Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Endeavour Recruitment has an excellent permanent position for a Systems Administrator to join a dynamic team based in Winchester. Work environment: To work as a member of the IT Services team, working with and reporting to the Head and Assistant Head of IT Services to analyse, design, implement, maintain, and support IT infrastructure. The environment has an extensive wired and wireless network covering many buildings, consisting of more than 3000 PCs, laptops, Chromebooks and 120 Servers. PCs all run Windows, whilst the Servers run a mixture of VMware, Microsoft Server, and Linux OSs. Responsibilities: Analyse, design, implement, maintain, and support the IT infrastructure - including: Desktop and server applications Desktop and server endpoint security systems Desktop and server OS Deployment of desktops, physical and virtual Servers Network services, Firewall, Switches, wireless and network access control. Network storage and backup. Cloud services System and network analysis, vulnerability scanning, health monitoring and logging services. To act as higher-tier support to the team of IT Technicians, however excellent customer service skills are required as you will be supporting internal and external members. Work with the Head of IT Services to develop IT systems, policies, and good practice. Keep abreast of IT trends, and how they will impact the environment. Ensuring that tasks above are well documented and filed. Producing training materials for users as required. Be willing and able to carry out all the tasks expected of the IT technicians. Conforming to legal requirements, eg Data Protection Act, Abuse of Computers Act, and software licensing agreements, and encouraging other users to do the same. Undertaking training as required. Prioritising the safeguarding and participating in training on safeguarding matters. Contributing to the elimination of unlawful discrimination, harassment, and victimisation; advancing equality of opportunity and fostering good relations between people who share a protected characteristic and those who do not. Any other duties that may be reasonably required. Are you looking for a fun, varied role to grow within a great team? Please get in touch for further details!
May 03, 2024
Full time
Endeavour Recruitment has an excellent permanent position for a Systems Administrator to join a dynamic team based in Winchester. Work environment: To work as a member of the IT Services team, working with and reporting to the Head and Assistant Head of IT Services to analyse, design, implement, maintain, and support IT infrastructure. The environment has an extensive wired and wireless network covering many buildings, consisting of more than 3000 PCs, laptops, Chromebooks and 120 Servers. PCs all run Windows, whilst the Servers run a mixture of VMware, Microsoft Server, and Linux OSs. Responsibilities: Analyse, design, implement, maintain, and support the IT infrastructure - including: Desktop and server applications Desktop and server endpoint security systems Desktop and server OS Deployment of desktops, physical and virtual Servers Network services, Firewall, Switches, wireless and network access control. Network storage and backup. Cloud services System and network analysis, vulnerability scanning, health monitoring and logging services. To act as higher-tier support to the team of IT Technicians, however excellent customer service skills are required as you will be supporting internal and external members. Work with the Head of IT Services to develop IT systems, policies, and good practice. Keep abreast of IT trends, and how they will impact the environment. Ensuring that tasks above are well documented and filed. Producing training materials for users as required. Be willing and able to carry out all the tasks expected of the IT technicians. Conforming to legal requirements, eg Data Protection Act, Abuse of Computers Act, and software licensing agreements, and encouraging other users to do the same. Undertaking training as required. Prioritising the safeguarding and participating in training on safeguarding matters. Contributing to the elimination of unlawful discrimination, harassment, and victimisation; advancing equality of opportunity and fostering good relations between people who share a protected characteristic and those who do not. Any other duties that may be reasonably required. Are you looking for a fun, varied role to grow within a great team? Please get in touch for further details!
I am working with a client based in the South of England who specialise in cyber security. This is a fantastic opportunity for the right candidates to join an organisation who are pioneers of cyber risk management, working with a range of customers in both private and public sectors. The Role PLEASE NOTE THIS OPPORTUNITY INVOLVES ON-SITE SHIFT WORK SO PLEASE ONLY APPLY IF YOU ARE HAPPY TO WORK BOTH DAY AND NIGHT SHIFTS AND LIVE WITHIN REASONABLE COMMUTING DISTANCE OF POOLE. Due to rapid expansion, my client is looking for 2 new 24/7 SOC Analysts to add to their local team. You will be responsible for monitoring and defending customers against potential security threats. This critical role will identify, analyse and respond to security incidents to ensure the confidentiality, integrity and availability of sensitive data and systems. You will work closely with other cyber security team members to ensure a strong security posture and prevent or mitigate potential cyber attacks. This role will offer support to the infrastructure engineering project team in responding to incidents so previous infrastructure experience or experience within a 1st or 2nd line support environment would be beneficial. Based on the clients recently refurbished offices in Poole, you will work a four day operational rota including both day shifts (7am - 7pm) and nights shifts (7pm - 7am). Duties include: Monitor security information and event management (SIEM) tools and other security monitoring systems to identify potential security incidents and anomalies. Analyse alerts and log data to assess the severity and impact of potential threats. Investigate and respond to security incidents promptly and effectively. Perform in-depth analysis of security events to understand the scope, impact, and root cause of incidents. Proactively search for hidden threats and potential security weaknesses in the organization's network and systems. Utilize various security tools and methodologies to identify and address potential vulnerabilities before they are exploited. Assist in vulnerability assessments and penetration testing activities. Evaluate and prioritize identified vulnerabilities for remediation by collaborating with IT and system administrators. Create detailed reports on security incidents, response actions taken, and recommendations for improvement. Maintain accurate records of incidents, investigations, and security-related activities. Configure, update, and maintain security tools, including firewalls, intrusion detection/prevention systems, endpoint protection, and SIEM solutions. Who? I would be interested in speaking with both candidates with experience in cyber secruity in a similar role or who have other technical IT infrastructure or IT support experience and are interested in a career in cyber security. You will be provided with full support and a development plan with the opportunity to move in to other career paths within the business. A passion for technology and learning new skills is a key sucess factor for this role. My client prides itself on providing an excellent service to their customers so the sucessful candidates will need to have strong communication skills and a service-based mindset. Successful Candidates Will Be Enrolled On a Full Training & Certification Program Across The Service Portfolio; however, the following certifications and experience will be beneficial to applicants: Certification in Computer Science, Information Security, or related field (or equivalent work experience). Cybersecurity certifications such as CompTIA Security+, Certified Ethical Hacker (CEH) or Microsoft M365/Azure Understanding of cybersecurity principles, networking concepts, and various operating systems. Knowledge of common security threats, attack vectors, and mitigation strategies. Excellent communication skills to convey technical information to both technical and non-technical audiences. Experience in an IT Support/MSP support role Experience within a IT infrastructure role Strong attention to detail and ability to work under pressure in a fast-paced environment. Sucessful applicants will need to undergo a DBS check for this role.
May 03, 2024
Full time
I am working with a client based in the South of England who specialise in cyber security. This is a fantastic opportunity for the right candidates to join an organisation who are pioneers of cyber risk management, working with a range of customers in both private and public sectors. The Role PLEASE NOTE THIS OPPORTUNITY INVOLVES ON-SITE SHIFT WORK SO PLEASE ONLY APPLY IF YOU ARE HAPPY TO WORK BOTH DAY AND NIGHT SHIFTS AND LIVE WITHIN REASONABLE COMMUTING DISTANCE OF POOLE. Due to rapid expansion, my client is looking for 2 new 24/7 SOC Analysts to add to their local team. You will be responsible for monitoring and defending customers against potential security threats. This critical role will identify, analyse and respond to security incidents to ensure the confidentiality, integrity and availability of sensitive data and systems. You will work closely with other cyber security team members to ensure a strong security posture and prevent or mitigate potential cyber attacks. This role will offer support to the infrastructure engineering project team in responding to incidents so previous infrastructure experience or experience within a 1st or 2nd line support environment would be beneficial. Based on the clients recently refurbished offices in Poole, you will work a four day operational rota including both day shifts (7am - 7pm) and nights shifts (7pm - 7am). Duties include: Monitor security information and event management (SIEM) tools and other security monitoring systems to identify potential security incidents and anomalies. Analyse alerts and log data to assess the severity and impact of potential threats. Investigate and respond to security incidents promptly and effectively. Perform in-depth analysis of security events to understand the scope, impact, and root cause of incidents. Proactively search for hidden threats and potential security weaknesses in the organization's network and systems. Utilize various security tools and methodologies to identify and address potential vulnerabilities before they are exploited. Assist in vulnerability assessments and penetration testing activities. Evaluate and prioritize identified vulnerabilities for remediation by collaborating with IT and system administrators. Create detailed reports on security incidents, response actions taken, and recommendations for improvement. Maintain accurate records of incidents, investigations, and security-related activities. Configure, update, and maintain security tools, including firewalls, intrusion detection/prevention systems, endpoint protection, and SIEM solutions. Who? I would be interested in speaking with both candidates with experience in cyber secruity in a similar role or who have other technical IT infrastructure or IT support experience and are interested in a career in cyber security. You will be provided with full support and a development plan with the opportunity to move in to other career paths within the business. A passion for technology and learning new skills is a key sucess factor for this role. My client prides itself on providing an excellent service to their customers so the sucessful candidates will need to have strong communication skills and a service-based mindset. Successful Candidates Will Be Enrolled On a Full Training & Certification Program Across The Service Portfolio; however, the following certifications and experience will be beneficial to applicants: Certification in Computer Science, Information Security, or related field (or equivalent work experience). Cybersecurity certifications such as CompTIA Security+, Certified Ethical Hacker (CEH) or Microsoft M365/Azure Understanding of cybersecurity principles, networking concepts, and various operating systems. Knowledge of common security threats, attack vectors, and mitigation strategies. Excellent communication skills to convey technical information to both technical and non-technical audiences. Experience in an IT Support/MSP support role Experience within a IT infrastructure role Strong attention to detail and ability to work under pressure in a fast-paced environment. Sucessful applicants will need to undergo a DBS check for this role.
