London Sport
Great Dover Street, London SE1 4YB, UK
The Role
We are looking for an enthusiastic and ambitious Innovation Manager to join the growing Digital, Tech and Innovation team at London Sport. The role sits within the Impact & Innovation directorate and will be responsible for developing new initiatives to reduce inactivity. You will be at the forefront of testing and learning, turning our insight into action. The role is fast paced and will work quickly to identify opportunities that have the biggest impact.
What you’ll do:
Support the continued development of the innovation function by championing the innovation pipeline and reinforcing a culture of impactful innovation across all teams.
Encourage problem solving and creativity across all teams and colleagues to develop a pipeline of innovative ideas.
Support and lead colleagues at each stage of the innovation pipeline, taking ideas from conception through the innovation process to secure funding to scale innovation projects.
Speed up our innovation process so we can rapidly test, learn and scale innovative products, services and solutions to reduce inactivity.
Engage with Londoners and stakeholders to develop new products and services to get Londoners active.
Analyse and understand the current landscape to ensure our innovation is insight led and user centered.
Identify and deliver innovative solutions to diversifying income.
Who you are:
You have experience of working collaboratively with multi-disciplinary teams to design and deliver new products or services – this can include income generating as well as projects to get Londoners active.
You are able to develop personas, user stories and user insights through the use of qualitative and quantitative research techniques.
You have experience of using idea generation tools and techniques (either in a workshop setting or individually).
You can demonstrate experience developing products and initiatives from start to finish using iterative testing or prototyping of ideas to quickly and cheaply determine if the idea has legs.
You have the ability to initiate, develop and manage positive stakeholder relationships.
You have excellent communication and interpersonal skills with the ability to enthuse, persuade, negotiate and influence people through all forms of communication.
You can demonstrate an understanding of, and commitment to, equality, diversity and inclusion in relation to London.
Aug 21, 2023
Full time
The Role
We are looking for an enthusiastic and ambitious Innovation Manager to join the growing Digital, Tech and Innovation team at London Sport. The role sits within the Impact & Innovation directorate and will be responsible for developing new initiatives to reduce inactivity. You will be at the forefront of testing and learning, turning our insight into action. The role is fast paced and will work quickly to identify opportunities that have the biggest impact.
What you’ll do:
Support the continued development of the innovation function by championing the innovation pipeline and reinforcing a culture of impactful innovation across all teams.
Encourage problem solving and creativity across all teams and colleagues to develop a pipeline of innovative ideas.
Support and lead colleagues at each stage of the innovation pipeline, taking ideas from conception through the innovation process to secure funding to scale innovation projects.
Speed up our innovation process so we can rapidly test, learn and scale innovative products, services and solutions to reduce inactivity.
Engage with Londoners and stakeholders to develop new products and services to get Londoners active.
Analyse and understand the current landscape to ensure our innovation is insight led and user centered.
Identify and deliver innovative solutions to diversifying income.
Who you are:
You have experience of working collaboratively with multi-disciplinary teams to design and deliver new products or services – this can include income generating as well as projects to get Londoners active.
You are able to develop personas, user stories and user insights through the use of qualitative and quantitative research techniques.
You have experience of using idea generation tools and techniques (either in a workshop setting or individually).
You can demonstrate experience developing products and initiatives from start to finish using iterative testing or prototyping of ideas to quickly and cheaply determine if the idea has legs.
You have the ability to initiate, develop and manage positive stakeholder relationships.
You have excellent communication and interpersonal skills with the ability to enthuse, persuade, negotiate and influence people through all forms of communication.
You can demonstrate an understanding of, and commitment to, equality, diversity and inclusion in relation to London.
