We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Dec 18, 2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Jun 12, 2022
Full time
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
CISCO Lead Engineer Duration: Permanent Role Location: ONSITE This is a on-site role based at Portsmouth, Stevenage, and Newport. Travel between the sites will be required. You will ideally have had previous experience as a communication Engineer CISCO Lead Engineer Duration: Permanent Role Location: ONSITE This is a on-site role based at Portsmouth, Stevenage, and Newport. Travel between the sites will be required. You will ideally have had previous experience as a communication Engineer Salary: 45,000 - 55,000 per annum plus benefits, perks, and Healthcare options! Our client has an unlimited training budget for any external certifications you wish to achieve. My client is a global IT consultancy who are currently looking for a seasoned CICSO Lead Engineer. This is a permanent position and represents a unique opportunity for someone to enhance their digital consulting career. About the job you're considering This is an on-site role based at Portsmouth, Stevenage, and Newport. Travel between the sites will be required. You will ideally have had previous experience as a communication Engineer Your role Resolve Level 2 and 3 Telephony / Videoconferencing Oriented Incidents Respond to specific hardware or application requests. Participate in Telephony / Videoconferencing Projects Assist the operations teams on an ad hoc basis. Ensure the MCO of the Telephony and Videoconferencing infrastructure. Management of local team and sharing of skills. Your skills and experience Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip ) Knowledge of VMware Suite and vSan Storage Knowledge of Kurmi, Telsica, PeterConnects ecosystems Good knowledge of SIP/H323 protocols and WAN/LAN and security as well as system administration and PC environment would be a plus. Team Management/ People Skills. To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on (phone number removed)
May 17, 2024
Full time
CISCO Lead Engineer Duration: Permanent Role Location: ONSITE This is a on-site role based at Portsmouth, Stevenage, and Newport. Travel between the sites will be required. You will ideally have had previous experience as a communication Engineer CISCO Lead Engineer Duration: Permanent Role Location: ONSITE This is a on-site role based at Portsmouth, Stevenage, and Newport. Travel between the sites will be required. You will ideally have had previous experience as a communication Engineer Salary: 45,000 - 55,000 per annum plus benefits, perks, and Healthcare options! Our client has an unlimited training budget for any external certifications you wish to achieve. My client is a global IT consultancy who are currently looking for a seasoned CICSO Lead Engineer. This is a permanent position and represents a unique opportunity for someone to enhance their digital consulting career. About the job you're considering This is an on-site role based at Portsmouth, Stevenage, and Newport. Travel between the sites will be required. You will ideally have had previous experience as a communication Engineer Your role Resolve Level 2 and 3 Telephony / Videoconferencing Oriented Incidents Respond to specific hardware or application requests. Participate in Telephony / Videoconferencing Projects Assist the operations teams on an ad hoc basis. Ensure the MCO of the Telephony and Videoconferencing infrastructure. Management of local team and sharing of skills. Your skills and experience Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip ) Knowledge of VMware Suite and vSan Storage Knowledge of Kurmi, Telsica, PeterConnects ecosystems Good knowledge of SIP/H323 protocols and WAN/LAN and security as well as system administration and PC environment would be a plus. Team Management/ People Skills. To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on (phone number removed)
Technology Resilience Lead - Disaster Recovery - London Salary 60-70k - 2 Day per week office based Bonus Scheme Technology Resilience Lead required for a leading client based in London. My client is currently seeking a suitable candidate to Support the capacity and capability of our clients' collective, including their operational entities and subsidiaries, to prepare for, respond to, and rebound from disruptions to our global technology infrastructure and operational environments. We seek a highly skilled IT professional with expertise in one or more of the following areas: infrastructure, cybersecurity, engineering, testing, and project management. Your dedication lies in ensuring our clients maintain a robust and resilient technological ecosystem, mitigating risks, and enhancing operational readiness. Your commitment extends to ensuring the continuity of critical business functions and technology systems despite disruptions or challenges. Your role entails defining the standards of technology resilience and overseeing the Group-wide Disaster Recovery program. This program emphasizes testing the resilience, continuity, and recoverability of our critical applications and systems. Key skills: -Display unwavering dedication to our clients' core values by adhering to our standards of business conduct, ensuring compliance with Group policies and procedures, and setting a precedent through personal example. -Your duties will encompass delineating the criteria for robust technology resilience and overseeing the Group-wide Disaster Recovery program, concentrating on assessing the resilience, continuity, and recoverability of vital applications and systems. -You'll collaborate with Technology Service Owners and broader Group IT and Operating Business teams to facilitate data restoration exercises and execute backups. This involves maintaining and testing existing backups to uphold data integrity and availability. -Conducting operational assessments of defined Disaster Recovery plans will be part of your responsibilities. This entails utilizing various methods such as checklists, walk-throughs, tabletop exercises, simulations (parallel or full interrupt), and comprehensive exercises, coordinated with related plans like IT DR plans and crisis management plans. -Furthermore, you'll integrate cybersecurity scenarios, analyse test outcomes, implement lessons learned, and incorporate necessary improvements or corrective actions into IT DR and Cyber Resilience plans. -By conducting post-incident reviews and analysing pre-planned testing outcomes, you'll continuously monitor and assess key performance indicators (KPIs) like recovery time objectives (RTOs) and recovery point objectives (RPOs). This process aims to continually enhance the efficiency and effectiveness of the disaster recovery program. -Foster a work environment that emphasizes the significance of employees acting with integrity and ethics, aligning with the Group Code of Conduct. -Serve as a subject matter expert, forging trusted partnerships with the business and staying abreast of the latest advancements and innovations in the field. -Assume responsibility for overseeing the implementation of the clients' disaster recovery plan in the event of a crisis, facilitating swift responses to potential disruptions such as cyberattacks or infrastructure damage. -Possessing one of the following certifications is advantageous: CompTIA Network +, CompTIA Security +, CISM, CISSP, or COBIT 5. -Demonstrate a fundamental understanding of frameworks such as NIST CSF, ISO 27001/27002, and COBIT. -Experience in Operational Technology Security, with the ability to identify and address IT and operational vulnerabilities, is preferred. Interested? Please submit your updated CV to Dean Parkes at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn 250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
May 17, 2024
Full time
Technology Resilience Lead - Disaster Recovery - London Salary 60-70k - 2 Day per week office based Bonus Scheme Technology Resilience Lead required for a leading client based in London. My client is currently seeking a suitable candidate to Support the capacity and capability of our clients' collective, including their operational entities and subsidiaries, to prepare for, respond to, and rebound from disruptions to our global technology infrastructure and operational environments. We seek a highly skilled IT professional with expertise in one or more of the following areas: infrastructure, cybersecurity, engineering, testing, and project management. Your dedication lies in ensuring our clients maintain a robust and resilient technological ecosystem, mitigating risks, and enhancing operational readiness. Your commitment extends to ensuring the continuity of critical business functions and technology systems despite disruptions or challenges. Your role entails defining the standards of technology resilience and overseeing the Group-wide Disaster Recovery program. This program emphasizes testing the resilience, continuity, and recoverability of our critical applications and systems. Key skills: -Display unwavering dedication to our clients' core values by adhering to our standards of business conduct, ensuring compliance with Group policies and procedures, and setting a precedent through personal example. -Your duties will encompass delineating the criteria for robust technology resilience and overseeing the Group-wide Disaster Recovery program, concentrating on assessing the resilience, continuity, and recoverability of vital applications and systems. -You'll collaborate with Technology Service Owners and broader Group IT and Operating Business teams to facilitate data restoration exercises and execute backups. This involves maintaining and testing existing backups to uphold data integrity and availability. -Conducting operational assessments of defined Disaster Recovery plans will be part of your responsibilities. This entails utilizing various methods such as checklists, walk-throughs, tabletop exercises, simulations (parallel or full interrupt), and comprehensive exercises, coordinated with related plans like IT DR plans and crisis management plans. -Furthermore, you'll integrate cybersecurity scenarios, analyse test outcomes, implement lessons learned, and incorporate necessary improvements or corrective actions into IT DR and Cyber Resilience plans. -By conducting post-incident reviews and analysing pre-planned testing outcomes, you'll continuously monitor and assess key performance indicators (KPIs) like recovery time objectives (RTOs) and recovery point objectives (RPOs). This process aims to continually enhance the efficiency and effectiveness of the disaster recovery program. -Foster a work environment that emphasizes the significance of employees acting with integrity and ethics, aligning with the Group Code of Conduct. -Serve as a subject matter expert, forging trusted partnerships with the business and staying abreast of the latest advancements and innovations in the field. -Assume responsibility for overseeing the implementation of the clients' disaster recovery plan in the event of a crisis, facilitating swift responses to potential disruptions such as cyberattacks or infrastructure damage. -Possessing one of the following certifications is advantageous: CompTIA Network +, CompTIA Security +, CISM, CISSP, or COBIT 5. -Demonstrate a fundamental understanding of frameworks such as NIST CSF, ISO 27001/27002, and COBIT. -Experience in Operational Technology Security, with the ability to identify and address IT and operational vulnerabilities, is preferred. Interested? Please submit your updated CV to Dean Parkes at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn 250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