IT Support Officer (1st / 2nd Line Support) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN transport As an IT Support Officer you will provide effective 1st and 2nd line IT assistance across all aspects of the SME business. As IT support administrator you will support the companies user base at a 1st and 2nd line support level, including desktops, laptops, mobile devices, printers, telephone system and other endpoint devices. Onsite Key Responsibilities Installing, configuring and maintaining Windows 10 and Windows 11 desktop environment. Provide 1st and 2nd line IT support for users via the IT Service Desk. Support end users in a physical and virtualised (VMWare) environment. Configuration & installation of hardware & software for desktop and mobile devices. Ensure all communication systems provide a seamless service and aim to resolve incidents as promptly as possible. Administer user accounts on AD and Exchange, as well as amending and maintaining permissions across file storage to ensure security levels and access to restricted and confidential information is set appropriately. Flexibility to travel when needed between locations and remote support of other offices. Support the existing Enterprise messaging (Microsoft Exchange) & unified communication systems (Mitel). Carry out any reasonable duties as identified by your line manager or team leader Positively represent the company to our customers and suppliers Ensure compliance with our ISO standards. Fully participate in the company's performance management and development programmes. Maximise own ability to produce quality work, on time, and to brief, utilising best skills and available technology. Ensure compliance with health and safety requirements. Knowledge/Skills/Experience Background in IT in relevant fields (e.g. Information Systems, Information Technology, Applied Networking, System Administration). Windows 10 and Windows 11, VMWare Microsoft Exchange Experience with desktops, laptops, mobile devices, printers, telephone system. Some commercial experience in a SME organisation To Apply : Please contact Alison Basson, job ref ABJ6998 on (phone number removed) or preferably apply to
May 03, 2024
Full time
IT Support Officer (1st / 2nd Line Support) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN transport As an IT Support Officer you will provide effective 1st and 2nd line IT assistance across all aspects of the SME business. As IT support administrator you will support the companies user base at a 1st and 2nd line support level, including desktops, laptops, mobile devices, printers, telephone system and other endpoint devices. Onsite Key Responsibilities Installing, configuring and maintaining Windows 10 and Windows 11 desktop environment. Provide 1st and 2nd line IT support for users via the IT Service Desk. Support end users in a physical and virtualised (VMWare) environment. Configuration & installation of hardware & software for desktop and mobile devices. Ensure all communication systems provide a seamless service and aim to resolve incidents as promptly as possible. Administer user accounts on AD and Exchange, as well as amending and maintaining permissions across file storage to ensure security levels and access to restricted and confidential information is set appropriately. Flexibility to travel when needed between locations and remote support of other offices. Support the existing Enterprise messaging (Microsoft Exchange) & unified communication systems (Mitel). Carry out any reasonable duties as identified by your line manager or team leader Positively represent the company to our customers and suppliers Ensure compliance with our ISO standards. Fully participate in the company's performance management and development programmes. Maximise own ability to produce quality work, on time, and to brief, utilising best skills and available technology. Ensure compliance with health and safety requirements. Knowledge/Skills/Experience Background in IT in relevant fields (e.g. Information Systems, Information Technology, Applied Networking, System Administration). Windows 10 and Windows 11, VMWare Microsoft Exchange Experience with desktops, laptops, mobile devices, printers, telephone system. Some commercial experience in a SME organisation To Apply : Please contact Alison Basson, job ref ABJ6998 on (phone number removed) or preferably apply to
Endpoint System Administrator 24 month fixed term contract paying salary Based in Manchester Come thrive in our dynamic IT Services team, where our focus is on delivering top-tier customer service and quality solutions. The Team: Join our Endpoint Systems Team within the Technology division of IT Services (ITS). As an integral part of our broader Infrastructure Team, we specialize in developing, maintaining, and supporting operating systems and applications across our managed device network. The Role: As an Endpoint Systems Administrator, you'll leverage your technical expertise to manage a diverse desktop environment. Your role includes overseeing various applications supporting diverse functions. Collaborating closely with Infrastructure teams and internal ITS departments, you'll ensure the security, compliance, and efficiency of our managed estate. Your contributions will be pivotal in installing, maintaining, and optimizing desktop infrastructure systems to meet operational requirements and service standards. The Ideal Candidate: We seek a candidate who can demonstrate: - Extensive experience in desktop administration within large organizations. - Proficiency in application packaging and delivery across Windows and MacOS platforms. - Leadership in designing and executing automated operating system and desktop application deployments. - Expertise in scripting, automation, SCCM, Group Policy, endpoint protection, and patching. - Advanced knowledge of software packaging tools such as AdminStudio. - Experience with Intune and other endpoint management tools to enhance desktop user experiences. - Awareness of emerging trends in application packaging and endpoint management solutions. What We Offer In addition to an exciting role in a vibrant team, we provide a comprehensive benefits package including: - Generous annual leave. - Pension scheme membership for you and your family's future. - Well-being program offering counseling, fitness, and access to leading sports facilities. - Learning and development opportunities to enhance your skills. - Season ticket loans and Cycle to Work Scheme for convenient commuting. - Workplace nursery scheme for working parents. - Staff recognition schemes to acknowledge your contributions. - Staff discounts on various products and services, including travel and high street savings.
May 03, 2024
Full time
Endpoint System Administrator 24 month fixed term contract paying salary Based in Manchester Come thrive in our dynamic IT Services team, where our focus is on delivering top-tier customer service and quality solutions. The Team: Join our Endpoint Systems Team within the Technology division of IT Services (ITS). As an integral part of our broader Infrastructure Team, we specialize in developing, maintaining, and supporting operating systems and applications across our managed device network. The Role: As an Endpoint Systems Administrator, you'll leverage your technical expertise to manage a diverse desktop environment. Your role includes overseeing various applications supporting diverse functions. Collaborating closely with Infrastructure teams and internal ITS departments, you'll ensure the security, compliance, and efficiency of our managed estate. Your contributions will be pivotal in installing, maintaining, and optimizing desktop infrastructure systems to meet operational requirements and service standards. The Ideal Candidate: We seek a candidate who can demonstrate: - Extensive experience in desktop administration within large organizations. - Proficiency in application packaging and delivery across Windows and MacOS platforms. - Leadership in designing and executing automated operating system and desktop application deployments. - Expertise in scripting, automation, SCCM, Group Policy, endpoint protection, and patching. - Advanced knowledge of software packaging tools such as AdminStudio. - Experience with Intune and other endpoint management tools to enhance desktop user experiences. - Awareness of emerging trends in application packaging and endpoint management solutions. What We Offer In addition to an exciting role in a vibrant team, we provide a comprehensive benefits package including: - Generous annual leave. - Pension scheme membership for you and your family's future. - Well-being program offering counseling, fitness, and access to leading sports facilities. - Learning and development opportunities to enhance your skills. - Season ticket loans and Cycle to Work Scheme for convenient commuting. - Workplace nursery scheme for working parents. - Staff recognition schemes to acknowledge your contributions. - Staff discounts on various products and services, including travel and high street savings.
Join the Team as an Endpoint Systems Administrator on a 2-Year Fixed-Term Contract at a leading University! About the Institution: As part of the Infrastructure Team within the Technology division of IT Services, this educational institution is dedicated to maintaining and enhancing the technology ecosystem supporting teaching, research, and professional services functions. The Endpoint Systems Team plays a pivotal role in ensuring the efficiency, security, and reliability of the managed desktop estate. Starting ASAP, paying up to 45,000 per annum. Key Responsibilities: Installs and tests new versions of system software, ensuring alignment with business needs. Investigates and resolves potential and actual service problems, following formal procedures. Audits desktop delivery functions to ensure compliance with policies and procedures. Monitors system efficiency and performance against service level agreements. Reviews and implements desktop operating system releases, upgrades, and security patches. Collaborates with suppliers to obtain corrective code and ensure permanent resolutions for system failures. Requirements: Experience in desktop administration and support within large and complex organizations. Proficiency in application packaging and delivery in Windows and MacOS environments. Demonstrated experience in automated operating system and desktop application deployment. Familiarity with scripting, automation, SCCM, Group Policy, endpoint protection, and patching. Knowledge of software packaging tools such as AdminStudio. Experience with Intune and other endpoint management tools for seamless desktop user experiences. Awareness of emerging trends in application packaging and endpoint management solutions. Desirable Qualifications: ITIL V4 certification Intune SCCM certification Certified Microsoft Endpoint Administrator
May 03, 2024
Contractor
Join the Team as an Endpoint Systems Administrator on a 2-Year Fixed-Term Contract at a leading University! About the Institution: As part of the Infrastructure Team within the Technology division of IT Services, this educational institution is dedicated to maintaining and enhancing the technology ecosystem supporting teaching, research, and professional services functions. The Endpoint Systems Team plays a pivotal role in ensuring the efficiency, security, and reliability of the managed desktop estate. Starting ASAP, paying up to 45,000 per annum. Key Responsibilities: Installs and tests new versions of system software, ensuring alignment with business needs. Investigates and resolves potential and actual service problems, following formal procedures. Audits desktop delivery functions to ensure compliance with policies and procedures. Monitors system efficiency and performance against service level agreements. Reviews and implements desktop operating system releases, upgrades, and security patches. Collaborates with suppliers to obtain corrective code and ensure permanent resolutions for system failures. Requirements: Experience in desktop administration and support within large and complex organizations. Proficiency in application packaging and delivery in Windows and MacOS environments. Demonstrated experience in automated operating system and desktop application deployment. Familiarity with scripting, automation, SCCM, Group Policy, endpoint protection, and patching. Knowledge of software packaging tools such as AdminStudio. Experience with Intune and other endpoint management tools for seamless desktop user experiences. Awareness of emerging trends in application packaging and endpoint management solutions. Desirable Qualifications: ITIL V4 certification Intune SCCM certification Certified Microsoft Endpoint Administrator
Are you looking to provide world class infrastructure support to a range of exceptional clients? Do you want to work for a company that provides you with the tools and training to succeed to the next level of your career? Are you all about top quality work and providing the best client experience? If you are looking for a role where you can provide world class day-to-day front-end support, including resolving incidents and fulfilling service requests to minimise client disruption, then this could be the one for you. This role is pivotal to the daily operation of the business, ensuring that clients' requirements are met accurately and efficiently. This is 40hrs per week, Mon Fri, 8am -5pm. There will be a requirement to be flexible and available at weekends. 75% of your time will be spent attending client sites with the remaining 25% office based in Cambridgeshire. In return you will get Annual leave 33days (inc. 8 bank hols) 24/7 Free access to all courses on Udemy for Business 5% & 5% Pension. 4x Death in service Store discounts. Cycle to work. EV scheme (after 2 years service) Referral programme Free onsite parking Duties & Responsibilities of the Infrastructure Engineer: Work as a technically experienced and knowledgeable member of the Infrastructure Team. Provide prompt, accurate, and consistent communication to colleagues and clients. Learn and understand every intricate detail of a client or collection of clients' systems and infrastructures and update and maintain client documentation. As a key member of the onboarding team you will be responsible for assessing and comprehensively documenting current systems and infrastructure. Investigate, diagnose, and resolve technical incidents, escalating appropriately within the infrastructure team for collaboration where necessary. Guide and support 1st, 2nd, and 3rd Line Service Desk Analysts, as well as Field Service Technicians, mentoring and coaching to enhance skills and abilities and creating documentation. Excel and perform comfortably to high standards with little intervention and assistance. Continuously improve knowledge and understanding across the various software and hardware technologies. Liaise with 3rd party support for ticket resolution as appropriate. Work with our Sales team to advise on and propose improvements to client infrastructures/systems. Travel to and from client sites across the UK (some overnight stays possible) leading the technical installation, implementation and delivery of projects and management and resolution of problem incidents. What you will need to succeed as an Infrastructure Engineer: Relevant IT qualification for example NVQ, Diploma or Degree. MCSA Windows Server 2016-22 or equivalent MTA: Networking, Security and Windows Server Administrator Fundamental. Microsoft Certified: Azure Fundamentals Microsoft 365 Certified: Fundamentals or equivalent Microsoft Exchange qualifications Working knowledge and experience of Windows Server, Windows Desktop, Microsoft Exchange, Remote Desktop Services and Active Directory. A strong understanding of IT Networking principals such as DNS, DHCP, TCP/IP, WAN, LAN, WLAN, VLAN and Wi-Fi topologies. Previous experience in managing various Firewall technologies -Checkpoint, Meraki, Sophos, Watchguard and Fortinet. Virtualization technologies -VMWare, Hyper-V, Citrix. Experience in cloud technologies such as Azure, AWS and Google Cloud. Microsoft 365 knowledge and experience -MFA, SSO, OneDrive, Teams, SharePoint, In Tune, Entra / Entra Cloud Sync. Backup/ disaster recovery- Cove data protection, Veeam. Endpoint Security and Management - SentinelOne. Experience designing, installing, and supporting VOiP systems and technologies. Experience of working with a variety of clients across multiple industries. Expert knowledge of mobile phone devices, both apple and android, and hardware such as printers and Bluetooth peripherals. A good understanding of GDPR principals. Core understanding of Cyber Security principals. If you are interested in finding out more about this position, please contact Daniel for a chat on (phone number removed) or apply now. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.
