Hays Specialist Recruitment
Cardiff, South Glamorgan
As a technical architect, you'll be responsible for designing and implementing technologies across various infrastructure components. This includes Microsoft 365, Azure Cloud, SAP Cloud, SaaS solutions, and more. You'll create designs to support business requirements, ensure 24x7 availability of core services, and apply security best practices. Additionally, you'll provide technical direction for projects, contribute to business cases, and stay informed about cloud platform developments. Your role involves engaging with stakeholders, managing architecture teams, and delivering key artefacts for cloud projects. Strong technical knowledge, relationship management skills, and the ability to work under pressure are essential. Your deliverables will include architectural artefacts, technology roadmaps, and technical requirements documents. If you have not dealt with the Architecture of Microsoft 365 but are interested in moving into that space, then please apply as potential options to be upskilled for the right candidate. What you'll need to succeed You must be able to demonstrate capabilities in the following: Microsoft 365 Microsoft 365 Co-pilot Microsoft Purview Microsoft Enterprise Mobility & Security (inc. Intune) Windows 11 Windows Hello for Business Azure AD P2, Azure B2B & Azure B2C Desktop Virtualisation - Azure Virtual Desktop (AVD) and Citrix Ivanti AppSense What you'll get in return 33 Days Annual Leave Yearly increase and incentive (Depending on performance) Up to 11% Employer Pension Contribution On site parking Car Leasing Scheme Gym Membership Reduction Progression Opportunities Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
May 17, 2024
Full time
As a technical architect, you'll be responsible for designing and implementing technologies across various infrastructure components. This includes Microsoft 365, Azure Cloud, SAP Cloud, SaaS solutions, and more. You'll create designs to support business requirements, ensure 24x7 availability of core services, and apply security best practices. Additionally, you'll provide technical direction for projects, contribute to business cases, and stay informed about cloud platform developments. Your role involves engaging with stakeholders, managing architecture teams, and delivering key artefacts for cloud projects. Strong technical knowledge, relationship management skills, and the ability to work under pressure are essential. Your deliverables will include architectural artefacts, technology roadmaps, and technical requirements documents. If you have not dealt with the Architecture of Microsoft 365 but are interested in moving into that space, then please apply as potential options to be upskilled for the right candidate. What you'll need to succeed You must be able to demonstrate capabilities in the following: Microsoft 365 Microsoft 365 Co-pilot Microsoft Purview Microsoft Enterprise Mobility & Security (inc. Intune) Windows 11 Windows Hello for Business Azure AD P2, Azure B2B & Azure B2C Desktop Virtualisation - Azure Virtual Desktop (AVD) and Citrix Ivanti AppSense What you'll get in return 33 Days Annual Leave Yearly increase and incentive (Depending on performance) Up to 11% Employer Pension Contribution On site parking Car Leasing Scheme Gym Membership Reduction Progression Opportunities Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Hays Specialist Recruitment Limited
Cardiff, South Glamorgan
As a technical architect, you'll be responsible for designing and implementing technologies across various infrastructure components. This includes Microsoft 365, Azure Cloud, SAP Cloud, SaaS solutions, and more. You'll create designs to support business requirements, ensure 24x7 availability of core services, and apply security best practices. Additionally, you'll provide technical direction for projects, contribute to business cases, and stay informed about cloud platform developments. Your role involves engaging with stakeholders, managing architecture teams, and delivering key artefacts for cloud projects. Strong technical knowledge, relationship management skills, and the ability to work under pressure are essential. Your deliverables will include architectural artefacts, technology roadmaps, and technical requirements documents. If you have not dealt with the Architecture of Microsoft 365 but are interested in moving into that space, then please apply as potential options to be upskilled for the right candidate. What you'll need to succeed You must be able to demonstrate capabilities in the following: Microsoft 365 Microsoft 365 Co-pilot Microsoft Purview Microsoft Enterprise Mobility & Security (inc. Intune) Windows 11 Windows Hello for Business Azure AD P2, Azure B2B & Azure B2C Desktop Virtualisation - Azure Virtual Desktop (AVD) and Citrix Ivanti AppSense What you'll get in return 33 Days Annual Leave Yearly increase and incentive (Depending on performance)Up to 11% Employer Pension ContributionOn site parkingCar Leasing SchemeGym Membership ReductionProgression OpportunitiesFlexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 16, 2024
Full time
