This will be a site-based job at either Leatherhead or Harwich, with travel required to our other UK sites.
The main responsibilities are as follows:
Phone and Email Support: Answering requests from employees to diagnose and resolve their IT problems.
Ticket Handling: Logging all incoming requests and problem reports in our ticketing system. Documenting all actions taken and solutions provided.
Troubleshooting and Issue Resolution: Analysing and resolving IT issues, including hardware, software and network problems. Assisting with the installation, configuration and updating of software.
User Training: Providing guidance and training to employees to prevent common issues and improve understanding of IT systems.
Collaboration with Other Teams: Working closely with other IT teams to resolve complex issues and ensure effective communication.
Documentation and Reporting: Updating knowledge databases and creating reports on common issues and solutions.
Infrastructure Support: Troubleshoot, support & maintain servers and network switches.
Microsoft System Center Config Manager: Manage clients, software packages, updates and OS deployment task sequences.
Qualification/Skills/Experience
Completed education or degree in Computer Science, Information Technology or a related field.
Proficient knowledge of Microsoft Windows operating systems (Windows 10, 11 & Windows Server Operating Systems) and office software (e.g. Microsoft Office).
Experience with Cisco IOS Switches (not required but would be advantageous).
Experience with Microsoft 365 Administration, including Intune, Defender and Exchange.
Experience with Microsoft Config Manager.
Experience with scripting languages, including PowerShell, VB and batch files.
Experience with helpdesk or ticketing systems.
Excellent communication skills and the ability to explain complex technical concepts in simple terms.
Team player with the ability to work under pressure and prioritise tasks.
Willingness to engage in continuous learning and adapt to new technologies.
Ability to multi-task and meet defined deadlines.
Benefits include:
25 days holiday per year
Healthcare/EAP Scheme
Pension scheme
Life Assurance
Apr 19, 2024
Contractor
This will be a site-based job at either Leatherhead or Harwich, with travel required to our other UK sites.
The main responsibilities are as follows:
Phone and Email Support: Answering requests from employees to diagnose and resolve their IT problems.
Ticket Handling: Logging all incoming requests and problem reports in our ticketing system. Documenting all actions taken and solutions provided.
Troubleshooting and Issue Resolution: Analysing and resolving IT issues, including hardware, software and network problems. Assisting with the installation, configuration and updating of software.
User Training: Providing guidance and training to employees to prevent common issues and improve understanding of IT systems.
Collaboration with Other Teams: Working closely with other IT teams to resolve complex issues and ensure effective communication.
Documentation and Reporting: Updating knowledge databases and creating reports on common issues and solutions.
Infrastructure Support: Troubleshoot, support & maintain servers and network switches.
Microsoft System Center Config Manager: Manage clients, software packages, updates and OS deployment task sequences.
Qualification/Skills/Experience
Completed education or degree in Computer Science, Information Technology or a related field.
Proficient knowledge of Microsoft Windows operating systems (Windows 10, 11 & Windows Server Operating Systems) and office software (e.g. Microsoft Office).
Experience with Cisco IOS Switches (not required but would be advantageous).
Experience with Microsoft 365 Administration, including Intune, Defender and Exchange.
Experience with Microsoft Config Manager.
Experience with scripting languages, including PowerShell, VB and batch files.
Experience with helpdesk or ticketing systems.
Excellent communication skills and the ability to explain complex technical concepts in simple terms.
Team player with the ability to work under pressure and prioritise tasks.
Willingness to engage in continuous learning and adapt to new technologies.
Ability to multi-task and meet defined deadlines.
Benefits include:
25 days holiday per year
Healthcare/EAP Scheme
Pension scheme
Life Assurance
Digital Research Infrastructure Engineer - Linux Specialist
PML operations grade 4 £30000 - £45000 DOE
Full Time
Open Ended Appointment
The Role
We have an exciting opportunity at PML for an individual with skills in Linux system administration to join the PML’s Digital Innovation and Marine Autonomy (DIMA) group. The role provides a business critical link between scientists, PML Applications (commercial work) and our IT Group to support the Linux computing infrastructure as it continues to evolve, underpinning PML science in multiple areas and across all levels. This ranges from data generation, (storage technologies and data management), processing and analysis (high performance computing and technologies such as JupyterHub), to making visual outputs for end users (web technologies and virtualisation) to increase the reach and impact of PML science.
About You
You will enjoy working with others to help deliver a modern and reliable digital infrastructure to underpin the world leading research carried out at PML. You will understand the importance of stability from existing infrastructure but will also be keen to learn and try new technologies. You will have experience of administering Linux systems, ideally using Ubuntu, and will be able to make use of scripts and common tools such as ansible to manage this. You will understand the importance of taking a proactive approach to identify and resolve and problems and will be able to make use of monitoring software (e.g., Nagios, Grafana) to accomplish this. You will understand best practices in cybersecurity and be able to apply these.
Skills Required
Linux systems administration and monitoring
Linux scripting (e.g., bash and Python)
Experience in management of data at the Terrabyte to Petabyte scale and storage technologies such as NFS and S3.
Cybersecurity (Understand and apply best practices)
Container technologies (Docker and Kubernetes)
High performance Computing (Slurm)
Virtualisation (VMWare)
Key Deliverables
Maintain our storage infrastructure to ensure data is distributed across servers based on existing capacity and projected changes in data volumes. This includes regular data moves and liaising with stakeholders to ensure data is backed up and archiving projects are completes as needed.
Monitor high performance computing infrastructure to identify and resolve problems either on their own or by working with IT (depending on the nature of the problem).
Act of a point of contact between scientists and IT to answer questions, help identify solutions and provide training.
Work with the data architect to maintain and develop web infrastructure used to provide existing and planned data search and visualisation services.
Manage the NEODAAS GPU cluster (MAGEO), including liaising with IT, vendors and system users.
About PML
As a marine-focused charity we develop and apply innovative science with a view to ensuring ocean sustainability. With over 40 years of experience, we offer evidence-based solutions to societal challenges. Our impact spans from research publications to informing policies and training future scientists. The science undertaken at PML contributes to UN Sustainable Development Goals by promoting healthy, productive and resilient oceans and seas.
To support PML’s science it operates in house Linux infrastructure used for processing satellite data, running models and making outputs accessible through web visualisation tools. This infrastructure includes a large amount of storage (6 PB), a High-Performance Computing cluster with over 1500 cores, a 40 GPU cluster (the MAssive GPU cluster for Earth Observation; MAGEO) and a virtual machine cluster. The role will be part of the Digital Innovation and Marine Autonomy (DIMA) group within PML. DIMA is a pioneering digital science group dedicated to advancing PML’s world-class and cutting-edge environmental research through the utilisation of state-of-the-art digital and autonomous technologies. The team comprises research software engineers, research infrastructure engineers, marine technologists and scientists who work on a variety of projects using autonomous vessels, satellite data, drones, Artificial Intelligence, High Performance Computing and data visualisation tools to help deliver PML’s goals. The team have an enthusiasm for solving problems through collaboration and shared learning.
Apr 11, 2024
Full time
Digital Research Infrastructure Engineer - Linux Specialist
PML operations grade 4 £30000 - £45000 DOE
Full Time
Open Ended Appointment
The Role
We have an exciting opportunity at PML for an individual with skills in Linux system administration to join the PML’s Digital Innovation and Marine Autonomy (DIMA) group. The role provides a business critical link between scientists, PML Applications (commercial work) and our IT Group to support the Linux computing infrastructure as it continues to evolve, underpinning PML science in multiple areas and across all levels. This ranges from data generation, (storage technologies and data management), processing and analysis (high performance computing and technologies such as JupyterHub), to making visual outputs for end users (web technologies and virtualisation) to increase the reach and impact of PML science.
About You
You will enjoy working with others to help deliver a modern and reliable digital infrastructure to underpin the world leading research carried out at PML. You will understand the importance of stability from existing infrastructure but will also be keen to learn and try new technologies. You will have experience of administering Linux systems, ideally using Ubuntu, and will be able to make use of scripts and common tools such as ansible to manage this. You will understand the importance of taking a proactive approach to identify and resolve and problems and will be able to make use of monitoring software (e.g., Nagios, Grafana) to accomplish this. You will understand best practices in cybersecurity and be able to apply these.
Skills Required
Linux systems administration and monitoring
Linux scripting (e.g., bash and Python)
Experience in management of data at the Terrabyte to Petabyte scale and storage technologies such as NFS and S3.
