This role involves:
Being the first point of contact to receive and log incidents/service requests from customers via telephone, email and customer service desk and processing accordingly.
Providing first and second line diagnosis, resolution and technical support.
Working as part of a busy, customer focussed team in a technically challenging environment to provide all ICT related services across the group structure.
The successful candidate will have experience of working in a 1st and 2nd line support role with good all-round technical knowledge of ICT in a multi-site environment and ability to analyse and successfully resolve complex problems. You will also possess excellent verbal and written communication, problem-solving, customer service and interpersonal skills and have a good knowledge and understanding of data protection principles.
Job Purpose
Reporting to the ICT Infrastructure Support Team Leader, the post holder will be part of the ICT team who provide ICT related services across the WATMOS group in Walsall and London.
The work of the post holder will directly impact upon services that support front line services, their continuity and delivery.
The post holder will be required to function effectively in a busy, customer focussed and technically challenging environment providing 1st and 2nd Line technical support.
We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.
In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.
May 01, 2024
Full time
This role involves:
Being the first point of contact to receive and log incidents/service requests from customers via telephone, email and customer service desk and processing accordingly.
Providing first and second line diagnosis, resolution and technical support.
Working as part of a busy, customer focussed team in a technically challenging environment to provide all ICT related services across the group structure.
The successful candidate will have experience of working in a 1st and 2nd line support role with good all-round technical knowledge of ICT in a multi-site environment and ability to analyse and successfully resolve complex problems. You will also possess excellent verbal and written communication, problem-solving, customer service and interpersonal skills and have a good knowledge and understanding of data protection principles.
Job Purpose
Reporting to the ICT Infrastructure Support Team Leader, the post holder will be part of the ICT team who provide ICT related services across the WATMOS group in Walsall and London.
The work of the post holder will directly impact upon services that support front line services, their continuity and delivery.
The post holder will be required to function effectively in a busy, customer focussed and technically challenging environment providing 1st and 2nd Line technical support.
We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.
In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Aug 19, 2022
Full time
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
About the Role
The post-holder will be expected to support development of the Centre’s networked PC servers and all the online services they provide. You will be required to maintain optimum configuration and performance of the servers, the supported applications they run and any databases they hold.
About You
Applicants must hold a degree in a relevant subject or have substantial relevant experience. You must have systems administration experience supporting core business platforms using Microsoft based technologies (AD, ADFS, DNS, DFS, DHCP, IIS, etc) and infrastructure including Citrix and VMware ESXi/vSAN. Strong knowledge in storage technologies/connectivity is essential. In addition, experience of supporting a Checkpoint Next Gen security firewalls is desirable. You should be well organised, with the ability to work under pressure and meet deadlines. You will have strong communication skills and a friendly, positive, customer service-orientated disposition.
About the Department
Applications are invited for the post of Research Systems Analyst (PC) for the Barts CR-UK Centre. The Centre comprises of the Barts Cancer Institute and the Centre for Cancer Prevention and is at the forefront of cancer research in the areas of haematological malignancy, pancreatic cancer, women’s cancers and male genitourinary cancers.
About Queen Mary
At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.
Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.
We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.
Benefits
We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.
The post is based at the Charterhouse Square Campus in London. It is full time (35 hours per week), permanent appointment, with an expected start date of 26/07/2021. The starting salary will be Grade 4, in the range of £34,220 - £40,194 per annum, inclusive of London Allowance.
Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.
Informal enquiries should be addressed to (Mohamed Ali) at mohamed.ali@qmul.ac.uk or on +44 (0) 020 7882 3547.
To apply for the role, please click the ‘apply’ button below.
The closing date for applications is 26th November 2021.
The School of Medicine and Athena SWAN Charter for Women in Science.
Valuing Diversity & Committed to Equality
Nov 16, 2021
Full time
About the Role
The post-holder will be expected to support development of the Centre’s networked PC servers and all the online services they provide. You will be required to maintain optimum configuration and performance of the servers, the supported applications they run and any databases they hold.
About You
Applicants must hold a degree in a relevant subject or have substantial relevant experience. You must have systems administration experience supporting core business platforms using Microsoft based technologies (AD, ADFS, DNS, DFS, DHCP, IIS, etc) and infrastructure including Citrix and VMware ESXi/vSAN. Strong knowledge in storage technologies/connectivity is essential. In addition, experience of supporting a Checkpoint Next Gen security firewalls is desirable. You should be well organised, with the ability to work under pressure and meet deadlines. You will have strong communication skills and a friendly, positive, customer service-orientated disposition.
About the Department
Applications are invited for the post of Research Systems Analyst (PC) for the Barts CR-UK Centre. The Centre comprises of the Barts Cancer Institute and the Centre for Cancer Prevention and is at the forefront of cancer research in the areas of haematological malignancy, pancreatic cancer, women’s cancers and male genitourinary cancers.
About Queen Mary
At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.
Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.
We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.
Benefits
We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.
The post is based at the Charterhouse Square Campus in London. It is full time (35 hours per week), permanent appointment, with an expected start date of 26/07/2021. The starting salary will be Grade 4, in the range of £34,220 - £40,194 per annum, inclusive of London Allowance.
Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.
Informal enquiries should be addressed to (Mohamed Ali) at mohamed.ali@qmul.ac.uk or on +44 (0) 020 7882 3547.
To apply for the role, please click the ‘apply’ button below.
The closing date for applications is 26th November 2021.
The School of Medicine and Athena SWAN Charter for Women in Science.
Valuing Diversity & Committed to Equality
Role: SNOC Analyst Salary: Up to £35,000 dependent on experience + benefits package Location: Onsite in London Candidates will be sponsored through SC and DV clearance for this role We are looking for a SNOC Analyst to join an established team triaging security related events and incidents. You will be joining a small team where there is opportunity for career development and progression. Skills required; + Security Information and Event Management (SIEM) tooling + Experience in a SOC environment + Basic understanding of networks and cyber security + Bonus skillsets: Juniper, general infrastructure skills ie virtualisations, windows Servers, SQL, Sharepoint If you are interested in discussing this SNOC Analyst role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
May 02, 2024
Full time
Role: SNOC Analyst Salary: Up to £35,000 dependent on experience + benefits package Location: Onsite in London Candidates will be sponsored through SC and DV clearance for this role We are looking for a SNOC Analyst to join an established team triaging security related events and incidents. You will be joining a small team where there is opportunity for career development and progression. Skills required; + Security Information and Event Management (SIEM) tooling + Experience in a SOC environment + Basic understanding of networks and cyber security + Bonus skillsets: Juniper, general infrastructure skills ie virtualisations, windows Servers, SQL, Sharepoint If you are interested in discussing this SNOC Analyst role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
2nd/3rd Line Support Analyst, Application Support - Financial/Banking - Windows, PowerShell, SQL. An exciting and challenging role providing 2nd/3rd Line Support/Systems Administration for numerous In House and 3rd Pary Applications in a mixed Windows/Linux environment - preferred candidates will have strong Database/SQL and Scripting skills and some Cloud experience AWS/Azure. Not essential but previous Financial/Banking background with some PeopleSoft, Cash Management/Risk and Payment Systems (SWIFT) all highly advantageous. Candidates are required to have a breadth and depth of Technical knowledge along with an unrivalled troubleshooting aptitude as you'll take ownership of incidents from start to finish and be covering a number of different areas from front to Back End as opposed to passing it on and escalating to other teams. Required Skills: Troubleshooting aptitude 2nd to none - someone who enjoys the technical challenge and finding resolutions to complex problems. Experience providing Application Support including installation/configuration, upgrading and troubleshooting both in person and remotely (via phone, e-mail, IM). Extensive experience of at least one Scripting Language - Powershell, Python, Ruby, JavaScript,Perl, SQL, Bash. In depth knowledge of Databases to DBA/Developer level including writing and troubleshooting SQl Code including performance issues - SQL Server/Oracle. Some Cloud experience, AWS or Azure Strong background in Windows and ideally some Linux/Unix OS's including supporting numerous Applications on mixed Windows/Linux Server platforms. Some Linux/Unix Systems Administration (Redhat, Centos) highly desirable. General Networking/Infrastructure Troubleshooting and Diagnostics - DNS, DHCP, TCP/IP, Firewalls Good understanding/operational experience of ITIL methodology with any certifications beneficial. Ability work well under pressure in a vibrant and busy environment. Non Essential But Highly Desirable Skills: Experience with payment/settlement systems - Swift, Euroclear etc. Previous experience supporting Futures & Options Trading, Risk and Settlement Systems. Linux/Unix System Administration - RedHat, Ubuntu, Solaris. Knowledge of at least one of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION/Patsystems, Trayport. Exchange Connectivity - ICE/LIFFE, Eurex, CME/CBOT, Euronext, Xetra, Chi-X, LME, LSE, NYSE. FIX Connectivity - Client On-boarding, Support/Troubleshooting of FIX Logs/Connections. Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa). Experience in Exchange and Vendor Management with a view to project managing exchange/system critical upgrades Whilst experience gained in Financial Markets or Financial Services - ideally banking - would be highly beneficial the core underlying Technical Skills are more important. Excellent Salary and Benefits to include: Inclusion in Personal and Company Bonus + Overtime 25 days holiday per year, increasing to 30 days. Pension Health Care, Health and Life Assurance Childcare Vouchers Season Ticket Loan Subsidised Gym Membership Cycle To Work Scheme There's a broad salary range which will be wholly dependent on level of skills and relevant Financial Industry experience. If you're an experienced Applications Support Analyst ready to take your career and technical expertise to the next level including learning a number of new skills then apply in strict confidence for more information.
