Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Senior Application Development Specialist – Flood
Closing date: 29 January 2023
Location: Flexible
Salary: £47,408 - £52,359 (Grade 8)
Contract type : Permanent
Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.
Post numbers: 203403
Job Description
Working as part of the Flood Warning and Informing service, provide a high level of technical expertise in ICT development, delivering code to standards for internal and external systems, in conjunction with other team members and third party (technical partner) developers.
Will assist in setting the future direction for NRW and the National Flood Service approach to the agile development of in-house applications in line with our rolling 18-month technology roadmap.
The role will operate primarily at tactical and operational levels, with some strategic components relating to the need to constantly review and assess the future development needs of National Flood Service cloud-based services in supporting delivery of NRWs digital strategy
You will be able to demonstrate knowledge and experience of the following:
Degree or equivalent in a technical ICT discipline plus a proven track record of working in a development team.
Ability to deliver and manage agile Web development projects.
Experience of working within a Microsoft Azure and Office 365 environment.
Ability to troubleshoot and make recommendations on the resilience and supportability of solutions.
Experience of working in Visual Studio and Azure DevOps.
Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL.
Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 08, 2022
Full time
Senior Application Development Specialist – Flood
Closing date: 29 January 2023
Location: Flexible
Salary: £47,408 - £52,359 (Grade 8)
Contract type : Permanent
Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.
Post numbers: 203403
Job Description
Working as part of the Flood Warning and Informing service, provide a high level of technical expertise in ICT development, delivering code to standards for internal and external systems, in conjunction with other team members and third party (technical partner) developers.
Will assist in setting the future direction for NRW and the National Flood Service approach to the agile development of in-house applications in line with our rolling 18-month technology roadmap.
The role will operate primarily at tactical and operational levels, with some strategic components relating to the need to constantly review and assess the future development needs of National Flood Service cloud-based services in supporting delivery of NRWs digital strategy
You will be able to demonstrate knowledge and experience of the following:
Degree or equivalent in a technical ICT discipline plus a proven track record of working in a development team.
Ability to deliver and manage agile Web development projects.
Experience of working within a Microsoft Azure and Office 365 environment.
Ability to troubleshoot and make recommendations on the resilience and supportability of solutions.
Experience of working in Visual Studio and Azure DevOps.
Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL.
Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Lead Specialist Advisor, Application Development, Flood
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.
Post numbers: 203404
Job Description
Working as part of the Flood Warning and Informing service, provide a high level of technical expertise in ICT development, delivering code to standards for internal and external systems, in conjunction with other team members and third party (technical partner) developers.
Will assist in setting the future direction for NRW and the National Flood Service approach to the agile development of in-house applications in line with our rolling 18-month technology roadmap.
The role will operate primarily at tactical and operational levels, with some strategic components relating to the need to constantly review and assess the future development needs of National Flood Service cloud-based services in supporting delivery of NRWs digital strategy
You will be able to demonstrate knowledge and experience of the following:
Degree or equivalent in a technical ICT discipline plus a proven track record of working in a development team.
Ability to deliver and manage agile Web development projects.
Experience of working within a Microsoft Azure and Office 365 environment.
Ability to troubleshoot and make recommendations on the resilience and supportability of solutions.
Experience of working in Visual Studio and Azure DevOps.
Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL.
Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 08, 2022
Full time
Lead Specialist Advisor, Application Development, Flood
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.
Post numbers: 203404
Job Description
Working as part of the Flood Warning and Informing service, provide a high level of technical expertise in ICT development, delivering code to standards for internal and external systems, in conjunction with other team members and third party (technical partner) developers.
Will assist in setting the future direction for NRW and the National Flood Service approach to the agile development of in-house applications in line with our rolling 18-month technology roadmap.
The role will operate primarily at tactical and operational levels, with some strategic components relating to the need to constantly review and assess the future development needs of National Flood Service cloud-based services in supporting delivery of NRWs digital strategy
You will be able to demonstrate knowledge and experience of the following:
Degree or equivalent in a technical ICT discipline plus a proven track record of working in a development team.
Ability to deliver and manage agile Web development projects.
Experience of working within a Microsoft Azure and Office 365 environment.
Ability to troubleshoot and make recommendations on the resilience and supportability of solutions.
Experience of working in Visual Studio and Azure DevOps.
Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL.
Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Aug 19, 2022
Full time
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
REPORTS TO :
The Database Manager reports to the Head of IT.
SUMMARY :
The Database Manager is responsible for the development, management and maintenance of the University’s administrative IT Systems including the interfaces with other systems. The Database Manager contributes to the IT Department’s strategic objectives and operational plan in relation to management information systems.
MAIN DUTIES :
The Database Manager’s main duties are to:
be responsible for the development, management and maintenance of the University’s administrative IT systems including the interfaces with other systems (PowerCampus, Blackboard, SharePoint, WordPress, Sage Snowdrop, AKERO, Argos, etc.;
perform systems analysis, documentation and programming activities as required in conjunction with other IT staff and users;
provide 1st / 2nd line support to users of the University’s management information systems;
liaise with departments to determine their needs and develop and deliver appropriate solutions;
collaborate with colleagues within the University in the maintenance of settings and processes in the University's student information and enterprise systems with an emphasis on data standards and consistency;
facilitate and participate in the testing/debugging of system upgrades and new functionality, and diagnose and resolve problems occurring in multiple software and database platforms;
develop the capability of integration between all systems including PowerCampus, Blackboard, the University’s Portal and any other platforms which require to interact with the University’s Databases and implement in line with business requirements;
contribute to the IT Department’s strategic objectives and operational plan in relation to management information systems;
produce and analyse responses to complex queries relating to PowerCampus and assist in the writing of reports as required;
coach faculty and staff on use of systems and business processing tools;
undertake special projects and development work as required;
adhere to and promote the university’s Health and Safety policies and procedures.
LOCATION :
The Database Manager is located at the Richmond Campus. The university is anticipating a change of location to a new site in South West London in 2022.
SPECIAL NOTE :
By the nature of the duties of this position, there may be a requirement for occasional evening and weekend work. A Disclosure and Barring Service check at the enhanced level is required for this position.
GENERAL :
The above responsibilities are subject to change at the discretion of the Head of IT and shall include other responsibilities as the Head of IT may from time-to-time assign. The Head of IT may also, at their discretion, reassign some of the above responsibilities. The Head of IT will work with the Database manager to co-ordinate work and resolve problems and will evaluate the Database Manager’s performance.
PERSON SPECIFICATION
ESSENTIAL :
proven skills and experience in the use of query languages, commercial reporting tools such as SQL Server Reporting Services to develop and produce complex reports and data analysis;
knowledge of legacy products such as Informix, Solaris and the ability to extract and transfer the information into current PowerCampus interface;
experience of 4GL or 3GL programming languages to extract and manipulate database information;
experience of working with from MS SQL Server 2008 to latest, MS Reporting and Integration Services and an understanding of MS SQL stored procedures, triggers and functions and all components of SSRS, SSAS and SSIS;
be able to liaise and communicate with current suppliers i.e. Ellucian PowerCampus, Sage, Blackboard, etc., and be the technical contact for any projects involving the optimization of current business critical systems
an understanding of business systems and processes in a higher education environment;
excellent written and oral analysis and presentation skills, including the ability to convey complex ideas and data in a concise, actionable form;
strong organisation and time management skills;
the ability to build effective working relationships with a wide range of University users and external stakeholders;
experience in coaching others;
ability to grasp new concepts quickly and to work quickly and accurately;
able to work as part of a team, while taking sole responsibility for areas of a project;
able to maintain strict confidentiality of sensitive data and information;
a relevant degree or equivalent qualification or work experience.
DESIRABLE :
Experience in:
using Ellucian’s PowerCampus or a similar student information system;
NET, ADO.NET, ASP.NET, LINQ, T-SQL; PHP, C#, Java
database design and object relational mapping and performance tuning;
designing and providing training on reporting and business processing tools;
project management using PRINCE2 or similar.
Blackboard, SharePoint, WordPress, O365, version control systems
LIST OF SPECIFIC PROJECTS:
Transfer old Student Record System into current PowerCampus (PC) interface
Upgrade current MS OS 2008 R2 database servers to latest possible and transfer Power Campus
Liaise with Ellucian the software update of PowerCampus to ver. 8.6 and plan for staged upgrade to current ver. 9.2
Liaise with Marketing to help integration of PC and AKERO
Liaise with Finance to move away from PC financial customizations and transfer any student billing functionalities to PS Financials
Liaise with Infosilem to upgrade Argos and Timetabler to latest versions
Liaise with HR to scope and support upgrade of current platform
Aug 26, 2021
Full time
REPORTS TO :
The Database Manager reports to the Head of IT.
SUMMARY :
The Database Manager is responsible for the development, management and maintenance of the University’s administrative IT Systems including the interfaces with other systems. The Database Manager contributes to the IT Department’s strategic objectives and operational plan in relation to management information systems.
MAIN DUTIES :
The Database Manager’s main duties are to:
be responsible for the development, management and maintenance of the University’s administrative IT systems including the interfaces with other systems (PowerCampus, Blackboard, SharePoint, WordPress, Sage Snowdrop, AKERO, Argos, etc.;
perform systems analysis, documentation and programming activities as required in conjunction with other IT staff and users;
provide 1st / 2nd line support to users of the University’s management information systems;
liaise with departments to determine their needs and develop and deliver appropriate solutions;
collaborate with colleagues within the University in the maintenance of settings and processes in the University's student information and enterprise systems with an emphasis on data standards and consistency;
facilitate and participate in the testing/debugging of system upgrades and new functionality, and diagnose and resolve problems occurring in multiple software and database platforms;
develop the capability of integration between all systems including PowerCampus, Blackboard, the University’s Portal and any other platforms which require to interact with the University’s Databases and implement in line with business requirements;
contribute to the IT Department’s strategic objectives and operational plan in relation to management information systems;
produce and analyse responses to complex queries relating to PowerCampus and assist in the writing of reports as required;
coach faculty and staff on use of systems and business processing tools;
undertake special projects and development work as required;
adhere to and promote the university’s Health and Safety policies and procedures.
LOCATION :
The Database Manager is located at the Richmond Campus. The university is anticipating a change of location to a new site in South West London in 2022.
SPECIAL NOTE :
By the nature of the duties of this position, there may be a requirement for occasional evening and weekend work. A Disclosure and Barring Service check at the enhanced level is required for this position.
GENERAL :
The above responsibilities are subject to change at the discretion of the Head of IT and shall include other responsibilities as the Head of IT may from time-to-time assign. The Head of IT may also, at their discretion, reassign some of the above responsibilities. The Head of IT will work with the Database manager to co-ordinate work and resolve problems and will evaluate the Database Manager’s performance.
PERSON SPECIFICATION
ESSENTIAL :
proven skills and experience in the use of query languages, commercial reporting tools such as SQL Server Reporting Services to develop and produce complex reports and data analysis;
knowledge of legacy products such as Informix, Solaris and the ability to extract and transfer the information into current PowerCampus interface;
experience of 4GL or 3GL programming languages to extract and manipulate database information;
experience of working with from MS SQL Server 2008 to latest, MS Reporting and Integration Services and an understanding of MS SQL stored procedures, triggers and functions and all components of SSRS, SSAS and SSIS;
be able to liaise and communicate with current suppliers i.e. Ellucian PowerCampus, Sage, Blackboard, etc., and be the technical contact for any projects involving the optimization of current business critical systems
an understanding of business systems and processes in a higher education environment;
excellent written and oral analysis and presentation skills, including the ability to convey complex ideas and data in a concise, actionable form;
strong organisation and time management skills;
the ability to build effective working relationships with a wide range of University users and external stakeholders;
experience in coaching others;
ability to grasp new concepts quickly and to work quickly and accurately;
able to work as part of a team, while taking sole responsibility for areas of a project;
able to maintain strict confidentiality of sensitive data and information;
a relevant degree or equivalent qualification or work experience.
DESIRABLE :
Experience in:
using Ellucian’s PowerCampus or a similar student information system;
NET, ADO.NET, ASP.NET, LINQ, T-SQL; PHP, C#, Java
database design and object relational mapping and performance tuning;
designing and providing training on reporting and business processing tools;
project management using PRINCE2 or similar.
