Reigate and Banstead Borough Council
Reigate & Banstead Borough Council, Castlefield Road, Reigate, UK
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking someone to join them as a Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of CRM, API’s, SQL and SQL Server, ETL software, automation, ftp, DOS scripting, webservices and PowerBI. This could be:
with the Granicus govService CRM platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
supporting legacy batch work using scheduled tasks, ftp and DOS scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please contact: Kenton Reader, Business Improvement Team Leader on Tel: 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing Date: 16 October 2023
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Oct 04, 2023
Full time
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking someone to join them as a Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of CRM, API’s, SQL and SQL Server, ETL software, automation, ftp, DOS scripting, webservices and PowerBI. This could be:
with the Granicus govService CRM platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
supporting legacy batch work using scheduled tasks, ftp and DOS scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please contact: Kenton Reader, Business Improvement Team Leader on Tel: 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing Date: 16 October 2023
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
WHAT YOU'LL DO As a Senior Knowledge Analyst (SKA) In a Client Focused role within BCG's Marketing, Sales, & Pricing Practice Area, you will work in a growing global team helping to grow our Ecommerce Marketplace offering and deliver impactful client work. You will do this by utilizing your own individual expertise and institutional assets (products, tools, data, workshops, frameworks, surveys, domain-specific data and related expertise, etc.). You will contribute on client projects and proposals by contributing relevant analysis and insights and help case teams create strong impact for the client. While contributing to client cases, workshops and proposals, occasional travel to serve clients onsite during staffing assignments is expected to understand client requirements, and design / develop solutions. As a Client Focused Senior Knowledge Analyst, you will support commercialization efforts for the Ecommerce Marketplace offering, in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Knowledge Analyst, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise. BCG's Ecommerce Marketplace team helps clients to build new avenues for commercial growth, both launching brand-owned Ecommerce Marketplaces and optimizing revenue and profitability through established 3rd party Ecommerce Marketplaces (e.g. Amazon, Flipkart, Lazada). As a Subject Matter Expert, you will bring experience in digital acquisition, conversion rate optimization, and category growth strategy through Ecommerce Marketplaces. You will also work cross-sector, with experience from either Telecoms, Consumer Packaged Goods, Retail, Travel, Hospitality, or B2B sectors being advantageous. YOU'RE GOOD AT Researching customer needs and experiences in Ecommerce Marketplace channels Developing digital marketing/SEO, online advertising, conversion rate optimization, and category growth strategies in Ecommerce Marketplace channels Solving strategic problems through formulating relevant research and/or analytical approaches Ecommerce Marketplace and Digital Growth strategy Communicating with case teams and clients team members, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working Being flexible and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Navigating complexity and ambiguity YOU BRING (EXPERIENCE & QUALIFICATIONS) 1-2+ years of consulting experience in in Ecommerce Marketplace digital marketing/SEO, online advertising, conversion rate optimization, and growth strategy; candidates with consulting experience strongly preferred In lieu of consulting experience, 2+ years minimum industry experience required; 3-6+ years of industry experience strongly preferred Ability to analyze quantitative and qualitative data Inputs to develop marketing and commercial plans to drive digital growth in Ecommerce Marketplace channels Bachelor's Degree required (advanced degree preferred) Fluency in English; other languages requested in certain locations Strong business acumen and problem-solving capabilities Strong written and verbal communication skills As a Client Focus KT, you will work face to face with clients and with BCG Project Leaders, Associates and Consultants. In the period between cases, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up a diverse pool of knowledge positions that allow us to pursue exciting, innovative knowledge careers. The Knowledge Team (KT) is a group of functional and/or industry experts leveraging deep domain knowledge to enable insight for case teams and clients. KT members are affiliated to BCG Practice Areas, plugged into the strategic agenda and building and deploying leading edge IP data tools/assets to deliver insight. BCG's Knowledge Team members have the opportunity to be staffed on cases and help co-create insights with case teams and clients through expert perspectives on industry trends, delivery of proprietary data or tools in a particular function and complex research and analysis of market information. KT members also support the PA's business development and proposals and help to organize and codify the knowledge that enables BCG to deliver superior business value for its clients.
May 02, 2024
Full time
WHAT YOU'LL DO As a Senior Knowledge Analyst (SKA) In a Client Focused role within BCG's Marketing, Sales, & Pricing Practice Area, you will work in a growing global team helping to grow our Ecommerce Marketplace offering and deliver impactful client work. You will do this by utilizing your own individual expertise and institutional assets (products, tools, data, workshops, frameworks, surveys, domain-specific data and related expertise, etc.). You will contribute on client projects and proposals by contributing relevant analysis and insights and help case teams create strong impact for the client. While contributing to client cases, workshops and proposals, occasional travel to serve clients onsite during staffing assignments is expected to understand client requirements, and design / develop solutions. As a Client Focused Senior Knowledge Analyst, you will support commercialization efforts for the Ecommerce Marketplace offering, in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Knowledge Analyst, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise. BCG's Ecommerce Marketplace team helps clients to build new avenues for commercial growth, both launching brand-owned Ecommerce Marketplaces and optimizing revenue and profitability through established 3rd party Ecommerce Marketplaces (e.g. Amazon, Flipkart, Lazada). As a Subject Matter Expert, you will bring experience in digital acquisition, conversion rate optimization, and category growth strategy through Ecommerce Marketplaces. You will also work cross-sector, with experience from either Telecoms, Consumer Packaged Goods, Retail, Travel, Hospitality, or B2B sectors being advantageous. YOU'RE GOOD AT Researching customer needs and experiences in Ecommerce Marketplace channels Developing digital marketing/SEO, online advertising, conversion rate optimization, and category growth strategies in Ecommerce Marketplace channels Solving strategic problems through formulating relevant research and/or analytical approaches Ecommerce Marketplace and Digital Growth strategy Communicating with case teams and clients team members, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working Being flexible and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Navigating complexity and ambiguity YOU BRING (EXPERIENCE & QUALIFICATIONS) 1-2+ years of consulting experience in in Ecommerce Marketplace digital marketing/SEO, online advertising, conversion rate optimization, and growth strategy; candidates with consulting experience strongly preferred In lieu of consulting experience, 2+ years minimum industry experience required; 3-6+ years of industry experience strongly preferred Ability to analyze quantitative and qualitative data Inputs to develop marketing and commercial plans to drive digital growth in Ecommerce Marketplace channels Bachelor's Degree required (advanced degree preferred) Fluency in English; other languages requested in certain locations Strong business acumen and problem-solving capabilities Strong written and verbal communication skills As a Client Focus KT, you will work face to face with clients and with BCG Project Leaders, Associates and Consultants. In the period between cases, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up a diverse pool of knowledge positions that allow us to pursue exciting, innovative knowledge careers. The Knowledge Team (KT) is a group of functional and/or industry experts leveraging deep domain knowledge to enable insight for case teams and clients. KT members are affiliated to BCG Practice Areas, plugged into the strategic agenda and building and deploying leading edge IP data tools/assets to deliver insight. BCG's Knowledge Team members have the opportunity to be staffed on cases and help co-create insights with case teams and clients through expert perspectives on industry trends, delivery of proprietary data or tools in a particular function and complex research and analysis of market information. KT members also support the PA's business development and proposals and help to organize and codify the knowledge that enables BCG to deliver superior business value for its clients.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. BCG Platinion As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for our clients, from data strategies to next-generation customer journey solutions and transformational business models. We solve the most daunting challenges that companies face today and envision for tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery excellence. Platinion was founded in 2000. Since then, we have grown continuously and successfully. Today we have offices in Europe, North and South America, Asia Pacific and Africa. Practice Area Profile We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do Are you passionate about harnessing the power of Generative AI to solve real-world problems? As a world-renowned and leading AI Consulting firm, we are actively seeking hands-on GenAI experts to join The AI Platforms Group. We are recruiting for a variety of positions, across seniorities, from entry-level to managers. If you're ready to take your career to the next level and contribute to the frontier of technology, apply today! Join us in shaping the future with AI. The AI Platforms Group is BCG's global centre for the design and build of AI platforms. Headquartered in London, we serve our global clients with industry insights, solution design, platform choice, technology strategy, and AI/GenAI build. As an AI Solution Architect within our AI Platforms group, you will play an instrumental role in shaping the future of technology. In close collaboration with our clients, you'll delve into their unique challenges, designing cutting-edge AI platforms and developing strategic tech solutions that elevate their use of artificial intelligence and machine learning through Generative AI. Your role will involve crafting impactful solutions and garnering support for your innovative ideas. Working alongside fellow BCG case team members, you will transform client potential into tangible outcomes, partnering with a diverse array of international and leading-edge clients to enhance their AI and machine learning capabilities with Generative AI. Our AI Solution Architects possess a hybrid skill set, combining depth of architecture expertise with hands on execution experience of building solutions. The AI Solution Architect is a mix of the traditional Solution Architect and AI Engineer roles. In this critical capacity, you will address complex business issues using state-of-the-art Generative AI and advanced machine learning techniques. You will refine your specialized skills to design, develop, and implement strategic AI architecture solutions, playing a key role in seamlessly integrating these technologies into existing enterprise frameworks. You will have opportunities to collaborate with world-class clients on pioneering AI projects in an environment that fosters creativity and intellectual growth. You will receive competitive compensation, with a comprehensive benefits package with extensive professional development and training opportunities in a supportive and collaborative team setting. What You'll Bring (Experience & Qualifications) A bachelor's or master's degree in Computer Science, Engineering, or a related field. Preferably with a focus on artificial intelligence, machine learning, or data science Demonstrated experience in designing, implementing, and deploying AI systems Proficiency in programming languages such as Python, JavaScipt, TypeScript, or R, and familiarity with AI development tools and libraries like TensorFlow, PyTorch, LangChain or LlamaIndex Knowledge of vector databases and data platforms Demonstrated ability to lead projects, manage teams, and drive projects to completion under tight deadlines (Management of teams is only required for Lead Architect level and not for Architect or Senior Architect levels) Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done to ensure both your team and our clients succeed. Proficiency in explaining complex AI concepts to non-experts and effectively collaborating with cross-functional teams. Skills in designing data models and architectures that support large-scale AI applications Understanding of and commitment to ethical AI development, including issues of bias, fairness, and transparency Lacking some skills but passionate about GenAI and have relevant experience? Please do still send us your CV for review!
May 02, 2024
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. BCG Platinion As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for our clients, from data strategies to next-generation customer journey solutions and transformational business models. We solve the most daunting challenges that companies face today and envision for tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery excellence. Platinion was founded in 2000. Since then, we have grown continuously and successfully. Today we have offices in Europe, North and South America, Asia Pacific and Africa. Practice Area Profile We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do Are you passionate about harnessing the power of Generative AI to solve real-world problems? As a world-renowned and leading AI Consulting firm, we are actively seeking hands-on GenAI experts to join The AI Platforms Group. We are recruiting for a variety of positions, across seniorities, from entry-level to managers. If you're ready to take your career to the next level and contribute to the frontier of technology, apply today! Join us in shaping the future with AI. The AI Platforms Group is BCG's global centre for the design and build of AI platforms. Headquartered in London, we serve our global clients with industry insights, solution design, platform choice, technology strategy, and AI/GenAI build. As an AI Solution Architect within our AI Platforms group, you will play an instrumental role in shaping the future of technology. In close collaboration with our clients, you'll delve into their unique challenges, designing cutting-edge AI platforms and developing strategic tech solutions that elevate their use of artificial intelligence and machine learning through Generative AI. Your role will involve crafting impactful solutions and garnering support for your innovative ideas. Working alongside fellow BCG case team members, you will transform client potential into tangible outcomes, partnering with a diverse array of international and leading-edge clients to enhance their AI and machine learning capabilities with Generative AI. Our AI Solution Architects possess a hybrid skill set, combining depth of architecture expertise with hands on execution experience of building solutions. The AI Solution Architect is a mix of the traditional Solution Architect and AI Engineer roles. In this critical capacity, you will address complex business issues using state-of-the-art Generative AI and advanced machine learning techniques. You will refine your specialized skills to design, develop, and implement strategic AI architecture solutions, playing a key role in seamlessly integrating these technologies into existing enterprise frameworks. You will have opportunities to collaborate with world-class clients on pioneering AI projects in an environment that fosters creativity and intellectual growth. You will receive competitive compensation, with a comprehensive benefits package with extensive professional development and training opportunities in a supportive and collaborative team setting. What You'll Bring (Experience & Qualifications) A bachelor's or master's degree in Computer Science, Engineering, or a related field. Preferably with a focus on artificial intelligence, machine learning, or data science Demonstrated experience in designing, implementing, and deploying AI systems Proficiency in programming languages such as Python, JavaScipt, TypeScript, or R, and familiarity with AI development tools and libraries like TensorFlow, PyTorch, LangChain or LlamaIndex Knowledge of vector databases and data platforms Demonstrated ability to lead projects, manage teams, and drive projects to completion under tight deadlines (Management of teams is only required for Lead Architect level and not for Architect or Senior Architect levels) Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done to ensure both your team and our clients succeed. Proficiency in explaining complex AI concepts to non-experts and effectively collaborating with cross-functional teams. Skills in designing data models and architectures that support large-scale AI applications Understanding of and commitment to ethical AI development, including issues of bias, fairness, and transparency Lacking some skills but passionate about GenAI and have relevant experience? Please do still send us your CV for review!