Cybersecurity (Understand and apply best practices)
Container technologies (Docker and Kubernetes)
High performance Computing (Slurm)
Virtualisation (VMWare)
Key Deliverables
Maintain our storage infrastructure to ensure data is distributed across servers based on existing capacity and projected changes in data volumes. This includes regular data moves and liaising with stakeholders to ensure data is backed up and archiving projects are completes as needed.
Monitor high performance computing infrastructure to identify and resolve problems either on their own or by working with IT (depending on the nature of the problem).
Act of a point of contact between scientists and IT to answer questions, help identify solutions and provide training.
Work with the data architect to maintain and develop web infrastructure used to provide existing and planned data search and visualisation services.
Manage the NEODAAS GPU cluster (MAGEO), including liaising with IT, vendors and system users.
About PML
As a marine-focused charity we develop and apply innovative science with a view to ensuring ocean sustainability. With over 40 years of experience, we offer evidence-based solutions to societal challenges. Our impact spans from research publications to informing policies and training future scientists. The science undertaken at PML contributes to UN Sustainable Development Goals by promoting healthy, productive and resilient oceans and seas.
To support PML’s science it operates in house Linux infrastructure used for processing satellite data, running models and making outputs accessible through web visualisation tools. This infrastructure includes a large amount of storage (6 PB), a High-Performance Computing cluster with over 1500 cores, a 40 GPU cluster (the MAssive GPU cluster for Earth Observation; MAGEO) and a virtual machine cluster. The role will be part of the Digital Innovation and Marine Autonomy (DIMA) group within PML. DIMA is a pioneering digital science group dedicated to advancing PML’s world-class and cutting-edge environmental research through the utilisation of state-of-the-art digital and autonomous technologies. The team comprises research software engineers, research infrastructure engineers, marine technologists and scientists who work on a variety of projects using autonomous vessels, satellite data, drones, Artificial Intelligence, High Performance Computing and data visualisation tools to help deliver PML’s goals. The team have an enthusiasm for solving problems through collaboration and shared learning.
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
An opportunity for an Application Support Specialist has arisen, to join a team of IT specialists who implement and maintain technology solutions which support the corporate and service objectives of both South Hams and West Devon Councils. Together, the team is responsible for all of the infrastructure, networking, application support and development, GIS, telephony, database administration and security.
We are looking to strengthen our team with a web developer who has php and Drupal experience to lead on a number of web related projects including rebuilding the Councils Intranet. There will also be an opportunity to develop front end forms and integrations using our Liberty Create Lo Code CRM and workflow platform. The potential also exists to develop your knowledge of .net, application support and database administration.
For an informal discussion please contact the Head of IT, Mike Ward at mike.ward@swdevon.gov.uk .
Sep 15, 2022
Full time
An opportunity for an Application Support Specialist has arisen, to join a team of IT specialists who implement and maintain technology solutions which support the corporate and service objectives of both South Hams and West Devon Councils. Together, the team is responsible for all of the infrastructure, networking, application support and development, GIS, telephony, database administration and security.
We are looking to strengthen our team with a web developer who has php and Drupal experience to lead on a number of web related projects including rebuilding the Councils Intranet. There will also be an opportunity to develop front end forms and integrations using our Liberty Create Lo Code CRM and workflow platform. The potential also exists to develop your knowledge of .net, application support and database administration.
For an informal discussion please contact the Head of IT, Mike Ward at mike.ward@swdevon.gov.uk .
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with wildlife charities, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
Are you looking for a role where you can use your experience to bring about real change within a proactive and environmentally conscious company?
We currently have an opportunity available for an Application Specialist to join our team working in Exeter with a mix of office-based working and home working. Joining us on a full-time, permanent basis, you will receive a competitive salary of £35,000 - £46,000 per annum plus excellent benefits, including a £3,000 relocation expenses allowance!
About the role:
As our Application Specialist, you will make sure critical applications, interfaces and databases are secure, resilient, highly available and cost-efficient to support key business processes, and can scale to allow planned growth and change. This includes the administration of databases including SQL Server and Oracle.
Our Application Assurance team sits within Corporate Applications alongside two other teams, Data and BI, and Solution Delivery. Alongside this the IT department supports:
· 3000 colleagues and external partners that use our systems
· 2500 Telemetry outstations collecting information about our assets
· 200 process control systems on our larger Drinking Water and Waste Water sites
· 300 physical and 1000 virtual servers
· 250 databases and over 100 software applications
· 2700 PCs and 1400 tablets and mobile phones
· 1200 network assets such as routers, switches, Microwave links
· Store and backup 3.5 Petabytes of data, equivalent to storing 780,000 movies!
As our Application Specialist you’ll benefit from working with over 100 experienced IT professionals within the department.
What you’ll be doing:
Administration of databases including SQL Server, Oracle and Progress - this could include taking backups, reviewing the efficiency of indexes and maintaining User Acceptance, Training or Development copies of the database to allow testing and development within the Department. Ensuring latest patches, hot fixes and Service Packs are installed to ensure supported and secure.
Receive, prioritise and escalate incidents when considered appropriate and necessary to maintain service level expectations - these could manifest into Emergency Changes (when the system is down), planned changes or P1 Incidents, and could also lead to a PRB being created, to investigate the route cause (our ambition should always be to prevent any future tickets being raised for the same reason - if practical)
Plan and undertake upgrades to critical platforms and support the transition of new and upgraded IT services into operational use - usually from other areas within IT i.e. as a result of a Project, but could be as a request from the Business e.g. annual Billing or new features being switched on
Maintain knowledge and skill levels appropriate to this specialist area - could be via formal training course or self-investment in personal development
What we are looking for:
Educated to degree level standard or able to demonstrate working to degree level
Experience with relevant operating systems, software and infrastructure, including Microsoft Server, Azure and AIX
Experienced in Database Administration for SQL Server and Oracle
Able to take personal responsibility to keep their business knowledge, IT governance and technical skills up to date
Demonstrate a strong customer service orientation, taking ownership to ensure the effective resolution of questions, requests and issues by the appropriate team
Excellent written and verbal communication skills, able to influence change without direct authority through collaboration, diplomacy and persuasiveness
Adept at presenting complex information in straightforward terms to a range of audiences
What's in it for you:
We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition.
In return, we offer an excellent range of benefits including:
23 days holiday allowance rising to 27 days plus bank holidays
Relocation expenses allowance of up to £3,000
A discretionary Bonus
Competitive Contributory Pension
Access to the Company Sharesave Scheme
Various health benefits
Wellbeing support programmes
A range of Group Discounts
Cycle to Work scheme
Financial Support services
Training and Development Opportunities
And many more!
Closing Date: Wednesday 11th May 2022Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are:
· Trusted - We do the right thing for our customers and stakeholders
.· Collaborative - We forge strong relationships working together to make a positive impact.
· Responsible - We keep our promises to our customers, communities, and each other.
· Progressive - We are always looking for new ways to improve and make life better.
Apr 20, 2022
Full time
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with wildlife charities, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
Are you looking for a role where you can use your experience to bring about real change within a proactive and environmentally conscious company?
We currently have an opportunity available for an Application Specialist to join our team working in Exeter with a mix of office-based working and home working. Joining us on a full-time, permanent basis, you will receive a competitive salary of £35,000 - £46,000 per annum plus excellent benefits, including a £3,000 relocation expenses allowance!
About the role:
As our Application Specialist, you will make sure critical applications, interfaces and databases are secure, resilient, highly available and cost-efficient to support key business processes, and can scale to allow planned growth and change. This includes the administration of databases including SQL Server and Oracle.
Our Application Assurance team sits within Corporate Applications alongside two other teams, Data and BI, and Solution Delivery. Alongside this the IT department supports:
· 3000 colleagues and external partners that use our systems
· 2500 Telemetry outstations collecting information about our assets
· 200 process control systems on our larger Drinking Water and Waste Water sites
· 300 physical and 1000 virtual servers
· 250 databases and over 100 software applications
· 2700 PCs and 1400 tablets and mobile phones
· 1200 network assets such as routers, switches, Microwave links
· Store and backup 3.5 Petabytes of data, equivalent to storing 780,000 movies!
As our Application Specialist you’ll benefit from working with over 100 experienced IT professionals within the department.
What you’ll be doing:
Administration of databases including SQL Server, Oracle and Progress - this could include taking backups, reviewing the efficiency of indexes and maintaining User Acceptance, Training or Development copies of the database to allow testing and development within the Department. Ensuring latest patches, hot fixes and Service Packs are installed to ensure supported and secure.