Blackboard, SharePoint, WordPress, O365, version control systems
LIST OF SPECIFIC PROJECTS:
Transfer old Student Record System into current PowerCampus (PC) interface
Upgrade current MS OS 2008 R2 database servers to latest possible and transfer Power Campus
Liaise with Ellucian the software update of PowerCampus to ver. 8.6 and plan for staged upgrade to current ver. 9.2
Liaise with Marketing to help integration of PC and AKERO
Liaise with Finance to move away from PC financial customizations and transfer any student billing functionalities to PS Financials
Liaise with Infosilem to upgrade Argos and Timetabler to latest versions
Liaise with HR to scope and support upgrade of current platform
Working With Us The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page. Main Areas of Responsibility Your role will include: Managing a mixed environment of Cisco and Aruba infrastructure Improving infrastructure services by working closely with the project delivery team to deliver a £26m IT refresh across our academies Building and maintaining strong relationships with departments and academies to ensure that the long-term strategic planning and delivery of core infrastructure services align with business requirements A full list of duties and responsibilities can be found in the Job Pack. What We are Looking For We would like to hear from you if you have: A relevant Cisco or Aruba qualification A minimum of three years' experience in a similar role A proven track record in working to strict timescales and of working with staff at all levels Experience of working in an on-site IT based Customer Service position Extensive experience of deploying and maintaining Cisco Catalyst and Aruba CX switching and wireless Experience of working with Aruba Central and centralised management of network infrastructure Experience of hybrid environments (Microsoft Office 365/Azure) Experience of managing Microsoft desktop and server products (Windows 10,11/ Windows Server 2022) Experience of Microsoft DHCP and NPS Detailed knowledge of different cyber technologies across infrastructure protection, application security and information protection For a full person specification, please download the Job Pack. Applying for this Position If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
Apr 29, 2024
Full time
Working With Us The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page. Main Areas of Responsibility Your role will include: Managing a mixed environment of Cisco and Aruba infrastructure Improving infrastructure services by working closely with the project delivery team to deliver a £26m IT refresh across our academies Building and maintaining strong relationships with departments and academies to ensure that the long-term strategic planning and delivery of core infrastructure services align with business requirements A full list of duties and responsibilities can be found in the Job Pack. What We are Looking For We would like to hear from you if you have: A relevant Cisco or Aruba qualification A minimum of three years' experience in a similar role A proven track record in working to strict timescales and of working with staff at all levels Experience of working in an on-site IT based Customer Service position Extensive experience of deploying and maintaining Cisco Catalyst and Aruba CX switching and wireless Experience of working with Aruba Central and centralised management of network infrastructure Experience of hybrid environments (Microsoft Office 365/Azure) Experience of managing Microsoft desktop and server products (Windows 10,11/ Windows Server 2022) Experience of Microsoft DHCP and NPS Detailed knowledge of different cyber technologies across infrastructure protection, application security and information protection For a full person specification, please download the Job Pack. Applying for this Position If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
We have an exciting opportunity available for a Freelance Project Manager to join our expanding team at our well-established and growing Main Contractor Construction Company based Nationwide. 7formation is a rapidly expanding nationwide construction and fit out company dedicated to excellence, innovation, and growth. We work with clients such as Next, Adidas, DFS, Travis Perkins to name but a few! Find out more about our extensive client portfolio on our website. Main responsibilities of the Freelance Project Manager include: Direct and manage project development from inception to completion. Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders. Develop full-scale project plans and associated communication documents. Effectively communicate and manage project commercial expectations to team members and stakeholders in a timely and clear fashion. Liaise with project stakeholders on an ongoing basis. Estimate the resources and participants needed to achieve project goals. Draft and submit budget proposals, and recommend subsequent budget changes where necessary. Where required, negotiate with other department managers for the acquisition of required personnel from within the company. Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary during project cycle. Set and continually manage project expectations with team members and other stakeholders. Identify and resolve issues and conflicts within the project team. Identify and manage project programme dependencies and critical path. Plan and schedule project programme timelines and milestones using appropriate tools. Track project milestones and deliverables. Develop and deliver progress reports, proposals, requirements, documentation and presentations as required by client. Determine the frequency and content of status reports from the project team, analyse results, and troubleshoot problem areas. Proactively manage changes in project scope, identify potential crises, and devise contingency plans. Define project success criteria and disseminate them to involved parties throughout project life cycle. Build, develop, and grow any business relationships vital to the success of the project. Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements. Develop best practices and tools for project execution and management Be ultimately responsible for the health and safety during the construction phase of projects managed. To travel nationwide depending on location of projects Our ideal Freelance Project Manager will have the below skills and experience: You ll have qualifications in Project Management, Site Safety Plus, System Elements We also require you to have good working knowledge of Microsoft products You must have a current driving licence If you feel you have the skills and experience to become our Freelance Project Manager, then please click Apply today! We'd love to hear from you! We are a Disability Confident Committed employer.
Apr 29, 2024
Contractor
We have an exciting opportunity available for a Freelance Project Manager to join our expanding team at our well-established and growing Main Contractor Construction Company based Nationwide. 7formation is a rapidly expanding nationwide construction and fit out company dedicated to excellence, innovation, and growth. We work with clients such as Next, Adidas, DFS, Travis Perkins to name but a few! Find out more about our extensive client portfolio on our website. Main responsibilities of the Freelance Project Manager include: Direct and manage project development from inception to completion. Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders. Develop full-scale project plans and associated communication documents. Effectively communicate and manage project commercial expectations to team members and stakeholders in a timely and clear fashion. Liaise with project stakeholders on an ongoing basis. Estimate the resources and participants needed to achieve project goals. Draft and submit budget proposals, and recommend subsequent budget changes where necessary. Where required, negotiate with other department managers for the acquisition of required personnel from within the company. Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary during project cycle. Set and continually manage project expectations with team members and other stakeholders. Identify and resolve issues and conflicts within the project team. Identify and manage project programme dependencies and critical path. Plan and schedule project programme timelines and milestones using appropriate tools. Track project milestones and deliverables. Develop and deliver progress reports, proposals, requirements, documentation and presentations as required by client. Determine the frequency and content of status reports from the project team, analyse results, and troubleshoot problem areas. Proactively manage changes in project scope, identify potential crises, and devise contingency plans. Define project success criteria and disseminate them to involved parties throughout project life cycle. Build, develop, and grow any business relationships vital to the success of the project. Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements. Develop best practices and tools for project execution and management Be ultimately responsible for the health and safety during the construction phase of projects managed. To travel nationwide depending on location of projects Our ideal Freelance Project Manager will have the below skills and experience: You ll have qualifications in Project Management, Site Safety Plus, System Elements We also require you to have good working knowledge of Microsoft products You must have a current driving licence If you feel you have the skills and experience to become our Freelance Project Manager, then please click Apply today! We'd love to hear from you! We are a Disability Confident Committed employer.
MFK Recruitment
Newcastle Upon Tyne, Tyne And Wear
We have an excellent opportunity for a Software Engineering Manager to join a multi-award-winning Health and Fitness brand. This is a fully remote opportunity although, you can also visit their office (if you would like to!) in the North-East of England. If you're looking for a boring office job where you can hide behind your computer screen, then this is not the place for you! Everyone who works for the company is an exceptional person, creative, hard-working and talented. They have incredibly high standards and are on the hunt for world-class people who'll blow them away with their talent and passion. As Software Engineering Manager, you'll support our technical teams and in the progression of groundbreaking digital products. Your role will focus on streamlining daily managerial duties, optimising sprint organisation and working with our Head of Engineering to develop strategies for our technical products going forward. This is a hands-on role that requires a balance between managerial duties and technical acumen. You'll be working with our software engineers to build and maintain features, and act as an intermediary between the developers and key stakeholders in the business. Software Engineering Manager - Responsibilities: Mentor and manage a team of software engineers to develop high-quality, scalable and innovative solutions. Conduct code reviews and give feedback. Work closely with Product Owners and Scrum Masters to enhance sprint efficiency, ensuring timely delivery and addressing any impediments. Acting as a conduit between the developers and the Head of Engineering. Ensure that engineering solutions align with the product vision and can be effectively implemented using our chosen technologies. Play a crucial role in resource allocation, ensuring that each sprint is adequately staffed and the team remains agile. Cultivate a culture of transparent communication and continuous feedback among the development team, Product Owners, and the Head of Engineering. Assist in roadmap planning, helping to define short-term and mid-term goals for the team. Engage in direct people management responsibilities including: conducting regular 1:1s, writing performance reviews, mediating and resolving conflicts, and creating an environment that fosters motivation, growth, and overall team well-being. Software Engineering Manager - Skills and qualifications: Minimum of 5 years of experience in software development, with at least 1 year in a leadership role within a tech-based company. Solid experience in mid-level managerial roles in software development contexts, ideally in tech scale-ups. Knowledge of software architecture, cloud technologies, and modern programming languages. Professional experience on our stack, either: ? Typescript, AWS services (including Lambda, API Gateway, RDS, ? SES), Serverless, Postgres, and MongoDB. ? Or, mobile application development, specifically Kotlin (Jetpack Compose) for Android and Swift (SwiftUI) for iOS. Experience with Agile development methodologies, user stories and BDD, with DevOps principles, and CI/CD pipelines (e.g. GitHub actions, CircleCI). Proven ability to optimise team efficiency, balancing both strategic and operational needs. Exceptional project management and communication skills with the ability to effectively convey complex technical information to non-technical stakeholders. Strong leadership skills with an ability to motivate and inspire teams. The ability to make decisions and willingness to challenge, validate and qualify your ideas and assumptions, acting in the interests of the business and the user. A keen interest in advancements in the field, including new technologies, latest frameworks, new libraries or interesting blog posts. Benefits: Free memberships to internal products 25 days holiday + bank holidays. Generous discounts on all merchandise. Staff fun days and socials Many opportunities for career development, as well as opportunities for training and personal development. Enhanced sick pay, maternity and paternity pay. An incredible, fun and creative environment. We treat people like friends and family, not co-workers. Zero-toxicity Free on-site gym. Smoke-free site. Free tea, coffee and snacks on-site.
Apr 29, 2024
Full time
We have an excellent opportunity for a Software Engineering Manager to join a multi-award-winning Health and Fitness brand. This is a fully remote opportunity although, you can also visit their office (if you would like to!) in the North-East of England. If you're looking for a boring office job where you can hide behind your computer screen, then this is not the place for you! Everyone who works for the company is an exceptional person, creative, hard-working and talented. They have incredibly high standards and are on the hunt for world-class people who'll blow them away with their talent and passion. As Software Engineering Manager, you'll support our technical teams and in the progression of groundbreaking digital products. Your role will focus on streamlining daily managerial duties, optimising sprint organisation and working with our Head of Engineering to develop strategies for our technical products going forward. This is a hands-on role that requires a balance between managerial duties and technical acumen. You'll be working with our software engineers to build and maintain features, and act as an intermediary between the developers and key stakeholders in the business. Software Engineering Manager - Responsibilities: Mentor and manage a team of software engineers to develop high-quality, scalable and innovative solutions. Conduct code reviews and give feedback. Work closely with Product Owners and Scrum Masters to enhance sprint efficiency, ensuring timely delivery and addressing any impediments. Acting as a conduit between the developers and the Head of Engineering. Ensure that engineering solutions align with the product vision and can be effectively implemented using our chosen technologies. Play a crucial role in resource allocation, ensuring that each sprint is adequately staffed and the team remains agile. Cultivate a culture of transparent communication and continuous feedback among the development team, Product Owners, and the Head of Engineering. Assist in roadmap planning, helping to define short-term and mid-term goals for the team. Engage in direct people management responsibilities including: conducting regular 1:1s, writing performance reviews, mediating and resolving conflicts, and creating an environment that fosters motivation, growth, and overall team well-being. Software Engineering Manager - Skills and qualifications: Minimum of 5 years of experience in software development, with at least 1 year in a leadership role within a tech-based company. Solid experience in mid-level managerial roles in software development contexts, ideally in tech scale-ups. Knowledge of software architecture, cloud technologies, and modern programming languages. Professional experience on our stack, either: ? Typescript, AWS services (including Lambda, API Gateway, RDS, ? SES), Serverless, Postgres, and MongoDB. ? Or, mobile application development, specifically Kotlin (Jetpack Compose) for Android and Swift (SwiftUI) for iOS. Experience with Agile development methodologies, user stories and BDD, with DevOps principles, and CI/CD pipelines (e.g. GitHub actions, CircleCI). Proven ability to optimise team efficiency, balancing both strategic and operational needs. Exceptional project management and communication skills with the ability to effectively convey complex technical information to non-technical stakeholders. Strong leadership skills with an ability to motivate and inspire teams. The ability to make decisions and willingness to challenge, validate and qualify your ideas and assumptions, acting in the interests of the business and the user. A keen interest in advancements in the field, including new technologies, latest frameworks, new libraries or interesting blog posts. Benefits: Free memberships to internal products 25 days holiday + bank holidays. Generous discounts on all merchandise. Staff fun days and socials Many opportunities for career development, as well as opportunities for training and personal development. Enhanced sick pay, maternity and paternity pay. An incredible, fun and creative environment. We treat people like friends and family, not co-workers. Zero-toxicity Free on-site gym. Smoke-free site. Free tea, coffee and snacks on-site.
