This is a key leadership role within the IT and Change function, responsible for overall operation and governance of the IT department and reporting directly to the group IT Director.
You will be responsible for defining policy, process and working practices and for ensuring an effective IT Support service to the Group.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Responsibilities include:
IT Service Delivery
Establishing, configuring and providing adoption assurance for service tooling
Oversight and co-ordination of incidents and requests on behalf of engineers within each subsidiary
Build relationships with senior leaderships within Group companies
Providing service reporting to senor leadership within each business
Delivery of Key IT Processes, in line with ISO27001 and ITIL, including:
Incident and Major Incident
Change Control
Access Control
Disaster Recovery Test Scheduling and Reporting
Service Desk Management
Information Security Audit
Capacity management
Vulnerability Management
Asset Management and SAM
Knowledgebase Management
Chairs the Businesses Monthly Governance meetings
Liaises with Group and subsidiary compliance teams to enable ongoing review of controls
Delivers the Group IT Risk Treatment Plan, updated the IT risk Register accordingly
Governance of MS Teams and SharePoint
Manages Vendors and Suppliers in line with the Group Supplier policy
Profile: Skills, experience, education
Skills
Strong technical awareness without being an expert
Excellent verbal, written, organisational communication skills
Strong background in ISO27001 and ITIL
Service leadership
Able to lead and mentor others who are not direct reports
Able to build relationships and engage with senior stakeholders
Customer service oriented
Knowledge of DR techniques and technologies
Strong awareness and experience of implementing IT Service management tools
Experience
5 years (or able to demonstrate excellent experience) of managing an IT Operation / Service Desk
Experience of working in a multi subsidiary business desirable
Experience of working within regulated industries preferred
Qualifications – Essential
Degree or equivalent
ITIL V4 Foundation
Qualifications – Desirable
ITIL V4 Create, Deliver, Support
ISO27001 Auditor
Formal training in people leadership
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, private medical insurance, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Sep 08, 2023
Full time
This is a key leadership role within the IT and Change function, responsible for overall operation and governance of the IT department and reporting directly to the group IT Director.
You will be responsible for defining policy, process and working practices and for ensuring an effective IT Support service to the Group.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Responsibilities include:
IT Service Delivery
Establishing, configuring and providing adoption assurance for service tooling
Oversight and co-ordination of incidents and requests on behalf of engineers within each subsidiary
Build relationships with senior leaderships within Group companies
Providing service reporting to senor leadership within each business
Delivery of Key IT Processes, in line with ISO27001 and ITIL, including:
Incident and Major Incident
Change Control
Access Control
Disaster Recovery Test Scheduling and Reporting
Service Desk Management
Information Security Audit
Capacity management
Vulnerability Management
Asset Management and SAM
Knowledgebase Management
Chairs the Businesses Monthly Governance meetings
Liaises with Group and subsidiary compliance teams to enable ongoing review of controls
Delivers the Group IT Risk Treatment Plan, updated the IT risk Register accordingly
Governance of MS Teams and SharePoint
Manages Vendors and Suppliers in line with the Group Supplier policy
Profile: Skills, experience, education
Skills
Strong technical awareness without being an expert
Excellent verbal, written, organisational communication skills
Strong background in ISO27001 and ITIL
Service leadership
Able to lead and mentor others who are not direct reports
Able to build relationships and engage with senior stakeholders
Customer service oriented
Knowledge of DR techniques and technologies
Strong awareness and experience of implementing IT Service management tools
Experience
5 years (or able to demonstrate excellent experience) of managing an IT Operation / Service Desk
Experience of working in a multi subsidiary business desirable
Experience of working within regulated industries preferred
Qualifications – Essential
Degree or equivalent
ITIL V4 Foundation
Qualifications – Desirable
ITIL V4 Create, Deliver, Support
ISO27001 Auditor
Formal training in people leadership
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, private medical insurance, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Senior Cloud Support Engineer x 2
Closing date: 29 January 2023
Location: Flexible
Salary: £37,308 - £40,806 (Grade 6)
Contract type : Permanent
Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.
Post numbers: 203405, 203406
Job Description
Working with the Flood Warning and Informing service as part of an ICT Platform Team the role is expected to provide technical support of all live National Flood Service applications and cloud platforms within an ITIL framework and defined product and platform team operating model, to deliver an outstanding customer focused Agile service.
You will be able to demonstrate knowledge and experience of the following:
Extensive knowledge and experience of supporting and administering Office 365/SharePoint Online/Dynamics 365/ Web Applications/COTS packages
Proven experience of working within a Public Cloud environment.
Experience of supporting and maintaining Rest APIs.
Experience of working with Azure DevOps and Visual Studio
Proven experience of supporting and developing platforms and/or applications with the following technologies; Azure PaaS, HTML 5, CSS, C#, MS SQL and Power Shell.
Knowledge of ITIL Service Management – specifically Incident and Problem Management and Project Management skills to define, plan and control work streams within your remit.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 08, 2022
Full time
Senior Cloud Support Engineer x 2
Closing date: 29 January 2023
Location: Flexible
Salary: £37,308 - £40,806 (Grade 6)
Contract type : Permanent
Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.
Post numbers: 203405, 203406
Job Description
Working with the Flood Warning and Informing service as part of an ICT Platform Team the role is expected to provide technical support of all live National Flood Service applications and cloud platforms within an ITIL framework and defined product and platform team operating model, to deliver an outstanding customer focused Agile service.
You will be able to demonstrate knowledge and experience of the following:
Extensive knowledge and experience of supporting and administering Office 365/SharePoint Online/Dynamics 365/ Web Applications/COTS packages
Proven experience of working within a Public Cloud environment.
Experience of supporting and maintaining Rest APIs.
Experience of working with Azure DevOps and Visual Studio
Proven experience of supporting and developing platforms and/or applications with the following technologies; Azure PaaS, HTML 5, CSS, C#, MS SQL and Power Shell.
Knowledge of ITIL Service Management – specifically Incident and Problem Management and Project Management skills to define, plan and control work streams within your remit.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Senior Software Engineer ( Hybrid - Manchester )
Security Clearance: BPSS Pay Rate to Umbrella: £550 Umb CV Deadline: 21/04 AT 3pm Interview Process: MS Team Headcount: 1 Digital/Non Digital: Digital Contract Length: 4 Months Location: Hybrid – 2 days a week in Manchester office IR35: Inside Minimum Requirement: • Previous experience of working for a government department. • Familiarity with native Android application development • Familiar with WorkspaceONE/AirWatch • Familiar with Certificate Based Authentication • Familiar with integration with ADFS for SAML IdP. • Must be able to develop native iOS mobile applications using Swift • Must be able to develop REST APIs using NodeJS • Must be able to develop using test driven development • Must be able to develop against an API first architecture • Use strict content security policies and guard against common OWASP attacks. • Must be able to use Git • Able to lead and mentor both front-end and back-end developers • Must be familiar with developing native iOS applications • Familiar with using XCode 13.0 • Familiar with Swift 5.5 to support the development of iOS application or iOS 15+ • Familiar with setting up and configuring a CI/CD pipeline such as GitLab • Familiar with consuming REST APIs • Experience with consuming AppConfig (Managed Application Configuration) • Familiar with the packaging and delivery of applications using the Apple Custom App store • Familiar with tools such as Fast Lane and Test Flight to deliver apps
Apr 21, 2022
Contractor
Senior Software Engineer ( Hybrid - Manchester )
Security Clearance: BPSS Pay Rate to Umbrella: £550 Umb CV Deadline: 21/04 AT 3pm Interview Process: MS Team Headcount: 1 Digital/Non Digital: Digital Contract Length: 4 Months Location: Hybrid – 2 days a week in Manchester office IR35: Inside Minimum Requirement: • Previous experience of working for a government department. • Familiarity with native Android application development • Familiar with WorkspaceONE/AirWatch • Familiar with Certificate Based Authentication • Familiar with integration with ADFS for SAML IdP. • Must be able to develop native iOS mobile applications using Swift • Must be able to develop REST APIs using NodeJS • Must be able to develop using test driven development • Must be able to develop against an API first architecture • Use strict content security policies and guard against common OWASP attacks. • Must be able to use Git • Able to lead and mentor both front-end and back-end developers • Must be familiar with developing native iOS applications • Familiar with using XCode 13.0 • Familiar with Swift 5.5 to support the development of iOS application or iOS 15+ • Familiar with setting up and configuring a CI/CD pipeline such as GitLab • Familiar with consuming REST APIs • Experience with consuming AppConfig (Managed Application Configuration) • Familiar with the packaging and delivery of applications using the Apple Custom App store • Familiar with tools such as Fast Lane and Test Flight to deliver apps
Digital Solutions Global Ltd
St. Paul's Cathedral, London, UK
Top 10 U.S. Bank creating a tech hub in Central London!
