and profit goals will transpire through joint account planning, partner teaming (internal & external), on-site client interface/visits, engagement/solution development and implementation support/follow-up. The Solutions Architect plays a leadership role, by analyzing business requirements, presenting related solutions, and driving the business case and financial justifications. What you'll do as the Solutions Architect: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working within the EMEA Services Team in collaboration with Sales Management and Account Executives and Global Solutioning Teams Planning and Reporting with the VP of Services EMEA, Sales Management and Advanced Solutions to manage pipeline towards goal achievement Joint Account Planning to help identify opportunities in accounts Sales Calls and Presentations to Identify and Close Solutions Opportunities Solutions Development based on the clients/prospects requirements Joint Bid and Proposal Development with Sales Prepare SOWs and Services Estimates Equipping and Training the Sales Organization on Solutions and How to Find Opportunities Pipeline Management and Forecasting of Product and Services Revenue/GM for Defined market Prospecting and Develop Opportunities Independently as time permits Working with Manufacturers, OEMs, and Software Publishers (Partners) Build and Maintain Regional and Local Relationships with Partners Channel and Direct Sales Organizations Go to Market Planning with Partners to Identify the Best Opportunity Areas and Accounts to Target Develop and Deliver with marketing and Partners - Demand Generation Campaigns and Events Maintain Certifications as Necessary to Enable Zones to be able to Resell the Products, and Maintain the Highest Level of Vendor Rebates and Lowest Cost Working with Clients Build and Maintain Relationships, Particularly Technical Relationships in Assigned Accounts as Appropriate to Farm Additional Opportunities Perform Needs Assessments as Appropriate Perform Short Term Billable Engagements to Keep Skill Set Short, Offset Some Cost of Sales. These are generally Assessment, Proof of Concept, or Architectural type of Engagements Strong business acumen and understanding of clients IT related business goals and challenges to ensure proper translation of the client's needs into technology solutions Ensure Customer Satisfaction Levels with Stated Goal of 100% Working with Team Support other Solutions Architects sales Activities as appropriate utilizing your Subject Matter Expertise Support other Geographic Areas and Practices as Needed based on Skillset, Demand, and Availability Keep Pipeline, Forecast, Time and Billing, Project and Activity Reporting Current based with Defined Tools and Meeting Submittal Deadlines. Support and Work with Expert Connect in Configuration, Bill of Material and Solution Definitions to ensure Accuracy and Quality of Orders What you will bring to the team: Bachelor's degree in Computer Science, Engineering, Business or related discipline; equivalent years of experience is acceptable At least 5 years of experience in an enterprise environment and a minimum of 2 years in a pre-sales technical role Excellent written, presentation, and verbal communication skills including demonstrated experience presenting technology recommendations from a business perspective Understanding of the industry, market, customers, competitors, suppliers, partners and capabilities of the business. Ability to communicate effectively with clients, colleagues and management. Professional, business-focused attitude and courteous manner towards clients, partners, and peers Ability to travel an average of 30% of the time Technology Focus and Requirements Comfortable interacting with employees at all levels of a large organization, including C-level executives in a technical pre-sales capacity and the ability to design and architect solutions from OEM validated designs from major industry leaders including: Cisco, Dell/EMC, HPE, NetApp, Nutanix, VMware. Extensive experience with enterprise network routing, switching, WAN, wired and wireless solutions. Strong working knowledge of Spine/Leaf and ACI/SDN topologies. Understanding of stand-alone and controller-based architectures. Active technical certifications from technology leaders like Cisco, Dell/EMC, HPE, Microsoft, NetApp, Nutanix, VMware, and other relevant network solutions. Zones offers a comprehensive Benefits package At Zones, we're proud to offer a comprehensive benefits package designed to support the well-being and success of our employees. Your health is important to us. Our benefits package includes private medical insurance, dental coverage, and access to a range of wellness programs aimed at promoting a healthy lifestyle. We believe that a healthy workforce is productive; we also operate a flexible and hybrid working policy. Also included is a workplace pension scheme, ensuring that you're building a solid foundation for retirement. Investing in your professional growth and development is a priority for us. Our benefits package includes opportunities for training and development, as we want to support you in reaching your career goals and unlocking your full potential. In addition to the core benefits outlined above, we offer a range of additional perks and benefits to enhance your experience as a valued member of our team. These may include discounts on gym memberships, retail purchases, travel packages, and more. At Zones, work is more than a job - it's an exciting career immersed in an inventive, collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.
May 20, 2024
Full time
Professional ServicesLondon,United Kingdom When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT. TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on and LinkedIn and Facebook. Position Overview: The Solutions Architect works within the EMEA Services Team and supports Zones sales teams to help grow the profitable sales of infrastructure solutions within a region and/or market. The goal is to help manage the above market growth rate of revenue and gross margins for hardware, software, and services for enterprise product defined as primarily servers, storage, networking, and other advanced technologies. The Solutions Architect role is one of a pre-sales resource to utilize their technology background to lead the consultative discovery of the client/prospect's business goals, objectives, and challenges and to translate them into effective infrastructure solutions. Your ability to achieve sales and profit goals will transpire through joint account planning, partner teaming (internal & external), on-site client interface/visits, engagement/solution development and implementation support/follow-up. The Solutions Architect plays a leadership role, by analyzing business requirements, presenting related solutions, and driving the business case and financial justifications. What you'll do as the Solutions Architect: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working within the EMEA Services Team in collaboration with Sales Management and Account Executives and Global Solutioning Teams Planning and Reporting with the VP of Services EMEA, Sales Management and Advanced Solutions to manage pipeline towards goal achievement Joint Account Planning to help identify opportunities in accounts Sales Calls and Presentations to Identify and Close Solutions Opportunities Solutions Development based on the clients/prospects requirements Joint Bid and Proposal Development with Sales Prepare SOWs and Services Estimates Equipping and Training the Sales Organization on Solutions and How to Find Opportunities Pipeline Management and Forecasting of Product and Services Revenue/GM for Defined market Prospecting and Develop Opportunities Independently as time permits Working with Manufacturers, OEMs, and Software Publishers (Partners) Build and Maintain Regional and Local Relationships with Partners Channel and Direct Sales Organizations Go to Market Planning with Partners to Identify the Best Opportunity Areas and Accounts to Target Develop and Deliver with marketing and Partners - Demand Generation Campaigns and Events Maintain Certifications as Necessary to Enable Zones to be able to Resell the Products, and Maintain the Highest Level of Vendor Rebates and Lowest Cost Working with Clients Build and Maintain Relationships, Particularly Technical Relationships in Assigned Accounts as Appropriate to Farm Additional Opportunities Perform Needs Assessments as Appropriate Perform Short Term Billable Engagements to Keep Skill Set Short, Offset Some Cost of Sales. These are generally Assessment, Proof of Concept, or Architectural type of Engagements Strong business acumen and understanding of clients IT related business goals and challenges to ensure proper translation of the client's needs into technology solutions Ensure Customer Satisfaction Levels with Stated Goal of 100% Working with Team Support other Solutions Architects sales Activities as appropriate utilizing your Subject Matter Expertise Support other Geographic Areas and Practices as Needed based on Skillset, Demand, and Availability Keep Pipeline, Forecast, Time and Billing, Project and Activity Reporting Current based with Defined Tools and Meeting Submittal Deadlines. Support and Work with Expert Connect in Configuration, Bill of Material and Solution Definitions to ensure Accuracy and Quality of Orders What you will bring to the team: Bachelor's degree in Computer Science, Engineering, Business or related discipline; equivalent years of experience is acceptable At least 5 years of experience in an enterprise environment and a minimum of 2 years in a pre-sales technical role Excellent written, presentation, and verbal communication skills including demonstrated experience presenting technology recommendations from a business perspective Understanding of the industry, market, customers, competitors, suppliers, partners and capabilities of the business. Ability to communicate effectively with clients, colleagues and management. Professional, business-focused attitude and courteous manner towards clients, partners, and peers Ability to travel an average of 30% of the time Technology Focus and Requirements Comfortable interacting with employees at all levels of a large organization, including C-level executives in a technical pre-sales capacity and the ability to design and architect solutions from OEM validated designs from major industry leaders including: Cisco, Dell/EMC, HPE, NetApp, Nutanix, VMware. Extensive experience with enterprise network routing, switching, WAN, wired and wireless solutions. Strong working knowledge of Spine/Leaf and ACI/SDN topologies. Understanding of stand-alone and controller-based architectures. Active technical certifications from technology leaders like Cisco, Dell/EMC, HPE, Microsoft, NetApp, Nutanix, VMware, and other relevant network solutions. Zones offers a comprehensive Benefits package At Zones, we're proud to offer a comprehensive benefits package designed to support the well-being and success of our employees. Your health is important to us. Our benefits package includes private medical insurance, dental coverage, and access to a range of wellness programs aimed at promoting a healthy lifestyle. We believe that a healthy workforce is productive; we also operate a flexible and hybrid working policy. Also included is a workplace pension scheme, ensuring that you're building a solid foundation for retirement. Investing in your professional growth and development is a priority for us. Our benefits package includes opportunities for training and development, as we want to support you in reaching your career goals and unlocking your full potential. In addition to the core benefits outlined above, we offer a range of additional perks and benefits to enhance your experience as a valued member of our team. These may include discounts on gym memberships, retail purchases, travel packages, and more. At Zones, work is more than a job - it's an exciting career immersed in an inventive, collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.
Company insight: Award winning B2B cloud solution provider. Leaders in their field with over 20 years of success behind them. The Role: Let your creative juices flow as you work with internal teams and clients to create things such as eBooks, case studies, podcast/videocasts and other visual content! Working in both the design and creation of content you'll grow brand presence for the employer and partners. This will involve a good amount of partner interaction, so you'll need to be client confident, know what questions to ask and know what will deliver against expectations! The content is performance targeted so it's not just about looking good, you need to know what will deliver! NOTE: For this role, you MUST have a portfolio of your works to demonstrate. Essential experience required: Experience with digital content design and creation in the B2B (Business to business) space. Experience and competency with design and creation tool such as Adobe Creative Cloud, Illustrator, Photoshop, Premiere and After Effects (or similar alternatives) A creative mindset and strong attention to detail. An interest in cloud technology solutions. A proactive problem solver. A highly organised, self-managed individual who has no problem working within deadlines. Package: Base salary of up to £35k plus 10% bonus. Hybrid working in Fareham 25 Days annual leave plus your Birthday off. Life assurance. Enhanced Pension. ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with 'growth engine' roles such as Customer Success, Sales, Account Management and Support. If you are looking to grow your career in this space, get in touch!
