This role involves:
Being the first point of contact to receive and log incidents/service requests from customers via telephone, email and customer service desk and processing accordingly.
Providing first and second line diagnosis, resolution and technical support.
Working as part of a busy, customer focussed team in a technically challenging environment to provide all ICT related services across the group structure.
The successful candidate will have experience of working in a 1st and 2nd line support role with good all-round technical knowledge of ICT in a multi-site environment and ability to analyse and successfully resolve complex problems. You will also possess excellent verbal and written communication, problem-solving, customer service and interpersonal skills and have a good knowledge and understanding of data protection principles.
Job Purpose
Reporting to the ICT Infrastructure Support Team Leader, the post holder will be part of the ICT team who provide ICT related services across the WATMOS group in Walsall and London.
The work of the post holder will directly impact upon services that support front line services, their continuity and delivery.
The post holder will be required to function effectively in a busy, customer focussed and technically challenging environment providing 1st and 2nd Line technical support.
We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.
In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.
May 01, 2024
Full time
This role involves:
Being the first point of contact to receive and log incidents/service requests from customers via telephone, email and customer service desk and processing accordingly.
Providing first and second line diagnosis, resolution and technical support.
Working as part of a busy, customer focussed team in a technically challenging environment to provide all ICT related services across the group structure.
The successful candidate will have experience of working in a 1st and 2nd line support role with good all-round technical knowledge of ICT in a multi-site environment and ability to analyse and successfully resolve complex problems. You will also possess excellent verbal and written communication, problem-solving, customer service and interpersonal skills and have a good knowledge and understanding of data protection principles.
Job Purpose
Reporting to the ICT Infrastructure Support Team Leader, the post holder will be part of the ICT team who provide ICT related services across the WATMOS group in Walsall and London.
The work of the post holder will directly impact upon services that support front line services, their continuity and delivery.
The post holder will be required to function effectively in a busy, customer focussed and technically challenging environment providing 1st and 2nd Line technical support.
We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.
In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Repton School
Repton School, Willington Road, Repton, Derby, UK
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
Oct 02, 2023
Full time
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
The Schools of King Edward VI in Birmingham
Birmingham, UK
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
Jun 23, 2023
Full time
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Data Administrator required for a SEN School in Ealing At Engage Education Services, we're currently recruiting for an Data specialist for a fantastic school in Ealing. If you're a thorough premises manager with experience managing a SEN school campus, we'd love to hear from you. Our Engage Education Services team specialise in the placement of non-classroom-based staff including Administrators, HR, Finance and Facilities. About the role As the Data specialist, you will be an integral part of the school's operational functions, providing support to SLT and staff. To deliver an efficient, effective and professional data and administrative service focused on facilitating theachievement of educational objectives and support services to meet the needs of the school. Work closely with middle and senior leaders to determine pupil assessment needs and manage studentinformation systems, ensuring data accuracy and security, analysing various data sets, generating reportsfor administrative use, and supporting data-driven decision-making processes. Monitor and support in the interrogation of data, identifying anomalies and/or underachievement,providing reports including SIMs/GSuite as required. Support the Business Manager, to help achieve the school's aims and objectives by providing an effectiveadmin business support service, and the wider school administration team, including office support coveras required. Ensure full compliance with the General Data Protection Regulations (GDPR) and the freedom ofinformation act. About you Experience of development, management and operation of management information systems(knowledge of Capita SIMS is preferred). Excellent data skills, including data management and IT skills (MIS experience, including but not limitedto Microsoft Excel and GSuite) at intermediate or above (to be tested at interview). Full working knowledge of relevant policies/codes of practice and awareness of relevant legislationincluding GDPR. Ability to strategically analyse and make conclusions from statistical data and to provide this in reportform. About us We are Engage Education Services, the most trusted education recruitment agency Get paid in line with Agency Workers Regulations Your own dedicated consultant who can assist you in your role Receive a £50 Amazon voucher when you refer friends! Wellbeing support, travel discounts, and retail offers from our partners How to apply You can apply for this role below or get in touch with us directly. All applicants require the appropriate qualifications, and all teachers require a formally-recognised teaching qualification. If you are not contacted within 2 working days, unfortunately, you have been unsuccessful for this role. All candidates must have a valid enhanced Disclosure and Barring Service (DBS) check before starting work. Full assistance provided. By applying for this role, you are consenting to Engage Education Ltd storing your personal details in our fully encrypted database, in line with the GDPR requirements. INDSUP
May 02, 2024
Full time
Data Administrator required for a SEN School in Ealing At Engage Education Services, we're currently recruiting for an Data specialist for a fantastic school in Ealing. If you're a thorough premises manager with experience managing a SEN school campus, we'd love to hear from you. Our Engage Education Services team specialise in the placement of non-classroom-based staff including Administrators, HR, Finance and Facilities. About the role As the Data specialist, you will be an integral part of the school's operational functions, providing support to SLT and staff. To deliver an efficient, effective and professional data and administrative service focused on facilitating theachievement of educational objectives and support services to meet the needs of the school. Work closely with middle and senior leaders to determine pupil assessment needs and manage studentinformation systems, ensuring data accuracy and security, analysing various data sets, generating reportsfor administrative use, and supporting data-driven decision-making processes. Monitor and support in the interrogation of data, identifying anomalies and/or underachievement,providing reports including SIMs/GSuite as required. Support the Business Manager, to help achieve the school's aims and objectives by providing an effectiveadmin business support service, and the wider school administration team, including office support coveras required. Ensure full compliance with the General Data Protection Regulations (GDPR) and the freedom ofinformation act. About you Experience of development, management and operation of management information systems(knowledge of Capita SIMS is preferred). Excellent data skills, including data management and IT skills (MIS experience, including but not limitedto Microsoft Excel and GSuite) at intermediate or above (to be tested at interview). Full working knowledge of relevant policies/codes of practice and awareness of relevant legislationincluding GDPR. Ability to strategically analyse and make conclusions from statistical data and to provide this in reportform. About us We are Engage Education Services, the most trusted education recruitment agency Get paid in line with Agency Workers Regulations Your own dedicated consultant who can assist you in your role Receive a £50 Amazon voucher when you refer friends! Wellbeing support, travel discounts, and retail offers from our partners How to apply You can apply for this role below or get in touch with us directly. All applicants require the appropriate qualifications, and all teachers require a formally-recognised teaching qualification. If you are not contacted within 2 working days, unfortunately, you have been unsuccessful for this role. All candidates must have a valid enhanced Disclosure and Barring Service (DBS) check before starting work. Full assistance provided. By applying for this role, you are consenting to Engage Education Ltd storing your personal details in our fully encrypted database, in line with the GDPR requirements. INDSUP
For over 110 years Aston Martin has made the most exquisitely addictive performance sports cars. But no one builds an Aston Martin on their own. Behind these legends and landmarks are hundreds of dreamers, darers and doers who make extraordinary happen, every single day. That's why the name of everyone who has ever worn our famous wings is inscribed on the wall of our factory. As we embark on an exciting new era for the business, we need the very best people to write their own chapter on our journey to become the world's most desirable ultra-luxury British performance brand. Join us. Job Purpose: To lead the systems development and feature delivery of distributed functions within the ICE Powertrain domain. Key Duties & Responsibilities: Analysing and organising stakeholder requirements Deriving system requirements from stakeholder requirements Identifying diagnostic requirements for the systems Through regular reviews, ensure on time delivery (SADs, feature maturity, etc.) Allocating system requirements to elements of the system and defining interfaces Drives issue resolution and, where required, mitigation plans Directs the workload of the systems engineering team for the given programme Developing logical, functional and system architecture diagrams Mapping system requirements into elements/components Support SOTIF (ISO21448) and Cyber Security (UNECE R155) aspects of the feature delivery Use of ASPICE for system and feature development Qualification & Experience: Knowledge of automotive product development (V-Cycle) from concept to launch completion. Knowledge of multiple automotive electronic systems from working as a systems architect on embedded systems in automotive or a related industry, e.g. aerospace. Experience of working in a cross functional team to tackle complex issue resolution. Must be able to manage large workloads in a high-pressure environment and prioritise accordingly. Network Protocols (CAN, FlexRay, LIN, Ethernet, Wifi). Diagnostics protocols and knowledge of UDS/ODX. Experience of system integration engineering and software delivery. Experience of working in a cross functional team to tackle complex issue resolution. Experience of managing technical delivery through Tier 1 suppliers. In depth working knowledge of complex real time operating systems. Experience Authoring technical documentation in requirements capture tools e.g. Doors, Polarion. Experience of Autosar SW architecture. Experience of E2E communication protection. Advanced knowledge of DBC and FIBEX Automotive standards for serial data/communication level. Experience of cross functional leadership. Experience of more than one of the following commodities is preferred: infotainment, connected services, switchgear, lighting, body electronics, power management, EDS, ADAS, powertrain (electrified), chassis Technical engineering background and a knowledge of using calculation and analysis to drive design. Appropriate / related engineering degree. Behaviours: Effective facilitation and influencing skills. Strong stakeholder management skills. Good problem-solving skills. Team player & able to collaborate with others. Analytical mindset and critical thinking. Builds positive and constructive relationships and is aware of others' needs and uses this to work well together. Works effectively with others to achieve goals e.g. recognises how different contributions and ways of working led to success. Notices issues and seeks to address customer concerns. Considers their impact on others and makes efforts to communicate effectively. Has a range of communication styles to draw on and able to flex between these as needed. Has skilled and accurate planning capability including identifying risks and devising contingencies. Self-starter and driven to succeed. Confident presenter Experience of Polarian (requirements tool). Experience in Vector Can tools and CAPL scripts. Experienced Microsoft Office user. Experienced user of Mentor VSA Networks tool and/or PREEvision Must be able to manage large workloads in a high-pressure environment and prioritise accordingly. Belong at Aston Martin We understand that the incredible beauty, craft and art that defines an Aston Martin comes from the inclusion of our amazing people. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs. We celebrate diversity and are seeking applicants who can bring something different. Please speak to us if there is anything you need to support making an application with us.