We are recruiting for an exciting opportunity for a Senior C#/.Net Software Engineer for a top 10 U.S. bank that has expanded into The U.K. and Europe. The Bank has acquired an established UK institutional wealth management brand in London near St Pauls and are on a recruitment drive to build a tech hub to support development in U.K office hours.
Benefits:
Up to £100k base salary
10% bonus based on company and individual performance
Private Medical cover scheme
Health insurance against long term sickness
25 days holiday per year
15% pension contributions
Life insurance x 4 salary
Training scheme
Counselling service
Financial help
Legal support
Environment:
Hybrid working 3 days office, 2 days at home
Close to St Pauls
Highly technical at all levels including senior management
Agile methodology
Heavily invested in their people
Open culture with focus on helping their people to delivery high quality solutions
Projects:
Implementaion of UK Branch systems
Work with the business and develop iterative improvements of the investment apps
System modernisation & support
Help to build out the UK Team on an exciting expansion
Essential Skills:
C#/.Net, OO design principals
Containerized microservices (Docker, Kubernetes)
Agile (Scrum), CI/CD, GitLab
Desirable Skills:
Cloud experience highly desirable (ideally Azure)
Messaging experience desirable (IBM MQ, Rabbit, Kafka/Azure Event Hub etc.)
JScript (Node, Angular, React etc.) desirable
RDBMS (MS SQL, Oracle etc.) desirable
Person attributes:
Candidates with relevant technical exposure in the above or similar technologies along with Finance Industry expereince preferred although if you have the skills but no financial expereince you would be considerd.
The right candidate would be confident in joining a brand new, small team that has huge growth plans over the coming year and beyond. In addition you'll need to be confident supporting legacy systems until they are replaced with your new technology (containerised micro sevices etc.).
Position open to all qualified candidates with a valid UK work permit who is already based in the UK.
Apr 01, 2022
Full time
Top 10 U.S. Bank creating a tech hub in Central London!
We are recruiting for an exciting opportunity for a Senior C#/.Net Software Engineer for a top 10 U.S. bank that has expanded into The U.K. and Europe. The Bank has acquired an established UK institutional wealth management brand in London near St Pauls and are on a recruitment drive to build a tech hub to support development in U.K office hours.
Benefits:
Up to £100k base salary
10% bonus based on company and individual performance
Private Medical cover scheme
Health insurance against long term sickness
25 days holiday per year
15% pension contributions
Life insurance x 4 salary
Training scheme
Counselling service
Financial help
Legal support
Environment:
Hybrid working 3 days office, 2 days at home
Close to St Pauls
Highly technical at all levels including senior management
Agile methodology
Heavily invested in their people
Open culture with focus on helping their people to delivery high quality solutions
Projects:
Implementaion of UK Branch systems
Work with the business and develop iterative improvements of the investment apps
System modernisation & support
Help to build out the UK Team on an exciting expansion
Essential Skills:
C#/.Net, OO design principals
Containerized microservices (Docker, Kubernetes)
Agile (Scrum), CI/CD, GitLab
Desirable Skills:
Cloud experience highly desirable (ideally Azure)
Messaging experience desirable (IBM MQ, Rabbit, Kafka/Azure Event Hub etc.)
JScript (Node, Angular, React etc.) desirable
RDBMS (MS SQL, Oracle etc.) desirable
Person attributes:
Candidates with relevant technical exposure in the above or similar technologies along with Finance Industry expereince preferred although if you have the skills but no financial expereince you would be considerd.
The right candidate would be confident in joining a brand new, small team that has huge growth plans over the coming year and beyond. In addition you'll need to be confident supporting legacy systems until they are replaced with your new technology (containerised micro sevices etc.).
Position open to all qualified candidates with a valid UK work permit who is already based in the UK.
A Senior position within Future PLC’s Senior Site Reliability Engineer (SRE) team means becoming accountable for the long term success of many elements of the SRE team platform. The role requires a strong technical background alongside a passion for exploration and new opportunities. A Senior SRE is not expected to provide any formal coaching, or leadership to others, but would be expected to support mentoring and be a positive influence for the growth of our team and our department.
As a Senior SRE you will also be responsible for providing technical oversight for Futures delivery infrastructure and the success of teams that rely on that infrastructure.
You will bring strong leadership skills applied in a technical context with a team of engineers. You will help steer your team towards a common technical vision. You’ll help analyze the current system, it’s strengths and limitations. You will participate in roadmap and project planning efforts and will have ownership for delivering it.
You’ll be participating in project management efforts as the teams execute on plans, and you’ll have a role in communicating progress and status to stakeholders.
Responsibilities
Lead by example - Provide technical leadership for several functional areas in the SRE team like monitoring, logging, security, and more.
Take ownership for SRE projects and drive them forward
Support SRE Leads in accountability for meeting Futures SLAs and SLOs
Collaborate closely with development and project team mates to deliver on our shared goals
Implement, evolve and maintain runbooks, automation and documentation to improve working practices and system operation
Attend events, conferences and workshops to maintain awareness of industry trends and support their adoption within the organisation
Design, build and operate highly resilient, performant and observable infrastructure that serves the changing business objectives
Collaborate with third-party suppliers and customers where required to support business requirements
Translate high level technical guidance into actionable direction for the teams and initiatives
Respond to out of hours incidents as part of a shared rotation
Identify and drive cost-optimisation.
Responsibilities:
Previous experience providing technical direction for a team of engineers
Experience in directing long term projects and collaborating with teammates on its delivery
Experience developing and reviewing complex technical requirements, and translating them into actionable tasks for engineers
Good understanding of the full SDLC process
Proficient with Infrastructure as Code tools for managing Azure resources (Terraform and ARM templates)
Experience with Deployment techniques (Blue/Green, Canary etc)
Is opinionated on what good looks like for delivering both software and infrastructure via CI/CD pipeline best practices
Expert knowledge on AzureDevOps pipelines
Observability at scale with tools such as Azure Monitor, Application Insights and Log Analytics
Good understanding of Landing Zone architectural patterns (ideally Azure Cloud Adoption Framework)
Understanding of immutable infrastructure
Performance and Cost Optimisation from architectural and engineering perspective.
Good Understanding of IAAS and PAAS Azure services
Proficient with Configuration Management tools such as Ansible
Proficient with development languages such as C# or Javascript
Nov 09, 2021
Full time
A Senior position within Future PLC’s Senior Site Reliability Engineer (SRE) team means becoming accountable for the long term success of many elements of the SRE team platform. The role requires a strong technical background alongside a passion for exploration and new opportunities. A Senior SRE is not expected to provide any formal coaching, or leadership to others, but would be expected to support mentoring and be a positive influence for the growth of our team and our department.
As a Senior SRE you will also be responsible for providing technical oversight for Futures delivery infrastructure and the success of teams that rely on that infrastructure.
You will bring strong leadership skills applied in a technical context with a team of engineers. You will help steer your team towards a common technical vision. You’ll help analyze the current system, it’s strengths and limitations. You will participate in roadmap and project planning efforts and will have ownership for delivering it.
You’ll be participating in project management efforts as the teams execute on plans, and you’ll have a role in communicating progress and status to stakeholders.
Responsibilities
Lead by example - Provide technical leadership for several functional areas in the SRE team like monitoring, logging, security, and more.