May 02, 2024
Full time
2nd/3rd Line Support Analyst, Application Support - Financial/Banking - Windows, PowerShell, SQL. An exciting and challenging role providing 2nd/3rd Line Support/Systems Administration for numerous In House and 3rd Pary Applications in a mixed Windows/Linux environment - preferred candidates will have strong Database/SQL and Scripting skills and some Cloud experience AWS/Azure. Not essential but previous Financial/Banking background with some PeopleSoft, Cash Management/Risk and Payment Systems (SWIFT) all highly advantageous. Candidates are required to have a breadth and depth of Technical knowledge along with an unrivalled troubleshooting aptitude as you'll take ownership of incidents from start to finish and be covering a number of different areas from front to Back End as opposed to passing it on and escalating to other teams. Required Skills: Troubleshooting aptitude 2nd to none - someone who enjoys the technical challenge and finding resolutions to complex problems. Experience providing Application Support including installation/configuration, upgrading and troubleshooting both in person and remotely (via phone, e-mail, IM). Extensive experience of at least one Scripting Language - Powershell, Python, Ruby, JavaScript,Perl, SQL, Bash. In depth knowledge of Databases to DBA/Developer level including writing and troubleshooting SQl Code including performance issues - SQL Server/Oracle. Some Cloud experience, AWS or Azure Strong background in Windows and ideally some Linux/Unix OS's including supporting numerous Applications on mixed Windows/Linux Server platforms. Some Linux/Unix Systems Administration (Redhat, Centos) highly desirable. General Networking/Infrastructure Troubleshooting and Diagnostics - DNS, DHCP, TCP/IP, Firewalls Good understanding/operational experience of ITIL methodology with any certifications beneficial. Ability work well under pressure in a vibrant and busy environment. Non Essential But Highly Desirable Skills: Experience with payment/settlement systems - Swift, Euroclear etc. Previous experience supporting Futures & Options Trading, Risk and Settlement Systems. Linux/Unix System Administration - RedHat, Ubuntu, Solaris. Knowledge of at least one of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION/Patsystems, Trayport. Exchange Connectivity - ICE/LIFFE, Eurex, CME/CBOT, Euronext, Xetra, Chi-X, LME, LSE, NYSE. FIX Connectivity - Client On-boarding, Support/Troubleshooting of FIX Logs/Connections. Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa). Experience in Exchange and Vendor Management with a view to project managing exchange/system critical upgrades Whilst experience gained in Financial Markets or Financial Services - ideally banking - would be highly beneficial the core underlying Technical Skills are more important. Excellent Salary and Benefits to include: Inclusion in Personal and Company Bonus + Overtime 25 days holiday per year, increasing to 30 days. Pension Health Care, Health and Life Assurance Childcare Vouchers Season Ticket Loan Subsidised Gym Membership Cycle To Work Scheme There's a broad salary range which will be wholly dependent on level of skills and relevant Financial Industry experience. If you're an experienced Applications Support Analyst ready to take your career and technical expertise to the next level including learning a number of new skills then apply in strict confidence for more information.
The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. About Liquidnet Liquidnet is a next-generation agency execution specialist. Powered by technology that helps drive institutional alpha, our trading and liquidity network intelligently and securely connects the world's investors with the world's investments. Established in 1999 on the belief that there was a better way to trade, Liquidnet' journey began with a vision to create a platform that goes beyond traditional transactional models. We wanted to build a community where traders could connect, collaborate, and execute trades with confidence. Over the years, we've grown from a vision into a thriving ecosystem that empowers the buy side in ways never before imagined. We are committed to making trading more efficient, intelligent, and accessible. Our purpose guides every decision we make, from the tools we develop to the relationships we nurture with our Members. Role Overview This role sits within the Business Analysis team that is part of TP ICAP Technology Change Management. The role encompasses the elicitation and communication of requirements for changes across TP ICAP IT systems. Role Responsibilities Leads in the analysis of stakeholder objectives and produce clear documentation of requirements for Technology projects Agree documented user requirements with business and IT stakeholders Coordinate, hold and lead requirements gathering and process definition workshops with the business. Monitor, track issues, risks and dependencies on analysis and requirements work Contribute to the definition of business architecture and business solution design Work closely with Solution Architects and Development teams to define Technology solutions Participate and drive execution and delivery of strategic roadmaps Assists in the development of test plans, tests and test execution Ensure Project Manager is kept apprised of the status of the assigned projects and activities Ensure that appropriate levels of service are provided to meet current and future business needs Manage ad-hoc tasks as required Experience / Competences Essential Strong BA experience, within Financial Services Experience with vendor platforms (e.g. ION), RFQ platforms (e.g. MarketAxess) and FIX connectivity Experience in the testing of platforms and systems, using manual and automated testing methods including Knowledge of low latency order management and trading Good understanding of Bond and Credit Derivatives markets Understanding of the full project life cycle from requirements capture through to implementation and delivery Good knowledge of Front Office Process (voice and electronic broking methods, trade and order capture); would be advantageous to have knowledge of Middle Office Process (control and processing of transactions), or Back Office Process (Clearing, Settlement, Invoicing, payment and Confirmations) Strong problem solving, documentation and ability to work to tight deadlines Ability to work on multiple projects whilst managing multiple deadlines and differing priorities Ability to self-start, identify tasks required independently to fulfil project deliverables and work as a team member Writing skills - ability to produce documents in a clear, accurate and compelling manner Excellent communication skills at all levels (both written and oral) and strong presentation skills Ability to provide detailed and meaningful interpretation of information in a concise manner Ability to use own initiative, with strong personal organisation skills to work to tight deadlines Ability to develop new skills and understand new technology as required Service oriented and adaptable and resilient Results oriented and personal accountability Excellent attention to detail, highly organised with a proactive approach Strong analytical ability and problem solving skills Skilled in Microsoft applications software, inclusive of MS Visio and / or BPMN 2.0 Desired Experience within an agile environment A Good understanding of the front-to-back trade lifecycle Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - 135 Bishopsgate - London
May 02, 2024
Full time
The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. About Liquidnet Liquidnet is a next-generation agency execution specialist. Powered by technology that helps drive institutional alpha, our trading and liquidity network intelligently and securely connects the world's investors with the world's investments. Established in 1999 on the belief that there was a better way to trade, Liquidnet' journey began with a vision to create a platform that goes beyond traditional transactional models. We wanted to build a community where traders could connect, collaborate, and execute trades with confidence. Over the years, we've grown from a vision into a thriving ecosystem that empowers the buy side in ways never before imagined. We are committed to making trading more efficient, intelligent, and accessible. Our purpose guides every decision we make, from the tools we develop to the relationships we nurture with our Members. Role Overview This role sits within the Business Analysis team that is part of TP ICAP Technology Change Management. The role encompasses the elicitation and communication of requirements for changes across TP ICAP IT systems. Role Responsibilities Leads in the analysis of stakeholder objectives and produce clear documentation of requirements for Technology projects Agree documented user requirements with business and IT stakeholders Coordinate, hold and lead requirements gathering and process definition workshops with the business. Monitor, track issues, risks and dependencies on analysis and requirements work Contribute to the definition of business architecture and business solution design Work closely with Solution Architects and Development teams to define Technology solutions Participate and drive execution and delivery of strategic roadmaps Assists in the development of test plans, tests and test execution Ensure Project Manager is kept apprised of the status of the assigned projects and activities Ensure that appropriate levels of service are provided to meet current and future business needs Manage ad-hoc tasks as required Experience / Competences Essential Strong BA experience, within Financial Services Experience with vendor platforms (e.g. ION), RFQ platforms (e.g. MarketAxess) and FIX connectivity Experience in the testing of platforms and systems, using manual and automated testing methods including Knowledge of low latency order management and trading Good understanding of Bond and Credit Derivatives markets Understanding of the full project life cycle from requirements capture through to implementation and delivery Good knowledge of Front Office Process (voice and electronic broking methods, trade and order capture); would be advantageous to have knowledge of Middle Office Process (control and processing of transactions), or Back Office Process (Clearing, Settlement, Invoicing, payment and Confirmations) Strong problem solving, documentation and ability to work to tight deadlines Ability to work on multiple projects whilst managing multiple deadlines and differing priorities Ability to self-start, identify tasks required independently to fulfil project deliverables and work as a team member Writing skills - ability to produce documents in a clear, accurate and compelling manner Excellent communication skills at all levels (both written and oral) and strong presentation skills Ability to provide detailed and meaningful interpretation of information in a concise manner Ability to use own initiative, with strong personal organisation skills to work to tight deadlines Ability to develop new skills and understand new technology as required Service oriented and adaptable and resilient Results oriented and personal accountability Excellent attention to detail, highly organised with a proactive approach Strong analytical ability and problem solving skills Skilled in Microsoft applications software, inclusive of MS Visio and / or BPMN 2.0 Desired Experience within an agile environment A Good understanding of the front-to-back trade lifecycle Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - 135 Bishopsgate - London