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Our Approach to Work We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your well-being support to your growth and development, and beyond! Your Career As a Principal Solutions Architect at Palo Alto Networks, you are responsible for improving the productivity of our sales teams through the creation and delivery of business-relevant security conversations to our key prospects and customers. As a thought leader, you will address CyberSecurity related issues by leveraging the full Palo Alto Networks portfolio in a way that creates differentiated business value. As a trusted advisor, you will provide valuable insights and education on effective risk reduction, compliance, governance, and cost reduction through a prevention-first security approach based on the Palo Alto Networks security platform. The Principal Solutions Architect's value is measured in their ability to increase sales productivity by: Compelling communication to gain the trust and buy-in from Vice President and CXO contacts at our largest customers and prospects Setting and driving an agenda with the customer or prospect, both directly and with sales teams, and within the market through various engagements, including client workshops and architectural assessments and designs Developing and maintaining a deep understanding of competing solutions and architectures and being able to position a Palo Alto Networks approach successfully Uncovering new technology applications and use cases and aiding in creating presentations, documents, and deliverables that will illustrate value to prospects and customers and the Palo Alto Networks sales teams Uncovering and documenting technological/business value gaps between the Palo Alto Networks Cortex platform and competitive offerings and communicating these to the broader Palo Alto Networks Sales organization Becoming a valued resource to Product Management to discover and understand current shortcomings and competitive insights in our product suite and requirements for future strategic market segments Playing a role on the EBC team in creating customer messaging that ties the Cortex Portfolio together with the entire Palo Alto Networks Portfolio The role will require close coordination with the Senior Leadership, Sales, Palo Alto Networks' CISO and Theater CISO's, Sales Engineering leadership, Product Management, Marketing, Channel Partners, and the Consulting Engineering team. This is a senior technical customer-facing role, and the value produced must be evident and recurrent. Customers and Sales Teams will ask for you by name. Your Impact In this director-level role, you will lead and direct cross-functional teams within Palo Alto Networks to ensure the highest quality of product and service delivery focused on customer business outcomes As a thought leader, you will address customers and prospects security operations challenges and work with them to develop a successful strategy for their organization to implement Palo Alto Networks Cortex technologies in a way that creates differentiated business value Engage and establish an advisory relationship with key Manager, Director, VP, and CXO contacts at strategic customers to transform their security strategy Engage directly with senior technical and business leaders at key prospects and customers as a security expert to penetrate whitespace accounts and expand Cortex install base through the Identification, qualification, and closure of opportunities Work with the sales teams on strategic opportunities for the development and delivery of differentiated proposals which clearly demonstrate the business and technical value of Cortex Provide summarized and business-relevant feedback into content, Product Management, Product Marketing, Competitive Marketing, and Field Marketing based on customer engagements to improve Palo Alto Networks effectiveness in communicating its value proposition to prospects and clients Engage in continuous self-improvement and learning to maintain technical leadership of relevant technologies (security, data center, public cloud, networking, endpoint, etc.) As a trusted advisor, you will provide valuable insights and education on effective risk reduction, compliance, governance, and cost reduction through a prevention-first security approach based on the Palo Alto Networks security platform Becoming a valued resource to Product Management to discover and understand current shortcomings and competitive insights in our product suite and requirements for future strategic market segments Develop and maintain ongoing executive-level relationships with our largest XSIAM Customers to drive continued platform satisfaction and adoption Delivery of targeted CXO-level Threat and Risk Management Briefings by leveraging U42 research and Xpanse ASM Mappings Developing and maintaining an executive-level point of view on Cybersecurity trends with a deep understanding of security operations and the ability to successfully position a Palo Alto Networks approach Your Experience Extensive knowledge of security operations, SIEM, attack surface management, network and endpoint security architectures, history, and trends Experience with SIEM, Log Management, XDR/EDR, and security investigation tools commonly used by large customers to run their security programs Demonstrablesenior level experience in an IT vendorpre-sales or post-salesrole. We will also consider applicants that have SIEM deployment expertise in an end user environment. Demonstrable experience in establishing credibility and strategic messaging with large enterprise customers Knowledge of ancillary security areas such as identity management, public and private cloud architectures Self-motivated attitude to do whatever is necessary to close deals Expect to travel a minimum of 50%+ of the weeks in the fiscal year. This is a global role and will require travel both in theater and internationally. Travel will include customer and Palo Alto Networks location onsite meetings Strong communication (written and verbal) and presentation skills, both internally and externally Robust problem finding and solving skills, ability to analyze complex multivariate problems, and systematic approach to gain quick resolution, even under duress Super organizational skills Preferences Experience working with channel partners and understanding a channel-centric go-to-market approach Experience working with companies in the enterprise security space End customer background to validate your perspective with customers The Team Our GTM team members work hand in hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. As part of our GTM team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks who isn't committed to your success - everyone pitches in to assist when it comes to solutions selling, learning, and development. As a member of our Sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyber threats. Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: No. Please note that we will not sponsor applicants for work visas for this position.