As a technical architect, you'll be responsible for designing and implementing technologies across various infrastructure components. This includes Microsoft 365, Azure Cloud, SAP Cloud, SaaS solutions, and more. You'll create designs to support business requirements, ensure 24x7 availability of core services, and apply security best practices. Additionally, you'll provide technical direction for projects, contribute to business cases, and stay informed about cloud platform developments. Your role involves engaging with stakeholders, managing architecture teams, and delivering key artefacts for cloud projects. Strong technical knowledge, relationship management skills, and the ability to work under pressure are essential. Your deliverables will include architectural artefacts, technology roadmaps, and technical requirements documents. If you have not dealt with the Architecture of Microsoft 365 but are interested in moving into that space, then please apply as potential options to be upskilled for the right candidate. What you'll need to succeed You must be able to demonstrate capabilities in the following: Microsoft 365 Microsoft 365 Co-pilot Microsoft Purview Microsoft Enterprise Mobility & Security (inc. Intune) Windows 11 Windows Hello for Business Azure AD P2, Azure B2B & Azure B2C Desktop Virtualisation - Azure Virtual Desktop (AVD) and Citrix Ivanti AppSense What you'll get in return 33 Days Annual Leave Yearly increase and incentive (Depending on performance)Up to 11% Employer Pension ContributionOn site parkingCar Leasing SchemeGym Membership ReductionProgression OpportunitiesFlexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job Title: Infrastructure Support Engineer III Contract length: 3-monthsDay rate: £340 inside ir35 through umbrellaLocation: Edinburgh Must be holding SC Clearance Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreedROLE OVERVIEW:We are looking for customer-focused and enthusiastic 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams.The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential.DETAILED JOB DESCRIPTION: To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles Able to identify, define and resolve complex issues with Microsoft Windows and Office applications Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines Ability to author documents such as reports, policies, procedures and workflowsESSENTIALS SKILLS/QUALIFICATIONS: Active Directory SCCM management & operation (or similar network management system) Microsoft WSUS (Windows Server Update Services) Ivanti Security Controls Ivanti Device and Application Control Avecto DefendpointDESIRABLE SKILLS/QUALIFICATIONS: Citrix based VDI Infrastructure Administering Licence Servers Administering Managed Print Servers ITIL Foundation MCP / MCSEIf you have the skills required, please "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy
May 16, 2024
Full time
Job Title: Infrastructure Support Engineer III Contract length: 3-monthsDay rate: £340 inside ir35 through umbrellaLocation: Edinburgh Must be holding SC Clearance Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreedROLE OVERVIEW:We are looking for customer-focused and enthusiastic 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams.The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential.DETAILED JOB DESCRIPTION: To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles Able to identify, define and resolve complex issues with Microsoft Windows and Office applications Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines Ability to author documents such as reports, policies, procedures and workflowsESSENTIALS SKILLS/QUALIFICATIONS: Active Directory SCCM management & operation (or similar network management system) Microsoft WSUS (Windows Server Update Services) Ivanti Security Controls Ivanti Device and Application Control Avecto DefendpointDESIRABLE SKILLS/QUALIFICATIONS: Citrix based VDI Infrastructure Administering Licence Servers Administering Managed Print Servers ITIL Foundation MCP / MCSEIf you have the skills required, please "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability * Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles * Able to identify, define and resolve complex issues with Microsoft Windows and Office applications * Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance * Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines * Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: * Active Directory * SCCM management & operation (or similar network management system) * Microsoft WSUS (Windows Server Update Services) * Ivanti Security Controls * Ivanti Device and Application Control * Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: * Citrix based VDI Infrastructure * Administering Licence Servers * Administering Managed Print Servers * ITIL Foundation * MCP/MCSE If you have the skills required, please "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
May 16, 2024
Contractor
Job Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability * Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles * Able to identify, define and resolve complex issues with Microsoft Windows and Office applications * Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance * Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines * Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: * Active Directory * SCCM management & operation (or similar network management system) * Microsoft WSUS (Windows Server Update Services) * Ivanti Security Controls * Ivanti Device and Application Control * Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: * Citrix based VDI Infrastructure * Administering Licence Servers * Administering Managed Print Servers * ITIL Foundation * MCP/MCSE If you have the skills required, please "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
Unlock Your Potential as an Infrastructure Engineer! Join Our Prestigious Defense Team! ? Are you an Infrastructure Specialist yearning for a new and exciting challenge? Look no further! We're on the lookout for dedicated Infrastructure Engineers to join our elite team providing third-line support at one of our most esteemed defense customer sites. Your expertise will shape the technological landscape at one of our outstanding defense secure sites. Tackle both hardware and software support on a large and dynamic secure site,supplying integration reports for new software and hardware while efficiently running software components distribution through Microsoft SCCM. Based Salisbury OR Portsmouth - Hybrid 2 days on site per week . You do need to be eligible for SC and DV Clearance What you'll be doing: Offer top-notch technical support on various client-side technologies, including Windows 10, Microsoft Office Suite, and diverse