Take ownership for SRE projects and drive them forward
Support SRE Leads in accountability for meeting Futures SLAs and SLOs
Collaborate closely with development and project team mates to deliver on our shared goals
Implement, evolve and maintain runbooks, automation and documentation to improve working practices and system operation
Attend events, conferences and workshops to maintain awareness of industry trends and support their adoption within the organisation
Design, build and operate highly resilient, performant and observable infrastructure that serves the changing business objectives
Collaborate with third-party suppliers and customers where required to support business requirements
Translate high level technical guidance into actionable direction for the teams and initiatives
Respond to out of hours incidents as part of a shared rotation
Identify and drive cost-optimisation.
Responsibilities:
Previous experience providing technical direction for a team of engineers
Experience in directing long term projects and collaborating with teammates on its delivery
Experience developing and reviewing complex technical requirements, and translating them into actionable tasks for engineers
Good understanding of the full SDLC process
Proficient with Infrastructure as Code tools for managing Azure resources (Terraform and ARM templates)
Experience with Deployment techniques (Blue/Green, Canary etc)
Is opinionated on what good looks like for delivering both software and infrastructure via CI/CD pipeline best practices
Expert knowledge on AzureDevOps pipelines
Observability at scale with tools such as Azure Monitor, Application Insights and Log Analytics
Good understanding of Landing Zone architectural patterns (ideally Azure Cloud Adoption Framework)
Understanding of immutable infrastructure
Performance and Cost Optimisation from architectural and engineering perspective.
Good Understanding of IAAS and PAAS Azure services
Proficient with Configuration Management tools such as Ansible
Proficient with development languages such as C# or Javascript
Senior Systems Analyst - London (Hybrid) - 70k- 80k - Must have Lloyds market experience I am seeking a Senior Systems Analyst with significan Lloyds Market experience, for a scale-up investment firm based in central London. They offer fantastic career progression as the firm is evolving and growing quickly to keep up with demand from their ever-increasing client book. They offer an unrivalled opportunity to get involved in companywide projects with the ability to leave your own mark on a growing business. Benefits 25 days holiday plus bank holidays Discretionary bonus scheme Up % pension Private medical cover + more You will be supporting the Systems and Data Governance Manager in the day-to-day support and maintenance of the company's internal and external ticketing systems, with extensive experience in the Insurance Sector (Lloyds Market). You will be implementing, developing, and maintaining various applications ensuring robustness. You will become a subject matter expert in the companies' systems and applications, providing analysis and research of potential new technology solutions. You will have: Strong systems background in the insurance sector (Lloyd's market) Experience in Eclipse, Zulber etc Excellent coding skills in SQL Strong communication skills and the ability to build and manage relationships with stakeholders. Excellent experience in supporting a range of systems and applications. Have strong documentation skills and the ability to coach junior members of the team. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Apr 30, 2024
Full time
Senior Systems Analyst - London (Hybrid) - 70k- 80k - Must have Lloyds market experience I am seeking a Senior Systems Analyst with significan Lloyds Market experience, for a scale-up investment firm based in central London. They offer fantastic career progression as the firm is evolving and growing quickly to keep up with demand from their ever-increasing client book. They offer an unrivalled opportunity to get involved in companywide projects with the ability to leave your own mark on a growing business. Benefits 25 days holiday plus bank holidays Discretionary bonus scheme Up % pension Private medical cover + more You will be supporting the Systems and Data Governance Manager in the day-to-day support and maintenance of the company's internal and external ticketing systems, with extensive experience in the Insurance Sector (Lloyds Market). You will be implementing, developing, and maintaining various applications ensuring robustness. You will become a subject matter expert in the companies' systems and applications, providing analysis and research of potential new technology solutions. You will have: Strong systems background in the insurance sector (Lloyd's market) Experience in Eclipse, Zulber etc Excellent coding skills in SQL Strong communication skills and the ability to build and manage relationships with stakeholders. Excellent experience in supporting a range of systems and applications. Have strong documentation skills and the ability to coach junior members of the team. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Job order - J(Apply online only) - Permanent Full Time Title Senior Software Engineer (C#) Category Software Development/ Engineering City Leatherhead, England - South East, United Kingdom Job Description Senior Software Engineer (C#) Position Description CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent, and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. Due to the secure nature of this project this role will require SC security clearance. The role will require attendance 2 to 3 per week at one of the programmes office locations in Leatherhead, Reading or Bridgend. Your future duties and responsibilities Get ready to be part of something big! We're gearing up for a hardware and software refresh on our current system. Picture this: DevOps / automation will be our secret weapon. We're revamping our deployment and testing processes, and that means exciting opportunities for you to dive into the world of automation and make a real impact. As a member of our team, you'll be at the forefront of upgrading and automating the installation process for multiple applications across various environments. We're not just stopping there our existing .Net applications are getting a major facelift too. We're uplifting them to the latest version of Visual Studio and ensuring they're equipped with the latest and greatest libraries and supporting code. But here's where it gets interesting we're not satisfied with manual deployments anymore. Nope, we're moving towards a fully automated CI / CD approach, and we need your skills to make it happen. Think configurable PowerShell DSC/Ansible scripts guiding the way as we seamlessly deploy our applications across different environments. So, if you're ready to be part of a team that's not just keeping up with the times but setting the bar for innovation, then buckle up because the ride ahead is going to be electrifying. Join us on this journey as we revolutionize our system and pave the way for a brighter, more automated future! - Non-functional uplift of existing .Net and similar applications to use latest supported versions of tools and libraries - Application inventory and scripted install automation using PowerShell DSC and Ansible - Supporting application deployment through the various development, test, and production environments - Ensure correct documentation is created and kept up to date Required qualifications to be successful in this role - .Net / C# - PowerShell - Good problem solving skills - CI / CD Desired Skills - Git or similar source control tool. - PowerShell DSC or similar desired state scripting - Use of CI tools, such as Jenkins - Experience of Ansible Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills .NET C# PowerShell PowerShell Ansible GIT GIT Reference (phone number removed)
Apr 30, 2024
Full time
Job order - J(Apply online only) - Permanent Full Time Title Senior Software Engineer (C#) Category Software Development/ Engineering City Leatherhead, England - South East, United Kingdom Job Description Senior Software Engineer (C#) Position Description CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent, and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. Due to the secure nature of this project this role will require SC security clearance. The role will require attendance 2 to 3 per week at one of the programmes office locations in Leatherhead, Reading or Bridgend. Your future duties and responsibilities Get ready to be part of something big! We're gearing up for a hardware and software refresh on our current system. Picture this: DevOps / automation will be our secret weapon. We're revamping our deployment and testing processes, and that means exciting opportunities for you to dive into the world of automation and make a real impact. As a member of our team, you'll be at the forefront of upgrading and automating the installation process for multiple applications across various environments. We're not just stopping there our existing .Net applications are getting a major facelift too. We're uplifting them to the latest version of Visual Studio and ensuring they're equipped with the latest and greatest libraries and supporting code. But here's where it gets interesting we're not satisfied with manual deployments anymore. Nope, we're moving towards a fully automated CI / CD approach, and we need your skills to make it happen. Think configurable PowerShell DSC/Ansible scripts guiding the way as we seamlessly deploy our applications across different environments. So, if you're ready to be part of a team that's not just keeping up with the times but setting the bar for innovation, then buckle up because the ride ahead is going to be electrifying. Join us on this journey as we revolutionize our system and pave the way for a brighter, more automated future! - Non-functional uplift of existing .Net and similar applications to use latest supported versions of tools and libraries - Application inventory and scripted install automation using PowerShell DSC and Ansible - Supporting application deployment through the various development, test, and production environments - Ensure correct documentation is created and kept up to date Required qualifications to be successful in this role - .Net / C# - PowerShell - Good problem solving skills - CI / CD Desired Skills - Git or similar source control tool. - PowerShell DSC or similar desired state scripting - Use of CI tools, such as Jenkins - Experience of Ansible Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills .NET C# PowerShell PowerShell Ansible GIT GIT Reference (phone number removed)
