Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Jun 12, 2022
Full time
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Lead Software Engineer - .NET This award-winning specialist UK Financial Services Company are seeking an experienced Software Engineer Lead within a role that provides the opportunity to make a real difference in a time of planned growth within the organisation. Reporting into the Software Engineering Manager, you will be leading the build, configuration and maintenance of internally developed applications and products in an environment that is currently going through a substantial technology migration from on-premise to the Cloud. As the Lead Engineer, you will bring your experience and technical knowledge providing technical influence and leadership to drive maturity in a CI/CD/DevSecOps, test automation environment, ensuring best practice and continuous improvement within the Software Engineering Teams, providing technical mentoring and coaching, whilst supporting the Software Engineering Managers with capability management, governance and running of technical training workshops in a highly collaborative environment. Key Activities Define implementation options for technical change (at and above the Epic level) and translate technical change Epics into Features for Engineering teams incorporating security, performance, availability, supportability (including upgrades), maintainability and roadmap progression aspects. Lead and drive refinement of technical Features with Software Engineering teams Lead the technical planning and coordination of multi-team/complex production releases/deployments. Support Engineering teams, where required, with single-team production releases/deployments. Support Software Engineering Managers with root cause analysis and identifying continual improvement opportunities in production release capability and reliability. Support Software Engineering teams with technical problem solving, incident resolution and technical thought leadership as required to support progression of day-to-day Engineering team activity. Use technical mentoring & coaching techniques to enable Software Engineering teams to gain technical confidence and competence lifting team capability and self-sufficiency over time. Support Software Engineering Mangers to foster innovation within teams and introduce new ways of working by embracing, role modelling and driving a DevSecOps/CALMS model culture within teams. Deriving Features from Epics (that require Engineering delivery) and leading refinement sessions with Engineering teams. Participating in Engineering team Agile ceremonies such as stand-ups, refinement and planning. Supporting Software Engineering Managers in refining and embedding Engineering roadmaps within teams and supporting governance and risk tasks. Skills, Experience, and Qualifications Demonstrable skills in the following: Microsoft .NET development stack JAM development stack DevOps, Continuous Integration and Continuous Delivery (Azure DevOps preferrable) Microsoft Azure SaaS/PaaS capabilities Containerisation (Docker/K8s) Microsoft Dynamics 365 Excellent technical thought leadership, negotiation and influencing skills Excellent verbal/written communication and interpersonal skills, with the ability to present and communicate complex technical concepts as simple to understand commercial outcomes Excellent technical coaching and mentoring skills Excellent problem analysis and resolution skills Strong knowledge of technical excellence practice and DevOps/CALMS methodologies Understanding of Agile delivery processes/methodologies Understanding of business processes Proven technical thought leadership and DevOps/CALMS best practice Proven experience of developing and deploying scalable, secure and highly available cloud applications Proven experience of embedding security, performance, availability and maintainability aspects in delivery This is a hybrid role with a requirement of two days a week in the office. An outstanding opportunity awaits. Apply now!
May 02, 2024
Full time
Lead Software Engineer - .NET This award-winning specialist UK Financial Services Company are seeking an experienced Software Engineer Lead within a role that provides the opportunity to make a real difference in a time of planned growth within the organisation. Reporting into the Software Engineering Manager, you will be leading the build, configuration and maintenance of internally developed applications and products in an environment that is currently going through a substantial technology migration from on-premise to the Cloud. As the Lead Engineer, you will bring your experience and technical knowledge providing technical influence and leadership to drive maturity in a CI/CD/DevSecOps, test automation environment, ensuring best practice and continuous improvement within the Software Engineering Teams, providing technical mentoring and coaching, whilst supporting the Software Engineering Managers with capability management, governance and running of technical training workshops in a highly collaborative environment. Key Activities Define implementation options for technical change (at and above the Epic level) and translate technical change Epics into Features for Engineering teams incorporating security, performance, availability, supportability (including upgrades), maintainability and roadmap progression aspects. Lead and drive refinement of technical Features with Software Engineering teams Lead the technical planning and coordination of multi-team/complex production releases/deployments. Support Engineering teams, where required, with single-team production releases/deployments. Support Software Engineering Managers with root cause analysis and identifying continual improvement opportunities in production release capability and reliability. Support Software Engineering teams with technical problem solving, incident resolution and technical thought leadership as required to support progression of day-to-day Engineering team activity. Use technical mentoring & coaching techniques to enable Software Engineering teams to gain technical confidence and competence lifting team capability and self-sufficiency over time. Support Software Engineering Mangers to foster innovation within teams and introduce new ways of working by embracing, role modelling and driving a DevSecOps/CALMS model culture within teams. Deriving Features from Epics (that require Engineering delivery) and leading refinement sessions with Engineering teams. Participating in Engineering team Agile ceremonies such as stand-ups, refinement and planning. Supporting Software Engineering Managers in refining and embedding Engineering roadmaps within teams and supporting governance and risk tasks. Skills, Experience, and Qualifications Demonstrable skills in the following: Microsoft .NET development stack JAM development stack DevOps, Continuous Integration and Continuous Delivery (Azure DevOps preferrable) Microsoft Azure SaaS/PaaS capabilities Containerisation (Docker/K8s) Microsoft Dynamics 365 Excellent technical thought leadership, negotiation and influencing skills Excellent verbal/written communication and interpersonal skills, with the ability to present and communicate complex technical concepts as simple to understand commercial outcomes Excellent technical coaching and mentoring skills Excellent problem analysis and resolution skills Strong knowledge of technical excellence practice and DevOps/CALMS methodologies Understanding of Agile delivery processes/methodologies Understanding of business processes Proven technical thought leadership and DevOps/CALMS best practice Proven experience of developing and deploying scalable, secure and highly available cloud applications Proven experience of embedding security, performance, availability and maintainability aspects in delivery This is a hybrid role with a requirement of two days a week in the office. An outstanding opportunity awaits. Apply now!
Impactive IT are proudly working with one of our prestigious clients who are on the lookout for a Senior Dynamics Engineer based in North Yorkshire. The role is a hybrid position, as our client prioritises your work/life balance and is an advocate for hybrid and flexible work setups. Initially, you'll be welcomed to their dynamic Head Office for 2-3 days per week during your first 6 weeks, ensuring a smooth onboarding experience. Afterward, we encourage you to join us for one day per week. As a Senior Software Engineer, you'll have a permanent role with 35 hours per week and a competitive salary of up to £61,000, based on your experience. Our recently refurbished office offers a collaborative workspace, alongside a range of benefits, including: Annual discretionary bonus 25 days standard annual leave plus bank holidays, increasing by 1 day per year up to 30 days Holiday trading scheme Matching employer pension contribution (up to 10% per annum) Commitment to training and development Private medical insurance Salary Sacrifice Scheme for Hybrid/Electric Car Colleague Mortgage (conditions apply) 3 paid volunteering days per annum Inclusive colleague networks such as Carers and Pride Alliance groups Health and wellbeing benefits like the cycle to work initiative and discounted gym membership Your Role: As a seasoned team member, we're seeking individuals passionate about problem-solving through innovation and engineering practices. Leverage your expertise across the software development lifecycle, facilitating knowledge transfer and collaborating with stakeholders to achieve common goals. Our clients culture encourages experimentation and continuous improvement. Utilizing Agile methodologies, you'll deliver regular enhancements to our products and provide guidance and mentorship to team members during design and code reviews. They have perfected a collaborative and supportive environment that values diversity of thought, fostering creative solutions for our customers and colleagues. With the UK tech industry booming, embrace the career opportunities available in this diverse sector. Your Skills: We're looking for someone with a strong background in designing and delivering MS Applications solutions, including: Proficiency in Dynamics and infrastructure Thorough understanding of Microsoft Dynamics CRM platform and technologies Configuration of CRM, customizations, plugins, workflows, and integrations Experience with Azure infrastructure and tools like Azure API manager Knowledge of PowerApps Suite, C#, MVC, JavaScript, APIs, and HTML As a senior team member, demonstrate a commitment to quality, innovation, and effective interaction with internal and external stakeholders. If you are interested please get in touch with Matt Nicholson at Impactive IT. JBRP1_UKTJ
May 02, 2024
Full time
Impactive IT are proudly working with one of our prestigious clients who are on the lookout for a Senior Dynamics Engineer based in North Yorkshire. The role is a hybrid position, as our client prioritises your work/life balance and is an advocate for hybrid and flexible work setups. Initially, you'll be welcomed to their dynamic Head Office for 2-3 days per week during your first 6 weeks, ensuring a smooth onboarding experience. Afterward, we encourage you to join us for one day per week. As a Senior Software Engineer, you'll have a permanent role with 35 hours per week and a competitive salary of up to £61,000, based on your experience. Our recently refurbished office offers a collaborative workspace, alongside a range of benefits, including: Annual discretionary bonus 25 days standard annual leave plus bank holidays, increasing by 1 day per year up to 30 days Holiday trading scheme Matching employer pension contribution (up to 10% per annum) Commitment to training and development Private medical insurance Salary Sacrifice Scheme for Hybrid/Electric Car Colleague Mortgage (conditions apply) 3 paid volunteering days per annum Inclusive colleague networks such as Carers and Pride Alliance groups Health and wellbeing benefits like the cycle to work initiative and discounted gym membership Your Role: As a seasoned team member, we're seeking individuals passionate about problem-solving through innovation and engineering practices. Leverage your expertise across the software development lifecycle, facilitating knowledge transfer and collaborating with stakeholders to achieve common goals. Our clients culture encourages experimentation and continuous improvement. Utilizing Agile methodologies, you'll deliver regular enhancements to our products and provide guidance and mentorship to team members during design and code reviews. They have perfected a collaborative and supportive environment that values diversity of thought, fostering creative solutions for our customers and colleagues. With the UK tech industry booming, embrace the career opportunities available in this diverse sector. Your Skills: We're looking for someone with a strong background in designing and delivering MS Applications solutions, including: Proficiency in Dynamics and infrastructure Thorough understanding of Microsoft Dynamics CRM platform and technologies Configuration of CRM, customizations, plugins, workflows, and integrations Experience with Azure infrastructure and tools like Azure API manager Knowledge of PowerApps Suite, C#, MVC, JavaScript, APIs, and HTML As a senior team member, demonstrate a commitment to quality, innovation, and effective interaction with internal and external stakeholders. If you are interested please get in touch with Matt Nicholson at Impactive IT. JBRP1_UKTJ
IT Engineer needed to cover one of our clients Schools in the Horsham area. Salary up to £25,000 + benefits - depending on experience. We are a leading managed service provider in the Education Sector and we are looking for an IT Engineer to join our very busy, expanding team supporting IT in the Horsham Area. This is an exciting op portunity for an IT Engineer to join a highly recognized and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first. Our requirement is for a IT Engineer with some background in supporting infrastructures and Microsoft technologies, although induction and on-the-job training with our experienced on-site team will be provided. As a IT Engineer, you will be working in an educational environment with a team of dedicated professionals. Our team of experienced seniors will be supporting you either remotely or as a site visit, enabling you to further your career within the sector and provide an outstanding service to our clients. Your responsibilities will include: Under the guidance of the Network Manager: provide specialist ICT support that ensures the school establishes and maintains high quality learning facilities. Connect up and check hardware for normal operation. Set-up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set-up and checking of networked PC's. Perform basic maintenance task for user accounts. Use simple utilities to change information on the intranet. Provide a good level of technical expertise to all assigned customer networks, To use our ticket based system to manage and resolve problems. To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager. Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager. To do complete our regular checks on our client systems. Requirements Experience in a helpdesk or support environment. You will be willing to work in teams to resolve common problems, and also be part of our rollout project teams. Microsoft Server Skills are desirable. Professional and polished communication skills. Experience in the education sector is desirable but not essential. Must have a clean and valid DBS disclosure. Keen desire to learn and expand on your existing knowledge/ skills. Benefits and Opportunities We can offer you: An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff. Exceptional career development and advancement opportunities including Microsoft/Apple training. Opportunities to gain experience in high level IT projects. The potential to progress to the senior levels of our management team. A remuneration scale that encourages and rewards progression and improvement. 25 Days Holiday (loyalty service holiday scheme). Sage Benefits. If you are interested in this role and would like to find out more we would love to hear from you!