The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. TP ICAP's Fusion platform is a multi-asset liquidity platform that is driving the transition of TP ICAP's Global Broking business from voice to electronic protocols. The platform enables clients to smoothly access TP ICAP's liquidity pools across all products, asset classes, brands and regions. It has been recognized as the OTC trading platform of the year by Risk Magazine Role Overview This role sits within the Fusion Platform team that is part of Global Broking division. The role encompasses the elicitation and communication of requirements for changes to Technology systems supporting the Fusion Platform. Role Responsibilities • Lead in the analysis of stakeholder objectives and produce clear documentation of requirements for Technology projects, including large scale and high priority business initiatives • Proactively ensure project requirements are captured and signed off by key senior Business and Technology stakeholders • Coordinate, hold and lead requirements gathering and process definition workshops with the business. Monitor, track issues, risks and dependencies on analysis and requirements work • Challenge stakeholders or other Technology teams where requirements or solutions are not in line with wider strategy, or lead to increased risk • Contribute to the definition of business architecture and business solution design • Act as a subject matter expert, actively contribute to decision making, identifying issues and shaping Business solutions • Work with Solution Architects and Development teams to transform business requirements into technical solutions • Understand and challenge requirements; proactively raise risks and issues to the Project Manager where identified • Define and manage User Acceptance Testing and end user training • Ensure that appropriate levels of service are provided to meet current and future business needs • Take responsibility for the quality of Business Analysis work within the same business line, peer review work and provide feedback • Actively coach and mentor other Business Analysts; providing guidance in best practices and ways of working • Contribute in the wider Business Analysis practice; help to improve processes and ways of working, actively contribute to developing in templates, methodologies and tools, and sharing knowledge and ideas with the wider Business Analysis community • Manage ad-hoc tasks as required Experience / Competences Essential • A good understanding of the front-to-back trade lifecycle, including client facing UI, trading, middle/back-office (booking, clearing), on-boarding, and reference data • Understanding of the full project life cycle from requirements capture through to implementation and delivery • Proven experience operating as a Senior Business Analyst in Financial Services Technology, ideally within an Agile development environment • Experience of using agile tooling to support team delivery • Experience of using design tools e.g. Figma to make Mock-ups to communicate concepts to the development team or Stakeholders Desired • Experience of delivering platforms and services across multiple teams • Experience of multi-year projects from inception to maintenance • Experience of mentoring colleagues and supporting colleague growth and advancement • Experience of Financial Messaging e.g. XML, FIX • Authentication Services and APIs e.g. OAuth2, Okta • Cloud Services e.g. AWS Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - 135 Bishopsgate - London
May 02, 2024
Full time
The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. TP ICAP's Fusion platform is a multi-asset liquidity platform that is driving the transition of TP ICAP's Global Broking business from voice to electronic protocols. The platform enables clients to smoothly access TP ICAP's liquidity pools across all products, asset classes, brands and regions. It has been recognized as the OTC trading platform of the year by Risk Magazine Role Overview This role sits within the Fusion Platform team that is part of Global Broking division. The role encompasses the elicitation and communication of requirements for changes to Technology systems supporting the Fusion Platform. Role Responsibilities • Lead in the analysis of stakeholder objectives and produce clear documentation of requirements for Technology projects, including large scale and high priority business initiatives • Proactively ensure project requirements are captured and signed off by key senior Business and Technology stakeholders • Coordinate, hold and lead requirements gathering and process definition workshops with the business. Monitor, track issues, risks and dependencies on analysis and requirements work • Challenge stakeholders or other Technology teams where requirements or solutions are not in line with wider strategy, or lead to increased risk • Contribute to the definition of business architecture and business solution design • Act as a subject matter expert, actively contribute to decision making, identifying issues and shaping Business solutions • Work with Solution Architects and Development teams to transform business requirements into technical solutions • Understand and challenge requirements; proactively raise risks and issues to the Project Manager where identified • Define and manage User Acceptance Testing and end user training • Ensure that appropriate levels of service are provided to meet current and future business needs • Take responsibility for the quality of Business Analysis work within the same business line, peer review work and provide feedback • Actively coach and mentor other Business Analysts; providing guidance in best practices and ways of working • Contribute in the wider Business Analysis practice; help to improve processes and ways of working, actively contribute to developing in templates, methodologies and tools, and sharing knowledge and ideas with the wider Business Analysis community • Manage ad-hoc tasks as required Experience / Competences Essential • A good understanding of the front-to-back trade lifecycle, including client facing UI, trading, middle/back-office (booking, clearing), on-boarding, and reference data • Understanding of the full project life cycle from requirements capture through to implementation and delivery • Proven experience operating as a Senior Business Analyst in Financial Services Technology, ideally within an Agile development environment • Experience of using agile tooling to support team delivery • Experience of using design tools e.g. Figma to make Mock-ups to communicate concepts to the development team or Stakeholders Desired • Experience of delivering platforms and services across multiple teams • Experience of multi-year projects from inception to maintenance • Experience of mentoring colleagues and supporting colleague growth and advancement • Experience of Financial Messaging e.g. XML, FIX • Authentication Services and APIs e.g. OAuth2, Okta • Cloud Services e.g. AWS Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - 135 Bishopsgate - London
3rd Line MSP Engineer Role: IT Project Engineer Location: Leeds Salary: £30K-£45K (DOE) Interviewing Immediately - Apply Now Are you looking for a new job role in a very accessible area in Leeds, with great opportunities and room to develop? This award-winning IT company have been providing expert IT solutions in the market for a number of years. Now, they are looking for a new 3rd Line Engineer to deal with their installations, migrations, configurations and ongoing support of computers, networks, servers, cloud environments, hardware and software both remotely and on-site for a large range of reputable clients. You will also be used an escalation point for the 2nd Line Engineers in addition to site visits and project work. This company offers plenty of training and can guarantee the progression you deserve. With one of the best benefits packages around, and a quality-oriented approach, this could well be the perfect fit you've been searching for. We are looking for someone with the following skills: Office365 - inc migrations SharePoint Migrations DNS / DHCP / TCP/IP Windows Server - 2019 Windows 7/8/10 Cloud Solutions VMWare & Hyper-V Installations / Clustering Networking Routers & Switches - L2 & L3 MSP experience This role would be suitable for: Helpdesk Support, 3rd Line, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 02, 2024
Full time
3rd Line MSP Engineer Role: IT Project Engineer Location: Leeds Salary: £30K-£45K (DOE) Interviewing Immediately - Apply Now Are you looking for a new job role in a very accessible area in Leeds, with great opportunities and room to develop? This award-winning IT company have been providing expert IT solutions in the market for a number of years. Now, they are looking for a new 3rd Line Engineer to deal with their installations, migrations, configurations and ongoing support of computers, networks, servers, cloud environments, hardware and software both remotely and on-site for a large range of reputable clients. You will also be used an escalation point for the 2nd Line Engineers in addition to site visits and project work. This company offers plenty of training and can guarantee the progression you deserve. With one of the best benefits packages around, and a quality-oriented approach, this could well be the perfect fit you've been searching for. We are looking for someone with the following skills: Office365 - inc migrations SharePoint Migrations DNS / DHCP / TCP/IP Windows Server - 2019 Windows 7/8/10 Cloud Solutions VMWare & Hyper-V Installations / Clustering Networking Routers & Switches - L2 & L3 MSP experience This role would be suitable for: Helpdesk Support, 3rd Line, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Cherry Professional - Relationship Led Recruitment
Derby, Derbyshire
IT Support Analyst £25k - £26k Derby DE1 Monday to Friday - 8am to 4pmPermanent Opportunity - Office Based A fantastic opportunity has arisen for an experienced Support Analyst to provide 1st and 2nd line support service to our pretigious legal client based in DE1. The successful candidate will maintain the computers system, all applications, records, and staff queries.You will also be proactive, innovative, and forward thinking to help drive the business forwardand be an integral part of the IT infastructure! What we're looking for: - Previous IT support experience in a legal practice- Experience of computer hardware repair and knowledge of modern technology- Knowledge of Partner for Windows- Knowledge of Microsoft SQL Server Management Studio- Knowledge of O365 applications and Microsoft 365 Admin Centre and Exchange The finer elements of the role include: - To provide 1st and 2nd line support for all PC's, printers, photocopiers, franking machines, and other electronic equipment- Support, manage and maintain servers, network, communication links and the infrastructure as necessary, work within budgets and agreed external support as appropriate- Support all members of staff across all office locations, travelling will be required (4 areas in Derbyshire)- Develop and support all applications such as Partner for Windows, Microsoft O365, Big Hand and others- Liaise with Midland Telecom in maintaining and managing connectivity, telephone system and telephone numbers- Work with the Finance and Systems Manager in preparing and implementing the business plan for IT and meeting the agreed firm's objectives- Be proactive in offering quality IT training, support and guidance to all staff ensuring good working practices are adhered to, resulting in an efficient and streamlined service- Liaise with the HR Manager to train all new employees on their first day of induction on company systems, to then follow up on a regularly so that good work practices are adhered too, and systems are fully understood- Update and review policies on an annual basis relating to IT, to include but not limited to: Disaster Recovery, Business Continuity, Information Management and Facilities, Data Protection, e-mail, and InternetCherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.
