This will be a site-based job at either Leatherhead or Harwich, with travel required to our other UK sites.
The main responsibilities are as follows:
Phone and Email Support: Answering requests from employees to diagnose and resolve their IT problems.
Ticket Handling: Logging all incoming requests and problem reports in our ticketing system. Documenting all actions taken and solutions provided.
Troubleshooting and Issue Resolution: Analysing and resolving IT issues, including hardware, software and network problems. Assisting with the installation, configuration and updating of software.
User Training: Providing guidance and training to employees to prevent common issues and improve understanding of IT systems.
Collaboration with Other Teams: Working closely with other IT teams to resolve complex issues and ensure effective communication.
Documentation and Reporting: Updating knowledge databases and creating reports on common issues and solutions.
Infrastructure Support: Troubleshoot, support & maintain servers and network switches.
Microsoft System Center Config Manager: Manage clients, software packages, updates and OS deployment task sequences.
Qualification/Skills/Experience
Completed education or degree in Computer Science, Information Technology or a related field.
Proficient knowledge of Microsoft Windows operating systems (Windows 10, 11 & Windows Server Operating Systems) and office software (e.g. Microsoft Office).
Experience with Cisco IOS Switches (not required but would be advantageous).
Experience with Microsoft 365 Administration, including Intune, Defender and Exchange.
Experience with Microsoft Config Manager.
Experience with scripting languages, including PowerShell, VB and batch files.
Experience with helpdesk or ticketing systems.
Excellent communication skills and the ability to explain complex technical concepts in simple terms.
Team player with the ability to work under pressure and prioritise tasks.
Willingness to engage in continuous learning and adapt to new technologies.
Ability to multi-task and meet defined deadlines.
Benefits include:
25 days holiday per year
Healthcare/EAP Scheme
Pension scheme
Life Assurance
Apr 19, 2024
Contractor
This will be a site-based job at either Leatherhead or Harwich, with travel required to our other UK sites.
The main responsibilities are as follows:
Phone and Email Support: Answering requests from employees to diagnose and resolve their IT problems.
Ticket Handling: Logging all incoming requests and problem reports in our ticketing system. Documenting all actions taken and solutions provided.
Troubleshooting and Issue Resolution: Analysing and resolving IT issues, including hardware, software and network problems. Assisting with the installation, configuration and updating of software.
User Training: Providing guidance and training to employees to prevent common issues and improve understanding of IT systems.
Collaboration with Other Teams: Working closely with other IT teams to resolve complex issues and ensure effective communication.
Documentation and Reporting: Updating knowledge databases and creating reports on common issues and solutions.
Infrastructure Support: Troubleshoot, support & maintain servers and network switches.
Microsoft System Center Config Manager: Manage clients, software packages, updates and OS deployment task sequences.
Qualification/Skills/Experience
Completed education or degree in Computer Science, Information Technology or a related field.
Proficient knowledge of Microsoft Windows operating systems (Windows 10, 11 & Windows Server Operating Systems) and office software (e.g. Microsoft Office).
Experience with Cisco IOS Switches (not required but would be advantageous).
Experience with Microsoft 365 Administration, including Intune, Defender and Exchange.
Experience with Microsoft Config Manager.
Experience with scripting languages, including PowerShell, VB and batch files.
Experience with helpdesk or ticketing systems.
Excellent communication skills and the ability to explain complex technical concepts in simple terms.
Team player with the ability to work under pressure and prioritise tasks.
Willingness to engage in continuous learning and adapt to new technologies.
Ability to multi-task and meet defined deadlines.
Benefits include:
25 days holiday per year
Healthcare/EAP Scheme
Pension scheme
Life Assurance
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Aug 19, 2022
Full time
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. BCG Platinion As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for our clients, from data strategies to next-generation customer journey solutions and transformational business models. We solve the most daunting challenges that companies face today and envision for tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery excellence. Platinion was founded in 2000. Since then, we have grown continuously and successfully. Today we have offices in Europe, North and South America, Asia Pacific and Africa. Practice Area Profile We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do Are you passionate about harnessing the power of Generative AI to solve real-world problems? As a world-renowned and leading AI Consulting firm, we are actively seeking hands-on GenAI experts to join The AI Platforms Group. We are recruiting for a variety of positions, across seniorities, from entry-level to managers. If you're ready to take your career to the next level and contribute to the frontier of technology, apply today! Join us in shaping the future with AI. The AI Platforms Group is BCG's global centre for the design and build of AI platforms. Headquartered in London, we serve our global clients with industry insights, solution design, platform choice, technology strategy, and AI/GenAI build. As an AI Solution Architect within our AI Platforms group, you will play an instrumental role in shaping the future of technology. In close collaboration with our clients, you'll delve into their unique challenges, designing cutting-edge AI platforms and developing strategic tech solutions that elevate their use of artificial intelligence and machine learning through Generative AI. Your role will involve crafting impactful solutions and garnering support for your innovative ideas. Working alongside fellow BCG case team members, you will transform client potential into tangible outcomes, partnering with a diverse array of international and leading-edge clients to enhance their AI and machine learning capabilities with Generative AI. Our AI Solution Architects possess a hybrid skill set, combining depth of architecture expertise with hands on execution experience of building solutions. The AI Solution Architect is a mix of the traditional Solution Architect and AI Engineer roles. In this critical capacity, you will address complex business issues using state-of-the-art Generative AI and advanced machine learning techniques. You will refine your specialized skills to design, develop, and implement strategic AI architecture solutions, playing a key role in seamlessly integrating these technologies into existing enterprise frameworks. You will have opportunities to collaborate with world-class clients on pioneering AI projects in an environment that fosters creativity and intellectual growth. You will receive competitive compensation, with a comprehensive benefits package with extensive professional development and training opportunities in a supportive and collaborative team setting. What You'll Bring (Experience & Qualifications) A bachelor's or master's degree in Computer Science, Engineering, or a related field. Preferably with a focus on artificial intelligence, machine learning, or data science Demonstrated experience in designing, implementing, and deploying AI systems Proficiency in programming languages such as Python, JavaScipt, TypeScript, or R, and familiarity with AI development tools and libraries like TensorFlow, PyTorch, LangChain or LlamaIndex Knowledge of vector databases and data platforms Demonstrated ability to lead projects, manage teams, and drive projects to completion under tight deadlines (Management of teams is only required for Lead Architect level and not for Architect or Senior Architect levels) Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done to ensure both your team and our clients succeed. Proficiency in explaining complex AI concepts to non-experts and effectively collaborating with cross-functional teams. Skills in designing data models and architectures that support large-scale AI applications Understanding of and commitment to ethical AI development, including issues of bias, fairness, and transparency Lacking some skills but passionate about GenAI and have relevant experience? Please do still send us your CV for review!
May 02, 2024
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. BCG Platinion As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for our clients, from data strategies to next-generation customer journey solutions and transformational business models. We solve the most daunting challenges that companies face today and envision for tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery excellence. Platinion was founded in 2000. Since then, we have grown continuously and successfully. Today we have offices in Europe, North and South America, Asia Pacific and Africa. Practice Area Profile We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do Are you passionate about harnessing the power of Generative AI to solve real-world problems? As a world-renowned and leading AI Consulting firm, we are actively seeking hands-on GenAI experts to join The AI Platforms Group. We are recruiting for a variety of positions, across seniorities, from entry-level to managers. If you're ready to take your career to the next level and contribute to the frontier of technology, apply today! Join us in shaping the future with AI. The AI Platforms Group is BCG's global centre for the design and build of AI platforms. Headquartered in London, we serve our global clients with industry insights, solution design, platform choice, technology strategy, and AI/GenAI build. As an AI Solution Architect within our AI Platforms group, you will play an instrumental role in shaping the future of technology. In close collaboration with our clients, you'll delve into their unique challenges, designing cutting-edge AI platforms and developing strategic tech solutions that elevate their use of artificial intelligence and machine learning through Generative AI. Your role will involve crafting impactful solutions and garnering support for your innovative ideas. Working alongside fellow BCG case team members, you will transform client potential into tangible outcomes, partnering with a diverse array of international and leading-edge clients to enhance their AI and machine learning capabilities with Generative AI. Our AI Solution Architects possess a hybrid skill set, combining depth of architecture expertise with hands on execution experience of building solutions. The AI Solution Architect is a mix of the traditional Solution Architect and AI Engineer roles. In this critical capacity, you will address complex business issues using state-of-the-art Generative AI and advanced machine learning techniques. You will refine your specialized skills to design, develop, and implement strategic AI architecture solutions, playing a key role in seamlessly integrating these technologies into existing enterprise frameworks. You will have opportunities to collaborate with world-class clients on pioneering AI projects in an environment that fosters creativity and intellectual growth. You will receive competitive compensation, with a comprehensive benefits package with extensive professional development and training opportunities in a supportive and collaborative team setting. What You'll Bring (Experience & Qualifications) A bachelor's or master's degree in Computer Science, Engineering, or a related field. Preferably with a focus on artificial intelligence, machine learning, or data science Demonstrated experience in designing, implementing, and deploying AI systems Proficiency in programming languages such as Python, JavaScipt, TypeScript, or R, and familiarity with AI development tools and libraries like TensorFlow, PyTorch, LangChain or LlamaIndex Knowledge of vector databases and data platforms Demonstrated ability to lead projects, manage teams, and drive projects to completion under tight deadlines (Management of teams is only required for Lead Architect level and not for Architect or Senior Architect levels) Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done to ensure both your team and our clients succeed. Proficiency in explaining complex AI concepts to non-experts and effectively collaborating with cross-functional teams. Skills in designing data models and architectures that support large-scale AI applications Understanding of and commitment to ethical AI development, including issues of bias, fairness, and transparency Lacking some skills but passionate about GenAI and have relevant experience? Please do still send us your CV for review!