May 02, 2024
Full time
IT Engineer needed to cover one of our clients Schools in the Horsham area. Salary up to £25,000 + benefits - depending on experience. We are a leading managed service provider in the Education Sector and we are looking for an IT Engineer to join our very busy, expanding team supporting IT in the Horsham Area. This is an exciting op portunity for an IT Engineer to join a highly recognized and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first. Our requirement is for a IT Engineer with some background in supporting infrastructures and Microsoft technologies, although induction and on-the-job training with our experienced on-site team will be provided. As a IT Engineer, you will be working in an educational environment with a team of dedicated professionals. Our team of experienced seniors will be supporting you either remotely or as a site visit, enabling you to further your career within the sector and provide an outstanding service to our clients. Your responsibilities will include: Under the guidance of the Network Manager: provide specialist ICT support that ensures the school establishes and maintains high quality learning facilities. Connect up and check hardware for normal operation. Set-up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set-up and checking of networked PC's. Perform basic maintenance task for user accounts. Use simple utilities to change information on the intranet. Provide a good level of technical expertise to all assigned customer networks, To use our ticket based system to manage and resolve problems. To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager. Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager. To do complete our regular checks on our client systems. Requirements Experience in a helpdesk or support environment. You will be willing to work in teams to resolve common problems, and also be part of our rollout project teams. Microsoft Server Skills are desirable. Professional and polished communication skills. Experience in the education sector is desirable but not essential. Must have a clean and valid DBS disclosure. Keen desire to learn and expand on your existing knowledge/ skills. Benefits and Opportunities We can offer you: An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff. Exceptional career development and advancement opportunities including Microsoft/Apple training. Opportunities to gain experience in high level IT projects. The potential to progress to the senior levels of our management team. A remuneration scale that encourages and rewards progression and improvement. 25 Days Holiday (loyalty service holiday scheme). Sage Benefits. If you are interested in this role and would like to find out more we would love to hear from you!
The Senior Security Engineer will play a pivotal role in ensuring the safeguarding of information systems, improving and implementing security tools. The role will involve a mixture of delivering the security road-map and hands on cyber security engineering duties. This role reports to the CIO and works hybrid in Chester. Client Details Our client is an international pharmaceutical company, with UK operation in Chester. They are keen to hire a hands-on Cyber Security Engineer to join their new global security team. Description Implement and manage IT security systems and protocols Manage and configure firewall solution Identify potential vulnerabilities proactively and implementing strategic solutions Collaborate with the technology team to ensure a comprehensive approach to security Perform vulnerabilities patching and systems change Support audits to ensure compliance with industry and company standards Keep abreast of the latest security trends and technologies Profile Extensive knowledge of IT security protocols and systems Demonstrated experience in hands on cyber and infrastructure security engineering Familiar with Microsoft security tools ( such as Intune ), network security, firewall solutions Strong problem-solving abilities Excellent communication and teamwork skills Job Offer Chance to join a new global security team with the career path to Security Manager / CISO Bonus, performance based Free parking Private medical insurance
May 02, 2024
Full time
The Senior Security Engineer will play a pivotal role in ensuring the safeguarding of information systems, improving and implementing security tools. The role will involve a mixture of delivering the security road-map and hands on cyber security engineering duties. This role reports to the CIO and works hybrid in Chester. Client Details Our client is an international pharmaceutical company, with UK operation in Chester. They are keen to hire a hands-on Cyber Security Engineer to join their new global security team. Description Implement and manage IT security systems and protocols Manage and configure firewall solution Identify potential vulnerabilities proactively and implementing strategic solutions Collaborate with the technology team to ensure a comprehensive approach to security Perform vulnerabilities patching and systems change Support audits to ensure compliance with industry and company standards Keep abreast of the latest security trends and technologies Profile Extensive knowledge of IT security protocols and systems Demonstrated experience in hands on cyber and infrastructure security engineering Familiar with Microsoft security tools ( such as Intune ), network security, firewall solutions Strong problem-solving abilities Excellent communication and teamwork skills Job Offer Chance to join a new global security team with the career path to Security Manager / CISO Bonus, performance based Free parking Private medical insurance
Package description Job Reference: 15339 Band: C Salary range: £42,000 - £52,000 Contract type: Permanent Location: BBC Salford Dock House Our comprehensive benefits package includes: An employer pension contribution of up to 10% 26 days' annual leave (based on full time hours) + bank holidays and the option to buy/sell additional days Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, discounted gym memberships and healthcare schemes Employee assistance and well-being programmes Learning and development tailored to your role - this could include industry recognised qualifications, coaching and mentoring An inclusive and diverse environment with opportunities to join staff networks including: Women's Network, National Disability Networks and many more. Family friendly flexible working arrangements, such as hybrid working, job sharing, flexi-time and compressed hours can be requested. We welcome candidates from all backgrounds and especially welcome individuals from underrepresented groups. If you require any reasonable adjustments at any time, please let us know by contacting us on with the job reference in the subject. Job introduction Step into the world of the BBC, one of the UK's most iconic and beloved brands, where every working day is as unique as it is rewarding. Every tick of the clock, our content reaches millions of people globally, which is made possible by our top-notch Software Engineering team. They've been instrumental in pioneering innovative products and unique features that have firmly positioned us at the forefront of our industry. We don't merely adapt to an ever-changing world - we set the pace. The Machine Learning Enablement team provides capabilities, tools, and advice to ensure best practices are followed and enables effective use of machine learning technologies that helps teams across the business build, collaborate on, manage, and maintain their machine learning platforms. We are looking for software engineers to work within the team to build and maintain machine learning infrastructure. As an engineer in our team, you can spend 10% time of your time learning new skills, playing with new technology and developing yourself, because we understand the need to stay up to date and fresh in a constantly changing technical landscape. We offer a warm welcome with full support settling in and foster a culture where everyone has an opportunity to succeed. We're deeply proud of our values, which are intrinsic to the way we behave every day. We take them seriously because we want our culture to thrive. We want people to really enjoy working with us and get a buzz from knowing that what they are doing is making a difference and enhancing people's lives. Interview process Online technical test - approx. one hour Virtual interview - approx. one hour of technical and values-based questions Main responsibilities As a Software Engineer within the Machine Learning Enablement team, you will have a role in be at the forefront of crafting tools that enhance and support cutting-edge ML workflows. In this role, you will collaborate closely with fellow engineers, engaging in pair programming to foster knowledge sharing and ensure robust software development. You'll play a critical role in monitoring and refining new functionalities, continuously propelling our technology forward. Working alongside our dedicated product and delivery managers, you'll tackle complex user issues, contribute to the planning stages of projects, and advise on the technical intricacies of proposed work. Also, you are expected to uphold the highest standards of software quality, overseeing the planning and execution of detailed tests. We encourage a culture of continuous learning; you will have the opportunity to explore and integrate new technologies, applying your discoveries to drive innovation within our projects. This role presents a unique opportunity to learn new technologies and apply your knowledge to make a tangible impact on our projects. If you're ready to take on a challenge and make a difference, we would love to hear from you! Are you the right candidate You don't need you to be an expert in all these areas, only some of them. If you have a base understanding of the areas and their underlying principles, you will shine. So don't feel that you can't apply if you don't have all these skills. After all, you'll work with and be mentored by a friendly development team, and the BBC will provide many opportunities for learning as you progress. We create and support reliable and scalable cloud-based services on Amazon Web Services, use GitHub for version control and practice pair programming and Test-Driven Development where possible. Here is the list: Experience of modern Python development software engineering best practices Knowledge of software development principles, design patterns and best practices Experience with AWS services such as SageMaker, S3, EC2, VPC, Lambda, Redshift Experience with relational and non-relational databases, data modelling and design principles. Test Driven Development and testing practices. Knowledge of infrastructure-as-code tools (CDK, CloudFormation) Knowledge of feature engineering, data pre-processing, data pipelines Familiarity with containerisation technologies (Docker) and orchestration (Kubernetes) Familiarity with Machine Learning techniques and frameworks About the BBC The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours here. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here.
May 02, 2024
Full time
Package description Job Reference: 15339 Band: C Salary range: £42,000 - £52,000 Contract type: Permanent Location: BBC Salford Dock House Our comprehensive benefits package includes: An employer pension contribution of up to 10% 26 days' annual leave (based on full time hours) + bank holidays and the option to buy/sell additional days Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, discounted gym memberships and healthcare schemes Employee assistance and well-being programmes Learning and development tailored to your role - this could include industry recognised qualifications, coaching and mentoring An inclusive and diverse environment with opportunities to join staff networks including: Women's Network, National Disability Networks and many more. Family friendly flexible working arrangements, such as hybrid working, job sharing, flexi-time and compressed hours can be requested. We welcome candidates from all backgrounds and especially welcome individuals from underrepresented groups. If you require any reasonable adjustments at any time, please let us know by contacting us on with the job reference in the subject. Job introduction Step into the world of the BBC, one of the UK's most iconic and beloved brands, where every working day is as unique as it is rewarding. Every tick of the clock, our content reaches millions of people globally, which is made possible by our top-notch Software Engineering team. They've been instrumental in pioneering innovative products and unique features that have firmly positioned us at the forefront of our industry. We don't merely adapt to an ever-changing world - we set the pace. The Machine Learning Enablement team provides capabilities, tools, and advice to ensure best practices are followed and enables effective use of machine learning technologies that helps teams across the business build, collaborate on, manage, and maintain their machine learning platforms. We are looking for software engineers to work within the team to build and maintain machine learning infrastructure. As an engineer in our team, you can spend 10% time of your time learning new skills, playing with new technology and developing yourself, because we understand the need to stay up to date and fresh in a constantly changing technical landscape. We offer a warm welcome with full support settling in and foster a culture where everyone has an opportunity to succeed. We're deeply proud of our values, which are intrinsic to the way we behave every day. We take them seriously because we want our culture to thrive. We want people to really enjoy working with us and get a buzz from knowing that what they are doing is making a difference and enhancing people's lives. Interview process Online technical test - approx. one hour Virtual interview - approx. one hour of technical and values-based questions Main responsibilities As a Software Engineer within the Machine Learning Enablement team, you will have a role in be at the forefront of crafting tools that enhance and support cutting-edge ML workflows. In this role, you will collaborate closely with fellow engineers, engaging in pair programming to foster knowledge sharing and ensure robust software development. You'll play a critical role in monitoring and refining new functionalities, continuously propelling our technology forward. Working alongside our dedicated product and delivery managers, you'll tackle complex user issues, contribute to the planning stages of projects, and advise on the technical intricacies of proposed work. Also, you are expected to uphold the highest standards of software quality, overseeing the planning and execution of detailed tests. We encourage a culture of continuous learning; you will have the opportunity to explore and integrate new technologies, applying your discoveries to drive innovation within our projects. This role presents a unique opportunity to learn new technologies and apply your knowledge to make a tangible impact on our projects. If you're ready to take on a challenge and make a difference, we would love to hear from you! Are you the right candidate You don't need you to be an expert in all these areas, only some of them. If you have a base understanding of the areas and their underlying principles, you will shine. So don't feel that you can't apply if you don't have all these skills. After all, you'll work with and be mentored by a friendly development team, and the BBC will provide many opportunities for learning as you progress. We create and support reliable and scalable cloud-based services on Amazon Web Services, use GitHub for version control and practice pair programming and Test-Driven Development where possible. Here is the list: Experience of modern Python development software engineering best practices Knowledge of software development principles, design patterns and best practices Experience with AWS services such as SageMaker, S3, EC2, VPC, Lambda, Redshift Experience with relational and non-relational databases, data modelling and design principles. Test Driven Development and testing practices. Knowledge of infrastructure-as-code tools (CDK, CloudFormation) Knowledge of feature engineering, data pre-processing, data pipelines Familiarity with containerisation technologies (Docker) and orchestration (Kubernetes) Familiarity with Machine Learning techniques and frameworks About the BBC The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours here. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here.
