We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Dec 18, 2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Senior Data Architect Joining Capco means joining an organisation that is committed to an inclusive working environment where you're encouraged to Be Yourself At Work. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table - so we'd love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. ABOUT US Capco is global technology and business consultancy with a focus on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry, combining innovative thinking with unique expert know-how. The solutions we offer our customers every day are as diverse as our employees. We are/have: Experts across the Capital Markets, Insurance, Payments, Retail Banking and Wealth & Asset Management domains. Deep knowledge in various financial services offerings including Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile and entrepreneurial culture. Your Capco Day/Key Responsibilities You will accompany and lead complex agile consulting projects supporting our clients with data architecture design and delivery. You will work with technology leaders across Financial Services to provide best practice guidance for data management and data architecture development and optimization. You will build a set of services and capabilities that support Capco's vision of Modern Data Architecture and our clients' data journeys to Cloud to enable efficient, transparent and high-quality data management. You will have opportunities to assume greater responsibility for your topics, as well as managing small project teams and supporting Capco Data Architecture business development. Preferred Experience Experience architecting & implementing data strategy, solutions & governance models. Experience of aligning data architecture & strategy across multiple programmes, work streams and business units. Demonstrable experience using Cloud data technologies to develop enterprise Data platforms. Cloud architect/data architect certifications (AWS, GPC, Azure). Knowledge of the relevant procedures, architectures and technologies in one or more of the following topics: Contextual Datamodelling, Entity Relationship Modelling, Logical & Physical Datamodelling and Data Lake design. Experience designing and implementing cloud data migration and storage patterns on one or more of AWS, GCP and Microsoft Azure Experience implementing and integrating data management platforms for data cataloguing, classification and metadata management. Experience designing and developing data privacy, security and entitlements frameworks for cloud provider ecosystems (AWS, Azure, GCP). Good understanding of cloud networking architecture, operations, automation and cost management. Ideally, relevant practical project experience in Financial Services with proven leadership skills and ability to operate in complex environments/projects, managing multiple stakeholders at all levels of the organisation. An understanding or interest in Graph computing and semantic Datamodelling. A credible individual who can communicate effectively to both technical and non-technical audiences. Effective teamworking with very good analytical and conceptual skills and assertiveness. Data at Capco Capco's global Data Practice of 800+ practitioners are an established team of data strategists, analysts, scientists, architects, and engineers who help client teams harness the power of data to drive insight, optimise performance, and commercialise data opportunities. ?We enable financial institutions to become data-driven by helping transform their understanding, and use of data to derive value. We translate strategy into action - designing, implementing, and mobilising innovative data capabilities with a focus on efficiency and scalability, and partnering with leading vendors and industry bodies. Collaboration, enthusiasm, and encouragement are key in ensuring we maintain our culture through working in an environment where clients become colleagues. We are looking for a candidate who will empower the team, drive high standards, grow the capability, and deliver customer focused outcomes. Our clients and peers have voted us as the A-Team Best Consultancy in Data Management in consecutive years, valuing our ability to identify and develop top data talent. In addition to this, we have proudly won both the Best Consultancy (2022) in the British Banking Awards and the Best ESG Data & Technology Consultancy as part of the annual ESG Insight Awards. WHY JOIN CAPCO? You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer: A work culture focused on innovation and creating lasting value for our clients and employees Ongoing learning opportunities to help you acquire new skills or deepen existing expertise A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients A diverse, inclusive, meritocratic culture Enhanced and competitive family friendly benefits, including maternity/adoption/shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement.
May 02, 2024
Full time
Senior Data Architect Joining Capco means joining an organisation that is committed to an inclusive working environment where you're encouraged to Be Yourself At Work. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table - so we'd love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. ABOUT US Capco is global technology and business consultancy with a focus on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry, combining innovative thinking with unique expert know-how. The solutions we offer our customers every day are as diverse as our employees. We are/have: Experts across the Capital Markets, Insurance, Payments, Retail Banking and Wealth & Asset Management domains. Deep knowledge in various financial services offerings including Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile and entrepreneurial culture. Your Capco Day/Key Responsibilities You will accompany and lead complex agile consulting projects supporting our clients with data architecture design and delivery. You will work with technology leaders across Financial Services to provide best practice guidance for data management and data architecture development and optimization. You will build a set of services and capabilities that support Capco's vision of Modern Data Architecture and our clients' data journeys to Cloud to enable efficient, transparent and high-quality data management. You will have opportunities to assume greater responsibility for your topics, as well as managing small project teams and supporting Capco Data Architecture business development. Preferred Experience Experience architecting & implementing data strategy, solutions & governance models. Experience of aligning data architecture & strategy across multiple programmes, work streams and business units. Demonstrable experience using Cloud data technologies to develop enterprise Data platforms. Cloud architect/data architect certifications (AWS, GPC, Azure). Knowledge of the relevant procedures, architectures and technologies in one or more of the following topics: Contextual Datamodelling, Entity Relationship Modelling, Logical & Physical Datamodelling and Data Lake design. Experience designing and implementing cloud data migration and storage patterns on one or more of AWS, GCP and Microsoft Azure Experience implementing and integrating data management platforms for data cataloguing, classification and metadata management. Experience designing and developing data privacy, security and entitlements frameworks for cloud provider ecosystems (AWS, Azure, GCP). Good understanding of cloud networking architecture, operations, automation and cost management. Ideally, relevant practical project experience in Financial Services with proven leadership skills and ability to operate in complex environments/projects, managing multiple stakeholders at all levels of the organisation. An understanding or interest in Graph computing and semantic Datamodelling. A credible individual who can communicate effectively to both technical and non-technical audiences. Effective teamworking with very good analytical and conceptual skills and assertiveness. Data at Capco Capco's global Data Practice of 800+ practitioners are an established team of data strategists, analysts, scientists, architects, and engineers who help client teams harness the power of data to drive insight, optimise performance, and commercialise data opportunities. ?We enable financial institutions to become data-driven by helping transform their understanding, and use of data to derive value. We translate strategy into action - designing, implementing, and mobilising innovative data capabilities with a focus on efficiency and scalability, and partnering with leading vendors and industry bodies. Collaboration, enthusiasm, and encouragement are key in ensuring we maintain our culture through working in an environment where clients become colleagues. We are looking for a candidate who will empower the team, drive high standards, grow the capability, and deliver customer focused outcomes. Our clients and peers have voted us as the A-Team Best Consultancy in Data Management in consecutive years, valuing our ability to identify and develop top data talent. In addition to this, we have proudly won both the Best Consultancy (2022) in the British Banking Awards and the Best ESG Data & Technology Consultancy as part of the annual ESG Insight Awards. WHY JOIN CAPCO? You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer: A work culture focused on innovation and creating lasting value for our clients and employees Ongoing learning opportunities to help you acquire new skills or deepen existing expertise A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients A diverse, inclusive, meritocratic culture Enhanced and competitive family friendly benefits, including maternity/adoption/shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement.
Paying up to £50k per year. Fully remote - can be based in either the UK or Germany. Regular travel to Europe with weekends and out-of-hours required. We are seeking an experienced highly motivated IT professional who thrives in a dynamic environment with tight deadline to join our client, a leading international life sciences organisation, with specialist environmental, pharmaceutical, environment, and food divisions. You'll play a key role in troubleshooting complex IT issues, taking ownership of projects, and collaborating effectively to ensure seamless operations. Our client has recently acquired one of their competitors, who is based in Germany. As such, they are willing to consider candidates who are based in either the UK or Germany, Regular travel to Europe and out-of-hours will be required. This is a newly created role and will be part of their AgroSciences division, and the successful candidate will join a small, growing, and remotely working team. Duties will include: You will play a crucial role in integrating the recently acquired competitor into the company's operations. You will be responsible for running M&A activities and providing technical expertise, ensuring a smooth transition and successful integration. Beyond the initial 6 months, you will continue to support and maintain the systems and infrastructure you have built. Sites inventory, and audit across European sites and therefore we are looking for a candidate who can dig into IT environments to discover components that could affect the low-level design of the site migration. Physical migration of sites with end-user experience at the core. Work closely with vendors to manage, advise, troubleshoot, and challenge these third parties where necessary. Requirements: Experience in M&A (mergers and acquisitions) with experience in changing everything from applications to hardware and merging into our clients' systems. Familiar with handling complex migration requirements, including connectivity, PC roll-out and local application migration. Experience with Laboratory Instrument Integration (desirable but not essential). A driver's license is essential for travel to remote sites and a willingness to drive in Europe. Good command of English (Other European Languages highly desirable). Interested, intrigued, or want to find out more? Apply today so that we can start a conversation.