May 02, 2024
Full time
For over 110 years Aston Martin has made the most exquisitely addictive performance sports cars. But no one builds an Aston Martin on their own. Behind these legends and landmarks are hundreds of dreamers, darers and doers who make extraordinary happen, every single day. That's why the name of everyone who has ever worn our famous wings is inscribed on the wall of our factory. As we embark on an exciting new era for the business, we need the very best people to write their own chapter on our journey to become the world's most desirable ultra-luxury British performance brand. Join us. Job Purpose: To lead the systems development and feature delivery of distributed functions within the ICE Powertrain domain. Key Duties & Responsibilities: Analysing and organising stakeholder requirements Deriving system requirements from stakeholder requirements Identifying diagnostic requirements for the systems Through regular reviews, ensure on time delivery (SADs, feature maturity, etc.) Allocating system requirements to elements of the system and defining interfaces Drives issue resolution and, where required, mitigation plans Directs the workload of the systems engineering team for the given programme Developing logical, functional and system architecture diagrams Mapping system requirements into elements/components Support SOTIF (ISO21448) and Cyber Security (UNECE R155) aspects of the feature delivery Use of ASPICE for system and feature development Qualification & Experience: Knowledge of automotive product development (V-Cycle) from concept to launch completion. Knowledge of multiple automotive electronic systems from working as a systems architect on embedded systems in automotive or a related industry, e.g. aerospace. Experience of working in a cross functional team to tackle complex issue resolution. Must be able to manage large workloads in a high-pressure environment and prioritise accordingly. Network Protocols (CAN, FlexRay, LIN, Ethernet, Wifi). Diagnostics protocols and knowledge of UDS/ODX. Experience of system integration engineering and software delivery. Experience of working in a cross functional team to tackle complex issue resolution. Experience of managing technical delivery through Tier 1 suppliers. In depth working knowledge of complex real time operating systems. Experience Authoring technical documentation in requirements capture tools e.g. Doors, Polarion. Experience of Autosar SW architecture. Experience of E2E communication protection. Advanced knowledge of DBC and FIBEX Automotive standards for serial data/communication level. Experience of cross functional leadership. Experience of more than one of the following commodities is preferred: infotainment, connected services, switchgear, lighting, body electronics, power management, EDS, ADAS, powertrain (electrified), chassis Technical engineering background and a knowledge of using calculation and analysis to drive design. Appropriate / related engineering degree. Behaviours: Effective facilitation and influencing skills. Strong stakeholder management skills. Good problem-solving skills. Team player & able to collaborate with others. Analytical mindset and critical thinking. Builds positive and constructive relationships and is aware of others' needs and uses this to work well together. Works effectively with others to achieve goals e.g. recognises how different contributions and ways of working led to success. Notices issues and seeks to address customer concerns. Considers their impact on others and makes efforts to communicate effectively. Has a range of communication styles to draw on and able to flex between these as needed. Has skilled and accurate planning capability including identifying risks and devising contingencies. Self-starter and driven to succeed. Confident presenter Experience of Polarian (requirements tool). Experience in Vector Can tools and CAPL scripts. Experienced Microsoft Office user. Experienced user of Mentor VSA Networks tool and/or PREEvision Must be able to manage large workloads in a high-pressure environment and prioritise accordingly. Belong at Aston Martin We understand that the incredible beauty, craft and art that defines an Aston Martin comes from the inclusion of our amazing people. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs. We celebrate diversity and are seeking applicants who can bring something different. Please speak to us if there is anything you need to support making an application with us.
We're looking for someone with excellent client communications skills, an analytical approach to problem solving and good hands on software skills for a software support consultant role within a dynamic, forward looking, fast growing e-learning solutions company. Ideally you will have at least a year's user support experience in a software company. Excellent career progression opportunities due to predicted rapid growth of the company and team, supportive culture and structured training and onboarding. Salary around £25k to £28k pa plus annual bonus based on company and individual performance. Hybrid role with 3 days a week in Reading office near train station and town centre. Hours of work flexible around 9am to 5.30pm or 10:30am to 7pm. In this role you will: communicate with software users by phone, email and video call respond to requests for assistance from users of the e-learning software within client companies provide data analyses, reports and statistics to co ordinators of the e-learning programmes within large prestigious organisations worldwide liaise with sales, customer success, development and other teams across your organisation to provide excellent customer service manage support tickets, prioritise cases according to urgency and SLAs escalate to senior support, technical support or developer support as required You must have: strong communication skills verbally and in writing to communicate with software users and managers motivation to provide excellent customer service ability to handle a varying workload including peaks of demand analytical skills to understand problems and issues and data motivation to learn and develop as your experience and the team grows a team player attitude to work effectively within the support team and wider company Optional skills that may be a plus include: previous customer support experience in software solutions experience of e-learning solutions experience of supply chain or procurement solutions Spoken French language skills Please contact us with a CV to find out more about this interesting role with excellent career development opportunities in a growing company that is leader in its field. We always handle your data carefully and respectfully and in line with Data Protection Legislation and never send your details to any third party, including prospective employers, without your express permission. By applying to this vacancy you are agreeing that we can process your details as described in our Data Protection Policy and Privacy Policy, which you can find on our website.
May 02, 2024
Full time
We're looking for someone with excellent client communications skills, an analytical approach to problem solving and good hands on software skills for a software support consultant role within a dynamic, forward looking, fast growing e-learning solutions company. Ideally you will have at least a year's user support experience in a software company. Excellent career progression opportunities due to predicted rapid growth of the company and team, supportive culture and structured training and onboarding. Salary around £25k to £28k pa plus annual bonus based on company and individual performance. Hybrid role with 3 days a week in Reading office near train station and town centre. Hours of work flexible around 9am to 5.30pm or 10:30am to 7pm. In this role you will: communicate with software users by phone, email and video call respond to requests for assistance from users of the e-learning software within client companies provide data analyses, reports and statistics to co ordinators of the e-learning programmes within large prestigious organisations worldwide liaise with sales, customer success, development and other teams across your organisation to provide excellent customer service manage support tickets, prioritise cases according to urgency and SLAs escalate to senior support, technical support or developer support as required You must have: strong communication skills verbally and in writing to communicate with software users and managers motivation to provide excellent customer service ability to handle a varying workload including peaks of demand analytical skills to understand problems and issues and data motivation to learn and develop as your experience and the team grows a team player attitude to work effectively within the support team and wider company Optional skills that may be a plus include: previous customer support experience in software solutions experience of e-learning solutions experience of supply chain or procurement solutions Spoken French language skills Please contact us with a CV to find out more about this interesting role with excellent career development opportunities in a growing company that is leader in its field. We always handle your data carefully and respectfully and in line with Data Protection Legislation and never send your details to any third party, including prospective employers, without your express permission. By applying to this vacancy you are agreeing that we can process your details as described in our Data Protection Policy and Privacy Policy, which you can find on our website.