ABOUT BBC STUDIOS BBC Studios is a world-renowned content studio and channels & streaming business, powered by British creativity, with a reach that touches audiences in every corner of the globe. We work with outstanding creative talent who are responsible for platform-defining shows from Strictly Come Dancing to Bluey, Prehistoric Planet to Planet Earth III. The range and quality of our content is unsurpassed, creating critical and commercial successes and global phenomena. From BAFTAs to RTS Awards, BBC Studios is Britain's most awarded production company and the only producer with three of the top ten shows on IMDB; we're the home of the widest-read English language news website in the world; and the UK's largest distributor of British content. THE ROLE We are currently looking for a Software Engineering Team Lead to manage our Studios Data Platform engineering team within Commercial Data Technology. The team are responsible for building and maintaining the cloud infrastructure of the platform, integrating SaaS products and building new software features to expand its capabilities. The Studios Data Platform team are responsible for the infrastructure, SaaS applications, software products and tooling that power the platform. You will be responsible for leading a small team of backend/fullstack oriented engineers, providing them with effective coaching and support to deliver high-quality software solutions. We care deeply about creating a culture and environment where people feel included and supported to contribute and do their best work, and we expect our team leads to help create and foster that environment. Some of the key responsibilities of this role: Recruit, mentor and manage an effective software engineering team. Help create an inclusive environment for your team, where everyone can contribute and do their best work. Lead your team in the design, development and operation of effective software that meets complex requirements for the immediate team and broader BBC Studios. Lead technical discussions and make well-informed technical decisions in the best interests of BBC Studios. Establish good working relationships with vendors and supporting the engineering department manager with getting the most value from our vendors. Collaborate closely with product leads to ensure the team is working in the most effective way possible, on the things that add the most value. Learn new technologies, keep up-to-date with existing technologies and help introduce them where appropriate. Collaborate with other leaders across your department and the wider business to foster a culture of engineering excellence and help drive the technical strategy of BBC Studios. Encourage your team to work beyond its boundaries with other teams in the BBC, sharing their knowledge and contributing to our shared engineering culture. Define, lead and encourage continuous improvement of the team's delivery and development processes. Deputise for the engineering department manager when required (with the support of your peers). WHAT DOES IT TAKE? We are looking for someone that has a background in developing high performance software solutions and either has people management experience or wants to make the first step into people management. That person is a strong communicator and has a collaborative approach to creating solutions to challenging problems and has demonstrable experience in supporting software engineers, helping them achieve their full potential in their roles. We don't expect you to have experience in all of these but the below gives examples of skills and practices we value: Experience line managing or leading a software engineering team with the design, implementation and operation of the software and/or architecture for a given project. Ability to recruit an effective software engineering team, with demonstrable experience creating a positive, inclusive culture within a team Strong experience in backend software engineering using general-purpose programming languages to write clean, well-documented, and testable code that meets business needs using techniques such as Test Driven Development. While this role is not required to be hands-on (feel free to get stuck in if you wish to), we do expect you to have experience of this in previous roles. Leading the QA and testing functionality of the team using automated testing techniques, such as end-to-end testing and contract tests. Leadership communication skills - A great candidate will be able to communicate as capably with your engineering team as non-technical senior stakeholders, to be able to collaborate, advise and influence effectively based on the audience. Experience operating cloud infrastructure at scale using best practices. Establishing effective DevOps techniques like CI/CD and effective monitoring. Experience leading the response to incidents using effective incident management techniques. The ability to lead on and encourage continuous improvement in the way your team works, introducing and implementing new tools, practices and processes to enable your team to be the best it can be. Curiosity and an openness to change - we are always learning new technologies and requirements can frequently change. If that energises you, you'll enjoy this opportunity! Experience of database design, performance optimisation, troubleshooting and awareness of cloud-based Big Data "data warehouse" systems such as Snowflake, Databricks, BigQuery or Athena. PACKAGE DESCRIPTION Job Reference: 14922 Band: D Salary: £62,620 - £93,930 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. Contract Type: Permanent Location: London - Television Centre Working Pattern: Hybrid Working (Mix of working from home plus two/three days a week in the office). We are really proud to share that we are a Level 2 Disability Confident Employer and so if you require any reasonable adjustments in order to apply please do contact us at with the job reference in the subject. We offer flexibility, competitive benefits and the opportunity to be part of the BBC's exciting mission. Some of the key benefits you'll get from working in this role are: Flexible/Agile working - opportunities across the business. We believe in empowering you to do your best work, so we offer support and flexibility to balance work and home. We're happy to discuss a formal flexible working pattern. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at the offer stage. Unrivalled training and development opportunities - we operate a people-first culture and pride ourselves on your development. Our in-house Academy hosts a wide range of internal and external courses and certifications. Excellent career progression - BBC Studios offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Leaders at the BBC are passionate about helping our people grow in the organisation and you will have regular sessions with your line manager to support you with your career ambitions. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (plus an additional day which is a Corporation Day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. LIFE AT BBC STUDIOS We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours here. The BBC is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background. More information on our D&I plan can be found here. BBC Studios puts sustainability at the heart of everything we do both onscreen and offscreen, including delivering against the BBC Group's science-based Net Zero targets. More information on sustainability at BBC Studios can be found here.
May 02, 2024
Full time
ABOUT BBC STUDIOS BBC Studios is a world-renowned content studio and channels & streaming business, powered by British creativity, with a reach that touches audiences in every corner of the globe. We work with outstanding creative talent who are responsible for platform-defining shows from Strictly Come Dancing to Bluey, Prehistoric Planet to Planet Earth III. The range and quality of our content is unsurpassed, creating critical and commercial successes and global phenomena. From BAFTAs to RTS Awards, BBC Studios is Britain's most awarded production company and the only producer with three of the top ten shows on IMDB; we're the home of the widest-read English language news website in the world; and the UK's largest distributor of British content. THE ROLE We are currently looking for a Software Engineering Team Lead to manage our Studios Data Platform engineering team within Commercial Data Technology. The team are responsible for building and maintaining the cloud infrastructure of the platform, integrating SaaS products and building new software features to expand its capabilities. The Studios Data Platform team are responsible for the infrastructure, SaaS applications, software products and tooling that power the platform. You will be responsible for leading a small team of backend/fullstack oriented engineers, providing them with effective coaching and support to deliver high-quality software solutions. We care deeply about creating a culture and environment where people feel included and supported to contribute and do their best work, and we expect our team leads to help create and foster that environment. Some of the key responsibilities of this role: Recruit, mentor and manage an effective software engineering team. Help create an inclusive environment for your team, where everyone can contribute and do their best work. Lead your team in the design, development and operation of effective software that meets complex requirements for the immediate team and broader BBC Studios. Lead technical discussions and make well-informed technical decisions in the best interests of BBC Studios. Establish good working relationships with vendors and supporting the engineering department manager with getting the most value from our vendors. Collaborate closely with product leads to ensure the team is working in the most effective way possible, on the things that add the most value. Learn new technologies, keep up-to-date with existing technologies and help introduce them where appropriate. Collaborate with other leaders across your department and the wider business to foster a culture of engineering excellence and help drive the technical strategy of BBC Studios. Encourage your team to work beyond its boundaries with other teams in the BBC, sharing their knowledge and contributing to our shared engineering culture. Define, lead and encourage continuous improvement of the team's delivery and development processes. Deputise for the engineering department manager when required (with the support of your peers). WHAT DOES IT TAKE? We are looking for someone that has a background in developing high performance software solutions and either has people management experience or wants to make the first step into people management. That person is a strong communicator and has a collaborative approach to creating solutions to challenging problems and has demonstrable experience in supporting software engineers, helping them achieve their full potential in their roles. We don't expect you to have experience in all of these but the below gives examples of skills and practices we value: Experience line managing or leading a software engineering team with the design, implementation and operation of the software and/or architecture for a given project. Ability to recruit an effective software engineering team, with demonstrable experience creating a positive, inclusive culture within a team Strong experience in backend software engineering using general-purpose programming languages to write clean, well-documented, and testable code that meets business needs using techniques such as Test Driven Development. While this role is not required to be hands-on (feel free to get stuck in if you wish to), we do expect you to have experience of this in previous roles. Leading the QA and testing functionality of the team using automated testing techniques, such as end-to-end testing and contract tests. Leadership communication skills - A great candidate will be able to communicate as capably with your engineering team as non-technical senior stakeholders, to be able to collaborate, advise and influence effectively based on the audience. Experience operating cloud infrastructure at scale using best practices. Establishing effective DevOps techniques like CI/CD and effective monitoring. Experience leading the response to incidents using effective incident management techniques. The ability to lead on and encourage continuous improvement in the way your team works, introducing and implementing new tools, practices and processes to enable your team to be the best it can be. Curiosity and an openness to change - we are always learning new technologies and requirements can frequently change. If that energises you, you'll enjoy this opportunity! Experience of database design, performance optimisation, troubleshooting and awareness of cloud-based Big Data "data warehouse" systems such as Snowflake, Databricks, BigQuery or Athena. PACKAGE DESCRIPTION Job Reference: 14922 Band: D Salary: £62,620 - £93,930 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. Contract Type: Permanent Location: London - Television Centre Working Pattern: Hybrid Working (Mix of working from home plus two/three days a week in the office). We are really proud to share that we are a Level 2 Disability Confident Employer and so if you require any reasonable adjustments in order to apply please do contact us at with the job reference in the subject. We offer flexibility, competitive benefits and the opportunity to be part of the BBC's exciting mission. Some of the key benefits you'll get from working in this role are: Flexible/Agile working - opportunities across the business. We believe in empowering you to do your best work, so we offer support and flexibility to balance work and home. We're happy to discuss a formal flexible working pattern. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at the offer stage. Unrivalled training and development opportunities - we operate a people-first culture and pride ourselves on your development. Our in-house Academy hosts a wide range of internal and external courses and certifications. Excellent career progression - BBC Studios offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Leaders at the BBC are passionate about helping our people grow in the organisation and you will have regular sessions with your line manager to support you with your career ambitions. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (plus an additional day which is a Corporation Day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. LIFE AT BBC STUDIOS We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours here. The BBC is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background. More information on our D&I plan can be found here. BBC Studios puts sustainability at the heart of everything we do both onscreen and offscreen, including delivering against the BBC Group's science-based Net Zero targets. More information on sustainability at BBC Studios can be found here.
The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview The Principal Engineer (PE) will provide technical leadership to the development teams and nurture a culture of continual learning. The Principal Engineer will demonstrate the benefits of approaches to development and delivery either through working as a team member or through group sessions. They should be the authority for decisions relating to standards and engineering best practices within their teams. The Principal Engineer will be passionate about software development and keen to use their technical and mentoring skills to help their development team to be successful. They should be comfortable working in agile teams, foster transparent communication, have a commitment to quality, and a focus on getting things done. Role Responsibilities Act as the primary technical leader and developer on a team, demonstrating strong technical competencies and acting as a dependable and high value contributor within the team such that other team members know what they should aspire to Provide technical oversight of the analysis and design for assigned projects Design, develop, test and oversee production software solutions, including the development of highly complex systems, and modifications to existing systems Be able to communicate the architecture and principles behind a system to both technical and non-technical stakeholders Support the use of preferred planning and prioritisation tooling to capture and track deliveries, identify issues and help with roadmap and iteration planning and prioritisation Ensure the team engages in a well-defined SDLC that supports planning, prioritisation and delivery needs Support the team through help with defining scope and guiding estimation of work to be done by leveraging previous experience Be custodians for target state architecture and best practice within your respective development team Identify opportunities to evolve systems towards target state architecture and direct refactoring and prioritisation to positively influence deliveries Work alongside Team Leaders, to provide technical leadership and direction for the development team Participate in retrospectives and seek opportunities to drive best practice Lead the software team to deliver high quality and innovative software solutions Provide leadership and guidance to coach, motivate and lead team members to their optimum performance levels and career development, through both gated checks like code reviews and more supportive approaches such as mentoring or identifying stretch opportunities for team members Guide and support team to identify and escalate risks as appropriate Work with the Team Leaders to provide time and resource estimates, identify potential areas of risk and suggest mitigating actions Share complex technical designs or issues with non-technical stakeholders and influence their decision making where necessary Identify tools and methodologies to improve the effectiveness of the development process Assist and facilitate prioritisation of software defects and enhancements Manage risks and issues effectively with timely escalation to the project stakeholders Experience / Competences Essential Degree or equivalent industry experience Experience of hands on technical leadership Experience overseeing the development of complex systems Enterprise system experience Leadership experience within a software delivery team Experience of the full software development lifecycle in a technical role Current in-depth knowledge of at least one full stack language as applicable to the role (such as Java, C#, C++, JavaScript) Experience of a general purpose scripting language (such as Python, Perl, Ruby) Desired Excellent attention to detail, highly organised with a proactive approach Strong analytical ability and problem solving skills Risk Responsibilities All staff have defined risk management responsibilities. The Group imposes additional responsibilities on line-managers and senior managers. It is critical that all staff discharge their risk management responsibilities when undertaking their role. Specific responsibilities are incorporated into employee objectives, and your performance against these objectives will be assessed as part of the firm's performance management process. You will also be required to confirm that you have discharged your risk management responsibilities through the annual risk management attestation process. Maintenance The job description will be maintained by the manager of the department. It will be updated if there are changes to the duties and/or responsibilities. This job description is subject to the terms and conditions of your Employment or Service Agreement and Handbook. You shall perform other such duties as the Company or any Group Company may reasonably require. Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - City Quays - Belfast