Be a part of a revolutionary change At PMI, we've chosen to do something incredible. With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver, better, brighter solutions in a space that allows you to move your career forward in endlessly different directions. The Smoke Free Product function is undergoing a critical overhaul as we look to transform into an agile, consumer-centric business that harnesses technological innovation to deliver smarter, science-backed alternatives to millions of adults around the world who would otherwise continue to smoke. It is only by focusing on our strategic priorities and the right organization that we are fully enabled to deliver what matters the most for our consumers along their journey toward better alternatives to cigarettes - a smoke-free future. Here, you can make a difference. You can craft the consumer journey, from discovery and acquisition through to conversion and loyalty. And you can watch your efforts lead to meaningful change for the benefit of adult smokers on their way to better alternatives. You'll develop your skills; collaborating across functions, markets and regions. If you want to play a part in driving one of the biggest societal changes of our time, there's no better place! eCommerce is growing and represents today a critical piece of our omnichannel engine. Our ambition is to build the best in class eCommerce experiences by consistently improving and enriching our website with engaging digital journeys, consumer-first acquisition & retention programs, latest eCommerce features and new innovative solutions. As a global function, our mission is also to deliver strategies that will satisfy the needs of more than 60 markets across the globe. For our team in London, we are therefore looking for a Head of Direct eCommerce Channels (Head of eCommerce) The overall purpose of this position: Reporting into the Global Head of Digital Commerce, the Head of Direct eCommerce Channels is responsible for the strategic development of owned eCommerce channels (Websites, Connected Apps and Instant Messaging Apps). The ideal candidate will have a proven track record in establishing high quality online customer experience in globally established brands with a full omnichannel presence. Based on the strategies and priorities of the Smoke Free Product categories, the role leads the strategic design and planning of initiatives on a global roadmap, the design and the development of the full end-to-end experiences in the channels coordinating various SMEs across the organisation and the business performance of each channel against target KPIs. You will: Design and own the vision and strategy of direct eCommerce channels being eCommerce Websites ( ), Instant Messaging Apps Channels (Viber, Telegram, Line) and Connected Apps (Android App, PWA) Build dedicated roadmaps of onsite customer experience initiatives to meet the short term and long term business objectives aligned with the strategy and the vision of the Direct eCommerce channels Assess the impact of all the roadmap initiatives against the core KPIs and lead the prioritization based on the expected effort and business benefits Drive the performance of the Direct eCommerce channels through sales and channel NPS leading KPIs. Monitor continually the performance and initiate action plans to support markets not on track to deliver agreed targets Define and develop sales and marketing onsite campaign experiences with particular focus on conversion rate and customer satisfaction increase Lead the global Conversion Rate Optimisation program through AB Testing and Personalization across all markets Support, evolve and consistently contribute to maintaining high-quality ways of working with cross-functional subject matter experts and technical partners Build a high-powered team of talents and empower them to lead by example, setting high expectations for CX excellence and deliver cohesive integrated and aggregated solutions We're looking for someone with: 10+ years eCommerce expertise, ideally B2C, and previous experience in similar role Strategic thinker driving business acumen through high quality customer experience design Deep understanding of omnichannel experiences and acquisition & retention journeys Familiar with data analytics and techniques to enable fast decision making Excellent leadership interpersonal & communication skills to evolve in a complex and constantly moving environment An open, curious, and entrepreneurship mindset to continuously challenge and bring improvements to existing processes and ways of working Ready for the challenge? What we offer: Our success depends on the people who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore. Be part of an inclusive, diverse culture, where everyone's contribution is respected; collaborate with some of the world's best people and feel like you belong. Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress! PMI is an Equal Opportunity Employer
May 02, 2024
Full time
Be a part of a revolutionary change At PMI, we've chosen to do something incredible. With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver, better, brighter solutions in a space that allows you to move your career forward in endlessly different directions. The Smoke Free Product function is undergoing a critical overhaul as we look to transform into an agile, consumer-centric business that harnesses technological innovation to deliver smarter, science-backed alternatives to millions of adults around the world who would otherwise continue to smoke. It is only by focusing on our strategic priorities and the right organization that we are fully enabled to deliver what matters the most for our consumers along their journey toward better alternatives to cigarettes - a smoke-free future. Here, you can make a difference. You can craft the consumer journey, from discovery and acquisition through to conversion and loyalty. And you can watch your efforts lead to meaningful change for the benefit of adult smokers on their way to better alternatives. You'll develop your skills; collaborating across functions, markets and regions. If you want to play a part in driving one of the biggest societal changes of our time, there's no better place! eCommerce is growing and represents today a critical piece of our omnichannel engine. Our ambition is to build the best in class eCommerce experiences by consistently improving and enriching our website with engaging digital journeys, consumer-first acquisition & retention programs, latest eCommerce features and new innovative solutions. As a global function, our mission is also to deliver strategies that will satisfy the needs of more than 60 markets across the globe. For our team in London, we are therefore looking for a Head of Direct eCommerce Channels (Head of eCommerce) The overall purpose of this position: Reporting into the Global Head of Digital Commerce, the Head of Direct eCommerce Channels is responsible for the strategic development of owned eCommerce channels (Websites, Connected Apps and Instant Messaging Apps). The ideal candidate will have a proven track record in establishing high quality online customer experience in globally established brands with a full omnichannel presence. Based on the strategies and priorities of the Smoke Free Product categories, the role leads the strategic design and planning of initiatives on a global roadmap, the design and the development of the full end-to-end experiences in the channels coordinating various SMEs across the organisation and the business performance of each channel against target KPIs. You will: Design and own the vision and strategy of direct eCommerce channels being eCommerce Websites ( ), Instant Messaging Apps Channels (Viber, Telegram, Line) and Connected Apps (Android App, PWA) Build dedicated roadmaps of onsite customer experience initiatives to meet the short term and long term business objectives aligned with the strategy and the vision of the Direct eCommerce channels Assess the impact of all the roadmap initiatives against the core KPIs and lead the prioritization based on the expected effort and business benefits Drive the performance of the Direct eCommerce channels through sales and channel NPS leading KPIs. Monitor continually the performance and initiate action plans to support markets not on track to deliver agreed targets Define and develop sales and marketing onsite campaign experiences with particular focus on conversion rate and customer satisfaction increase Lead the global Conversion Rate Optimisation program through AB Testing and Personalization across all markets Support, evolve and consistently contribute to maintaining high-quality ways of working with cross-functional subject matter experts and technical partners Build a high-powered team of talents and empower them to lead by example, setting high expectations for CX excellence and deliver cohesive integrated and aggregated solutions We're looking for someone with: 10+ years eCommerce expertise, ideally B2C, and previous experience in similar role Strategic thinker driving business acumen through high quality customer experience design Deep understanding of omnichannel experiences and acquisition & retention journeys Familiar with data analytics and techniques to enable fast decision making Excellent leadership interpersonal & communication skills to evolve in a complex and constantly moving environment An open, curious, and entrepreneurship mindset to continuously challenge and bring improvements to existing processes and ways of working Ready for the challenge? What we offer: Our success depends on the people who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore. Be part of an inclusive, diverse culture, where everyone's contribution is respected; collaborate with some of the world's best people and feel like you belong. Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress! PMI is an Equal Opportunity Employer
My client, an International law firm based in London, are looking for an information security operational analyst to join their growing team. This role would require you to be in the office 3 days per week (2 from home). The hiring manager would also like someone from a legal or Financial Services/Banking background and a CISSP and/or MSC in Information Security is a MUST. Role and Responsibilities (this is a broad but not exhaustive list): Monitor computer networks for security issues Investigate security breaches and other cybersecurity incidents Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs Document security breaches and assess the damage they cause / Policy reviews Work with the security team and the wider IT team and external security partners to perform tests and uncover network vulnerabilities Fix detected vulnerabilities to maintain a high-security standard Stay current on IT security trends and news / Vendor security assessments Develop company-wide best practices for security / Network / Software / WIFI / Cloud / Messaging etc Assist in performing penetration testing / Monitoring and recording Risk and assessment Help colleagues install security software and understand information security best practice. Research security enhancements and make recommendations to management Stay up to date on information technology trends and security standards Qualifications and Experience: About the Information Security Operational Analyst role: The role of the Security Analyst will implement information security related tasks and focused on support and delivery, as advised and requested by the Head of Information Security (CISO). There are two streams of the organisational structure, Policy & Compliance and Operations. The skill set required for each is somewhat similar. However, will depend on what the candidate's experience preference and aptitude, aligned to educational and professional qualifications. Bachelor's degree in computer science or related field Certified Information Systems Security Professional (CISSP) or a MSC in Information Security is a must Certified Information Systems Auditor (CISA), or ISO Lead Auditor or Implementer qualification would be desirable for the role Experience in information security or related field Experience with computer network penetration testing and techniques Understanding of firewalls, proxies, SIEM, antivirus, and IDPS concepts Ability to identify and mitigate network vulnerabilities and explain how to avoid them Understanding of patch management with the ability to deploy patches in a timely manner while understanding business impact A general background in working within IT, preferably within an Infrastructure or Application support/management role. Demonstrable experience facilitating IT Control audit activities. With Relevant IT Security or Information Risk Management qualifications (Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA , or ISO Lead Auditor or Implementer qualification, would be advantages for the role and desirable. Experience working with large and extended Operational and Engineering teams Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
May 02, 2024
Full time
My client, an International law firm based in London, are looking for an information security operational analyst to join their growing team. This role would require you to be in the office 3 days per week (2 from home). The hiring manager would also like someone from a legal or Financial Services/Banking background and a CISSP and/or MSC in Information Security is a MUST. Role and Responsibilities (this is a broad but not exhaustive list): Monitor computer networks for security issues Investigate security breaches and other cybersecurity incidents Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs Document security breaches and assess the damage they cause / Policy reviews Work with the security team and the wider IT team and external security partners to perform tests and uncover network vulnerabilities Fix detected vulnerabilities to maintain a high-security standard Stay current on IT security trends and news / Vendor security assessments Develop company-wide best practices for security / Network / Software / WIFI / Cloud / Messaging etc Assist in performing penetration testing / Monitoring and recording Risk and assessment Help colleagues install security software and understand information security best practice. Research security enhancements and make recommendations to management Stay up to date on information technology trends and security standards Qualifications and Experience: About the Information Security Operational Analyst role: The role of the Security Analyst will implement information security related tasks and focused on support and delivery, as advised and requested by the Head of Information Security (CISO). There are two streams of the organisational structure, Policy & Compliance and Operations. The skill set required for each is somewhat similar. However, will depend on what the candidate's experience preference and aptitude, aligned to educational and professional qualifications. Bachelor's degree in computer science or related field Certified Information Systems Security Professional (CISSP) or a MSC in Information Security is a must Certified Information Systems Auditor (CISA), or ISO Lead Auditor or Implementer qualification would be desirable for the role Experience in information security or related field Experience with computer network penetration testing and techniques Understanding of firewalls, proxies, SIEM, antivirus, and IDPS concepts Ability to identify and mitigate network vulnerabilities and explain how to avoid them Understanding of patch management with the ability to deploy patches in a timely manner while understanding business impact A general background in working within IT, preferably within an Infrastructure or Application support/management role. Demonstrable experience facilitating IT Control audit activities. With Relevant IT Security or Information Risk Management qualifications (Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA , or ISO Lead Auditor or Implementer qualification, would be advantages for the role and desirable. Experience working with large and extended Operational and Engineering teams Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Fantastic opportunity for an experienced Integration Analyst to work with an established Brokerage within the Lloyd's of London Insurance Marketplace. The ideal candidate will be an expert in the integration of new business into the TOMs for strategic goals to be met efficiently using fully integrated cloud-based platforms such as Azure. In this role you will: Support the Head of It integrations in all business functions with an understading of due diligence Create strategic plans and ensuring they aliign with business requirements Work collaboratively with the Solutiosns Architects and wider IT teams, vendors, stakeholders etc Find solutions for non-conformances Manage document reporting and quality assurance in relation to integration activities Maintain data integrity whilst ensuring system functionslities during integration process Needed: Bachelor's degree in information technology, computer science, or a related field. (Minimum) 3 years experience working on data integration project (acquisitions would be advantagious) Strong knowledge of integration processes, data migration, and IT systems alignment. Excellent communication and people skills, with the ability to engage and influence stakeholders at all levels. Strong project managment skills To be considered for this opportunity please make an application, a shorlisting process will be begin 30-04-24