May 20, 2024
Full time
Company insight: Award winning B2B cloud solution provider. Leaders in their field with over 20 years of success behind them. The Role: Let your creative juices flow as you work with internal teams and clients to create things such as eBooks, case studies, podcast/videocasts and other visual content! Working in both the design and creation of content you'll grow brand presence for the employer and partners. This will involve a good amount of partner interaction, so you'll need to be client confident, know what questions to ask and know what will deliver against expectations! The content is performance targeted so it's not just about looking good, you need to know what will deliver! NOTE: For this role, you MUST have a portfolio of your works to demonstrate. Essential experience required: Experience with digital content design and creation in the B2B (Business to business) space. Experience and competency with design and creation tool such as Adobe Creative Cloud, Illustrator, Photoshop, Premiere and After Effects (or similar alternatives) A creative mindset and strong attention to detail. An interest in cloud technology solutions. A proactive problem solver. A highly organised, self-managed individual who has no problem working within deadlines. Package: Base salary of up to £35k plus 10% bonus. Hybrid working in Fareham 25 Days annual leave plus your Birthday off. Life assurance. Enhanced Pension. ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with 'growth engine' roles such as Customer Success, Sales, Account Management and Support. If you are looking to grow your career in this space, get in touch!
The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. We are looking for a passionate domain and technical expert in the Financial Services Industry (FSI) and Insurance industry to join our growing remote/flexible, globally-dispersed Industry Solutions team . The Industry Solutions team is the MongoDB expert community delivering thought leadership and practical directions in industry-specific data challenges. This involves generation and delivery of content (i.e. webinars, white papers, blogs, events, presentations, etc.) on industry-specific solutions, in this case FSI and Insurance industry. This also involves direct account engagement with the clients' senior executives , to help business leaders see the vision of how MongoDB is a solution for their industry's needs, wants, and pain points. These responsibilities require a solid mix of technical knowledge as well as people, presentation, and thought leadership skills. Your objective is to align MongoDB as an industry solution (for FSI and insurance) and ensure we understand clients and their needs to develop modern solutions, modernize software legacies, transition to modern solutions, and guide them through continuous data-driven modernization. This will require one to keep a finger on the pulse on the FSI and Insurance industry worldwide of their most current and progressive innovations, trends, and needs. You'll work closely with a broad variety of functions inside the whole company, ranging from product, partners, marketing and sales. You will play a key role in winning deals and driving the business forward and will be a trusted advisor to a wide range of clients from startups to the world's largest enterprise IT organizations. This role will primarily focus on the Europe and Middle East (EMEA) market but may be asked to support other regions at times. As such, the location for this role is flexible within the European time zones, ideally Barcelona or London , and includes about 30% of traveling across the EMEA region and to some extent globally. As a candidate, you should have More than 12 years in the financial services or insurance industry in multiple areas (ie. IT operations, Digital Banking, Risk & Treasury, Retail, Wealth management, commercial banking, Credit card operations, Payments, Insurance Claims Processing, Underwriting, and/or other related areas); candidates with less years of experience but with exceptional expertise can be considered accordingly Excellent presentation and communication skills with the ability to visualize and communicate complex information to all levels of an organization - both internally and externally Experience with scalable and highly available distributed systems Ability to discuss a broad range of data technologies ( non linear list: RDBMS, document, key-value, unstructured, noSQL, JSON, XQuery/XML, ) Ideally you would also have Master's degree or beyond Experience with definition of standards, working in forums, councils, steering committees is a plus Experience working with various database products, ETL tools and financial software solutions Experience with database programming and data models A MongoDB Certification Additional language skills in other languages (Conversational is appropriate) What you do at MongoDB You translate technical concepts and patterns into business benefits for senior management and executives as well as enterprise architects and product owners. This includes the creation of training materials, slide decks, whitepapers, blogs You partner with our sales team to help ensure success in accounts ranging from small startups to large enterprises, structure relationships and build templates to engage with various client communities You present MongoDB's position at various events - either in person or digital You represent MongoDB in international organizations, in workgroups, committees, standardization bodies You are tightly aligned with our product management organization and communicate field requirements, changes you see in industry requirements to the product management leadership You demonstrate resilience and sound judgment in dealing with business challenges and are able to guide more junior colleagues to a successful resolution pattern You proactively seek opportunities to enable other functions such as Sales, Pre-Sales or Marketing You have situational awareness and react appropriately in group settings Enjoy the ride because we're growing fast To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer.
May 19, 2024
Full time
The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. We are looking for a passionate domain and technical expert in the Financial Services Industry (FSI) and Insurance industry to join our growing remote/flexible, globally-dispersed Industry Solutions team . The Industry Solutions team is the MongoDB expert community delivering thought leadership and practical directions in industry-specific data challenges. This involves generation and delivery of content (i.e. webinars, white papers, blogs, events, presentations, etc.) on industry-specific solutions, in this case FSI and Insurance industry. This also involves direct account engagement with the clients' senior executives , to help business leaders see the vision of how MongoDB is a solution for their industry's needs, wants, and pain points. These responsibilities require a solid mix of technical knowledge as well as people, presentation, and thought leadership skills. Your objective is to align MongoDB as an industry solution (for FSI and insurance) and ensure we understand clients and their needs to develop modern solutions, modernize software legacies, transition to modern solutions, and guide them through continuous data-driven modernization. This will require one to keep a finger on the pulse on the FSI and Insurance industry worldwide of their most current and progressive innovations, trends, and needs. You'll work closely with a broad variety of functions inside the whole company, ranging from product, partners, marketing and sales. You will play a key role in winning deals and driving the business forward and will be a trusted advisor to a wide range of clients from startups to the world's largest enterprise IT organizations. This role will primarily focus on the Europe and Middle East (EMEA) market but may be asked to support other regions at times. As such, the location for this role is flexible within the European time zones, ideally Barcelona or London , and includes about 30% of traveling across the EMEA region and to some extent globally. As a candidate, you should have More than 12 years in the financial services or insurance industry in multiple areas (ie. IT operations, Digital Banking, Risk & Treasury, Retail, Wealth management, commercial banking, Credit card operations, Payments, Insurance Claims Processing, Underwriting, and/or other related areas); candidates with less years of experience but with exceptional expertise can be considered accordingly Excellent presentation and communication skills with the ability to visualize and communicate complex information to all levels of an organization - both internally and externally Experience with scalable and highly available distributed systems Ability to discuss a broad range of data technologies ( non linear list: RDBMS, document, key-value, unstructured, noSQL, JSON, XQuery/XML, ) Ideally you would also have Master's degree or beyond Experience with definition of standards, working in forums, councils, steering committees is a plus Experience working with various database products, ETL tools and financial software solutions Experience with database programming and data models A MongoDB Certification Additional language skills in other languages (Conversational is appropriate) What you do at MongoDB You translate technical concepts and patterns into business benefits for senior management and executives as well as enterprise architects and product owners. This includes the creation of training materials, slide decks, whitepapers, blogs You partner with our sales team to help ensure success in accounts ranging from small startups to large enterprises, structure relationships and build templates to engage with various client communities You present MongoDB's position at various events - either in person or digital You represent MongoDB in international organizations, in workgroups, committees, standardization bodies You are tightly aligned with our product management organization and communicate field requirements, changes you see in industry requirements to the product management leadership You demonstrate resilience and sound judgment in dealing with business challenges and are able to guide more junior colleagues to a successful resolution pattern You proactively seek opportunities to enable other functions such as Sales, Pre-Sales or Marketing You have situational awareness and react appropriately in group settings Enjoy the ride because we're growing fast To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer.
We have partnered up with a fab global agency who are leaders in creating immersive digital experiences. They are looking for a Senior Producer to join their creative studio. MUST HAVES: Senior Producer with agency/or brand experience working across immersive experience design 3D and VFXBe knowledgeable about video resolutions / codecs / rendering / 3D animation / display solutions such as projection / LED & VR and Interactive WorkflowsThis role sits within the creative studio and reports to the Executive Producer. Senior Producer will be responsible for the planning and delivery of world class creative experiences, overseeing creative and technology specialists and working closely alongside the technical production team to deliver projects from end to end. SKILLS REQUIRED Excellent delivery, budgeting, scheduling and workload management. Co-ordination of multidisciplinary teams, consisting of Creative Directors, 2D/ 3D Animators, Tech Leads, Spatial Designers, Developers, Production Managers etc. Day-to-day client contact. Drive all deliverables to be of the highest quality. Plan for and hold weekly internal status meetings with Account Managers, Production Managers, Tech Team and Marketing. YOU WILL HAVE Have a proven track record as a Producer or Senior Producer Knowledgeable about video resolutions, codecs, rendering and 3D animation and interactive workflows Knowledgeable about display solutions such as projection, LED & VR Commercially driven and margin focussed A strong communicator and excellent presenter Highly organised and efficient A great multi-tasker Calm under pressure and a problem solver Comfortable creating and managing budgets of £1OOk+ Please send CV stating your salary expectations. Creative Recruitment is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.
May 18, 2024
Full time
We have partnered up with a fab global agency who are leaders in creating immersive digital experiences. They are looking for a Senior Producer to join their creative studio. MUST HAVES: Senior Producer with agency/or brand experience working across immersive experience design 3D and VFXBe knowledgeable about video resolutions / codecs / rendering / 3D animation / display solutions such as projection / LED & VR and Interactive WorkflowsThis role sits within the creative studio and reports to the Executive Producer. Senior Producer will be responsible for the planning and delivery of world class creative experiences, overseeing creative and technology specialists and working closely alongside the technical production team to deliver projects from end to end. SKILLS REQUIRED Excellent delivery, budgeting, scheduling and workload management. Co-ordination of multidisciplinary teams, consisting of Creative Directors, 2D/ 3D Animators, Tech Leads, Spatial Designers, Developers, Production Managers etc. Day-to-day client contact. Drive all deliverables to be of the highest quality. Plan for and hold weekly internal status meetings with Account Managers, Production Managers, Tech Team and Marketing. YOU WILL HAVE Have a proven track record as a Producer or Senior Producer Knowledgeable about video resolutions, codecs, rendering and 3D animation and interactive workflows Knowledgeable about display solutions such as projection, LED & VR Commercially driven and margin focussed A strong communicator and excellent presenter Highly organised and efficient A great multi-tasker Calm under pressure and a problem solver Comfortable creating and managing budgets of £1OOk+ Please send CV stating your salary expectations. Creative Recruitment is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.