Receive, prioritise and escalate incidents when considered appropriate and necessary to maintain service level expectations - these could manifest into Emergency Changes (when the system is down), planned changes or P1 Incidents, and could also lead to a PRB being created, to investigate the route cause (our ambition should always be to prevent any future tickets being raised for the same reason - if practical)
Plan and undertake upgrades to critical platforms and support the transition of new and upgraded IT services into operational use - usually from other areas within IT i.e. as a result of a Project, but could be as a request from the Business e.g. annual Billing or new features being switched on
Maintain knowledge and skill levels appropriate to this specialist area - could be via formal training course or self-investment in personal development
What we are looking for:
Educated to degree level standard or able to demonstrate working to degree level
Experience with relevant operating systems, software and infrastructure, including Microsoft Server, Azure and AIX
Experienced in Database Administration for SQL Server and Oracle
Able to take personal responsibility to keep their business knowledge, IT governance and technical skills up to date
Demonstrate a strong customer service orientation, taking ownership to ensure the effective resolution of questions, requests and issues by the appropriate team
Excellent written and verbal communication skills, able to influence change without direct authority through collaboration, diplomacy and persuasiveness
Adept at presenting complex information in straightforward terms to a range of audiences
What's in it for you:
We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition.
In return, we offer an excellent range of benefits including:
23 days holiday allowance rising to 27 days plus bank holidays
Relocation expenses allowance of up to £3,000
A discretionary Bonus
Competitive Contributory Pension
Access to the Company Sharesave Scheme
Various health benefits
Wellbeing support programmes
A range of Group Discounts
Cycle to Work scheme
Financial Support services
Training and Development Opportunities
And many more!
Closing Date: Wednesday 11th May 2022Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are:
· Trusted - We do the right thing for our customers and stakeholders
.· Collaborative - We forge strong relationships working together to make a positive impact.
· Responsible - We keep our promises to our customers, communities, and each other.
· Progressive - We are always looking for new ways to improve and make life better.
Job Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh Must be holding SC Clearance Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles Able to identify, define and resolve complex issues with Microsoft Windows and Office applications Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: Active Directory SCCM management & operation (or similar network management system) Microsoft WSUS (Windows Server Update Services) Ivanti Security Controls Ivanti Device and Application Control Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: Citrix based VDI Infrastructure Administering Licence Servers Administering Managed Print Servers ITIL Foundation MCP / MCSE If you have the skills required, please 'In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy JBRP1_UKTJ
May 03, 2024
Full time
Job Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh Must be holding SC Clearance Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles Able to identify, define and resolve complex issues with Microsoft Windows and Office applications Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: Active Directory SCCM management & operation (or similar network management system) Microsoft WSUS (Windows Server Update Services) Ivanti Security Controls Ivanti Device and Application Control Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: Citrix based VDI Infrastructure Administering Licence Servers Administering Managed Print Servers ITIL Foundation MCP / MCSE If you have the skills required, please 'In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy JBRP1_UKTJ
Senior Penetration Tester (Check Certified) - £80,000 to £100,000+ (DOE) - Remote UK FryerMiles are thrilled to be partnered with a specialist cyber security consultancy to assist them on their search for a Senior Penetration Tester. The succesful candidate will hold either CTL or CTM certification and have experience working as a billable consultant and have a wide range of testing experience in either Mobile, Web App or Infrastructure. Responsibilities: Conduct comprehensive penetration tests on diverse systems, networks, and applications. Utilize advanced methodologies to identify, exploit, and mitigate security weaknesses. Collaborate with cross-functional teams to develop robust security strategies and solutions. Provide expert guidance on remediation measures and risk mitigation techniques. Stay abreast of emerging threats and industry best practices to enhance security posture continuously. Contribute to the enhancement of internal processes and methodologies. Requirements: Extensive experience in penetration testing, preferably in a senior capacity. Proficiency in Inf testing with at least one other out of Webapp, Mobile, Red team engagements. Strong understanding of networking protocols, operating systems, and security concepts. Excellent communication skills with the ability to articulate technical concepts to non-technical stakeholders. Demonstrated ability to manage multiple projects and prioritize tasks effectively. CTL or CTM certification is mandatory. This is a remote position for UK candidates only. Unfortunately sponsorship cannot be offered at this time Senior Penetration Tester (Check Certified) - £80,000 to £100,000+ (DOE) - Remote UK
May 03, 2024
Full time
Senior Penetration Tester (Check Certified) - £80,000 to £100,000+ (DOE) - Remote UK FryerMiles are thrilled to be partnered with a specialist cyber security consultancy to assist them on their search for a Senior Penetration Tester. The succesful candidate will hold either CTL or CTM certification and have experience working as a billable consultant and have a wide range of testing experience in either Mobile, Web App or Infrastructure. Responsibilities: Conduct comprehensive penetration tests on diverse systems, networks, and applications. Utilize advanced methodologies to identify, exploit, and mitigate security weaknesses. Collaborate with cross-functional teams to develop robust security strategies and solutions. Provide expert guidance on remediation measures and risk mitigation techniques. Stay abreast of emerging threats and industry best practices to enhance security posture continuously. Contribute to the enhancement of internal processes and methodologies. Requirements: Extensive experience in penetration testing, preferably in a senior capacity. Proficiency in Inf testing with at least one other out of Webapp, Mobile, Red team engagements. Strong understanding of networking protocols, operating systems, and security concepts. Excellent communication skills with the ability to articulate technical concepts to non-technical stakeholders. Demonstrated ability to manage multiple projects and prioritize tasks effectively. CTL or CTM certification is mandatory. This is a remote position for UK candidates only. Unfortunately sponsorship cannot be offered at this time Senior Penetration Tester (Check Certified) - £80,000 to £100,000+ (DOE) - Remote UK
Head of Data Engineering The Head of Data will be a strategic leader responsible for overseeing all aspects of data management, analytics, and governance within the organisation. This individual will play a critical role in driving data-driven decision-making processes, optimising data infrastructure, and ensuring the integrity, security, and accessibility of data assets. The ideal candidate will possess strong leadership skills, deep technical expertise in data management and analytics, and a proven track record of implementing innovative data strategies to support business objectives. Key Responsibilities: Strategic Leadership: Lead the development and execution of the organisation's data strategy, aligning it with business goals and objectives. Provide strategic direction for the use of data to drive decision-making and improve operational efficiency. Data Management: Oversee the design, implementation, and maintenance of robust data management systems and processes, including data acquisition, storage, integration, quality assurance, and lifecycle management. Data Analytics: Drive the development and implementation of advanced analytics initiatives to extract insights from data, identify trends, and support predictive modelling and forecasting. Collaborate with business stakeholders to understand their analytical needs and develop solutions to address them. Data Governance: Establish and enforce data governance policies, standards, and best practices to ensure the accuracy, consistency, security, and privacy of data across the organization. Develop data quality metrics and monitor compliance with regulatory requirements. Data Architecture: Define and maintain the organization's data architecture, including data models, schemas, and taxonomies. Evaluate and select appropriate technologies and tools to support data management, analytics, and visualization requirements. Team Leadership: Build and lead a high-performing team of data professionals, including data engineers, analysts, scientists, and governance specialists. Provide mentorship, coaching, and professional development opportunities to foster a culture of continuous learning and growth. Cross-Functional Collaboration: Collaborate closely with other departments, including IT, finance, marketing, operations, and product development, to understand their data needs and priorities. Partner with business leaders to develop data-driven solutions that drive value and competitive advantage. Vendor Management: Evaluate and manage relationships with third-party data vendors, software providers, and consultants to ensure the successful implementation of data-related projects and initiatives. Negotiate contracts, oversee vendor performance, and assess emerging technologies and trends in the data management space. Qualifications: Bachelor's degree in computer science, engineering, mathematics, statistics, or a related field; advanced degree (e.g., MBA, MS, or PhD) preferred. 10+ years of experience in data management, analytics, and business intelligence, with at least 5 years in a leadership role. Proven track record of developing and implementing data strategies that drive business growth and innovation. Deep understanding of data governance principles, regulatory compliance requirements (e.g., GDPR, CCPA), and industry best practices. Strong technical proficiency in data modelling, SQL, ETL tools, data visualization tools (e.g., Tableau, Power BI), and advanced analytics techniques (e.g., machine learning, predictive modelling). Excellent leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization. Demonstrated experience in managing cross-functional teams and driving cultural change towards a data-driven mindset. Ability to thrive in a fast-paced, dynamic environment and effectively prioritize and manage multiple projects and initiatives. Interested? Please submit your updated CV to Lucy Morgan at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy. Please see our website for Crimson's Privacy Statement, should you wish to view prior to applying for this vacancy.