May 03, 2024
Full time
Are you looking to provide world class infrastructure support to a range of exceptional clients? Do you want to work for a company that provides you with the tools and training to succeed to the next level of your career? Are you all about top quality work and providing the best client experience? If you are looking for a role where you can provide world class day-to-day front-end support, including resolving incidents and fulfilling service requests to minimise client disruption, then this could be the one for you. This role is pivotal to the daily operation of the business, ensuring that clients' requirements are met accurately and efficiently. This is 40hrs per week, Mon Fri, 8am -5pm. There will be a requirement to be flexible and available at weekends. 75% of your time will be spent attending client sites with the remaining 25% office based in Cambridgeshire. In return you will get Annual leave 33days (inc. 8 bank hols) 24/7 Free access to all courses on Udemy for Business 5% & 5% Pension. 4x Death in service Store discounts. Cycle to work. EV scheme (after 2 years service) Referral programme Free onsite parking Duties & Responsibilities of the Infrastructure Engineer: Work as a technically experienced and knowledgeable member of the Infrastructure Team. Provide prompt, accurate, and consistent communication to colleagues and clients. Learn and understand every intricate detail of a client or collection of clients' systems and infrastructures and update and maintain client documentation. As a key member of the onboarding team you will be responsible for assessing and comprehensively documenting current systems and infrastructure. Investigate, diagnose, and resolve technical incidents, escalating appropriately within the infrastructure team for collaboration where necessary. Guide and support 1st, 2nd, and 3rd Line Service Desk Analysts, as well as Field Service Technicians, mentoring and coaching to enhance skills and abilities and creating documentation. Excel and perform comfortably to high standards with little intervention and assistance. Continuously improve knowledge and understanding across the various software and hardware technologies. Liaise with 3rd party support for ticket resolution as appropriate. Work with our Sales team to advise on and propose improvements to client infrastructures/systems. Travel to and from client sites across the UK (some overnight stays possible) leading the technical installation, implementation and delivery of projects and management and resolution of problem incidents. What you will need to succeed as an Infrastructure Engineer: Relevant IT qualification for example NVQ, Diploma or Degree. MCSA Windows Server 2016-22 or equivalent MTA: Networking, Security and Windows Server Administrator Fundamental. Microsoft Certified: Azure Fundamentals Microsoft 365 Certified: Fundamentals or equivalent Microsoft Exchange qualifications Working knowledge and experience of Windows Server, Windows Desktop, Microsoft Exchange, Remote Desktop Services and Active Directory. A strong understanding of IT Networking principals such as DNS, DHCP, TCP/IP, WAN, LAN, WLAN, VLAN and Wi-Fi topologies. Previous experience in managing various Firewall technologies -Checkpoint, Meraki, Sophos, Watchguard and Fortinet. Virtualization technologies -VMWare, Hyper-V, Citrix. Experience in cloud technologies such as Azure, AWS and Google Cloud. Microsoft 365 knowledge and experience -MFA, SSO, OneDrive, Teams, SharePoint, In Tune, Entra / Entra Cloud Sync. Backup/ disaster recovery- Cove data protection, Veeam. Endpoint Security and Management - SentinelOne. Experience designing, installing, and supporting VOiP systems and technologies. Experience of working with a variety of clients across multiple industries. Expert knowledge of mobile phone devices, both apple and android, and hardware such as printers and Bluetooth peripherals. A good understanding of GDPR principals. Core understanding of Cyber Security principals. If you are interested in finding out more about this position, please contact Daniel for a chat on (phone number removed) or apply now. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.
Modern Workplace Technical Lead Impellam Group IT is on the hunt for a technical virtuoso who can lead the charge in revolutionising our end-user device and identity access management systems. You will strengthen our modern-managed desktop solutions and guide our team through new technical solutions. You'll blend your innovative mindset with practical skills to implement new technologies and design solutions that streamline our ways of working. This role is all about ownership and continuous advancement - you'll love it! It's as rewarding in scale as it is in delivery. And let's not forget the competitive salary package. Key aspects of your day include: Spearheading AVD, Nerdio, and Intune implementations Forging modern workplace solutions to elevate efficiency and user satisfaction Empowering an undercurrent of teamwork across a variety of professional disciplines Being a beacon of technical leadership and mentorship within IT We w ould like to work with a self-driven individual who possesses: Deep-seated knowledge in Azure, Intune, and Microsoft 365 suites Expertise in managing and configuring MECM for endpoint supervision Experience in Autopilot deployment and Co-Management with Intune Working knowledge with Qualys and Ivanti Desktop Now Bachelor's degree in Computer Science, Information Technology, or related field Proven experience in a technical leadership role, preferably in a modern workplace environment Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate or equivalent If MECM, SCCM, and AVD are more than buzzwords to you, join our ensemble of innovative minds. Apply now and let's create a smarter working environment! Please note that we can only accept applications from candidates with full Right to Work in the UK, currently based in England. Why Work with us? We specialise and recruit across all STEM industries, and we are a global force to be reckoned with when it comes to Managed Services, RPO and Project Services You will be mentored by true experts, absolute legends in tech, who are keen to help you grow and develop yourself Great career paths across the board We embrace a flexible working framework here to help you have a great life-work balance We're not just work; we love a good get together, and we don't miss out on the opportunity to dress up for conferences and black-tie award events, go out for volunteering events and a bunch of fun activities - if that's your cup of tea of course We have a lovely benefits suite, with a bunch of days off and perks to make your life easier. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age.
May 03, 2024
Full time
Modern Workplace Technical Lead Impellam Group IT is on the hunt for a technical virtuoso who can lead the charge in revolutionising our end-user device and identity access management systems. You will strengthen our modern-managed desktop solutions and guide our team through new technical solutions. You'll blend your innovative mindset with practical skills to implement new technologies and design solutions that streamline our ways of working. This role is all about ownership and continuous advancement - you'll love it! It's as rewarding in scale as it is in delivery. And let's not forget the competitive salary package. Key aspects of your day include: Spearheading AVD, Nerdio, and Intune implementations Forging modern workplace solutions to elevate efficiency and user satisfaction Empowering an undercurrent of teamwork across a variety of professional disciplines Being a beacon of technical leadership and mentorship within IT We w ould like to work with a self-driven individual who possesses: Deep-seated knowledge in Azure, Intune, and Microsoft 365 suites Expertise in managing and configuring MECM for endpoint supervision Experience in Autopilot deployment and Co-Management with Intune Working knowledge with Qualys and Ivanti Desktop Now Bachelor's degree in Computer Science, Information Technology, or related field Proven experience in a technical leadership role, preferably in a modern workplace environment Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate or equivalent If MECM, SCCM, and AVD are more than buzzwords to you, join our ensemble of innovative minds. Apply now and let's create a smarter working environment! Please note that we can only accept applications from candidates with full Right to Work in the UK, currently based in England. Why Work with us? We specialise and recruit across all STEM industries, and we are a global force to be reckoned with when it comes to Managed Services, RPO and Project Services You will be mentored by true experts, absolute legends in tech, who are keen to help you grow and develop yourself Great career paths across the board We embrace a flexible working framework here to help you have a great life-work balance We're not just work; we love a good get together, and we don't miss out on the opportunity to dress up for conferences and black-tie award events, go out for volunteering events and a bunch of fun activities - if that's your cup of tea of course We have a lovely benefits suite, with a bunch of days off and perks to make your life easier. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age.
Endpoint Systems Administrator Manchester £36 263 Full Time, Fixed Term (24 months) Job Description: We are currently recruiting for an Endpoint Systems Administrator to work as part of the wider Infrastructure Team within the Technology division within IT Services for a large education establishment. You will provide technical skills and knowledge to support management of a large and complex managed desktop estate, including an extensive array of applications supporting teaching, research, and professional services functions. You will work collaboratively with colleagues in other Infrastructure teams, as well as the internal teams within ITS to ensure that the managed estate is secure, compliant and fit-for-purpose. You will play a critical role in installing, managing, controlling, deploying, and maintaining the desktop infrastructure systems and applications that meet operational needs and service levels. You will have experience with desktop administration and management within a large and complex organisation, be highly knowledgeable about application packaging and delivery in both a Windows and MacOS environment and have experience of scripting, automation, SCCM, Group Policy, endpoint protection and patching. If this sounds like the perfect role for you then please submit your CV. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
May 03, 2024
Contractor
Endpoint Systems Administrator Manchester £36 263 Full Time, Fixed Term (24 months) Job Description: We are currently recruiting for an Endpoint Systems Administrator to work as part of the wider Infrastructure Team within the Technology division within IT Services for a large education establishment. You will provide technical skills and knowledge to support management of a large and complex managed desktop estate, including an extensive array of applications supporting teaching, research, and professional services functions. You will work collaboratively with colleagues in other Infrastructure teams, as well as the internal teams within ITS to ensure that the managed estate is secure, compliant and fit-for-purpose. You will play a critical role in installing, managing, controlling, deploying, and maintaining the desktop infrastructure systems and applications that meet operational needs and service levels. You will have experience with desktop administration and management within a large and complex organisation, be highly knowledgeable about application packaging and delivery in both a Windows and MacOS environment and have experience of scripting, automation, SCCM, Group Policy, endpoint protection and patching. If this sounds like the perfect role for you then please submit your CV. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Company Description Who we are We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm's global standards with in-depth local expertise. Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That's why we're so proud of our inclusive, friendly, and team-based approach to work. You'll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they've reached out to us, we provide a world-class service every step of the way. And that's possible thanks to the entrepreneurial spirit and conscientious approach to work that you'll find across all of our teams. Whichever area of the business you join, you'll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet. Job Description The role The System Engineer role is within the System Engineering team which consists of a global team comprising 8 staff. The System Engineering team is responsible for design, implementation, and escalation support for a variety of globally used technology including VMware vSphere, Microsoft Active Directory (including DNS and DHCP), Microsoft Server operating system, compute hardware and Azure platform escalation support. Key Responsibilities The successful candidate will be experienced using VMware vSphere, Microsoft Windows Server (2019 and 2022), Active Directory (2016 or 2022), Microsoft Configuration Manager and Microsoft Azure IaaS (including Entra ID, Entra Connect, Entra SSO) along with knowledge of other mainstream Microsoft and other enterprise products. As well as providing day-to-day 3rd and 4th line support for business-critical applications, they will also have a good all-round understanding of back-office infrastructure, with proven practical experience designing, managing, monitoring and maintaining a large, globally dispersed server infrastructure. They must possess excellent written and oral communication skills, will be equally comfortable interacting with non-technical people and to work as part of a team to quickly establish credibility with colleagues. They must demonstrate an attention to detail, commitment to their work and flexibility in dealing with unforeseen operational requirements. As a member of the Systems Engineering team, reporting to the Service Owner of Wintel & Virtualisation, the successful candidate's duties will include, but are not limited to: Providing 3rd and 4th line support of physical and virtual Windows servers and associated wintel based back office infrastructure e.g. AD, CM (Config Manager), DFS, DHCP, DNS, SCOM. Providing design, management and technical engineering support for the Microsoft Azure platform (including IaaS & PasS offerings). In-depth