A fantastic, well-established client are seeking a permanent Data Centre Electrical Shift Engineer to join the business. They are a leading provider in the financial sector and you will be working in their data centre and be committed to maintaining top-tier engineering infrastructure to ensure seamless business operations 24/7, 365 days a year. You ll be part of a dynamic team working on a shift pattern (mixture of days and nights, weekday s and evenings) where your skills and expertise will contribute to our continued success. You will be paid a fantastic salary and in addition, a 25% shift allowance too. As a Data Centre Electrical Shift Engineer, you will be an integral part of their in-house Engineering team, working alongside external contractors to ensure the smooth operation, maintenance, and fault rectification of the data centre's engineering infrastructure. This critical role requires hands-on expertise and a commitment to excellence in ensuring business availability with an electrical bias. Data Centre Electrical Shift Engineer Responsibilities: Operate, test, diagnose faults, and provide front-line response for rectification within the complex engineering facility. Manage and maintain lighting, emergency lighting, heating, ventilation, comfort cooling, air-conditioning, electrical distribution systems, switchgear, UPS systems, power generation, fire detection systems, and fixed fire extinguishing systems. Utilize knowledge and operating experience in computerized Building Management Systems for monitoring and operating all engineering systems. Work in a shift pattern, including days, nights, and weekends, ensuring 24/7 coverage of the data centre. Data Centre Electrical Shift Engineer Required Experience : Experience in fault rectification and operation of engineering infrastructure in a data centre or critical environment. Proficiency in operating and maintaining various systems including lighting, HVAC, electrical distribution, UPS, power generation, and fire detection. Desirable qualifications such as Electrical Inspection and Testing (City & Guild 2391 or equivalent), Certified Data Centre Technician Professional (CDCTP), or equivalent. Valid driver's license and ability to travel to the data centre. Strong communication skills and ability to work effectively in a team environment. Data Centre Electrical Shift Engineer Benefits: Competitive salary (£40-£45k) with a 25% shift allowance. Industry-leading pension exceeding 15%. Annual pay review to ensure competitive compensation and recognition of your contributions. Permanent position with opportunities for career growth and development. Various life insurance and health benefits Dynamic and inclusive work culture. If this role is of interest, please apply now for immediate consideration.
May 18, 2024
Full time
A fantastic, well-established client are seeking a permanent Data Centre Electrical Shift Engineer to join the business. They are a leading provider in the financial sector and you will be working in their data centre and be committed to maintaining top-tier engineering infrastructure to ensure seamless business operations 24/7, 365 days a year. You ll be part of a dynamic team working on a shift pattern (mixture of days and nights, weekday s and evenings) where your skills and expertise will contribute to our continued success. You will be paid a fantastic salary and in addition, a 25% shift allowance too. As a Data Centre Electrical Shift Engineer, you will be an integral part of their in-house Engineering team, working alongside external contractors to ensure the smooth operation, maintenance, and fault rectification of the data centre's engineering infrastructure. This critical role requires hands-on expertise and a commitment to excellence in ensuring business availability with an electrical bias. Data Centre Electrical Shift Engineer Responsibilities: Operate, test, diagnose faults, and provide front-line response for rectification within the complex engineering facility. Manage and maintain lighting, emergency lighting, heating, ventilation, comfort cooling, air-conditioning, electrical distribution systems, switchgear, UPS systems, power generation, fire detection systems, and fixed fire extinguishing systems. Utilize knowledge and operating experience in computerized Building Management Systems for monitoring and operating all engineering systems. Work in a shift pattern, including days, nights, and weekends, ensuring 24/7 coverage of the data centre. Data Centre Electrical Shift Engineer Required Experience : Experience in fault rectification and operation of engineering infrastructure in a data centre or critical environment. Proficiency in operating and maintaining various systems including lighting, HVAC, electrical distribution, UPS, power generation, and fire detection. Desirable qualifications such as Electrical Inspection and Testing (City & Guild 2391 or equivalent), Certified Data Centre Technician Professional (CDCTP), or equivalent. Valid driver's license and ability to travel to the data centre. Strong communication skills and ability to work effectively in a team environment. Data Centre Electrical Shift Engineer Benefits: Competitive salary (£40-£45k) with a 25% shift allowance. Industry-leading pension exceeding 15%. Annual pay review to ensure competitive compensation and recognition of your contributions. Permanent position with opportunities for career growth and development. Various life insurance and health benefits Dynamic and inclusive work culture. If this role is of interest, please apply now for immediate consideration.
A globally operating automated material handling equipment supplier is looking to recruit experienced IT Support Technician for a large scale, automated distribution centre near to East Midlands airport. This is a fantastic career opportunity to join a large, automated distribution centre. You will be working on a shift pattern that is generally Mon to Fri, with one Sunday every 3 weeks. The role of IT Support Technician could also be known as Application Support Analyst or IT Support Specialist and you will need a good level of knowledge of SQL. The IT Support Technician / Application Support Analyst / IT Support Specialist provide technical support for the automated material handling software systems and equipment in the distribution centre performing complex troubleshooting and problem solving mainly in SQL. Benefits: Salary c£51k + £5k Shift allowance Company benefits scheme Hours: Week 1 = 10am 6pm Mon to Thurs, Fri 4.30pm 12.30am Week 2 = 6am 2pm Week 3 = Sun to Thurs 4.30pm 12.30am Key Tasks of IT Support Technician and Team Leaders: Identify and resolve issues with Warehouse Management Systems and Material Flow Systems. Identify issues that are IT based or mechanical and escalate to the appropriate team. Daily analysis of system operations and reports to track and identify opportunities for improvements. Design, generate and maintain reports detailing the daily operations of the systems. Create documentation and training material for system users. Participate in customer and internal meetings. Communicate with warehouse operatives on problems and the resolutions Assists software development team with projects. Works as part of international team to ensure maximum system uptime and performance. Qualification Requirements: BSc or HND / HNC in Computer Science, IT engineering or equivalent combination of education and experience in similar work. Experience with SQL databases (Oracle, My SQL, SQL Server) (essential) Experience with Java or other object-oriented programming languages (desirable) Technical knowledge of Linux and Windows Operating Systems (desirable). Hardware knowledge (desirable) To apply: If you are a qualified experienced IT Support Technician / Application Support Analyst / IT Support Specialist with good SQL knowledge and happy to work shifts then we would like to hear from you. Please email your CV in strictest confidence to Stuart Cooper at Wagstaff Recruitment (url removed) . For a confidential discussion please contact Stuart directly on (phone number removed).
May 17, 2024
Full time
A globally operating automated material handling equipment supplier is looking to recruit experienced IT Support Technician for a large scale, automated distribution centre near to East Midlands airport. This is a fantastic career opportunity to join a large, automated distribution centre. You will be working on a shift pattern that is generally Mon to Fri, with one Sunday every 3 weeks. The role of IT Support Technician could also be known as Application Support Analyst or IT Support Specialist and you will need a good level of knowledge of SQL. The IT Support Technician / Application Support Analyst / IT Support Specialist provide technical support for the automated material handling software systems and equipment in the distribution centre performing complex troubleshooting and problem solving mainly in SQL. Benefits: Salary c£51k + £5k Shift allowance Company benefits scheme Hours: Week 1 = 10am 6pm Mon to Thurs, Fri 4.30pm 12.30am Week 2 = 6am 2pm Week 3 = Sun to Thurs 4.30pm 12.30am Key Tasks of IT Support Technician and Team Leaders: Identify and resolve issues with Warehouse Management Systems and Material Flow Systems. Identify issues that are IT based or mechanical and escalate to the appropriate team. Daily analysis of system operations and reports to track and identify opportunities for improvements. Design, generate and maintain reports detailing the daily operations of the systems. Create documentation and training material for system users. Participate in customer and internal meetings. Communicate with warehouse operatives on problems and the resolutions Assists software development team with projects. Works as part of international team to ensure maximum system uptime and performance. Qualification Requirements: BSc or HND / HNC in Computer Science, IT engineering or equivalent combination of education and experience in similar work. Experience with SQL databases (Oracle, My SQL, SQL Server) (essential) Experience with Java or other object-oriented programming languages (desirable) Technical knowledge of Linux and Windows Operating Systems (desirable). Hardware knowledge (desirable) To apply: If you are a qualified experienced IT Support Technician / Application Support Analyst / IT Support Specialist with good SQL knowledge and happy to work shifts then we would like to hear from you. Please email your CV in strictest confidence to Stuart Cooper at Wagstaff Recruitment (url removed) . For a confidential discussion please contact Stuart directly on (phone number removed).
ICT Designer 12 month initial contract (views to extend) Full Remote OUTSIDE IR35 (Apply online only)pd I am currently working with a leading consultancy who are looking to on-board a ICT Design consultant to help delivery various phases of a data centre design for their telco clients. The role will be customer facing, so strong communication and personal skills are a must. Skills and Experience: Experience in Data Centre technology (engineering, cabling projects, etc) Specification, design & delivery of ICT infrastructure Creating designs to meet customer requirements and aid installation Converse and design with CAD and Revit technicians If this role could be of interest to you or someone you may know please contact Jack on (phone number removed), email (url removed) and APPLY!
May 17, 2024
Contractor
ICT Designer 12 month initial contract (views to extend) Full Remote OUTSIDE IR35 (Apply online only)pd I am currently working with a leading consultancy who are looking to on-board a ICT Design consultant to help delivery various phases of a data centre design for their telco clients. The role will be customer facing, so strong communication and personal skills are a must. Skills and Experience: Experience in Data Centre technology (engineering, cabling projects, etc) Specification, design & delivery of ICT infrastructure Creating designs to meet customer requirements and aid installation Converse and design with CAD and Revit technicians If this role could be of interest to you or someone you may know please contact Jack on (phone number removed), email (url removed) and APPLY!