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Apply now for the position Quality Systems Engineer and you will ensure compliance with ISO13485, FDA 21 CFR Part 820 and other international regulatory requirements, and ensure business needs are met through the delivery and operation of vigilance and post market activities, internal and external audits and CAPA System. This is a home-based role () with occasional travel to our site in Llanberis. Your Role: You will provide support for post market activities and representation on various product related meetings. You will be responsible for the effectiveness of CAPA, internal/external audits, input to Management Review at site level. You will support corporate QM function with site vigilance activities. You will support the site with internal and external investigations/inspections such as FDA, Notified Body, LRQA , RAQS. You should ensure quality system procedures are updated accordingly. Your Expertise: You will ideally be educated to Degree / Higher National Certificate / Diploma in an Engineering or Scientific subject. Previous experience of working in a regulated industry in a scientific / technical environment would be advantageous. Ability to influence own and other areas of the organisation to ensure business goals and compliance expectations are achieved is essential. You are expected to be able to effectively communicate and work with a variety of personnel at various levels within the organisation who have a variety of backgrounds and experience. Our Benefits: 26 days' holiday with the option to buy or sell an additional 5 Up to 10% employer pension contribution Share and bonus scheme Access to our flexible benefits from private medical insurance to dental cover Corporate Social Responsibility opportunities including 2 paid volunteering days per year and support from our 24/7 employee assistance programme Who we are: We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individuals potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the worlds most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. As an equal opportunity employer, we welcome applications from individuals with disabilities. We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profilewithin our talent community and subscribe to personalized job alert that will keep you posted about new opportunities. To all recruitment agencies: Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated. JBRP1_UKTJ
May 02, 2024
Full time
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Apply now for the position Quality Systems Engineer and you will ensure compliance with ISO13485, FDA 21 CFR Part 820 and other international regulatory requirements, and ensure business needs are met through the delivery and operation of vigilance and post market activities, internal and external audits and CAPA System. This is a home-based role () with occasional travel to our site in Llanberis. Your Role: You will provide support for post market activities and representation on various product related meetings. You will be responsible for the effectiveness of CAPA, internal/external audits, input to Management Review at site level. You will support corporate QM function with site vigilance activities. You will support the site with internal and external investigations/inspections such as FDA, Notified Body, LRQA , RAQS. You should ensure quality system procedures are updated accordingly. Your Expertise: You will ideally be educated to Degree / Higher National Certificate / Diploma in an Engineering or Scientific subject. Previous experience of working in a regulated industry in a scientific / technical environment would be advantageous. Ability to influence own and other areas of the organisation to ensure business goals and compliance expectations are achieved is essential. You are expected to be able to effectively communicate and work with a variety of personnel at various levels within the organisation who have a variety of backgrounds and experience. Our Benefits: 26 days' holiday with the option to buy or sell an additional 5 Up to 10% employer pension contribution Share and bonus scheme Access to our flexible benefits from private medical insurance to dental cover Corporate Social Responsibility opportunities including 2 paid volunteering days per year and support from our 24/7 employee assistance programme Who we are: We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individuals potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the worlds most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. As an equal opportunity employer, we welcome applications from individuals with disabilities. We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profilewithin our talent community and subscribe to personalized job alert that will keep you posted about new opportunities. To all recruitment agencies: Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated. JBRP1_UKTJ
About The Role Position Summary SOC Analysts have responsibility for leading incident response efforts, monitoring security events, analysing logs and data for threats, providing proactive threat intelligence, managing security tools, preparing comprehensive incident reports, conducting security assessments, coordinating incident handling, promoting security awareness, and driving continuous improvement within the SOC. The role is crucial in protecting the organisation and enhancing security operations to mitigate risks effectively. Objectives and Key Results The key objectives will be to: Be responsible for incident analysis, classification and response actions including notification and alerting. Monitor for possible security incidents, using knowledge of attack types and standard protocol behaviour to classify incidents, comment, and provide advice on mitigation or remedial actions to clients. Work with other SOC analysts, the Shift Lead, Senior SOC Analysts and the SOC Team Lead on any delegated tasks. This may include mentorship, rule tuning, threat hunting, reports and service improvements. Essential Duties and Responsibilities Conduct incident triage on new tickets in line with established triage SLAs. Raise incidents to customers as appropriate, in line with established notification SLAs. Escalate incidents to a Level 1 SOC Analyst or Shift Lead as appropriate. About You Behavioural Competencies - Organisational and Behavioural Ability to multi-task, prioritise, and manage time effectively Strong attention to detail and intellectually curious Excellent interpersonal skills and professional demeanour Excellent verbal and written communication skills Excellent customer service skills Proficient in Microsoft Office applications Candidate must be eligible to obtain Security Clearance Critical competencies - Technical Bachelor's degree in a related field or equivalent demonstrated experience and knowledge Knowledge of various security methodologies and processes, and technical security solutions (firewall, SIEM and intrusion detection/prevention systems, vulnerability scanners, etc.) Knowledge of TCP/IP Protocols, network analysis, and network/security applications; and a good background with network troubleshooting and technologies; Firewall configuration, monitoring, network packet capture (tcpdump/Wireshark), etc. Excellent understanding of commonly used Internet protocols such as SMTP, HTTP, and DNS Incident Response: Strong knowledge and experience in handling security incidents, including identifying, analysing, and responding to security events in real-time Intrusion Detection and Prevention Systems (IDS/IPS): Familiarity with IDS/IPS technologies, their configuration, and their use in monitoring and protecting networks from potential threats Threat Intelligence: Understanding of threat intelligence feeds and their application in identifying and mitigating potential threats, as well as the ability to leverage threat intelligence platforms effectively Malware Analysis: Familiarity with basic malware analysis techniques, such as static and dynamic analysis, to identify and understand the behaviour of malicious software Vulnerability Management: Experience with vulnerability scanning tools, knowledge of common vulnerabilities and exposures (CVEs), and the ability to prioritise and remediate vulnerabilities effectively Endpoint Security: Understanding of endpoint protection technologies (antivirus, host-based intrusion detection systems, etc.) and the ability to monitor and respond to security events on endpoints Secure Network Architecture: Knowledge of secure network design principles, including segmentation, DMZ, VPNs, and network access controls Threat Hunting: Ability to proactively search for signs of potential threats or security breaches within the network environment using various techniques and tools Cloud Security: Understanding of cloud security concepts, including secure configuration, identity and access management (IAM), and monitoring of cloud environments Security Standards and Frameworks: Familiarity with industry security standards and frameworks such as NIST Cybersecurity Framework, ISO 27001, and CIS Controls In addition, the following are highly desirable: Cyber Security Training Certifications, including: SANS CREST COMPTIA Network+, Linux+, Security+, CySA+, CASP+ Microsoft Azure Fundamentals (AZ-900) and Security Operations Analyst (SC-200) AWS Certified Cloud Practitioner and Certified Security Speciality Blue Team Level 1 and Level 2 Experience of ticketing systems to manage communication with customers Understanding of performing 1st level analysis and interpretation of information from SOC systems; incident identification/analysis, escalation procedures, and reduction of false-positives Working For Claranet Here at Claranet we pride ourselves on going the extra mile for and with our employees (yes, we really mean it). We offer an extensive benefits package that you can tailor to your needs, inclusive of a matching contribution pension scheme, healthcare, insurance, dental, discounted gyms and app supported benefit access. But what we think makes us different is 'Team Claranet,' our dedicated internal part of the business that supports you with matters close to your heart. We proudly support local charities in each of our office locations, support employees with paid charity leave, organise key charity fundraising event per year and have a dedicated committee responsible for supporting employee's fundraising efforts. Claranet are one of the 10 founding members of TC4RE (Technology Community for Racial Equality). Being a part of a group of leading UK technology organisations, we are dedicated to building a more diverse and inclusive workforce. We are also very proud members of Tech Talent Charter, a government supported, industry-led membership group created to address the UK's tech talent shortage and diversity gap through collective action.