May 02, 2024
Full time
IT Support Analyst £25k - £26k Derby DE1 Monday to Friday - 8am to 4pmPermanent Opportunity - Office Based A fantastic opportunity has arisen for an experienced Support Analyst to provide 1st and 2nd line support service to our pretigious legal client based in DE1. The successful candidate will maintain the computers system, all applications, records, and staff queries.You will also be proactive, innovative, and forward thinking to help drive the business forwardand be an integral part of the IT infastructure! What we're looking for: - Previous IT support experience in a legal practice- Experience of computer hardware repair and knowledge of modern technology- Knowledge of Partner for Windows- Knowledge of Microsoft SQL Server Management Studio- Knowledge of O365 applications and Microsoft 365 Admin Centre and Exchange The finer elements of the role include: - To provide 1st and 2nd line support for all PC's, printers, photocopiers, franking machines, and other electronic equipment- Support, manage and maintain servers, network, communication links and the infrastructure as necessary, work within budgets and agreed external support as appropriate- Support all members of staff across all office locations, travelling will be required (4 areas in Derbyshire)- Develop and support all applications such as Partner for Windows, Microsoft O365, Big Hand and others- Liaise with Midland Telecom in maintaining and managing connectivity, telephone system and telephone numbers- Work with the Finance and Systems Manager in preparing and implementing the business plan for IT and meeting the agreed firm's objectives- Be proactive in offering quality IT training, support and guidance to all staff ensuring good working practices are adhered to, resulting in an efficient and streamlined service- Liaise with the HR Manager to train all new employees on their first day of induction on company systems, to then follow up on a regularly so that good work practices are adhered too, and systems are fully understood- Update and review policies on an annual basis relating to IT, to include but not limited to: Disaster Recovery, Business Continuity, Information Management and Facilities, Data Protection, e-mail, and InternetCherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.
Broster Buchanan are partnered with a household brand name in the manufacturing industry who are looking for a systems focused Solution Architect ideally with some manufacturing/FMCG/retail industry experience to join on a permanent basis for some BAU and some exciting new project work.This role is being offered with a package of up to £74k (up to £61.7k basic + 10% bonus + £6k car allowance cash or lease up to £7.1k) and offers flexible working with Tuesdays and Wednesdays onsite near Burton Latimer and the rest remote. Responsibilities: Collaborate with the business stakeholders to understand their requirements, developing high-level and low-level detailed solution designs taking into consideration scalability, reliability and security using appropriate technologies, frameworks and tools Design integrated solutions to support the automation of processes to increase operational efficiency and better data -driven decision-making Identify potential risks and bottlenecks in solution designs and provide mitigating strategies Create and maintain architectural documentation including system diagrams, technical specifications and best practice guidelines Effectively communicate technical concepts and architecture designs to non-technical stakeholders collaborating with cross-functional teams including business analysts, project managers and IT infrastructure teams Strategic leverage of core systems for example PowerPlatform and Boomi within solution designs ensuring economy of scale advantages are realised Responsibilities: In-depth knowledge of architectural principles, design patterns and software development methodologies. A systems focused solution architect background is essential for this role, with some infrastructure architecture experience being beneficial. The ability to create high-level and low-level technical designs to meet business requirements Proficiency working in a hybrid cloud environment architecting on-prem, cloud, and hybrid solutions Knowledge of integration platforms preferably Boomi and familiarity with API design and management Understanding of development principles and lifecycles relating to business applications and data management systems Good understanding of business processes and systems including WMS, ERP & APS Any exposure to PowerPlatform, PowerApps or PowerAutomate would be beneficial, as would an FMCG/Retail/Manufacturing background, but isn't essential Benefits: 25 days AL + bank holidays Double matched pension contribution at 12% from employer at 6% from employee Private medical cover through BUPA If you are interested please click apply and share your CV.
May 02, 2024
Full time
Broster Buchanan are partnered with a household brand name in the manufacturing industry who are looking for a systems focused Solution Architect ideally with some manufacturing/FMCG/retail industry experience to join on a permanent basis for some BAU and some exciting new project work.This role is being offered with a package of up to £74k (up to £61.7k basic + 10% bonus + £6k car allowance cash or lease up to £7.1k) and offers flexible working with Tuesdays and Wednesdays onsite near Burton Latimer and the rest remote. Responsibilities: Collaborate with the business stakeholders to understand their requirements, developing high-level and low-level detailed solution designs taking into consideration scalability, reliability and security using appropriate technologies, frameworks and tools Design integrated solutions to support the automation of processes to increase operational efficiency and better data -driven decision-making Identify potential risks and bottlenecks in solution designs and provide mitigating strategies Create and maintain architectural documentation including system diagrams, technical specifications and best practice guidelines Effectively communicate technical concepts and architecture designs to non-technical stakeholders collaborating with cross-functional teams including business analysts, project managers and IT infrastructure teams Strategic leverage of core systems for example PowerPlatform and Boomi within solution designs ensuring economy of scale advantages are realised Responsibilities: In-depth knowledge of architectural principles, design patterns and software development methodologies. A systems focused solution architect background is essential for this role, with some infrastructure architecture experience being beneficial. The ability to create high-level and low-level technical designs to meet business requirements Proficiency working in a hybrid cloud environment architecting on-prem, cloud, and hybrid solutions Knowledge of integration platforms preferably Boomi and familiarity with API design and management Understanding of development principles and lifecycles relating to business applications and data management systems Good understanding of business processes and systems including WMS, ERP & APS Any exposure to PowerPlatform, PowerApps or PowerAutomate would be beneficial, as would an FMCG/Retail/Manufacturing background, but isn't essential Benefits: 25 days AL + bank holidays Double matched pension contribution at 12% from employer at 6% from employee Private medical cover through BUPA If you are interested please click apply and share your CV.
Are you a SOC Lead looking for your next career move? Are you Gosport or Glasgow based? If so read on! This role can be based from either Gosport or Glasgow and is a Hybrid position, so offers the perfect mix of office and home based.The Shift Lead within the ADS SOC Service is a key leadership role responsible for overseeing day-to-day operations, managing the SOC team during shifts, and ensuring effective security analysis, incident response, and monitoring of client infrastructure. Reporting to the SOC Operations Manager, the Shift Lead is a critical escalation point during incidents, contributing to process development, and plays a pivotal role in continual service improvement and staff development. What you'll be doing: Team oversight - Directly manage and oversee all Analysts during assigned shifts. Security analysis and incident response - Lead security analysis efforts, incident classification, and incident response actions. Monitoring client security infrastructure - Oversee the continuous monitoring of client infrastructure. SOC escalation point - Act as a key escalation point during incidents, advising on containment points and response strategies. Threat understanding - Maintain a deep understanding of evolving cybersecurity threats What you will bring: Experience with SIEM tools including Splunk, QRadar, and Sentinel. Ability to assess and impact business changes on the security posture. Possess current certifications for enterprise level security platforms. Extensive experience in a SOC environment with a proven track record of incident response & security analysis. Excellent leadership, communication, and interpersonal skills Strong understanding of cybersecurity threats, attack vectors, and industry best practices This role offers fantastic training and development, suited to each individuals needs. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: PermanentLocation: Gosport or GlasgowSecurity Clearance Level: SC Cleared, must be eligible for DVInternal Recruiter: RebeccaSalary: £58,000-65,000 dependant on experienceBenefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund Loved reading about this job and want to know more about us? Our Aerospace, Defence and Security business designs, develops and deploys digital solutions that bring clients enduring business value across the UK's Public and Private sectors. We foster a culture in which employees feel valued and supported, delivering exceptional rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
May 02, 2024
Full time
Are you a SOC Lead looking for your next career move? Are you Gosport or Glasgow based? If so read on! This role can be based from either Gosport or Glasgow and is a Hybrid position, so offers the perfect mix of office and home based.The Shift Lead within the ADS SOC Service is a key leadership role responsible for overseeing day-to-day operations, managing the SOC team during shifts, and ensuring effective security analysis, incident response, and monitoring of client infrastructure. Reporting to the SOC Operations Manager, the Shift Lead is a critical escalation point during incidents, contributing to process development, and plays a pivotal role in continual service improvement and staff development. What you'll be doing: Team oversight - Directly manage and oversee all Analysts during assigned shifts. Security analysis and incident response - Lead security analysis efforts, incident classification, and incident response actions. Monitoring client security infrastructure - Oversee the continuous monitoring of client infrastructure. SOC escalation point - Act as a key escalation point during incidents, advising on containment points and response strategies. Threat understanding - Maintain a deep understanding of evolving cybersecurity threats What you will bring: Experience with SIEM tools including Splunk, QRadar, and Sentinel. Ability to assess and impact business changes on the security posture. Possess current certifications for enterprise level security platforms. Extensive experience in a SOC environment with a proven track record of incident response & security analysis. Excellent leadership, communication, and interpersonal skills Strong understanding of cybersecurity threats, attack vectors, and industry best practices This role offers fantastic training and development, suited to each individuals needs. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: PermanentLocation: Gosport or GlasgowSecurity Clearance Level: SC Cleared, must be eligible for DVInternal Recruiter: RebeccaSalary: £58,000-65,000 dependant on experienceBenefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund Loved reading about this job and want to know more about us? Our Aerospace, Defence and Security business designs, develops and deploys digital solutions that bring clients enduring business value across the UK's Public and Private sectors. We foster a culture in which employees feel valued and supported, delivering exceptional rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
