Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
Jul 05, 2023
Full time
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
The Opportunity: My client working within the IT sector are currently looking to recruit for a Business Development Manager to join their team on a permanent basis. In this role you will create long-term relationships with their customers. The Business Development Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Account Management Responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. The successful Business Development Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Business Operations, Presales, Service Delivery and Project Management) to manage the customer experience. NB: Candidates must be eligible and willing to go through BPSS security clearance Skills and Experience: Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Solid experience with CRM software, delivering client-focused solutions and services to customer needs Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail and remaining customer-centric Please contact John Noonan here at ISR to learn more to learn more .
Apr 30, 2024
Full time
The Opportunity: My client working within the IT sector are currently looking to recruit for a Business Development Manager to join their team on a permanent basis. In this role you will create long-term relationships with their customers. The Business Development Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Account Management Responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. The successful Business Development Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Business Operations, Presales, Service Delivery and Project Management) to manage the customer experience. NB: Candidates must be eligible and willing to go through BPSS security clearance Skills and Experience: Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Solid experience with CRM software, delivering client-focused solutions and services to customer needs Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail and remaining customer-centric Please contact John Noonan here at ISR to learn more to learn more .
Employee Experience (EX) is the sum of all the touchpoints and moments that matter between employees and their employers. It sits at the heart of delivering superior customer experience and is key to our clients' success. Willis Towers Watson is the leader in Employee Experience (EX). We have the unique ability to use insights to drive impact. That means we ground everything we do in a deep understanding of what people care about - what makes them tick, what's inhibiting change, what really matters. And we use that to fuel their EX, shaping high-value, high-impact people solutions - and delivering them in a way that sparks behavior change and drives business results.Our people come from diverse backgrounds and bring a range of skills and capabilities - we're insights masters, change catalysts, storytellers, culture shapers, org strategists, digital champions and more. Our EX architects know the power of bringing these capabilities and our offerings together to architect high-impact solutions for our clients' most complex challenges. Together, we're all about powering ambitions-of our colleagues, our clients and their people. The Role As an EX Architect within our Employee Experience (EX) business, you will be responsible for building client relationships to generate new business in employee experience with a particular focus on people change programmes. You will work with stakeholders across the Health Wealth and Career (HWC) business including M&A, ICT (Insurance, Consulting Technology), CRH (Climate Resilience Hub) and Work & Reward. The role will have four principle responsibilities: Build relationships across WTW HWC and with directly with clients to generate EX and change management leads Support the delivery of work including the development of new IC/thinking to support our GTM (go to market) activities Help to lead the growth of our global change Centre of Expertise (Change CoE) Collaborate on broader marketing and PR activities to drive greater awareness of WTW in this space. Help to evolve and establish our wider change capability across the EX business. You will have a successful track record of sales leadership and delivery in the employee experience and people change space. You can articulate compelling EX and change strategies and develop specific solutions that draw on deep expertise (your own and others). You are comfortable working with a suite of consulting, product and digital solutions. Part strategist, part culturist, part technologist, part solution architect and part team orchestrator, this role is focused on opportunities to elevate our change management and broader EX business.An "architect" is defined as someone who is qualified to design and provide advice - both aesthetic and technical. We believe those same qualities are critical to the role. We expect an EX Architect to be someone who can seamlessly and intuitively connect solutions across our EX portfolio - including employee insights (listening/surveys, assessments), strategy and change management, behaviour change, communications and employee experience software (Embark). Key Attributes: Sales leader. Proven ability to network, generate a sales pipeline and efficiently close the sale. Applies a deep passion for - and understanding of - human behavior to everything we do, including selling, designing and delivering client solutions. Strategist. Strategically assesses complex client needs to shape and deliver meaningful, relevant and actionable solutions that span across WTW capabilities and services. Influencer. Uses highly effective change management and communication skills and experiences to build trust and influence executive-level decisions that are critical to achieving the desired outcomes - for the business and client alike. Knowledge pursuer. Brings a thirst for learning, willingness and confidence to step out of the comfort zone to take on new opportunities and gain and grow from new experiences. Excellence seeker. Brings a "we" versus "I" mentality without ego or agenda and demonstrates a deep commitment and accountability to doing what it takes to get the work done with the high quality our clients expect and in a way that adheres to our company values of client focus, teamwork, respect, excellence and integrity. Dedicated mentor. Sees potential and unique strengths of each team member. Values development of people through coaching others, creating energy and cultivating a safe environment for colleagues to share, create, learn, develop and thrive. Sales: Use data and insights to uncover large, complex new business opportunities and to design integrated solutions to solve the unique need and convert leads into profitable sales Networking and building relationships across HWC and with clients to further awareness of WTW in the EX and change management space whether that is due to M&A, divestitures, broader business transformation/restructuring, HR function transformation, climate transition, culture transformation, digital transformation, or Total rewards transformation. Being a clear voice to market around what it takes to drive successful transformation Delivery: Develop consulting strategy, establish the delivery team, providing strategic oversight throughout the delivery phase with accountability for overall success Advise and influence executive-level decision-making Oversee and execute on contractual commitments for effective financial management and business success Use modern/digital solutions to support/cultivate the desired experiences Balance high-value strategic delivery with effective delegation, while enforcing budget, timeline and quality standards Contribute to the development of intellectual capital, new tools and approaches The Requirements Significant business experience and track record of success in driving sales, building and maintaining client relationships and leading teams to implement creative and pragmatic strategies to align employee priorities with business
Apr 30, 2024
Full time
Employee Experience (EX) is the sum of all the touchpoints and moments that matter between employees and their employers. It sits at the heart of delivering superior customer experience and is key to our clients' success. Willis Towers Watson is the leader in Employee Experience (EX). We have the unique ability to use insights to drive impact. That means we ground everything we do in a deep understanding of what people care about - what makes them tick, what's inhibiting change, what really matters. And we use that to fuel their EX, shaping high-value, high-impact people solutions - and delivering them in a way that sparks behavior change and drives business results.Our people come from diverse backgrounds and bring a range of skills and capabilities - we're insights masters, change catalysts, storytellers, culture shapers, org strategists, digital champions and more. Our EX architects know the power of bringing these capabilities and our offerings together to architect high-impact solutions for our clients' most complex challenges. Together, we're all about powering ambitions-of our colleagues, our clients and their people. The Role As an EX Architect within our Employee Experience (EX) business, you will be responsible for building client relationships to generate new business in employee experience with a particular focus on people change programmes. You will work with stakeholders across the Health Wealth and Career (HWC) business including M&A, ICT (Insurance, Consulting Technology), CRH (Climate Resilience Hub) and Work & Reward. The role will have four principle responsibilities: Build relationships across WTW HWC and with directly with clients to generate EX and change management leads Support the delivery of work including the development of new IC/thinking to support our GTM (go to market) activities Help to lead the growth of our global change Centre of Expertise (Change CoE) Collaborate on broader marketing and PR activities to drive greater awareness of WTW in this space. Help to evolve and establish our wider change capability across the EX business. You will have a successful track record of sales leadership and delivery in the employee experience and people change space. You can articulate compelling EX and change strategies and develop specific solutions that draw on deep expertise (your own and others). You are comfortable working with a suite of consulting, product and digital solutions. Part strategist, part culturist, part technologist, part solution architect and part team orchestrator, this role is focused on opportunities to elevate our change management and broader EX business.An "architect" is defined as someone who is qualified to design and provide advice - both aesthetic and technical. We believe those same qualities are critical to the role. We expect an EX Architect to be someone who can seamlessly and intuitively connect solutions across our EX portfolio - including employee insights (listening/surveys, assessments), strategy and change management, behaviour change, communications and employee experience software (Embark). Key Attributes: Sales leader. Proven ability to network, generate a sales pipeline and efficiently close the sale. Applies a deep passion for - and understanding of - human behavior to everything we do, including selling, designing and delivering client solutions. Strategist. Strategically assesses complex client needs to shape and deliver meaningful, relevant and actionable solutions that span across WTW capabilities and services. Influencer. Uses highly effective change management and communication skills and experiences to build trust and influence executive-level decisions that are critical to achieving the desired outcomes - for the business and client alike. Knowledge pursuer. Brings a thirst for learning, willingness and confidence to step out of the comfort zone to take on new opportunities and gain and grow from new experiences. Excellence seeker. Brings a "we" versus "I" mentality without ego or agenda and demonstrates a deep commitment and accountability to doing what it takes to get the work done with the high quality our clients expect and in a way that adheres to our company values of client focus, teamwork, respect, excellence and integrity. Dedicated mentor. Sees potential and unique strengths of each team member. Values development of people through coaching others, creating energy and cultivating a safe environment for colleagues to share, create, learn, develop and thrive. Sales: Use data and insights to uncover large, complex new business opportunities and to design integrated solutions to solve the unique need and convert leads into profitable sales Networking and building relationships across HWC and with clients to further awareness of WTW in the EX and change management space whether that is due to M&A, divestitures, broader business transformation/restructuring, HR function transformation, climate transition, culture transformation, digital transformation, or Total rewards transformation. Being a clear voice to market around what it takes to drive successful transformation Delivery: Develop consulting strategy, establish the delivery team, providing strategic oversight throughout the delivery phase with accountability for overall success Advise and influence executive-level decision-making Oversee and execute on contractual commitments for effective financial management and business success Use modern/digital solutions to support/cultivate the desired experiences Balance high-value strategic delivery with effective delegation, while enforcing budget, timeline and quality standards Contribute to the development of intellectual capital, new tools and approaches The Requirements Significant business experience and track record of success in driving sales, building and maintaining client relationships and leading teams to implement creative and pragmatic strategies to align employee priorities with business
Up to 56,000 DOE plus Additional Benefits Permanent (Full-time) Reading, Berkshire UK Your new company You will be joining an organisation which has been at the forefront of UK higher education for nearly a century. They have become innovators and pioneers over the years, pushing academic boundaries and leading social change. This role sits within the Digital Research Computing Team, which provides specialist expertise in the provision and use of IT, computation and data analysis to support research and academic teaching. Your new role The role is accountable for the strategic engagement, vision, development and delivery of Digital Technology Services (DTS) in support of research. To proactively manage and co-ordinate between research groups and DTS, supporting executive and senior management across all areas to ensure suitable digital research services and appropriate digital research support processes are in place, documented, and available to support research within the organisation. What you'll need to succeed The right candidate will have experience leading strategic development and designing services in conjunction with functional teams is essential. They will also have experience with creating, maintaining, and supporting customer business plans. Previous experience working in various public sector organisations is highly advantageous, with a background working in research or managing a research team being highly desirable. Good stakeholder relationships and engagement is essential, as well as great communication skills. What you'll get in return You will be entitled to the full employee benefits package of a permanent employee (more information can be provided), which includes access to training materials and courses to enhance your development. The organisation adopts a flexible and hybrid working policy where you can adjust your start/finish working hours and where the minimum requirement to be in the office is 2 days a week. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 29, 2024
Full time