May 02, 2024
Full time
About The Role Position Summary SOC Analysts have responsibility for leading incident response efforts, monitoring security events, analysing logs and data for threats, providing proactive threat intelligence, managing security tools, preparing comprehensive incident reports, conducting security assessments, coordinating incident handling, promoting security awareness, and driving continuous improvement within the SOC. The role is crucial in protecting the organisation and enhancing security operations to mitigate risks effectively. Objectives and Key Results The key objectives will be to: Be responsible for incident analysis, classification and response actions including notification and alerting. Monitor for possible security incidents, using knowledge of attack types and standard protocol behaviour to classify incidents, comment, and provide advice on mitigation or remedial actions to clients. Work with other SOC analysts, the Shift Lead, Senior SOC Analysts and the SOC Team Lead on any delegated tasks. This may include mentorship, rule tuning, threat hunting, reports and service improvements. Essential Duties and Responsibilities Conduct incident triage on new tickets in line with established triage SLAs. Raise incidents to customers as appropriate, in line with established notification SLAs. Escalate incidents to a Level 1 SOC Analyst or Shift Lead as appropriate. About You Behavioural Competencies - Organisational and Behavioural Ability to multi-task, prioritise, and manage time effectively Strong attention to detail and intellectually curious Excellent interpersonal skills and professional demeanour Excellent verbal and written communication skills Excellent customer service skills Proficient in Microsoft Office applications Candidate must be eligible to obtain Security Clearance Critical competencies - Technical Bachelor's degree in a related field or equivalent demonstrated experience and knowledge Knowledge of various security methodologies and processes, and technical security solutions (firewall, SIEM and intrusion detection/prevention systems, vulnerability scanners, etc.) Knowledge of TCP/IP Protocols, network analysis, and network/security applications; and a good background with network troubleshooting and technologies; Firewall configuration, monitoring, network packet capture (tcpdump/Wireshark), etc. Excellent understanding of commonly used Internet protocols such as SMTP, HTTP, and DNS Incident Response: Strong knowledge and experience in handling security incidents, including identifying, analysing, and responding to security events in real-time Intrusion Detection and Prevention Systems (IDS/IPS): Familiarity with IDS/IPS technologies, their configuration, and their use in monitoring and protecting networks from potential threats Threat Intelligence: Understanding of threat intelligence feeds and their application in identifying and mitigating potential threats, as well as the ability to leverage threat intelligence platforms effectively Malware Analysis: Familiarity with basic malware analysis techniques, such as static and dynamic analysis, to identify and understand the behaviour of malicious software Vulnerability Management: Experience with vulnerability scanning tools, knowledge of common vulnerabilities and exposures (CVEs), and the ability to prioritise and remediate vulnerabilities effectively Endpoint Security: Understanding of endpoint protection technologies (antivirus, host-based intrusion detection systems, etc.) and the ability to monitor and respond to security events on endpoints Secure Network Architecture: Knowledge of secure network design principles, including segmentation, DMZ, VPNs, and network access controls Threat Hunting: Ability to proactively search for signs of potential threats or security breaches within the network environment using various techniques and tools Cloud Security: Understanding of cloud security concepts, including secure configuration, identity and access management (IAM), and monitoring of cloud environments Security Standards and Frameworks: Familiarity with industry security standards and frameworks such as NIST Cybersecurity Framework, ISO 27001, and CIS Controls In addition, the following are highly desirable: Cyber Security Training Certifications, including: SANS CREST COMPTIA Network+, Linux+, Security+, CySA+, CASP+ Microsoft Azure Fundamentals (AZ-900) and Security Operations Analyst (SC-200) AWS Certified Cloud Practitioner and Certified Security Speciality Blue Team Level 1 and Level 2 Experience of ticketing systems to manage communication with customers Understanding of performing 1st level analysis and interpretation of information from SOC systems; incident identification/analysis, escalation procedures, and reduction of false-positives Working For Claranet Here at Claranet we pride ourselves on going the extra mile for and with our employees (yes, we really mean it). We offer an extensive benefits package that you can tailor to your needs, inclusive of a matching contribution pension scheme, healthcare, insurance, dental, discounted gyms and app supported benefit access. But what we think makes us different is 'Team Claranet,' our dedicated internal part of the business that supports you with matters close to your heart. We proudly support local charities in each of our office locations, support employees with paid charity leave, organise key charity fundraising event per year and have a dedicated committee responsible for supporting employee's fundraising efforts. Claranet are one of the 10 founding members of TC4RE (Technology Community for Racial Equality). Being a part of a group of leading UK technology organisations, we are dedicated to building a more diverse and inclusive workforce. We are also very proud members of Tech Talent Charter, a government supported, industry-led membership group created to address the UK's tech talent shortage and diversity gap through collective action.
Information Security Manager - (SaaS) Tech Scale Up - Central London (Hybrid Working) Robert Half have partnered with a fast-scaling global SaaS firm. Their already industry leading platform enables companies to build, manage and publish powerful marketing and rewards campaigns, leveraging its access to product, logistical superiority, and global footprint of leading retailers such as Amazon. Due to their continued successes and growth they're now looking to hire an Information Security Manager The role The successful candidate will be the single point of contact in the business for matters related to security, data, privacy, and IT procedures. The candidate will then determine whether external resource is required. The candidate will sit between their technology and development teams, and legal, assisting on client projects where required with a critical focus on improving internal policies and procedures, with certifications. The successful candidate will be a strong team player with a solid work ethic and a can-do attitude. The candidate will need to have excellent attention to detail and be able to deal with a large volume of work as well as possessing excellent communication skills. The candidate will be highly analytical and able to adapt their work and reporting dependent on the audience. You'll be a pro-active self-starter with a high attention to detail who will thrive in a start-up environment. Upcoming Projects & responsibilities ISO 27001: this is critical. They have an immediate need and requirement for certification. The candidate will lead this project, and therefore must be responsible for its delivery, maintenance, and ongoing reporting. The candidate must have experience of an ISO certification process and be comfortable to lead on the project with limited external resources. Internal policies and procedures related to IT, cyber, and data security: the candidate will be tasked with creating, implementing, and training in this respect. This will become a more day to day requirement advising on internal and external risks and threats and advising on their mitigation. Close liaison with legal and technology teams will be expected. Project management: there is often a requirement for their business to provide guidance and or replies to customers related to IT, cyber, security, data, and infrastructure. The candidate will be expected to be single point of contact for such, meeting customer timeframes and presenting to clients on the topic should the need arise. GDPR and data protection: the candidate will be reviewing current practices, procedures, and agreements with customers (new and existing) to advise on layers of compliance, and changes which might be expected or needed. An understanding of SLAs would be beneficial. Requirements High growth and/or SaaS experience considered favourably, working in a very fast-paced environment with a can do / entrepreneurial approach; Must have led on an ISO certification process before, with demonstrative experience in a leadership type capacity; Detail oriented and organised, with the ability to manage multiple deliverables and competing priorities; Commercially minded with genuine interest to be involved in a rapidly scaling early-stage technology-led (SaaS) company; Clear communicator and ability to adapt comms dependent on the audience. Time management is critical; Be keen to take on work which is not necessarily in immediate skill set but the best suited in the business to do so - an awareness of start up work ethic; Exposure to software development deployment and UAT is highly beneficial. A deep understanding of systems and software delivery is also key. Benefits Competitive Salary dependent on experience and suitability; (£75k - £90k) Flexible working Pension contributions; Bonus pool contingent on group performance assessed at FYE; Birthday day off; 25 days holiday allowance increasing with length of service; Company wellbeing initiative. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
May 02, 2024
Full time
Information Security Manager - (SaaS) Tech Scale Up - Central London (Hybrid Working) Robert Half have partnered with a fast-scaling global SaaS firm. Their already industry leading platform enables companies to build, manage and publish powerful marketing and rewards campaigns, leveraging its access to product, logistical superiority, and global footprint of leading retailers such as Amazon. Due to their continued successes and growth they're now looking to hire an Information Security Manager The role The successful candidate will be the single point of contact in the business for matters related to security, data, privacy, and IT procedures. The candidate will then determine whether external resource is required. The candidate will sit between their technology and development teams, and legal, assisting on client projects where required with a critical focus on improving internal policies and procedures, with certifications. The successful candidate will be a strong team player with a solid work ethic and a can-do attitude. The candidate will need to have excellent attention to detail and be able to deal with a large volume of work as well as possessing excellent communication skills. The candidate will be highly analytical and able to adapt their work and reporting dependent on the audience. You'll be a pro-active self-starter with a high attention to detail who will thrive in a start-up environment. Upcoming Projects & responsibilities ISO 27001: this is critical. They have an immediate need and requirement for certification. The candidate will lead this project, and therefore must be responsible for its delivery, maintenance, and ongoing reporting. The candidate must have experience of an ISO certification process and be comfortable to lead on the project with limited external resources. Internal policies and procedures related to IT, cyber, and data security: the candidate will be tasked with creating, implementing, and training in this respect. This will become a more day to day requirement advising on internal and external risks and threats and advising on their mitigation. Close liaison with legal and technology teams will be expected. Project management: there is often a requirement for their business to provide guidance and or replies to customers related to IT, cyber, security, data, and infrastructure. The candidate will be expected to be single point of contact for such, meeting customer timeframes and presenting to clients on the topic should the need arise. GDPR and data protection: the candidate will be reviewing current practices, procedures, and agreements with customers (new and existing) to advise on layers of compliance, and changes which might be expected or needed. An understanding of SLAs would be beneficial. Requirements High growth and/or SaaS experience considered favourably, working in a very fast-paced environment with a can do / entrepreneurial approach; Must have led on an ISO certification process before, with demonstrative experience in a leadership type capacity; Detail oriented and organised, with the ability to manage multiple deliverables and competing priorities; Commercially minded with genuine interest to be involved in a rapidly scaling early-stage technology-led (SaaS) company; Clear communicator and ability to adapt comms dependent on the audience. Time management is critical; Be keen to take on work which is not necessarily in immediate skill set but the best suited in the business to do so - an awareness of start up work ethic; Exposure to software development deployment and UAT is highly beneficial. A deep understanding of systems and software delivery is also key. Benefits Competitive Salary dependent on experience and suitability; (£75k - £90k) Flexible working Pension contributions; Bonus pool contingent on group performance assessed at FYE; Birthday day off; 25 days holiday allowance increasing with length of service; Company wellbeing initiative. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