Job Description We're looking for a Development DBA to join our IT Systems Integration team in Leighton Buzzard or Milton Keynes supporting our business and IT departments. This role will be an expansion to an already existing well established team of DBAs/Engineers and Analysts ready to support the Group's expansion.You will be working with some very talented people who are always looking to move forward with the latest and greatest technology, this role will demand great attention to detail and an analytical mind-set. It will be a chance for someone who is looking to get into the data world or expand on their analytical knowledge and mind-set with a new challenge. Key Responsibility: Senior Technical advisor and T-SQL Development champion. Managing and maintaining the Connells Group Database Environment. Working closing with IT Development teams and Production DBAs on troubleshooting Production systems. Work within the Infrastructure & Architecture team as a SQL Developer. Owning the SQL performance enhancement projects for the group. Understanding the in-house application architecture. Liaising with 3 rd parties to solve problems with bespoke systems. Working on major projects. Enforcing group security controls and best practices. Documenting and implementing all SQL configuration change. Assist DBA's with SQL related issues. Development of data collection processes. Skills Required: Excellent knowledge of T-SQL and SQL Development best practices. Minimum 5 years SQL Developer experience. Excellent working knowledge of full Microsoft SQL Server stack (SSAS, SSIS, and SSRS). Understanding Development methodologies and ITIL processes. Advanced monitoring skills across multiple technologies. Understanding of SQL Server architecture to Microsoft standards. Exposure to automation deployment tools such as Azure DevOps, OctopusDeploy. Knowledge of best practices and IT operations in an always-on, HADR (High Availability Disaster Recovery). Desirable Skills: Ability to read and understand Programming languages: C# &; Python. Cloud services: Azure SaaS, PaaS, IaaS. Worked with Azure Data Platforms: Azure Data Factory & Azure Fabric Strong working knowledge of PowerShell. Connells Group is one of the largest and most successful estate agency and property services providers in the UK and as of March 2021 also encompasses Countrywide. Founded in 1936 and with a network of over 1,200 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.CF00395
May 02, 2024
Full time
Job Description We're looking for a Development DBA to join our IT Systems Integration team in Leighton Buzzard or Milton Keynes supporting our business and IT departments. This role will be an expansion to an already existing well established team of DBAs/Engineers and Analysts ready to support the Group's expansion.You will be working with some very talented people who are always looking to move forward with the latest and greatest technology, this role will demand great attention to detail and an analytical mind-set. It will be a chance for someone who is looking to get into the data world or expand on their analytical knowledge and mind-set with a new challenge. Key Responsibility: Senior Technical advisor and T-SQL Development champion. Managing and maintaining the Connells Group Database Environment. Working closing with IT Development teams and Production DBAs on troubleshooting Production systems. Work within the Infrastructure & Architecture team as a SQL Developer. Owning the SQL performance enhancement projects for the group. Understanding the in-house application architecture. Liaising with 3 rd parties to solve problems with bespoke systems. Working on major projects. Enforcing group security controls and best practices. Documenting and implementing all SQL configuration change. Assist DBA's with SQL related issues. Development of data collection processes. Skills Required: Excellent knowledge of T-SQL and SQL Development best practices. Minimum 5 years SQL Developer experience. Excellent working knowledge of full Microsoft SQL Server stack (SSAS, SSIS, and SSRS). Understanding Development methodologies and ITIL processes. Advanced monitoring skills across multiple technologies. Understanding of SQL Server architecture to Microsoft standards. Exposure to automation deployment tools such as Azure DevOps, OctopusDeploy. Knowledge of best practices and IT operations in an always-on, HADR (High Availability Disaster Recovery). Desirable Skills: Ability to read and understand Programming languages: C# &; Python. Cloud services: Azure SaaS, PaaS, IaaS. Worked with Azure Data Platforms: Azure Data Factory & Azure Fabric Strong working knowledge of PowerShell. Connells Group is one of the largest and most successful estate agency and property services providers in the UK and as of March 2021 also encompasses Countrywide. Founded in 1936 and with a network of over 1,200 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.CF00395
Employer Description: We are a British-owned integrated multi-disciplinary engineering consultancy of over 900 staff in 21 offices across the UK. Our driving motivation is to be a 'Force for Good', as it is our aim to improve the quality of people's lives from our employees to our clients, through to the communities we work in and our planet as a whole through the work we do. From the buildings that surround you, the roads and bridges you cross, all related to the infrastructure that we create, we aim to offer the most sustainable possibilities to shape the places, communities and society that we live in through meeting our client's needs. Through the path we are on to delivering a green future, the result is something that everyone can be proud of. Named as Building's Engineering Consultant of the Year in 2023, we're known for delivering outstanding sustainable projects for our communities, planet, and society. Some of these projects have recently received industry accolades, including Cleveland Pools winning the Conservation and Regeneration category at the Construction Excellence South West Awards 2023;?Bay Technology Centre named Commercial Project of the Year at the British Construction Industry Awards 2022; YGG Tan-y-Lan picked out in the Integration and Collaborative Working category at Construction Excellence Wales Awards 2022; The Deaf Academy singled out for its Universal Design at the Civic Trust Awards 2022; and Bristol's iconic waterfront Wapping Wharf Living sweeping up at the Bristol Property Awards. Take a look at our 2023 end of year film and get a feel for what we're all about. Main Role / Responsibilities will include but not be limited to : Capturing market data and business intelligence that helps steer our strategic direction and shapes our strategy Sourcing and analysing sector-based market data to support tactical approaches to work winning, service development and marketing campaigns Developing and maintaining internal data sources and reporting that tracks success across our organisational structures: regions, sectors, divisions Desirable Skills: A curiosity to understand how our business and markets work will be crucial. You won't be expected to have that understanding as a new recruit but it will be an important part of your career development. Hydrock's services are focused on the built environment, construction and energy & environment markets. Experience in those areas is not necessary but a desire to learn about them will be essential to your growth in the role. The role is equally suited to an analytical mind that wants to develop more commercial/economic understanding, as it is to a commercial/economic mind that wants to develop more analytical skills. Personal Qualities: Team player Analytical Desired Qualifications: Entry Requirements: Standard Entry: Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role) Plus: 5 GCSEs, including English and Maths at Grade 4 (C) or above Experience with using Excel and Microsoft products (or similar) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Salary: 16-17 Year Old Rate - £12,979.00,18-20 Year Old Rate - £17,440.00, 21+ Rate £23,200 Working Hours: Monday - Thursday 8:30am - 5:15pm Friday 8:30am - 4:00pm - 37.5 hours a week - 1 hour lunch Company Perks: Inspiring and supportive colleagues Reward for progression and hard work An opportunity to develop your soft skills, as well your technical skills Competitive starting salary Excellent health benefits 25 days of holiday (buy/sell up to five days), accrue 1 day extra every 2 years, with bonus holidays too! An earlier finish on Friday (4pm!) An opportunity to give back: "Day off for good cause" (on a workday) A huge range of flexible benefits, including climate perks and an EV car leasing scheme Future Prospects: Have the scope to develop on to Level 5 and Level 6 qualifications should you chose to Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 02, 2024
Full time
Employer Description: We are a British-owned integrated multi-disciplinary engineering consultancy of over 900 staff in 21 offices across the UK. Our driving motivation is to be a 'Force for Good', as it is our aim to improve the quality of people's lives from our employees to our clients, through to the communities we work in and our planet as a whole through the work we do. From the buildings that surround you, the roads and bridges you cross, all related to the infrastructure that we create, we aim to offer the most sustainable possibilities to shape the places, communities and society that we live in through meeting our client's needs. Through the path we are on to delivering a green future, the result is something that everyone can be proud of. Named as Building's Engineering Consultant of the Year in 2023, we're known for delivering outstanding sustainable projects for our communities, planet, and society. Some of these projects have recently received industry accolades, including Cleveland Pools winning the Conservation and Regeneration category at the Construction Excellence South West Awards 2023;?Bay Technology Centre named Commercial Project of the Year at the British Construction Industry Awards 2022; YGG Tan-y-Lan picked out in the Integration and Collaborative Working category at Construction Excellence Wales Awards 2022; The Deaf Academy singled out for its Universal Design at the Civic Trust Awards 2022; and Bristol's iconic waterfront Wapping Wharf Living sweeping up at the Bristol Property Awards. Take a look at our 2023 end of year film and get a feel for what we're all about. Main Role / Responsibilities will include but not be limited to : Capturing market data and business intelligence that helps steer our strategic direction and shapes our strategy Sourcing and analysing sector-based market data to support tactical approaches to work winning, service development and marketing campaigns Developing and maintaining internal data sources and reporting that