May 02, 2024
Full time
Paying up to £50k per year. Fully remote - can be based in either the UK or Germany. Regular travel to Europe with weekends and out-of-hours required. We are seeking an experienced highly motivated IT professional who thrives in a dynamic environment with tight deadline to join our client, a leading international life sciences organisation, with specialist environmental, pharmaceutical, environment, and food divisions. You'll play a key role in troubleshooting complex IT issues, taking ownership of projects, and collaborating effectively to ensure seamless operations. Our client has recently acquired one of their competitors, who is based in Germany. As such, they are willing to consider candidates who are based in either the UK or Germany, Regular travel to Europe and out-of-hours will be required. This is a newly created role and will be part of their AgroSciences division, and the successful candidate will join a small, growing, and remotely working team. Duties will include: You will play a crucial role in integrating the recently acquired competitor into the company's operations. You will be responsible for running M&A activities and providing technical expertise, ensuring a smooth transition and successful integration. Beyond the initial 6 months, you will continue to support and maintain the systems and infrastructure you have built. Sites inventory, and audit across European sites and therefore we are looking for a candidate who can dig into IT environments to discover components that could affect the low-level design of the site migration. Physical migration of sites with end-user experience at the core. Work closely with vendors to manage, advise, troubleshoot, and challenge these third parties where necessary. Requirements: Experience in M&A (mergers and acquisitions) with experience in changing everything from applications to hardware and merging into our clients' systems. Familiar with handling complex migration requirements, including connectivity, PC roll-out and local application migration. Experience with Laboratory Instrument Integration (desirable but not essential). A driver's license is essential for travel to remote sites and a willingness to drive in Europe. Good command of English (Other European Languages highly desirable). Interested, intrigued, or want to find out more? Apply today so that we can start a conversation.
3rd Line Engineer Watford Up to £40,000 DOE Our client is well-established Managed Service Provider (MSP) based in Watford; they're currently looking for a 3rd Line Service Desk Engineer to join their expanding team.The successful 3rd Line Engineer will be the escalation point of a friendly team. Providing a high-level service to the companies' clients to ensure the performance and reliability of their IT systems run seamlessly.You will have the opportunity to be involved in projects, if you don't have experience in this area, there is scope for training and development. The job role will involve: Answering 3rd line support queries via phone, email or on-site. Monitoring and maintaining server performance. Troubleshooting hardware and software problems. Installing and configuring new systems. Providing technical support to customers. Assisting on projects. Migration projects Mentoring the team. The ideal candidate will have: Experience in 3rd line support. Extensive experience in network and server support. Good understanding of networking concepts. Working with storage and backup. VMWare / Hyper - V. Cyber Security. Good knowledge O365 /Azure / Exchange /Intune / Onedrive / Sharepoint. Excellent problem-solving skills. Ability to work well both independently and as part of a team. It is desirable that the candidate has experience working within the MSP sector and working knowledge of the following: Worked for an MSP. Involved in projects. If you feel you have the necessary skills and experience for this 3rd Line Engineer role, please apply now for immediate consideration and interview.For further details about the role, please contact us ASAP.
May 02, 2024
Full time
3rd Line Engineer Watford Up to £40,000 DOE Our client is well-established Managed Service Provider (MSP) based in Watford; they're currently looking for a 3rd Line Service Desk Engineer to join their expanding team.The successful 3rd Line Engineer will be the escalation point of a friendly team. Providing a high-level service to the companies' clients to ensure the performance and reliability of their IT systems run seamlessly.You will have the opportunity to be involved in projects, if you don't have experience in this area, there is scope for training and development. The job role will involve: Answering 3rd line support queries via phone, email or on-site. Monitoring and maintaining server performance. Troubleshooting hardware and software problems. Installing and configuring new systems. Providing technical support to customers. Assisting on projects. Migration projects Mentoring the team. The ideal candidate will have: Experience in 3rd line support. Extensive experience in network and server support. Good understanding of networking concepts. Working with storage and backup. VMWare / Hyper - V. Cyber Security. Good knowledge O365 /Azure / Exchange /Intune / Onedrive / Sharepoint. Excellent problem-solving skills. Ability to work well both independently and as part of a team. It is desirable that the candidate has experience working within the MSP sector and working knowledge of the following: Worked for an MSP. Involved in projects. If you feel you have the necessary skills and experience for this 3rd Line Engineer role, please apply now for immediate consideration and interview.For further details about the role, please contact us ASAP.
Cloud Security IT Specialist Central London Contract £650-£775 per day inside IR35 We're currently seeking an accomplished and highly ambitious Cloud Security IT Specialist to work with our exceptional client, a world class brand in a secure environment to drive major business transformation, process and technical change across this complex organisation. The contract role will require you to conduct security clearance prior to assignment. The Cloud Security IT Specialist role is conducted in an environment that is far from ordinary, therefore, we're not looking for ordinary. The role is based on site. Your experience: Experience in the design, implementation, and assessment of Cloud Infrastructures Knowledge of Cloud Technologies, Cloud Security Principles and Cloud based security controls Experience in reviewing Cloud Migration Strategies, for Cloud, On-Prem, and Hybrid models Understanding of NCSC Cloud Guidance, Principles and good practice guides coupled with the ability to apply them pragmatically and in line with the needs of the business Threat Modelling of Cloud Infrastructure, and Cloud-based applications Role and Responsibilities: Working with Development Teams to design Cloud-based applications and infrastructures. Review Cloud Architectures from a Confidentiality, Integrity and Availability perspective. Advise on Business-specific requirements to manage information risks. Monitoring changes to live Cloud deployments, challenging where appropriate and assessing implications for assurance status. In collaboration with technical/security architects, providing specialist advice to design authorities on requirements and best practice designs to achieve and maintain the required level of assurance. Work in a Dev-Rel capacity, across Engineering Teams to provide Cloud Security Point-of- Contact, and support Site Reliability Engineer (SRE) and Cloud Security Champion (CSC) roles. Provide Security Subject Matter Expert (SME) advice on Cloud Security Controls, and review Cloud offerings against Business Security requirements. Essential Skills: Ability to propose, design and assess Cloud Security controls, aligned to identified threats Ability to facilitate Threat Modelling workshops with multi-disciplined teams and produce relevant output Actively keep up to date with Commercial Cloud industry relevant skills and advancements Possess an array of technological skills and awareness, aligned but not constrained to Cloud services In collaboration with security architects, able to assess the level of technical capability of potential threat actors and able to review a Cloud security risk assessment. Ability to review Cloud architectures to ensure mitigation of the identified risks and conformity to the relevant security policies and legislation. Ability to clearly translate technical Cloud Security Principles and Controls to non-technical audiences. Work as part of a multi-disciplinary, multi-location team.
