Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Jun 12, 2022
Full time
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Engineering Manager/Platform Lead You will be joining Platforms team within Enterprise Digital and be responsible for one or two squads whose goal is to make life for the development teams in other parts of the business easier by providing a set of low friction, fully managed cloud capabilities and abstracting these complexities away from the developer - allowing them to focus on code and not infrastructure. Your squads will focus on building IAC (Infrastructure as Code) using non-traditional tools such as Pulumi and implementing capabilities that allow developers to develop and deploy to the cloud faster and securely. And as a hands-on Engineering Manager, your code will lead by example and your teams will look up to you for strategic and technical leadership. You will be a confident solutions designer, able to communicate complex ideas clearly at various levels of the organization and skilled in working with multi-skilled teams to come up with workable solutions You will be a great collaborator working with your counterparts and other Engineering Managers within other Platform teams to ensure that our cloud capabilities are first class and provide the best experience to developers each day. You and your teams will also collaborate closely with engineering teams across the tribes -understanding their requirements and building out capabilities to support it. What you will be doing Lead, grow and hire a team of engineers that develop best-in-breed tooling and IAC capabilities that allow developers to go from idea to production in 12 minutes or less Create and Lead strategy for a roadmap that caters to the needs of the business and developers. Remove manual implementation from workflows and look to automate as much as possible. Provide mentorship and career support for the members of your teams - maximising their potential. Agile champion for your teams, taking pride in a metrics-based organisation that looks to continually improve itself. Skills A fast learner - Our work within Platforms is varied and we work across the full developer life cycle. Passion for automation with a reluctance for manual implementation 4+ years of experience in building software products in Typescript. Java is a bonus. 2+ years of experience in a team leadership position where you were responsible for career growth and mentorship of team members. An appreciation for working in the cloud and an understanding of cloud principles. We will provide opportunities for AWS training, but bonus points for already having that experience. 3+ years of experience with agile systems development methodologies 3+ years' experience with cloud computing on AWS. Bonus is experience with DevOps tools, process and culture. Benefits Competitive salary 25 days annual leave (plus bank holidays) 10% on target bonus Life Assurance Pension scheme
May 03, 2024
Full time
Engineering Manager/Platform Lead You will be joining Platforms team within Enterprise Digital and be responsible for one or two squads whose goal is to make life for the development teams in other parts of the business easier by providing a set of low friction, fully managed cloud capabilities and abstracting these complexities away from the developer - allowing them to focus on code and not infrastructure. Your squads will focus on building IAC (Infrastructure as Code) using non-traditional tools such as Pulumi and implementing capabilities that allow developers to develop and deploy to the cloud faster and securely. And as a hands-on Engineering Manager, your code will lead by example and your teams will look up to you for strategic and technical leadership. You will be a confident solutions designer, able to communicate complex ideas clearly at various levels of the organization and skilled in working with multi-skilled teams to come up with workable solutions You will be a great collaborator working with your counterparts and other Engineering Managers within other Platform teams to ensure that our cloud capabilities are first class and provide the best experience to developers each day. You and your teams will also collaborate closely with engineering teams across the tribes -understanding their requirements and building out capabilities to support it. What you will be doing Lead, grow and hire a team of engineers that develop best-in-breed tooling and IAC capabilities that allow developers to go from idea to production in 12 minutes or less Create and Lead strategy for a roadmap that caters to the needs of the business and developers. Remove manual implementation from workflows and look to automate as much as possible. Provide mentorship and career support for the members of your teams - maximising their potential. Agile champion for your teams, taking pride in a metrics-based organisation that looks to continually improve itself. Skills A fast learner - Our work within Platforms is varied and we work across the full developer life cycle. Passion for automation with a reluctance for manual implementation 4+ years of experience in building software products in Typescript. Java is a bonus. 2+ years of experience in a team leadership position where you were responsible for career growth and mentorship of team members. An appreciation for working in the cloud and an understanding of cloud principles. We will provide opportunities for AWS training, but bonus points for already having that experience. 3+ years of experience with agile systems development methodologies 3+ years' experience with cloud computing on AWS. Bonus is experience with DevOps tools, process and culture. Benefits Competitive salary 25 days annual leave (plus bank holidays) 10% on target bonus Life Assurance Pension scheme
Dynamics 365 And Power Platform Developer 6 months Remote £Negotiable - INSIDE IR35 What you'll be doing: *Deliver innovative Dynamics 365 CE and Power Platform solutions through all stages of the development life cycle Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
May 03, 2024
Contractor
Dynamics 365 And Power Platform Developer 6 months Remote £Negotiable - INSIDE IR35 What you'll be doing: *Deliver innovative Dynamics 365 CE and Power Platform solutions through all stages of the development life cycle Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Senior Storage Consultant Permanent Remote with Occasional visits to London £72,500 per annum with a 10% bonus My client, a managed service provider is looking for a Senior Storage Consultant to join their fast paced team on a permanent basis. Responsibilities- The Senior Consultant is responsible for the high-quality delivery of Consulting Services to our customers and works within a designated Practice area within the Delivery team. Senior Consultants will work as part of a delivery team and be directed by senior delivery resources or will technically lead small/medium engagements. The Senior Consultant will be a technical expert within their area and able to provide technical consultancy to both technical and non-technical audiences. They will possess skills to enable excellent technical design and implementation of infrastructure solutions and demonstrate excellent problem-solving and organisational skills. The Senior Consultant will also demonstrate outstanding customer relationship skills, and be able to work both on their own or as part of a larger project team. They will also be expected to mentor junior members of the team and contribute to the development to the ongoing development of the Consulting team. Ability to work as part of a team, as well as applying own initiative to task execution and problem solving. Understand the importance of meeting project and customer timelines/deadlines. Self motivated, goal orientated and the ability to work as part of a team. Is able to constantly demonstrate broad knowledge and experience of technical solutions, as well as technical experience in their chosen technical domain. Technology experience required for the role- Dell/EMC PowerScale/PowerStore/PowerMax/Unity Dell PPDM, Networker, Avamar Veeam Rubrik Skills and Experience required- Good experience in a Consulting environment, designing and delivering customer solutions Good experience with sotrage/backup solution design & deployment Proven skills to deliver Customer projects The most ideal candidate will have the below certifications- Relevant current Dell/EMC or Veeam certifications Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
May 03, 2024
Full time
Senior Storage Consultant Permanent Remote with Occasional visits to London £72,500 per annum with a 10% bonus My client, a managed service provider is looking for a Senior Storage Consultant to join their fast paced team on a permanent basis. Responsibilities- The Senior Consultant is responsible for the high-quality delivery of Consulting Services to our customers and works within a designated Practice area within the Delivery team. Senior Consultants will work as part of a delivery team and be directed by senior delivery resources or will technically lead small/medium engagements. The Senior Consultant will be a technical expert within their area and able to provide technical consultancy to both technical and non-technical audiences. They will possess skills to enable excellent technical design and implementation of infrastructure solutions and demonstrate excellent problem-solving and organisational skills. The Senior Consultant will also demonstrate outstanding customer relationship skills, and be able to work both on their own or as part of a larger project team. They will also be expected to mentor junior members of the team and contribute to the development to the ongoing development of the Consulting team. Ability to work as part of a team, as well as applying own initiative to task execution and problem solving. Understand the importance of meeting project and customer timelines/deadlines. Self motivated, goal orientated and the ability to work as part of a team. Is able to constantly demonstrate broad knowledge and experience of technical solutions, as well as technical experience in their chosen technical domain. Technology experience required for the role- Dell/EMC PowerScale/PowerStore/PowerMax/Unity Dell PPDM, Networker, Avamar Veeam Rubrik Skills and Experience required- Good experience in a Consulting environment, designing and delivering customer solutions Good experience with sotrage/backup solution design & deployment Proven skills to deliver Customer projects The most ideal candidate will have the below certifications- Relevant current Dell/EMC or Veeam certifications Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Technical Writer - Banking/remote Are you a passionate and confident Technical Writer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring an Technical Writer to join us on a PAYE contract basis and work on a project we are delivering for a Tier 1 Bank. We are seeking a Technical Writer to join the bank's Cybersecurity Education and Awareness team to design and deliver clear and effective documentation and communications across several projects of varying complexity. The ideal candidate has proficiency in a technical field such as cybersecurity, software development, or engineering, and is confident working with stakeholders at all levels to gather requirements and translate complex processes and information into accurate, engaging, and digestible content. Responsibilities Work closely with the Senior Technical Writer to create an effective and impactful: Technical documentation, User manuals/guidelines, Brochures, Documentation packs, Actively engage with relevant stakeholders and teams to understand projects and their impact. Gather information from subject matter experts to create accurate, accessible, and engaging content to brand and communication guidelines. Create reusable, easy to maintain templates across a range of documentation and content types, including Intranet portals, product catalogues, and presentations. Knowledge, Qualifications & Experience Required skills and qualifications: Must: Minimum of 3 years of experience as technical writer. Must: Excellent spoken and written English with a keen eye for detail. Must: Rapidly grasp complex processes and translate them into accurate and simple content. Minimum of 5 years of experience in the IT industry. Functional understanding of designing and writing for neurodiverse audiences. A flexible, enthusiastic, and accessible team member, calm under pressure, keen to share knowledge, introduce ideas, and assist the team when needed. Good to have skillsets: Use of a project and task management tool such as JIRA or Understanding of process and workflow optimisation. A certification in technical writing. Functional understanding of CSS and HTML, and a development language such as JavaScript. Functional understanding of project, software, UI/UX, and documentation development life cycles. Strong project, prioritisation, and stakeholder management across concurrent projects. Remote working. Please apply now for immediate consideration.
May 03, 2024
Contractor
Technical Writer - Banking/remote Are you a passionate and confident Technical Writer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring an Technical Writer to join us on a PAYE contract basis and work on a project we are delivering for a Tier 1 Bank. We are seeking a Technical Writer to join the bank's Cybersecurity Education and Awareness team to design and deliver clear and effective documentation and communications across several projects of varying complexity. The ideal candidate has proficiency in a technical field such as cybersecurity, software development, or engineering, and is confident working with stakeholders at all levels to gather requirements and translate complex processes and information into accurate, engaging, and digestible content. Responsibilities Work closely with the Senior Technical Writer to create an effective and impactful: Technical documentation, User manuals/guidelines, Brochures, Documentation packs, Actively engage with relevant stakeholders and teams to understand projects and their impact. Gather information from subject matter experts to create accurate, accessible, and engaging content to brand and communication guidelines. Create reusable, easy to maintain templates across a range of documentation and content types, including Intranet portals, product catalogues, and presentations. Knowledge, Qualifications & Experience Required skills and qualifications: Must: Minimum of 3 years of experience as technical writer. Must: Excellent spoken and written English with a keen eye for detail. Must: Rapidly grasp complex processes and translate them into accurate and simple content. Minimum of 5 years of experience in the IT industry. Functional understanding of designing and writing for neurodiverse audiences. A flexible, enthusiastic, and accessible team member, calm under pressure, keen to share knowledge, introduce ideas, and assist the team when needed. Good to have skillsets: Use of a project and task management tool such as JIRA or Understanding of process and workflow optimisation. A certification in technical writing. Functional understanding of CSS and HTML, and a development language such as JavaScript. Functional understanding of project, software, UI/UX, and documentation development life cycles. Strong project, prioritisation, and stakeholder management across concurrent projects. Remote working. Please apply now for immediate consideration.
