- Global insurance company with UK offices in London and Birmingham - Salary up to £140,000 plus benefits including 20% bonus and 10% pension contribution A leading Lloyds insurer is looking for an experienced Head of Claims Technology to join its IT function. This role will involve remote/hybrid working with the requirement of travelling to London or Birmingham offices as required. This role will focus on the management of the claims IT teams, infrastructure and delivery. Duties will include but are not limited to: - Overseeing teams responsible for the utilisation of technology across claims processing and customer experience - Managing teams responsible for all claims systems (including Guidewire) and platforms - Delivering the portfolio of change to support global moderisation - Working with teams, stakeholder and vendors globally to deliver on process improvement and delivery - Create and manage claims technology roadmap - Manage budgets and claims technology strategy - Lead and oversee projects To be considered suitable for this Head of Claims Technology role you will need to have the following skills/experience: - Proven senior management experience within the insurance field, covering claims processing, methodologies and best practice - Good understanding of Agile process as well as SDLC - Strong background in managing vendors and contracts - Understanding of data security and compliance A leading multinational organisation based in Putney, South-West London is seeking an accomplished Digital Project Manager to join its team on an initial 12 month contract. This role is Outside IR35. The firm embraces hybrid working and provides the opportunity to work remotely 2/3 days per week. We are looking for an experienced Digital Project A leading multinational organisation based in Richmond, Surrey, is seeking an accomplished Digital Project Manager to join its team on an initial 12 month contract. This role is Outside IR35. The firm embraces hybrid working and provides the opportunity to work remotely 2/3 days per week. We are looking for an experienced Digital Project Manager A leading multinational organisation based in Putney, South-West London is seeking an accomplished Digital Project Manager to join its team on an initial 12 month contract. This role is Outside IR35. The firm embraces hybrid working and provides the opportunity to work remotely 2/3 days per week. We are looking for an experienced Digital Project Not all our jobs make it online. Sign up for Job Alerts and receive our best roles first.
May 14, 2024
Full time
- Global insurance company with UK offices in London and Birmingham - Salary up to £140,000 plus benefits including 20% bonus and 10% pension contribution A leading Lloyds insurer is looking for an experienced Head of Claims Technology to join its IT function. This role will involve remote/hybrid working with the requirement of travelling to London or Birmingham offices as required. This role will focus on the management of the claims IT teams, infrastructure and delivery. Duties will include but are not limited to: - Overseeing teams responsible for the utilisation of technology across claims processing and customer experience - Managing teams responsible for all claims systems (including Guidewire) and platforms - Delivering the portfolio of change to support global moderisation - Working with teams, stakeholder and vendors globally to deliver on process improvement and delivery - Create and manage claims technology roadmap - Manage budgets and claims technology strategy - Lead and oversee projects To be considered suitable for this Head of Claims Technology role you will need to have the following skills/experience: - Proven senior management experience within the insurance field, covering claims processing, methodologies and best practice - Good understanding of Agile process as well as SDLC - Strong background in managing vendors and contracts - Understanding of data security and compliance A leading multinational organisation based in Putney, South-West London is seeking an accomplished Digital Project Manager to join its team on an initial 12 month contract. This role is Outside IR35. The firm embraces hybrid working and provides the opportunity to work remotely 2/3 days per week. We are looking for an experienced Digital Project A leading multinational organisation based in Richmond, Surrey, is seeking an accomplished Digital Project Manager to join its team on an initial 12 month contract. This role is Outside IR35. The firm embraces hybrid working and provides the opportunity to work remotely 2/3 days per week. We are looking for an experienced Digital Project Manager A leading multinational organisation based in Putney, South-West London is seeking an accomplished Digital Project Manager to join its team on an initial 12 month contract. This role is Outside IR35. The firm embraces hybrid working and provides the opportunity to work remotely 2/3 days per week. We are looking for an experienced Digital Project Not all our jobs make it online. Sign up for Job Alerts and receive our best roles first.
We have a fantastic opportunity for a Facilities Asset Manager to join our team within Vsitry Services, at our office in Brentwood. As our Facilities Asset Manager you will act on behalf of the Group to manage all commercial property events, such as rent reviews, lease renewals, and dilapidations claims. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Proven experience as a commercial property manager or similar role. Excellent communication and negotiation skills. Strong organizational and analytical skills. Ability to work independently and as part of a team. Knowledge of lease accounting and insurance requirements. Familiarity with commercial real estate laws and regulations. Proficiency in Microsoft Office Suite and property management software. More about the Facilities Asset Manager role Provide reports and recommendations well in advance, based on critical lease dates across the portfolio. Responsible for managing any sublet/assignments of leases, working with appointed agents where necessary. Examine lease reports and maintain a database highlighting any key dates. Work with key stakeholders within the business to provide important information relating to insurance requirements/reinstatement values and information required by the finance reporting teams. Manage the search for any new properties ensuring the requirements requested by the business are met. Review service charge budgets across the group, ensuring associated costs are fair and reasonable. Oversee business rates reviews for all offices, ensuring maximising opportunities to secure best value and optimise potential for associated discounts, e.g., empty rate relief. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
May 12, 2024
Full time
We have a fantastic opportunity for a Facilities Asset Manager to join our team within Vsitry Services, at our office in Brentwood. As our Facilities Asset Manager you will act on behalf of the Group to manage all commercial property events, such as rent reviews, lease renewals, and dilapidations claims. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Proven experience as a commercial property manager or similar role. Excellent communication and negotiation skills. Strong organizational and analytical skills. Ability to work independently and as part of a team. Knowledge of lease accounting and insurance requirements. Familiarity with commercial real estate laws and regulations. Proficiency in Microsoft Office Suite and property management software. More about the Facilities Asset Manager role Provide reports and recommendations well in advance, based on critical lease dates across the portfolio. Responsible for managing any sublet/assignments of leases, working with appointed agents where necessary. Examine lease reports and maintain a database highlighting any key dates. Work with key stakeholders within the business to provide important information relating to insurance requirements/reinstatement values and information required by the finance reporting teams. Manage the search for any new properties ensuring the requirements requested by the business are met. Review service charge budgets across the group, ensuring associated costs are fair and reasonable. Oversee business rates reviews for all offices, ensuring maximising opportunities to secure best value and optimise potential for associated discounts, e.g., empty rate relief. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
TECHNICAL PROJECT MANAGER - INSURANCE Wipro is looking for a Project Manager with a IT background in insurance. This is a new role which will be at the heart of the growth agenda for the organisation. ABOUT WIPRO As Project Manager, you will be a part of Wipro Domain & Consulting Business Line. At D&C, we are not only the best at execution, but we also act as a proactive force of change, a true partner in our clients' transformation journey. Wipro is at the forefront of helping companies around the world transform so that they can deliver great experiences to their customers, partners and employees. At Domain and Consulting (D&C), we are at the heart of this endeavour. With an entrepreneurial mindset and creative outlook, we evaluate customers' problems and craft innovative solutions that involve the use of technologies like Cloud, AI, 5G and robotic automation. All this is done while working with clients simultaneously to deliver outstanding results. PURPOSE As a Project Manager you will be a part of the Insurance Practice where we help insurance companies transform the way they do business through digital powered customer experience & analytics/cognition enabled business transformation. Our transformation consulting framework enables modernization & complete digitalization of insurance organization. Leading practices include - Sales & Distribution Transformation, POS Transformation, Underwriting Transformation, Claims Transformation. You will lead the efforts of communicating technical tasks and goals to non-technical clients, using your deep technically experienced, experience of working with platforms, systems, applications, and able to converse at the technical level KEY RESPONSIBILITIES You will oversee the project, planning, monitoring, RAID, Stakeholder management etc. Maintain effective and consistent project/programme communications and reporting to business and IT stakeholders. Manage both onshore and offshore teams. Smooth change deployment and handover to operations, driving quality and compliance. Successful adoption of the solution, ensuring appropriate roll-out strategy and engagement. Adherence to the client's PMO reporting and project governance standards. KEY SKILLS/EXPERIENCE You will ideally have deep technically experienced, experience of working with platforms, systems, applications, and able to converse at the technical level. Experience of project, planning, monitoring, RAID, Stakeholder management etc. ideally from a UK insurance organisation. Excellent written and oral communication. Facilitation skills and able to plan and conduct workshops . Good Stakeholder Management. Self-starter - able to take initiative, can work without supervision and drive project and progress independently. Knowledge of Agile, Scrum and Kanban, Jira and confluence- optional Able to apply core Project Management disciplines - planning, issue/risk management, chasing down actions, reporting etc Experience of having worked with strategic outsource providers would be beneficial. Ability to use judgement and consider the application of change disciplines and standard governance framework. Strong business engagement skills are required and the ability to bring people together to seek out mutually beneficial solutions and approaches to issues or problem areas. YOUR BENEFITS: As the Project Manager you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve. Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law. Life Insurance
May 11, 2024
Full time
TECHNICAL PROJECT MANAGER - INSURANCE Wipro is looking for a Project Manager with a IT background in insurance. This is a new role which will be at the heart of the growth agenda for the organisation. ABOUT WIPRO As Project Manager, you will be a part of Wipro Domain & Consulting Business Line. At D&C, we are not only the best at execution, but we also act as a proactive force of change, a true partner in our clients' transformation journey. Wipro is at the forefront of helping companies around the world transform so that they can deliver great experiences to their customers, partners and employees. At Domain and Consulting (D&C), we are at the heart of this endeavour. With an entrepreneurial mindset and creative outlook, we evaluate customers' problems and craft innovative solutions that involve the use of technologies like Cloud, AI, 5G and robotic automation. All this is done while working with clients simultaneously to deliver outstanding results. PURPOSE As a Project Manager you will be a part of the Insurance Practice where we help insurance companies transform the way they do business through digital powered customer experience & analytics/cognition enabled business transformation. Our transformation consulting framework enables modernization & complete digitalization of insurance organization. Leading practices include - Sales & Distribution Transformation, POS Transformation, Underwriting Transformation, Claims Transformation. You will lead the efforts of communicating technical tasks and goals to non-technical clients, using your deep technically experienced, experience of working with platforms, systems, applications, and able to converse at the technical level KEY RESPONSIBILITIES You will oversee the project, planning, monitoring, RAID, Stakeholder management etc. Maintain effective and consistent project/programme communications and reporting to business and IT stakeholders. Manage both onshore and offshore teams. Smooth change deployment and handover to operations, driving quality and compliance. Successful adoption of the solution, ensuring appropriate roll-out strategy and engagement. Adherence to the client's PMO reporting and project governance standards. KEY SKILLS/EXPERIENCE You will ideally have deep technically experienced, experience of working with platforms, systems, applications, and able to converse at the technical level. Experience of project, planning, monitoring, RAID, Stakeholder management etc. ideally from a UK insurance organisation. Excellent written and oral communication. Facilitation skills and able to plan and conduct workshops . Good Stakeholder Management. Self-starter - able to take initiative, can work without supervision and drive project and progress independently. Knowledge of Agile, Scrum and Kanban, Jira and confluence- optional Able to apply core Project Management disciplines - planning, issue/risk management, chasing down actions, reporting etc Experience of having worked with strategic outsource providers would be beneficial. Ability to use judgement and consider the application of change disciplines and standard governance framework. Strong business engagement skills are required and the ability to bring people together to seek out mutually beneficial solutions and approaches to issues or problem areas. YOUR BENEFITS: As the Project Manager you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve. Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law. Life Insurance