Job Title: Cyber Security Project Manager Location: Bolton, Hybrid Working - 2 days minimum in the office Contract Type: Permanent Salary: Up to £55,000 per annum dependent on experience About Us: Outcomes First Group is committed to providing neurodivergent children and young people with tailored education and care. As a leading organization in our sector, we offer a range of specialist services through our expert-led brands: Acorn Education, Options Autism, and Momenta Connect. Our mission is to enable all those we educate to overcome barriers, develop, flourish, and achieve their personal goals. Job Purpose: As a Cyber Security Project Manager , you will be responsible for delivering the Cyber Security Plan for Outcomes First Group Limited. Collaborating with the IT Team, you will ensure that all projects are delivered on time, within scope, and within budget. This role involves tracking project progress, preparing and reviewing project deliverables, measuring project performance, and proactively managing risks, issues, and dependencies. Additionally, you will work on improving internal IT processes, meeting project budgetary objectives, and ensuring compliance with relevant legislation. Core Role Responsibilities: Work with the IT Team to ensure the timely delivery of cyber security projects. Track project progress and monitor project plans. Prepare, review, and sign off on all project deliverables. Measure project performance using appropriate tools and techniques. Regularly report project status to project governance bodies and individuals. Attend meetings with external suppliers. Proactively manage risks, issues, and dependencies. Improve internal IT processes to facilitate the delivery and implementation of new hardware and software. Meet project budgetary objectives and review invoices from IT suppliers for accuracy. Provide support to sites, troubleshoot issues, and ensure excellent customer service. Ensure projects are formally closed and lessons learned are recorded. Develop, implement, and maintain policies, procedures, tools, and systems within the IT Team. Work within deadlines and respond flexibly to changing demands. Adhere to Data Protection Act provisions and observe strict confidentiality. Qualifications and Experience: Experience in delivering cyber security projects across a multi-site business. Strong understanding of cyber security principles and practices. Experience in gaining and renewing Cyber Essentials accreditation. Good or extensive knowledge of Microsoft 365 software tools. Excellent written and verbal communication skills. Project Management Professional (PMP) and/or PRINCE II certification is desirable. Understanding of Data Protection and Freedom of Information legislation. Ability to work under pressure and meet tight deadlines. Ability to work with a remote team and tackle tasks proactively. Professional demeanor, positive attitude, and good interpersonal skills. Why Join us? Our Vision We believe that with a great education, every neurodivergent pupil can thrive and make their way in the world. Our Mission Every day we improve the lives of our pupils, their families, and local communities through a relentless focus on wellbeing and learning. Our Promise We are kind to ourselves and each other We work together and we make things happen. Our Promise sits alongside our Vision and Mission. It describes the sort of people we are and our commitment to how we treat each other, work together, and behave. It represents what's truly important to us as individuals and as a team. It is easily translatable into behaviours we all practice and experience every day. It's the golden thread that runs through every leader, team and individual. How do we achieve and deliver the 'Incredible'? We are dedicated to providing exceptional educational opportunities and care for neurodivergent young people. Our focus is on ensuring that each of our pupils has access to learning that is tailored to their needs, enabling them to overcome specific barriers, achieve personal goals, and celebrate their successes. At the heart of everything we do is the individual pupil. We are committed to staying up to date with the latest developments in SEN education, and we continuously strive to innovate our approach and empower our teams to achieve the best possible outcomes for our pupils. Our multi-disciplinary teams bring together an array of specialisms and expertise, collaborating to find a route to success for every pupil, whatever that may mean for them. Our efforts are paying off - in the last academic year alone, we educated over 3,000 neurodivergent pupils, and 98% of our schools were given an Ofsted rating of good or outstanding. Even more importantly, 100% of our leavers go on to employment, education, or training - a significantly higher rate than the national average. We firmly believe that our young people possess great potential, and we are committed to helping them fulfil it. Please do not hesitate to get in touch if you have any questions or would like to apply for this rewarding position. We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks. We are an Equal Opportunities Employer.
May 02, 2024
Full time
Job Title: Cyber Security Project Manager Location: Bolton, Hybrid Working - 2 days minimum in the office Contract Type: Permanent Salary: Up to £55,000 per annum dependent on experience About Us: Outcomes First Group is committed to providing neurodivergent children and young people with tailored education and care. As a leading organization in our sector, we offer a range of specialist services through our expert-led brands: Acorn Education, Options Autism, and Momenta Connect. Our mission is to enable all those we educate to overcome barriers, develop, flourish, and achieve their personal goals. Job Purpose: As a Cyber Security Project Manager , you will be responsible for delivering the Cyber Security Plan for Outcomes First Group Limited. Collaborating with the IT Team, you will ensure that all projects are delivered on time, within scope, and within budget. This role involves tracking project progress, preparing and reviewing project deliverables, measuring project performance, and proactively managing risks, issues, and dependencies. Additionally, you will work on improving internal IT processes, meeting project budgetary objectives, and ensuring compliance with relevant legislation. Core Role Responsibilities: Work with the IT Team to ensure the timely delivery of cyber security projects. Track project progress and monitor project plans. Prepare, review, and sign off on all project deliverables. Measure project performance using appropriate tools and techniques. Regularly report project status to project governance bodies and individuals. Attend meetings with external suppliers. Proactively manage risks, issues, and dependencies. Improve internal IT processes to facilitate the delivery and implementation of new hardware and software. Meet project budgetary objectives and review invoices from IT suppliers for accuracy. Provide support to sites, troubleshoot issues, and ensure excellent customer service. Ensure projects are formally closed and lessons learned are recorded. Develop, implement, and maintain policies, procedures, tools, and systems within the IT Team. Work within deadlines and respond flexibly to changing demands. Adhere to Data Protection Act provisions and observe strict confidentiality. Qualifications and Experience: Experience in delivering cyber security projects across a multi-site business. Strong understanding of cyber security principles and practices. Experience in gaining and renewing Cyber Essentials accreditation. Good or extensive knowledge of Microsoft 365 software tools. Excellent written and verbal communication skills. Project Management Professional (PMP) and/or PRINCE II certification is desirable. Understanding of Data Protection and Freedom of Information legislation. Ability to work under pressure and meet tight deadlines. Ability to work with a remote team and tackle tasks proactively. Professional demeanor, positive attitude, and good interpersonal skills. Why Join us? Our Vision We believe that with a great education, every neurodivergent pupil can thrive and make their way in the world. Our Mission Every day we improve the lives of our pupils, their families, and local communities through a relentless focus on wellbeing and learning. Our Promise We are kind to ourselves and each other We work together and we make things happen. Our Promise sits alongside our Vision and Mission. It describes the sort of people we are and our commitment to how we treat each other, work together, and behave. It represents what's truly important to us as individuals and as a team. It is easily translatable into behaviours we all practice and experience every day. It's the golden thread that runs through every leader, team and individual. How do we achieve and deliver the 'Incredible'? We are dedicated to providing exceptional educational opportunities and care for neurodivergent young people. Our focus is on ensuring that each of our pupils has access to learning that is tailored to their needs, enabling them to overcome specific barriers, achieve personal goals, and celebrate their successes. At the heart of everything we do is the individual pupil. We are committed to staying up to date with the latest developments in SEN education, and we continuously strive to innovate our approach and empower our teams to achieve the best possible outcomes for our pupils. Our multi-disciplinary teams bring together an array of specialisms and expertise, collaborating to find a route to success for every pupil, whatever that may mean for them. Our efforts are paying off - in the last academic year alone, we educated over 3,000 neurodivergent pupils, and 98% of our schools were given an Ofsted rating of good or outstanding. Even more importantly, 100% of our leavers go on to employment, education, or training - a significantly higher rate than the national average. We firmly believe that our young people possess great potential, and we are committed to helping them fulfil it. Please do not hesitate to get in touch if you have any questions or would like to apply for this rewarding position. We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks. We are an Equal Opportunities Employer.