We are working with a well established who are seeking an IT Field Engineer to join their team covering the M4 Corridor. Great opportunity to join a great team working on projects and escalated support. You must have a UK drivers licence as you will be working a mix of on site customer support and remote. What will you be doing as an IT Field Engineer? Act as the technical point of contact for the customer whilst on site Work at a senior technical level within the business, contributing to solution design and leading on the delivery of allocated projects Provide all aspects of IT support as required by the customer Work with the customer to prioritise tickets in accordance with their requirements Ensure all networked devices are up-to-date with necessary security patches, firmware, and Anti-Virus definitions Install and configure hardware, software, and networking equipment as required Troubleshoot and diagnose hardware, software and network issues Support colleagues with technical issues and contribute to the development of services delivered by the company Deliver 2nd and 3rd line remote support to customers where required Adhere to information security policies at all times Liaise with colleagues and 3rd parties as required to provide solutions to our customers Produce documentation for use both by the company and our customers What experience do you need? Windows Server (Apply online only) Associated server technologies, in particular: AD, GPO, DNS, DHCP, Print Management, WSUS Virtual server technologies (Hyper-V and/or VMware), including Storage and Networking Deployment and management of Windows 10/11 in a domain environment Mass deployment of software applications to network devices Modern backup technologies, strategies, and disaster recovery planning O365 administration (AAD Connect, User Mgmt, Email, OneDrive, Sharepoint, Teams) Network device configuration; e.g. Patching, VLANs, STP, QoS, VPNs, Firewalls, Web Filters, Routers, and Wireless technologies MDM technologies (e.g. Intune, Jamf, Meraki, Miradore) M365 experience, such as; Azure, Azure AD, Intune, Autopilot, Licencing, Security & Compliance, On-prem to Cloud migrations Personal skills Be a confident communicator at all levels, both written and verbally Take a pro-active approach to IT support and show initiative in your day-to-day work Be able to manage your time effectively, multitask, and prioritise your workload Have a willingness to travel to, from, and between customer sites on a daily basis What will you get in return Basic salary up to £35,000 + bonus + Company Car (Green Tax) Continous training and paid for certifications Hybrid working environment 25 days holiday + bank This position requires a full UK Drivers licence and you must based in or around the M4 corridor. Recruiter: Adam Titmus
May 17, 2024
Full time
We are working with a well established who are seeking an IT Field Engineer to join their team covering the M4 Corridor. Great opportunity to join a great team working on projects and escalated support. You must have a UK drivers licence as you will be working a mix of on site customer support and remote. What will you be doing as an IT Field Engineer? Act as the technical point of contact for the customer whilst on site Work at a senior technical level within the business, contributing to solution design and leading on the delivery of allocated projects Provide all aspects of IT support as required by the customer Work with the customer to prioritise tickets in accordance with their requirements Ensure all networked devices are up-to-date with necessary security patches, firmware, and Anti-Virus definitions Install and configure hardware, software, and networking equipment as required Troubleshoot and diagnose hardware, software and network issues Support colleagues with technical issues and contribute to the development of services delivered by the company Deliver 2nd and 3rd line remote support to customers where required Adhere to information security policies at all times Liaise with colleagues and 3rd parties as required to provide solutions to our customers Produce documentation for use both by the company and our customers What experience do you need? Windows Server (Apply online only) Associated server technologies, in particular: AD, GPO, DNS, DHCP, Print Management, WSUS Virtual server technologies (Hyper-V and/or VMware), including Storage and Networking Deployment and management of Windows 10/11 in a domain environment Mass deployment of software applications to network devices Modern backup technologies, strategies, and disaster recovery planning O365 administration (AAD Connect, User Mgmt, Email, OneDrive, Sharepoint, Teams) Network device configuration; e.g. Patching, VLANs, STP, QoS, VPNs, Firewalls, Web Filters, Routers, and Wireless technologies MDM technologies (e.g. Intune, Jamf, Meraki, Miradore) M365 experience, such as; Azure, Azure AD, Intune, Autopilot, Licencing, Security & Compliance, On-prem to Cloud migrations Personal skills Be a confident communicator at all levels, both written and verbally Take a pro-active approach to IT support and show initiative in your day-to-day work Be able to manage your time effectively, multitask, and prioritise your workload Have a willingness to travel to, from, and between customer sites on a daily basis What will you get in return Basic salary up to £35,000 + bonus + Company Car (Green Tax) Continous training and paid for certifications Hybrid working environment 25 days holiday + bank This position requires a full UK Drivers licence and you must based in or around the M4 corridor. Recruiter: Adam Titmus
Job Title: Senior Technical Support and Infrastructure Engineer Salary: £36,000 - £40,000 per annum Location: St Albans Contract: Permanent, Full Time Hours: Monday to Friday, 9am 5.30pm COMPANY PROFILE An exciting opportunity has arisen to work for our well-established client based in St Albans, specializing in IT Software solutions. They are currently seeking a dedicated Senior Technical Support and Infrastructure Engineer to join their innovative team. SKILLS & QUALIFICATIONS Exceptional customer focus with the ability to thrive in a fast-paced environment Analytical mindset for effective diagnostic and troubleshooting activities Proficient verbal and written communication skills in English Strong attention to detail and commitment to quality Bachelor's degree in IT, computer science, or related fields Proven experience in IT infrastructure and security Knowledge and proficiency in Virtualization, High Availability, Load Balancing, and Disaster Recovery Desirable certifications such as CCNA and CISSP Experience in technical documentation RESPONSIBILITIES Design comprehensive end-to-end solution architectures for client implementations Provide 2nd and 3rd line support to customers, ensuring timely resolution of issues Serve as the expert single point of contact for addressing technical issues, concerns, or queries Maintain consistent communication with customers to ensure satisfaction and resolve any issues effectively Manage internal IT network and systems, including support for development environments ADDITIONAL INFORMATION 20 days holiday plus bank holidays Training provided Opportunities for progression Parking available Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10 s Privacy Policy as to how we hold your data.
May 17, 2024
Full time
Job Title: Senior Technical Support and Infrastructure Engineer Salary: £36,000 - £40,000 per annum Location: St Albans Contract: Permanent, Full Time Hours: Monday to Friday, 9am 5.30pm COMPANY PROFILE An exciting opportunity has arisen to work for our well-established client based in St Albans, specializing in IT Software solutions. They are currently seeking a dedicated Senior Technical Support and Infrastructure Engineer to join their innovative team. SKILLS & QUALIFICATIONS Exceptional customer focus with the ability to thrive in a fast-paced environment Analytical mindset for effective diagnostic and troubleshooting activities Proficient verbal and written communication skills in English Strong attention to detail and commitment to quality Bachelor's degree in IT, computer science, or related fields Proven experience in IT infrastructure and security Knowledge and proficiency in Virtualization, High Availability, Load Balancing, and Disaster Recovery Desirable certifications such as CCNA and CISSP Experience in technical documentation RESPONSIBILITIES Design comprehensive end-to-end solution architectures for client implementations Provide 2nd and 3rd line support to customers, ensuring timely resolution of issues Serve as the expert single point of contact for addressing technical issues, concerns, or queries Maintain consistent communication with customers to ensure satisfaction and resolve any issues effectively Manage internal IT network and systems, including support for development environments ADDITIONAL INFORMATION 20 days holiday plus bank holidays Training provided Opportunities for progression Parking available Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10 s Privacy Policy as to how we hold your data.