May 03, 2024
Full time
Head of Data Engineering The Head of Data will be a strategic leader responsible for overseeing all aspects of data management, analytics, and governance within the organisation. This individual will play a critical role in driving data-driven decision-making processes, optimising data infrastructure, and ensuring the integrity, security, and accessibility of data assets. The ideal candidate will possess strong leadership skills, deep technical expertise in data management and analytics, and a proven track record of implementing innovative data strategies to support business objectives. Key Responsibilities: Strategic Leadership: Lead the development and execution of the organisation's data strategy, aligning it with business goals and objectives. Provide strategic direction for the use of data to drive decision-making and improve operational efficiency. Data Management: Oversee the design, implementation, and maintenance of robust data management systems and processes, including data acquisition, storage, integration, quality assurance, and lifecycle management. Data Analytics: Drive the development and implementation of advanced analytics initiatives to extract insights from data, identify trends, and support predictive modelling and forecasting. Collaborate with business stakeholders to understand their analytical needs and develop solutions to address them. Data Governance: Establish and enforce data governance policies, standards, and best practices to ensure the accuracy, consistency, security, and privacy of data across the organization. Develop data quality metrics and monitor compliance with regulatory requirements. Data Architecture: Define and maintain the organization's data architecture, including data models, schemas, and taxonomies. Evaluate and select appropriate technologies and tools to support data management, analytics, and visualization requirements. Team Leadership: Build and lead a high-performing team of data professionals, including data engineers, analysts, scientists, and governance specialists. Provide mentorship, coaching, and professional development opportunities to foster a culture of continuous learning and growth. Cross-Functional Collaboration: Collaborate closely with other departments, including IT, finance, marketing, operations, and product development, to understand their data needs and priorities. Partner with business leaders to develop data-driven solutions that drive value and competitive advantage. Vendor Management: Evaluate and manage relationships with third-party data vendors, software providers, and consultants to ensure the successful implementation of data-related projects and initiatives. Negotiate contracts, oversee vendor performance, and assess emerging technologies and trends in the data management space. Qualifications: Bachelor's degree in computer science, engineering, mathematics, statistics, or a related field; advanced degree (e.g., MBA, MS, or PhD) preferred. 10+ years of experience in data management, analytics, and business intelligence, with at least 5 years in a leadership role. Proven track record of developing and implementing data strategies that drive business growth and innovation. Deep understanding of data governance principles, regulatory compliance requirements (e.g., GDPR, CCPA), and industry best practices. Strong technical proficiency in data modelling, SQL, ETL tools, data visualization tools (e.g., Tableau, Power BI), and advanced analytics techniques (e.g., machine learning, predictive modelling). Excellent leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization. Demonstrated experience in managing cross-functional teams and driving cultural change towards a data-driven mindset. Ability to thrive in a fast-paced, dynamic environment and effectively prioritize and manage multiple projects and initiatives. Interested? Please submit your updated CV to Lucy Morgan at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy. Please see our website for Crimson's Privacy Statement, should you wish to view prior to applying for this vacancy.
My client; a Specialist Insurer is looking for an experienced Infrastructure Business Partner to join their Global Infrastructure team.You will work across the following:- Support the Global Infrastructure Unit across the Global Roadmap & their capabilities.- Work as the bridge between the UK & USA Business Leaders.- Develop and implement IT Policies, Procedures & Standards.- Work closely with Project Teams to define project scope, goals & deliverables.Previous experience across the following is essential:- Extensive understanding of IT Infrastructure solutions, support models & processes.- Knowledge of working in a similar Infrastructure service management.- Understanding of technology process, people & capabilities.Previous experience working within a role with interaction between UK & USA stakeholders are essential for this role.Insurance experience is also beneficial.
May 03, 2024
Full time
My client; a Specialist Insurer is looking for an experienced Infrastructure Business Partner to join their Global Infrastructure team.You will work across the following:- Support the Global Infrastructure Unit across the Global Roadmap & their capabilities.- Work as the bridge between the UK & USA Business Leaders.- Develop and implement IT Policies, Procedures & Standards.- Work closely with Project Teams to define project scope, goals & deliverables.Previous experience across the following is essential:- Extensive understanding of IT Infrastructure solutions, support models & processes.- Knowledge of working in a similar Infrastructure service management.- Understanding of technology process, people & capabilities.Previous experience working within a role with interaction between UK & USA stakeholders are essential for this role.Insurance experience is also beneficial.
Hays Specialist Recruitment Limited
Cardiff, South Glamorgan
Your new role The Cybersecurity Engineer within the ICT domain is accountable for overseeing and providing updates on an organization's array of ICT security solutions. Their responsibilities extend to crafting comprehensive security strategies, which encompass the formulation of internal policies, the establishment of training programs, and adherence to industry regulations. Additionally, the Cybersecurity Engineer's role may encompass operations in other areas of the organisation. What you'll need to succeed Work with the ICT Manager, ICT team and wider business, on the specification, design, development and implementation of security strategies based on existing best practice frameworks and regulatory standards Proven track record and experience in a similar cybersecurity role. Experience of working with cyber defence vulnerability management/threat detection platforms. Experience/understanding of how technology can be leveraged to support data management practices. Broad understanding of ICT infrastructure including Microsoft Azure cloud services, hybrid cloud environments, LAN/WAN networking and BCP/DR. Solid understanding of security, risk, compliance, and data management frameworks such as ISO27001, Cyber Essentials, NIST, TOGAF, COBIT, MITRE ATT&CK. Understanding of secure by design principles. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 02, 2024
Full time
Your new role The Cybersecurity Engineer within the ICT domain is accountable for overseeing and providing updates on an organization's array of ICT security solutions. Their responsibilities extend to crafting comprehensive security strategies, which encompass the formulation of internal policies, the establishment of training programs, and adherence to industry regulations. Additionally, the Cybersecurity Engineer's role may encompass operations in other areas of the organisation. What you'll need to succeed Work with the ICT Manager, ICT team and wider business, on the specification, design, development and implementation of security strategies based on existing best practice frameworks and regulatory standards Proven track record and experience in a similar cybersecurity role. Experience of working with cyber defence vulnerability management/threat detection platforms. Experience/understanding of how technology can be leveraged to support data management practices. Broad understanding of ICT infrastructure including Microsoft Azure cloud services, hybrid cloud environments, LAN/WAN networking and BCP/DR. Solid understanding of security, risk, compliance, and data management frameworks such as ISO27001, Cyber Essentials, NIST, TOGAF, COBIT, MITRE ATT&CK. Understanding of secure by design principles. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities and mobile operators. Job Description Our goal at CityFibre is to unlock the digital potential of Britain by creating a broadband network that works seamlessly for everyone, every day. Powerful, gigabit-speed connections that enable people across entire communities to enjoy life in full flow. To do this, we make sure that our people's voices are heard, their ideas are welcomed, and everyone is given the opportunity to make a real impact. Join our Team and change the game in Network Architecture! Our Active Network Engineering function is the backbone of delivering impactful, reliable solutions that set the standard for best-in-class digital infrastructure and lightning-fast broadband. As a vital member of our team, you'll own the development of our strategy, roadmap, and execution plan for the evolution to a fully automated intelligent network. Day to day, here's some of the things you'll focus on: Driving technical network management, orchestrating the network platform Optimising the network to ensure it's diverse, self-healing and delivers operational excellence Continually looking at ways to push the boundaries of our technology Completing architecture design, feasibility, and cost studies Managing key vendor relationships on a strategic basis What you'll bring to the role We're looking for people who don't settle for 'good enough' and push things forward. If you're a specialist in network architecture who is looking for an opportunity to drive results and make a positive impact, then we want to hear from you! Here's some of the things you'll bring: Excellent understanding of networking fundamentals from layer 0 to layer 3 Previous commercial and strategic responsibility Well-developed troubleshooting skills Experience of alternate operating and process methodologies What you can expect from us With a competitive salary depending on experience, when you join us, you'll also enjoy 25 days' holiday, a day off on your birthday, a day off to support a charity or organisation of your choice, a performance-related bonus scheme, and private healthcare. Diversity, Inclusion and Belonging CityFibre is working hard to change up the telecoms industry. This means we're committed to providing equal opportunities to people from all backgrounds and commitments, including your carer and family status, ethnicity, sexual orientation, religion, age, disability, gender and gender identity. Additional Information If there's any additional support or adjustment you require in the application process to help you achieve your best, please get in touch by emailing . We're here to support you in changing up your career.