Job order - J(Apply online only) - Permanent Full Time Title Senior Software Engineer Category Software Development/ Engineering City Leatherhead, England - South East, United Kingdom Job Description Senior Software Engineer Position Description If your coding skills are backed up with a talent for solving problems, well help you to make your best, better. At CGI, our Engineers are trusted to work closely with a wide range of clients on exciting projects with real-world purpose and impact. This is an excellent opportunity to join one of our largest and longest running Space projects. The project is composed of multiple subsystems each employing its own selected technology stack. . CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching), which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. You must be able to commit to work in Leatherhead for part of the week and all applicants must hold or be prepared to undergo a security check to SC level. Your future duties and responsibilities This an excellent opportunity to join one of our largest and longest running Space, Defence and Intelligence projects. This exciting role requires an experienced senior developer to: Develop, test and deploy agreed fixes/changes/enhancements using defined standards; Investigate and diagnose issues; lead improvements; lead the development team (currently 5 people) which includes mentoring and coaching more junior members; working effectively with other team leaders and the projects design authority. You must be able to get up to speed quickly with several complex problem domains and deliver high quality work packages to challenging timescales. The role offers an ideal opportunity to gain experience in leading a team and some design authority expertise. The role covers the whole development lifecycle taking features from concept through to testing. Experience is required in developing quality software to commercial standards. Excellent team working and communication skills are essential. The requirements, technologies and the problems we will be solving can change at short notice. We need developers who are pragmatic, delivery focused, who can adapt as situations evolve, who enjoy new experiences and always want to learn new things. Updating project documentation is an important part of the role which must be performed to the projects quality standards. This is a balanced role with working from home (hybrid working). Key Tasks: Lead a development team to deliver new capability to the project, refresh existing functionality whilst supporting the existing system. Produce and update documentation to a defined standard. Design, code, and unit test assigned work packages. Support User Acceptance Testing and other assurance activities. Support the live system as required. Plan and manage work packages. Required qualifications to be successful in this role C++ development experience on Windows. Excellent Communication skills are essential Desirable: Team leading experience. Previous experience with Satellite Communications or Space projects. Design experience. SQL development. Understanding underlying infrastructure of development environments and delivered systems. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills C++ Java System Testing Hibernate Reference (phone number removed)
Apr 30, 2024
Full time
Job order - J(Apply online only) - Permanent Full Time Title Senior Software Engineer Category Software Development/ Engineering City Leatherhead, England - South East, United Kingdom Job Description Senior Software Engineer Position Description If your coding skills are backed up with a talent for solving problems, well help you to make your best, better. At CGI, our Engineers are trusted to work closely with a wide range of clients on exciting projects with real-world purpose and impact. This is an excellent opportunity to join one of our largest and longest running Space projects. The project is composed of multiple subsystems each employing its own selected technology stack. . CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching), which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. You must be able to commit to work in Leatherhead for part of the week and all applicants must hold or be prepared to undergo a security check to SC level. Your future duties and responsibilities This an excellent opportunity to join one of our largest and longest running Space, Defence and Intelligence projects. This exciting role requires an experienced senior developer to: Develop, test and deploy agreed fixes/changes/enhancements using defined standards; Investigate and diagnose issues; lead improvements; lead the development team (currently 5 people) which includes mentoring and coaching more junior members; working effectively with other team leaders and the projects design authority. You must be able to get up to speed quickly with several complex problem domains and deliver high quality work packages to challenging timescales. The role offers an ideal opportunity to gain experience in leading a team and some design authority expertise. The role covers the whole development lifecycle taking features from concept through to testing. Experience is required in developing quality software to commercial standards. Excellent team working and communication skills are essential. The requirements, technologies and the problems we will be solving can change at short notice. We need developers who are pragmatic, delivery focused, who can adapt as situations evolve, who enjoy new experiences and always want to learn new things. Updating project documentation is an important part of the role which must be performed to the projects quality standards. This is a balanced role with working from home (hybrid working). Key Tasks: Lead a development team to deliver new capability to the project, refresh existing functionality whilst supporting the existing system. Produce and update documentation to a defined standard. Design, code, and unit test assigned work packages. Support User Acceptance Testing and other assurance activities. Support the live system as required. Plan and manage work packages. Required qualifications to be successful in this role C++ development experience on Windows. Excellent Communication skills are essential Desirable: Team leading experience. Previous experience with Satellite Communications or Space projects. Design experience. SQL development. Understanding underlying infrastructure of development environments and delivered systems. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills C++ Java System Testing Hibernate Reference (phone number removed)
Senior Firmware Engineer - £50-70k DOE - Oxford- Hybrid My client is an elite tech company based in Oxford, providing innovative energy solutions for a range of sectors. Due to a very successful few years, they are expanding their engineering team. Main duties: + Designing new firmware + Developing and improving existing firmware + Supporting junior engineers and liaising with customers and hardware teams Skills and Experience Required: + Experience with ARM Cortex microcontrollers (STM32) + Skilled in C/C++ and Python + Familiarity with Git version control + Knowledge of object oriented programming Bonus: + Familiarity of low-level interfaces (UART, I2C, SPI, CAN) + Background in testing What you'll get: + £50-70k dependent on experience + Income protection, life insurance, health insurance & care + 25 days holiday plus bank holidays If you feel like you have the right skills and experience for this role, then please apply with a copy of your updated CV.
Apr 30, 2024
Full time
Senior Firmware Engineer - £50-70k DOE - Oxford- Hybrid My client is an elite tech company based in Oxford, providing innovative energy solutions for a range of sectors. Due to a very successful few years, they are expanding their engineering team. Main duties: + Designing new firmware + Developing and improving existing firmware + Supporting junior engineers and liaising with customers and hardware teams Skills and Experience Required: + Experience with ARM Cortex microcontrollers (STM32) + Skilled in C/C++ and Python + Familiarity with Git version control + Knowledge of object oriented programming Bonus: + Familiarity of low-level interfaces (UART, I2C, SPI, CAN) + Background in testing What you'll get: + £50-70k dependent on experience + Income protection, life insurance, health insurance & care + 25 days holiday plus bank holidays If you feel like you have the right skills and experience for this role, then please apply with a copy of your updated CV.