May 01, 2024
Full time
Cloud Security IT Specialist Central London Contract £650-£775 per day inside IR35 We're currently seeking an accomplished and highly ambitious Cloud Security IT Specialist to work with our exceptional client, a world class brand in a secure environment to drive major business transformation, process and technical change across this complex organisation. The contract role will require you to conduct security clearance prior to assignment. The Cloud Security IT Specialist role is conducted in an environment that is far from ordinary, therefore, we're not looking for ordinary. The role is based on site. Your experience: Experience in the design, implementation, and assessment of Cloud Infrastructures Knowledge of Cloud Technologies, Cloud Security Principles and Cloud based security controls Experience in reviewing Cloud Migration Strategies, for Cloud, On-Prem, and Hybrid models Understanding of NCSC Cloud Guidance, Principles and good practice guides coupled with the ability to apply them pragmatically and in line with the needs of the business Threat Modelling of Cloud Infrastructure, and Cloud-based applications Role and Responsibilities: Working with Development Teams to design Cloud-based applications and infrastructures. Review Cloud Architectures from a Confidentiality, Integrity and Availability perspective. Advise on Business-specific requirements to manage information risks. Monitoring changes to live Cloud deployments, challenging where appropriate and assessing implications for assurance status. In collaboration with technical/security architects, providing specialist advice to design authorities on requirements and best practice designs to achieve and maintain the required level of assurance. Work in a Dev-Rel capacity, across Engineering Teams to provide Cloud Security Point-of- Contact, and support Site Reliability Engineer (SRE) and Cloud Security Champion (CSC) roles. Provide Security Subject Matter Expert (SME) advice on Cloud Security Controls, and review Cloud offerings against Business Security requirements. Essential Skills: Ability to propose, design and assess Cloud Security controls, aligned to identified threats Ability to facilitate Threat Modelling workshops with multi-disciplined teams and produce relevant output Actively keep up to date with Commercial Cloud industry relevant skills and advancements Possess an array of technological skills and awareness, aligned but not constrained to Cloud services In collaboration with security architects, able to assess the level of technical capability of potential threat actors and able to review a Cloud security risk assessment. Ability to review Cloud architectures to ensure mitigation of the identified risks and conformity to the relevant security policies and legislation. Ability to clearly translate technical Cloud Security Principles and Controls to non-technical audiences. Work as part of a multi-disciplinary, multi-location team.
Focus Group Recruitment
Milton Keynes, Buckinghamshire
Project Solutions Engineer The Company : Focus Group Recruitment have the pleasure with working alongside market leading IT Managed Service Provider. My client are the UK leaders within multiple sectors. The Role Due to planned growth and business requirements, we are now seeking a strong Project Support Engineer with some site visits when required to join the dynamic service desk teams. The business has grown from strength to strength in the 20 plus years it has been running and has experienced strong growth and stability. To plan and implement all project activities throughout the project lifecycle, ensuring project objectives are met and smooth transition to the service desk. Duties required for this role include: Understand and provide the definition of project scope, goals and deliverables. Understand the definition of the required implementation tasks and resource requirements. Understand and assist in the development of all project plans. Understand and assist in the planning of project timelines. Implement the Project Implementation work, ensuring all activities are actioned in line with project plans and timelines. Track and update project activities and deliverables using appropriate tools. Constantly monitor and report on progress of the project to all stakeholders. Escalate when the project is at risk of not delivering to the agreed requirements or timescales. Managing client expectations through clear communications. Take responsibility for own continual professional development, ensuring up to date industry and technical knowledge. Create and maintain customer specific infrastructure documentation. Undertake all other reasonable requests. Where required you may be asked to help provide support to the Service desk and Field Teams, where the additional following responsibilities would be expected: Manage and work to internal and customer SLA's, escalating any concerns. End to end ownership of problem resolution. The Candidate : The ideal candidate will have 2 Commercial years of experience as a Project Engineer with strong MS Technology background and solid Field Support experience due to client visits for projects when required. This is a great opportunity for a Project Engineer to join a dynamic and forward-thinking team. Experience of managing or supporting projects. Experience of working in a customer facing role Familiar with working to SLA's to meet both customer and contract requirements Working as part of a wider service delivery function. Supporting multi-site clients. You will have solid knowledge of the following: MS Windows Server Technologies Exchange Technologies Active Directory Firewalls, Router & VPN Technologies Experience of managing or supporting large scale projects. Office 365 VMWare Microsoft Azure Solid experience as a Field based engineer supporting SME's. Install, configure, troubleshoot issues, decommission & make recommendations for upgrade using: All MS Windows Server Platforms All SBS Platforms All MS Exchange Technologies MS365, O365, Sharepoint, Teams Azure configuration and migrations Apple Technologies Android & Windows Mobile Technologies PC/Server Hardware - upgrade, both hardware and firmware. Raid configurations, iLO. AD - configure sites and services, resolve issues. DNS - running through the DNS structure to ensure domain entries exist for DC's, moving external DNS services around to different IP's when internet changes. Firewalls, Routers & VPN's - install, configure & troubleshoot. The Location : The role is based in the HQ in Milton Keynes, Buckinghamshire and site visits when required for project work within commutable distance. Salary : £35,000 + £4,000 Car Allowance + great benefits including, contributed pension scheme, 20 days + 8 days bank holidays
May 01, 2024
Full time
Project Solutions Engineer The Company : Focus Group Recruitment have the pleasure with working alongside market leading IT Managed Service Provider. My client are the UK leaders within multiple sectors. The Role Due to planned growth and business requirements, we are now seeking a strong Project Support Engineer with some site visits when required to join the dynamic service desk teams. The business has grown from strength to strength in the 20 plus years it has been running and has experienced strong growth and stability. To plan and implement all project activities throughout the project lifecycle, ensuring project objectives are met and smooth transition to the service desk. Duties required for this role include: Understand and provide the definition of project scope, goals and deliverables. Understand the definition of the required implementation tasks and resource requirements. Understand and assist in the development of all project plans. Understand and assist in the planning of project timelines. Implement the Project Implementation work, ensuring all activities are actioned in line with project plans and timelines. Track and update project activities and deliverables using appropriate tools. Constantly monitor and report on progress of the project to all stakeholders. Escalate when the project is at risk of not delivering to the agreed requirements or timescales. Managing client expectations through clear communications. Take responsibility for own continual professional development, ensuring up to date industry and technical knowledge. Create and maintain customer specific infrastructure documentation. Undertake all other reasonable requests. Where required you may be asked to help provide support to the Service desk and Field Teams, where the additional following responsibilities would be expected: Manage and work to internal and customer SLA's, escalating any concerns. End to end ownership of problem resolution. The Candidate : The ideal candidate will have 2 Commercial years of experience as a Project Engineer with strong MS Technology background and solid Field Support experience due to client visits for projects when required. This is a great opportunity for a Project Engineer to join a dynamic and forward-thinking team. Experience of managing or supporting projects. Experience of working in a customer facing role Familiar with working to SLA's to meet both customer and contract requirements Working as part of a wider service delivery function. Supporting multi-site clients. You will have solid knowledge of the following: MS Windows Server Technologies Exchange Technologies Active Directory Firewalls, Router & VPN Technologies Experience of managing or supporting large scale projects. Office 365 VMWare Microsoft Azure Solid experience as a Field based engineer supporting SME's. Install, configure, troubleshoot issues, decommission & make recommendations for upgrade using: All MS Windows Server Platforms All SBS Platforms All MS Exchange Technologies MS365, O365, Sharepoint, Teams Azure configuration and migrations Apple Technologies Android & Windows Mobile Technologies PC/Server Hardware - upgrade, both hardware and firmware. Raid configurations, iLO. AD - configure sites and services, resolve issues. DNS - running through the DNS structure to ensure domain entries exist for DC's, moving external DNS services around to different IP's when internet changes. Firewalls, Routers & VPN's - install, configure & troubleshoot. The Location : The role is based in the HQ in Milton Keynes, Buckinghamshire and site visits when required for project work within commutable distance. Salary : £35,000 + £4,000 Car Allowance + great benefits including, contributed pension scheme, 20 days + 8 days bank holidays