May 02, 2024
Full time
The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview The Principal Engineer (PE) will provide technical leadership to the development teams and nurture a culture of continual learning. The Principal Engineer will demonstrate the benefits of approaches to development and delivery either through working as a team member or through group sessions. They should be the authority for decisions relating to standards and engineering best practices within their teams. The Principal Engineer will be passionate about software development and keen to use their technical and mentoring skills to help their development team to be successful. They should be comfortable working in agile teams, foster transparent communication, have a commitment to quality, and a focus on getting things done. Role Responsibilities Act as the primary technical leader and developer on a team, demonstrating strong technical competencies and acting as a dependable and high value contributor within the team such that other team members know what they should aspire to Provide technical oversight of the analysis and design for assigned projects Design, develop, test and oversee production software solutions, including the development of highly complex systems, and modifications to existing systems Be able to communicate the architecture and principles behind a system to both technical and non-technical stakeholders Support the use of preferred planning and prioritisation tooling to capture and track deliveries, identify issues and help with roadmap and iteration planning and prioritisation Ensure the team engages in a well-defined SDLC that supports planning, prioritisation and delivery needs Support the team through help with defining scope and guiding estimation of work to be done by leveraging previous experience Be custodians for target state architecture and best practice within your respective development team Identify opportunities to evolve systems towards target state architecture and direct refactoring and prioritisation to positively influence deliveries Work alongside Team Leaders, to provide technical leadership and direction for the development team Participate in retrospectives and seek opportunities to drive best practice Lead the software team to deliver high quality and innovative software solutions Provide leadership and guidance to coach, motivate and lead team members to their optimum performance levels and career development, through both gated checks like code reviews and more supportive approaches such as mentoring or identifying stretch opportunities for team members Guide and support team to identify and escalate risks as appropriate Work with the Team Leaders to provide time and resource estimates, identify potential areas of risk and suggest mitigating actions Share complex technical designs or issues with non-technical stakeholders and influence their decision making where necessary Identify tools and methodologies to improve the effectiveness of the development process Assist and facilitate prioritisation of software defects and enhancements Manage risks and issues effectively with timely escalation to the project stakeholders Experience / Competences Essential Degree or equivalent industry experience Experience of hands on technical leadership Experience overseeing the development of complex systems Enterprise system experience Leadership experience within a software delivery team Experience of the full software development lifecycle in a technical role Current in-depth knowledge of at least one full stack language as applicable to the role (such as Java, C#, C++, JavaScript) Experience of a general purpose scripting language (such as Python, Perl, Ruby) Desired Excellent attention to detail, highly organised with a proactive approach Strong analytical ability and problem solving skills Risk Responsibilities All staff have defined risk management responsibilities. The Group imposes additional responsibilities on line-managers and senior managers. It is critical that all staff discharge their risk management responsibilities when undertaking their role. Specific responsibilities are incorporated into employee objectives, and your performance against these objectives will be assessed as part of the firm's performance management process. You will also be required to confirm that you have discharged your risk management responsibilities through the annual risk management attestation process. Maintenance The job description will be maintained by the manager of the department. It will be updated if there are changes to the duties and/or responsibilities. This job description is subject to the terms and conditions of your Employment or Service Agreement and Handbook. You shall perform other such duties as the Company or any Group Company may reasonably require. Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - City Quays - Belfast
London Stock Exchange Group
Nottingham, Nottinghamshire
Job Description OVERVIEW We are seeking a Director to lead Risk Entity Screening, our flagship product that is aimed at protecting our customers from crime, corruption and other business risks. This is a very exciting opportunity to join a business in an innovative and constantly evolving industry. This role will partner with product and proposition management, and architecture to ensure alignment with the technical and business strategy and will provide thought leadership in the area of cloud, databases, AI/ML and analytics in order to evolve our Risk portfolio through technical advancement and innovation. The role will also partner with internal technology partners to ensure alignment with the platform vision and with the PMO and Finance teams to ensure alignment with corporate strategy and with communications and capability management to evangelize the Risk assets. Job description The goals of this role are: Lead development of the Risk Screening Products and services. Lead all propositions for Risk Screening in order to meet ongoing business needs. Ensure high levels of service, quality, security and performance are consistently met. Where necessary, target debt in these areas and prioritise appropriately alongside feature delivery. Drive innovations to manage growing volumes that reduce cost and TTM . Support business teams for client presentations and strategy updates Drive innovation and differentiation to better address current and future needs within the Risk domain. Drive organisational efficiencies in alignment with corporate strategies around headcount, location and leveraging of corporate assets. Take responsibility for vendor management engagement and governance, including cost controls, service excellence and long-term relationships. Drive continued program of service improvement for the performance and availability of Risk Screening products and manage changing expectations around security, privacy, and data residency. Drive teams to deliver quality products on time, following Agile software development practices. Proactively seek partnerships and collaborate with cross-functional product development teams to define software strategy and shared roadmaps. Foster a high-performance management team through coaching, engagement, and performance management. Nurture a culture of quality, accountability, collaboration, continuous improvement, and data-driven decision making. Constantly inspect and adapt processes and standards to meet customer demands. Work with all business areas to target shared pain points and maximise the efficiency of your engineering team. QUALIFICATIONS Knowledge, Skills, Experience and Attitude: You are: A highly innovative individual with technical skills, excellent communication skills and global management experience An energetic team player who can be effective across a matrixed organization A leader by example who demonstrate consistent high standards and can empower your managers and teams to do the same. Enjoy working with many stakeholders and is great at juggling priorities to make the maximum impact for our customers. Have a strong track record of performance and be tenacious in your own development. Enjoy participating in both business and technical conversations that will help move our Risk products forward. Enjoy driving the creation of technical solutions that meet our customer needs and be at ease owning the delivery of making those solutions happen in collaboration with business unit technology teams and our own engineering teams. Take pride in delivering solutions and constantly looking for opportunities to innovate and improve. Understand the importance of building strong partnerships internally and externally and acting with integrity to uphold our cultural values. You have: Degree level qualification, preferably in Computer Science or related field 15+ years of experience managing large scale global systems and teams. Experience with Java, and Cloud technologies Experience managing geographically dispersed teams, in a matrixed organization. Comfortable working in a multi-location multi time zone environment, with remote stake holders and dependent teams Experience working across multiple functional disciplines, including security, compliance, legal, and other engineering functional teams. Strong communication and presentation skills including the ability to build relationships and effectively communicate across all management and organizational levels. Proven organizational skills; Ability to multi-task; Value and detail oriented with demonstrated ability to deliver on commitments. Excellent analytical and problem-solving skills Accomplished at relationship building across business, technology, finance, and other key stakeholder domains. Ability to work in a fast-paced, sometimes stressful environment managing multiple projects with strict deadlines. Demonstrated program management skills including planning and budgeting; working knowledge of project management methodology and software preferred but not required. Experience of working with ML/AI technologies would be beneficial. Impressive benefits? Of course. We support our colleagues' health and wellbeing with inclusive benefits. So that's support for physical, financial, mental and environmental health, paid time off to volunteer, consumer discounts & savings and so much more. All of which are tailored to your needs and may vary by location. For more details talk to your recruiter. As a global business, Refinitiv relies on diversity of culture and thought to deliver on our goals. Therefore, we seek hardworking, qualified employees in all our operations around the world-regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Refinitiv is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. Refinitiv makes reasonable accommodations for applicants and employees with disabilities. If an accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us to request an accommodation. A full list of our office locations and contact information can be found at: Refinitiv Office Locations . Be the breakthrough, activate your future and shape ours. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
May 02, 2024
Full time
Job Description OVERVIEW We are seeking a Director to lead Risk Entity Screening, our flagship product that is aimed at protecting our customers from crime, corruption and other business risks. This is a very exciting opportunity to join a business in an innovative and constantly evolving industry. This role will partner with product and proposition management, and architecture to ensure alignment with the technical and business strategy and will provide thought leadership in the area of cloud, databases, AI/ML and analytics in order to evolve our Risk portfolio through technical advancement and innovation. The role will also partner with internal technology partners to ensure alignment with the platform vision and with the PMO and Finance teams to ensure alignment with corporate strategy and with communications and capability management to evangelize the Risk assets. Job description The goals of this role are: Lead development of the Risk Screening Products and services. Lead all propositions for Risk Screening in order to meet ongoing business needs. Ensure high levels of service, quality, security and performance are consistently met. Where necessary, target debt in these areas and prioritise appropriately alongside feature delivery. Drive innovations to manage growing volumes that reduce cost and TTM . Support business teams for client presentations and strategy updates Drive innovation and differentiation to better address current and future needs within the Risk domain. Drive organisational efficiencies in alignment with corporate strategies around headcount, location and leveraging of corporate assets. Take responsibility for vendor management engagement and governance, including cost controls, service excellence and long-term relationships. Drive continued program of service improvement for the performance and availability of Risk Screening products and manage changing expectations around security, privacy, and data residency. Drive teams to deliver quality products on time, following Agile software development practices. Proactively seek partnerships and collaborate with cross-functional product development teams to define software strategy and shared roadmaps. Foster a high-performance management team through coaching, engagement, and performance management. Nurture a culture of quality, accountability, collaboration, continuous improvement, and data-driven decision making. Constantly inspect and adapt processes and standards to meet customer demands. Work with all business areas to target shared pain points and maximise the efficiency of your engineering team. QUALIFICATIONS Knowledge, Skills, Experience and Attitude: You are: A highly innovative individual with technical skills, excellent communication skills and global management experience An energetic team player who can be effective across a matrixed organization A leader by example who demonstrate consistent high standards and can empower your managers and teams to do the same. Enjoy working with many stakeholders and is great at juggling priorities to make the maximum impact for our customers. Have a strong track record of performance and be tenacious in your own development. Enjoy participating in both business and technical conversations that will help move our Risk products forward. Enjoy driving the creation of technical solutions that meet our customer needs and be at ease owning the delivery of making those solutions happen in collaboration with business unit technology teams and our own engineering teams. Take pride in delivering solutions and constantly looking for opportunities to innovate and improve. Understand the importance of building strong partnerships internally and externally and acting with integrity to uphold our cultural values. You have: Degree level qualification, preferably in Computer Science or related field 15+ years of experience managing large scale global systems and teams. Experience with Java, and Cloud technologies Experience managing geographically dispersed teams, in a matrixed organization. Comfortable working in a multi-location multi time zone environment, with remote stake holders and dependent teams Experience working across multiple functional disciplines, including security, compliance, legal, and other engineering functional teams. Strong communication and presentation skills including the ability to build relationships and effectively communicate across all management and organizational levels. Proven organizational skills; Ability to multi-task; Value and detail oriented with demonstrated ability to deliver on commitments. Excellent analytical and problem-solving skills Accomplished at relationship building across business, technology, finance, and other key stakeholder domains. Ability to work in a fast-paced, sometimes stressful environment managing multiple projects with strict deadlines. Demonstrated program management skills including planning and budgeting; working knowledge of project management methodology and software preferred but not required. Experience of working with ML/AI technologies would be beneficial. Impressive benefits? Of course. We support our colleagues' health and wellbeing with inclusive benefits. So that's support for physical, financial, mental and environmental health, paid time off to volunteer, consumer discounts & savings and so much more. All of which are tailored to your needs and may vary by location. For more details talk to your recruiter. As a global business, Refinitiv relies on diversity of culture and thought to deliver on our goals. Therefore, we seek hardworking, qualified employees in all our operations around the world-regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Refinitiv is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. Refinitiv makes reasonable accommodations for applicants and employees with disabilities. If an accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us to request an accommodation. A full list of our office locations and contact information can be found at: Refinitiv Office Locations . Be the breakthrough, activate your future and shape ours. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Citi's Global Data Center Critical Systems Engineering team provides logistical planning for the technology organization in the Data Center environment and other critical technology environments. The Critical Systems Engineering team is the Data Center Management structure responsible for capacity management, engineering, forecasting and reporting. The responsibilities are focused on all Data Centers, critical technology environments and handled by the dedicated Data Center Critical Systems Engineers. The group acts as Subject Matter Experts for Global Data Center designs, critical capacities engineering and provides metric gathering and analysis for senior management review. This position will develop metrics and reporting to demonstrate the use of space and power in the data centers. This role requires close coordination with hardware planning groups, installation and integration staff and engineering in evaluating and approving new hardware to maximize an efficient use of data center space and power capacity. The Critical Systems Engineer will maintain up-to-date CAD and other documents for the Global data centers. This position also works closely with the Corporate Real Estate staff to coordinate all maintenance, testing and capital projects affecting the data center and technology rooms. Responsibilities: Data center space planning and usage analysis; Develop and report on power, cooling, space and efficiency metrics; Maintain CAD documentation of all data centers and technology rooms; Assist with the updates of the data center Scorecards and summary reports; bring set of core disciplines together to maximize and manage capacities to maintain optimal service, quality and cost balance; Develop and communicate data center best practices related to hardware installation coordination and the development of best practices and guidelines; Issue regular updates to the data center floor plans showing planned changes and future hardware; Maintain the Critical Systems hardware power matrix and update with actual readings; Review all planned maintenance and testing activities for risk and potential impact on data center operations; Develop and maintain a Citigroup Data Center Space Planning Guide, Infrastructure Classification and Design/Construction standards; Attend regular meetings to review data center/tech room plans and capacity issues; Work closely with Data Center Site Operations to coordinate the strategic projects identified in the Data Center Strategy document; Stay current with the trends toward IT integration/consolidation and plan for the impact; Work with the other corporate groups involved with the planning for the data centers in North America; Based on experience, contribute updates to the Citigroup Data Center Design Criteria; All other duties as assigned. Qualifications Requisite Knowledge/Capabilities Experience in mission critical data center facilities, preferably in the financial industry Experience with mission critical infrastructure maintenance and incident response while maintaining continuous operation of the data center Clear understanding of critical building systems and levels of redundancy Clear understanding of the key technology components, interaction and the organization of the data center environment, including a basic understanding of network design Strong understanding of industry standards and best practices Strong understanding of energy use and reduction opportunities in data centers Excellence in execution Strategic and annual planning General Attributes Leadership Abilities Highest level of personal and professional integrity, strong personal work ethic Ability to see underlying problems within the strategic through tactical views of a complex process Influencing Skills Ability to express points of view clearly, logically, tactfully, and convincingly in written and oral communications Ability to get buy-in to implementation plans and actions working across organizational boundaries Relationship Management Ability to deal effectively with senior leaders from all functional backgrounds Ability to develop and maintain constructive relationships with senior leaders Collaborative "team player" orientation with a strong cultural awareness Effectiveness at working with and across various levels within and outside Citi Decision Making and Project Management Excellent project management skills and ability to break down complex problems and projects into manageable goals Ability to get to the heart of the problem and make sound and timely decisions Ability to analyze complex information, evaluate options, choose the best solution Education Bachelor of Science (BS) or related experience of 10 years in similar function. Degree in Electrical or Mechanical Engineering with 5+ years of experience in relevant areas preferred. Job Family Group: Technology Job Family: Infrastructure Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
May 02, 2024
Full time
Citi's Global Data Center Critical Systems Engineering team provides logistical planning for the technology organization in the Data Center environment and other critical technology environments. The Critical Systems Engineering team is the Data Center Management structure responsible for capacity management, engineering, forecasting and reporting. The responsibilities are focused on all Data Centers, critical technology environments and handled by the dedicated Data Center Critical Systems Engineers. The group acts as Subject Matter Experts for Global Data Center designs, critical capacities engineering and provides metric gathering and analysis for senior management review. This position will develop metrics and reporting to demonstrate the use of space and power in the data centers. This role requires close coordination with hardware planning groups, installation and integration staff and engineering in evaluating and approving new hardware to maximize an efficient use of data center space and power capacity. The Critical Systems Engineer will maintain up-to-date CAD and other documents for the Global data centers. This position also works closely with the Corporate Real Estate staff to coordinate all maintenance, testing and capital projects affecting the data center and technology rooms. Responsibilities: Data center space planning and usage analysis; Develop and report on power, cooling, space and efficiency metrics; Maintain CAD documentation of all data centers and technology rooms; Assist with the updates of the data center Scorecards and summary reports; bring set of core disciplines together to maximize and manage capacities to maintain optimal service, quality and cost balance; Develop and communicate data center best practices related to hardware installation coordination and the development of best practices and guidelines; Issue regular updates to the data center floor plans showing planned changes and future hardware; Maintain the Critical Systems hardware power matrix and update with actual readings; Review all planned maintenance and testing activities for risk and potential impact on data center operations; Develop and maintain a Citigroup Data Center Space Planning Guide, Infrastructure Classification and Design/Construction standards; Attend regular meetings to review data center/tech room plans and capacity issues; Work closely with Data Center Site Operations to coordinate the strategic projects identified in the Data Center Strategy document; Stay current with the trends toward IT integration/consolidation and plan for the impact; Work with the other corporate groups involved with the planning for the data centers in North America; Based on experience, contribute updates to the Citigroup Data Center Design Criteria; All other duties as assigned. Qualifications Requisite Knowledge/Capabilities Experience in mission critical data center facilities, preferably in the financial industry Experience with mission critical infrastructure maintenance and incident response while maintaining continuous operation of the data center Clear understanding of critical building systems and levels of redundancy Clear understanding of the key technology components, interaction and the organization of the data center environment, including a basic understanding of network design Strong understanding of industry standards and best practices Strong understanding of energy use and reduction opportunities in data centers Excellence in execution Strategic and annual planning General Attributes Leadership Abilities Highest level of personal and professional integrity, strong personal work ethic Ability to see underlying problems within the strategic through tactical views of a complex process Influencing Skills Ability to express points of view clearly, logically, tactfully, and convincingly in written and oral communications Ability to get buy-in to implementation plans and actions working across organizational boundaries Relationship Management Ability to deal effectively with senior leaders from all functional backgrounds Ability to develop and maintain constructive relationships with senior leaders Collaborative "team player" orientation with a strong cultural awareness Effectiveness at working with and across various levels within and outside Citi Decision Making and Project Management Excellent project management skills and ability to break down complex problems and projects into manageable goals Ability to get to the heart of the problem and make sound and timely decisions Ability to analyze complex information, evaluate options, choose the best solution Education Bachelor of Science (BS) or related experience of 10 years in similar function. Degree in Electrical or Mechanical Engineering with 5+ years of experience in relevant areas preferred. Job Family Group: Technology Job Family: Infrastructure Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
The company: A thriving company in the Durham area is looking to expand their network services for their large client base. They are on a journey of service excellence and are looking for proactive team players to join them in their growth. With an aim for technical excellence, this company offers strong progression and training opportunities, alongside the opportunity to work alongside some of the best in the industry. The Role: Drive operational stability by monitoring and maintaining network devices Provide remote support when needed for diagnosing and resolving faults Visit customer sites when needed Take a lead in customer meetings alongside Accounts Managers or Team Leaders Deliver a positive customer experience through good communication Work both independently and collaboratively Regularly review and update customer support documentation Improve customer infrastructure and update processes Process creation for other team members to work from Assist your colleagues by sharing your knowledge to effectively resolve technical issues, and take part in training for your professional development About You You should have very strong experience as a Network Engineer and be able to troubleshoot complex issues. You should also possess strong communication skills to collaborate with your colleagues as well as communicate efficiently with the client. You should also have the following technical experience: CCNA or CCNP qualification Strong experience in network engineering, particularly with Fortinet, Cisco, and Meraki products Oversee complex networks in a multi-vendor environment Have an understanding of network protocols such as QoS, HSRP, IPSEC, BGP, OSPF, etc. Working with firewall configuration/management, network security practices and VPNs Confidence with your documentation abilities Benefits: 27 Days Annual Leave Your birthday off 7% matched pension contribution Hybrid and flexible workign options Annual pay reviews Enhanced sick pay benefit Car lease scheme Training programmes Progression plans Perk box membership 4 months full pay maternity leave And more! Next Steps? If you would like to know anything more about this role or even just want to hear what other Infrastructure, Cloud and Security positions I have that may also be a good match for you then please apply to this advert / or catch me on LinkedIn "Hayley Bee You must be fully eligible to work in the UK to apply to this position and be able to travel into office on occasion
May 02, 2024
Full time
The company: A thriving company in the Durham area is looking to expand their network services for their large client base. They are on a journey of service excellence and are looking for proactive team players to join them in their growth. With an aim for technical excellence, this company offers strong progression and training opportunities, alongside the opportunity to work alongside some of the best in the industry. The Role: Drive operational stability by monitoring and maintaining network devices Provide remote support when needed for diagnosing and resolving faults Visit customer sites when needed Take a lead in customer meetings alongside Accounts Managers or Team Leaders Deliver a positive customer experience through good communication Work both independently and collaboratively Regularly review and update customer support documentation Improve customer infrastructure and update processes Process creation for other team members to work from Assist your colleagues by sharing your knowledge to effectively resolve technical issues, and take part in training for your professional development About You You should have very strong experience as a Network Engineer and be able to troubleshoot complex issues. You should also possess strong communication skills to collaborate with your colleagues as well as communicate efficiently with the client. You should also have the following technical experience: CCNA or CCNP qualification Strong experience in network engineering, particularly with Fortinet, Cisco, and Meraki products Oversee complex networks in a multi-vendor environment Have an understanding of network protocols such as QoS, HSRP, IPSEC, BGP, OSPF, etc. Working with firewall configuration/management, network security practices and VPNs Confidence with your documentation abilities Benefits: 27 Days Annual Leave Your birthday off 7% matched pension contribution Hybrid and flexible workign options Annual pay reviews Enhanced sick pay benefit Car lease scheme Training programmes Progression plans Perk box membership 4 months full pay maternity leave And more! Next Steps? If you would like to know anything more about this role or even just want to hear what other Infrastructure, Cloud and Security positions I have that may also be a good match for you then please apply to this advert / or catch me on LinkedIn "Hayley Bee You must be fully eligible to work in the UK to apply to this position and be able to travel into office on occasion
Senior IT Support Engineer (Contract) £200/day (outside IR35) Hybrid Remote 3 months (initial contract) My client has an urgent requirement for a Senior IT Support Engineer to support their cloud IT infrastructure in Sheffield. This will be an initial 6-month contract, which will require you to be in the office once a week, so experience with remote IT support is essential. The ideal candidate will have experience of providing 3rd line support and troubleshooting cloud-based environments. Responsibilities: Provide technical support and engineering for networking infrastructure, contributing to the design, implementation, and security of WAN, LAN, and WLAN. Providing technical support and engineering for servers, services, and applications (virtual and physical) in both on-premises and cloud environments. Contribute to the design, implementation, and security of these systems and services. Advising and assisting in the development and deployment of IT security measures across IT systems. Collaborate with the Principal Group IT Manager, staff, and other IT suppliers to enhance customers' network, systems, and security as needed. Perform root cause analysis of technical issues and implement appropriate solutions for business needs. Skills we are looking for: A strong knowledge of Networking A minimum of 5 years' experience in supporting and maintaining IT infrastructures Microsoft Office 365 Microsoft Hyper V or equivalent experience Active Directory Networking topologies (switches, VLAN trunking etc.) LAN and WAN management If you are an experienced IT Support Engineer or Infrastructure Engineer and currently looking for your next contract, please click APPLY! One of our team will be in touch to schedule interviews, commencing Monday 6th May. In Technology Group Ltd is acting as an Employment Business in relation to this vacancy.
May 02, 2024
Full time
Senior IT Support Engineer (Contract) £200/day (outside IR35) Hybrid Remote 3 months (initial contract) My client has an urgent requirement for a Senior IT Support Engineer to support their cloud IT infrastructure in Sheffield. This will be an initial 6-month contract, which will require you to be in the office once a week, so experience with remote IT support is essential. The ideal candidate will have experience of providing 3rd line support and troubleshooting cloud-based environments. Responsibilities: Provide technical support and engineering for networking infrastructure, contributing to the design, implementation, and security of WAN, LAN, and WLAN. Providing technical support and engineering for servers, services, and applications (virtual and physical) in both on-premises and cloud environments. Contribute to the design, implementation, and security of these systems and services. Advising and assisting in the development and deployment of IT security measures across IT systems. Collaborate with the Principal Group IT Manager, staff, and other IT suppliers to enhance customers' network, systems, and security as needed. Perform root cause analysis of technical issues and implement appropriate solutions for business needs. Skills we are looking for: A strong knowledge of Networking A minimum of 5 years' experience in supporting and maintaining IT infrastructures Microsoft Office 365 Microsoft Hyper V or equivalent experience Active Directory Networking topologies (switches, VLAN trunking etc.) LAN and WAN management If you are an experienced IT Support Engineer or Infrastructure Engineer and currently looking for your next contract, please click APPLY! One of our team will be in touch to schedule interviews, commencing Monday 6th May. In Technology Group Ltd is acting as an Employment Business in relation to this vacancy.