DevOps Engineer Hampshire SC clearable £50k - £62k + Blue Chip Benefits Hybrid 2 days a week You will join a recognised leader in defence technology and contribute to the development of cutting-edge products and services. As a DevOps Engineer, you will play a key role in ensuring the smooth operation systems and services. Responsibilities: Oversee code releases, deployments, and support operational systems Collaborate with software developers, users, project managers, and quality assurance teams Implement CI/CD pipelines and ensure products and services are secure by design Participate in code reviews and troubleshoot issues Support operational systems and resolve technical problems Requirements: Degree-level qualification in a STEM subject or equivalent practical experience Familiarity with cloud technologies (Azure, AWS), programming languages (Java, Python, node.js, SQL), and data technologies (relational databases, NoSQL databases, data streaming, big data) Experience with DevSecOps tooling (version control, continuous integration/deployment, unit testing, infrastructure as code) Strong communication and collaboration skills Proactive and able to work independently or as part of a team Curious and willing to seek out the best approach/solution/tool for the job at hand What's On Offer: Competitive salary Access to additional flexible benefits, including Health and Wellbeing, Savings and Protection, Leisure and Entertainment Collaborative and inclusive work environment Opportunities for professional development and growth Flexible working arrangements and support for a diverse workforce DevOps Engineer
May 02, 2024
Full time
DevOps Engineer Hampshire SC clearable £50k - £62k + Blue Chip Benefits Hybrid 2 days a week You will join a recognised leader in defence technology and contribute to the development of cutting-edge products and services. As a DevOps Engineer, you will play a key role in ensuring the smooth operation systems and services. Responsibilities: Oversee code releases, deployments, and support operational systems Collaborate with software developers, users, project managers, and quality assurance teams Implement CI/CD pipelines and ensure products and services are secure by design Participate in code reviews and troubleshoot issues Support operational systems and resolve technical problems Requirements: Degree-level qualification in a STEM subject or equivalent practical experience Familiarity with cloud technologies (Azure, AWS), programming languages (Java, Python, node.js, SQL), and data technologies (relational databases, NoSQL databases, data streaming, big data) Experience with DevSecOps tooling (version control, continuous integration/deployment, unit testing, infrastructure as code) Strong communication and collaboration skills Proactive and able to work independently or as part of a team Curious and willing to seek out the best approach/solution/tool for the job at hand What's On Offer: Competitive salary Access to additional flexible benefits, including Health and Wellbeing, Savings and Protection, Leisure and Entertainment Collaborative and inclusive work environment Opportunities for professional development and growth Flexible working arrangements and support for a diverse workforce DevOps Engineer
DevOps Engineer Woking SC clearable £50k - £62k + Blue Chip Benefits Hybrid 2 days a week You will join a recognised leader in defence technology and contribute to the development of cutting-edge products and services. As a DevOps Engineer, you will play a key role in ensuring the smooth operation systems and services. Responsibilities: Oversee code releases, deployments, and support operational systems Collaborate with software developers, users, project managers, and quality assurance teams Implement CI/CD pipelines and ensure products and services are secure by design Participate in code reviews and troubleshoot issues Support operational systems and resolve technical problems Requirements: Degree-level qualification in a STEM subject or equivalent practical experience Familiarity with cloud technologies (Azure, AWS), programming languages (Java, Python, node.js, SQL), and data technologies (relational databases, NoSQL databases, data streaming, big data) Experience with DevSecOps tooling (version control, continuous integration/deployment, unit testing, infrastructure as code) Strong communication and collaboration skills Proactive and able to work independently or as part of a team Curious and willing to seek out the best approach/solution/tool for the job at hand What's On Offer: Competitive salary Access to additional flexible benefits, including Health and Wellbeing, Savings and Protection, Leisure and Entertainment Collaborative and inclusive work environment Opportunities for professional development and growth Flexible working arrangements and support for a diverse workforce DevOps Engineer
May 02, 2024
Full time
DevOps Engineer Woking SC clearable £50k - £62k + Blue Chip Benefits Hybrid 2 days a week You will join a recognised leader in defence technology and contribute to the development of cutting-edge products and services. As a DevOps Engineer, you will play a key role in ensuring the smooth operation systems and services. Responsibilities: Oversee code releases, deployments, and support operational systems Collaborate with software developers, users, project managers, and quality assurance teams Implement CI/CD pipelines and ensure products and services are secure by design Participate in code reviews and troubleshoot issues Support operational systems and resolve technical problems Requirements: Degree-level qualification in a STEM subject or equivalent practical experience Familiarity with cloud technologies (Azure, AWS), programming languages (Java, Python, node.js, SQL), and data technologies (relational databases, NoSQL databases, data streaming, big data) Experience with DevSecOps tooling (version control, continuous integration/deployment, unit testing, infrastructure as code) Strong communication and collaboration skills Proactive and able to work independently or as part of a team Curious and willing to seek out the best approach/solution/tool for the job at hand What's On Offer: Competitive salary Access to additional flexible benefits, including Health and Wellbeing, Savings and Protection, Leisure and Entertainment Collaborative and inclusive work environment Opportunities for professional development and growth Flexible working arrangements and support for a diverse workforce DevOps Engineer
Company Description Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes. It's up to us in L&G Group functions - which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we're helping to improve our customers' lives, and contributing to the success of the business every day. Job Description We're looking for a Head of Infrastructure Engineering to join us in either London or Hove. You'll lead the cadre of Infrastructure Engineers that build, deploy and maintain the Infrastructure Products that underpin our application services on which our business depends. This is a key role that will bring together best thinking and practice from the technology industry and apply it to the needs and strategy of the L&G Businesses. The direction of travel is from traditional infrastructure to standardised and industrialised Infrastructure platform products, defined in code and delivered across hybrid cloud platforms. You'll also lead the adoption and maturing of Agile delivery practices by the Infrastructure Engineers - and ensure the development of the technical engineering capabilities necessary to deliver and maintain the required infrastructure products. What you'll be doing Strategy Accountability - Leading the definition and evolution of an Infrastructure Engineering strategy and aligning to the wider Group Technology North Star, divisional strategic roadmaps, and industry standard best practices to ensure our infrastructure products & practices are enablers to the wider L&G strategic goals Operational Management & Governance - Taking accountability of Infrastructure Engineering operations, ensuring the Infrastructure Products are reliable, accessible, and compliant to the L&G Technology & InfoSec Risk Management frameworks. Management of Infrastructure Engineering costs, optimised for maximum value to support business sustainability & growth Ways of Working - Leading organisational consistency of DevSecOps supporting a common orchestration pipeline so that complexity is reduced, enabling enterprise efficiency, scalability, and sustainability. Driving and role modelling agile mindset and methodology, embedding a culture of collaboration, continuous improvement and transparency across the infrastructure engineering community, promoting the reduction of hand-offs and automation to increase velocity and quality Resourcing Strategy - Defining the Infrastructure Engineering resourcing strategy that incorporates a hybrid sourcing model (in/outsource, augment) so product teams are resourced appropriately with skilled resources, which can be flexed to support business demand. Promoting and enabling Infrastructure Engineering skills growth, to advance and retain our in-house Infrastructure Engineering specialist capabilities Industry Trends - Having visibility of emerging Infrastructure Engineering trends and assessing them to determine suitability and alignment within L&G so that we continually innovate our infrastructure products, ensuring our roadmaps incorporate the adoption of suitable emerging trends Qualifications What we're looking for You'll be well versed in running Agile Infrastructure Engineering teams Experience of deploying Platform Engineering capabilities An in-depth understanding of Agile and DevSecOps methodologies, technical understanding of products and their life cycles, and up-to-date knowledge on industry standards and best practices Knowledge of business models, operating models, financial models, budgeting, and risk management Knowledge of business ecosystems, SaaS, IaaS, PaaS, SOA, API, open data, micro services, event driven IT and predictive analytics and business intelligence/analytics Knowledge of Infrastructure technologies, including Data, Voice, Identity Management, Storage, Mainframe, and databases Additional Information When you commit to Legal & General, we'll commit to you too. That means we'll recognise and reward your hard work, your performance and your contribution. If you join us, you'll get access to some great benefits, including private medical insurance, 30 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You'll receive a car allowance of 12% of your annual salary, and you can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We're also proud to offer competitive family leave. You'll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of - both for our own products and at a range of high street stores and online offerings. Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you're open to find out more, we'd love to hear from you.