Location : Ringwood Salary: £ doe Benefits: 26 days holiday, hybrid working, pension Auto Enrolment (employer 6%, employee 2%), optional cash plan and flexed holiday, Free parking, great social team environment Hours : Monday - Friday 8.30am - 5pm (1 hour lunch); Hybrid working 2 days in office 3 days at home (Office days are Weds and Thurs) PLEASE NOTE, IDEALLY YOU NEED TO DRIVE FOR THIS ROLE DUE TO MAYBE VISITING OTHER LOCATIONS Aspire Jobs are delighted to be working with this well-established Group of companies with their Head Office in Ringwood, who are now looking for an experienced Team Manager to join their team. The Team Manager role would suit someone with previous Insurance, Financial Services, Wealth Management, Pensions or Accountancy Management experience-basically any professional services industry that is regulated and where you have to deal with a lot of compliance. You will have previous staff management experience as you will be managing a busy claim's department's daily and monthly activity, ensuring that a smooth running of the claims department to ensure the best level of service to their clients. The successful Team Manager will: Have previous staff management experience Have worked in a mgmt role within a Professional services company Have an understanding of working in a regulatory/compliance industry Have excellent communication skills both verbally, written and face to face Have good IT skills inc MS Office Be used to working as part of a Senior team Job Responsibilities C LAIMS To ensure that claims service levels are implemented and maintained to a high level, ensuring that team achieves results whereby at least 90% of clients are satisfied with the level of service provided To ensure that full claims representation are actively managed to ensure the best service are obtained for the needs of the client and suppliers throughout the team To ensure the team timely and accurately report to Insurers To deliver the claims delegated authority service levels and adherence to authority levels are obtained for both the client and the supplier To ensure that telephone response times are maintained in accordance with specified parameters within the team To ensure the team appropriately and fully communicate to the clients, suppliers and third parties are completed in a timely manner, with accuracy in order to conclude a claim in a timely manner To ensure all third party complaints are sent to the relevant suppliers / third party in a timely manner To ensure that all staff complaints are dealt with within 1 working day in accordance with FCA requirements, or if unresolved/unsatisfied such complaints are passed to compliance manager immediately Ensure that all clients are appropriately informed of all matters relating to their insurance claim in a timely manner and in accordance with FCA guidelines, accurately presenting recommendations and options to clients. CUSTOMER SERVICES To ensure that customer service levels provided by the team are implemented and maintained to a high level, ensuring that the team achieves results whereby at least 90% of clients are satisfied with the level of service provided To ensure that there are no more than 1% complaints per month for the department To ensure that telephone response times are maintained in accordance with specified parameters amongst the team To ensure that all complaints are dealt with within 1 working day in accordance with FCA requirements, or if unresolved/unsatisfied such complaints are passed to compliance manager immediately To liaise and build relationships with insurers, assessors and adjusters to ensure the best level of service and support is provided to your team and clients MANAGEMENT & LEADERSHIP To oversee all day to day activity in the team including day to day employee issues, keeping communication fluid using both upward and downward communication To ensure that all directions from the Operations Director are implemented across the office To conduct and administer (at least) half-yearly performance reviews and ensure that performance and development objectives are met within agreed timeframes To attend and represent the department in monthly team manager meetings and where appropriate, Board meetings To develop and maintain close working relationships within the department, management team and third parties To ensure fluid communication is maintained with the Operations Director, including but not limited to, staffing issues and established targets Ensure that appropriate staffing levels and cover are maintained at all times Ensure timekeeping, absence and appointments are managed and recorded in accordance with company procedures To report to the Operations Director bi-weekly on the financial status of the team in terms of sales figures and forecasting
May 10, 2024
Full time
Location : Ringwood Salary: £ doe Benefits: 26 days holiday, hybrid working, pension Auto Enrolment (employer 6%, employee 2%), optional cash plan and flexed holiday, Free parking, great social team environment Hours : Monday - Friday 8.30am - 5pm (1 hour lunch); Hybrid working 2 days in office 3 days at home (Office days are Weds and Thurs) PLEASE NOTE, IDEALLY YOU NEED TO DRIVE FOR THIS ROLE DUE TO MAYBE VISITING OTHER LOCATIONS Aspire Jobs are delighted to be working with this well-established Group of companies with their Head Office in Ringwood, who are now looking for an experienced Team Manager to join their team. The Team Manager role would suit someone with previous Insurance, Financial Services, Wealth Management, Pensions or Accountancy Management experience-basically any professional services industry that is regulated and where you have to deal with a lot of compliance. You will have previous staff management experience as you will be managing a busy claim's department's daily and monthly activity, ensuring that a smooth running of the claims department to ensure the best level of service to their clients. The successful Team Manager will: Have previous staff management experience Have worked in a mgmt role within a Professional services company Have an understanding of working in a regulatory/compliance industry Have excellent communication skills both verbally, written and face to face Have good IT skills inc MS Office Be used to working as part of a Senior team Job Responsibilities C LAIMS To ensure that claims service levels are implemented and maintained to a high level, ensuring that team achieves results whereby at least 90% of clients are satisfied with the level of service provided To ensure that full claims representation are actively managed to ensure the best service are obtained for the needs of the client and suppliers throughout the team To ensure the team timely and accurately report to Insurers To deliver the claims delegated authority service levels and adherence to authority levels are obtained for both the client and the supplier To ensure that telephone response times are maintained in accordance with specified parameters within the team To ensure the team appropriately and fully communicate to the clients, suppliers and third parties are completed in a timely manner, with accuracy in order to conclude a claim in a timely manner To ensure all third party complaints are sent to the relevant suppliers / third party in a timely manner To ensure that all staff complaints are dealt with within 1 working day in accordance with FCA requirements, or if unresolved/unsatisfied such complaints are passed to compliance manager immediately Ensure that all clients are appropriately informed of all matters relating to their insurance claim in a timely manner and in accordance with FCA guidelines, accurately presenting recommendations and options to clients. CUSTOMER SERVICES To ensure that customer service levels provided by the team are implemented and maintained to a high level, ensuring that the team achieves results whereby at least 90% of clients are satisfied with the level of service provided To ensure that there are no more than 1% complaints per month for the department To ensure that telephone response times are maintained in accordance with specified parameters amongst the team To ensure that all complaints are dealt with within 1 working day in accordance with FCA requirements, or if unresolved/unsatisfied such complaints are passed to compliance manager immediately To liaise and build relationships with insurers, assessors and adjusters to ensure the best level of service and support is provided to your team and clients MANAGEMENT & LEADERSHIP To oversee all day to day activity in the team including day to day employee issues, keeping communication fluid using both upward and downward communication To ensure that all directions from the Operations Director are implemented across the office To conduct and administer (at least) half-yearly performance reviews and ensure that performance and development objectives are met within agreed timeframes To attend and represent the department in monthly team manager meetings and where appropriate, Board meetings To develop and maintain close working relationships within the department, management team and third parties To ensure fluid communication is maintained with the Operations Director, including but not limited to, staffing issues and established targets Ensure that appropriate staffing levels and cover are maintained at all times Ensure timekeeping, absence and appointments are managed and recorded in accordance with company procedures To report to the Operations Director bi-weekly on the financial status of the team in terms of sales figures and forecasting
Engineering Support Administrator Broadstairs Salary - £23,795 per annum DOE Full-time hours - Monday to Friday, 8.30 am - 5pm Temp to perm Do you have Service Support Coordinator experience? Are you used to operating at a fast pace with great accuracy? Our client is a leading Kent-based maintenance provider which serves their clients' requirements at a nationwide level. They are looking for two Engineering Support Administrator to support the field-based teams from the location at their head office. You would be aiding the delivery of top-class customer experience in terms of national service tasks. The successful candidates will have had at least a year's worth of experience in a similar role, and be a self-driven, energetic team player. The role is full-time at 37.5 hours per week covering maternity leave. The responsibilities of the Engineering Support Administrator Providing basic financial/operational performance reports. Calculating engineer hours for wages, reward scheme and targets using an internal tracking system (training will be provided). Carrying out Engineers inductions and collating paperwork for payroll Assist with engineer recruitment - posting job adverts, 1st call screening and arranging interviews. Managing incoming post. Manage absence trackers (holidays, sick leave etc.). Booking, tracking and monitoring engineer's training and accreditations. Sending out offer letters and contracts and liaising with HR Oversee management of vehicle fleet and vehicle maintenance. Handling 3rd party claims (e.g. parking fines). Other admin ad-hoc projects as required. Person specifications for the role of Engineering Support Administrator Must be able to communicate effectively at all levels (as reporting into managers and directors regularly). The ability to improve processes where agreed as a team is a requirement for this role Candidate must be able to easily learn and use technology A skilled communicator with a remote team of engineers is essential to the role Must be flexible have good work ethic The ideal candidate should have previous experience working within an office, preferably in a service business and recruitment Basic HR documentation management will be a bonus, but not essential Any previous recruitment experience a bonus Benefits Training and support. A friendly nurturing workspace 25 days annual leave plus 8 public bank holidays Life insurance of four times your basic salary. Company Pension scheme after 3 months service with 5% employer contributions. Membership to a Healthcare Cashback Plan scheme after probation. To find out more about the position, please apply and we will be in touch to discuss the role in more detail. About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms &Conditions as well as the Privacy, Cookie, and Data Retention Policy which can be found on our website.Due to the high volume of applicants we see, if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion.To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks - Facebook, Instagram, Twitter, or LinkedIn.