2nd Line Support Engineer My client, a specialist communications and managed service provider, are currently looking for a 2nd Line Support Engineer to join their growing team! As a 2nd Line Support Technician, you will be responsible for the ongoing support and maintenance of their clients' IT, telephony, and connection infrastructure. You will be responsible for providing technical assistance to end users, resolving complicated issues, and improving the overall efficiency of their support service. The role is primarily desk-based and provides remote support; however, it will also include occasional trips to customers' premises. This post is suitable for a driven and ambitious IT professional looking to advance their career. Location: Northampton Salary: Up to £35,000 DOE Key responsibilities: Provide second-line technical help to end users, resolving hardware and software issues quickly and efficiently. Diagnose and resolve escalated IT incidents, interacting with the first-line support, additional support teams, and vendors as necessary. Install, set up, and maintain computer hardware, software, and peripherals. Install system upgrades and patches to ensure the security and stability of clients' IT environments. Manage and resolve network issues such as connectivity problems, access point failures, and configuration mistakes. Manage the proactive services in partnership with the Head of Technology, with an emphasis on the development of warning and alerting systems for both standard and custom solutions. Use tools to provide clear technical reporting and devise strategies for addressing trends and resolving recurring difficulties. Manage and resolve phone difficulties, such as VolP systems and connectivity. Assist in user training for end users and on-the-job with 1st line support colleagues. Skills: Proficient in resolving cloud, hardware, software, and network issues. Strong understanding of Microsoft operating systems. Experience with Active Directory, Group Policy, and other network administration responsibilities. Experience using VolP telephony systems. Familiarity with all Microsoft products, including Premium SKUs, Azure, and Endpoint Manager, is preferred. Benefits: 22 days holiday (extra day leave on your Birthday!) NHS Healthcare Top Up Cash Plan (money back on everyday medical expenses Death in Service Discount scheme on entertainment/shopping/leisure activities If you are looking for a new position in a professional, but fun, environment, then please apply today! Key words: 2nd Line, Second Line, IT Support, Support Engineer, IT Analyst, Service Desk, Support Desk, Helpdesk, Help Desk, IT Engineer, Escalations, Senior Support Locations: Northamptonshire, Northampton, Wellingborough, Kettering, Rushden, Milton Keynes, Cranfield, Rugby, Bletchley, Corby, Bedford, Banbury, Wigston, Leighton Buzzard, Eaton Socon, Bicester, Royal Leamington Spa
Apr 30, 2024
Full time
2nd Line Support Engineer My client, a specialist communications and managed service provider, are currently looking for a 2nd Line Support Engineer to join their growing team! As a 2nd Line Support Technician, you will be responsible for the ongoing support and maintenance of their clients' IT, telephony, and connection infrastructure. You will be responsible for providing technical assistance to end users, resolving complicated issues, and improving the overall efficiency of their support service. The role is primarily desk-based and provides remote support; however, it will also include occasional trips to customers' premises. This post is suitable for a driven and ambitious IT professional looking to advance their career. Location: Northampton Salary: Up to £35,000 DOE Key responsibilities: Provide second-line technical help to end users, resolving hardware and software issues quickly and efficiently. Diagnose and resolve escalated IT incidents, interacting with the first-line support, additional support teams, and vendors as necessary. Install, set up, and maintain computer hardware, software, and peripherals. Install system upgrades and patches to ensure the security and stability of clients' IT environments. Manage and resolve network issues such as connectivity problems, access point failures, and configuration mistakes. Manage the proactive services in partnership with the Head of Technology, with an emphasis on the development of warning and alerting systems for both standard and custom solutions. Use tools to provide clear technical reporting and devise strategies for addressing trends and resolving recurring difficulties. Manage and resolve phone difficulties, such as VolP systems and connectivity. Assist in user training for end users and on-the-job with 1st line support colleagues. Skills: Proficient in resolving cloud, hardware, software, and network issues. Strong understanding of Microsoft operating systems. Experience with Active Directory, Group Policy, and other network administration responsibilities. Experience using VolP telephony systems. Familiarity with all Microsoft products, including Premium SKUs, Azure, and Endpoint Manager, is preferred. Benefits: 22 days holiday (extra day leave on your Birthday!) NHS Healthcare Top Up Cash Plan (money back on everyday medical expenses Death in Service Discount scheme on entertainment/shopping/leisure activities If you are looking for a new position in a professional, but fun, environment, then please apply today! Key words: 2nd Line, Second Line, IT Support, Support Engineer, IT Analyst, Service Desk, Support Desk, Helpdesk, Help Desk, IT Engineer, Escalations, Senior Support Locations: Northamptonshire, Northampton, Wellingborough, Kettering, Rushden, Milton Keynes, Cranfield, Rugby, Bletchley, Corby, Bedford, Banbury, Wigston, Leighton Buzzard, Eaton Socon, Bicester, Royal Leamington Spa
Are you a Project Manager with proven experience working on large rail infrastructure projects? Do you have extensive earthworks experience? Look no further! My industry leading client, is currently recruiting for an experienced Project Manager to work on the most prestigious rail project in the North East. Candidate Responsibilities: Manage the overall delivery of the earthworks package of work Liaison with and coordinate interaction between design, construction etc Ensure all planning conditions are met and adhered to Be responsible for managing budgets, including preparation of future section proposals Develop and manage the detailed delivery programmes and report on milestones Produce periodic reports capturing all the above Candidate Requirements: Civil engineering degree or equivalent Proven experience working as PM or Senior Agent on Civil Engineering or Rail projects Earthworks background Commercially astute PTS/CSCS - Advantageous APPLY NOW! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Apr 30, 2024
Seasonal
Are you a Project Manager with proven experience working on large rail infrastructure projects? Do you have extensive earthworks experience? Look no further! My industry leading client, is currently recruiting for an experienced Project Manager to work on the most prestigious rail project in the North East. Candidate Responsibilities: Manage the overall delivery of the earthworks package of work Liaison with and coordinate interaction between design, construction etc Ensure all planning conditions are met and adhered to Be responsible for managing budgets, including preparation of future section proposals Develop and manage the detailed delivery programmes and report on milestones Produce periodic reports capturing all the above Candidate Requirements: Civil engineering degree or equivalent Proven experience working as PM or Senior Agent on Civil Engineering or Rail projects Earthworks background Commercially astute PTS/CSCS - Advantageous APPLY NOW! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Tiger Resourcing Group
Kettering, Northamptonshire
Hours: Full Time 37.5 hours per week Location: Based in Kettering, with hybrid working from home or home based Role details: To develop and test computer software for warehouse management and control systems based on the Warehouse System product, LWS Reflex. Responsibilities: Develop software as per the system and module design documentation produced for projects, adhering to SOLID principles. Use agreed company standards so that work can be easily understood, checked, and maintained by others. Carry out unit testing to ensure that the software performs as per the design and according to company standards (with respect to screen layouts, behaviour etc.). Develop software within the time specified or provide early feedback where this is not possible. Use experience gained on previous projects and in previous companies to challenge design where there is a more appropriate solution. Use the agreed change control mechanism to do so. Use the issue logging system (currently Jira) to report upon faults in core package software. Use the company development tools and computer systems provided for your role. Provide support to the client/commissioning team during early life. Assist with software build deliveries to test and site environments. Follow Company Health and Safety procedures and responsibilities as outlined in the Health & Safety Policy as per section 3.9 - Company Employees. Education and Skills Experience in C/C++ and Java Competent in Linux (Unix) based operating systems and able to write shell scripts 0.5 - 3 years' experience in use of programming languages Familiar with coding standards Fluent in written and spoken English Benefits: Attractive salary, 264 hours holiday per annum including Bank Holidays, pension scheme, tax free childcare, cycle to work scheme, free parking
Apr 30, 2024
Full time