Be a part of a revolutionary change At PMI, we've chosen to do something incredible. With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver, better, brighter solutions in a space that allows you to move your career forward in endlessly different directions. The Smoke Free Product function is undergoing a critical overhaul as we look to transform into an agile, consumer-centric business that harnesses technological innovation to deliver smarter, science-backed alternatives to millions of adults around the world who would otherwise continue to smoke. It is only by focusing on our strategic priorities and the right organization that we are fully enabled to deliver what matters the most for our consumers along their journey toward better alternatives to cigarettes - a smoke-free future. Here, you can make a difference. You can craft the consumer journey, from discovery and acquisition through to conversion and loyalty. And you can watch your efforts lead to meaningful change for the benefit of adult smokers on their way to better alternatives. You'll develop your skills; collaborating across functions, markets and regions. If you want to play a part in driving one of the biggest societal changes of our time, there's no better place! eCommerce is growing and represents today a critical piece of our omnichannel engine. Our ambition is to build the best in class eCommerce experiences by consistently improving and enriching our website with engaging digital journeys, consumer-first acquisition & retention programs, latest eCommerce features and new innovative solutions. As a global function, our mission is also to deliver strategies that will satisfy the needs of more than 60 markets across the globe. For our team in London, we are therefore looking for a Head of Direct eCommerce Channels (Head of eCommerce) The overall purpose of this position: Reporting into the Global Head of Digital Commerce, the Head of Direct eCommerce Channels is responsible for the strategic development of owned eCommerce channels (Websites, Connected Apps and Instant Messaging Apps). The ideal candidate will have a proven track record in establishing high quality online customer experience in globally established brands with a full omnichannel presence. Based on the strategies and priorities of the Smoke Free Product categories, the role leads the strategic design and planning of initiatives on a global roadmap, the design and the development of the full end-to-end experiences in the channels coordinating various SMEs across the organisation and the business performance of each channel against target KPIs. You will: Design and own the vision and strategy of direct eCommerce channels being eCommerce Websites ( ), Instant Messaging Apps Channels (Viber, Telegram, Line) and Connected Apps (Android App, PWA) Build dedicated roadmaps of onsite customer experience initiatives to meet the short term and long term business objectives aligned with the strategy and the vision of the Direct eCommerce channels Assess the impact of all the roadmap initiatives against the core KPIs and lead the prioritization based on the expected effort and business benefits Drive the performance of the Direct eCommerce channels through sales and channel NPS leading KPIs. Monitor continually the performance and initiate action plans to support markets not on track to deliver agreed targets Define and develop sales and marketing onsite campaign experiences with particular focus on conversion rate and customer satisfaction increase Lead the global Conversion Rate Optimisation program through AB Testing and Personalization across all markets Support, evolve and consistently contribute to maintaining high-quality ways of working with cross-functional subject matter experts and technical partners Build a high-powered team of talents and empower them to lead by example, setting high expectations for CX excellence and deliver cohesive integrated and aggregated solutions We're looking for someone with: 10+ years eCommerce expertise, ideally B2C, and previous experience in similar role Strategic thinker driving business acumen through high quality customer experience design Deep understanding of omnichannel experiences and acquisition & retention journeys Familiar with data analytics and techniques to enable fast decision making Excellent leadership interpersonal & communication skills to evolve in a complex and constantly moving environment An open, curious, and entrepreneurship mindset to continuously challenge and bring improvements to existing processes and ways of working Ready for the challenge? What we offer: Our success depends on the people who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore. Be part of an inclusive, diverse culture, where everyone's contribution is respected; collaborate with some of the world's best people and feel like you belong. Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress! PMI is an Equal Opportunity Employer
May 02, 2024
Full time
Be a part of a revolutionary change At PMI, we've chosen to do something incredible. With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver, better, brighter solutions in a space that allows you to move your career forward in endlessly different directions. The Smoke Free Product function is undergoing a critical overhaul as we look to transform into an agile, consumer-centric business that harnesses technological innovation to deliver smarter, science-backed alternatives to millions of adults around the world who would otherwise continue to smoke. It is only by focusing on our strategic priorities and the right organization that we are fully enabled to deliver what matters the most for our consumers along their journey toward better alternatives to cigarettes - a smoke-free future. Here, you can make a difference. You can craft the consumer journey, from discovery and acquisition through to conversion and loyalty. And you can watch your efforts lead to meaningful change for the benefit of adult smokers on their way to better alternatives. You'll develop your skills; collaborating across functions, markets and regions. If you want to play a part in driving one of the biggest societal changes of our time, there's no better place! eCommerce is growing and represents today a critical piece of our omnichannel engine. Our ambition is to build the best in class eCommerce experiences by consistently improving and enriching our website with engaging digital journeys, consumer-first acquisition & retention programs, latest eCommerce features and new innovative solutions. As a global function, our mission is also to deliver strategies that will satisfy the needs of more than 60 markets across the globe. For our team in London, we are therefore looking for a Head of Direct eCommerce Channels (Head of eCommerce) The overall purpose of this position: Reporting into the Global Head of Digital Commerce, the Head of Direct eCommerce Channels is responsible for the strategic development of owned eCommerce channels (Websites, Connected Apps and Instant Messaging Apps). The ideal candidate will have a proven track record in establishing high quality online customer experience in globally established brands with a full omnichannel presence. Based on the strategies and priorities of the Smoke Free Product categories, the role leads the strategic design and planning of initiatives on a global roadmap, the design and the development of the full end-to-end experiences in the channels coordinating various SMEs across the organisation and the business performance of each channel against target KPIs. You will: Design and own the vision and strategy of direct eCommerce channels being eCommerce Websites ( ), Instant Messaging Apps Channels (Viber, Telegram, Line) and Connected Apps (Android App, PWA) Build dedicated roadmaps of onsite customer experience initiatives to meet the short term and long term business objectives aligned with the strategy and the vision of the Direct eCommerce channels Assess the impact of all the roadmap initiatives against the core KPIs and lead the prioritization based on the expected effort and business benefits Drive the performance of the Direct eCommerce channels through sales and channel NPS leading KPIs. Monitor continually the performance and initiate action plans to support markets not on track to deliver agreed targets Define and develop sales and marketing onsite campaign experiences with particular focus on conversion rate and customer satisfaction increase Lead the global Conversion Rate Optimisation program through AB Testing and Personalization across all markets Support, evolve and consistently contribute to maintaining high-quality ways of working with cross-functional subject matter experts and technical partners Build a high-powered team of talents and empower them to lead by example, setting high expectations for CX excellence and deliver cohesive integrated and aggregated solutions We're looking for someone with: 10+ years eCommerce expertise, ideally B2C, and previous experience in similar role Strategic thinker driving business acumen through high quality customer experience design Deep understanding of omnichannel experiences and acquisition & retention journeys Familiar with data analytics and techniques to enable fast decision making Excellent leadership interpersonal & communication skills to evolve in a complex and constantly moving environment An open, curious, and entrepreneurship mindset to continuously challenge and bring improvements to existing processes and ways of working Ready for the challenge? What we offer: Our success depends on the people who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore. Be part of an inclusive, diverse culture, where everyone's contribution is respected; collaborate with some of the world's best people and feel like you belong. Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress! PMI is an Equal Opportunity Employer
Quality Engineer Location - Reading / Basingstoke Area - Hybrid Working Opportunities Salary - £35,720 - £40,000 per annum (dependent on experience and suitability for the role) Closing Date - 1st April 2024 As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time. Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services. A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution). Life Assurance. Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family. A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site. Key Responsibilities: Be able to demonstrate a clear understand of Quality Management Systems and process frameworks ideally in a engineering / facility related environment. Be able to provide examples where process optimisation tools and techniques have been used to enhance performance. Liaising with local business units to enhance their understanding of Quality aspects and support compliance activities. Providing business level reports that communicate performance and provide assurance to senior management and leadership. Key Accountabilities: To ensure that Quality is represented at all stages of programme, project, trial, or production. Provide technical guidance and customer support to ensure that deliverables and targets are met. Maintenance and enhancement of own skills, knowledge, and capabilities necessary to support both current and future work programmes. Identify areas of continuous improvement to promote and enhance Quality capability. All - maintain and promote high personal standards in environment, safety, health, security, and quality and be a great team player.
May 02, 2024
Full time
Quality Engineer Location - Reading / Basingstoke Area - Hybrid Working Opportunities Salary - £35,720 - £40,000 per annum (dependent on experience and suitability for the role) Closing Date - 1st April 2024 As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time. Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services. A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution). Life Assurance. Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family. A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site. Key Responsibilities: Be able to demonstrate a clear understand of Quality Management Systems and process frameworks ideally in a engineering / facility related environment. Be able to provide examples where process optimisation tools and techniques have been used to enhance performance. Liaising with local business units to enhance their understanding of Quality aspects and support compliance activities. Providing business level reports that communicate performance and provide assurance to senior management and leadership. Key Accountabilities: To ensure that Quality is represented at all stages of programme, project, trial, or production. Provide technical guidance and customer support to ensure that deliverables and targets are met. Maintenance and enhancement of own skills, knowledge, and capabilities necessary to support both current and future work programmes. Identify areas of continuous improvement to promote and enhance Quality capability. All - maintain and promote high personal standards in environment, safety, health, security, and quality and be a great team player.
Lead Software Engineer / Developer (C# Azure React) WFH / Cambridge to £90k Do you have expertise with C# combined with leadership skills? You could be progressing your career at a global tech company that provide data centric software solutions to major blue-chip and government organisations to enable them to discover and analyse data and customer feedback. As a Lead Software Engineer you will remain hands-on whilst managing a cross functional team of around 8-10, with an approximate 50/50 split. The team work across the full technology stack from C# .Net and SQL on the backend through to TypeScript and React on the client side. You'll provide coaching / mentoring and conduct regular 1-2-1s to set objectives and assist with tailored development plans, continuously driving improvement of the teams' processes for iterative development and find ways to build, fast, scalable and reliable systems within budget. You'll remain hands-on with architecture and design, prototyping new solutions and tackling challenging problems. Location / WFH: You can work from home most of the time, meeting up with colleagues in the Cambridge office once a week for F2F catch-ups and meetings. About you: You have a strong software development background with C# .Net, SQL and Azure You have experience of leading Agile (Scrum) development teams and providing team leadership including coaching and mentoring You encourage a test first approach and are delivery focussed You enjoy assessing new and emerging technologies You have experience of managing business stakeholders You have excellent communication skills What's in it for you: As a Lead Software Engineer you'll earn a competitive package: Salary to £90k Bonus Unlimited holiday allowance Flexible working (x1 day a week in Cambridge) Private medical insurance as well as well-being benefits Pension and Life Assurance Committees for wellness, charity and volunteering, DE&I Team and company socials Apply now to find out more about this Lead Software Engineer / Developer (C# Agile Azure React) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
May 02, 2024
Full time
Lead Software Engineer / Developer (C# Azure React) WFH / Cambridge to £90k Do you have expertise with C# combined with leadership skills? You could be progressing your career at a global tech company that provide data centric software solutions to major blue-chip and government organisations to enable them to discover and analyse data and customer feedback. As a Lead Software Engineer you will remain hands-on whilst managing a cross functional team of around 8-10, with an approximate 50/50 split. The team work across the full technology stack from C# .Net and SQL on the backend through to TypeScript and React on the client side. You'll provide coaching / mentoring and conduct regular 1-2-1s to set objectives and assist with tailored development plans, continuously driving improvement of the teams' processes for iterative development and find ways to build, fast, scalable and reliable systems within budget. You'll remain hands-on with architecture and design, prototyping new solutions and tackling challenging problems. Location / WFH: You can work from home most of the time, meeting up with colleagues in the Cambridge office once a week for F2F catch-ups and meetings. About you: You have a strong software development background with C# .Net, SQL and Azure You have experience of leading Agile (Scrum) development teams and providing team leadership including coaching and mentoring You encourage a test first approach and are delivery focussed You enjoy assessing new and emerging technologies You have experience of managing business stakeholders You have excellent communication skills What's in it for you: As a Lead Software Engineer you'll earn a competitive package: Salary to £90k Bonus Unlimited holiday allowance Flexible working (x1 day a week in Cambridge) Private medical insurance as well as well-being benefits Pension and Life Assurance Committees for wellness, charity and volunteering, DE&I Team and company socials Apply now to find out more about this Lead Software Engineer / Developer (C# Agile Azure React) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
Job Title: Principal Systems Engineer Location: South-West London Salary: £60,000 - £72,000 + Benefits Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy Key Skills: Systems Engineering, UK Defence Industry, Safety Critical environments . Join Our Team as a Principal Systems Engineer and drive Systems Engineering to new heights! Are you a meticulous Principal Systems Engineer with a passion for precision and excellence? Are you ready to play a pivotal role in ensuring top-tier quality standards in a well-established engineering organization? Look no further! We invite you to join our team in South-West London and be a key part of an established Systems Engineering Team. About Us: As a distinguished leader in the engineering industry, we are dedicated to delivering innovative solutions and pioneering projects. Our commitment to excellence has earned us a strong reputation, and we're looking for a talented Principal Systems Engineer to contribute to our continued success. The Role: So, what will you be doing as a Principal Systems Engineer ? Drive the Systems Engineering process on programmes. Successfully deliver key milestone design reviews. Cultivate customer relationships. Lead integration efforts across other engineering disciplines. Manage technical aspects of supplier relationships. What are we looking for in our next Principal Systems Engineer ? Proven experience with extensive knowledge of Systems Engineering models and techniques. Degree qualified in a relevant engineering subject. Exceptional people and communication skills. Experience in external customer/supplier relationship management. Demonstrated aptitude for people leadership and team management. My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Principal Systems Engineer, this is the opportunity for you! So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next Principal Systems Engineer, hit that apply button now! Perks and Benefits: Flexible Working: Enjoy flexible and hybrid working arrangements tailored to your preferences. Flexible Benefits Package: Choose from a range of benefits including Healthcare, Dental, Life Assurance, and Pension, with options to flex additional benefits to suit your personal needs. Employee Incentive Programme: Exceptional performance is recognized through our annual incentive programme, rewarding top performers who excel. Career Development: Embrace ongoing professional development and career growth opportunities. How to Apply: Showcase your expertise and passion for Systems Engineering. Submit your updated resume and a cover letter outlining your experience and enthusiasm for joining our team in South-West London. PLEASE NOTE Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
May 02, 2024
Full time
Job Title: Principal Systems Engineer Location: South-West London Salary: £60,000 - £72,000 + Benefits Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy Key Skills: Systems Engineering, UK Defence Industry, Safety Critical environments . Join Our Team as a Principal Systems Engineer and drive Systems Engineering to new heights! Are you a meticulous Principal Systems Engineer with a passion for precision and excellence? Are you ready to play a pivotal role in ensuring top-tier quality standards in a well-established engineering organization? Look no further! We invite you to join our team in South-West London and be a key part of an established Systems Engineering Team. About Us: As a distinguished leader in the engineering industry, we are dedicated to delivering innovative solutions and pioneering projects. Our commitment to excellence has earned us a strong reputation, and we're looking for a talented Principal Systems Engineer to contribute to our continued success. The Role: So, what will you be doing as a Principal Systems Engineer ? Drive the Systems Engineering process on programmes. Successfully deliver key milestone design reviews. Cultivate customer relationships. Lead integration efforts across other engineering disciplines. Manage technical aspects of supplier relationships. What are we looking for in our next Principal Systems Engineer ? Proven experience with extensive knowledge of Systems Engineering models and techniques. Degree qualified in a relevant engineering subject. Exceptional people and communication skills. Experience in external customer/supplier relationship management. Demonstrated aptitude for people leadership and team management. My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Principal Systems Engineer, this is the opportunity for you! So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next Principal Systems Engineer, hit that apply button now! Perks and Benefits: Flexible Working: Enjoy flexible and hybrid working arrangements tailored to your preferences. Flexible Benefits Package: Choose from a range of benefits including Healthcare, Dental, Life Assurance, and Pension, with options to flex additional benefits to suit your personal needs. Employee Incentive Programme: Exceptional performance is recognized through our annual incentive programme, rewarding top performers who excel. Career Development: Embrace ongoing professional development and career growth opportunities. How to Apply: Showcase your expertise and passion for Systems Engineering. Submit your updated resume and a cover letter outlining your experience and enthusiasm for joining our team in South-West London. PLEASE NOTE Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
My client based in Reading are looking for a Senior Support Specialist to support their customers in the use of using their on-line learning platform. At least 2 years previous technical or software support is required. This is a Hybrid role paying £28-32Kpa depending on experience.This role will suit a career minded, driven candidate with excellent attention to detail and proven technical ability.My client are committed to employee development and this could lead to a career in Account Management, Software Development or Team Management.• To report on a fixed cadence the key KPI's that are tracked within the business that are linked to customer satisfaction and time to resolution of the customer query as your direct actions will influence this figure.• To handle and resolve customer complaints, then escalating to senior management when a resolution cannot be identified, all within agreed KPI guidelines.• To regularly update all relevant Support Team procedures to maintain a quality delivery experience befitting of a world class support service.• To manage customers' accounts and databases across Review, Learn and Insight modules as well as 'Monday,' 'HubSpot' and 'Dropbox' accounts.• To ensure that all customer data is treated within the GDPR Guidelines' and where this is breached to follow the company procedures in full.• To actively look for ways to improve the processes and customer interactionsso that all contact is proactive and has a customer specific outcome.• To facilitate working closely together across disparate teams and widely varying time zones with clear communication to ensure a collaborative approach. • To achieve business driven goals (KPIs) each quarter and end of year - these will be a combination of company and personal goals and will have an impact on your personal remuneration, in the form of an annual bonus.• To deal directly with customers either by telephone, e-mail or via video calls.• To respond promptly to customer inquiries and requests on tickets that will be logged through HubSpot, the CRM tool. Full training will be given.• To obtain and evaluate all relevant information pertaining to a customer query, building a sound case of data accuracy formed from several data sources.• To deliver any key requests from the Support Management Leader or VP of Professional Services that may be needed on an urgent basis.• To facilitate knowledge sharing sessions across wider teams to disseminate knowledge of expected changes to processes.• When the demand dictates, you can drop onto the HubSpot ticket suite and solve tickets to help the team get back on track if they have a larger backlog of tickets than is normal.