AWS IVR ENGINEER REQUIRED IN WELWYN GARDEN CITY DURATION 6 MONTHSDAY RATE -COMPETITIVE VIA UMBRELLA LOCATION- SLOUGH (HYBRID)Join the best of the bunch!We're the UK's biggest 'virtual network operator' (we're powered by O2's network) and for over a decade now we've won all the top awards for customer satisfaction. We have a track record of doing things differently and shaking up the mobile industry. And we're fiercely proud of being 'supermarket mobile', bringing the best to more than five million customers. Working for us means being part of our small yet diverse and mighty team, where everyone is valued. Everyone gets the opportunity to get stuck in and make a difference.We're an Agile organisation. Agile helps us respond quickly to our customers, make the most of our diverse talents, and stay focused on what really matters. It's more than just a 'methodology' to us - it's our way for everyone to give their best.About the roleAs an AWS IVR Engineer within the Run and Operate chapter, you will be helping the team migrate a third-party AWS Connect IVR solution to our own AWS Connect infrastructure. You will be working in a small team including a solution designer and project manager and will drive the technical implementation in AWS Connect. You will be expected to deliver this in an optimised, secure, and well-documented manner. You will work very closely with the DevSecOps team that manages the AWS environment to ensure existing standards are followed as well as cross-skilling them to integrate into the BAU support service.You will be responsible for The Mobile Engineering team is a truly cross functional team responsible for both the functional software development as well as the running and operation of bespoke and product / SaaS based IT solutions. You will be working within a diverse team of highly motivated and talented individuals on business-critical infrastructure. Our teams are motivated and challenged, working in sprints across a range of technologies which together provide huge benefit to the wider business.Within the Engineering team, we are the Run and Operate Chapter which manages the platforms and infrastructure used by many of the business services needed. This role is part of the IVR implementation squad and reports to the Run and Operate Chapter Lead. We are looking for the following skills & experience: Significant commercial experience using AWS Connect. Significant experience with AWS. Experience working with third-party suppliers. Experience producing quality technical documentation.Nice to have: Experience migrating AWS Connect solutions between suppliers. Experience writing and maintaining deployments using code.Key responsibilities Be a team player - live the values. Act as the technical lead within the squad to support them with the migration. Be critical of the current solution and suggest improvements. Work with the Chapter Lead to agree how the new in-house AWS Connect IVR solution can be transitioned to BAU support. Share knowledge with other members of the chapter.Candidates will ideally show evidence of the above in their CV to be considered.Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.Pontoon is an employment consultancy and operates as an equal opportunity's employer.Please email me
May 02, 2024
Full time
AWS IVR ENGINEER REQUIRED IN WELWYN GARDEN CITY DURATION 6 MONTHSDAY RATE -COMPETITIVE VIA UMBRELLA LOCATION- SLOUGH (HYBRID)Join the best of the bunch!We're the UK's biggest 'virtual network operator' (we're powered by O2's network) and for over a decade now we've won all the top awards for customer satisfaction. We have a track record of doing things differently and shaking up the mobile industry. And we're fiercely proud of being 'supermarket mobile', bringing the best to more than five million customers. Working for us means being part of our small yet diverse and mighty team, where everyone is valued. Everyone gets the opportunity to get stuck in and make a difference.We're an Agile organisation. Agile helps us respond quickly to our customers, make the most of our diverse talents, and stay focused on what really matters. It's more than just a 'methodology' to us - it's our way for everyone to give their best.About the roleAs an AWS IVR Engineer within the Run and Operate chapter, you will be helping the team migrate a third-party AWS Connect IVR solution to our own AWS Connect infrastructure. You will be working in a small team including a solution designer and project manager and will drive the technical implementation in AWS Connect. You will be expected to deliver this in an optimised, secure, and well-documented manner. You will work very closely with the DevSecOps team that manages the AWS environment to ensure existing standards are followed as well as cross-skilling them to integrate into the BAU support service.You will be responsible for The Mobile Engineering team is a truly cross functional team responsible for both the functional software development as well as the running and operation of bespoke and product / SaaS based IT solutions. You will be working within a diverse team of highly motivated and talented individuals on business-critical infrastructure. Our teams are motivated and challenged, working in sprints across a range of technologies which together provide huge benefit to the wider business.Within the Engineering team, we are the Run and Operate Chapter which manages the platforms and infrastructure used by many of the business services needed. This role is part of the IVR implementation squad and reports to the Run and Operate Chapter Lead. We are looking for the following skills & experience: Significant commercial experience using AWS Connect. Significant experience with AWS. Experience working with third-party suppliers. Experience producing quality technical documentation.Nice to have: Experience migrating AWS Connect solutions between suppliers. Experience writing and maintaining deployments using code.Key responsibilities Be a team player - live the values. Act as the technical lead within the squad to support them with the migration. Be critical of the current solution and suggest improvements. Work with the Chapter Lead to agree how the new in-house AWS Connect IVR solution can be transitioned to BAU support. Share knowledge with other members of the chapter.Candidates will ideally show evidence of the above in their CV to be considered.Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.Pontoon is an employment consultancy and operates as an equal opportunity's employer.Please email me
Software Engineer 12 month contract Based in Stevenage Offering £65ph Inside IR35 Do you have experience with C#? Do you have experience of hardware integration? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Software Engineer, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Supporting the development of the world's most advanced defence systems from the initial concept through to in-service support and training, using a range of simulation technologies Working with Project Leads and Simulation Architects to design and develop simulation components in a synthetic environment using C#, C++, and integration simulations Approach to software development including; Configuration control, Continuous Integration, Continuous Delivery or Deployment, Unit testing, and test-driven development. Your Skillset may include: C# / C++ Microsoft Visual Studio, Eclipse, Ability to work from high level/system view into technical detail. Knowledge of using Microsoft Windows and Linux operating systems Distributed simulation standards / Protocols (DIS, HLA, DDS) and web services development (JavaScript, Node JS or similar) Military Communications, Datalinks and Interfaces such as 1553/1760 and Ethernet TCP/IP Practical knowledge of System integration principles and processes If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Software Engineer 12 month contract Based in Stevenage Offering £65ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
May 02, 2024
Full time
Software Engineer 12 month contract Based in Stevenage Offering £65ph Inside IR35 Do you have experience with C#? Do you have experience of hardware integration? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Software Engineer, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Supporting the development of the world's most advanced defence systems from the initial concept through to in-service support and training, using a range of simulation technologies Working with Project Leads and Simulation Architects to design and develop simulation components in a synthetic environment using C#, C++, and integration simulations Approach to software development including; Configuration control, Continuous Integration, Continuous Delivery or Deployment, Unit testing, and test-driven development. Your Skillset may include: C# / C++ Microsoft Visual Studio, Eclipse, Ability to work from high level/system view into technical detail. Knowledge of using Microsoft Windows and Linux operating systems Distributed simulation standards / Protocols (DIS, HLA, DDS) and web services development (JavaScript, Node JS or similar) Military Communications, Datalinks and Interfaces such as 1553/1760 and Ethernet TCP/IP Practical knowledge of System integration principles and processes If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Software Engineer 12 month contract Based in Stevenage Offering £65ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
AWS IVR ENGINEER REQUIRED IN SLOUGH.* DURATION 6 months DAY RATE -COMPETITIVE VIA UMBRELLA LOCATION- SLOUGH (HYBRID) Join the best of the bunch! We're the UK's biggest 'virtual network operator' (we're powered by O2's network) and for over a decade now we've won all the top awards for customer satisfaction. We have a track record of doing things differently and shaking up the mobile industry. And we're fiercely proud of being 'supermarket mobile', bringing the best to more than five million customers. Working for us means being part of our small yet diverse and mighty team, where everyone is valued. Everyone gets the opportunity to get stuck in and make a difference. We're an Agile organisation. Agile helps us respond quickly to our customers, make the most of our diverse talents, and stay focused on what really matters. It's more than just a 'methodology' to us - it's our way for everyone to give their best. About the role As an AWS IVR Engineer within the Run and Operate chapter, you will be helping the team migrate a third-party AWS Connect IVR solution to our own AWS Connect infrastructure. You will be working in a small team including a solution designer and project manager and will drive the technical implementation in AWS Connect. You will be expected to deliver this in an optimised, secure, and well-documented manner. You will work very closely with the DevSecOps team that manages the AWS environment to ensure existing standards are followed as well as cross-skilling them to integrate into the BAU support service. You will be responsible for The Mobile Engineering team is a truly cross functional team responsible for both the functional software development as well as the running and operation of bespoke and product/SaaS based IT solutions. You will be working within a diverse team of highly motivated and talented individuals on business-critical infrastructure. Our teams are motivated and challenged, working in sprints across a range of technologies which together provide huge benefit to the wider business. Within the Engineering team, we are the Run and Operate Chapter which manages the platforms and infrastructure used by many of the business services needed. This role is part of the IVR implementation squad and reports to the Run and Operate Chapter Lead. We are looking for the following skills & experience: . Significant commercial experience using AWS Connect. . Significant experience with AWS. . Experience working with third-party suppliers. . Experience producing quality technical documentation. Nice to have: . Experience migrating AWS Connect solutions between suppliers. . Experience writing and maintaining deployments using code. Key responsibilities . Be a team player - live the values. . Act as the technical lead within the squad to support them with the migration. . Be critical of the current solution and suggest improvements. . Work with the Chapter Lead to agree how the new in-house AWS Connect IVR solution can be transitioned to BAU support. . Share knowledge with other members of the chapter. Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunity's employer. Please email me
May 02, 2024
Contractor
AWS IVR ENGINEER REQUIRED IN SLOUGH.* DURATION 6 months DAY RATE -COMPETITIVE VIA UMBRELLA LOCATION- SLOUGH (HYBRID) Join the best of the bunch! We're the UK's biggest 'virtual network operator' (we're powered by O2's network) and for over a decade now we've won all the top awards for customer satisfaction. We have a track record of doing things differently and shaking up the mobile industry. And we're fiercely proud of being 'supermarket mobile', bringing the best to more than five million customers. Working for us means being part of our small yet diverse and mighty team, where everyone is valued. Everyone gets the opportunity to get stuck in and make a difference. We're an Agile organisation. Agile helps us respond quickly to our customers, make the most of our diverse talents, and stay focused on what really matters. It's more than just a 'methodology' to us - it's our way for everyone to give their best. About the role As an AWS IVR Engineer within the Run and Operate chapter, you will be helping the team migrate a third-party AWS Connect IVR solution to our own AWS Connect infrastructure. You will be working in a small team including a solution designer and project manager and will drive the technical implementation in AWS Connect. You will be expected to deliver this in an optimised, secure, and well-documented manner. You will work very closely with the DevSecOps team that manages the AWS environment to ensure existing standards are followed as well as cross-skilling them to integrate into the BAU support service. You will be responsible for The Mobile Engineering team is a truly cross functional team responsible for both the functional software development as well as the running and operation of bespoke and product/SaaS based IT solutions. You will be working within a diverse team of highly motivated and talented individuals on business-critical infrastructure. Our teams are motivated and challenged, working in sprints across a range of technologies which together provide huge benefit to the wider business. Within the Engineering team, we are the Run and Operate Chapter which manages the platforms and infrastructure used by many of the business services needed. This role is part of the IVR implementation squad and reports to the Run and Operate Chapter Lead. We are looking for the following skills & experience: . Significant commercial experience using AWS Connect. . Significant experience with AWS. . Experience working with third-party suppliers. . Experience producing quality technical documentation. Nice to have: . Experience migrating AWS Connect solutions between suppliers. . Experience writing and maintaining deployments using code. Key responsibilities . Be a team player - live the values. . Act as the technical lead within the squad to support them with the migration. . Be critical of the current solution and suggest improvements. . Work with the Chapter Lead to agree how the new in-house AWS Connect IVR solution can be transitioned to BAU support. . Share knowledge with other members of the chapter. Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunity's employer. Please email me
AWS IVR ENGINEER REQUIRED IN WELWYN GARDEN CITY* DURATION 6 months DAY RATE -COMPETITIVE VIA UMBRELLA LOCATION- SLOUGH (HYBRID) Join the best of the bunch! We're the UK's biggest 'virtual network operator' (we're powered by O2's network) and for over a decade now we've won all the top awards for customer satisfaction. We have a track record of doing things differently and shaking up the mobile industry. And we're fiercely proud of being 'supermarket mobile', bringing the best to more than five million customers. Working for us means being part of our small yet diverse and mighty team, where everyone is valued. Everyone gets the opportunity to get stuck in and make a difference. We're an Agile organisation. Agile helps us respond quickly to our customers, make the most of our diverse talents, and stay focused on what really matters. It's more than just a 'methodology' to us - it's our way for everyone to give their best. About the role As an AWS IVR Engineer within the Run and Operate chapter, you will be helping the team migrate a third-party AWS Connect IVR solution to our own AWS Connect infrastructure. You will be working in a small team including a solution designer and project manager and will drive the technical implementation in AWS Connect. You will be expected to deliver this in an optimised, secure, and well-documented manner. You will work very closely with the DevSecOps team that manages the AWS environment to ensure existing standards are followed as well as cross-skilling them to integrate into the BAU support service. You will be responsible for The Mobile Engineering team is a truly cross functional team responsible for both the functional software development as well as the running and operation of bespoke and product/SaaS based IT solutions. You will be working within a diverse team of highly motivated and talented individuals on business-critical infrastructure. Our teams are motivated and challenged, working in sprints across a range of technologies which together provide huge benefit to the wider business. Within the Engineering team, we are the Run and Operate Chapter which manages the platforms and infrastructure used by many of the business services needed. This role is part of the IVR implementation squad and reports to the Run and Operate Chapter Lead. We are looking for the following skills & experience: . Significant commercial experience using AWS Connect. . Significant experience with AWS. . Experience working with third-party suppliers. . Experience producing quality technical documentation. Nice to have: . Experience migrating AWS Connect solutions between suppliers. . Experience writing and maintaining deployments using code. Key responsibilities . Be a team player - live the values. . Act as the technical lead within the squad to support them with the migration. . Be critical of the current solution and suggest improvements. . Work with the Chapter Lead to agree how the new in-house AWS Connect IVR solution can be transitioned to BAU support. . Share knowledge with other members of the chapter. Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunity's employer. Please email me