May 08, 2024
Full time
Engineering Support Administrator Broadstairs Salary - £23,795 per annum DOE Full-time hours - Monday to Friday, 8.30 am - 5pm Temp to perm Do you have Service Support Coordinator experience? Are you used to operating at a fast pace with great accuracy? Our client is a leading Kent-based maintenance provider which serves their clients' requirements at a nationwide level. They are looking for two Engineering Support Administrator to support the field-based teams from the location at their head office. You would be aiding the delivery of top-class customer experience in terms of national service tasks. The successful candidates will have had at least a year's worth of experience in a similar role, and be a self-driven, energetic team player. The role is full-time at 37.5 hours per week covering maternity leave. The responsibilities of the Engineering Support Administrator Providing basic financial/operational performance reports. Calculating engineer hours for wages, reward scheme and targets using an internal tracking system (training will be provided). Carrying out Engineers inductions and collating paperwork for payroll Assist with engineer recruitment - posting job adverts, 1st call screening and arranging interviews. Managing incoming post. Manage absence trackers (holidays, sick leave etc.). Booking, tracking and monitoring engineer's training and accreditations. Sending out offer letters and contracts and liaising with HR Oversee management of vehicle fleet and vehicle maintenance. Handling 3rd party claims (e.g. parking fines). Other admin ad-hoc projects as required. Person specifications for the role of Engineering Support Administrator Must be able to communicate effectively at all levels (as reporting into managers and directors regularly). The ability to improve processes where agreed as a team is a requirement for this role Candidate must be able to easily learn and use technology A skilled communicator with a remote team of engineers is essential to the role Must be flexible have good work ethic The ideal candidate should have previous experience working within an office, preferably in a service business and recruitment Basic HR documentation management will be a bonus, but not essential Any previous recruitment experience a bonus Benefits Training and support. A friendly nurturing workspace 25 days annual leave plus 8 public bank holidays Life insurance of four times your basic salary. Company Pension scheme after 3 months service with 5% employer contributions. Membership to a Healthcare Cashback Plan scheme after probation. To find out more about the position, please apply and we will be in touch to discuss the role in more detail. About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms &Conditions as well as the Privacy, Cookie, and Data Retention Policy which can be found on our website.Due to the high volume of applicants we see, if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion.To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks - Facebook, Instagram, Twitter, or LinkedIn.
Role overview ID: Entity: Vistry Services Region: Vistry Services Department: Group Facilities Contract Type: Fixed Term Contract - Full Time Job Location: Brentwood, Essex Date Posted: 07.02.2024 We have a fantastic opportunity for a Facilities Asset Manager to join our team within Vsitry Services, at our office in Brentwood. As our Facilities Asset Manager you will act on behalf of the Group to manage all commercial property events, such as rent reviews, lease renewals, and dilapidations claims. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Proven experience as a commercial property manager or similar role. Excellent communication and negotiation skills. Strong organizational and analytical skills. Ability to work independently and as part of a team. Knowledge of lease accounting and insurance requirements. Familiarity with commercial real estate laws and regulations. Proficiency in Microsoft Office Suite and property management software. More about the Facilities Asset Manager role Provide reports and recommendations well in advance, based on critical lease dates across the portfolio. Responsible for managing any sublet/assignments of leases, working with appointed agents where necessary. Examine lease reports and maintain a database highlighting any key dates. Work with key stakeholders within the business to provide important information relating to insurance requirements/reinstatement values and information required by the finance reporting teams. Manage the search for any new properties ensuring the requirements requested by the business are met. Review service charge budgets across the group, ensuring associated costs are fair and reasonable. Oversee business rates reviews for all offices, ensuring maximising opportunities to secure best value and optimise potential for associated discounts, e.g., empty rate relief. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
May 07, 2024
Full time
Role overview ID: Entity: Vistry Services Region: Vistry Services Department: Group Facilities Contract Type: Fixed Term Contract - Full Time Job Location: Brentwood, Essex Date Posted: 07.02.2024 We have a fantastic opportunity for a Facilities Asset Manager to join our team within Vsitry Services, at our office in Brentwood. As our Facilities Asset Manager you will act on behalf of the Group to manage all commercial property events, such as rent reviews, lease renewals, and dilapidations claims. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Proven experience as a commercial property manager or similar role. Excellent communication and negotiation skills. Strong organizational and analytical skills. Ability to work independently and as part of a team. Knowledge of lease accounting and insurance requirements. Familiarity with commercial real estate laws and regulations. Proficiency in Microsoft Office Suite and property management software. More about the Facilities Asset Manager role Provide reports and recommendations well in advance, based on critical lease dates across the portfolio. Responsible for managing any sublet/assignments of leases, working with appointed agents where necessary. Examine lease reports and maintain a database highlighting any key dates. Work with key stakeholders within the business to provide important information relating to insurance requirements/reinstatement values and information required by the finance reporting teams. Manage the search for any new properties ensuring the requirements requested by the business are met. Review service charge budgets across the group, ensuring associated costs are fair and reasonable. Oversee business rates reviews for all offices, ensuring maximising opportunities to secure best value and optimise potential for associated discounts, e.g., empty rate relief. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Data Visualisation and Strategy Consultant - Bolton
Data Visualisation and Strategy Consultant is required to lead Keoghs data analysis initiatives, and help both Keoghs and Keoghs’ clients use data to drive business decision-making, in particular to improve claims outcomes and identify new services, products or revenue opportunities.
You will report to the Director of Client Solutions, and will regularly work with the Executive Board and other senior stakeholders to set the direction of ‘big data’ initiatives.
Over time, the position will likely expand to include a direct report (a Senior Claims Analyst focussing on the processing of analysis of data both internally obtained and externally obtained) however, for the immediate future the successful candidate will be expected to perform these duties as an integral part of the Data Strategy and Visualisation Consultant role. There is a ‘dotted’ reporting line to the MI Manager,who takes responsibility for overall data warehouse activities and operational production of internal MI needs with an established team in situ.
Key Accountabilities
•Obtaining data from both internal sources (data warehouse) and external sources (clients own submission of data) and developing a central repository for external data
•Defining the data governance, management and ownership frameworks that will ensure data quality is created and maintained for the external data acquired
•Developing and delivering the toolset from which claims analysis can be generated
•Working with Keoghs’ key Client Account Managers to ascertain client needs in respect of claims analysis
•Working with Keoghs’ key Clients to provide analytical insight on claims performance from which to assist their strategy
•Presenting analysis to a cross-section of individuals including Board level, operational level and claims level stakeholders
•Working with Keoghs operational and strategic stakeholders to provide analytical insight on internal claims performance from which to assist handling strategies and opponent based strategies
•Working with internal stakeholders to provide predictive analytics capability on claims strategies
•Devising the strategy for analytical services and assisting the Director of Client Solutions in the development of ‘big data’ products
•Dovetailing the analytics strategy with Keoghs overall strategy and vision
Essential Skills and attributes
•5+ years of data analytics experience with recent and significant experience in an analytics leadership position ideally at an insurance or technology company
•At least 5+ years in a senior leadership role in analytics or related field
•At least 5+ years working within the insurance industry, and ideally, the personal injury claims arena
•Advanced degree in a quantitative science discipline such as Statistics, Mathematics, Engineering or other related field of study
•Intellectual curiosity and passion for integrating analytics and data to drive insights
•Proven experience with business intelligence tools and statistical packages such as PowerBI and R and applying them to business decisions
•Proven success utilizing and applying data and advanced analytic models to develop actionable insights
•Excellent relationship management and communication skills, including the ability to communicate sophisticated statistical models and other complex quantitative information at levels suitable for a broader audience, including clients of the firm
•Demonstrated ability to produce clear, concise written work products. Strong attention to detail and accuracy. Excellent organizational skills
•Proven record to contribute as a strong team player in a fast-paced, deadline-driven, diverse environment
What we can offer you
•A learning culture with employee development at the heart of the people development pathway
•Excellent flexible benefits including Annual leave entitlement and Healthcare Cash Plan as standard
We’d like to take this opportunity to thank you for interest in this position and in our organisation
May 02, 2017
Data Visualisation and Strategy Consultant - Bolton
Data Visualisation and Strategy Consultant is required to lead Keoghs data analysis initiatives, and help both Keoghs and Keoghs’ clients use data to drive business decision-making, in particular to improve claims outcomes and identify new services, products or revenue opportunities.