In the journey of life, your career should make a difference. At Inizio Evoke, we come together-to do the best work, in the best possible place. We're all in. Because it's everyone's role to make health more human. Inizio Evoke is a global health marketing, communications, and transformation platform unlocking growth through data-driven insight and human centricity. As part of a global digital team you will play a key role in developing innovation-driven solutions.Bringingtogether data, omnichannel, content delivery, marketing technology, social media and automation expertise,to generate groundbreaking commercial impact for the best health organizations in the world." JOB SUMMARY Location: UK. hybrid or remote The Director, Digital will be a passionate digital strategist with hands-on planning, management, and implementation of digital programs. Typically, the Director, Digital: Serves as senior lead representing the digital team for digital clients and / or major projects depending on overall scope of the client engagement Has over 7 years relevant experience, including health comms experience. Manages assigned projects independently with 1-2 direct reports Derive insight from data, independently develop strategic omnichannel solutions, and facilitate client workshops. Actively participates in new business efforts, whether growing current business or helping to secure new clients Reports into the Vice President, Senior Vice President or Executive Vice President Some international travel and flexibility when working across time zones required. KEY RESPONSIBILITIES Client Partnership Develops and cultivates relationships with clients and external audiences Thoughtfully counsels clients based on digital landscape and business goals, showcasing ability to marry digital tactics up to client's broader strategy; takes immediate action on client feedback Develops digital strategies based on client objectives, defining measurable KPIs and proactively assessing results on an ongoing basis to evolve benchmarks, inform channel/content strategy and ensure success Proactively directs planning and execution of digital projects ensuring timeliness, efficiency and high-quality delivery of results Possesses skills necessary to handle issues management, mobilizing teams to respond to issues and provide strategically sound recommendations to clients on how to handle/address issues Deep experience in developing digital SOPs/playbooks and establishing channel management guidelines (e.g., website management, SEO, email, social platform) Ability to coach and train client and internal teams in digital best practices (e.g., 101 sessions) in collaboration with EVP Plays active role in developing and tracking budgets related to client digital activities, with ability to mentor mid-to-junior level staff on financials as appropriate Supports Global Head of Digital and Head of Social Media in monthly/quarterly forecasting and developing digital staff plans for core clients Manages multiple priorities at once and with ease Serves as quality control and final review of digital content/assets prior to client delivery Business Development & Operations Researches, develops and presents new business proposals, gaining more confidence and experience leading new business efforts Participates in organic/new business pitches with confidence Identifies and realizes opportunities for organic account growth by offering new digital tactics, ideas and upsells current offering on the account where they are embedded Understands key issues to be considered when making decisions and has the ability to formulate strong recommendations based on experience and data Utilizes data to drive agency recommendations and idea generation including ability to lead social listening, channel/content audit, user journey/persona development and other research projects to uncover clear and actionable insights Demonstrates in-depth knowledge of digital strategies and platform nuances across social, mobile and web platforms in addition to content and storytelling trends Demonstrates an understanding of Evoke Kyne's mission and values and a commitment to the growth and success of the company Collaborates with EVP to continue to enhance digital capabilities, suggesting new offerings or ways to elevate current practices and approaches Leadership & Teamwork Works collaboratively with account teams and other specialty teams, with ability to seamlessly flex between teams/management styles Demonstrates initiative, resourcefulness and works through issues independently in as much as possible and effectively collaborates when appropriate Serves as a resource to account teams to educate and provide strategic counsel on digital and influencer programs Proactively seeks out professional development opportunities, skillset growth Assists in onboarding new specialty team members and account team members, coaching on best practices for working with digital team Provides direct and constructive feedback to junior team members, supporting them in developing fundamental skill sets (copywriting, research, project management, community management, etc.) Acts as a role model for junior team members Conducts annual reviews for direct reports (as appropriate) and regular check-ins, overseeing professional development and opportunities for growth and advancement Supervises junior staff by mentoring, motivating, coaching and providing clear and consistent feedback Be a change agent internally and with partners and clients - leading the way in best practice digital communications, problem-solving, coaching and building buy-in and consensus for innovative approaches Able to gather information to make appropriate decisions for clients and internal teams Role models company values and inspires an inclusive culture Effective Communication Plays a major part in drafting and providing oversight in development of digital strategies inclusive of those for corporate and unbranded/patient channels Robust knowledge of digital best practices across channels and keen eye for reviewing digital content for consistency, voice, channel nuances, brand/program style and developing analytics reports to report on results Collaborates with account teams to set appropriate timelines and follows established processes of leveraging strategic briefs and ensuring digital team inclusion as appropriate Leads key aspects of client interactions and liaison with external agency and third-party partners to further develop communications skills Continues to proactively seek opportunities to further hone communications skills, including presentation skills Manages and monitors workflow on accounts, anticipating and flagging staffing issues and offering solutions to EVP Qualifications Bachelor's degree, preferably in communications, marketing or digital Significant communications or related marketing / communications / digital / social experience; global health issues or health product communications experience preferred Ability to develop and maintain effective relationships/partnerships (internally and externally) Track record of building successful digital and social campaigns. Experience with social media strategy, content creation and campaign management - organic and paid initiatives. Experience developing and managing multichannel content calendars and with CMS such as WordPress. Proficiency with online/social research and analytics platforms such as Netbase, Sprinklr, Buffer, Buzzsumo, Meltwater, Klipfolio, Hubspot, Google Analytics, Mixpanel, etc. Confident with digital data (web, search, social, mobile; quantitative and qualitative), able to guide analytics projects and derive meaningful insights that can inform the strategic approach and yield hyper-targeted, high- impact communications strategies Team player, ability to work cooperatively across teams Prior supervisory experience and ability to develop junior team members Fluent English and excellent communications skills (written and oral), additional languages a plus Excellent organizational, communications and interpersonal skills Handles conflict diplomatically Delivers and accepts feedback well Has earned respect (internally and externally) and has leadership presence Confident and compelling style in communicating with clients, teams and external stakeholders Solid client relationship building and presentation skills Positive, professional, and flexible attitude that lends itself to quality client service Experienced in successfully managing resources and budgets Demonstrates keen critical thinking skills and proactivity Flexible and dynamic (e.g., willing to change and evolve thinking) Resourceful and proactively seeks solutions to challenges Knowledge of relevant guidelines and legislation as they pertain to digital marketing (e.g., GDPR) or to health communications (e.g., FDA or ABPI guidelines) Recognized project management aptitude Benefits include: Generous annual leave Contributory company pension scheme Life insurance cover and income protection Private medical insurance Discretionary bonus scheme Season ticket loan . click apply for full job details
May 18, 2024
Full time
In the journey of life, your career should make a difference. At Inizio Evoke, we come together-to do the best work, in the best possible place. We're all in. Because it's everyone's role to make health more human. Inizio Evoke is a global health marketing, communications, and transformation platform unlocking growth through data-driven insight and human centricity. As part of a global digital team you will play a key role in developing innovation-driven solutions.Bringingtogether data, omnichannel, content delivery, marketing technology, social media and automation expertise,to generate groundbreaking commercial impact for the best health organizations in the world." JOB SUMMARY Location: UK. hybrid or remote The Director, Digital will be a passionate digital strategist with hands-on planning, management, and implementation of digital programs. Typically, the Director, Digital: Serves as senior lead representing the digital team for digital clients and / or major projects depending on overall scope of the client engagement Has over 7 years relevant experience, including health comms experience. Manages assigned projects independently with 1-2 direct reports Derive insight from data, independently develop strategic omnichannel solutions, and facilitate client workshops. Actively participates in new business efforts, whether growing current business or helping to secure new clients Reports into the Vice President, Senior Vice President or Executive Vice President Some international travel and flexibility when working across time zones required. KEY RESPONSIBILITIES Client Partnership Develops and cultivates relationships with clients and external audiences Thoughtfully counsels clients based on digital landscape and business goals, showcasing ability to marry digital tactics up to client's broader strategy; takes immediate action on client feedback Develops digital strategies based on client objectives, defining measurable KPIs and proactively assessing results on an ongoing basis to evolve benchmarks, inform channel/content strategy and ensure success Proactively directs planning and execution of digital projects ensuring timeliness, efficiency and high-quality delivery of results Possesses skills necessary to handle issues management, mobilizing teams to respond to issues and provide strategically sound recommendations to clients on how to handle/address issues Deep experience in developing digital SOPs/playbooks and establishing channel management guidelines (e.g., website management, SEO, email, social platform) Ability to coach and train client and internal teams in digital best practices (e.g., 101 sessions) in collaboration with EVP Plays active role in developing and tracking budgets related to client digital activities, with ability to mentor mid-to-junior level staff on financials as appropriate Supports Global Head of Digital and Head of Social Media in monthly/quarterly forecasting and developing digital staff plans for core clients Manages multiple priorities at once and with ease Serves as quality control and final review of digital content/assets prior to client delivery Business Development & Operations Researches, develops and presents new business proposals, gaining more confidence and experience leading new business efforts Participates in organic/new business pitches with confidence Identifies and realizes opportunities for organic account growth by offering new digital tactics, ideas and upsells current offering on the account where they are embedded Understands key issues to be considered when making decisions and has the ability to formulate strong recommendations based on experience and data Utilizes data to drive agency recommendations and idea generation including ability to lead social listening, channel/content audit, user journey/persona development and other research projects to uncover clear and actionable insights Demonstrates in-depth knowledge of digital strategies and platform nuances across social, mobile and web platforms in addition to content and storytelling trends Demonstrates an understanding of Evoke Kyne's mission and values and a commitment to the growth and success of the company Collaborates with EVP to continue to enhance digital capabilities, suggesting new offerings or ways to elevate current practices and approaches Leadership & Teamwork Works collaboratively with account teams and