May 02, 2024
Full time
Fantastic opportunity for an experienced Integration Analyst to work with an established Brokerage within the Lloyd's of London Insurance Marketplace. The ideal candidate will be an expert in the integration of new business into the TOMs for strategic goals to be met efficiently using fully integrated cloud-based platforms such as Azure. In this role you will: Support the Head of It integrations in all business functions with an understading of due diligence Create strategic plans and ensuring they aliign with business requirements Work collaboratively with the Solutiosns Architects and wider IT teams, vendors, stakeholders etc Find solutions for non-conformances Manage document reporting and quality assurance in relation to integration activities Maintain data integrity whilst ensuring system functionslities during integration process Needed: Bachelor's degree in information technology, computer science, or a related field. (Minimum) 3 years experience working on data integration project (acquisitions would be advantagious) Strong knowledge of integration processes, data migration, and IT systems alignment. Excellent communication and people skills, with the ability to engage and influence stakeholders at all levels. Strong project managment skills To be considered for this opportunity please make an application, a shorlisting process will be begin 30-04-24
C++ Developer Role Opportunity for a C++ Developer to work for world leader in broadcast test and measurement Salary up to £60,000 Roles available for Developers from mid - senior Hybrid working arrangements out of our Thatcham HQ WHO WE ARE Our team collaborates with content creators and broadcasters to develop flexible and dependable solutions for testing and measurement. Our expertise lies in crafting innovative technologies that cater to both nascent and established broadcast solutions. By integrating both IP and SDI standards, we empower our clients to produce and disseminate content of exceptional quality, including 4K resolution, High-Dynamic-Range (HDR), and High-Frame-Rate visuals. WHAT YOU WILL BE DOING As a key member of our expanding engineering team, you will spearhead the creation and advancement of novel signal analysis and generation technologies. Your role will encompass the full spectrum of the software stack, from the high-level applications driving our user interface, integration services, and control software, to the specialized Linux device drivers communicating with our proprietary hardware. You will gain expertise in cutting-edge broadcast technologies and develop innovative solutions that leverage these advancements. C++ Developer - Essential Skills Commercial experience working with C++ 2+ years professional Linux development experience Computer Science fundamentals in data structures, algorithms, and object-oriented design TO BE CONSIDERED Please either apply by clicking online or emailing me direct at . For further information feel free to call me on . By applying for this role you are giving express consent for us to process (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS: C++ / Linux / QT / Python
May 02, 2024
Full time
C++ Developer Role Opportunity for a C++ Developer to work for world leader in broadcast test and measurement Salary up to £60,000 Roles available for Developers from mid - senior Hybrid working arrangements out of our Thatcham HQ WHO WE ARE Our team collaborates with content creators and broadcasters to develop flexible and dependable solutions for testing and measurement. Our expertise lies in crafting innovative technologies that cater to both nascent and established broadcast solutions. By integrating both IP and SDI standards, we empower our clients to produce and disseminate content of exceptional quality, including 4K resolution, High-Dynamic-Range (HDR), and High-Frame-Rate visuals. WHAT YOU WILL BE DOING As a key member of our expanding engineering team, you will spearhead the creation and advancement of novel signal analysis and generation technologies. Your role will encompass the full spectrum of the software stack, from the high-level applications driving our user interface, integration services, and control software, to the specialized Linux device drivers communicating with our proprietary hardware. You will gain expertise in cutting-edge broadcast technologies and develop innovative solutions that leverage these advancements. C++ Developer - Essential Skills Commercial experience working with C++ 2+ years professional Linux development experience Computer Science fundamentals in data structures, algorithms, and object-oriented design TO BE CONSIDERED Please either apply by clicking online or emailing me direct at . For further information feel free to call me on . By applying for this role you are giving express consent for us to process (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS: C++ / Linux / QT / Python
Are you an experienced Senior B usiness Systems Engineer , who is looking to work in a fast paced, global, market leading company? Here at Innovative Technology, we have an excellent opportunity for a Senior Business Systems Engineer to join our talented team working at our global head office in Oldham, Greater Manchester. The Role Overview: As the Senior Business Systems Engineer, you will be the cornerstone for the optimal performance and integration of our SYSPRO ERP system and K3 DataSwitch module. This pivotal role demands hands-on involvement and leadership, working closely with our dedicated DevOps team to navigate and innovate our ERP landscape. Your Responsibilities: ERP System Leadership: Serve as the primary manager for the SYSPRO ERP system and K3 DataSwitch module, ensuring system excellence and reliability. Comprehensive Technical Management: Take charge of a broad array of commercial off-the-shelf systems including but not limited to JIRA, SQL Databases, APIs, Crystal Reports, Dynamics CRM 2016, Qlikview, and Bartender. Advanced Problem-Solving: Proactively address and resolve technical challenges, leveraging innovative approaches for system improvement. Strategic Project Leadership: Spearhead system enhancement projects, fostering collaboration with stakeholders to meet and exceed business objectives. Desired Skills & Experience: Degree qualification in Computer Science or equivalent professional certification. ITIL - Foundation At least 3 years of experience in a similar role, with a strong focus on ERP system management. Communication skills so they can discuss instructions with all parties included in the project and to answer all questions a customer may have on how the software works. Interpersonal skills to be able to work with all others that may be included on the project to ensure it works properly Problem-solving skills are important to ensure any issues that arise during the design and testing processes are fixed Skilled in SQL, integration technologies, and web technologies. Your Package & Perks: A competitive salary Flexible working hours Paid breaks, with free hot premium drinks 32 days holiday, (including public Holidays) plus the opportunity to earn up to an extra 13 days holiday each year Enhanced pension Contribution Enhanced parental leave A choice of healthcare schemes Dental Scheme Life Insurance Electric Car Scheme Onsite electric car charging points and staff car workshop Free secure parking Free onsite modern gym Educational Sponsorship Cycle to Work Scheme Informal dress code We're Innovative Trading for over 30 years here at Innovative Technology, where we now have offices on five continents and employ around 400 people, with over 150 based from our state-of-the-art R&D hub. From self-service checkouts to arcade machines, we provide our retail, banking, kiosk, vending, gaming and amusement customers with products and services that help them securely accept automated payments, with our industry-leading technology keeping us at the forefront of our sector. We also provide facial analysis technology for age estimation and control access for some of the world's leading companies. By being true to our values of Innovation, Collaboration, Respect and Drive we've seen significant growth and won numerous domestic and international awards, whilst offering outstanding career opportunities and great benefits. You'll find us on the edge of the Pennines and less than half an hour from central Manchester, with modern offices, free parking and excellent transport links. We are a disability-confident employer, as such we will shortlist all candidates meeting our minimum criteria (as specified in the job description) who state they have a disability within their application. What's next? If you're an experienced Senior Business Systems Engineer and want to join our award-winning team working on the latest cutting-edge technology, we want to hear from you. A better way Through our people, drive and commitment we push boundaries to deliver innovative products and services.
May 02, 2024
Full time
Are you an experienced Senior B usiness Systems Engineer , who is looking to work in a fast paced, global, market leading company? Here at Innovative Technology, we have an excellent opportunity for a Senior Business Systems Engineer to join our talented team working at our global head office in Oldham, Greater Manchester. The Role Overview: As the Senior Business Systems Engineer, you will be the cornerstone for the optimal performance and integration of our SYSPRO ERP system and K3 DataSwitch module. This pivotal role demands hands-on involvement and leadership, working closely with our dedicated DevOps team to navigate and innovate our ERP landscape. Your Responsibilities: ERP System Leadership: Serve as the primary manager for the SYSPRO ERP system and K3 DataSwitch module, ensuring system excellence and reliability. Comprehensive Technical Management: Take charge of a broad array of commercial off-the-shelf systems including but not limited to JIRA, SQL Databases, APIs, Crystal Reports, Dynamics CRM 2016, Qlikview, and Bartender. Advanced Problem-Solving: Proactively address and resolve technical challenges, leveraging innovative approaches for system improvement. Strategic Project Leadership: Spearhead system enhancement projects, fostering collaboration with stakeholders to meet and exceed business objectives. Desired Skills & Experience: Degree qualification in Computer Science or equivalent professional certification. ITIL - Foundation At least 3 years of experience in a similar role, with a strong focus on ERP system management. Communication skills so they can discuss instructions with all parties included in the project and to answer all questions a customer may have on how the software works. Interpersonal skills to be able to work with all others that may be included on the project to ensure it works properly Problem-solving skills are important to ensure any issues that arise during the design and testing processes are fixed Skilled in SQL, integration technologies, and web technologies. Your Package & Perks: A competitive salary Flexible working hours Paid breaks, with free hot premium drinks 32 days holiday, (including public Holidays) plus the opportunity to earn up to an extra 13 days holiday each year Enhanced pension Contribution Enhanced parental leave A choice of healthcare schemes Dental Scheme Life Insurance Electric Car Scheme Onsite electric car charging points and staff car workshop Free secure parking Free onsite modern gym Educational Sponsorship Cycle to Work Scheme Informal dress code We're Innovative Trading for over 30 years here at Innovative Technology, where we now have offices on five continents and employ around 400 people, with over 150 based from our state-of-the-art R&D hub. From self-service checkouts to arcade machines, we provide our retail, banking, kiosk, vending, gaming and amusement customers with products and services that help them securely accept automated payments, with our industry-leading technology keeping us at the forefront of our sector. We also provide facial analysis technology for age estimation and control access for some of the world's leading companies. By being true to our values of Innovation, Collaboration, Respect and Drive we've seen significant growth and won numerous domestic and international awards, whilst offering outstanding career opportunities and great benefits. You'll find us on the edge of the Pennines and less than half an hour from central Manchester, with modern offices, free parking and excellent transport links. We are a disability-confident employer, as such we will shortlist all candidates meeting our minimum criteria (as specified in the job description) who state they have a disability within their application. What's next? If you're an experienced Senior Business Systems Engineer and want to join our award-winning team working on the latest cutting-edge technology, we want to hear from you. A better way Through our people, drive and commitment we push boundaries to deliver innovative products and services.
Enterprise Architect £130k + bonus + competitive pension London/Hybrid From its inception, our organization has prioritized cultivating a distinct corporate ethos - one that empowers its workforce. At the heart of our achievements lies our ability to attract and retain the most talented and enterprising individuals. Whether your focus is on work-life balance, career advancement, sustainability, or community involvement, you'll discover like-minded individuals propelling change within our organization. The Group IT Enterprise Architecture function is charged with aligning our technological strategy with our broader business objectives. This involves: Ensuring the integrity of solution architecture and key design decisions across all change initiatives in accordance with technical suitability, group standards, policies, and principles. Defining solutions and providing architecture guidance and management services to ensure alignment with strategic objectives, policy compliance, and adherence to standards. Establishing and maintaining design governance principles and standards to meet evolving business needs and group policies. We are embarking on several strategic systems and technology transformation endeavors across our business units and global regions. The Enterprise Architect will play a pivotal role within the Group IT Enterprise Architecture function, overseeing and enhancing our enterprise architecture capability. The Enterprise Architect will be responsible for: Developing, maintaining, and disseminating key enterprise architecture artifacts to relevant stakeholders, including policies, standards, processes, and templates. Managing critical group enterprise architecture assets within the group EA management tool/repository, such as application and technology catalogs, roadmaps, and capability models. Facilitating group architecture governance forums, including developing decision-making frameworks, scheduling and conducting meetings, and reporting on governance metrics and outcomes. Conducting due diligence on vendor systems/solutions to ensure alignment with group IT policies and standards. Providing enterprise architecture guidance and direction in key change program/project and business stakeholder meetings as needed. Spearheading the continuous improvement plan for group IT enterprise architecture. As a senior member, you may be called upon to undertake broader duties and tasks within the scope of the role. Required Skills and Abilities Extensive experience in architecture and IT governance, including establishing and managing group-wide/global Architecture Review Boards and Design Authority for major change programs. Proficiency in business and systems analysis and design. Expertise in enterprise and solution architecture using industry-standard frameworks and methodologies such as TOGAF and BCS. Strong technical skills in defining systems and technology solution architecture, particularly using Microsoft Azure and Salesforce technologies. Sound knowledge of enterprise-grade integration architecture, including modern RESTful API approaches and traditional messaging and web services. Familiarity with infrastructure and security architecture, IT service management frameworks (e.g., ITIL), and IT governance frameworks (e.g., COBIT). Understanding of secure design and development practices and frameworks, preferably ISC2 CSSLP or CISSP certified. Experience and Qualifications Essential: Strong enterprise architecture skills and experience, particularly in leading group-level Architecture Review Boards and managing EA artifacts and assets. Essential: Experience in developing capability models (preferably within the insurance domain), application and technology catalogs, and roadmaps. Desirable: Familiarity with regulatory environments such as FCA, PRA, GDPR, and business intelligence/data warehousing technologies. Desirable: Understanding of technology governance standards and best practices. Desirable: Working knowledge of enterprise and solution architecture frameworks such as TOGAF. Preferred: Experience in the insurance domain, particularly broking and/or London Market. Preferred: Familiarity with insurance systems and the London Insurance Market. Professional Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field. Certification in Enterprise & Solution Architecture (e.g., from BCS, TOGAF, or Archimate) Eames Consulting is acting as an Employment Agency in relation to this vacancy.