Up to 56,000 DOE plus Additional Benefits Permanent (Full-time) Reading, Berkshire UK Your new company You will be joining an organisation which has been at the forefront of UK higher education for nearly a century. They have become innovators and pioneers over the years, pushing academic boundaries and leading social change. This role sits within the Digital Research Computing Team, which provides specialist expertise in the provision and use of IT, computation and data analysis to support research and academic teaching. Your new role The role is accountable for the strategic engagement, vision, development and delivery of Digital Technology Services (DTS) in support of research. To proactively manage and co-ordinate between research groups and DTS, supporting executive and senior management across all areas to ensure suitable digital research services and appropriate digital research support processes are in place, documented, and available to support research within the organisation. What you'll need to succeed The right candidate will have experience leading strategic development and designing services in conjunction with functional teams is essential. They will also have experience with creating, maintaining, and supporting customer business plans. Previous experience working in various public sector organisations is highly advantageous, with a background working in research or managing a research team being highly desirable. Good stakeholder relationships and engagement is essential, as well as great communication skills. What you'll get in return You will be entitled to the full employee benefits package of a permanent employee (more information can be provided), which includes access to training materials and courses to enhance your development. The organisation adopts a flexible and hybrid working policy where you can adjust your start/finish working hours and where the minimum requirement to be in the office is 2 days a week. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities. Our hyperscale and colocation solutions allow our customers freedom to plan effectively for the growth of their business knowing that their data centre strategy is ready for the demands of tomorrow We have over 25 years of experience in the industry delivering on our vision of being the most trusted and customer centric data centre operator in the market We put environmental awareness at the heart of everything we do because we know its the right thing to do for our planet Thats why were taking the ownership to reduce our environmental impact globally and make sustainability a key strategic driver. As part of our sustainability journey Colt DCS has set comprehensive near and long term Science Based Targets to cut our emissions in line with the SBT is latest Net Zero Standard. Role Purpose Working within the Customer Order Management Team (ISEs/Sales Support) to own and manage transactional orders from Opportunity Creation to Booking. Supports Sales organisation in specific tasks described i.e sourcing contract information, working with internal and external customers to ensure the correct information is gained. Key accountabilities Responsible for managing Internal Connectivity (Cross Connect) Orders form parent company through Opportunity, Quote and Order - ensuring all relevant data is captured and provided to the implementation Team Managing monthly power usage and Value Added Services orders through Opportunity, Quote and Order Managing Remote Hands in arrears orders on a Quarterly basis or when requested Offering support on any contract-related investigation- working internally with Legal, Procurement, Sales teams etc. as required Managing small transactional orders Attend periodic sales training where applicable Understand requirements of existing and prospective clients. The successful candidate will be part of building a high performing front end of our business, to complement the excellent product and service. Relationships and key contacts Reporting to the Customer and Sales support Director and working closely with the other Inside Sales Executives internal stakeholders - Sales, Commercial, Finance, Billing, Delivery, Operations, Legal, Procurement, Solution Architects, Service Management, Service Desk. Role specific requirements Skills & Experience Essential Some experience in a sales role, managing order processes and CRM systems. Experience of working under pressure and delivering against tight deadlines, even within a challenging of fluctuating internal environment - proven tenacity to succeed. Demonstrable experience working in a team environment. Desirable Knowledge of sales life cycle and opportunity management an advantage Some knowledge of the Data Centre and/or related industries. Qualifications (optional, if required) Degree level or equivalent is desirable Fluent in English as well as one other European language will be beneficial - both written and spoken An organised person with their own initiative, problem solving mentality and a creative thinking approach with proven examples would be essential. Excellent forward planning and organisation skills, with the ability to prioritise those items with maximum positive impact on Colt's business and customers What we offer: Colt DCS is a growing business that is investing in its people Our people are defined by their ability to make things happen and deliver on their promises We offer skill development learning pathways and accreditation to help our people perform at their best regardless of role and location. In addition to offering competitive salaries and incentive plans a range of benefits and local rewards packages are offered to staff Colt DCS recognises the importance of a work life balance. Some benefit examples are Pension and insurance options Access to a virtual business school for ongoing learning Business mentoring Discounts with local hospitality and retail providers Flexible working and relaxed dress code Two days annually to spend on volunteering opportunities Job Segment: Data Center, Front End, Procurement, CRM, Technology, Operations
Apr 29, 2024
Full time
Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities. Our hyperscale and colocation solutions allow our customers freedom to plan effectively for the growth of their business knowing that their data centre strategy is ready for the demands of tomorrow We have over 25 years of experience in the industry delivering on our vision of being the most trusted and customer centric data centre operator in the market We put environmental awareness at the heart of everything we do because we know its the right thing to do for our planet Thats why were taking the ownership to reduce our environmental impact globally and make sustainability a key strategic driver. As part of our sustainability journey Colt DCS has set comprehensive near and long term Science Based Targets to cut our emissions in line with the SBT is latest Net Zero Standard. Role Purpose Working within the Customer Order Management Team (ISEs/Sales Support) to own and manage transactional orders from Opportunity Creation to Booking. Supports Sales organisation in specific tasks described i.e sourcing contract information, working with internal and external customers to ensure the correct information is gained. Key accountabilities Responsible for managing Internal Connectivity (Cross Connect) Orders form parent company through Opportunity, Quote and Order - ensuring all relevant data is captured and provided to the implementation Team Managing monthly power usage and Value Added Services orders through Opportunity, Quote and Order Managing Remote Hands in arrears orders on a Quarterly basis or when requested Offering support on any contract-related investigation- working internally with Legal, Procurement, Sales teams etc. as required Managing small transactional orders Attend periodic sales training where applicable Understand requirements of existing and prospective clients. The successful candidate will be part of building a high performing front end of our business, to complement the excellent product and service. Relationships and key contacts Reporting to the Customer and Sales support Director and working closely with the other Inside Sales Executives internal stakeholders - Sales, Commercial, Finance, Billing, Delivery, Operations, Legal, Procurement, Solution Architects, Service Management, Service Desk. Role specific requirements Skills & Experience Essential Some experience in a sales role, managing order processes and CRM systems. Experience of working under pressure and delivering against tight deadlines, even within a challenging of fluctuating internal environment - proven tenacity to succeed. Demonstrable experience working in a team environment. Desirable Knowledge of sales life cycle and opportunity management an advantage Some knowledge of the Data Centre and/or related industries. Qualifications (optional, if required) Degree level or equivalent is desirable Fluent in English as well as one other European language will be beneficial - both written and spoken An organised person with their own initiative, problem solving mentality and a creative thinking approach with proven examples would be essential. Excellent forward planning and organisation skills, with the ability to prioritise those items with maximum positive impact on Colt's business and customers What we offer: Colt DCS is a growing business that is investing in its people Our people are defined by their ability to make things happen and deliver on their promises We offer skill development learning pathways and accreditation to help our people perform at their best regardless of role and location. In addition to offering competitive salaries and incentive plans a range of benefits and local rewards packages are offered to staff Colt DCS recognises the importance of a work life balance. Some benefit examples are Pension and insurance options Access to a virtual business school for ongoing learning Business mentoring Discounts with local hospitality and retail providers Flexible working and relaxed dress code Two days annually to spend on volunteering opportunities Job Segment: Data Center, Front End, Procurement, CRM, Technology, Operations
Own is the leading data platform trusted by thousands of organizations to protect and activate SaaS data to transform their businesses. Own empowers customers to ensure the availability, security and compliance of mission-critical data, while unlocking new ways to gain deeper insights faster. By partnering with some of the world's largest SaaS ecosystems such as Salesforce, ServiceNow and Microsoft Dynamics 365, Own enables customers around the world to truly own the data that powers their business. It's their platform. It's your data. Own it. The Job A desirable Microsoft Ecosystem Sales Director will have a proven track record of helping companies introduce new SaaS portfolio solutions to existing customers and net new prospects. This individual will succeed by driving, assisting, or enabling peers to quickly learn, position, and sell our Microsoft Dynamics portfolio. You will be goaled on a EMEA & APAC based number and net-new logo bookings targets. Your sphere of influence and daily engagement will span from our OWN core sales team to include collaborative meetings with Microsoft field sellers in the Business Applications BU and traditional VAR and SI partners. You will be customer-facing at least 50% of the time, positioning our platform and overseeing a best-practices solution selling process. You will own overall business planning and execution for the Microsoft Dynamics GTM strategy, and you will execute this in alignment as a business partner to the EMEA & APAC Executive Sales Leadership and RVPs in charge of individual sales teams. Success in the endeavour will unlock other opportunities at Own. As a seasoned member of the Revenue Organization rolling up through our Microsoft GTM leader and CRO, other leadership opportunities may present themselves in time. Your Day-to-Day Role Develop and execute against the EMEA Microsoft business plan for Microsoft adoption to include sales strategies, partner engagement, core seller engagement, and Microsoft field alignment. You own the number for the region and will lead by example and influence Enable and educate the core sales teams, VAR/SI Partners, and relevant Microsoft field colleagues to position and differentiate Own from competitive solutions Facilitate and scale the core teams' collective book of Microsoft business by driving productive white-space reviews and defining Top-Ten/Next-Ten focus activities Understand target prospects' buying personas, network connections, and processes. Collaboratively understand and engage with customers around opportunities to close by augmenting and leveraging an understanding of their buying processes. Keep core sales involved and active Oversee and participate in all deals from prospecting to close Accurately forecast and drive critical sales stage elements, including metric-based pipeline goal, deal-state and next-step awareness, and Marketplace or partner-involved PO closings Partner with the field marketing organization in regional shows and user groups, and be "The Face" of OWN for Microsoft in the marketplace Be a force in Social Media to increase awareness of OWN Company and our particular focus on Microsoft Your Work Experience A minimum of ten years of direct solution sales experience and 3-5 years of specialty seller experience are required. Strong understanding of the Saas sales cycle Notable track record of success in building sales from "early" and "small" to "significant" (Must have a start-up mentality) Hunter mindset; experience identifying key accounts/prospects using prospecting tools like ZoomInfo, SalesNav, etc Experience with consultative, value-based selling and a proven track record of exceeding quota Extended experience working with partners and other co-sellers Strong planning, collaboration, and communication skills Strong forecasting acumen and practical problem-solving skills. You will need to identify issues and recommend approaches to solve them effectively. Established reputation in your peer group as a recognized and noticeable motivator Experience working with sales tools, including SalesLoft, SFDC, Clari, etc. A fast-paced, hyper-growth environment must energize you - we make the news and don't report it. Excellent interpersonal, written, and negotiation skills This is a full-time position. The ideal candidate will work out of our London office a minimum of 3 days per week to maximise collaboration and interaction with the business. Travel may be required. Own is dedicated to creating an environment where employees thrive. It's why we provide every employee with unlimited holiday, private health insurance, and a pension plan. Creating an environment where employees thrive also means making sure every employee feels accepted. As we scale to help all types of companies protect precious data, our team must reflect the diversity we serve. Own is an equal opportunity employer and we believe that every employee in the company brings a unique perspective that they can and should contribute in order to make an impact every day. We strive to be one team and one culture that builds trust through transparency. We do not discriminate based on race, colour, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status or disability status. Our vision is to empower customers to own their own data.
Apr 29, 2024
Full time
Own is the leading data platform trusted by thousands of organizations to protect and activate SaaS data to transform their businesses. Own empowers customers to ensure the availability, security and compliance of mission-critical data, while unlocking new ways to gain deeper insights faster. By partnering with some of the world's largest SaaS ecosystems such as Salesforce, ServiceNow and Microsoft Dynamics 365, Own enables customers around the world to truly own the data that powers their business. It's their platform. It's your data. Own it. The Job A desirable Microsoft Ecosystem Sales Director will have a proven track record of helping companies introduce new SaaS portfolio solutions to existing customers and net new prospects. This individual will succeed by driving, assisting, or enabling peers to quickly learn, position, and sell our Microsoft Dynamics portfolio. You will be goaled on a EMEA & APAC based number and net-new logo bookings targets. Your sphere of influence and daily engagement will span from our OWN core sales team to include collaborative meetings with Microsoft field sellers in the Business Applications BU and traditional VAR and SI partners. You will be customer-facing at least 50% of the time, positioning our platform and overseeing a best-practices solution selling process. You will own overall business planning and execution for the Microsoft Dynamics GTM strategy, and you will execute this in alignment as a business partner to the EMEA & APAC Executive Sales Leadership and RVPs in charge of individual sales teams. Success in the endeavour will unlock other opportunities at Own. As a seasoned member of the Revenue Organization rolling up through our Microsoft GTM leader and CRO, other leadership opportunities may present themselves in time. Your Day-to-Day Role Develop and execute against the EMEA Microsoft business plan for Microsoft adoption to include sales strategies, partner engagement, core seller engagement, and Microsoft field alignment. You own the number for the region and will lead by example and influence Enable and educate the core sales teams, VAR/SI Partners, and relevant Microsoft field colleagues to position and differentiate Own from competitive solutions Facilitate and scale the core teams' collective book of Microsoft business by driving productive white-space reviews and defining Top-Ten/Next-Ten focus activities Understand target prospects' buying personas, network connections, and processes. Collaboratively understand and engage with customers around opportunities to close by augmenting and leveraging an understanding of their buying processes. Keep core sales involved and active Oversee and participate in all deals from prospecting to close Accurately forecast and drive critical sales stage elements, including metric-based pipeline goal, deal-state and next-step awareness, and Marketplace or partner-involved PO closings Partner with the field marketing organization in regional shows and user groups, and be "The Face" of OWN for Microsoft in the marketplace Be a force in Social Media to increase awareness of OWN Company and our particular focus on Microsoft Your Work Experience A minimum of ten years of direct solution sales experience and 3-5 years of specialty seller experience are required. Strong understanding of the Saas sales cycle Notable track record of success in building sales from "early" and "small" to "significant" (Must have a start-up mentality) Hunter mindset; experience identifying key accounts/prospects using prospecting tools like ZoomInfo, SalesNav, etc Experience with consultative, value-based selling and a proven track record of exceeding quota Extended experience working with partners and other co-sellers Strong planning, collaboration, and communication skills Strong forecasting acumen and practical problem-solving skills. You will need to identify issues and recommend approaches to solve them effectively. Established reputation in your peer group as a recognized and noticeable motivator Experience working with sales tools, including SalesLoft, SFDC, Clari, etc. A fast-paced, hyper-growth environment must energize you - we make the news and don't report it. Excellent interpersonal, written, and negotiation skills This is a full-time position. The ideal candidate will work out of our London office a minimum of 3 days per week to maximise collaboration and interaction with the business. Travel may be required. Own is dedicated to creating an environment where employees thrive. It's why we provide every employee with unlimited holiday, private health insurance, and a pension plan. Creating an environment where employees thrive also means making sure every employee feels accepted. As we scale to help all types of companies protect precious data, our team must reflect the diversity we serve. Own is an equal opportunity employer and we believe that every employee in the company brings a unique perspective that they can and should contribute in order to make an impact every day. We strive to be one team and one culture that builds trust through transparency. We do not discriminate based on race, colour, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status or disability status. Our vision is to empower customers to own their own data.