diagnosis, troubleshooting, test, resolution of problems and issues with VMware vSphere (ESXi and vCenter), Windows Server and Configuration Manager. Ongoing maintenance of standards, processes and procedures relating to Systems Engineering supported services. Proactive scheduled maintenance along with BCP & DR. Support the implementation of new technologies, solutions and services aligned with current industry best practice and IT strategy. Providing design and engineering input, guidance and support to the firm's Global Project Group, Architecture Team and support staff located in the firm's outsource partner in India. Undertake the role of subject matter expert for any projects which require input and have an impact in the "Wintel and Virtualisation" infrastructure. Inclusion in an on-call rota to provide out-of-hours escalation support. Available for occasional involvement in Change related activities during planned weekend maintenance window. Qualifications Your experience Skills: Mandatory Skills The following skills at Level 3/4 support are mandatory for this role: Windows Server 2016, 2019 and 2022 operating systems VMware vSphere (ESXi 7.0 & 8.0, vCenter, SRM and SkyLine) Microsoft Azure Portal and infrastructure management (Entra ID, Entra Connect, Entra SSO) Active Directory 2016 and related services CM (Configuration Manager) current branch You will also possess excellent skills and knowledge relating to all aspects of back-office infrastructure, systems and security. Proficient in the Microsoft Azure IaaS and PaaS platform with previous experience in design, implementation and management of IaaS and PaaS services is ideal though not essential. Proficient in the monitoring of production systems using SCOM 2019 and above, which includes the implementation, development and configuration of Management Packs. Experience: To perform this role you will be an experienced Wintel Systems Engineer, ideally with previous VMware experience and\or a thorough knowledge of Microsoft Back Office infrastructure solutions. Possessing a detailed understanding of Microsoft's Server OS and VMware's virtualisation technologies together with experience of Azure and cloud services, you will have: Extensive experience managing and maintaining a large server base of Windows Server 2016, 2019 and 2022, ideally using VMware ESXi 7.0 and above on HPE Rack, Blade and Synergy server hardware (including firmware patching and security vulnerability management). Experience managing and maintaining the Microsoft Azure Cloud platform via the Azure Portal including Entra ID, Entra Connect, Entra SSO. Preferred Skills In addition, knowledge of the following is strongly preferred for this role: PKI Certificate infrastructure Microsoft Defender Antivirus and Defender Endpoint Knowledge of SCOM 2019 and above Knowledge of Microsoft Orchestrator PowerShell 5- 7 & Azure CLI Knowledge of Linux\UNIX commands Windows 10 & 11 Microsoft Office 365 Suite (inc, Visio) Knowledge: A detailed knowledge of Server technologies, including; security & protection, back-up, clustering, file & print IIS, DNS, DHCP, AD Certificate Services. (Knowledge of best practice guidance from CIS Controls v8, ISO27001/2 and NIST STIG will be beneficial). A detailed knowledge of Active Directory Services, such as, AD DS, GPOs, DNS, DHCP, AD CS, etc. A working knowledge of at least one scripting language, specifically the development and use of PowerShell scripts. Knowledge of VMware virtualisation technologies, VMware ESXi 7.0 and above is preferable with special consideration given for exceptional Microsoft experienced engineers. Accustomed to working within the ITIL framework of Incident, Problem, Change and Release Management. Familiarity with; Microsoft Defender Antivirus and Defender Endpoint configuration and support, ServiceNow, Unix & Linux based systems, Microsoft SQL & Oracle databases, will be an advantage. Qualifications: Certification Microsoft MCSE/MCSA certification, Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Azure Solutions Architect Expert, Microsoft Certified: Azure Security Engineer Associate (preferred) VMware VCP certification (preferred) ITIL V3/4 (preferred) Education Minimum degree level education of a B. Tech. / B.E. / MCA/ BCA or equivalent experience in Computer Science, Systems Engineering or equivalent related field. Additional Information Hybrid Working This role follows our 'balanced' hybrid working approach and as long as business needs allow, you will be supported to work in a hybrid way with the expectation of working from the office for a minimum of 50% of your time. Equal opportunities statement At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society. We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment. We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement. Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm. Find out more about our inclusive culture here .
May 03, 2024
Full time
Company Description Who we are We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm's global standards with in-depth local expertise. Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That's why we're so proud of our inclusive, friendly, and team-based approach to work. You'll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they've reached out to us, we provide a world-class service every step of the way. And that's possible thanks to the entrepreneurial spirit and conscientious approach to work that you'll find across all of our teams. Whichever area of the business you join, you'll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet. Job Description The role The System Engineer role is within the System Engineering team which consists of a global team comprising 8 staff. The System Engineering team is responsible for design, implementation, and escalation support for a variety of globally used technology including VMware vSphere, Microsoft Active Directory (including DNS and DHCP), Microsoft Server operating system, compute hardware and Azure platform escalation support. Key Responsibilities The successful candidate will be experienced using VMware vSphere, Microsoft Windows Server (2019 and 2022), Active Directory (2016 or 2022), Microsoft Configuration Manager and Microsoft Azure IaaS (including Entra ID, Entra Connect, Entra SSO) along with knowledge of other mainstream Microsoft and other enterprise products. As well as providing day-to-day 3rd and 4th line support for business-critical applications, they will also have a good all-round understanding of back-office infrastructure, with proven practical experience designing, managing, monitoring and maintaining a large, globally dispersed server infrastructure. They must possess excellent written and oral communication skills, will be equally comfortable interacting with non-technical people and to work as part of a team to quickly establish credibility with colleagues. They must demonstrate an attention to detail, commitment to their work and flexibility in dealing with unforeseen operational requirements. As a member of the Systems Engineering team, reporting to the Service Owner of Wintel & Virtualisation, the successful candidate's duties will include, but are not limited to: Providing 3rd and 4th line support of physical and virtual Windows servers and associated wintel based back office infrastructure e.g. AD, CM (Config Manager), DFS, DHCP, DNS, SCOM. Providing design, management and technical engineering support for the Microsoft Azure platform (including IaaS & PasS offerings). In-depth diagnosis, troubleshooting, test, resolution of problems and issues with VMware vSphere (ESXi and vCenter), Windows Server and Configuration Manager. Ongoing maintenance of standards, processes and procedures relating to Systems Engineering supported services. Proactive scheduled maintenance along with BCP & DR. Support the implementation of new technologies, solutions and services aligned with current industry best practice and IT strategy. Providing design and engineering input, guidance and support to the firm's Global Project Group, Architecture Team and support staff located in the firm's outsource partner in India. Undertake the role of subject matter expert for any projects which require input and have an impact in the "Wintel and Virtualisation" infrastructure. Inclusion in an on-call rota to provide out-of-hours escalation support. Available for occasional involvement in Change related activities during planned weekend maintenance window. Qualifications Your experience Skills: Mandatory Skills The following skills at Level 3/4 support are mandatory for this role: Windows Server 2016, 2019 and 2022 operating systems VMware vSphere (ESXi 7.0 & 8.0, vCenter, SRM and SkyLine) Microsoft Azure Portal and infrastructure management (Entra ID, Entra Connect, Entra SSO) Active Directory 2016 and related services CM (Configuration Manager) current branch You will also possess excellent skills and knowledge relating to all aspects of back-office infrastructure, systems and security. Proficient in the Microsoft Azure IaaS and PaaS platform with previous experience in design, implementation and management of IaaS and PaaS services is ideal though not essential. Proficient in the monitoring of production systems using SCOM 2019 and above, which includes the implementation, development and configuration of Management Packs. Experience: To perform this role you will be an experienced Wintel Systems Engineer, ideally with previous VMware experience and\or a thorough knowledge of Microsoft Back Office infrastructure solutions. Possessing a detailed understanding of Microsoft's Server OS and VMware's virtualisation technologies together with experience of Azure and cloud services, you will have: Extensive experience managing and maintaining a large server base of Windows Server 2016, 2019 and 2022, ideally using VMware ESXi 7.0 and above on HPE Rack, Blade and Synergy server hardware (including firmware patching and security vulnerability management). Experience managing and maintaining the Microsoft Azure Cloud platform via the Azure Portal including Entra ID, Entra Connect, Entra SSO. Preferred Skills In addition, knowledge of the following is strongly preferred for this role: PKI Certificate infrastructure Microsoft Defender Antivirus and Defender Endpoint Knowledge of SCOM 2019 and above Knowledge of Microsoft Orchestrator PowerShell 5- 7 & Azure CLI Knowledge of Linux\UNIX commands Windows 10 & 11 Microsoft Office 365 Suite (inc, Visio) Knowledge: A detailed knowledge of Server technologies, including; security & protection, back-up, clustering, file & print IIS, DNS, DHCP, AD Certificate Services. (Knowledge of best practice guidance from CIS Controls v8, ISO27001/2 and NIST STIG will be beneficial). A detailed knowledge of Active Directory Services, such as, AD DS, GPOs, DNS, DHCP, AD CS, etc. A working knowledge of at least one scripting language, specifically the development and use of PowerShell scripts. Knowledge of VMware virtualisation technologies, VMware ESXi 7.0 and above is preferable with special consideration given for exceptional Microsoft experienced engineers. Accustomed to working within the ITIL framework of Incident, Problem, Change and Release Management. Familiarity with; Microsoft Defender Antivirus and Defender Endpoint configuration and support, ServiceNow, Unix & Linux based systems, Microsoft SQL & Oracle databases, will be an advantage. Qualifications: Certification Microsoft MCSE/MCSA certification, Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Azure Solutions Architect Expert, Microsoft Certified: Azure Security Engineer Associate (preferred) VMware VCP certification (preferred) ITIL V3/4 (preferred) Education Minimum degree level education of a B. Tech. / B.E. / MCA/ BCA or equivalent experience in Computer Science, Systems Engineering or equivalent related field. Additional Information Hybrid Working This role follows our 'balanced' hybrid working approach and as long as business needs allow, you will be supported to work in a hybrid way with the expectation of working from the office for a minimum of 50% of your time. Equal opportunities statement At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society. We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment. We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement. Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm. Find out more about our inclusive culture here .
We have an excellent opportunity for an IT Systems Administrator to join our Higher Education client in Winchester. Work environment: To work as a member of the IT Services team, working with and reporting to the Head and Assistant Head of IT Services to analyse, design, implement, maintain and support the College's IT infrastructure. The College has an extensive wired and wireless network covering 25 buildings over two campuses, consisting of more than 3000 PCs, laptops, Chromebooks and 120 servers. Our PCs all run Windows, whilst the servers run a mixture of VMware, Microsoft Server, and Linux OSs. IT Systems Administrator - Main Responsibilities: Analyse, design, implement, maintain and support the College's IT infrastructure - including: Desktop and server applications Desktop and server endpoint security systems Desktop and server OS Deployment of desktops, physical and virtual servers Network services, firewall, switches, wireless and network access control Network storage and backup Cloud services System and network analysis, vulnerability scanning, health monitoring and logging services. To act as higher-tier support to our team of IT Technicians, however excellent customer service skills are required as you will be supporting students, staff and parents. Work with the Head of IT Services to develop IT systems, policies and good practice. Keep abreast of IT trends, and how they will impact the college. Ensuring that tasks above are well documented and filed. Producing training materials and for users as required. Be willing and able to carry out all the tasks expected of the IT technicians. IT Systems Administrator - Requirements: Degree-level IT-related qualification, or equivalent industry experience/professional qualifications. Broad IT knowledge and specialist expertise in a number of these areas: desktop, servers, storage, network and system infrastructure. Good knowledge of TCP/IP, DNS, DHCP and other networking protocols. Good level of English and Mathematic skills. Excellent interpersonal skills to provide a service to users of all levels and abilities. Ability to work through problems methodically and with an attention to detail. Ability to work individually and as part of the team. A keen interest to learn and a helpful personality.