Apr 27, 2024
Full time
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Our Approach to Work We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your well-being support to your growth and development, and beyond! Your Career As a Principal Solutions Architect at Palo Alto Networks, you are responsible for improving the productivity of our sales teams through the creation and delivery of business-relevant security conversations to our key prospects and customers. As a thought leader, you will address CyberSecurity related issues by leveraging the full Palo Alto Networks portfolio in a way that creates differentiated business value. As a trusted advisor, you will provide valuable insights and education on effective risk reduction, compliance, governance, and cost reduction through a prevention-first security approach based on the Palo Alto Networks security platform. The Principal Solutions Architect's value is measured in their ability to increase sales productivity by: Compelling communication to gain the trust and buy-in from Vice President and CXO contacts at our largest customers and prospects Setting and driving an agenda with the customer or prospect, both directly and with sales teams, and within the market through various engagements, including client workshops and architectural assessments and designs Developing and maintaining a deep understanding of competing solutions and architectures and being able to position a Palo Alto Networks approach successfully Uncovering new technology applications and use cases and aiding in creating presentations, documents, and deliverables that will illustrate value to prospects and customers and the Palo Alto Networks sales teams Uncovering and documenting technological/business value gaps between the Palo Alto Networks Cortex platform and competitive offerings and communicating these to the broader Palo Alto Networks Sales organization Becoming a valued resource to Product Management to discover and understand current shortcomings and competitive insights in our product suite and requirements for future strategic market segments Playing a role on the EBC team in creating customer messaging that ties the Cortex Portfolio together with the entire Palo Alto Networks Portfolio The role will require close coordination with the Senior Leadership, Sales, Palo Alto Networks' CISO and Theater CISO's, Sales Engineering leadership, Product Management, Marketing, Channel Partners, and the Consulting Engineering team. This is a senior technical customer-facing role, and the value produced must be evident and recurrent. Customers and Sales Teams will ask for you by name. Your Impact In this director-level role, you will lead and direct cross-functional teams within Palo Alto Networks to ensure the highest quality of product and service delivery focused on customer business outcomes As a thought leader, you will address customers and prospects security operations challenges and work with them to develop a successful strategy for their organization to implement Palo Alto Networks Cortex technologies in a way that creates differentiated business value Engage and establish an advisory relationship with key Manager, Director, VP, and CXO contacts at strategic customers to transform their security strategy Engage directly with senior technical and business leaders at key prospects and customers as a security expert to penetrate whitespace accounts and expand Cortex install base through the Identification, qualification, and closure of opportunities Work with the sales teams on strategic opportunities for the development and delivery of differentiated proposals which clearly demonstrate the business and technical value of Cortex Provide summarized and business-relevant feedback into content, Product Management, Product Marketing, Competitive Marketing, and Field Marketing based on customer engagements to improve Palo Alto Networks effectiveness in communicating its value proposition to prospects and clients Engage in continuous self-improvement and learning to maintain technical leadership of relevant technologies (security, data center, public cloud, networking, endpoint, etc.) As a trusted advisor, you will provide valuable insights and education on effective risk reduction, compliance, governance, and cost reduction through a prevention-first security approach based on the Palo Alto Networks security platform Becoming a valued resource to Product Management to discover and understand current shortcomings and competitive insights in our product suite and requirements for future strategic market segments Develop and maintain ongoing executive-level relationships with our largest XSIAM Customers to drive continued platform satisfaction and adoption Delivery of targeted CXO-level Threat and Risk Management Briefings by leveraging U42 research and Xpanse ASM Mappings Developing and maintaining an executive-level point of view on Cybersecurity trends with a deep understanding of security operations and the ability to successfully position a Palo Alto Networks approach Your Experience Extensive knowledge of security operations, SIEM, attack surface management, network and endpoint security architectures, history, and trends Experience with SIEM, Log Management, XDR/EDR, and security investigation tools commonly used by large customers to run their security programs Demonstrablesenior level experience in an IT vendorpre-sales or post-salesrole. We will also consider applicants that have SIEM deployment expertise in an end user environment. Demonstrable experience in establishing credibility and strategic messaging with large enterprise customers Knowledge of ancillary security areas such as identity management, public and private cloud architectures Self-motivated attitude to do whatever is necessary to close deals Expect to travel a minimum of 50%+ of the weeks in the fiscal year. This is a global role and will require travel both in theater and internationally. Travel will include customer and Palo Alto Networks location onsite meetings Strong communication (written and verbal) and presentation skills, both internally and externally Robust problem finding and solving skills, ability to analyze complex multivariate problems, and systematic approach to gain quick resolution, even under duress Super organizational skills Preferences Experience working with channel partners and understanding a channel-centric go-to-market approach Experience working with companies in the enterprise security space End customer background to validate your perspective with customers The Team Our GTM team members work hand in hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. As part of our GTM team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks who isn't committed to your success - everyone pitches in to assist when it comes to solutions selling, learning, and development. As a member of our Sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyber threats. Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: No. Please note that we will not sponsor applicants for work visas for this position.