May 02, 2024
Full time
CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities and mobile operators. Job Description Our goal at CityFibre is to unlock the digital potential of Britain by creating a broadband network that works seamlessly for everyone, every day. Powerful, gigabit-speed connections that enable people across entire communities to enjoy life in full flow. To do this, we make sure that our people's voices are heard, their ideas are welcomed, and everyone is given the opportunity to make a real impact. Join our Team and change the game in Network Architecture! Our Active Network Engineering function is the backbone of delivering impactful, reliable solutions that set the standard for best-in-class digital infrastructure and lightning-fast broadband. As a vital member of our team, you'll own the development of our strategy, roadmap, and execution plan for the evolution to a fully automated intelligent network. Day to day, here's some of the things you'll focus on: Driving technical network management, orchestrating the network platform Optimising the network to ensure it's diverse, self-healing and delivers operational excellence Continually looking at ways to push the boundaries of our technology Completing architecture design, feasibility, and cost studies Managing key vendor relationships on a strategic basis What you'll bring to the role We're looking for people who don't settle for 'good enough' and push things forward. If you're a specialist in network architecture who is looking for an opportunity to drive results and make a positive impact, then we want to hear from you! Here's some of the things you'll bring: Excellent understanding of networking fundamentals from layer 0 to layer 3 Previous commercial and strategic responsibility Well-developed troubleshooting skills Experience of alternate operating and process methodologies What you can expect from us With a competitive salary depending on experience, when you join us, you'll also enjoy 25 days' holiday, a day off on your birthday, a day off to support a charity or organisation of your choice, a performance-related bonus scheme, and private healthcare. Diversity, Inclusion and Belonging CityFibre is working hard to change up the telecoms industry. This means we're committed to providing equal opportunities to people from all backgrounds and commitments, including your carer and family status, ethnicity, sexual orientation, religion, age, disability, gender and gender identity. Additional Information If there's any additional support or adjustment you require in the application process to help you achieve your best, please get in touch by emailing . We're here to support you in changing up your career.
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job Title: Infrastructure Support Engineer III Contract length: 3-monthsDay rate: £340 inside ir35 through umbrellaLocation: Edinburgh Must be holding SC Clearance Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreedROLE OVERVIEW:We are looking for customer-focused and enthusiastic 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams.The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential.DETAILED JOB DESCRIPTION: To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles Able to identify, define and resolve complex issues with Microsoft Windows and Office applications Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines Ability to author documents such as reports, policies, procedures and workflowsESSENTIALS SKILLS/QUALIFICATIONS: Active Directory SCCM management & operation (or similar network management system) Microsoft WSUS (Windows Server Update Services) Ivanti Security Controls Ivanti Device and Application Control Avecto DefendpointDESIRABLE SKILLS/QUALIFICATIONS: Citrix based VDI Infrastructure Administering Licence Servers Administering Managed Print Servers ITIL Foundation MCP / MCSEIf you have the skills required, please "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy
May 02, 2024
Full time
Job Title: Infrastructure Support Engineer III Contract length: 3-monthsDay rate: £340 inside ir35 through umbrellaLocation: Edinburgh Must be holding SC Clearance Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreedROLE OVERVIEW:We are looking for customer-focused and enthusiastic 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams.The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential.DETAILED JOB DESCRIPTION: To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles Able to identify, define and resolve complex issues with Microsoft Windows and Office applications Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines Ability to author documents such as reports, policies, procedures and workflowsESSENTIALS SKILLS/QUALIFICATIONS: Active Directory SCCM management & operation (or similar network management system) Microsoft WSUS (Windows Server Update Services) Ivanti Security Controls Ivanti Device and Application Control Avecto DefendpointDESIRABLE SKILLS/QUALIFICATIONS: Citrix based VDI Infrastructure Administering Licence Servers Administering Managed Print Servers ITIL Foundation MCP / MCSEIf you have the skills required, please "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy
Employer description: Terra Firma (TF) acts as the advisor to the Hands Family Office as well as other investment partners and has institutional capabilities. Terra Firma is responsible for sourcing, executing, operating and ultimately exiting the assets managed on behalf of the Hands Family Office and other investors. Overview: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship. Salary: £23,000 - £25,000 per annum. The Role / Duties: Provision of 1st and 2nd line IT support. Escalate cases where appropriate, internally and with third party providers. Act part of project team's as required. You will be working in a small but dedicated and friendly team who will support you through your apprenticeship. This is a great opportunity for anyone who is passionate in progressing their career in IT. We are seeking a passionate and driven individual to fill a pivotal role within our London office team. You will work closely within a small team and have the opportunities to grow your skills and immerse yourself in a wide variety of technologies. Desirable skills: Awareness of network environments and topology (Routing/switching/Wireless/Telephony). Knowledge of basic support for Windows Operating Systems. Knowledge of basic support for Microsoft Office toolsets. A basic understanding of both private and public cloud infrastructure within an IT environment. Personal qualities: Good communication skills (written and verbal) and interpersonal skills that encourage the development of effective relationships across all levels of seniority Ability to evaluate and prioritise conflicting requests Tact, diplomacy, resilience and persistence An ability to successfully navigate within varying degrees of ambiguity in a fast-paced environment Entry Requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits Investment in employee professional development. Great city location with fantastic mainline/underground transport links. Staff canteen. Generous salary offer. Above the market rate pension scheme. Future prospects: Possibility of a career in IT with Terra Firma upon successful completion of the apprenticeship. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 02, 2024
Full time
Employer description: Terra Firma (TF) acts as the advisor to the Hands Family Office as well as other investment partners and has institutional capabilities. Terra Firma is responsible for sourcing, executing, operating and ultimately exiting the assets managed on behalf of the Hands Family Office and other investors. Overview: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship. Salary: £23,000 - £25,000 per annum. The Role / Duties: Provision of 1st and 2nd line IT support. Escalate cases where appropriate, internally and with third party providers. Act part of project team's as required. You will be working in a small but dedicated and friendly team who will support you through your apprenticeship. This is a great opportunity for anyone who is passionate in progressing their career in IT. We are seeking a passionate and driven individual to fill a pivotal role within our London office team. You will work closely within a small team and have the opportunities to grow your skills and immerse yourself in a wide variety of technologies. Desirable skills: Awareness of network environments and topology (Routing/switching/Wireless/Telephony). Knowledge of basic support for Windows Operating Systems. Knowledge of basic support for Microsoft Office toolsets. A basic understanding of both private and public cloud infrastructure within an IT environment. Personal qualities: Good communication skills (written and verbal) and interpersonal skills that encourage the development of effective relationships across all levels of seniority Ability to evaluate and prioritise conflicting requests Tact, diplomacy, resilience and persistence An ability to successfully navigate within varying degrees of ambiguity in a fast-paced environment Entry Requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits Investment in employee professional development. Great city location with fantastic mainline/underground transport links. Staff canteen. Generous salary offer. Above the market rate pension scheme. Future prospects: Possibility of a career in IT with Terra Firma upon successful completion of the apprenticeship. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise supportContract length: 3-monthsDay rate: £340 inside ir35 through umbrellaLocation: Edinburgh Must be holding SC Clearance Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreedROLE OVERVIEW:We are looking for customer-focused and enthusiastic 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams.The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial.The successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential.DETAILED JOB DESCRIPTION: Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging Excellent knowledge of Red Hat Network Satellite for system management and performance reporting Provide support for L2 and L3 Operational activities & troubleshooting Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments Demonstrate the ability to methodically work through issues Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills Achieve high levels of customer satisfaction Author processes and working instructions Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required Represent the 3rd line team from a Linux perspective in customer meetings Red Hat Certified Engineer or other Red Hat/Linux related certification To manage a range of Linux technology's RHLE, RHNS, kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity RHLE High availability including clustering, fencing and unfencingif you have the skills required please apply now. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy
May 02, 2024
Full time
Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise supportContract length: 3-monthsDay rate: £340 inside ir35 through umbrellaLocation: Edinburgh Must be holding SC Clearance Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreedROLE OVERVIEW:We are looking for customer-focused and enthusiastic 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams.The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial.The successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential.DETAILED JOB DESCRIPTION: Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging Excellent knowledge of Red Hat Network Satellite for system management and performance reporting Provide support for L2 and L3 Operational activities & troubleshooting Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments Demonstrate the ability to methodically work through issues Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills Achieve high levels of customer satisfaction Author processes and working instructions Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required Represent the 3rd line team from a Linux perspective in customer meetings Red Hat Certified Engineer or other Red Hat/Linux related certification To manage a range of Linux technology's RHLE, RHNS, kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity RHLE High availability including clustering, fencing and unfencingif you have the skills required please apply now. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy
Your new company The client is a prominent player in the field of scientific services, boasting an impressive annual revenue. Their mission revolves around promoting global well-being by facilitating advancements in science. Whether it's accelerating life sciences research, solving intricate analytical puzzles, enhancing laboratory productivity, or contributing to patient health through diagnostics and transformative therapies, we stand by our customers. Your new role The Lead Cloud Engineer, collaborating with Services Managers, Consultants, Project Managers, and our Digital Transformation teams within Global Services, plays a pivotal role in orchestrating a geographically dispersed team of highly specialised engineers. Their mission is to ensure our customers receive exceptional support and service quality.This opportunity offers full-time employment with the flexibility of 100% remote work within the UK and great benefits. What you'll need to succeed As a Lead Cloud Engineer, you will play a crucial role in overseeing the designing, implementing, and maintaining our cloud infrastructure. The successful candidate must either hold SC clearance or be eligible for SC clearance. They will be managing a team of 5 Technical Cloud Engineers but will need a strong technical background.The ideal candidate should have experience with: Kubernetes: Proficiency in managing containerised applications using Kubernetes, including deploying, scaling, and monitoring. Amazon Web Services (AWS): Strong knowledge of AWS services, including EC2, S3, RDS, and Lambda. Familiarity with AWS networking and security best practices. Terraform: Ability to define infrastructure as code (IaC) using Terraform, automating resource provisioning and management. Cloud Formation: Understanding of AWS CloudFormation for creating and managing AWS resources. Networking: Solid grasp of networking concepts. VPN and Load Balancing: Experience configuring VPNs and load balancers to ensure high availability and secure communication. Strong hands-on implementation of AWS infrastructure in a SaaS cloud environment. What you'll get in return Flexible working options available.100% Remote within UK25 Days Annual Leave + Bank HolidaysUp to £70,000 Salary + 12% Bonus depending on performance8% PensionPrivate Medical Cover What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 02, 2024
Full time
Your new company The client is a prominent player in the field of scientific services, boasting an impressive annual revenue. Their mission revolves around promoting global well-being by facilitating advancements in science. Whether it's accelerating life sciences research, solving intricate analytical puzzles, enhancing laboratory productivity, or contributing to patient health through diagnostics and transformative therapies, we stand by our customers. Your new role The Lead Cloud Engineer, collaborating with Services Managers, Consultants, Project Managers, and our Digital Transformation teams within Global Services, plays a pivotal role in orchestrating a geographically dispersed team of highly specialised engineers. Their mission is to ensure our customers receive exceptional support and service quality.This opportunity offers full-time employment with the flexibility of 100% remote work within the UK and great benefits. What you'll need to succeed As a Lead Cloud Engineer, you will play a crucial role in overseeing the designing, implementing, and maintaining our cloud infrastructure. The successful candidate must either hold SC clearance or be eligible for SC clearance. They will be managing a team of 5 Technical Cloud Engineers but will need a strong technical background.The ideal candidate should have experience with: Kubernetes: Proficiency in managing containerised applications using Kubernetes, including deploying, scaling, and monitoring. Amazon Web Services (AWS): Strong knowledge of AWS services, including EC2, S3, RDS, and Lambda. Familiarity with AWS networking and security best practices. Terraform: Ability to define infrastructure as code (IaC) using Terraform, automating resource provisioning and management. Cloud Formation: Understanding of AWS CloudFormation for creating and managing AWS resources. Networking: Solid grasp of networking concepts. VPN and Load Balancing: Experience configuring VPNs and load balancers to ensure high availability and secure communication. Strong hands-on implementation of AWS infrastructure in a SaaS cloud environment. What you'll get in return Flexible working options available.100% Remote within UK25 Days Annual Leave + Bank HolidaysUp to £70,000 Salary + 12% Bonus depending on performance8% PensionPrivate Medical Cover What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Role: Fleet Decarbonisation Consultant Location: Hampshire Type: Permanent Full time Structure: Flexible (Can be 1 or two days a month depending on location) Salary: Open at this point between £70,000 - £80,000 with shares and bonus We are supporting a growing business in Hampshire who is looking for an experienced Fleet Manager/ specialist with a focus on decarbonisation projects to join them full time. This is a senior appointment and as a fleet decarbonisation specialist, you will be responsible for providing expert guidance and solutions to help their clients reduce carbon emissions from their transportation fleets. You will analyse existing fleet operations using market leading software and develop comprehensive strategies to transition towards low-carbon and sustainable transportation alternatives. This role requires a deep understanding of fleet management practices, knowledge of alternative fuel technologies, and a passion for environmental sustainability. Responsibilities: Lead the deployment of software to deliver fleet decarbonisation projects globally. Develop tailored decarbonisation strategies and action plans for clients, considering their specific operational needs, budget constraints, and sustainability goals. Provide recommendations for transitioning to low-carbon and alternative fuel technologies, such as electric vehicles. Collaborate with clients to implement decarbonisation initiatives, including fleet electrification, fuel efficiency improvements, and infrastructure upgrades. Conduct cost-benefit analyses to demonstrate the financial viability and long-term benefits of decarbonisation measures. Stay abreast of industry trends, emerging technologies, and government regulations related to fleet decarbonisation. Assist clients in accessing available incentives, grants, and subsidies to support their transition to low-carbon transportation solutions. Provide training and educational resources to clients' staff members on sustainable fleet management practices and technologies. Monitor and evaluate the effectiveness of decarbonisation strategies, track progress towards emissions reduction targets, and recommend adjustments as needed. Support the product team to improve software products to meet customer requirements and deliver market leading decarbonisation insights. Qualifications: Completed degree with a STEM background 5+ years in fleet management, sustainability consulting, or related fields, with a focus on decarbonisation initiatives. Experience with alternative fuel technologies, vehicle electrification, renewable energy, and emission reduction strategies. Demonstrated consulting experience. Strong analytical skills and the ability to interpret complex data sets. Proficiency in data analysis tools as well as Microsoft Excel, Tableau, Python, or PowerBI. A passion for decarbonisation and fleet sustainability JBRP1_UKTJ
May 02, 2024
Full time
Role: Fleet Decarbonisation Consultant Location: Hampshire Type: Permanent Full time Structure: Flexible (Can be 1 or two days a month depending on location) Salary: Open at this point between £70,000 - £80,000 with shares and bonus We are supporting a growing business in Hampshire who is looking for an experienced Fleet Manager/ specialist with a focus on decarbonisation projects to join them full time. This is a senior appointment and as a fleet decarbonisation specialist, you will be responsible for providing expert guidance and solutions to help their clients reduce carbon emissions from their transportation fleets. You will analyse existing fleet operations using market leading software and develop comprehensive strategies to transition towards low-carbon and sustainable transportation alternatives. This role requires a deep understanding of fleet management practices, knowledge of alternative fuel technologies, and a passion for environmental sustainability. Responsibilities: Lead the deployment of software to deliver fleet decarbonisation projects globally. Develop tailored decarbonisation strategies and action plans for clients, considering their specific operational needs, budget constraints, and sustainability goals. Provide recommendations for transitioning to low-carbon and alternative fuel technologies, such as electric vehicles. Collaborate with clients to implement decarbonisation initiatives, including fleet electrification, fuel efficiency improvements, and infrastructure upgrades. Conduct cost-benefit analyses to demonstrate the financial viability and long-term benefits of decarbonisation measures. Stay abreast of industry trends, emerging technologies, and government regulations related to fleet decarbonisation. Assist clients in accessing available incentives, grants, and subsidies to support their transition to low-carbon transportation solutions. Provide training and educational resources to clients' staff members on sustainable fleet management practices and technologies. Monitor and evaluate the effectiveness of decarbonisation strategies, track progress towards emissions reduction targets, and recommend adjustments as needed. Support the product team to improve software products to meet customer requirements and deliver market leading decarbonisation insights. Qualifications: Completed degree with a STEM background 5+ years in fleet management, sustainability consulting, or related fields, with a focus on decarbonisation initiatives. Experience with alternative fuel technologies, vehicle electrification, renewable energy, and emission reduction strategies. Demonstrated consulting experience. Strong analytical skills and the ability to interpret complex data sets. Proficiency in data analysis tools as well as Microsoft Excel, Tableau, Python, or PowerBI. A passion for decarbonisation and fleet sustainability JBRP1_UKTJ