Position: IT Support Technician Suitable for : 1st Line Support / 2nd Line Support / IT Technician / IT Support/Helpdesk Analyst Location: Manchester city centre Day rate: £150 - £210 (Inside IR35) Our client is a rapidly growing digital platform agency, known for bespoke apps, & web design based in the centre of Manchester. Additionally, they offer a support function to their clients and look after a variety of venues across the UK. As a result, they require a new team member to come on and help with support for these Clients. Main Responsibilities: Provide technical support to clients and the internal team, troubleshooting and resolving issues related to Windows desktop, Windows server and MAC environments. Administer Office 365 and Google Workspace environments, including user management, email configurations, and security settings. Work collaboratively with the wider IT Team to resolve service requests and incidents logged into the service desk system, including service desk tickets from end users and the internal team. Proactively respond to alerts and monitoring notifications, demonstrating our dedication to excellence. Maintain security measures to protect systems, networks, and data from unauthorised access, cyber threats, and malware, installing and maintaining firewalls, antivirus software, and intrusion detection systems, and conducting security audits and assessments. Document and maintain accurate records of technical configurations, procedures, and troubleshooting steps. Stay current with industry trends and best practices, continuously expanding technical knowledge and skills. Requirements: Strong communication skills combined with an upbeat, proactive attitude. Proficiency in Windows desktop and server operating systems, including Active Directory and Group Policy management. Knowledge of server virtualisation, including VMware and Hyper-V. Strong understanding of Office 365 administration, including Exchange Online, SharePoint, and Teams. Knowledge of cloud services, including virtual machines, storage, networking, and security. Excellent problem-solving skills and the ability to diagnose and resolve complex technical issues. A valid driving license and willingness to travel. History of a background in Hospitality (Nice to have) If you are looking for your next challenge, please send your CV to (url removed)
May 17, 2024
Contractor
Position: IT Support Technician Suitable for : 1st Line Support / 2nd Line Support / IT Technician / IT Support/Helpdesk Analyst Location: Manchester city centre Day rate: £150 - £210 (Inside IR35) Our client is a rapidly growing digital platform agency, known for bespoke apps, & web design based in the centre of Manchester. Additionally, they offer a support function to their clients and look after a variety of venues across the UK. As a result, they require a new team member to come on and help with support for these Clients. Main Responsibilities: Provide technical support to clients and the internal team, troubleshooting and resolving issues related to Windows desktop, Windows server and MAC environments. Administer Office 365 and Google Workspace environments, including user management, email configurations, and security settings. Work collaboratively with the wider IT Team to resolve service requests and incidents logged into the service desk system, including service desk tickets from end users and the internal team. Proactively respond to alerts and monitoring notifications, demonstrating our dedication to excellence. Maintain security measures to protect systems, networks, and data from unauthorised access, cyber threats, and malware, installing and maintaining firewalls, antivirus software, and intrusion detection systems, and conducting security audits and assessments. Document and maintain accurate records of technical configurations, procedures, and troubleshooting steps. Stay current with industry trends and best practices, continuously expanding technical knowledge and skills. Requirements: Strong communication skills combined with an upbeat, proactive attitude. Proficiency in Windows desktop and server operating systems, including Active Directory and Group Policy management. Knowledge of server virtualisation, including VMware and Hyper-V. Strong understanding of Office 365 administration, including Exchange Online, SharePoint, and Teams. Knowledge of cloud services, including virtual machines, storage, networking, and security. Excellent problem-solving skills and the ability to diagnose and resolve complex technical issues. A valid driving license and willingness to travel. History of a background in Hospitality (Nice to have) If you are looking for your next challenge, please send your CV to (url removed)
About us PTS specialise in workplace transformation we create intelligent, more efficient physical and digital spaces. With a rich history spanning four decades, PTS has supported clients globally, offering expertise, independent advice and delivering solutions that drive improved experience, collaboration, productivity, and safe, sustainable environments. We are engaged with some of the world's largest brands, on iconic projects that are shaping the future of how we live and work, and are now growing our multimedia, design & modelling teams. Overview of the Role Design Engineer for the PTS Physical Infrastructure Practice: Working as part of a multi-skilled team, provide structured cabling and telecoms design services to PTS clients. Convert client requirements from concept design to a fully functional solution and manage the tendering process and quality assurance of the installation. Liaise with other consultancies and internal PTS teams to perfect a coordinated design. Always represent PTS in a professional manner and exercise good communication skills with the Client, other design bodies and contractors Description of Duties Prepare and issue RIBA stage 2, 3 and 4 documentation including: plans; elevations, drawings and schedules to exacting standards using PTS in-house formats. Attend Client and design team meetings to provide advice on PI design items and ensure relevant standards are met. Ensure actions arising are tracked and resolved in a timely manner. Liaise with the architectural, mechanical, electrical, security and AV disciplines, etc. to produce coordinated designs. Carry out due diligence on equipment room placement and cable pathways. Prepare equipment room electrical and heat loading reports. Prepare cost estimations using PTS in-house toolsets. Prepare CDM designers' risk assessments. Attend installation team meetings, respond to requests for information and approve technical submittals and drawings. Carry out Equipment Room ready inspections. Carry out witness testing of installations on the Client s behalf. Provide weekly project status updates. Ensure PTS adherence to agreed scope of works raising and tracking change requests. Adopt PTS ISO 9001 quality procedures and ensure they are adhered to. Ensure that technical skills are kept up to-date and continually improved. Ensure proper time recording. Relevant Experience and Qualification Candidates should have experience in a technical structured cabling environment including design; estimation; installation and quality assurance. Understand the complexities of structured cabling installations in construction environments. Previous experience in data centre SCS design and campus distribution is an advantage. Relevant qualifications such as Certified Network Infrastructure Design (CNID ), Certified Network Infrastructure Design Professional (CNIDP ), BICSI Registered Communications Distribution Designer (RCDD), Certified Network Cable Installer (CNCI ), or Certified Network Infrastructure Technician (CNIT ) would be advantageous. Background and Responsibilities The role will suit someone who can meet multiple deadlines, as well as prioritise and thrive under pressure. Ideally candidates will have experience in the construction or IT industry. The successful candidate should have the ability to liaise with and confidently influence stakeholders along with the ability to work across several disciplines. Personal Qualities Excellent writing and literacy skills, in particular proof reading Excellent command of the English language Meticulous eye for detail Honest and forthright with the ability to challenge constructively. Self-motivated Ability to act on own initiative. Team player Methodical process orientated approach Excellent interpersonal skills A proactive and professional attitude . Equal Opportunities PTS is an Equal Opportunities employer and applicants are selected solely based on their relevant aptitudes, skills, and abilities. No applicant shall receive less favourable treatment on the grounds of sex, marital status, civil partnership status, gender identification, pregnancy, maternity, colour, race, nationality, ethnic origin, religion, belief, sexual orientation, disability, age. This is not an exclusive list.
May 17, 2024
Full time
About us PTS specialise in workplace transformation we create intelligent, more efficient physical and digital spaces. With a rich history spanning four decades, PTS has supported clients globally, offering expertise, independent advice and delivering solutions that drive improved experience, collaboration, productivity, and safe, sustainable environments. We are engaged with some of the world's largest brands, on iconic projects that are shaping the future of how we live and work, and are now growing our multimedia, design & modelling teams. Overview of the Role Design Engineer for the PTS Physical Infrastructure Practice: Working as part of a multi-skilled team, provide structured cabling and telecoms design services to PTS clients. Convert client requirements from concept design to a fully functional solution and manage the tendering process and quality assurance of the installation. Liaise with other consultancies and internal PTS teams to perfect a coordinated design. Always represent PTS in a professional manner and exercise good communication skills with the Client, other design bodies and contractors Description of Duties Prepare and issue RIBA stage 2, 3 and 4 documentation including: plans; elevations, drawings and schedules to exacting standards using PTS in-house formats. Attend Client and design team meetings to provide advice on PI design items and ensure relevant standards are met. Ensure actions arising are tracked and resolved in a timely manner. Liaise with the architectural, mechanical, electrical, security and AV disciplines, etc. to produce coordinated designs. Carry out due diligence on equipment room placement and cable pathways. Prepare equipment room electrical and heat loading reports. Prepare cost estimations using PTS in-house toolsets. Prepare CDM designers' risk assessments. Attend installation team meetings, respond to requests for information and approve technical submittals and drawings. Carry out Equipment Room ready inspections. Carry out witness testing of installations on the Client s behalf. Provide weekly project status updates. Ensure PTS adherence to agreed scope of works raising and tracking change requests. Adopt PTS ISO 9001 quality procedures and ensure they are adhered to. Ensure that technical skills are kept up to-date and continually improved. Ensure proper time recording. Relevant Experience and Qualification Candidates should have experience in a technical structured cabling environment including design; estimation; installation and quality assurance. Understand the complexities of structured cabling installations in construction environments. Previous experience in data centre SCS design and campus distribution is an advantage. Relevant qualifications such as Certified Network Infrastructure Design (CNID ), Certified Network Infrastructure Design Professional (CNIDP ), BICSI Registered Communications Distribution Designer (RCDD), Certified Network Cable Installer (CNCI ), or Certified Network Infrastructure Technician (CNIT ) would be advantageous. Background and Responsibilities The role will suit someone who can meet multiple deadlines, as well as prioritise and thrive under pressure. Ideally candidates will have experience in the construction or IT industry. The successful candidate should have the ability to liaise with and confidently influence stakeholders along with the ability to work across several disciplines. Personal Qualities Excellent writing and literacy skills, in particular proof reading Excellent command of the English language Meticulous eye for detail Honest and forthright with the ability to challenge constructively. Self-motivated Ability to act on own initiative. Team player Methodical process orientated approach Excellent interpersonal skills A proactive and professional attitude . Equal Opportunities PTS is an Equal Opportunities employer and applicants are selected solely based on their relevant aptitudes, skills, and abilities. No applicant shall receive less favourable treatment on the grounds of sex, marital status, civil partnership status, gender identification, pregnancy, maternity, colour, race, nationality, ethnic origin, religion, belief, sexual orientation, disability, age. This is not an exclusive list.
Sanderson Group is working in partnership with a major C lient in the UK. We are currently recruiting for a Network Technician . This role must be via an Umbrella and will be Hybrid - 2-3 days per month to Gosport. Role: Network Technician Contract Length: 6 Months Location: Hybrid - 2-3 days per month to Gosport IR35: Inside Role Overview: Installs, configures and maintains DBS MP&V (UK) layer 2/3 network equipment over multiple Data Centres (WAN Infrastructure provided by 3rd party) and account office sites. Configures and maintains DBS MP&V (UK) network security appliances, such as firewalls and IPSs. Uses network analysis tools to research and resolve problems. Uses monitoring tools to ensure networks are performing as expected. Maintains network plans, diagrams, work instructions and other documentation. Installs and terminates LAN cabling, both fiber and copper. Key Responsibilities: Maintain and improve performance, facilities and integrity of all on-line systems. Plan, configure and implement networks on local and remote sites. Install and configure communications software on all network attached devices as necessary meeting all contractual standards and obligations. Provide network advice to systems support staff, systems analysts, application end users and project development staff. Provide advice /information and verify Project proposals detailed within DBS MP&V (UK) Plan configurations of new equipment and reconfiguration of existing equipment and assess their impact. Implement necessary security restrictions on network devices in accordance with department policy. Monitor network performance and capacity planning within DBS MP&V (UK) network services. Develop and maintain on-line systems, comms and network documentation and standards, including section work instructions and network topology maps. Essential Skills: In depth experience in IP data networks CCNP or equivalent network experience Desirable Skills: Organization skills to balance and prioritize work Communication skills to interact with team members, support staff and Project managers Willingness to travel to remote Data Centres Experience of a complex data centre network environment Hands-on experience with CISCO layer 2/3 switches and firewalls inc Nexus Hands-on experience with McAfee Enterprise Firewalls Hands-on experience with F5 BigIP Load balancers Hands-on experience with Riverbed Steelhead WAN Optimisers Please Note: Shortlisted candidates will be contacted via Call/Email. Apply now to know more. Sanderson is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organization. Should you choose to contact Sanderson Group regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website
May 17, 2024
Full time
Sanderson Group is working in partnership with a major C lient in the UK. We are currently recruiting for a Network Technician . This role must be via an Umbrella and will be Hybrid - 2-3 days per month to Gosport. Role: Network Technician Contract Length: 6 Months Location: Hybrid - 2-3 days per month to Gosport IR35: Inside Role Overview: Installs, configures and maintains DBS MP&V (UK) layer 2/3 network equipment over multiple Data Centres (WAN Infrastructure provided by 3rd party) and account office sites. Configures and maintains DBS MP&V (UK) network security appliances, such as firewalls and IPSs. Uses network analysis tools to research and resolve problems. Uses monitoring tools to ensure networks are performing as expected. Maintains network plans, diagrams, work instructions and other documentation. Installs and terminates LAN cabling, both fiber and copper. Key Responsibilities: Maintain and improve performance, facilities and integrity of all on-line systems. Plan, configure and implement networks on local and remote sites. Install and configure communications software on all network attached devices as necessary meeting all contractual standards and obligations. Provide network advice to systems support staff, systems analysts, application end users and project development staff. Provide advice /information and verify Project proposals detailed within DBS MP&V (UK) Plan configurations of new equipment and reconfiguration of existing equipment and assess their impact. Implement necessary security restrictions on network devices in accordance with department policy. Monitor network performance and capacity planning within DBS MP&V (UK) network services. Develop and maintain on-line systems, comms and network documentation and standards, including section work instructions and network topology maps. Essential Skills: In depth experience in IP data networks CCNP or equivalent network experience Desirable Skills: Organization skills to balance and prioritize work Communication skills to interact with team members, support staff and Project managers Willingness to travel to remote Data Centres Experience of a complex data centre network environment Hands-on experience with CISCO layer 2/3 switches and firewalls inc Nexus Hands-on experience with McAfee Enterprise Firewalls Hands-on experience with F5 BigIP Load balancers Hands-on experience with Riverbed Steelhead WAN Optimisers Please Note: Shortlisted candidates will be contacted via Call/Email. Apply now to know more. Sanderson is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organization. Should you choose to contact Sanderson Group regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website
CENTRAL BEDFORDSHIRE COUNCIL
Shefford, Bedfordshire
Central Bedfordshire Council are seeking experienced Network Engineers to support our key projects and work streams. This is a 12 months contract role on a hybrid working basis. Due to the nature of the work, you will be required to work frequently at a CBC location. About Us Central Bedfordshire is an ambitious authority, determined to be an exemplary one. Our strategic location and high quality of life mean we are one of the fastest-growing areas in the country.As a council, we face the same challenges every business does - investing in the right places and delivering great results. Except for us, it's all about our 289,000 residents. We're totally focused on helping to improve their lives and making Central Bedfordshire a great place to live and work.We have set values and principles to represent the way we work and how we operate as an organisation. This is a great time to join us on our journey. Key Responsibilities: You will have a critical role in moving our data centres into the cloud as well as improving our networks and telephony to key service areas and sites Design, develop, implement and maintain the council's Azure-cloud network environment providing IAAS and PAAS instances, along with connections to remote sites and third parties Maintain, support and develop Cisco and Fortinet firewalls in our on-premises datacentre, our local sites, and in the Azure cloud Maintain, support and develop switching, routing and wifi solutions across our sites across the Council area, including libraries, leisure centres, day centres and staff offices Support and develop our Teams telephony solution with contact centre integration Develop, implement and maintain IT wifi network solutions to new sites and service areas, such as wifi to new sites and connectivity to new providers Develop, implement and maintain our new Voice AI solutions, connecting to existing and new applications Prepare relevant, accurate technical documentation Manage changes in accordance with ITIL processes Skills and Experience: Proven experience of a Network Engineer in a large organisation and have the ability to hit the ground running Proficiency in configuring and supporting Azure Network environments An expert supporting contact centre and Voice AI solutions such as those provided by Cirrus and AWS Expertise in providing 3rd line Network and Telephony support Excellent technical and customer skills, acting as a specialist to provide professional advice to IT colleagues and swift resolution of third-line incidents and requests to our staff Qualifications: Cisco CCNA and upwards Fortinet Certified Professional Microsoft Teams administrator This is an opportunity to be involved in developing our new Azure platform which will host all our systems. You will work with tools across Microsoft's cloud platform along with cloud based firewall solutions. You will also manage, maintain and improve our more traditional switching and edge devices and the internet connectivity to sites across the Council. It is a challenging and rewarding role within a supportive team environment and you will have a chance to make a significant impact on Central Bedfordshire Council's IT network. This role is covered by the Code of practice of the English language requirements for public sector workers. This post is subject to the disclosure of criminal records. Benefits: Annual leave allowance of 25 days+ statutory holidays rising to 32 days with length of service Generous family-friendly policies and practices Local Government Pension Scheme (LGPS) - This is a valuable part of our rewards package for employees and includes life insurance Staff electric vehicle (EV) leasing scheme at competitive rates (permanent staff only) A comprehensive IT package Annually paid social work fees for qualified social workers in adults and children's (including senior practitioners) and Team Managers where required Access to discounts on top UK retailers and local retailers A hybrid working arrangement A £250 one-off hybrid worker payment to help you adapt your home for safe and suitable working conditions Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; Network Administrator, Network Technician, Network Analyst, Network Specialist, Network Architect, Systems Engineer, IT Infrastructure Engineer, Network Operations Engineer, Network Support Engineer, IT Network Consultant will also be considered.