hardware devices Take charge of SCCM, Ivanti, and VMware environments, ensuring seamless application packaging, software updates, patch management, and endpoint security Collaborate with multi-functional IT teams to implement ground breaking technologies, policies, and procedures, improving the overall client experience Showcase your documentation skills by producing end-user documents and operational procedure documentation for service desk personnel Fix and resolve issues related to network connectivity, printing, and other IT-related problems Take part in after-hours support and maintenance activities, demonstrating your commitment to excellence What you'll bring: Microsoft SCCM Administration: Expertise in software distribution, OS deployment, and monthly patches 3rd line experience within a client-side support environment with an understanding of the business impact of problems on the customer Producing end-user documents and operational procedures Experience with Windows 10, Microsoft Office Suite, and various hardware devices. Knowledge of networking fundamentals is a must It would be great if you had: Technical accreditation (e.g., MCSE) is essential, and additional accreditation in other technology areas is a big plus Familiarity with application virtualization (e.g., APPV), VDI management and support, endpoint device control (Ivanti), secure remote access, and ITIL v3 If you're ready to elevate your career in a challenging yet exciting environment, apply now! Join us on this exciting journey, and let's shape the future of defense technology together If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: PermanentLocation: Salisbury or Portsmouth HybridSecurity Clearance Level: Eligible for SC and DVInternal Recruiter: JaneSalary: To £50K25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund Loved reading about this job and want to know more about us? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
May 15, 2024
Full time
Unlock Your Potential as an Infrastructure Engineer! Join Our Prestigious Defense Team! ? Are you an Infrastructure Specialist yearning for a new and exciting challenge? Look no further! We're on the lookout for dedicated Infrastructure Engineers to join our elite team providing third-line support at one of our most esteemed defense customer sites. Your expertise will shape the technological landscape at one of our outstanding defense secure sites. Tackle both hardware and software support on a large and dynamic secure site,supplying integration reports for new software and hardware while efficiently running software components distribution through Microsoft SCCM. Based Salisbury OR Portsmouth - Hybrid 2 days on site per week . You do need to be eligible for SC and DV Clearance What you'll be doing: Offer top-notch technical support on various client-side technologies, including Windows 10, Microsoft Office Suite, and diverse hardware devices Take charge of SCCM, Ivanti, and VMware environments, ensuring seamless application packaging, software updates, patch management, and endpoint security Collaborate with multi-functional IT teams to implement ground breaking technologies, policies, and procedures, improving the overall client experience Showcase your documentation skills by producing end-user documents and operational procedure documentation for service desk personnel Fix and resolve issues related to network connectivity, printing, and other IT-related problems Take part in after-hours support and maintenance activities, demonstrating your commitment to excellence What you'll bring: Microsoft SCCM Administration: Expertise in software distribution, OS deployment, and monthly patches 3rd line experience within a client-side support environment with an understanding of the business impact of problems on the customer Producing end-user documents and operational procedures Experience with Windows 10, Microsoft Office Suite, and various hardware devices. Knowledge of networking fundamentals is a must It would be great if you had: Technical accreditation (e.g., MCSE) is essential, and additional accreditation in other technology areas is a big plus Familiarity with application virtualization (e.g., APPV), VDI management and support, endpoint device control (Ivanti), secure remote access, and ITIL v3 If you're ready to elevate your career in a challenging yet exciting environment, apply now! Join us on this exciting journey, and let's shape the future of defense technology together If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: PermanentLocation: Salisbury or Portsmouth HybridSecurity Clearance Level: Eligible for SC and DVInternal Recruiter: JaneSalary: To £50K25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund Loved reading about this job and want to know more about us? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
An exciting opportunity has arisen to join a world leading global organisation. Our client, a blue-chip IT company, is currently seeking a Security Cleared Infrastructure Support Specialist III based on their customer site in Edinburgh. This is a temporary role to start ASAP for 3 months. The role is paying up to 275.00 per day working 37.5 hours a week between 07:30 - 16:30 Monday - Thursday and 07:00 - 13:30 Fridays. Due to the nature of our client's work the successful candidate must already hold SC Security Clearance. For this reason, we are only able to progress applications from British nationals. Role Overview We are looking for customer-focused 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. Job Description To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles Able to identify, define and resolve complex issues with Microsoft Windows and Office applications Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines Ability to author documents such as reports, policies, procedures and workflows Essential Skills/Qualifications Active Directory SCCM management & operation (or similar network management system) Microsoft WSUS (Windows Server Update Services) Ivanti Security Controls Ivanti Device and Application Control Avecto Defendpoint Desirable Skills and Qualifications: Citrix based VDI Infrastructure Administering Licence Servers Administering Managed Print Servers ITIL Foundation MCP / MCSE