Great permanent opportunity to join a fast-growing technology-based organisation located in Surrey as an IT and Business Change Project Manager. Joining a small, friendly and growing team within the PMO function you will be involved and responsible for planning and managing strategic company wide IT and Business Change projects. The role is varied and requires a Project Manage to manage an array of exciting existing and new projects to include; A CRM upgrade, ticketing system upgrade and crucial industry lead projects within strict deadline to name just a few. Already possessing a couple of years experience managing projects end to end, writing clear project plans and adhering to timeframes and deadlines set within the business. You may be looking for your next new challenge where you can progress your skills and knowledge and to be supported with extra training and development around new systems and technologies. The role offers hybrid working of two days in the office and three days working from home per week. There is plenty of local parking and is a short walk from a train station. Skills and experience required: Minimum of two years experience as an IT Project Manager with some experience within Business Change projects Ideally a Prince 2/Lean Six Sigma or similar are preferred Degree educated is essential Experience of managing medium to large projects Strong Stakeholder experience Experience of and happy to gather own requirements where a Business Analyst isn t available Solid experience around Governance and Best Practices Good knowledge of budgeting and resource allocation procedures Strong problem solving and analytical skills High attention to detail, highly organised and pro-active Friendly, collaborative team player that enjoys communicating with other teams and departments Good listener and can understand the needs of customers and colleagues
Apr 29, 2024
Full time
Great permanent opportunity to join a fast-growing technology-based organisation located in Surrey as an IT and Business Change Project Manager. Joining a small, friendly and growing team within the PMO function you will be involved and responsible for planning and managing strategic company wide IT and Business Change projects. The role is varied and requires a Project Manage to manage an array of exciting existing and new projects to include; A CRM upgrade, ticketing system upgrade and crucial industry lead projects within strict deadline to name just a few. Already possessing a couple of years experience managing projects end to end, writing clear project plans and adhering to timeframes and deadlines set within the business. You may be looking for your next new challenge where you can progress your skills and knowledge and to be supported with extra training and development around new systems and technologies. The role offers hybrid working of two days in the office and three days working from home per week. There is plenty of local parking and is a short walk from a train station. Skills and experience required: Minimum of two years experience as an IT Project Manager with some experience within Business Change projects Ideally a Prince 2/Lean Six Sigma or similar are preferred Degree educated is essential Experience of managing medium to large projects Strong Stakeholder experience Experience of and happy to gather own requirements where a Business Analyst isn t available Solid experience around Governance and Best Practices Good knowledge of budgeting and resource allocation procedures Strong problem solving and analytical skills High attention to detail, highly organised and pro-active Friendly, collaborative team player that enjoys communicating with other teams and departments Good listener and can understand the needs of customers and colleagues
We have a new opportunity for a Project Manager to join our team within Vistry South East Midlands, at our site in Upwood, Cambridgeshire. As our Project Manageryou will be responsible for overseeing and supporting the control and delivery of construction projects to meet client specifications (safety, quality, cost, time, etc.) such that all budget, risk, specification, project timescales, customer and business objectives are met in full. Located in Ramsey, this project is the 2nd phase on an existing site and will consist of 160 affordable houses and apartments. There will be multiple client meetings on site, so excellent stakeholder management skills are essential for this role, along with the ability to drive the site teams to ensure we are delivering high quality homes. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Valid SMSTS Certificate Construction-related academic qualification; BSc, or HNC or time-served tradesperson with proven track record in Site Management Experience working on new build residential multi story projects Experience in the management of Health and Safety Ability to analyse technical and commercial aspects of developments and apply solutions in terms of time, cost, quality and best use of available resources. A proven operational, team player who can set direction and delivery within challenging market conditions. Excellent interpersonal skills Creates a positive environment which drives a culture of respect and mutual support within their team. Creates consensus through influence and persuasion with the ability to inspire others. Reputation for integrity, maturity and sound business judgment and be totally comfortable leading and working in a team environment. Qualified to the required CIOB Grade applicable at the time in accordance with group policy Good working knowledge of Microsoft Word, Excel, Asta Power Project Managing all aspects of the build process Good working knowledge of the JCT D&B contract Up to date knowledge of Health and Safety obligations and building legislation A good understanding of the considerate contractor's requirements to achieve high scores. More about the Project Manager role Responsible for the safety and welfare of the general public, staff and supply chain within their control under the strict observance of the Vistry safety policy Drive delivery of continuous safety improvements Overall responsibility for the successful safe completion of the project: quality, time, procurement, client interface and to lead by example in all that they do, from commencement on site to a snag free PC. In collaboration with the Project Design Co-ordinator, management of internal/external design team/consultants to meet project deadlines and contract design requirements Work collaboratively with the project MQS, QS and Buying team to procure efficiently and to programme to meet both the budget and programme needs Encourage and coach team members to develop their skills, giving regular feedback and providing challenging learning experiences Ensure employees feel motivated and engaged to deliver excellence Assist in the recruitment of the best people available to meet project needs Manage liaisons, interfaces and contacts with project client and stakeholder such that positive and ongoing customer relationships are maintained Manage all correspondence related to the project Ensure that detailed plans are developed commensurate with the overall project plan such that material, resources and supply chain can be procured and scheduled Chair site meetings; progress meetings, safety meetings and project reviews with all stakeholders as appropriate, including the production of formal client and internal project reports and drop line programmes Ensure that all additional work is identified, fully costed and agreed with the client Understand and appreciate the commercial implications and drivers within the construction process and incorporate these within decision making Strategically produces and regularly reviews the project programme (including Procurement & Design) to ensure completion on time Ensure Vistry processes on site are adhered to Ensure all team members are fully inducted and carry out role specific requirements, identifying opportunities for improvement Ensure team members understand any sustainability practices relevant to their role, and encourage continuous improvement Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 29, 2024
Full time
We have a new opportunity for a Project Manager to join our team within Vistry South East Midlands, at our site in Upwood, Cambridgeshire. As our Project Manageryou will be responsible for overseeing and supporting the control and delivery of construction projects to meet client specifications (safety, quality, cost, time, etc.) such that all budget, risk, specification, project timescales, customer and business objectives are met in full. Located in Ramsey, this project is the 2nd phase on an existing site and will consist of 160 affordable houses and apartments. There will be multiple client meetings on site, so excellent stakeholder management skills are essential for this role, along with the ability to drive the site teams to ensure we are delivering high quality homes. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Valid SMSTS Certificate Construction-related academic qualification; BSc, or HNC or time-served tradesperson with proven track record in Site Management Experience working on new build residential multi story projects Experience in the management of Health and Safety Ability to analyse technical and commercial aspects of developments and apply solutions in terms of time, cost, quality and best use of available resources. A proven operational, team player who can set direction and delivery within challenging market conditions. Excellent interpersonal skills Creates a positive environment which drives a culture of respect and mutual support within their team. Creates consensus through influence and persuasion with the ability to inspire others. Reputation for integrity, maturity and sound business judgment and be totally comfortable leading and working in a team environment. Qualified to the required CIOB Grade applicable at the time in accordance with group policy Good working knowledge of Microsoft Word, Excel, Asta Power Project Managing all aspects of the build process Good working knowledge of the JCT D&B contract Up to date knowledge of Health and Safety obligations and building legislation A good understanding of the considerate contractor's requirements to achieve high scores. More about the Project Manager role Responsible for the safety and welfare of the general public, staff and supply chain within their control under the strict observance of the Vistry safety policy Drive delivery of continuous safety improvements Overall responsibility for the successful safe completion of the project: quality, time, procurement, client interface and to lead by example in all that they do, from commencement on site to a snag free PC. In collaboration with the Project Design Co-ordinator, management of internal/external design team/consultants to meet project deadlines and contract design requirements Work collaboratively with the project MQS, QS and Buying team to procure efficiently and to programme to meet both the budget and programme needs Encourage and coach team members to develop their skills, giving regular feedback and providing challenging learning experiences Ensure employees feel motivated and engaged to deliver excellence Assist in the recruitment of the best people available to meet project needs Manage liaisons, interfaces and contacts with project client and stakeholder such that positive and ongoing customer relationships are maintained Manage all correspondence related to the project Ensure that detailed plans are developed commensurate with the overall project plan such that material, resources and supply chain can be procured and scheduled Chair site meetings; progress meetings, safety meetings and project reviews with all stakeholders as appropriate, including the production of formal client and internal project reports and drop line programmes Ensure that all additional work is identified, fully costed and agreed with the client Understand and appreciate the commercial implications and drivers within the construction process and incorporate these within decision making Strategically produces and regularly reviews the project programme (including Procurement & Design) to ensure completion on time Ensure Vistry processes on site are adhered to Ensure all team members are fully inducted and carry out role specific requirements, identifying opportunities for improvement Ensure team members understand any sustainability practices relevant to their role, and encourage continuous improvement Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Head of IT and Product Manager - London (West End) Circa £75,000 - £90,000 + bonus A Head of IT & Product Manager required for newly created post with ambitious company based in London's Mayfair district. Our client is an extremely well backed, rapidly growing, entrepreneurial business that still has that "start up" feel. They're making a name for themselves in the property / real estate sector and have established themselves in various locations in the UK and Europe. They're looking for a hybrid Head of IT & Product Manager to manage day to day IT Operations ensuring they deploy technology and systems to best support the business. The postholder will be the first permanent IT resource and will be responsible for system build & buy decisions and subsequent development, implementation and support of those systems (IT is currently supported by another business from within the wider group). The role is likely to require you getting your hands dirty from time to time and will suit someone who has had a taste for working with start-ups or fast-growing SME's. Someone who has the hunger, drive and enthusiasm and is happy to roll their sleeves up and do whatever has to be done to make things happen! The role is based in Central London with WFH once or twice a week, and there will be occasional travel required to sites across the UK and Europe. Some of the core responsibilities include; Determine the company's current and future IT needs and implement systems to support the business. Identify, prioritise and implement digital technologies to increase efficiency and control across the business. Ensure features of IT systems are fully utilised by employees to maximise their benefit through appropriate motivation and training. Collaborate with IT/System suppliers to troubleshoot issues. Take ongoing ownership of implemented systems. Define detailed business requirements, user stories, and acceptance criteria for specific features, and collaborate with the software development partners to ensure high quality designs are produced. Monitor progress, report status, and be involved in key software release activities including documentation and training. To be considered for the post, we would expect you to meet most if not all the following profile and background requirements; Experience leading / managing IT Operations ideally in SME / Start Up environment. Experience managing & implementing projects. Strong 3rd Party supplier selection and management experience. Previous budgetary responsibility. A solid technical understanding of IT Infrastructure / Systems (Desktop, Server, Applications, Network, Cloud, Security etc. Good understanding of business processes and how digitization improves working practices and the customer experience. The ability to communicate digital initiatives and technical ideas. Personable with strong persuasion skills; a proven record of gaining support and getting others on board with new initiatives and strategies. Experience of managing own workload. Strong commercial capabilities. Our client is expecting to offer a salary circa £75,000 - £90,000 plus bonus and benefits package.