May 15, 2024
Full time
Central Bedfordshire Council are seeking experienced Network Engineers to support our key projects and work streams. This is a 12 months contract role on a hybrid working basis. Due to the nature of the work, you will be required to work frequently at a CBC location. About Us Central Bedfordshire is an ambitious authority, determined to be an exemplary one. Our strategic location and high quality of life mean we are one of the fastest-growing areas in the country.As a council, we face the same challenges every business does - investing in the right places and delivering great results. Except for us, it's all about our 289,000 residents. We're totally focused on helping to improve their lives and making Central Bedfordshire a great place to live and work.We have set values and principles to represent the way we work and how we operate as an organisation. This is a great time to join us on our journey. Key Responsibilities: You will have a critical role in moving our data centres into the cloud as well as improving our networks and telephony to key service areas and sites Design, develop, implement and maintain the council's Azure-cloud network environment providing IAAS and PAAS instances, along with connections to remote sites and third parties Maintain, support and develop Cisco and Fortinet firewalls in our on-premises datacentre, our local sites, and in the Azure cloud Maintain, support and develop switching, routing and wifi solutions across our sites across the Council area, including libraries, leisure centres, day centres and staff offices Support and develop our Teams telephony solution with contact centre integration Develop, implement and maintain IT wifi network solutions to new sites and service areas, such as wifi to new sites and connectivity to new providers Develop, implement and maintain our new Voice AI solutions, connecting to existing and new applications Prepare relevant, accurate technical documentation Manage changes in accordance with ITIL processes Skills and Experience: Proven experience of a Network Engineer in a large organisation and have the ability to hit the ground running Proficiency in configuring and supporting Azure Network environments An expert supporting contact centre and Voice AI solutions such as those provided by Cirrus and AWS Expertise in providing 3rd line Network and Telephony support Excellent technical and customer skills, acting as a specialist to provide professional advice to IT colleagues and swift resolution of third-line incidents and requests to our staff Qualifications: Cisco CCNA and upwards Fortinet Certified Professional Microsoft Teams administrator This is an opportunity to be involved in developing our new Azure platform which will host all our systems. You will work with tools across Microsoft's cloud platform along with cloud based firewall solutions. You will also manage, maintain and improve our more traditional switching and edge devices and the internet connectivity to sites across the Council. It is a challenging and rewarding role within a supportive team environment and you will have a chance to make a significant impact on Central Bedfordshire Council's IT network. This role is covered by the Code of practice of the English language requirements for public sector workers. This post is subject to the disclosure of criminal records. Benefits: Annual leave allowance of 25 days+ statutory holidays rising to 32 days with length of service Generous family-friendly policies and practices Local Government Pension Scheme (LGPS) - This is a valuable part of our rewards package for employees and includes life insurance Staff electric vehicle (EV) leasing scheme at competitive rates (permanent staff only) A comprehensive IT package Annually paid social work fees for qualified social workers in adults and children's (including senior practitioners) and Team Managers where required Access to discounts on top UK retailers and local retailers A hybrid working arrangement A £250 one-off hybrid worker payment to help you adapt your home for safe and suitable working conditions Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; Network Administrator, Network Technician, Network Analyst, Network Specialist, Network Architect, Systems Engineer, IT Infrastructure Engineer, Network Operations Engineer, Network Support Engineer, IT Network Consultant will also be considered.
Are you experienced in 1st line support? Do you have a professional approach to customer service and enjoy helping people? Working as part of a cluster within the wider Technical Services Team, this role provides 1st and some 2nd line IT support to a group of academies within a Trust. Using an established helpdesk system to triage and manage support queries, you will take ownership of tasks to ensure they are followed up, completed and communication maintained with the end user throughout. A wide variety of IT disciplines are covered by the team, from local and remote user issues, networking, telephony, access control and cloud services. This is an investigative and customer-facing role, which requires good communication skills, problem solving techniques and a proactive attitude to and interest in the work. This role is based in Cambridge and the surrounding areas, so own transport is a must. In return you will receive: 25 days holiday + Bank Holidays. Career Average Revalued Earnings Pension Scheme (CARE) Free sports centre membership 20% Discount on Adult Education Classes run by the Trust. Employee Assistance Programme via Health Assured Cycle To Work Salary Sacrifice Scheme Discounted Eye Care Vouchers Free Annual Flu Jab Vouchers Duties & Responsibilities of the IT Technician: To provide first line support to users, diagnosing and resolving problems, escalating where necessary. To monitor the Trust's Helpdesk system and prioritise tickets, ensuring high quality advice is provided to end users in a timely manner. To assist in the maintenance of the client-side infrastructure, such as laptops, tablets, desktops, interactive whiteboards, and projectors, including any 1:1 scheme, where such an approach is pursued. To assist in the setup of ad hoc audio/visual equipment, as needed, such as for interviews, presentations, or theatrical productions. To provide in-class support to students and staff, as well as the use of IT during exams, as needed. To contribute to hardware and software installations and upgrades, including the imaging of laptops and desktops. To assist with the maintenance of the central systems, which include but are not limited to file, domain, print, email, threat protection, classroom A/V, backup, wireless, intranet, CCTV, MDM, access control, service monitoring, signage, database, student monitoring, remote desktop, cashless catering, patch management and application deployment. To contribute to the maintenance of school websites and SharePoint intranets, as required. To assist in the maintenance of the central ICT Asset Register and contribute to its general upkeep. To be aware of licensing, copyright, security, and data protection regulations and supporting policies accordingly. To conduct one-to-one training with staff and students in aspects of ICT usage, as needed. To ensure that the requisite Health and Safety regulations, Cyber Security best practices and other Trust policies are complied with. To always remain mindful of systems security and raise any concerns through line management. To participate as a full member of the Technical Services Team, mutually supporting colleagues across the Trust, which may involve occasional travel to other sites and being proactive in discussing developments that could enhance the service offering. To undertake any other duties consistent with the post as directed by the Director of IT. What you will need to succeed as IT Technician: A level 3 qualification in a related subject and CompTIA A+ Certification is desirable. Proficiency in the use of Microsoft Windows 10 Working knowledge of Microsoft Office applications. Knowledge of ICT hardware and software. Previous experience of working in a technical support role desirable. A working knowledge of networking Strong organisational skills Excellent attention to detail Problem solving skills. If you are interested in finding out more about this position, please contact Kyran for a chat or apply now. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.
May 14, 2024
Full time
Are you experienced in 1st line support? Do you have a professional approach to customer service and enjoy helping people? Working as part of a cluster within the wider Technical Services Team, this role provides 1st and some 2nd line IT support to a group of academies within a Trust. Using an established helpdesk system to triage and manage support queries, you will take ownership of tasks to ensure they are followed up, completed and communication maintained with the end user throughout. A wide variety of IT disciplines are covered by the team, from local and remote user issues, networking, telephony, access control and cloud services. This is an investigative and customer-facing role, which requires good communication skills, problem solving techniques and a proactive attitude to and interest in the work. This role is based in Cambridge and the surrounding areas, so own transport is a must. In return you will receive: 25 days holiday + Bank Holidays. Career Average Revalued Earnings Pension Scheme (CARE) Free sports centre membership 20% Discount on Adult Education Classes run by the Trust. Employee Assistance Programme via Health Assured Cycle To Work Salary Sacrifice Scheme Discounted Eye Care Vouchers Free Annual Flu Jab Vouchers Duties & Responsibilities of the IT Technician: To provide first line support to users, diagnosing and resolving problems, escalating where necessary. To monitor the Trust's Helpdesk system and prioritise tickets, ensuring high quality advice is provided to end users in a timely manner. To assist in the maintenance of the client-side infrastructure, such as laptops, tablets, desktops, interactive whiteboards, and projectors, including any 1:1 scheme, where such an approach is pursued. To assist in the setup of ad hoc audio/visual equipment, as needed, such as for interviews, presentations, or theatrical productions. To provide in-class support to students and staff, as well as the use of IT during exams, as needed. To contribute to hardware and software installations and upgrades, including the imaging of laptops and desktops. To assist with the maintenance of the central systems, which include but are not limited to file, domain, print, email, threat protection, classroom A/V, backup, wireless, intranet, CCTV, MDM, access control, service monitoring, signage, database, student monitoring, remote desktop, cashless catering, patch management and application deployment. To contribute to the maintenance of school websites and SharePoint intranets, as required. To assist in the maintenance of the central ICT Asset Register and contribute to its general upkeep. To be aware of licensing, copyright, security, and data protection regulations and supporting policies accordingly. To conduct one-to-one training with staff and students in aspects of ICT usage, as needed. To ensure that the requisite Health and Safety regulations, Cyber Security best practices and other Trust policies are complied with. To always remain mindful of systems security and raise any concerns through line management. To participate as a full member of the Technical Services Team, mutually supporting colleagues across the Trust, which may involve occasional travel to other sites and being proactive in discussing developments that could enhance the service offering. To undertake any other duties consistent with the post as directed by the Director of IT. What you will need to succeed as IT Technician: A level 3 qualification in a related subject and CompTIA A+ Certification is desirable. Proficiency in the use of Microsoft Windows 10 Working knowledge of Microsoft Office applications. Knowledge of ICT hardware and software. Previous experience of working in a technical support role desirable. A working knowledge of networking Strong organisational skills Excellent attention to detail Problem solving skills. If you are interested in finding out more about this position, please contact Kyran for a chat or apply now. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.