SharePoint Engineer £33,450 - £37,450 depending on experience Leeds, UK Hybrid - 4x a week on site in Leeds Are you a SharePoint specialist looking for your next challenge? Do you want to join a highly skilled team of like minded technical specialists, with the opportunity to learn new skills? My client is looking for an experienced SharePoint Engineer to come in and hit the ground running! You'll be the first POC for all SharePoint Online related queries whilst independently designing and developing new SharePoint sites to aid in the migration. Responsibilities and Overview: Act as the primary liaison for SharePoint Online and associated services within the IT Services team. Provide support and assistance to university staff using SharePoint, OneDrive, and Teams. Assist in migrating content from the existing intranet system and facilitate staff training for SharePoint transition. Support departments in SharePoint site analysis, design, and development. Develop migration plans for intranet content into SharePoint, collaborating with university departments Manage security and access permissions. Guide staff on SharePoint usage and communicate effectively with stakeholders. Person Specific: Experience designing and developing SharePoint sites Experience creating and managing user groups, security groups, and user permissions Demonstrable experience in SharePoint administration with hands-on experience customising SharePoint sites Excellent communication / interpersonal skills Experience working with Microsoft Exchange (2013 to 2019) and AD Group Policy (Desktop & Server) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 01, 2024
Full time
SharePoint Engineer £33,450 - £37,450 depending on experience Leeds, UK Hybrid - 4x a week on site in Leeds Are you a SharePoint specialist looking for your next challenge? Do you want to join a highly skilled team of like minded technical specialists, with the opportunity to learn new skills? My client is looking for an experienced SharePoint Engineer to come in and hit the ground running! You'll be the first POC for all SharePoint Online related queries whilst independently designing and developing new SharePoint sites to aid in the migration. Responsibilities and Overview: Act as the primary liaison for SharePoint Online and associated services within the IT Services team. Provide support and assistance to university staff using SharePoint, OneDrive, and Teams. Assist in migrating content from the existing intranet system and facilitate staff training for SharePoint transition. Support departments in SharePoint site analysis, design, and development. Develop migration plans for intranet content into SharePoint, collaborating with university departments Manage security and access permissions. Guide staff on SharePoint usage and communicate effectively with stakeholders. Person Specific: Experience designing and developing SharePoint sites Experience creating and managing user groups, security groups, and user permissions Demonstrable experience in SharePoint administration with hands-on experience customising SharePoint sites Excellent communication / interpersonal skills Experience working with Microsoft Exchange (2013 to 2019) and AD Group Policy (Desktop & Server) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Role: 3rd Line / Senior Support Engineer Area: Ripley, Derbyshire Salary: £40,000 - £60,000 I have a fantastic opportunity for a 3rd Line Support / Senior Support IT Engineer to join a growing client in the Ripley area. My client is looking for an enthusiastic 3rd Line Engineer, who is wanting to take their career to the next level. This is a fantastic opportunity for an IT Professional to join one of the most prestigious IT companies, who are at the forefront of the Managed Services industry. This is a versatile position, which will involve operating as an escalation point at 3rd Line Level for the Service Desk team, and working closely with Senior Engineers across Projects and Infrastructure. Ideal candidates will have experience in Azure, Microsoft 365, Office 365, Servers, and 3rd Line Support within an MSP environment. This role will involve acting as a senior point for all escalations on the service desk. You will be exposed to the latest technology in the market, as well as being constantly enrolled in the company's training programs, and up-to-date certifications to develop your skillset and progression. Skillset - Windows 10/11 Microsoft 365 (Including Administration & Migration) Existing 3rd Line Experience Office 365 Configuration and Administration Azure Configuration and Administration Azure - Virtual Desktop / Networking VMware / Hyper-V Hands on Server work Active Directory Project / Infrastructure Experience If you are interested in this role and believe that you would make a great fit, then please get in touch as soon as possible by sending an up to date version of your CV in response to the email found below Equally, if you are looking for something slightly different, please do not hesitate to get your CV across to me or call for a chat about your situation. To apply, send me your CV directly to me at Built on a foundation of industry-leading technology, a world-class team, and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 01, 2024
Full time
Role: 3rd Line / Senior Support Engineer Area: Ripley, Derbyshire Salary: £40,000 - £60,000 I have a fantastic opportunity for a 3rd Line Support / Senior Support IT Engineer to join a growing client in the Ripley area. My client is looking for an enthusiastic 3rd Line Engineer, who is wanting to take their career to the next level. This is a fantastic opportunity for an IT Professional to join one of the most prestigious IT companies, who are at the forefront of the Managed Services industry. This is a versatile position, which will involve operating as an escalation point at 3rd Line Level for the Service Desk team, and working closely with Senior Engineers across Projects and Infrastructure. Ideal candidates will have experience in Azure, Microsoft 365, Office 365, Servers, and 3rd Line Support within an MSP environment. This role will involve acting as a senior point for all escalations on the service desk. You will be exposed to the latest technology in the market, as well as being constantly enrolled in the company's training programs, and up-to-date certifications to develop your skillset and progression. Skillset - Windows 10/11 Microsoft 365 (Including Administration & Migration) Existing 3rd Line Experience Office 365 Configuration and Administration Azure Configuration and Administration Azure - Virtual Desktop / Networking VMware / Hyper-V Hands on Server work Active Directory Project / Infrastructure Experience If you are interested in this role and believe that you would make a great fit, then please get in touch as soon as possible by sending an up to date version of your CV in response to the email found below Equally, if you are looking for something slightly different, please do not hesitate to get your CV across to me or call for a chat about your situation. To apply, send me your CV directly to me at Built on a foundation of industry-leading technology, a world-class team, and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Migration Architect (Systems) with UK Nationality and live DV clearance required. This is with a leading defence consultancy on an Outside IR35 contract based full time in Basingstoke. Demonstrable knowledge of Systems Migration within highly secure defence environments is essential. This DV cleared Systems Migration Architect role will see you join an established team of skilled engineers on an advanced project which is using Agile methodology. There's at least 6-12 months' work remaining so this is a great opportunity for a long-term Outside IR35 Migration Architect contract! So if you are a DV Cleared Systems Migration Architect or a systems integration/migrations engineer, then please send your details to Rob Goffin at IT Recruitment Solutions now! Please note you will only be considered if you are a UK National and are DV Cleared due to the project being in an advanced state and are able to commit to 4-5 days per week on site in Basingstoke. DV Cleared, Migration Architect, Systems, Contract, Outside IR35, UK National, Basingstoke full time. £700/day - OUTSIDE IR35
May 01, 2024
Contractor
Migration Architect (Systems) with UK Nationality and live DV clearance required. This is with a leading defence consultancy on an Outside IR35 contract based full time in Basingstoke. Demonstrable knowledge of Systems Migration within highly secure defence environments is essential. This DV cleared Systems Migration Architect role will see you join an established team of skilled engineers on an advanced project which is using Agile methodology. There's at least 6-12 months' work remaining so this is a great opportunity for a long-term Outside IR35 Migration Architect contract! So if you are a DV Cleared Systems Migration Architect or a systems integration/migrations engineer, then please send your details to Rob Goffin at IT Recruitment Solutions now! Please note you will only be considered if you are a UK National and are DV Cleared due to the project being in an advanced state and are able to commit to 4-5 days per week on site in Basingstoke. DV Cleared, Migration Architect, Systems, Contract, Outside IR35, UK National, Basingstoke full time. £700/day - OUTSIDE IR35
A leading international Law Firm based in Canary Wharf is looking for an Infrastructure Engineer to join the team. Along with a salary of up to £70,000 per annum, you will also receive a c£6k on-call allowance (24/7 support, on a rota basis every 4-5 weeks), a discretionary annual performance bonus (up to 15%), 25 days annual leave (plus bank holidays), Private healthcare, Life Assurance Cover, Company Pension, plus many more employee benefits! As an Infrastructure Engineer, you will be working on a hybrid work pattern, Monday-Friday, with 1-3 days in the office and the remainder from home. You will be primarily responsible for the firm's Server & Storage Infrastructure/Systems. The successful Infrastructure Engineer will have experience with: Microsoft Server O/S, Active Directory, Microsoft Networking and Security (internal/external Certificate administration etc) VMWare virtualisation (administration, troubleshooting, upgrading) Cisco UCS hardware (Configuration, Service Profiles administration) NetApp Storage infrastructure (OnTap administration, Configuration, troubleshooting, Storage protocols) Data Backup/Recovery (Cohesity would be a bonus) Microsoft Azure (Fundamentals & Administration - AZ104 preferred) PowerShell - to script and automate Current projects the team are working on include Windows Server 2012 decommissioning, On-prem to Cloud Migration, Cyber Essentials accreditation, ISO accreditation etcThis is a fantastic opportunity for an experienced Server/Storage Engineer to join one of the UK's leading Law Firms. To apply for this role as Infrastructure Engineer, please click apply online and upload an updated copy of your CV.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