May 02, 2024
Full time
Company Description Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes. It's up to us in L&G Group functions - which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we're helping to improve our customers' lives, and contributing to the success of the business every day. Job Description We're looking for a Head of Infrastructure Engineering to join us in either London or Hove. You'll lead the cadre of Infrastructure Engineers that build, deploy and maintain the Infrastructure Products that underpin our application services on which our business depends. This is a key role that will bring together best thinking and practice from the technology industry and apply it to the needs and strategy of the L&G Businesses. The direction of travel is from traditional infrastructure to standardised and industrialised Infrastructure platform products, defined in code and delivered across hybrid cloud platforms. You'll also lead the adoption and maturing of Agile delivery practices by the Infrastructure Engineers - and ensure the development of the technical engineering capabilities necessary to deliver and maintain the required infrastructure products. What you'll be doing Strategy Accountability - Leading the definition and evolution of an Infrastructure Engineering strategy and aligning to the wider Group Technology North Star, divisional strategic roadmaps, and industry standard best practices to ensure our infrastructure products & practices are enablers to the wider L&G strategic goals Operational Management & Governance - Taking accountability of Infrastructure Engineering operations, ensuring the Infrastructure Products are reliable, accessible, and compliant to the L&G Technology & InfoSec Risk Management frameworks. Management of Infrastructure Engineering costs, optimised for maximum value to support business sustainability & growth Ways of Working - Leading organisational consistency of DevSecOps supporting a common orchestration pipeline so that complexity is reduced, enabling enterprise efficiency, scalability, and sustainability. Driving and role modelling agile mindset and methodology, embedding a culture of collaboration, continuous improvement and transparency across the infrastructure engineering community, promoting the reduction of hand-offs and automation to increase velocity and quality Resourcing Strategy - Defining the Infrastructure Engineering resourcing strategy that incorporates a hybrid sourcing model (in/outsource, augment) so product teams are resourced appropriately with skilled resources, which can be flexed to support business demand. Promoting and enabling Infrastructure Engineering skills growth, to advance and retain our in-house Infrastructure Engineering specialist capabilities Industry Trends - Having visibility of emerging Infrastructure Engineering trends and assessing them to determine suitability and alignment within L&G so that we continually innovate our infrastructure products, ensuring our roadmaps incorporate the adoption of suitable emerging trends Qualifications What we're looking for You'll be well versed in running Agile Infrastructure Engineering teams Experience of deploying Platform Engineering capabilities An in-depth understanding of Agile and DevSecOps methodologies, technical understanding of products and their life cycles, and up-to-date knowledge on industry standards and best practices Knowledge of business models, operating models, financial models, budgeting, and risk management Knowledge of business ecosystems, SaaS, IaaS, PaaS, SOA, API, open data, micro services, event driven IT and predictive analytics and business intelligence/analytics Knowledge of Infrastructure technologies, including Data, Voice, Identity Management, Storage, Mainframe, and databases Additional Information When you commit to Legal & General, we'll commit to you too. That means we'll recognise and reward your hard work, your performance and your contribution. If you join us, you'll get access to some great benefits, including private medical insurance, 30 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You'll receive a car allowance of 12% of your annual salary, and you can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We're also proud to offer competitive family leave. You'll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of - both for our own products and at a range of high street stores and online offerings. Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you're open to find out more, we'd love to hear from you.
Company Description Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes. It's up to us in L&G Group functions - which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we're helping to improve our customers' lives, and contributing to the success of the business every day. Job Description We're looking for a Head of Infrastructure Engineering to join us in either London or Hove. You'll lead the cadre of Infrastructure Engineers that build, deploy and maintain the Infrastructure Products that underpin our application services on which our business depends. This is a key role that will bring together best thinking and practice from the technology industry and apply it to the needs and strategy of the L&G Businesses. The direction of travel is from traditional infrastructure to standardised and industrialised Infrastructure platform products, defined in code and delivered across hybrid cloud platforms. You'll also lead the adoption and maturing of Agile delivery practices by the Infrastructure Engineers - and ensure the development of the technical engineering capabilities necessary to deliver and maintain the required infrastructure products. What you'll be doing Strategy Accountability - Leading the definition and evolution of an Infrastructure Engineering strategy and aligning to the wider Group Technology North Star, divisional strategic roadmaps, and industry standard best practices to ensure our infrastructure products & practices are enablers to the wider L&G strategic goals Operational Management & Governance - Taking accountability of Infrastructure Engineering operations, ensuring the Infrastructure Products are reliable, accessible, and compliant to the L&G Technology & InfoSec Risk Management frameworks. Management of Infrastructure Engineering costs, optimised for maximum value to support business sustainability & growth Ways of Working - Leading organisational consistency of DevSecOps supporting a common orchestration pipeline so that complexity is reduced, enabling enterprise efficiency, scalability, and sustainability. Driving and role modelling agile mindset and methodology, embedding a culture of collaboration, continuous improvement and transparency across the infrastructure engineering community, promoting the reduction of hand-offs and automation to increase velocity and quality Resourcing Strategy - Defining the Infrastructure Engineering resourcing strategy that incorporates a hybrid sourcing model (in/outsource, augment) so product teams are resourced appropriately with skilled resources, which can be flexed to support business demand. Promoting and enabling Infrastructure Engineering skills growth, to advance and retain our in-house Infrastructure Engineering specialist capabilities Industry Trends - Having visibility of emerging Infrastructure Engineering trends and assessing them to determine suitability and alignment within L&G so that we continually innovate our infrastructure products, ensuring our roadmaps incorporate the adoption of suitable emerging trends Qualifications What we're looking for You'll be well versed in running Agile Infrastructure Engineering teams Experience of deploying Platform Engineering capabilities An in-depth understanding of Agile and DevSecOps methodologies, technical understanding of products and their life cycles, and up-to-date knowledge on industry standards and best practices Knowledge of business models, operating models, financial models, budgeting, and risk management Knowledge of business ecosystems, SaaS, IaaS, PaaS, SOA, API, open data, micro services, event driven IT and predictive analytics and business intelligence/analytics Knowledge of Infrastructure technologies, including Data, Voice, Identity Management, Storage, Mainframe, and databases Additional Information When you commit to Legal & General, we'll commit to you too. That means we'll recognise and reward your hard work, your performance and your contribution. If you join us, you'll get access to some great benefits, including private medical insurance, 30 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You'll receive a car allowance of 12% of your annual salary, and you can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We're also proud to offer competitive family leave. You'll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of - both for our own products and at a range of high street stores and online offerings. Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you're open to find out more, we'd love to hear from you.
May 02, 2024
Full time
Company Description Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes. It's up to us in L&G Group functions - which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we're helping to improve our customers' lives, and contributing to the success of the business every day. Job Description We're looking for a Head of Infrastructure Engineering to join us in either London or Hove. You'll lead the cadre of Infrastructure Engineers that build, deploy and maintain the Infrastructure Products that underpin our application services on which our business depends. This is a key role that will bring together best thinking and practice from the technology industry and apply it to the needs and strategy of the L&G Businesses. The direction of travel is from traditional infrastructure to standardised and industrialised Infrastructure platform products, defined in code and delivered across hybrid cloud platforms. You'll also lead the adoption and maturing of Agile delivery practices by the Infrastructure Engineers - and ensure the development of the technical engineering capabilities necessary to deliver and maintain the required infrastructure products. What you'll be doing Strategy Accountability - Leading the definition and evolution of an Infrastructure Engineering strategy and aligning to the wider Group Technology North Star, divisional strategic roadmaps, and industry standard best practices to ensure our infrastructure products & practices are enablers to the wider L&G strategic goals Operational Management & Governance - Taking accountability of Infrastructure Engineering operations, ensuring the Infrastructure Products are reliable, accessible, and compliant to the L&G Technology & InfoSec Risk Management frameworks. Management of Infrastructure Engineering costs, optimised for maximum value to support business sustainability & growth Ways of Working - Leading organisational consistency of DevSecOps supporting a common orchestration pipeline so that complexity is reduced, enabling enterprise efficiency, scalability, and sustainability. Driving and role modelling agile mindset and methodology, embedding a culture of collaboration, continuous improvement and transparency across the infrastructure engineering community, promoting the reduction of hand-offs and automation to increase velocity and quality Resourcing Strategy - Defining the Infrastructure Engineering resourcing strategy that incorporates a hybrid sourcing model (in/outsource, augment) so product teams are resourced appropriately with skilled resources, which can be flexed to support business demand. Promoting and enabling Infrastructure Engineering skills growth, to advance and retain our in-house Infrastructure Engineering specialist capabilities Industry Trends - Having visibility of emerging Infrastructure Engineering trends and assessing them to determine suitability and alignment within L&G so that we continually innovate our infrastructure products, ensuring our roadmaps incorporate the adoption of suitable emerging trends Qualifications What we're looking for You'll be well versed in running Agile Infrastructure Engineering teams Experience of deploying Platform Engineering capabilities An in-depth understanding of Agile and DevSecOps methodologies, technical understanding of products and their life cycles, and up-to-date knowledge on industry standards and best practices Knowledge of business models, operating models, financial models, budgeting, and risk management Knowledge of business ecosystems, SaaS, IaaS, PaaS, SOA, API, open data, micro services, event driven IT and predictive analytics and business intelligence/analytics Knowledge of Infrastructure technologies, including Data, Voice, Identity Management, Storage, Mainframe, and databases Additional Information When you commit to Legal & General, we'll commit to you too. That means we'll recognise and reward your hard work, your performance and your contribution. If you join us, you'll get access to some great benefits, including private medical insurance, 30 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You'll receive a car allowance of 12% of your annual salary, and you can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We're also proud to offer competitive family leave. You'll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of - both for our own products and at a range of high street stores and online offerings. Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you're open to find out more, we'd love to hear from you.