May 02, 2024
Full time
My client based in Reading are looking for a Senior Support Specialist to support their customers in the use of using their on-line learning platform. At least 2 years previous technical or software support is required. This is a Hybrid role paying £28-32Kpa depending on experience.This role will suit a career minded, driven candidate with excellent attention to detail and proven technical ability.My client are committed to employee development and this could lead to a career in Account Management, Software Development or Team Management.• To report on a fixed cadence the key KPI's that are tracked within the business that are linked to customer satisfaction and time to resolution of the customer query as your direct actions will influence this figure.• To handle and resolve customer complaints, then escalating to senior management when a resolution cannot be identified, all within agreed KPI guidelines.• To regularly update all relevant Support Team procedures to maintain a quality delivery experience befitting of a world class support service.• To manage customers' accounts and databases across Review, Learn and Insight modules as well as 'Monday,' 'HubSpot' and 'Dropbox' accounts.• To ensure that all customer data is treated within the GDPR Guidelines' and where this is breached to follow the company procedures in full.• To actively look for ways to improve the processes and customer interactionsso that all contact is proactive and has a customer specific outcome.• To facilitate working closely together across disparate teams and widely varying time zones with clear communication to ensure a collaborative approach. • To achieve business driven goals (KPIs) each quarter and end of year - these will be a combination of company and personal goals and will have an impact on your personal remuneration, in the form of an annual bonus.• To deal directly with customers either by telephone, e-mail or via video calls.• To respond promptly to customer inquiries and requests on tickets that will be logged through HubSpot, the CRM tool. Full training will be given.• To obtain and evaluate all relevant information pertaining to a customer query, building a sound case of data accuracy formed from several data sources.• To deliver any key requests from the Support Management Leader or VP of Professional Services that may be needed on an urgent basis.• To facilitate knowledge sharing sessions across wider teams to disseminate knowledge of expected changes to processes.• When the demand dictates, you can drop onto the HubSpot ticket suite and solve tickets to help the team get back on track if they have a larger backlog of tickets than is normal.
Are you an experienced Senior B usiness Systems Engineer , who is looking to work in a fast paced, global, market leading company? Here at Innovative Technology, we have an excellent opportunity for a Senior Business Systems Engineer to join our talented team working at our global head office in Oldham, Greater Manchester. The Role Overview: As the Senior Business Systems Engineer, you will be the cornerstone for the optimal performance and integration of our SYSPRO ERP system and K3 DataSwitch module. This pivotal role demands hands-on involvement and leadership, working closely with our dedicated DevOps team to navigate and innovate our ERP landscape. Your Responsibilities: ERP System Leadership: Serve as the primary manager for the SYSPRO ERP system and K3 DataSwitch module, ensuring system excellence and reliability. Comprehensive Technical Management: Take charge of a broad array of commercial off-the-shelf systems including but not limited to JIRA, SQL Databases, APIs, Crystal Reports, Dynamics CRM 2016, Qlikview, and Bartender. Advanced Problem-Solving: Proactively address and resolve technical challenges, leveraging innovative approaches for system improvement. Strategic Project Leadership: Spearhead system enhancement projects, fostering collaboration with stakeholders to meet and exceed business objectives. Desired Skills & Experience: Degree qualification in Computer Science or equivalent professional certification. ITIL - Foundation At least 3 years of experience in a similar role, with a strong focus on ERP system management. Communication skills so they can discuss instructions with all parties included in the project and to answer all questions a customer may have on how the software works. Interpersonal skills to be able to work with all others that may be included on the project to ensure it works properly Problem-solving skills are important to ensure any issues that arise during the design and testing processes are fixed Skilled in SQL, integration technologies, and web technologies. Your Package & Perks: A competitive salary Flexible working hours Paid breaks, with free hot premium drinks 32 days holiday, (including public Holidays) plus the opportunity to earn up to an extra 13 days holiday each year Enhanced pension Contribution Enhanced parental leave A choice of healthcare schemes Dental Scheme Life Insurance Electric Car Scheme Onsite electric car charging points and staff car workshop Free secure parking Free onsite modern gym Educational Sponsorship Cycle to Work Scheme Informal dress code We're Innovative Trading for over 30 years here at Innovative Technology, where we now have offices on five continents and employ around 400 people, with over 150 based from our state-of-the-art R&D hub. From self-service checkouts to arcade machines, we provide our retail, banking, kiosk, vending, gaming and amusement customers with products and services that help them securely accept automated payments, with our industry-leading technology keeping us at the forefront of our sector. We also provide facial analysis technology for age estimation and control access for some of the world's leading companies. By being true to our values of Innovation, Collaboration, Respect and Drive we've seen significant growth and won numerous domestic and international awards, whilst offering outstanding career opportunities and great benefits. You'll find us on the edge of the Pennines and less than half an hour from central Manchester, with modern offices, free parking and excellent transport links. We are a disability-confident employer, as such we will shortlist all candidates meeting our minimum criteria (as specified in the job description) who state they have a disability within their application. What's next? If you're an experienced Senior Business Systems Engineer and want to join our award-winning team working on the latest cutting-edge technology, we want to hear from you. A better way Through our people, drive and commitment we push boundaries to deliver innovative products and services.
May 02, 2024
Full time
Are you an experienced Senior B usiness Systems Engineer , who is looking to work in a fast paced, global, market leading company? Here at Innovative Technology, we have an excellent opportunity for a Senior Business Systems Engineer to join our talented team working at our global head office in Oldham, Greater Manchester. The Role Overview: As the Senior Business Systems Engineer, you will be the cornerstone for the optimal performance and integration of our SYSPRO ERP system and K3 DataSwitch module. This pivotal role demands hands-on involvement and leadership, working closely with our dedicated DevOps team to navigate and innovate our ERP landscape. Your Responsibilities: ERP System Leadership: Serve as the primary manager for the SYSPRO ERP system and K3 DataSwitch module, ensuring system excellence and reliability. Comprehensive Technical Management: Take charge of a broad array of commercial off-the-shelf systems including but not limited to JIRA, SQL Databases, APIs, Crystal Reports, Dynamics CRM 2016, Qlikview, and Bartender. Advanced Problem-Solving: Proactively address and resolve technical challenges, leveraging innovative approaches for system improvement. Strategic Project Leadership: Spearhead system enhancement projects, fostering collaboration with stakeholders to meet and exceed business objectives. Desired Skills & Experience: Degree qualification in Computer Science or equivalent professional certification. ITIL - Foundation At least 3 years of experience in a similar role, with a strong focus on ERP system management. Communication skills so they can discuss instructions with all parties included in the project and to answer all questions a customer may have on how the software works. Interpersonal skills to be able to work with all others that may be included on the project to ensure it works properly Problem-solving skills are important to ensure any issues that arise during the design and testing processes are fixed Skilled in SQL, integration technologies, and web technologies. Your Package & Perks: A competitive salary Flexible working hours Paid breaks, with free hot premium drinks 32 days holiday, (including public Holidays) plus the opportunity to earn up to an extra 13 days holiday each year Enhanced pension Contribution Enhanced parental leave A choice of healthcare schemes Dental Scheme Life Insurance Electric Car Scheme Onsite electric car charging points and staff car workshop Free secure parking Free onsite modern gym Educational Sponsorship Cycle to Work Scheme Informal dress code We're Innovative Trading for over 30 years here at Innovative Technology, where we now have offices on five continents and employ around 400 people, with over 150 based from our state-of-the-art R&D hub. From self-service checkouts to arcade machines, we provide our retail, banking, kiosk, vending, gaming and amusement customers with products and services that help them securely accept automated payments, with our industry-leading technology keeping us at the forefront of our sector. We also provide facial analysis technology for age estimation and control access for some of the world's leading companies. By being true to our values of Innovation, Collaboration, Respect and Drive we've seen significant growth and won numerous domestic and international awards, whilst offering outstanding career opportunities and great benefits. You'll find us on the edge of the Pennines and less than half an hour from central Manchester, with modern offices, free parking and excellent transport links. We are a disability-confident employer, as such we will shortlist all candidates meeting our minimum criteria (as specified in the job description) who state they have a disability within their application. What's next? If you're an experienced Senior Business Systems Engineer and want to join our award-winning team working on the latest cutting-edge technology, we want to hear from you. A better way Through our people, drive and commitment we push boundaries to deliver innovative products and services.