May 01, 2024
Full time
A leading international Law Firm based in Canary Wharf is looking for an Infrastructure Engineer to join the team. Along with a salary of up to £70,000 per annum, you will also receive a c£6k on-call allowance (24/7 support, on a rota basis every 4-5 weeks), a discretionary annual performance bonus (up to 15%), 25 days annual leave (plus bank holidays), Private healthcare, Life Assurance Cover, Company Pension, plus many more employee benefits! As an Infrastructure Engineer, you will be working on a hybrid work pattern, Monday-Friday, with 1-3 days in the office and the remainder from home. You will be primarily responsible for the firm's Server & Storage Infrastructure/Systems. The successful Infrastructure Engineer will have experience with: Microsoft Server O/S, Active Directory, Microsoft Networking and Security (internal/external Certificate administration etc) VMWare virtualisation (administration, troubleshooting, upgrading) Cisco UCS hardware (Configuration, Service Profiles administration) NetApp Storage infrastructure (OnTap administration, Configuration, troubleshooting, Storage protocols) Data Backup/Recovery (Cohesity would be a bonus) Microsoft Azure (Fundamentals & Administration - AZ104 preferred) PowerShell - to script and automate Current projects the team are working on include Windows Server 2012 decommissioning, On-prem to Cloud Migration, Cyber Essentials accreditation, ISO accreditation etcThis is a fantastic opportunity for an experienced Server/Storage Engineer to join one of the UK's leading Law Firms. To apply for this role as Infrastructure Engineer, please click apply online and upload an updated copy of your CV.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Network Migration Architect with UK Nationality and live DV clearance required. This is with a leading defence consultancy on an Outside IR35 contract based full time in Basingstoke. As well as demonstrable knowledge of Network Architecture, Infrastructure and Migrations within highly secure defence environments it would also be desirable if you had NSX-T and Juniper experience (though not essential). This DV cleared Network Migration Architect role will see you join an established team of skilled engineers on an advanced project which is using Agile methodology. There's at least 6-12 months' work remaining so this is a great opportunity for a long-term Outside IR35 Network Migration Architect contract! So if you are a DV Cleared Network Migration Architect or a senior network migrations engineer with architecture experience, then please send your details to Rob Goffin at IT Recruitment Solutions now! Please note you will only be considered if you are a UK National and are DV Cleared due to the project being in an advanced state and are able to commit to 4-5 days per week on site in Basingstoke. DV Cleared, Network Migration Architect, Network Engineer, Infrastructure, Migrations, Contract, Outside IR35, UK National, Basingstoke full time. £700/day - OUTSIDE IR35
May 01, 2024
Contractor
Network Migration Architect with UK Nationality and live DV clearance required. This is with a leading defence consultancy on an Outside IR35 contract based full time in Basingstoke. As well as demonstrable knowledge of Network Architecture, Infrastructure and Migrations within highly secure defence environments it would also be desirable if you had NSX-T and Juniper experience (though not essential). This DV cleared Network Migration Architect role will see you join an established team of skilled engineers on an advanced project which is using Agile methodology. There's at least 6-12 months' work remaining so this is a great opportunity for a long-term Outside IR35 Network Migration Architect contract! So if you are a DV Cleared Network Migration Architect or a senior network migrations engineer with architecture experience, then please send your details to Rob Goffin at IT Recruitment Solutions now! Please note you will only be considered if you are a UK National and are DV Cleared due to the project being in an advanced state and are able to commit to 4-5 days per week on site in Basingstoke. DV Cleared, Network Migration Architect, Network Engineer, Infrastructure, Migrations, Contract, Outside IR35, UK National, Basingstoke full time. £700/day - OUTSIDE IR35
SharePoint Engineer £33,450 - £37,450 depending on experience Leeds, UK Hybrid - 4x a week on site in Leeds Are you a SharePoint specialist looking for your next challenge? Do you want to join a highly skilled team of like minded technical specialists, with the opportunity to learn new skills? My client is looking for an experienced SharePoint Engineer to come in and hit the ground running! You'll be the first POC for all SharePoint Online related queries whilst independently designing and developing new SharePoint sites to aid in the migration. Responsibilities and Overview: Act as the primary liaison for SharePoint Online and associated services within the IT Services team. Provide support and assistance to university staff using SharePoint, OneDrive, and Teams. Assist in migrating content from the existing Intranet system and facilitate staff training for SharePoint transition. Support departments in SharePoint site analysis, design, and development. Develop migration plans for Intranet content into SharePoint, collaborating with university departments Manage security and access permissions. Guide staff on SharePoint usage and communicate effectively with stakeholders. Person Specific: Experience designing and developing SharePoint sites Experience creating and managing user groups, security groups, and user permissions Demonstrable experience in SharePoint administration with hands-on experience customising SharePoint sites Excellent communication/interpersonal skills Experience working with Microsoft Exchange (2013 to 2019) and AD Group Policy (Desktop & Server) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 01, 2024
Full time
SharePoint Engineer £33,450 - £37,450 depending on experience Leeds, UK Hybrid - 4x a week on site in Leeds Are you a SharePoint specialist looking for your next challenge? Do you want to join a highly skilled team of like minded technical specialists, with the opportunity to learn new skills? My client is looking for an experienced SharePoint Engineer to come in and hit the ground running! You'll be the first POC for all SharePoint Online related queries whilst independently designing and developing new SharePoint sites to aid in the migration. Responsibilities and Overview: Act as the primary liaison for SharePoint Online and associated services within the IT Services team. Provide support and assistance to university staff using SharePoint, OneDrive, and Teams. Assist in migrating content from the existing Intranet system and facilitate staff training for SharePoint transition. Support departments in SharePoint site analysis, design, and development. Develop migration plans for Intranet content into SharePoint, collaborating with university departments Manage security and access permissions. Guide staff on SharePoint usage and communicate effectively with stakeholders. Person Specific: Experience designing and developing SharePoint sites Experience creating and managing user groups, security groups, and user permissions Demonstrable experience in SharePoint administration with hands-on experience customising SharePoint sites Excellent communication/interpersonal skills Experience working with Microsoft Exchange (2013 to 2019) and AD Group Policy (Desktop & Server) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Forescout Engineer Fully remote £550 - £600 per day Inside IR35 An experienced ForeScout engineer is required for a leading global business to work out a multiyear security programme. As part of the wider IT Security Project Team, you'll be tasked to deliver a security improvement plan across the estate. You'll working alongside 3rd parties and local IT teams to introduce network security controls, visibility, control and the identification and mapping of traffic flows. Day to Day responsibilities: Planning and implementation of network access controls across a number of offices and sites using Forescout technologies. Planning and performing the migration from Cisco ISE NAC to Forescout. Planning and performing the migration from Forescout post-connect to pre-connect. Working with the NOC to streamline BAU support processes. Assisting Security Engineers in designing configuration changes to be implemented on local wired and wireless networks for Forescout visibility. Participating in design discussions with global sites to agree configuration changes within IT networks in support of Forescout implementation. Participating in design discussions with global sites to agree placement of monitoring appliances within OT networks in support of Forescout implementation. Please apply with latest CV for immediate consideration. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
May 01, 2024
Contractor