Working With Us We are a pioneering education charity, and one of the leading multi-academy trusts in the country. We have a track record of taking on some of the most challenging schools in London, turning them into places where every young person can access a high-quality education and have opportunities to succeed. Educating 1 in 41 young people in London, we now have 54 primary and secondary academies transforming the life chances and opportunities of pupils from disadvantaged backgrounds. The Harris Federation has a track record of accomplishment in achieving success through rapid school improvement and has built an unrivalled reputation for running outstanding academies in London. Our central team comprises a dedicated, driven group of departments working centrally to provide support across the Federation and all of our academies. Across a multitude of key departments, we maintain expertise all integral to supporting central and academies in areas such as Finance, HR, Data, Estates Management, Talent and many more. Main Areas of Responsibility Your responsibilities will include: Providing high-quality technical IT support, advice and guidance to students and to staff at academies and head office Ensuring all IT Support needs are logged appropriately Retaining ownership of Academy IT Support tickets and ensuring staff are regularly updated on status, and that these are resolved within the target resolution time Re-routing or escalating IT support tickets to the appropriate team as necessary and working to achieve resolution Identifying, implementing and documenting workarounds for desktop related problems Identifying recurring IT incidents and performing root cause analysis to identify the underlying cause, notifying the key contacts within the Federation and Academies under your care on detection of a major incident Imaging, maintaining and deploying Windows 10 based PCs, Laptops, Tablets, as well as Apple OS iMacs and iPads Installing configuring and maintaining computer peripheral equipment Installing and testing new software and software updates Installing, configuring and maintaining VoIP telephones Working with Technicians where necessary and providing 2nd line support for more complicated issues Familiarising yourself with network infrastructure and associated documentation Ensuring the server and network infrastructure at the Academy is regularly checked and maintained Working with the IT Service Delivery Manager and Infrastructure team to support the on-site infrastructure elements to ensure the availability and security of the network, data and applications Administering Active Directory user login accounts, Distribution and Security groups Maintaining communication between Federation and Academy IT Support staff, Service Managers and Academy SLT Please download the application pack via our careers website for the full job description and person specification. What We are Looking For We would like to hear from you if you: Are a confident communicator at all levels, with excellent verbal and writtencommunication skills. Are self-motivated, with a can-do attitude and a strong commitment to delivering results on time and to a high quality in a fast paced, constantly changing environment Have the ability to self-manage, organise, and prioritise tasks and work under pressure during troubleshooting and problem-solving Are professionally presented, flexible, adaptable and capable of handling the various pressures and demands associated with this highly customer focussed ICT support role Have good knowledge of Microsoft products, including Office 365 and SharePoint, Apple OS and other desktop related software products Have excellent troubleshooting and resolution skills, backed by a clear, analytical approach to problem solving Have the ability to react quickly and effectively to issues and opportunities Hold significant, recent experience in a similar, ITIL aligned, IT support role, preferably in a school or other educational environment Have current, in depth experience of supporting Windows 10 PCs, laptops and tablets Have recent experience of supporting Apple products, including iMacs and iPads, in an educational environment Can prove experience of supporting Microsoft products, including Office 365, SharePoint, and other desktop related products Have current, proven experience of Active Directory, including the administration of User accounts, Distribution and Security Groups within a Windows Server Active Directory Have a proven track record in working to strict timescales and of working with staff at all levels Applying for this Position Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, electric car scheme, 26 days' annual leave (plus bank holidays) for staff who work across the full year, and many other benefits. Learn more about our benefits on our website.
May 13, 2024
Full time
Working With Us We are a pioneering education charity, and one of the leading multi-academy trusts in the country. We have a track record of taking on some of the most challenging schools in London, turning them into places where every young person can access a high-quality education and have opportunities to succeed. Educating 1 in 41 young people in London, we now have 54 primary and secondary academies transforming the life chances and opportunities of pupils from disadvantaged backgrounds. The Harris Federation has a track record of accomplishment in achieving success through rapid school improvement and has built an unrivalled reputation for running outstanding academies in London. Our central team comprises a dedicated, driven group of departments working centrally to provide support across the Federation and all of our academies. Across a multitude of key departments, we maintain expertise all integral to supporting central and academies in areas such as Finance, HR, Data, Estates Management, Talent and many more. Main Areas of Responsibility Your responsibilities will include: Providing high-quality technical IT support, advice and guidance to students and to staff at academies and head office Ensuring all IT Support needs are logged appropriately Retaining ownership of Academy IT Support tickets and ensuring staff are regularly updated on status, and that these are resolved within the target resolution time Re-routing or escalating IT support tickets to the appropriate team as necessary and working to achieve resolution Identifying, implementing and documenting workarounds for desktop related problems Identifying recurring IT incidents and performing root cause analysis to identify the underlying cause, notifying the key contacts within the Federation and Academies under your care on detection of a major incident Imaging, maintaining and deploying Windows 10 based PCs, Laptops, Tablets, as well as Apple OS iMacs and iPads Installing configuring and maintaining computer peripheral equipment Installing and testing new software and software updates Installing, configuring and maintaining VoIP telephones Working with Technicians where necessary and providing 2nd line support for more complicated issues Familiarising yourself with network infrastructure and associated documentation Ensuring the server and network infrastructure at the Academy is regularly checked and maintained Working with the IT Service Delivery Manager and Infrastructure team to support the on-site infrastructure elements to ensure the availability and security of the network, data and applications Administering Active Directory user login accounts, Distribution and Security groups Maintaining communication between Federation and Academy IT Support staff, Service Managers and Academy SLT Please download the application pack via our careers website for the full job description and person specification. What We are Looking For We would like to hear from you if you: Are a confident communicator at all levels, with excellent verbal and writtencommunication skills. Are self-motivated, with a can-do attitude and a strong commitment to delivering results on time and to a high quality in a fast paced, constantly changing environment Have the ability to self-manage, organise, and prioritise tasks and work under pressure during troubleshooting and problem-solving Are professionally presented, flexible, adaptable and capable of handling the various pressures and demands associated with this highly customer focussed ICT support role Have good knowledge of Microsoft products, including Office 365 and SharePoint, Apple OS and other desktop related software products Have excellent troubleshooting and resolution skills, backed by a clear, analytical approach to problem solving Have the ability to react quickly and effectively to issues and opportunities Hold significant, recent experience in a similar, ITIL aligned, IT support role, preferably in a school or other educational environment Have current, in depth experience of supporting Windows 10 PCs, laptops and tablets Have recent experience of supporting Apple products, including iMacs and iPads, in an educational environment Can prove experience of supporting Microsoft products, including Office 365, SharePoint, and other desktop related products Have current, proven experience of Active Directory, including the administration of User accounts, Distribution and Security Groups within a Windows Server Active Directory Have a proven track record in working to strict timescales and of working with staff at all levels Applying for this Position Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, electric car scheme, 26 days' annual leave (plus bank holidays) for staff who work across the full year, and many other benefits. Learn more about our benefits on our website.
We are a fast-growing global company with 70+ consecutive quarters of consistent growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of over 10,000 companies, including 2000+ networks and 3000 cloud and IT service providers in 31 countries spanning six continents. Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best in class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success. Your Background To participate in our training programme, we are actively seeking applications from different sectors as we will provide the training you need to build a successful career within our data centres. We are looking for applicants with: A knowledge of copper or fibre cabling Experience of, or a passion for providing excellent customer service would be a huge bonus A positive outlook, a hunger to learn, and a desire to develop and grow are essential The ability to work well within a team The Role With both technical and on the job training, you'll be working as part of a busy team working together to achieve the following: Installing customer equipment and cabinets Supporting customer happiness through timely and precise order execution Conducting carrier circuit testing Installing, testing and modifying cross connections Maintaining detailed written records of all activity Why should you apply? Competitive salary 25 days holiday plus bank holidays, with the opportunity to purchase more (pro rata for shift positions) Insurance and Health: Life Assurance, Income Protection, Critical Illness Insurance, Private Healthcare, Eye Care Coverage and Gymflex Membership Investment: Employee Stock Purchase Plan and Company Pension Plan Travel: Cycle to Work Scheme and Annual Season Ticket Loan Family: Childcare Vouchers and Merlin Entertainment Pass Excellent growth and advancement opportunities Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, colour, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
Sep 20, 2022
Full time
We are a fast-growing global company with 70+ consecutive quarters of consistent growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of over 10,000 companies, including 2000+ networks and 3000 cloud and IT service providers in 31 countries spanning six continents. Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best in class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success. Your Background To participate in our training programme, we are actively seeking applications from different sectors as we will provide the training you need to build a successful career within our data centres. We are looking for applicants with: A knowledge of copper or fibre cabling Experience of, or a passion for providing excellent customer service would be a huge bonus A positive outlook, a hunger to learn, and a desire to develop and grow are essential The ability to work well within a team The Role With both technical and on the job training, you'll be working as part of a busy team working together to achieve the following: Installing customer equipment and cabinets Supporting customer happiness through timely and precise order execution Conducting carrier circuit testing Installing, testing and modifying cross connections Maintaining detailed written records of all activity Why should you apply? Competitive salary 25 days holiday plus bank holidays, with the opportunity to purchase more (pro rata for shift positions) Insurance and Health: Life Assurance, Income Protection, Critical Illness Insurance, Private Healthcare, Eye Care Coverage and Gymflex Membership Investment: Employee Stock Purchase Plan and Company Pension Plan Travel: Cycle to Work Scheme and Annual Season Ticket Loan Family: Childcare Vouchers and Merlin Entertainment Pass Excellent growth and advancement opportunities Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, colour, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
Thriving communities. Healthy cities. A brighter future. We workevery dayto make the world better. Jacobs will invest in you, your success, and the global community. Jacobs has an enviable reputation in the UK Transportation consultancy sector due to our market leading portfolio of high profile major projects with international, national and local clients that include: National Highways (formerly Highways England), Transport Scotland, Network Rail, the Welsh Government and National Contractors. We work for many of the councils and transport authorities running the UK's largest cities including London, Birmingham, Glasgow, Edinburgh, Dublin, Leeds, Manchester and have long standing client relationships and ambitious growth plans. As we prepare for a more automated, digital and decarbonised future, we will provide the training and transferable skills to take your knowledge to different markets. Specific Opportunity We are looking for a number of experienced highways design engineers to join various locations around the UK. You will support with both the continued growth of our talent and capability and the delivery of our long term pipeline of infrastructure design work. You will be an inclusive leader and will help take our business forward by being open and engaged with our Delivery 4.0 agenda to help transform and improve the way we deliver value to Clients. D4.O is about having a customer focused culture which adopts agile, collaborative and lean ways of working and looks for ways to be data driven and automated, where beneficial. Flexible working for everyone, in any role and for any reason With our UK delivery centres growing nationwide, we can be flexible with regards your location and also encourage applications from candidates looking for flexible working or reduced hours' contracts. We are following the 'hybrid' model of remote working combined with days in the office when it makes sense to do so, for example, for meetings or mentoring reasons. Flexible working is open to all employees and is simply the way we work. We recognise individuals have varying flexibility needs and wants. Regardless of reason, all employees can request to work flexibly. Flexibility at Jacobs is about pushing boundaries, thinking differently, and exploring what is possible within the team and organisation to make flexibility work. Responsibilities You will be responsible for project delivery and undertake the role of technical lead on a range of highway and transportation related projects: Reporting to the Project Manager, you will lead and mentor a small team of engineers, technicians and apprentices within own discipline working on a variety of projects. As a line manager for a small number of staff you will assist with the technical development of more junior staff. You will be responsible for the preparation. of feasibility studies, technical reports, detailed designs and production of contract documents across a variety of projects. Use your knowledge and skills in working together with the team and other disciplines in providing an integrated service to clients. Help seek innovative solutions in achieving best value in delivering our services. Help development of the team through the delivery of projects and commissions, providing technical and administrative support and leadership where required. #UKCivils #UKTransportation #UKHighways A degree in Civil Engineering or other related degree. Technical design experience gained in the transporation sector (Highways, Rail or Aviation). A focus on professional development Why Jacobs? We clear the way for inventive thinking so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. Jacobs partners with VERCIDA to help us attract and retain diverse talent. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you have any queries regarding the application process, please contact the team here . Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.