You will report to the Director of Client Solutions, and will regularly work with the Executive Board and other senior stakeholders to set the direction of ‘big data’ initiatives.
Over time, the position will likely expand to include a direct report (a Senior Claims Analyst focussing on the processing of analysis of data both internally obtained and externally obtained) however, for the immediate future the successful candidate will be expected to perform these duties as an integral part of the Data Strategy and Visualisation Consultant role. There is a ‘dotted’ reporting line to the MI Manager,who takes responsibility for overall data warehouse activities and operational production of internal MI needs with an established team in situ.
Key Accountabilities
•Obtaining data from both internal sources (data warehouse) and external sources (clients own submission of data) and developing a central repository for external data
•Defining the data governance, management and ownership frameworks that will ensure data quality is created and maintained for the external data acquired
•Developing and delivering the toolset from which claims analysis can be generated
•Working with Keoghs’ key Client Account Managers to ascertain client needs in respect of claims analysis
•Working with Keoghs’ key Clients to provide analytical insight on claims performance from which to assist their strategy
•Presenting analysis to a cross-section of individuals including Board level, operational level and claims level stakeholders
•Working with Keoghs operational and strategic stakeholders to provide analytical insight on internal claims performance from which to assist handling strategies and opponent based strategies
•Working with internal stakeholders to provide predictive analytics capability on claims strategies
•Devising the strategy for analytical services and assisting the Director of Client Solutions in the development of ‘big data’ products
•Dovetailing the analytics strategy with Keoghs overall strategy and vision
Essential Skills and attributes
•5+ years of data analytics experience with recent and significant experience in an analytics leadership position ideally at an insurance or technology company
•At least 5+ years in a senior leadership role in analytics or related field
•At least 5+ years working within the insurance industry, and ideally, the personal injury claims arena
•Advanced degree in a quantitative science discipline such as Statistics, Mathematics, Engineering or other related field of study
•Intellectual curiosity and passion for integrating analytics and data to drive insights
•Proven experience with business intelligence tools and statistical packages such as PowerBI and R and applying them to business decisions
•Proven success utilizing and applying data and advanced analytic models to develop actionable insights
•Excellent relationship management and communication skills, including the ability to communicate sophisticated statistical models and other complex quantitative information at levels suitable for a broader audience, including clients of the firm
•Demonstrated ability to produce clear, concise written work products. Strong attention to detail and accuracy. Excellent organizational skills
•Proven record to contribute as a strong team player in a fast-paced, deadline-driven, diverse environment
What we can offer you
•A learning culture with employee development at the heart of the people development pathway
•Excellent flexible benefits including Annual leave entitlement and Healthcare Cash Plan as standard
We’d like to take this opportunity to thank you for interest in this position and in our organisation
Net / Dot Net Developer
Required to have a high level of practical experience in systems development across the full software development lifecycle using Microsoft tools and .NET technologies. Perfect if experience of Guidewire insurance claims system.
* Use appropriate tools, including logical models of components and interfaces, to contribute to development and documentation of systems architectures. Within a business change programme, assists in the preparation of technical plans and co-operate with business assurance and project members.
* Assists with development of agreed countermeasures and contingency plans.
* Progresses status of changes with service departments to ensure data is current.
* Circulates change documentation to a defined distribution of clients/users.
* Reports issues and non-compliances, and proposes and monitors action for resolution.
* Identifies and manages resources needed for the planning, development and delivery of specified information and communications systems services and products. Takes full responsibility for all aspects of career development for subordinate staff.
* Conducts learning needs analysis, ensuring that functional or departmental learning plans and reviews are produced, and adapts these as necessary to meet the changing needs of the organisation. Evaluates and reports the business benefits of learning and development programmes.
* Ensures that the performance of practitioners is appraised and assessed in accordance with agreed standards, procedures and timetables and that the results of assessments are correctly reported back to those being appraised.
* Prepares project and quality plans and advises system development teams. Allocates work packages to technical staff, taking account of individuals' abilities and the requirements of the work, monitoring and reporting progress.
* Oversees performance of programming staff, reports on their effectiveness and takes action to remedy deficiencies. Provides advice, guidance and assistance to less experienced colleagues as required.
* Puts in place mechanisms and procedures for the structured review of work produced and ensures that these are adhered to.
* Establishes and maintains agreed standards applicable to the work undertaken and ensures that they are adhered to.
* Takes responsibility for the design, coding, testing and documentation of particularly large, complex or mission critical programs.
* Provides expert advice in some or all aspects of the programming methods, tools and/or standards used in the organisation.
* Evaluates and reviews programming methods and tools used in the organisation.
* Undertakes, or arranges for, the recruitment, training and development of programming staff.
* Ensure that you (and any direct reports) are meeting customers' fair and reasonable expectations and provide fair outcomes. Question and challenge peers and managers where processes and procedures do not meet these expectations and any activity that does not place customers' interests at the heart of how we do business.
* Responsible for the effective identification, management and reporting of risk within your area of responsibility.
* Ensure there is appropriate debate, discussion and challenge of risks within your areas of responsibility. Enhance the risk management culture within your team for the effective identification, management and reporting of risk within your area of responsibility.
* Ensure completion of all training as mandated by the company and regulated by the FCA.
* Ensure that direct reports and self achieve and demonstrate levels of competence required to fulfil job requirements.
SKILLS, KNOWLEDGE AND EXPERIENCE
Skills
* Strategic Perspective
* Decision Making
* Providing Direction
* Follow-up and Monitoring
* Counselling and Developing Others
Knowledge &
Experience
* Familiar with Metrics
* Expert in Corporate, Industry and Professional Standards
* Proficient in Structured Reviews
* Aware of Test Management Techniques
* Proficient in Product Evaluation and Selection
* Familiar with Principles of Functional Safety Assurance
* Proficient in Progress Reporting
* Familiar with Techniques for Effective Meetings
* Proficient in Standards Writing Techniques
* Familiar with Project Management Tools
* Familiar with Project Planning and Control Techniques
Sep 09, 2016
Net / Dot Net Developer
Required to have a high level of practical experience in systems development across the full software development lifecycle using Microsoft tools and .NET technologies. Perfect if experience of Guidewire insurance claims system.
* Use appropriate tools, including logical models of components and interfaces, to contribute to development and documentation of systems architectures. Within a business change programme, assists in the preparation of technical plans and co-operate with business assurance and project members.
* Assists with development of agreed countermeasures and contingency plans.
* Progresses status of changes with service departments to ensure data is current.
* Circulates change documentation to a defined distribution of clients/users.
* Reports issues and non-compliances, and proposes and monitors action for resolution.
* Identifies and manages resources needed for the planning, development and delivery of specified information and communications systems services and products. Takes full responsibility for all aspects of career development for subordinate staff.
* Conducts learning needs analysis, ensuring that functional or departmental learning plans and reviews are produced, and adapts these as necessary to meet the changing needs of the organisation. Evaluates and reports the business benefits of learning and development programmes.
* Ensures that the performance of practitioners is appraised and assessed in accordance with agreed standards, procedures and timetables and that the results of assessments are correctly reported back to those being appraised.
* Prepares project and quality plans and advises system development teams. Allocates work packages to technical staff, taking account of individuals' abilities and the requirements of the work, monitoring and reporting progress.
* Oversees performance of programming staff, reports on their effectiveness and takes action to remedy deficiencies. Provides advice, guidance and assistance to less experienced colleagues as required.
* Puts in place mechanisms and procedures for the structured review of work produced and ensures that these are adhered to.
* Establishes and maintains agreed standards applicable to the work undertaken and ensures that they are adhered to.
* Takes responsibility for the design, coding, testing and documentation of particularly large, complex or mission critical programs.
* Provides expert advice in some or all aspects of the programming methods, tools and/or standards used in the organisation.
* Evaluates and reviews programming methods and tools used in the organisation.
* Undertakes, or arranges for, the recruitment, training and development of programming staff.
* Ensure that you (and any direct reports) are meeting customers' fair and reasonable expectations and provide fair outcomes. Question and challenge peers and managers where processes and procedures do not meet these expectations and any activity that does not place customers' interests at the heart of how we do business.
* Responsible for the effective identification, management and reporting of risk within your area of responsibility.
* Ensure there is appropriate debate, discussion and challenge of risks within your areas of responsibility. Enhance the risk management culture within your team for the effective identification, management and reporting of risk within your area of responsibility.
* Ensure completion of all training as mandated by the company and regulated by the FCA.
* Ensure that direct reports and self achieve and demonstrate levels of competence required to fulfil job requirements.
SKILLS, KNOWLEDGE AND EXPERIENCE
Skills
* Strategic Perspective
* Decision Making
* Providing Direction
* Follow-up and Monitoring
* Counselling and Developing Others
Knowledge &
Experience
* Familiar with Metrics
* Expert in Corporate, Industry and Professional Standards
* Proficient in Structured Reviews
* Aware of Test Management Techniques
* Proficient in Product Evaluation and Selection
* Familiar with Principles of Functional Safety Assurance
* Proficient in Progress Reporting
* Familiar with Techniques for Effective Meetings
* Proficient in Standards Writing Techniques
* Familiar with Project Management Tools
* Familiar with Project Planning and Control Techniques
Net / Dot Net Developer
Required to have a high level of practical experience in systems development across the full software development lifecycle using Microsoft tools and .NET technologies. Perfect if experience of Guidewire insurance claims system.