Title: 2nd Line NOC Engineer Location: Ledbury, UK (Hybrid) Position Type: Full-Time Salary: 40,000 - 50,000 DOE About Us: We are working with a leading provider of innovative IT solutions and services, dedicated to delivering outstanding technical support to businesses across various sectors. We pride ourselves on our commitment to excellence and our collaborative, supportive work environment. We are now seeking a talented and motivated 2nd Line NOC Engineer to join our dynamic team in Ledbury. Job Description: As a 2nd Line NOC Engineer, you will play a crucial role in ensuring the stability, performance, and security of our clients' networks. You will be responsible for monitoring, troubleshooting, and maintaining network infrastructure, providing second-line support to resolve complex technical issues, and working closely with other team members to deliver exceptional service. Key Responsibilities: Monitor and maintain network infrastructure to ensure optimal performance. Troubleshoot and resolve 2nd line technical issues, escalating to 3rd line support when necessary. Conduct regular system and network health checks. Collaborate with the 1st line support team to provide efficient and effective resolutions. Perform network upgrades and maintenance activities as required. Document technical issues and resolutions accurately and comprehensively. Provide remote and on-site support to clients as needed. Assist in the development and implementation of network policies and procedures. Required Skills and Experience: Proven experience as a 2nd Line NOC Engineer or in a similar role. Strong knowledge of network and server infrastructure, including LAN/WAN, routers, switches, firewalls, and VPN. Proficiency in network monitoring tools and technologies. Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues. Familiarity with various operating systems, including Windows, Linux, and MacOS. Understanding of cybersecurity principles and best practices. Strong communication skills, both written and verbal. Ability to work independently and as part of a team. Relevant certifications (e.g., CCNA, CompTIA Network+, etc.) are a plus. Benefits: Competitive salary with performance-based incentives. Hybrid working opportunities Comprehensive health and dental insurance plans. Professional development opportunities and support for certification. Generous holiday allowance and flexible working hours. A positive and collaborative work environment. Opportunities for career advancement within the company. How to Apply: If you are passionate about network operations and enjoy solving complex technical challenges, we would love to hear from you. Please send your CV and a cover letter outlining your relevant experience and why you are the perfect fit for this role to (url removed). In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 17, 2024
Full time
Title: 2nd Line NOC Engineer Location: Ledbury, UK (Hybrid) Position Type: Full-Time Salary: 40,000 - 50,000 DOE About Us: We are working with a leading provider of innovative IT solutions and services, dedicated to delivering outstanding technical support to businesses across various sectors. We pride ourselves on our commitment to excellence and our collaborative, supportive work environment. We are now seeking a talented and motivated 2nd Line NOC Engineer to join our dynamic team in Ledbury. Job Description: As a 2nd Line NOC Engineer, you will play a crucial role in ensuring the stability, performance, and security of our clients' networks. You will be responsible for monitoring, troubleshooting, and maintaining network infrastructure, providing second-line support to resolve complex technical issues, and working closely with other team members to deliver exceptional service. Key Responsibilities: Monitor and maintain network infrastructure to ensure optimal performance. Troubleshoot and resolve 2nd line technical issues, escalating to 3rd line support when necessary. Conduct regular system and network health checks. Collaborate with the 1st line support team to provide efficient and effective resolutions. Perform network upgrades and maintenance activities as required. Document technical issues and resolutions accurately and comprehensively. Provide remote and on-site support to clients as needed. Assist in the development and implementation of network policies and procedures. Required Skills and Experience: Proven experience as a 2nd Line NOC Engineer or in a similar role. Strong knowledge of network and server infrastructure, including LAN/WAN, routers, switches, firewalls, and VPN. Proficiency in network monitoring tools and technologies. Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues. Familiarity with various operating systems, including Windows, Linux, and MacOS. Understanding of cybersecurity principles and best practices. Strong communication skills, both written and verbal. Ability to work independently and as part of a team. Relevant certifications (e.g., CCNA, CompTIA Network+, etc.) are a plus. Benefits: Competitive salary with performance-based incentives. Hybrid working opportunities Comprehensive health and dental insurance plans. Professional development opportunities and support for certification. Generous holiday allowance and flexible working hours. A positive and collaborative work environment. Opportunities for career advancement within the company. How to Apply: If you are passionate about network operations and enjoy solving complex technical challenges, we would love to hear from you. Please send your CV and a cover letter outlining your relevant experience and why you are the perfect fit for this role to (url removed). In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
CISCO Lead Engineer Duration: Permanent Role Location: ONSITE This is a on-site role based at Portsmouth, Stevenage, and Newport. Travel between the sites will be required. You will ideally have had previous experience as a communication Engineer CISCO Lead Engineer Duration: Permanent Role Location: ONSITE This is a on-site role based at Portsmouth, Stevenage, and Newport. Travel between the sites will be required. You will ideally have had previous experience as a communication Engineer Salary: 45,000 - 55,000 per annum plus benefits, perks, and Healthcare options! Our client has an unlimited training budget for any external certifications you wish to achieve. My client is a global IT consultancy who are currently looking for a seasoned CICSO Lead Engineer. This is a permanent position and represents a unique opportunity for someone to enhance their digital consulting career. About the job you're considering This is an on-site role based at Portsmouth, Stevenage, and Newport. Travel between the sites will be required. You will ideally have had previous experience as a communication Engineer Your role Resolve Level 2 and 3 Telephony / Videoconferencing Oriented Incidents Respond to specific hardware or application requests. Participate in Telephony / Videoconferencing Projects Assist the operations teams on an ad hoc basis. Ensure the MCO of the Telephony and Videoconferencing infrastructure. Management of local team and sharing of skills. Your skills and experience Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip ) Knowledge of VMware Suite and vSan Storage Knowledge of Kurmi, Telsica, PeterConnects ecosystems Good knowledge of SIP/H323 protocols and WAN/LAN and security as well as system administration and PC environment would be a plus. Team Management/ People Skills. To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on (phone number removed)
May 17, 2024
Full time
CISCO Lead Engineer Duration: Permanent Role Location: ONSITE This is a on-site role based at Portsmouth, Stevenage, and Newport. Travel between the sites will be required. You will ideally have had previous experience as a communication Engineer CISCO Lead Engineer Duration: Permanent Role Location: ONSITE This is a on-site role based at Portsmouth, Stevenage, and Newport. Travel between the sites will be required. You will ideally have had previous experience as a communication Engineer Salary: 45,000 - 55,000 per annum plus benefits, perks, and Healthcare options! Our client has an unlimited training budget for any external certifications you wish to achieve. My client is a global IT consultancy who are currently looking for a seasoned CICSO Lead Engineer. This is a permanent position and represents a unique opportunity for someone to enhance their digital consulting career. About the job you're considering This is an on-site role based at Portsmouth, Stevenage, and Newport. Travel between the sites will be required. You will ideally have had previous experience as a communication Engineer Your role Resolve Level 2 and 3 Telephony / Videoconferencing Oriented Incidents Respond to specific hardware or application requests. Participate in Telephony / Videoconferencing Projects Assist the operations teams on an ad hoc basis. Ensure the MCO of the Telephony and Videoconferencing infrastructure. Management of local team and sharing of skills. Your skills and experience Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip ) Knowledge of VMware Suite and vSan Storage Knowledge of Kurmi, Telsica, PeterConnects ecosystems Good knowledge of SIP/H323 protocols and WAN/LAN and security as well as system administration and PC environment would be a plus. Team Management/ People Skills. To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on (phone number removed)
Ref: 22558 Status: Permanent S alary : 50,000 per annum + travel card up to Zone 6 Location : The City Working hours : 9:00 - 17:00 (Mon to Fri) Start date : ASAP An international IT/Telcom company is looking for a Pre-sales Specialist . Pre-sales Specialist- What You'll be Doing Each Day: Define requirements, create designs and proposals, provide technical support to corporate customers. Outline project plans and update progress of execution, including recovery plans when deemed necessary. Conduct revenue and profit analysis to increase the company's business. Identify technology trends in the market and create new products. Actively drive & manage the technology evaluation stage of the sales process and Proof of Concept, working in conjunction with the sales team as the key technical advisor and presenter of our services. Coordination with Suppliers to obtain product cost and create new quotations and contracts. Sales and pre-sales expansion including winning new business opportunities. Plan and handle presentations to existing and potential customers, third parties and suppliers regarding project plans and progress, products, and solutions. Organize and lead the project staff, that included internal employees, customers, and 3rd party vendors. Notify line manager for the issues needing escalation, customer complaints/requirements & new business opportunities. Attend meetings with customers, 3rd party vendors and other related parties when required. Travel to customer, and supplier offices throughout Europe as and when required. Create project documentation, service specifications, technical design, vendor submittals, ad-hoc reports concerning customer issues, etc. as and when required. Provide skills transfer and training to other engineers and monitoring their development. Assist technical team in the delivery of bespoke, detailed ICT solutions. As such be responsible for the full lifecycle (scope, design and deployment) that are tailored to the customer requirements. Evaluate and ensure best-fit solutions for customer requirements, while maintaining best practices. Support for the end-to-end deployment of services & complex solutions including the creation of detailed instructions and rollout plans for field installation staff. Support investigations involving the implemented solutions and redesign of installed network devices. Support maintaining 3rd party vendor certificates and partnerships (e.g. AWS Certified NW - Specialty). Handle ad hoc requests from the line manager and senior management of the company. Pre-sales Specialist - The Skills You'll Need to Succeed: Ability to create proposal and high standard technical documentation, including High & Low Level Design Docs. Proficiency in maintenance and installation of Network & Server infrastructure. New Tech Knowledge of SD-WAN and IoT etc. A valid CCNP certification or proven hands on experience to CCNP Level (ideally in Switching & Routing or Security) or AWS Certified networking - Speciality. Proven customer service & facing experience, at all customer levels. Flexible approach, able to work outside of normal working hours. Proved knowledge in network and security products (Cisco, Palo Alto and Cato) and in Windows Servers/PCs, VDI, VM. Basic knowledge in IaaS/PaaS such as AWS, Azure. Experience in designing and assist troubleshooting and evaluation. Strong time management/multi tasking & organisational skills. Fluent in English Strong sense of responsibility, work ethics and reliable time keeping and attendance. Teamwork, promoting company rules & procedures within the organization, and ability to delegate within the team. Please follow us on Linkedin: people-first-team-japan We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