other specialty teams, with ability to seamlessly flex between teams/management styles Demonstrates initiative, resourcefulness and works through issues independently in as much as possible and effectively collaborates when appropriate Serves as a resource to account teams to educate and provide strategic counsel on digital and influencer programs Proactively seeks out professional development opportunities, skillset growth Assists in onboarding new specialty team members and account team members, coaching on best practices for working with digital team Provides direct and constructive feedback to junior team members, supporting them in developing fundamental skill sets (copywriting, research, project management, community management, etc.) Acts as a role model for junior team members Conducts annual reviews for direct reports (as appropriate) and regular check-ins, overseeing professional development and opportunities for growth and advancement Supervises junior staff by mentoring, motivating, coaching and providing clear and consistent feedback Be a change agent internally and with partners and clients - leading the way in best practice digital communications, problem-solving, coaching and building buy-in and consensus for innovative approaches Able to gather information to make appropriate decisions for clients and internal teams Role models company values and inspires an inclusive culture Effective Communication Plays a major part in drafting and providing oversight in development of digital strategies inclusive of those for corporate and unbranded/patient channels Robust knowledge of digital best practices across channels and keen eye for reviewing digital content for consistency, voice, channel nuances, brand/program style and developing analytics reports to report on results Collaborates with account teams to set appropriate timelines and follows established processes of leveraging strategic briefs and ensuring digital team inclusion as appropriate Leads key aspects of client interactions and liaison with external agency and third-party partners to further develop communications skills Continues to proactively seek opportunities to further hone communications skills, including presentation skills Manages and monitors workflow on accounts, anticipating and flagging staffing issues and offering solutions to EVP Qualifications Bachelor's degree, preferably in communications, marketing or digital Significant communications or related marketing / communications / digital / social experience; global health issues or health product communications experience preferred Ability to develop and maintain effective relationships/partnerships (internally and externally) Track record of building successful digital and social campaigns. Experience with social media strategy, content creation and campaign management - organic and paid initiatives. Experience developing and managing multichannel content calendars and with CMS such as WordPress. Proficiency with online/social research and analytics platforms such as Netbase, Sprinklr, Buffer, Buzzsumo, Meltwater, Klipfolio, Hubspot, Google Analytics, Mixpanel, etc. Confident with digital data (web, search, social, mobile; quantitative and qualitative), able to guide analytics projects and derive meaningful insights that can inform the strategic approach and yield hyper-targeted, high- impact communications strategies Team player, ability to work cooperatively across teams Prior supervisory experience and ability to develop junior team members Fluent English and excellent communications skills (written and oral), additional languages a plus Excellent organizational, communications and interpersonal skills Handles conflict diplomatically Delivers and accepts feedback well Has earned respect (internally and externally) and has leadership presence Confident and compelling style in communicating with clients, teams and external stakeholders Solid client relationship building and presentation skills Positive, professional, and flexible attitude that lends itself to quality client service Experienced in successfully managing resources and budgets Demonstrates keen critical thinking skills and proactivity Flexible and dynamic (e.g., willing to change and evolve thinking) Resourceful and proactively seeks solutions to challenges Knowledge of relevant guidelines and legislation as they pertain to digital marketing (e.g., GDPR) or to health communications (e.g., FDA or ABPI guidelines) Recognized project management aptitude Benefits include: Generous annual leave Contributory company pension scheme Life insurance cover and income protection Private medical insurance Discretionary bonus scheme Season ticket loan . click apply for full job details
Internal Job Title: Digital Solutions Director Business: Lucy Electric (EMS) Location:Thame, Hybrid Job Reference No: 3335 Job Purpose Lucy Electric is a traditional switchgear business which is adapting to markets for renewables, electric vehicle infrastructure and the market potential for digitalisation. In order to help us achieve this, we are looking to recruit a highly motivated and experienced Digital Solutions Director with an entrepreneurial mindset, substantial experience in technology development and commercial capability, this will be a key role on the Lucy Electric Executive Team. The business is global, with key locations in the UK and India. A strong R&D and Product team, alongside some shrewd acquisitions in data analytics and AI capabilities mean that there is a strong platform to drive innovation and have an impact in this space. The Lucy Electric Executive team recognises that networks are likely to become more flexible through digitalisation - enabling data sharing across the energy value chain and increased monitoring. Our products can be utilised to enhance power availability as well as remotely control and monitor, our hardware is automation ready. The business is at a key stage as we consider how to bring these products and solutions together to form a digital strategy. This is an excellent opportunity which offers significant autonomy to set the roadmap and strategy in Digital Solutions for Lucy Electric. The company is committed to designing and delivering smart customer solutions to enable and enhance intelligent electric networks. The Digital Solutions Director will be expected to capitalise on this commitment. They will be responsible for understanding the current market expectations, researching future trends and translating this into a commercially viable strategy which will unite Product, Sales and Marketing, Engineering and Innovation teams for a coherent vision. Job Context Lucy Electric is a part of Lucy Group the parent company of all Lucy Group companies. Since its origins in Oxford, UK, over 200 years ago, the Group has grown and diversified. Today the Group trades in over 70 countries, with operations in the UK, Saudi Arabia, UAE, India, South Africa, Brazil, Thailand, Malaysia, India and East Africa. Lucy Electric is a leader in secondary power distribution solutions with over 200 years' industry experience. Specialising in high-performance medium voltage switchgear for utility, industrial and commercial applications, it enables the safe and reliable distribution of energy to homes and businesses worldwide. Our best-in-class products are at the cutting edge of medium voltage design and innovation, providing switching, protection and automation solutions with reliability, safety and value built-in as standard. We also offer bespoke engineering, comprehensive warrantees and dedicated after-sales support, meaning that customers are supported throughout the product lifecycle. There is substantial growth forecast for smart infrastructure related to the decentralisation, decarbonisation and digitalisation of energy networks across the world. Lucy Electric (along with Lucy Group as a whole) is very well placed to seize this opportunity and deliver world leading smart solutions in defined sectors for customers and stakeholders across all of its markets. We have a vision to significantly grow this business area going forward, this role will be responsible for formulating and ultimately delivering this strategy. Innovation, a strong product roadmap and a cohesive vision across multiple business units will be at the forefront of Lucy Electric's "go-to market" strategy. Job Dimensions With the Leadership team in the UK •Report directly to the company CEO •Lead Lucy Electric's Digital Solution strategy as part of the Lucy Electric Executive Team. •Work with the Marketing, Innovation, Product and Commercial teams in Lucy Electric to define the commercial positioning and solutions offering for digital solutions going forward. •Working with the Board, CEO and Engineering Director to effectively develop, deliver and support world-class digital solutions. Key Accountabilities Market impact and strategic development •The position will be critical to the future, successful trajectory of the company. There has not previously been a dedicated focus on the area of Digital Growth. •Lucy Electric is expanding its digital capabilities and solutions across all its major markets to enable this transformation. •This role will be responsible for designing and developing the business model Lucy Electric's digital solutions strategy and will lead the product development contribution to strategic discussions. •In addition, the role is responsible for research and development, and the delivery of new products/services associated with the digital solutions strategy. •Delivering significant growth in Lucy Electric's capabilities, revenues and margins in digital solutions. •Leading the evolution and delivery of the digital strategy. This will involve working closely with the senior leadership teams in the businesses to fully identify and articulate the priorities and opportunities to maximise the digital business opportunity. •Clearly articulating and quantifying the commercial proposition and value of digital and automated solutions •Coordination with the existing Sales, BD and Marketing teams positioning current Digital solutions effectively to substantially increase sales, margins, market share across smart solutions •Guiding and coaching the market-facing resources in Lucy Electric to analyse the strategic market demand and critical routes to market; and articulating the solutions value and growth opportunities in digital, automation and related areas. •Working closely with Engineering and Innovation teams regarding solutions specifications and new product/solutions developments to exploit new opportunities. Qualifications, Experience & Skills Minimum Qualifications, Knowledge and Experience: •Significant Experience in developing and influencing strategic direction in the development of digital, automation or related sectors across global markets •Proven experience at a senior and strategic level of product development and delivery •Experience of delivering considerable revenue and margin growth, particularly in new product lines and repurposing of existing solutions •University Education / Postgraduate (Masters Degree) in areas such as Electronics, Industrial Automation, technology development Job Specific Skills: •Ability to develop and deliver clear commercial customer centric business strategy, particularly in smart solutions. •Strong leadership skills and experience •Good analytical and problem-solving skills •Ability to analyse market trends and articulate clear market-led customer solutions •Experience with financial planning, budgeting and headcount management •Work with multi-disciplinary teams to deliver strong business outcomes •Excellent communication skills; up to board level •The ability to work with agility and at pace to deliver timely results •Participate in the development of corporate strategy, applying functional expertise to test the viability of the strategy and contributing creative ideas and insights to support the strategy formation process. •Communicate the Digital function's strategy and its relationship to the organization's mission, vision and values; clarify the actions needed to implement it within the area of responsibility; motivate people to commit to these and to doing extraordinary things to achieve the organization's business goals. •Identify the capabilities needed to meet the current and emerging business needs of the Digital business area. Evaluate current capabilities, identify gaps, and prioritize development activities. Motivate others to develop their capabilities and fulfil their personal potential •Provide authoritative specialist advice to the leadership team to guide the implementation of policy and the design and implementation of projects and change initiatives. •Strong leadership and motivation behaviours, ability to make the vision real for others and encourages people to buy in. •Strategic Mindset. Sees ahead to future possibilities and translates them into breakthrough strategies. •Business Insight. Applies knowledge of business and the marketplace to advance the organisation's goals •Balances Stakeholders Anticipates and balances the needs of multiple stakeholders. •Excellent interpersonal and networking skills, uses compelling arguments to gain the support and commitment of others. •Excellent attention to detail •Collaborates Builds partnerships and works collaboratively with others to meet shared objectives. Does this sound interesting? We would love to hear from you. Our application process in quick and easy. Apply today!