May 02, 2024
Contractor
AWS IVR ENGINEER REQUIRED IN WELWYN GARDEN CITY* DURATION 6 months DAY RATE -COMPETITIVE VIA UMBRELLA LOCATION- SLOUGH (HYBRID) Join the best of the bunch! We're the UK's biggest 'virtual network operator' (we're powered by O2's network) and for over a decade now we've won all the top awards for customer satisfaction. We have a track record of doing things differently and shaking up the mobile industry. And we're fiercely proud of being 'supermarket mobile', bringing the best to more than five million customers. Working for us means being part of our small yet diverse and mighty team, where everyone is valued. Everyone gets the opportunity to get stuck in and make a difference. We're an Agile organisation. Agile helps us respond quickly to our customers, make the most of our diverse talents, and stay focused on what really matters. It's more than just a 'methodology' to us - it's our way for everyone to give their best. About the role As an AWS IVR Engineer within the Run and Operate chapter, you will be helping the team migrate a third-party AWS Connect IVR solution to our own AWS Connect infrastructure. You will be working in a small team including a solution designer and project manager and will drive the technical implementation in AWS Connect. You will be expected to deliver this in an optimised, secure, and well-documented manner. You will work very closely with the DevSecOps team that manages the AWS environment to ensure existing standards are followed as well as cross-skilling them to integrate into the BAU support service. You will be responsible for The Mobile Engineering team is a truly cross functional team responsible for both the functional software development as well as the running and operation of bespoke and product/SaaS based IT solutions. You will be working within a diverse team of highly motivated and talented individuals on business-critical infrastructure. Our teams are motivated and challenged, working in sprints across a range of technologies which together provide huge benefit to the wider business. Within the Engineering team, we are the Run and Operate Chapter which manages the platforms and infrastructure used by many of the business services needed. This role is part of the IVR implementation squad and reports to the Run and Operate Chapter Lead. We are looking for the following skills & experience: . Significant commercial experience using AWS Connect. . Significant experience with AWS. . Experience working with third-party suppliers. . Experience producing quality technical documentation. Nice to have: . Experience migrating AWS Connect solutions between suppliers. . Experience writing and maintaining deployments using code. Key responsibilities . Be a team player - live the values. . Act as the technical lead within the squad to support them with the migration. . Be critical of the current solution and suggest improvements. . Work with the Chapter Lead to agree how the new in-house AWS Connect IVR solution can be transitioned to BAU support. . Share knowledge with other members of the chapter. Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunity's employer. Please email me
Job description Site Name: London The Stanley Building Posted Date: Apr At GSK, we want to supercharge our data capability to better understand our patients and accelerate our ability to discover vaccines and medicines. The Onyx Research Data Platform organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation, metadata- and automation-driven data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talent Aggressively engineering our data at scale, as one unified asset, to unlock the value of our unique collection of data and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data / computing / analysis platforms, and data-powered applications. We are seeking a highly skilled and experienced Manager for our Computing Platforms Products. In this role, you will be responsible for developing the product strategy of our Computing Platform to meet customer needs. You will partner closely with Onyx's organizations, including AI/ML, a diversity of R&D teams utilizing data to accelerate drug discovery (genomics sciences, computational biology, imaging, computational chemistry, to name a few), along with the Onyx portfolio management and engineering function heads to deliver industry-leading solutions that power R&D workloads. You will drive the product roadmap, guide product development initiatives, and ensure the successful launch and adoption of our Compute platform including the migration of existing GSK applications to the platform. Together, you will facilitate joint planning and execution of the product roadmap, ensuring a balance between strategic development and customer-facing deliverables. You will also play a key role in devising, tracking, and publicizing metrics that measure the impact and performance of Onyx Compute Platform Products. You will be responsible for understanding the business areas using Onyx, Platform capabilities, translating customer needs into requirements aligned with standard frameworks such as ontologies and engineering pipelines, and ensure our R&D teams receive the solutions they need to succeed. In this role you will Product Strategy: Develop and execute a comprehensive product strategy for our AI/ML compute platform, aligning with the Onyx's overall goals and objectives. Roadmap Development: Define and prioritize features, enhancements, and functionalities for the platform based on user analysis, customer feedback, and business requirements. Cross-functional Collaboration: Collaborate closely with engineering, AI/ML, and portfolio/program teams to ensure successful product development and deployment. Stakeholder Engagement: Collaborate with customers, partners, and internal stakeholders to understand their needs, gather feedback, and incorporate it into product planning and development processes. Product Launch: Plan and oversee product launches, ensuring effective communication, documentation, and training to drive product adoption and success. Performance Measurement: Define key product metrics, establish monitoring systems, and regularly evaluate and report on the performance and success of the compute platform. Product Ambassador: Serve as an ambassador of the compute platform, effectively communicating its value and benefits to GSK Research and Development leadership and identifying potential customers. Industry Expertise: Stay up to date with the latest advancements and trends in AI, machine learning, and compute platforms, applying industry knowledge to drive innovation and competitive advantage. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Experience of cloud computing management for scientific computing, data science and/or artificial intelligence model training with a major cloud provider (AWS, Google Cloud, Azure etc) Strong relevant experience in Data Science, Scientific Computing, Machine Learning/AI, Computer Science, Platform Engineering, or related discipline. Excellent communication, collaboration, and stakeholder management skills. Strong leadership abilities and a self-driven, proactive approach. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: Technical Knowledge: Experience with and strong understanding of on-prem and cloud computing, and software development practices; familiarity with MLOps and distributed computing is highly desirable. Experience with containers and virtual machines including Kubernetes, Slurm or other orchestration tools. Knowledge of modern infrastructure including Infrastructure-as-code tools (e.g. Terraform, Ansible ) Familiar with software engineering ways of working and engagement model Strong proficiency in utilizing various product management tools, including Jira and Confluence. Proven track record of managing developer platforms, tools, and services. Strong proficiency in utilizing various product management tools, including Jira and Confluence. Prior product management experience of enterprise AI/ML platform is strongly preferred. Experience with bioinformatics/genomics database, biological datasets, Pharma R&D is a plus, but not required. Strategic Thinker: Proven track record in developing and executing product strategies that drive business growth and customer satisfaction. Stakeholder Skills: Demonstrated ability to keep cross-functional teams, set clear objectives, and foster a collaborative and innovative work environment. Can lead without authority. Customer Focus: A customer-centric mindset with a deep understanding of customer needs and the ability to translate them into effective product solutions. Analytical and Data-Driven: Strong analytical skills with the ability to gather and interpret data, perform market research, and make data-driven decisions. Excellent Communication: Exceptional written and verbal communication skills, with the ability to effectively present complex ideas and concepts to both technical and non-technical audiences. Adaptability: Thrives in a fast-paced, dynamic environment and can adapt quickly to changing priorities and business needs. Closing Date for Applications: Monday 6th May 2024 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition . click apply for full job details
May 02, 2024
Full time
Job description Site Name: London The Stanley Building Posted Date: Apr At GSK, we want to supercharge our data capability to better understand our patients and accelerate our ability to discover vaccines and medicines. The Onyx Research Data Platform organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation, metadata- and automation-driven data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talent Aggressively engineering our data at scale, as one unified asset, to unlock the value of our unique collection of data and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data / computing / analysis platforms, and data-powered applications. We are seeking a highly skilled and experienced Manager for our Computing Platforms Products. In this role, you will be responsible for developing the product strategy of our Computing Platform to meet customer needs. You will partner closely with Onyx's organizations, including AI/ML, a diversity of R&D teams utilizing data to accelerate drug discovery (genomics sciences, computational biology, imaging, computational chemistry, to name a few), along with the Onyx portfolio management and engineering function heads to deliver industry-leading solutions that power R&D workloads. You will drive the product roadmap, guide product development initiatives, and ensure the successful launch and adoption of our Compute platform including the migration of existing GSK applications to the platform. Together, you will facilitate joint planning and execution of the product roadmap, ensuring a balance between strategic development and customer-facing deliverables. You will also play a key role in devising, tracking, and publicizing metrics that measure the impact and performance of Onyx Compute Platform Products. You will be responsible for understanding the business areas using Onyx, Platform capabilities, translating customer needs into requirements aligned with standard frameworks such as ontologies and engineering pipelines, and ensure our R&D teams receive the solutions they need to succeed. In this role you will Product Strategy: Develop and execute a comprehensive product strategy for our AI/ML compute platform, aligning with the Onyx's overall goals and objectives. Roadmap Development: Define and prioritize features, enhancements, and functionalities for the platform based on user analysis, customer feedback, and business requirements. Cross-functional Collaboration: Collaborate closely with engineering, AI/ML, and portfolio/program teams to ensure successful product development and deployment. Stakeholder Engagement: Collaborate with customers, partners, and internal stakeholders to understand their needs, gather feedback, and incorporate it into product planning and development processes. Product Launch: Plan and oversee product launches, ensuring effective communication, documentation, and training to drive product adoption and success. Performance Measurement: Define key product metrics, establish monitoring systems, and regularly evaluate and report on the performance and success of the compute platform. Product Ambassador: Serve as an ambassador of the compute platform, effectively communicating its value and benefits to GSK Research and Development leadership and identifying potential customers. Industry Expertise: Stay up to date with the latest advancements and trends in AI, machine learning, and compute platforms, applying industry knowledge to drive innovation and competitive advantage. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Experience of cloud computing management for scientific computing, data science and/or artificial intelligence model training with a major cloud provider (AWS, Google Cloud, Azure etc) Strong relevant experience in Data Science, Scientific Computing, Machine Learning/AI, Computer Science, Platform Engineering, or related discipline. Excellent communication, collaboration, and stakeholder management skills. Strong leadership abilities and a self-driven, proactive approach. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: Technical Knowledge: Experience with and strong understanding of on-prem and cloud computing, and software development practices; familiarity with MLOps and distributed computing is highly desirable. Experience with containers and virtual machines including Kubernetes, Slurm or other orchestration tools. Knowledge of modern infrastructure including Infrastructure-as-code tools (e.g. Terraform, Ansible ) Familiar with software engineering ways of working and engagement model Strong proficiency in utilizing various product management tools, including Jira and Confluence. Proven track record of managing developer platforms, tools, and services. Strong proficiency in utilizing various product management tools, including Jira and Confluence. Prior product management experience of enterprise AI/ML platform is strongly preferred. Experience with bioinformatics/genomics database, biological datasets, Pharma R&D is a plus, but not required. Strategic Thinker: Proven track record in developing and executing product strategies that drive business growth and customer satisfaction. Stakeholder Skills: Demonstrated ability to keep cross-functional teams, set clear objectives, and foster a collaborative and innovative work environment. Can lead without authority. Customer Focus: A customer-centric mindset with a deep understanding of customer needs and the ability to translate them into effective product solutions. Analytical and Data-Driven: Strong analytical skills with the ability to gather and interpret data, perform market research, and make data-driven decisions. Excellent Communication: Exceptional written and verbal communication skills, with the ability to effectively present complex ideas and concepts to both technical and non-technical audiences. Adaptability: Thrives in a fast-paced, dynamic environment and can adapt quickly to changing priorities and business needs. Closing Date for Applications: Monday 6th May 2024 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition . click apply for full job details
Spectrum IT Recruitment (South) Ltd
Fareham, Hampshire
Senior PHP Engineer * Salary £50,000 - £60,000 plus excellent benefits * Fareham, Hampshire. This position is onsite in the office. * LAMP engineering An exciting new opportunity for a Senior PHP Engineer is required to join an award winning business based in Fareham. Working within a dedicated LAMP environment and reporting to the project manager, you will be helping to plan and develop the product and its internal driven websites, data migration and help with support and maintenance of security and storage services. This innovative technology company have several brands specialising in a variety of high tech solutions including security, online security, data backup and cloud storage platforms. You will be using latest release PHP and web technology including XHTML, CSS, jQuery and Agile/Scum methodology. The work is aimed at more Back End development with an emphasis on Agile processes, systems optimisation, TDD and embracing modern development practices. The company also uses PHPUnit/Selenium to ensure high standards of development. Desired skill set that includes: * OOP * PHP5+ * MySQL * Git Beneficial Skills: * Kubernetes * GCP * Docker * Load Balancing * TDD * Code Review The company offer an unrivalled volume of new projects, Greenfield development and the opportunity to work with and learn from some of the sharpest developers in the area. On top of a competitive salary the company offer some fantastic financial and lifestyle benefits including; free access to local gym and health spa, onsite chef (free cooked breakfast & lunch!), childcare vouchers, cycle to work scheme, pension, BUPA healthcare. To be considered for this position please send your CV to (see below) or call Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
May 02, 2024
Full time