Company Description Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand our customers and meet their needs, we've brought our protection, retirement income, savings, lending and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we're a fast-growing division with big, customer-centered ambitions. Job Description Closing date for applications - 05/04/2024. We have a fantastic opportunity for an IT Ops Service Support Analyst to join our Retail Support Services (RSS) team in either Hove, Cardiff or London! This is the ideal role for someone in service support looking for their next challenge. What you'll be doing Providing expertise, consultancy and resolution for incidents, requests & problems received and working with multiple level three support teams (internal and external), so that they can be resolved to the customer's satisfaction, within the agreed service levels. Proactive incident triage (and reduction of incidents) through problem analysis and identification of incident trends with recommendations to Product Owners for remedial action. Ensuring all support and maintenance provided by 3rd party suppliers, under the individual's control, is delivered within agreed service levels Escalating issues likely to cause an extended service outage, and service levels not being met, according to procedures in place Contributing to effective communication processes appropriate to the audience situation and the desired outcome Monitoring, reporting and broadcasting information relating to service availability, in respect of hardware and software, using appropriate systems as necessary Supporting ad hoc releases Contributing to the define, design, build and deliver stages of Continuity tests within sphere of influence, as per the rolling Disaster Recovery schedule Executing the delivery of assigned change initiatives adhering to change control procedures Complying with agreed methodology, standards, policies & procedures to produce a consistent high standard of support documentation, providing feedback and ideas so that performance is continually improved Qualifications What we're looking for ITIL Service Management (or equivalent) Working in a Service Support Role Awareness of Service Management Principles IT Service Management in an outsourced environment Appreciation of the Retail Investments & Workplace Pensions Industry and the regulatory frameworks Awareness of Agile delivery, Lean methodology and DevOps SQL (basic queries) Datadog AWS (nice to have) Additional Information If this opportunity excites you but you're not sure you meet all the requirements, or you'd like to know a bit more, please contact James Shields () Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you're open to find out more, we'd love to hear from you.
May 02, 2024
Full time
Company Description Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand our customers and meet their needs, we've brought our protection, retirement income, savings, lending and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we're a fast-growing division with big, customer-centered ambitions. Job Description Closing date for applications - 05/04/2024. We have a fantastic opportunity for an IT Ops Service Support Analyst to join our Retail Support Services (RSS) team in either Hove, Cardiff or London! This is the ideal role for someone in service support looking for their next challenge. What you'll be doing Providing expertise, consultancy and resolution for incidents, requests & problems received and working with multiple level three support teams (internal and external), so that they can be resolved to the customer's satisfaction, within the agreed service levels. Proactive incident triage (and reduction of incidents) through problem analysis and identification of incident trends with recommendations to Product Owners for remedial action. Ensuring all support and maintenance provided by 3rd party suppliers, under the individual's control, is delivered within agreed service levels Escalating issues likely to cause an extended service outage, and service levels not being met, according to procedures in place Contributing to effective communication processes appropriate to the audience situation and the desired outcome Monitoring, reporting and broadcasting information relating to service availability, in respect of hardware and software, using appropriate systems as necessary Supporting ad hoc releases Contributing to the define, design, build and deliver stages of Continuity tests within sphere of influence, as per the rolling Disaster Recovery schedule Executing the delivery of assigned change initiatives adhering to change control procedures Complying with agreed methodology, standards, policies & procedures to produce a consistent high standard of support documentation, providing feedback and ideas so that performance is continually improved Qualifications What we're looking for ITIL Service Management (or equivalent) Working in a Service Support Role Awareness of Service Management Principles IT Service Management in an outsourced environment Appreciation of the Retail Investments & Workplace Pensions Industry and the regulatory frameworks Awareness of Agile delivery, Lean methodology and DevOps SQL (basic queries) Datadog AWS (nice to have) Additional Information If this opportunity excites you but you're not sure you meet all the requirements, or you'd like to know a bit more, please contact James Shields () Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you're open to find out more, we'd love to hear from you.
Are you an experienced Systems Engineer? Are you looking for an exciting new challenge? Have you worked previously within Aerospace or Defence Sectors? This is an exciting opportunity for a Systems Engineer to join a growing business undergoing significant development.You will be involved in all areas of the project lifecycle from project inception to installation and commissioning completion. Systems EngineerPermanent PositionMonday to Friday - Hybrid working AvailableFlexible Start and Finish TimesPeterboroughSystems Engineer Job Description You will take the customer vision and requirements, stated standards and legislation for the product, and isolate the relevant parts. Then develop a set of requirements across multiple domain areas (Mechanical Engineering, Design, Electrical Engineering, Control systems, Instrumentation, Quality, Safety, Production etc.) You will take the lead in developing the customer-specific system design / architecture including Configuration Management. Create documentation that links customer requirements, standards and legislation to requirements, compliance statements, verification and validation activities and evidence. Produce documentation that describes the system from a requirements point of view (System Requirement Document, Contract Design Engineering Datasheets, and Order Datasheets Systems Engineer Essential Experience/Skills/Qualifications Have a strong understanding of basic systems engineering principles and the systems engineering V model, with the ability to implement this understanding in a dynamic working environment. Have a Bachelor's degree, HND, HNC or equivalent in a relevant subject, e.g. Engineering. A minimum of 5 years experience working in a systems engineering, ideally within Aerospace or the Defence Sector. Be able to demonstrate experience in a similar role and have experience in a design and engineering environment. Experience of new equipment development projects through the entire life cycle with experience of dealing with complex customer specifications. Systems Engineer Company Benefits Medical Cover Life Assurance Income Protection Cover Up to 12% Pension Contribution
May 02, 2024
Full time
Are you an experienced Systems Engineer? Are you looking for an exciting new challenge? Have you worked previously within Aerospace or Defence Sectors? This is an exciting opportunity for a Systems Engineer to join a growing business undergoing significant development.You will be involved in all areas of the project lifecycle from project inception to installation and commissioning completion. Systems EngineerPermanent PositionMonday to Friday - Hybrid working AvailableFlexible Start and Finish TimesPeterboroughSystems Engineer Job Description You will take the customer vision and requirements, stated standards and legislation for the product, and isolate the relevant parts. Then develop a set of requirements across multiple domain areas (Mechanical Engineering, Design, Electrical Engineering, Control systems, Instrumentation, Quality, Safety, Production etc.) You will take the lead in developing the customer-specific system design / architecture including Configuration Management. Create documentation that links customer requirements, standards and legislation to requirements, compliance statements, verification and validation activities and evidence. Produce documentation that describes the system from a requirements point of view (System Requirement Document, Contract Design Engineering Datasheets, and Order Datasheets Systems Engineer Essential Experience/Skills/Qualifications Have a strong understanding of basic systems engineering principles and the systems engineering V model, with the ability to implement this understanding in a dynamic working environment. Have a Bachelor's degree, HND, HNC or equivalent in a relevant subject, e.g. Engineering. A minimum of 5 years experience working in a systems engineering, ideally within Aerospace or the Defence Sector. Be able to demonstrate experience in a similar role and have experience in a design and engineering environment. Experience of new equipment development projects through the entire life cycle with experience of dealing with complex customer specifications. Systems Engineer Company Benefits Medical Cover Life Assurance Income Protection Cover Up to 12% Pension Contribution