May 17, 2024
Full time
Ref: 22558 Status: Permanent S alary : 50,000 per annum + travel card up to Zone 6 Location : The City Working hours : 9:00 - 17:00 (Mon to Fri) Start date : ASAP An international IT/Telcom company is looking for a Pre-sales Specialist . Pre-sales Specialist- What You'll be Doing Each Day: Define requirements, create designs and proposals, provide technical support to corporate customers. Outline project plans and update progress of execution, including recovery plans when deemed necessary. Conduct revenue and profit analysis to increase the company's business. Identify technology trends in the market and create new products. Actively drive & manage the technology evaluation stage of the sales process and Proof of Concept, working in conjunction with the sales team as the key technical advisor and presenter of our services. Coordination with Suppliers to obtain product cost and create new quotations and contracts. Sales and pre-sales expansion including winning new business opportunities. Plan and handle presentations to existing and potential customers, third parties and suppliers regarding project plans and progress, products, and solutions. Organize and lead the project staff, that included internal employees, customers, and 3rd party vendors. Notify line manager for the issues needing escalation, customer complaints/requirements & new business opportunities. Attend meetings with customers, 3rd party vendors and other related parties when required. Travel to customer, and supplier offices throughout Europe as and when required. Create project documentation, service specifications, technical design, vendor submittals, ad-hoc reports concerning customer issues, etc. as and when required. Provide skills transfer and training to other engineers and monitoring their development. Assist technical team in the delivery of bespoke, detailed ICT solutions. As such be responsible for the full lifecycle (scope, design and deployment) that are tailored to the customer requirements. Evaluate and ensure best-fit solutions for customer requirements, while maintaining best practices. Support for the end-to-end deployment of services & complex solutions including the creation of detailed instructions and rollout plans for field installation staff. Support investigations involving the implemented solutions and redesign of installed network devices. Support maintaining 3rd party vendor certificates and partnerships (e.g. AWS Certified NW - Specialty). Handle ad hoc requests from the line manager and senior management of the company. Pre-sales Specialist - The Skills You'll Need to Succeed: Ability to create proposal and high standard technical documentation, including High & Low Level Design Docs. Proficiency in maintenance and installation of Network & Server infrastructure. New Tech Knowledge of SD-WAN and IoT etc. A valid CCNP certification or proven hands on experience to CCNP Level (ideally in Switching & Routing or Security) or AWS Certified networking - Speciality. Proven customer service & facing experience, at all customer levels. Flexible approach, able to work outside of normal working hours. Proved knowledge in network and security products (Cisco, Palo Alto and Cato) and in Windows Servers/PCs, VDI, VM. Basic knowledge in IaaS/PaaS such as AWS, Azure. Experience in designing and assist troubleshooting and evaluation. Strong time management/multi tasking & organisational skills. Fluent in English Strong sense of responsibility, work ethics and reliable time keeping and attendance. Teamwork, promoting company rules & procedures within the organization, and ability to delegate within the team. Please follow us on Linkedin: people-first-team-japan We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
We are working with a well established who are seeking an IT Field Engineer to join their team covering the M4 Corridor. Great opportunity to join a great team working on projects and escalated support. You must have a UK drivers licence as you will be working a mix of on site customer support and remote. What will you be doing as an IT Field Engineer? Act as the technical point of contact for the customer whilst on site Work at a senior technical level within the business, contributing to solution design and leading on the delivery of allocated projects Provide all aspects of IT support as required by the customer Work with the customer to prioritise tickets in accordance with their requirements Ensure all networked devices are up-to-date with necessary security patches, firmware, and Anti-Virus definitions Install and configure hardware, software, and networking equipment as required Troubleshoot and diagnose hardware, software and network issues Support colleagues with technical issues and contribute to the development of services delivered by the company Deliver 2nd and 3rd line remote support to customers where required Adhere to information security policies at all times Liaise with colleagues and 3rd parties as required to provide solutions to our customers Produce documentation for use both by the company and our customers What experience do you need? Windows Server 2012 - 2022 Associated server technologies, in particular: AD, GPO, DNS, DHCP, Print Management, WSUS Virtual server technologies (Hyper-V and/or VMware), including Storage and Networking Deployment and management of Windows 10/11 in a domain environment Mass deployment of software applications to network devices Modern backup technologies, strategies, and disaster recovery planning O365 administration (AAD Connect, User Mgmt, Email, OneDrive, Sharepoint, Teams) Network device configuration; e.g. Patching, VLANs, STP, QoS, VPNs, Firewalls, Web Filters, Routers, and Wireless technologies MDM technologies (e.g. Intune, Jamf, Meraki, Miradore) M365 experience, such as; Azure, Azure AD, Intune, Autopilot, Licencing, Security & Compliance, On-prem to Cloud migrations Personal skills Be a confident communicator at all levels, both written and verbally Take a pro-active approach to IT support and show initiative in your day-to-day work Be able to manage your time effectively, multitask, and prioritise your workload Have a willingness to travel to, from, and between customer sites on a daily basis What will you get in return Basic salary up to £35,000 + bonus + Company Car (Green Tax) Continous training and paid for certifications Hybrid working environment 25 days holiday + bank This position requires a full UK Drivers licence and you must based in or around the M4 corridor.Recruiter: Adam Titmus
May 16, 2024
Full time
We are working with a well established who are seeking an IT Field Engineer to join their team covering the M4 Corridor. Great opportunity to join a great team working on projects and escalated support. You must have a UK drivers licence as you will be working a mix of on site customer support and remote. What will you be doing as an IT Field Engineer? Act as the technical point of contact for the customer whilst on site Work at a senior technical level within the business, contributing to solution design and leading on the delivery of allocated projects Provide all aspects of IT support as required by the customer Work with the customer to prioritise tickets in accordance with their requirements Ensure all networked devices are up-to-date with necessary security patches, firmware, and Anti-Virus definitions Install and configure hardware, software, and networking equipment as required Troubleshoot and diagnose hardware, software and network issues Support colleagues with technical issues and contribute to the development of services delivered by the company Deliver 2nd and 3rd line remote support to customers where required Adhere to information security policies at all times Liaise with colleagues and 3rd parties as required to provide solutions to our customers Produce documentation for use both by the company and our customers What experience do you need? Windows Server 2012 - 2022 Associated server technologies, in particular: AD, GPO, DNS, DHCP, Print Management, WSUS Virtual server technologies (Hyper-V and/or VMware), including Storage and Networking Deployment and management of Windows 10/11 in a domain environment Mass deployment of software applications to network devices Modern backup technologies, strategies, and disaster recovery planning O365 administration (AAD Connect, User Mgmt, Email, OneDrive, Sharepoint, Teams) Network device configuration; e.g. Patching, VLANs, STP, QoS, VPNs, Firewalls, Web Filters, Routers, and Wireless technologies MDM technologies (e.g. Intune, Jamf, Meraki, Miradore) M365 experience, such as; Azure, Azure AD, Intune, Autopilot, Licencing, Security & Compliance, On-prem to Cloud migrations Personal skills Be a confident communicator at all levels, both written and verbally Take a pro-active approach to IT support and show initiative in your day-to-day work Be able to manage your time effectively, multitask, and prioritise your workload Have a willingness to travel to, from, and between customer sites on a daily basis What will you get in return Basic salary up to £35,000 + bonus + Company Car (Green Tax) Continous training and paid for certifications Hybrid working environment 25 days holiday + bank This position requires a full UK Drivers licence and you must based in or around the M4 corridor.Recruiter: Adam Titmus
In Technology Group Limited
Ledbury, Herefordshire
Title: 2nd Line NOC Engineer Location: Ledbury, UK (Hybrid) Position Type: Full-Time Salary: £40,000 - £50,000 DOE About Us: We are working with a leading provider of innovative IT solutions and services, dedicated to delivering outstanding technical support to businesses across various sectors. We pride ourselves on our commitment to excellence and our collaborative, supportive work environment. We are now seeking a talented and motivated 2nd Line NOC Engineer to join our dynamic team in Ledbury. Job Description: As a 2nd Line NOC Engineer, you will play a crucial role in ensuring the stability, performance, and security of our clients' networks. You will be responsible for monitoring, troubleshooting, and maintaining network infrastructure, providing second-line support to resolve complex technical issues, and working closely with other team members to deliver exceptional service. Key Responsibilities: Monitor and maintain network infrastructure to ensure optimal performance. Troubleshoot and resolve 2nd line technical issues, escalating to 3rd line support when necessary. Conduct regular system and network health checks. Collaborate with the 1st line support team to provide efficient and effective resolutions. Perform network upgrades and maintenance activities as required. Document technical issues and resolutions accurately and comprehensively. Provide remote and on-site support to clients as needed. Assist in the development and implementation of network policies and procedures. Required Skills and Experience: Proven experience as a 2nd Line NOC Engineer or in a similar role. Strong knowledge of network and server infrastructure, including LAN/WAN, routers, switches, firewalls, and VPN. Proficiency in network monitoring tools and technologies. Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues. Familiarity with various operating systems, including Windows, Linux, and MacOS. Understanding of cybersecurity principles and best practices. Strong communication skills, both written and verbal. Ability to work independently and as part of a team. Relevant certifications (e.g., CCNA, CompTIA Network+, etc.) are a plus. Benefits: Competitive salary with performance-based incentives. Hybrid working opportunities Comprehensive health and dental insurance plans. Professional development opportunities and support for certification. Generous holiday allowance and flexible working hours. A positive and collaborative work environment. Opportunities for career advancement within the company. How to Apply: If you are passionate about network operations and enjoy solving complex technical challenges, we would love to hear from you. Please send your CV and a cover letter outlining your relevant experience and why you are the perfect fit for this role to . In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 16, 2024