Are you looking for your next step in your Project Manager career? We are currently looking to recruit an experienced Project Manager preferably from a nuclear background to support with a number of exciting projects. Key Accountabilities As part of the wider management team, support the business in the development of improvements to project management practice across our engineering, manufacturing and fabrication business. Take responsibility for the line management of the Project Services Team including managing the competency and development of allocated staff. To professionally manage a range of design, manufacturing and fabrication projects on behalf of the business in the Nuclear, Defence and Industrial sectors, ensuring projects are delivered to cost, schedule and the specified quality requirements. Provide Safety Leadership and ensure that projects are delivered without harm to those involved in the project and minimising impact on the environment. Establish and maintain positive and effective working relationships with all customers in order to gain an understanding of their needs to strengthen customer relationships. Manage internal & supplier relationships in a professional and effective manner. Manage internal & supplier relationships in a professional and effective manner. Full project delivery and P&L accountability for all managed projects (circa £5-£10m p.a.) in line with industry best practice. Provide leadership and direction to a team of Project Managers, Planners, Support Staff etc in the execution of Projects. Provision of a professional, first class, consistent and effective project management service to clients. Ensure that projects comply fully with all statutory and regulatory requirements. Ensure project change control procedures are established and adhered to. Manage and actively mitigate project risks delivery conflicts. Any other duties as required. Qualifications /Experience Required / Person Attributes Chartered Engineer - Desirable Project Management Background with demonstrable experience of managing multi-discipline work through all project phases A working knowledge of project management principles, tools and techniques An appreciation of project management planning, estimating risk identification, management & mitigation processes and their application across multi-disciplined teams Relevant experience and proven success in the management of related projects Sound market and commercial knowledge. Demonstrable experience of leading people in a Project environment, including the support and development of staff and apprentice Knowledge of accounting and commercial processes An appreciation of health, safety and environmental issues in an engineering business. Knowledge of quality assurance requirements and procedures. IOSH Leading Safely Member of Relevant Professional Institute - Desirable Benefits - What's in it for you? Competitive Salary Benefits - discounted Gym Membership. Generous Pension employer - employee contribution including death in service. Access to GP24/7 from anywhere in the world by video or phone. Career Opportunities Training and development Referral programme -refer a Friend Scheme - £ awarded (T&C's apply) Onsite free parking Sick pay 35 Days Holiday per year including Bank holiday. Mon-Thur - 8.hr shift & Friday 5hr day ( finishing at 1pm) Flexible working . Maternity, paternity, adoption, and parental leave Mental health first aiders on site. JBRP1_UKTJ
May 03, 2024
Full time
Are you looking for your next step in your Project Manager career? We are currently looking to recruit an experienced Project Manager preferably from a nuclear background to support with a number of exciting projects. Key Accountabilities As part of the wider management team, support the business in the development of improvements to project management practice across our engineering, manufacturing and fabrication business. Take responsibility for the line management of the Project Services Team including managing the competency and development of allocated staff. To professionally manage a range of design, manufacturing and fabrication projects on behalf of the business in the Nuclear, Defence and Industrial sectors, ensuring projects are delivered to cost, schedule and the specified quality requirements. Provide Safety Leadership and ensure that projects are delivered without harm to those involved in the project and minimising impact on the environment. Establish and maintain positive and effective working relationships with all customers in order to gain an understanding of their needs to strengthen customer relationships. Manage internal & supplier relationships in a professional and effective manner. Manage internal & supplier relationships in a professional and effective manner. Full project delivery and P&L accountability for all managed projects (circa £5-£10m p.a.) in line with industry best practice. Provide leadership and direction to a team of Project Managers, Planners, Support Staff etc in the execution of Projects. Provision of a professional, first class, consistent and effective project management service to clients. Ensure that projects comply fully with all statutory and regulatory requirements. Ensure project change control procedures are established and adhered to. Manage and actively mitigate project risks delivery conflicts. Any other duties as required. Qualifications /Experience Required / Person Attributes Chartered Engineer - Desirable Project Management Background with demonstrable experience of managing multi-discipline work through all project phases A working knowledge of project management principles, tools and techniques An appreciation of project management planning, estimating risk identification, management & mitigation processes and their application across multi-disciplined teams Relevant experience and proven success in the management of related projects Sound market and commercial knowledge. Demonstrable experience of leading people in a Project environment, including the support and development of staff and apprentice Knowledge of accounting and commercial processes An appreciation of health, safety and environmental issues in an engineering business. Knowledge of quality assurance requirements and procedures. IOSH Leading Safely Member of Relevant Professional Institute - Desirable Benefits - What's in it for you? Competitive Salary Benefits - discounted Gym Membership. Generous Pension employer - employee contribution including death in service. Access to GP24/7 from anywhere in the world by video or phone. Career Opportunities Training and development Referral programme -refer a Friend Scheme - £ awarded (T&C's apply) Onsite free parking Sick pay 35 Days Holiday per year including Bank holiday. Mon-Thur - 8.hr shift & Friday 5hr day ( finishing at 1pm) Flexible working . Maternity, paternity, adoption, and parental leave Mental health first aiders on site. JBRP1_UKTJ
Who we are looking for Responsible for working with the existing senior management across Global Markets to build a new execution analytics product. The successful candidate with utilize their experience building algos and analytics to successfully help to expand Sate Street's market presence to provide pre and post trade analytics for our clients. Why this role is important to us The team you will be joining is a part of State Street Global Markets (SSGM). When owners and managers of institutional assets need research, trading, securities lending and innovative portfolio strategies, they turn to SSGM business unit. As our investment research and trading arm, SSGM's number one goal is to enhance and preserve our clients' portfolio values by applying technology, optimizing trading, and linking asset classes and markets across the world. Join us if making your mark in the capital markets industry from day one is a challenge you are up for. What you will be responsible for As Senior FX Analytics Manager you will Lead an initiative to design the roadmap and build cutting edge, creative and advanced pre-trade analytic solutions in FX to help clients to determine execution costs through different routes of execution: using risk transfer or employing algos determine the style and cost of algos to use and the list of liquidity providers to consider based on historical performance and real time market conditions Enhance the current of market colour analytics to provide comprehensive quantitative insights to the clients Build an automated framework to provide the possibility to streamline trade decision and execution Further extend support to NDF, forward and swaps executions in future phases and across asset classes Drive and collaborate with different product teams, technology teams, quants, model validation team, business risk and legal team to cover all aspects and deliver the project in phased approach Work closely with sales, meeting with clients to understand their pre-trade, post-trade analytics requirements Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role What we value These skills will help you succeed in this role Pragmatic mindset with time-to-market focus - solve business problems with an agile approach to improve competitiveness of the business and increase revenue Ensure that the highest level of the Code of Conduct is displayed in your behaviour Facilitate the provision of appropriate management information as required to support business unit decision making Support the 'Risk Excellence' culture within the business Education & Preferred Qualifications Postgraduate degree (PhD or Masters) in Mathematics, Data Analytics, Machine Learning, Engineering, Statistics or related field. Experience developing algos and pre-trade analytics Strong understanding of the FX algo market. Proven ability to collaborate cross functionality to prioritize initiatives effectively Strong statistical foundations Object oriented programming skills (Java or C++), proficiency in statistical packages such as Matlab, Python or R a plus
May 03, 2024
Full time
Who we are looking for Responsible for working with the existing senior management across Global Markets to build a new execution analytics product. The successful candidate with utilize their experience building algos and analytics to successfully help to expand Sate Street's market presence to provide pre and post trade analytics for our clients. Why this role is important to us The team you will be joining is a part of State Street Global Markets (SSGM). When owners and managers of institutional assets need research, trading, securities lending and innovative portfolio strategies, they turn to SSGM business unit. As our investment research and trading arm, SSGM's number one goal is to enhance and preserve our clients' portfolio values by applying technology, optimizing trading, and linking asset classes and markets across the world. Join us if making your mark in the capital markets industry from day one is a challenge you are up for. What you will be responsible for As Senior FX Analytics Manager you will Lead an initiative to design the roadmap and build cutting edge, creative and advanced pre-trade analytic solutions in FX to help clients to determine execution costs through different routes of execution: using risk transfer or employing algos determine the style and cost of algos to use and the list of liquidity providers to consider based on historical performance and real time market conditions Enhance the current of market colour analytics to provide comprehensive quantitative insights to the clients Build an automated framework to provide the possibility to streamline trade decision and execution Further extend support to NDF, forward and swaps executions in future phases and across asset classes Drive and collaborate with different product teams, technology teams, quants, model validation team, business risk and legal team to cover all aspects and deliver the project in phased approach Work closely with sales, meeting with clients to understand their pre-trade, post-trade analytics requirements Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role What we value These skills will help you succeed in this role Pragmatic mindset with time-to-market focus - solve business problems with an agile approach to improve competitiveness of the business and increase revenue Ensure that the highest level of the Code of Conduct is displayed in your behaviour Facilitate the provision of appropriate management information as required to support business unit decision making Support the 'Risk Excellence' culture within the business Education & Preferred Qualifications Postgraduate degree (PhD or Masters) in Mathematics, Data Analytics, Machine Learning, Engineering, Statistics or related field. Experience developing algos and pre-trade analytics Strong understanding of the FX algo market. Proven ability to collaborate cross functionality to prioritize initiatives effectively Strong statistical foundations Object oriented programming skills (Java or C++), proficiency in statistical packages such as Matlab, Python or R a plus
Senior Software Engineer - (RL7309) Job Title - Senior Software Engineer Reference - RL7309 Salary - Competitive Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes, & Progression Location - Paignton The Client - Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. They offer a collaborative and friendly environment, and benefit from excellent retention. The Role - You will be a member of the Positioning Technology (PT) Software Engineering team focusing on innovative design, development and support of software applications for both current and next generation Positioning, Navigating and Timing Simulation test solutions. The role will report directly to one of the Software Team Managers and will have a close working relationship with peer level Project Management Office (PMO), Product Marketing, Engineering and Services team members. Key Responsibilities: Play a technical role in assigned Software projects as a member of the Software team. Contribute to the software development life cycle from its design to implementation and validation. Work as part of the software and/or multi-disciplined Engineering teams to deliver projects and programs. Play a role in developing and defining new product concepts and ideas for both Product and Services. Connect with other functional areas within the organization to drive technical solutions Education: Bachelor's degree in Software Engineering, Computer Engineering, Computer Science, or a similar discipline preferred Job Requirements: Longstanding, demonstrable experience of working within a structured engineering environment that includes Requirements Analysis/Definition, Design/Implementation, Defect Tracking, and Testing Good knowledge of modern C++. Experience using high level/Scripting languages eg Python, Perl, bash Good understanding of Linux based operating systems architecture and how to optimize applications for performance Experience developing multi-core/multi-threaded applications Can effectively apply client's ISO accredited Product Realisation Process (PRP) Desired: Digital Signal Processing experience Programming for Real Time operating systems Knowledge of GNSS signals Knowledge or experience in Visual Studio® product Good knowledge of Object-Oriented software principles Knowledge of configuration management tools and software version control Knowledge of CI best practice Ability to contribute to and eventually lead multi-disciplinary projects through the Project Realisation Process Personal Attributes: Concise, clear and professional communication Communicates effectively, listens sensitively, adapts communication to audience and fosters effective communication with others. Initiative - steps up and takes action without being asked. Looks for opportunities to make a difference. Resourcefulness - adapts to new/difficult situations and devises ways to overcome obstacles. Decisive, determined and persistent - demonstrating both individual and collective ownership. Leading by example and results oriented - focus is on getting to the desired outcome. Additional demonstrable leadership traits. Consistency of approach. Good organizational skills Creativity - original/innovative thinker, ability to go beyond traditional approaches. To apply for this Senior Software Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