May 10, 2024
Seasonal
An exciting opportunity has arisen to join a world leading global organisation. Our client, a blue-chip IT company, is currently seeking a Security Cleared Infrastructure Support Specialist III based on their customer site in Edinburgh. This is a temporary role to start ASAP for 3 months. The role is paying up to 275.00 per day working 37.5 hours a week between 07:30 - 16:30 Monday - Thursday and 07:00 - 13:30 Fridays. Due to the nature of our client's work the successful candidate must already hold SC Security Clearance. For this reason, we are only able to progress applications from British nationals. Role Overview We are looking for customer-focused 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. Job Description To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles Able to identify, define and resolve complex issues with Microsoft Windows and Office applications Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines Ability to author documents such as reports, policies, procedures and workflows Essential Skills/Qualifications Active Directory SCCM management & operation (or similar network management system) Microsoft WSUS (Windows Server Update Services) Ivanti Security Controls Ivanti Device and Application Control Avecto Defendpoint Desirable Skills and Qualifications: Citrix based VDI Infrastructure Administering Licence Servers Administering Managed Print Servers ITIL Foundation MCP / MCSE
Your new company This leading Financial Services organisation in Brighton is looking to recruit an IT Service Desk Administrator to its thriving and growing technology operations. Your new role Your role will be to provide day to day 1st and 2nd line support for all services, user provisioning and achieving resolution against set SLAs.The job function includes end user support by telephone, face to face, email, via a ticketing system, remote assistance, as well as proactive checks. This role is broad and covers support of all business systems, any issues affecting IT services and infrastructure including desktop, laptop, mobile devices, telephony, and printing technology. What you'll need to succeed You should have developed a good level of understanding in a similar previous role in the areas of : Windows 10 Operating systems, configuration, and support.Microsoft SCCM and application deploymentKnowledge of Microsoft OfficeKnowledge of Service Management ticketing platforms - Ivanti desirable What you'll get in return Competitive salary and a generous bonus scheme25 days paid holiday, plus bank holidaysHealthcare, life assurance and pension contributions What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV in WORD DOC only format. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 10, 2024
Full time
Your new company This leading Financial Services organisation in Brighton is looking to recruit an IT Service Desk Administrator to its thriving and growing technology operations. Your new role Your role will be to provide day to day 1st and 2nd line support for all services, user provisioning and achieving resolution against set SLAs.The job function includes end user support by telephone, face to face, email, via a ticketing system, remote assistance, as well as proactive checks. This role is broad and covers support of all business systems, any issues affecting IT services and infrastructure including desktop, laptop, mobile devices, telephony, and printing technology. What you'll need to succeed You should have developed a good level of understanding in a similar previous role in the areas of : Windows 10 Operating systems, configuration, and support.Microsoft SCCM and application deploymentKnowledge of Microsoft OfficeKnowledge of Service Management ticketing platforms - Ivanti desirable What you'll get in return Competitive salary and a generous bonus scheme25 days paid holiday, plus bank holidaysHealthcare, life assurance and pension contributions What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV in WORD DOC only format. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
We are currently recruiting across a wide variety of roles for new and existing programmes with our clients in the Aerospace, Defence and Security sectors. We are seeking an Endpoint Engineer to join the team, the role will offer the opportunity for development and career progression. Through Agile Project Management, technical design and build, automated Testing with an emphasis on 'secure by design' delivery, we will utilise the latest technologies to deliver an interconnected on-premises technology solution. This role will require the successful applicant to undergo UK security vetting clearance (or a willingness to apply). What you will be doing: Engaging in pre-sales activities to scope out potential solutions. Accurately assess effort and cost involved with implementation. Follow standard project processes and procedures in order to produce documentation to be used in proposals Evaluate hardware and software (within server, network, storage or desktop environments) Integration and test of new products (both hardware and software) for incorporation into program infrastructure Administration and enhancement of the environment and its supportability, for example: endpoint optimization, control the network access integrity, manage the data, in terms of space allocated to data, access authorizations, optimization. Provide third line support to ensure right support. To be aware of the relevant SLA structure and to respond, fix or escalate according to the limits set out within that structure. Accurately assess time to complete tasks to ensure operational and user