May 18, 2024
Full time
Internal Job Title: Digital Solutions Director Business: Lucy Electric (EMS) Location:Thame, Hybrid Job Reference No: 3335 Job Purpose Lucy Electric is a traditional switchgear business which is adapting to markets for renewables, electric vehicle infrastructure and the market potential for digitalisation. In order to help us achieve this, we are looking to recruit a highly motivated and experienced Digital Solutions Director with an entrepreneurial mindset, substantial experience in technology development and commercial capability, this will be a key role on the Lucy Electric Executive Team. The business is global, with key locations in the UK and India. A strong R&D and Product team, alongside some shrewd acquisitions in data analytics and AI capabilities mean that there is a strong platform to drive innovation and have an impact in this space. The Lucy Electric Executive team recognises that networks are likely to become more flexible through digitalisation - enabling data sharing across the energy value chain and increased monitoring. Our products can be utilised to enhance power availability as well as remotely control and monitor, our hardware is automation ready. The business is at a key stage as we consider how to bring these products and solutions together to form a digital strategy. This is an excellent opportunity which offers significant autonomy to set the roadmap and strategy in Digital Solutions for Lucy Electric. The company is committed to designing and delivering smart customer solutions to enable and enhance intelligent electric networks. The Digital Solutions Director will be expected to capitalise on this commitment. They will be responsible for understanding the current market expectations, researching future trends and translating this into a commercially viable strategy which will unite Product, Sales and Marketing, Engineering and Innovation teams for a coherent vision. Job Context Lucy Electric is a part of Lucy Group the parent company of all Lucy Group companies. Since its origins in Oxford, UK, over 200 years ago, the Group has grown and diversified. Today the Group trades in over 70 countries, with operations in the UK, Saudi Arabia, UAE, India, South Africa, Brazil, Thailand, Malaysia, India and East Africa. Lucy Electric is a leader in secondary power distribution solutions with over 200 years' industry experience. Specialising in high-performance medium voltage switchgear for utility, industrial and commercial applications, it enables the safe and reliable distribution of energy to homes and businesses worldwide. Our best-in-class products are at the cutting edge of medium voltage design and innovation, providing switching, protection and automation solutions with reliability, safety and value built-in as standard. We also offer bespoke engineering, comprehensive warrantees and dedicated after-sales support, meaning that customers are supported throughout the product lifecycle. There is substantial growth forecast for smart infrastructure related to the decentralisation, decarbonisation and digitalisation of energy networks across the world. Lucy Electric (along with Lucy Group as a whole) is very well placed to seize this opportunity and deliver world leading smart solutions in defined sectors for customers and stakeholders across all of its markets. We have a vision to significantly grow this business area going forward, this role will be responsible for formulating and ultimately delivering this strategy. Innovation, a strong product roadmap and a cohesive vision across multiple business units will be at the forefront of Lucy Electric's "go-to market" strategy. Job Dimensions With the Leadership team in the UK •Report directly to the company CEO •Lead Lucy Electric's Digital Solution strategy as part of the Lucy Electric Executive Team. •Work with the Marketing, Innovation, Product and Commercial teams in Lucy Electric to define the commercial positioning and solutions offering for digital solutions going forward. •Working with the Board, CEO and Engineering Director to effectively develop, deliver and support world-class digital solutions. Key Accountabilities Market impact and strategic development •The position will be critical to the future, successful trajectory of the company. There has not previously been a dedicated focus on the area of Digital Growth. •Lucy Electric is expanding its digital capabilities and solutions across all its major markets to enable this transformation. •This role will be responsible for designing and developing the business model Lucy Electric's digital solutions strategy and will lead the product development contribution to strategic discussions. •In addition, the role is responsible for research and development, and the delivery of new products/services associated with the digital solutions strategy. •Delivering significant growth in Lucy Electric's capabilities, revenues and margins in digital solutions. •Leading the evolution and delivery of the digital strategy. This will involve working closely with the senior leadership teams in the businesses to fully identify and articulate the priorities and opportunities to maximise the digital business opportunity. •Clearly articulating and quantifying the commercial proposition and value of digital and automated solutions •Coordination with the existing Sales, BD and Marketing teams positioning current Digital solutions effectively to substantially increase sales, margins, market share across smart solutions •Guiding and coaching the market-facing resources in Lucy Electric to analyse the strategic market demand and critical routes to market; and articulating the solutions value and growth opportunities in digital, automation and related areas. •Working closely with Engineering and Innovation teams regarding solutions specifications and new product/solutions developments to exploit new opportunities. Qualifications, Experience & Skills Minimum Qualifications, Knowledge and Experience: •Significant Experience in developing and influencing strategic direction in the development of digital, automation or related sectors across global markets •Proven experience at a senior and strategic level of product development and delivery •Experience of delivering considerable revenue and margin growth, particularly in new product lines and repurposing of existing solutions •University Education / Postgraduate (Masters Degree) in areas such as Electronics, Industrial Automation, technology development Job Specific Skills: •Ability to develop and deliver clear commercial customer centric business strategy, particularly in smart solutions. •Strong leadership skills and experience •Good analytical and problem-solving skills •Ability to analyse market trends and articulate clear market-led customer solutions •Experience with financial planning, budgeting and headcount management •Work with multi-disciplinary teams to deliver strong business outcomes •Excellent communication skills; up to board level •The ability to work with agility and at pace to deliver timely results •Participate in the development of corporate strategy, applying functional expertise to test the viability of the strategy and contributing creative ideas and insights to support the strategy formation process. •Communicate the Digital function's strategy and its relationship to the organization's mission, vision and values; clarify the actions needed to implement it within the area of responsibility; motivate people to commit to these and to doing extraordinary things to achieve the organization's business goals. •Identify the capabilities needed to meet the current and emerging business needs of the Digital business area. Evaluate current capabilities, identify gaps, and prioritize development activities. Motivate others to develop their capabilities and fulfil their personal potential •Provide authoritative specialist advice to the leadership team to guide the implementation of policy and the design and implementation of projects and change initiatives. •Strong leadership and motivation behaviours, ability to make the vision real for others and encourages people to buy in. •Strategic Mindset. Sees ahead to future possibilities and translates them into breakthrough strategies. •Business Insight. Applies knowledge of business and the marketplace to advance the organisation's goals •Balances Stakeholders Anticipates and balances the needs of multiple stakeholders. •Excellent interpersonal and networking skills, uses compelling arguments to gain the support and commitment of others. •Excellent attention to detail •Collaborates Builds partnerships and works collaboratively with others to meet shared objectives. Does this sound interesting? We would love to hear from you. Our application process in quick and easy. Apply today!
About us AddIn365 are one of fifteen Microsoft partners globally to have Content Services Charter Partner status. As experts in the delivery of digital employee experiences, AddIn365 are recognised as best in the world for our SaaS product offering and information architecture approach. This is why some of the world's most recognisable brands choose to work with AddIn365 to deliver their digital employee experiences, including: WPP Group, Lotus, St James's Place, Wincanton and AstraZeneca. Our mission is to help people do their best work using Microsoft 365. In doing so, we help organisations to utilise Microsoft 365, maximising their return on investment. About the role Are you a seasoned sales professional ready to elevate your career to the next level? AddIn365 is seeking a dynamic individual to join our team as a Key Accounts Director. In this role, you will have the opportunity to lead and grow our biggest existing accounts with plenty of net new revenue opportunities. As the Key Accounts Director, you will play a pivotal role in developing new relationships within the key account, aligning their business objectives with our product and service offerings. Your primary objective will be to drive growth by developing new relationships within the client account, understanding client needs, crafting tailored proposals, and securing buy-in for our solutions. Additionally, you will be responsible for client retention and satisfaction, ultimately driving long-term partnerships. If you thrive in a target-driven environment and possess exceptional sales skills, we want to hear from you! As a Key Account Director at AddIn365 you will: Key account planning: Ownership of key account growth plans with ongoing mapping of existing and target relationships. You will own an activity plan to meet new points of contact. Initiate regular touchpoints with key stakeholders beyond formal business reviews to maintain an ongoing dialogue and strengthen relationships. Accurately forecast sales and weekly reporting on progress against KPIs. Driving growth: Develop an account strategy to drive growth through new contacts. Proactively seek introductions from existing contacts and run client events to expand our network within the client. Accurately recording opportunities within Salesforce. Utilise MEDDIC or other sales methodology to forecast accurately to win or qualify out all identified opportunities. You are always on top of the AddIn365 product roadmap and can consider opportunities for future releases within the key account client base. Becoming a trusted advisor: Establish and maintain relationships with C-level executives within client organisations, serving as a trusted advisor on strategic initiatives and business challenges. Anticipate and mitigate potential risks that could impact the success of key accounts, such as market changes, competitive threats, or organisational changes within client companies. Anticipate client needs and proactively offer value-added insights, resources, or support based on your experience and understanding of the technology landscape. Develop strategies to proactively address potential renewal risks and secure long-term commitment from clients. Lead strategic QBRs. Key account retention: Monitor key account metrics, including product use and NPS. Where product use or NPS requires optimisation, you will own and manage optimisation strategy and execution. Manage the key account renewal in a timely fashion at the renewal point. To excel in this role, you will have: Client focus: You are experienced in developing strong relationships with clients, that are value-led. You are comfortable in engaging with C-suite executives within client organisations, effectively communicating the value proposition of AddIn365 solutions and building executive-level relationships. You will demonstrate the ability to pick up the phone and confidently book meetings with existing or new points of contact within client organisations. You thrive on face-to-face interactions with clients, enjoying the opportunity to build rapport and strengthen relationships through in-person meetings. You will recognise new business opportunities where AddIn365 products and services can help clients meet their organisational objectives. Goal orientation and resilience: You embrace a target-driven environment with resilience and determination. You have a proactive mindset and a drive to go the extra mile to achieve and exceed sales targets. Track record: You have a proven track record in independently selling value led solutions that are formulated, following the client sign-off process and convincing broader stakeholders where wider organisational alignment is needed. You have an in-depth understanding of the full capabilities of SharePoint Modern, OneDrive and Microsoft Teams. Experience selling 3rd party software products. You have a consistent track record of exceeding sales targets in a SaaS environment. Business acumen: You have a strong understanding of the digital workplace market and the needs and challenges of our clients. You can analyse data, identify opportunities, and make strategic recommendations. You have strong problem-solving, and decision-making skills. What's in it for you? At AddIn365 we are driven by a high-performance culture and our four core values of integrity, simplicity, quality, and continuous improvement. We strongly believe in creating a positive and supportive work environment. As the Key Account Director, you will have the opportunity to: Work in a thriving environment by immersing yourself in a vibrant, goal-oriented culture where your resilience and success in hitting targets will be celebrated and rewarded. Grow our biggest accounts with plenty of net revenue opportunities. Our benefits include: Competitive salary and OTE (£70,000 base + up to £57,000 commission + £10,000 potential bonus for achieving targets) Comprehensive private medical insurance. 25 days paid annual leave plus UK bank holidays. Discounts and perks from many different high-street brands. Hybrid working environment (our office days are Mondays, Thursdays and Fridays creating the perfect environment to learn from each other and benefit from the knowledge and experience of the whole team, allowing us to produce industry-leading work.) Top of range equipment and work-from-home set-up. Pension contributions. Regular team socials.