Senior Technical Analyst, Infrastructure ServicesDeeside.Are you an IT professional seeking an opportunity to make a significant impact in a dynamic and innovative environment? Look no further! Our company, a leader in design, manufacturing, and MRO services for a diverse range of products, including hydraulic pumps, aircraft holdback bars, and electromechanical controls, is seeking a Senior Technical Analyst, to join their international team.AboutWith nearly 5000 employees across multiple locations in 8 countries, my client offer exciting opportunities for growth and development in engineering, operations & production, and corporate functions. Join them in their mission to enable the safety and prosperity of the world.Job PurposeIn this role, you'll serve as a technical expert, participating in analytical and technical assignments to diagnose problems and provide solutions for our information technology infrastructure. You'll play a crucial role in both day-to-day operational support and project-based initiatives to enhance our infrastructure services.Key Duties and Responsibilities: Conduct research on potential technology solutions and stay updated with the latest technologies. Manage IT hardware, software, and equipment assets. Analyze and make recommendations for improving the regional IT infrastructure. Provide support, monitoring, and maintenance for UK Data Centre and EMEA site infrastructure. Design, implement, and support infrastructure software platforms. Develop documentation for computer and networking systems. Serve as a liaison between technical staff, management, and users. Diagnose and resolve computer hardware and software problems.Technical Requirements: Strong Cisco networking skills. Knowledge of Windows client O/S, VMware, Veeam, disk encryption technologies, patching, and more. Familiarity with network environments and concepts such as TCP/IP, DHCP, DNS, Active Directory. Experience with Veeam Backup & Replication. CCNA certification required.Essential Qualifications: Post-secondary certificate/degree in a related field or equivalent experience. Minimum 5 years of relevant experience.Experience, Skills & Knowledge: Technical authority across relevant platforms. Strong leadership skills and excellent communication abilities. Experience with IT service desk software and SLA management. Proactive learner with solid technical skills in MS Technologies. Ability to multitask, prioritize, and solve problems effectively.Personal Qualities: Team player and leader committed to achieving results. Enthusiastic about customer service and continuous improvement. Highly self-motivated with exceptional attention to detail. Comfortable with empowerment, responsibility, and working in high-pressure environments. Willingness to work unsociable hours and travel when required. Possession of a full UK driving licence.If you're ready to take your IT career to the next level and contribute to my clients global success please get in touch with me on
Apr 26, 2024
Full time
Senior Technical Analyst, Infrastructure ServicesDeeside.Are you an IT professional seeking an opportunity to make a significant impact in a dynamic and innovative environment? Look no further! Our company, a leader in design, manufacturing, and MRO services for a diverse range of products, including hydraulic pumps, aircraft holdback bars, and electromechanical controls, is seeking a Senior Technical Analyst, to join their international team.AboutWith nearly 5000 employees across multiple locations in 8 countries, my client offer exciting opportunities for growth and development in engineering, operations & production, and corporate functions. Join them in their mission to enable the safety and prosperity of the world.Job PurposeIn this role, you'll serve as a technical expert, participating in analytical and technical assignments to diagnose problems and provide solutions for our information technology infrastructure. You'll play a crucial role in both day-to-day operational support and project-based initiatives to enhance our infrastructure services.Key Duties and Responsibilities: Conduct research on potential technology solutions and stay updated with the latest technologies. Manage IT hardware, software, and equipment assets. Analyze and make recommendations for improving the regional IT infrastructure. Provide support, monitoring, and maintenance for UK Data Centre and EMEA site infrastructure. Design, implement, and support infrastructure software platforms. Develop documentation for computer and networking systems. Serve as a liaison between technical staff, management, and users. Diagnose and resolve computer hardware and software problems.Technical Requirements: Strong Cisco networking skills. Knowledge of Windows client O/S, VMware, Veeam, disk encryption technologies, patching, and more. Familiarity with network environments and concepts such as TCP/IP, DHCP, DNS, Active Directory. Experience with Veeam Backup & Replication. CCNA certification required.Essential Qualifications: Post-secondary certificate/degree in a related field or equivalent experience. Minimum 5 years of relevant experience.Experience, Skills & Knowledge: Technical authority across relevant platforms. Strong leadership skills and excellent communication abilities. Experience with IT service desk software and SLA management. Proactive learner with solid technical skills in MS Technologies. Ability to multitask, prioritize, and solve problems effectively.Personal Qualities: Team player and leader committed to achieving results. Enthusiastic about customer service and continuous improvement. Highly self-motivated with exceptional attention to detail. Comfortable with empowerment, responsibility, and working in high-pressure environments. Willingness to work unsociable hours and travel when required. Possession of a full UK driving licence.If you're ready to take your IT career to the next level and contribute to my clients global success please get in touch with me on