Full time
Title: 2nd Line NOC Engineer Location: Ledbury, UK (Hybrid) Position Type: Full-Time Salary: £40,000 - £50,000 DOE About Us: We are working with a leading provider of innovative IT solutions and services, dedicated to delivering outstanding technical support to businesses across various sectors. We pride ourselves on our commitment to excellence and our collaborative, supportive work environment. We are now seeking a talented and motivated 2nd Line NOC Engineer to join our dynamic team in Ledbury. Job Description: As a 2nd Line NOC Engineer, you will play a crucial role in ensuring the stability, performance, and security of our clients' networks. You will be responsible for monitoring, troubleshooting, and maintaining network infrastructure, providing second-line support to resolve complex technical issues, and working closely with other team members to deliver exceptional service. Key Responsibilities: Monitor and maintain network infrastructure to ensure optimal performance. Troubleshoot and resolve 2nd line technical issues, escalating to 3rd line support when necessary. Conduct regular system and network health checks. Collaborate with the 1st line support team to provide efficient and effective resolutions. Perform network upgrades and maintenance activities as required. Document technical issues and resolutions accurately and comprehensively. Provide remote and on-site support to clients as needed. Assist in the development and implementation of network policies and procedures. Required Skills and Experience: Proven experience as a 2nd Line NOC Engineer or in a similar role. Strong knowledge of network and server infrastructure, including LAN/WAN, routers, switches, firewalls, and VPN. Proficiency in network monitoring tools and technologies. Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues. Familiarity with various operating systems, including Windows, Linux, and MacOS. Understanding of cybersecurity principles and best practices. Strong communication skills, both written and verbal. Ability to work independently and as part of a team. Relevant certifications (e.g., CCNA, CompTIA Network+, etc.) are a plus. Benefits: Competitive salary with performance-based incentives. Hybrid working opportunities Comprehensive health and dental insurance plans. Professional development opportunities and support for certification. Generous holiday allowance and flexible working hours. A positive and collaborative work environment. Opportunities for career advancement within the company. How to Apply: If you are passionate about network operations and enjoy solving complex technical challenges, we would love to hear from you. Please send your CV and a cover letter outlining your relevant experience and why you are the perfect fit for this role to . In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
It is a brand new role of Cyber Security Lead to supervise and enhance the technology department's security efforts. The successful candidate will be responsible for leading a team of security professionals, overseeing the security projects and security operations. This role will work hybrid in Liverpool. Client Details Our client is a reputable and established organisation in finance industry. With teams located in Liverpool and London. Description Supervise and direct a team of cyber security engineers and analysts Develop, implement and maintain security controls, protocols and procedures Remediate vulnerability, support penetration testing Design and architect security solutions Lead the threats hunting, security incidents monitoring and responding Act as high level technical security escalation point Conduct regular security audits Coordinate with other departments for security initiatives Stay updated with latest trends in cyber security Profile Proven experience in cyber security engineering and analysis Experience in broad security technologies - SIEM, AV, EDR, next generation firewall, Network Access Control, IAM, etc. Strong understanding of IT infrastructure Demonstrated experience in leading security projects With team leading experience is desirable Job Offer Generous pension scheme and holiday allowance Private medical insurance, life assurance Professional certifications support Performance bonus Other comprehensive benefits
May 16, 2024
Full time
It is a brand new role of Cyber Security Lead to supervise and enhance the technology department's security efforts. The successful candidate will be responsible for leading a team of security professionals, overseeing the security projects and security operations. This role will work hybrid in Liverpool. Client Details Our client is a reputable and established organisation in finance industry. With teams located in Liverpool and London. Description Supervise and direct a team of cyber security engineers and analysts Develop, implement and maintain security controls, protocols and procedures Remediate vulnerability, support penetration testing Design and architect security solutions Lead the threats hunting, security incidents monitoring and responding Act as high level technical security escalation point Conduct regular security audits Coordinate with other departments for security initiatives Stay updated with latest trends in cyber security Profile Proven experience in cyber security engineering and analysis Experience in broad security technologies - SIEM, AV, EDR, next generation firewall, Network Access Control, IAM, etc. Strong understanding of IT infrastructure Demonstrated experience in leading security projects With team leading experience is desirable Job Offer Generous pension scheme and holiday allowance Private medical insurance, life assurance Professional certifications support Performance bonus Other comprehensive benefits
Join a Leading Global MSP as a 2nd Line Service Desk Engineer! Position: Join a Leading Global MSP as a 2nd Line Service Desk Engineer! Position: 2nd Line Service Desk Engineer - Hybrid Reporting to: Service Desk Team Leader Are you a tech-savvy problem solver with a passion for cutting-edge technology? Our client, ranked among the top 10 Managed Service Providers (MSPs) globally, is seeking a dynamic and proactive 2nd Line Service Desk Engineer to join their innovative team. This is your chance to be part of a company that delivers comprehensive IT services to a diverse and international clientele, offering excellent career progression opportunities. Why You'll Love This Role: Global Impact: Work with a top-tier MSP that serves clients around the world, solving complex IT issues across a wide array of technologies. Professional Growth: Enjoy a clear path for career advancement within the company, with opportunities to obtain Microsoft and other technical certifications. Collaborative Environment: Join a supportive team where you'll mentor 1st Line Analysts and share the latest technological advancements. What You'll Do: Solve Complex Issues: Diagnose and resolve advanced support tickets and NOC tickets, ensuring timely and effective solutions. Client Interaction: Provide face-to-face technical support during pre-scheduled client site visits and maintain clear communication with clients throughout the ticket lifecycle. Proactive Solutions: Identify recurring IT issues and implement permanent fixes, contributing to a more efficient IT environment for clients. Knowledge Sharing: Document technical guides and maintain the IT Knowledge Management system, ensuring the team is well-informed about the latest technologies and security measures. Your Expertise: Technical Proficiency: Extensive knowledge of Windows Server, Active Directory, Office 365, SharePoint, Microsoft Exchange, and virtualization technologies (Hyper-V, V-Sphere). Cybersecurity Savvy: Experience with incident response, EDR, MFA, and antivirus solutions. Networking Skills: Strong understanding of TCP/IP, DNS, DHCP, LAN, WAN, and more. Cross-Platform Experience: Advanced skills in Windows OS, MAC OSX, and mobile device support. Communication: Excellent verbal and written communication skills, with the ability to explain complex issues to users of varying skill levels. Team Player: Ability to work well in a team while also being self-motivated and capable of managing your own workload. Requirements: Experience: Proven track record in a 2nd Line Engineer role. Certifications: Ongoing commitment to learning and obtaining relevant technical certifications. Driving License: A UK driving license is essential for this role. Ready to Take the Next Step in Your IT Career? Join a forward-thinking team that values your expertise and offers unparalleled opportunities for growth. Apply today and become a crucial part of a company that is shaping the future of IT services globally!
May 16, 2024
Full time
Join a Leading Global MSP as a 2nd Line Service Desk Engineer! Position: Join a Leading Global MSP as a 2nd Line Service Desk Engineer! Position: 2nd Line Service Desk Engineer - Hybrid Reporting to: Service Desk Team Leader Are you a tech-savvy problem solver with a passion for cutting-edge technology? Our client, ranked among the top 10 Managed Service Providers (MSPs) globally, is seeking a dynamic and proactive 2nd Line Service Desk Engineer to join their innovative team. This is your chance to be part of a company that delivers comprehensive IT services to a diverse and international clientele, offering excellent career progression opportunities. Why You'll Love This Role: Global Impact: Work with a top-tier MSP that serves clients around the world, solving complex IT issues across a wide array of technologies. Professional Growth: Enjoy a clear path for career advancement within the company, with opportunities to obtain Microsoft and other technical certifications. Collaborative Environment: Join a supportive team where you'll mentor 1st Line Analysts and share the latest technological advancements. What You'll Do: Solve Complex Issues: Diagnose and resolve advanced support tickets and NOC tickets, ensuring timely and effective solutions. Client Interaction: Provide face-to-face technical support during pre-scheduled client site visits and maintain clear communication with clients throughout the ticket lifecycle. Proactive Solutions: Identify recurring IT issues and implement permanent fixes, contributing to a more efficient IT environment for clients. Knowledge Sharing: Document technical guides and maintain the IT Knowledge Management system, ensuring the team is well-informed about the latest technologies and security measures. Your Expertise: Technical Proficiency: Extensive knowledge of Windows Server, Active Directory, Office 365, SharePoint, Microsoft Exchange, and virtualization technologies (Hyper-V, V-Sphere). Cybersecurity Savvy: Experience with incident response, EDR, MFA, and antivirus solutions. Networking Skills: Strong understanding of TCP/IP, DNS, DHCP, LAN, WAN, and more. Cross-Platform Experience: Advanced skills in Windows OS, MAC OSX, and mobile device support. Communication: Excellent verbal and written communication skills, with the ability to explain complex issues to users of varying skill levels. Team Player: Ability to work well in a team while also being self-motivated and capable of managing your own workload. Requirements: Experience: Proven track record in a 2nd Line Engineer role. Certifications: Ongoing commitment to learning and obtaining relevant technical certifications. Driving License: A UK driving license is essential for this role. Ready to Take the Next Step in Your IT Career? Join a forward-thinking team that values your expertise and offers unparalleled opportunities for growth. Apply today and become a crucial part of a company that is shaping the future of IT services globally!