May 01, 2024
Full time
Enterprise Architect £130k + bonus + competitive pension London/Hybrid From its inception, our organization has prioritized cultivating a distinct corporate ethos - one that empowers its workforce. At the heart of our achievements lies our ability to attract and retain the most talented and enterprising individuals. Whether your focus is on work-life balance, career advancement, sustainability, or community involvement, you'll discover like-minded individuals propelling change within our organization. The Group IT Enterprise Architecture function is charged with aligning our technological strategy with our broader business objectives. This involves: Ensuring the integrity of solution architecture and key design decisions across all change initiatives in accordance with technical suitability, group standards, policies, and principles. Defining solutions and providing architecture guidance and management services to ensure alignment with strategic objectives, policy compliance, and adherence to standards. Establishing and maintaining design governance principles and standards to meet evolving business needs and group policies. We are embarking on several strategic systems and technology transformation endeavors across our business units and global regions. The Enterprise Architect will play a pivotal role within the Group IT Enterprise Architecture function, overseeing and enhancing our enterprise architecture capability. The Enterprise Architect will be responsible for: Developing, maintaining, and disseminating key enterprise architecture artifacts to relevant stakeholders, including policies, standards, processes, and templates. Managing critical group enterprise architecture assets within the group EA management tool/repository, such as application and technology catalogs, roadmaps, and capability models. Facilitating group architecture governance forums, including developing decision-making frameworks, scheduling and conducting meetings, and reporting on governance metrics and outcomes. Conducting due diligence on vendor systems/solutions to ensure alignment with group IT policies and standards. Providing enterprise architecture guidance and direction in key change program/project and business stakeholder meetings as needed. Spearheading the continuous improvement plan for group IT enterprise architecture. As a senior member, you may be called upon to undertake broader duties and tasks within the scope of the role. Required Skills and Abilities Extensive experience in architecture and IT governance, including establishing and managing group-wide/global Architecture Review Boards and Design Authority for major change programs. Proficiency in business and systems analysis and design. Expertise in enterprise and solution architecture using industry-standard frameworks and methodologies such as TOGAF and BCS. Strong technical skills in defining systems and technology solution architecture, particularly using Microsoft Azure and Salesforce technologies. Sound knowledge of enterprise-grade integration architecture, including modern RESTful API approaches and traditional messaging and web services. Familiarity with infrastructure and security architecture, IT service management frameworks (e.g., ITIL), and IT governance frameworks (e.g., COBIT). Understanding of secure design and development practices and frameworks, preferably ISC2 CSSLP or CISSP certified. Experience and Qualifications Essential: Strong enterprise architecture skills and experience, particularly in leading group-level Architecture Review Boards and managing EA artifacts and assets. Essential: Experience in developing capability models (preferably within the insurance domain), application and technology catalogs, and roadmaps. Desirable: Familiarity with regulatory environments such as FCA, PRA, GDPR, and business intelligence/data warehousing technologies. Desirable: Understanding of technology governance standards and best practices. Desirable: Working knowledge of enterprise and solution architecture frameworks such as TOGAF. Preferred: Experience in the insurance domain, particularly broking and/or London Market. Preferred: Familiarity with insurance systems and the London Insurance Market. Professional Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field. Certification in Enterprise & Solution Architecture (e.g., from BCS, TOGAF, or Archimate) Eames Consulting is acting as an Employment Agency in relation to this vacancy.
I am seeking a talented Lead Machine Learning Engineer to spearhead efforts in developing cutting-edge machine learning models and fine-tuning them to meet the specific needs of this business. This Salford based SaaS integration start up business is looking to add further headcount after a successful growth period to introduce the next step in their journey. Embrace the chance to redefine data integration alongside a dynamic, forward-thinking community. Experience an environment where innovation thrives, working with cutting-edge tech and collaborating with diverse, passionate individuals. Here you can unlock boundless opportunities for personal and professional growth while making a meaningful impact on businesses worldwide. Key Responsibilities for Lead Machine Learning Engineer: Lead the development and implementation of machine learning models to enhance our integration hub platform. Develop novel machine learning approaches to our integration platform for our clients. Build out chat bots, LLMs & text to text techniques. Collaborate closely with cross-functional teams (software engineering, developers & Web devs) to understand business requirements and translate them into scalable machine learning solutions. Take ownership of model development from concept to deployment, ensuring high performance and scalability. Utilise your expertise in building and fine-tuning machine learning models, including deep learning models, to meet the unique needs and challenges of our business. Continue research with the latest advancements in machine learning and artificial intelligence technologies, and actively contribute to the continuous improvement of our machine learning capabilities. Qualifications and Requirements: Bachelor's or Master's degree in Computer Science, Engineering, Mathematics, or a related field. Proven experience as a Machine Learning Engineer, with a track record of successfully leading machine learning projects from inception to production. Expertise in building and fine-tuning machine learning models, including deep learning models. Proficiency in programming languages such as Python + 1 other. Experience with machine learning libraries/frameworks such as TensorFlow, PyTorch, scikit-learn. Strong understanding of software engineering principles and best practices. Experience or interest in deployment of LLMs into a cloud environment. Excellent communication and leadership skills, with the ability to effectively collaborate with cross-functional teams and stakeholders. This role is full time in the office, based in Salford Quays to ensure maximum potential for invention and cross collaboration, becoming more flexible over time and established. The role is paying up to £100,000 per annum and comes with a wealth of benefits such as flexi time, share options & free parking and more. Please submit your CV below to hear more about the position. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
May 01, 2024
Full time
I am seeking a talented Lead Machine Learning Engineer to spearhead efforts in developing cutting-edge machine learning models and fine-tuning them to meet the specific needs of this business. This Salford based SaaS integration start up business is looking to add further headcount after a successful growth period to introduce the next step in their journey. Embrace the chance to redefine data integration alongside a dynamic, forward-thinking community. Experience an environment where innovation thrives, working with cutting-edge tech and collaborating with diverse, passionate individuals. Here you can unlock boundless opportunities for personal and professional growth while making a meaningful impact on businesses worldwide. Key Responsibilities for Lead Machine Learning Engineer: Lead the development and implementation of machine learning models to enhance our integration hub platform. Develop novel machine learning approaches to our integration platform for our clients. Build out chat bots, LLMs & text to text techniques. Collaborate closely with cross-functional teams (software engineering, developers & Web devs) to understand business requirements and translate them into scalable machine learning solutions. Take ownership of model development from concept to deployment, ensuring high performance and scalability. Utilise your expertise in building and fine-tuning machine learning models, including deep learning models, to meet the unique needs and challenges of our business. Continue research with the latest advancements in machine learning and artificial intelligence technologies, and actively contribute to the continuous improvement of our machine learning capabilities. Qualifications and Requirements: Bachelor's or Master's degree in Computer Science, Engineering, Mathematics, or a related field. Proven experience as a Machine Learning Engineer, with a track record of successfully leading machine learning projects from inception to production. Expertise in building and fine-tuning machine learning models, including deep learning models. Proficiency in programming languages such as Python + 1 other. Experience with machine learning libraries/frameworks such as TensorFlow, PyTorch, scikit-learn. Strong understanding of software engineering principles and best practices. Experience or interest in deployment of LLMs into a cloud environment. Excellent communication and leadership skills, with the ability to effectively collaborate with cross-functional teams and stakeholders. This role is full time in the office, based in Salford Quays to ensure maximum potential for invention and cross collaboration, becoming more flexible over time and established. The role is paying up to £100,000 per annum and comes with a wealth of benefits such as flexi time, share options & free parking and more. Please submit your CV below to hear more about the position. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities. Our hyperscale and colocation solutions allow our customers freedom to plan effectively for the growth of their business knowing that their data centre strategy is ready for the demands of tomorrow We have over 25 years of experience in the industry delivering on our vision of being the most trusted and customer centric data centre operator in the market We put environmental awareness at the heart of everything we do because we know its the right thing to do for our planet Thats why were taking the ownership to reduce our environmental impact globally and make sustainability a key strategic driver. As part of our sustainability journey Colt DCS has set comprehensive near and long term Science Based Targets to cut our emissions in line with the SBT is latest Net Zero Standard. Design Manager (Senior Electrical Engineer) - London Mission: We are seeking an agile Senior Electrical Engineer to support our Delivery Team at Colt DCS, acting as a project Design Manager and an SME on discipline matters. You will report to the Regional Engineering Manager (UK / EUR) of the Major Builds Delivery Team in Colt DCS and will be based in the UK with a focus on out London portfolio. You will play a leading role in the delivery of a multi-disciplinary design, managing external engineering consultants and contractors to meet programme, design and budget for the successful delivery of the project and to achieve cost effective and resilient infrastructures in line with Colt's Global design standards. The successful candidate must take an agile approach to design, cost and programme & project management always, providing solutions to potential issues and having a direct input to the business performance, ensuring that we, as a team, deliver on time and on budget, every time. You must have the 'outside of the box' thinking mentality when reacting to design and site-specific project issues that hamper the project design or overall programme delivery, working alongside key business stakeholders to ensure we stay customer focussed on all times. Outcomes: You should manage the Design Programme to ensure on time creation and review of Employers Requirements (ER's), tender information and design documentation issued for planning and Construction. You will be required to steer and guide and challenge the external Design Consultants and Contractors when required taking a 'Trust but Verify' approach, to ensure they deliver a design to meet the requirements of the Design Brief, periodically assessing and evaluating all project related design decisions presented by consultants and contractors with support if required from Senior DCS staff. You will apply a commercial approach in all aspects of the work including design engineering and construction, working with other engineering functions, Procurement and Delivery to ensure that the procurement of all items is conducted on the most cost-effective basis to drive reduction in costs, maximise our speed to Market, while obtaining the lowest PUE values that meet Colt's sustainability and environmental targets. The Design Manager will be required to analyse, review and comment on design proposals, specifications, manuals, and other data submitted for Colt DCS review on BIM 360 Platform and to evaluate the feasibility, cost, and maintenance requirements of designs or applications; you will also actively participate to the team workload to ensure that all project documentation internal governance approvals are completed in a detailed and timely fashion. As a Senior Electrical Engineer, you will also participate in project Commissioning activities and, when requested, support and advise the Global Head of Electrical Engineering on lessons learnt from live projects regarding Electrical infrastructure, Sequence of Operations, Equipment selection, as well as participating when requested to study innovative solutions and appraise modern technologies that are available on the market. This is to ensure that Colt DCS remains the market leader with pioneering data centre design, low PUE, and 'future proofing' our Global Reference design (GRD) for any new potential technologies that we may incorporate into the overall design in the near future. You will support the Project managers to drive project programmes/delivery while working closely with the other design engineers and construction teams to ensure milestones and completion dates are met with successful handover to the client on time. You will also work on Sales requests and liaise with customers to develop specific project design requirements, together with senior staff, delivery managers, to deliver first class projects to our customers. The Team: The Delivery Team, reporting to the VP of Real Estate, is formed by in Regional groups of Project Managers, Design Managers/Engineers, Specialists (namely, Security and Commissioning), Cost Managers and Procurement Managers reporting the Regional Head of Delivery. The Design Managers are managed by a Regional Engineering Manager, who will assign a Design Manager and a supporting engineer (of opposite discipline) to each project. The Design Managers will interface daily with their peers of the Delivery team, but also with the Development Team, who is responsible for site acquisition, power and connectivity searches, authorities' approval, preparation of the project's Design Brief and Business Plan. The Centre of Excellence/Global Engineering Team, reporting to the Global Director of Design & construction, is instead responsible and owner of the GRD and technically responsible for the equipment procurement and vendors management, ensuring at each stage that the projects are compliant with our standardised design. Our core values are: Agility of a Start-Up Collaborate to perform Value Creation Step Up to Challenges The skills and Expertise Required: The ideal candidate should have robust design management skills, a proven record of accomplishment in Multi-Disciplinary Project delivery and a strong background in all aspects of mission critical systems, with a focus on Electrical engineering. A thorough understanding of site planning and interdependent disciplines, such as civils, structures, architecture, demolition, site enabling works and project delivery processes needed to support our growing fleet of Data Centres, is strongly desired. This person shall be detail-oriented, possess strong organizational skills, and be a self-starter that can excel with little direction. Ownership: Regularly checks with other areas of the business that they and their team