Apr 29, 2024
Full time
Head of IT and Product Manager - London (West End) Circa £75,000 - £90,000 + bonus A Head of IT & Product Manager required for newly created post with ambitious company based in London's Mayfair district. Our client is an extremely well backed, rapidly growing, entrepreneurial business that still has that "start up" feel. They're making a name for themselves in the property / real estate sector and have established themselves in various locations in the UK and Europe. They're looking for a hybrid Head of IT & Product Manager to manage day to day IT Operations ensuring they deploy technology and systems to best support the business. The postholder will be the first permanent IT resource and will be responsible for system build & buy decisions and subsequent development, implementation and support of those systems (IT is currently supported by another business from within the wider group). The role is likely to require you getting your hands dirty from time to time and will suit someone who has had a taste for working with start-ups or fast-growing SME's. Someone who has the hunger, drive and enthusiasm and is happy to roll their sleeves up and do whatever has to be done to make things happen! The role is based in Central London with WFH once or twice a week, and there will be occasional travel required to sites across the UK and Europe. Some of the core responsibilities include; Determine the company's current and future IT needs and implement systems to support the business. Identify, prioritise and implement digital technologies to increase efficiency and control across the business. Ensure features of IT systems are fully utilised by employees to maximise their benefit through appropriate motivation and training. Collaborate with IT/System suppliers to troubleshoot issues. Take ongoing ownership of implemented systems. Define detailed business requirements, user stories, and acceptance criteria for specific features, and collaborate with the software development partners to ensure high quality designs are produced. Monitor progress, report status, and be involved in key software release activities including documentation and training. To be considered for the post, we would expect you to meet most if not all the following profile and background requirements; Experience leading / managing IT Operations ideally in SME / Start Up environment. Experience managing & implementing projects. Strong 3rd Party supplier selection and management experience. Previous budgetary responsibility. A solid technical understanding of IT Infrastructure / Systems (Desktop, Server, Applications, Network, Cloud, Security etc. Good understanding of business processes and how digitization improves working practices and the customer experience. The ability to communicate digital initiatives and technical ideas. Personable with strong persuasion skills; a proven record of gaining support and getting others on board with new initiatives and strategies. Experience of managing own workload. Strong commercial capabilities. Our client is expecting to offer a salary circa £75,000 - £90,000 plus bonus and benefits package.
Location: Birmingham and surrounding areas, and up to Manchester. Being centrally based would be ideal Vacancy Reference: VR/05118 Role Description: Bridge Recruitment are currently networking for a Senior Project Manager to join the Team of one of our clients, a Soft facilities service provider supporting customers nationally. They are committed to the health and wellbeing of their employees and always strive to invest in the latest technology in order to provide a best-in-class service to their clients. As Senior Project Manager, you will be responsible for coordinating teams of technicians to deliver the required level of service to customers. You will work closely with Operations, Helpdesk and Commercial teams to assess jobs and ensure the correct skills and tools are in place throughout the project. The ideal Senior Project Manager will have proven experience in the FM cleaning sector, will be flexible to support the needs of the business and will be highly customer focused. Responsibilities: Pre organisation project ensuring right equipment and tools are on site as part of commencement Start project team on day one of project ensuring full specifications is debriefed to lead, all project team are debriefed and RAMS are fully read and signed by all Daily communication with lead and customer to ensure project runs smoothly Manage teams of technicians and labour supply e.g. agency to deliver services to clients Proficient at carrying out specialist cleaning tasks at an appropriate certified level Attend clients' sites to assess and estimate costs for delivering a project with timelines Work with commercial teams to ensure projects are aligned to the needs of the customer Meet and update customers on the progress of all works agree date of meeting prior to project commencing Identify solutions to reduce time and cost in all areas such as equipment hire and labour Monitor productivity levels of labour on jobs and ensure that it meets the planning schedule Be competent at working with Excel and planning tools to monitor progress of projects Provide daily updates of progress on projects to the operational management teams Ensure that the Health & Safety requirements are implemented and adhered to by all staff Check all jobs have correct information on Jobwatch (CRM) prior to commencement of work Liaise with Helpdesk/Commercial to ensure project is completed correctly prior to invoicing Support staff with any training and/or development needs in specialist cleaning jobs Coach, motivate and support staff at all times encouraging teamwork and collaboration Check all staff have the appropriate PPE and that risk assessments have been read in full Requirements: Previous experience in the FM cleaning sector is desirable Good understanding on pricing jobs in the specialist cleaning industry Held senior technician/supervisory roles in the service industry Ability to establish and maintain good client relationships, both internally and externally Understands and agreeable to work different hours/shifts to include nights/weekends Excellent communication skills (verbal and written) Highly customer focused and always looking to deliver a high quality of service for clients Capable of delegating duties and tasks to other staff and monitoring performance Flexible and able to react quickly to the needs of the customer and the company Ability to deliver quality results under pressure and prioritise work Competence in Microsoft Office products especially Outlook, Word and Excel Excellent time management skills and ability to prioritise a demanding workload Ability to hold employee and client information in the strictest confidence Certification in IPAF/PASMA and CSCS Qualifications in Health and Safety such as IOSH desirable but not essential Competent level of maths and English qualification
Apr 29, 2024
Full time
Location: Birmingham and surrounding areas, and up to Manchester. Being centrally based would be ideal Vacancy Reference: VR/05118 Role Description: Bridge Recruitment are currently networking for a Senior Project Manager to join the Team of one of our clients, a Soft facilities service provider supporting customers nationally. They are committed to the health and wellbeing of their employees and always strive to invest in the latest technology in order to provide a best-in-class service to their clients. As Senior Project Manager, you will be responsible for coordinating teams of technicians to deliver the required level of service to customers. You will work closely with Operations, Helpdesk and Commercial teams to assess jobs and ensure the correct skills and tools are in place throughout the project. The ideal Senior Project Manager will have proven experience in the FM cleaning sector, will be flexible to support the needs of the business and will be highly customer focused. Responsibilities: Pre organisation project ensuring right equipment and tools are on site as part of commencement Start project team on day one of project ensuring full specifications is debriefed to lead, all project team are debriefed and RAMS are fully read and signed by all Daily communication with lead and customer to ensure project runs smoothly Manage teams of technicians and labour supply e.g. agency to deliver services to clients Proficient at carrying out specialist cleaning tasks at an appropriate certified level Attend clients' sites to assess and estimate costs for delivering a project with timelines Work with commercial teams to ensure projects are aligned to the needs of the customer Meet and update customers on the progress of all works agree date of meeting prior to project commencing Identify solutions to reduce time and cost in all areas such as equipment hire and labour Monitor productivity levels of labour on jobs and ensure that it meets the planning schedule Be competent at working with Excel and planning tools to monitor progress of projects Provide daily updates of progress on projects to the operational management teams Ensure that the Health & Safety requirements are implemented and adhered to by all staff Check all jobs have correct information on Jobwatch (CRM) prior to commencement of work Liaise with Helpdesk/Commercial to ensure project is completed correctly prior to invoicing Support staff with any training and/or development needs in specialist cleaning jobs Coach, motivate and support staff at all times encouraging teamwork and collaboration Check all staff have the appropriate PPE and that risk assessments have been read in full Requirements: Previous experience in the FM cleaning sector is desirable Good understanding on pricing jobs in the specialist cleaning industry Held senior technician/supervisory roles in the service industry Ability to establish and maintain good client relationships, both internally and externally Understands and agreeable to work different hours/shifts to include nights/weekends Excellent communication skills (verbal and written) Highly customer focused and always looking to deliver a high quality of service for clients Capable of delegating duties and tasks to other staff and monitoring performance Flexible and able to react quickly to the needs of the customer and the company Ability to deliver quality results under pressure and prioritise work Competence in Microsoft Office products especially Outlook, Word and Excel Excellent time management skills and ability to prioritise a demanding workload Ability to hold employee and client information in the strictest confidence Certification in IPAF/PASMA and CSCS Qualifications in Health and Safety such as IOSH desirable but not essential Competent level of maths and English qualification
Job Purpose As a Head of Portfolio, you will play a critical role in ensuring the successful, creation and implementation of the digital portfolio of the GLA. You will be responsible for developing and leading the internal and external engagement agenda on the digital, data, technology and transformation strategy, leading and implementing effective project and programme management strategies, ensuring successful portfolio, project and programme definition and assurance of delivery, and driving continuous improvement across the portfolio. In this role you will be accountable for the management of multi £million programmes and projects. Your leadership and technical expertise will therefore contribute to optimising resource allocation, risk management, and project and programme prioritisation, ultimately maximising business outcomes and achieving organisational objectives to become 'digital-first'. The Head of Portfolio will also be responsible for establishing a consistent approach to the whole delivery lifecycle from idea to initiation, to control, to closure and handover ensuring that compliance and accountabilities are embedded throughout. Setting the standards for the GLA digital portfolio, complex programme and project management across the organisation, leading a team and digital hub and bespoke framework. Principal Accountabilities 1.Portfolio Framework and Governance: Strategically design and implement the overall portfolio management framework aligned with the organisation's goals and Mayoral objectives. Establish and maintain portfolio governance processes, including project selection criteria, prioritisation, and decision-making frameworks. Set programme standards and define key performance indicators (KPIs) to measure portfolio performance and ensure alignment with strategic objectives. Provide regular portfolio status briefings to Mayors Office, senior management and wider external stakeholder groups. 2.Change Management Approach Be a strategic leader and demonstrate expertise in change management methodology across the organisation, guiding senior management decision and influencing Internal Change Board decisions. Own the change management and adoption methodologies across the organisation ensuring others follow best practice. Design and deliver a corporate digital communications strategy which includes working alongside the GLA's Internal Communications, GLA Collaboration Board and People Function teams Lead portfolio management across the GLA, including collaboration working collaboratively with shared service stakeholders to create a single roadmap of portfolio delivery for the GLA Lead the identification, evaluation, and selection of projects to be included in the digital portfolio. This should lead to the delivery and maintenance of a portfolio plan and roadmap showing key milestones, phase reviews and dependencies Create a centre of excellence within the DEU and central PMO for project managers and stakeholders to define project objectives, scope and success criteria. Conduct regular portfolio reviews to assess project health, identify risks, and propose mitigation strategies. Foster a culture of continuous improvement by implementing best practices, lessons learned, and feedback mechanisms across projects. 4.Resource and Capacity Planning: Taking a longer-term view, optimise resource allocation across the project portfolio, balancing workloads, identifying skills required, and resource availability. Collaborate with resource managers and department heads to forecast resource needs and identify any potential bottlenecks in the mid to long term. Assess and manage resource constraints including budgets, identify opportunities for resource optimisation, and make key recommendations for hiring or outsourcing when necessary. 5.Risk and Issue Management: Develop and implement risks and issues management strategies to proactively identify, assess, and mitigate project risks. Establish a risk and issue management framework and ensure adherence to risk and issue management processes across the portfolio. Provide guidance and support to senior project managers in risk and issue identification, analysis, and response planning. Monitor risk mitigation actions and issue monitoring and escalate critical risks and issues to senior management as needed. 6.Stakeholder Management: Work at the most senior level of the organisation to ensure successful delivery of a complex portfolio of change. Collaborate with key stakeholders to understand their requirements, expectations, and feedback on projects at Board level. Foster effective communication and engagement with stakeholders to ensure transparency and alignment throughout the project lifecycle. Demonstrate effective leadership by managing and resolving conflicts, issues, and escalations related to the project delivery and overall portfolio. Build strong relationships with executive management, project sponsors, and other stakeholders to ensure their support and endorsement of the portfolio strategy. Requirements Significant experence in portfolio, programme and project management, business administration, or a related field. Proven experience in senior project portfolio management, overseeing multiple projects simultaneously. In-depth knowledge of project management methodologies, tools, and best practices. Strong leadership skills with the ability to drive teams and projects to successful outcomes. Excellent strategic thinking and analytical abilities. Exceptional communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels. Strong problem-solving and decision-making capabilities. Proven track record of delivering projects on time, within budget, and meeting quality standards. Professional certifications such as PMP (Project Management Professional) or PfMP (Portfolio Management Professional) are a plus. Leadership qualities - strong EDI values-based approach to delivery Key Relationships Accountable to: Director of Digital Accountable for:DEU senior leadership team and any relevant programme budgets allocated to the post and the business management team Principal contacts:Executive Director of Corporate Services and Business Improvement, Directorate and Senior Leadership teams, Programme and Project Managers, GLA Senior Managers, relevant teams within the GLA, varied internal and external stakeholders. Building and Managing Relationship Level 4 indicators of effective performance Identifies and engages a diverse range of influential contacts within stakeholder and community groups, and partner organisations. Builds alliances to establish mutually beneficial working arrangements, openly sharing knowledge and insights. Actively challenges and addresses 'silo attitudes' to encourage effective relationships. Understands the complexities of political dynamics and uses this to manage relationships and resolve conflict effectively. Identifies clear win-win situations with external partners. Communicating and Influencing Level 4 indicators of effective performance Articulates self with credibility and conviction, encouraging buy-in to corporate position Influences the thinking of other organisations, encouraging them to deliver. Ensures that the organisation communicates inclusively with staff and external stakeholders. Acts as a credible and convincing spokesperson and negotiator. Instils a corporate commitment to accessible communication. Stakeholder Focus Level 4 indicators of effective performance Adapts public facing position based on the context behind stakeholder needs and requests. Committed to meeting the needs of Londoners. Manages partner organisations and Londoners' expectations by anticipating and influencing changing priorities. Instils a culture that encourages staff to think about meeting Londoners' needs first. Builds the confidence of staff, partner organisations and Londoners by ensuring the delivery of quality work. Responding to Pressure and Change Level 4 indicators of effective performance Demonstrates resilience in the face of challenge from staff, media and partner organisations. Shows positivity in the face of external pressure, minimising negative impact. Drives a culture of continuous improvement. Sets the direction for organisational development and ensures effective communication of change initiatives. Strategic Thinking Level 4 indicators of effective performance Develops a positive and compelling vision of London's future potential, demonstrating confidence in the strategic direction. Translates an understanding of the complex and diverse threats and issues facing London into positive action. Proactively involves partners in strategic thinking, incorporating their views into plans and working with them to align strategic priorities. Sets organisational priorities by identifying where time and investment is needed most. Generates and leads strategic initiatives that reflects the GLA and London Council's position as regional authorities. Decision Making Level 4 indicators of effective performance Makes difficult decisions for the long-term benefit of the organisation . click apply for full job details