Forescout Engineer Fully remote £550 - £600 per day Inside IR35 An experienced ForeScout engineer is required for a leading global business to work out a multiyear security programme. As part of the wider IT Security Project Team, you'll be tasked to deliver a security improvement plan across the estate. You'll working alongside 3rd parties and local IT teams to introduce network security controls, visibility, control and the identification and mapping of traffic flows. Day to Day responsibilities: Planning and implementation of network access controls across a number of offices and sites using Forescout technologies. Planning and performing the migration from Cisco ISE NAC to Forescout. Planning and performing the migration from Forescout post-connect to pre-connect. Working with the NOC to streamline BAU support processes. Assisting Security Engineers in designing configuration changes to be implemented on local wired and wireless networks for Forescout visibility. Participating in design discussions with global sites to agree configuration changes within IT networks in support of Forescout implementation. Participating in design discussions with global sites to agree placement of monitoring appliances within OT networks in support of Forescout implementation. Please apply with latest CV for immediate consideration. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Are you looking for a new exciting opportunity working as a Helpdesk Engineer to be based in Bristol? Main Duties of the Role Provide telephone and remote support at desktop and server level. Visiting client sites to resolve problems and install new equipment. Managing support tickets through to completion. Manage server installations and migration. Record and maintain technical records and documentation. Proactively maintain client systems and responding to monitoring alerts. Your Skills and Experience Experience within a similar position, preferably with MSP experience Full driving licence essential Excellent communication skills Solid troubleshooting skills Experience of Windows 10/11, Windows Server Experiencing of configuring Firewalls, switches, wireless access points Migrating/installing servers Troubleshooting server hardware issues Salary £26,000-£30,000 per annum, depending on experience
May 01, 2024
Full time
Are you looking for a new exciting opportunity working as a Helpdesk Engineer to be based in Bristol? Main Duties of the Role Provide telephone and remote support at desktop and server level. Visiting client sites to resolve problems and install new equipment. Managing support tickets through to completion. Manage server installations and migration. Record and maintain technical records and documentation. Proactively maintain client systems and responding to monitoring alerts. Your Skills and Experience Experience within a similar position, preferably with MSP experience Full driving licence essential Excellent communication skills Solid troubleshooting skills Experience of Windows 10/11, Windows Server Experiencing of configuring Firewalls, switches, wireless access points Migrating/installing servers Troubleshooting server hardware issues Salary £26,000-£30,000 per annum, depending on experience
NAC Engineer, Cisco NAC/ISE OR Forescout (Fully remote) NAC Engineer required for a leading global business. The NAC Engineer will work as a member of the IT Security Project Team and alongside other members of projects to deliver a security improvement plan across the estate. The successful candidate will also be required to support and lead, where applicable, on the transfer of knowledge into the Operations team and NOC. Experience working on NAC related projects within the manufacturing sector highly desirable. Please note - engagement is via umbrella company only. General responsibilities: - Planning and implementation of network access controls across a number of offices and sites using Forescout technologies. Comple the planning and implementation of network traffic flow monitoring in sites using Forescout technologies. Planning and performing the migration from Cisco ISE NAC to Forescout. Planning and performing the migration from Forescout post-connect to pre-connect. Working with the NOC to streamline BAU support processes. Assisting Security Engineers in designing configuration changes to be implemented on local wired and wireless networks for Forescout visibility. Participating in design discussions with global sites to agree configuration changes within IT networks in support of Forescout implementation. Participating in design discussions with global sites to agree placement of monitoring appliances within OT networks in support of Forescout implementation. Skills and experience required: - Experience of working with business-critical OT environments, ideally within manufacturing environments. Relevant experience configuring and deploying either Cisco NAC & ISE or Forescout NAC Relevant experience with either Cisco ISE /Cyber Vision OR EyeSight, EyeInspect, EyeSegment and EyeExtend deployment across both IT and OT environments. Experience of delivering infrastructure transformation into manufacturing sites running a mix of technologies supporting both IT and OT processes. Designing SPAN / (E)RSPAN implementations over existing mixed technology networks Working with 3rd parties in the implementation of infrastructure projects Routing Switching VLANs Security Cisco WLAN
May 01, 2024
Full time
NAC Engineer, Cisco NAC/ISE OR Forescout (Fully remote) NAC Engineer required for a leading global business. The NAC Engineer will work as a member of the IT Security Project Team and alongside other members of projects to deliver a security improvement plan across the estate. The successful candidate will also be required to support and lead, where applicable, on the transfer of knowledge into the Operations team and NOC. Experience working on NAC related projects within the manufacturing sector highly desirable. Please note - engagement is via umbrella company only. General responsibilities: - Planning and implementation of network access controls across a number of offices and sites using Forescout technologies. Comple the planning and implementation of network traffic flow monitoring in sites using Forescout technologies. Planning and performing the migration from Cisco ISE NAC to Forescout. Planning and performing the migration from Forescout post-connect to pre-connect. Working with the NOC to streamline BAU support processes. Assisting Security Engineers in designing configuration changes to be implemented on local wired and wireless networks for Forescout visibility. Participating in design discussions with global sites to agree configuration changes within IT networks in support of Forescout implementation. Participating in design discussions with global sites to agree placement of monitoring appliances within OT networks in support of Forescout implementation. Skills and experience required: - Experience of working with business-critical OT environments, ideally within manufacturing environments. Relevant experience configuring and deploying either Cisco NAC & ISE or Forescout NAC Relevant experience with either Cisco ISE /Cyber Vision OR EyeSight, EyeInspect, EyeSegment and EyeExtend deployment across both IT and OT environments. Experience of delivering infrastructure transformation into manufacturing sites running a mix of technologies supporting both IT and OT processes. Designing SPAN / (E)RSPAN implementations over existing mixed technology networks Working with 3rd parties in the implementation of infrastructure projects Routing Switching VLANs Security Cisco WLAN
IT Project Engineer Borehamwood £35,000 - £45,000 + Hybrid + Funding on education An exciting opportunity beckons for an experienced IT Projects Engineer to excel within an established company, where you will have the opportunity to be responsible for the implementation of projects to a wide range of clients. This position provides an opportunity to further develop your current skills and leverage your career-acquired expertise. As an IT Project Engineer, you will be responsible for executing projects for diverse clients. These projects encompass complex system migrations, security enhancement, and Office 365 implementation. By doing so, you will assist clients in aligning with their IT roadmap to fulfil their specific requirements. The company is a Microsoft Solutions partner and have been established for over a decade providing high quality solutions to their customers. They have a client base in London and various parts of Europe. Due to their growth, they are currently on the lookout for an IT Projects Engineer due to organic growth. This opportunity allows you to broaden your experience in the IT sector and work with innovative Microsoft technologies. You will split your time between working on projects in the office and being able to work from home a minimum of once per day, with the company office in Borehamwood. You will look to thrive in a highly technical environment where the team look out for each other. The ideal candidate will have previous experience working in MSP environment with a minimum of 3+ years of strong understanding of Microsoft 365, security hardening, Windows server, conditional access, Intune, and device enrolment. You will have a strong interest in security and having certification on Microsoft will be highly desirable. This is an outstanding opportunity to work with the latest IT technologies, collaborate with an established company, and advance your IT career with available progression and training opportunities within the company. The company will provide funding on any exams and certification you look to take. The person: Minimum of 3 years in a commercial IT Support environment, preferably within an MSP setting Proven experience in various projects, including Office 365 implementation, EMS (covering Intune, Conditional Access, Autopilot, and other 365 security features), Mimecast, Azure platform, and hosted telephony Adaptable to flexible working arrangements and willing to commute to Borehamwood Ability to effectively communicate technical concepts to non-technical users The role: Leading the implementation of projects for a diverse clientele, ranging from simple, one-day tasks to multifaceted, complex system migrations and security enhancements Active involvement in deploying Office 365, EMS, Mimecast, Azure platform, and hosted Telephony solutions Ensuring successful project delivery to assist clients in achieving their IT roadmap objectives and meeting their evolving demands Establishing swift rapport with customers and delivering outstanding customer service by simplifying technical concepts for non-technical users Reference Number: BBBH225296 To apply for this role or to be considered for further roles, please click "Apply Now," or contact Mo Islam at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
May 01, 2024
Full time