* Use appropriate tools, including logical models of components and interfaces, to contribute to development and documentation of systems architectures. Within a business change programme, assists in the preparation of technical plans and co-operate with business assurance and project members.
* Assists with development of agreed countermeasures and contingency plans.
* Progresses status of changes with service departments to ensure data is current.
* Circulates change documentation to a defined distribution of clients/users.
* Reports issues and non-compliances, and proposes and monitors action for resolution.
* Identifies and manages resources needed for the planning, development and delivery of specified information and communications systems services and products. Takes full responsibility for all aspects of career development for subordinate staff.
* Conducts learning needs analysis, ensuring that functional or departmental learning plans and reviews are produced, and adapts these as necessary to meet the changing needs of the organisation. Evaluates and reports the business benefits of learning and development programmes.
* Ensures that the performance of practitioners is appraised and assessed in accordance with agreed standards, procedures and timetables and that the results of assessments are correctly reported back to those being appraised.
* Prepares project and quality plans and advises system development teams. Allocates work packages to technical staff, taking account of individuals' abilities and the requirements of the work, monitoring and reporting progress.
* Oversees performance of programming staff, reports on their effectiveness and takes action to remedy deficiencies. Provides advice, guidance and assistance to less experienced colleagues as required.
* Puts in place mechanisms and procedures for the structured review of work produced and ensures that these are adhered to.
* Establishes and maintains agreed standards applicable to the work undertaken and ensures that they are adhered to.
* Takes responsibility for the design, coding, testing and documentation of particularly large, complex or mission critical programs.
* Provides expert advice in some or all aspects of the programming methods, tools and/or standards used in the organisation.
* Evaluates and reviews programming methods and tools used in the organisation.
* Undertakes, or arranges for, the recruitment, training and development of programming staff.
* Ensure that you (and any direct reports) are meeting customers' fair and reasonable expectations and provide fair outcomes. Question and challenge peers and managers where processes and procedures do not meet these expectations and any activity that does not place customers' interests at the heart of how we do business.
* Responsible for the effective identification, management and reporting of risk within your area of responsibility.
* Ensure there is appropriate debate, discussion and challenge of risks within your areas of responsibility. Enhance the risk management culture within your team for the effective identification, management and reporting of risk within your area of responsibility.
* Ensure completion of all training as mandated by the company and regulated by the FCA.
* Ensure that direct reports and self achieve and demonstrate levels of competence required to fulfil job requirements.
SKILLS, KNOWLEDGE AND EXPERIENCE
Skills
* Strategic Perspective
* Decision Making
* Providing Direction
* Follow-up and Monitoring
* Counselling and Developing Others
Knowledge &
Experience
* Familiar with Metrics
* Expert in Corporate, Industry and Professional Standards
* Proficient in Structured Reviews
* Aware of Test Management Techniques
* Proficient in Product Evaluation and Selection
* Familiar with Principles of Functional Safety Assurance
* Proficient in Progress Reporting
* Familiar with Techniques for Effective Meetings
* Proficient in Standards Writing Techniques
* Familiar with Project Management Tools
* Familiar with Project Planning and Control Techniques
Sep 09, 2016
Net / Dot Net Developer
Required to have a high level of practical experience in systems development across the full software development lifecycle using Microsoft tools and .NET technologies. Perfect if experience of Guidewire insurance claims system.
* Use appropriate tools, including logical models of components and interfaces, to contribute to development and documentation of systems architectures. Within a business change programme, assists in the preparation of technical plans and co-operate with business assurance and project members.
* Assists with development of agreed countermeasures and contingency plans.
* Progresses status of changes with service departments to ensure data is current.
* Circulates change documentation to a defined distribution of clients/users.
* Reports issues and non-compliances, and proposes and monitors action for resolution.
* Identifies and manages resources needed for the planning, development and delivery of specified information and communications systems services and products. Takes full responsibility for all aspects of career development for subordinate staff.
* Conducts learning needs analysis, ensuring that functional or departmental learning plans and reviews are produced, and adapts these as necessary to meet the changing needs of the organisation. Evaluates and reports the business benefits of learning and development programmes.
* Ensures that the performance of practitioners is appraised and assessed in accordance with agreed standards, procedures and timetables and that the results of assessments are correctly reported back to those being appraised.
* Prepares project and quality plans and advises system development teams. Allocates work packages to technical staff, taking account of individuals' abilities and the requirements of the work, monitoring and reporting progress.
* Oversees performance of programming staff, reports on their effectiveness and takes action to remedy deficiencies. Provides advice, guidance and assistance to less experienced colleagues as required.
* Puts in place mechanisms and procedures for the structured review of work produced and ensures that these are adhered to.
* Establishes and maintains agreed standards applicable to the work undertaken and ensures that they are adhered to.
* Takes responsibility for the design, coding, testing and documentation of particularly large, complex or mission critical programs.
* Provides expert advice in some or all aspects of the programming methods, tools and/or standards used in the organisation.
* Evaluates and reviews programming methods and tools used in the organisation.
* Undertakes, or arranges for, the recruitment, training and development of programming staff.
* Ensure that you (and any direct reports) are meeting customers' fair and reasonable expectations and provide fair outcomes. Question and challenge peers and managers where processes and procedures do not meet these expectations and any activity that does not place customers' interests at the heart of how we do business.
* Responsible for the effective identification, management and reporting of risk within your area of responsibility.
* Ensure there is appropriate debate, discussion and challenge of risks within your areas of responsibility. Enhance the risk management culture within your team for the effective identification, management and reporting of risk within your area of responsibility.
* Ensure completion of all training as mandated by the company and regulated by the FCA.
* Ensure that direct reports and self achieve and demonstrate levels of competence required to fulfil job requirements.
SKILLS, KNOWLEDGE AND EXPERIENCE
Skills
* Strategic Perspective
* Decision Making
* Providing Direction
* Follow-up and Monitoring
* Counselling and Developing Others
Knowledge &
Experience
* Familiar with Metrics
* Expert in Corporate, Industry and Professional Standards
* Proficient in Structured Reviews
* Aware of Test Management Techniques
* Proficient in Product Evaluation and Selection
* Familiar with Principles of Functional Safety Assurance
* Proficient in Progress Reporting
* Familiar with Techniques for Effective Meetings
* Proficient in Standards Writing Techniques
* Familiar with Project Management Tools
* Familiar with Project Planning and Control Techniques
Net / Dot Net Developer
Required to have a high level of practical experience in systems development across the full software development lifecycle using Microsoft tools and .NET technologies. Perfect if experience of Guidewire insurance claims system.
* Use appropriate tools, including logical models of components and interfaces, to contribute to development and documentation of systems architectures. Within a business change programme, assists in the preparation of technical plans and co-operate with business assurance and project members.
* Assists with development of agreed countermeasures and contingency plans.
* Progresses status of changes with service departments to ensure data is current.
* Circulates change documentation to a defined distribution of clients/users.
* Reports issues and non-compliances, and proposes and monitors action for resolution.
* Identifies and manages resources needed for the planning, development and delivery of specified information and communications systems services and products. Takes full responsibility for all aspects of career development for subordinate staff.
* Conducts learning needs analysis, ensuring that functional or departmental learning plans and reviews are produced, and adapts these as necessary to meet the changing needs of the organisation. Evaluates and reports the business benefits of learning and development programmes.
* Ensures that the performance of practitioners is appraised and assessed in accordance with agreed standards, procedures and timetables and that the results of assessments are correctly reported back to those being appraised.
* Prepares project and quality plans and advises system development teams. Allocates work packages to technical staff, taking account of individuals' abilities and the requirements of the work, monitoring and reporting progress.
* Oversees performance of programming staff, reports on their effectiveness and takes action to remedy deficiencies. Provides advice, guidance and assistance to less experienced colleagues as required.
* Puts in place mechanisms and procedures for the structured review of work produced and ensures that these are adhered to.
* Establishes and maintains agreed standards applicable to the work undertaken and ensures that they are adhered to.
* Takes responsibility for the design, coding, testing and documentation of particularly large, complex or mission critical programs.
* Provides expert advice in some or all aspects of the programming methods, tools and/or standards used in the organisation.
* Evaluates and reviews programming methods and tools used in the organisation.
* Undertakes, or arranges for, the recruitment, training and development of programming staff.
* Ensure that you (and any direct reports) are meeting customers' fair and reasonable expectations and provide fair outcomes. Question and challenge peers and managers where processes and procedures do not meet these expectations and any activity that does not place customers' interests at the heart of how we do business.
* Responsible for the effective identification, management and reporting of risk within your area of responsibility.
* Ensure there is appropriate debate, discussion and challenge of risks within your areas of responsibility. Enhance the risk management culture within your team for the effective identification, management and reporting of risk within your area of responsibility.
* Ensure completion of all training as mandated by the company and regulated by the FCA.
* Ensure that direct reports and self achieve and demonstrate levels of competence required to fulfil job requirements.
SKILLS, KNOWLEDGE AND EXPERIENCE
Skills
* Strategic Perspective
* Decision Making
* Providing Direction
* Follow-up and Monitoring
* Counselling and Developing Others
Knowledge &
Experience
* Familiar with Metrics
* Expert in Corporate, Industry and Professional Standards
* Proficient in Structured Reviews
* Aware of Test Management Techniques
* Proficient in Product Evaluation and Selection
* Familiar with Principles of Functional Safety Assurance
* Proficient in Progress Reporting
* Familiar with Techniques for Effective Meetings
* Proficient in Standards Writing Techniques
* Familiar with Project Management Tools
* Familiar with Project Planning and Control Techniques
Sep 09, 2016
Net / Dot Net Developer
Required to have a high level of practical experience in systems development across the full software development lifecycle using Microsoft tools and .NET technologies. Perfect if experience of Guidewire insurance claims system.