Senior PHP Engineer * Salary £50,000 - £60,000 plus excellent benefits * Fareham, Hampshire. This position is onsite in the office. * LAMP engineering An exciting new opportunity for a Senior PHP Engineer is required to join an award winning business based in Fareham. Working within a dedicated LAMP environment and reporting to the project manager, you will be helping to plan and develop the product and its internal driven websites, data migration and help with support and maintenance of security and storage services. This innovative technology company have several brands specialising in a variety of high tech solutions including security, online security, data backup and cloud storage platforms. You will be using latest release PHP and web technology including XHTML, CSS, jQuery and Agile/Scum methodology. The work is aimed at more Back End development with an emphasis on Agile processes, systems optimisation, TDD and embracing modern development practices. The company also uses PHPUnit/Selenium to ensure high standards of development. Desired skill set that includes: * OOP * PHP5+ * MySQL * Git Beneficial Skills: * Kubernetes * GCP * Docker * Load Balancing * TDD * Code Review The company offer an unrivalled volume of new projects, Greenfield development and the opportunity to work with and learn from some of the sharpest developers in the area. On top of a competitive salary the company offer some fantastic financial and lifestyle benefits including; free access to local gym and health spa, onsite chef (free cooked breakfast & lunch!), childcare vouchers, cycle to work scheme, pension, BUPA healthcare. To be considered for this position please send your CV to (see below) or call Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Site Name: London The Stanley Building Posted Date: Apr 8 2024 At GSK, we want to supercharge our data capability to better understand our patients and accelerate our ability to discover vaccines and medicines. The Onyx Research Data Platform organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation, metadata- and automation-driven data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talents Aggressively engineering our data at scale, as one unified asset, to unlock the value of our unique collection of data and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user-facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data/computing/analysis platforms, and multi-omics applications. We are seeking a highly skilled and experienced Senior Product Manager for our multi-omics products. In this role, you will be responsible for developing and executing the product strategy of our Omics Workbench to meet internal GSK customers' needs. You will partner closely with the leaders of Onyx's teams along with the verticals under Research Technology, to deliver industry-leading multi-omics products that power downstream consumption of petabytes of business-critical data. You will drive the product roadmap, guide product development initiatives, and ensure the successful launch and adoption of the Omics Workbench. Together, you will facilitate joint planning and execution of the product roadmap, ensuring a balance between strategic development and customer-facing deliverables. You will also play a key role in devising, tracking, and publicizing metrics that measure the impact and performance of Onyx platform products. In this role you will Product Strategy and Roadmap: Develop and execute a comprehensive product strategy and roadmap for our multi-omics product portfolio, aligned with Onyx's overall product vision and objectives. Customer Understanding: Conduct in-depth customer research, gather customer insights, and engage with customers regularly to understand emerging requirements. Product Planning and Definition: Collaborate with stakeholders to define product requirements, features, and specifications based on customer feedback, product vision, and business goals. Agile Product Development: Work closely with portfolio and engineering teams in an agile environment to ensure successful and timely delivery of product releases, including prioritization, sprint planning, and backlog management. Cross-Functional Collaboration: Collaborate with R&D customers, R&D Digital & Tech organization, and Onyx engineering teams to align product strategies, gather input, and drive successful implementation plans. Product Launch and Adoption: Lead product launches, ensuring effective communication, training, and support materials to drive successful product adoption and customer satisfaction. Product Performance and Optimization: Continuously monitor product performance, collect and analyze data, and drive iterative improvements to enhance product usability, performance, and customer experience. Stakeholder Management: Engage with key stakeholders, including senior Technology leadership and customer organizations to provide updates on product performance, roadmap, and future plans. Industry Thought Leadership: Stay abreast of industry trends, best practices, and emerging technologies in the omics technology space. Share insights and act as a thought leader within the organization and industry events. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Bachelor's degree in bioinformatics, Computational Biology, Software Engineering, or related discipline Experience working in software engineering, software development, bioinformatics, or product management in the genomics tools space Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: Technical Knowledge: Proficiency with modern bioinformatic pipeline development tools such as Nextflow/Nextflow Tower, Snakemake, Git/GitHub, Docker, and CI/CD methodologies. Experience in handling raw omics data and its derivatives, including but not limited to fastq files, pipeline outputs, and transforming them into analytical or application-ready formats. Familiarity with a range of data engineering tools including CloudRun, Spark, and both SQL and NoSQL databases. Working knowledge of at least one programming language, such as Python, Java, or Scala. Familiarity with cloud computing environments, including but not limited to GCP (Preferred), Azure, and AWS Experience working in agile software development environments, utilizing tools like Jira and Confluence. Experience with one or more omics pipelines (e.g., RNAseq, GWAS, WGS, etc.). Understanding of metadata management and data governance concepts. Experience: Extensive experience in product development and management, focusing on bioinformatics platform/tool products. Demonstrated success in launching and managing high-stakes enterprise engineering products for bioinformatics, data science, AI/ML, and analytics data consumption. Strong analytical and problem-solving skills, with the ability to make data-driven decisions. Skills: Strong analytical and problem-solving skills, with a propensity for making data-driven decisions. Exceptional leadership abilities and a proactive, self-driven approach. Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities. Proficiency in distilling complex user requirements and translating them into product releases. Excellent communication, collaboration, and stakeholder management skills. Closing Date for Applications: Monday 29th April 2024 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why Us? GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. . click apply for full job details
May 02, 2024
Full time
Site Name: London The Stanley Building Posted Date: Apr 8 2024 At GSK, we want to supercharge our data capability to better understand our patients and accelerate our ability to discover vaccines and medicines. The Onyx Research Data Platform organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation, metadata- and automation-driven data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talents Aggressively engineering our data at scale, as one unified asset, to unlock the value of our unique collection of data and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user-facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data/computing/analysis platforms, and multi-omics applications. We are seeking a highly skilled and experienced Senior Product Manager for our multi-omics products. In this role, you will be responsible for developing and executing the product strategy of our Omics Workbench to meet internal GSK customers' needs. You will partner closely with the leaders of Onyx's teams along with the verticals under Research Technology, to deliver industry-leading multi-omics products that power downstream consumption of petabytes of business-critical data. You will drive the product roadmap, guide product development initiatives, and ensure the successful launch and adoption of the Omics Workbench. Together, you will facilitate joint planning and execution of the product roadmap, ensuring a balance between strategic development and customer-facing deliverables. You will also play a key role in devising, tracking, and publicizing metrics that measure the impact and performance of Onyx platform products. In this role you will Product Strategy and Roadmap: Develop and execute a comprehensive product strategy and roadmap for our multi-omics product portfolio, aligned with Onyx's overall product vision and objectives. Customer Understanding: Conduct in-depth customer research, gather customer insights, and engage with customers regularly to understand emerging requirements. Product Planning and Definition: Collaborate with stakeholders to define product requirements, features, and specifications based on customer feedback, product vision, and business goals. Agile Product Development: Work closely with portfolio and engineering teams in an agile environment to ensure successful and timely delivery of product releases, including prioritization, sprint planning, and backlog management. Cross-Functional Collaboration: Collaborate with R&D customers, R&D Digital & Tech organization, and Onyx engineering teams to align product strategies, gather input, and drive successful implementation plans. Product Launch and Adoption: Lead product launches, ensuring effective communication, training, and support materials to drive successful product adoption and customer satisfaction. Product Performance and Optimization: Continuously monitor product performance, collect and analyze data, and drive iterative improvements to enhance product usability, performance, and customer experience. Stakeholder Management: Engage with key stakeholders, including senior Technology leadership and customer organizations to provide updates on product performance, roadmap, and future plans. Industry Thought Leadership: Stay abreast of industry trends, best practices, and emerging technologies in the omics technology space. Share insights and act as a thought leader within the organization and industry events. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Bachelor's degree in bioinformatics, Computational Biology, Software Engineering, or related discipline Experience working in software engineering, software development, bioinformatics, or product management in the genomics tools space Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: Technical Knowledge: Proficiency with modern bioinformatic pipeline development tools such as Nextflow/Nextflow Tower, Snakemake, Git/GitHub, Docker, and CI/CD methodologies. Experience in handling raw omics data and its derivatives, including but not limited to fastq files, pipeline outputs, and transforming them into analytical or application-ready formats. Familiarity with a range of data engineering tools including CloudRun, Spark, and both SQL and NoSQL databases. Working knowledge of at least one programming language, such as Python, Java, or Scala. Familiarity with cloud computing environments, including but not limited to GCP (Preferred), Azure, and AWS Experience working in agile software development environments, utilizing tools like Jira and Confluence. Experience with one or more omics pipelines (e.g., RNAseq, GWAS, WGS, etc.). Understanding of metadata management and data governance concepts. Experience: Extensive experience in product development and management, focusing on bioinformatics platform/tool products. Demonstrated success in launching and managing high-stakes enterprise engineering products for bioinformatics, data science, AI/ML, and analytics data consumption. Strong analytical and problem-solving skills, with the ability to make data-driven decisions. Skills: Strong analytical and problem-solving skills, with a propensity for making data-driven decisions. Exceptional leadership abilities and a proactive, self-driven approach. Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities. Proficiency in distilling complex user requirements and translating them into product releases. Excellent communication, collaboration, and stakeholder management skills. Closing Date for Applications: Monday 29th April 2024 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why Us? GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. . click apply for full job details
Senior Control System Architect (Scada) Woking (Hybrid working 3 days per week onsite) £75,000 Must hold current SC or be eligible for and willing to obtain SC clearance. Can you unlock the potential of power transmission as a Senior Control System Architect! In this pivotal role, you will spearhead the design and implementation of Power Transmission SCADA and Data Historian systems. Working collaboratively with a dynamic team, you'll be at the forefront of technical guidance, ensuring the delivery of high-quality solutions within optimal timeframes and costs. Key Responsibilities: Collaborate closely with stakeholders and suppliers to achieve project goals. Take ownership of producing top-notch solutions while optimizing delivery time and cost. Ensure system designs align with business requirements and adhere to Architecture Principles. Provide actionable insights and proposals to the project leadership team. Work collaboratively with Product Owners, Technical Product Owners, Delivery managers, Engineers, Test Engineers, and Customer Experience Designers. Take responsibility for delivering technical artifacts and effectively communicate project risks. Manage and guide teams while handling customer and stakeholder interactions. Key Skills/Knowledge/Experience: Extensive experience in Control Systems, particularly Electrical Control Systems (e.g., GE AEMS, PowerOn Reliance, Alstom, etc.). In-depth understanding of Operations Technologies, including SCADA, RTU, Telemetry, and Substation Automation. Excellent knowledge of Data Historians such as OSI PI, GE Proficy. Proficiency in control room protocols (ICCP, C37.118, IEC 60870-5-104/101, Modbus, etc.). Strong understanding of databases (Oracle, SQL, Cosmos DB). Ability to engage with stakeholders, perform Feasibility and Analysis, and create high-level design documents. Expertise in Industrial and IT Networks protocols, VLAN, VPN, DMZ, Firewalls, Switches, Load balancers, and related standards (ISA 95). Clear understanding of Enterprise and Secure networks, with the ability to delineate system needs. Expertise in Electrical Power Systems, Substation Engineering, and Electrical Networks. Familiarity with System Operator specifics like RTU, PMU, Inertia Monitoring, and Balancing. Experience in integrating applications with different systems using Web Services (REST / SOAP API). Robust understanding of NIST/NIS-D Security Requirements and Compliance, with knowledge of IDS. Excellent communication and interpersonal skills, with the ability to work independently and collaboratively in a multi-disciplinary team. Demonstrated ability to recognize and communicate project risks and adapt to changing priorities. SC Clearance or eligibility for SC Clearance is a must. It would be advantageous if you had an understanding of Settlements, Renewable Energy, etc. JBRP1_UKTJ
May 02, 2024
Full time
Senior Control System Architect (Scada) Woking (Hybrid working 3 days per week onsite) £75,000 Must hold current SC or be eligible for and willing to obtain SC clearance. Can you unlock the potential of power transmission as a Senior Control System Architect! In this pivotal role, you will spearhead the design and implementation of Power Transmission SCADA and Data Historian systems. Working collaboratively with a dynamic team, you'll be at the forefront of technical guidance, ensuring the delivery of high-quality solutions within optimal timeframes and costs. Key Responsibilities: Collaborate closely with stakeholders and suppliers to achieve project goals. Take ownership of producing top-notch solutions while optimizing delivery time and cost. Ensure system designs align with business requirements and adhere to Architecture Principles. Provide actionable insights and proposals to the project leadership team. Work collaboratively with Product Owners, Technical Product Owners, Delivery managers, Engineers, Test Engineers, and Customer Experience Designers. Take responsibility for delivering technical artifacts and effectively communicate project risks. Manage and guide teams while handling customer and stakeholder interactions. Key Skills/Knowledge/Experience: Extensive experience in Control Systems, particularly Electrical Control Systems (e.g., GE AEMS, PowerOn Reliance, Alstom, etc.). In-depth understanding of Operations Technologies, including SCADA, RTU, Telemetry, and Substation Automation. Excellent knowledge of Data Historians such as OSI PI, GE Proficy. Proficiency in control room protocols (ICCP, C37.118, IEC 60870-5-104/101, Modbus, etc.). Strong understanding of databases (Oracle, SQL, Cosmos DB). Ability to engage with stakeholders, perform Feasibility and Analysis, and create high-level design documents. Expertise in Industrial and IT Networks protocols, VLAN, VPN, DMZ, Firewalls, Switches, Load balancers, and related standards (ISA 95). Clear understanding of Enterprise and Secure networks, with the ability to delineate system needs. Expertise in Electrical Power Systems, Substation Engineering, and Electrical Networks. Familiarity with System Operator specifics like RTU, PMU, Inertia Monitoring, and Balancing. Experience in integrating applications with different systems using Web Services (REST / SOAP API). Robust understanding of NIST/NIS-D Security Requirements and Compliance, with knowledge of IDS. Excellent communication and interpersonal skills, with the ability to work independently and collaboratively in a multi-disciplinary team. Demonstrated ability to recognize and communicate project risks and adapt to changing priorities. SC Clearance or eligibility for SC Clearance is a must. It would be advantageous if you had an understanding of Settlements, Renewable Energy, etc. JBRP1_UKTJ