Hours: Full Time 37.5 hours per week Location: Based in Kettering, with hybrid working from home or home based Role details: To develop and test computer software for warehouse management and control systems based on the Warehouse System product, LWS Reflex. Responsibilities: Develop software as per the system and module design documentation produced for projects, adhering to SOLID principles. Use agreed company standards so that work can be easily understood, checked, and maintained by others. Carry out unit testing to ensure that the software performs as per the design and according to company standards (with respect to screen layouts, behaviour etc.). Develop software within the time specified or provide early feedback where this is not possible. Use experience gained on previous projects and in previous companies to challenge design where there is a more appropriate solution. Use the agreed change control mechanism to do so. Use the issue logging system (currently Jira) to report upon faults in core package software. Use the company development tools and computer systems provided for your role. Provide support to the client/commissioning team during early life. Assist with software build deliveries to test and site environments. Follow Company Health and Safety procedures and responsibilities as outlined in the Health & Safety Policy as per section 3.9 - Company Employees. Education and Skills Experience in C/C++ and Java Competent in Linux (Unix) based operating systems and able to write shell scripts 0.5 - 3 years' experience in use of programming languages Familiar with coding standards Fluent in written and spoken English Benefits: Attractive salary, 264 hours holiday per annum including Bank Holidays, pension scheme, tax free childcare, cycle to work scheme, free parking
3rd Line IT Support Engineer, Witney, £40,000pa - £44,000pa plus bonus & benefits: An exceptional opportunity has arisen for a 3rd Line IT Support Engineer to join a market leading organisation in Witney. Working in a small team, whose remit is to provide exceptional IT Support to this rapidly expanding business of over 100 employees across several Thames Valley locations, you will gain excellent experience across a range of desktop and infrastructure technology working closely with the Systems Manager and Head of IT. On a day-to-day basis, the successful 3rd Line IT Support Engineer will be responsible for providing 1st 3rd Line Support and getting involved with a variety of project work. You will also act as an escalation point to the 1st and 2nd line helpdesk engineers. This is a great hands-on opportunity for a 3rd Line IT Support Engineer to either take the next step in their career or it would be a great side ways move for someone who wants to work local to the Witney area. About you: The successful 3rd Line IT Support Engineer will need previous experience in a 2nd/3rd line level role. You will need excellent communication skills, both over the phone and face to face with end users. The following skills and experience are required for this 3rd Line IT Support Engineer role: Knowledge of Microsoft Word, Excel, Outlook and ideally Adviser Office, Volume and Pulse dealing system Ability to work under pressure at times Office 365 Experience of administering MS Exchange and MS SQL Knowledge of VMware, VMware tools and virtual technologies Knowledge of Citrix (Desirable) Good working knowledge of Windows OS (server and client) Knowledge of servers, networking, firewall, UPS, desktops, laptops, thin clients and printers Understanding of Veeam backup and replication Our client is offering a competitive salary, annual company bonus, great office space, with great benefits such as share scheme, pension and private medical insurance. If you re a 2nd/3rd line level IT Support Engineer who is looking for an internal senior IT Support role covering Infrastructure, please drop Mark at MARS a copy of your CV. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven t heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
Apr 30, 2024
Full time
3rd Line IT Support Engineer, Witney, £40,000pa - £44,000pa plus bonus & benefits: An exceptional opportunity has arisen for a 3rd Line IT Support Engineer to join a market leading organisation in Witney. Working in a small team, whose remit is to provide exceptional IT Support to this rapidly expanding business of over 100 employees across several Thames Valley locations, you will gain excellent experience across a range of desktop and infrastructure technology working closely with the Systems Manager and Head of IT. On a day-to-day basis, the successful 3rd Line IT Support Engineer will be responsible for providing 1st 3rd Line Support and getting involved with a variety of project work. You will also act as an escalation point to the 1st and 2nd line helpdesk engineers. This is a great hands-on opportunity for a 3rd Line IT Support Engineer to either take the next step in their career or it would be a great side ways move for someone who wants to work local to the Witney area. About you: The successful 3rd Line IT Support Engineer will need previous experience in a 2nd/3rd line level role. You will need excellent communication skills, both over the phone and face to face with end users. The following skills and experience are required for this 3rd Line IT Support Engineer role: Knowledge of Microsoft Word, Excel, Outlook and ideally Adviser Office, Volume and Pulse dealing system Ability to work under pressure at times Office 365 Experience of administering MS Exchange and MS SQL Knowledge of VMware, VMware tools and virtual technologies Knowledge of Citrix (Desirable) Good working knowledge of Windows OS (server and client) Knowledge of servers, networking, firewall, UPS, desktops, laptops, thin clients and printers Understanding of Veeam backup and replication Our client is offering a competitive salary, annual company bonus, great office space, with great benefits such as share scheme, pension and private medical insurance. If you re a 2nd/3rd line level IT Support Engineer who is looking for an internal senior IT Support role covering Infrastructure, please drop Mark at MARS a copy of your CV. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven t heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
Senior Security Engineer - Project Coordinator We're looking for a Security Engineer to join our team in Shrewsbury. This is a pivotal role helping manage and execute our security installations. About Locsafe Security Systems At Locsafe Security Systems we are dedicated to enhancing security and safety through both electronic and physical security solutions. Specialising in a comprehensive range of services from Access Control, Automatic Doors, Fire Alarms, Intruder Alarms, and CCTV to expert Locksmith services and master keyed systems. We provide top-tier security for businesses, residences, and public institutions. As we gear up for a significant expansion phase, we are looking to enhance our team with a skilled Senior Security Engineer / Project Coordinator who will lead our projects and drive innovation. The Role This role is currently fulfilled largely by our Managing Director. As a Senior Security Engineer / Projects Coordinator you will help manage and execute our security installations and maintenance projects. You will be responsible for: Leading the creation of detailed technical specifications and as-fitted documentation. Overseeing the installation and maintenance of state-of-the-art electronic security systems. Ensuring all projects meet our high-quality standards and adhere to industry regulations. Working closely with clients to tailor solutions that meet their specific security needs. Supporting our engineers during installations and providing guidance where necessary. Ideal Candidate Proven technical expertise in electronic security systems, ideally with a focus on Access Control & Automation. Exceptional attention to detail and a meticulous approach to work. Strong leadership skills and accountability in managing projects. Excellent problem-solving abilities and a customer-focused attitude. Why Join Us Locsafe Security Systems is at an exciting point of growth, offering tremendous opportunities for professional development and career advancement. By joining us now, you'll have the chance to shape the future of our company and lead in the implementation of cutting-edge security solutions. We offer competitive compensation, up to £50,000 depending on experience, benefits, and a dynamic work environment committed to innovation and excellence. Apply today with an up-to-date CV.
Apr 30, 2024
Full time
Senior Security Engineer - Project Coordinator We're looking for a Security Engineer to join our team in Shrewsbury. This is a pivotal role helping manage and execute our security installations. About Locsafe Security Systems At Locsafe Security Systems we are dedicated to enhancing security and safety through both electronic and physical security solutions. Specialising in a comprehensive range of services from Access Control, Automatic Doors, Fire Alarms, Intruder Alarms, and CCTV to expert Locksmith services and master keyed systems. We provide top-tier security for businesses, residences, and public institutions. As we gear up for a significant expansion phase, we are looking to enhance our team with a skilled Senior Security Engineer / Project Coordinator who will lead our projects and drive innovation. The Role This role is currently fulfilled largely by our Managing Director. As a Senior Security Engineer / Projects Coordinator you will help manage and execute our security installations and maintenance projects. You will be responsible for: Leading the creation of detailed technical specifications and as-fitted documentation. Overseeing the installation and maintenance of state-of-the-art electronic security systems. Ensuring all projects meet our high-quality standards and adhere to industry regulations. Working closely with clients to tailor solutions that meet their specific security needs. Supporting our engineers during installations and providing guidance where necessary. Ideal Candidate Proven technical expertise in electronic security systems, ideally with a focus on Access Control & Automation. Exceptional attention to detail and a meticulous approach to work. Strong leadership skills and accountability in managing projects. Excellent problem-solving abilities and a customer-focused attitude. Why Join Us Locsafe Security Systems is at an exciting point of growth, offering tremendous opportunities for professional development and career advancement. By joining us now, you'll have the chance to shape the future of our company and lead in the implementation of cutting-edge security solutions. We offer competitive compensation, up to £50,000 depending on experience, benefits, and a dynamic work environment committed to innovation and excellence. Apply today with an up-to-date CV.