We are currently recruiting for some temporary roles and are working for a well-established Leeds-based employer, a successful leader in its sector. They are looking for Supplier Helpdesk Advisors to start immediately, for an initial 3-month period but these will extend and potentially run until the end of the year. The role will be site-based for training and then will become hybrid, working Tuesdays and Thursdays in the office. You will be working in a lively office environment with a relaxed attitude focusing on upbeat customer care on a flexible basis. Candidates placed here by JHR have provided excellent feedback on this department, these roles, colleagues and working environment. Job Profile You will be responsible for interacting with all internal colleagues, providing excellent service to support through the migration onto future platforms and processes. Responsibilities Provide support to Suppliers and Internal Colleagues and resolve queries. Act as a front-line colleague to provide support to stakeholders, answering queries, signposting where information can be found and servicing requests. Encourage contacts to self-serve and support colleagues and suppliers through new system functionality. Manage own workload and workflows to ensure timely responding, regularly updating where appropriate internal and external customers ensuring a timely resolution. Promote and maintain high standards of communication in line with Customer Support and brand guidelines for both verbal and written communication. Proactively highlight to your line manager areas where processes, policies and ways of working can be improved to enhance the overall customer experience and drive positive business change. Ability to navigate several systems to support in the resolution of queries. Experiences, skill set and/or qualifications required Excellent verbal and written communication Proactive approach Good judgement and the ability to adapt quickly to change Work independently and as part of a collaborative team Ability to manage your own workload Quick at picking up new systems Experience in Finance or Supply would be beneficial. Job would also suit a candidate wanting to get into a finance position with a background in finance education. Hours: Monday - Friday, 8.30am - 4.30pm Location: Leeds City Centre (hybrid working with a minimum of 1 day per week in the office, the rest can be WFH) Salary: £11.44 per hour Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30-day period and contact you via any method of contact you have listed on your application. (Jo Holdsworth Recruitment - Recruitment Agency)
May 01, 2024
Full time
We are currently recruiting for some temporary roles and are working for a well-established Leeds-based employer, a successful leader in its sector. They are looking for Supplier Helpdesk Advisors to start immediately, for an initial 3-month period but these will extend and potentially run until the end of the year. The role will be site-based for training and then will become hybrid, working Tuesdays and Thursdays in the office. You will be working in a lively office environment with a relaxed attitude focusing on upbeat customer care on a flexible basis. Candidates placed here by JHR have provided excellent feedback on this department, these roles, colleagues and working environment. Job Profile You will be responsible for interacting with all internal colleagues, providing excellent service to support through the migration onto future platforms and processes. Responsibilities Provide support to Suppliers and Internal Colleagues and resolve queries. Act as a front-line colleague to provide support to stakeholders, answering queries, signposting where information can be found and servicing requests. Encourage contacts to self-serve and support colleagues and suppliers through new system functionality. Manage own workload and workflows to ensure timely responding, regularly updating where appropriate internal and external customers ensuring a timely resolution. Promote and maintain high standards of communication in line with Customer Support and brand guidelines for both verbal and written communication. Proactively highlight to your line manager areas where processes, policies and ways of working can be improved to enhance the overall customer experience and drive positive business change. Ability to navigate several systems to support in the resolution of queries. Experiences, skill set and/or qualifications required Excellent verbal and written communication Proactive approach Good judgement and the ability to adapt quickly to change Work independently and as part of a collaborative team Ability to manage your own workload Quick at picking up new systems Experience in Finance or Supply would be beneficial. Job would also suit a candidate wanting to get into a finance position with a background in finance education. Hours: Monday - Friday, 8.30am - 4.30pm Location: Leeds City Centre (hybrid working with a minimum of 1 day per week in the office, the rest can be WFH) Salary: £11.44 per hour Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30-day period and contact you via any method of contact you have listed on your application. (Jo Holdsworth Recruitment - Recruitment Agency)
Bringing that feel-good energy. We're the newest face amongst the E.ON group of companies. E.ON Next is all about creating a sustainable future, now. We're moving our energy in the right direction, one little big step at a time. Join us in our mission to bring feel-good energy. We're also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it. We are seeking a seasoned Senior Data Analyst with over six years of extensive experience to join our expanding Data team. As the Senior Data Analyst, you will play a pivotal role in delivering comprehensive data analysis, leveraging your expertise in Tableau to generate actionable insights that drive strategic business decisions. A crucial aspect of this role involves fostering strong stakeholder engagement, collaborating closely with various teams to understand their data needs and provide tailored solutions. Databricks experience is highly desirable, and candidates with proficiency in leading small teams will be given preference. The ideal candidate thrives in dynamic environments, excels at resolving complex business challenges, and embraces the entrepreneurial spirit by actively contributing to the company's growth trajectory. If you are passionate about leveraging data to make a tangible impact and are eager to grow alongside a forward-thinking organisation, we encourage you to apply. A taste of what you'll be doing: Consultative Leadership : Spearhead initiatives with cross-functional stakeholders, employing a consultative approach to distil complex requirements into robust data / analytics approaches. Data Mastery : A trusted data expert, knowing what data is available, and which analytical technique is most relevant, ranging from tableau dashboards through to segmentations and root cause analysis Impact Driven: Passionate about impact, whether unpacking the why, delivering optimal customer intelligence data products or delivering powerful insights empowering the organisation to be data driven Insightful Storytelling: Comfortable in "storytelling" and visualisation, delivering insights and recommendations in a clear, relevant and action-oriented manner to senior members of the organisation Technical Project Leadership: Taking ownership of the more complex projects, comfortable with ensuring right first time outputs on time employing best practice principles. Oversee these from inception to completion with minimal oversight. Talent Development: Actively coach and mentor more junior data analysts. Foster a culture of innovation, best practices, and peer-review within the team. A bit about you: Minimum 6 years hands-on experience as a Data Analyst Excellent problem solving skills and high levels of curiosity Deep expertise in SQL and Python Experienced with advanced analytics techniques including modelling, and segmentation Strong visualisation skills including experience with Tableau Experience with cloud-based data pipeline architectures (eg. Databricks) and platforms (eg. AWS) Familiarity with Git-based source control methodologies, including branching and pull requests Excellent communication and presentation skills with the ability to engage non-technical audiences Proven track record of translating complex technical findings into actionable business insights A self-starter, passionate about converting data into actionable insights and business value Adaptive to fast-paced, high autonomy environments Eager to contribute to a culture of growth and innovation Degree or equivalent in a relevant field, e.g Statistics, Mathematics Bonus points for: Energy retail sector experience Experience with Databricks Here's what else you need to know: Closing date - Friday 10th May 2024 We'll have regular team socials and lively team chats Competitive salary Location - Nottingham or London with travel to our other sites when required. Working environment: Flexible hybrid working - a blend of in the office and home working. 26 days holiday plus bank holidays each year - this includes a guaranteed day of for your birthday off if you want it. Generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2 years) Excellent parental leave allowance The chance to choose from our award-winning Flexible Benefits package which includes the option to buy up to 10 days holiday a year. We've exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career. For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider We're committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone. We realise the best people bring their energy at different times, so we're happy to talk flexible working. We offer a range of flexible working options, including full time, part time, job share, remote working and variable start and finishing times.
May 01, 2024
Full time
Bringing that feel-good energy. We're the newest face amongst the E.ON group of companies. E.ON Next is all about creating a sustainable future, now. We're moving our energy in the right direction, one little big step at a time. Join us in our mission to bring feel-good energy. We're also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it. We are seeking a seasoned Senior Data Analyst with over six years of extensive experience to join our expanding Data team. As the Senior Data Analyst, you will play a pivotal role in delivering comprehensive data analysis, leveraging your expertise in Tableau to generate actionable insights that drive strategic business decisions. A crucial aspect of this role involves fostering strong stakeholder engagement, collaborating closely with various teams to understand their data needs and provide tailored solutions. Databricks experience is highly desirable, and candidates with proficiency in leading small teams will be given preference. The ideal candidate thrives in dynamic environments, excels at resolving complex business challenges, and embraces the entrepreneurial spirit by actively contributing to the company's growth trajectory. If you are passionate about leveraging data to make a tangible impact and are eager to grow alongside a forward-thinking organisation, we encourage you to apply. A taste of what you'll be doing: Consultative Leadership : Spearhead initiatives with cross-functional stakeholders, employing a consultative approach to distil complex requirements into robust data / analytics approaches. Data Mastery : A trusted data expert, knowing what data is available, and which analytical technique is most relevant, ranging from tableau dashboards through to segmentations and root cause analysis Impact Driven: Passionate about impact, whether unpacking the why, delivering optimal customer intelligence data products or delivering powerful insights empowering the organisation to be data driven Insightful Storytelling: Comfortable in "storytelling" and visualisation, delivering insights and recommendations in a clear, relevant and action-oriented manner to senior members of the organisation Technical Project Leadership: Taking ownership of the more complex projects, comfortable with ensuring right first time outputs on time employing best practice principles. Oversee these from inception to completion with minimal oversight. Talent Development: Actively coach and mentor more junior data analysts. Foster a culture of innovation, best practices, and peer-review within the team. A bit about you: Minimum 6 years hands-on experience as a Data Analyst Excellent problem solving skills and high levels of curiosity Deep expertise in SQL and Python Experienced with advanced analytics techniques including modelling, and segmentation Strong visualisation skills including experience with Tableau Experience with cloud-based data pipeline architectures (eg. Databricks) and platforms (eg. AWS) Familiarity with Git-based source control methodologies, including branching and pull requests Excellent communication and presentation skills with the ability to engage non-technical audiences Proven track record of translating complex technical findings into actionable business insights A self-starter, passionate about converting data into actionable insights and business value Adaptive to fast-paced, high autonomy environments Eager to contribute to a culture of growth and innovation Degree or equivalent in a relevant field, e.g Statistics, Mathematics Bonus points for: Energy retail sector experience Experience with Databricks Here's what else you need to know: Closing date - Friday 10th May 2024 We'll have regular team socials and lively team chats Competitive salary Location - Nottingham or London with travel to our other sites when required. Working environment: Flexible hybrid working - a blend of in the office and home working. 26 days holiday plus bank holidays each year - this includes a guaranteed day of for your birthday off if you want it. Generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2 years) Excellent parental leave allowance The chance to choose from our award-winning Flexible Benefits package which includes the option to buy up to 10 days holiday a year. We've exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career. For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider We're committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone. We realise the best people bring their energy at different times, so we're happy to talk flexible working. We offer a range of flexible working options, including full time, part time, job share, remote working and variable start and finishing times.
Requisition #: 13853 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. Innovate With Ansys, Power Your Career. SUMMARY Ansys is the global leader in engineering simulation. We help the world's most innovative companies deliver radically better products to their customers. If you've ever seen a rocket launch, flown on an airplane, driven a car, used a computer, touched a mobile device, crossed a bridge, or put on wearable technology, chances are you've used a product where Ansys software played a critical role in its creation. The Materials Science Business Unit within Ansys, formerly Granta Design Ltd, is the leader in materials information technology - software, information resources, and services to advance materials education, and to enable better, greener, safer products. As an Angular / TypeScript Software Engineer within Ansys Granta, you will be responsible for building front-ends to our flagship product, GRANTA MI, the leading system for materials information management. RESPONSIBILITIES • Developing clean, maintainable cross-browser code in Angular, TypeScript, JavaScript and HTML/CSS to drive a new generation of web applications. • Championing User Experience across our software development process. • Explaining, communicating and drafting UI designs. MINIMUM QUALIFICATIONS • Knowledge of cross-browser Angular, TypeScript, JavaScript, HTML and CSS • Experience of designing and implementing Angular applications • An eye for design and visual aesthetics and attention to detail • Strong communication skills and the ability to draft and visually communicate UI design • Experience with unit and end to end testing frameworks for web applications At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement. Our Commitments: Amaze with innovative products and solutions Make our customers incredibly successful Act with integrity Ensure employees thrive and shareholders prosper Our Values: Adaptability: Be open, welcome what's next Courage: Be courageous, move forward passionately Generosity: Be generous, share, listen, serve Authenticity: Be you, make us stronger Our Actions: We commit to audacious goals We work seamlessly as a team We demonstrate mastery We deliver outstanding results INCLUSION IS AT OUR CORE We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive. WELCOME WHAT'S NEXT IN YOUR CAREER AT ANSYS At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high - met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. At Ansys, it's about the learning, the discovery, and the collaboration. It's about the "what's next" as much as the "mission accomplished." And it's about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics. CREATING A PLACE WE'RE PROUD TO BE Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek's Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America's Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.). For more information, please visit us at Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.
May 01, 2024
Full time
Requisition #: 13853 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. Innovate With Ansys, Power Your Career. SUMMARY Ansys is the global leader in engineering simulation. We help the world's most innovative companies deliver radically better products to their customers. If you've ever seen a rocket launch, flown on an airplane, driven a car, used a computer, touched a mobile device, crossed a bridge, or put on wearable technology, chances are you've used a product where Ansys software played a critical role in its creation. The Materials Science Business Unit within Ansys, formerly Granta Design Ltd, is the leader in materials information technology - software, information resources, and services to advance materials education, and to enable better, greener, safer products. As an Angular / TypeScript Software Engineer within Ansys Granta, you will be responsible for building front-ends to our flagship product, GRANTA MI, the leading system for materials information management. RESPONSIBILITIES • Developing clean, maintainable cross-browser code in Angular, TypeScript, JavaScript and HTML/CSS to drive a new generation of web applications. • Championing User Experience across our software development process. • Explaining, communicating and drafting UI designs. MINIMUM QUALIFICATIONS • Knowledge of cross-browser Angular, TypeScript, JavaScript, HTML and CSS • Experience of designing and implementing Angular applications • An eye for design and visual aesthetics and attention to detail • Strong communication skills and the ability to draft and visually communicate UI design • Experience with unit and end to end testing frameworks for web applications At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement. Our Commitments: Amaze with innovative products and solutions Make our customers incredibly successful Act with integrity Ensure employees thrive and shareholders prosper Our Values: Adaptability: Be open, welcome what's next Courage: Be courageous, move forward passionately Generosity: Be generous, share, listen, serve Authenticity: Be you, make us stronger Our Actions: We commit to audacious goals We work seamlessly as a team We demonstrate mastery We deliver outstanding results INCLUSION IS AT OUR CORE We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive. WELCOME WHAT'S NEXT IN YOUR CAREER AT ANSYS At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high - met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. At Ansys, it's about the learning, the discovery, and the collaboration. It's about the "what's next" as much as the "mission accomplished." And it's about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics. CREATING A PLACE WE'RE PROUD TO BE Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek's Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America's Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.). For more information, please visit us at Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.