May 03, 2024
Full time
Senior Software Engineer - (RL7309) Job Title - Senior Software Engineer Reference - RL7309 Salary - Competitive Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes, & Progression Location - Paignton The Client - Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. They offer a collaborative and friendly environment, and benefit from excellent retention. The Role - You will be a member of the Positioning Technology (PT) Software Engineering team focusing on innovative design, development and support of software applications for both current and next generation Positioning, Navigating and Timing Simulation test solutions. The role will report directly to one of the Software Team Managers and will have a close working relationship with peer level Project Management Office (PMO), Product Marketing, Engineering and Services team members. Key Responsibilities: Play a technical role in assigned Software projects as a member of the Software team. Contribute to the software development life cycle from its design to implementation and validation. Work as part of the software and/or multi-disciplined Engineering teams to deliver projects and programs. Play a role in developing and defining new product concepts and ideas for both Product and Services. Connect with other functional areas within the organization to drive technical solutions Education: Bachelor's degree in Software Engineering, Computer Engineering, Computer Science, or a similar discipline preferred Job Requirements: Longstanding, demonstrable experience of working within a structured engineering environment that includes Requirements Analysis/Definition, Design/Implementation, Defect Tracking, and Testing Good knowledge of modern C++. Experience using high level/Scripting languages eg Python, Perl, bash Good understanding of Linux based operating systems architecture and how to optimize applications for performance Experience developing multi-core/multi-threaded applications Can effectively apply client's ISO accredited Product Realisation Process (PRP) Desired: Digital Signal Processing experience Programming for Real Time operating systems Knowledge of GNSS signals Knowledge or experience in Visual Studio® product Good knowledge of Object-Oriented software principles Knowledge of configuration management tools and software version control Knowledge of CI best practice Ability to contribute to and eventually lead multi-disciplinary projects through the Project Realisation Process Personal Attributes: Concise, clear and professional communication Communicates effectively, listens sensitively, adapts communication to audience and fosters effective communication with others. Initiative - steps up and takes action without being asked. Looks for opportunities to make a difference. Resourcefulness - adapts to new/difficult situations and devises ways to overcome obstacles. Decisive, determined and persistent - demonstrating both individual and collective ownership. Leading by example and results oriented - focus is on getting to the desired outcome. Additional demonstrable leadership traits. Consistency of approach. Good organizational skills Creativity - original/innovative thinker, ability to go beyond traditional approaches. To apply for this Senior Software Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Quant Developer (6-month contract) Location: London (Hybrid working model: 3 days per week in office, W1S) Salary: £750-£800pd (Inside IR35) An exciting opportunity has arisen to join a pioneering spin-out hedge fund as they build out their technology functions from the ground up. This includes developing cutting-edge trading, portfolio management, and order management systems. Role Overview: We are seeking a Quant Developer to join our team on a 6-month contract basis. Reporting to the head of engineering and data, who reports directly to the founders, you will play a crucial role in developing and implementing quantitative solutions to support the firm's investment strategies. Key Responsibilities: Develop and maintain quantitative models, algorithms, and tools using Python Collaborate with portfolio managers to understand requirements and deliver effective solutions Build and enhance trading, portfolio, and Order Management Systems (OMS) Work with Orchestrade or similar Portfolio Management Systems (PMS) Design, implement, and maintain robust quantitative infrastructure Participate in code reviews, testing, and documentation Continuously improve systems and processes for enhanced efficiency Required Qualifications: 3+ years of experience with Python in a quantitative finance role Strong background in Fixed Income products and markets Prior experience in buy-side, hedge fund, asset management, or investment banking Business-facing experience, comfortable working with portfolio managers Excellent problem-solving and analytical skills Ability to thrive in a fast-paced, entrepreneurial environment Bachelor's or advanced degree in a quantitative field (Mathematics, Computer Science, Physics, Engineering) If you are a talented Quant Developer passionate about quantitative finance and excited to be part of a pioneering hedge fund launch, we invite you to apply with your current resume.
May 03, 2024
Contractor
Quant Developer (6-month contract) Location: London (Hybrid working model: 3 days per week in office, W1S) Salary: £750-£800pd (Inside IR35) An exciting opportunity has arisen to join a pioneering spin-out hedge fund as they build out their technology functions from the ground up. This includes developing cutting-edge trading, portfolio management, and order management systems. Role Overview: We are seeking a Quant Developer to join our team on a 6-month contract basis. Reporting to the head of engineering and data, who reports directly to the founders, you will play a crucial role in developing and implementing quantitative solutions to support the firm's investment strategies. Key Responsibilities: Develop and maintain quantitative models, algorithms, and tools using Python Collaborate with portfolio managers to understand requirements and deliver effective solutions Build and enhance trading, portfolio, and Order Management Systems (OMS) Work with Orchestrade or similar Portfolio Management Systems (PMS) Design, implement, and maintain robust quantitative infrastructure Participate in code reviews, testing, and documentation Continuously improve systems and processes for enhanced efficiency Required Qualifications: 3+ years of experience with Python in a quantitative finance role Strong background in Fixed Income products and markets Prior experience in buy-side, hedge fund, asset management, or investment banking Business-facing experience, comfortable working with portfolio managers Excellent problem-solving and analytical skills Ability to thrive in a fast-paced, entrepreneurial environment Bachelor's or advanced degree in a quantitative field (Mathematics, Computer Science, Physics, Engineering) If you are a talented Quant Developer passionate about quantitative finance and excited to be part of a pioneering hedge fund launch, we invite you to apply with your current resume.
For over 50 years we have been helping its clients deliver better business financing. Today, our products and services are used by over 120 banks and finance providers worldwide. Our flexible end-to-end platform offers them everything they need to provide an extensive range of financing products, smoothly and securely. From institutional lenders to SME specialists, our software gives our clients the agility to create new and innovative finance products that help their customers thrive. Headquartered in London, and with regional offices in California and Singapore, Lendscape employs over 200 people around the world. We continue to grow and evolve, building on our heritage while keeping pace with the changing demands of the financial software sector. About the role and our Engineering team Joining our team is an exciting opportunity to be apart of a growing bunch. As a member of a team that is spread across various parts of the world, you will gain exposure to diverse cultures and perspectives. Being a part of Lendscape while we are venturing into new countries puts you at the forefront of expansion! Our Software Engineering team is our biggest function, with 80 colleagues spread across 9 squads they play a key role ensuring we continue to be leaders in our field. We have some exciting new developments and are committed to introducing 3 additional teams to take us to over 100 colleagues in Engineering. You will be responsible for both manual and automated testing, using analytical and technical skills to have a direct impact of the quality of the software we create and deliver. How you will make a difference The Quality Lead will be responsible for leading and managing the quality assurance function within the Engineering department. The primary focus of the role is to ensure the delivery of high-quality software products through the implementation and continuous improvement of quality processes and methodologies. You are responsible for Developing and executing a comprehensive quality strategy aligned with organisational goals. Leading and mentoring a team of quality assurance professionals. Collaborating with cross-functional teams to integrate quality practices throughout the software development lifecycle. Defining, implementing and continuously monitoring quality standards, procedures, and best practices with emphasis on rigour across the three. Establishing and monitoring key performance indicators (KPIs) to measure and improve software quality. Conducting regular audits and assessments to identify areas for improvement. Overseeing the creation and execution of test plans, test cases, and test scripts. Staying abreast of industry trends and advancements in quality assurance and software testing. Driving continuous improvement initiatives to enhance overall software development efficiency and quality. Technical requirements In-depth understanding of quality assurance methodologies such as Agile, Scrum, and DevOps. Experience in implementing and managing QA processes throughout the software development lifecycle. Proficiency in using testing tools and frameworks for both manual and automated testing. Knowledge of automation tools such as Cypress, Selenium, JUnit, TestNG, or equivalent. Very strong expertise in test automation, including the ability to design, develop, and maintain automated test scripts. Competency in at least one programming language (e.g., Java, Python, C#) to facilitate automated testing and scripting. Experience with bug tracking and project management tools (e.g., Jira, Bugzilla) to manage and prioritize quality issues. Proficient in version control systems (e.g., Git) to ensure proper code management and collaboration within development teams. Understanding of performance testing concepts and tools (e.g., Apache JMeter, LoadRunner) to assess software scalability and performance. Knowledge of security testing practices and tools to identify and mitigate potential vulnerabilities in software applications. Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their testing capabilities. Experience in testing mobile applications on various platforms (iOS, Android) and devices. Understanding of data management principles and proficiency in SQL for database testing. Skills and experience Proven experience in a leadership role within quality assurance or software testing. In-depth knowledge of quality assurance methodologies, tools, and best practices. Strong understanding of the software development lifecycle. Excellent analytical and problem-solving skills. Exceptional communication and interpersonal skills. Ability to influence and collaborate with cross-functional teams. Knowledge of continuous integration and continuous delivery (CI/CD) practices. Bachelor's/Master's degree in Computer Science, Software Engineering, or related field. Minimum of five years of experience in quality assurance/testing roles. Experience in a leadership or managerial position advantageous. What's in it for you Private medical care and cash plan Flexible working hours Continuous training Cycle scheme and sponsored gym Learning and development Wellness and mindfulness perks Colleague volunteering Life assurance Work alongside a team developing and delivering innovative technology that creates huge value for a variety of local and international clients Our culture We are very proud of our culture and our way of working. Below are our shared values and behaviours that make up our work environment and our day-to-day experience at Lendscape. Achieve great things, together: We are supportive and empathetic, always available to lend a hand when needed. Go above and beyond for customers: We are customer centric and give 100% to deliver exceptional outcomes. Everyone is willing to go the extra mile to solve the customer's biggest challenges and help them get ahead. Embrace every opportunity: We're inspired by opportunities to sustainably grow ourselves. Lendscape and our customers. Rise to the challenge: We are self-motivated, empowered with flexibility and autonomy to work in our best way. What to expect We appreciate you taking the time to apply to this role with us, and we are committed to making your journey with us as positive as possible. Interviews are a team effort and we're keen to address any queries you may have and to determine if you equally feel if we are the right choice for your career. Should your application be selected for an interview the process will be an initial conversation with our Talent Partner Safa Mohamoud. During this conversation we will explore your background, a broad overview of your skillset and what drives you. This will be followed by a conversation with our Head of Engineering, Jon Jenkins to dive deeper into your experience and equally for you to ask in depth questions about the role. You will also have the opportunity to meet with some of the members of the Engineering team to understand our ways of working a bit better. Lendscape is for everyone Lendscape is passionate about ensuring that we remain a top performing business and a fantastic place to work - a place where everyone is comfortable to work. We're a business that values equal opportunities for all and we celebrate the unique and diverse backgrounds and experiences of each individual. Interested but not sure you tick every box? We recognize that skills and experience can be gained in various ways, and we encourage you to apply for a role at our company, even if you feel your background might not perfectly align with the position. We look forward to connecting with you.