May 02, 2024
Full time
We have an excellent opportunity for an IT Systems Administrator to join our Higher Education client in Winchester. Work environment: To work as a member of the IT Services team, working with and reporting to the Head and Assistant Head of IT Services to analyse, design, implement, maintain and support the College's IT infrastructure. The College has an extensive wired and wireless network covering 25 buildings over two campuses, consisting of more than 3000 PCs, laptops, Chromebooks and 120 servers. Our PCs all run Windows, whilst the servers run a mixture of VMware, Microsoft Server, and Linux OSs. IT Systems Administrator - Main Responsibilities: Analyse, design, implement, maintain and support the College's IT infrastructure - including: Desktop and server applications Desktop and server endpoint security systems Desktop and server OS Deployment of desktops, physical and virtual servers Network services, firewall, switches, wireless and network access control Network storage and backup Cloud services System and network analysis, vulnerability scanning, health monitoring and logging services. To act as higher-tier support to our team of IT Technicians, however excellent customer service skills are required as you will be supporting students, staff and parents. Work with the Head of IT Services to develop IT systems, policies and good practice. Keep abreast of IT trends, and how they will impact the college. Ensuring that tasks above are well documented and filed. Producing training materials and for users as required. Be willing and able to carry out all the tasks expected of the IT technicians. IT Systems Administrator - Requirements: Degree-level IT-related qualification, or equivalent industry experience/professional qualifications. Broad IT knowledge and specialist expertise in a number of these areas: desktop, servers, storage, network and system infrastructure. Good knowledge of TCP/IP, DNS, DHCP and other networking protocols. Good level of English and Mathematic skills. Excellent interpersonal skills to provide a service to users of all levels and abilities. Ability to work through problems methodically and with an attention to detail. Ability to work individually and as part of the team. A keen interest to learn and a helpful personality.
IT Support Officer / Administrator (1st line Support) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN TRANSPORT As an IT Support Officer you will provide effective 1st and 2nd line IT assistance across all aspects of the SME business. As IT support administrator you will support the companies user base at a 1st and 2nd line support level, including desktops, laptops, mobile devices, printers, telephone system and other endpoint devices. Onsite Key Responsibilities Installing, configuring and maintaining Windows 10 and Windows 11 desktop environment. Provide 1st line support for users via the IT Service Desk. Support end users in a physical and virtualised (VMWare) environment. Configuration & installation of hardware & software for desktop and mobile devices. Ensure all communication systems provide a seamless service and aim to resolve incidents as promptly as possible. Administer user accounts on AD and Exchange, as well as amending and maintaining permissions across file storage to ensure security levels and access to restricted and confidential information is set appropriately. Flexibility to travel when needed between locations and remote support of other offices. Support the existing Enterprise messaging (Microsoft Exchange) & unified communication systems (Mitel). Carry out any reasonable duties as identified by your line manager or team leader Positively represent the company to our customers and suppliers Ensure compliance with our ISO standards. Fully participate in the company's performance management and development programmes. Maximise own ability to produce quality work, on time, and to brief, utilising best skills and available technology. Ensure compliance with health and safety requirements. Knowledge/Skills/Experience Background in IT in relevant fields (e.g. Information Systems, Information Technology, Applied Networking, System Administration). Windows 10 and Windows 11, VMWare Microsoft Exchange Experience with desktops, laptops, mobile devices, printers, telephone system. Some commercial experience in a SME organisation To Apply : Please contact Alison Basson,
May 02, 2024
Full time
IT Support Officer / Administrator (1st line Support) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN TRANSPORT As an IT Support Officer you will provide effective 1st and 2nd line IT assistance across all aspects of the SME business. As IT support administrator you will support the companies user base at a 1st and 2nd line support level, including desktops, laptops, mobile devices, printers, telephone system and other endpoint devices. Onsite Key Responsibilities Installing, configuring and maintaining Windows 10 and Windows 11 desktop environment. Provide 1st line support for users via the IT Service Desk. Support end users in a physical and virtualised (VMWare) environment. Configuration & installation of hardware & software for desktop and mobile devices. Ensure all communication systems provide a seamless service and aim to resolve incidents as promptly as possible. Administer user accounts on AD and Exchange, as well as amending and maintaining permissions across file storage to ensure security levels and access to restricted and confidential information is set appropriately. Flexibility to travel when needed between locations and remote support of other offices. Support the existing Enterprise messaging (Microsoft Exchange) & unified communication systems (Mitel). Carry out any reasonable duties as identified by your line manager or team leader Positively represent the company to our customers and suppliers Ensure compliance with our ISO standards. Fully participate in the company's performance management and development programmes. Maximise own ability to produce quality work, on time, and to brief, utilising best skills and available technology. Ensure compliance with health and safety requirements. Knowledge/Skills/Experience Background in IT in relevant fields (e.g. Information Systems, Information Technology, Applied Networking, System Administration). Windows 10 and Windows 11, VMWare Microsoft Exchange Experience with desktops, laptops, mobile devices, printers, telephone system. Some commercial experience in a SME organisation To Apply : Please contact Alison Basson,
Our client is looking to recruit an experienced Senior Cloud and Server Technician to join their hugely successful growing team. You will have proven experience supporting Microsoft Networks and Microsoft Cloud Services. You will enjoy working in IT and working for a company with great career development opportunities. Package: Salary of £32k - £44k per annum depending on experience (plus an on-call allowance). A remote role with occasional visits to Penryn office Also working at customer premises so will need to live a commutable distance to be considered for the role. All equipment provided to perform duties. 25 days holiday plus Bank holidays Discretionary annual bonus of up to 10% of salary Excellent pension scheme Health and dental insurance / support Training and development support Many other great perks Responsibilities: Supporting Microsoft Networks and Microsoft Cloud Services. Technical support and project work covering a wide range of products and services. Microsoft Server Operating Systems & Windows Desktop Microsoft 365 and Azure Active Directory Work towards gaining the Microsoft Certified: Enterprise Administrator Expert Certification. Requirements: Minimum 3 years' experience suppporting Microsoft Networks and Microsoft Cloud Services Microsoft 365 and Azure Active Directory Experience working with Firewalls and TCP/IP Networking Virtualisation - Hyper-V Use of common backup and disaster recovery software Switching and WiFi Other valuable skills include IP Telephony / SIP / 3CX / Microsoft Teams Direct Routing Valid UK Driving License. Strong communications skills are key and an ability to talk with customers at all levels with a good clear and friendly telephone manner. Reliable and able to work both with and without guidance. Able to explain issues and deal with customers with varying technical skills. Flexible and willing to learn new skills and share knowledge and mentor other technicians. Training provided and requirement to follow the Microsoft MCP Syllabus and complete at least 1 MCP Exam per year, and the client will cover the cost of the exams and training material. Desirable: Endpoint Security including EDR / MDR / Zero Trust Microsoft Endpoint Manager and Policies (Intune) Microsoft Azure Infrastructure & Networking Dell SANs and Storage Hyper-V Clustering Sonicwall / Unifi / Meraki / HP Aruba DNS Filter / Sentinel One / KnowBe4 / Carbon Black / Application Whitelisting PSA and RMM Software Tools For full details please submit CV. JBRP1_UKTJ
May 02, 2024
Full time
Our client is looking to recruit an experienced Senior Cloud and Server Technician to join their hugely successful growing team. You will have proven experience supporting Microsoft Networks and Microsoft Cloud Services. You will enjoy working in IT and working for a company with great career development opportunities. Package: Salary of £32k - £44k per annum depending on experience (plus an on-call allowance). A remote role with occasional visits to Penryn office Also working at customer premises so will need to live a commutable distance to be considered for the role. All equipment provided to perform duties. 25 days holiday plus Bank holidays Discretionary annual bonus of up to 10% of salary Excellent pension scheme Health and dental insurance / support Training and development support Many other great perks Responsibilities: Supporting Microsoft Networks and Microsoft Cloud Services. Technical support and project work covering a wide range of products and services. Microsoft Server Operating Systems & Windows Desktop Microsoft 365 and Azure Active Directory Work towards gaining the Microsoft Certified: Enterprise Administrator Expert Certification. Requirements: Minimum 3 years' experience suppporting Microsoft Networks and Microsoft Cloud Services Microsoft 365 and Azure Active Directory Experience working with Firewalls and TCP/IP Networking Virtualisation - Hyper-V Use of common backup and disaster recovery software Switching and WiFi Other valuable skills include IP Telephony / SIP / 3CX / Microsoft Teams Direct Routing Valid UK Driving License. Strong communications skills are key and an ability to talk with customers at all levels with a good clear and friendly telephone manner. Reliable and able to work both with and without guidance. Able to explain issues and deal with customers with varying technical skills. Flexible and willing to learn new skills and share knowledge and mentor other technicians. Training provided and requirement to follow the Microsoft MCP Syllabus and complete at least 1 MCP Exam per year, and the client will cover the cost of the exams and training material. Desirable: Endpoint Security including EDR / MDR / Zero Trust Microsoft Endpoint Manager and Policies (Intune) Microsoft Azure Infrastructure & Networking Dell SANs and Storage Hyper-V Clustering Sonicwall / Unifi / Meraki / HP Aruba DNS Filter / Sentinel One / KnowBe4 / Carbon Black / Application Whitelisting PSA and RMM Software Tools For full details please submit CV. JBRP1_UKTJ
Due to the nature of the work, candidates must be UK Nationals to allow for security vetting (UKSV) if not already gained. Due to sustained growth and expansion, my client is expanding their IT team and looking for a talented Systems Administrator to join their existing, dynamic IT department. Based in Lincoln with excellent acess to transport links, the sucessful candidate will be predominantly site based. Responsibilities: Install, configure, and maintain operating systems and software applications across the organisation's IT infrastructure. Monitor system performance and troubleshoot issues proactively to ensure optimal operation and minimise downtime. Administer user accounts, permissions, and access rights across various platforms and applications. Implement and maintain security measures to protect systems, data, and network infrastructure from unauthorised access and cyber threats. Manage backups and disaster recovery procedures to safeguard critical data and ensure business continuity. Plan and execute system upgrades, patches, and updates to keep systems current and secure. Collaborate with IT teams and stakeholders to assess technology needs and recommend solutions that align with organisational objectives. Provide technical support and guidance to junior members of the IT Dept and end-users, resolving hardware and software issues in a timely manner. Document system configurations, procedures, and troubleshooting steps to maintain accurate records and facilitate knowledge sharing. Staying up to date of emerging technologies and industry trends to continually enhance system performance and security posture. Skills & Qualifications: Exceptional communication skills, both written and verbal, enabling clear articulation of technical concepts and effective collaboration with team members and stakeholders. Possesses strong analytical and research abilities, enabling systematic problem-solving and the ability to delve into complex issues to find effective solutions. Demonstrates the capacity to work autonomously or as part of a cohesive team, adeptly managing multiple tasks with varying priorities while ensuring timely completion of all responsibilities. Proficient understanding of cybersecurity principles, encompassing endpoint protection, least privilege (JEA), and event logging, ensuring the implementation of robust security measures to safeguard organisational assets. Hands-on experience with a range of operating systems including Windows Server 2019+, Windows 10/11, Ubuntu 20+, as well as virtualization platforms such as VMware vCenter and Horizon, ensuring comprehensive system management across diverse environments. • In-depth knowledge of networking fundamentals, including VLANs, BGP routing, and TCP/IP networks, facilitating efficient network configuration and troubleshooting. Proven expertise in backup and disaster recovery strategies, ensuring the integrity and availability of critical data and systems in the event of unforeseen disruptions. Familiarity with physical hardware components, including servers and NAS/SAN storage systems, enabling effective management and maintenance of infrastructure resources. Experience in navigating compliance requirements such as Cyber Essential Plus, CIS Controls, NIST 800-53, and ISO 27001, ensuring adherence to industry standards and regulatory frameworks to uphold organizational security and governance standards. Proficiency in advanced Microsoft 365 administration, encompassing setup, configuration, and management of cloud-based services such as Exchange Online, SharePoint Online, Teams, and Intune, optimizing productivity and collaboration within the organization while ensuring data security and compliance. Requires minimum of 3+ years of experience in a similar role, or evidence of competency. On top of a competitive salary, you will receive a generous benefits package including life assurance, private medical, company sick pay and salary sacrifice for electric cars.