Apr 29, 2024
Full time
Job Purpose As a Head of Portfolio, you will play a critical role in ensuring the successful, creation and implementation of the digital portfolio of the GLA. You will be responsible for developing and leading the internal and external engagement agenda on the digital, data, technology and transformation strategy, leading and implementing effective project and programme management strategies, ensuring successful portfolio, project and programme definition and assurance of delivery, and driving continuous improvement across the portfolio. In this role you will be accountable for the management of multi £million programmes and projects. Your leadership and technical expertise will therefore contribute to optimising resource allocation, risk management, and project and programme prioritisation, ultimately maximising business outcomes and achieving organisational objectives to become 'digital-first'. The Head of Portfolio will also be responsible for establishing a consistent approach to the whole delivery lifecycle from idea to initiation, to control, to closure and handover ensuring that compliance and accountabilities are embedded throughout. Setting the standards for the GLA digital portfolio, complex programme and project management across the organisation, leading a team and digital hub and bespoke framework. Principal Accountabilities 1.Portfolio Framework and Governance: Strategically design and implement the overall portfolio management framework aligned with the organisation's goals and Mayoral objectives. Establish and maintain portfolio governance processes, including project selection criteria, prioritisation, and decision-making frameworks. Set programme standards and define key performance indicators (KPIs) to measure portfolio performance and ensure alignment with strategic objectives. Provide regular portfolio status briefings to Mayors Office, senior management and wider external stakeholder groups. 2.Change Management Approach Be a strategic leader and demonstrate expertise in change management methodology across the organisation, guiding senior management decision and influencing Internal Change Board decisions. Own the change management and adoption methodologies across the organisation ensuring others follow best practice. Design and deliver a corporate digital communications strategy which includes working alongside the GLA's Internal Communications, GLA Collaboration Board and People Function teams Lead portfolio management across the GLA, including collaboration working collaboratively with shared service stakeholders to create a single roadmap of portfolio delivery for the GLA Lead the identification, evaluation, and selection of projects to be included in the digital portfolio. This should lead to the delivery and maintenance of a portfolio plan and roadmap showing key milestones, phase reviews and dependencies Create a centre of excellence within the DEU and central PMO for project managers and stakeholders to define project objectives, scope and success criteria. Conduct regular portfolio reviews to assess project health, identify risks, and propose mitigation strategies. Foster a culture of continuous improvement by implementing best practices, lessons learned, and feedback mechanisms across projects. 4.Resource and Capacity Planning: Taking a longer-term view, optimise resource allocation across the project portfolio, balancing workloads, identifying skills required, and resource availability. Collaborate with resource managers and department heads to forecast resource needs and identify any potential bottlenecks in the mid to long term. Assess and manage resource constraints including budgets, identify opportunities for resource optimisation, and make key recommendations for hiring or outsourcing when necessary. 5.Risk and Issue Management: Develop and implement risks and issues management strategies to proactively identify, assess, and mitigate project risks. Establish a risk and issue management framework and ensure adherence to risk and issue management processes across the portfolio. Provide guidance and support to senior project managers in risk and issue identification, analysis, and response planning. Monitor risk mitigation actions and issue monitoring and escalate critical risks and issues to senior management as needed. 6.Stakeholder Management: Work at the most senior level of the organisation to ensure successful delivery of a complex portfolio of change. Collaborate with key stakeholders to understand their requirements, expectations, and feedback on projects at Board level. Foster effective communication and engagement with stakeholders to ensure transparency and alignment throughout the project lifecycle. Demonstrate effective leadership by managing and resolving conflicts, issues, and escalations related to the project delivery and overall portfolio. Build strong relationships with executive management, project sponsors, and other stakeholders to ensure their support and endorsement of the portfolio strategy. Requirements Significant experence in portfolio, programme and project management, business administration, or a related field. Proven experience in senior project portfolio management, overseeing multiple projects simultaneously. In-depth knowledge of project management methodologies, tools, and best practices. Strong leadership skills with the ability to drive teams and projects to successful outcomes. Excellent strategic thinking and analytical abilities. Exceptional communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels. Strong problem-solving and decision-making capabilities. Proven track record of delivering projects on time, within budget, and meeting quality standards. Professional certifications such as PMP (Project Management Professional) or PfMP (Portfolio Management Professional) are a plus. Leadership qualities - strong EDI values-based approach to delivery Key Relationships Accountable to: Director of Digital Accountable for:DEU senior leadership team and any relevant programme budgets allocated to the post and the business management team Principal contacts:Executive Director of Corporate Services and Business Improvement, Directorate and Senior Leadership teams, Programme and Project Managers, GLA Senior Managers, relevant teams within the GLA, varied internal and external stakeholders. Building and Managing Relationship Level 4 indicators of effective performance Identifies and engages a diverse range of influential contacts within stakeholder and community groups, and partner organisations. Builds alliances to establish mutually beneficial working arrangements, openly sharing knowledge and insights. Actively challenges and addresses 'silo attitudes' to encourage effective relationships. Understands the complexities of political dynamics and uses this to manage relationships and resolve conflict effectively. Identifies clear win-win situations with external partners. Communicating and Influencing Level 4 indicators of effective performance Articulates self with credibility and conviction, encouraging buy-in to corporate position Influences the thinking of other organisations, encouraging them to deliver. Ensures that the organisation communicates inclusively with staff and external stakeholders. Acts as a credible and convincing spokesperson and negotiator. Instils a corporate commitment to accessible communication. Stakeholder Focus Level 4 indicators of effective performance Adapts public facing position based on the context behind stakeholder needs and requests. Committed to meeting the needs of Londoners. Manages partner organisations and Londoners' expectations by anticipating and influencing changing priorities. Instils a culture that encourages staff to think about meeting Londoners' needs first. Builds the confidence of staff, partner organisations and Londoners by ensuring the delivery of quality work. Responding to Pressure and Change Level 4 indicators of effective performance Demonstrates resilience in the face of challenge from staff, media and partner organisations. Shows positivity in the face of external pressure, minimising negative impact. Drives a culture of continuous improvement. Sets the direction for organisational development and ensures effective communication of change initiatives. Strategic Thinking Level 4 indicators of effective performance Develops a positive and compelling vision of London's future potential, demonstrating confidence in the strategic direction. Translates an understanding of the complex and diverse threats and issues facing London into positive action. Proactively involves partners in strategic thinking, incorporating their views into plans and working with them to align strategic priorities. Sets organisational priorities by identifying where time and investment is needed most. Generates and leads strategic initiatives that reflects the GLA and London Council's position as regional authorities. Decision Making Level 4 indicators of effective performance Makes difficult decisions for the long-term benefit of the organisation . click apply for full job details
Salary 60,000 - 75,000 GBP per year Requirements: - Project management and customer handling skills along with basic awareness of Infra(Cloud) projects. Responsibilities: - Project management and customer handling skills along with basic awareness of Infra(Cloud) projects. Rest I have mentioned in the JD Technologies: - Cloud - Project Manager - QA Testing More: Support all aspects of multiple projects concurrently from initiation through closure. • Oversight of day-to-day deliverables of teams on client engagements /(overseeing workflow and SLAs, KPIs ) • Develops and implements project plans, encompassing project team structure and resource assignment, implementation, testing and training plans, creating of a control plan identifying both business process metrics and IT platform quality requirements and ensuring successful transition to support. • Supports/Owns all project risk; including time, budget, and scope, and the associated plans to contain and/or mitigate risk. • Monitors and controls offshore and onsite resources, revenue and capital costs against the project budget and manages expectations of all project stakeholders. • Takes full end to end responsibility for the definition, documentation, and successful completion of IT projects. • Liaises and communicates effectively with project stakeholders on an ongoing basis. • Sets and continually manages project expectations with team members, identifying and resolving issues and conflicts where they arise. • Single point of contact for the overall relationship • Strategic Alignment, Governance Compliance & Contract Management • Propose new ideas and solutions that will provide ongoing benefit • Working with relationship managers for identifying opportunities • Ensure appropriate infrastructure (e.g., connectivity, facilities & communication) • Staffing and leading the project teams to help meet its business objectives
Apr 29, 2024
Full time
Salary 60,000 - 75,000 GBP per year Requirements: - Project management and customer handling skills along with basic awareness of Infra(Cloud) projects. Responsibilities: - Project management and customer handling skills along with basic awareness of Infra(Cloud) projects. Rest I have mentioned in the JD Technologies: - Cloud - Project Manager - QA Testing More: Support all aspects of multiple projects concurrently from initiation through closure. • Oversight of day-to-day deliverables of teams on client engagements /(overseeing workflow and SLAs, KPIs ) • Develops and implements project plans, encompassing project team structure and resource assignment, implementation, testing and training plans, creating of a control plan identifying both business process metrics and IT platform quality requirements and ensuring successful transition to support. • Supports/Owns all project risk; including time, budget, and scope, and the associated plans to contain and/or mitigate risk. • Monitors and controls offshore and onsite resources, revenue and capital costs against the project budget and manages expectations of all project stakeholders. • Takes full end to end responsibility for the definition, documentation, and successful completion of IT projects. • Liaises and communicates effectively with project stakeholders on an ongoing basis. • Sets and continually manages project expectations with team members, identifying and resolving issues and conflicts where they arise. • Single point of contact for the overall relationship • Strategic Alignment, Governance Compliance & Contract Management • Propose new ideas and solutions that will provide ongoing benefit • Working with relationship managers for identifying opportunities • Ensure appropriate infrastructure (e.g., connectivity, facilities & communication) • Staffing and leading the project teams to help meet its business objectives
Salary 25,000 - 40,000 GBP per year Requirements: - Why would you want to be part of the Clyk Team? If you're awesome at what you do, and you're working for a smart, growth-hungry business, then your current employer will be looking after you really well. They don't want you to leave, after all. That's a shame. You're probably exactly the kind of person we're looking for. You're the kind of person who pushes themselves to always be better, to constantly improve, to live outside of their comfort zone, welcoming challenge and growth. In short, you're a high achiever. We're a growing team of high achievers. Responsibilities: - Responsibilities: Delegating and directing service tasks, monitoring the progress of current projects, and managing technical team members to ensure that clients' projects are running smoothly. Maintaining a service desk and evaluating its efficiency. Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service. Monitoring department issues and client complaints to create methods to lessen recurring issues. Improving on our already systemized business. Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met. Helping to train new employees in company procedures. Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory. Handling customer concerns quickly and professionally to maintain good customer relationships and ensure repeat customers. Target & bring in new clients into Managed Services & sell them IT solutions & services that their business would benefit from. You must be willing to be proactive in this activity & off your own back go out & get these new clients. Technologies: - Windows - Microsoft 365 - Office 365 - ICT - IT Support More: Maybe we should talk? We exist to delight our clients with levels of service that they've never experienced anywhere else. The only people we have in our team are 'A' players, which means our clients get 'A' player standards of care. And, more importantly, our colleagues receive fulfillment and personal development they can't get anywhere else. Jim Rohn said that you are the average of the five people you spend the most time with. If you were part of the Business Guys IT team, then the people you'll spend the most time with will drive you to excel. Benefits: Competitive starting salary. Uncapped bonus and commission (the boss does not care if you earn more than him; in fact, he'd love you to do so, because that means you've over-delivered for our clients and smashed it out of the park!). 22 days of holiday plus bank holidays (30 days total). Cycle to work scheme. Mileage for travel (45p per mile for first 10,000 miles, as per HMRC guidelines). Tailored discount benefits platform. Who are we? We're an award-winning IT services provider. We've been around for 17 years, and we solve our clients' problems when it comes to their IT products and solutions. We are integral to our client's success and we never let them down. What's the role? You'll make your presence felt. You'll be a key member of the team, impacting directly on the business with new and innovative ideas. We're not hiring you to sit in a silo; we're hiring you because you're smart, curious, self-aware, and capable of having a constructive opinion on multiple aspects of what we do.