procedures. And have essential skills required in MECM, SCOM, SCORCH, Ivanti, iGEL, Trend. What you'll bring: The Engineer will have sound knowledge of the latest developments and future strategy for their technology area, and an awareness of its application within past and present Sopra Steria engagements Experience of leading a small technical team to complete project tasks. Experience of working in a project environment. Experience within a customer support environment and an appreciation of the impact of problems on the customer business. Documentation Skills, with the ability to produce documents for use by an end user, as well as operational procedure documentation for use by service desk personnel. Extensive experience in Infrastructure Management It would be great if you had: Technical Infrastructure skill in an enterprise environment, for example: Advanced Infrastructure skills covering administration, fault finding/diagnosis and fix, File/Print Clusters, enterprise thin client environment an advantage, messaging an advantage, virtualization an advantage, hardware build and evaluation experience Experience of working to tight SLA's. Accreditation to technical level or equivalent essential (ex: MCSE) and accreditation in another technology area preferred. Employment Type - Full Time, Permanent Location - Cheltenham (on-site) Security Clearance Level - DV Internal Recruiter - Lee Brown Salary - £47k-£50k Benefits - 25 days holiday with the option to buy/sell, 4x Life Assurance, Pension, 3% flexible benefits fund Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about our company? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets. Our technical specialists deploy systems running many of the major operating systems such as Microsoft Windows, Mac OS, and multiple Linux distros. We also provide Messaging and Collaboration systems and support, Application packaging and deployment, along with supporting Infrastructure and Cloud services and support. Our time can be split between our services and project work, so we have the chance to be multi-disciplined and access to a range of technologies. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
Sep 22, 2022
Full time
We are currently recruiting across a wide variety of roles for new and existing programmes with our clients in the Aerospace, Defence and Security sectors. We are seeking an Endpoint Engineer to join the team, the role will offer the opportunity for development and career progression. Through Agile Project Management, technical design and build, automated Testing with an emphasis on 'secure by design' delivery, we will utilise the latest technologies to deliver an interconnected on-premises technology solution. This role will require the successful applicant to undergo UK security vetting clearance (or a willingness to apply). What you will be doing: Engaging in pre-sales activities to scope out potential solutions. Accurately assess effort and cost involved with implementation. Follow standard project processes and procedures in order to produce documentation to be used in proposals Evaluate hardware and software (within server, network, storage or desktop environments) Integration and test of new products (both hardware and software) for incorporation into program infrastructure Administration and enhancement of the environment and its supportability, for example: endpoint optimization, control the network access integrity, manage the data, in terms of space allocated to data, access authorizations, optimization. Provide third line support to ensure right support. To be aware of the relevant SLA structure and to respond, fix or escalate according to the limits set out within that structure. Accurately assess time to complete tasks to ensure operational and user procedures. And have essential skills required in MECM, SCOM, SCORCH, Ivanti, iGEL, Trend. What you'll bring: The Engineer will have sound knowledge of the latest developments and future strategy for their technology area, and an awareness of its application within past and present Sopra Steria engagements Experience of leading a small technical team to complete project tasks. Experience of working in a project environment. Experience within a customer support environment and an appreciation of the impact of problems on the customer business. Documentation Skills, with the ability to produce documents for use by an end user, as well as operational procedure documentation for use by service desk personnel. Extensive experience in Infrastructure Management It would be great if you had: Technical Infrastructure skill in an enterprise environment, for example: Advanced Infrastructure skills covering administration, fault finding/diagnosis and fix, File/Print Clusters, enterprise thin client environment an advantage, messaging an advantage, virtualization an advantage, hardware build and evaluation experience Experience of working to tight SLA's. Accreditation to technical level or equivalent essential (ex: MCSE) and accreditation in another technology area preferred. Employment Type - Full Time, Permanent Location - Cheltenham (on-site) Security Clearance Level - DV Internal Recruiter - Lee Brown Salary - £47k-£50k Benefits - 25 days holiday with the option to buy/sell, 4x Life Assurance, Pension, 3% flexible benefits fund Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about our company? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets. Our technical specialists deploy systems running many of the major operating systems such as Microsoft Windows, Mac OS, and multiple Linux distros. We also provide Messaging and Collaboration systems and support, Application packaging and deployment, along with supporting Infrastructure and Cloud services and support. Our time can be split between our services and project work, so we have the chance to be multi-disciplined and access to a range of technologies. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.