Feb 01, 2022
Full time
Thriving communities. Healthy cities. A brighter future. We workevery dayto make the world better. Jacobs will invest in you, your success, and the global community. Jacobs has an enviable reputation in the UK Transportation consultancy sector due to our market leading portfolio of high profile major projects with international, national and local clients that include: National Highways (formerly Highways England), Transport Scotland, Network Rail, the Welsh Government and National Contractors. We work for many of the councils and transport authorities running the UK's largest cities including London, Birmingham, Glasgow, Edinburgh, Dublin, Leeds, Manchester and have long standing client relationships and ambitious growth plans. As we prepare for a more automated, digital and decarbonised future, we will provide the training and transferable skills to take your knowledge to different markets. Specific Opportunity We are looking for a number of experienced highways design engineers to join various locations around the UK. You will support with both the continued growth of our talent and capability and the delivery of our long term pipeline of infrastructure design work. You will be an inclusive leader and will help take our business forward by being open and engaged with our Delivery 4.0 agenda to help transform and improve the way we deliver value to Clients. D4.O is about having a customer focused culture which adopts agile, collaborative and lean ways of working and looks for ways to be data driven and automated, where beneficial. Flexible working for everyone, in any role and for any reason With our UK delivery centres growing nationwide, we can be flexible with regards your location and also encourage applications from candidates looking for flexible working or reduced hours' contracts. We are following the 'hybrid' model of remote working combined with days in the office when it makes sense to do so, for example, for meetings or mentoring reasons. Flexible working is open to all employees and is simply the way we work. We recognise individuals have varying flexibility needs and wants. Regardless of reason, all employees can request to work flexibly. Flexibility at Jacobs is about pushing boundaries, thinking differently, and exploring what is possible within the team and organisation to make flexibility work. Responsibilities You will be responsible for project delivery and undertake the role of technical lead on a range of highway and transportation related projects: Reporting to the Project Manager, you will lead and mentor a small team of engineers, technicians and apprentices within own discipline working on a variety of projects. As a line manager for a small number of staff you will assist with the technical development of more junior staff. You will be responsible for the preparation. of feasibility studies, technical reports, detailed designs and production of contract documents across a variety of projects. Use your knowledge and skills in working together with the team and other disciplines in providing an integrated service to clients. Help seek innovative solutions in achieving best value in delivering our services. Help development of the team through the delivery of projects and commissions, providing technical and administrative support and leadership where required. #UKCivils #UKTransportation #UKHighways A degree in Civil Engineering or other related degree. Technical design experience gained in the transporation sector (Highways, Rail or Aviation). A focus on professional development Why Jacobs? We clear the way for inventive thinking so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. Jacobs partners with VERCIDA to help us attract and retain diverse talent. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you have any queries regarding the application process, please contact the team here . Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.
Thriving communities. Healthy cities. A brighter future. We workevery dayto make the world better. Jacobs will invest in you, your success, and the global community. Jacobs has an enviable reputation in the UK Transportation consultancy sector due to our market leading portfolio of high profile major projects with international, national and local clients that include: National Highways (formerly Highways England), Transport Scotland, Network Rail, the Welsh Government and National Contractors. We work for many of the councils and transport authorities running the UK's largest cities including London, Birmingham, Glasgow, Edinburgh, Dublin, Leeds, Manchester and have long standing client relationships and ambitious growth plans. As we prepare for a more automated, digital and decarbonised future, we will provide the training and transferable skills to take your knowledge to different markets. Specific Opportunity We are looking for a number of experienced highways design engineers to join various locations around the UK. You will support with both the continued growth of our talent and capability and the delivery of our long term pipeline of infrastructure design work. You will be an inclusive leader and will help take our business forward by being open and engaged with our Delivery 4.0 agenda to help transform and improve the way we deliver value to Clients. D4.O is about having a customer focused culture which adopts agile, collaborative and lean ways of working and looks for ways to be data driven and automated, where beneficial. Flexible working for everyone, in any role and for any reason With our UK delivery centres growing nationwide, we can be flexible with regards your location and also encourage applications from candidates looking for flexible working or reduced hours' contracts. We are following the 'hybrid' model of remote working combined with days in the office when it makes sense to do so, for example, for meetings or mentoring reasons. Flexible working is open to all employees and is simply the way we work. We recognise individuals have varying flexibility needs and wants. Regardless of reason, all employees can request to work flexibly. Flexibility at Jacobs is about pushing boundaries, thinking differently, and exploring what is possible within the team and organisation to make flexibility work. Responsibilities You will be responsible for project delivery and undertake the role of technical lead on a range of highway and transportation related projects: Reporting to the Project Manager, you will lead and mentor a small team of engineers, technicians and apprentices within own discipline working on a variety of projects. As a line manager for a small number of staff you will assist with the technical development of more junior staff. You will be responsible for the preparation. of feasibility studies, technical reports, detailed designs and production of contract documents across a variety of projects. Use your knowledge and skills in working together with the team and other disciplines in providing an integrated service to clients. Help seek innovative solutions in achieving best value in delivering our services. Help development of the team through the delivery of projects and commissions, providing technical and administrative support and leadership where required. #UKCivils #UKTransportation #UKHighways A degree in Civil Engineering or other related degree. Technical design experience gained in the transporation sector (Highways, Rail or Aviation). A focus on professional development Why Jacobs? We clear the way for inventive thinking so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. Jacobs partners with VERCIDA to help us attract and retain diverse talent. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you have any queries regarding the application process, please contact the team here . Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.
Feb 01, 2022
Full time
Thriving communities. Healthy cities. A brighter future. We workevery dayto make the world better. Jacobs will invest in you, your success, and the global community. Jacobs has an enviable reputation in the UK Transportation consultancy sector due to our market leading portfolio of high profile major projects with international, national and local clients that include: National Highways (formerly Highways England), Transport Scotland, Network Rail, the Welsh Government and National Contractors. We work for many of the councils and transport authorities running the UK's largest cities including London, Birmingham, Glasgow, Edinburgh, Dublin, Leeds, Manchester and have long standing client relationships and ambitious growth plans. As we prepare for a more automated, digital and decarbonised future, we will provide the training and transferable skills to take your knowledge to different markets. Specific Opportunity We are looking for a number of experienced highways design engineers to join various locations around the UK. You will support with both the continued growth of our talent and capability and the delivery of our long term pipeline of infrastructure design work. You will be an inclusive leader and will help take our business forward by being open and engaged with our Delivery 4.0 agenda to help transform and improve the way we deliver value to Clients. D4.O is about having a customer focused culture which adopts agile, collaborative and lean ways of working and looks for ways to be data driven and automated, where beneficial. Flexible working for everyone, in any role and for any reason With our UK delivery centres growing nationwide, we can be flexible with regards your location and also encourage applications from candidates looking for flexible working or reduced hours' contracts. We are following the 'hybrid' model of remote working combined with days in the office when it makes sense to do so, for example, for meetings or mentoring reasons. Flexible working is open to all employees and is simply the way we work. We recognise individuals have varying flexibility needs and wants. Regardless of reason, all employees can request to work flexibly. Flexibility at Jacobs is about pushing boundaries, thinking differently, and exploring what is possible within the team and organisation to make flexibility work. Responsibilities You will be responsible for project delivery and undertake the role of technical lead on a range of highway and transportation related projects: Reporting to the Project Manager, you will lead and mentor a small team of engineers, technicians and apprentices within own discipline working on a variety of projects. As a line manager for a small number of staff you will assist with the technical development of more junior staff. You will be responsible for the preparation. of feasibility studies, technical reports, detailed designs and production of contract documents across a variety of projects. Use your knowledge and skills in working together with the team and other disciplines in providing an integrated service to clients. Help seek innovative solutions in achieving best value in delivering our services. Help development of the team through the delivery of projects and commissions, providing technical and administrative support and leadership where required. #UKCivils #UKTransportation #UKHighways A degree in Civil Engineering or other related degree. Technical design experience gained in the transporation sector (Highways, Rail or Aviation). A focus on professional development Why Jacobs? We clear the way for inventive thinking so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. Jacobs partners with VERCIDA to help us attract and retain diverse talent. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you have any queries regarding the application process, please contact the team here . Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.
Thriving communities. Healthy cities. A brighter future. We workevery dayto make the world better. Jacobs will invest in you, your success, and the global community. Jacobs has an enviable reputation in the UK Transportation consultancy sector due to our market leading portfolio of high profile major projects with international, national and local clients that include: National Highways (formerly Highways England), Transport Scotland, Network Rail, the Welsh Government and National Contractors. We work for many of the councils and transport authorities running the UK's largest cities including London, Birmingham, Glasgow, Edinburgh, Dublin, Leeds, Manchester and have long standing client relationships and ambitious growth plans. As we prepare for a more automated, digital and decarbonised future, we will provide the training and transferable skills to take your knowledge to different markets. Specific Opportunity We are looking for a number of experienced highways design engineers to join various locations around the UK. You will support with both the continued growth of our talent and capability and the delivery of our long term pipeline of infrastructure design work. You will be an inclusive leader and will help take our business forward by being open and engaged with our Delivery 4.0 agenda to help transform and improve the way we deliver value to Clients. D4.O is about having a customer focused culture which adopts agile, collaborative and lean ways of working and looks for ways to be data driven and automated, where beneficial. Flexible working for everyone, in any role and for any reason With our UK delivery centres growing nationwide, we can be flexible with regards your location and also encourage applications from candidates looking for flexible working or reduced hours' contracts. We are following the 'hybrid' model of remote working combined with days in the office when it makes sense to do so, for example, for meetings or mentoring reasons. Flexible working is open to all employees and is simply the way we work. We recognise individuals have varying flexibility needs and wants. Regardless of reason, all employees can request to work flexibly. Flexibility at Jacobs is about pushing boundaries, thinking differently, and exploring what is possible within the team and organisation to make flexibility work. Responsibilities You will be responsible for project delivery and undertake the role of technical lead on a range of highway and transportation related projects: Reporting to the Project Manager, you will lead and mentor a small team of engineers, technicians and apprentices within own discipline working on a variety of projects. As a line manager for a small number of staff you will assist with the technical development of more junior staff. You will be responsible for the preparation. of feasibility studies, technical reports, detailed designs and production of contract documents across a variety of projects. Use your knowledge and skills in working together with the team and other disciplines in providing an integrated service to clients. Help seek innovative solutions in achieving best value in delivering our services. Help development of the team through the delivery of projects and commissions, providing technical and administrative support and leadership where required. #UKCivils #UKTransportation #UKHighways A degree in Civil Engineering or other related degree. Technical design experience gained in the transporation sector (Highways, Rail or Aviation). A focus on professional development Why Jacobs? We clear the way for inventive thinking so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. Jacobs partners with VERCIDA to help us attract and retain diverse talent. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you have any queries regarding the application process, please contact the team here . Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.