Professional ServicesLondon,United Kingdom When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT. TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on and LinkedIn and Facebook. Position Overview: The Solutions Architect works within the EMEA Services Team and supports Zones sales teams to help grow the profitable sales of infrastructure solutions within a region and/or market. The goal is to help manage the above market growth rate of revenue and gross margins for hardware, software, and services for enterprise product defined as primarily servers, storage, networking, and other advanced technologies. The Solutions Architect role is one of a pre-sales resource to utilize their technology background to lead the consultative discovery of the client/prospect's business goals, objectives, and challenges and to translate them into effective infrastructure solutions. Your ability to achieve sales and profit goals will transpire through joint account planning, partner teaming (internal & external), on-site client interface/visits, engagement/solution development and implementation support/follow-up. The Solutions Architect plays a leadership role, by analyzing business requirements, presenting related solutions, and driving the business case and financial justifications. What you'll do as the Solutions Architect: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working within the EMEA Services Team in collaboration with Sales Management and Account Executives and Global Solutioning Teams Planning and Reporting with the VP of Services EMEA, Sales Management and Advanced Solutions to manage pipeline towards goal achievement Joint Account Planning to help identify opportunities in accounts Sales Calls and Presentations to Identify and Close Solutions Opportunities Solutions Development based on the clients/prospects requirements Joint Bid and Proposal Development with Sales Prepare SOWs and Services Estimates Equipping and Training the Sales Organization on Solutions and How to Find Opportunities Pipeline Management and Forecasting of Product and Services Revenue/GM for Defined market Prospecting and Develop Opportunities Independently as time permits Working with Manufacturers, OEMs, and Software Publishers (Partners) Build and Maintain Regional and Local Relationships with Partners Channel and Direct Sales Organizations Go to Market Planning with Partners to Identify the Best Opportunity Areas and Accounts to Target Develop and Deliver with marketing and Partners - Demand Generation Campaigns and Events Maintain Certifications as Necessary to Enable Zones to be able to Resell the Products, and Maintain the Highest Level of Vendor Rebates and Lowest Cost Working with Clients Build and Maintain Relationships, Particularly Technical Relationships in Assigned Accounts as Appropriate to Farm Additional Opportunities Perform Needs Assessments as Appropriate Perform Short Term Billable Engagements to Keep Skill Set Short, Offset Some Cost of Sales. These are generally Assessment, Proof of Concept, or Architectural type of Engagements Strong business acumen and understanding of clients IT related business goals and challenges to ensure proper translation of the client's needs into technology solutions Ensure Customer Satisfaction Levels with Stated Goal of 100% Working with Team Support other Solutions Architects sales Activities as appropriate utilizing your Subject Matter Expertise Support other Geographic Areas and Practices as Needed based on Skillset, Demand, and Availability Keep Pipeline, Forecast, Time and Billing, Project and Activity Reporting Current based with Defined Tools and Meeting Submittal Deadlines. Support and Work with Expert Connect in Configuration, Bill of Material and Solution Definitions to ensure Accuracy and Quality of Orders What you will bring to the team: Bachelor's degree in Computer Science, Engineering, Business or related discipline; equivalent years of experience is acceptable At least 5 years of experience in an enterprise environment and a minimum of 2 years in a pre-sales technical role Excellent written, presentation, and verbal communication skills including demonstrated experience presenting technology recommendations from a business perspective Understanding of the industry, market, customers, competitors, suppliers, partners and capabilities of the business. Ability to communicate effectively with clients, colleagues and management. Professional, business-focused attitude and courteous manner towards clients, partners, and peers Ability to travel an average of 30% of the time Technology Focus and Requirements Comfortable interacting with employees at all levels of a large organization, including C-level executives in a technical pre-sales capacity and the ability to design and architect solutions from OEM validated designs from major industry leaders including: Cisco, Dell/EMC, HPE, NetApp, Nutanix, VMware. Extensive experience with enterprise network routing, switching, WAN, wired and wireless solutions. Strong working knowledge of Spine/Leaf and ACI/SDN topologies. Understanding of stand-alone and controller-based architectures. Active technical certifications from technology leaders like Cisco, Dell/EMC, HPE, Microsoft, NetApp, Nutanix, VMware, and other relevant network solutions. Zones offers a comprehensive Benefits package At Zones, we're proud to offer a comprehensive benefits package designed to support the well-being and success of our employees. Your health is important to us. Our benefits package includes private medical insurance, dental coverage, and access to a range of wellness programs aimed at promoting a healthy lifestyle. We believe that a healthy workforce is productive; we also operate a flexible and hybrid working policy. Also included is a workplace pension scheme, ensuring that you're building a solid foundation for retirement. Investing in your professional growth and development is a priority for us. Our benefits package includes opportunities for training and development, as we want to support you in reaching your career goals and unlocking your full potential. In addition to the core benefits outlined above, we offer a range of additional perks and benefits to enhance your experience as a valued member of our team. These may include discounts on gym memberships, retail purchases, travel packages, and more. At Zones, work is more than a job - it's an exciting career immersed in an inventive, collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.
Apr 29, 2024
Full time
Professional ServicesLondon,United Kingdom When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT. TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on and LinkedIn and Facebook. Position Overview: The Solutions Architect works within the EMEA Services Team and supports Zones sales teams to help grow the profitable sales of infrastructure solutions within a region and/or market. The goal is to help manage the above market growth rate of revenue and gross margins for hardware, software, and services for enterprise product defined as primarily servers, storage, networking, and other advanced technologies. The Solutions Architect role is one of a pre-sales resource to utilize their technology background to lead the consultative discovery of the client/prospect's business goals, objectives, and challenges and to translate them into effective infrastructure solutions. Your ability to achieve sales and profit goals will transpire through joint account planning, partner teaming (internal & external), on-site client interface/visits, engagement/solution development and implementation support/follow-up. The Solutions Architect plays a leadership role, by analyzing business requirements, presenting related solutions, and driving the business case and financial justifications. What you'll do as the Solutions Architect: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working within the EMEA Services Team in collaboration with Sales Management and Account Executives and Global Solutioning Teams Planning and Reporting with the VP of Services EMEA, Sales Management and Advanced Solutions to manage pipeline towards goal achievement Joint Account Planning to help identify opportunities in accounts Sales Calls and Presentations to Identify and Close Solutions Opportunities Solutions Development based on the clients/prospects requirements Joint Bid and Proposal Development with Sales Prepare SOWs and Services Estimates Equipping and Training the Sales Organization on Solutions and How to Find Opportunities Pipeline Management and Forecasting of Product and Services Revenue/GM for Defined market Prospecting and Develop Opportunities Independently as time permits Working with Manufacturers, OEMs, and Software Publishers (Partners) Build and Maintain Regional and Local Relationships with Partners Channel and Direct Sales Organizations Go to Market Planning with Partners to Identify the Best Opportunity Areas and Accounts to Target Develop and Deliver with marketing and Partners - Demand Generation Campaigns and Events Maintain Certifications as Necessary to Enable Zones to be able to Resell the Products, and Maintain the Highest Level of Vendor Rebates and Lowest Cost Working with Clients Build and Maintain Relationships, Particularly Technical Relationships in Assigned Accounts as Appropriate to Farm Additional Opportunities Perform Needs Assessments as Appropriate Perform Short Term Billable Engagements to Keep Skill Set Short, Offset Some Cost of Sales. These are generally Assessment, Proof of Concept, or Architectural type of Engagements Strong business acumen and understanding of clients IT related business goals and challenges to ensure proper translation of the client's needs into technology solutions Ensure Customer Satisfaction Levels with Stated Goal of 100% Working with Team Support other Solutions Architects sales Activities as appropriate utilizing your Subject Matter Expertise Support other Geographic Areas and Practices as Needed based on Skillset, Demand, and Availability Keep Pipeline, Forecast, Time and Billing, Project and Activity Reporting Current based with Defined Tools and Meeting Submittal Deadlines. Support and Work with Expert Connect in Configuration, Bill of Material and Solution Definitions to ensure Accuracy and Quality of Orders What you will bring to the team: Bachelor's degree in Computer Science, Engineering, Business or related discipline; equivalent years of experience is acceptable At least 5 years of experience in an enterprise environment and a minimum of 2 years in a pre-sales technical role Excellent written, presentation, and verbal communication skills including demonstrated experience presenting technology recommendations from a business perspective Understanding of the industry, market, customers, competitors, suppliers, partners and capabilities of the business. Ability to communicate effectively with clients, colleagues and management. Professional, business-focused attitude and courteous manner towards clients, partners, and peers Ability to travel an average of 30% of the time Technology Focus and Requirements Comfortable interacting with employees at all levels of a large organization, including C-level executives in a technical pre-sales capacity and the ability to design and architect solutions from OEM validated designs from major industry leaders including: Cisco, Dell/EMC, HPE, NetApp, Nutanix, VMware. Extensive experience with enterprise network routing, switching, WAN, wired and wireless solutions. Strong working knowledge of Spine/Leaf and ACI/SDN topologies. Understanding of stand-alone and controller-based architectures. Active technical certifications from technology leaders like Cisco, Dell/EMC, HPE, Microsoft, NetApp, Nutanix, VMware, and other relevant network solutions. Zones offers a comprehensive Benefits package At Zones, we're proud to offer a comprehensive benefits package designed to support the well-being and success of our employees. Your health is important to us. Our benefits package includes private medical insurance, dental coverage, and access to a range of wellness programs aimed at promoting a healthy lifestyle. We believe that a healthy workforce is productive; we also operate a flexible and hybrid working policy. Also included is a workplace pension scheme, ensuring that you're building a solid foundation for retirement. Investing in your professional growth and development is a priority for us. Our benefits package includes opportunities for training and development, as we want to support you in reaching your career goals and unlocking your full potential. In addition to the core benefits outlined above, we offer a range of additional perks and benefits to enhance your experience as a valued member of our team. These may include discounts on gym memberships, retail purchases, travel packages, and more. At Zones, work is more than a job - it's an exciting career immersed in an inventive, collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.
Inc's Candidate Privacy Notice contains more details about the handling and use of the personal data of job applicants. For more information about our website privacy practices, please see our Privacy Statement. RVP, Digital Sales - Enterprise Retail UKI page is loaded RVP, Digital Sales - Enterprise Retail UKI Apply remote type Office - Flexible locations United Kingdom - London time type Full time posted on Posted 2 Days Ago job requisition id JR248852 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Digital Sales covers both Salesforce Marketing Cloud and Commerce Cloud solutions. Our Marketing Cloud is a powerful digital marketing platform that allows businesses to deliver personalized customer journeys across various channels. It's a one-stop solution for email, mobile, social, advertising, web personalization, content creation, content management, and data analysis. Commerce Cloud is our unified e-commerce platform that enables businesses to provide seamless shopping experiences across all digital channels - mobile, social, web, and store. It's designed to be a flexible, scalable solution that grows with your business. An opportunity exists in our Digital Sales organisation for a field sales leader looking to further their career in a hyper-growth, fast-paced and dynamic environment! We are seeking an exceptional and ambitious Sales Manager who will play a key role in driving strategic, Cloud sales initiatives across Enterprise Retail accounts for the UK region. Role Description: As a Sales Leader, you will play a key role leading a team of highly visible and motivated Sales Executives in our expanding UKI sales operation that generates revenue and achieves individual, team and organisational quotas. Our culture is a pivotal element of our success at Salesforce so your leadership will encompass strong energy, passion and the ability to lead a dynamic workforce. Ideal candidates should possess solid B2B sales and prior Enterprise Sales management experience. Your Impact: Development of a growing and diverse team who are seen as trusted advisors to our customer(s) and with internal team members Develop the Go-To-Market (GTM) strategy for the team to increase our relevance and fuel the expansion of our Digital Sales Cloud business area acrossRetail Supporting Account Executives by participating and leading in client meetings and engaging other corporate resources as required Management of a high performance team, including recruiting, hiring and training Build strong team unity, internal connections, and collaboration across the Salesforce eco-system Leading weekly forecast meetings Driving pipeline generation initiatives to improve revenue generating opportunities for the customer account(s) Mentor and professionally develop Account Executives regarding strategies to ensure a high level of closure rates and opportunity identification Engaging at the C-level in customer organisations Accurate reporting on sales activity and forecasting to Area Sales Management Consistently supervising and enhancing the sales activities of the team To be an enabler of an inclusive and winning team spirit Required skills: Consistent track record in building / managing sales teams Previous experience in solution sales (especially Software / SaaS / Cloud) Experience leading teams selling transformational technology solutions to major Enterprise and Commercial customers A level of interest in, and/or experience positioning/selling Marketing and Commerce technology solutions Strong demonstrated and proven sales experience, working with complex customers People management experience (directly or via matrix) Able to operate and navigate successfully in a matrix / multi-product sales environment A passion for building a growing and diverse team Proven ability to create and inspire impactful teams Excellent interpersonal skills; able to inspire and build trusted relationships (internally and externally) Passion for supporting team development, as well as for their own self-improvement Excellent negotiation skills A self-starter that can excel in a fast-paced environment Fluency in English Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.) Benefits & Perks Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all. Similar Jobs (2) RVP, Sales CBU South Africa remote type Office - Based locations 3 Locations time type Full time posted on Posted 13 Days Ago RVP, Digital Sales - Insurance & FinTech UKI remote type Office - Flexible locations 2 Locations time type Full time posted on Posted 5 Days Ago We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
Apr 29, 2024
Full time
Inc's Candidate Privacy Notice contains more details about the handling and use of the personal data of job applicants. For more information about our website privacy practices, please see our Privacy Statement. RVP, Digital Sales - Enterprise Retail UKI page is loaded RVP, Digital Sales - Enterprise Retail UKI Apply remote type Office - Flexible locations United Kingdom - London time type Full time posted on Posted 2 Days Ago job requisition id JR248852 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Digital Sales covers both Salesforce Marketing Cloud and Commerce Cloud solutions. Our Marketing Cloud is a powerful digital marketing platform that allows businesses to deliver personalized customer journeys across various channels. It's a one-stop solution for email, mobile, social, advertising, web personalization, content creation, content management, and data analysis. Commerce Cloud is our unified e-commerce platform that enables businesses to provide seamless shopping experiences across all digital channels - mobile, social, web, and store. It's designed to be a flexible, scalable solution that grows with your business. An opportunity exists in our Digital Sales organisation for a field sales leader looking to further their career in a hyper-growth, fast-paced and dynamic environment! We are seeking an exceptional and ambitious Sales Manager who will play a key role in driving strategic, Cloud sales initiatives across Enterprise Retail accounts for the UK region. Role Description: As a Sales Leader, you will play a key role leading a team of highly visible and motivated Sales Executives in our expanding UKI sales operation that generates revenue and achieves individual, team and organisational quotas. Our culture is a pivotal element of our success at Salesforce so your leadership will encompass strong energy, passion and the ability to lead a dynamic workforce. Ideal candidates should possess solid B2B sales and prior Enterprise Sales management experience. Your Impact: Development of a growing and diverse team who are seen as trusted advisors to our customer(s) and with internal team members Develop the Go-To-Market (GTM) strategy for the team to increase our relevance and fuel the expansion of our Digital Sales Cloud business area acrossRetail Supporting Account Executives by participating and leading in client meetings and engaging other corporate resources as required Management of a high performance team, including recruiting, hiring and training Build strong team unity, internal connections, and collaboration across the Salesforce eco-system Leading weekly forecast meetings Driving pipeline generation initiatives to improve revenue generating opportunities for the customer account(s) Mentor and professionally develop Account Executives regarding strategies to ensure a high level of closure rates and opportunity identification Engaging at the C-level in customer organisations Accurate reporting on sales activity and forecasting to Area Sales Management Consistently supervising and enhancing the sales activities of the team To be an enabler of an inclusive and winning team spirit Required skills: Consistent track record in building / managing sales teams Previous experience in solution sales (especially Software / SaaS / Cloud) Experience leading teams selling transformational technology solutions to major Enterprise and Commercial customers A level of interest in, and/or experience positioning/selling Marketing and Commerce technology solutions Strong demonstrated and proven sales experience, working with complex customers People management experience (directly or via matrix) Able to operate and navigate successfully in a matrix / multi-product sales environment A passion for building a growing and diverse team Proven ability to create and inspire impactful teams Excellent interpersonal skills; able to inspire and build trusted relationships (internally and externally) Passion for supporting team development, as well as for their own self-improvement Excellent negotiation skills A self-starter that can excel in a fast-paced environment Fluency in English Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.) Benefits & Perks Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all. Similar Jobs (2) RVP, Sales CBU South Africa remote type Office - Based locations 3 Locations time type Full time posted on Posted 13 Days Ago RVP, Digital Sales - Insurance & FinTech UKI remote type Office - Flexible locations 2 Locations time type Full time posted on Posted 5 Days Ago We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
We are working with a leading global data company dedicated to innovation and excellence. They are embarking on an exciting CRM transformation journey and seek a talented and experienced Transformation Manager to lead their Salesforce implementation. As a key player in the organization, you'll have the opportunity to shape the future of the CRM capabilities and drive meaningful change that impacts the entire organization. As the Transformation Manager, you will be responsible for owning the CRM transformation vision on behalf of the executive team. You will drive and lead this complex organizational change, working collaboratively with the senior leadership team, cross-functional stakeholders, third-party software providers, and system integrators to deliver the objectives and benefits of the CRM transformation program. This is a senior leadership role that reports directly to the executive sponsor, and you will have end-to-end accountability for the transformation process. Responsibilities: Develop and own the CRM transformation vision and strategy in alignment with the organization's goals and objectives. Lead and drive the execution of the CRM transformation program, ensuring successful implementation of Salesforce and associated processes. Utilize your expertise in Salesforce implementation to oversee the configuration, customization, and integration of Salesforce to meet business requirements. Lead change management efforts to ensure effective adoption of new CRM processes and technologies across the organization. Collaborate closely with senior leadership, cross-functional teams, and external partners to define project scope, objectives, and deliverables. Establish and maintain strong relationships with third-party software providers and system integrators to ensure smooth implementation and integration of Salesforce. Monitor and report on the progress of the CRM transformation program, identifying risks and issues and implementing mitigation strategies as needed. Provide regular updates to the executive team and other key stakeholders on the status of the transformation initiative. Drive continuous improvement initiatives to optimize CRM processes and enhance business outcomes. Qualifications : Proven track record of successfully leading large-scale CRM transformation programs, with hands-on experience implementing Salesforce. Demonstrated expertise in change management methodologies and tools, with a proven ability to drive organizational change and adoption of new technologies. Strong understanding of CRM principles, best practices, and technologies. Excellent leadership, communication, and stakeholder management skills. Ability to collaborate effectively with cross-functional teams and external partners. Strong analytical and problem-solving abilities, with a keen attention to detail. Project management certification (e.g., PMP, PRINCE2) is a plus. If you are a dynamic leader with a passion for driving organizational change, implementing transformative CRM solutions, and have hands-on experience with Salesforce, we want to hear from you!