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise supportContract length: 3-monthsDay rate: £340 inside ir35 through umbrellaLocation: Edinburgh Must be holding SC Clearance Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreedROLE OVERVIEW:We are looking for customer-focused and enthusiastic 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams.The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial.The successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential.DETAILED JOB DESCRIPTION: Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging Excellent knowledge of Red Hat Network Satellite for system management and performance reporting Provide support for L2 and L3 Operational activities & troubleshooting Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments Demonstrate the ability to methodically work through issues Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills Achieve high levels of customer satisfaction Author processes and working instructions Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required Represent the 3rd line team from a Linux perspective in customer meetings Red Hat Certified Engineer or other Red Hat/Linux related certification To manage a range of Linux technology's RHLE, RHNS, kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity RHLE High availability including clustering, fencing and unfencingif you have the skills required please apply now. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy
May 16, 2024
Full time
Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise supportContract length: 3-monthsDay rate: £340 inside ir35 through umbrellaLocation: Edinburgh Must be holding SC Clearance Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreedROLE OVERVIEW:We are looking for customer-focused and enthusiastic 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams.The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial.The successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential.DETAILED JOB DESCRIPTION: Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging Excellent knowledge of Red Hat Network Satellite for system management and performance reporting Provide support for L2 and L3 Operational activities & troubleshooting Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments Demonstrate the ability to methodically work through issues Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills Achieve high levels of customer satisfaction Author processes and working instructions Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required Represent the 3rd line team from a Linux perspective in customer meetings Red Hat Certified Engineer or other Red Hat/Linux related certification To manage a range of Linux technology's RHLE, RHNS, kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity RHLE High availability including clustering, fencing and unfencingif you have the skills required please apply now. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job title: Desktop Engineer (with network experience)Contract length: 3-monthsDay rate: £240 inside ir35 through umbrella Location: Edinburgh Must be holding SC Clearance Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties. The site benefits from: Easy access to travel links Free on-site parking Employee rates at the on-site restaurantSite hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed. Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals.Primary role requirements: Responsible for maintaining and promoting highest level of service to the client Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient Responsible for Incident ticket handling, escalation and problem diagnosis Desktop / Laptop / VDI - build, configuration and deployment to end users Assist with software installation / deployment Assist with Smarthphone deploymentsSecondary role requirements: Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets Hardware installation / upgrade / break fix for desktop, laptop, and server Smarthpone support Network patching and trouble shooting Essential Skills and Qualifications: Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support Knowledge of Microsoft Office 2010 onwards Working knowledge of Active Directory - Users and Computers Have an understanding of DNS, DHCP Working knowledge of Cisco AnyConnect VPN RSA Secure Login administration Proven and demonstrable software and hardware troubleshooting skills Knowledge of Microsoft SCCM and OS / Application deployment Good written communication: concise and accurate call logging, documentation and email correspondence Able to work well as part of a team or independentlyDesirable skills / qualifications: ITIL Version 3/4 Foundation CompTia A+ Certification Microsoft Windows 7/10 training and certificationIf you have the skill required, please apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy
May 16, 2024
Full time
Job title: Desktop Engineer (with network experience)Contract length: 3-monthsDay rate: £240 inside ir35 through umbrella Location: Edinburgh Must be holding SC Clearance Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties. The site benefits from: Easy access to travel links Free on-site parking Employee rates at the on-site restaurantSite hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed. Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals.Primary role requirements: Responsible for maintaining and promoting highest level of service to the client Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient Responsible for Incident ticket handling, escalation and problem diagnosis Desktop / Laptop / VDI - build, configuration and deployment to end users Assist with software installation / deployment Assist with Smarthphone deploymentsSecondary role requirements: Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets Hardware installation / upgrade / break fix for desktop, laptop, and server Smarthpone support Network patching and trouble shooting Essential Skills and Qualifications: Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support Knowledge of Microsoft Office 2010 onwards Working knowledge of Active Directory - Users and Computers Have an understanding of DNS, DHCP Working knowledge of Cisco AnyConnect VPN RSA Secure Login administration Proven and demonstrable software and hardware troubleshooting skills Knowledge of Microsoft SCCM and OS / Application deployment Good written communication: concise and accurate call logging, documentation and email correspondence Able to work well as part of a team or independentlyDesirable skills / qualifications: ITIL Version 3/4 Foundation CompTia A+ Certification Microsoft Windows 7/10 training and certificationIf you have the skill required, please apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy
We're currently recruiting a Helpdesk Leader/Supervisor for full time contract basis. As a Team Leader, or Supervisor, leads and manages a small Helpdesk team and report to Line manager. Carry out a variety of technical and co-ordination tasks to meet, or exceed, customer requirements as the team leader and engineer at Helpdesk. Job descriptions; Communicating goals and deadlines to team members. Planning workloads and delegating tasks, assisting with recruitment and training of employees, and overseeing the team's daily operations. Performing customer service functions, including interacting with customers and answering questions. Serving as the 1st and 2nd level contact at Helpdesk and assist end-users as their escalation point of contact. Diagnosing and troubleshooting software and hardware issues remotely on computers, mobiles, and other IT infrastructure components. Arranging the repairs and replacement of damaged computers, mobiles, and other IT infrastructure components. Ensuring the security of client and server computers by installing and upgrading EPP/EDR/MDM/MAM/Other software. Active Directory administration / Azure AD administration based on the procedure/instruction. Public cloud based server administration based on the procedure/instruction. Queuing management with IT support ticket system. Supporting people whenever they encounter challenges with computers and network devices. Maintaining and updating technical documentation regularly. Proof of concept testing new hardware and software before full-scale installation. Temporary or long-term customer support at their office, if required. Project and service delivery schedule management. Careful consideration to ensure profitable systems and implementation. Maintain secure operations and keep the environment tidy. Periodical status report to line manager. Cover early shifts as a part of team rota. Travel over the world for business purposes as and when required. Handle ad-hoc requests from line managers. Requirements: Team leader/Sub-leader in IT industry Wide knowledge and proficiency in PC software like Microsoft Windows 10/11/servers, MS Office and Antivirus softwares. In-depth knowledge and practical experience of PC hardware and OS(Windows and Mac), of Mobiles (IOS and Android, MDM/MAM) and of internet, network protocols and devices. Proven IT project/support team management experience in Helpdesk or IT support or IT technician roles. Working knowledge of employer's operations. Leadership skills, outstanding communication skills, interpersonal skills and ability to resolve conflicts. Excellent customer service skills; attention to details. English proficiency business level. Associate degree or advanced apprenticeship in Computer Science or relevant disciplines MS fundamental or more than certification holder or corresponding skills holder Basic knowledge of Microsoft 365 administration; practical experience with Active Directory Practical experience with Microsoft 365 administration Conditions: Salary: £35,000 per annum Other benefits including Travel expense (within London zone 1-6) are available Location: London For more details, please contact us now! Access Appointments Consultancy Ltd is a recruitment agency based in London. Please note that we're individual CVs. We can only consider candidates who are eligible to work in Europe and are able to provide relevant supporting documentation such as passport/visas when required. Thank you for your time and cooperation
May 16, 2024
Full time
We're currently recruiting a Helpdesk Leader/Supervisor for full time contract basis. As a Team Leader, or Supervisor, leads and manages a small Helpdesk team and report to Line manager. Carry out a variety of technical and co-ordination tasks to meet, or exceed, customer requirements as the team leader and engineer at Helpdesk. Job descriptions; Communicating goals and deadlines to team members. Planning workloads and delegating tasks, assisting with recruitment and training of employees, and overseeing the team's daily operations. Performing customer service functions, including interacting with customers and answering questions. Serving as the 1st and 2nd level contact at Helpdesk and assist end-users as their escalation point of contact. Diagnosing and troubleshooting software and hardware issues remotely on computers, mobiles, and other IT infrastructure components. Arranging the repairs and replacement of damaged computers, mobiles, and other IT infrastructure components. Ensuring the security of client and server computers by installing and upgrading EPP/EDR/MDM/MAM/Other software. Active Directory administration / Azure AD administration based on the procedure/instruction. Public cloud based server administration based on the procedure/instruction. Queuing management with IT support ticket system. Supporting people whenever they encounter challenges with computers and network devices. Maintaining and updating technical documentation regularly. Proof of concept testing new hardware and software before full-scale installation. Temporary or long-term customer support at their office, if required. Project and service delivery schedule management. Careful consideration to ensure profitable systems and implementation. Maintain secure operations and keep the environment tidy. Periodical status report to line manager. Cover early shifts as a part of team rota. Travel over the world for business purposes as and when required. Handle ad-hoc requests from line managers. Requirements: Team leader/Sub-leader in IT industry Wide knowledge and proficiency in PC software like Microsoft Windows 10/11/servers, MS Office and Antivirus softwares. In-depth knowledge and practical experience of PC hardware and OS(Windows and Mac), of Mobiles (IOS and Android, MDM/MAM) and of internet, network protocols and devices. Proven IT project/support team management experience in Helpdesk or IT support or IT technician roles. Working knowledge of employer's operations. Leadership skills, outstanding communication skills, interpersonal skills and ability to resolve conflicts. Excellent customer service skills; attention to details. English proficiency business level. Associate degree or advanced apprenticeship in Computer Science or relevant disciplines MS fundamental or more than certification holder or corresponding skills holder Basic knowledge of Microsoft 365 administration; practical experience with Active Directory Practical experience with Microsoft 365 administration Conditions: Salary: £35,000 per annum Other benefits including Travel expense (within London zone 1-6) are available Location: London For more details, please contact us now! Access Appointments Consultancy Ltd is a recruitment agency based in London. Please note that we're individual CVs. We can only consider candidates who are eligible to work in Europe and are able to provide relevant supporting documentation such as passport/visas when required. Thank you for your time and cooperation