tracks success across our organisational structures: regions, sectors, divisions Desirable Skills: A curiosity to understand how our business and markets work will be crucial. You won't be expected to have that understanding as a new recruit but it will be an important part of your career development. Hydrock's services are focused on the built environment, construction and energy & environment markets. Experience in those areas is not necessary but a desire to learn about them will be essential to your growth in the role. The role is equally suited to an analytical mind that wants to develop more commercial/economic understanding, as it is to a commercial/economic mind that wants to develop more analytical skills. Personal Qualities: Team player Analytical Desired Qualifications: Entry Requirements: Standard Entry: Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role) Plus: 5 GCSEs, including English and Maths at Grade 4 (C) or above Experience with using Excel and Microsoft products (or similar) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Salary: 16-17 Year Old Rate - £12,979.00,18-20 Year Old Rate - £17,440.00, 21+ Rate £23,200 Working Hours: Monday - Thursday 8:30am - 5:15pm Friday 8:30am - 4:00pm - 37.5 hours a week - 1 hour lunch Company Perks: Inspiring and supportive colleagues Reward for progression and hard work An opportunity to develop your soft skills, as well your technical skills Competitive starting salary Excellent health benefits 25 days of holiday (buy/sell up to five days), accrue 1 day extra every 2 years, with bonus holidays too! An earlier finish on Friday (4pm!) An opportunity to give back: "Day off for good cause" (on a workday) A huge range of flexible benefits, including climate perks and an EV car leasing scheme Future Prospects: Have the scope to develop on to Level 5 and Level 6 qualifications should you chose to Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
IT Manager - Sheffield Our client based in Sheffield is currently seeking a skilled IT Services Manager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical services. A deep understanding of ITIL, SLA management, strong networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing, and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL processes, and manage SLAs and KPIs. Lead and mentor team, and provide technical guidance. Skills / Experience: Expertise in server administration, virtualization, and cloud technologies. Proficiency in complex networking, Cisco, and Fortinet deployments. In-depth knowledge of Microsoft 365, including Intune and Autopilot. Experience in end-user computing support and cybersecurity best practices. Proven leadership skills, and effective team management. Monitor system performance, optimize, and ensure SLA adherence. Respond to escalated issues promptly, and implement service improvements. Stay updated with emerging technologies. Cisco CCNP or CCNA certification. Fortinet Certified. Microsoft Azure certifications. ITIL 4 certification, 2+ years managing ITIL-based service functions. Familiarity with ISO 27001 and Cyber Essentials standards. Excellent leadership, and communication skills. Benefits: Hybrid working, Mon-Wed office based, Thurs/Friday WFH Flexible working 25 days + Birthday off Life Assurance Learning and development opportunities Interested? Please Click Apply Now! IT Manager - Sheffield
May 02, 2024
Full time
IT Manager - Sheffield Our client based in Sheffield is currently seeking a skilled IT Services Manager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical services. A deep understanding of ITIL, SLA management, strong networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing, and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL processes, and manage SLAs and KPIs. Lead and mentor team, and provide technical guidance. Skills / Experience: Expertise in server administration, virtualization, and cloud technologies. Proficiency in complex networking, Cisco, and Fortinet deployments. In-depth knowledge of Microsoft 365, including Intune and Autopilot. Experience in end-user computing support and cybersecurity best practices. Proven leadership skills, and effective team management. Monitor system performance, optimize, and ensure SLA adherence. Respond to escalated issues promptly, and implement service improvements. Stay updated with emerging technologies. Cisco CCNP or CCNA certification. Fortinet Certified. Microsoft Azure certifications. ITIL 4 certification, 2+ years managing ITIL-based service functions. Familiarity with ISO 27001 and Cyber Essentials standards. Excellent leadership, and communication skills. Benefits: Hybrid working, Mon-Wed office based, Thurs/Friday WFH Flexible working 25 days + Birthday off Life Assurance Learning and development opportunities Interested? Please Click Apply Now! IT Manager - Sheffield
IT Support Analyst - Temporary £23 - £27 per hour Hybrid - London office - 2/3 days per week Are you an experienced 1st and 2nd Line IT Support Analyst? We are recruiting for a IT Support Analyst with a strong background in delivering 1st and 2nd line helpdesk support and managing the service desk. You will also be involved in project based work and supporting the manager in delivering the IT strategy. To apply, you should have a solid technical background, with experience in providing technical support to end-users. Have experience in managing and maintaining hardware, software, and network infrastructure. Additionally, you will have experience in managing user accounts, configuring laptops, and mobile devices, to ensuring they comply with all policies and standards. Skills and experienced required:Previous experience of working in an IT Helpdesk / Service Desk roleExcellent communication skills, with a customer-centric approach to your workExperience of troubleshooting technical issues related to operating systems, applications, and hardware Knowledge of network environments and concepts such as TCP/IP, DHCP, DNS and network security technologies Experience of Windows based administration tools such as Active Directory and Group Policy. Understanding of ITIL, including incident management, change management and configuration management Excellent knowledge of Microsoft Office - technical understanding of Azure and Microsoft 365 Experience of using a broad range of cloud-based applications and services.Strong work ethic with a positive approach and problem solving skills
May 02, 2024
Full time
IT Support Analyst - Temporary £23 - £27 per hour Hybrid - London office - 2/3 days per week Are you an experienced 1st and 2nd Line IT Support Analyst? We are recruiting for a IT Support Analyst with a strong background in delivering 1st and 2nd line helpdesk support and managing the service desk. You will also be involved in project based work and supporting the manager in delivering the IT strategy. To apply, you should have a solid technical background, with experience in providing technical support to end-users. Have experience in managing and maintaining hardware, software, and network infrastructure. Additionally, you will have experience in managing user accounts, configuring laptops, and mobile devices, to ensuring they comply with all policies and standards. Skills and experienced required:Previous experience of working in an IT Helpdesk / Service Desk roleExcellent communication skills, with a customer-centric approach to your workExperience of troubleshooting technical issues related to operating systems, applications, and hardware Knowledge of network environments and concepts such as TCP/IP, DHCP, DNS and network security technologies Experience of Windows based administration tools such as Active Directory and Group Policy. Understanding of ITIL, including incident management, change management and configuration management Excellent knowledge of Microsoft Office - technical understanding of Azure and Microsoft 365 Experience of using a broad range of cloud-based applications and services.Strong work ethic with a positive approach and problem solving skills
The company: A thriving company in the Durham area is looking to expand their Cyber security services for their large client base. They are on a journey of service excellence and are looking for proactive team players to join them in their growth. With an aim for technical excellence, this company offers strong progression and training opportunities, alongside the opportunity to work alongside some of the best in the industry. The role: As a Security Analyst, where you will play a pivotal role in developing and enhancing the SIEM and Endpoint Detection and Response platforms. You will be supporting the expanding SOC service and will play a pivotal role in defining what cyber excellence looks like. This is a great greenfield opportunity to put best practice processes in place, and use your proactive way of working to make a difference. This position is ideal for someone passionate about cybersecurity and eager to drive digital transformation for our clients. Day to Day of the role: Assist in customer onboarding to the Security Operations Centre (SOC) and SIEM. Create and implement new detection rules for the SIEM. Analyse and respond to alerts from SIEM solutions, focusing on identifying unusual and anomalous behaviours within our information systems. Conduct proactive threat and vulnerability searches within our information systems. Collaborate with Incident Response team members to contain and resolve security incidents. Continuously enhance the security posture for both our organisation and our clients. Required Skills & Qualifications: Prior experience working in a Security Operations Centre. Demonstrable expertise with SIEM, EDR, and Vulnerability Scanning tools, preferably Microsoft Sentinel and Defender. Proficiency in developing SOC triage runbooks. Ability to set up data connectors and integrate with third-party APIs and applications. Experience in creating and implementing use cases for analytics and threat hunting. Skill in fine-tuning SIEM platforms to reduce false positives and enhance automation. Relevant certifications in the field of cybersecurity. Strong analytical abilities and effective problem-solving skills. Resilience under pressure and adeptness in prioritising workloads. Benefits: 27 Days Annual Leave Your birthday off 7% matched pension contribution Hybrid and flexible workign options Annual pay reviews Enhanced sick pay benefit Car lease scheme Training programmes Progression plans Perk box membership 4 months full pay maternity leave And more! Next Steps? If you would like to know anything more about this role or even just want to hear what other Infrastructure, Cloud and Security positions I have that may also be a good match for you then please apply to this advert / or catch me on LinkedIn "Hayley Bee You must be fully eligible to work in the UK to apply to this position and be able to travel into office on occasion
May 02, 2024
Full time