Apr 29, 2024
Full time
We are working with a leading global data company dedicated to innovation and excellence. They are embarking on an exciting CRM transformation journey and seek a talented and experienced Transformation Manager to lead their Salesforce implementation. As a key player in the organization, you'll have the opportunity to shape the future of the CRM capabilities and drive meaningful change that impacts the entire organization. As the Transformation Manager, you will be responsible for owning the CRM transformation vision on behalf of the executive team. You will drive and lead this complex organizational change, working collaboratively with the senior leadership team, cross-functional stakeholders, third-party software providers, and system integrators to deliver the objectives and benefits of the CRM transformation program. This is a senior leadership role that reports directly to the executive sponsor, and you will have end-to-end accountability for the transformation process. Responsibilities: Develop and own the CRM transformation vision and strategy in alignment with the organization's goals and objectives. Lead and drive the execution of the CRM transformation program, ensuring successful implementation of Salesforce and associated processes. Utilize your expertise in Salesforce implementation to oversee the configuration, customization, and integration of Salesforce to meet business requirements. Lead change management efforts to ensure effective adoption of new CRM processes and technologies across the organization. Collaborate closely with senior leadership, cross-functional teams, and external partners to define project scope, objectives, and deliverables. Establish and maintain strong relationships with third-party software providers and system integrators to ensure smooth implementation and integration of Salesforce. Monitor and report on the progress of the CRM transformation program, identifying risks and issues and implementing mitigation strategies as needed. Provide regular updates to the executive team and other key stakeholders on the status of the transformation initiative. Drive continuous improvement initiatives to optimize CRM processes and enhance business outcomes. Qualifications : Proven track record of successfully leading large-scale CRM transformation programs, with hands-on experience implementing Salesforce. Demonstrated expertise in change management methodologies and tools, with a proven ability to drive organizational change and adoption of new technologies. Strong understanding of CRM principles, best practices, and technologies. Excellent leadership, communication, and stakeholder management skills. Ability to collaborate effectively with cross-functional teams and external partners. Strong analytical and problem-solving abilities, with a keen attention to detail. Project management certification (e.g., PMP, PRINCE2) is a plus. If you are a dynamic leader with a passion for driving organizational change, implementing transformative CRM solutions, and have hands-on experience with Salesforce, we want to hear from you!
Job Purpose As a Head of Portfolio, you will play a critical role in ensuring the successful, creation and implementation of the digital portfolio of the GLA. You will be responsible for developing and leading the internal and external engagement agenda on the digital, data, technology and transformation strategy, leading and implementing effective project and programme management strategies, ensuring successful portfolio, project and programme definition and assurance of delivery, and driving continuous improvement across the portfolio. In this role you will be accountable for the management of multi £million programmes and projects. Your leadership and technical expertise will therefore contribute to optimising resource allocation, risk management, and project and programme prioritisation, ultimately maximising business outcomes and achieving organisational objectives to become 'digital-first'. The Head of Portfolio will also be responsible for establishing a consistent approach to the whole delivery lifecycle from idea to initiation, to control, to closure and handover ensuring that compliance and accountabilities are embedded throughout. Setting the standards for the GLA digital portfolio, complex programme and project management across the organisation, leading a team and digital hub and bespoke framework. Principal Accountabilities 1.Portfolio Framework and Governance: Strategically design and implement the overall portfolio management framework aligned with the organisation's goals and Mayoral objectives. Establish and maintain portfolio governance processes, including project selection criteria, prioritisation, and decision-making frameworks. Set programme standards and define key performance indicators (KPIs) to measure portfolio performance and ensure alignment with strategic objectives. Provide regular portfolio status briefings to Mayors Office, senior management and wider external stakeholder groups. 2.Change Management Approach Be a strategic leader and demonstrate expertise in change management methodology across the organisation, guiding senior management decision and influencing Internal Change Board decisions. Own the change management and adoption methodologies across the organisation ensuring others follow best practice. Design and deliver a corporate digital communications strategy which includes working alongside the GLA's Internal Communications, GLA Collaboration Board and People Function teams Lead portfolio management across the GLA, including collaboration working collaboratively with shared service stakeholders to create a single roadmap of portfolio delivery for the GLA Lead the identification, evaluation, and selection of projects to be included in the digital portfolio. This should lead to the delivery and maintenance of a portfolio plan and roadmap showing key milestones, phase reviews and dependencies Create a centre of excellence within the DEU and central PMO for project managers and stakeholders to define project objectives, scope and success criteria. Conduct regular portfolio reviews to assess project health, identify risks, and propose mitigation strategies. Foster a culture of continuous improvement by implementing best practices, lessons learned, and feedback mechanisms across projects. 4.Resource and Capacity Planning: Taking a longer-term view, optimise resource allocation across the project portfolio, balancing workloads, identifying skills required, and resource availability. Collaborate with resource managers and department heads to forecast resource needs and identify any potential bottlenecks in the mid to long term. Assess and manage resource constraints including budgets, identify opportunities for resource optimisation, and make key recommendations for hiring or outsourcing when necessary. 5.Risk and Issue Management: Develop and implement risks and issues management strategies to proactively identify, assess, and mitigate project risks. Establish a risk and issue management framework and ensure adherence to risk and issue management processes across the portfolio. Provide guidance and support to senior project managers in risk and issue identification, analysis, and response planning. Monitor risk mitigation actions and issue monitoring and escalate critical risks and issues to senior management as needed. 6.Stakeholder Management: Work at the most senior level of the organisation to ensure successful delivery of a complex portfolio of change. Collaborate with key stakeholders to understand their requirements, expectations, and feedback on projects at Board level. Foster effective communication and engagement with stakeholders to ensure transparency and alignment throughout the project lifecycle. Demonstrate effective leadership by managing and resolving conflicts, issues, and escalations related to the project delivery and overall portfolio. Build strong relationships with executive management, project sponsors, and other stakeholders to ensure their support and endorsement of the portfolio strategy. Requirements Significant experence in portfolio, programme and project management, business administration, or a related field. Proven experience in senior project portfolio management, overseeing multiple projects simultaneously. In-depth knowledge of project management methodologies, tools, and best practices. Strong leadership skills with the ability to drive teams and projects to successful outcomes. Excellent strategic thinking and analytical abilities. Exceptional communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels. Strong problem-solving and decision-making capabilities. Proven track record of delivering projects on time, within budget, and meeting quality standards. Professional certifications such as PMP (Project Management Professional) or PfMP (Portfolio Management Professional) are a plus. Leadership qualities - strong EDI values-based approach to delivery Key Relationships Accountable to: Director of Digital Accountable for:DEU senior leadership team and any relevant programme budgets allocated to the post and the business management team Principal contacts:Executive Director of Corporate Services and Business Improvement, Directorate and Senior Leadership teams, Programme and Project Managers, GLA Senior Managers, relevant teams within the GLA, varied internal and external stakeholders. Building and Managing Relationship Level 4 indicators of effective performance Identifies and engages a diverse range of influential contacts within stakeholder and community groups, and partner organisations. Builds alliances to establish mutually beneficial working arrangements, openly sharing knowledge and insights. Actively challenges and addresses 'silo attitudes' to encourage effective relationships. Understands the complexities of political dynamics and uses this to manage relationships and resolve conflict effectively. Identifies clear win-win situations with external partners. Communicating and Influencing Level 4 indicators of effective performance Articulates self with credibility and conviction, encouraging buy-in to corporate position Influences the thinking of other organisations, encouraging them to deliver. Ensures that the organisation communicates inclusively with staff and external stakeholders. Acts as a credible and convincing spokesperson and negotiator. Instils a corporate commitment to accessible communication. Stakeholder Focus Level 4 indicators of effective performance Adapts public facing position based on the context behind stakeholder needs and requests. Committed to meeting the needs of Londoners. Manages partner organisations and Londoners' expectations by anticipating and influencing changing priorities. Instils a culture that encourages staff to think about meeting Londoners' needs first. Builds the confidence of staff, partner organisations and Londoners by ensuring the delivery of quality work. Responding to Pressure and Change Level 4 indicators of effective performance Demonstrates resilience in the face of challenge from staff, media and partner organisations. Shows positivity in the face of external pressure, minimising negative impact. Drives a culture of continuous improvement. Sets the direction for organisational development and ensures effective communication of change initiatives. Strategic Thinking Level 4 indicators of effective performance Develops a positive and compelling vision of London's future potential, demonstrating confidence in the strategic direction. Translates an understanding of the complex and diverse threats and issues facing London into positive action. Proactively involves partners in strategic thinking, incorporating their views into plans and working with them to align strategic priorities. Sets organisational priorities by identifying where time and investment is needed most. Generates and leads strategic initiatives that reflects the GLA and London Council's position as regional authorities. Decision Making Level 4 indicators of effective performance Makes difficult decisions for the long-term benefit of the organisation . click apply for full job details
Apr 29, 2024
Full time
Job Purpose As a Head of Portfolio, you will play a critical role in ensuring the successful, creation and implementation of the digital portfolio of the GLA. You will be responsible for developing and leading the internal and external engagement agenda on the digital, data, technology and transformation strategy, leading and implementing effective project and programme management strategies, ensuring successful portfolio, project and programme definition and assurance of delivery, and driving continuous improvement across the portfolio. In this role you will be accountable for the management of multi £million programmes and projects. Your leadership and technical expertise will therefore contribute to optimising resource allocation, risk management, and project and programme prioritisation, ultimately maximising business outcomes and achieving organisational objectives to become 'digital-first'. The Head of Portfolio will also be responsible for establishing a consistent approach to the whole delivery lifecycle from idea to initiation, to control, to closure and handover ensuring that compliance and accountabilities are embedded throughout. Setting the standards for the GLA digital portfolio, complex programme and project management across the organisation, leading a team and digital hub and bespoke framework. Principal Accountabilities 1.Portfolio Framework and Governance: Strategically design and implement the overall portfolio management framework aligned with the organisation's goals and Mayoral objectives. Establish and maintain portfolio governance processes, including project selection criteria, prioritisation, and decision-making frameworks. Set programme standards and define key performance indicators (KPIs) to measure portfolio performance and ensure alignment with strategic objectives. Provide regular portfolio status briefings to Mayors Office, senior management and wider external stakeholder groups. 2.Change Management Approach Be a strategic leader and demonstrate expertise in change management methodology across the organisation, guiding senior management decision and influencing Internal Change Board decisions. Own the change management and adoption methodologies across the organisation ensuring others follow best practice. Design and deliver a corporate digital communications strategy which includes working alongside the GLA's Internal Communications, GLA Collaboration Board and People Function teams Lead portfolio management across the GLA, including collaboration working collaboratively with shared service stakeholders to create a single roadmap of portfolio delivery for the GLA Lead the identification, evaluation, and selection of projects to be included in the digital portfolio. This should lead to the delivery and maintenance of a portfolio plan and roadmap showing key milestones, phase reviews and dependencies Create a centre of excellence within the DEU and central PMO for project managers and stakeholders to define project objectives, scope and success criteria. Conduct regular portfolio reviews to assess project health, identify risks, and propose mitigation strategies. Foster a culture of continuous improvement by implementing best practices, lessons learned, and feedback mechanisms across projects. 