May 03, 2024
Full time
For over 50 years we have been helping its clients deliver better business financing. Today, our products and services are used by over 120 banks and finance providers worldwide. Our flexible end-to-end platform offers them everything they need to provide an extensive range of financing products, smoothly and securely. From institutional lenders to SME specialists, our software gives our clients the agility to create new and innovative finance products that help their customers thrive. Headquartered in London, and with regional offices in California and Singapore, Lendscape employs over 200 people around the world. We continue to grow and evolve, building on our heritage while keeping pace with the changing demands of the financial software sector. About the role and our Engineering team Joining our team is an exciting opportunity to be apart of a growing bunch. As a member of a team that is spread across various parts of the world, you will gain exposure to diverse cultures and perspectives. Being a part of Lendscape while we are venturing into new countries puts you at the forefront of expansion! Our Software Engineering team is our biggest function, with 80 colleagues spread across 9 squads they play a key role ensuring we continue to be leaders in our field. We have some exciting new developments and are committed to introducing 3 additional teams to take us to over 100 colleagues in Engineering. You will be responsible for both manual and automated testing, using analytical and technical skills to have a direct impact of the quality of the software we create and deliver. How you will make a difference The Quality Lead will be responsible for leading and managing the quality assurance function within the Engineering department. The primary focus of the role is to ensure the delivery of high-quality software products through the implementation and continuous improvement of quality processes and methodologies. You are responsible for Developing and executing a comprehensive quality strategy aligned with organisational goals. Leading and mentoring a team of quality assurance professionals. Collaborating with cross-functional teams to integrate quality practices throughout the software development lifecycle. Defining, implementing and continuously monitoring quality standards, procedures, and best practices with emphasis on rigour across the three. Establishing and monitoring key performance indicators (KPIs) to measure and improve software quality. Conducting regular audits and assessments to identify areas for improvement. Overseeing the creation and execution of test plans, test cases, and test scripts. Staying abreast of industry trends and advancements in quality assurance and software testing. Driving continuous improvement initiatives to enhance overall software development efficiency and quality. Technical requirements In-depth understanding of quality assurance methodologies such as Agile, Scrum, and DevOps. Experience in implementing and managing QA processes throughout the software development lifecycle. Proficiency in using testing tools and frameworks for both manual and automated testing. Knowledge of automation tools such as Cypress, Selenium, JUnit, TestNG, or equivalent. Very strong expertise in test automation, including the ability to design, develop, and maintain automated test scripts. Competency in at least one programming language (e.g., Java, Python, C#) to facilitate automated testing and scripting. Experience with bug tracking and project management tools (e.g., Jira, Bugzilla) to manage and prioritize quality issues. Proficient in version control systems (e.g., Git) to ensure proper code management and collaboration within development teams. Understanding of performance testing concepts and tools (e.g., Apache JMeter, LoadRunner) to assess software scalability and performance. Knowledge of security testing practices and tools to identify and mitigate potential vulnerabilities in software applications. Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their testing capabilities. Experience in testing mobile applications on various platforms (iOS, Android) and devices. Understanding of data management principles and proficiency in SQL for database testing. Skills and experience Proven experience in a leadership role within quality assurance or software testing. In-depth knowledge of quality assurance methodologies, tools, and best practices. Strong understanding of the software development lifecycle. Excellent analytical and problem-solving skills. Exceptional communication and interpersonal skills. Ability to influence and collaborate with cross-functional teams. Knowledge of continuous integration and continuous delivery (CI/CD) practices. Bachelor's/Master's degree in Computer Science, Software Engineering, or related field. Minimum of five years of experience in quality assurance/testing roles. Experience in a leadership or managerial position advantageous. What's in it for you Private medical care and cash plan Flexible working hours Continuous training Cycle scheme and sponsored gym Learning and development Wellness and mindfulness perks Colleague volunteering Life assurance Work alongside a team developing and delivering innovative technology that creates huge value for a variety of local and international clients Our culture We are very proud of our culture and our way of working. Below are our shared values and behaviours that make up our work environment and our day-to-day experience at Lendscape. Achieve great things, together: We are supportive and empathetic, always available to lend a hand when needed. Go above and beyond for customers: We are customer centric and give 100% to deliver exceptional outcomes. Everyone is willing to go the extra mile to solve the customer's biggest challenges and help them get ahead. Embrace every opportunity: We're inspired by opportunities to sustainably grow ourselves. Lendscape and our customers. Rise to the challenge: We are self-motivated, empowered with flexibility and autonomy to work in our best way. What to expect We appreciate you taking the time to apply to this role with us, and we are committed to making your journey with us as positive as possible. Interviews are a team effort and we're keen to address any queries you may have and to determine if you equally feel if we are the right choice for your career. Should your application be selected for an interview the process will be an initial conversation with our Talent Partner Safa Mohamoud. During this conversation we will explore your background, a broad overview of your skillset and what drives you. This will be followed by a conversation with our Head of Engineering, Jon Jenkins to dive deeper into your experience and equally for you to ask in depth questions about the role. You will also have the opportunity to meet with some of the members of the Engineering team to understand our ways of working a bit better. Lendscape is for everyone Lendscape is passionate about ensuring that we remain a top performing business and a fantastic place to work - a place where everyone is comfortable to work. We're a business that values equal opportunities for all and we celebrate the unique and diverse backgrounds and experiences of each individual. Interested but not sure you tick every box? We recognize that skills and experience can be gained in various ways, and we encourage you to apply for a role at our company, even if you feel your background might not perfectly align with the position. We look forward to connecting with you.
Job Summary: Digital Consultant with experience in delivering digital solutions for the hospitality or travel sector. The ideal candidate will have a strong technical background and a proven track record of success in digital delivery teams. This role requires expertise in both front-end and back-end architecture, along with proficiency in a range of technical tools and platforms specific to digital delivery in hospitality and travel sectors. Knowledge of the Oracle Opera platform is preferred. Responsibilities: As a Digital Consultant focused on hospitality sector, you will provide expert guidance and support to clients within the hospitality industry, helping them navigate the digital landscape to enhance their online presence and drive business growth. Collaborate with cross-functional teams to deliver innovative digital solutions for hospitality and travel clients, ensuring alignment with business objectives and technical requirements. Lead the design and implementation of front-end and back-end architectures for digital projects, leveraging tools and frameworks such as Next.js, React.js, GraphQL, Java, Spring Boot, and REST services. Provide technical guidance and expertise to project teams, ensuring adherence to best practices and standards in digital delivery. Develop and maintain content management solutions using Adobe Experience Manager (AEM) and AEM API development experience. Implement DevOps practices and tools to streamline development processes, including Jenkins, AWS, CI/CD pipelines, GitHub, and GitAction. Lead quality assurance efforts, both manual and automated, using frameworks such as Mocha with Webdriver.IO and JavaScript, ensuring the delivery of high-quality digital products. Collaborate closely with stakeholders, including clients, product owners, designers, developers, and QA engineers, to ensure successful project delivery and client satisfaction. Stay up-to-date on emerging technologies, trends, and best practices in digital delivery, and incorporate them into project strategies and solutions. Utilize knowledge of the Oracle Opera platform to enhance digital solutions for clients in the hospitality sector, integrating with existing systems and optimizing performance. Requirements: Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field (Master's degree preferred). 8+ years of experience working in digital delivery teams, with a focus on the hospitality or travel sector. Strong technical skills with proficiency in front-end and back-end architecture , including Next.js, React.js, GraphQL , Java, Spring Boot, and REST services. Experience with content management systems , particularly Adobe Experience Manager (AEM), and AEM API development. Expertise in DevOps practices and tools, including Jenkins, AWS, CI/CD pipelines, GitHub, and GitAction. Hands-on experience with quality assurance , including both manual and automated testing using frameworks such as Mocha with Webdriver.IO and JavaScript. Excellent communication and collaboration skills, with the ability to effectively engage with diverse stakeholders and project teams. Strong problem-solving abilities and a proactive approach to addressing technical challenges in digital delivery. Ability to manage multiple projects simultaneously and thrive in a fast-paced, dynamic environment. Knowledge of the Oracle Opera platform is considered a plus.
May 03, 2024
Full time
Job Summary: Digital Consultant with experience in delivering digital solutions for the hospitality or travel sector. The ideal candidate will have a strong technical background and a proven track record of success in digital delivery teams. This role requires expertise in both front-end and back-end architecture, along with proficiency in a range of technical tools and platforms specific to digital delivery in hospitality and travel sectors. Knowledge of the Oracle Opera platform is preferred. Responsibilities: As a Digital Consultant focused on hospitality sector, you will provide expert guidance and support to clients within the hospitality industry, helping them navigate the digital landscape to enhance their online presence and drive business growth. Collaborate with cross-functional teams to deliver innovative digital solutions for hospitality and travel clients, ensuring alignment with business objectives and technical requirements. Lead the design and implementation of front-end and back-end architectures for digital projects, leveraging tools and frameworks such as Next.js, React.js, GraphQL, Java, Spring Boot, and REST services. Provide technical guidance and expertise to project teams, ensuring adherence to best practices and standards in digital delivery. Develop and maintain content management solutions using Adobe Experience Manager (AEM) and AEM API development experience. Implement DevOps practices and tools to streamline development processes, including Jenkins, AWS, CI/CD pipelines, GitHub, and GitAction. Lead quality assurance efforts, both manual and automated, using frameworks such as Mocha with Webdriver.IO and JavaScript, ensuring the delivery of high-quality digital products. Collaborate closely with stakeholders, including clients, product owners, designers, developers, and QA engineers, to ensure successful project delivery and client satisfaction. Stay up-to-date on emerging technologies, trends, and best practices in digital delivery, and incorporate them into project strategies and solutions. Utilize knowledge of the Oracle Opera platform to enhance digital solutions for clients in the hospitality sector, integrating with existing systems and optimizing performance. Requirements: Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field (Master's degree preferred). 8+ years of experience working in digital delivery teams, with a focus on the hospitality or travel sector. Strong technical skills with proficiency in front-end and back-end architecture , including Next.js, React.js, GraphQL , Java, Spring Boot, and REST services. Experience with content management systems , particularly Adobe Experience Manager (AEM), and AEM API development. Expertise in DevOps practices and tools, including Jenkins, AWS, CI/CD pipelines, GitHub, and GitAction. Hands-on experience with quality assurance , including both manual and automated testing using frameworks such as Mocha with Webdriver.IO and JavaScript. Excellent communication and collaboration skills, with the ability to effectively engage with diverse stakeholders and project teams. Strong problem-solving abilities and a proactive approach to addressing technical challenges in digital delivery. Ability to manage multiple projects simultaneously and thrive in a fast-paced, dynamic environment. Knowledge of the Oracle Opera platform is considered a plus.