Apr 29, 2024
Full time
Salary 25,000 - 40,000 GBP per year Requirements: - Why would you want to be part of the Clyk Team? If you're awesome at what you do, and you're working for a smart, growth-hungry business, then your current employer will be looking after you really well. They don't want you to leave, after all. That's a shame. You're probably exactly the kind of person we're looking for. You're the kind of person who pushes themselves to always be better, to constantly improve, to live outside of their comfort zone, welcoming challenge and growth. In short, you're a high achiever. We're a growing team of high achievers. Responsibilities: - Responsibilities: Delegating and directing service tasks, monitoring the progress of current projects, and managing technical team members to ensure that clients' projects are running smoothly. Maintaining a service desk and evaluating its efficiency. Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service. Monitoring department issues and client complaints to create methods to lessen recurring issues. Improving on our already systemized business. Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met. Helping to train new employees in company procedures. Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory. Handling customer concerns quickly and professionally to maintain good customer relationships and ensure repeat customers. Target & bring in new clients into Managed Services & sell them IT solutions & services that their business would benefit from. You must be willing to be proactive in this activity & off your own back go out & get these new clients. Technologies: - Windows - Microsoft 365 - Office 365 - ICT - IT Support More: Maybe we should talk? We exist to delight our clients with levels of service that they've never experienced anywhere else. The only people we have in our team are 'A' players, which means our clients get 'A' player standards of care. And, more importantly, our colleagues receive fulfillment and personal development they can't get anywhere else. Jim Rohn said that you are the average of the five people you spend the most time with. If you were part of the Business Guys IT team, then the people you'll spend the most time with will drive you to excel. Benefits: Competitive starting salary. Uncapped bonus and commission (the boss does not care if you earn more than him; in fact, he'd love you to do so, because that means you've over-delivered for our clients and smashed it out of the park!). 22 days of holiday plus bank holidays (30 days total). Cycle to work scheme. Mileage for travel (45p per mile for first 10,000 miles, as per HMRC guidelines). Tailored discount benefits platform. Who are we? We're an award-winning IT services provider. We've been around for 17 years, and we solve our clients' problems when it comes to their IT products and solutions. We are integral to our client's success and we never let them down. What's the role? You'll make your presence felt. You'll be a key member of the team, impacting directly on the business with new and innovative ideas. We're not hiring you to sit in a silo; we're hiring you because you're smart, curious, self-aware, and capable of having a constructive opinion on multiple aspects of what we do.
We are looking for a Lead Machine Learning Engineer to join our new Knowledge Enrichment team at BenchSci. You will help design and implement ML-based approaches to analyse complex biomedical data such as experimental protocols and results from several heterogeneous sources, including both publicly available data and proprietary internal data, represented in unstructured text and knowledge graphs. The data will be leveraged in order to enrich BenchSci's knowledge graph through classification, discovery of high value implicit relationships, predicting novel insights/hypotheses. You will collaborate with your team members in applying state of the art ML and graph ML/data science algorithms to this data. You are comfortable working in a team that pushes the boundaries of what is possible with cutting edge ML/AI, challenges the status quo, is laser focused on value delivery in a fail-fast environment You Will: Analyse and manipulate a large, highly-connected biological knowledge graph constructed of data from multiple heterogeneous sources, in order to identify data enrichment opportunities and strategies. Work with data and knowledge engineering experts to design and develop knowledge enrichment approaches/strategies that can exploit data within our knowledge graph. Provide solutions related to classification, clustering, more-like-this-type querying, discovery of high value implicit relationships, and making inferences across the data that can reveal novel insights. Deliver robust, scalable and production-ready ML models, with a focus on optimising performance and efficiency. Architect and design ML solutions, from data collection and preparation, model selection, training, fine-tuning and evaluation, to deployment and monitoring. Collaborate with your teammates from other functions such as product management, project management and science, as well as other engineering disciplines. Sometimes provide technical leadership on Knowledge Enrichment projects that seek to use ML to enrich the data in BenchSci's Knowledge Graph. Work closely with other ML engineers to ensure alignment on technical solutioning and approaches. Liaise closely with stakeholders from other functions including product and science. Help ensure adoption of ML best practices and state of the art ML approaches at BenchSci. Participate in and sometimes lead various agile rituals and related practices. You Have: Minimum 5, ideally 8+ years of experience working as an ML engineer. Minimum 1, ideally 3+ years technical leadership experience, including leading 5-10 ICs technically on complex projects Degree, preferably PhD, in Software Engineering, Computer Science, or a similar area.A proven track record of delivering complex ML projects working alongside high performing ML engineers using agile software development. Demonstrable ML proficiency with a deep understanding of how to utilise state of the art NLP and ML techniques. Mastery of several ML frameworks and libraries, with the ability to architect complex ML systems from scratch. Extensive experience with Python and PyTorch. Track record of successfully delivering robust, scalable and production-ready ML models, with a focus on optimising performance and efficiency. Experience with the full ML development lifecycle from architecture and technical design, through data collection and preparation, model selection, training, fine-tuning and evaluation, to deployment and maintenance. Strong skills related to implementing solutions leveraging Large Language Models, as well as a deep understanding of how to implement solutions using Retrieval Augmented Generation (RAG) architecture. Expertise in graph machine learning (i.e. graph neural networks, graph data science) and practical applications thereof. This is complimented by your experience working with Knowledge Graphs, ideally biological, and a familiarity with biological ontologies. Experience with complex problem solving and an eye for details such as scalability and performance of a potential solution. Comprehensive knowledge of software engineering, programming fundamentals and industry experience using Python. Experience with data manipulation and processing, such as SQL, Cypher or Pandas. A can-do proactive and assertive attitude - your manager believes in freedom and responsibility and helping you own what you do; you will excel best if this environment suits you. You have experience working in cross-functional teams with product managers, project managers, engineers from other disciplines (e.g. data engineering).Ideally you have worked in the scientific/biological domain with scientists on your team. Outstanding verbal and written communication skills. Can clearly explain complex technical concepts/systems to engineering peers and non-engineering stakeholders. A growth mindset continuously seeking to stay up-to-date with cutting-edge advances in ML/AI, complimented by actively engaging with the ML/AI community. Benefits and Perks: An engaging remote-first culture A great compensation package that includes BenchSci equity options A robust vacation policy plus an additional vacation day every year Company closures for 14 more days throughout the year Flex time for sick days, personal days, and religious holidays Comprehensive health and dental benefits. Annual learning & development budget A one-time home office set-up budget to use upon joining BenchSci An annual lifestyle spending account allowance Generous parental leave benefits with a top-up plan or paid time off options The ability to save for your retirement coupled with a company match! About BenchSci: BenchSci's mission is to exponentially increase the speed and quality of life-saving research and development. We empower scientists to run more successful experiments with the world's most advanced, biomedical artificial intelligence software platform. Backed by Generation Investment Management, TCV, Inovia, F-Prime, Golden Ventures, and Google's AI fund, Gradient Ventures, we provide an indispensable tool for scientists that accelerates research at 16 top 20 pharmaceutical companies and over 4,300 leading academic centers. We're a certified Great Place to Work, and top-ranked company on Glassdoor. Our Culture: BenchSci relentlessly builds on its strong foundation of culture. We put team members first, knowing that they're the organization's beating heart. We invest as much in our people as our products. Our culture fosters transparency, collaboration, and continuous learning. We value each other's differences and always look for opportunities to embed equity into the fabric of our work. We foster diversity, autonomy, and personal growth, and provide resources to support motivated self-leaders in continuous improvement. You will work with high-impact, highly skilled, and intelligent experts motivated to drive impact and fulfill a meaningful mission. We empower you to unleash your full potential, do your best work, and thrive. Here you will be challenged to stretch yourself to achieve the seemingly impossible. Learn more about our culture . Diversity, Equity and Inclusion: We're committed to creating an inclusive environment where people from all backgrounds can thrive. We believe that improving diversity, equity and inclusion is our collective responsibility, and this belief guides our DEI journey. Learn more about our DEI initiatives . Accessibility Accommodations: Should you require any accommodation, we will work with you to meet your needs. Please reach out to .