are delivering on their part of any activity, working with them to resolve issues to ensure flawless delivery Regularly reviews spend and identifies opportunities to drive down the cost or improve the return on investment of their personal / team's activities Leadership: Looks at industry best practice and current trends/innovations for their role and applies these within Colt - sharing what has worked and what has not (and why) with others who hold similar roles within the business. Understands cultural differences and utilises this understanding to ensure the successful completion of a task Teamwork: Proactively requests other team member's views and opinions; using this feedback to improve personal performance Identifies areas where relationships between the team and its stakeholders are not working effectively; making well-considered recommendations on suggestions for improvement - implements agreed actions. Takes action to maintain morale and productivity of geographically distributed teams. Technical Knowledge: Previous experience of working in a MEP data centre design role within mission critical facilities with design experience with all the following: Generators, and Transformers MV and LV Switch Gear Lighting, Fire systems and Security BMS Proficient knowledge of Mechanical Engineering principles General knowledge of CSA (Civils, Structural, Architectural) disciplines principles Minimum Bachelor's degree in Electrical Engineering Excellent written and Verbal English skills. Who we are: Colt Data Centre Services provide true service and operational excellence in the sustainable design, build, delivery and operational management of hyperscale data centres across Europe and the APAC. We provide data centre solutions to hyperscale and large enterprise customers across 15 state of the art carrier neutral data centres spanning 9 cities. Our Hyperscale and colocation solutions allow our customers freedom to plan effectively for the growth of their business, knowing that their data centre strategy is ready for the demands of tomorrow. We have over 25 years of experience in the industry, delivering on our vision of being the most trusted and customer centric data centre operator in the market. We put environmental awareness at the heart of everything we do because we know it's the right thing to do for our planet. That's why we're taking the ownership to reduce our environmental impact globally and make sustainability a key strategic driver. As part of our sustainability journey . click apply for full job details
May 01, 2024
Full time
Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities. Our hyperscale and colocation solutions allow our customers freedom to plan effectively for the growth of their business knowing that their data centre strategy is ready for the demands of tomorrow We have over 25 years of experience in the industry delivering on our vision of being the most trusted and customer centric data centre operator in the market We put environmental awareness at the heart of everything we do because we know its the right thing to do for our planet Thats why were taking the ownership to reduce our environmental impact globally and make sustainability a key strategic driver. As part of our sustainability journey Colt DCS has set comprehensive near and long term Science Based Targets to cut our emissions in line with the SBT is latest Net Zero Standard. Design Manager (Senior Electrical Engineer) - London Mission: We are seeking an agile Senior Electrical Engineer to support our Delivery Team at Colt DCS, acting as a project Design Manager and an SME on discipline matters. You will report to the Regional Engineering Manager (UK / EUR) of the Major Builds Delivery Team in Colt DCS and will be based in the UK with a focus on out London portfolio. You will play a leading role in the delivery of a multi-disciplinary design, managing external engineering consultants and contractors to meet programme, design and budget for the successful delivery of the project and to achieve cost effective and resilient infrastructures in line with Colt's Global design standards. The successful candidate must take an agile approach to design, cost and programme & project management always, providing solutions to potential issues and having a direct input to the business performance, ensuring that we, as a team, deliver on time and on budget, every time. You must have the 'outside of the box' thinking mentality when reacting to design and site-specific project issues that hamper the project design or overall programme delivery, working alongside key business stakeholders to ensure we stay customer focussed on all times. Outcomes: You should manage the Design Programme to ensure on time creation and review of Employers Requirements (ER's), tender information and design documentation issued for planning and Construction. You will be required to steer and guide and challenge the external Design Consultants and Contractors when required taking a 'Trust but Verify' approach, to ensure they deliver a design to meet the requirements of the Design Brief, periodically assessing and evaluating all project related design decisions presented by consultants and contractors with support if required from Senior DCS staff. You will apply a commercial approach in all aspects of the work including design engineering and construction, working with other engineering functions, Procurement and Delivery to ensure that the procurement of all items is conducted on the most cost-effective basis to drive reduction in costs, maximise our speed to Market, while obtaining the lowest PUE values that meet Colt's sustainability and environmental targets. The Design Manager will be required to analyse, review and comment on design proposals, specifications, manuals, and other data submitted for Colt DCS review on BIM 360 Platform and to evaluate the feasibility, cost, and maintenance requirements of designs or applications; you will also actively participate to the team workload to ensure that all project documentation internal governance approvals are completed in a detailed and timely fashion. As a Senior Electrical Engineer, you will also participate in project Commissioning activities and, when requested, support and advise the Global Head of Electrical Engineering on lessons learnt from live projects regarding Electrical infrastructure, Sequence of Operations, Equipment selection, as well as participating when requested to study innovative solutions and appraise modern technologies that are available on the market. This is to ensure that Colt DCS remains the market leader with pioneering data centre design, low PUE, and 'future proofing' our Global Reference design (GRD) for any new potential technologies that we may incorporate into the overall design in the near future. You will support the Project managers to drive project programmes/delivery while working closely with the other design engineers and construction teams to ensure milestones and completion dates are met with successful handover to the client on time. You will also work on Sales requests and liaise with customers to develop specific project design requirements, together with senior staff, delivery managers, to deliver first class projects to our customers. The Team: The Delivery Team, reporting to the VP of Real Estate, is formed by in Regional groups of Project Managers, Design Managers/Engineers, Specialists (namely, Security and Commissioning), Cost Managers and Procurement Managers reporting the Regional Head of Delivery. The Design Managers are managed by a Regional Engineering Manager, who will assign a Design Manager and a supporting engineer (of opposite discipline) to each project. The Design Managers will interface daily with their peers of the Delivery team, but also with the Development Team, who is responsible for site acquisition, power and connectivity searches, authorities' approval, preparation of the project's Design Brief and Business Plan. The Centre of Excellence/Global Engineering Team, reporting to the Global Director of Design & construction, is instead responsible and owner of the GRD and technically responsible for the equipment procurement and vendors management, ensuring at each stage that the projects are compliant with our standardised design. Our core values are: Agility of a Start-Up Collaborate to perform Value Creation Step Up to Challenges The skills and Expertise Required: The ideal candidate should have robust design management skills, a proven record of accomplishment in Multi-Disciplinary Project delivery and a strong background in all aspects of mission critical systems, with a focus on Electrical engineering. A thorough understanding of site planning and interdependent disciplines, such as civils, structures, architecture, demolition, site enabling works and project delivery processes needed to support our growing fleet of Data Centres, is strongly desired. This person shall be detail-oriented, possess strong organizational skills, and be a self-starter that can excel with little direction. Ownership: Regularly checks with other areas of the business that they and their team are delivering on their part of any activity, working with them to resolve issues to ensure flawless delivery Regularly reviews spend and identifies opportunities to drive down the cost or improve the return on investment of their personal / team's activities Leadership: Looks at industry best practice and current trends/innovations for their role and applies these within Colt - sharing what has worked and what has not (and why) with others who hold similar roles within the business. Understands cultural differences and utilises this understanding to ensure the successful completion of a task Teamwork: Proactively requests other team member's views and opinions; using this feedback to improve personal performance Identifies areas where relationships between the team and its stakeholders are not working effectively; making well-considered recommendations on suggestions for improvement - implements agreed actions. Takes action to maintain morale and productivity of geographically distributed teams. Technical Knowledge: Previous experience of working in a MEP data centre design role within mission critical facilities with design experience with all the following: Generators, and Transformers MV and LV Switch Gear Lighting, Fire systems and Security BMS Proficient knowledge of Mechanical Engineering principles General knowledge of CSA (Civils, Structural, Architectural) disciplines principles Minimum Bachelor's degree in Electrical Engineering Excellent written and Verbal English skills. Who we are: Colt Data Centre Services provide true service and operational excellence in the sustainable design, build, delivery and operational management of hyperscale data centres across Europe and the APAC. We provide data centre solutions to hyperscale and large enterprise customers across 15 state of the art carrier neutral data centres spanning 9 cities. Our Hyperscale and colocation solutions allow our customers freedom to plan effectively for the growth of their business, knowing that their data centre strategy is ready for the demands of tomorrow. We have over 25 years of experience in the industry, delivering on our vision of being the most trusted and customer centric data centre operator in the market. We put environmental awareness at the heart of everything we do because we know it's the right thing to do for our planet. That's why we're taking the ownership to reduce our environmental impact globally and make sustainability a key strategic driver. As part of our sustainability journey . click apply for full job details
As a Partner Solutions Architect, you will engage with our top Consulting and System Integrator (C&SI) Partners and Field Engineering to drive adoption of the Data Intelligence Platform in our top customers through technical executive alignment, engagement of Champions, and collaboration with our sales teams in the region. You will develop ongoing partner capability via the 'Technical Champions program' within our top C&SI Partners to support CoE creation and delivery excellence. You will provide strategic vision on technical matters related to the Databricks aligned to the GSI engagement in our top accounts as well as develop and support programs to promote Partner expertise in the application of the Data Intelligence Platform. At Databricks, our core values are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our Partners to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Databricks Data Intelligence Platform can help Partners solve their customer's complex data challenges. You'll work collaboratively between Partners and the Databricks Field, at scale, to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! The impact you will have: Engage with the partner technical exec leadership by leading workshops, and seminars to secure the Data Intelligence platform. Provide partners with the level of enablement they need to support their clients in evaluating and adopting Databricks including hands-on Spark programming and integration with the wider cloud ecosystem Engage the Delivery Solution Architects in top Accounts to proactively drive, or unblock partner delivery in the account You will be a Big Data Analytics expert on aspects of architecture and design and will share this with our partner network Show expertise by supporting the production of creative technical solutions and blog posts from Partners What we look for: Engagement with Partners in technical sales, challenge their questions, guide clear outcomes, and communicate technical and value propositions. Develop Partner relationships and build internal partnerships with account executives and teams. Ability to align multiple technical product and program roadmaps to a Partner business Prior experience with coding in a core programming language (i.e., Python, Java, Scala) Proficient with Big Data, Data Warehousing and GenAI technologies, including hands-on expertise. Experienced in use case discovery, scoping, and delivering complex solution architecture designs to multiple audiences requiring an ability to context switch in levels of technical depth. Experienced in managing multiple priorities Private medical insurance Health Cash Plan Life, income protection & critical illness insurance Pension PlanEquity awards Enhanced Parental Leaves Fitness reimbursement Home office & work headphones reimbursement Mental wellness resources Employee referral bonus About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
May 01, 2024
Full time
As a Partner Solutions Architect, you will engage with our top Consulting and System Integrator (C&SI) Partners and Field Engineering to drive adoption of the Data Intelligence Platform in our top customers through technical executive alignment, engagement of Champions, and collaboration with our sales teams in the region. You will develop ongoing partner capability via the 'Technical Champions program' within our top C&SI Partners to support CoE creation and delivery excellence. You will provide strategic vision on technical matters related to the Databricks aligned to the GSI engagement in our top accounts as well as develop and support programs to promote Partner expertise in the application of the Data Intelligence Platform. At Databricks, our core values are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our Partners to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Databricks Data Intelligence Platform can help Partners solve their customer's complex data challenges. You'll work collaboratively between Partners and the Databricks Field, at scale, to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! The impact you will have: Engage with the partner technical exec leadership by leading workshops, and seminars to secure the Data Intelligence platform. Provide partners with the level of enablement they need to support their clients in evaluating and adopting Databricks including hands-on Spark programming and integration with the wider cloud ecosystem Engage the Delivery Solution Architects in top Accounts to proactively drive, or unblock partner delivery in the account You will be a Big Data Analytics expert on aspects of architecture and design and will share this with our partner network Show expertise by supporting the production of creative technical solutions and blog posts from Partners What we look for: Engagement with Partners in technical sales, challenge their questions, guide clear outcomes, and communicate technical and value propositions. Develop Partner relationships and build internal partnerships with account executives and teams. Ability to align multiple technical product and program roadmaps to a Partner business Prior experience with coding in a core programming language (i.e., Python, Java, Scala) Proficient with Big Data, Data Warehousing and GenAI technologies, including hands-on expertise. Experienced in use case discovery, scoping, and delivering complex solution architecture designs to multiple audiences requiring an ability to context switch in levels of technical depth. Experienced in managing multiple priorities Private medical insurance Health Cash Plan Life, income protection & critical illness insurance Pension PlanEquity awards Enhanced Parental Leaves Fitness reimbursement Home office & work headphones reimbursement Mental wellness resources Employee referral bonus About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