Requisition #: 13797 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. Innovate With Ansys, Power Your Career. Software Engineer (C#) Ansys creates world-changing software used by leading companies such as NASA, SpaceX, Nvidia, Airbus, Boeing, Philips, Rolls Royce, Seagate and over a thousand universities. Our products help power the advancement of cutting-edge industries such as autonomous vehicles, sustainable transportation, advanced semiconductors, life-saving medical devices, satellite systems and the space industry. We offer a position working on Ansys Granta MI, an application suite that plays a critical role in helping businesses manage their materials knowledge and select appropriate materials for their products. Engineers always strive to design better solutions, and in today's world that means considering sustainability and environmental impacts as well as product performance. Ansys Granta MI allows engineers and designers to make smarter decisions about the materials they use and enables them to create products that are safer, use fewer resources, and can be more effectively recycled. Our team is responsible for developing and maintaining the Granta MI application suite, including Understanding our customers' use cases and designing new features to satisfy these in the best way possible Working independently and with other team members to implement, test and validate new functionality and troubleshoot issues Expanding the capabilities of the core of the software, including developing new APIs and ensuring that the software is performant Understanding how our applications are deployed in customer installations and integrated with other enterprise software You'll be a good fit if You love learning and using multiple technologies, are proficient with C#, and have a proven track record of working on large .NET applications You understand the full development stack, from UIs through to database engines. (Experience of web and API development would be useful, as would a knowledge of SQL and Python, and cloud technologies such as AWS or Azure) You have an instinct for ensuring and enhancing product performance and future maintainability You are happy to turn your hand to a range of activities, including troubleshooting CI and automated test issues You enjoy working with users and product management to properly understand the problem domain and translate these understandings into a great product We are a great place to work We are excited to be named one of the Best Places to Work thanks to our employee feedback. You will have the freedom to choose how you work, whether that's at home, in our offices or a mix between the two. We offer a range of benefits including a 24/7 GP Service with Private Medical Care, an Annual Bonus, 25 Days Holiday (increasing to 30 over the first 5 years). At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement. Our Commitments: Amaze with innovative products and solutions Make our customers incredibly successful Act with integrity Ensure employees thrive and shareholders prosper Our Values: Adaptability: Be open, welcome what's next Courage: Be courageous, move forward passionately Generosity: Be generous, share, listen, serve Authenticity: Be you, make us stronger Our Actions: We commit to audacious goals We work seamlessly as a team We demonstrate mastery We deliver outstanding results INCLUSION IS AT OUR CORE We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive. WELCOME WHAT'S NEXT IN YOUR CAREER AT ANSYS At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high - met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. At Ansys, it's about the learning, the discovery, and the collaboration. It's about the "what's next" as much as the "mission accomplished." And it's about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics. CREATING A PLACE WE'RE PROUD TO BE Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek's Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America's Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.). For more information, please visit us at Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.
May 01, 2024
Full time
Requisition #: 13797 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. Innovate With Ansys, Power Your Career. Software Engineer (C#) Ansys creates world-changing software used by leading companies such as NASA, SpaceX, Nvidia, Airbus, Boeing, Philips, Rolls Royce, Seagate and over a thousand universities. Our products help power the advancement of cutting-edge industries such as autonomous vehicles, sustainable transportation, advanced semiconductors, life-saving medical devices, satellite systems and the space industry. We offer a position working on Ansys Granta MI, an application suite that plays a critical role in helping businesses manage their materials knowledge and select appropriate materials for their products. Engineers always strive to design better solutions, and in today's world that means considering sustainability and environmental impacts as well as product performance. Ansys Granta MI allows engineers and designers to make smarter decisions about the materials they use and enables them to create products that are safer, use fewer resources, and can be more effectively recycled. Our team is responsible for developing and maintaining the Granta MI application suite, including Understanding our customers' use cases and designing new features to satisfy these in the best way possible Working independently and with other team members to implement, test and validate new functionality and troubleshoot issues Expanding the capabilities of the core of the software, including developing new APIs and ensuring that the software is performant Understanding how our applications are deployed in customer installations and integrated with other enterprise software You'll be a good fit if You love learning and using multiple technologies, are proficient with C#, and have a proven track record of working on large .NET applications You understand the full development stack, from UIs through to database engines. (Experience of web and API development would be useful, as would a knowledge of SQL and Python, and cloud technologies such as AWS or Azure) You have an instinct for ensuring and enhancing product performance and future maintainability You are happy to turn your hand to a range of activities, including troubleshooting CI and automated test issues You enjoy working with users and product management to properly understand the problem domain and translate these understandings into a great product We are a great place to work We are excited to be named one of the Best Places to Work thanks to our employee feedback. You will have the freedom to choose how you work, whether that's at home, in our offices or a mix between the two. We offer a range of benefits including a 24/7 GP Service with Private Medical Care, an Annual Bonus, 25 Days Holiday (increasing to 30 over the first 5 years). At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement. Our Commitments: Amaze with innovative products and solutions Make our customers incredibly successful Act with integrity Ensure employees thrive and shareholders prosper Our Values: Adaptability: Be open, welcome what's next Courage: Be courageous, move forward passionately Generosity: Be generous, share, listen, serve Authenticity: Be you, make us stronger Our Actions: We commit to audacious goals We work seamlessly as a team We demonstrate mastery We deliver outstanding results INCLUSION IS AT OUR CORE We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive. WELCOME WHAT'S NEXT IN YOUR CAREER AT ANSYS At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high - met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. At Ansys, it's about the learning, the discovery, and the collaboration. It's about the "what's next" as much as the "mission accomplished." And it's about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics. CREATING A PLACE WE'RE PROUD TO BE Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek's Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America's Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.). For more information, please visit us at Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.
This role focuses on those who have military experience interested in working in the private sector. Amazon's military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers - influencing change across the globe. Amazon apprenticeship schemes suit candidates with different backgrounds, qualifications and career aspirations; people who are excited to learn and want to start a career now - or possibly retrain in a new direction. To be successful you will need to be committed to your own development and be prepared to make the most of the opportunities, hands on experience, and qualifications presented to you. After graduating from your apprenticeship, you will be qualified to apply for a permanent role within our Reliability, Maintenance, and Engineering (RME) team. Key job responsibilities Mechatronics maintenance apprenticeship Amazon is the perfect place to start your career in mechatronics maintenance. As one of the world's largest retail companies, we have an unrivalled range of equipment, technologies, and facilities, so there are a huge variety of projects you can work on during the program. You will build your skills over a 48-month period - starting in September 2024, including: • Classroom training and workshops hosted offsite • Amazon's on-the-job training program, delivered by our specialist RME team • Mentorship from our RME engineers Alongside extensive development of your technical skills, you will also grow your abilities in crucial complementary areas, such as organisation, prioritisation, data analysis and problem-solving techniques, teamwork, communication, and presentation skills. Year 1 is full-time residential (classroom) training at one of our training provider facilities. As a result, you may be required to work away from home Monday to Friday each week during term time (costs will be supported by Amazon), combined with short periods working at one of our operations warehouses. This will give you a thorough and detailed insight into the work of the RME team, as well as the basic skills necessary before working autonomously on our site equipment. Subsequent years will comprise day or block release training at a specialist college where you will study for an HNC in Electronic & Electrical Engineering, and on-the-job training in a Fulfilment/Sortation Centre or Delivery Station among our team of technicians and engineers. Not only will you receive invaluable learning, development, and professional experience, but you will also gain a number of externally recognised qualifications. You will graduate from the apprenticeship and be able to apply for a role as an Amazon Multi-Skilled Maintenance Technician where we will continue your development, allowing you to grow within the business. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS For the apprenticeship program we prioritise applicants eligible for government funding for their apprenticeship, the requirements of which are: • Be a UK national, or a non UK national with the right to work in the UK, or an EU national and have settled status in the UK, and have lived in the UK or an EEA, or British overseas territory for 3 years or more prior to commencing the apprenticeship (September 2024) • Be a resident of the UK for the entire duration of the program • Not be registered to study on a UK government funded course ending August 2024 or later • You will be 18 years old or older before entering an Amazon building (September 2024) • You have 3 GCSEs at Grade C/4 or above (or equivalent): Maths, English and a science/technology subject If you have received educational qualifications outside of the UK then we will require a Statement of Comparability to confirm your eligibility for the scheme. Please ensure you obtain one during the application process, through UK ENIC: • You have a deep interest in maintenance and a solid willingness to become a multi-skilled technician in both electrical and mechanical disciplines. • You have a desire to learn practical workshop / tool usage skills. • You are able to read, understand, and communicate fluently in English, and interact and engage comfortably with people at all levels of the business. • You have a desire to learn how to fault find and repair automation systems and machinery. • You can follow a list of guidelines and instructions (verbal or written) to deliver results and meet deadlines. • Demonstrate a hands-on, flexible, and proactive approach. • Possess excellent customer facing skills and be able to deliver impeccable customer service • You seek and respond well to feedback. • Experience (or a willingness to learn and practice) working to appropriate health & safety standards and regulations. • You have flexibility in working hours and shift patterns to provide cover for operational requirements. • You are able to operate in a complex and fast paced environment. Note: If you already have a higher degree, or are studying towards a higher degree, in the same field or a related one, you will not be eligible to this apprenticeship. PREFERRED QUALIFICATIONS These will be a plus for your career at Amazon but are not necessary to enter the program. • You have 5 GCSEs at Grade C/4 or above (or equivalent), including Maths, English and a science/technology subject. • You are studying towards a BTEC Level 3 National qualification or equivalent in an Engineering subject or studying for 'A' levels with a bias toward science and technology. All our apprenticeships are paid. Compensation varies by program and location, but is always competitive. Your recruitment process will start with your online application (providing your CV as well as answering questions about the above basic qualifications) and will then take you into online testing and video interviewing on a platform called Hirevue. As a final step, we will invite suitable candidates to an assessment center, which includes visiting an operations warehouse, participating in a group exercise, carrying out a practical exercise (if on-site only), and partaking in interviews. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 01, 2024
Full time
This role focuses on those who have military experience interested in working in the private sector. Amazon's military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers - influencing change across the globe. Amazon apprenticeship schemes suit candidates with different backgrounds, qualifications and career aspirations; people who are excited to learn and want to start a career now - or possibly retrain in a new direction. To be successful you will need to be committed to your own development and be prepared to make the most of the opportunities, hands on experience, and qualifications presented to you. After graduating from your apprenticeship, you will be qualified to apply for a permanent role within our Reliability, Maintenance, and Engineering (RME) team. Key job responsibilities Mechatronics maintenance apprenticeship Amazon is the perfect place to start your career in mechatronics maintenance. As one of the world's largest retail companies, we have an unrivalled range of equipment, technologies, and facilities, so there are a huge variety of projects you can work on during the program. You will build your skills over a 48-month period - starting in September 2024, including: • Classroom training and workshops hosted offsite • Amazon's on-the-job training program, delivered by our specialist RME team • Mentorship from our RME engineers Alongside extensive development of your technical skills, you will also grow your abilities in crucial complementary areas, such as organisation, prioritisation, data analysis and problem-solving techniques, teamwork, communication, and presentation skills. Year 1 is full-time residential (classroom) training at one of our training provider facilities. As a result, you may be required to work away from home Monday to Friday each week during term time (costs will be supported by Amazon), combined with short periods working at one of our operations warehouses. This will give you a thorough and detailed insight into the work of the RME team, as well as the basic skills necessary before working autonomously on our site equipment. Subsequent years will comprise day or block release training at a specialist college where you will study for an HNC in Electronic & Electrical Engineering, and on-the-job training in a Fulfilment/Sortation Centre or Delivery Station among our team of technicians and engineers. Not only will you receive invaluable learning, development, and professional experience, but you will also gain a number of externally recognised qualifications. You will graduate from the apprenticeship and be able to apply for a role as an Amazon Multi-Skilled Maintenance Technician where we will continue your development, allowing you to grow within the business. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS For the apprenticeship program we prioritise applicants eligible for government funding for their apprenticeship, the requirements of which are: • Be a UK national, or a non UK national with the right to work in the UK, or an EU national and have settled status in the UK, and have lived in the UK or an EEA, or British overseas territory for 3 years or more prior to commencing the apprenticeship (September 2024) • Be a resident of the UK for the entire duration of the program • Not be registered to study on a UK government funded course ending August 2024 or later • You will be 18 years old or older before entering an Amazon building (September 2024) • You have 3 GCSEs at Grade C/4 or above (or equivalent): Maths, English and a science/technology subject If you have received educational qualifications outside of the UK then we will require a Statement of Comparability to confirm your eligibility for the scheme. Please ensure you obtain one during the application process, through UK ENIC: • You have a deep interest in maintenance and a solid willingness to become a multi-skilled technician in both electrical and mechanical disciplines. • You have a desire to learn practical workshop / tool usage skills. • You are able to read, understand, and communicate fluently in English, and interact and engage comfortably with people at all levels of the business. • You have a desire to learn how to fault find and repair automation systems and machinery. • You can follow a list of guidelines and instructions (verbal or written) to deliver results and meet deadlines. • Demonstrate a hands-on, flexible, and proactive approach. • Possess excellent customer facing skills and be able to deliver impeccable customer service • You seek and respond well to feedback. • Experience (or a willingness to learn and practice) working to appropriate health & safety standards and regulations. • You have flexibility in working hours and shift patterns to provide cover for operational requirements. • You are able to operate in a complex and fast paced environment. Note: If you already have a higher degree, or are studying towards a higher degree, in the same field or a related one, you will not be eligible to this apprenticeship. PREFERRED QUALIFICATIONS These will be a plus for your career at Amazon but are not necessary to enter the program. • You have 5 GCSEs at Grade C/4 or above (or equivalent), including Maths, English and a science/technology subject. • You are studying towards a BTEC Level 3 National qualification or equivalent in an Engineering subject or studying for 'A' levels with a bias toward science and technology. All our apprenticeships are paid. Compensation varies by program and location, but is always competitive. Your recruitment process will start with your online application (providing your CV as well as answering questions about the above basic qualifications) and will then take you into online testing and video interviewing on a platform called Hirevue. As a final step, we will invite suitable candidates to an assessment center, which includes visiting an operations warehouse, participating in a group exercise, carrying out a practical exercise (if on-site only), and partaking in interviews. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Company Description Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes. It's up to us in L&G Group functions - which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we're helping to improve our customers' lives, and contributing to the success of the business every day. Job Description We have an amazing opportunity for a Junior ServiceNow Engineer to join us in Hove! You'll be joining a dynamic, hands-on team helping to support technology-based changes within the security environment; playing a key role in the ongoing improvement of the ServiceNow solution used across the L&G business. If you're looking for a role with exposure to IAM and Security then this could be the ideal next move for you! What you'll be doing Maintaining the IAM Service Catalogue as presented to our diverse user base, ensuring workflow is consistent and all approvals are managed in a way that meets rigorous audit standards Partnering with other Engineers, System Admins, Product Owners, customers and suppliers to deliver opportunities to enhance the user experience across Security and IAM processes, tools and automation capabilities Staying abreast of new ServiceNow capabilities, features and functionality, playing a key role in driving continual improvement with a strong focus on enablement - leading to improved customer satisfaction Working with the Business Analysts, System Admins and Product Owners to help deliver user stories required for the IAM team. Gaining an understanding of ITIL and the assorted business processes supported in ServiceNow from an Identity & Access Management perspective Reporting into the Identity and Access Management function, you'll be delivering automated access provisioning and integrating with other core IAM products such as IdentityNow Qualifications What we're looking for Experience of developing ServiceNow Catalogue items, including workflows and approvals. Experience of REST API's and JSON Someone that isn't afraid to ask questions if they are unsure of the solution - the team are more than happy to help Sailpoint experience would be great, but training will be given Understanding of ITIL and the assorted business processes supported in ServiceNow from an Identity & Access management perspective Additional Information When you commit to Legal & General, we'll commit to you too. That means we'll recognise and reward your hard work, your performance and your contribution. If you join us, you'll get access to some great benefits, including private medical insurance, at least 25 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We're also proud to offer competitive family leave. You'll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of - both for our own products and at a range of high street stores and online offerings. Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you're open to find out more, we'd love to hear from you.
May 01, 2024
Full time
Company Description Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes. It's up to us in L&G Group functions - which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we're helping to improve our customers' lives, and contributing to the success of the business every day. Job Description We have an amazing opportunity for a Junior ServiceNow Engineer to join us in Hove! You'll be joining a dynamic, hands-on team helping to support technology-based changes within the security environment; playing a key role in the ongoing improvement of the ServiceNow solution used across the L&G business. If you're looking for a role with exposure to IAM and Security then this could be the ideal next move for you! What you'll be doing Maintaining the IAM Service Catalogue as presented to our diverse user base, ensuring workflow is consistent and all approvals are managed in a way that meets rigorous audit standards Partnering with other Engineers, System Admins, Product Owners, customers and suppliers to deliver opportunities to enhance the user experience across Security and IAM processes, tools and automation capabilities Staying abreast of new ServiceNow capabilities, features and functionality, playing a key role in driving continual improvement with a strong focus on enablement - leading to improved customer satisfaction Working with the Business Analysts, System Admins and Product Owners to help deliver user stories required for the IAM team. Gaining an understanding of ITIL and the assorted business processes supported in ServiceNow from an Identity & Access Management perspective Reporting into the Identity and Access Management function, you'll be delivering automated access provisioning and integrating with other core IAM products such as IdentityNow Qualifications What we're looking for Experience of developing ServiceNow Catalogue items, including workflows and approvals. Experience of REST API's and JSON Someone that isn't afraid to ask questions if they are unsure of the solution - the team are more than happy to help Sailpoint experience would be great, but training will be given Understanding of ITIL and the assorted business processes supported in ServiceNow from an Identity & Access management perspective Additional Information When you commit to Legal & General, we'll commit to you too. That means we'll recognise and reward your hard work, your performance and your contribution. If you join us, you'll get access to some great benefits, including private medical insurance, at least 25 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We're also proud to offer competitive family leave. You'll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of - both for our own products and at a range of high street stores and online offerings. Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you're open to find out more, we'd love to hear from you.
Job Description: Job Title Salesforce - Senior Engineer (Corporate Bank) Location London Corporate Title Assistant Vice President Join a London based team as a Salesforce Senior Engineer building the strategic CRM (Customer Relationship Management) solution for the Corporate Bank. You will work in a hands-role designing and implementing the solution whilst coaching other more junior team members to deliver an application used by 2800+ users across 44 countries as part of their daily workflow. You will be part of a broader CRM and engineering practice focused on client technology with opportunities to use other technologies outside the Salesforce ecosystem. What we'll offer you Hybrid Working We understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them. You can expect: Competitive salary and non-contributory pension 30 days' holiday plus bank holidays, with the option to purchase additional days Life Assurance and Private Healthcare for you and your family A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits The opportunity to support a wide-ranging CSR programme + 2 days' volunteering leave per year Your key responsibilities Delivering Salesforce solutions, leveraging the latest technology and the best industry practices while also focusing on the entire SDLC lifecycle Coaching other team members on coding practices, designing principles and implementation patterns that lead to high quality, easily maintainable solutions Participating in code reviews and contributing to sprint retrospectives Your skills and experience Senior Salesforce engineer with hands-on professional development experience (Salesforce certifications are a plus) Proficient with APEX and Lightning Web Components coding including end to end testing Experience working with CI/CD Proficient with source control systems, preferably Git Strong communication skills to be able to articulate technical solution options and design trade offs How we'll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs We value diversity and as an equal opportunity's employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g., screen readers, assistive hearing devices, adapted keyboards. About us and our teams Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do. Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.
May 01, 2024
Full time
Job Description: Job Title Salesforce - Senior Engineer (Corporate Bank) Location London Corporate Title Assistant Vice President Join a London based team as a Salesforce Senior Engineer building the strategic CRM (Customer Relationship Management) solution for the Corporate Bank. You will work in a hands-role designing and implementing the solution whilst coaching other more junior team members to deliver an application used by 2800+ users across 44 countries as part of their daily workflow. You will be part of a broader CRM and engineering practice focused on client technology with opportunities to use other technologies outside the Salesforce ecosystem. What we'll offer you Hybrid Working We understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them. You can expect: Competitive salary and non-contributory pension 30 days' holiday plus bank holidays, with the option to purchase additional days Life Assurance and Private Healthcare for you and your family A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits The opportunity to support a wide-ranging CSR programme + 2 days' volunteering leave per year Your key responsibilities Delivering Salesforce solutions, leveraging the latest technology and the best industry practices while also focusing on the entire SDLC lifecycle Coaching other team members on coding practices, designing principles and implementation patterns that lead to high quality, easily maintainable solutions Participating in code reviews and contributing to sprint retrospectives Your skills and experience Senior Salesforce engineer with hands-on professional development experience (Salesforce certifications are a plus) Proficient with APEX and Lightning Web Components coding including end to end testing Experience working with CI/CD Proficient with source control systems, preferably Git Strong communication skills to be able to articulate technical solution options and design trade offs How we'll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs We value diversity and as an equal opportunity's employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g., screen readers, assistive hearing devices, adapted keyboards. About us and our teams Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do. Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.
Company Description Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes. It's up to us in L&G Group functions - which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we're helping to improve our customers' lives, and contributing to the success of the business every day. Job Description We now have an exciting 12 month Fixed- Term opportunity for a highly experienced Lead PMO to join our Group Technology functions Portfolio Office. The key purpose of this role is to support with the definition of portfolio/programme governance and to manage finance and budgetary controls and processes and data. As the lead you will manage the Group Technology Portfolio office, including line managing the other PMO analysts and ensuring we have oversight and control of all key project governance areas including: Portfolio cost tracking, Business case tracking and drawn down approvals processes Coordination of monthly reporting cycle, including collation of monthly PSRs and production of Portfolio reporting packs Maintenance and ownership of PPM tool (Keyedin), including error corrections, creation of data views and reports, set up of Portfolio/Programme/Project structure Quality assurance including Project and Process health checks, feedback, along with analysis of findings and insights reporting Overseeing the Programme PMO community of practice, skills development, and training Qualifications Detailed knowledge of Project Management methodologies including Waterfall and Agile and the appropriate application of these methods. Strong knowledge of project management processes, tools, performance measurement and metrics • Highly numerate and analytical. Knowledge and experience of budget development Exposure to financial/analytical activities and being able to contextualise financial data to support the viability of Projects. Experience developing, implementing, and deploying and running Portfolio, Programme and Project Management processes. Completion of project portfolio reports and analysis accurately, on time and within cost to the required quality parameters Excellent interpersonal and communication skills with an ability to communicate effectively and confidently at all levels across the Group Additional Information Please note that due to the nature of this role, it will require 2 working days in our Hove office as part of our hybrid working policy. Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you're open to find out more, we'd love to hear from you.
May 01, 2024
Full time
Company Description Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes. It's up to us in L&G Group functions - which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we're helping to improve our customers' lives, and contributing to the success of the business every day. Job Description We now have an exciting 12 month Fixed- Term opportunity for a highly experienced Lead PMO to join our Group Technology functions Portfolio Office. The key purpose of this role is to support with the definition of portfolio/programme governance and to manage finance and budgetary controls and processes and data. As the lead you will manage the Group Technology Portfolio office, including line managing the other PMO analysts and ensuring we have oversight and control of all key project governance areas including: Portfolio cost tracking, Business case tracking and drawn down approvals processes Coordination of monthly reporting cycle, including collation of monthly PSRs and production of Portfolio reporting packs Maintenance and ownership of PPM tool (Keyedin), including error corrections, creation of data views and reports, set up of Portfolio/Programme/Project structure Quality assurance including Project and Process health checks, feedback, along with analysis of findings and insights reporting Overseeing the Programme PMO community of practice, skills development, and training Qualifications Detailed knowledge of Project Management methodologies including Waterfall and Agile and the appropriate application of these methods. Strong knowledge of project management processes, tools, performance measurement and metrics • Highly numerate and analytical. Knowledge and experience of budget development Exposure to financial/analytical activities and being able to contextualise financial data to support the viability of Projects. Experience developing, implementing, and deploying and running Portfolio, Programme and Project Management processes. Completion of project portfolio reports and analysis accurately, on time and within cost to the required quality parameters Excellent interpersonal and communication skills with an ability to communicate effectively and confidently at all levels across the Group Additional Information Please note that due to the nature of this role, it will require 2 working days in our Hove office as part of our hybrid working policy. Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you're open to find out more, we'd love to hear from you.