Apr 28, 2024
Full time
We are looking for a Lead Machine Learning Engineer to join our new Knowledge Enrichment team at BenchSci. You will help design and implement ML-based approaches to analyse complex biomedical data such as experimental protocols and results from several heterogeneous sources, including both publicly available data and proprietary internal data, represented in unstructured text and knowledge graphs. The data will be leveraged in order to enrich BenchSci's knowledge graph through classification, discovery of high value implicit relationships, predicting novel insights/hypotheses. You will collaborate with your team members in applying state of the art ML and graph ML/data science algorithms to this data. You are comfortable working in a team that pushes the boundaries of what is possible with cutting edge ML/AI, challenges the status quo, is laser focused on value delivery in a fail-fast environment You Will: Analyse and manipulate a large, highly-connected biological knowledge graph constructed of data from multiple heterogeneous sources, in order to identify data enrichment opportunities and strategies. Work with data and knowledge engineering experts to design and develop knowledge enrichment approaches/strategies that can exploit data within our knowledge graph. Provide solutions related to classification, clustering, more-like-this-type querying, discovery of high value implicit relationships, and making inferences across the data that can reveal novel insights. Deliver robust, scalable and production-ready ML models, with a focus on optimising performance and efficiency. Architect and design ML solutions, from data collection and preparation, model selection, training, fine-tuning and evaluation, to deployment and monitoring. Collaborate with your teammates from other functions such as product management, project management and science, as well as other engineering disciplines. Sometimes provide technical leadership on Knowledge Enrichment projects that seek to use ML to enrich the data in BenchSci's Knowledge Graph. Work closely with other ML engineers to ensure alignment on technical solutioning and approaches. Liaise closely with stakeholders from other functions including product and science. Help ensure adoption of ML best practices and state of the art ML approaches at BenchSci. Participate in and sometimes lead various agile rituals and related practices. You Have: Minimum 5, ideally 8+ years of experience working as an ML engineer. Minimum 1, ideally 3+ years technical leadership experience, including leading 5-10 ICs technically on complex projects Degree, preferably PhD, in Software Engineering, Computer Science, or a similar area.A proven track record of delivering complex ML projects working alongside high performing ML engineers using agile software development. Demonstrable ML proficiency with a deep understanding of how to utilise state of the art NLP and ML techniques. Mastery of several ML frameworks and libraries, with the ability to architect complex ML systems from scratch. Extensive experience with Python and PyTorch. Track record of successfully delivering robust, scalable and production-ready ML models, with a focus on optimising performance and efficiency. Experience with the full ML development lifecycle from architecture and technical design, through data collection and preparation, model selection, training, fine-tuning and evaluation, to deployment and maintenance. Strong skills related to implementing solutions leveraging Large Language Models, as well as a deep understanding of how to implement solutions using Retrieval Augmented Generation (RAG) architecture. Expertise in graph machine learning (i.e. graph neural networks, graph data science) and practical applications thereof. This is complimented by your experience working with Knowledge Graphs, ideally biological, and a familiarity with biological ontologies. Experience with complex problem solving and an eye for details such as scalability and performance of a potential solution. Comprehensive knowledge of software engineering, programming fundamentals and industry experience using Python. Experience with data manipulation and processing, such as SQL, Cypher or Pandas. A can-do proactive and assertive attitude - your manager believes in freedom and responsibility and helping you own what you do; you will excel best if this environment suits you. You have experience working in cross-functional teams with product managers, project managers, engineers from other disciplines (e.g. data engineering).Ideally you have worked in the scientific/biological domain with scientists on your team. Outstanding verbal and written communication skills. Can clearly explain complex technical concepts/systems to engineering peers and non-engineering stakeholders. A growth mindset continuously seeking to stay up-to-date with cutting-edge advances in ML/AI, complimented by actively engaging with the ML/AI community. Benefits and Perks: An engaging remote-first culture A great compensation package that includes BenchSci equity options A robust vacation policy plus an additional vacation day every year Company closures for 14 more days throughout the year Flex time for sick days, personal days, and religious holidays Comprehensive health and dental benefits. Annual learning & development budget A one-time home office set-up budget to use upon joining BenchSci An annual lifestyle spending account allowance Generous parental leave benefits with a top-up plan or paid time off options The ability to save for your retirement coupled with a company match! About BenchSci: BenchSci's mission is to exponentially increase the speed and quality of life-saving research and development. We empower scientists to run more successful experiments with the world's most advanced, biomedical artificial intelligence software platform. Backed by Generation Investment Management, TCV, Inovia, F-Prime, Golden Ventures, and Google's AI fund, Gradient Ventures, we provide an indispensable tool for scientists that accelerates research at 16 top 20 pharmaceutical companies and over 4,300 leading academic centers. We're a certified Great Place to Work, and top-ranked company on Glassdoor. Our Culture: BenchSci relentlessly builds on its strong foundation of culture. We put team members first, knowing that they're the organization's beating heart. We invest as much in our people as our products. Our culture fosters transparency, collaboration, and continuous learning. We value each other's differences and always look for opportunities to embed equity into the fabric of our work. We foster diversity, autonomy, and personal growth, and provide resources to support motivated self-leaders in continuous improvement. You will work with high-impact, highly skilled, and intelligent experts motivated to drive impact and fulfill a meaningful mission. We empower you to unleash your full potential, do your best work, and thrive. Here you will be challenged to stretch yourself to achieve the seemingly impossible. Learn more about our culture . Diversity, Equity and Inclusion: We're committed to creating an inclusive environment where people from all backgrounds can thrive. We believe that improving diversity, equity and inclusion is our collective responsibility, and this belief guides our DEI journey. Learn more about our DEI initiatives . Accessibility Accommodations: Should you require any accommodation, we will work with you to meet your needs. Please reach out to .
The Cluster IT Manager is a Single Point of Contact representing Global Information Services towards clusters business leadership and local stakeholders. The role owns the IT demand in the clusters and is accountable for end-to-end IT engagement towards business solution delivery, technology strategy development based on business objectives, services management, risk management and relationship management within the functions in the clusters Client Details A leading competitor in the FMCG industry. Description Business Services: Acts as the key liaison across UK & Ireland and its business units, information technology teams and external IT partners (peer industry, etc.). Is expected to embody the values of the company and ensures compliance with international & local IT corporate policies & procedures (including deep understanding and strict adherence to guidelines on 'Combined Business Model'). Drive digital transformation initiatives, leveraging emerging technologies to enhance productivity, customer experience, and competitive advantage. Partner with internal stakeholders to assess technology needs, prioritize projects, and allocate resources effectively. Provide strategic guidance and recommendations to senior management on IT investments, trends, and opportunities for innovation. Strategy and Planning: Engages with Global CoEs, DevOps, CPG Sales, Strategy and Planning, Infrastructure and Shared Platforms to assess the technology options and capabilities and develop business cases. Gathers key IT information data (I2P template) for the Value Creation Planning or cluster Business project, defines a strong business case in co-ordination with BPOs, Region and Global CoEs and cross IT functions either cluster or Global. Develop and implement comprehensive IT strategies aligned with business objectives for the UK, Ireland cluster. Represents and drives the IT vision, strategy & initiatives to the business leadership team and ensures that the business stakeholders are aware of the IT vision, strategic planning and priorities. Ensures that the IT cost model for the cluster is accurate and transparent. Collaborates with Business, BPOs and the Regional IT Director to develop and deliver the annual GIS budget plan (AOP) for the cluster business. Provides period end closing reporting and insights. Assists the business in forecasting, documenting and planning for future IT needs, as well as manage IT prioritization activities within and across the clusters Oversees the planning, deployment, and maintenance of IT systems, networks, and applications to ensure optimal performance and reliability. Services Management: Ensures that SLA performance are aligned and communicated to the business leadership team. Liaises for that purpose with cluster IT team, Service Integration Manager and vendor Service Manager. Manages stakeholder expectations and alignment with business goals. In alignment with Global teams, drives within the cluster Continuous Improvement, Cost Reduction, Standardization and Harmonization of the GIS services. Accountable for local Vendor and contract management. Owns the pipeline of cluster IT projects and ensures their successful implementation. Participates in local Steerco's where appropriate Lead and mentor a team of IT professionals, fostering a innovation, collaboration, and continuous improvement. Evaluate vendor solutions, negotiate contracts, and manage relationships to ensure cost-effective procurement and service delivery. Establish and enforce IT policies, procedures, and security protocols to safeguard data, mitigate risks, and ensure compliance with regulatory requirements. Profile Education: A bachelor's or master's degree in Computer Science, Information Systems, Business Administration or related field, or equivalent work experience. Must have: Over 7 years of IT and Business/Industry work Experience with a broad range of exposure to various technical environments and business analysis. Over 3 years in advisory role in Information Systems to the business leadership function of which a significant amount has been in a company of similar size and complexity. Experience and understanding in business process management, with an ability to translates business needs into IT enabled solution Solid experience in managing matrix organization business leadership team to meet their expectation Capability to empower and develop people Experience of project definition and scoping, formulation of feasibility studies and benefits cases Must possess strong business acumen to perform as a reliable and valuable business partner. Experience in building & working with remote teams Job Offer bonus scheme up to 17.5% car allowance £6250 private healthcare 27 days holiday + bank holiday pension double contribution up to 10% volunteering days life insurance
Apr 28, 2024
Full time
The Cluster IT Manager is a Single Point of Contact representing Global Information Services towards clusters business leadership and local stakeholders. The role owns the IT demand in the clusters and is accountable for end-to-end IT engagement towards business solution delivery, technology strategy development based on business objectives, services management, risk management and relationship management within the functions in the clusters Client Details A leading competitor in the FMCG industry. Description Business Services: Acts as the key liaison across UK & Ireland and its business units, information technology teams and external IT partners (peer industry, etc.). Is expected to embody the values of the company and ensures compliance with international & local IT corporate policies & procedures (including deep understanding and strict adherence to guidelines on 'Combined Business Model'). Drive digital transformation initiatives, leveraging emerging technologies to enhance productivity, customer experience, and competitive advantage. Partner with internal stakeholders to assess technology needs, prioritize projects, and allocate resources effectively. Provide strategic guidance and recommendations to senior management on IT investments, trends, and opportunities for innovation. Strategy and Planning: Engages with Global CoEs, DevOps, CPG Sales, Strategy and Planning, Infrastructure and Shared Platforms to assess the technology options and capabilities and develop business cases. Gathers key IT information data (I2P template) for the Value Creation Planning or cluster Business project, defines a strong business case in co-ordination with BPOs, Region and Global CoEs and cross IT functions either cluster or Global. Develop and implement comprehensive IT strategies aligned with business objectives for the UK, Ireland cluster. Represents and drives the IT vision, strategy & initiatives to the business leadership team and ensures that the business stakeholders are aware of the IT vision, strategic planning and priorities. Ensures that the IT cost model for the cluster is accurate and transparent. Collaborates with Business, BPOs and the Regional IT Director to develop and deliver the annual GIS budget plan (AOP) for the cluster business. Provides period end closing reporting and insights. Assists the business in forecasting, documenting and planning for future IT needs, as well as manage IT prioritization activities within and across the clusters Oversees the planning, deployment, and maintenance of IT systems, networks, and applications to ensure optimal performance and reliability. Services Management: Ensures that SLA performance are aligned and communicated to the business leadership team. Liaises for that purpose with cluster IT team, Service Integration Manager and vendor Service Manager. Manages stakeholder expectations and alignment with business goals. In alignment with Global teams, drives within the cluster Continuous Improvement, Cost Reduction, Standardization and Harmonization of the GIS services. Accountable for local Vendor and contract management. Owns the pipeline of cluster IT projects and ensures their successful implementation. Participates in local Steerco's where appropriate Lead and mentor a team of IT professionals, fostering a innovation, collaboration, and continuous improvement. Evaluate vendor solutions, negotiate contracts, and manage relationships to ensure cost-effective procurement and service delivery. Establish and enforce IT policies, procedures, and security protocols to safeguard data, mitigate risks, and ensure compliance with regulatory requirements. Profile Education: A bachelor's or master's degree in Computer Science, Information Systems, Business Administration or related field, or equivalent work experience. Must have: Over 7 years of IT and Business/Industry work Experience with a broad range of exposure to various technical environments and business analysis. Over 3 years in advisory role in Information Systems to the business leadership function of which a significant amount has been in a company of similar size and complexity. Experience and understanding in business process management, with an ability to translates business needs into IT enabled solution Solid experience in managing matrix organization business leadership team to meet their expectation Capability to empower and develop people Experience of project definition and scoping, formulation of feasibility studies and benefits cases Must possess strong business acumen to perform as a reliable and valuable business partner. Experience in building & working with remote teams Job Offer bonus scheme up to 17.5% car allowance £6250 private healthcare 27 days holiday + bank holiday pension double contribution up to 10% volunteering days life insurance
About the Role Glassdoor is looking for a data savvy people-centric Senior Manager to lead our Analytics team. As a member of the extended Monetization Leadership team, this role will partner closely with leaders across our GTM organization to ensure we have the right roadmap of analytics priorities, and data-driven input to our most critical business decision. This role will balance scalable business intelligence and dashboarding, with forward-looking strategic analytics, with support for high priority GTM initiatives, while ensuring we have the right infrastructure to manage our business at scale. As a people leader, you'll have the opportunity to coach and mentor a strong team of analysts, and build analytical and technical capabilities needed to position our team for the future. The right person for this role is a passionate people leader, with extensive experience in using data and business intelligence tools to tell stories, and make businesses more efficient and effective at scale What You'll Do Analytical leadership Partner with GTM leaders to understand their analytics needs and operating rhythms Lead GTM data strategy and reporting governance to ensure the analytics platform operates as designed Develop and execute the analytics roadmap for the GTM organization Provide business intelligence and insights across revenue forecasting, customer retention, new business, strategic KPIs, lead scoring, customer segmentation etc. Engage with senior stakeholders to advise and solve complex problems by developing and deploying analytical tools and frameworks Perform data assessment and mapping exercises for system integration projects and change management Business leadership Monitor KPI performance and report results regularly to the Senior Leadership Team Develop relationships and act as a trusted advisor for GTM, Finance, HR, BizOps and other stakeholders to identify and address gaps in data, understand new reporting requirements and deploy scalable data analytics solutions Partner with Enablement teams to support communication, training, and adoption of data solutions for front-line Sales and CS teams Support annual planning activities to develop actionable insights People leadership Lead annual and quarterly planning and prioritization for the GTM analytics team Provide coaching and mentorship to ensure high quality delivery of analytics and data-driven insights in support of business needs Develop talent, mentor and coach team members on to maximize their individual potential, contributions and professional growth What You'll Bring Dedication to add to Glassdoor values and our culture of DEI At least 7+ years of experience in Business Intelligence or Data Analytics At least 3+ years of experience in People Management, Talent Development, Coaching Exceptional problem solving, analytical, data visualization, project management, logical reasoning skills Proven experience in GTM strategy & Analytics, GTM operations preferably in the tech industry B2B SaaS Strong project management skills with the ability to prioritize tasks, meet deadlines, and manage multiple initiatives simultaneously. Strong analytical skills with the ability to interpret data, identify patterns, and make data-driven recommendations. Proactive and results-oriented, comfortable leading solution for complex business problems despite ambiguity, able to execute quickly with high attention to detail Experience with CRM systems (Salesforce), data visualization tools (Tableau, Power BI etc), Excel, SQL Excellent communication and presentation skills, with the ability to effectively convey complex data solutions and strategies to diverse stakeholders. Expert knowledge on managing reporting tools, scaling the business with automated data solutions and robust analytical frameworks for decision making Team player with strong interpersonal skills, capable of building effective relationships across teams and levels within the organization Compensation and Benefits Base Salary Range: Canada (CAD): 140,000 - 210,000 Ireland (EUR): 113,400 - 170,200 United Kingdom (GBP): 107,300 - 160,900 You can learn more about our compensation philosophy here and see salary ranges for all Glassdoor jobs here . Glassdoor base salaries are targeted to the market 75th percentile for technical roles and the 65th percentile for non-technical roles. In other words, 65-75% of comparable organizations in our industry will pay less. Bonus: 15% Bonuses are paid out bi-annually and the amount awarded is based on individual and company performance. Generous Restricted Stock Units (RSU): Restricted Stock Units (RSU) are awarded at hire and may be refreshed annually. Additionally, as a pay-for-performance company, RSU grant awards are presented bi-annually to exceptional performers.