As a Partner Solutions Architect, you will engage with our top Consulting and System Integrator (C&SI) Partners and Field Engineering to drive adoption of the Data Intelligence Platform in our top customers through technical executive alignment, engagement of Champions, and collaboration with our sales teams in the region. You will develop ongoing partner capability via the 'Technical Champions program' within our top C&SI Partners to support CoE creation and delivery excellence. You will provide strategic vision on technical matters related to the Databricks aligned to the GSI engagement in our top accounts as well as develop and support programs to promote Partner expertise in the application of the Data Intelligence Platform. At Databricks, our core values are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our Partners to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Databricks Data Intelligence Platform can help Partners solve their customer's complex data challenges. You'll work collaboratively between Partners and the Databricks Field, at scale, to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! The impact you will have: Engage with the partner technical exec leadership by leading workshops, and seminars to secure the Data Intelligence platform. Provide partners with the level of enablement they need to support their clients in evaluating and adopting Databricks including hands-on Spark programming and integration with the wider cloud ecosystem Engage the Delivery Solution Architects in top Accounts to proactively drive, or unblock partner delivery in the account You will be a Big Data Analytics expert on aspects of architecture and design and will share this with our partner network Show expertise by supporting the production of creative technical solutions and blog posts from Partners What we look for: Engagement with Partners in technical sales, challenge their questions, guide clear outcomes, and communicate technical and value propositions. Develop Partner relationships and build internal partnerships with account executives and teams. Ability to align multiple technical product and program roadmaps to a Partner business Prior experience with coding in a core programming language (i.e., Python, Java, Scala) Proficient with Big Data, Data Warehousing and GenAI technologies, including hands-on expertise. Experienced in use case discovery, scoping, and delivering complex solution architecture designs to multiple audiences requiring an ability to context switch in levels of technical depth. Experienced in managing multiple priorities Private medical insurance Health Cash Plan Life, income protection & critical illness insurance Pension PlanEquity awards Enhanced Parental Leaves Fitness reimbursement Home office & work headphones reimbursement Mental wellness resources Employee referral bonus About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
May 01, 2024
Full time
As a Partner Solutions Architect, you will engage with our top Consulting and System Integrator (C&SI) Partners and Field Engineering to drive adoption of the Data Intelligence Platform in our top customers through technical executive alignment, engagement of Champions, and collaboration with our sales teams in the region. You will develop ongoing partner capability via the 'Technical Champions program' within our top C&SI Partners to support CoE creation and delivery excellence. You will provide strategic vision on technical matters related to the Databricks aligned to the GSI engagement in our top accounts as well as develop and support programs to promote Partner expertise in the application of the Data Intelligence Platform. At Databricks, our core values are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our Partners to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Databricks Data Intelligence Platform can help Partners solve their customer's complex data challenges. You'll work collaboratively between Partners and the Databricks Field, at scale, to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! The impact you will have: Engage with the partner technical exec leadership by leading workshops, and seminars to secure the Data Intelligence platform. Provide partners with the level of enablement they need to support their clients in evaluating and adopting Databricks including hands-on Spark programming and integration with the wider cloud ecosystem Engage the Delivery Solution Architects in top Accounts to proactively drive, or unblock partner delivery in the account You will be a Big Data Analytics expert on aspects of architecture and design and will share this with our partner network Show expertise by supporting the production of creative technical solutions and blog posts from Partners What we look for: Engagement with Partners in technical sales, challenge their questions, guide clear outcomes, and communicate technical and value propositions. Develop Partner relationships and build internal partnerships with account executives and teams. Ability to align multiple technical product and program roadmaps to a Partner business Prior experience with coding in a core programming language (i.e., Python, Java, Scala) Proficient with Big Data, Data Warehousing and GenAI technologies, including hands-on expertise. Experienced in use case discovery, scoping, and delivering complex solution architecture designs to multiple audiences requiring an ability to context switch in levels of technical depth. Experienced in managing multiple priorities Private medical insurance Health Cash Plan Life, income protection & critical illness insurance Pension PlanEquity awards Enhanced Parental Leaves Fitness reimbursement Home office & work headphones reimbursement Mental wellness resources Employee referral bonus About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
About the Role: Grade Level (for internal use): 11 The Team: As part of the Digital Platform and Enterprise Delivery Team, you will deliver the data feeds strategy with ground floor innovation through simplification and abstraction of complex data processes across the business. Digitizing Commodity Insights by focusing on Machine-to-Machine interaction, this cross-functional team provide APIs for raw data delivery, streaming ability for real time (Websocket), Cloud Delivery like Snowflake, AWS Data Exchange, and Databricks Delta share, in addition to integrated feeds to Microsoft Products like Excel (Add-Ins) and Power BI connectors. We help deliver content and analytics directly to customers where, when and how it's needed. The Opportunity: S&P Global Commodity Insights creates over 10,000 daily assessments used for 1,500+ cleared financial instruments that transact in excess of $10 billion every day. We stream over 20,000 bids, offers and trades a month from more than 450 of the top commodity trading companies globally. Furthermore we track 60,000 plus vessels live, create over 1,000 weekly reports, monitor nearly 90% of the world's refineries and much, much more. In a nutshell, we have a lot of data. The role offers unrivalled exposure to the real time commodity markets, a unique perspective on how this data is valued across all walks of business, and the ability to shape and build the future of this data flow. As the cornerstone of analytics, exposure to knowledge graph and AI technologies gives the role tangible depth in real world application of this data. Responsibilities: Define executable requirements, process flow diagrams, and acceptance test criteria for the Commodity Insights Excel Add-In, Power BI connectors, among other datafeeds overseeing quality assurance and deployment Shape the product roadmap for our Add-ins and feeds such that customers can leverage AI and/or co-pilot functionalities within Microsoft's product suite to gather data insights and analytics Interact directly with clients to understand, define, iterate and evolve data delivery roadmaps and requirements as the commodity markets evolve Marshal approved product development projects through the definition, development, testing, and pre-launch phases Translate customer requirements into user stories and negotiate the implementation of product features with development teams while maintaining the overall vision and technical integrity of the product Develop and deliver improvements for existing Machine to Machine product offerings and execute these by navigating change internally through the organization Refer to competitor research and build contacts in internally and the industry in order to provide market intelligence and to benchmark products Insist on a consistent, scalable and sustainable structures across all delivery mediums preventing silo developments for individual downstream consumers Build a broad and effective internal network and engage stakeholders in order to facilitate development and delivery of products Ensure successful product launch by documenting new product features and enhancements, supporting the development of marketing content, and conducting internal training sessions Ensure progress transparency and health reporting to product managers and leadership Demo product enhancements to management and key stakeholders after each iteration to show how the team's deliverables are contributing to the overall project and portfolio vision Work closely with our Commercial partners to understand the client needs and workflows, our competition, and be able to articulate the value proposition of our products internally and externally Plan and coordinate go-to-market activities with Marketing partners for products or product enhancements being launched. Conduct ongoing, in-depth research and analysis of each assigned product to gain an understanding of the strengths, weaknesses, and competitive advantages of each product Conduct client calls to demonstrate how our products meet client workflow needs and address client pain points Act as a subject matter expert for the assigned product or service to facilitate product enhancements and level 3 support About you: Qualifications You thrive on ownership and accountability. Delivery of complex projects involving product rollouts, tangible outcomes and measurable success are common in your past. You are able to demonstrate experience of delivering successfully on scope, in time, and on budget. Core qualifications: 3-5 years product experience at global FinTech, cloud or comparable data delivery or consumption company with client exposure Working knowledge of the energy and commodities industry and the resulting client data expectations and requirements is critical Familiarity with RESTful APIs is a must, along with other data feed technologies like Websocket, FTP, and even cloud data warehousing products like Snowflake. Bachelor's degree or equivalent experience in technical or science major Experience with both Agile and Lean methodologies Key qualifications: Strong experience in bringing products to market, including feasibility assessment and testing, negotiating development through a large, highly-matrixed organisation and delivering commercial results Expert in native excel functions (VBA/Macro skills not required) and experienced with creating Excel dashboards/ reports Experience in creating Power BI dashboards and an understanding of integrating Power BI with various data sources Advanced project management and PMO skill-set, able to move seamlessly between strategic and operational takes and balance complex and demanding work streams Customer-first mind-set with ability to understand and act on customer insight, generate new product and service offerings ideas based on customer interactions Strong analytical and quantitative skills with the ability to link product design and features to strategic objectives while using data and metrics to substantiate assumptions and recommendations Diplomacy and tenacity when managing and communicating with stakeholders at all levels of business alongside a firm ability to assume positive intent Ability to analyse and scrutinize data using statistical techniques and providing reports/ facilitating decision-making. Strategic approach to problem resolution as well as the ability to develop and communicate a sound plan Experience in front office trade analysis/trade support/risk management capacity in global commodity trading organization OR experience at a commodities front office decision support/market data/analytics vendor is an added bonus. About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We're a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights' coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead . click apply for full job details
May 01, 2024
Full time
About the Role: Grade Level (for internal use): 11 The Team: As part of the Digital Platform and Enterprise Delivery Team, you will deliver the data feeds strategy with ground floor innovation through simplification and abstraction of complex data processes across the business. Digitizing Commodity Insights by focusing on Machine-to-Machine interaction, this cross-functional team provide APIs for raw data delivery, streaming ability for real time (Websocket), Cloud Delivery like Snowflake, AWS Data Exchange, and Databricks Delta share, in addition to integrated feeds to Microsoft Products like Excel (Add-Ins) and Power BI connectors. We help deliver content and analytics directly to customers where, when and how it's needed. The Opportunity: S&P Global Commodity Insights creates over 10,000 daily assessments used for 1,500+ cleared financial instruments that transact in excess of $10 billion every day. We stream over 20,000 bids, offers and trades a month from more than 450 of the top commodity trading companies globally. Furthermore we track 60,000 plus vessels live, create over 1,000 weekly reports, monitor nearly 90% of the world's refineries and much, much more. In a nutshell, we have a lot of data. The role offers unrivalled exposure to the real time commodity markets, a unique perspective on how this data is valued across all walks of business, and the ability to shape and build the future of this data flow. As the cornerstone of analytics, exposure to knowledge graph and AI technologies gives the role tangible depth in real world application of this data. Responsibilities: Define executable requirements, process flow diagrams, and acceptance test criteria for the Commodity Insights Excel Add-In, Power BI connectors, among other datafeeds overseeing quality assurance and deployment Shape the product roadmap for our Add-ins and feeds such that customers can leverage AI and/or co-pilot functionalities within Microsoft's product suite to gather data insights and analytics Interact directly with clients to understand, define, iterate and evolve data delivery roadmaps and requirements as the commodity markets evolve Marshal approved product development projects through the definition, development, testing, and pre-launch phases Translate customer requirements into user stories and negotiate the implementation of product features with development teams while maintaining the overall vision and technical integrity of the product Develop and deliver improvements for existing Machine to Machine product offerings and execute these by navigating change internally through the organization Refer to competitor research and build contacts in internally and the industry in order to provide market intelligence and to benchmark products Insist on a consistent, scalable and sustainable structures across all delivery mediums preventing silo developments for individual downstream consumers Build a broad and effective internal network and engage stakeholders in order to facilitate development and delivery of products Ensure successful product launch by documenting new product features and enhancements, supporting the development of marketing content, and conducting internal training sessions Ensure progress transparency and health reporting to product managers and leadership Demo product enhancements to management and key stakeholders after each iteration to show how the team's deliverables are contributing to the overall project and portfolio vision Work closely with our Commercial partners to understand the client needs and workflows, our competition, and be able