May 01, 2024
Full time
Due to the nature of the work, candidates must be UK Nationals to allow for security vetting (UKSV) if not already gained. Due to sustained growth and expansion, my client is expanding their IT team and looking for a talented Systems Administrator to join their existing, dynamic IT department. Based in Lincoln with excellent acess to transport links, the sucessful candidate will be predominantly site based. Responsibilities: Install, configure, and maintain operating systems and software applications across the organisation's IT infrastructure. Monitor system performance and troubleshoot issues proactively to ensure optimal operation and minimise downtime. Administer user accounts, permissions, and access rights across various platforms and applications. Implement and maintain security measures to protect systems, data, and network infrastructure from unauthorised access and cyber threats. Manage backups and disaster recovery procedures to safeguard critical data and ensure business continuity. Plan and execute system upgrades, patches, and updates to keep systems current and secure. Collaborate with IT teams and stakeholders to assess technology needs and recommend solutions that align with organisational objectives. Provide technical support and guidance to junior members of the IT Dept and end-users, resolving hardware and software issues in a timely manner. Document system configurations, procedures, and troubleshooting steps to maintain accurate records and facilitate knowledge sharing. Staying up to date of emerging technologies and industry trends to continually enhance system performance and security posture. Skills & Qualifications: Exceptional communication skills, both written and verbal, enabling clear articulation of technical concepts and effective collaboration with team members and stakeholders. Possesses strong analytical and research abilities, enabling systematic problem-solving and the ability to delve into complex issues to find effective solutions. Demonstrates the capacity to work autonomously or as part of a cohesive team, adeptly managing multiple tasks with varying priorities while ensuring timely completion of all responsibilities. Proficient understanding of cybersecurity principles, encompassing endpoint protection, least privilege (JEA), and event logging, ensuring the implementation of robust security measures to safeguard organisational assets. Hands-on experience with a range of operating systems including Windows Server 2019+, Windows 10/11, Ubuntu 20+, as well as virtualization platforms such as VMware vCenter and Horizon, ensuring comprehensive system management across diverse environments. • In-depth knowledge of networking fundamentals, including VLANs, BGP routing, and TCP/IP networks, facilitating efficient network configuration and troubleshooting. Proven expertise in backup and disaster recovery strategies, ensuring the integrity and availability of critical data and systems in the event of unforeseen disruptions. Familiarity with physical hardware components, including servers and NAS/SAN storage systems, enabling effective management and maintenance of infrastructure resources. Experience in navigating compliance requirements such as Cyber Essential Plus, CIS Controls, NIST 800-53, and ISO 27001, ensuring adherence to industry standards and regulatory frameworks to uphold organizational security and governance standards. Proficiency in advanced Microsoft 365 administration, encompassing setup, configuration, and management of cloud-based services such as Exchange Online, SharePoint Online, Teams, and Intune, optimizing productivity and collaboration within the organization while ensuring data security and compliance. Requires minimum of 3+ years of experience in a similar role, or evidence of competency. On top of a competitive salary, you will receive a generous benefits package including life assurance, private medical, company sick pay and salary sacrifice for electric cars.
Job Title: 2nd Line IT Support Engineer Client Overview: I am recruiting a 2nd Line IT Support Engineer for a key client of mine, they want someone to be able to contribute significantly to delivering exceptional technical services to their external customers. Our client is a leader in providing innovative IT solutions and is committed to offering top-notch customer service. If you're passionate about technology, possess strong problem-solving skills, and thrive in a fast-paced environment, this opportunity is perfect for you. Role Description: As a 2nd Line IT Support Engineer, you will play a vital role in ensuring our client's external customers receive prompt and effective technical support. You will collaborate closely with clients to understand their unique needs and deliver customised solutions to enhance their IT infrastructure and operations. Key Responsibilities: Provide timely and professional responses to customer inquiries. Diagnose and resolve technical issues related to hardware and software. Perform system upgrades, installations, and configurations according to client requirements. Work closely with 1st line support to escalate and resolve complex technical issues. Offer training and guidance to clients on utilising IT systems efficiently. Maintain detailed documentation of support activities, solutions, and best practices. Requirements: Experience with Windows 10 and Windows 11 Proficiency in Microsoft 365 suite, including Exchange Online, SharePoint Online, and Teams administration. Understanding of PowerShell scripting - desirable Experience with Windows Server 2016, 2019, and newer versions. Familiarity with Microsoft Intune for mobile device management and endpoint security. Knowledge of Microsoft Azure services and administration. Experience in SharePoint administration. Ability to work with cloud-based technologies and implement best practices for scalability, security, and performance. Excellent problem-solving skills and the ability to analyse complex technical issues. Strong communication skills to interact effectively with clients and internal teams. Desirable - Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Azure Administrator Associate, or similar credentials are highly desirable. Benefits: Competitive compensation based on skills and experience. Opportunities for professional growth and career advancement. Flexible work arrangements and a supportive work environment. Comprehensive health and wellness benefits. Engaging projects and exposure to cutting-edge technologies. How to Apply: If you are enthusiastic about taking on this exciting role and making a meaningful impact, please apply using the button below.
May 01, 2024
Full time
Job Title: 2nd Line IT Support Engineer Client Overview: I am recruiting a 2nd Line IT Support Engineer for a key client of mine, they want someone to be able to contribute significantly to delivering exceptional technical services to their external customers. Our client is a leader in providing innovative IT solutions and is committed to offering top-notch customer service. If you're passionate about technology, possess strong problem-solving skills, and thrive in a fast-paced environment, this opportunity is perfect for you. Role Description: As a 2nd Line IT Support Engineer, you will play a vital role in ensuring our client's external customers receive prompt and effective technical support. You will collaborate closely with clients to understand their unique needs and deliver customised solutions to enhance their IT infrastructure and operations. Key Responsibilities: Provide timely and professional responses to customer inquiries. Diagnose and resolve technical issues related to hardware and software. Perform system upgrades, installations, and configurations according to client requirements. Work closely with 1st line support to escalate and resolve complex technical issues. Offer training and guidance to clients on utilising IT systems efficiently. Maintain detailed documentation of support activities, solutions, and best practices. Requirements: Experience with Windows 10 and Windows 11 Proficiency in Microsoft 365 suite, including Exchange Online, SharePoint Online, and Teams administration. Understanding of PowerShell scripting - desirable Experience with Windows Server 2016, 2019, and newer versions. Familiarity with Microsoft Intune for mobile device management and endpoint security. Knowledge of Microsoft Azure services and administration. Experience in SharePoint administration. Ability to work with cloud-based technologies and implement best practices for scalability, security, and performance. Excellent problem-solving skills and the ability to analyse complex technical issues. Strong communication skills to interact effectively with clients and internal teams. Desirable - Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Azure Administrator Associate, or similar credentials are highly desirable. Benefits: Competitive compensation based on skills and experience. Opportunities for professional growth and career advancement. Flexible work arrangements and a supportive work environment. Comprehensive health and wellness benefits. Engaging projects and exposure to cutting-edge technologies. How to Apply: If you are enthusiastic about taking on this exciting role and making a meaningful impact, please apply using the button below.