The company: A thriving company in the Durham area is looking to expand their Cyber security services for their large client base. They are on a journey of service excellence and are looking for proactive team players to join them in their growth. With an aim for technical excellence, this company offers strong progression and training opportunities, alongside the opportunity to work alongside some of the best in the industry. The role: As a Security Analyst, where you will play a pivotal role in developing and enhancing the SIEM and Endpoint Detection and Response platforms. You will be supporting the expanding SOC service and will play a pivotal role in defining what cyber excellence looks like. This is a great greenfield opportunity to put best practice processes in place, and use your proactive way of working to make a difference. This position is ideal for someone passionate about cybersecurity and eager to drive digital transformation for our clients. Day to Day of the role: Assist in customer onboarding to the Security Operations Centre (SOC) and SIEM. Create and implement new detection rules for the SIEM. Analyse and respond to alerts from SIEM solutions, focusing on identifying unusual and anomalous behaviours within our information systems. Conduct proactive threat and vulnerability searches within our information systems. Collaborate with Incident Response team members to contain and resolve security incidents. Continuously enhance the security posture for both our organisation and our clients. Required Skills & Qualifications: Prior experience working in a Security Operations Centre. Demonstrable expertise with SIEM, EDR, and Vulnerability Scanning tools, preferably Microsoft Sentinel and Defender. Proficiency in developing SOC triage runbooks. Ability to set up data connectors and integrate with third-party APIs and applications. Experience in creating and implementing use cases for analytics and threat hunting. Skill in fine-tuning SIEM platforms to reduce false positives and enhance automation. Relevant certifications in the field of cybersecurity. Strong analytical abilities and effective problem-solving skills. Resilience under pressure and adeptness in prioritising workloads. Benefits: 27 Days Annual Leave Your birthday off 7% matched pension contribution Hybrid and flexible workign options Annual pay reviews Enhanced sick pay benefit Car lease scheme Training programmes Progression plans Perk box membership 4 months full pay maternity leave And more! Next Steps? If you would like to know anything more about this role or even just want to hear what other Infrastructure, Cloud and Security positions I have that may also be a good match for you then please apply to this advert / or catch me on LinkedIn "Hayley Bee You must be fully eligible to work in the UK to apply to this position and be able to travel into office on occasion
1st Line Support, Service Desk Support Analyst required by our client, a thriving analytics company who are already the leaders in their niche sector with their superb intelligence platform. They have an established SaaS product in the Telecoms sector, and as part of a new phase of growth are now looking for a Service Desk Support Analyst to join their team. This 1st Line Support Analyst role will see you providing daily Service Desk Support to external client end-users for their telecoms software application. You will be required to have experience in providing IT support to end-users on a helpdesk/service desk, ability to troubleshoot IT issues, and have excellent customer-focused communication skills. Your IT experience will include desktop technologies, such as: Windows OS O365 Active Directory Desktop Hardware/IP Phones/Printers Basic Windows Server Basic Network Infrastructure Software and Business Applications They can offer a salary of up to £27,000 (depending on experience), plus great benefits, including: 9 day fortnight/4.5 day working week 25 days holiday with buy/sell option Life assurance and private medical insurance Health and well-being programmes Excellent personal learning and development structure Unique opportunity to work on a ground-breaking product in a niche sector 2 days per week in office (or more if you prefer!) They promote an amazingly diverse and inclusive culture which focuses on taking care of the wellbeing of their staff as well as providing great work challenges and fantastic career progression! To be considered for this 1st Line Support, Service Desk Support Analyst position, please send your CV to Jennifer Palmer at IT Recruitment Solutions. 1st Line Support, Service Desk Support, Helpdesk Support, IT Support, Customer Support, Telecoms, VOIP, Telephony, Reigate, Surrey, Hybrid £25,000 - £27,000 + Benefits
May 02, 2024
Full time
1st Line Support, Service Desk Support Analyst required by our client, a thriving analytics company who are already the leaders in their niche sector with their superb intelligence platform. They have an established SaaS product in the Telecoms sector, and as part of a new phase of growth are now looking for a Service Desk Support Analyst to join their team. This 1st Line Support Analyst role will see you providing daily Service Desk Support to external client end-users for their telecoms software application. You will be required to have experience in providing IT support to end-users on a helpdesk/service desk, ability to troubleshoot IT issues, and have excellent customer-focused communication skills. Your IT experience will include desktop technologies, such as: Windows OS O365 Active Directory Desktop Hardware/IP Phones/Printers Basic Windows Server Basic Network Infrastructure Software and Business Applications They can offer a salary of up to £27,000 (depending on experience), plus great benefits, including: 9 day fortnight/4.5 day working week 25 days holiday with buy/sell option Life assurance and private medical insurance Health and well-being programmes Excellent personal learning and development structure Unique opportunity to work on a ground-breaking product in a niche sector 2 days per week in office (or more if you prefer!) They promote an amazingly diverse and inclusive culture which focuses on taking care of the wellbeing of their staff as well as providing great work challenges and fantastic career progression! To be considered for this 1st Line Support, Service Desk Support Analyst position, please send your CV to Jennifer Palmer at IT Recruitment Solutions. 1st Line Support, Service Desk Support, Helpdesk Support, IT Support, Customer Support, Telecoms, VOIP, Telephony, Reigate, Surrey, Hybrid £25,000 - £27,000 + Benefits
Technical Analyst - Citrix - Terraform - VMware - London. My Financial Services client are looking for a Technical Analyst to be rsponsible for end-to-end design, support, and improvement of Citrix environment, as well as provide strategic direction for Citrix and modern workspace environment. You will be implementing and supporting of my clients Citrix on-prem and Cloud environment, the engineering processes, and best practices to enable the infrastructure required for application hosting in public cloud. Responsibilities: Support and improve overall architecture of the Citrix environment Ownership of regular patching, risk and Pentest mitigations Assist across the technology and the business with new application deployments Ensure resilience, reliability and supportability across all areas of control Provide BAU third line technical support and fault resolution to the Service Desk and Application Support as required: Ensure checks, maintenance, domain, and data security at the highest level Provide technical and strategic guidance on any business projects requiring desktop/mobile services Proactively monitor and manage the operational health of the Citrix environment using Experience: Citrix XenDesktop, XenApp, Azure VDA and Citrix Cloud DaaS, Azure Cloud - (Must) Terraform, Azure ADO (Must) Microsoft Windows 10 and Windows Servers VMWare FSLogix Zscaler AppSense/Ivanti Modern Endpoint Management (MS InTune MDM & MAM, SCCM) DNS/DHCP/GPO PowerShell Windows 10 life cycle Management including Autopilot Identity and Access Management including AD, AAD, AAD Connect, SSO, MFA,Conditional Access, ADFS Exchange Online, Teams, or Mimecast, would be an advantage
May 02, 2024
Full time
Technical Analyst - Citrix - Terraform - VMware - London. My Financial Services client are looking for a Technical Analyst to be rsponsible for end-to-end design, support, and improvement of Citrix environment, as well as provide strategic direction for Citrix and modern workspace environment. You will be implementing and supporting of my clients Citrix on-prem and Cloud environment, the engineering processes, and best practices to enable the infrastructure required for application hosting in public cloud. Responsibilities: Support and improve overall architecture of the Citrix environment Ownership of regular patching, risk and Pentest mitigations Assist across the technology and the business with new application deployments Ensure resilience, reliability and supportability across all areas of control Provide BAU third line technical support and fault resolution to the Service Desk and Application Support as required: Ensure checks, maintenance, domain, and data security at the highest level Provide technical and strategic guidance on any business projects requiring desktop/mobile services Proactively monitor and manage the operational health of the Citrix environment using Experience: Citrix XenDesktop, XenApp, Azure VDA and Citrix Cloud DaaS, Azure Cloud - (Must) Terraform, Azure ADO (Must) Microsoft Windows 10 and Windows Servers VMWare FSLogix Zscaler AppSense/Ivanti Modern Endpoint Management (MS InTune MDM & MAM, SCCM) DNS/DHCP/GPO PowerShell Windows 10 life cycle Management including Autopilot Identity and Access Management including AD, AAD, AAD Connect, SSO, MFA,Conditional Access, ADFS Exchange Online, Teams, or Mimecast, would be an advantage
Role : Infrastructure Engineer Location : Central London, 2-3 times a week Salary : £50,000 - £55,000 + Benefits The position: The purpose of this role is to support Microsoft O365, Hybrid Cloud with Azure, including Linux Web Hosting and solutions for applications, databases, desktops, cloud services and a largely Microsoft based platform within agreed service levels and quality standards with minimal disruption to users, work with other IT and business colleagues and 3rd parties on IT projects, change requests and other initiatives and provide informed technical advice to staff and all IT users. Main Duties And Responsibilities Administration of O365, including SharePoint. Administration of O365 suite of products including Security, Defender, Teams and Exchange Azure Hybrid Cloud administration and support, taking responsibility for the more advanced support and solutions deployment. Using Intune to manage and update the organisations PC's, laptops and mobile devices. Support the companies network infrastructure which includes Aruba, Cisco, and Juniper technologies. Manage the AvePoint and Azure backup system for operation and restore readiness. Operate as technical advisor to 1st line service desk analysts and support technical projects, maintenance and other change and operational activities in your areas of expertise. Organise own workload and ensure agreed quality standards, service levels and project and change timescales are met and with minimal disruption to users. Contribute technical advice and support to impact assessments and solutions for service, change and new requirement requests and ensure compliance with change control practices. Write technical HLDs/LLDs, work instructions and user documentation and present technical options and guidance clearly and concisely in technical and non-technical documents tailored to audience. Build and maintain successful relationships with key contacts in departments and 3rd parties to ensure their requirements are taken on board and incidents are resolved effectively, cohesively and in a timely fashion. Conduct daily checks and constantly monitor systems, analyse trends, and take remedial action as appropriate and in conjunction with Heads of Technical Infrastructure Ensure all investigations and solutions consider security such as malware and viruses and that security incidents are resolved immediately to constantly mitigate risks to the live system. Undertake technical projects as required by the IT management team. Please apply for more information!