IT Project Engineer Borehamwood £35,000 - £45,000 + Hybrid + Funding on education An exciting opportunity beckons for an experienced IT Projects Engineer to excel within an established company, where you will have the opportunity to be responsible for the implementation of projects to a wide range of clients. This position provides an opportunity to further develop your current skills and leverage your career-acquired expertise. As an IT Project Engineer, you will be responsible for executing projects for diverse clients. These projects encompass complex system migrations, security enhancement, and Office 365 implementation. By doing so, you will assist clients in aligning with their IT roadmap to fulfil their specific requirements. The company is a Microsoft Solutions partner and have been established for over a decade providing high quality solutions to their customers. They have a client base in London and various parts of Europe. Due to their growth, they are currently on the lookout for an IT Projects Engineer due to organic growth. This opportunity allows you to broaden your experience in the IT sector and work with innovative Microsoft technologies. You will split your time between working on projects in the office and being able to work from home a minimum of once per day, with the company office in Borehamwood. You will look to thrive in a highly technical environment where the team look out for each other. The ideal candidate will have previous experience working in MSP environment with a minimum of 3+ years of strong understanding of Microsoft 365, security hardening, Windows server, conditional access, Intune, and device enrolment. You will have a strong interest in security and having certification on Microsoft will be highly desirable. This is an outstanding opportunity to work with the latest IT technologies, collaborate with an established company, and advance your IT career with available progression and training opportunities within the company. The company will provide funding on any exams and certification you look to take. The person: Minimum of 3 years in a commercial IT Support environment, preferably within an MSP setting Proven experience in various projects, including Office 365 implementation, EMS (covering Intune, Conditional Access, Autopilot, and other 365 security features), Mimecast, Azure platform, and hosted telephony Adaptable to flexible working arrangements and willing to commute to Borehamwood Ability to effectively communicate technical concepts to non-technical users The role: Leading the implementation of projects for a diverse clientele, ranging from simple, one-day tasks to multifaceted, complex system migrations and security enhancements Active involvement in deploying Office 365, EMS, Mimecast, Azure platform, and hosted Telephony solutions Ensuring successful project delivery to assist clients in achieving their IT roadmap objectives and meeting their evolving demands Establishing swift rapport with customers and delivering outstanding customer service by simplifying technical concepts for non-technical users Reference Number: BBBH225296 To apply for this role or to be considered for further roles, please click "Apply Now," or contact Mo Islam at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Great Find Recruitment
Nottingham, Nottinghamshire
We are on the lookout for an IT Infrastructure Project Engineer on behalf of our client, a frontrunner in the provision of IT services, support, and solutions, headquartered in Nottingham. Our client prides themselves on their commitment to the Education sector, consistently placing customer needs at the forefront of their operations. They are known for their innovative approach and collaborative spirit, underpinned by solid values and strategic alliances with leading vendors such as Dell, HP Aruba, Lenovo, and Microsoft, to furnish top-tier IT solutions. Salary: 40,000 per annum (inclusive of 5,000 Car Allowance) Location: Nottingham, with travel across the UK to client sites Additional Requirements: Enhanced DBS Check Necessary The successful applicant will play an integral role in our team, embarking on a career filled with opportunities and enhanced by a comprehensive benefits package, including: Contributory Pension Scheme 25 days of annual leave plus public holidays, with an additional 2 days off during the Christmas period Flexible Working Hours: Monday to Friday, with the option to work remotely for 2 days a week Key Responsibilities: Technical Project Leadership: Spearhead a variety of IT infrastructure projects, overseeing all phases from design to deployment, guaranteeing excellence in delivery. Client Engagement: Initiate project kickoff meetings, draft comprehensive design documents, and ensure thorough customer handover and knowledge sharing. Infrastructure Oversight: Manage the configuration, migration, and testing of technologies encompassing cloud solutions, servers, network infrastructure, and security systems. Collaboration: Liaise with Project Managers, external vendors, and suppliers to achieve project milestones within set timelines. Support and Escalation: Provide occasional third-tier support and serve as a critical escalation point to ensure uninterrupted service for clients. Desired Skills and Experience: Demonstrable track record in deploying IT infrastructure projects, with a preference for those experienced in the educational domain. Proficiency in the Windows Server environment, Azure, Office 365/Microsoft 365, virtualisation platforms, and system management tools. Knowledge of networking, Wi-Fi technologies, and firewall/web filtering devices. Exceptional communication abilities and client engagement experience. Industry certifications from Microsoft (e.g., MCSA, MCSE) are highly regarded. Why Join? Be part of a reputable IT services entity that is committed to delivering excellence and fostering innovation. Engage in a dynamic work environment that supports both personal and professional development. Play a pivotal role in projects that leave a lasting impact on educational and corporate sectors, supported by an attractive benefits package. About GreatFind Recruitment Here at GreatFind Recruitment, with 20 years EdTech experience, we specialise in Sourcing IT Talent for Education and the technology sector. Our clients include schools, multi-academy trusts, IT service providers, IT resellers, and educational software providers, Providing marketing, sales, technical, and operational professionals is our forte. At our agency, we know exactly what skills, personal attributes, and work experience our candidates need to succeed within our clients' businesses. We are an equal opportunity provider. Please note that as a result of the high volume of applications we receive, we may not be able to provide individual responses to each application. If you have not received any communication from us within three business days, please consider your application unsuccessful.
May 01, 2024
Full time
We are on the lookout for an IT Infrastructure Project Engineer on behalf of our client, a frontrunner in the provision of IT services, support, and solutions, headquartered in Nottingham. Our client prides themselves on their commitment to the Education sector, consistently placing customer needs at the forefront of their operations. They are known for their innovative approach and collaborative spirit, underpinned by solid values and strategic alliances with leading vendors such as Dell, HP Aruba, Lenovo, and Microsoft, to furnish top-tier IT solutions. Salary: 40,000 per annum (inclusive of 5,000 Car Allowance) Location: Nottingham, with travel across the UK to client sites Additional Requirements: Enhanced DBS Check Necessary The successful applicant will play an integral role in our team, embarking on a career filled with opportunities and enhanced by a comprehensive benefits package, including: Contributory Pension Scheme 25 days of annual leave plus public holidays, with an additional 2 days off during the Christmas period Flexible Working Hours: Monday to Friday, with the option to work remotely for 2 days a week Key Responsibilities: Technical Project Leadership: Spearhead a variety of IT infrastructure projects, overseeing all phases from design to deployment, guaranteeing excellence in delivery. Client Engagement: Initiate project kickoff meetings, draft comprehensive design documents, and ensure thorough customer handover and knowledge sharing. Infrastructure Oversight: Manage the configuration, migration, and testing of technologies encompassing cloud solutions, servers, network infrastructure, and security systems. Collaboration: Liaise with Project Managers, external vendors, and suppliers to achieve project milestones within set timelines. Support and Escalation: Provide occasional third-tier support and serve as a critical escalation point to ensure uninterrupted service for clients. Desired Skills and Experience: Demonstrable track record in deploying IT infrastructure projects, with a preference for those experienced in the educational domain. Proficiency in the Windows Server environment, Azure, Office 365/Microsoft 365, virtualisation platforms, and system management tools. Knowledge of networking, Wi-Fi technologies, and firewall/web filtering devices. Exceptional communication abilities and client engagement experience. Industry certifications from Microsoft (e.g., MCSA, MCSE) are highly regarded. Why Join? Be part of a reputable IT services entity that is committed to delivering excellence and fostering innovation. Engage in a dynamic work environment that supports both personal and professional development. Play a pivotal role in projects that leave a lasting impact on educational and corporate sectors, supported by an attractive benefits package. About GreatFind Recruitment Here at GreatFind Recruitment, with 20 years EdTech experience, we specialise in Sourcing IT Talent for Education and the technology sector. Our clients include schools, multi-academy trusts, IT service providers, IT resellers, and educational software providers, Providing marketing, sales, technical, and operational professionals is our forte. At our agency, we know exactly what skills, personal attributes, and work experience our candidates need to succeed within our clients' businesses. We are an equal opportunity provider. Please note that as a result of the high volume of applications we receive, we may not be able to provide individual responses to each application. If you have not received any communication from us within three business days, please consider your application unsuccessful.