Company Description Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes. It's up to us in L&G Group functions - which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we're helping to improve our customers' lives, and contributing to the success of the business every day. Job Description We have a brand new, exciting role within Group HR to join a highly visible, global deployment programme! As part of the wider HR Transformation programme, the role holder will be responsible for gathering requirements to support the systems in use across HR including Oracle HCM, SmartRecruiters and Zellis (ResourceLink). The ideal candidate will be resolving ticket queries to SLAs within the case management system as well as supporting the evolution of our systems through gathering requirements, troubleshooting and change management. What you'll be doing Configuring SmartRecruiters ATS, Careers site and CRM and work alongside Zellis (ResourceLink) to align with L&G HR policies and processes. Support based on capacity Oracle HCM Cloud Modules (Global HR, Compensation, Absence Management, Learning and Performance & HR Helpdesk), Providing ongoing support and maintenance of ResourceLink (Zellis), SmartRecruiters and where required support based on capacity Oracle HCM cloud applications, including troubleshooting and resolving issues via case management. Strong knowledge of payroll processes and systems to align to the BAU calendar, changes to benefits, pay reviews and to identify issues/processes/errors from relevant integrations where necessary Managing the quarterly releases for SmartRecruiters and Oracle HCM and updates required to Zellis where applicable. Collaborating with HR and business stakeholder to gather, analyse and document HR system requirements and translate them into Zellis/SmartRecruiters and Oracle where required. Collaborating across internal L&G teams with internal IT, Data and Integrations team to ensure the design, functionality, and processes are aligned with change impact analysis to any downstream functionality Providing user training and knowledge transfer to support HR staff and end users to ensure effective utilization of the system Developing and maintaining comprehensive documentation including user guides, standard operating procedure documentation and Configuration workbooks. Collaborating with cross functional teams to aid issue resolution and integration needs Continuously identifying opportunities for process optimization and automation to enhance HR operations To ensure approach to and work delivered supports L&G's commitment to Treating Customers Fairly (TCF) to ensure the right outcome and excellent service delivery. Qualifications Proven Experience in Implementing and maintaining SmartRecruiters and Zellis (ResourceLink) some Oracle HCM knowledge preferred. Strong Understanding of HR Processes & Best Practices Proficiency in SmartRecruiters and payroll systems and Tools Excellent problem solving and communication skills Previous experience with HR transformations including Recruitment. Strong understanding of payroll processes Ability to analyse complex HR requirements and design effective solutions within SmartRecruiters and Oracle HCM. Ensure data integrity and security within SmartRecruiters, Oracle HCM and Zellis Excellent written and verbal communication Organised and self-motivated Ability to multi-task and prioritize across concurrent projects The ability to adopt and adhere to HR policies and procedures Strong HR Business Process Experience A strong background within HR including talent acquisition to understand the business need Hands on experience in cloud implementation, configuration, and customization 3 + years of experience designing, implementing, and supporting SmartRecruiters and Zellis in a complex environment Proven Experience in Global HR & Compensation or Learning & performance management and one or more of the following modules: Global HR, Absence Management, HR Help Desk In-depth experience of analysing business requirements and detailed design documents Experience of working effectively within a team and of displaying good communication skills. Experience of being part of a HCM transformation and awareness of quarterly releases with both Oracle and SmartRecruiters Additional Information Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you're open to find out more, we'd love to hear from you.
May 01, 2024
Full time
Company Description Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes. It's up to us in L&G Group functions - which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we're helping to improve our customers' lives, and contributing to the success of the business every day. Job Description We have a brand new, exciting role within Group HR to join a highly visible, global deployment programme! As part of the wider HR Transformation programme, the role holder will be responsible for gathering requirements to support the systems in use across HR including Oracle HCM, SmartRecruiters and Zellis (ResourceLink). The ideal candidate will be resolving ticket queries to SLAs within the case management system as well as supporting the evolution of our systems through gathering requirements, troubleshooting and change management. What you'll be doing Configuring SmartRecruiters ATS, Careers site and CRM and work alongside Zellis (ResourceLink) to align with L&G HR policies and processes. Support based on capacity Oracle HCM Cloud Modules (Global HR, Compensation, Absence Management, Learning and Performance & HR Helpdesk), Providing ongoing support and maintenance of ResourceLink (Zellis), SmartRecruiters and where required support based on capacity Oracle HCM cloud applications, including troubleshooting and resolving issues via case management. Strong knowledge of payroll processes and systems to align to the BAU calendar, changes to benefits, pay reviews and to identify issues/processes/errors from relevant integrations where necessary Managing the quarterly releases for SmartRecruiters and Oracle HCM and updates required to Zellis where applicable. Collaborating with HR and business stakeholder to gather, analyse and document HR system requirements and translate them into Zellis/SmartRecruiters and Oracle where required. Collaborating across internal L&G teams with internal IT, Data and Integrations team to ensure the design, functionality, and processes are aligned with change impact analysis to any downstream functionality Providing user training and knowledge transfer to support HR staff and end users to ensure effective utilization of the system Developing and maintaining comprehensive documentation including user guides, standard operating procedure documentation and Configuration workbooks. Collaborating with cross functional teams to aid issue resolution and integration needs Continuously identifying opportunities for process optimization and automation to enhance HR operations To ensure approach to and work delivered supports L&G's commitment to Treating Customers Fairly (TCF) to ensure the right outcome and excellent service delivery. Qualifications Proven Experience in Implementing and maintaining SmartRecruiters and Zellis (ResourceLink) some Oracle HCM knowledge preferred. Strong Understanding of HR Processes & Best Practices Proficiency in SmartRecruiters and payroll systems and Tools Excellent problem solving and communication skills Previous experience with HR transformations including Recruitment. Strong understanding of payroll processes Ability to analyse complex HR requirements and design effective solutions within SmartRecruiters and Oracle HCM. Ensure data integrity and security within SmartRecruiters, Oracle HCM and Zellis Excellent written and verbal communication Organised and self-motivated Ability to multi-task and prioritize across concurrent projects The ability to adopt and adhere to HR policies and procedures Strong HR Business Process Experience A strong background within HR including talent acquisition to understand the business need Hands on experience in cloud implementation, configuration, and customization 3 + years of experience designing, implementing, and supporting SmartRecruiters and Zellis in a complex environment Proven Experience in Global HR & Compensation or Learning & performance management and one or more of the following modules: Global HR, Absence Management, HR Help Desk In-depth experience of analysing business requirements and detailed design documents Experience of working effectively within a team and of displaying good communication skills. Experience of being part of a HCM transformation and awareness of quarterly releases with both Oracle and SmartRecruiters Additional Information Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you're open to find out more, we'd love to hear from you.
Company Description Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand our customers and meet their needs, we've brought our protection, retirement income, savings, lending and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we're a fast-growing division with big, customer-centered ambitions. Job Description We have an exciting new opportunity for a Mobile App Engineer to join our growing engineering team. The role holder will use their software engineering skills and experience to build features, solve bugs, address technical debt; bring a strategic lens to team operating processes and tooling to improve how we work and ultimately deliver valuable, high quality software to our customers. What you'll be doing Building clean, maintainable features and resolving end-to-end issues with an understanding of different possible approaches, to ensure that we are delivering great outcomes to our customers as effectively as we can. Ensuring that the solutions developed and deployed are fit for purpose, provide appropriate business value, adhere to quality standards and align to standard engineering practices. Understanding and contributing to the strategy for the management of technical debt within the team to ensure that Legal & General's systems are secure, resilient and reliable. Analysing and defining test approaches and strategies within your team so that the customer experience is of the highest quality - with an emphasis security, usability and accessibility. Conducting and participating in code reviews with an emphasis on both functional and non-functional requirements, considering, performance, resiliency, maintainability and security, to ensure that we build consistently high-quality software for our customers. Enthusiastically promoting inspection and adaptation to improve team effectiveness & happiness, supporting changes to enhance processes and culture, to ensure that the team stays happy, productive, efficient. Building a culture of mutual respect, collaboration and engagement within the team, coaching, mentoring and supporting less experienced engineers to develop and grow their skills. Undertaking continuous research on relevant application technologies and identify and implement opportunities to incorporate those into the application as appropriate. Sharing your research and learning in developer forums. Helping your team to ensure that all customers and stakeholders are treated fairly in line with Legal & General's principles on the Customer Experience and Treating Customers Fairly policy. Qualifications React Native - at least 2 years of hands on coding experience on at least one large commercial project JavaScript/TypeScript - at least 5 years experience and strong proficiency in both coming from either a web or backend background Strong understanding of React and its key concepts REST based microservice development, JVM Spring or Node.js Strong understanding of mobile application architecture best practices (e.g. MVP, MVVM, Flux) GraphQL, AWS Cloud Services, Docker Hands on experience developing native Android or iOS apps Strong understanding of clean code and clean architecture concepts (e.g. SOLID, Onion) Strong understanding of at least one layered backend application architecture (e.g. three tier, hexagonal, onion) Excellent knowledge of test driven development and testing pyramid Scrum, Git / Git Flow, CI/CD Excellent communication skills and good English spoken and written skills Experience of writing large, well-optimised and maintainable software features Experience of analysing, debugging and solving highly complex problems Experience of participating and providing actionable feedback in effective code reviews Experience of considering all of the relevant factors when deciding a technical approach Additional Information Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you're open to find out more, we'd love to hear from you.
May 01, 2024
Full time
Company Description Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand our customers and meet their needs, we've brought our protection, retirement income, savings, lending and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we're a fast-growing division with big, customer-centered ambitions. Job Description We have an exciting new opportunity for a Mobile App Engineer to join our growing engineering team. The role holder will use their software engineering skills and experience to build features, solve bugs, address technical debt; bring a strategic lens to team operating processes and tooling to improve how we work and ultimately deliver valuable, high quality software to our customers. What you'll be doing Building clean, maintainable features and resolving end-to-end issues with an understanding of different possible approaches, to ensure that we are delivering great outcomes to our customers as effectively as we can. Ensuring that the solutions developed and deployed are fit for purpose, provide appropriate business value, adhere to quality standards and align to standard engineering practices. Understanding and contributing to the strategy for the management of technical debt within the team to ensure that Legal & General's systems are secure, resilient and reliable. Analysing and defining test approaches and strategies within your team so that the customer experience is of the highest quality - with an emphasis security, usability and accessibility. Conducting and participating in code reviews with an emphasis on both functional and non-functional requirements, considering, performance, resiliency, maintainability and security, to ensure that we build consistently high-quality software for our customers. Enthusiastically promoting inspection and adaptation to improve team effectiveness & happiness, supporting changes to enhance processes and culture, to ensure that the team stays happy, productive, efficient. Building a culture of mutual respect, collaboration and engagement within the team, coaching, mentoring and supporting less experienced engineers to develop and grow their skills. Undertaking continuous research on relevant application technologies and identify and implement opportunities to incorporate those into the application as appropriate. Sharing your research and learning in developer forums. Helping your team to ensure that all customers and stakeholders are treated fairly in line with Legal & General's principles on the Customer Experience and Treating Customers Fairly policy. Qualifications React Native - at least 2 years of hands on coding experience on at least one large commercial project JavaScript/TypeScript - at least 5 years experience and strong proficiency in both coming from either a web or backend background Strong understanding of React and its key concepts REST based microservice development, JVM Spring or Node.js Strong understanding of mobile application architecture best practices (e.g. MVP, MVVM, Flux) GraphQL, AWS Cloud Services, Docker Hands on experience developing native Android or iOS apps Strong understanding of clean code and clean architecture concepts (e.g. SOLID, Onion) Strong understanding of at least one layered backend application architecture (e.g. three tier, hexagonal, onion) Excellent knowledge of test driven development and testing pyramid Scrum, Git / Git Flow, CI/CD Excellent communication skills and good English spoken and written skills Experience of writing large, well-optimised and maintainable software features Experience of analysing, debugging and solving highly complex problems Experience of participating and providing actionable feedback in effective code reviews Experience of considering all of the relevant factors when deciding a technical approach Additional Information Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you're open to find out more, we'd love to hear from you.