Senior Infrastructure Engineer Up to £60k (DOE) + Bonus Derby MSP VMWare vSphere SAN Dell VxRail Now this is a role to shout about. Have you ever fancied working on high level security projects in a role which will enable you to be gain SC and DV clearance? Now this is your chance! The Company Oscar Tech are working with an MSP focused on delivery highly secure IT Infrastructure and Networks for government and defence organisations across the UK. They are the leaders of their niche and have been going from strength to strength in the 10 years they have been running. The company are owned and operated by the UK sovereign, which demonstrates their authority within the market. They are always on top of the latest changes and developments within the tech industry, enabling them to offer the highest standard of service and security. Despite their successes to date, they have plenty of ambitious goals to achieve in the coming years, with the team expected to grow exponentially in coming months. Now is the time to join. The Role You will be joining a part of highly successful team who play a pivotal role in the building, configuration, and deployment of bespoke communication solutions for a number of clients in the governance and defence space within the UK. This role will open the door to projects and organisations that you would not normally have access to in any other MSP. You'll be asked to uphold the high standards defined by the SLA, whilst also having the opportunity to grow and develop you craft in a business that will support you and push you to be the best you can be, including picking up several highly regarded certifications. You'll be heavily involved in areas such as Servers, Storage, Virtualisation and Security, plus much more! All applicants must either have or be able to obtain SC and/or DV Clearence. They will put you through the process but you most be eligible for it to be considered for the role. Skills We Are On The Look Out For VMWare - vSphere & vSAN Dell VxRail Architecture Building, configuring and deploying windows and application servers Programming experience with any of; Java, JavaScript and Python SQL Server - Deployment and Maintenance Office 365 Benefits Healthcare package Life Works Gym Allowance Cycle to Work Long-Term Sickness Insurance Employee Assistance Programme Discretionary Bonus Interviews commence immediately for this role so please don't hesitate to apply! Senior Infrastructure Engineer Up to £60k (DOE) + Bonus Derby MSP VMWare vSphere SAN Dell VxRail Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
May 16, 2024
Full time
Senior Infrastructure Engineer Up to £60k (DOE) + Bonus Derby MSP VMWare vSphere SAN Dell VxRail Now this is a role to shout about. Have you ever fancied working on high level security projects in a role which will enable you to be gain SC and DV clearance? Now this is your chance! The Company Oscar Tech are working with an MSP focused on delivery highly secure IT Infrastructure and Networks for government and defence organisations across the UK. They are the leaders of their niche and have been going from strength to strength in the 10 years they have been running. The company are owned and operated by the UK sovereign, which demonstrates their authority within the market. They are always on top of the latest changes and developments within the tech industry, enabling them to offer the highest standard of service and security. Despite their successes to date, they have plenty of ambitious goals to achieve in the coming years, with the team expected to grow exponentially in coming months. Now is the time to join. The Role You will be joining a part of highly successful team who play a pivotal role in the building, configuration, and deployment of bespoke communication solutions for a number of clients in the governance and defence space within the UK. This role will open the door to projects and organisations that you would not normally have access to in any other MSP. You'll be asked to uphold the high standards defined by the SLA, whilst also having the opportunity to grow and develop you craft in a business that will support you and push you to be the best you can be, including picking up several highly regarded certifications. You'll be heavily involved in areas such as Servers, Storage, Virtualisation and Security, plus much more! All applicants must either have or be able to obtain SC and/or DV Clearence. They will put you through the process but you most be eligible for it to be considered for the role. Skills We Are On The Look Out For VMWare - vSphere & vSAN Dell VxRail Architecture Building, configuring and deploying windows and application servers Programming experience with any of; Java, JavaScript and Python SQL Server - Deployment and Maintenance Office 365 Benefits Healthcare package Life Works Gym Allowance Cycle to Work Long-Term Sickness Insurance Employee Assistance Programme Discretionary Bonus Interviews commence immediately for this role so please don't hesitate to apply! Senior Infrastructure Engineer Up to £60k (DOE) + Bonus Derby MSP VMWare vSphere SAN Dell VxRail Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Due to an internal promotion, our client, whom is an exciting research & development organisation, is looking for a new IT Systems & Infrastructure Security Analyst or a Cyber Security Analyst, with a genuine interest in the wider IT framework and how security interlinks with a large complex organisation. Salary to circa 48k + excellent pension & private healthcare & personal training/development program & free parking & hybrid/flexible working and other fantastic benefits (details available upon application) The role would ideally suit someone, whom has a genuine interest & passion in developing their IT/Cyber Security career into a very autonomous position, where you will be actively encouraged to not only research & configure cyber security tools (predominantly Microsoft based), but also explore IT Security best practice across the entire IT infrastructure, working closely with the other internal teams. You will also work closely with 3rd party suppliers, whom look after the SOC and at some points be the subject matter expert on how the IT systems will link with external research organisations. Therefore, you really do need to be very self-motivated & enjoy finding the best cyber security solution to a problem, & are not a process nor procedure only type person as there is no micromanagement here! A fantastic opportunity for either a SOC Engineer/Analyst to take a step up into a Cyber Security Analyst role with more responsibilities & options for personal development OR for an IT Infrastructure Support Engineer/Analyst whom has worked with Microsoft Security tools/systems to again focus on a role dedicated to IT Security in a wider organisation. It may also suit a current Cyber Security Analyst, whom feels restricted in their current role & is looking for more autonomy. Other duties will include monitoring information security & distributing to relevant touch points; maintenance of Security tools, such as SIEM, IDS, DLP etc; generate & monitor security information dashboards, researching/reviewing and implementing IT/Cyber Security information solutions and tools; an interest in learning & contributing to penetration testing; keeping up to date with security threats, detection, trends and innovations. Experience required: A genuine interest/passion in Cyber Security within IT Infrastructure and Systems Background in Microsoft Security technologies & tools Strong analytical/problem solving skills Experience in any/combination of SIEM, Defender 365, Sentinel, DLP, IDS Incident Response & Management in IT Security Extremely important that you can work autonomously Willingness and ability to learn quickly Any of the following a bonus:- Cyber Essentials Plus; ISO27001, Cloud Infrastructure Solutions; Cloud Delivery Models; Cyber Security certification ITIL For more detailed information on the job description & company benefits etc, please apply with your full CV, to this advert & all applications will be treated with the strictest confidence.
May 16, 2024
Full time
Due to an internal promotion, our client, whom is an exciting research & development organisation, is looking for a new IT Systems & Infrastructure Security Analyst or a Cyber Security Analyst, with a genuine interest in the wider IT framework and how security interlinks with a large complex organisation. Salary to circa 48k + excellent pension & private healthcare & personal training/development program & free parking & hybrid/flexible working and other fantastic benefits (details available upon application) The role would ideally suit someone, whom has a genuine interest & passion in developing their IT/Cyber Security career into a very autonomous position, where you will be actively encouraged to not only research & configure cyber security tools (predominantly Microsoft based), but also explore IT Security best practice across the entire IT infrastructure, working closely with the other internal teams. You will also work closely with 3rd party suppliers, whom look after the SOC and at some points be the subject matter expert on how the IT systems will link with external research organisations. Therefore, you really do need to be very self-motivated & enjoy finding the best cyber security solution to a problem, & are not a process nor procedure only type person as there is no micromanagement here! A fantastic opportunity for either a SOC Engineer/Analyst to take a step up into a Cyber Security Analyst role with more responsibilities & options for personal development OR for an IT Infrastructure Support Engineer/Analyst whom has worked with Microsoft Security tools/systems to again focus on a role dedicated to IT Security in a wider organisation. It may also suit a current Cyber Security Analyst, whom feels restricted in their current role & is looking for more autonomy. Other duties will include monitoring information security & distributing to relevant touch points; maintenance of Security tools, such as SIEM, IDS, DLP etc; generate & monitor security information dashboards, researching/reviewing and implementing IT/Cyber Security information solutions and tools; an interest in learning & contributing to penetration testing; keeping up to date with security threats, detection, trends and innovations. Experience required: A genuine interest/passion in Cyber Security within IT Infrastructure and Systems Background in Microsoft Security technologies & tools Strong analytical/problem solving skills Experience in any/combination of SIEM, Defender 365, Sentinel, DLP, IDS Incident Response & Management in IT Security Extremely important that you can work autonomously Willingness and ability to learn quickly Any of the following a bonus:- Cyber Essentials Plus; ISO27001, Cloud Infrastructure Solutions; Cloud Delivery Models; Cyber Security certification ITIL For more detailed information on the job description & company benefits etc, please apply with your full CV, to this advert & all applications will be treated with the strictest confidence.