May 02, 2024
Full time
Role : Infrastructure Engineer Location : Central London, 2-3 times a week Salary : £50,000 - £55,000 + Benefits The position: The purpose of this role is to support Microsoft O365, Hybrid Cloud with Azure, including Linux Web Hosting and solutions for applications, databases, desktops, cloud services and a largely Microsoft based platform within agreed service levels and quality standards with minimal disruption to users, work with other IT and business colleagues and 3rd parties on IT projects, change requests and other initiatives and provide informed technical advice to staff and all IT users. Main Duties And Responsibilities Administration of O365, including SharePoint. Administration of O365 suite of products including Security, Defender, Teams and Exchange Azure Hybrid Cloud administration and support, taking responsibility for the more advanced support and solutions deployment. Using Intune to manage and update the organisations PC's, laptops and mobile devices. Support the companies network infrastructure which includes Aruba, Cisco, and Juniper technologies. Manage the AvePoint and Azure backup system for operation and restore readiness. Operate as technical advisor to 1st line service desk analysts and support technical projects, maintenance and other change and operational activities in your areas of expertise. Organise own workload and ensure agreed quality standards, service levels and project and change timescales are met and with minimal disruption to users. Contribute technical advice and support to impact assessments and solutions for service, change and new requirement requests and ensure compliance with change control practices. Write technical HLDs/LLDs, work instructions and user documentation and present technical options and guidance clearly and concisely in technical and non-technical documents tailored to audience. Build and maintain successful relationships with key contacts in departments and 3rd parties to ensure their requirements are taken on board and incidents are resolved effectively, cohesively and in a timely fashion. Conduct daily checks and constantly monitor systems, analyse trends, and take remedial action as appropriate and in conjunction with Heads of Technical Infrastructure Ensure all investigations and solutions consider security such as malware and viruses and that security incidents are resolved immediately to constantly mitigate risks to the live system. Undertake technical projects as required by the IT management team. Please apply for more information!
IT Business Analyst - Hybrid, Edinburgh Up to £60,000 + benefits (bonus etc) Head Resourcing are working with a Fintech company who are looking for an experienced IT Business Analyst to join the team. With a 30+ year history they are at the forefront of technology and offer great development opportunities. The successful applicant will join a dedicated and passionate team responsible for the development and support of our web-based services. This is a hybrid role with one day per week in the office based just outside Edinburgh with the rest of the week working from home. Key Responsibilities and Deliverables The successful applicant must possess relevant and demonstrable experience in the following areas: Be able to comfortably work under your own initiative but also as part of wider project and / or functional teams to develop and deliver client specific solutions - ensuring that the end solution is not only of the highest quality but is also fit for purpose. Provide accurate estimates for all analysis activities to assist with estimating project costs / timescales. Deliver analysis activities to the budget, timescales and quality criteria of the relevant development project or maintenance release through the complete lifecycle (and during the post release warranty period). Gather and document business requirements (both general requirements - relating to business policies, standards and needs - and technical requirements - relating to technical policies and / or constraints) and transform them into detailed business / functional and non-functional / operational requirements. Analyse, review, and improve existing business analysis artefacts and processes (e.g. models, diagrams, interface specifications, documentation) or create and maintain these artefacts, if they do not already exist. Collate and review existing requirements, assess status of deliverables through information gathering and gap analysis and identify new / enhanced requirements. Along with the project / programme manager and the Head of Business Analysis, participate in and enforce the Change Management / Change Control Process. Be able to balance workload across a number of different services. Operate as a key liaison between client and technical teams with a particular focus on translating business requirements from internal / external users into the information needed by developers and / or database analysts (DBA) and review any technical documentation produced by the technical team members. Review and / or assist testers with the development of test cases, test scripts and test accounts. Along with testers and internal / external project stakeholders, evaluate and approve delivered solutions for deployment into system test (SYS), user acceptance test (UAT) and production environments. Essential Skills and Experience The successful applicant must have experience in the following areas: Advanced oral and written communication skills - including expertise in delivering presentations / demonstrations and facilitating / participating in workshops, often involving the various working groups for the services that the Business Analysis functional area supports. Provide guidance / support to less experienced business analysts Peer review documentation produced by less experienced business analysts. Assist with scoping and feasibility exercises. Assist with the preparation of business cases. Ability to communicate well and form strong working relationships within and across teams / departments / organisations - e.g. peers, managers and senior managers. Extensive problem solving abilities. Skills in translating complex business requirements (both general and technical) into high quality functional and non-functional requirements that the required solution needs to provide. Ability to work independently - with minimal supervision - as well as work collaboratively to identify, understand and document non-functional requirements (e.g. having awareness of system, infrastructure, and security considerations but consulting with subject matter experts (SMEs) when necessary). Experience in dealing with stakeholders at various levels, including senior management. Knowledge of User Experience / User Interface design considerations. Experience of documenting user journeys, analysing use cases and defining process models using an industry standard graphical modelling language like Unified Modelling Language (UML). Additional/Desirable Skills and Experience Although not essential, additional skills/experience in any of the following areas are also beneficial: Experience in the Financial Services industry - preferably with a working knowledge of the Life and Pensions and/or Fund Management sectors. Working knowledge of data models and database principles. Awareness of Project Management methodologies and activities. Appreciation of web-based technologies. The ability to perform data analysis using scripting languages (e.g. SQL) and / or advanced Excel skills would be of benefit. Experience of XML messaging. Experience of Management Information / Reporting. Experience of user interface (UI) and / or user experience (UX) design.
May 02, 2024
Full time
IT Business Analyst - Hybrid, Edinburgh Up to £60,000 + benefits (bonus etc) Head Resourcing are working with a Fintech company who are looking for an experienced IT Business Analyst to join the team. With a 30+ year history they are at the forefront of technology and offer great development opportunities. The successful applicant will join a dedicated and passionate team responsible for the development and support of our web-based services. This is a hybrid role with one day per week in the office based just outside Edinburgh with the rest of the week working from home. Key Responsibilities and Deliverables The successful applicant must possess relevant and demonstrable experience in the following areas: Be able to comfortably work under your own initiative but also as part of wider project and / or functional teams to develop and deliver client specific solutions - ensuring that the end solution is not only of the highest quality but is also fit for purpose. Provide accurate estimates for all analysis activities to assist with estimating project costs / timescales. Deliver analysis activities to the budget, timescales and quality criteria of the relevant development project or maintenance release through the complete lifecycle (and during the post release warranty period). Gather and document business requirements (both general requirements - relating to business policies, standards and needs - and technical requirements - relating to technical policies and / or constraints) and transform them into detailed business / functional and non-functional / operational requirements. Analyse, review, and improve existing business analysis artefacts and processes (e.g. models, diagrams, interface specifications, documentation) or create and maintain these artefacts, if they do not already exist. Collate and review existing requirements, assess status of deliverables through information gathering and gap analysis and identify new / enhanced requirements. Along with the project / programme manager and the Head of Business Analysis, participate in and enforce the Change Management / Change Control Process. Be able to balance workload across a number of different services. Operate as a key liaison between client and technical teams with a particular focus on translating business requirements from internal / external users into the information needed by developers and / or database analysts (DBA) and review any technical documentation produced by the technical team members. Review and / or assist testers with the development of test cases, test scripts and test accounts. Along with testers and internal / external project stakeholders, evaluate and approve delivered solutions for deployment into system test (SYS), user acceptance test (UAT) and production environments. Essential Skills and Experience The successful applicant must have experience in the following areas: Advanced oral and written communication skills - including expertise in delivering presentations / demonstrations and facilitating / participating in workshops, often involving the various working groups for the services that the Business Analysis functional area supports. Provide guidance / support to less experienced business analysts Peer review documentation produced by less experienced business analysts. Assist with scoping and feasibility exercises. Assist with the preparation of business cases. Ability to communicate well and form strong working relationships within and across teams / departments / organisations - e.g. peers, managers and senior managers. Extensive problem solving abilities. Skills in translating complex business requirements (both general and technical) into high quality functional and non-functional requirements that the required solution needs to provide. Ability to work independently - with minimal supervision - as well as work collaboratively to identify, understand and document non-functional requirements (e.g. having awareness of system, infrastructure, and security considerations but consulting with subject matter experts (SMEs) when necessary). Experience in dealing with stakeholders at various levels, including senior management. Knowledge of User Experience / User Interface design considerations. Experience of documenting user journeys, analysing use cases and defining process models using an industry standard graphical modelling language like Unified Modelling Language (UML). Additional/Desirable Skills and Experience Although not essential, additional skills/experience in any of the following areas are also beneficial: Experience in the Financial Services industry - preferably with a working knowledge of the Life and Pensions and/or Fund Management sectors. Working knowledge of data models and database principles. Awareness of Project Management methodologies and activities. Appreciation of web-based technologies. The ability to perform data analysis using scripting languages (e.g. SQL) and / or advanced Excel skills would be of benefit. Experience of XML messaging. Experience of Management Information / Reporting. Experience of user interface (UI) and / or user experience (UX) design.