Position - Senior IT Engineer Base: Head Office - Worcester / Hereford Salary - GBP 30000 - GBP 40000 D.O.E Benefits - Holidays, Pension, Parking, Events Key Duties and Responsibilities Diagnosing and resolving complex technical issues remotely and on site Setting up and configuring of new laptops, desktops, MAC's and other client devices including tablets and smart phones. Installation and device support for hardware such as scanners, printers, projectors, Interactive whiteboards, and Interactive TV's. Support and on-going maintenance of physical and virtual server environments Support and on-going maintenance of customer e-mail environments including Exchange and 365 Server and client software installation and upgrades Active Directory troubleshooting and administration including group policy management, DNS and DHCP Firewall/SonicWall administration and maintenance Technical Skill Requirements Microsoft Operating Systems including Microsoft Azure Microsoft Office 365/Deploy/Manage Microsoft Exchange and Exchange online Active Directory Installation Configuration and Administration Hyper-V and VMWare Mobile Device Management (MDM) Configure and install various network devices and services (e.g. routers, switches, firewalls, load balancers, VPN, QoS) Other requirements Enhanced DBS (to be renewed every 3 years) - company funded Full UK Driving License 2 x References, one of which must be your current or most recent employer Qualification validation check Company Benefits 22 Days Holiday + BH (rising to 24 days + BH after 2 years' service) Company Pension Company Event City Centre Location Free on-site parking Health and Safety It is the duty of all employees to ensure that a safe working environment and safe working practices are always maintained Policies and Procedures All employees, always are subject to the Company policies and procedures Data Protection In line with national legislation, and Company policy, all data will be processed in a fair and lawful way, for the specific registered purpose and not disclosed in any way incompatible with such purpose or to any unauthorised persons or organisations Mandatory Training All staff are required to attend any training designated by the Company as mandatory (compulsory) for the position held or to provide evidence of previous, recent equivalent training at a level appropriate to the post held In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 30, 2024
Full time
Position - Senior IT Engineer Base: Head Office - Worcester / Hereford Salary - GBP 30000 - GBP 40000 D.O.E Benefits - Holidays, Pension, Parking, Events Key Duties and Responsibilities Diagnosing and resolving complex technical issues remotely and on site Setting up and configuring of new laptops, desktops, MAC's and other client devices including tablets and smart phones. Installation and device support for hardware such as scanners, printers, projectors, Interactive whiteboards, and Interactive TV's. Support and on-going maintenance of physical and virtual server environments Support and on-going maintenance of customer e-mail environments including Exchange and 365 Server and client software installation and upgrades Active Directory troubleshooting and administration including group policy management, DNS and DHCP Firewall/SonicWall administration and maintenance Technical Skill Requirements Microsoft Operating Systems including Microsoft Azure Microsoft Office 365/Deploy/Manage Microsoft Exchange and Exchange online Active Directory Installation Configuration and Administration Hyper-V and VMWare Mobile Device Management (MDM) Configure and install various network devices and services (e.g. routers, switches, firewalls, load balancers, VPN, QoS) Other requirements Enhanced DBS (to be renewed every 3 years) - company funded Full UK Driving License 2 x References, one of which must be your current or most recent employer Qualification validation check Company Benefits 22 Days Holiday + BH (rising to 24 days + BH after 2 years' service) Company Pension Company Event City Centre Location Free on-site parking Health and Safety It is the duty of all employees to ensure that a safe working environment and safe working practices are always maintained Policies and Procedures All employees, always are subject to the Company policies and procedures Data Protection In line with national legislation, and Company policy, all data will be processed in a fair and lawful way, for the specific registered purpose and not disclosed in any way incompatible with such purpose or to any unauthorised persons or organisations Mandatory Training All staff are required to attend any training designated by the Company as mandatory (compulsory) for the position held or to provide evidence of previous, recent equivalent training at a level appropriate to the post held In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Senior Server & Storage Engineer (VMware/Netapp) The successful candidate will be joining a global team who are responsible for planning, implementing and supporting all my clients core systems. Core Responsibilities: - Windows Server administration and maintenance (2012R2/2016/2019/2022). Linux desirable - VMware administration and maintenance (vSphere 7.x) - Cisco UCS compute administration and maintenance - NetApp SAN/NAS storage administration and maintenance - Liaising with service providers as required - Adherence to standards, ensuring all documentation is maintained or developed where necessary Required Skills/Experience: - Strong experience of Windows Server (2012R2, 2016, 2019, 2022) - Strong experience of Active Directory - Experience in Cisco UCS - Strong experience in SAN technologies, NetApp preferred - Experience in Scripting, PowerShell preferred - Experience in backup technology, CommVault preferred - Experience in SCCM/MECM - Experience in cloud technology, Azure/AWS (highly desirable) Senior Server & Storage Engineer (VMware/Netapp) In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Apr 30, 2024
Full time
Senior Server & Storage Engineer (VMware/Netapp) The successful candidate will be joining a global team who are responsible for planning, implementing and supporting all my clients core systems. Core Responsibilities: - Windows Server administration and maintenance (2012R2/2016/2019/2022). Linux desirable - VMware administration and maintenance (vSphere 7.x) - Cisco UCS compute administration and maintenance - NetApp SAN/NAS storage administration and maintenance - Liaising with service providers as required - Adherence to standards, ensuring all documentation is maintained or developed where necessary Required Skills/Experience: - Strong experience of Windows Server (2012R2, 2016, 2019, 2022) - Strong experience of Active Directory - Experience in Cisco UCS - Strong experience in SAN technologies, NetApp preferred - Experience in Scripting, PowerShell preferred - Experience in backup technology, CommVault preferred - Experience in SCCM/MECM - Experience in cloud technology, Azure/AWS (highly desirable) Senior Server & Storage Engineer (VMware/Netapp) In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
The role of a Technical Architect (VoIP & Cloud Communications) to join a Global Network Operations & Engineering team. To navigate complex technological landscapes and devise solutions. Be responsible for the implementation & configuration of projects leading a team of VoIP engineers. A variety of project activities from design, deployment and remediation as well as supporting escalated complex Carrier / Telephony issues. Client Details Our client is a pioneer in the Technology & Telecoms industry, boasting a substantial employee base spread across multiple global locations. They are committed to delivering innovative solutions that revolutionise the way businesses operate, and they maintain a strong market presence through their robust and scalable technological offerings. Description A successful Technical Architect (VoIP & Cloud Communications) will be: Developing and implementing high-level technology strategies that align with business objectives. Providing expert guidance to the technology team and stakeholders on technology architecture and infrastructure. Driving technology projects to successful completion, ensuring timely delivery within budget constraints. Collaborating with team members to design and implement innovative technology solutions. Ensuring technology systems and procedures lead to outcomes in line with business goals. Keeping abreast of the latest industry trends and advancements in technology and telecoms. Managing and optimising technology budgets and timelines. Ensuring all technology practices adhere to regulatory standards. Technical Skills Required: Advanced knowledge of open source telecommunications software such as Kamailio, Asterisk & FS Strong knowledge of SIP, SDP, RTP & SRTP Deep knowledge of Linux systems, networking and tools Understanding of standard audio codecs and troubleshooting media sessions VoIP systems built on Kamailio Scaling cloud communications systems & infrastructure Experience designing, troubleshooting and configuring VoIP systems Demonstrated expertise in VoIP engineering and administration Robust troubleshooting abilities and adept problem-solving skills within VoIP environments. Experience with SBC, PBX for real time communication applications Experience developing, deploying and operating VoIP monitoring, reporting and alerting systems. Linux/Unix understanding and ability to navigate through a system, review logs, etc. Experience with virtualization and cloud computing Experience of both Carrier and UC & C Networks Understanding of general networking ideally Cisco routing and switching Linux and Database knowledge highly desirable Designing, configuring, and troubleshooting VoIP systems Implementing and optimizing open source based VoIP solutions - Redhat / CentOS / Ubuntu Collaborating with cross-functional teams to integrate VoIP systems with existing network infrastructure Providing technical expertise and support for VoIP-related issues Contributing to the development of innovative VoIP solutions and services Profile A successful Technical Architect (VoIP & Cloud Communications) should have: Strong verbal skills (including presenting) to be able to articulate the value of Cloud Communications at multiple levels Excellent written communication skills for design, planning, and project documentation Confident, credible, and authoritative demeanour - to 'shape' a project and influence customers and stakeholders Experience dealing with customers and business stakeholders, at all levels Ability to work as part of a team across the time zones Ability to manage more than one project at a time Ability to knowledge share amongst the wider technical teams Desirable Experience and Qualifications 5+ years experience in Senior Voice Engineer / Architect Role MS700 /MS720 /MS 740 SBC vendor qualifications (Dialogic , Ribbon) Experience working with global multi-national carriers Proven track record in a Senior role Job Offer Hybrid working, ideally you will be based near Bristol or Cardiff but we welcome applicants with right to work in UK and open to travel when required. An attractive annual salary ranging between £75,000 - £85,000. Generous holiday leave and other benefits to ensure work-life balance. A culture that values innovation, collaboration and professional development. The unique opportunity to shape technology strategies in a leading company in the Technology & Telecoms industry.