Feb 01, 2022
Full time
Thriving communities. Healthy cities. A brighter future. We workevery dayto make the world better. Jacobs will invest in you, your success, and the global community. Jacobs has an enviable reputation in the UK Transportation consultancy sector due to our market leading portfolio of high profile major projects with international, national and local clients that include: National Highways (formerly Highways England), Transport Scotland, Network Rail, the Welsh Government and National Contractors. We work for many of the councils and transport authorities running the UK's largest cities including London, Birmingham, Glasgow, Edinburgh, Dublin, Leeds, Manchester and have long standing client relationships and ambitious growth plans. As we prepare for a more automated, digital and decarbonised future, we will provide the training and transferable skills to take your knowledge to different markets. Specific Opportunity We are looking for a number of experienced highways design engineers to join various locations around the UK. You will support with both the continued growth of our talent and capability and the delivery of our long term pipeline of infrastructure design work. You will be an inclusive leader and will help take our business forward by being open and engaged with our Delivery 4.0 agenda to help transform and improve the way we deliver value to Clients. D4.O is about having a customer focused culture which adopts agile, collaborative and lean ways of working and looks for ways to be data driven and automated, where beneficial. Flexible working for everyone, in any role and for any reason With our UK delivery centres growing nationwide, we can be flexible with regards your location and also encourage applications from candidates looking for flexible working or reduced hours' contracts. We are following the 'hybrid' model of remote working combined with days in the office when it makes sense to do so, for example, for meetings or mentoring reasons. Flexible working is open to all employees and is simply the way we work. We recognise individuals have varying flexibility needs and wants. Regardless of reason, all employees can request to work flexibly. Flexibility at Jacobs is about pushing boundaries, thinking differently, and exploring what is possible within the team and organisation to make flexibility work. Responsibilities You will be responsible for project delivery and undertake the role of technical lead on a range of highway and transportation related projects: Reporting to the Project Manager, you will lead and mentor a small team of engineers, technicians and apprentices within own discipline working on a variety of projects. As a line manager for a small number of staff you will assist with the technical development of more junior staff. You will be responsible for the preparation. of feasibility studies, technical reports, detailed designs and production of contract documents across a variety of projects. Use your knowledge and skills in working together with the team and other disciplines in providing an integrated service to clients. Help seek innovative solutions in achieving best value in delivering our services. Help development of the team through the delivery of projects and commissions, providing technical and administrative support and leadership where required. #UKCivils #UKTransportation #UKHighways A degree in Civil Engineering or other related degree. Technical design experience gained in the transporation sector (Highways, Rail or Aviation). A focus on professional development Why Jacobs? We clear the way for inventive thinking so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. Jacobs partners with VERCIDA to help us attract and retain diverse talent. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you have any queries regarding the application process, please contact the team here . Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.
Thriving communities. Healthy cities. A brighter future. We workevery dayto make the world better. Jacobs will invest in you, your success, and the global community. Jacobs has an enviable reputation in the UK Transportation consultancy sector due to our market leading portfolio of high profile major projects with international, national and local clients that include: National Highways (formerly Highways England), Transport Scotland, Network Rail, the Welsh Government and National Contractors. We work for many of the councils and transport authorities running the UK's largest cities including London, Birmingham, Glasgow, Edinburgh, Dublin, Leeds, Manchester and have long standing client relationships and ambitious growth plans. As we prepare for a more automated, digital and decarbonised future, we will provide the training and transferable skills to take your knowledge to different markets. Specific Opportunity We are looking for a number of experienced highways design engineers to join various locations around the UK. You will support with both the continued growth of our talent and capability and the delivery of our long term pipeline of infrastructure design work. You will be an inclusive leader and will help take our business forward by being open and engaged with our Delivery 4.0 agenda to help transform and improve the way we deliver value to Clients. D4.O is about having a customer focused culture which adopts agile, collaborative and lean ways of working and looks for ways to be data driven and automated, where beneficial. Flexible working for everyone, in any role and for any reason With our UK delivery centres growing nationwide, we can be flexible with regards your location and also encourage applications from candidates looking for flexible working or reduced hours' contracts. We are following the 'hybrid' model of remote working combined with days in the office when it makes sense to do so, for example, for meetings or mentoring reasons. Flexible working is open to all employees and is simply the way we work. We recognise individuals have varying flexibility needs and wants. Regardless of reason, all employees can request to work flexibly. Flexibility at Jacobs is about pushing boundaries, thinking differently, and exploring what is possible within the team and organisation to make flexibility work. Responsibilities You will be responsible for project delivery and undertake the role of technical lead on a range of highway and transportation related projects: Reporting to the Project Manager, you will lead and mentor a small team of engineers, technicians and apprentices within own discipline working on a variety of projects. As a line manager for a small number of staff you will assist with the technical development of more junior staff. You will be responsible for the preparation. of feasibility studies, technical reports, detailed designs and production of contract documents across a variety of projects. Use your knowledge and skills in working together with the team and other disciplines in providing an integrated service to clients. Help seek innovative solutions in achieving best value in delivering our services. Help development of the team through the delivery of projects and commissions, providing technical and administrative support and leadership where required. #UKCivils #UKTransportation #UKHighways A degree in Civil Engineering or other related degree. Technical design experience gained in the transporation sector (Highways, Rail or Aviation). A focus on professional development Why Jacobs? We clear the way for inventive thinking so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. Jacobs partners with VERCIDA to help us attract and retain diverse talent. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you have any queries regarding the application process, please contact the team here . Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.
Feb 01, 2022
Full time
Thriving communities. Healthy cities. A brighter future. We workevery dayto make the world better. Jacobs will invest in you, your success, and the global community. Jacobs has an enviable reputation in the UK Transportation consultancy sector due to our market leading portfolio of high profile major projects with international, national and local clients that include: National Highways (formerly Highways England), Transport Scotland, Network Rail, the Welsh Government and National Contractors. We work for many of the councils and transport authorities running the UK's largest cities including London, Birmingham, Glasgow, Edinburgh, Dublin, Leeds, Manchester and have long standing client relationships and ambitious growth plans. As we prepare for a more automated, digital and decarbonised future, we will provide the training and transferable skills to take your knowledge to different markets. Specific Opportunity We are looking for a number of experienced highways design engineers to join various locations around the UK. You will support with both the continued growth of our talent and capability and the delivery of our long term pipeline of infrastructure design work. You will be an inclusive leader and will help take our business forward by being open and engaged with our Delivery 4.0 agenda to help transform and improve the way we deliver value to Clients. D4.O is about having a customer focused culture which adopts agile, collaborative and lean ways of working and looks for ways to be data driven and automated, where beneficial. Flexible working for everyone, in any role and for any reason With our UK delivery centres growing nationwide, we can be flexible with regards your location and also encourage applications from candidates looking for flexible working or reduced hours' contracts. We are following the 'hybrid' model of remote working combined with days in the office when it makes sense to do so, for example, for meetings or mentoring reasons. Flexible working is open to all employees and is simply the way we work. We recognise individuals have varying flexibility needs and wants. Regardless of reason, all employees can request to work flexibly. Flexibility at Jacobs is about pushing boundaries, thinking differently, and exploring what is possible within the team and organisation to make flexibility work. Responsibilities You will be responsible for project delivery and undertake the role of technical lead on a range of highway and transportation related projects: Reporting to the Project Manager, you will lead and mentor a small team of engineers, technicians and apprentices within own discipline working on a variety of projects. As a line manager for a small number of staff you will assist with the technical development of more junior staff. You will be responsible for the preparation. of feasibility studies, technical reports, detailed designs and production of contract documents across a variety of projects. Use your knowledge and skills in working together with the team and other disciplines in providing an integrated service to clients. Help seek innovative solutions in achieving best value in delivering our services. Help development of the team through the delivery of projects and commissions, providing technical and administrative support and leadership where required. #UKCivils #UKTransportation #UKHighways A degree in Civil Engineering or other related degree. Technical design experience gained in the transporation sector (Highways, Rail or Aviation). A focus on professional development Why Jacobs? We clear the way for inventive thinking so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture: We're invested in you and your success. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. We aim to make inclusion and diversity core attributes of our identity, embedded in all our employment and business practices in all locations. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. Jacobs partners with VERCIDA to help us attract and retain diverse talent. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you have any queries regarding the application process, please contact the team here . Successful candidates will be asked to complete a Baseline Personnel Security Standard Pre-Employment check and will be required to undergo various checks including: Identity, Right to Work; Employment/Education History and Criminal Record. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected.
Network Engineer required for a 3 month initial contract based in Norwich Your new role The role holder will be responsible for the providing operational support for the data and telephony systems. The role holder will lead in one or more of the areas noted as duties and responsibilities and provide back-up and cover in the other areas as required. The role holder may be expected to contribute to a variety of projects and from time to time may be expected to lead a project strand or small project. The role holder will assist with the development of best practice guidelines and will work with the Network Specialist (Operations) to implement standards. Applications are welcomed from all technical IT staff who have experience of working with enterprise-level solutions. Networking posts are not limited to those with a pre-existing networking background, or knowledge of our existing vendors, since full training will be given. Duties and Responsibilities Providing operational support for all data and telephony network systems Supervising the installation of network cabling infrastructure, including: Liaising with contractors and sub-contractors Inspecting the quality of work both during and after installation and reporting issues to the Network Specialist (Operations). This includes adherence to quality of materials, installation practices, quality standards, site cleanliness and tidiness and health and safety issues Ensuring the appropriate pre-installation surveys are done and all information, including information relating to the specific health and safety aspects of undertaking the work, are collated and distributed before work starts. Ensuring that documentation is supplied and maintained to an acceptable standard for test results and drawings Arranging recharges and payments for work undertaken as necessary Performing site surveys to determine customer requirements and recommending the location of cabinets, position and quantity of outlets, cabling routes, basket and tray work requirements, power requirements, existing infrastructure, available capacity of networking equipment and telephony requirements Drafting paperwork so that quotations can be obtained and accompanying potential contractors on site visits Installing, commissioning and decommissioning Switches and other network equipment Installing and testing network and telephony monitoring and management software Installing, commissioning and decommissioning telephony equipment and related services (eg call logger and voicemail systems) Monitoring the network, including: Checking Firewall and ancillary logs for incidents Checking network monitoring tools to identify activity which could, potentially, disrupt services Monitoring network traffic to baseline and profile service Assisting with changes to network configurations Monitoring performance and providing reports Liaising with IT service desk staff and Data Centre technicians to provide information on service status Investigating problems, resolving faults and providing general support, in liaison with the Network Specialist (Operations) Liaising with contractors as required Assisting with the provision of network documentation Acting as the technical lead in this area Leading project strands or small projects and contributing to projects as required Assisting with the identification and sourcing appropriate IT training and consultancy Keeping abreast of relevant technologies Working with the Head of Networking and the other Network Specialists to develop, implement and monitor working standards and best practice guidelines. Assisting with supplier negotiations as appropriate Assisting with the development and delivery of network and telephony support strategies, potentially including: Operational log analysis Automation and orchestration (ansible, puppet etc) The networking team provide a range of services into the university including Wired connections - Switches, routing, load balancing and Firewalling Wireless connections - including RADIUS authentication Virtual Private Networking (VPN) IP Address Management - including DNS and DHCP Wide Area Network (WAN) links Telephony - including voicemail What you'll need to succeed Previous skills/experience required Expert knowledge of current networking and/or systems technologies and their application Documentation skills Expert knowledge of implementing and maintaining networking infrastructure: egone or more of Routers, Switches load balancers, Firewalls, VPNs, wireless, DNS/DHCP etc Strong written and oral communications, presentation and negotiating skills Analytic and problem-solving skills Commitment to the service ethos and user focussed Ability to work independently and within a small team Ability to work in a demanding environment and to tight deadlines Demonstrable communication skills in English language. Flexible approach to work, including planned out of hours work An HND or equivalent qualification in IT or related subject area or equivalent experience Demonstrable experience of maintaining components of an enterprise-level IT infrastructure. Experience of working with/managing suppliers Desirable experience Working experience of project management - ie membership of a project team Experience of working with/managing suppliers Experience of working with log files (eg for correlating events and/or fault diagnosis) An IT related degree or equivalent qualification Certification in Network or Telephony Technology What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Nov 05, 2021