Responsive Engineering
Newcastle Upon Tyne, Tyne And Wear
Job title: Epicor ERP Systems Administrator Location : Newcastle upon Tyne Salary: 32,000 - 38,000 per year - Depending on experience. Job Type: Full-time, permanent. About the Role: We are looking for an experienced and motivated Epicor ERP systems administrator to join our IT team and support our finance, planning, supply chain and manufacturing operations. You will be responsible for maintaining, troubleshooting, and enhancing our Epicor ERP system and related applications, ensuring optimal performance and security. You will also provide technical support and training to end-users and collaborate with other IT staff and business stakeholders on system development and improvement projects. As a relatively green field site, this is a great role for someone wishing to step up to the next level, or an experienced systems admin. wishing to own and create this new capability layer as part of our overall technology roadmap. Key Responsibilities: Provide first and second level technical support for Epicor ERP system and related applications and resolve issues in a timely and professional manner. Manage Epicor ERP system security and user access and ensure compliance with company policies. Plan, test, and deploy Epicor ERP releases, upgrades, patches, and enhancements, and ensure minimal disruption to business operations. Develop and maintain custom solutions within or integrated with Epicor ERP system, using tools such as BAQs, BPMs, dashboards, SSRS reports, Service Connect, REST API, etc. Monitor and optimise Epicor ERP system performance, availability, and backup, and troubleshoot any errors or issues. Maintain and update Epicor ERP system documentation, configuration, and inventory, and follow change management procedures. Collaborate with other IT staff and business stakeholders on system development and improvement projects, and provide input and feedback on system requirements, design, testing, and deployment. Research and recommend new approaches and technologies to improve Epicor ERP system functionality, efficiency, and security. Provide user training and education on Epicor ERP system use, capabilities, and best practices, and create user manuals and guides. Stay updated on the latest Epicor ERP system features, updates, and trends, and participate in Epicor user groups, forums, and events. Qualifications, Skills and Experience: Bachelor's degree in information technology, computer science, or a related field (or equivalent work experience). Proven experience as an Epicor ERP systems administrator preferably in a manufacturing setting, and with version 10 or above. In-depth knowledge of Epicor ERP system architecture and functionality, including modules, workflows, customizations, integrations, and reporting. Strong SQL skills and experience with database administration, queries, and scripting. Experience preferable the below SSRS, PowerBI or other reporting tools. Epicor Service Connect (now Automation Studio) REST API, or other integration tools. Epicor Data Analytics (ADI), Power BI, or other business intelligence tools. Epicor MES, EDD, or other shop floor applications. Epicor CRM, DocStar (ECM), or other related applications. Windows Server, Active Directory, IIS, and network administration. ITIL, ISO, or other IT standards and best practices. We appreciate that few people will have experience with all of the above, this is a guide. Desirable: Familiarity with design and manufacturing would be useful but is not essential. We use Autodesk Products for design engineering and MS365 Disposition (Required critical behaviours): Strong problem-solving skills and attention to detail. Excellent communication and collaboration abilities. Able to explain complex software topics with simplicity Tenacious, passionate and proactive Has a continuous improvement mindset You will report into the Engineering (design) Manager to ensure your continuing professional development needs are appropriately met Attention to detail and able to build robust and well-engineered interfaces, databases and systems to the benchmark industry standards Ability to work independently or as part of a team and manage multiple tasks and priorities. Ability to communicate effectively with technical and non-technical audiences and provide user training and documentation. Ability to work under pressure and meet deadlines. Willingness to learn new technologies and skills and keep up with the latest trends and developments in the ERP field. Please click the APPLY button to submit your CV for this role. Candidates with the relevant experience or job titles of; Technical Support Engineer, IT Support Advisor, IT Customer Support, Technical Support Technician, IT Technician, IT Service Desk Technician, IT Services Support, IT Solutions Support, IT Helpdesk Support, Senior IT Technical Support, IT Systems Engineer, IT Systems Technician, Senior IT Engineer, Systems Administrator, Systems Support, Senior Network Support, Server Support Technician, Helpdesk Support, Senior IT Service Desk Technician, Software Engineer, Senior Helpdesk Support Technician may also be considered for this role.