Could you be an Estimator for Eximious Furniture? You will be a valuable member of our hardworking, bespoke furniture and joinery family. Estimator / Project Manager Leicestershire, LE10 3DS Full time, permanent Office based Salary negotiable dependent on experience Some travel required Please Note: Applicants must be authorised to work in the UK Eximious design, manufacture and install bespoke corporate furniture and joinery. Delivering specialist joinery and fit out contracts, we have worked on some of the most prestigious commercial projects in London over our 20-year history. Our commercial reputation for quality is replicated in our team commitment ensuring every project is designed, manufactured, and installed with distinction. About the role: From first point of contact to site survey and maintaining communications with the client, the role of Estimator / Project Manager is critical to the success of every project. The role will involve: Providing accurate and detailed quotes for bespoke joinery items from drawings, specifications, and client instructions Performing site surveys, obtaining accurate measurements, and drawing up plans to present to the design team Liaising with the team on tender submissions Effective communication with clients, ensuring expectation and practicality are balanced Taking a design brief and offering value engineering solutions Reviewing subcontractor and supplier quotations Ordering materials (such as metal, glass, and stone) and services as required Carrying out final negotiations, track project variations, and compile final accounts Improving the efficiency of the process from enquiry to proposal Reviewing drawings ensuring accurate reflection of the quote, any potential cost savings and they remain within requirements Attending and participating in production and site meetings, ensuring actions are relayed and completed Issuing production orders and monitoring costs/spend About you: The successful candidate will have: Previous experience in the commercial fit out, woodworking, or joinery industry Knowledge of the joinery industry in a pre-contracts/estimating role A good understanding of joinery construction Familiarity with bought in sub-contract suppliers The ability to work on multiple tenders and quotations at any one time Willingness to travel as required (UK based), visiting sites (CSCS card would be an advantage) A positive, flexible, self-starter approach with the ability to prioritise. Analytical and problem-solving skills Excellent customer service skills An understanding of CAD (ability to draw would be an advantage) Good general IT skills and knowledge of Microsoft Office How to apply for the role: If you have the skills and experience required for this position, click apply today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. Other suitable skills and experience includes Manufacturing, Construction, Sales, Sales Assistant, Sales Manager, Sales Executive, Sales Administrator JBRP1_UKTJ
May 03, 2024
Full time
Could you be an Estimator for Eximious Furniture? You will be a valuable member of our hardworking, bespoke furniture and joinery family. Estimator / Project Manager Leicestershire, LE10 3DS Full time, permanent Office based Salary negotiable dependent on experience Some travel required Please Note: Applicants must be authorised to work in the UK Eximious design, manufacture and install bespoke corporate furniture and joinery. Delivering specialist joinery and fit out contracts, we have worked on some of the most prestigious commercial projects in London over our 20-year history. Our commercial reputation for quality is replicated in our team commitment ensuring every project is designed, manufactured, and installed with distinction. About the role: From first point of contact to site survey and maintaining communications with the client, the role of Estimator / Project Manager is critical to the success of every project. The role will involve: Providing accurate and detailed quotes for bespoke joinery items from drawings, specifications, and client instructions Performing site surveys, obtaining accurate measurements, and drawing up plans to present to the design team Liaising with the team on tender submissions Effective communication with clients, ensuring expectation and practicality are balanced Taking a design brief and offering value engineering solutions Reviewing subcontractor and supplier quotations Ordering materials (such as metal, glass, and stone) and services as required Carrying out final negotiations, track project variations, and compile final accounts Improving the efficiency of the process from enquiry to proposal Reviewing drawings ensuring accurate reflection of the quote, any potential cost savings and they remain within requirements Attending and participating in production and site meetings, ensuring actions are relayed and completed Issuing production orders and monitoring costs/spend About you: The successful candidate will have: Previous experience in the commercial fit out, woodworking, or joinery industry Knowledge of the joinery industry in a pre-contracts/estimating role A good understanding of joinery construction Familiarity with bought in sub-contract suppliers The ability to work on multiple tenders and quotations at any one time Willingness to travel as required (UK based), visiting sites (CSCS card would be an advantage) A positive, flexible, self-starter approach with the ability to prioritise. Analytical and problem-solving skills Excellent customer service skills An understanding of CAD (ability to draw would be an advantage) Good general IT skills and knowledge of Microsoft Office How to apply for the role: If you have the skills and experience required for this position, click apply today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. Other suitable skills and experience includes Manufacturing, Construction, Sales, Sales Assistant, Sales Manager, Sales Executive, Sales Administrator JBRP1_UKTJ
ILS Engineer Job Type: Full-time Location: Swindon (with potential UK and overseas travel) Salary: Competitive We are seeking an experienced Integrated Logistic Support (ILS) Engineer to join our expanding Government Solutions EMEA team. This role involves providing ILS engineering support to current UK MOD projects and other UK Government Departments. The successful candidate will be responsible for managing ILS and service support projects, ensuring that all requirements and outputs are delivered on time, within budget, and to the highest quality standards. Day to Day of the role: Conducting detailed analytic studies under the direction of the ILS Manager to ensure support systems meet or exceed AR&M and supportability requirements. Delivering ILS project/task outputs on time and within budget, including AR&M, Supportability Analysis, Through Life Costing, Technical Publications, Training Development, and Codification. Developing and managing Integrated Logistic Support Plans (ILSP) and ILS Element Plans. Providing support to bids, proposals, analysis, and report writing. Planning ILS projects to ensure on-time and within budget delivery. Performing R&M modelling, trend analysis, and supporting the development of ARM Cases. Conducting Supportability Analysis to support the development of support solutions. Managing spares modelling to establish and optimise spares inventory. Producing technical support publications and managing their development. Developing and delivering training solutions. Reporting on productivity and other performance indicators for project-specific tasks. Peer reviewing technical reports and outputs. Managing sub-contractor work packages and outputs. Leading and contributing to engineering reviews, both internally and with customers. Developing innovation initiatives to support better ways of working and future growth. Required Skills & Qualifications: Formal training in AR&M Analysis, Supportability Analysis, and/or WLC/LCC Analysis. In-depth knowledge of ILS defence standards, particularly Def Stan 00-600, DLF, and Def Stan 00-40 series. Good working knowledge of ASD standards S1000 and 3000 series. Effective communication skills with the ability to influence and negotiate across the business. Working knowledge of design engineering methods and systems engineering. Understanding of Human Factors Integration engineering process and analysis techniques. At least 5 years' experience in delivering ILS/ARM programmes in the UK Defence Industry. Technical qualification (Degree or HND) in an engineering discipline. Desirable: Experience in Training Needs Analysis, course design and delivery, technical authorship, or as a design or diagnostics engineer. Benefits: Competitive salary and benefits package. Opportunities for professional development and career growth. Inclusive and diverse work environment. Flexible working arrangements with potential for UK and overseas travel. To apply for the ILS Engineer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
May 03, 2024
Full time
ILS Engineer Job Type: Full-time Location: Swindon (with potential UK and overseas travel) Salary: Competitive We are seeking an experienced Integrated Logistic Support (ILS) Engineer to join our expanding Government Solutions EMEA team. This role involves providing ILS engineering support to current UK MOD projects and other UK Government Departments. The successful candidate will be responsible for managing ILS and service support projects, ensuring that all requirements and outputs are delivered on time, within budget, and to the highest quality standards. Day to Day of the role: Conducting detailed analytic studies under the direction of the ILS Manager to ensure support systems meet or exceed AR&M and supportability requirements. Delivering ILS project/task outputs on time and within budget, including AR&M, Supportability Analysis, Through Life Costing, Technical Publications, Training Development, and Codification. Developing and managing Integrated Logistic Support Plans (ILSP) and ILS Element Plans. Providing support to bids, proposals, analysis, and report writing. Planning ILS projects to ensure on-time and within budget delivery. Performing R&M modelling, trend analysis, and supporting the development of ARM Cases. Conducting Supportability Analysis to support the development of support solutions. Managing spares modelling to establish and optimise spares inventory. Producing technical support publications and managing their development. Developing and delivering training solutions. Reporting on productivity and other performance indicators for project-specific tasks. Peer reviewing technical reports and outputs. Managing sub-contractor work packages and outputs. Leading and contributing to engineering reviews, both internally and with customers. Developing innovation initiatives to support better ways of working and future growth. Required Skills & Qualifications: Formal training in AR&M Analysis, Supportability Analysis, and/or WLC/LCC Analysis. In-depth knowledge of ILS defence standards, particularly Def Stan 00-600, DLF, and Def Stan 00-40 series. Good working knowledge of ASD standards S1000 and 3000 series. Effective communication skills with the ability to influence and negotiate across the business. Working knowledge of design engineering methods and systems engineering. Understanding of Human Factors Integration engineering process and analysis techniques. At least 5 years' experience in delivering ILS/ARM programmes in the UK Defence Industry. Technical qualification (Degree or HND) in an engineering discipline. Desirable: Experience in Training Needs Analysis, course design and delivery, technical authorship, or as a design or diagnostics engineer. Benefits: Competitive salary and benefits package. Opportunities for professional development and career growth. Inclusive and diverse work environment. Flexible working arrangements with potential for UK and overseas travel. To apply for the ILS Engineer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Macildowie Recruitment and Retention
Leicester, Leicestershire
The Role: Tech Lead (Software Engineering Manager) Salary: £90,000 to £95,000 + Bonus + Pension + Benefits About the business: Situated in Leicester and easily commutable from most of the East Midlands and West Midlands, we're on the hunt for an experienced Tech Lead for one of the most exciting and innovative clients we have the pleasure of working with! You'll be leading a team of talented developers and collaborate closely with the Product Manager to develop innovative solutions across a Full Stack range of technology. The Role: As Tech Lead, you will be the guiding force for a team of five developers, overseeing the development and implementation of projects on the businesses modern tech stack. Your leadership will be instrumental in shaping the businesses technology strategy and ensuring project success. Hybrid/Remote Work: 1 day per week office based (can be more if you want though!) Key Responsibilities: Lead and mentor a team of five developers, fostering a collaborative and productive work environment. Partner closely with the Product Manager to plan, coordinate, and oversee development projects. Ensure the effective use of the businesses tech stack, including React, Next.js, Tailwind, Dynamo, Cognito, Lambda, and more, to deliver high-quality software solutions. Guide the team in serverless architecture implementations using SST and AWS CDK. Utilise tools like Datadog, MySQL, and GitHub to streamline development processes and ensure best practices. Drive innovation and stay abreast of emerging technologies and trends. We're Looking For Someone Who: Has a strong background in leading development teams and managing complex projects in a product lead environment. Demonstrates deep technical expertise in the businesses technology stack. Exhibits outstanding leadership skills with the ability to inspire and motivate. Is a strategic thinker with excellent problem-solving abilities. Possesses exceptional communication skills, capable of liaising effectively with both technical and non-technical stakeholders. Qualifications: A degree in Computer Science, Engineering, or a related field, or equivalent experience. Significant experience in a leadership role within a technical environment. A proven track record of successful project delivery using technologies similar to the businesses stack. What is on offer: Salary: £90,000 to £95,000 + Bonus + Excellent benefits Highly flexible working policy 1 day per week in the office A vibrant, supportive, and dynamic work culture with amazing offices Flexible working arrangements to maintain a healthy work-life balance. Applying: If you are a tech enthusiast with a knack for leadership, keen to make a significant impact in a growing company, we want to hear from you. Apply now to kick off the conversations! Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