to articulate the value proposition of our products internally and externally Plan and coordinate go-to-market activities with Marketing partners for products or product enhancements being launched. Conduct ongoing, in-depth research and analysis of each assigned product to gain an understanding of the strengths, weaknesses, and competitive advantages of each product Conduct client calls to demonstrate how our products meet client workflow needs and address client pain points Act as a subject matter expert for the assigned product or service to facilitate product enhancements and level 3 support About you: Qualifications You thrive on ownership and accountability. Delivery of complex projects involving product rollouts, tangible outcomes and measurable success are common in your past. You are able to demonstrate experience of delivering successfully on scope, in time, and on budget. Core qualifications: 3-5 years product experience at global FinTech, cloud or comparable data delivery or consumption company with client exposure Working knowledge of the energy and commodities industry and the resulting client data expectations and requirements is critical Familiarity with RESTful APIs is a must, along with other data feed technologies like Websocket, FTP, and even cloud data warehousing products like Snowflake. Bachelor's degree or equivalent experience in technical or science major Experience with both Agile and Lean methodologies Key qualifications: Strong experience in bringing products to market, including feasibility assessment and testing, negotiating development through a large, highly-matrixed organisation and delivering commercial results Expert in native excel functions (VBA/Macro skills not required) and experienced with creating Excel dashboards/ reports Experience in creating Power BI dashboards and an understanding of integrating Power BI with various data sources Advanced project management and PMO skill-set, able to move seamlessly between strategic and operational takes and balance complex and demanding work streams Customer-first mind-set with ability to understand and act on customer insight, generate new product and service offerings ideas based on customer interactions Strong analytical and quantitative skills with the ability to link product design and features to strategic objectives while using data and metrics to substantiate assumptions and recommendations Diplomacy and tenacity when managing and communicating with stakeholders at all levels of business alongside a firm ability to assume positive intent Ability to analyse and scrutinize data using statistical techniques and providing reports/ facilitating decision-making. Strategic approach to problem resolution as well as the ability to develop and communicate a sound plan Experience in front office trade analysis/trade support/risk management capacity in global commodity trading organization OR experience at a commodities front office decision support/market data/analytics vendor is an added bonus. About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We're a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights' coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead . click apply for full job details
Our global EdTech client is seeking a Senior ASP.NET Developer to join their team. The Senior ASP.NET Developer will work 100% remotely from anywhere in the UK. MFK Recruitment has previously recruited 2 Software Engineers to this company, both individuals are still with the company and really enjoying their roles! The company is growing rapidly, both organically and inorganically, and has successfully completed four acquisitions in the past year. They have a diverse and world-class team poised for their next phase of rapid growth. We are looking for an experienced and versatile Senior Web Developer proficient in ASP.NET to spearhead the development and maintenance of my client's web applications. The ideal candidate will have a solid experience and understanding of back-end technologies, a passion for crafting solutions to complex problems, and the ability to collaborate effectively with cross-functional teams. Senior ASP.NET Developer - Main Responsibilities: Assessment: Evaluate the existing codebase and identify areas that require improvement of refactoring to meet current standards and requirements Requirements Analysis: Work closely with stakeholders to understand their needs and gather requirements for projects Architecture design: Design an updated architecture or modify the existing one to ensure scalability, maintainability and performance Code refactoring: Refactor existing code to improve readability, modularity, and efficiency, adhering to coding standard and best practices Performance Optimization: Identify and address performance bottlenecks in the application through optimization techniques such as catching, database tuning and code optimization Documentation: Create and maintain documentation for the application, including technical specifications, architecture diagrams and user guides Senior ASP.NET Developer - Requirements: Bachelors or Master's degree in Computer Science or a related field At least 5 years of experience in ASP.NET Proficiency in ASP.NET framework (they currently use version 4.8) and it's core principles including object-orientated programming Knowledge of MySQL and IIS on Windows Server Proficient in GIT You embrace the Agile values and have experience working in Scrum Ability to thrive in a fast-paced, deadline-driven environment Benefits & Culture: Opportunity to help direct the front-end development technical Training opportunities with our chosen providers Time available during working hours to learn and develop A friendly environment where your thoughts and ideas will be welcomed Flexible working Company pension Company laptop and peripherals An international environment with experienced coworkers who help you move on A lot of room for personal development and for taking your own initiatives to be as successful as possible in this role Remote working environment, with the option of attendance in our cozy office in the lively knowledge quarter area of Liverpool
May 01, 2024
Full time
Our global EdTech client is seeking a Senior ASP.NET Developer to join their team. The Senior ASP.NET Developer will work 100% remotely from anywhere in the UK. MFK Recruitment has previously recruited 2 Software Engineers to this company, both individuals are still with the company and really enjoying their roles! The company is growing rapidly, both organically and inorganically, and has successfully completed four acquisitions in the past year. They have a diverse and world-class team poised for their next phase of rapid growth. We are looking for an experienced and versatile Senior Web Developer proficient in ASP.NET to spearhead the development and maintenance of my client's web applications. The ideal candidate will have a solid experience and understanding of back-end technologies, a passion for crafting solutions to complex problems, and the ability to collaborate effectively with cross-functional teams. Senior ASP.NET Developer - Main Responsibilities: Assessment: Evaluate the existing codebase and identify areas that require improvement of refactoring to meet current standards and requirements Requirements Analysis: Work closely with stakeholders to understand their needs and gather requirements for projects Architecture design: Design an updated architecture or modify the existing one to ensure scalability, maintainability and performance Code refactoring: Refactor existing code to improve readability, modularity, and efficiency, adhering to coding standard and best practices Performance Optimization: Identify and address performance bottlenecks in the application through optimization techniques such as catching, database tuning and code optimization Documentation: Create and maintain documentation for the application, including technical specifications, architecture diagrams and user guides Senior ASP.NET Developer - Requirements: Bachelors or Master's degree in Computer Science or a related field At least 5 years of experience in ASP.NET Proficiency in ASP.NET framework (they currently use version 4.8) and it's core principles including object-orientated programming Knowledge of MySQL and IIS on Windows Server Proficient in GIT You embrace the Agile values and have experience working in Scrum Ability to thrive in a fast-paced, deadline-driven environment Benefits & Culture: Opportunity to help direct the front-end development technical Training opportunities with our chosen providers Time available during working hours to learn and develop A friendly environment where your thoughts and ideas will be welcomed Flexible working Company pension Company laptop and peripherals An international environment with experienced coworkers who help you move on A lot of room for personal development and for taking your own initiatives to be as successful as possible in this role Remote working environment, with the option of attendance in our cozy office in the lively knowledge quarter area of Liverpool
Are you a skilled Technical Architect with a passion for leveraging cutting-edge technologies to drive positive change? We are proud to represent our esteemed client, a leading Non-Profit Organization Management company based in Cumbria, United Kingdom. As our client expands its digital footprint, we are actively seeking a talented Technical Architect to contribute to the success of their remote team. Position Overview: As a Technical Architect, you will play a pivotal role in designing and implementing scalable and efficient IT solutions. Working in collaboration with cross-functional teams, you will be responsible for creating and maintaining the technical vision for our client's projects. This is a fully remote position, providing you with the flexibility to work from the comfort of your own home while contributing to impactful projects within the Non-Profit sector. Key Responsibilities: Solution Design: Develop comprehensive technical solutions aligned with business objectives, ensuring scalability, reliability, and performance. Collaboration: Work closely with stakeholders, including developers, project managers, and business analysts, to understand requirements and provide technical guidance. Architecture Development: Define and document system architecture, ensuring adherence to best practices and industry standards. Technology Evaluation: Stay abreast of emerging technologies, assess their relevance, and make recommendations for adoption. Microsoft BI Expertise: Leverage your expertise in Microsoft Business Intelligence (BI) tools to design and implement data-driven solutions. Remote Collaboration: Thrive in a fully remote work environment, utilizing effective communication and collaboration tools to engage with team members and stakeholders. Qualifications and Skills: Proven experience as a Technical Architect in a remote work setting. Proficiency in Microsoft BI tools and other relevant technologies. Strong understanding of software development life cycle and architectural principles. Excellent communication and interpersonal skills for effective collaboration. Ability to translate business requirements into technical solutions. Education and Experience: Bachelor's degree in Computer Science, Information Technology, or a related field. Previous experience as a Technical Architect. Benefits: Competitive salary of GBP 53,500 per annum. Fully remote position with the opportunity to contribute to meaningful projects in the Non-Profit sector. Professional development opportunities to stay ahead in a rapidly evolving IT landscape. If you are a forward-thinking Technical Architect with a passion for making a difference, we invite you to apply. Join us in shaping the future of Non-Profit Organization Management through innovative technology solutions. Submit your application for consideration. Nigel Frank International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
May 01, 2024
Full time
Are you a skilled Technical Architect with a passion for leveraging cutting-edge technologies to drive positive change? We are proud to represent our esteemed client, a leading Non-Profit Organization Management company based in Cumbria, United Kingdom. As our client expands its digital footprint, we are actively seeking a talented Technical Architect to contribute to the success of their remote team. Position Overview: As a Technical Architect, you will play a pivotal role in designing and implementing scalable and efficient IT solutions. Working in collaboration with cross-functional teams, you will be responsible for creating and maintaining the technical vision for our client's projects. This is a fully remote position, providing you with the flexibility to work from the comfort of your own home while contributing to impactful projects within the Non-Profit sector. Key Responsibilities: Solution Design: Develop comprehensive technical solutions aligned with business objectives, ensuring scalability, reliability, and performance. Collaboration: Work closely with stakeholders, including developers, project managers, and business analysts, to understand requirements and provide technical guidance. Architecture Development: Define and document system architecture, ensuring adherence to best practices and industry standards. Technology Evaluation: Stay abreast of emerging technologies, assess their relevance, and make recommendations for adoption. Microsoft BI Expertise: Leverage your expertise in Microsoft Business Intelligence (BI) tools to design and implement data-driven solutions. Remote Collaboration: Thrive in a fully remote work environment, utilizing effective communication and collaboration tools to engage with team members and stakeholders. Qualifications and Skills: Proven experience as a Technical Architect in a remote work setting. Proficiency in Microsoft BI tools and other relevant technologies. Strong understanding of software development life cycle and architectural principles. Excellent communication and interpersonal skills for effective collaboration. Ability to translate business requirements into technical solutions. Education and Experience: Bachelor's degree in Computer Science, Information Technology, or a related field. Previous experience as a Technical Architect. Benefits: Competitive salary of GBP 53,500 per annum. Fully remote position with the opportunity to contribute to meaningful projects in the Non-Profit sector. Professional development opportunities to stay ahead in a rapidly evolving IT landscape. If you are a forward-thinking Technical Architect with a passion for making a difference, we invite you to apply. Join us in shaping the future of Non-Profit Organization Management through innovative technology solutions. Submit your application for consideration. Nigel Frank International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Lead Software Product Manager Location: Caerphilly, Wales - Hybrid 1-2 days a week Join a dynamic and innovative company at the forefront of automotive technology based in Caerphilly, Wales. We are looking for an experienced Lead Software Product Manager to spearhead the development and delivery of their software solutions. The successful candidate will play a pivotal role in guiding the product strategy, leading cross-functional teams, and ensuring the successful delivery of high-quality products to their customers. This is a hybrid role, offering the flexibility of working 1-2 days in the office and the rest remotely. Key Responsibilities Lead the product development life-cycle from concept to launch, collaborating closely with engineering, design, and business stakeholders. Define product vision, strategy, and road-map based on market trends, customer feedback, and business goals. Drive the prioritisation of features and enhancements, balancing technical feasibility, business value, and customer impact. Collaborate with cross-functional teams to ensure alignment and transparency throughout the development process. Act as a liaison between technical and non-technical stakeholders, effectively communicating product requirements and progress. Mentor and coach junior product managers, fostering a culture of continuous learning and growth. Qualifications and Experience 7+ years of experience in software-based product manager roles. Strong background in cloud technologies and application development life-cycle. Proven track record of successfully delivering complex software products from concept to launch. Excellent leadership and communication skills, with the ability to influence stakeholders at all levels. Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Bachelor's degree in Computer Science, Engineering, Business, or related field (Master's degree preferred). GCS is acting as an Employment Agency in relation to this vacancy.