4.Resource and Capacity Planning: Taking a longer-term view, optimise resource allocation across the project portfolio, balancing workloads, identifying skills required, and resource availability. Collaborate with resource managers and department heads to forecast resource needs and identify any potential bottlenecks in the mid to long term. Assess and manage resource constraints including budgets, identify opportunities for resource optimisation, and make key recommendations for hiring or outsourcing when necessary. 5.Risk and Issue Management: Develop and implement risks and issues management strategies to proactively identify, assess, and mitigate project risks. Establish a risk and issue management framework and ensure adherence to risk and issue management processes across the portfolio. Provide guidance and support to senior project managers in risk and issue identification, analysis, and response planning. Monitor risk mitigation actions and issue monitoring and escalate critical risks and issues to senior management as needed. 6.Stakeholder Management: Work at the most senior level of the organisation to ensure successful delivery of a complex portfolio of change. Collaborate with key stakeholders to understand their requirements, expectations, and feedback on projects at Board level. Foster effective communication and engagement with stakeholders to ensure transparency and alignment throughout the project lifecycle. Demonstrate effective leadership by managing and resolving conflicts, issues, and escalations related to the project delivery and overall portfolio. Build strong relationships with executive management, project sponsors, and other stakeholders to ensure their support and endorsement of the portfolio strategy. Requirements Significant experence in portfolio, programme and project management, business administration, or a related field. Proven experience in senior project portfolio management, overseeing multiple projects simultaneously. In-depth knowledge of project management methodologies, tools, and best practices. Strong leadership skills with the ability to drive teams and projects to successful outcomes. Excellent strategic thinking and analytical abilities. Exceptional communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels. Strong problem-solving and decision-making capabilities. Proven track record of delivering projects on time, within budget, and meeting quality standards. Professional certifications such as PMP (Project Management Professional) or PfMP (Portfolio Management Professional) are a plus. Leadership qualities - strong EDI values-based approach to delivery Key Relationships Accountable to: Director of Digital Accountable for:DEU senior leadership team and any relevant programme budgets allocated to the post and the business management team Principal contacts:Executive Director of Corporate Services and Business Improvement, Directorate and Senior Leadership teams, Programme and Project Managers, GLA Senior Managers, relevant teams within the GLA, varied internal and external stakeholders. Building and Managing Relationship Level 4 indicators of effective performance Identifies and engages a diverse range of influential contacts within stakeholder and community groups, and partner organisations. Builds alliances to establish mutually beneficial working arrangements, openly sharing knowledge and insights. Actively challenges and addresses 'silo attitudes' to encourage effective relationships. Understands the complexities of political dynamics and uses this to manage relationships and resolve conflict effectively. Identifies clear win-win situations with external partners. Communicating and Influencing Level 4 indicators of effective performance Articulates self with credibility and conviction, encouraging buy-in to corporate position Influences the thinking of other organisations, encouraging them to deliver. Ensures that the organisation communicates inclusively with staff and external stakeholders. Acts as a credible and convincing spokesperson and negotiator. Instils a corporate commitment to accessible communication. Stakeholder Focus Level 4 indicators of effective performance Adapts public facing position based on the context behind stakeholder needs and requests. Committed to meeting the needs of Londoners. Manages partner organisations and Londoners' expectations by anticipating and influencing changing priorities. Instils a culture that encourages staff to think about meeting Londoners' needs first. Builds the confidence of staff, partner organisations and Londoners by ensuring the delivery of quality work. Responding to Pressure and Change Level 4 indicators of effective performance Demonstrates resilience in the face of challenge from staff, media and partner organisations. Shows positivity in the face of external pressure, minimising negative impact. Drives a culture of continuous improvement. Sets the direction for organisational development and ensures effective communication of change initiatives. Strategic Thinking Level 4 indicators of effective performance Develops a positive and compelling vision of London's future potential, demonstrating confidence in the strategic direction. Translates an understanding of the complex and diverse threats and issues facing London into positive action. Proactively involves partners in strategic thinking, incorporating their views into plans and working with them to align strategic priorities. Sets organisational priorities by identifying where time and investment is needed most. Generates and leads strategic initiatives that reflects the GLA and London Council's position as regional authorities. Decision Making Level 4 indicators of effective performance Makes difficult decisions for the long-term benefit of the organisation . click apply for full job details
Salary 65,000 - 75,000 GBP per year Requirements: - Significant experience of PHP (Symfony, Laravel), OOP, Design patterns. SQL (MySQL) Analytical mind with problem-solving aptitude Ability to work independently. Proven ability to self-motivate, work to deadlines and great attention to detail Solid understanding of best practices around coding standards, security, and performance Strong interpersonal skills, ability to present and liaise with all team members across the Group. Responsibilities: - We are looking for an experienced Senior Developer for our products, to work within our existing Engineering team in a fast- growing company. If you want to create your own footprint and grow in an exciting company with a flagship product based in Asia and Australia, then look no further. This role requires the ability to be part of a cross-functional team that's responsible for the full software development life cycle, from conception to deployment. Key Duties & Accountabilities: Backend development Write well designed, testable, efficient code by using best software development practices Responsible for maintaining, expanding, and scaling our product Keeping up to date with emerging technologies/industry trends and apply them into operations and activities The successful applicant should be comfortable around coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility. Technologies: - PHP - OOP - MySQL - Symfony - Laravel More: Telum Media creates connections between the media and public relations sectors using our industry-focused online media contacts database, events, news and communications channels. We help public relations firms and in-house communication teams connect with the right journalists and media outlets at the right time. Our teams across the Asia Pacific region work diligently to ensure our media contacts platform is up-to-date, rich in helpful information and user-friendly. Also, we facilitate events that forge meaningful connections for clients and the industry. We work with journalists to publish short and long-form content, support calls for help with our media requests, and industry recruitment with our jobs board. We are seeking someone to join our growing information and tech company established as a market leader. We are looking for an ambitious Senior Developer to join our Team in London. As part of the Engineering Team, you will work in a fast-paced environment with the existing team and other functions across the group. Our business is built by a diverse team of web developers, administrators, QA analysts, sales executives and many more. Globally we are united by our shared values and passion that drive our culture. We are a highly collaborative and passionate team, based in an incredible location in Central London and can offer plenty of variety and stimulation for the successful candidate, alongside fantastic career prospects. We offer flexible remote working opportunities dependent on candidate. Find out more at
Apr 29, 2024
Full time
Salary 65,000 - 75,000 GBP per year Requirements: - Significant experience of PHP (Symfony, Laravel), OOP, Design patterns. SQL (MySQL) Analytical mind with problem-solving aptitude Ability to work independently. Proven ability to self-motivate, work to deadlines and great attention to detail Solid understanding of best practices around coding standards, security, and performance Strong interpersonal skills, ability to present and liaise with all team members across the Group. Responsibilities: - We are looking for an experienced Senior Developer for our products, to work within our existing Engineering team in a fast- growing company. If you want to create your own footprint and grow in an exciting company with a flagship product based in Asia and Australia, then look no further. This role requires the ability to be part of a cross-functional team that's responsible for the full software development life cycle, from conception to deployment. Key Duties & Accountabilities: Backend development Write well designed, testable, efficient code by using best software development practices Responsible for maintaining, expanding, and scaling our product Keeping up to date with emerging technologies/industry trends and apply them into operations and activities The successful applicant should be comfortable around coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility. Technologies: - PHP - OOP - MySQL - Symfony - Laravel More: Telum Media creates connections between the media and public relations sectors using our industry-focused online media contacts database, events, news and communications channels. We help public relations firms and in-house communication teams connect with the right journalists and media outlets at the right time. Our teams across the Asia Pacific region work diligently to ensure our media contacts platform is up-to-date, rich in helpful information and user-friendly. Also, we facilitate events that forge meaningful connections for clients and the industry. We work with journalists to publish short and long-form content, support calls for help with our media requests, and industry recruitment with our jobs board. We are seeking someone to join our growing information and tech company established as a market leader. We are looking for an ambitious Senior Developer to join our Team in London. As part of the Engineering Team, you will work in a fast-paced environment with the existing team and other functions across the group. Our business is built by a diverse team of web developers, administrators, QA analysts, sales executives and many more. Globally we are united by our shared values and passion that drive our culture. We are a highly collaborative and passionate team, based in an incredible location in Central London and can offer plenty of variety and stimulation for the successful candidate, alongside fantastic career prospects. We offer flexible remote working opportunities dependent on candidate. Find out more at
Salary 35,000 - 65,000 GBP per year Requirements: 2 years of experience in a technical role preferably with experience of Oracle SQL database queries - Strong verbal and written communication skills - Enthusiastic team player at all levels (individual contributor to executive) - Ability to reason logically and provide and document technical solutions - Ability to work on multiple projects and deliverables simultaneously with minimal direction - High Competency in Excel, Word, PowerPoint. - Experience in Financial reporting would be an advantage but is not essential - Experience within a Real Estate context would be preferable Responsibilities: The creation of new and the enhancement of existing product integrations using; SQL Server Integration Services (SSIS) and proprietary tools - Web Services built on the SOAP protocol or the REST architecture using the JSON or XML messaging formats (including the creation of WSDL and XSD files). - Using automated API testing tools such as SoapUI. - Supporting the SaaS Services team to implement SFTP on behalf of clients - Provide ETL services using proprietary tools which involves working closely with the client to migrate data from third-party systems - Knowledge of C# and the .NET framework including the use of the Visual Studio IDE to enhance the existing application. - Knowledge of document management systems such as SharePoint is an advantage. - Team Foundation Server (TFS) Source Code Management using Team Foundation Version Control (TFVC). - The creation of new reports using native T-SQL, Stored Procedures and proprietary tools - Working with front end developers to produce data for our software products and report layout designers to produce layouts to meet customer specifications - Optimizing the performance of production databases - Write technical business documentation including report specifications - Assist clients and the team in software configuration, report building, testing, and deployment - Manage project timelines, risks, and dependencies, and actively resolve project-related issues as they arise - Be proactive, determined, and supportive in problem-solving within the team - Raise and follow-up internal cases for development change requests, and action Project Manager and Consultant requests. - All other duties as assigned Technologies: - SSIS - .NET Framework - SQL More: Joining MRI Software means teaming up with the world's most innovative and comprehensive provider of real estate technology with over 50 years in the space. It means being welcomed into a family of industry professionals who are united in giving organisations the freedom to transform the way communities live, work and play. The only way to carry out that mission is to hire the absolute best employees on earth. People like you! Be a part of a progressive workplace environment where you can learn from the best and where your personal journey is taken seriously. Work alongside an established and leading proposition which continues to redefine the proptech world. Join a business where all 2,000+ of our immensely talented employees are listened to and make a real difference. And we know how to reward outstanding performance, recognise effort, and celebrate our wins in style. Enjoy unrivalled benefits such as our Flexi Friday scheme, employer contributed pensions, private medical insurance, eligibility for an annual performance bonus, tuition reimbursement and much more! Amazing growth takes amazing employees. Are you up to the challenge? Company Overview: MRI Software delivers innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices in across the United States, the United Kingdom, Hong Kong, Singapore, Sydney, South Africa, New Zealand, Canada, India, and Ireland with over 1800 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer.