Apr 26, 2024
Full time
Job title: Epicor ERP Systems Administrator Location : Newcastle upon Tyne Salary: 32,000 - 38,000 per year - Depending on experience. Job Type: Full-time, permanent. About the Role: We are looking for an experienced and motivated Epicor ERP systems administrator to join our IT team and support our finance, planning, supply chain and manufacturing operations. You will be responsible for maintaining, troubleshooting, and enhancing our Epicor ERP system and related applications, ensuring optimal performance and security. You will also provide technical support and training to end-users and collaborate with other IT staff and business stakeholders on system development and improvement projects. As a relatively green field site, this is a great role for someone wishing to step up to the next level, or an experienced systems admin. wishing to own and create this new capability layer as part of our overall technology roadmap. Key Responsibilities: Provide first and second level technical support for Epicor ERP system and related applications and resolve issues in a timely and professional manner. Manage Epicor ERP system security and user access and ensure compliance with company policies. Plan, test, and deploy Epicor ERP releases, upgrades, patches, and enhancements, and ensure minimal disruption to business operations. Develop and maintain custom solutions within or integrated with Epicor ERP system, using tools such as BAQs, BPMs, dashboards, SSRS reports, Service Connect, REST API, etc. Monitor and optimise Epicor ERP system performance, availability, and backup, and troubleshoot any errors or issues. Maintain and update Epicor ERP system documentation, configuration, and inventory, and follow change management procedures. Collaborate with other IT staff and business stakeholders on system development and improvement projects, and provide input and feedback on system requirements, design, testing, and deployment. Research and recommend new approaches and technologies to improve Epicor ERP system functionality, efficiency, and security. Provide user training and education on Epicor ERP system use, capabilities, and best practices, and create user manuals and guides. Stay updated on the latest Epicor ERP system features, updates, and trends, and participate in Epicor user groups, forums, and events. Qualifications, Skills and Experience: Bachelor's degree in information technology, computer science, or a related field (or equivalent work experience). Proven experience as an Epicor ERP systems administrator preferably in a manufacturing setting, and with version 10 or above. In-depth knowledge of Epicor ERP system architecture and functionality, including modules, workflows, customizations, integrations, and reporting. Strong SQL skills and experience with database administration, queries, and scripting. Experience preferable the below SSRS, PowerBI or other reporting tools. Epicor Service Connect (now Automation Studio) REST API, or other integration tools. Epicor Data Analytics (ADI), Power BI, or other business intelligence tools. Epicor MES, EDD, or other shop floor applications. Epicor CRM, DocStar (ECM), or other related applications. Windows Server, Active Directory, IIS, and network administration. ITIL, ISO, or other IT standards and best practices. We appreciate that few people will have experience with all of the above, this is a guide. Desirable: Familiarity with design and manufacturing would be useful but is not essential. We use Autodesk Products for design engineering and MS365 Disposition (Required critical behaviours): Strong problem-solving skills and attention to detail. Excellent communication and collaboration abilities. Able to explain complex software topics with simplicity Tenacious, passionate and proactive Has a continuous improvement mindset You will report into the Engineering (design) Manager to ensure your continuing professional development needs are appropriately met Attention to detail and able to build robust and well-engineered interfaces, databases and systems to the benchmark industry standards Ability to work independently or as part of a team and manage multiple tasks and priorities. Ability to communicate effectively with technical and non-technical audiences and provide user training and documentation. Ability to work under pressure and meet deadlines. Willingness to learn new technologies and skills and keep up with the latest trends and developments in the ERP field. Please click the APPLY button to submit your CV for this role. Candidates with the relevant experience or job titles of; Technical Support Engineer, IT Support Advisor, IT Customer Support, Technical Support Technician, IT Technician, IT Service Desk Technician, IT Services Support, IT Solutions Support, IT Helpdesk Support, Senior IT Technical Support, IT Systems Engineer, IT Systems Technician, Senior IT Engineer, Systems Administrator, Systems Support, Senior Network Support, Server Support Technician, Helpdesk Support, Senior IT Service Desk Technician, Software Engineer, Senior Helpdesk Support Technician may also be considered for this role.