* Use appropriate tools, including logical models of components and interfaces, to contribute to development and documentation of systems architectures. Within a business change programme, assists in the preparation of technical plans and co-operate with business assurance and project members.
* Assists with development of agreed countermeasures and contingency plans.
* Progresses status of changes with service departments to ensure data is current.
* Circulates change documentation to a defined distribution of clients/users.
* Reports issues and non-compliances, and proposes and monitors action for resolution.
* Identifies and manages resources needed for the planning, development and delivery of specified information and communications systems services and products. Takes full responsibility for all aspects of career development for subordinate staff.
* Conducts learning needs analysis, ensuring that functional or departmental learning plans and reviews are produced, and adapts these as necessary to meet the changing needs of the organisation. Evaluates and reports the business benefits of learning and development programmes.
* Ensures that the performance of practitioners is appraised and assessed in accordance with agreed standards, procedures and timetables and that the results of assessments are correctly reported back to those being appraised.
* Prepares project and quality plans and advises system development teams. Allocates work packages to technical staff, taking account of individuals' abilities and the requirements of the work, monitoring and reporting progress.
* Oversees performance of programming staff, reports on their effectiveness and takes action to remedy deficiencies. Provides advice, guidance and assistance to less experienced colleagues as required.
* Puts in place mechanisms and procedures for the structured review of work produced and ensures that these are adhered to.
* Establishes and maintains agreed standards applicable to the work undertaken and ensures that they are adhered to.
* Takes responsibility for the design, coding, testing and documentation of particularly large, complex or mission critical programs.
* Provides expert advice in some or all aspects of the programming methods, tools and/or standards used in the organisation.
* Evaluates and reviews programming methods and tools used in the organisation.
* Undertakes, or arranges for, the recruitment, training and development of programming staff.
* Ensure that you (and any direct reports) are meeting customers' fair and reasonable expectations and provide fair outcomes. Question and challenge peers and managers where processes and procedures do not meet these expectations and any activity that does not place customers' interests at the heart of how we do business.
* Responsible for the effective identification, management and reporting of risk within your area of responsibility.
* Ensure there is appropriate debate, discussion and challenge of risks within your areas of responsibility. Enhance the risk management culture within your team for the effective identification, management and reporting of risk within your area of responsibility.
* Ensure completion of all training as mandated by the company and regulated by the FCA.
* Ensure that direct reports and self achieve and demonstrate levels of competence required to fulfil job requirements.
SKILLS, KNOWLEDGE AND EXPERIENCE
Skills
* Strategic Perspective
* Decision Making
* Providing Direction
* Follow-up and Monitoring
* Counselling and Developing Others
Knowledge &
Experience
* Familiar with Metrics
* Expert in Corporate, Industry and Professional Standards
* Proficient in Structured Reviews
* Aware of Test Management Techniques
* Proficient in Product Evaluation and Selection
* Familiar with Principles of Functional Safety Assurance
* Proficient in Progress Reporting
* Familiar with Techniques for Effective Meetings
* Proficient in Standards Writing Techniques
* Familiar with Project Management Tools
* Familiar with Project Planning and Control Techniques
Job Description
Job Title: Data Analyst / MI Analyst
Location: Colchester, Essex
The Role
The Data Analyst / MI Analyst role will involve design, development and production of management reports relating to Motor Claims Handling work. These will range from internal statistics to inform manager’s decision making to detailed financial reports and KPI packs for our customers. The role will entail:
• Discussing data requirements with internal and external stakeholders.
• Determining appropriate data sources to meet these requirements or suggesting suitable analogues.
• Designing and implementing the routines necessary to produce the required reports (typically SQL queries to extract data and Excel spreadsheets to present it).
• Providing feedback on issues of data quality to operational managers to improve accuracy of reporting.
• Enhancing reports to include further requirements or corrections.
The ideal candidate will have the following key technical skills & attributes:
• Strong Data Analyst / MI Analyst background
• Strong academic or workplace background in a quantitative discipline.
• Understanding of statistical methods and data visualisation.
• Good knowledge of relational databases including the ability to write high quality SQL queries.
• Ability to use Microsoft Excel, including advanced features, to present data.
• Communication skills necessary to discuss technical concepts clearly and accessibly.
In addition, familiarity with other statistical packages or the motor insurance sector is advantageous but not essential.
For a confidential discussion on salary / package, pleae contact Tony Martin / Tony Massenhove
Sep 09, 2016
Job Description
Job Title: Data Analyst / MI Analyst
Location: Colchester, Essex
The Role
The Data Analyst / MI Analyst role will involve design, development and production of management reports relating to Motor Claims Handling work. These will range from internal statistics to inform manager’s decision making to detailed financial reports and KPI packs for our customers. The role will entail:
• Discussing data requirements with internal and external stakeholders.
• Determining appropriate data sources to meet these requirements or suggesting suitable analogues.
• Designing and implementing the routines necessary to produce the required reports (typically SQL queries to extract data and Excel spreadsheets to present it).
• Providing feedback on issues of data quality to operational managers to improve accuracy of reporting.
• Enhancing reports to include further requirements or corrections.
The ideal candidate will have the following key technical skills & attributes:
• Strong Data Analyst / MI Analyst background
• Strong academic or workplace background in a quantitative discipline.
• Understanding of statistical methods and data visualisation.
• Good knowledge of relational databases including the ability to write high quality SQL queries.
• Ability to use Microsoft Excel, including advanced features, to present data.
• Communication skills necessary to discuss technical concepts clearly and accessibly.
In addition, familiarity with other statistical packages or the motor insurance sector is advantageous but not essential.
For a confidential discussion on salary / package, pleae contact Tony Martin / Tony Massenhove
Net / Dot Net Developer
Required to have a high level of practical experience in systems development across the full software development lifecycle using Microsoft tools and .NET technologies. Perfect if experience of Guidewire insurance claims system.
* Use appropriate tools, including logical models of components and interfaces, to contribute to development and documentation of systems architectures. Within a business change programme, assists in the preparation of technical plans and co-operate with business assurance and project members.
* Assists with development of agreed countermeasures and contingency plans.
* Progresses status of changes with service departments to ensure data is current.
* Circulates change documentation to a defined distribution of clients/users.
* Reports issues and non-compliances, and proposes and monitors action for resolution.
* Identifies and manages resources needed for the planning, development and delivery of specified information and communications systems services and products. Takes full responsibility for all aspects of career development for subordinate staff.
* Conducts learning needs analysis, ensuring that functional or departmental learning plans and reviews are produced, and adapts these as necessary to meet the changing needs of the organisation. Evaluates and reports the business benefits of learning and development programmes.
* Ensures that the performance of practitioners is appraised and assessed in accordance with agreed standards, procedures and timetables and that the results of assessments are correctly reported back to those being appraised.
* Prepares project and quality plans and advises system development teams. Allocates work packages to technical staff, taking account of individuals' abilities and the requirements of the work, monitoring and reporting progress.
* Oversees performance of programming staff, reports on their effectiveness and takes action to remedy deficiencies. Provides advice, guidance and assistance to less experienced colleagues as required.
* Puts in place mechanisms and procedures for the structured review of work produced and ensures that these are adhered to.
* Establishes and maintains agreed standards applicable to the work undertaken and ensures that they are adhered to.
* Takes responsibility for the design, coding, testing and documentation of particularly large, complex or mission critical programs.
* Provides expert advice in some or all aspects of the programming methods, tools and/or standards used in the organisation.
* Evaluates and reviews programming methods and tools used in the organisation.
* Undertakes, or arranges for, the recruitment, training and development of programming staff.
* Ensure that you (and any direct reports) are meeting customers' fair and reasonable expectations and provide fair outcomes. Question and challenge peers and managers where processes and procedures do not meet these expectations and any activity that does not place customers' interests at the heart of how we do business.
* Responsible for the effective identification, management and reporting of risk within your area of responsibility.
* Ensure there is appropriate debate, discussion and challenge of risks within your areas of responsibility. Enhance the risk management culture within your team for the effective identification, management and reporting of risk within your area of responsibility.
* Ensure completion of all training as mandated by the company and regulated by the FCA.
* Ensure that direct reports and self achieve and demonstrate levels of competence required to fulfil job requirements.
SKILLS, KNOWLEDGE AND EXPERIENCE
Skills
* Strategic Perspective
* Decision Making
* Providing Direction
* Follow-up and Monitoring
* Counselling and Developing Others
Knowledge &
Experience
* Familiar with Metrics
* Expert in Corporate, Industry and Professional Standards
* Proficient in Structured Reviews
* Aware of Test Management Techniques
* Proficient in Product Evaluation and Selection
* Familiar with Principles of Functional Safety Assurance
* Proficient in Progress Reporting
* Familiar with Techniques for Effective Meetings
* Proficient in Standards Writing Techniques
* Familiar with Project Management Tools
* Familiar with Project Planning and Control Techniques
Sep 09, 2016
Net / Dot Net Developer
Required to have a high level of practical experience in systems development across the full software development lifecycle using Microsoft tools and .NET technologies. Perfect if experience of Guidewire insurance claims system.
* Use appropriate tools, including logical models of components and interfaces, to contribute to development and documentation of systems architectures. Within a business change programme, assists in the preparation of technical plans and co-operate with business assurance and project members.