Apr 29, 2024
Full time
Salary 35,000 - 65,000 GBP per year Requirements: 2 years of experience in a technical role preferably with experience of Oracle SQL database queries - Strong verbal and written communication skills - Enthusiastic team player at all levels (individual contributor to executive) - Ability to reason logically and provide and document technical solutions - Ability to work on multiple projects and deliverables simultaneously with minimal direction - High Competency in Excel, Word, PowerPoint. - Experience in Financial reporting would be an advantage but is not essential - Experience within a Real Estate context would be preferable Responsibilities: The creation of new and the enhancement of existing product integrations using; SQL Server Integration Services (SSIS) and proprietary tools - Web Services built on the SOAP protocol or the REST architecture using the JSON or XML messaging formats (including the creation of WSDL and XSD files). - Using automated API testing tools such as SoapUI. - Supporting the SaaS Services team to implement SFTP on behalf of clients - Provide ETL services using proprietary tools which involves working closely with the client to migrate data from third-party systems - Knowledge of C# and the .NET framework including the use of the Visual Studio IDE to enhance the existing application. - Knowledge of document management systems such as SharePoint is an advantage. - Team Foundation Server (TFS) Source Code Management using Team Foundation Version Control (TFVC). - The creation of new reports using native T-SQL, Stored Procedures and proprietary tools - Working with front end developers to produce data for our software products and report layout designers to produce layouts to meet customer specifications - Optimizing the performance of production databases - Write technical business documentation including report specifications - Assist clients and the team in software configuration, report building, testing, and deployment - Manage project timelines, risks, and dependencies, and actively resolve project-related issues as they arise - Be proactive, determined, and supportive in problem-solving within the team - Raise and follow-up internal cases for development change requests, and action Project Manager and Consultant requests. - All other duties as assigned Technologies: - SSIS - .NET Framework - SQL More: Joining MRI Software means teaming up with the world's most innovative and comprehensive provider of real estate technology with over 50 years in the space. It means being welcomed into a family of industry professionals who are united in giving organisations the freedom to transform the way communities live, work and play. The only way to carry out that mission is to hire the absolute best employees on earth. People like you! Be a part of a progressive workplace environment where you can learn from the best and where your personal journey is taken seriously. Work alongside an established and leading proposition which continues to redefine the proptech world. Join a business where all 2,000+ of our immensely talented employees are listened to and make a real difference. And we know how to reward outstanding performance, recognise effort, and celebrate our wins in style. Enjoy unrivalled benefits such as our Flexi Friday scheme, employer contributed pensions, private medical insurance, eligibility for an annual performance bonus, tuition reimbursement and much more! Amazing growth takes amazing employees. Are you up to the challenge? Company Overview: MRI Software delivers innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices in across the United States, the United Kingdom, Hong Kong, Singapore, Sydney, South Africa, New Zealand, Canada, India, and Ireland with over 1800 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer.
About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide . Fresha is used by 110,000+ businesses and 450,000+ stylists and professionals worldwide , processing over 1 Billion appointments to date . The company is headquartered in London, United Kingdom , with global offices located in New York City , Vancouver , Sydney , Amsterdam , Dubai and Warsaw . Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram , Facebook and Google. Role overview Given our exciting and progressive growth plans, we are looking for an exceptional Senior Product Manager to come and join our global business. Reporting directly into the Head of Product , and working collaboratively with engineers , designers , data analysts, and marketeers in an innovative environment , you will be accountable for leading two squads helping our partners manage their money and responsible for payments, money transfers, banking, and embedded finance. This is a great opportunity for someone looking to work in a fast-paced and changing environment , who likes to work autonomously , enjoys a challenge and wants to make an impact . What you will be doing Insightfulness - Conducting market and user research to become the in-house expert on industry trends and best practices. Strategic Innovation - Developing a comprehensive, innovative product strategy for your workstream, aligned with business objectives and market trends. Data-Driven - Driving the product roadmap, prioritising features and making data-driven decisions based on user feedback and market insights. End-to-End Leadership - Leading end-to-end product development, from ideation to launch and beyond, ensuring timely delivery and high-quality execution. Cross-functional collaboration - working closely with cross-functional teams, including engineering, design, marketing, and operations, to define product requirements and specifications. Stakeholder Alignment - Collaborating with internal stakeholders, including executives, marketing teams, and operations, to align product strategy with business objectives. Transparency - Communicating product vision, progress, and results to stakeholders, ensuring transparency and building strong working relationships. This list is not exhaustive and there may be other activities you are required to deliver. To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week. What we are looking for Experience - 5+ years of product management experience, preferably in a scale-up B2B SaaS company within banking, fintec, or related industries. Product Leader - Proven track record of successfully leading and delivering complex software products and features, ideally in the areas of payments, KYC, open banking, or embedded finance. Strategic - Strong analytical skills, with the ability to translate data and insights into actionable product strategies and roadmap plans. Agile- Experience working in an agile development environment, employing iterative and data-driven methodologies. Influential Communicator- Exceptional communication and leadership skills, with the ability to influence and collaborate effectively across cross-functional teams and stakeholders. Customer-centric Mindset - with a passion for understanding customer needs and delivering exceptional user experiences. Resourcefulness - Entrepreneurial spirit, with the ability to thrive in a fast-paced, dynamic scaleup environment. Relationship - Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards Team Player - Happy to roll sleeves up and assist the team when required (team player) Adaptability - Comfortable working in a fast-paced and changing environment At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role. Interview Process Screen call - Video-call with a member from the Talent Team - 30m 1st Stage - Video-call with Hiring Manager - 45-60m 2nd Stage - Video-call with Hiring Team - 45-60m We aim to finalise the entire interview process and deliver feedback within 3 weeks. Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe. Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Apr 29, 2024
Full time
About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide . Fresha is used by 110,000+ businesses and 450,000+ stylists and professionals worldwide , processing over 1 Billion appointments to date . The company is headquartered in London, United Kingdom , with global offices located in New York City , Vancouver , Sydney , Amsterdam , Dubai and Warsaw . Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram , Facebook and Google. Role overview Given our exciting and progressive growth plans, we are looking for an exceptional Senior Product Manager to come and join our global business. Reporting directly into the Head of Product , and working collaboratively with engineers , designers , data analysts, and marketeers in an innovative environment , you will be accountable for leading two squads helping our partners manage their money and responsible for payments, money transfers, banking, and embedded finance. This is a great opportunity for someone looking to work in a fast-paced and changing environment , who likes to work autonomously , enjoys a challenge and wants to make an impact . What you will be doing Insightfulness - Conducting market and user research to become the in-house expert on industry trends and best practices. Strategic Innovation - Developing a comprehensive, innovative product strategy for your workstream, aligned with business objectives and market trends. Data-Driven - Driving the product roadmap, prioritising features and making data-driven decisions based on user feedback and market insights. End-to-End Leadership - Leading end-to-end product development, from ideation to launch and beyond, ensuring timely delivery and high-quality execution. Cross-functional collaboration - working closely with cross-functional teams, including engineering, design, marketing, and operations, to define product requirements and specifications. Stakeholder Alignment - Collaborating with internal stakeholders, including executives, marketing teams, and operations, to align product strategy with business objectives. Transparency - Communicating product vision, progress, and results to stakeholders, ensuring transparency and building strong working relationships. This list is not exhaustive and there may be other activities you are required to deliver. To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week. What we are looking for Experience - 5+ years of product management experience, preferably in a scale-up B2B SaaS company within banking, fintec, or related industries. Product Leader - Proven track record of successfully leading and delivering complex software products and features, ideally in the areas of payments, KYC, open banking, or embedded finance. Strategic - Strong analytical skills, with the ability to translate data and insights into actionable product strategies and roadmap plans. Agile- Experience working in an agile development environment, employing iterative and data-driven methodologies. Influential Communicator- Exceptional communication and leadership skills, with the ability to influence and collaborate effectively across cross-functional teams and stakeholders. Customer-centric Mindset - with a passion for understanding customer needs and delivering exceptional user experiences. Resourcefulness - Entrepreneurial spirit, with the ability to thrive in a fast-paced, dynamic scaleup environment. Relationship - Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards Team Player - Happy to roll sleeves up and assist the team when required (team player) Adaptability - Comfortable working in a fast-paced and changing environment At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role. Interview Process Screen call - Video-call with a member from the Talent Team - 30m 1st Stage - Video-call with Hiring Manager - 45-60m 2nd Stage - Video-call with Hiring Team - 45-60m We aim to finalise the entire interview process and deliver feedback within 3 weeks. Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe. Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account Manager Witney / Oxford Oxfordshire Based Hybrid Home Working 3-4 days £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web ApplicationsClients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills:Account ManagementFantastic communication and relationship building skillsWaterfall and Agile Projects About us: Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thingCollaborative - we work togetherConfident - we demonstrate our expertiseAttentive - we pay attention to detail and are supportiveInquisitive - we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients.You'll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You'll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs+ Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity+ Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports+ Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance+ Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy+ Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients+ Experience delivering both waterfall and agile projects in an agency environment+ Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication+ Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders+ Enjoy working with and gaining an understanding of digital solutions+ Proud of providing exceptional service and quality, ensuring a happy client What's on Offer: + 25-30 days leave+ Private medical+ Contributory pension+ EV leasing+ Hybrid working with at least 3 days in the office+ And more ! Your Experience / Background / Previous Roles May Include:Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 28, 2024
Full time
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account Manager Witney / Oxford Oxfordshire Based Hybrid Home Working 3-4 days £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web ApplicationsClients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills:Account ManagementFantastic communication and relationship building skillsWaterfall and Agile Projects About us: Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thingCollaborative - we work togetherConfident - we demonstrate our expertiseAttentive - we pay attention to detail and are supportiveInquisitive - we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients.You'll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You'll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs+ Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity+ Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports+ Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance+ Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy+ Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients+ Experience delivering both waterfall and agile projects in an agency environment+ Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication+ Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders+ Enjoy working with and gaining an understanding of digital solutions+ Proud of providing exceptional service and quality, ensuring a happy client What's on Offer: + 25-30 days leave+ Private medical+ Contributory pension+ EV leasing+ Hybrid working with at least 3 days in the office+ And more ! Your Experience / Background / Previous Roles May Include:Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
WHAT YOU'LL DO As a Solutions Architect, you will be part of the One-Time Services team that owns the critical early integration and onboarding phase of the customer lifecycle. You will be valued for data architecture & design guidance, technical implementation guidance, product subject-matter-expertise, advanced use-case solutioning, and ongoing alignment with our service partners. Your focus will be to own multiple complex integrations of Braze's product and act as the technical conduit between Braze, our partners and the client's product and engineering team. You will work alongside an account team consisting of Sales, Customer Onboarding Managers, Partner Engagement Managers, Customer Success Managers, and be responsible for rapidly understanding each client's business and technical requirements and driving them to realize a fast time-to-value from their investment in Braze as efficiently as possible. In addition, you will support clients tackle complex use cases and customization of Braze's product by articulating and positioning Braze value in workshops, meetings, written, and documented communications working with our Technical, Education, Product and Product Marketing teams as needed. This is an opportunity to bring your experience as a solutions architect, product and implementation expert, business analyst, technical support representative, or client success professional along with a high level of technical competence, curiosity and focus to the team. Engage with customer product, engineering, and marketing teams to understand their requirements, goals for using Braze and how the platform will fit into their technical architecture Facilitate and support product functionality inquiries and technical aspects of customer onboarding to maximize time to value and drive product completeness for customers Communicate effectively with customers, partners and internal teams to document technical requirements, schedules, goals/metrics, customer interactions and risks/blockers to drive positive customer outcomes Support Customer Onboarding Managers & Partner Engagement Managers by providing strategic solutions to complex use cases and translating these into actionable steps for customers Design technical implementation plans, target information architectures and scopes of work in partnership with customers and partners to suit their requirements Support customers in achieving effective and efficient SDK and API integrations with Braze Design and deliver technically focused workshops and enablements to empower customer product and engineering teams to use Braze independently and efficiently Troubleshoot technical issues reported by customers during the implementation process and provide solutions Support and design tools that will enhance the efficiency of customer integrations & onboarding WHO YOU ARE 1+ years relevant experience in a related area, for example, marketing, mobile marketing, implementation, technical support, business analyst, technical account management and/or customer success professional working with customer accounts of varying sizes and complexity You have strong product command and technical domain knowledge of two or more of the following: SaaS, Marketing, Mobile, APIs or Programming You are an excellent written and verbal communicator with strong influencing skills and unparalleled follow up You're known for being a team player and work well with internal and external stakeholders (technical resources, project management teams, customer executives, service partners) You are a problem solver, with a high level of intellectual curiosity You see opportunity and growth in learning more about what you do and how it impacts others
Apr 28, 2024
Full time