Our client is looking to recruit an experienced Senior Cloud and Server Technician to join their hugely successful growing team. You will have proven experience supporting Microsoft Networks and Microsoft Cloud Services. You will enjoy working in IT and working for a company with great career development opportunities. Package: Salary of £32k - £44k per annum depending on experience (plus an on-call allowance). A remote role with occasional visits to Penryn office Also working at customer premises so will need to live a commutable distance to be considered for the role. All equipment provided to perform duties. 25 days holiday plus Bank holidays Discretionary annual bonus of up to 10% of salary Excellent pension scheme Health and dental insurance / support Training and development support Many other great perks Responsibilities: Supporting Microsoft Networks and Microsoft Cloud Services. Technical support and project work covering a wide range of products and services. Microsoft Server Operating Systems & Windows Desktop Microsoft 365 and Azure Active Directory Work towards gaining the Microsoft Certified: Enterprise Administrator Expert Certification. Requirements: Minimum 3 years' experience suppporting Microsoft Networks and Microsoft Cloud Services Microsoft 365 and Azure Active Directory Experience working with Firewalls and TCP/IP Networking Virtualisation - Hyper-V Use of common backup and disaster recovery software Switching and WiFi Other valuable skills include IP Telephony / SIP / 3CX / Microsoft Teams Direct Routing Valid UK Driving License. Strong communications skills are key and an ability to talk with customers at all levels with a good clear and friendly telephone manner. Reliable and able to work both with and without guidance. Able to explain issues and deal with customers with varying technical skills. Flexible and willing to learn new skills and share knowledge and mentor other technicians. Training provided and requirement to follow the Microsoft MCP Syllabus and complete at least 1 MCP Exam per year, and the client will cover the cost of the exams and training material. Desirable: Endpoint Security including EDR / MDR / Zero Trust Microsoft Endpoint Manager and Policies (Intune) Microsoft Azure Infrastructure & Networking Dell SANs and Storage Hyper-V Clustering Sonicwall / Unifi / Meraki / HP Aruba DNS Filter / Sentinel One / KnowBe4 / Carbon Black / Application Whitelisting PSA and RMM Software Tools For full details please submit CV. JBRP1_UKTJ
May 01, 2024
Full time
Our client is looking to recruit an experienced Senior Cloud and Server Technician to join their hugely successful growing team. You will have proven experience supporting Microsoft Networks and Microsoft Cloud Services. You will enjoy working in IT and working for a company with great career development opportunities. Package: Salary of £32k - £44k per annum depending on experience (plus an on-call allowance). A remote role with occasional visits to Penryn office Also working at customer premises so will need to live a commutable distance to be considered for the role. All equipment provided to perform duties. 25 days holiday plus Bank holidays Discretionary annual bonus of up to 10% of salary Excellent pension scheme Health and dental insurance / support Training and development support Many other great perks Responsibilities: Supporting Microsoft Networks and Microsoft Cloud Services. Technical support and project work covering a wide range of products and services. Microsoft Server Operating Systems & Windows Desktop Microsoft 365 and Azure Active Directory Work towards gaining the Microsoft Certified: Enterprise Administrator Expert Certification. Requirements: Minimum 3 years' experience suppporting Microsoft Networks and Microsoft Cloud Services Microsoft 365 and Azure Active Directory Experience working with Firewalls and TCP/IP Networking Virtualisation - Hyper-V Use of common backup and disaster recovery software Switching and WiFi Other valuable skills include IP Telephony / SIP / 3CX / Microsoft Teams Direct Routing Valid UK Driving License. Strong communications skills are key and an ability to talk with customers at all levels with a good clear and friendly telephone manner. Reliable and able to work both with and without guidance. Able to explain issues and deal with customers with varying technical skills. Flexible and willing to learn new skills and share knowledge and mentor other technicians. Training provided and requirement to follow the Microsoft MCP Syllabus and complete at least 1 MCP Exam per year, and the client will cover the cost of the exams and training material. Desirable: Endpoint Security including EDR / MDR / Zero Trust Microsoft Endpoint Manager and Policies (Intune) Microsoft Azure Infrastructure & Networking Dell SANs and Storage Hyper-V Clustering Sonicwall / Unifi / Meraki / HP Aruba DNS Filter / Sentinel One / KnowBe4 / Carbon Black / Application Whitelisting PSA and RMM Software Tools For full details please submit CV. JBRP1_UKTJ
Due to the nature of the work, candidates must be UK Nationals to allow for security vetting (UKSV) if not already gained. Due to sustained growth and expansion, my client is expanding their IT team and looking for a talented Systems Administrator to join their existing, dynamic IT department. Based in Lincoln with excellent acess to transport links, the sucessful candidate will be predominantly site based. Responsibilities: Install, configure, and maintain operating systems and software applications across the organisation's IT infrastructure. Monitor system performance and troubleshoot issues proactively to ensure optimal operation and minimise downtime. Administer user accounts, permissions, and access rights across various platforms and applications. Implement and maintain security measures to protect systems, data, and network infrastructure from unauthorised access and cyber threats. Manage backups and disaster recovery procedures to safeguard critical data and ensure business continuity. Plan and execute system upgrades, patches, and updates to keep systems current and secure. Collaborate with IT teams and stakeholders to assess technology needs and recommend solutions that align with organisational objectives. Provide technical support and guidance to junior members of the IT Dept and end-users, resolving hardware and software issues in a timely manner. Document system configurations, procedures, and troubleshooting steps to maintain accurate records and facilitate knowledge sharing. Staying up to date of emerging technologies and industry trends to continually enhance system performance and security posture. Skills & Qualifications: Exceptional communication skills, both written and verbal, enabling clear articulation of technical concepts and effective collaboration with team members and stakeholders. Possesses strong analytical and research abilities, enabling systematic problem-solving and the ability to delve into complex issues to find effective solutions. Demonstrates the capacity to work autonomously or as part of a cohesive team, adeptly managing multiple tasks with varying priorities while ensuring timely completion of all responsibilities. Proficient understanding of cybersecurity principles, encompassing endpoint protection, least privilege (JEA), and event logging, ensuring the implementation of robust security measures to safeguard organisational assets. Hands-on experience with a range of operating systems including Windows Server 2019+, Windows 10/11, Ubuntu 20+, as well as virtualization platforms such as VMware vCenter and Horizon, ensuring comprehensive system management across diverse environments. • In-depth knowledge of networking fundamentals, including VLANs, BGP routing, and TCP/IP networks, facilitating efficient network configuration and troubleshooting. Proven expertise in backup and disaster recovery strategies, ensuring the integrity and availability of critical data and systems in the event of unforeseen disruptions. Familiarity with physical hardware components, including servers and NAS/SAN storage systems, enabling effective management and maintenance of infrastructure resources. Experience in navigating compliance requirements such as Cyber Essential Plus, CIS Controls, NIST 800-53, and ISO 27001, ensuring adherence to industry standards and regulatory frameworks to uphold organizational security and governance standards. Proficiency in advanced Microsoft 365 administration, encompassing setup, configuration, and management of cloud-based services such as Exchange Online, SharePoint Online, Teams, and Intune, optimizing productivity and collaboration within the organization while ensuring data security and compliance. Requires minimum of 3+ years of experience in a similar role, or evidence of competency. On top of a competitive salary, you will receive a generous benefits package including life assurance, private medical, company sick pay and salary sacrifice for electric cars.
May 01, 2024
Full time
Due to the nature of the work, candidates must be UK Nationals to allow for security vetting (UKSV) if not already gained. Due to sustained growth and expansion, my client is expanding their IT team and looking for a talented Systems Administrator to join their existing, dynamic IT department. Based in Lincoln with excellent acess to transport links, the sucessful candidate will be predominantly site based. Responsibilities: Install, configure, and maintain operating systems and software applications across the organisation's IT infrastructure. Monitor system performance and troubleshoot issues proactively to ensure optimal operation and minimise downtime. Administer user accounts, permissions, and access rights across various platforms and applications. Implement and maintain security measures to protect systems, data, and network infrastructure from unauthorised access and cyber threats. Manage backups and disaster recovery procedures to safeguard critical data and ensure business continuity. Plan and execute system upgrades, patches, and updates to keep systems current and secure. Collaborate with IT teams and stakeholders to assess technology needs and recommend solutions that align with organisational objectives. Provide technical support and guidance to junior members of the IT Dept and end-users, resolving hardware and software issues in a timely manner. Document system configurations, procedures, and troubleshooting steps to maintain accurate records and facilitate knowledge sharing. Staying up to date of emerging technologies and industry trends to continually enhance system performance and security posture. Skills & Qualifications: Exceptional communication skills, both written and verbal, enabling clear articulation of technical concepts and effective collaboration with team members and stakeholders. Possesses strong analytical and research abilities, enabling systematic problem-solving and the ability to delve into complex issues to find effective solutions. Demonstrates the capacity to work autonomously or as part of a cohesive team, adeptly managing multiple tasks with varying priorities while ensuring timely completion of all responsibilities. Proficient understanding of cybersecurity principles, encompassing endpoint protection, least privilege (JEA), and event logging, ensuring the implementation of robust security measures to safeguard organisational assets. Hands-on experience with a range of operating systems including Windows Server 2019+, Windows 10/11, Ubuntu 20+, as well as virtualization platforms such as VMware vCenter and Horizon, ensuring comprehensive system management across diverse environments. • In-depth knowledge of networking fundamentals, including VLANs, BGP routing, and TCP/IP networks, facilitating efficient network configuration and troubleshooting. Proven expertise in backup and disaster recovery strategies, ensuring the integrity and availability of critical data and systems in the event of unforeseen disruptions. Familiarity with physical hardware components, including servers and NAS/SAN storage systems, enabling effective management and maintenance of infrastructure resources. Experience in navigating compliance requirements such as Cyber Essential Plus, CIS Controls, NIST 800-53, and ISO 27001, ensuring adherence to industry standards and regulatory frameworks to uphold organizational security and governance standards. Proficiency in advanced Microsoft 365 administration, encompassing setup, configuration, and management of cloud-based services such as Exchange Online, SharePoint Online, Teams, and Intune, optimizing productivity and collaboration within the organization while ensuring data security and compliance. Requires minimum of 3+ years of experience in a similar role, or evidence of competency. On top of a competitive salary, you will receive a generous benefits package including life assurance, private medical, company sick pay and salary sacrifice for electric cars.
I am working with a client based in the South of England who specialise in cyber security. This is a fantastic opportunity for the right candidates to join an organisation who are pioneers of cyber risk management, working with a range of customers in both private and public sectors. The RolePLEASE NOTE THIS OPPORTUNITY INVOLVES ON-SITE SHIFT WORK SO PLEASE ONLY APPLY IF YOU ARE HAPPY TO WORK BOTH DAY AND NIGHT SHIFTS AND LIVE WITHIN REASONABLE COMMUTING DISTANCE OF POOLE. Due to rapid expansion, my client is looking for 2 new 24/7 SOC Analysts to add to their local team. You will be responsible for monitoring and defending customers against potential security threats. This critical role will identify, analyse and respond to security incidents to ensure the confidentiality, integrity and availability of sensitive data and systems. You will work closely with other cyber security team members to ensure a strong security posture and prevent or mitigate potential cyber attacks. This role will offer support to the infrastructure engineering project team in responding to incidents so previous infrastructure experience or experience within a 1st or 2nd line support environment would be beneficial. Based on the clients recently refurbished offices in Poole, you will work a four day operational rota including both day shifts (7am - 7pm) and nights shifts (7pm - 7am). Duties include: Monitor security information and event management (SIEM) tools and other security monitoring systems to identify potential security incidents and anomalies. Analyse alerts and log data to assess the severity and impact of potential threats. Investigate and respond to security incidents promptly and effectively. Perform in-depth analysis of security events to understand the scope, impact, and root cause of incidents. Proactively search for hidden threats and potential security weaknesses in the organization's network and systems. Utilize various security tools and methodologies to identify and address potential vulnerabilities before they are exploited. Assist in vulnerability assessments and penetration testing activities. Evaluate and prioritize identified vulnerabilities for remediation by collaborating with IT and system administrators. Create detailed reports on security incidents, response actions taken, and recommendations for improvement. Maintain accurate records of incidents, investigations, and security-related activities. Configure, update, and maintain security tools, including firewalls, intrusion detection/prevention systems, endpoint protection, and SIEM solutions. Who? I would be interested in speaking with both candidates with experience in cyber secruity in a similar role or who have other technical IT infrastructure or IT support experience and are interested in a career in cyber security. You will be provided with full support and a development plan with the opportunity to move in to other career paths within the business. A passion for technology and learning new skills is a key sucess factor for this role. My client prides itself on providing an excellent service to their customers so the sucessful candidates will need to have strong communication skills and a service-based mindset.Successful Candidates Will Be Enrolled On a Full Training & Certification Program Across The Service Portfolio; however, the following certifications and experience will be beneficial to applicants: Certification in Computer Science, Information Security, or related field (or equivalent work experience). Cybersecurity certifications such as CompTIA Security+, Certified Ethical Hacker (CEH) or Microsoft M365/Azure Understanding of cybersecurity principles, networking concepts, and various operating systems. Knowledge of common security threats, attack vectors, and mitigation strategies. Excellent communication skills to convey technical information to both technical and non-technical audiences. Experience in an IT Support/MSP support role Experience within a IT infrastructure role Strong attention to detail and ability to work under pressure in a fast-paced environment. Sucessful applicants will need to undergo a DBS check for this role.