* Assists with development of agreed countermeasures and contingency plans.
* Progresses status of changes with service departments to ensure data is current.
* Circulates change documentation to a defined distribution of clients/users.
* Reports issues and non-compliances, and proposes and monitors action for resolution.
* Identifies and manages resources needed for the planning, development and delivery of specified information and communications systems services and products. Takes full responsibility for all aspects of career development for subordinate staff.
* Conducts learning needs analysis, ensuring that functional or departmental learning plans and reviews are produced, and adapts these as necessary to meet the changing needs of the organisation. Evaluates and reports the business benefits of learning and development programmes.
* Ensures that the performance of practitioners is appraised and assessed in accordance with agreed standards, procedures and timetables and that the results of assessments are correctly reported back to those being appraised.
* Prepares project and quality plans and advises system development teams. Allocates work packages to technical staff, taking account of individuals' abilities and the requirements of the work, monitoring and reporting progress.
* Oversees performance of programming staff, reports on their effectiveness and takes action to remedy deficiencies. Provides advice, guidance and assistance to less experienced colleagues as required.
* Puts in place mechanisms and procedures for the structured review of work produced and ensures that these are adhered to.
* Establishes and maintains agreed standards applicable to the work undertaken and ensures that they are adhered to.
* Takes responsibility for the design, coding, testing and documentation of particularly large, complex or mission critical programs.
* Provides expert advice in some or all aspects of the programming methods, tools and/or standards used in the organisation.
* Evaluates and reviews programming methods and tools used in the organisation.
* Undertakes, or arranges for, the recruitment, training and development of programming staff.
* Ensure that you (and any direct reports) are meeting customers' fair and reasonable expectations and provide fair outcomes. Question and challenge peers and managers where processes and procedures do not meet these expectations and any activity that does not place customers' interests at the heart of how we do business.
* Responsible for the effective identification, management and reporting of risk within your area of responsibility.
* Ensure there is appropriate debate, discussion and challenge of risks within your areas of responsibility. Enhance the risk management culture within your team for the effective identification, management and reporting of risk within your area of responsibility.
* Ensure completion of all training as mandated by the company and regulated by the FCA.
* Ensure that direct reports and self achieve and demonstrate levels of competence required to fulfil job requirements.
SKILLS, KNOWLEDGE AND EXPERIENCE
Skills
* Strategic Perspective
* Decision Making
* Providing Direction
* Follow-up and Monitoring
* Counselling and Developing Others
Knowledge &
Experience
* Familiar with Metrics
* Expert in Corporate, Industry and Professional Standards
* Proficient in Structured Reviews
* Aware of Test Management Techniques
* Proficient in Product Evaluation and Selection
* Familiar with Principles of Functional Safety Assurance
* Proficient in Progress Reporting
* Familiar with Techniques for Effective Meetings
* Proficient in Standards Writing Techniques
* Familiar with Project Management Tools
* Familiar with Project Planning and Control Techniques
We have a great opportunity for an experienced Quality Assurance Surveyor for our local authority client based in West London.
PURPOSE OF THE ROLE:
1. To work within a team auditing post inspections and undertaking Quality Assurance Inspections
of responsive repairs and void works delivered by Repairs and Maintenance contractors.
2. To undertake planned estate inspections in association with tenant representatives,
contractors, Councillors and housing management staff.
3. To provide specialist professional reports, writing specifications and managing works in relation
to structural repairs, roof replacement’s, insurance related works, damp proofing and legal
disrepair cases.
DESCRIPTION OF DUTIES:
Service Responsibilities
Monitor Repairs and Maintenance services delivered by contractors including undertaking
quality assurance measures and inspections, surveying, specifying and authorising works.
Provide professional and technical advice and reports on all matters within the functionality of
the service.
Prepare specifications of works and approval reports for approval for one off projects. Carry
out appropriate consultation with planners, leaseholders and other stakeholders to ensure
statutory compliance.
Undertake inspections in relation to LBHF legal disrepair cases. Ensure effective
communication with internal and external solicitors, housing management colleagues and
other stakeholders to resolve claims as quickly and efficiently as possible to minimise costs
incurred through works, legal costs and compensation.
Undertake planned estate inspections, agree repairs works to be undertaken, authorise orders
and undertake post inspection of completed works.
Undertake property inspections where there is structural damage / movement. Instruct
specialist consultants where appropriate, arrange remedial works and procure remedial works
Undertake property inspections following fire and/or flooding, prepare specifications, organise,
and supervise works through to completion ensuring that project documentation is available to
the Business Intelligence team for insurance claims.
Provide accurate information to Leasehold Services to enable statutory Section 20
consultation notices to be issued and liaise with them to prepare formal responses to all
queries.
Provide accurate cost data to Leasehold Services for annual service charge billing and
investigate and prepare responses to queries of final invoices and preparation of information
required to respond to Leasehold Valuation Tribunals where required
Liaise with housing management colleagues for decants of tenants where required.
Undertake inspections in relation to minor adaptations works if required.
Maintain and update relevant Quality Assurance systems/procedures/processes.
Contribute to the development of policy, practice, procedures and service planning for Asset
Management and Property Services and participate in projects, working groups, service
developments, audits and reviews as directed.
Maintain own up to date knowledge of legislation and best practice relating to the functionality
of this post and ensure that it is translated into action.
Build and maintain effective and productive working relationships with internal and external
stakeholders.
Carry out other duties commensurate with their grade and directed by manager.
Managing Service Performance and Budgets
Monitor and report on contractor’s performance to ensure that services meet performance,
contractual compliance, quality and budgetary targets. Take corrective action if they fall out of
target.
Responsible for financial performance of projects ensuring that projects are delivered on time
and in budget including preparing regular reports and take remedial action where budgets are
forecast to over spend. Agree final accounts and applications for payments with contractors,
liaising with quantity surveying services as required.
Authorise and process requests for cost variations and invoices and ensure that all orders and
invoices are processed in line with the Council’s Standing Orders and Financial Regulations so
that all expenditure is committed, tracked and monitored against target, actual and forecasted
budgets.
Provide information as required to colleagues to support budgetary and performance
monitoring, Health and Safety reporting, statutory and regulatory returns, audits and self-assessments.
Attend meetings with tenants and leaseholders to undertake pre-project consultation to ensure
the needs, priorities and aspirations of residents are understood and involve customers in
monitoring services so that customer feedback drives continuous service improvement.
Prioritise and deal with all customer complaints and members enquiries in accordance with the
Council’s timescales and standards and aim to resolve them to the customer’s satisfaction.
If you would like to be represented for this role, please kindly forward your updated CV with any gaps explained.
Thank you
Sep 09, 2016
Part time
We have a great opportunity for an experienced Quality Assurance Surveyor for our local authority client based in West London.
PURPOSE OF THE ROLE:
1. To work within a team auditing post inspections and undertaking Quality Assurance Inspections
of responsive repairs and void works delivered by Repairs and Maintenance contractors.
2. To undertake planned estate inspections in association with tenant representatives,
contractors, Councillors and housing management staff.
3. To provide specialist professional reports, writing specifications and managing works in relation
to structural repairs, roof replacement’s, insurance related works, damp proofing and legal
disrepair cases.
DESCRIPTION OF DUTIES:
Service Responsibilities
Monitor Repairs and Maintenance services delivered by contractors including undertaking
quality assurance measures and inspections, surveying, specifying and authorising works.
Provide professional and technical advice and reports on all matters within the functionality of
the service.
Prepare specifications of works and approval reports for approval for one off projects. Carry
out appropriate consultation with planners, leaseholders and other stakeholders to ensure
statutory compliance.
Undertake inspections in relation to LBHF legal disrepair cases. Ensure effective
communication with internal and external solicitors, housing management colleagues and
other stakeholders to resolve claims as quickly and efficiently as possible to minimise costs
incurred through works, legal costs and compensation.
Undertake planned estate inspections, agree repairs works to be undertaken, authorise orders
and undertake post inspection of completed works.
Undertake property inspections where there is structural damage / movement. Instruct
specialist consultants where appropriate, arrange remedial works and procure remedial works
Undertake property inspections following fire and/or flooding, prepare specifications, organise,
and supervise works through to completion ensuring that project documentation is available to
the Business Intelligence team for insurance claims.
Provide accurate information to Leasehold Services to enable statutory Section 20
consultation notices to be issued and liaise with them to prepare formal responses to all
queries.
Provide accurate cost data to Leasehold Services for annual service charge billing and
investigate and prepare responses to queries of final invoices and preparation of information
required to respond to Leasehold Valuation Tribunals where required
Liaise with housing management colleagues for decants of tenants where required.
Undertake inspections in relation to minor adaptations works if required.
Maintain and update relevant Quality Assurance systems/procedures/processes.
Contribute to the development of policy, practice, procedures and service planning for Asset
Management and Property Services and participate in projects, working groups, service
developments, audits and reviews as directed.
Maintain own up to date knowledge of legislation and best practice relating to the functionality
of this post and ensure that it is translated into action.
Build and maintain effective and productive working relationships with internal and external
stakeholders.
Carry out other duties commensurate with their grade and directed by manager.
Managing Service Performance and Budgets
Monitor and report on contractor’s performance to ensure that services meet performance,
contractual compliance, quality and budgetary targets. Take corrective action if they fall out of
target.
Responsible for financial performance of projects ensuring that projects are delivered on time
and in budget including preparing regular reports and take remedial action where budgets are
forecast to over spend. Agree final accounts and applications for payments with contractors,
liaising with quantity surveying services as required.
Authorise and process requests for cost variations and invoices and ensure that all orders and
invoices are processed in line with the Council’s Standing Orders and Financial Regulations so
that all expenditure is committed, tracked and monitored against target, actual and forecasted
budgets.