May 18, 2024
Full time
About us AddIn365 are one of fifteen Microsoft partners globally to have Content Services Charter Partner status. As experts in the delivery of digital employee experiences, AddIn365 are recognised as best in the world for our SaaS product offering and information architecture approach. This is why some of the world's most recognisable brands choose to work with AddIn365 to deliver their digital employee experiences, including: WPP Group, Lotus, St James's Place, Wincanton and AstraZeneca. Our mission is to help people do their best work using Microsoft 365. In doing so, we help organisations to utilise Microsoft 365, maximising their return on investment. About the role Are you a seasoned sales professional ready to elevate your career to the next level? AddIn365 is seeking a dynamic individual to join our team as a Key Accounts Director. In this role, you will have the opportunity to lead and grow our biggest existing accounts with plenty of net new revenue opportunities. As the Key Accounts Director, you will play a pivotal role in developing new relationships within the key account, aligning their business objectives with our product and service offerings. Your primary objective will be to drive growth by developing new relationships within the client account, understanding client needs, crafting tailored proposals, and securing buy-in for our solutions. Additionally, you will be responsible for client retention and satisfaction, ultimately driving long-term partnerships. If you thrive in a target-driven environment and possess exceptional sales skills, we want to hear from you! As a Key Account Director at AddIn365 you will: Key account planning: Ownership of key account growth plans with ongoing mapping of existing and target relationships. You will own an activity plan to meet new points of contact. Initiate regular touchpoints with key stakeholders beyond formal business reviews to maintain an ongoing dialogue and strengthen relationships. Accurately forecast sales and weekly reporting on progress against KPIs. Driving growth: Develop an account strategy to drive growth through new contacts. Proactively seek introductions from existing contacts and run client events to expand our network within the client. Accurately recording opportunities within Salesforce. Utilise MEDDIC or other sales methodology to forecast accurately to win or qualify out all identified opportunities. You are always on top of the AddIn365 product roadmap and can consider opportunities for future releases within the key account client base. Becoming a trusted advisor: Establish and maintain relationships with C-level executives within client organisations, serving as a trusted advisor on strategic initiatives and business challenges. Anticipate and mitigate potential risks that could impact the success of key accounts, such as market changes, competitive threats, or organisational changes within client companies. Anticipate client needs and proactively offer value-added insights, resources, or support based on your experience and understanding of the technology landscape. Develop strategies to proactively address potential renewal risks and secure long-term commitment from clients. Lead strategic QBRs. Key account retention: Monitor key account metrics, including product use and NPS. Where product use or NPS requires optimisation, you will own and manage optimisation strategy and execution. Manage the key account renewal in a timely fashion at the renewal point. To excel in this role, you will have: Client focus: You are experienced in developing strong relationships with clients, that are value-led. You are comfortable in engaging with C-suite executives within client organisations, effectively communicating the value proposition of AddIn365 solutions and building executive-level relationships. You will demonstrate the ability to pick up the phone and confidently book meetings with existing or new points of contact within client organisations. You thrive on face-to-face interactions with clients, enjoying the opportunity to build rapport and strengthen relationships through in-person meetings. You will recognise new business opportunities where AddIn365 products and services can help clients meet their organisational objectives. Goal orientation and resilience: You embrace a target-driven environment with resilience and determination. You have a proactive mindset and a drive to go the extra mile to achieve and exceed sales targets. Track record: You have a proven track record in independently selling value led solutions that are formulated, following the client sign-off process and convincing broader stakeholders where wider organisational alignment is needed. You have an in-depth understanding of the full capabilities of SharePoint Modern, OneDrive and Microsoft Teams. Experience selling 3rd party software products. You have a consistent track record of exceeding sales targets in a SaaS environment. Business acumen: You have a strong understanding of the digital workplace market and the needs and challenges of our clients. You can analyse data, identify opportunities, and make strategic recommendations. You have strong problem-solving, and decision-making skills. What's in it for you? At AddIn365 we are driven by a high-performance culture and our four core values of integrity, simplicity, quality, and continuous improvement. We strongly believe in creating a positive and supportive work environment. As the Key Account Director, you will have the opportunity to: Work in a thriving environment by immersing yourself in a vibrant, goal-oriented culture where your resilience and success in hitting targets will be celebrated and rewarded. Grow our biggest accounts with plenty of net revenue opportunities. Our benefits include: Competitive salary and OTE (£70,000 base + up to £57,000 commission + £10,000 potential bonus for achieving targets) Comprehensive private medical insurance. 25 days paid annual leave plus UK bank holidays. Discounts and perks from many different high-street brands. Hybrid working environment (our office days are Mondays, Thursdays and Fridays creating the perfect environment to learn from each other and benefit from the knowledge and experience of the whole team, allowing us to produce industry-leading work.) Top of range equipment and work-from-home set-up. Pension contributions. Regular team socials.
Junior Ecommerce Executive Manchester City Centre 23,000 - 26,000 DOE My client is a rapdily gorwing business within the fashion industry. This position offers an exciting chance to join a team during a pivotal growth phase. They seek an ecommerce executive to support the trading manager in driving multi-brand expansion, propelling the business forward. Upon establishing themselves, the candidate will have the opportunity to lead their own team. ROLE: As a member of the eCommerce team, you'll collaborate closely with the Trading Manager and wider ecom team to devise a digital retail strategy geared towards sustained growth, while assuming responsibility for the day-to-day trading operations of the web stores. Situated in the sought-after Ancoats area, you'll oversee the on-site experience and enhance the customer journey through strategic merchandising across both platforms. This entails ensuring accurate and SEO-friendly content, managing on-site recommendations, and optimizing their placement. You'll liaise with internal teams to execute campaigns aimed at driving online traffic, including managing social media accounts and refining our CRM strategy alongside the Ads Manager and Trading Manager. Moreover, you'll delve into the analytical aspect of the role, continuously assessing website performance and functionality, analyzing customer behavior, and presenting your insights and recommendations for enhancement to the Trading Manager. ExperiencE: A minimum of 2 years' experience in an ecommerce or online merchandising role. Experience with Shopify Proficiency in analytics tools like Google Analytics. Familiarity with social media platforms such as Instagram, Facebook, and TikTok. Experience with CRM software like Klayvio, HubSpot, or Salesforce. Strong command of Microsoft Excel. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 17, 2024
Full time
Junior Ecommerce Executive Manchester City Centre 23,000 - 26,000 DOE My client is a rapdily gorwing business within the fashion industry. This position offers an exciting chance to join a team during a pivotal growth phase. They seek an ecommerce executive to support the trading manager in driving multi-brand expansion, propelling the business forward. Upon establishing themselves, the candidate will have the opportunity to lead their own team. ROLE: As a member of the eCommerce team, you'll collaborate closely with the Trading Manager and wider ecom team to devise a digital retail strategy geared towards sustained growth, while assuming responsibility for the day-to-day trading operations of the web stores. Situated in the sought-after Ancoats area, you'll oversee the on-site experience and enhance the customer journey through strategic merchandising across both platforms. This entails ensuring accurate and SEO-friendly content, managing on-site recommendations, and optimizing their placement. You'll liaise with internal teams to execute campaigns aimed at driving online traffic, including managing social media accounts and refining our CRM strategy alongside the Ads Manager and Trading Manager. Moreover, you'll delve into the analytical aspect of the role, continuously assessing website performance and functionality, analyzing customer behavior, and presenting your insights and recommendations for enhancement to the Trading Manager. ExperiencE: A minimum of 2 years' experience in an ecommerce or online merchandising role. Experience with Shopify Proficiency in analytics tools like Google Analytics. Familiarity with social media platforms such as Instagram, Facebook, and TikTok. Experience with CRM software like Klayvio, HubSpot, or Salesforce. Strong command of Microsoft Excel. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join Ridgeway Digital - a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we d love to hear from you! Role info: Digital Delivery Account Manager Witney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall and Agile Projects About us: We are Ridgeway. Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we re aligned everything in the world feels just that little bit better, so we re building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative we work together Confident we demonstrate our expertise Attentive we pay attention to detail and are supportive Inquisitive we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients. You ll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You ll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs + Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity + Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports + Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance + Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy + Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients + Experience delivering both waterfall and agile projects in an agency environment + Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication + Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders + Enjoy working with and gaining an understanding of digital solutions + Proud of providing exceptional service and quality, ensuring a happy client What s on Offer: + 25-30 days leave + Private medical + Contributory pension + EV leasing + Hybrid working with at least 2 days in the office + And more ! Your Experience / Background / Previous Roles May Include: Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
May 17, 2024
Full time
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join Ridgeway Digital - a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we d love to hear from you! Role info: Digital Delivery Account Manager Witney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall and Agile Projects About us: We are Ridgeway. Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we re aligned everything in the world feels just that little bit better, so we re building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative we work together Confident we demonstrate our expertise Attentive we pay attention to detail and are supportive Inquisitive we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients. You ll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You ll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs + Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity + Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports + Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance + Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy + Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients + Experience delivering both waterfall and agile projects in an agency environment + Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication + Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders + Enjoy working with and gaining an understanding of digital solutions + Proud of providing exceptional service and quality, ensuring a happy client What s on Offer: + 25-30 days leave + Private medical + Contributory pension + EV leasing + Hybrid working with at least 2 days in the office + And more ! Your Experience / Background / Previous Roles May Include: Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Protective Security Specialist Reporting to the Sr. Director, Crisis and Special Risk Management, we are seeking a Protective Security Specialist to support the physical risk management functions of the Crisis and Special Risk Management Group. This is a hybrid role with the flexibility to work both virtually and from our London office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Develop and implement security protocols and procedures to ensure the safety and well-being of all employees, VIPs, and events in your assigned area of responsibility. Conduct risk assessment, operational plan development, vendor management, and security support for Aon's public-facing business and sponsorship events. Coordinate and oversee security measures of high-profile executive attendees for international travel and events, ensuring appropriate safeguards are applied. Collaborate and coordinate with cross-functional teams (Corporate Security, Travel Risk, Security Operations Center, Information Security) ensuring holistic risk management. Manage and maintain relationships with external security firms and vendors to ensure a consistent level of protection and security for company events, high-profile executives, and associated security requests. Monitor and analyze security trends, industry best practices or new security technology while applying recommendations for improvements to existing security protocols. Maintain strict confidentiality and discretion in all security-related matters. Travel regionally as required (15-20%) Lead and support the creation and development of the Protective Intelligence Team and broader Protective Operations Team. Build out an Executive Security program with a risk-based methodology that provides support for 12 top line executives and second line executives. Enhance situational awareness, threat management, and intelligence goals across a variety of cross-functional internal stakeholders at headquarters and regional offices within the environment. Monitor all-source information to proactively identify and assess risks and threats that could impact the Executive Leadership Team and brand reputation. Provide protective intelligence and operational expertise. Conduct intelligence-related tasks including research, assessments of risk and threats, producing advisories, executive protection support and operational methods. Gather and analyze data to facilitate improvements in the methodologies, tools and techniques to enable the team to scale and optimize operations to mitigate potential risk. Provide event security risk assessments and onsite support for large scale events. Executive Protection support for the Executive Leadership Team including risk profile, logistical review, security reviews, and on the ground support. Active overwatch of geofenced travel routes & destinations. Confirm & validate movement with broader team. Notify security stakeholders of any threats, incidents or situations that may impact executive movement. Monitor Executive Leadership Team flights. Create executive movement summary reports. Provides timely and relevant heath and travel security risk information to the Executive Leadership Team. Delivers pre-travel briefings that outline relevant risks, addresses traveler specific concerns, identifies mitigation recommendations, and offers support services. Writes for a variety of audiences to deliver concise and actionable insights. Delivers verbal briefings to senior leaders. Escalates issues, risks, and ideas/suggestions to manager as required. How this opportunity is different This unique role is dynamic, diverse, and multifaceted contributing across all areas of Aon's corporate security portfolio (event security, intelligence, travel risk, close protection) and has a high degree of self-accountability in accordance with pre-defined protocols and operational procedures. Skills and experience that will lead to success Numerous years of relevant experience in a security, intelligence, risk, military, or crisis management with a focus on protection/security issues. Critical thinking, ability to assess risks and develop effective security safeguards accordingly. Strong leadership skills with the ability to motivate and manage a team of security personnel (external and internal) Excellent written and verbal communication skills. Expert or advanced working knowledge of Security Risk and Crisis Management - Best Practice and Industry Standards Competent skills with MS Office-based software Extensive global travel experience Experience, and comfortability interfacing with senior executives and C-Suite executives Able to understand corporate escalation process (Escalate/Disseminate) and incident management in a timely manner to the correct personnel in the event or during an emergency or incident on site. Preferred: First Aid Training (FPOSI)Close Protection course training (BTEC Level 3 Close Protection) Advanced security risk management qualification (CSMP, CPP, PSP etc.) Digital, Information Security experience Understanding of relevant insurance and professional services marketsFluency in a second language (Spanish, German, French)A degree in history, political science, international relations, intelligence analysis, criminal justice, regional