May 03, 2024
Full time
The Role: Tech Lead (Software Engineering Manager) Salary: £90,000 to £95,000 + Bonus + Pension + Benefits About the business: Situated in Leicester and easily commutable from most of the East Midlands and West Midlands, we're on the hunt for an experienced Tech Lead for one of the most exciting and innovative clients we have the pleasure of working with! You'll be leading a team of talented developers and collaborate closely with the Product Manager to develop innovative solutions across a Full Stack range of technology. The Role: As Tech Lead, you will be the guiding force for a team of five developers, overseeing the development and implementation of projects on the businesses modern tech stack. Your leadership will be instrumental in shaping the businesses technology strategy and ensuring project success. Hybrid/Remote Work: 1 day per week office based (can be more if you want though!) Key Responsibilities: Lead and mentor a team of five developers, fostering a collaborative and productive work environment. Partner closely with the Product Manager to plan, coordinate, and oversee development projects. Ensure the effective use of the businesses tech stack, including React, Next.js, Tailwind, Dynamo, Cognito, Lambda, and more, to deliver high-quality software solutions. Guide the team in serverless architecture implementations using SST and AWS CDK. Utilise tools like Datadog, MySQL, and GitHub to streamline development processes and ensure best practices. Drive innovation and stay abreast of emerging technologies and trends. We're Looking For Someone Who: Has a strong background in leading development teams and managing complex projects in a product lead environment. Demonstrates deep technical expertise in the businesses technology stack. Exhibits outstanding leadership skills with the ability to inspire and motivate. Is a strategic thinker with excellent problem-solving abilities. Possesses exceptional communication skills, capable of liaising effectively with both technical and non-technical stakeholders. Qualifications: A degree in Computer Science, Engineering, or a related field, or equivalent experience. Significant experience in a leadership role within a technical environment. A proven track record of successful project delivery using technologies similar to the businesses stack. What is on offer: Salary: £90,000 to £95,000 + Bonus + Excellent benefits Highly flexible working policy 1 day per week in the office A vibrant, supportive, and dynamic work culture with amazing offices Flexible working arrangements to maintain a healthy work-life balance. Applying: If you are a tech enthusiast with a knack for leadership, keen to make a significant impact in a growing company, we want to hear from you. Apply now to kick off the conversations! Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Mainframe Database Administrator x2 Lloyds Banking Group Location: Edinburgh or London Hybrid working: 2 days per week in the office and the rest from home Working Hours - Please note that this role will require you to be on call outside of normal working hours on a rota system. Salary & Benefits: £62,874 to £89,859 per annum (location AND experience dependent), plus on-call bonus, plus annual personal bonus, 15% employer pension contribution, flexible benefits package, private medical insurance, 30 days holiday plus bank holidays. Where does the role sit in Lloyds? We're the Mainframe Services Teams! We're the team that looks after the customer data for the whole of Lloyds Banking Group. Our mission is to make this data available for the right purpose with the appropriate confidentiality and always ensuring a phenomenal engineering experience, performances, resilience, and integrity. The systems we support, underpin almost everything we do as Lloyds Banking Group. We maintain these systems with the highest standard, with an ambition to take ownership of the operational support 24/7 using site reliability engineering (SRE) principles. What will you focus on in this role? As a Mainframe DBA you'll be one of the technical authorities for this area and act as SME for relevant systems. This is a hands-on role where you'll configure and maintain products and services according to Group standards and policies (and to agreed service levels), while assisting with the delivery of projects within the teams' focus - this includes out of hours. Additionally, you'll provide technical support (including incident and problem resolution for systems and processes in complex environments) Specific activities you could carry out may include; Support and implement changes to our estate within LBG as required. Resolution of incidents and problems across the LBG estate in line with LBG KPI's. Lead the Sign-off that solution/service is fit for Production environment as part of Gateway, working effectively with the project teams to ensure an efficient handover to support. Represent our support team in WAR room/conference calls with incident management and technical teams collaborating to restore service. Support testing cycles and cycling this back with collaboration to test managers on results Provide 24x7 support and provide support for projects and team workload as the need arises. Work effectively with the wider Mainframe teams in order to run the smooth transition of projects into live service. Provide consultancy skills to Application teams as required. What we're looking for in your application; We'd welcome applicants from diverse cultural and industry backgrounds and believe this is critical to success. This is a niche technical role, so as a minimum to be considered for shortlisting we need to see evidence of the following in your CV; Career background having already be an experienced Mainframe Db2 DBA. Experience of performance tuning and diagnosis. Expert Db2 knowledge on the Mainframe Strong delivery experience ideally operating in multifaceted IT environments or companies. Commercial and interpersonal awareness of how to work with 3rd Parties. About working for us; Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. If you're excited by the thought of becoming part of our Mainframe team, get in touch. We'd love to hear from you
May 03, 2024
Full time
Mainframe Database Administrator x2 Lloyds Banking Group Location: Edinburgh or London Hybrid working: 2 days per week in the office and the rest from home Working Hours - Please note that this role will require you to be on call outside of normal working hours on a rota system. Salary & Benefits: £62,874 to £89,859 per annum (location AND experience dependent), plus on-call bonus, plus annual personal bonus, 15% employer pension contribution, flexible benefits package, private medical insurance, 30 days holiday plus bank holidays. Where does the role sit in Lloyds? We're the Mainframe Services Teams! We're the team that looks after the customer data for the whole of Lloyds Banking Group. Our mission is to make this data available for the right purpose with the appropriate confidentiality and always ensuring a phenomenal engineering experience, performances, resilience, and integrity. The systems we support, underpin almost everything we do as Lloyds Banking Group. We maintain these systems with the highest standard, with an ambition to take ownership of the operational support 24/7 using site reliability engineering (SRE) principles. What will you focus on in this role? As a Mainframe DBA you'll be one of the technical authorities for this area and act as SME for relevant systems. This is a hands-on role where you'll configure and maintain products and services according to Group standards and policies (and to agreed service levels), while assisting with the delivery of projects within the teams' focus - this includes out of hours. Additionally, you'll provide technical support (including incident and problem resolution for systems and processes in complex environments) Specific activities you could carry out may include; Support and implement changes to our estate within LBG as required. Resolution of incidents and problems across the LBG estate in line with LBG KPI's. Lead the Sign-off that solution/service is fit for Production environment as part of Gateway, working effectively with the project teams to ensure an efficient handover to support. Represent our support team in WAR room/conference calls with incident management and technical teams collaborating to restore service. Support testing cycles and cycling this back with collaboration to test managers on results Provide 24x7 support and provide support for projects and team workload as the need arises. Work effectively with the wider Mainframe teams in order to run the smooth transition of projects into live service. Provide consultancy skills to Application teams as required. What we're looking for in your application; We'd welcome applicants from diverse cultural and industry backgrounds and believe this is critical to success. This is a niche technical role, so as a minimum to be considered for shortlisting we need to see evidence of the following in your CV; Career background having already be an experienced Mainframe Db2 DBA. Experience of performance tuning and diagnosis. Expert Db2 knowledge on the Mainframe Strong delivery experience ideally operating in multifaceted IT environments or companies. Commercial and interpersonal awareness of how to work with 3rd Parties. About working for us; Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. If you're excited by the thought of becoming part of our Mainframe team, get in touch. We'd love to hear from you
Job title: Hardware Team Leader Location: Rochester Salary: Circa £60,000 What you'll be doing: Managerial and technical leadership of an electronics design team Work package management; cost, schedule, risk and opportunities Ensuring the engineering team is supporting the production program demand Providing technical governance and ensuring adherence to company processes Leading cost and performance trade-offs Your skills and experiences: Essential: Able to demonstrate high performance and achievement in leadership and management of engineering teams through a full product development lifecycle Proven experience / knowledge of cost and planning management tools/ optimising solutions and minimising impacts from dependencies/ product design and work package control Experience of design and identifying improvements to working practices and team skill development. Alongside root cause and target areas of improvement , focusing on failure reduction and MDBF Knowledge of supporting a production program Desirable: Experience of PLD / FPGA design Requirements management tools, e.g. DOORS Work-package management tools, eg. MSP, JIRA, etc Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Hardware team: As a Hardware Team Leader, you will lead a team of highly skilled and experienced hardware engineers responsible for the support to our production programs within products such as Helmet Mounted & Head-Up Displays, Mission Computers, Flight Controls, Active Inceptors and other associated safety critical technology. This role will provide you with the opportunity to work with innovating cutting edge projects as a member of a very experienced diverse team, with the view to progressing your career in this industry. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 18th April 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
May 03, 2024
Full time
Job title: Hardware Team Leader Location: Rochester Salary: Circa £60,000 What you'll be doing: Managerial and technical leadership of an electronics design team Work package management; cost, schedule, risk and opportunities Ensuring the engineering team is supporting the production program demand Providing technical governance and ensuring adherence to company processes Leading cost and performance trade-offs Your skills and experiences: Essential: Able to demonstrate high performance and achievement in leadership and management of engineering teams through a full product development lifecycle Proven experience / knowledge of cost and planning management tools/ optimising solutions and minimising impacts from dependencies/ product design and work package control Experience of design and identifying improvements to working practices and team skill development. Alongside root cause and target areas of improvement , focusing on failure reduction and MDBF Knowledge of supporting a production program Desirable: Experience of PLD / FPGA design Requirements management tools, e.g. DOORS Work-package management tools, eg. MSP, JIRA, etc Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Hardware team: As a Hardware Team Leader, you will lead a team of highly skilled and experienced hardware engineers responsible for the support to our production programs within products such as Helmet Mounted & Head-Up Displays, Mission Computers, Flight Controls, Active Inceptors and other associated safety critical technology. This role will provide you with the opportunity to work with innovating cutting edge projects as a member of a very experienced diverse team, with the view to progressing your career in this industry. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 18th April 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Who We Are The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a "black box" outside of their control. ThousandEyes gives organizations visibility and insight into the now borderless network. It arms them with an accurate understanding of how the network impacts their applications, users and customers. ThousandEyes is used by some of the world's largest and fastest growing brands, including all of the top 5 global software companies, 5 of the top 6 US banks, and 45 of the Fortune 500. ThousandEyes pioneered Cloud and Internet Intelligence and is widely known as the 'Google Maps of the Internet.' Today, ThousandEyes is central to the global operations of the world's largest and fastest-growing brands. The company was acquired by Cisco in August 2020, chartered with continuing to drive leadership in empowering organizations to see, understand, and improve digital experiences everywhere. About The Team At ThousandEyes, our mobile team is responsible for our mobile apps and our mobile SDKs. We develop and maintain a variety of mobile apps; some for our users directly, and some on behalf of our customers, including telecoms regulators around the world. Collectively, our mobile apps have hundreds of thousands of active users and have gained very positive reviews, in part due to our high engineering standards. We are currently working on some major enhancements to our mobile apps that will be popular amongst both our consumer and business customer base. Additionally, the mobile team is responsible for our mobile SDKs. These SDKs provide all of our measurement functionality - e.g. for speed testing, latency testing, and much more - in a single well-documented, reusable library. Our iOS SDK not only powers our own iOS apps that are developed in-house but is also vended to our customers to integrate the power of the ThousandEyes tests into their own apps. To date, our SDK is deployed on more than one million handsets worldwide already. What You Will Do You will be working directly in conjunction with the developers who write the measurement code (typically in C and C++) and exposing that measurement functionality via Swift APIs for use in the iOS SDK. You will also ensure that we are collecting relevant environmental information alongside the measurement results in order for us to make sense of the results (e.g. approximate coordinates of the test, generation of cellular technology used), without compromising user privacy. Most crucially, you will place an emphasis on ensuring that we are exposing our functionality using clear, logical APIs, with excellent documentation and usage examples. You should have a solid track record of working with Swift in a professional context. Ideally, you will have already been responsible for maintaining SDKs or APIs that are used by third parties. Some experience of writing C is highly desirable but not essential. A good understanding of networking concepts is also beneficial. Technical Stack We work with these technologies so if you're working with the same or similar, we'd encourage you to apply: Swift Swift Package Manager AppStore Connect Beta distribution using TestFlight Firebase Firebase Crashlytics Remote Configuration C/C++ JSON Xcode Cloud GitHub GitHub Packages AWS Jira Confluence Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