Are you looking for a new opportunity as a Senior Technical Analyst, within Infrastructure Services? This is a brilliant opportunity for a Senior Technical Analyst, Infrastructure Services, to join our industry leading client based in the Cheshire area! The role will report into the EMEA/ APAC IT Data Centre/Operations Manager, serving as technical experts and participate in or oversee a variety of analytical and technical assignments that provide for problem diagnosis and solutions documentation, implementation, administration, support, and maintenance of a variety of hardware and software products in an information technology infrastructure environment. The role is broadly split between providing day to day operational support for existing infrastructure services and users of those services, and project-based work leading to the development and deployment of new infrastructure services or EOL activities. The role will also have the following responsibilities: Direct research on potential technology solutions. Keep current with the latest technologies. Practice asset management for IT hardware, software, and equipment. Benchmark, analyse, report on, and make recommendations for the improvement and growth of the Regional IT infrastructure and IT systems. Providing support, monitoring and maintenance of UK Data Centre and other EMEA site infrastructure and services for remote associates. Design, implementation, support, monitoring and maintenance of infrastructure software platforms, including but not limited to client operating systems, networking, messaging, reporting platforms and all other software-based systems. The ideal Senior Technical Analyst, Infrastructure Services, based in the Cheshire area, will have previous experience within a similar role, along with: Strong, proven Cisco networking hands-on skills. Knowledge of Windows client O/S and infrastructure platforms in an enterprise environment to include - O Image deployment O Virtualisation (VMware) O Data Protection (Veeam) O BAU & troubleshooting O MFA configuration O Disk encryption technologies O Patching Knowledge of network environments and concepts such as TCP/IP, DHCP, DNS, Active Directory. This is an exciting opportunity for a Senior Technical Analyst, Infrastructure Services, based in the Cheshire area, to join a company where you can develop your career and play an integral role within the business to help it grow. APPLY NOW for the Senior Technical Analyst, Infrastructure Services, based in the Cheshire area by sending your CV to (url removed) or call on (phone number removed) or (phone number removed)
Apr 26, 2024
Full time
Are you looking for a new opportunity as a Senior Technical Analyst, within Infrastructure Services? This is a brilliant opportunity for a Senior Technical Analyst, Infrastructure Services, to join our industry leading client based in the Cheshire area! The role will report into the EMEA/ APAC IT Data Centre/Operations Manager, serving as technical experts and participate in or oversee a variety of analytical and technical assignments that provide for problem diagnosis and solutions documentation, implementation, administration, support, and maintenance of a variety of hardware and software products in an information technology infrastructure environment. The role is broadly split between providing day to day operational support for existing infrastructure services and users of those services, and project-based work leading to the development and deployment of new infrastructure services or EOL activities. The role will also have the following responsibilities: Direct research on potential technology solutions. Keep current with the latest technologies. Practice asset management for IT hardware, software, and equipment. Benchmark, analyse, report on, and make recommendations for the improvement and growth of the Regional IT infrastructure and IT systems. Providing support, monitoring and maintenance of UK Data Centre and other EMEA site infrastructure and services for remote associates. Design, implementation, support, monitoring and maintenance of infrastructure software platforms, including but not limited to client operating systems, networking, messaging, reporting platforms and all other software-based systems. The ideal Senior Technical Analyst, Infrastructure Services, based in the Cheshire area, will have previous experience within a similar role, along with: Strong, proven Cisco networking hands-on skills. Knowledge of Windows client O/S and infrastructure platforms in an enterprise environment to include - O Image deployment O Virtualisation (VMware) O Data Protection (Veeam) O BAU & troubleshooting O MFA configuration O Disk encryption technologies O Patching Knowledge of network environments and concepts such as TCP/IP, DHCP, DNS, Active Directory. This is an exciting opportunity for a Senior Technical Analyst, Infrastructure Services, based in the Cheshire area, to join a company where you can develop your career and play an integral role within the business to help it grow. APPLY NOW for the Senior Technical Analyst, Infrastructure Services, based in the Cheshire area by sending your CV to (url removed) or call on (phone number removed) or (phone number removed)
Senior Technical Analyst, Infrastructure Services Deeside. Are you an IT professional seeking an opportunity to make a significant impact in a dynamic and innovative environment? Look no further! Our company, a leader in design, manufacturing, and MRO services for a diverse range of products, including hydraulic pumps, aircraft holdback bars, and electromechanical controls, is seeking a Senior Technical Analyst, to join their international team. About With nearly 5000 employees across multiple locations in 8 countries, my client offer exciting opportunities for growth and development in engineering, operations & production, and corporate functions. Join them in their mission to enable the safety and prosperity of the world. Job Purpose In this role, you'll serve as a technical expert, participating in analytical and technical assignments to diagnose problems and provide solutions for our information technology infrastructure. You'll play a crucial role in both day-to-day operational support and project-based initiatives to enhance our infrastructure services. Key Duties and Responsibilities: Conduct research on potential technology solutions and stay updated with the latest technologies. Manage IT hardware, software, and equipment assets. Analyze and make recommendations for improving the regional IT infrastructure. Provide