Infrastructure Team Lead / Hands on Infrastructure Manager We are hiring a hands on Infrastructure team lead for a large facilities business spanning the UK. This is a permanent position, on a hybrid basis (1-2 days p/wk in central Essex) and paying £65-70k basic + bonus and good benefits. You will be responsible for managing a small team of Infrastructure Engineers, as well as being the lead Infrastructure engineer and will be involved in technical direction and technical architecture along with the senior management. You will have significant experience in supporting on prem MS environments, with skills in MS Server and Hyper-V, along with commercial experience of cloud migration and implement of Azure. The company are going through a significant period of transformation so there are lots of interesting projects to lead and the opportunity to make a real impact on the direction and success of the infrastructure estate. If you have experience in DR implementation, production clusters or backup and recovery solutions this would be advantageous. The business are hiring now so if you have the technical expertise and management experience and looking for a new long term venture with plenty of scope and project work, please get in touch ASAP.
May 01, 2024
Full time
Infrastructure Team Lead / Hands on Infrastructure Manager We are hiring a hands on Infrastructure team lead for a large facilities business spanning the UK. This is a permanent position, on a hybrid basis (1-2 days p/wk in central Essex) and paying £65-70k basic + bonus and good benefits. You will be responsible for managing a small team of Infrastructure Engineers, as well as being the lead Infrastructure engineer and will be involved in technical direction and technical architecture along with the senior management. You will have significant experience in supporting on prem MS environments, with skills in MS Server and Hyper-V, along with commercial experience of cloud migration and implement of Azure. The company are going through a significant period of transformation so there are lots of interesting projects to lead and the opportunity to make a real impact on the direction and success of the infrastructure estate. If you have experience in DR implementation, production clusters or backup and recovery solutions this would be advantageous. The business are hiring now so if you have the technical expertise and management experience and looking for a new long term venture with plenty of scope and project work, please get in touch ASAP.
Prestigious opportunity with a UK Market leader for an Infrastructure Engineer - O365 & Cloud! Supporting around 2500 users across over 350 locations, we are seeking an ambitious individual to join our success story. We are a continually expanding technology team providing support within Operations, Applications, Service Desk and Infrastructure. This includes but is not limited to print, network, communications, Citrix, Desktops, AD and security. As one of our Infrastructure Engineers you will specialise in O365 and Cloud and be responsible for:- Administration and management of the Microsoft Cloud Environment. Documentation of the cloud environment through a process of continual improvement. Performing tenant to tenant migrations using 3rd party tools. Proactive monitoring and fault-finding of cloud infrastructure, ensuring the availability, integrity, performance, resilience (inc. backups). Disaster recovery planning, implementation, and remediation for all systems. Assist with the implementation, enforcement, and review of security policies with security personnel. Provide cover for all other key elements of IT Infrastructure within the business Timely escalation of issues to IT Service Desk Manager. Contribute to the planning and implementation of multiple projects. Training of Service Desk and Infrastructure team in any service-related provision. Provide systems training, 1 to 1 or group training, on any aspect of systems or procedures. If you possess a combination of some of the following skills then LETS TALK! System analysis, capacity planning, testing, and troubleshooting knowledge. Experience in AD, DNS, DHCP, DFS, GPO. Tenant migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including usage, licencing, and administration. InTune VMWare ITIL knowledge including change, problem, and incident management is advantageous but not essential. Extensive knowledge of key infrastructure elements. In return, you will be rewarded with ongoing training and career development in an enjoyable team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 01, 2024
Full time
Prestigious opportunity with a UK Market leader for an Infrastructure Engineer - O365 & Cloud! Supporting around 2500 users across over 350 locations, we are seeking an ambitious individual to join our success story. We are a continually expanding technology team providing support within Operations, Applications, Service Desk and Infrastructure. This includes but is not limited to print, network, communications, Citrix, Desktops, AD and security. As one of our Infrastructure Engineers you will specialise in O365 and Cloud and be responsible for:- Administration and management of the Microsoft Cloud Environment. Documentation of the cloud environment through a process of continual improvement. Performing tenant to tenant migrations using 3rd party tools. Proactive monitoring and fault-finding of cloud infrastructure, ensuring the availability, integrity, performance, resilience (inc. backups). Disaster recovery planning, implementation, and remediation for all systems. Assist with the implementation, enforcement, and review of security policies with security personnel. Provide cover for all other key elements of IT Infrastructure within the business Timely escalation of issues to IT Service Desk Manager. Contribute to the planning and implementation of multiple projects. Training of Service Desk and Infrastructure team in any service-related provision. Provide systems training, 1 to 1 or group training, on any aspect of systems or procedures. If you possess a combination of some of the following skills then LETS TALK! System analysis, capacity planning, testing, and troubleshooting knowledge. Experience in AD, DNS, DHCP, DFS, GPO. Tenant migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including usage, licencing, and administration. InTune VMWare ITIL knowledge including change, problem, and incident management is advantageous but not essential. Extensive knowledge of key infrastructure elements. In return, you will be rewarded with ongoing training and career development in an enjoyable team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
An excellent opportunity has arisen to work for our established client in Oxford as an IT Engineer. Working hours are Monday - Friday, 9AM - 5:30PM. Hybrid working available! As the IT Engineer, you will be responsible for: Troubleshoot and resolve various technical issues related to computing systems, networks, hardware, and software applications promptly and accurately. Act as an escalation point by investigating complex problems and implementing effective long-term solutions. Manage various IT projects to completion, such as migrations, upgrades, integrations, and other strategic initiatives to enhance our technological environment's stability, security, and functionality. Provide trusted technical guidance and recommend best practices based on current technologies. Collaborate with various departments and stakeholders. Benefits: Life Assurance 23 days holiday + bank holidays Income protection & critical illness cover 5% employer pension contribution Dental insurance Retail vouchers The successful IT Engineer will have the following related skills / experience: Minimum 3 years' experience in a similar IT / Technical support role Strong analytical ability An innovative, solution-oriented professional Strong communication skills
May 01, 2024
Full time
An excellent opportunity has arisen to work for our established client in Oxford as an IT Engineer. Working hours are Monday - Friday, 9AM - 5:30PM. Hybrid working available! As the IT Engineer, you will be responsible for: Troubleshoot and resolve various technical issues related to computing systems, networks, hardware, and software applications promptly and accurately. Act as an escalation point by investigating complex problems and implementing effective long-term solutions. Manage various IT projects to completion, such as migrations, upgrades, integrations, and other strategic initiatives to enhance our technological environment's stability, security, and functionality. Provide trusted technical guidance and recommend best practices based on current technologies. Collaborate with various departments and stakeholders. Benefits: Life Assurance 23 days holiday + bank holidays Income protection & critical illness cover 5% employer pension contribution Dental insurance Retail vouchers The successful IT Engineer will have the following related skills / experience: Minimum 3 years' experience in a similar IT / Technical support role Strong analytical ability An innovative, solution-oriented professional Strong communication skills