Your new company Working for a company with a long-standing history in the construction industry that prides itself on its investment in sustainability. They hold fantastic core values that are mirrored in everything that they do for their teams and customers. Based in Sheffield in a stunning office space with elements of flexible and hybrid working as well as sharing their success with their employees. Your new role You will be responsible for a team of IT professionals including recruitment, training and coaching. Ensuring that systems and solutions are aligned with the companies IT strategy as they continue to grow at pace with the opportunity to shape their IT infrastructure, with a focus on Microsoft Dynamics 365 and the Power Platform through maintaining and upgrading systems. Integrate with the wider organisation to fully understand the users needs and align this with business goals and strategic solutions to improve system efficiency. Assist in a move to a Data Warehouse/Lake solution and support with the data-driven future of the business. What you'll need to succeed Excellent team leadership and development skills with an emphasis on collaboration and communication. Experience with strategic planning and a strong awareness of new technologies. Strong vendor management and stakeholder engagement skills. Knowledge of reporting and working with data Project management skills with experience in digital transformation projects Desirable attributes include ITIL fundamentals AGILE methodology Experience with Dynamics 365 CE platform DevOps knowledge/experience. What you'll get in return Salary of up to £65,000 DOE Car allowance and access to EV leasing through salary sacrifice. Bonus scheme Access to a Digital GP Agile working 26 days annual leave Career growth and internal talent development What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 02, 2024
Full time
Your new company Working for a company with a long-standing history in the construction industry that prides itself on its investment in sustainability. They hold fantastic core values that are mirrored in everything that they do for their teams and customers. Based in Sheffield in a stunning office space with elements of flexible and hybrid working as well as sharing their success with their employees. Your new role You will be responsible for a team of IT professionals including recruitment, training and coaching. Ensuring that systems and solutions are aligned with the companies IT strategy as they continue to grow at pace with the opportunity to shape their IT infrastructure, with a focus on Microsoft Dynamics 365 and the Power Platform through maintaining and upgrading systems. Integrate with the wider organisation to fully understand the users needs and align this with business goals and strategic solutions to improve system efficiency. Assist in a move to a Data Warehouse/Lake solution and support with the data-driven future of the business. What you'll need to succeed Excellent team leadership and development skills with an emphasis on collaboration and communication. Experience with strategic planning and a strong awareness of new technologies. Strong vendor management and stakeholder engagement skills. Knowledge of reporting and working with data Project management skills with experience in digital transformation projects Desirable attributes include ITIL fundamentals AGILE methodology Experience with Dynamics 365 CE platform DevOps knowledge/experience. What you'll get in return Salary of up to £65,000 DOE Car allowance and access to EV leasing through salary sacrifice. Bonus scheme Access to a Digital GP Agile working 26 days annual leave Career growth and internal talent development What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Senior Azure Engineer. Be part of the movement - and play your part. About the role As the Senior Azure Engineer you will have overall Azure Governance, management of Azure subscriptions, as well as architectural design oversight for Azure infrastructure. Alongside this, the Senior Azure Engineer will also be tech lead for the Service Team within Data Center Department. Define your own and our collective future by working with the latest tools and technology. You will be responsible for: Formulating and enforcing proper standards for Azure usage. Budget management and cost reporting for Azure resources. Collaboration and Support to other tribes in DFDS Help defining areas of responsibilities within Azure and setup guardrails for Azure usage. Collaborating with other teams within DFDS to design, deploy, and optimize cloud solutions on Azure. Providing support to application teams to ensure effective usage of Azure on agreed platforms. Setting up and managing cloud resources to ensure high availability, scalability, and performance. Supporting infrastructure various Microsoft Power Platform components including CRM (Sales), Power Apps, Power Automate, and Power BI. Distributed Knowledge and Support o Providing knowledge sharing and support to S&O teams on tools and platforms such as Synapse, Data Factory, DataBricks, MS on-prem data gateway, Entra ID, and various databases. Owning the Kanban and conducting bi-weekly standups and coordinating tasks within the team to ensure efficient operations. Join our dynamic and bustling team where governance is still a work in progress. We thrive in navigating day-to-day scenarios where clarity isn't always guaranteed. As a role with Team Coordinating aspects, you'll need to excel in structured collaboration and enjoy leading from the front. While there are currently no line management responsibilities, the potential for such growth may arise in 2-5 years. Our team comprises technically skilled individuals who prioritise technology over structure and communication. About you Embark on an exciting journey with us, where your expertise in Azure services, architecture, and governance will shine alongside your exceptional leadership skills for team management and collaboration. Bring your passion for architectural design and oversight, coupled with a knack for budget management and cost reporting, to the forefront. Dive into the world of DevOps principles and continuous improvement, while exploring the possibilities of Microsoft Power Platform components. Showcase your technical prowess with tools like Synapse, Data Factory, and DataBricks, all while implementing agile methodologies with finesse. Your effective communication and coordination abilities, paired with your knack for fostering team collaboration and management, will make you an invaluable asset to our dynamic team. Don't miss out on this thrilling opportunity - apply now and let's shape the future together! We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join. Working at DFDS Join the movement and grow with us. Be a valued member of a diverse team at DFDS and help drive change together. While you're with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed. Now about what we can give you. You'll be able to access some fantastic benefits such as: Life assurance cover Contributory company pension scheme Holiday Purchase Scheme Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips Full employee assistance programme including: Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family. Huge range of retail discounts from high street and online retailers Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more. Access to Thrive, our award-winning Wellbeing platform. Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing. Are we a match? Then what are you waiting for? Apply now. If you think your personality, skills, experience, and desire match this role, we'd love to hear from you. Please send us your CV as soon as possible, as we're keen to meet potential candidates on an ongoing basis. We look forward to hearing from you.
May 02, 2024
Full time
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Senior Azure Engineer. Be part of the movement - and play your part. About the role As the Senior Azure Engineer you will have overall Azure Governance, management of Azure subscriptions, as well as architectural design oversight for Azure infrastructure. Alongside this, the Senior Azure Engineer will also be tech lead for the Service Team within Data Center Department. Define your own and our collective future by working with the latest tools and technology. You will be responsible for: Formulating and enforcing proper standards for Azure usage. Budget management and cost reporting for Azure resources. Collaboration and Support to other tribes in DFDS Help defining areas of responsibilities within Azure and setup guardrails for Azure usage. Collaborating with other teams within DFDS to design, deploy, and optimize cloud solutions on Azure. Providing support to application teams to ensure effective usage of Azure on agreed platforms. Setting up and managing cloud resources to ensure high availability, scalability, and performance. Supporting infrastructure various Microsoft Power Platform components including CRM (Sales), Power Apps, Power Automate, and Power BI. Distributed Knowledge and Support o Providing knowledge sharing and support to S&O teams on tools and platforms such as Synapse, Data Factory, DataBricks, MS on-prem data gateway, Entra ID, and various databases. Owning the Kanban and conducting bi-weekly standups and coordinating tasks within the team to ensure efficient operations. Join our dynamic and bustling team where governance is still a work in progress. We thrive in navigating day-to-day scenarios where clarity isn't always guaranteed. As a role with Team Coordinating aspects, you'll need to excel in structured collaboration and enjoy leading from the front. While there are currently no line management responsibilities, the potential for such growth may arise in 2-5 years. Our team comprises technically skilled individuals who prioritise technology over structure and communication. About you Embark on an exciting journey with us, where your expertise in Azure services, architecture, and governance will shine alongside your exceptional leadership skills for team management and collaboration. Bring your passion for architectural design and oversight, coupled with a knack for budget management and cost reporting, to the forefront. Dive into the world of DevOps principles and continuous improvement, while exploring the possibilities of Microsoft Power Platform components. Showcase your technical prowess with tools like Synapse, Data Factory, and DataBricks, all while implementing agile methodologies with finesse. Your effective communication and coordination abilities, paired with your knack for fostering team collaboration and management, will make you an invaluable asset to our dynamic team. Don't miss out on this thrilling opportunity - apply now and let's shape the future together! We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join. Working at DFDS Join the movement and grow with us. Be a valued member of a diverse team at DFDS and help drive change together. While you're with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed. Now about what we can give you. You'll be able to access some fantastic benefits such as: Life assurance cover Contributory company pension scheme Holiday Purchase Scheme Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips Full employee assistance programme including: Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family. Huge range of retail discounts from high street and online retailers Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more. Access to Thrive, our award-winning Wellbeing platform. Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing. Are we a match? Then what are you waiting for? Apply now. If you think your personality, skills, experience, and desire match this role, we'd love to hear from you. Please send us your CV as soon as possible, as we're keen to meet potential candidates on an ongoing basis. We look forward to hearing from you.