Contractor
Network Engineer required for a 3 month initial contract based in Norwich Your new role The role holder will be responsible for the providing operational support for the data and telephony systems. The role holder will lead in one or more of the areas noted as duties and responsibilities and provide back-up and cover in the other areas as required. The role holder may be expected to contribute to a variety of projects and from time to time may be expected to lead a project strand or small project. The role holder will assist with the development of best practice guidelines and will work with the Network Specialist (Operations) to implement standards. Applications are welcomed from all technical IT staff who have experience of working with enterprise-level solutions. Networking posts are not limited to those with a pre-existing networking background, or knowledge of our existing vendors, since full training will be given. Duties and Responsibilities Providing operational support for all data and telephony network systems Supervising the installation of network cabling infrastructure, including: Liaising with contractors and sub-contractors Inspecting the quality of work both during and after installation and reporting issues to the Network Specialist (Operations). This includes adherence to quality of materials, installation practices, quality standards, site cleanliness and tidiness and health and safety issues Ensuring the appropriate pre-installation surveys are done and all information, including information relating to the specific health and safety aspects of undertaking the work, are collated and distributed before work starts. Ensuring that documentation is supplied and maintained to an acceptable standard for test results and drawings Arranging recharges and payments for work undertaken as necessary Performing site surveys to determine customer requirements and recommending the location of cabinets, position and quantity of outlets, cabling routes, basket and tray work requirements, power requirements, existing infrastructure, available capacity of networking equipment and telephony requirements Drafting paperwork so that quotations can be obtained and accompanying potential contractors on site visits Installing, commissioning and decommissioning Switches and other network equipment Installing and testing network and telephony monitoring and management software Installing, commissioning and decommissioning telephony equipment and related services (eg call logger and voicemail systems) Monitoring the network, including: Checking Firewall and ancillary logs for incidents Checking network monitoring tools to identify activity which could, potentially, disrupt services Monitoring network traffic to baseline and profile service Assisting with changes to network configurations Monitoring performance and providing reports Liaising with IT service desk staff and Data Centre technicians to provide information on service status Investigating problems, resolving faults and providing general support, in liaison with the Network Specialist (Operations) Liaising with contractors as required Assisting with the provision of network documentation Acting as the technical lead in this area Leading project strands or small projects and contributing to projects as required Assisting with the identification and sourcing appropriate IT training and consultancy Keeping abreast of relevant technologies Working with the Head of Networking and the other Network Specialists to develop, implement and monitor working standards and best practice guidelines. Assisting with supplier negotiations as appropriate Assisting with the development and delivery of network and telephony support strategies, potentially including: Operational log analysis Automation and orchestration (ansible, puppet etc) The networking team provide a range of services into the university including Wired connections - Switches, routing, load balancing and Firewalling Wireless connections - including RADIUS authentication Virtual Private Networking (VPN) IP Address Management - including DNS and DHCP Wide Area Network (WAN) links Telephony - including voicemail What you'll need to succeed Previous skills/experience required Expert knowledge of current networking and/or systems technologies and their application Documentation skills Expert knowledge of implementing and maintaining networking infrastructure: egone or more of Routers, Switches load balancers, Firewalls, VPNs, wireless, DNS/DHCP etc Strong written and oral communications, presentation and negotiating skills Analytic and problem-solving skills Commitment to the service ethos and user focussed Ability to work independently and within a small team Ability to work in a demanding environment and to tight deadlines Demonstrable communication skills in English language. Flexible approach to work, including planned out of hours work An HND or equivalent qualification in IT or related subject area or equivalent experience Demonstrable experience of maintaining components of an enterprise-level IT infrastructure. Experience of working with/managing suppliers Desirable experience Working experience of project management - ie membership of a project team Experience of working with/managing suppliers Experience of working with log files (eg for correlating events and/or fault diagnosis) An IT related degree or equivalent qualification Certification in Network or Telephony Technology What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
You will be part of the Data Centre Team that is responsible for the operational support of all systems in the main University's Data Centres. This includes responsibility for over 500 servers, facilities managed systems for Schools, Faculties and Central Units and hosting facilities for external organisations. You will hold a HND in Computing or related subject area (or equivalent qualification or directly relevant experience) and have knowledge of Windows server operating systems (Windows server 2012, 2016 and 2019) and/or Unix operating systems (Red Hat 6 and 7). Documentation, analytic and problem-solving skills in a computing environment are also essential. You may be required to participate in the Out of Hours cover scheme. The post is available immediately on a Full-Time, indefinite basis. Closing date: Wednesday 20 October 2021 To apply for this vacancy, please follow the online instructions after the clicking the apply button. The University is a Silver Athena Swan Award holder and aims to make its first submission to the Race Equality Charter in 2022. REF: TC775
Oct 05, 2021
Full time
You will be part of the Data Centre Team that is responsible for the operational support of all systems in the main University's Data Centres. This includes responsibility for over 500 servers, facilities managed systems for Schools, Faculties and Central Units and hosting facilities for external organisations. You will hold a HND in Computing or related subject area (or equivalent qualification or directly relevant experience) and have knowledge of Windows server operating systems (Windows server 2012, 2016 and 2019) and/or Unix operating systems (Red Hat 6 and 7). Documentation, analytic and problem-solving skills in a computing environment are also essential. You may be required to participate in the Out of Hours cover scheme. The post is available immediately on a Full-Time, indefinite basis. Closing date: Wednesday 20 October 2021 To apply for this vacancy, please follow the online instructions after the clicking the apply button. The University is a Silver Athena Swan Award holder and aims to make its first submission to the Race Equality Charter in 2022. REF: TC775
Windows Support Technician 12 month Fixed-Term Contract Our client is seeking an IT Support Technician to join the IT Services Team. As part of the team, you will provide client end users with technical support and troubleshooting services across a wide range of computer hardware and software systems. The successful candidate will be capable of taking ownership of individual requests, pursuing them to completion. The client requires an excellent team player with a proactive attitude, who is enthusiastic and has an aptitude for learning. The site is a networked environment comprised of over 700 computers, (predominantly Windows but with a significant number of Mac's). System Engineers work closely with IT Support technicians, in an environment with over 150 physical and virtual Servers, (Windows, Linux and VMWare). A purpose-built data centre is at the heart of the client's infrastructure, with a fully meshed network and over a petabyte of disk storage in a tiered system. The client supports a hybrid Microsoft Office 365 environment, utilises an endpoint systems management application and continues to improve their processes with the use of PowerShell. Main duties/key responsibilities: Provide frontline IT technical support, either remotely or at the physical location Take ownership of tasks generated through the helpdesk system, pursuing them to completion Install, diagnose, repair, maintain, and upgrade hardware and software systems Maintain optimal Workstation performance across site via proactive strategies Follow and contribute to standard processes and local team policies Undertake auditing of software and hardware Create new user accounts and archive old user accounts in accordance with local policy Specify, procure, configure and deploy new computers and devices Undertake general troubleshooting and investigative work Provide user training and support of basic computer and application use Contribute ideas for streamlining and improving team processes
Sep 10, 2021
Windows Support Technician 12 month Fixed-Term Contract Our client is seeking an IT Support Technician to join the IT Services Team. As part of the team, you will provide client end users with technical support and troubleshooting services across a wide range of computer hardware and software systems. The successful candidate will be capable of taking ownership of individual requests, pursuing them to completion. The client requires an excellent team player with a proactive attitude, who is enthusiastic and has an aptitude for learning. The site is a networked environment comprised of over 700 computers, (predominantly Windows but with a significant number of Mac's). System Engineers work closely with IT Support technicians, in an environment with over 150 physical and virtual Servers, (Windows, Linux and VMWare). A purpose-built data centre is at the heart of the client's infrastructure, with a fully meshed network and over a petabyte of disk storage in a tiered system. The client supports a hybrid Microsoft Office 365 environment, utilises an endpoint systems management application and continues to improve their processes with the use of PowerShell. Main duties/key responsibilities: Provide frontline IT technical support, either remotely or at the physical location Take ownership of tasks generated through the helpdesk system, pursuing them to completion Install, diagnose, repair, maintain, and upgrade hardware and software systems Maintain optimal Workstation performance across site via proactive strategies Follow and contribute to standard processes and local team policies Undertake auditing of software and hardware Create new user accounts and archive old user accounts in accordance with local policy Specify, procure, configure and deploy new computers and devices Undertake general troubleshooting and investigative work Provide user training and support of basic computer and application use Contribute ideas for streamlining and improving team processes
IT Support Technician (Shift Working) - Full time - Department: CODAS & IT - Salary: £33,297 to £35,520 + excellent benefits including outstanding pension - Confirmed Grade: Level 4 - Site Location: UKAEA Culham, Oxfordshire or Rotherham, Yorkshire Company Description By 2050, the planet could be using twice as much electricity compared to today. Are you interested in contributing and helping to shape the future of the world's energy? If so, read on. Fusion, the process that powers the sun and stars, is one of the most promising options for generating the cleaner, carbon-free energy that our world badly needs. UKAEA are at the forefront of realising energy from fusion, working with industry and research partners to deliver the ground-breaking developments that will underpin tomorrow's fusion power stations with the aim of bringing fusion electricity to the grid. Who are we looking for? The UK Atomic Energy Authority have an excellent opportunity for an IT Support Technician to join their shift team within the CODAS & IT department. The IT Support team consists of 12 employees who are responsible for providing IT support for circa 1,800 on-site users (plus additional remote users) operating approximately 3,000 servers, PCs, laptops and other devices across the Culham site. As an IT Support Technician, you will form part of the CST shift team providing 24/7 1st line support for experimental, scientific and business IT systems, primarily within the primary and secondary data centre facilities. This includes data centre infrastructure such as cooling and power systems, racks, servers, storage systems, plant computer systems, networks, printers, software and video conferencing services. In addition, the role involves the monitoring of services using various software tools. You will be involved with the use and development of IT support services including internal processes and web-based intranet information systems. You will also maintain high standards of service delivery with an emphasis on timely and efficient management of tasks; to respond to or escalate incidents and requests. You will also provide a vital first contact role in monitoring, diagnosing and resolving IT problems to ensure services are ready and available to the experiment and business users. The role involves working closely with 2nd/3rd line IT support teams as well as site facility teams and external service providers. Please note that this role will involve you providing support to the J2 Shift technician and IRO teams for the Communications Officer and search/lockup role. You will also carry out the duties of Fire Warden. What will you be responsible for? - Provide hardware support for computer platforms including PCs, laptops, tablets, servers and storage arrays - Provide Operating System support for Microsoft Windows, Linux, macOS and IOS - Provide support and monitoring of the site networks and service infrastructure - Support data centre power and environmental systems - Assist in the assembly and installation of IT computer racks and embedded systems - Develop processes and procedures to assist the support team tasks and activities - Produce knowledge articles for inclusion into the ITSM tool to aid and promote user self-service Essential skills, experience and competence required - A-level or equivalent (e.g. BTEC, HNC) in an IT or science-related subject - Experience of working within an IT support environment - Good knowledge of Microsoft Windows with optional MAC operating systems - Good knowledge of Microsoft Office 365 including Word, Excel, Outlook, OneDrive and SharePoint - Good knowledge of PC, laptop, server, storage system and peripheral hardware - Good knowledge of wired and wireless networks - Experience of using a recognised ITSM application - Excellent communication skills Desirable skills, experience and competence - Experience of working and supporting a medium-sized data centre. What we offer - A competitive salary - A culture committed to being fully inclusive, supported by a Being Inclusive Strategy and Inclusion Ambassadors - An Employee Assistance Programme and trained Mental Health First Aiders, with a full calendar of health and wellbeing initiatives - Flexible working options including family-friendly policies - Emergency leave (paid) - 30.5 days' annual leave (including privilege days and 3 days between Christmas and New Year) increased with length of service - Wide range of career development opportunities (e.g. professional registration, internal promotions, coaching and mentoring programme) - Outstanding defined benefit pension scheme - Annual corporate bonus scheme - Relocation allowance (if eligible) We welcome applications from under-represented groups, particularly from individuals from Black and other ethnic minority backgrounds, including nationality and citizenship, people with disabilities, (visible and hidden) and women. Our dedicated Equality, Diversity and Inclusion Partner, with the support of our Inclusion Ambassadors, is actively promoting and advancing diversity and inclusion in the organisation to help make our organisation an employer of choice. We are easily accessible by car and are a 10 minute walk from Culham Railway Station. Please be advised that this vacancy is scheduled to close on 6th April 2021 but may close earlier than stated if large or sufficient numbers of applications are received. Please note, all employees working at the UK Atomic Energy Authority will be required to complete an online Disclosure Certificate application as part of their clearance.