May 01, 2024
Full time
Lead Software Product Manager Location: Caerphilly, Wales - Hybrid 1-2 days a week Join a dynamic and innovative company at the forefront of automotive technology based in Caerphilly, Wales. We are looking for an experienced Lead Software Product Manager to spearhead the development and delivery of their software solutions. The successful candidate will play a pivotal role in guiding the product strategy, leading cross-functional teams, and ensuring the successful delivery of high-quality products to their customers. This is a hybrid role, offering the flexibility of working 1-2 days in the office and the rest remotely. Key Responsibilities Lead the product development life-cycle from concept to launch, collaborating closely with engineering, design, and business stakeholders. Define product vision, strategy, and road-map based on market trends, customer feedback, and business goals. Drive the prioritisation of features and enhancements, balancing technical feasibility, business value, and customer impact. Collaborate with cross-functional teams to ensure alignment and transparency throughout the development process. Act as a liaison between technical and non-technical stakeholders, effectively communicating product requirements and progress. Mentor and coach junior product managers, fostering a culture of continuous learning and growth. Qualifications and Experience 7+ years of experience in software-based product manager roles. Strong background in cloud technologies and application development life-cycle. Proven track record of successfully delivering complex software products from concept to launch. Excellent leadership and communication skills, with the ability to influence stakeholders at all levels. Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Bachelor's degree in Computer Science, Engineering, Business, or related field (Master's degree preferred). GCS is acting as an Employment Agency in relation to this vacancy.
RHA Recruitment Solutions has partnered with an expanding technical client, who specialise within the telecommunications market as they look to build an outstanding sales team. As Head of Sales and part of the senior management team, you will be responsible for identifying new business opportunities, developing sales strategies whilst also managing existing business. As a solutions business, you will work in partnership with a range of customers, and an experienced design team, to offer a range of solutions to help develop products and services, to improve efficiencies and processes. Key responsibilities will include, but not be limited to:- Conducting market research to identify potential customers and business opportunities Building and maintaining strong relationships with prospective and existing customers, some of whom require a more collaborative relationship than others. Developing and executing sales strategies to meet revenue targets Creating a technical sales team and managing on product knowledge and sales techniques Analysing sales data and forecasting future sales projections Collaborating with cross-functional teams including design, finance, and operations to offer the best solutions availalbe. Negotiating and finalising contracts with customers, many of whom are multi million pound turnover businesses. Attending industry events, conferences, and networking opportunities to expand business connections. The role requires a strong technical background combined with excellent sales, communication and leadership skills, to draw sales from a diverse range of potential revenue streams. You will need to be extremely structured in your approach to allow the "spinning of many plates" and prioritising the need of new business activity over account management. Typical qualifications include a bachelor's degree in a technical field such as engineering or computer science, along with prior experience in technical sales or business development roles. The ability to understand complex technical issues and work with customers to offer workable propositions is crucial for success in this position. This is a wonderful opportunity to develop a well rewarded career, surrounded by an extremely supportive Managing Director and dedicated team who will work hard to ensure the solutions you offer, are delivered to the satisfaction of a range of customers. Applications are welcome from candidates living throughout the UK, however initially, there will be a requirement to spend time in Staffordshire based offices and travel across the UK, to meet and support the customer base. All applications will be treated in the strictest confidence. For further details, please contact RHA Recruitment Solutions
May 01, 2024
Full time
RHA Recruitment Solutions has partnered with an expanding technical client, who specialise within the telecommunications market as they look to build an outstanding sales team. As Head of Sales and part of the senior management team, you will be responsible for identifying new business opportunities, developing sales strategies whilst also managing existing business. As a solutions business, you will work in partnership with a range of customers, and an experienced design team, to offer a range of solutions to help develop products and services, to improve efficiencies and processes. Key responsibilities will include, but not be limited to:- Conducting market research to identify potential customers and business opportunities Building and maintaining strong relationships with prospective and existing customers, some of whom require a more collaborative relationship than others. Developing and executing sales strategies to meet revenue targets Creating a technical sales team and managing on product knowledge and sales techniques Analysing sales data and forecasting future sales projections Collaborating with cross-functional teams including design, finance, and operations to offer the best solutions availalbe. Negotiating and finalising contracts with customers, many of whom are multi million pound turnover businesses. Attending industry events, conferences, and networking opportunities to expand business connections. The role requires a strong technical background combined with excellent sales, communication and leadership skills, to draw sales from a diverse range of potential revenue streams. You will need to be extremely structured in your approach to allow the "spinning of many plates" and prioritising the need of new business activity over account management. Typical qualifications include a bachelor's degree in a technical field such as engineering or computer science, along with prior experience in technical sales or business development roles. The ability to understand complex technical issues and work with customers to offer workable propositions is crucial for success in this position. This is a wonderful opportunity to develop a well rewarded career, surrounded by an extremely supportive Managing Director and dedicated team who will work hard to ensure the solutions you offer, are delivered to the satisfaction of a range of customers. Applications are welcome from candidates living throughout the UK, however initially, there will be a requirement to spend time in Staffordshire based offices and travel across the UK, to meet and support the customer base. All applications will be treated in the strictest confidence. For further details, please contact RHA Recruitment Solutions
Job Title - IT Operations Analyst Sector - Finance Salary - 25,000 - 30,000 Location - Central London This position entails providing comprehensive support to the business' end users for their daily IT needs, encompassing telecoms, networking, and server support. As an integral part of a team you report directly to the Head of IT. Your responsibilities will involve the continual monitoring and upkeep of computer systems and applications, as well as the installation and configuration of such systems. You will diagnose hardware and software issues and provide solutions, either through remote assistance or in-person support. Additionally, you will generate documentation and contribute to the enhancement of collaborative online databases. Ensuring the smooth operation and maintenance of IT systems falls within your purview, encompassing proactive monitoring, routine checks, bug resolution, and application deployment in alignment with project requirements and user requests, serving as both first and second-line support. Role requirements: Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Windows/Linux/Mac OS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Ability to sustain a high level of drive, enthusiasm and a positive attitude when coping with pressure at work Able to work in a cooperative, respectful manner with colleagues and clients including when under deadlines Good communicator with a customer-oriented attitude Excellent attention to detail and someone who will look to improve processes where relevant Degree or training in Computer Science or a related subject is highly desirable Key Responsibilities: Provide comprehensive desktop support, encompassing telecoms and network services. Oversee telecom systems, including Etrali, Avaya, Audionet, Cybertec, IPC. Address and resolve user issues efficiently through the ticketing system. Ensure clarity during application and peripheral installations for users. Employ targeted questioning to diagnose problems and implement effective solutions. Deliver clear, step-by-step instructions to users for problem resolution. Conduct troubleshooting for remote sites with precision. Persistently test alternative pathways until issues are successfully resolved. Customize desktop applications to suit user requirements. Maintain detailed logs of technical issues and their solutions. Escalate unresolved issues to the appropriate level within the support team. Follow up with users to confirm the functionality of their systems post-resolution. Report user feedback and suggest potential product enhancements or improvements. Assist in the creation of technical documentation and manuals to enhance user understanding. If this role spikes your interest, apply now! My client is actively interviewing so please apply to be considered for interview. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 01, 2024
Full time
Job Title - IT Operations Analyst Sector - Finance Salary - 25,000 - 30,000 Location - Central London This position entails providing comprehensive support to the business' end users for their daily IT needs, encompassing telecoms, networking, and server support. As an integral part of a team you report directly to the Head of IT. Your responsibilities will involve the continual monitoring and upkeep of computer systems and applications, as well as the installation and configuration of such systems. You will diagnose hardware and software issues and provide solutions, either through remote assistance or in-person support. Additionally, you will generate documentation and contribute to the enhancement of collaborative online databases. Ensuring the smooth operation and maintenance of IT systems falls within your purview, encompassing proactive monitoring, routine checks, bug resolution, and application deployment in alignment with project requirements and user requests, serving as both first and second-line support. Role requirements: Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Windows/Linux/Mac OS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Ability to sustain a high level of drive, enthusiasm and a positive attitude when coping with pressure at work Able to work in a cooperative, respectful manner with colleagues and clients including when under deadlines Good communicator with a customer-oriented attitude Excellent attention to detail and someone who will look to improve processes where relevant Degree or training in Computer Science or a related subject is highly desirable Key Responsibilities: Provide comprehensive desktop support, encompassing telecoms and network services. Oversee telecom systems, including Etrali, Avaya, Audionet, Cybertec, IPC. Address and resolve user issues efficiently through the ticketing system. Ensure clarity during application and peripheral installations for users. Employ targeted questioning to diagnose problems and implement effective solutions. Deliver clear, step-by-step instructions to users for problem resolution. Conduct troubleshooting for remote sites with precision. Persistently test alternative pathways until issues are successfully resolved. Customize desktop applications to suit user requirements. Maintain detailed logs of technical issues and their solutions. Escalate unresolved issues to the appropriate level within the support team. Follow up with users to confirm the functionality of their systems post-resolution. Report user feedback and suggest potential product enhancements or improvements. Assist in the creation of technical documentation and manuals to enhance user understanding. If this role spikes your interest, apply now! My client is actively interviewing so please apply to be considered for interview. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.