Apr 28, 2024
Full time
About the Role Glassdoor is looking for a data savvy people-centric Senior Manager to lead our Analytics team. As a member of the extended Monetization Leadership team, this role will partner closely with leaders across our GTM organization to ensure we have the right roadmap of analytics priorities, and data-driven input to our most critical business decision. This role will balance scalable business intelligence and dashboarding, with forward-looking strategic analytics, with support for high priority GTM initiatives, while ensuring we have the right infrastructure to manage our business at scale. As a people leader, you'll have the opportunity to coach and mentor a strong team of analysts, and build analytical and technical capabilities needed to position our team for the future. The right person for this role is a passionate people leader, with extensive experience in using data and business intelligence tools to tell stories, and make businesses more efficient and effective at scale What You'll Do Analytical leadership Partner with GTM leaders to understand their analytics needs and operating rhythms Lead GTM data strategy and reporting governance to ensure the analytics platform operates as designed Develop and execute the analytics roadmap for the GTM organization Provide business intelligence and insights across revenue forecasting, customer retention, new business, strategic KPIs, lead scoring, customer segmentation etc. Engage with senior stakeholders to advise and solve complex problems by developing and deploying analytical tools and frameworks Perform data assessment and mapping exercises for system integration projects and change management Business leadership Monitor KPI performance and report results regularly to the Senior Leadership Team Develop relationships and act as a trusted advisor for GTM, Finance, HR, BizOps and other stakeholders to identify and address gaps in data, understand new reporting requirements and deploy scalable data analytics solutions Partner with Enablement teams to support communication, training, and adoption of data solutions for front-line Sales and CS teams Support annual planning activities to develop actionable insights People leadership Lead annual and quarterly planning and prioritization for the GTM analytics team Provide coaching and mentorship to ensure high quality delivery of analytics and data-driven insights in support of business needs Develop talent, mentor and coach team members on to maximize their individual potential, contributions and professional growth What You'll Bring Dedication to add to Glassdoor values and our culture of DEI At least 7+ years of experience in Business Intelligence or Data Analytics At least 3+ years of experience in People Management, Talent Development, Coaching Exceptional problem solving, analytical, data visualization, project management, logical reasoning skills Proven experience in GTM strategy & Analytics, GTM operations preferably in the tech industry B2B SaaS Strong project management skills with the ability to prioritize tasks, meet deadlines, and manage multiple initiatives simultaneously. Strong analytical skills with the ability to interpret data, identify patterns, and make data-driven recommendations. Proactive and results-oriented, comfortable leading solution for complex business problems despite ambiguity, able to execute quickly with high attention to detail Experience with CRM systems (Salesforce), data visualization tools (Tableau, Power BI etc), Excel, SQL Excellent communication and presentation skills, with the ability to effectively convey complex data solutions and strategies to diverse stakeholders. Expert knowledge on managing reporting tools, scaling the business with automated data solutions and robust analytical frameworks for decision making Team player with strong interpersonal skills, capable of building effective relationships across teams and levels within the organization Compensation and Benefits Base Salary Range: Canada (CAD): 140,000 - 210,000 Ireland (EUR): 113,400 - 170,200 United Kingdom (GBP): 107,300 - 160,900 You can learn more about our compensation philosophy here and see salary ranges for all Glassdoor jobs here . Glassdoor base salaries are targeted to the market 75th percentile for technical roles and the 65th percentile for non-technical roles. In other words, 65-75% of comparable organizations in our industry will pay less. Bonus: 15% Bonuses are paid out bi-annually and the amount awarded is based on individual and company performance. Generous Restricted Stock Units (RSU): Restricted Stock Units (RSU) are awarded at hire and may be refreshed annually. Additionally, as a pay-for-performance company, RSU grant awards are presented bi-annually to exceptional performers.
ILS Eng/Technical Author - Attractive - Contract Rates - Defence and Aviation Systems (Inside IR35) An ILS Eng/Technical Author is required to join a market leading Innovative Defence Systems and Aviation Company. The ILS Eng/ Technical Author will be responsible for conducting all ILS Eng/ Technical Author activities on any Programmes that have been assigned to them. The ILS Eng/ Technical Author will develop and manage effective relationships across the breadth of the company and its customers and have the confidence to technically lead cross discipline project teams. The successful ILS Eng/ Technical Author will be expected to bring maturity and credibility when engaging with customers, senior managers and stakeholders. ILS Eng/ Technical Author - Key Responsibilities Administer and maintain the Company DRACAS tool Attend both internal and external meetings, as and when required Carry out reliability, and maintainability assessments on the system and components Collate DRACAS data from all appropriate sources for the serviced project Create Logistics Support Analysis (LSA) data for system items of equipment Populate any required LSA database Generate Obsolescence notification forms Identify and report trends and problem characteristics within the incidents Initiate NATO codification of new and revised items of supply Review and assess the impact of technical queries on the system documentation Review and assess Failure Mode and Effects Analysis (FMEA) output. Review and assess availability models for the system or system LRUs Support the ILS Manager in the generation of estimates Review and assess availability models for the system or system LRUs Review and assess general purpose tools and test equipment for suitability Provide ILS input for technical documentation Technical Skills and Experience for ILS Eng/ Technical Author We expect the incoming ILS Eng/Technical Author to be able to demonstrate the following skills and capabilities: Ability to manage conflicting priorities and timescales Excellent attention to detail with high accuracy Ability to process high volumes of work and within structured protocols Excellent organisational and planning skills (ability to meet tight timeframes) Excellent communication skills both verbal and written Proficient IT Skills and strong inter-personal and people management skills Knowledge and awareness of availability modelling Awareness of technical publication process Excellent knowledge and understanding of Reliability, Maintainability and Availability Good understanding of the requirements for Logistics Support Analysis (LSA) records Previous experience in delivering ILS Services to Defence Standards to the MOD Proven experience in ILS and/or Supportability and Data Reporting Knowledge of analysis and Corrective Action System (DRACAS) Able to work effectively and proficiently either remotely or onsite A desire to achieve mor and with a strong work ethic and a willingness to learn new skills Flexible and forward-thinking approach Must be self-motivated with the ability to work autonomously and as part of a team Willingness and ability to travel in the UK and to overseas occasionally (if required) Security Clearance will be required for this role and therefore only applications from candidates that hold this or able to obtain this will be considered If you feel you meet the requirements for the role of the ILS Eng/ Technical Author then apply directly or contact Peter Heap at Jonathan Lee Recruitment. Either Direct Line or email suitable MS Word CV's to In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
Apr 28, 2024
Full time
ILS Eng/Technical Author - Attractive - Contract Rates - Defence and Aviation Systems (Inside IR35) An ILS Eng/Technical Author is required to join a market leading Innovative Defence Systems and Aviation Company. The ILS Eng/ Technical Author will be responsible for conducting all ILS Eng/ Technical Author activities on any Programmes that have been assigned to them. The ILS Eng/ Technical Author will develop and manage effective relationships across the breadth of the company and its customers and have the confidence to technically lead cross discipline project teams. The successful ILS Eng/ Technical Author will be expected to bring maturity and credibility when engaging with customers, senior managers and stakeholders. ILS Eng/ Technical Author - Key Responsibilities Administer and maintain the Company DRACAS tool Attend both internal and external meetings, as and when required Carry out reliability, and maintainability assessments on the system and components Collate DRACAS data from all appropriate sources for the serviced project Create Logistics Support Analysis (LSA) data for system items of equipment Populate any required LSA database Generate Obsolescence notification forms Identify and report trends and problem characteristics within the incidents Initiate NATO codification of new and revised items of supply Review and assess the impact of technical queries on the system documentation Review and assess Failure Mode and Effects Analysis (FMEA) output. Review and assess availability models for the system or system LRUs Support the ILS Manager in the generation of estimates Review and assess availability models for the system or system LRUs Review and assess general purpose tools and test equipment for suitability Provide ILS input for technical documentation Technical Skills and Experience for ILS Eng/ Technical Author We expect the incoming ILS Eng/Technical Author to be able to demonstrate the following skills and capabilities: Ability to manage conflicting priorities and timescales Excellent attention to detail with high accuracy Ability to process high volumes of work and within structured protocols Excellent organisational and planning skills (ability to meet tight timeframes) Excellent communication skills both verbal and written Proficient IT Skills and strong inter-personal and people management skills Knowledge and awareness of availability modelling Awareness of technical publication process Excellent knowledge and understanding of Reliability, Maintainability and Availability Good understanding of the requirements for Logistics Support Analysis (LSA) records Previous experience in delivering ILS Services to Defence Standards to the MOD Proven experience in ILS and/or Supportability and Data Reporting Knowledge of analysis and Corrective Action System (DRACAS) Able to work effectively and proficiently either remotely or onsite A desire to achieve mor and with a strong work ethic and a willingness to learn new skills Flexible and forward-thinking approach Must be self-motivated with the ability to work autonomously and as part of a team Willingness and ability to travel in the UK and to overseas occasionally (if required) Security Clearance will be required for this role and therefore only applications from candidates that hold this or able to obtain this will be considered If you feel you meet the requirements for the role of the ILS Eng/ Technical Author then apply directly or contact Peter Heap at Jonathan Lee Recruitment. Either Direct Line or email suitable MS Word CV's to In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included