Our client a Global FinTech with offices around the world inc Bristol and London in the UK , USA, Europe and India though this role is based in Bristol, are looking for an additional Cloud Engineer but expectation is two to three days a week in office the rest from home as this is a hybrid role . They are a Global Fintech leader is looking to invest in its Cloud Engineer teams, that will further enable a rapidly growing Cloud hosted client base. To continue to service and support the world's top investment banks and asset managers, we are constantly innovating to cement our industry leading position for the next decade. You will be working alongside a global team of engineering and operations professionals, who are based in the UK, US, and India. The position requires little to no travel, offers excellent growth potential, and is a great opportunity to further develop Cloud engineering knowledge. Applicants should have an excellent technical background, a good work ethic, and strong communication skills. The role will involve participation in new initiatives across the product suite, enhancing our Cloud provision strategy. As the company is successfully growing its Managed Services and Solution Delivery business with changes to both on premise and cloud architectures, you will be someone who embraces this challenge and the ability to support and develop each. You will be working alongside a global team of engineering and operations professionals, who are based in the UK, US, and India. The position requires little to no regular travel, offers excellent growth potential, and is a great opportunity to further develop Cloud engineering knowledge. Applicants should have an excellent technical background, a good work ethic, and strong communication skills. The role will involve participation in new initiatives across the product suite, enhancing our Cloud provision strategy. As the company is successfully growing its Managed Services and Solution Delivery business with changes to both on premise and cloud architectures, you will be someone who embraces this challenge and the ability to support and develop each. Job Responsibilities The purpose of the role will be to create, manage and improve our OnDemand solutions in the cloud. Key Skills • In-depth knowledge of cloud technologies with commercial experience of managing enterprise infrastructure environments • Technical experience in infrastructure design including private and public cloud, networking, virtualization, identity, security, and storage • Configuration of firewalls, load balancers and other network equipment • Experience with deploying and managing infrastructure for databases such as Oracle • Provide demonstrable experience of your ability to work independently, working on your own initiative as a self-starter Desirable Skills • Understanding of how to build resilient multi-site architectures • Experience and knowledge of cloud security and relevant ISO and PCI compliance requirements • Knowledge of Azure and other cloud providers • Experience of Windows and Linux operating systems • Experience of using Terraform to build, change and version infrastructure. • Experience of container technologies, for example Docker, Kubernetes, Azure AKS and AWS EKS • Working knowledge of AGILE development, using methodologies such as Scrum, Kanban or Extreme Programming • Configuration of firewalls, load balancers and other network equipment Key duties and accountabilities of the role will include: • Building and supporting cloud infrastructure in production environments • Evolving our best practices for deploying our solutions into AWS • Provide AWS expertise and consultancy to the rest of the business • Automating software integration and deployment in cloud platforms • Assisting with the containerisation of our existing product suite and its deployment • Managing and resolving client issues relating to hosted infrastructure. Qualifications The following certifications would be an advantage: • AWS Certified Solution Architect • AWS Certified Cloud practitioner • HashiCorp Certified: Terraform Associate • MCSE Cloud Platform and Infrastructure • MCSA Cloud Platform Solutions Associate • MCSA Linux on Azure Solutions Associate Experience AWS Cloud infrastructure as part of responsibilities Benefits 25 days annual leave rising to 28 with length of service • Annual Holiday scheme also lets you roll over' up to a maximum of 10 days into the next year helping you to take full advantage of your holiday entitlement • Company pension scheme matching up to 5% of salary - Additionally, you can choose to make your contributions via Salary Sacrifice • Group Life Assurance - As part of your core benefit package from them you are entitled to up to 9 times your annual basic salary • Group Income Protection, up to 75% of salary • Private Medical Insurance, up to family cover Free car parking cloud engineer bristol hybrid work from home wfh linux cloud infrastructure fintech financial bank banking , azure windows linux oracle windows terraform agile kubernetes aws scrum agile kanban london manchester birmingham cloud iso pci bristol bath south west sponsorship cloud engineer bristol hybrid work from home wfh linux cloud infrastructure fintech financial bank banking , azure windows linux oracle windows terraform agile kubernetes aws scrum agile kanban london manchester birmingham cloud iso pci bristol bath south west sponsorship cloud engineer bristol hybrid work from home wfh linux cloud infrastructure fintech financial bank banking , azure windows linux oracle windows terraform agile kubernetes aws scrum agile kanban london manchester birmingham cloud iso pci bristol bath south west sponsorship cloud engineer bristol hybrid work from home wfh linux cloud infrastructure fintech financial bank banking , azure windows linux oracle windows terraform agile kubernetes aws scrum agile kanban london manchester birmingham cloud iso pci bristol bath south west sponsorship cloud engineer bristol hybrid work from home wfh linux cloud infrastructure fintech financial bank banking , azure windows linux oracle windows terraform agile kubernetes aws scrum agile kanban london manchester birmingham cloud iso pci bristol bath south west sponsorship cloud engineer bristol hybrid work from home wfh linux cloud infrastructure fintech financial bank banking , azure windows linux oracle windows terraform agile kubernetes aws scrum agile kanban london manchester birmingham cloud iso pci bristol bath south west sponsorship
May 16, 2024
Full time
Our client a Global FinTech with offices around the world inc Bristol and London in the UK , USA, Europe and India though this role is based in Bristol, are looking for an additional Cloud Engineer but expectation is two to three days a week in office the rest from home as this is a hybrid role . They are a Global Fintech leader is looking to invest in its Cloud Engineer teams, that will further enable a rapidly growing Cloud hosted client base. To continue to service and support the world's top investment banks and asset managers, we are constantly innovating to cement our industry leading position for the next decade. You will be working alongside a global team of engineering and operations professionals, who are based in the UK, US, and India. The position requires little to no travel, offers excellent growth potential, and is a great opportunity to further develop Cloud engineering knowledge. Applicants should have an excellent technical background, a good work ethic, and strong communication skills. The role will involve participation in new initiatives across the product suite, enhancing our Cloud provision strategy. As the company is successfully growing its Managed Services and Solution Delivery business with changes to both on premise and cloud architectures, you will be someone who embraces this challenge and the ability to support and develop each. You will be working alongside a global team of engineering and operations professionals, who are based in the UK, US, and India. The position requires little to no regular travel, offers excellent growth potential, and is a great opportunity to further develop Cloud engineering knowledge. Applicants should have an excellent technical background, a good work ethic, and strong communication skills. The role will involve participation in new initiatives across the product suite, enhancing our Cloud provision strategy. As the company is successfully growing its Managed Services and Solution Delivery business with changes to both on premise and cloud architectures, you will be someone who embraces this challenge and the ability to support and develop each. Job Responsibilities The purpose of the role will be to create, manage and improve our OnDemand solutions in the cloud. Key Skills • In-depth knowledge of cloud technologies with commercial experience of managing enterprise infrastructure environments • Technical experience in infrastructure design including private and public cloud, networking, virtualization, identity, security, and storage • Configuration of firewalls, load balancers and other network equipment • Experience with deploying and managing infrastructure for databases such as Oracle • Provide demonstrable experience of your ability to work independently, working on your own initiative as a self-starter Desirable Skills • Understanding of how to build resilient multi-site architectures • Experience and knowledge of cloud security and relevant ISO and PCI compliance requirements • Knowledge of Azure and other cloud providers • Experience of Windows and Linux operating systems • Experience of using Terraform to build, change and version infrastructure. • Experience of container technologies, for example Docker, Kubernetes, Azure AKS and AWS EKS • Working knowledge of AGILE development, using methodologies such as Scrum, Kanban or Extreme Programming • Configuration of firewalls, load balancers and other network equipment Key duties and accountabilities of the role will include: • Building and supporting cloud infrastructure in production environments • Evolving our best practices for deploying our solutions into AWS • Provide AWS expertise and consultancy to the rest of the business • Automating software integration and deployment in cloud platforms • Assisting with the containerisation of our existing product suite and its deployment • Managing and resolving client issues relating to hosted infrastructure. Qualifications The following certifications would be an advantage: • AWS Certified Solution Architect • AWS Certified Cloud practitioner • HashiCorp Certified: Terraform Associate • MCSE Cloud Platform and Infrastructure • MCSA Cloud Platform Solutions Associate • MCSA Linux on Azure Solutions Associate Experience AWS Cloud infrastructure as part of responsibilities Benefits 25 days annual leave rising to 28 with length of service • Annual Holiday scheme also lets you roll over' up to a maximum of 10 days into the next year helping you to take full advantage of your holiday entitlement • Company pension scheme matching up to 5% of salary - Additionally, you can choose to make your contributions via Salary Sacrifice • Group Life Assurance - As part of your core benefit package from them you are entitled to up to 9 times your annual basic salary • Group Income Protection, up to 75% of salary • Private Medical Insurance, up to family cover Free car parking cloud engineer bristol hybrid work from home wfh linux cloud infrastructure fintech financial bank banking , azure windows linux oracle windows terraform agile kubernetes aws scrum agile kanban london manchester birmingham cloud iso pci bristol bath south west sponsorship cloud engineer bristol hybrid work from home wfh linux cloud infrastructure fintech financial bank banking , azure windows linux oracle windows terraform agile kubernetes aws scrum agile kanban london manchester birmingham cloud iso pci bristol bath south west sponsorship cloud engineer bristol hybrid work from home wfh linux cloud infrastructure fintech financial bank banking , azure windows linux oracle windows terraform agile kubernetes aws scrum agile kanban london manchester birmingham cloud iso pci bristol bath south west sponsorship cloud engineer bristol hybrid work from home wfh linux cloud infrastructure fintech financial bank banking , azure windows linux oracle windows terraform agile kubernetes aws scrum agile kanban london manchester birmingham cloud iso pci bristol bath south west sponsorship cloud engineer bristol hybrid work from home wfh linux cloud infrastructure fintech financial bank banking , azure windows linux oracle windows terraform agile kubernetes aws scrum agile kanban london manchester birmingham cloud iso pci bristol bath south west sponsorship cloud engineer bristol hybrid work from home wfh linux cloud infrastructure fintech financial bank banking , azure windows linux oracle windows terraform agile kubernetes aws scrum agile kanban london manchester birmingham cloud iso pci bristol bath south west sponsorship