May 01, 2024
Full time
I am working with a client based in the South of England who specialise in cyber security. This is a fantastic opportunity for the right candidates to join an organisation who are pioneers of cyber risk management, working with a range of customers in both private and public sectors. The RolePLEASE NOTE THIS OPPORTUNITY INVOLVES ON-SITE SHIFT WORK SO PLEASE ONLY APPLY IF YOU ARE HAPPY TO WORK BOTH DAY AND NIGHT SHIFTS AND LIVE WITHIN REASONABLE COMMUTING DISTANCE OF POOLE. Due to rapid expansion, my client is looking for 2 new 24/7 SOC Analysts to add to their local team. You will be responsible for monitoring and defending customers against potential security threats. This critical role will identify, analyse and respond to security incidents to ensure the confidentiality, integrity and availability of sensitive data and systems. You will work closely with other cyber security team members to ensure a strong security posture and prevent or mitigate potential cyber attacks. This role will offer support to the infrastructure engineering project team in responding to incidents so previous infrastructure experience or experience within a 1st or 2nd line support environment would be beneficial. Based on the clients recently refurbished offices in Poole, you will work a four day operational rota including both day shifts (7am - 7pm) and nights shifts (7pm - 7am). Duties include: Monitor security information and event management (SIEM) tools and other security monitoring systems to identify potential security incidents and anomalies. Analyse alerts and log data to assess the severity and impact of potential threats. Investigate and respond to security incidents promptly and effectively. Perform in-depth analysis of security events to understand the scope, impact, and root cause of incidents. Proactively search for hidden threats and potential security weaknesses in the organization's network and systems. Utilize various security tools and methodologies to identify and address potential vulnerabilities before they are exploited. Assist in vulnerability assessments and penetration testing activities. Evaluate and prioritize identified vulnerabilities for remediation by collaborating with IT and system administrators. Create detailed reports on security incidents, response actions taken, and recommendations for improvement. Maintain accurate records of incidents, investigations, and security-related activities. Configure, update, and maintain security tools, including firewalls, intrusion detection/prevention systems, endpoint protection, and SIEM solutions. Who? I would be interested in speaking with both candidates with experience in cyber secruity in a similar role or who have other technical IT infrastructure or IT support experience and are interested in a career in cyber security. You will be provided with full support and a development plan with the opportunity to move in to other career paths within the business. A passion for technology and learning new skills is a key sucess factor for this role. My client prides itself on providing an excellent service to their customers so the sucessful candidates will need to have strong communication skills and a service-based mindset.Successful Candidates Will Be Enrolled On a Full Training & Certification Program Across The Service Portfolio; however, the following certifications and experience will be beneficial to applicants: Certification in Computer Science, Information Security, or related field (or equivalent work experience). Cybersecurity certifications such as CompTIA Security+, Certified Ethical Hacker (CEH) or Microsoft M365/Azure Understanding of cybersecurity principles, networking concepts, and various operating systems. Knowledge of common security threats, attack vectors, and mitigation strategies. Excellent communication skills to convey technical information to both technical and non-technical audiences. Experience in an IT Support/MSP support role Experience within a IT infrastructure role Strong attention to detail and ability to work under pressure in a fast-paced environment. Sucessful applicants will need to undergo a DBS check for this role.
Join the Team as an Endpoint Systems Administrator on a 2-Year Fixed-Term Contract at a leading University! About the Institution: As part of the Infrastructure Team within the Technology division of IT Services, this educational institution is dedicated to maintaining and enhancing the technology ecosystem supporting teaching, research, and professional services functions. The Endpoint Systems Team plays a pivotal role in ensuring the efficiency, security, and reliability of the managed desktop estate. Starting ASAP, paying up to £45,000 per annum. Key Responsibilities: Installs and tests new versions of system software, ensuring alignment with business needs. Investigates and resolves potential and actual service problems, following formal procedures. Audits desktop delivery functions to ensure compliance with policies and procedures. Monitors system efficiency and performance against service level agreements. Reviews and implements desktop operating system releases, upgrades, and security patches. Collaborates with suppliers to obtain corrective code and ensure permanent resolutions for system failures. Requirements: Experience in desktop administration and support within large and complex organizations. Proficiency in application packaging and delivery in Windows and MacOS environments. Demonstrated experience in automated operating system and desktop application deployment. Familiarity with scripting, automation, SCCM, Group Policy, endpoint protection, and patching. Knowledge of software packaging tools such as AdminStudio. Experience with Intune and other endpoint management tools for seamless desktop user experiences. Awareness of emerging trends in application packaging and endpoint management solutions. Desirable Qualifications: ITIL V4 certification Intune SCCM certification Certified Microsoft Endpoint Administrator
May 01, 2024
Full time
Join the Team as an Endpoint Systems Administrator on a 2-Year Fixed-Term Contract at a leading University! About the Institution: As part of the Infrastructure Team within the Technology division of IT Services, this educational institution is dedicated to maintaining and enhancing the technology ecosystem supporting teaching, research, and professional services functions. The Endpoint Systems Team plays a pivotal role in ensuring the efficiency, security, and reliability of the managed desktop estate. Starting ASAP, paying up to £45,000 per annum. Key Responsibilities: Installs and tests new versions of system software, ensuring alignment with business needs. Investigates and resolves potential and actual service problems, following formal procedures. Audits desktop delivery functions to ensure compliance with policies and procedures. Monitors system efficiency and performance against service level agreements. Reviews and implements desktop operating system releases, upgrades, and security patches. Collaborates with suppliers to obtain corrective code and ensure permanent resolutions for system failures. Requirements: Experience in desktop administration and support within large and complex organizations. Proficiency in application packaging and delivery in Windows and MacOS environments. Demonstrated experience in automated operating system and desktop application deployment. Familiarity with scripting, automation, SCCM, Group Policy, endpoint protection, and patching. Knowledge of software packaging tools such as AdminStudio. Experience with Intune and other endpoint management tools for seamless desktop user experiences. Awareness of emerging trends in application packaging and endpoint management solutions. Desirable Qualifications: ITIL V4 certification Intune SCCM certification Certified Microsoft Endpoint Administrator
IT Infrastructure and Security Manager Milton Keynes, MK16 9EZ Salary range £60,000 - £70,000 Full time role. Hybrid working model. We're looking for IT Infrastructure and Security Manager to join us to drive, deliver and support these technologies while leading our internal Infrastructure team. This exciting role plays a key part in shaping our future, ensuring we continue to invest in secure, stable, and scalable technologies while remaining technically hands-on when needed. The role-holder will have a passion for technology, innovation, and IT Security and compliment this with the skills, experience, and dynamism to provide management and leadership in a modern workplace, working with the IT department and key stakeholders across the business. What will your role look like? You will be responsible for: Developing, and optimising best-of-class IT Infrastructure and IT Security architecture, technologies, and services across the Welcome Break business. Delivering and supporting our End-User-Computing including; build, deployment, management of workstation/laptop/mobile and the Microsoft 365 technology stack. Ensuring IT and Cyber Security is at the forefront, maintaining hardware, software and network security measures and controls, and assisting in related governance, risk & compliance. Working with Head of IT Operations and IT Director; design, plan, and deliver the roadmap for each element of the multi-year IT System & Infrastructure strategy. Lead the internal IT Infrastructure team; guide, coach and manage the team including personal development and succession planning, ensuring the function evolves to meet future needs. About you Ideally we are looking for someone who has: Proven experience in a similar leadership role (IT Infrastructure Manager, System Administrator, Infrastructure Lead) for a minimum of three years. Experience in a similar industry (Retail, Hospitality, QSR, FMCG) is desirable but not essential. Excellent Team and Line Management skills with the ability to lead and manage a dynamic, fast-paced, and delivery-focused team - coaching, mentoring, and evolving as needed. Excellent working technical knowledge across IT Infrastructure technologies including WAN/LAN/WLAN (SDWAN, MPLS, Fortinet, Aruba), Cloud (Azure/AWS), Domain Services (AD, AAD), Servers (Windows), Hosting/virtualisation (Nutanix, VMWare), End User Devices, Endpoint Management (InTune, Autopilot) and Endpoint Protection (Sentinel, Defender). Experience in the full Microsoft 365 technology stack including Apps and Collaboration. Strong functional knowledge of all components in the overall IT landscape including networks, cloud and hosting technologies, servers, end-user-devices, operating systems, and applications. Retail and Hospitality technologies (POS, CRM, ERP) experience is desirable but not essential. Strong understanding of IT and Cyber Security including technologies, principles, processes and compliance. Experience in ISO 27001 or Cyber Essentials+ certification or any Cyber security qualifications (e.g. CISSP) are highly desirable. We also have some great benefits; Bonus Scheme Private Healthcare scheme provided by Vitality 33 days Holiday (inc. BH) - entitlement increases with service Pension Scheme. 4% employer, 5% employee contribution. Employee discounts (50% off onsite KFC, Burger King, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of high street retailers including fashion stores, electrical retailers, supermarkets and travel companies Career progression and brilliant training programmes Cycle to work scheme - salary sacrifice scheme allows you to save money on bikes - including e-bikes Free onsite parking at all Welcome Break sites Free lunch provided in office (sandwiches, pasta pots, rolls) as well as Tea and Coffee About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 59 service areas and 31 hotels across the UK. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break. INDTECH
May 01, 2024
Full time
IT Infrastructure and Security Manager Milton Keynes, MK16 9EZ Salary range £60,000 - £70,000 Full time role. Hybrid working model. We're looking for IT Infrastructure and Security Manager to join us to drive, deliver and support these technologies while leading our internal Infrastructure team. This exciting role plays a key part in shaping our future, ensuring we continue to invest in secure, stable, and scalable technologies while remaining technically hands-on when needed. The role-holder will have a passion for technology, innovation, and IT Security and compliment this with the skills, experience, and dynamism to provide management and leadership in a modern workplace, working with the IT department and key stakeholders across the business. What will your role look like? You will be responsible for: Developing, and optimising best-of-class IT Infrastructure and IT Security architecture, technologies, and services across the Welcome Break business. Delivering and supporting our End-User-Computing including; build, deployment, management of workstation/laptop/mobile and the Microsoft 365 technology stack. Ensuring IT and Cyber Security is at the forefront, maintaining hardware, software and network security measures and controls, and assisting in related governance, risk & compliance. Working with Head of IT Operations and IT Director; design, plan, and deliver the roadmap for each element of the multi-year IT System & Infrastructure strategy. Lead the internal IT Infrastructure team; guide, coach and manage the team including personal development and succession planning, ensuring the function evolves to meet future needs. About you Ideally we are looking for someone who has: Proven experience in a similar leadership role (IT Infrastructure Manager, System Administrator, Infrastructure Lead) for a minimum of three years. Experience in a similar industry (Retail, Hospitality, QSR, FMCG) is desirable but not essential. Excellent Team and Line Management skills with the ability to lead and manage a dynamic, fast-paced, and delivery-focused team - coaching, mentoring, and evolving as needed. Excellent working technical knowledge across IT Infrastructure technologies including WAN/LAN/WLAN (SDWAN, MPLS, Fortinet, Aruba), Cloud (Azure/AWS), Domain Services (AD, AAD), Servers (Windows), Hosting/virtualisation (Nutanix, VMWare), End User Devices, Endpoint Management (InTune, Autopilot) and Endpoint Protection (Sentinel, Defender). Experience in the full Microsoft 365 technology stack including Apps and Collaboration. Strong functional knowledge of all components in the overall IT landscape including networks, cloud and hosting technologies, servers, end-user-devices, operating systems, and applications. Retail and Hospitality technologies (POS, CRM, ERP) experience is desirable but not essential. Strong understanding of IT and Cyber Security including technologies, principles, processes and compliance. Experience in ISO 27001 or Cyber Essentials+ certification or any Cyber security qualifications (e.g. CISSP) are highly desirable. We also have some great benefits; Bonus Scheme Private Healthcare scheme provided by Vitality 33 days Holiday (inc. BH) - entitlement increases with service Pension Scheme. 4% employer, 5% employee contribution. Employee discounts (50% off onsite KFC, Burger King, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of high street retailers including fashion stores, electrical retailers, supermarkets and travel companies Career progression and brilliant training programmes Cycle to work scheme - salary sacrifice scheme allows you to save money on bikes - including e-bikes Free onsite parking at all Welcome Break sites Free lunch provided in office (sandwiches, pasta pots, rolls) as well as Tea and Coffee About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 59 service areas and 31 hotels across the UK. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break. INDTECH