May 17, 2024
Full time
Protective Security Specialist Reporting to the Sr. Director, Crisis and Special Risk Management, we are seeking a Protective Security Specialist to support the physical risk management functions of the Crisis and Special Risk Management Group. This is a hybrid role with the flexibility to work both virtually and from our London office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Develop and implement security protocols and procedures to ensure the safety and well-being of all employees, VIPs, and events in your assigned area of responsibility. Conduct risk assessment, operational plan development, vendor management, and security support for Aon's public-facing business and sponsorship events. Coordinate and oversee security measures of high-profile executive attendees for international travel and events, ensuring appropriate safeguards are applied. Collaborate and coordinate with cross-functional teams (Corporate Security, Travel Risk, Security Operations Center, Information Security) ensuring holistic risk management. Manage and maintain relationships with external security firms and vendors to ensure a consistent level of protection and security for company events, high-profile executives, and associated security requests. Monitor and analyze security trends, industry best practices or new security technology while applying recommendations for improvements to existing security protocols. Maintain strict confidentiality and discretion in all security-related matters. Travel regionally as required (15-20%) Lead and support the creation and development of the Protective Intelligence Team and broader Protective Operations Team. Build out an Executive Security program with a risk-based methodology that provides support for 12 top line executives and second line executives. Enhance situational awareness, threat management, and intelligence goals across a variety of cross-functional internal stakeholders at headquarters and regional offices within the environment. Monitor all-source information to proactively identify and assess risks and threats that could impact the Executive Leadership Team and brand reputation. Provide protective intelligence and operational expertise. Conduct intelligence-related tasks including research, assessments of risk and threats, producing advisories, executive protection support and operational methods. Gather and analyze data to facilitate improvements in the methodologies, tools and techniques to enable the team to scale and optimize operations to mitigate potential risk. Provide event security risk assessments and onsite support for large scale events. Executive Protection support for the Executive Leadership Team including risk profile, logistical review, security reviews, and on the ground support. Active overwatch of geofenced travel routes & destinations. Confirm & validate movement with broader team. Notify security stakeholders of any threats, incidents or situations that may impact executive movement. Monitor Executive Leadership Team flights. Create executive movement summary reports. Provides timely and relevant heath and travel security risk information to the Executive Leadership Team. Delivers pre-travel briefings that outline relevant risks, addresses traveler specific concerns, identifies mitigation recommendations, and offers support services. Writes for a variety of audiences to deliver concise and actionable insights. Delivers verbal briefings to senior leaders. Escalates issues, risks, and ideas/suggestions to manager as required. How this opportunity is different This unique role is dynamic, diverse, and multifaceted contributing across all areas of Aon's corporate security portfolio (event security, intelligence, travel risk, close protection) and has a high degree of self-accountability in accordance with pre-defined protocols and operational procedures. Skills and experience that will lead to success Numerous years of relevant experience in a security, intelligence, risk, military, or crisis management with a focus on protection/security issues. Critical thinking, ability to assess risks and develop effective security safeguards accordingly. Strong leadership skills with the ability to motivate and manage a team of security personnel (external and internal) Excellent written and verbal communication skills. Expert or advanced working knowledge of Security Risk and Crisis Management - Best Practice and Industry Standards Competent skills with MS Office-based software Extensive global travel experience Experience, and comfortability interfacing with senior executives and C-Suite executives Able to understand corporate escalation process (Escalate/Disseminate) and incident management in a timely manner to the correct personnel in the event or during an emergency or incident on site. Preferred: First Aid Training (FPOSI)Close Protection course training (BTEC Level 3 Close Protection) Advanced security risk management qualification (CSMP, CPP, PSP etc.) Digital, Information Security experience Understanding of relevant insurance and professional services marketsFluency in a second language (Spanish, German, French)A degree in history, political science, international relations, intelligence analysis, criminal justice, regional
A leading software and technology business is seeking a highly experienced executive transformation leader with a particular strength in digital transformation, in order to define and lead short term and longer term transformation horizons within the group. With a high level of executive exposure whilst leading a small team, this person must be a strong communicator and influencer, able to galvanise support for initiatives and able to deliver through others. VP Digital Transformation: The VP Digital Transformation plays a critical role in setting the transformation outcomes for the business, establishing narrative, cadence, and momentum to deliver change at scale. Accountable for driving and overseeing digital transformation outcomes, accelerating end-to-end digitization, and partnering with Technology and Business leadership. Focusing on both current transformation and shaping future horizons, operating strategically to plan, define, design, and monitor high-priority digital outcomes. Partnering and challenging Senior Leadership and external stakeholders to define vision, scope, objectives, and benefits of Digital Transformation Projects. Acting as a strategic partner, helping unblock issues, consult on change, advise on execution, and drive transformation pace. Leading the Transformation Office to be relentlessly focused on outcomes, creating simplicity in a complex environment, and possessing expertise across Strategy, Technology, Corporate Finance, and Transformation. Skills, know-how and experience: Financial Analysis: Proficient in financial modeling for decision-making and transformation planning Strong analytical skills to interpret financial data and provide meaningful insights Expertise in quantifying and developing transformation business cases within corporate finance context Technical Acumen: Awareness of emerging technologies like AI and their impact on industries Ability to understand software and related technologies and translate technical knowledge into business language Visionary leadership in digital transformation, inspiring others with a clear technological vision Strategic Acumen: Effective at aligning corporate strategy with future landscape, utilizing compelling visuals and slides Understanding of competitive landscape and identification of differentiation opportunities Ability to anticipate and plan for future scenarios to enhance strategic resilience Transformation: Outcome-oriented with strong organizational skills and ability to navigate ambiguity Understanding of the businesses current operations, future vision, and strategy Experience working with senior leaders and managing stakeholders Leadership in multi-disciplinary teams in virtual environments Strong coaching and mentoring abilities Proven track record of delivering successful business outcomes through transformation initiatives Expertise in project management, change management, and business analysis, managing multiple projects simultaneously Key performance indicators: Success and benefit realization of Digital Transformation Priorities Speed of execution of Digital Transformation outcomes
May 17, 2024
Full time
A leading software and technology business is seeking a highly experienced executive transformation leader with a particular strength in digital transformation, in order to define and lead short term and longer term transformation horizons within the group. With a high level of executive exposure whilst leading a small team, this person must be a strong communicator and influencer, able to galvanise support for initiatives and able to deliver through others. VP Digital Transformation: The VP Digital Transformation plays a critical role in setting the transformation outcomes for the business, establishing narrative, cadence, and momentum to deliver change at scale. Accountable for driving and overseeing digital transformation outcomes, accelerating end-to-end digitization, and partnering with Technology and Business leadership. Focusing on both current transformation and shaping future horizons, operating strategically to plan, define, design, and monitor high-priority digital outcomes. Partnering and challenging Senior Leadership and external stakeholders to define vision, scope, objectives, and benefits of Digital Transformation Projects. Acting as a strategic partner, helping unblock issues, consult on change, advise on execution, and drive transformation pace. Leading the Transformation Office to be relentlessly focused on outcomes, creating simplicity in a complex environment, and possessing expertise across Strategy, Technology, Corporate Finance, and Transformation. Skills, know-how and experience: Financial Analysis: Proficient in financial modeling for decision-making and transformation planning Strong analytical skills to interpret financial data and provide meaningful insights Expertise in quantifying and developing transformation business cases within corporate finance context Technical Acumen: Awareness of emerging technologies like AI and their impact on industries Ability to understand software and related technologies and translate technical knowledge into business language Visionary leadership in digital transformation, inspiring others with a clear technological vision Strategic Acumen: Effective at aligning corporate strategy with future landscape, utilizing compelling visuals and slides Understanding of competitive landscape and identification of differentiation opportunities Ability to anticipate and plan for future scenarios to enhance strategic resilience Transformation: Outcome-oriented with strong organizational skills and ability to navigate ambiguity Understanding of the businesses current operations, future vision, and strategy Experience working with senior leaders and managing stakeholders Leadership in multi-disciplinary teams in virtual environments Strong coaching and mentoring abilities Proven track record of delivering successful business outcomes through transformation initiatives Expertise in project management, change management, and business analysis, managing multiple projects simultaneously Key performance indicators: Success and benefit realization of Digital Transformation Priorities Speed of execution of Digital Transformation outcomes
Paid Media Executive/PPC Executive Advantage have partnered with a fantastic tech business in Chester which are not afraid to disruptive their industry with their varied specialist products of dedicated business and consumer marketplace technology services. The company is now expanding and looking to hire a new Paid Media professional that can manage accounts spending 5-6 figures across Google and others. Your time will be allocated across different products, accounts and Ad campaigns and could suit someone wanting to move from agency side or has worked in similar large group organisation You will be working with a close team of Tech, Product, Marketing and Data specialists to collaborate and take the business on their next journey. What you will do: Managing Google Ads across Search, Display, Video and Discovery up to 6 figure budgets. This may include some Bing and Facebook Advertising Creating and testing ad copy across all platforms. Working with the design team to produce Display and Discovery campaigns Reviewing optimising campaigns using the analysis Ensuring all accounts are tracking the correct conversion actions Split-testing and experimenting Reporting on performance Working with the others to form strategy for the products and longer term plan. What you will bring: Experienced in PPC Paid Search Campaigns in Google Ads Data focused and strong in Microsoft Excel Evidence of communicating campaign and account performance to stakeholders A keen interest in the digital marketing world and keeping on top of the latest trends in a constantly changing world Willing to/experiment and learn all aspects of our paid media accounts and user journeys What's on offer: Competitive salary and bonuses 25 days holiday + bank holidays Staff wellness perks onsite and private healthcare City centre office location in Chester Hybrid working 3 days office based Considering a range of salaries as different levels can be considered. Please apply with your latest CV to be considered and to discuss this role going forward.
May 17, 2024
Full time
Paid Media Executive/PPC Executive Advantage have partnered with a fantastic tech business in Chester which are not afraid to disruptive their industry with their varied specialist products of dedicated business and consumer marketplace technology services. The company is now expanding and looking to hire a new Paid Media professional that can manage accounts spending 5-6 figures across Google and others. Your time will be allocated across different products, accounts and Ad campaigns and could suit someone wanting to move from agency side or has worked in similar large group organisation You will be working with a close team of Tech, Product, Marketing and Data specialists to collaborate and take the business on their next journey. What you will do: Managing Google Ads across Search, Display, Video and Discovery up to 6 figure budgets. This may include some Bing and Facebook Advertising Creating and testing ad copy across all platforms. Working with the design team to produce Display and Discovery campaigns Reviewing optimising campaigns using the analysis Ensuring all accounts are tracking the correct conversion actions Split-testing and experimenting Reporting on performance Working with the others to form strategy for the products and longer term plan. What you will bring: Experienced in PPC Paid Search Campaigns in Google Ads Data focused and strong in Microsoft Excel Evidence of communicating campaign and account performance to stakeholders A keen interest in the digital marketing world and keeping on top of the latest trends in a constantly changing world Willing to/experiment and learn all aspects of our paid media accounts and user journeys What's on offer: Competitive salary and bonuses 25 days holiday + bank holidays Staff wellness perks onsite and private healthcare City centre office location in Chester Hybrid working 3 days office based Considering a range of salaries as different levels can be considered. Please apply with your latest CV to be considered and to discuss this role going forward.