WHAT YOU'LL DO As a Solutions Architect, you will be part of the One-Time Services team that owns the critical early integration and onboarding phase of the customer lifecycle. You will be valued for data architecture & design guidance, technical implementation guidance, product subject-matter-expertise, advanced use-case solutioning, and ongoing alignment with our service partners. Your focus will be to own multiple complex integrations of Braze's product and act as the technical conduit between Braze, our partners and the client's product and engineering team. You will work alongside an account team consisting of Sales, Customer Onboarding Managers, Partner Engagement Managers, Customer Success Managers, and be responsible for rapidly understanding each client's business and technical requirements and driving them to realize a fast time-to-value from their investment in Braze as efficiently as possible. In addition, you will support clients tackle complex use cases and customization of Braze's product by articulating and positioning Braze value in workshops, meetings, written, and documented communications working with our Technical, Education, Product and Product Marketing teams as needed. This is an opportunity to bring your experience as a solutions architect, product and implementation expert, business analyst, technical support representative, or client success professional along with a high level of technical competence, curiosity and focus to the team. Engage with customer product, engineering, and marketing teams to understand their requirements, goals for using Braze and how the platform will fit into their technical architecture Facilitate and support product functionality inquiries and technical aspects of customer onboarding to maximize time to value and drive product completeness for customers Communicate effectively with customers, partners and internal teams to document technical requirements, schedules, goals/metrics, customer interactions and risks/blockers to drive positive customer outcomes Support Customer Onboarding Managers & Partner Engagement Managers by providing strategic solutions to complex use cases and translating these into actionable steps for customers Design technical implementation plans, target information architectures and scopes of work in partnership with customers and partners to suit their requirements Support customers in achieving effective and efficient SDK and API integrations with Braze Design and deliver technically focused workshops and enablements to empower customer product and engineering teams to use Braze independently and efficiently Troubleshoot technical issues reported by customers during the implementation process and provide solutions Support and design tools that will enhance the efficiency of customer integrations & onboarding WHO YOU ARE 1+ years relevant experience in a related area, for example, marketing, mobile marketing, implementation, technical support, business analyst, technical account management and/or customer success professional working with customer accounts of varying sizes and complexity You have strong product command and technical domain knowledge of two or more of the following: SaaS, Marketing, Mobile, APIs or Programming You are an excellent written and verbal communicator with strong influencing skills and unparalleled follow up You're known for being a team player and work well with internal and external stakeholders (technical resources, project management teams, customer executives, service partners) You are a problem solver, with a high level of intellectual curiosity You see opportunity and growth in learning more about what you do and how it impacts others
3rd Line Engineer (Azure, M365, VMWare & Network Infrastructure) - Leeds - Hybrid - £35,000 - £40,000 Azure, M365, VMWare & Network Infrastructure Leeds - Hybrid (2/3x Onsite Per Week) £35,000 - £40,000 Role Are you currently working in 3rd line Infrastructure support and looking for your next challenge? I have partnered with one of the UK's fastest growing MSPs on their executive search for an experienced and ambitious engineer. The successful candidate will come in as a senior to one of the Pods, where they will act as an escalation point for 2 junior engineers as well as delivery project work. Typically project work varies across public and private sector with shorter O365 migrations to longer On-Prem to Azure projects. You will typically work on these projects end-to-end and will have clients assigned to you so it will be a case of developing a long term relationship. As the MSP is an MS Partner, we require excellent MS, Azure & O365 proficiency. Experience in Software/Programs that tie into this are very beneficial, i.e. SharePoint, Intune, VMware. You will be client facing with this role, gaining commercial experience so whether you'd like to hone into your leadership skills, specialise into AZ (or anything else), get some qualifications or bridge into account management this company gives you a great opportunities. Requirements M365, Azure, Intune, SharePoint VMware Networking MSP Experience PowerShell (Preferred) Excellent Communication Benefits Paid Training & Certifications Flexible Hybrid Schedule Client Solution Consulting The Company A boutique MSP, who are very well established and part of a larger national group. Whilst having the capacity of a larger firm, they've been able to foster a family feel around the office. From a learning and development standpoint, as you'd be working with a variety of public and private sector clients you'd be gaining a broad range of experience. Clients are assigned to Pods so you'll be building long term relationships and not just completing a project and moving forwards. They pay in full for all training and certifications and have set aside study days for anyone looking to prep for exams. Apply Now! If you're looking for the next step in your career and have a skill set which consists of 3rd line Infrastructure Projects and Support then waste no time and apply for this role immediately. 3rd Line Engineer (Azure, M365, VMWare & Network Infrastructure) - Leeds - Hybrid - £35,000 - £40,000 Azure, M365, VMWare & Network Infrastructure Leeds - Hybrid (2/3x Onsite Per Week) £35,000 - £40,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Apr 27, 2024
Full time
3rd Line Engineer (Azure, M365, VMWare & Network Infrastructure) - Leeds - Hybrid - £35,000 - £40,000 Azure, M365, VMWare & Network Infrastructure Leeds - Hybrid (2/3x Onsite Per Week) £35,000 - £40,000 Role Are you currently working in 3rd line Infrastructure support and looking for your next challenge? I have partnered with one of the UK's fastest growing MSPs on their executive search for an experienced and ambitious engineer. The successful candidate will come in as a senior to one of the Pods, where they will act as an escalation point for 2 junior engineers as well as delivery project work. Typically project work varies across public and private sector with shorter O365 migrations to longer On-Prem to Azure projects. You will typically work on these projects end-to-end and will have clients assigned to you so it will be a case of developing a long term relationship. As the MSP is an MS Partner, we require excellent MS, Azure & O365 proficiency. Experience in Software/Programs that tie into this are very beneficial, i.e. SharePoint, Intune, VMware. You will be client facing with this role, gaining commercial experience so whether you'd like to hone into your leadership skills, specialise into AZ (or anything else), get some qualifications or bridge into account management this company gives you a great opportunities. Requirements M365, Azure, Intune, SharePoint VMware Networking MSP Experience PowerShell (Preferred) Excellent Communication Benefits Paid Training & Certifications Flexible Hybrid Schedule Client Solution Consulting The Company A boutique MSP, who are very well established and part of a larger national group. Whilst having the capacity of a larger firm, they've been able to foster a family feel around the office. From a learning and development standpoint, as you'd be working with a variety of public and private sector clients you'd be gaining a broad range of experience. Clients are assigned to Pods so you'll be building long term relationships and not just completing a project and moving forwards. They pay in full for all training and certifications and have set aside study days for anyone looking to prep for exams. Apply Now! If you're looking for the next step in your career and have a skill set which consists of 3rd line Infrastructure Projects and Support then waste no time and apply for this role immediately. 3rd Line Engineer (Azure, M365, VMWare & Network Infrastructure) - Leeds - Hybrid - £35,000 - £40,000 Azure, M365, VMWare & Network Infrastructure Leeds - Hybrid (2/3x Onsite Per Week) £35,000 - £40,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account Manager Witney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web ApplicationsClients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills:Account ManagementFantastic communication and relationship building skillsWaterfall and Agile Projects About us: Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thingCollaborative - we work togetherConfident - we demonstrate our expertiseAttentive - we pay attention to detail and are supportiveInquisitive - we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients.You'll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You'll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs+ Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity+ Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports+ Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance+ Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy+ Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients+ Experience delivering both waterfall and agile projects in an agency environment+ Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication+ Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders+ Enjoy working with and gaining an understanding of digital solutions+ Proud of providing exceptional service and quality, ensuring a happy client What's on Offer: + 25-30 days leave+ Private medical+ Contributory pension+ EV leasing+ Hybrid working with at least 2 days in the office+ And more ! Your Experience / Background / Previous Roles May Include:Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 27, 2024
Full time
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account Manager Witney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web ApplicationsClients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills:Account ManagementFantastic communication and relationship building skillsWaterfall and Agile Projects About us: Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thingCollaborative - we work togetherConfident - we demonstrate our expertiseAttentive - we pay attention to detail and are supportiveInquisitive - we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients.You'll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You'll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs+ Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity+ Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports+ Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance+ Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy+ Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients+ Experience delivering both waterfall and agile projects in an agency environment+ Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication+ Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders+ Enjoy working with and gaining an understanding of digital solutions+ Proud of providing exceptional service and quality, ensuring a happy client What's on Offer: + 25-30 days leave+ Private medical+ Contributory pension+ EV leasing+ Hybrid working with at least 2 days in the office+ And more ! Your Experience / Background / Previous Roles May Include:Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account Manager Witney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web ApplicationsClients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills:Account ManagementFantastic communication and relationship building skillsWaterfall and Agile Projects About us: Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thingCollaborative - we work togetherConfident - we demonstrate our expertiseAttentive - we pay attention to detail and are supportiveInquisitive - we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients.You'll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You'll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs+ Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity+ Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports+ Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance+ Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy+ Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients+ Experience delivering both waterfall and agile projects in an agency environment+ Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication+ Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders+ Enjoy working with and gaining an understanding of digital solutions+ Proud of providing exceptional service and quality, ensuring a happy client What's on Offer: + 25-30 days leave+ Private medical+ Contributory pension+ EV leasing+ Hybrid working with at least 2 days in the office+ And more ! Your Experience / Background / Previous Roles May Include:Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 27, 2024
Full time
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account Manager Witney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web ApplicationsClients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills:Account ManagementFantastic communication and relationship building skillsWaterfall and Agile Projects About us: Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thingCollaborative - we work togetherConfident - we demonstrate our expertiseAttentive - we pay attention to detail and are supportiveInquisitive - we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients.You'll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You'll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs+ Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity+ Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports+ Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance+ Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy+ Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients+ Experience delivering both waterfall and agile projects in an agency environment+ Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication+ Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders+ Enjoy working with and gaining an understanding of digital solutions+ Proud of providing exceptional service and quality, ensuring a happy client What's on Offer: + 25-30 days leave+ Private medical+ Contributory pension+ EV leasing+ Hybrid working with at least 2 days in the office+ And more ! Your Experience / Background / Previous Roles May Include:Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Our Approach to Work We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your well-being support to your growth and development, and beyond! Your Career As a Principal Solutions Architect at Palo Alto Networks, you are responsible for improving the productivity of our sales teams through the creation and delivery of business-relevant security conversations to our key prospects and customers. As a thought leader, you will address CyberSecurity related issues by leveraging the full Palo Alto Networks portfolio in a way that creates differentiated business value. As a trusted advisor, you will provide valuable insights and education on effective risk reduction, compliance, governance, and cost reduction through a prevention-first security approach based on the Palo Alto Networks security platform. The Principal Solutions Architect's value is measured in their ability to increase sales productivity by: Compelling communication to gain the trust and buy-in from Vice President and CXO contacts at our largest customers and prospects Setting and driving an agenda with the customer or prospect, both directly and with sales teams, and within the market through various engagements, including client workshops and architectural assessments and designs Developing and maintaining a deep understanding of competing solutions and architectures and being able to position a Palo Alto Networks approach successfully Uncovering new technology applications and use cases and aiding in creating presentations, documents, and deliverables that will illustrate value to prospects and customers and the Palo Alto Networks sales teams Uncovering and documenting technological/business value gaps between the Palo Alto Networks Cortex platform and competitive offerings and communicating these to the broader Palo Alto Networks Sales organization Becoming a valued resource to Product Management to discover and understand current shortcomings and competitive insights in our product suite and requirements for future strategic market segments Playing a role on the EBC team in creating customer messaging that ties the Cortex Portfolio together with the entire Palo Alto Networks Portfolio The role will require close coordination with the Senior Leadership, Sales, Palo Alto Networks' CISO and Theater CISO's, Sales Engineering leadership, Product Management, Marketing, Channel Partners, and the Consulting Engineering team. This is a senior technical customer-facing role, and the value produced must be evident and recurrent. Customers and Sales Teams will ask for you by name. Your Impact In this director-level role, you will lead and direct cross-functional teams within Palo Alto Networks to ensure the highest quality of product and service delivery focused on customer business outcomes As a thought leader, you will address customers and prospects security operations challenges and work with them to develop a successful strategy for their organization to implement Palo Alto Networks Cortex technologies in a way that creates differentiated business value Engage and establish an advisory relationship with key Manager, Director, VP, and CXO contacts at strategic customers to transform their security strategy Engage directly with senior technical and business leaders at key prospects and customers as a security expert to penetrate whitespace accounts and expand Cortex install base through the Identification, qualification, and closure of opportunities Work with the sales teams on strategic opportunities for the development and delivery of differentiated proposals which clearly demonstrate the business and technical value of Cortex Provide summarized and business-relevant feedback into content, Product Management, Product Marketing, Competitive Marketing, and Field Marketing based on customer engagements to improve Palo Alto Networks effectiveness in communicating its value proposition to prospects and clients Engage in continuous self-improvement and learning to maintain technical leadership of relevant technologies (security, data center, public cloud, networking, endpoint, etc.) As a trusted advisor, you will provide valuable insights and education on effective risk reduction, compliance, governance, and cost reduction through a prevention-first security approach based on the Palo Alto Networks security platform Becoming a valued resource to Product Management to discover and understand current shortcomings and competitive insights in our product suite and requirements for future strategic market segments Develop and maintain ongoing executive-level relationships with our largest XSIAM Customers to drive continued platform satisfaction and adoption Delivery of targeted CXO-level Threat and Risk Management Briefings by leveraging U42 research and Xpanse ASM Mappings Developing and maintaining an executive-level point of view on Cybersecurity trends with a deep understanding of security operations and the ability to successfully position a Palo Alto Networks approach Your Experience Extensive knowledge of security operations, SIEM, attack surface management, network and endpoint security architectures, history, and trends Experience with SIEM, Log Management, XDR/EDR, and security investigation tools commonly used by large customers to run their security programs Demonstrablesenior level experience in an IT vendorpre-sales or post-salesrole. We will also consider applicants that have SIEM deployment expertise in an end user environment. Demonstrable experience in establishing credibility and strategic messaging with large enterprise customers Knowledge of ancillary security areas such as identity management, public and private cloud architectures Self-motivated attitude to do whatever is necessary to close deals Expect to travel a minimum of 50%+ of the weeks in the fiscal year. This is a global role and will require travel both in theater and internationally. Travel will include customer and Palo Alto Networks location onsite meetings Strong communication (written and verbal) and presentation skills, both internally and externally Robust problem finding and solving skills, ability to analyze complex multivariate problems, and systematic approach to gain quick resolution, even under duress Super organizational skills Preferences Experience working with channel partners and understanding a channel-centric go-to-market approach Experience working with companies in the enterprise security space End customer background to validate your perspective with customers The Team Our GTM team members work hand in hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. As part of our GTM team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks who isn't committed to your success - everyone pitches in to assist when it comes to solutions selling, learning, and development. As a member of our Sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyber threats. Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: No. Please note that we will not sponsor applicants for work visas for this position.