IT Engineer needed to cover one of our clients Schools in the Horsham area. Salary up to £25,000 + benefits - depending on experience. We are a leading managed service provider in the Education Sector and we are looking for an IT Engineer to join our very busy, expanding team supporting IT in the Horsham Area. This is an exciting op portunity for an IT Engineer to join a highly recognized and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first. Our requirement is for a IT Engineer with some background in supporting infrastructures and Microsoft technologies, although induction and on-the-job training with our experienced on-site team will be provided. As a IT Engineer, you will be working in an educational environment with a team of dedicated professionals. Our team of experienced seniors will be supporting you either remotely or as a site visit, enabling you to further your career within the sector and provide an outstanding service to our clients. Your responsibilities will include: Under the guidance of the Network Manager: provide specialist ICT support that ensures the school establishes and maintains high quality learning facilities. Connect up and check hardware for normal operation. Set-up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set-up and checking of networked PC's. Perform basic maintenance task for user accounts. Use simple utilities to change information on the intranet. Provide a good level of technical expertise to all assigned customer networks, To use our ticket based system to manage and resolve problems. To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager. Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager. To do complete our regular checks on our client systems. Requirements Experience in a helpdesk or support environment. You will be willing to work in teams to resolve common problems, and also be part of our rollout project teams. Microsoft Server Skills are desirable. Professional and polished communication skills. Experience in the education sector is desirable but not essential. Must have a clean and valid DBS disclosure. Keen desire to learn and expand on your existing knowledge/ skills. Benefits and Opportunities We can offer you: An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff. Exceptional career development and advancement opportunities including Microsoft/Apple training. Opportunities to gain experience in high level IT projects. The potential to progress to the senior levels of our management team. A remuneration scale that encourages and rewards progression and improvement. 25 Days Holiday (loyalty service holiday scheme). Sage Benefits. If you are interested in this role and would like to find out more we would love to hear from you!
May 02, 2024
Full time
IT Engineer needed to cover one of our clients Schools in the Horsham area. Salary up to £25,000 + benefits - depending on experience. We are a leading managed service provider in the Education Sector and we are looking for an IT Engineer to join our very busy, expanding team supporting IT in the Horsham Area. This is an exciting op portunity for an IT Engineer to join a highly recognized and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first. Our requirement is for a IT Engineer with some background in supporting infrastructures and Microsoft technologies, although induction and on-the-job training with our experienced on-site team will be provided. As a IT Engineer, you will be working in an educational environment with a team of dedicated professionals. Our team of experienced seniors will be supporting you either remotely or as a site visit, enabling you to further your career within the sector and provide an outstanding service to our clients. Your responsibilities will include: Under the guidance of the Network Manager: provide specialist ICT support that ensures the school establishes and maintains high quality learning facilities. Connect up and check hardware for normal operation. Set-up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set-up and checking of networked PC's. Perform basic maintenance task for user accounts. Use simple utilities to change information on the intranet. Provide a good level of technical expertise to all assigned customer networks, To use our ticket based system to manage and resolve problems. To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager. Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager. To do complete our regular checks on our client systems. Requirements Experience in a helpdesk or support environment. You will be willing to work in teams to resolve common problems, and also be part of our rollout project teams. Microsoft Server Skills are desirable. Professional and polished communication skills. Experience in the education sector is desirable but not essential. Must have a clean and valid DBS disclosure. Keen desire to learn and expand on your existing knowledge/ skills. Benefits and Opportunities We can offer you: An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff. Exceptional career development and advancement opportunities including Microsoft/Apple training. Opportunities to gain experience in high level IT projects. The potential to progress to the senior levels of our management team. A remuneration scale that encourages and rewards progression and improvement. 25 Days Holiday (loyalty service holiday scheme). Sage Benefits. If you are interested in this role and would like to find out more we would love to hear from you!
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as Azure Engineer. Be part of the movement - and play your part. About the role As an Azure Engineer you will be designing, implementing, and maintaining cloud infrastructure solutions using Microsoft Azure. The role will involve deploying and managing Azure services, developing automation scripts for provisioning resources and optimizing infrastructure performance and cost. Define your own and our collective future by working with the latest tools and technology. You will be responsible for: Troubleshooting and resolution of issues related to the operation of Azure services, ensuring minimal downtime and maximum reliability. Operation and maintenance of Azure resources, including Azure Virtual Machines (VMs), Azure Storage accounts, Azure Service Bus, Azure Service Bus, Azure Web Apps, Virtual Networks and Network Security Groups. Management of Entra ID (Azure Active Directory), including user access control, authentication, and identity management. Guidance and assistance to engineering and support teams related to Exchange Online and Office 365. About you Join our dynamic team as an Azure Services Specialist and embark on an exciting journey mastering a spectrum of Azure services, from Virtual Machines to Key Vaults. Showcase your prowess in implementing cutting-edge security measures and troubleshooting skills to ensure seamless operation of Azure resources. Dive into the world of automation and scripting, transforming mundane tasks into streamlined processes. Delve into Infrastructure as Code principles and unravel the mysteries of networking concepts, all while documenting your adventures for the team. If you're ready to immerse yourself in a world of innovation and collaboration, apply now and be part of something extraordinary. We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join. Working at DFDS Join the movement and grow with us. Be a valued member of a diverse team at DFDS and help drive change together. While you're with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed. Now about what we can give you. You'll be able to access some fantastic benefits such as: Life assurance cover Contributory company pension scheme Holiday Purchase Scheme Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips Full employee assistance programme including: Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family. Huge range of retail discounts from high street and online retailers Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more. Access to Thrive, our award-winning Wellbeing platform. Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing. Are we a match? Then what are you waiting for? Apply now. If you think your personality, skills, experience, and desire match this role, we'd love to hear from you. Please send us your CV as soon as possible, as we're keen to meet potential candidates on an ongoing basis. We look forward to hearing from you.
May 02, 2024
Full time
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as Azure Engineer. Be part of the movement - and play your part. About the role As an Azure Engineer you will be designing, implementing, and maintaining cloud infrastructure solutions using Microsoft Azure. The role will involve deploying and managing Azure services, developing automation scripts for provisioning resources and optimizing infrastructure performance and cost. Define your own and our collective future by working with the latest tools and technology. You will be responsible for: Troubleshooting and resolution of issues related to the operation of Azure services, ensuring minimal downtime and maximum reliability. Operation and maintenance of Azure resources, including Azure Virtual Machines (VMs), Azure Storage accounts, Azure Service Bus, Azure Service Bus, Azure Web Apps, Virtual Networks and Network Security Groups. Management of Entra ID (Azure Active Directory), including user access control, authentication, and identity management. Guidance and assistance to engineering and support teams related to Exchange Online and Office 365. About you Join our dynamic team as an Azure Services Specialist and embark on an exciting journey mastering a spectrum of Azure services, from Virtual Machines to Key Vaults. Showcase your prowess in implementing cutting-edge security measures and troubleshooting skills to ensure seamless operation of Azure resources. Dive into the world of automation and scripting, transforming mundane tasks into streamlined processes. Delve into Infrastructure as Code principles and unravel the mysteries of networking concepts, all while documenting your adventures for the team. If you're ready to immerse yourself in a world of innovation and collaboration, apply now and be part of something extraordinary. We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join. Working at DFDS Join the movement and grow with us. Be a valued member of a diverse team at DFDS and help drive change together. While you're with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed. Now about what we can give you. You'll be able to access some fantastic benefits such as: Life assurance cover Contributory company pension scheme Holiday Purchase Scheme Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips Full employee assistance programme including: Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family. Huge range of retail discounts from high street and online retailers Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more. Access to Thrive, our award-winning Wellbeing platform. Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing. Are we a match? Then what are you waiting for? Apply now. If you think your personality, skills, experience, and desire match this role, we'd love to hear from you. Please send us your CV as soon as possible, as we're keen to meet potential candidates on an ongoing basis. We look forward to hearing from you.