Do you have a passion for search engine optimisation, customer management and a strong ability for driving organic traffic If so this may be a position below for you! We are partnered with a dynamic data driven company looking for talented SEO Professional. In this company you will play a vital role in developing and implementing winning SEO strategies for multiple client accounts of varying size. You will work across various elements of technical SEO, which include local SEO and E-commerce SEO using different tools but also be confident in your approach to manage and retain customers too. In this role you will be supported by a wider team of content/copy professionals and also working alongside the Paid Media team. The business is very proud of their teams and you will be joining a business constantly on the road to success. This will be a permanent full time role, with hybrid working role which is commutable from areas of the North West, such as St Helens, Liverpool, Wigan and Warrington. Day to day: Develop and execute comprehensive SEO strategies for a variety of clients across different industries. Conduct in-depth keyword research and competitive analysis to identify high-potential opportunities. Optimize website content, on-page elements, and technical SEO factors to improve search engine ranking. Build high-quality backlinks through effective link-building strategies. Monitor website traffic, analyse SEO performance metrics, and report on results to clients. Stay up-to-date with the latest SEO trends and algorithm updates. Collaborate with content creators, web developers, and other team members to ensure a holistic SEO approach. Identify and recommend SEO tools and software to streamline processes. Prepare proposals and presentations for potential clients. Manage relationships with key clients and new customers. What you'll bring: Experience as an SEO Executive/Manager or similar either agency side or inhouse. Proven track record of success in increasing organic website traffic and search engine rankings. Strong understanding of SEO best practices and principles, including on-page optimization, technical SEO, and link building. Expertise in tools which could include Ahrefs, SEMrush, Google Search Console, Screaming Frog, Majestic and Surfer SEO. Excellent writing and communication skills, with the ability to explain complex SEO concepts to customer base. Analytics skills and a data-driven approach to problem-solving. Excellent organisational skills and a meticulous attention to detail. Passion for the digital marketing industry and a willingness to stay ahead of the curve. Ability to work effectively within a team environment. Please apply using the link below to be considered for this role.
May 17, 2024
Full time
Do you have a passion for search engine optimisation, customer management and a strong ability for driving organic traffic If so this may be a position below for you! We are partnered with a dynamic data driven company looking for talented SEO Professional. In this company you will play a vital role in developing and implementing winning SEO strategies for multiple client accounts of varying size. You will work across various elements of technical SEO, which include local SEO and E-commerce SEO using different tools but also be confident in your approach to manage and retain customers too. In this role you will be supported by a wider team of content/copy professionals and also working alongside the Paid Media team. The business is very proud of their teams and you will be joining a business constantly on the road to success. This will be a permanent full time role, with hybrid working role which is commutable from areas of the North West, such as St Helens, Liverpool, Wigan and Warrington. Day to day: Develop and execute comprehensive SEO strategies for a variety of clients across different industries. Conduct in-depth keyword research and competitive analysis to identify high-potential opportunities. Optimize website content, on-page elements, and technical SEO factors to improve search engine ranking. Build high-quality backlinks through effective link-building strategies. Monitor website traffic, analyse SEO performance metrics, and report on results to clients. Stay up-to-date with the latest SEO trends and algorithm updates. Collaborate with content creators, web developers, and other team members to ensure a holistic SEO approach. Identify and recommend SEO tools and software to streamline processes. Prepare proposals and presentations for potential clients. Manage relationships with key clients and new customers. What you'll bring: Experience as an SEO Executive/Manager or similar either agency side or inhouse. Proven track record of success in increasing organic website traffic and search engine rankings. Strong understanding of SEO best practices and principles, including on-page optimization, technical SEO, and link building. Expertise in tools which could include Ahrefs, SEMrush, Google Search Console, Screaming Frog, Majestic and Surfer SEO. Excellent writing and communication skills, with the ability to explain complex SEO concepts to customer base. Analytics skills and a data-driven approach to problem-solving. Excellent organisational skills and a meticulous attention to detail. Passion for the digital marketing industry and a willingness to stay ahead of the curve. Ability to work effectively within a team environment. Please apply using the link below to be considered for this role.
IT Sales Sales Manager Digital Transformation Solutions Location: South (Hybrid) Salary: £70k-£100k BASIC, £140k-£200k OTE + Excellent Benefits Ref: (phone number removed) Role: This is a very exciting opportunity to join a leading and agile UK software house that provides digital transformation solutions into the public sector. As a result of a recent restructure of their senior management hierarchy, which has led to a very positive re-invigoration of the sales team, our client is now seeking to add a Sales Manager into their business. Managing a team of 8, this role carries no individual contribution target. The role is 100% man-management where you will be accountable for a team target. The team sells into both Social Housing and the NHS, therefore it is imperative that you have experience of either vertical. The ideal candidate will be very credible and have the experience of managing a mix of both senior sales professionals and junior. This is a fantastic opportunity to come on board, be an integral part of the company s growth with a very strong opportunity of progressing with the business further down the line. Candidate Skills Required: - Minimum of 2 years sales management experience required - Experience of managing both junior and very experienced sales professionals - Experienced in either Housing or NHS/Healthcare Candidate Skills Beneficial: - A stable career record To apply: Call Jordan Hall on (phone number removed) or email: (url removed) Please note: • All candidates must be eligible to work and live in the UK. • Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals across the UK. If you are looking for a new role and sell SaaS solutions or services, we would love to talk to you! Especially if you are currently holding/or have held a position as a Business/Sales Development Representative, Sales Executive, Account Manager/Director, Business Development Executive/Manager, Partner/Channel/Alliance Manager and/or Sales Manager/Director.
May 17, 2024
Full time
IT Sales Sales Manager Digital Transformation Solutions Location: South (Hybrid) Salary: £70k-£100k BASIC, £140k-£200k OTE + Excellent Benefits Ref: (phone number removed) Role: This is a very exciting opportunity to join a leading and agile UK software house that provides digital transformation solutions into the public sector. As a result of a recent restructure of their senior management hierarchy, which has led to a very positive re-invigoration of the sales team, our client is now seeking to add a Sales Manager into their business. Managing a team of 8, this role carries no individual contribution target. The role is 100% man-management where you will be accountable for a team target. The team sells into both Social Housing and the NHS, therefore it is imperative that you have experience of either vertical. The ideal candidate will be very credible and have the experience of managing a mix of both senior sales professionals and junior. This is a fantastic opportunity to come on board, be an integral part of the company s growth with a very strong opportunity of progressing with the business further down the line. Candidate Skills Required: - Minimum of 2 years sales management experience required - Experience of managing both junior and very experienced sales professionals - Experienced in either Housing or NHS/Healthcare Candidate Skills Beneficial: - A stable career record To apply: Call Jordan Hall on (phone number removed) or email: (url removed) Please note: • All candidates must be eligible to work and live in the UK. • Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals across the UK. If you are looking for a new role and sell SaaS solutions or services, we would love to talk to you! Especially if you are currently holding/or have held a position as a Business/Sales Development Representative, Sales Executive, Account Manager/Director, Business Development Executive/Manager, Partner/Channel/Alliance Manager and/or Sales Manager/Director.
Senior HubSpot Marketing Executive - Edinburgh Hybrid - 40-50K Candidates must have a proven track record working with HubSpot, or a very strong background with a similar CRM and willingness to cross train into HubSpot to be considered Lorien's client, a great central Edinburgh based firm who started out in the SEO domain and have since grown and evolved to become a key name in the Digital Transformation and CRM space, is looking for a HubSpot oriented Inbound Marketing specialist to come on board, take the reins across the duties below, and join a team we've previously introduced great talent into ourselves. As well as flexible hybrid working (ideally in-office a couple of times per week) and their HQ in the heart of the city centre (very commutable by train/bus/tram), they also offer a comprehensive benefits package, ongoing funded and supported training/upskilling opportunities, and a lot more. Here's what you'll get up to: Using your expertise and position as the key client contact and internal Project Manager for each account you oversee to craft and manage inbound strategies, liaising closely with personnel from across the business including service, sales and tech Work with customers to assess and fulfil their requirements, employing the full extent of HubSpot and its marketing functionality to creatively solve problems Organise and drive cross-functional team members, and line up strategies from other departments to deliver value-adding results Ensure ongoing and fruitful relationships between the business and its accounts, and identifying commercial opportunities to upsell/implement new services And what they'd like to see in you: Previous record of delivering marketing projects and campaign management Demonstrable background with HubSpot Preferably a background in digital agency / marketing organisations Ability to work in a cross-functional team setting and bring a commercial mindset to the table Willingness to mentor less senior personnel to improve the function as you upskill yourself There is plenty more we can say about this great firm and opportunity, so if this sounds like a great next step for you and you're up to the challenge, let us know and pop your latest CV over for us to discuss further. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
May 17, 2024
Full time
Senior HubSpot Marketing Executive - Edinburgh Hybrid - 40-50K Candidates must have a proven track record working with HubSpot, or a very strong background with a similar CRM and willingness to cross train into HubSpot to be considered Lorien's client, a great central Edinburgh based firm who started out in the SEO domain and have since grown and evolved to become a key name in the Digital Transformation and CRM space, is looking for a HubSpot oriented Inbound Marketing specialist to come on board, take the reins across the duties below, and join a team we've previously introduced great talent into ourselves. As well as flexible hybrid working (ideally in-office a couple of times per week) and their HQ in the heart of the city centre (very commutable by train/bus/tram), they also offer a comprehensive benefits package, ongoing funded and supported training/upskilling opportunities, and a lot more. Here's what you'll get up to: Using your expertise and position as the key client contact and internal Project Manager for each account you oversee to craft and manage inbound strategies, liaising closely with personnel from across the business including service, sales and tech Work with customers to assess and fulfil their requirements, employing the full extent of HubSpot and its marketing functionality to creatively solve problems Organise and drive cross-functional team members, and line up strategies from other departments to deliver value-adding results Ensure ongoing and fruitful relationships between the business and its accounts, and identifying commercial opportunities to upsell/implement new services And what they'd like to see in you: Previous record of delivering marketing projects and campaign management Demonstrable background with HubSpot Preferably a background in digital agency / marketing organisations Ability to work in a cross-functional team setting and bring a commercial mindset to the table Willingness to mentor less senior personnel to improve the function as you upskill yourself There is plenty more we can say about this great firm and opportunity, so if this sounds like a great next step for you and you're up to the challenge, let us know and pop your latest CV over for us to discuss further. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.