Mar 17, 2021
Full time
IT Support Technician (Shift Working) - Full time - Department: CODAS & IT - Salary: £33,297 to £35,520 + excellent benefits including outstanding pension - Confirmed Grade: Level 4 - Site Location: UKAEA Culham, Oxfordshire or Rotherham, Yorkshire Company Description By 2050, the planet could be using twice as much electricity compared to today. Are you interested in contributing and helping to shape the future of the world's energy? If so, read on. Fusion, the process that powers the sun and stars, is one of the most promising options for generating the cleaner, carbon-free energy that our world badly needs. UKAEA are at the forefront of realising energy from fusion, working with industry and research partners to deliver the ground-breaking developments that will underpin tomorrow's fusion power stations with the aim of bringing fusion electricity to the grid. Who are we looking for? The UK Atomic Energy Authority have an excellent opportunity for an IT Support Technician to join their shift team within the CODAS & IT department. The IT Support team consists of 12 employees who are responsible for providing IT support for circa 1,800 on-site users (plus additional remote users) operating approximately 3,000 servers, PCs, laptops and other devices across the Culham site. As an IT Support Technician, you will form part of the CST shift team providing 24/7 1st line support for experimental, scientific and business IT systems, primarily within the primary and secondary data centre facilities. This includes data centre infrastructure such as cooling and power systems, racks, servers, storage systems, plant computer systems, networks, printers, software and video conferencing services. In addition, the role involves the monitoring of services using various software tools. You will be involved with the use and development of IT support services including internal processes and web-based intranet information systems. You will also maintain high standards of service delivery with an emphasis on timely and efficient management of tasks; to respond to or escalate incidents and requests. You will also provide a vital first contact role in monitoring, diagnosing and resolving IT problems to ensure services are ready and available to the experiment and business users. The role involves working closely with 2nd/3rd line IT support teams as well as site facility teams and external service providers. Please note that this role will involve you providing support to the J2 Shift technician and IRO teams for the Communications Officer and search/lockup role. You will also carry out the duties of Fire Warden. What will you be responsible for? - Provide hardware support for computer platforms including PCs, laptops, tablets, servers and storage arrays - Provide Operating System support for Microsoft Windows, Linux, macOS and IOS - Provide support and monitoring of the site networks and service infrastructure - Support data centre power and environmental systems - Assist in the assembly and installation of IT computer racks and embedded systems - Develop processes and procedures to assist the support team tasks and activities - Produce knowledge articles for inclusion into the ITSM tool to aid and promote user self-service Essential skills, experience and competence required - A-level or equivalent (e.g. BTEC, HNC) in an IT or science-related subject - Experience of working within an IT support environment - Good knowledge of Microsoft Windows with optional MAC operating systems - Good knowledge of Microsoft Office 365 including Word, Excel, Outlook, OneDrive and SharePoint - Good knowledge of PC, laptop, server, storage system and peripheral hardware - Good knowledge of wired and wireless networks - Experience of using a recognised ITSM application - Excellent communication skills Desirable skills, experience and competence - Experience of working and supporting a medium-sized data centre. What we offer - A competitive salary - A culture committed to being fully inclusive, supported by a Being Inclusive Strategy and Inclusion Ambassadors - An Employee Assistance Programme and trained Mental Health First Aiders, with a full calendar of health and wellbeing initiatives - Flexible working options including family-friendly policies - Emergency leave (paid) - 30.5 days' annual leave (including privilege days and 3 days between Christmas and New Year) increased with length of service - Wide range of career development opportunities (e.g. professional registration, internal promotions, coaching and mentoring programme) - Outstanding defined benefit pension scheme - Annual corporate bonus scheme - Relocation allowance (if eligible) We welcome applications from under-represented groups, particularly from individuals from Black and other ethnic minority backgrounds, including nationality and citizenship, people with disabilities, (visible and hidden) and women. Our dedicated Equality, Diversity and Inclusion Partner, with the support of our Inclusion Ambassadors, is actively promoting and advancing diversity and inclusion in the organisation to help make our organisation an employer of choice. We are easily accessible by car and are a 10 minute walk from Culham Railway Station. Please be advised that this vacancy is scheduled to close on 6th April 2021 but may close earlier than stated if large or sufficient numbers of applications are received. Please note, all employees working at the UK Atomic Energy Authority will be required to complete an online Disclosure Certificate application as part of their clearance.
IT Service Desk Engineer - Hosting / Networks
Newcastle
Competitive Salary DOE + Excellent Company Benefits Package
Excellet career-development opportunity for a 1st or 2nd line IT technical support engineer to join a leading hosting / IT managed services brand.
We are a market leading company - providing ultra-reliable, flexible managed hosting, services and colocation to thousands of businesses nationwide.
With c400 staff based in several locations around the UK and customers across numerous business sectors, we offer a first class, fun working environment.
We are seeking Service Desk Engineers whose role it will be to provide high level remote and onsite IT technical liaison, end user support and network administration to our customers, with responsibility for the full lifecycle of incidents and problems. The position will require close working with all team in all levels of technical support and engineering.
Service Desk Engineer Key Responsibilities:
+ To resolve incidents and problems both directly from customers and through technical escalation
+ To use existing skills and knowledge as well as appropriate support resources to identify resolutions to customer incidents
+ To implement fixes and solutions where appropriate either via discussing directly with customer, via email, via remote control or onsite
+ To administer customer networks as part of managed services provision
+ To provide proactive problem management though checking manufacture websites
Service Desk Engineer Required Skills and Experience:
+ Vast experience working in either 1st or 2nd line IT technical support
+ Vast experience in a customer facing environment
+ Exposure to and hands on experience of working within an IT service provider environment
+ Good understanding of Microsoft products. Basic experience of servers.
+ Basic understanding of ISO/BSI and ITIL frameworks
+ Basic understanding of working with Service Level Agreements
Please note - Shift work may be required.
Benefits we offer:
+ From day one: Death in Service x 4 + Access to our Rewards Discount Programme
+ Lots of social events
+ From 3 months: Up to 5% enhanced matching employer’s pension contribution
+ The following benefits on successful completion of probationary period: Private Medical Care
+ Health Shield Cash plan which includes access to an employee assistance programme
+ Optional enrolment in the Bike to work scheme
+ Optional enrolment in childcare vouchers scheme
+ Performance related bonus scheme
+ We also offer complimentary: Fresh fruit. Soft drinks/ fruit juice, tea, coffee. A selection of breakfast foods at each location
You may have worked in the following capacities:
Junior IT Technician, Graduate IT Engineer, 1st Line Helpdesk Engineer, Data Centre Technician, Trainee IT Engineer, Infrastructure IT Support Engineer, Server Engineer, IaaS Engineer, Hosting Support Engineer, Data Centre IT Engineer, 1st Line Technical Support, 2nd Line Technical Support.
Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR
Oct 29, 2018
IT Service Desk Engineer - Hosting / Networks
Newcastle
Competitive Salary DOE + Excellent Company Benefits Package
Excellet career-development opportunity for a 1st or 2nd line IT technical support engineer to join a leading hosting / IT managed services brand.
We are a market leading company - providing ultra-reliable, flexible managed hosting, services and colocation to thousands of businesses nationwide.
With c400 staff based in several locations around the UK and customers across numerous business sectors, we offer a first class, fun working environment.
We are seeking Service Desk Engineers whose role it will be to provide high level remote and onsite IT technical liaison, end user support and network administration to our customers, with responsibility for the full lifecycle of incidents and problems. The position will require close working with all team in all levels of technical support and engineering.
Service Desk Engineer Key Responsibilities:
+ To resolve incidents and problems both directly from customers and through technical escalation
+ To use existing skills and knowledge as well as appropriate support resources to identify resolutions to customer incidents
+ To implement fixes and solutions where appropriate either via discussing directly with customer, via email, via remote control or onsite
+ To administer customer networks as part of managed services provision
+ To provide proactive problem management though checking manufacture websites
Service Desk Engineer Required Skills and Experience:
+ Vast experience working in either 1st or 2nd line IT technical support
+ Vast experience in a customer facing environment
+ Exposure to and hands on experience of working within an IT service provider environment
+ Good understanding of Microsoft products. Basic experience of servers.
+ Basic understanding of ISO/BSI and ITIL frameworks
+ Basic understanding of working with Service Level Agreements
Please note - Shift work may be required.
Benefits we offer:
+ From day one: Death in Service x 4 + Access to our Rewards Discount Programme
+ Lots of social events
+ From 3 months: Up to 5% enhanced matching employer’s pension contribution
+ The following benefits on successful completion of probationary period: Private Medical Care
+ Health Shield Cash plan which includes access to an employee assistance programme
+ Optional enrolment in the Bike to work scheme
+ Optional enrolment in childcare vouchers scheme
+ Performance related bonus scheme
+ We also offer complimentary: Fresh fruit. Soft drinks/ fruit juice, tea, coffee. A selection of breakfast foods at each location
You may have worked in the following capacities:
Junior IT Technician, Graduate IT Engineer, 1st Line Helpdesk Engineer, Data Centre Technician, Trainee IT Engineer, Infrastructure IT Support Engineer, Server Engineer, IaaS Engineer, Hosting Support Engineer, Data Centre IT Engineer, 1st Line Technical Support, 2nd Line Technical Support.
Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR
2nd Line Software Distribution Technician – SC Cleared
Bracknell
A 2nd line Software Distribution Technician is required to provide technical support for the Software Delivery (Radia) solution – this will be as part of a larger team.
Responsibilities:
* Operate the HP Radia Distribution process
* Manage software downloads to UADs and Servers
* Be involved in planning and co-ordinating major application rollouts and baselines
* Investigate reported failures for delivery in liaison with 3rd line technical support ensuring disruption is kept to a minimum
* Provide support to data centres and tier3 servers in Live environment
* Distribute and maintain Anti-Virus solution to all devices (servers and uads) at the technical infrastructure boundaries and gateway
* Release management to understand future product releases.
Mandatory Skills Required:
* Windows 2000 / Windows 2003
* Anti-Virus Solutions - preferably McAfee
Desirable Skills Required:
* Sanctuary knowledge
* Knowledge of Software Deployment Tools (Radia/SMS)
* Troubleshooting skills
* HP Radia
* Writing process documents and Work Instructions
Due to the secure nature of this role the successful candidate will require SC Clearance prior to starting and also be willing to undergo DV Clearance.
Project People is acting as an Employment Business in relation to this vacancy
Oct 29, 2018
2nd Line Software Distribution Technician – SC Cleared
Bracknell
A 2nd line Software Distribution Technician is required to provide technical support for the Software Delivery (Radia) solution – this will be as part of a larger team.
Responsibilities:
* Operate the HP Radia Distribution process
* Manage software downloads to UADs and Servers
* Be involved in planning and co-ordinating major application rollouts and baselines
* Investigate reported failures for delivery in liaison with 3rd line technical support ensuring disruption is kept to a minimum
* Provide support to data centres and tier3 servers in Live environment
* Distribute and maintain Anti-Virus solution to all devices (servers and uads) at the technical infrastructure boundaries and gateway
* Release management to understand future product releases.
Mandatory Skills Required:
* Windows 2000 / Windows 2003
* Anti-Virus Solutions - preferably McAfee
Desirable Skills Required:
* Sanctuary knowledge
* Knowledge of Software Deployment Tools (Radia/SMS)
* Troubleshooting skills
* HP Radia
* Writing process documents and Work Instructions
Due to the secure nature of this role the successful candidate will require SC Clearance prior to starting and also be willing to undergo DV Clearance.
Project People is acting as an Employment Business in relation to this vacancy