May 03, 2024
Full time
Who We Are The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a "black box" outside of their control. ThousandEyes gives organizations visibility and insight into the now borderless network. It arms them with an accurate understanding of how the network impacts their applications, users and customers. ThousandEyes is used by some of the world's largest and fastest growing brands, including all of the top 5 global software companies, 5 of the top 6 US banks, and 45 of the Fortune 500. ThousandEyes pioneered Cloud and Internet Intelligence and is widely known as the 'Google Maps of the Internet.' Today, ThousandEyes is central to the global operations of the world's largest and fastest-growing brands. The company was acquired by Cisco in August 2020, chartered with continuing to drive leadership in empowering organizations to see, understand, and improve digital experiences everywhere. About The Team At ThousandEyes, our mobile team is responsible for our mobile apps and our mobile SDKs. We develop and maintain a variety of mobile apps; some for our users directly, and some on behalf of our customers, including telecoms regulators around the world. Collectively, our mobile apps have hundreds of thousands of active users and have gained very positive reviews, in part due to our high engineering standards. We are currently working on some major enhancements to our mobile apps that will be popular amongst both our consumer and business customer base. Additionally, the mobile team is responsible for our mobile SDKs. These SDKs provide all of our measurement functionality - e.g. for speed testing, latency testing, and much more - in a single well-documented, reusable library. Our iOS SDK not only powers our own iOS apps that are developed in-house but is also vended to our customers to integrate the power of the ThousandEyes tests into their own apps. To date, our SDK is deployed on more than one million handsets worldwide already. What You Will Do You will be working directly in conjunction with the developers who write the measurement code (typically in C and C++) and exposing that measurement functionality via Swift APIs for use in the iOS SDK. You will also ensure that we are collecting relevant environmental information alongside the measurement results in order for us to make sense of the results (e.g. approximate coordinates of the test, generation of cellular technology used), without compromising user privacy. Most crucially, you will place an emphasis on ensuring that we are exposing our functionality using clear, logical APIs, with excellent documentation and usage examples. You should have a solid track record of working with Swift in a professional context. Ideally, you will have already been responsible for maintaining SDKs or APIs that are used by third parties. Some experience of writing C is highly desirable but not essential. A good understanding of networking concepts is also beneficial. Technical Stack We work with these technologies so if you're working with the same or similar, we'd encourage you to apply: Swift Swift Package Manager AppStore Connect Beta distribution using TestFlight Firebase Firebase Crashlytics Remote Configuration C/C++ JSON Xcode Cloud GitHub GitHub Packages AWS Jira Confluence Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Project Manager - Migration to Eloqua experience Job Type Contract/Temporary Location London Negotiable Job Ref BBBH95 Date Added April 2nd, 2024 Project Manager - Experienced in Migrating to Eloqua We have an exciting opportunity for a Project Manager with experience in migrations to Eloqua to join a British Publishing, business intelligence and events group. Length : 6 months Location : Hybrid - 2 days a week in London Role Summary The Conference Brands Migration to Eloqua project is a project to migrate the companies event brands from legacy platforms to an existing instance of Eloqua. The Project Manager role will be responsible for the planning, execution and closing of the project by ensuring that it is completed on time, within budget and with good quality based on agreed scope. Skills and Experience Strong leadership, senior stakeholder management and the ability to collaborate cross-functional teams is essential The ability to lead, guide and motivate the project team members to achieve their objectives. Good understanding of change and project methodologies. Effective problem-solving skills to address issues and obstacles that may arise throughout the project lifecycle. Proficiency in Project Management software and tools. Experience in Eloqua Migrations across multiple divisions. Knowledge and Qualifications Experience in managing technology type of project, primary related to Eloqua Marketing Automation. Experience managing projects with international or cross-cultural environment will be beneficial. Bachelor's or Master's degree in Project Management, Engineering or IT is preferrable. Professional qualifications such as Project Management Professional (PMP) certificate or PRINCE2 Practitioner is of an advantage. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy. With insight across the whole of Lorien, we'll keep you ahead of the curve on the talent market.
May 03, 2024
Full time
Project Manager - Migration to Eloqua experience Job Type Contract/Temporary Location London Negotiable Job Ref BBBH95 Date Added April 2nd, 2024 Project Manager - Experienced in Migrating to Eloqua We have an exciting opportunity for a Project Manager with experience in migrations to Eloqua to join a British Publishing, business intelligence and events group. Length : 6 months Location : Hybrid - 2 days a week in London Role Summary The Conference Brands Migration to Eloqua project is a project to migrate the companies event brands from legacy platforms to an existing instance of Eloqua. The Project Manager role will be responsible for the planning, execution and closing of the project by ensuring that it is completed on time, within budget and with good quality based on agreed scope. Skills and Experience Strong leadership, senior stakeholder management and the ability to collaborate cross-functional teams is essential The ability to lead, guide and motivate the project team members to achieve their objectives. Good understanding of change and project methodologies. Effective problem-solving skills to address issues and obstacles that may arise throughout the project lifecycle. Proficiency in Project Management software and tools. Experience in Eloqua Migrations across multiple divisions. Knowledge and Qualifications Experience in managing technology type of project, primary related to Eloqua Marketing Automation. Experience managing projects with international or cross-cultural environment will be beneficial. Bachelor's or Master's degree in Project Management, Engineering or IT is preferrable. Professional qualifications such as Project Management Professional (PMP) certificate or PRINCE2 Practitioner is of an advantage. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy. With insight across the whole of Lorien, we'll keep you ahead of the curve on the talent market.
Resolve Recruitment are delighted to be working with the UK's largest healthcare provider. We are currently recruiting for an IT Endpoint Support Engineer to join this organisations fast-growing IT team. Job overview This role is working within the Service Desk, working as the initial point of contact for all IT related queries, providing first time fixes to incidents and providing excellent customer care. You will be supporting staff both face to face and over the telephone. Supporting Windows 10, Office 365 and a number of internal applications. Main duties of the job Working as an IT Desktop engineer covering 4 main elements of the role: Remote fixes Site Visits Build Repairs Detailed job description and main responsibilities Providing IT second line customer focused support for both clinical and corporate customers Ensure all work/ calls are recorded within the call management system through the IT Service Desk To be prompt and meticulous in updating of daily Incidents and Request for Service handled into the call management system ensuring all relevant details are captured To be responsive and pro-active when investigating and diagnosing incidents by providing telephone remote support to restore normal service as quickly as possible Monitoring and tracking incidents, escalating where necessary hierarchical or functionally Prioritise, organise and re-classify IT incidents, requests for service and queries, documenting additional information gained and actions carried out in line with the Support Services standards and Digital Services service level agreement Liaising with third party suppliers to resolve faults or provide identified work around solutions on tailored or National systems Resolve or provide identified work around solutions to customer queries / incidents or assign to the correct specialised team within IT Responsible for the Installation/ setup, repair and maintenance of workstations, local software, peripherals and telephones in accordance with the Digital Services SLA. Configure settings, network services and printer facilities Upgrade, migrate, test and maintain IT hardware, software and peripherals Build & Install purchased IT equipment & software applications within agreed timescales documented in the Service Level Agreement Provide second line support to customers in troubleshooting, investigating and repairing applications and IT hardware, including desktops/ laptops and related peripherals, ensuring that Agreed Service Levels are met Analyse information presented and gained from the customer to enable diagnostics of workstations and peripheral equipment using remote Digital Services approved tools Undertake site visits where necessary to rectify software/hardware problems, undertake moves and changes & roll out new hardware for technology refresh/project work Responsible for the maintaining the Digital Services antivirus, Sophos console, and data integrity within the call management system Ensure all Endpoint asset information is kept up to date Escalate calls in jeopardy of failing service level targets to the Endpoint Services Manager Provide peer training within the Endpoint Engineering team to ensure a multi-skilled team and knowledge transfer Presenting a positive image of Digital Services at all times and comply with all Corporate Policy Person specification Qualifications Essential criteria A degree or equivalent or significant experience of supporting Computer Desktop Hardware Microsoft Certification or equivalent ITIL Service Management foundation certification or equivalent knowledge Desirable criteria Service Desk Institute Analyst certification or equivalent Experience Essential criteria Working knowledge of Active Directory, users, computers and security groups Working knowledge of Microsoft Operating Systems; Windows 10 Working knowledge of Sophos console, asset management solutions and Citrix Working knowledge of Microsoft Office 365 Good keyboard skills (RSA 2 typing/word processing or equivalent experience) Experience working in a customer service environment , providing excellent customer-focused service, managing customer expectations and dealing with difficult customers Excellent communications skills (verbally and written) Good analytical problem solving skills Experience of working effectively as a team Desirable criteria An understanding of community focus and previous experience of working in IT within the public sector Experience of working within an ITIL environment A working knowledge of Microsoft System Center Configuration Manager Skills, Abilities and Knowledge Essential criteria Excellent customer handling skills, including communicating at the customer's technical level, working with executive customers and managing difficult people Professional and calm approach at all times, particularly when dealing with difficult situations Good customer relationship management skills, enabling customer confidence and empowerment A logical approach to problem solving and exercising good judgement Good attention to detail Prioritises and organise workload in accordance with the Service Level Agreement Able to meet targets under pressure Communication Essential criteria Able to communicate effectively in written and verbal English language Personal and People development Essential criteria Self motivated 'Will do/ can do' attitude Flexible with working hours where it is demanded by the role, to meet the needs of the service Essential criteria Understand and apply vision, values and behaviours Be proactive, forward thinking and comfortable working on own initiative Share creative and innovative ways of doing things with colleagues Take ownership Deliver on commitments in a timely way Exhibit the necessary level of independence and objectivity required to perform the role effectively Other Essential criteria Ability to perform moderate physical activity on a frequent basis Must hold full and valid UK driving licence and have access to a vehicle If this position looks to be of interest, please apply TODAY!