Provide information as required to colleagues to support budgetary and performance
monitoring, Health and Safety reporting, statutory and regulatory returns, audits and self-assessments.
Attend meetings with tenants and leaseholders to undertake pre-project consultation to ensure
the needs, priorities and aspirations of residents are understood and involve customers in
monitoring services so that customer feedback drives continuous service improvement.
Prioritise and deal with all customer complaints and members enquiries in accordance with the
Council’s timescales and standards and aim to resolve them to the customer’s satisfaction.
If you would like to be represented for this role, please kindly forward your updated CV with any gaps explained.
Thank you
Quality Assurance Surveyor - Operations
Responsibilities:
Monitor Repairs and Maintenance services delivered by contractors including undertaking
quality assurance measures and inspections, surveying, specifying and authorising works.
Provide professional and technical advice and reports on all matters within the functionality of
the service.
Prepare specifications of works and approval reports for approval for one off projects. Carry
out appropriate consultation with planners, leaseholders and other stakeholders to ensure
statutory compliance.
Undertake inspections in relation to LBHF legal disrepair cases. Ensure effective
communication with internal and external solicitors, housing management colleagues and
other stakeholders to resolve claims as quickly and efficiently as possible to minimise costs
incurred through works, legal costs and compensation.
Undertake planned estate inspections, agree repairs works to be undertaken, authorise orders
and undertake post inspection of completed works.
Undertake property inspections where there is structural damage / movement. Instruct
specialist consultants where appropriate, arrange remedial works and procure remedial works
Undertake property inspections following fire and/or flooding, prepare specifications, organise,
and supervise works through to completion ensuring that project documentation is available to
the Business Intelligence team for insurance claims.
Provide accurate information to Leasehold Services to enable statutory Section 20
consultation notices to be issued and liaise with them to prepare formal responses to all
queries.
Provide accurate cost data to Leasehold Services for annual service charge billing and
investigate and prepare responses to queries of final invoices and preparation of information
required to respond to Leasehold Valuation Tribunals where required
Liaise with housing management colleagues for decants of tenants where required.
Undertake inspections in relation to minor adaptations works if required.
Maintain and update relevant Quality Assurance systems/procedures/processes.
Contribute to the development of policy, practice, procedures and service planning for Asset
Management and Property Services and participate in projects, working groups, service
developments, audits and reviews as directed.
Maintain own up to date knowledge of legislation and best practice relating to the functionality
of this post and ensure that it is translated into action.
Build and maintain effective and productive working relationships with internal and external
stakeholders.
Carry out other duties commensurate with their grade and directed by manager.
Skills and Experience
HNC / HND in relevant surveying qualification and or experience in a social housing
building repairs environment.
Significant experience of undertaking technical inspections and managing repairs and
maintenance works and a knowledge of technical trades within a social housing
environment with
Detailed knowledge of building surveying methods, procedures and processes
A working knowledge of Building Regulations and administration of contracts
Experience of dealing with disrepair claims and knowledge of the legal requirements
to process them.
Experience of writing specifications for repairs projects.
Knowledge of health and safety legislation in relation to repairs and maintenance
Experience of managing revenue and capital budgets and approving costs from
6 contractors.
Experience of monitoring contractors performance, meeting KPIs and standards
Good communication skills both verbally and in writing with ability to write effective
letters, specifications of works and reports
Ability to explain technical issues to non-technical staff in a clear and jargon free
manner.
Ability to use a IT packages and repair databases
Able to work outside normal hours where necessary to deal with emergencies
Ability to attend meetings out of normal working hours
Sep 09, 2016
Quality Assurance Surveyor - Operations
Responsibilities:
Monitor Repairs and Maintenance services delivered by contractors including undertaking
quality assurance measures and inspections, surveying, specifying and authorising works.
Provide professional and technical advice and reports on all matters within the functionality of
the service.
Prepare specifications of works and approval reports for approval for one off projects. Carry
out appropriate consultation with planners, leaseholders and other stakeholders to ensure
statutory compliance.
Undertake inspections in relation to LBHF legal disrepair cases. Ensure effective
communication with internal and external solicitors, housing management colleagues and
other stakeholders to resolve claims as quickly and efficiently as possible to minimise costs
incurred through works, legal costs and compensation.
Undertake planned estate inspections, agree repairs works to be undertaken, authorise orders
and undertake post inspection of completed works.
Undertake property inspections where there is structural damage / movement. Instruct
specialist consultants where appropriate, arrange remedial works and procure remedial works
Undertake property inspections following fire and/or flooding, prepare specifications, organise,
and supervise works through to completion ensuring that project documentation is available to
the Business Intelligence team for insurance claims.
Provide accurate information to Leasehold Services to enable statutory Section 20
consultation notices to be issued and liaise with them to prepare formal responses to all
queries.
Provide accurate cost data to Leasehold Services for annual service charge billing and
investigate and prepare responses to queries of final invoices and preparation of information
required to respond to Leasehold Valuation Tribunals where required
Liaise with housing management colleagues for decants of tenants where required.
Undertake inspections in relation to minor adaptations works if required.
Maintain and update relevant Quality Assurance systems/procedures/processes.
Contribute to the development of policy, practice, procedures and service planning for Asset
Management and Property Services and participate in projects, working groups, service
developments, audits and reviews as directed.
Maintain own up to date knowledge of legislation and best practice relating to the functionality
of this post and ensure that it is translated into action.
Build and maintain effective and productive working relationships with internal and external
stakeholders.
Carry out other duties commensurate with their grade and directed by manager.
Skills and Experience
HNC / HND in relevant surveying qualification and or experience in a social housing
building repairs environment.
Significant experience of undertaking technical inspections and managing repairs and
maintenance works and a knowledge of technical trades within a social housing
environment with
Detailed knowledge of building surveying methods, procedures and processes
A working knowledge of Building Regulations and administration of contracts
Experience of dealing with disrepair claims and knowledge of the legal requirements
to process them.
Experience of writing specifications for repairs projects.
Knowledge of health and safety legislation in relation to repairs and maintenance
Experience of managing revenue and capital budgets and approving costs from
6 contractors.
Experience of monitoring contractors performance, meeting KPIs and standards
Good communication skills both verbally and in writing with ability to write effective
letters, specifications of works and reports
Ability to explain technical issues to non-technical staff in a clear and jargon free
manner.
Ability to use a IT packages and repair databases
Able to work outside normal hours where necessary to deal with emergencies
Ability to attend meetings out of normal working hours
Business Analyst
Our client is a global provider of data analytical and decision support services to insurance companies, located in Fleet in Hampshire they are looking for an experienced Business Analyst.
Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
Working in a fast paced agile environment with the whole team to define and plan a testing strategy during iteration (sprint) planning, taking into account any changes in requirements through quality assurance.
First-class communication skills, including the ability to influence customers (at different levels) and colleagues.
Ability to communicate confidently to all stakeholders.
Develop and maintain excellent bonding and rapport with all colleagues, customers and prospects.
Needs to develop excellent working relationships with at all levels including UK staff and US staff.
Candidate requirements
Must have:
A minimum of two years’ experience working in a business analysis role
Excellent attention to detail
Proven technical writing skills
Excellent organisational skills
Experience in preparing test plans and scripts, including those required for automated testing
MS Office skills
Strong communication skills both verbal and written
Methodical and thorough approach to testing
Good analytical and problem-solving skills
Strong enthusiasm for continuous improvement and agile QA practise improvement within the team
Should preferably have:
Insurance experience or other financial services experience – preferably in claims
Experience in writing MS SQL queries
A knowledge and some experience of working in an agile environment
Knowledge in the creation and scheduling of automated testing
Business Analyst
Location: Fleet, Hampshire
Salary: £20,000 to £40,000
Feb 21, 2016
Business Analyst
Our client is a global provider of data analytical and decision support services to insurance companies, located in Fleet in Hampshire they are looking for an experienced Business Analyst.
Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
Working in a fast paced agile environment with the whole team to define and plan a testing strategy during iteration (sprint) planning, taking into account any changes in requirements through quality assurance.
First-class communication skills, including the ability to influence customers (at different levels) and colleagues.
Ability to communicate confidently to all stakeholders.
Develop and maintain excellent bonding and rapport with all colleagues, customers and prospects.
Needs to develop excellent working relationships with at all levels including UK staff and US staff.
Candidate requirements
Must have:
A minimum of two years’ experience working in a business analysis role
Excellent attention to detail
Proven technical writing skills
Excellent organisational skills
Experience in preparing test plans and scripts, including those required for automated testing
MS Office skills
Strong communication skills both verbal and written
Methodical and thorough approach to testing
Good analytical and problem-solving skills
Strong enthusiasm for continuous improvement and agile QA practise improvement within the team
Should preferably have:
Insurance experience or other financial services experience – preferably in claims
Experience in writing MS SQL queries
A knowledge and some experience of working in an agile environment
Knowledge in the creation and scheduling of automated testing
Business Analyst
Location: Fleet, Hampshire
Salary: £20,000 to £40,000
MI Project Manager - Insurance - Claims - Admin - Policy - Contract Initi8 require an experienced Project Manager with extensive experience in MI (Management Information) and General Insurance for an excellent contract opportunity with a hugely successful Insurance Company with over 6000 employees..... click apply for full job details
Feb 21, 2016
MI Project Manager - Insurance - Claims - Admin - Policy - Contract Initi8 require an experienced Project Manager with extensive experience in MI (Management Information) and General Insurance for an excellent contract opportunity with a hugely successful Insurance Company with over 6000 employees..... click apply for full job details