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary The Engineer role is a key role within the team. With some domain knowledge, they are involved in the full lifecycle of features, often working with other engineers to deliver. They ensure continuous improvement, understand the department strategies and provide some input to some practices, toolkits and processes. Core Duties/Responsibilities - SFIA Responsibility Level: 2 - Assist Involve yourself in the implementation of software development processes, standards, and best practices to ensure consistent delivery of high-quality software products while ensuring you adhere to the over-arching Software Development Lifecycle and Agile TOM aligned to your Home Show individual engineering excellence and quality through appropriate use of analysis tools, control gates and peer reviews by inculcating news ways of thinking to improve design, productivity, and quality and promote these qualities in more junior members of your Squad and Home Show interest in the evaluation of emerging technologies, models, methods etc. on an ongoing basis to enable competitive differentiation and strengthening of existing product technology; involve yourself in adoption of these within your squad as required Contribute towards optimization of the engineering lifecycle through a systematic knowledge management and continuous learning process to better enable the organization to meet market and client needs Participate in code reviews for inculcating new ways of thinking to improve design, quality, etc. to drive higher engineering productivity and quality Escalate, document, and manage issues related to product design, feature set, and functionality at appropriate levels to ensure delivery goals are met as per defined plans Technical Responsibilities - SFIA Skill: Configuration management CFMG at Level 3 Applies tools, techniques and processes to track, log and correct information related to configuration items. Verifies and approves changes ensuring the protection of assets and components from unauthorised change, diversion and inappropriate use. Ensures that users comply with identification standards for object types, environments, processes, life cycles, documentation, versions, formats, baselines, releases and templates. Performs audits to check the accuracy of the information and undertakes any necessary corrective action under direction. Skills Capabilities and Attributes Agile Methodologies - Scrum Efficiency improvement Configuration management Release readiness Documentation / technical writing Process, data, system engineering Pension and Wealth Life and Pension system configuration Analysis and implementation of requirements, including: Workflow design and configuration Calculation Configuration Reporting solutions Work Management and MI Configuration Management Content Management Systems Compendia Administrator CAST GCW Compose Umbraco dotCMS XML, XSL, XQuery, XPath SQL, T-SQL Azure Cloud Platform, Amazon Web Services Azure DevOps Visual Studio Relevant Experience Any technical graduation; engineering, computer science, etc. Preferred, post-graduation in advanced computer science subjects and MBA in Systems Significant experience in engineering development for a Product SaaS organisation Experience in Financial Services preferred Experience in Pensions welcomed What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit. Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
May 02, 2024
Full time
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary The Engineer role is a key role within the team. With some domain knowledge, they are involved in the full lifecycle of features, often working with other engineers to deliver. They ensure continuous improvement, understand the department strategies and provide some input to some practices, toolkits and processes. Core Duties/Responsibilities - SFIA Responsibility Level: 2 - Assist Involve yourself in the implementation of software development processes, standards, and best practices to ensure consistent delivery of high-quality software products while ensuring you adhere to the over-arching Software Development Lifecycle and Agile TOM aligned to your Home Show individual engineering excellence and quality through appropriate use of analysis tools, control gates and peer reviews by inculcating news ways of thinking to improve design, productivity, and quality and promote these qualities in more junior members of your Squad and Home Show interest in the evaluation of emerging technologies, models, methods etc. on an ongoing basis to enable competitive differentiation and strengthening of existing product technology; involve yourself in adoption of these within your squad as required Contribute towards optimization of the engineering lifecycle through a systematic knowledge management and continuous learning process to better enable the organization to meet market and client needs Participate in code reviews for inculcating new ways of thinking to improve design, quality, etc. to drive higher engineering productivity and quality Escalate, document, and manage issues related to product design, feature set, and functionality at appropriate levels to ensure delivery goals are met as per defined plans Technical Responsibilities - SFIA Skill: Configuration management CFMG at Level 3 Applies tools, techniques and processes to track, log and correct information related to configuration items. Verifies and approves changes ensuring the protection of assets and components from unauthorised change, diversion and inappropriate use. Ensures that users comply with identification standards for object types, environments, processes, life cycles, documentation, versions, formats, baselines, releases and templates. Performs audits to check the accuracy of the information and undertakes any necessary corrective action under direction. Skills Capabilities and Attributes Agile Methodologies - Scrum Efficiency improvement Configuration management Release readiness Documentation / technical writing Process, data, system engineering Pension and Wealth Life and Pension system configuration Analysis and implementation of requirements, including: Workflow design and configuration Calculation Configuration Reporting solutions Work Management and MI Configuration Management Content Management Systems Compendia Administrator CAST GCW Compose Umbraco dotCMS XML, XSL, XQuery, XPath SQL, T-SQL Azure Cloud Platform, Amazon Web Services Azure DevOps Visual Studio Relevant Experience Any technical graduation; engineering, computer science, etc. Preferred, post-graduation in advanced computer science subjects and MBA in Systems Significant experience in engineering development for a Product SaaS organisation Experience in Financial Services preferred Experience in Pensions welcomed What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit. Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
WMS Implementation Specialist Location: Huntingdon, Cambridgeshire Salary: £37,000-£45,000 Summary: Seeking a highly skilled Manhattan Implementation Specialist for a full-time, permanent position. The role involves ensuring the seamless implementation of Manhattan WMS across both UK and European distribution centres. Acting as a link between IT and Operation teams, you will offer support and clarity on system integration. This position presents an excellent opportunity to shape the role according to individual expertise and vision. Key Responsibilities Collaborate with IT team to understand current systems and prepare for WMS implementation Support testing, configuration, and optimisation of Manhattan across distribution centres. Provide hands-on support for system changes, driving continuous improvement with 3PL distribution partner. Troubleshoot and resolve system issues, ensuring collaboration between Distribution and IS teams. Design and deliver training on Manhattan functionality to Distribution operatives. Analyse business processes, design new configurations, and collaborate with BI team on reporting. Oversee testing and quality assurance efforts to maintain solution integrity. Lead continuous improvement initiatives to optimise implementation processes. Skills & Experience Proven track record in WMS implementation, particularly with Manhattan. Strong communication and interpersonal skills for cross-functional collaboration. Analytical mindset, detail-oriented, and adaptable to changing priorities. Solid educational background and proficient IT skills. Experience with AS400 is a plus. All applicants MUST have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role. Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations.
May 02, 2024
Full time
WMS Implementation Specialist Location: Huntingdon, Cambridgeshire Salary: £37,000-£45,000 Summary: Seeking a highly skilled Manhattan Implementation Specialist for a full-time, permanent position. The role involves ensuring the seamless implementation of Manhattan WMS across both UK and European distribution centres. Acting as a link between IT and Operation teams, you will offer support and clarity on system integration. This position presents an excellent opportunity to shape the role according to individual expertise and vision. Key Responsibilities Collaborate with IT team to understand current systems and prepare for WMS implementation Support testing, configuration, and optimisation of Manhattan across distribution centres. Provide hands-on support for system changes, driving continuous improvement with 3PL distribution partner. Troubleshoot and resolve system issues, ensuring collaboration between Distribution and IS teams. Design and deliver training on Manhattan functionality to Distribution operatives. Analyse business processes, design new configurations, and collaborate with BI team on reporting. Oversee testing and quality assurance efforts to maintain solution integrity. Lead continuous improvement initiatives to optimise implementation processes. Skills & Experience Proven track record in WMS implementation, particularly with Manhattan. Strong communication and interpersonal skills for cross-functional collaboration. Analytical mindset, detail-oriented, and adaptable to changing priorities. Solid educational background and proficient IT skills. Experience with AS400 is a plus. All applicants MUST have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role. Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations.
Our large public sector client require an interim Head of IT Services. Working closely with key stakeholders, develop a vision for the continued development of IT Services and the Print Room, and provide leadership and management to the teams managed to realise the vision.Have an understanding of current technical solutions and be able to develop strategies to improve the full range of IT services. With a focus on:• Virtual technologies (server and desktop)• Network administration and IT infrastructure• Telephony systems (including VOIP)• Multi-site server suites• Data protection legislation• Quality frameworks and quality marks
May 02, 2024
Full time
Our large public sector client require an interim Head of IT Services. Working closely with key stakeholders, develop a vision for the continued development of IT Services and the Print Room, and provide leadership and management to the teams managed to realise the vision.Have an understanding of current technical solutions and be able to develop strategies to improve the full range of IT services. With a focus on:• Virtual technologies (server and desktop)• Network administration and IT infrastructure• Telephony systems (including VOIP)• Multi-site server suites• Data protection legislation• Quality frameworks and quality marks