Apr 30, 2024
Full time
The role of a Technical Architect (VoIP & Cloud Communications) to join a Global Network Operations & Engineering team. To navigate complex technological landscapes and devise solutions. Be responsible for the implementation & configuration of projects leading a team of VoIP engineers. A variety of project activities from design, deployment and remediation as well as supporting escalated complex Carrier / Telephony issues. Client Details Our client is a pioneer in the Technology & Telecoms industry, boasting a substantial employee base spread across multiple global locations. They are committed to delivering innovative solutions that revolutionise the way businesses operate, and they maintain a strong market presence through their robust and scalable technological offerings. Description A successful Technical Architect (VoIP & Cloud Communications) will be: Developing and implementing high-level technology strategies that align with business objectives. Providing expert guidance to the technology team and stakeholders on technology architecture and infrastructure. Driving technology projects to successful completion, ensuring timely delivery within budget constraints. Collaborating with team members to design and implement innovative technology solutions. Ensuring technology systems and procedures lead to outcomes in line with business goals. Keeping abreast of the latest industry trends and advancements in technology and telecoms. Managing and optimising technology budgets and timelines. Ensuring all technology practices adhere to regulatory standards. Technical Skills Required: Advanced knowledge of open source telecommunications software such as Kamailio, Asterisk & FS Strong knowledge of SIP, SDP, RTP & SRTP Deep knowledge of Linux systems, networking and tools Understanding of standard audio codecs and troubleshooting media sessions VoIP systems built on Kamailio Scaling cloud communications systems & infrastructure Experience designing, troubleshooting and configuring VoIP systems Demonstrated expertise in VoIP engineering and administration Robust troubleshooting abilities and adept problem-solving skills within VoIP environments. Experience with SBC, PBX for real time communication applications Experience developing, deploying and operating VoIP monitoring, reporting and alerting systems. Linux/Unix understanding and ability to navigate through a system, review logs, etc. Experience with virtualization and cloud computing Experience of both Carrier and UC & C Networks Understanding of general networking ideally Cisco routing and switching Linux and Database knowledge highly desirable Designing, configuring, and troubleshooting VoIP systems Implementing and optimizing open source based VoIP solutions - Redhat / CentOS / Ubuntu Collaborating with cross-functional teams to integrate VoIP systems with existing network infrastructure Providing technical expertise and support for VoIP-related issues Contributing to the development of innovative VoIP solutions and services Profile A successful Technical Architect (VoIP & Cloud Communications) should have: Strong verbal skills (including presenting) to be able to articulate the value of Cloud Communications at multiple levels Excellent written communication skills for design, planning, and project documentation Confident, credible, and authoritative demeanour - to 'shape' a project and influence customers and stakeholders Experience dealing with customers and business stakeholders, at all levels Ability to work as part of a team across the time zones Ability to manage more than one project at a time Ability to knowledge share amongst the wider technical teams Desirable Experience and Qualifications 5+ years experience in Senior Voice Engineer / Architect Role MS700 /MS720 /MS 740 SBC vendor qualifications (Dialogic , Ribbon) Experience working with global multi-national carriers Proven track record in a Senior role Job Offer Hybrid working, ideally you will be based near Bristol or Cardiff but we welcome applicants with right to work in UK and open to travel when required. An attractive annual salary ranging between £75,000 - £85,000. Generous holiday leave and other benefits to ensure work-life balance. A culture that values innovation, collaboration and professional development. The unique opportunity to shape technology strategies in a leading company in the Technology & Telecoms industry.
Senior R&D Engineer - £50-60k - Oxford - Hybrid (1 day a week on-site) My client is a fast-growing, elite tech company in Oxford. They have doubled their profit since last year, and are looking for a Senior R&D Engineer to be a part of their growth plans. Main duties: + Investigate and develop solutions for customer applications, collaborating with Product Management. Plan and cost projects, providing information for sales quotations. + Develop and maintain complex application solutions, including hardware and software integration. Conduct acceptance testing, resolve issues, and manage multiple projects within deadlines. + Support junior team members, adhere to company procedures, and ensure regulatory compliance Skills and Experience Required: + Proficiency in C, C++, C#, WPF, and XAML + Good understanding of multi-threaded development, and Linux & Windows application development + Experience managing concurrent projects, and experience writing technical documentation + Knowledge of product life cycle Bonus: + Commercial experience of microprocessor circuits, PCB design, and real time embedded software + Knowledge of IoT and SaaS, as well as VHDL and Verilog What you'll get: + £40-50k + Profit sharing scheme + Generous pensions scheme If you feel like you have the right skills and experience for this role, then please apply with a copy of your updated CV.
Apr 30, 2024
Full time
Senior R&D Engineer - £50-60k - Oxford - Hybrid (1 day a week on-site) My client is a fast-growing, elite tech company in Oxford. They have doubled their profit since last year, and are looking for a Senior R&D Engineer to be a part of their growth plans. Main duties: + Investigate and develop solutions for customer applications, collaborating with Product Management. Plan and cost projects, providing information for sales quotations. + Develop and maintain complex application solutions, including hardware and software integration. Conduct acceptance testing, resolve issues, and manage multiple projects within deadlines. + Support junior team members, adhere to company procedures, and ensure regulatory compliance Skills and Experience Required: + Proficiency in C, C++, C#, WPF, and XAML + Good understanding of multi-threaded development, and Linux & Windows application development + Experience managing concurrent projects, and experience writing technical documentation + Knowledge of product life cycle Bonus: + Commercial experience of microprocessor circuits, PCB design, and real time embedded software + Knowledge of IoT and SaaS, as well as VHDL and Verilog What you'll get: + £40-50k + Profit sharing scheme + Generous pensions scheme If you feel like you have the right skills and experience for this role, then please apply with a copy of your updated CV.
Job Title: Senior Technical Support and Infrastructure Engineer Salary: £36,000 - £40,000 per annum Location: St Albans Contract: Permanent, Full Time Hours: Monday to Friday, 9am - 5.30pm COMPANY PROFILE An exciting opportunity has arisen to work for our well-established client based in St Albans, specializing in IT Software solutions. They are currently seeking a dedicated Senior Technical Support and Infrastructure Engineer to join their innovative team. SKILLS & QUALIFICATIONS Exceptional customer focus with the ability to thrive in a fast-paced environment Analytical mindset for effective diagnostic and troubleshooting activities Proficient verbal and written communication skills in English Strong attention to detail and commitment to quality Bachelor's degree in IT, computer science, or related fields Proven experience in IT infrastructure and security Knowledge and proficiency in Virtualization, High Availability, Load Balancing, and Disaster Recovery Desirable certifications such as CCNA and CISSP Experience in technical documentation RESPONSIBILITIES Design comprehensive end-to-end solution architectures for client implementations Provide 2nd and 3rd line support to customers, ensuring timely resolution of issues Serve as the expert single point of contact for addressing technical issues, concerns, or queries Maintain consistent communication with customers to ensure satisfaction and resolve any issues effectively Manage internal IT network and systems, including support for development environments ADDITIONAL INFORMATION 20 days holiday plus bank holidays Training provided Opportunities for progression Parking available Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted.Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data.
Apr 30, 2024
Full time
Job Title: Senior Technical Support and Infrastructure Engineer Salary: £36,000 - £40,000 per annum Location: St Albans Contract: Permanent, Full Time Hours: Monday to Friday, 9am - 5.30pm COMPANY PROFILE An exciting opportunity has arisen to work for our well-established client based in St Albans, specializing in IT Software solutions. They are currently seeking a dedicated Senior Technical Support and Infrastructure Engineer to join their innovative team. SKILLS & QUALIFICATIONS Exceptional customer focus with the ability to thrive in a fast-paced environment Analytical mindset for effective diagnostic and troubleshooting activities Proficient verbal and written communication skills in English Strong attention to detail and commitment to quality Bachelor's degree in IT, computer science, or related fields Proven experience in IT infrastructure and security Knowledge and proficiency in Virtualization, High Availability, Load Balancing, and Disaster Recovery Desirable certifications such as CCNA and CISSP Experience in technical documentation RESPONSIBILITIES Design comprehensive end-to-end solution architectures for client implementations Provide 2nd and 3rd line support to customers, ensuring timely resolution of issues Serve as the expert single point of contact for addressing technical issues, concerns, or queries Maintain consistent communication with customers to ensure satisfaction and resolve any issues effectively Manage internal IT network and systems, including support for development environments ADDITIONAL INFORMATION 20 days holiday plus bank holidays Training provided Opportunities for progression Parking available Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted.Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data.