Apr 27, 2024
Full time
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Our Approach to Work We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your well-being support to your growth and development, and beyond! Your Career As a Principal Solutions Architect at Palo Alto Networks, you are responsible for improving the productivity of our sales teams through the creation and delivery of business-relevant security conversations to our key prospects and customers. As a thought leader, you will address CyberSecurity related issues by leveraging the full Palo Alto Networks portfolio in a way that creates differentiated business value. As a trusted advisor, you will provide valuable insights and education on effective risk reduction, compliance, governance, and cost reduction through a prevention-first security approach based on the Palo Alto Networks security platform. The Principal Solutions Architect's value is measured in their ability to increase sales productivity by: Compelling communication to gain the trust and buy-in from Vice President and CXO contacts at our largest customers and prospects Setting and driving an agenda with the customer or prospect, both directly and with sales teams, and within the market through various engagements, including client workshops and architectural assessments and designs Developing and maintaining a deep understanding of competing solutions and architectures and being able to position a Palo Alto Networks approach successfully Uncovering new technology applications and use cases and aiding in creating presentations, documents, and deliverables that will illustrate value to prospects and customers and the Palo Alto Networks sales teams Uncovering and documenting technological/business value gaps between the Palo Alto Networks Cortex platform and competitive offerings and communicating these to the broader Palo Alto Networks Sales organization Becoming a valued resource to Product Management to discover and understand current shortcomings and competitive insights in our product suite and requirements for future strategic market segments Playing a role on the EBC team in creating customer messaging that ties the Cortex Portfolio together with the entire Palo Alto Networks Portfolio The role will require close coordination with the Senior Leadership, Sales, Palo Alto Networks' CISO and Theater CISO's, Sales Engineering leadership, Product Management, Marketing, Channel Partners, and the Consulting Engineering team. This is a senior technical customer-facing role, and the value produced must be evident and recurrent. Customers and Sales Teams will ask for you by name. Your Impact In this director-level role, you will lead and direct cross-functional teams within Palo Alto Networks to ensure the highest quality of product and service delivery focused on customer business outcomes As a thought leader, you will address customers and prospects security operations challenges and work with them to develop a successful strategy for their organization to implement Palo Alto Networks Cortex technologies in a way that creates differentiated business value Engage and establish an advisory relationship with key Manager, Director, VP, and CXO contacts at strategic customers to transform their security strategy Engage directly with senior technical and business leaders at key prospects and customers as a security expert to penetrate whitespace accounts and expand Cortex install base through the Identification, qualification, and closure of opportunities Work with the sales teams on strategic opportunities for the development and delivery of differentiated proposals which clearly demonstrate the business and technical value of Cortex Provide summarized and business-relevant feedback into content, Product Management, Product Marketing, Competitive Marketing, and Field Marketing based on customer engagements to improve Palo Alto Networks effectiveness in communicating its value proposition to prospects and clients Engage in continuous self-improvement and learning to maintain technical leadership of relevant technologies (security, data center, public cloud, networking, endpoint, etc.) As a trusted advisor, you will provide valuable insights and education on effective risk reduction, compliance, governance, and cost reduction through a prevention-first security approach based on the Palo Alto Networks security platform Becoming a valued resource to Product Management to discover and understand current shortcomings and competitive insights in our product suite and requirements for future strategic market segments Develop and maintain ongoing executive-level relationships with our largest XSIAM Customers to drive continued platform satisfaction and adoption Delivery of targeted CXO-level Threat and Risk Management Briefings by leveraging U42 research and Xpanse ASM Mappings Developing and maintaining an executive-level point of view on Cybersecurity trends with a deep understanding of security operations and the ability to successfully position a Palo Alto Networks approach Your Experience Extensive knowledge of security operations, SIEM, attack surface management, network and endpoint security architectures, history, and trends Experience with SIEM, Log Management, XDR/EDR, and security investigation tools commonly used by large customers to run their security programs Demonstrablesenior level experience in an IT vendorpre-sales or post-salesrole. We will also consider applicants that have SIEM deployment expertise in an end user environment. Demonstrable experience in establishing credibility and strategic messaging with large enterprise customers Knowledge of ancillary security areas such as identity management, public and private cloud architectures Self-motivated attitude to do whatever is necessary to close deals Expect to travel a minimum of 50%+ of the weeks in the fiscal year. This is a global role and will require travel both in theater and internationally. Travel will include customer and Palo Alto Networks location onsite meetings Strong communication (written and verbal) and presentation skills, both internally and externally Robust problem finding and solving skills, ability to analyze complex multivariate problems, and systematic approach to gain quick resolution, even under duress Super organizational skills Preferences Experience working with channel partners and understanding a channel-centric go-to-market approach Experience working with companies in the enterprise security space End customer background to validate your perspective with customers The Team Our GTM team members work hand in hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. As part of our GTM team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks who isn't committed to your success - everyone pitches in to assist when it comes to solutions selling, learning, and development. As a member of our Sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyber threats. Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: No. Please note that we will not sponsor applicants for work visas for this position.
MunichRe is a global market leader in re-insurance, global specialty insurance and digital solutions. New technologies are disrupting the insurance value chain. Our innovative minds in IT spearhead the transformation and make change happen. We support clients with a comprehensive range of insurance and risk management products. Our goal is to become even more digital through the expertise of our IT & Tech specialists, and by leveraging data and insights to support innovation and client service. We are therefore making targeted IT investments and helping our insurance clients and partners to tackle problems in the modern digital world with innovative and forward-looking solutions. As a Senior Solutions Architect you will design end-to-end solutions for London market specialty insurance companies, that ensure consistency with specified requirements agreed with customers, while integrating with existing systems, adhering to industry best practices, and following Munich Re Architecture standards and patterns. In this role, you will enable and guide the design and development of integrated solutions in large and complex projects, often with a global scope. You will be responsible for taking ownership of an entire Technology Landscape supporting an end to end insurance value chain, and co-ordinate various activities with multiple IT and Business stakeholders. Lead Solution architect for London Market Specialty Insurance Companies (Great Lakes and MR Specialty Group) consulting on and designing technology solutions as a core team member of the Global Specialty Solution architecture practice. Close collaboration with business architects and change teams during the inception and development of architecture and product requirements, including with executive stakeholders. Design and implement technology solutions and mapping of customer requirements to systems/technical requirements to ensure alignment with the Global Specialty insurance Target architecture and technology roadmaps. Accountability for detailed component specifications and translating these into detailed designs for implementation. Engaging with and providing technical oversight of the work of analysts and software developers, to provide technical expertise and guidance. Guiding solutions through the appointed Architecture Review Board and Solution Design Forum, ensure production of artifacts necessary to meet our architectural governance processes. Achieve the balance between functional, service quality and systems management requirements. Oversee the adherence to appropriate standards (performance, monitor capability, audit acceptability, secure environment). Support the strategic direction of technology investments to help develop the enterprise architecture and maximizing the return on technology investments Proficiency in data modeling, data integration, and data analytics, as data is a crucial aspect of insurance operations. Design business solutions that compliment and support our data strategy throughout the Technology landscape. Your profile Preferably a University degree in Computer engineering / IT or similar qualification Experience in delivery of IT solutions in the specialty insurance industry, preferably London markets Experience in designing and developing solutions (Solution Development life cycles, and the application of IT risk & security considerations) Proven experience in designing and developing solutions (Solution Development life cycles, and the application of IT risk & security considerations) Insurance Domain Knowledge: A solid understanding of the insurance industry, particularly the unique aspects and complexities of the Lloyd's London Market, including insurance underwriting, claims processing, risk management, and regulatory requirements. Ability to understand and interpret Business Requirements and convert them into Technology implementation specifications for the development and integrations teams to follow; thus, solving business programs using Technology platforms and tools available within our environment. Strong focus on delivery and execution IT Architecture and Systems: Strong knowledge of IT architecture principles, enterprise architecture frameworks, and various technology platforms. Familiarity with core insurance systems like policy administration, claims management, reinsurance, and reporting systems used in the insurance industry. Strong knowledge of cloud-based solutions and emerging technologies in the insurance industry. Understanding how these technologies can be applied to improve processes and enhance customer experiences. Familiarity with insurance regulatory requirements in the London Market and other relevant jurisdictions. Excellent communication and interpersonal skills to effectively engage with various stakeholders, including business users, IT teams, vendors, and senior management. The ability to translate technical concepts to non-technical stakeholders is essential. The ability to lead and inspire a team of architects and technical professionals, providing direction, guidance, and mentorship. Strong communication and presentation skills to articulate technical concepts and solutions to non-technical stakeholders and senior management. Thought leadership - able to monitor market trends and to guide creative thinking on future technology capabilities which will help increase the business value of Munich Re. The ability to foster collaboration and teamwork among cross-functional teams, breaking down silos and encouraging knowledge sharing. A willingness to mentor and coach junior architects and team members, fostering a culture of continuous learning and improvement. About us As the world's leading reinsurance company with more than 11,000 employees at over 50 locations, Munich Re introduces a paradigm shift in the way you think about insurance. By turning uncertainty into a manageable risk, we enable fundamental change. Join us working on topics today that will concern society tomorrow, whether that be climate change, major construction projects, medical risk assessment or even space travel. Together we embrace a culture where multiskilled teams dare to think big. We create the new and the different for our clients and cultivate innovation. Sounds like you? Push boundaries with us and be part of Munich Re. Our employees are our greatest strength. That's why we offer them a wide range of benefits. You can find some examples below. For more insights about working at Munich Re please click here . Unlock your potential Professional Training & Certification: We accompany you in building up your professional profile by supporting with customized professional training and certification opportunities. Diversity, Equity & Inclusion: We embrace the power of differences and are convinced that diversity fosters innovation and resilience and enables us to act braver and better. Continuous Learning: We believe that continuous learning is a key differentiator and critical for building new skills and accelerating growth. Career Mobility: We actively support career mobility, and our strong global and regional presence offers a wealth of career growth opportunities for you.
Apr 27, 2024
Full time
MunichRe is a global market leader in re-insurance, global specialty insurance and digital solutions. New technologies are disrupting the insurance value chain. Our innovative minds in IT spearhead the transformation and make change happen. We support clients with a comprehensive range of insurance and risk management products. Our goal is to become even more digital through the expertise of our IT & Tech specialists, and by leveraging data and insights to support innovation and client service. We are therefore making targeted IT investments and helping our insurance clients and partners to tackle problems in the modern digital world with innovative and forward-looking solutions. As a Senior Solutions Architect you will design end-to-end solutions for London market specialty insurance companies, that ensure consistency with specified requirements agreed with customers, while integrating with existing systems, adhering to industry best practices, and following Munich Re Architecture standards and patterns. In this role, you will enable and guide the design and development of integrated solutions in large and complex projects, often with a global scope. You will be responsible for taking ownership of an entire Technology Landscape supporting an end to end insurance value chain, and co-ordinate various activities with multiple IT and Business stakeholders. Lead Solution architect for London Market Specialty Insurance Companies (Great Lakes and MR Specialty Group) consulting on and designing technology solutions as a core team member of the Global Specialty Solution architecture practice. Close collaboration with business architects and change teams during the inception and development of architecture and product requirements, including with executive stakeholders. Design and implement technology solutions and mapping of customer requirements to systems/technical requirements to ensure alignment with the Global Specialty insurance Target architecture and technology roadmaps. Accountability for detailed component specifications and translating these into detailed designs for implementation. Engaging with and providing technical oversight of the work of analysts and software developers, to provide technical expertise and guidance. Guiding solutions through the appointed Architecture Review Board and Solution Design Forum, ensure production of artifacts necessary to meet our architectural governance processes. Achieve the balance between functional, service quality and systems management requirements. Oversee the adherence to appropriate standards (performance, monitor capability, audit acceptability, secure environment). Support the strategic direction of technology investments to help develop the enterprise architecture and maximizing the return on technology investments Proficiency in data modeling, data integration, and data analytics, as data is a crucial aspect of insurance operations. Design business solutions that compliment and support our data strategy throughout the Technology landscape. Your profile Preferably a University degree in Computer engineering / IT or similar qualification Experience in delivery of IT solutions in the specialty insurance industry, preferably London markets Experience in designing and developing solutions (Solution Development life cycles, and the application of IT risk & security considerations) Proven experience in designing and developing solutions (Solution Development life cycles, and the application of IT risk & security considerations) Insurance Domain Knowledge: A solid understanding of the insurance industry, particularly the unique aspects and complexities of the Lloyd's London Market, including insurance underwriting, claims processing, risk management, and regulatory requirements. Ability to understand and interpret Business Requirements and convert them into Technology implementation specifications for the development and integrations teams to follow; thus, solving business programs using Technology platforms and tools available within our environment. Strong focus on delivery and execution IT Architecture and Systems: Strong knowledge of IT architecture principles, enterprise architecture frameworks, and various technology platforms. Familiarity with core insurance systems like policy administration, claims management, reinsurance, and reporting systems used in the insurance industry. Strong knowledge of cloud-based solutions and emerging technologies in the insurance industry. Understanding how these technologies can be applied to improve processes and enhance customer experiences. Familiarity with insurance regulatory requirements in the London Market and other relevant jurisdictions. Excellent communication and interpersonal skills to effectively engage with various stakeholders, including business users, IT teams, vendors, and senior management. The ability to translate technical concepts to non-technical stakeholders is essential. The ability to lead and inspire a team of architects and technical professionals, providing direction, guidance, and mentorship. Strong communication and presentation skills to articulate technical concepts and solutions to non-technical stakeholders and senior management. Thought leadership - able to monitor market trends and to guide creative thinking on future technology capabilities which will help increase the business value of Munich Re. The ability to foster collaboration and teamwork among cross-functional teams, breaking down silos and encouraging knowledge sharing. A willingness to mentor and coach junior architects and team members, fostering a culture of continuous learning and improvement. About us As the world's leading reinsurance company with more than 11,000 employees at over 50 locations, Munich Re introduces a paradigm shift in the way you think about insurance. By turning uncertainty into a manageable risk, we enable fundamental change. Join us working on topics today that will concern society tomorrow, whether that be climate change, major construction projects, medical risk assessment or even space travel. Together we embrace a culture where multiskilled teams dare to think big. We create the new and the different for our clients and cultivate innovation. Sounds like you? Push boundaries with us and be part of Munich Re. Our employees are our greatest strength. That's why we offer them a wide range of benefits. You can find some examples below. For more insights about working at Munich Re please click here . Unlock your potential Professional Training & Certification: We accompany you in building up your professional profile by supporting with customized professional training and certification opportunities. Diversity, Equity & Inclusion: We embrace the power of differences and are convinced that diversity fosters innovation and resilience and enables us to act braver and better. Continuous Learning: We believe that continuous learning is a key differentiator and critical for building new skills and accelerating growth. Career Mobility: We actively support career mobility, and our strong global and regional presence offers a wealth of career growth opportunities for you.