May 02, 2024
Full time
Resolve Recruitment are delighted to be working with the UK's largest healthcare provider. We are currently recruiting for an IT Endpoint Support Engineer to join this organisations fast-growing IT team. Job overview This role is working within the Service Desk, working as the initial point of contact for all IT related queries, providing first time fixes to incidents and providing excellent customer care. You will be supporting staff both face to face and over the telephone. Supporting Windows 10, Office 365 and a number of internal applications. Main duties of the job Working as an IT Desktop engineer covering 4 main elements of the role: Remote fixes Site Visits Build Repairs Detailed job description and main responsibilities Providing IT second line customer focused support for both clinical and corporate customers Ensure all work/ calls are recorded within the call management system through the IT Service Desk To be prompt and meticulous in updating of daily Incidents and Request for Service handled into the call management system ensuring all relevant details are captured To be responsive and pro-active when investigating and diagnosing incidents by providing telephone remote support to restore normal service as quickly as possible Monitoring and tracking incidents, escalating where necessary hierarchical or functionally Prioritise, organise and re-classify IT incidents, requests for service and queries, documenting additional information gained and actions carried out in line with the Support Services standards and Digital Services service level agreement Liaising with third party suppliers to resolve faults or provide identified work around solutions on tailored or National systems Resolve or provide identified work around solutions to customer queries / incidents or assign to the correct specialised team within IT Responsible for the Installation/ setup, repair and maintenance of workstations, local software, peripherals and telephones in accordance with the Digital Services SLA. Configure settings, network services and printer facilities Upgrade, migrate, test and maintain IT hardware, software and peripherals Build & Install purchased IT equipment & software applications within agreed timescales documented in the Service Level Agreement Provide second line support to customers in troubleshooting, investigating and repairing applications and IT hardware, including desktops/ laptops and related peripherals, ensuring that Agreed Service Levels are met Analyse information presented and gained from the customer to enable diagnostics of workstations and peripheral equipment using remote Digital Services approved tools Undertake site visits where necessary to rectify software/hardware problems, undertake moves and changes & roll out new hardware for technology refresh/project work Responsible for the maintaining the Digital Services antivirus, Sophos console, and data integrity within the call management system Ensure all Endpoint asset information is kept up to date Escalate calls in jeopardy of failing service level targets to the Endpoint Services Manager Provide peer training within the Endpoint Engineering team to ensure a multi-skilled team and knowledge transfer Presenting a positive image of Digital Services at all times and comply with all Corporate Policy Person specification Qualifications Essential criteria A degree or equivalent or significant experience of supporting Computer Desktop Hardware Microsoft Certification or equivalent ITIL Service Management foundation certification or equivalent knowledge Desirable criteria Service Desk Institute Analyst certification or equivalent Experience Essential criteria Working knowledge of Active Directory, users, computers and security groups Working knowledge of Microsoft Operating Systems; Windows 10 Working knowledge of Sophos console, asset management solutions and Citrix Working knowledge of Microsoft Office 365 Good keyboard skills (RSA 2 typing/word processing or equivalent experience) Experience working in a customer service environment , providing excellent customer-focused service, managing customer expectations and dealing with difficult customers Excellent communications skills (verbally and written) Good analytical problem solving skills Experience of working effectively as a team Desirable criteria An understanding of community focus and previous experience of working in IT within the public sector Experience of working within an ITIL environment A working knowledge of Microsoft System Center Configuration Manager Skills, Abilities and Knowledge Essential criteria Excellent customer handling skills, including communicating at the customer's technical level, working with executive customers and managing difficult people Professional and calm approach at all times, particularly when dealing with difficult situations Good customer relationship management skills, enabling customer confidence and empowerment A logical approach to problem solving and exercising good judgement Good attention to detail Prioritises and organise workload in accordance with the Service Level Agreement Able to meet targets under pressure Communication Essential criteria Able to communicate effectively in written and verbal English language Personal and People development Essential criteria Self motivated 'Will do/ can do' attitude Flexible with working hours where it is demanded by the role, to meet the needs of the service Essential criteria Understand and apply vision, values and behaviours Be proactive, forward thinking and comfortable working on own initiative Share creative and innovative ways of doing things with colleagues Take ownership Deliver on commitments in a timely way Exhibit the necessary level of independence and objectivity required to perform the role effectively Other Essential criteria Ability to perform moderate physical activity on a frequent basis Must hold full and valid UK driving licence and have access to a vehicle If this position looks to be of interest, please apply TODAY!
Who We Are: Endeavor is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE. The Company: Endeavor (formerly WME IMG) is a global leader in sports, entertainment and fashion operating in more than 30 countries. Named one of Fortune's 25 Most Important Private Companies, Endeavor is comprised of a number of industry-leading companies including WME, IMG and UFC. The Endeavor network specializes in talent representation and management; brand marketing, sponsorship and licensing; media sales and distribution; event operation and management; and sports training and league development. The Opportunity In your role as Senior Product Manager within Endeavor's Data Services department, you'll play a pivotal role in developing and shaping data solutions that span Big Data, Business Intelligence, and Data Science across Endeavor's global operations. We work in cross functional product squads composed of Data Engineers, Data Analysts, Data Scientists, Business Analysts, and other supporting roles such as DevOps, Security and Architecture. You will be responsible for your own assigned squad(s) products, as well as setting up processes, shared resources and workflows for other squads. You will need a strategic mindset and to be able to positively influence other Product Managers in their strategy and direction. This role may involve management of other Product Managers or Business Analysts. Role & Responsibilities Develop and articulate a clear and engaging product vision and strategy that aligns with our departmental and company goals. Enhance departmental workflows and processes, promoting efficiency and a shared learning environment. Utilise data analytics and usage metrics to monitor product performance, guiding strategic improvements and user engagement. Lead market research to uncover emerging trends and opportunities for innovation. Manage project budgets with a focus on optimal resource allocation and impact. Deliver exceptional products that meet or exceed client's expectations, to the agreed timeline and release plans. Clearly define product requirements and user stories, ensuring a thorough understanding among development teams. Strategically prioritize the product backlog to reflect our client's needs and potential business impact. Directly engage with clients to gather feedback, sharing insights and updates to guide future product enhancements. Work closely with all disciplines in the Data Services department from Support, Engineering, Analysis, QA, management and Scrum Masters Meet with data scientists, data analysts and data engineers to create an understanding of the business impact and value of the requirements Introduce agile process improvements, and work in an evolving Agile and DevOps environment providing and receiving honest feedback Produce and maintain product roadmaps, and ensure clients are kept up-to-date with progress and tracking against roadmap Provide proactive and timely communication to stakeholders regarding releases, delays, updates and issues Collaborate with clients to understand their data needs, gather feedback and incorporate insights into product development Conduct regular client meetings and presentations to communicate product updates, roadmap and gather input for future enhancements Set expectations with stakeholders and mitigate issues to ensure smooth and on-time deliveries Develop and maintain product documentation, including user guides and release notes Preferred Skills A seasoned Product Manager with extensive in Product Management or similar roles Bachelor's degree in Information Systems, Computer Science or equivalent experience A comprehensive understanding of Agile methodologies and proven examples of introducing new agile practises and ideas into teams Excellent proactive stakeholder management and communication skills Excellent organization and forward-planning skills Excellent scoping and requirement documentation skills A proactive approach to problem-solving, with a keen eye for detail and a drive to uncover the root cause of any challenge A solid grasp of data-related products including data science, analytics, reporting, dashboarding, Big Data and data warehousing The ability to prioritize and execute tasks in a high-pressure environment A commitment to maintaining complete confidentiality and discretion at all times - all Endeavor employees are required to sign a confidentiality agreement, and any breach of this agreement will result in immediate disciplinary procedures Desirable Skills Previous leadership, management or mentoring experience Experience using product delivery tools e.g. JIRA/TFS Experience with data security principles and compliance (GDPR, CCPA etc) Experience with delivering cloud solutions Knowledge in a range of industries, including events, Media, Sports, Talent and other industries that Endeavor are involved with Additional Responsibilities and Duties when necessary Available to work out of normal business hours and weekends when required Endeavor unites and brings people together in our love of sport, culture, and entertainment. Weunderstand this can only be accomplished when we lead with a lens of diversity,equity,andinclusionineverything we do. As a global companythatdrivesculture,westrive to reflect theworld'sdiversevoices.Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. About Us Endeavor (NYSE: EDR) is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through OpenBet. Endeavor is also the majority owner of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE. Diversity Statement for Endeavor Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we harness the entirety of our company and lead with a lens of diversity, equity, and inclusion in everything we do. It means that we engage in anti-racism and allyship the way we do anything. Fiercely and Fearlessly. As a global company that drives culture we endeavor to reflect the world's diverse voices both internally and externally to ensure success in our mission.
May 02, 2024
Full time
Who We Are: Endeavor is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE. The Company: Endeavor (formerly WME IMG) is a global leader in sports, entertainment and fashion operating in more than 30 countries. Named one of Fortune's 25 Most Important Private Companies, Endeavor is comprised of a number of industry-leading companies including WME, IMG and UFC. The Endeavor network specializes in talent representation and management; brand marketing, sponsorship and licensing; media sales and distribution; event operation and management; and sports training and league development. The Opportunity In your role as Senior Product Manager within Endeavor's Data Services department, you'll play a pivotal role in developing and shaping data solutions that span Big Data, Business Intelligence, and Data Science across Endeavor's global operations. We work in cross functional product squads composed of Data Engineers, Data Analysts, Data Scientists, Business Analysts, and other supporting roles such as DevOps, Security and Architecture. You will be responsible for your own assigned squad(s) products, as well as setting up processes, shared resources and workflows for other squads. You will need a strategic mindset and to be able to positively influence other Product Managers in their strategy and direction. This role may involve management of other Product Managers or Business Analysts. Role & Responsibilities Develop and articulate a clear and engaging product vision and strategy that aligns with our departmental and company goals. Enhance departmental workflows and processes, promoting efficiency and a shared learning environment. Utilise data analytics and usage metrics to monitor product performance, guiding strategic improvements and user engagement. Lead market research to uncover emerging trends and opportunities for innovation. Manage project budgets with a focus on optimal resource allocation and impact. Deliver exceptional products that meet or exceed client's expectations, to the agreed timeline and release plans. Clearly define product requirements and user stories, ensuring a thorough understanding among development teams. Strategically prioritize the product backlog to reflect our client's needs and potential business impact. Directly engage with clients to gather feedback, sharing insights and updates to guide future product enhancements. Work closely with all disciplines in the Data Services department from Support, Engineering, Analysis, QA, management and Scrum Masters Meet with data scientists, data analysts and data engineers to create an understanding of the business impact and value of the requirements Introduce agile process improvements, and work in an evolving Agile and DevOps environment providing and receiving honest feedback Produce and maintain product roadmaps, and ensure clients are kept up-to-date with progress and tracking against roadmap Provide proactive and timely communication to stakeholders regarding releases, delays, updates and issues Collaborate with clients to understand their data needs, gather feedback and incorporate insights into product development Conduct regular client meetings and presentations to communicate product updates, roadmap and gather input for future enhancements Set expectations with stakeholders and mitigate issues to ensure smooth and on-time deliveries Develop and maintain product documentation, including user guides and release notes Preferred Skills A seasoned Product Manager with extensive in Product Management or similar roles Bachelor's degree in Information Systems, Computer Science or equivalent experience A comprehensive understanding of Agile methodologies and proven examples of introducing new agile practises and ideas into teams Excellent proactive stakeholder management and communication skills Excellent organization and forward-planning skills Excellent scoping and requirement documentation skills A proactive approach to problem-solving, with a keen eye for detail and a drive to uncover the root cause of any challenge A solid grasp of data-related products including data science, analytics, reporting, dashboarding, Big Data and data warehousing The ability to prioritize and execute tasks in a high-pressure environment A commitment to maintaining complete confidentiality and discretion at all times - all Endeavor employees are required to sign a confidentiality agreement, and any breach of this agreement will result in immediate disciplinary procedures Desirable Skills Previous leadership, management or mentoring experience Experience using product delivery tools e.g. JIRA/TFS Experience with data security principles and compliance (GDPR, CCPA etc) Experience with delivering cloud solutions Knowledge in a range of industries, including events, Media, Sports, Talent and other industries that Endeavor are involved with Additional Responsibilities and Duties when necessary Available to work out of normal business hours and weekends when required Endeavor unites and brings people together in our love of sport, culture, and entertainment. Weunderstand this can only be accomplished when we lead with a lens of diversity,equity,andinclusionineverything we do. As a global companythatdrivesculture,westrive to reflect theworld'sdiversevoices.Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. About Us Endeavor (NYSE: EDR) is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through OpenBet. Endeavor is also the majority owner of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE. Diversity Statement for Endeavor Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we harness the entirety of our company and lead with a lens of diversity, equity, and inclusion in everything we do. It means that we engage in anti-racism and allyship the way we do anything. Fiercely and Fearlessly. As a global company that drives culture we endeavor to reflect the world's diverse voices both internally and externally to ensure success in our mission.