support, monitoring, and maintenance for UK Data Centre and EMEA site infrastructure. Design, implement, and support infrastructure software platforms. Develop documentation for computer and networking systems. Serve as a liaison between technical staff, management, and users. Diagnose and resolve computer hardware and software problems. Technical Requirements: Strong Cisco networking skills. Knowledge of Windows client O/S, VMware, Veeam, disk encryption technologies, patching, and more. Familiarity with network environments and concepts such as TCP/IP, DHCP, DNS, Active Directory. Experience with Veeam Backup & Replication. CCNA certification required. Essential Qualifications: Post-secondary certificate/degree in a related field or equivalent experience. Minimum 5 years of relevant experience. Experience, Skills & Knowledge: Technical authority across relevant platforms. Strong leadership skills and excellent communication abilities. Experience with IT service desk software and SLA management. Proactive learner with solid technical skills in MS Technologies. Ability to multitask, prioritize, and solve problems effectively. Personal Qualities: Team player and leader committed to achieving results. Enthusiastic about customer service and continuous improvement. Highly self-motivated with exceptional attention to detail. Comfortable with empowerment, responsibility, and working in high-pressure environments. Willingness to work unsociable hours and travel when required. Possession of a full UK driving licence. If you're ready to take your IT career to the next level and contribute to my clients global success please get in touch with me on (phone number removed)
Apr 26, 2024
Full time
Senior Technical Analyst, Infrastructure Services Deeside. Are you an IT professional seeking an opportunity to make a significant impact in a dynamic and innovative environment? Look no further! Our company, a leader in design, manufacturing, and MRO services for a diverse range of products, including hydraulic pumps, aircraft holdback bars, and electromechanical controls, is seeking a Senior Technical Analyst, to join their international team. About With nearly 5000 employees across multiple locations in 8 countries, my client offer exciting opportunities for growth and development in engineering, operations & production, and corporate functions. Join them in their mission to enable the safety and prosperity of the world. Job Purpose In this role, you'll serve as a technical expert, participating in analytical and technical assignments to diagnose problems and provide solutions for our information technology infrastructure. You'll play a crucial role in both day-to-day operational support and project-based initiatives to enhance our infrastructure services. Key Duties and Responsibilities: Conduct research on potential technology solutions and stay updated with the latest technologies. Manage IT hardware, software, and equipment assets. Analyze and make recommendations for improving the regional IT infrastructure. Provide support, monitoring, and maintenance for UK Data Centre and EMEA site infrastructure. Design, implement, and support infrastructure software platforms. Develop documentation for computer and networking systems. Serve as a liaison between technical staff, management, and users. Diagnose and resolve computer hardware and software problems. Technical Requirements: Strong Cisco networking skills. Knowledge of Windows client O/S, VMware, Veeam, disk encryption technologies, patching, and more. Familiarity with network environments and concepts such as TCP/IP, DHCP, DNS, Active Directory. Experience with Veeam Backup & Replication. CCNA certification required. Essential Qualifications: Post-secondary certificate/degree in a related field or equivalent experience. Minimum 5 years of relevant experience. Experience, Skills & Knowledge: Technical authority across relevant platforms. Strong leadership skills and excellent communication abilities. Experience with IT service desk software and SLA management. Proactive learner with solid technical skills in MS Technologies. Ability to multitask, prioritize, and solve problems effectively. Personal Qualities: Team player and leader committed to achieving results. Enthusiastic about customer service and continuous improvement. Highly self-motivated with exceptional attention to detail. Comfortable with empowerment, responsibility, and working in high-pressure environments. Willingness to work unsociable hours and travel when required. Possession of a full UK driving licence. If you're ready to take your IT career to the next level and contribute to my clients global success please get in touch with me on (phone number removed)
WE ARE VERITONE Veritone (NASDAQ: VERI) designs human-centered AI solutions. Serving customers in the talent acquisition, media, entertainment and public sector industries, Veritone's software and services empower individuals at the world's largest and most recognizable brands to run more efficiently, accelerate decision making and increase profitability. Veritone's leading enterprise AI platform, aiWARE, orchestrates an ever-growing ecosystem of machine learning models, transforming data sources into actionable intelligence. By blending human expertise with AI technology, Veritone advances human potential to help organizations solve problems and achieve more than ever before, enhancing lives everywhere. To learn more, visit . Veritone Hire Technology is the global leader in providing sophisticated, easy-to-use candidate sourcing tools, which help recruiters improve efficiency, increase return on investment, and reduce the cost of online recruitment spend. We integrate, partner, and work with complimentary tech businesses and job boards to make the recruitment process as simple as possible. WHAT YOU'LL DO Be a part of the Veritone Hire product team, reporting to the product's SVP. Establishes, implements, and communicates the strategic direction of the organization's product division. Leads a team of product managers and collaborates closely with the UX, Analytics, and Engineering teams to deliver on the product vision and roadmap Leads the transformation of Product ideas from preliminary stages into actionable concepts, timelines, and Projects while maintaining serious consideration of the financial implications, marketing needs, and overall objectives of the business Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on product-related projects and systems. Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline the Product organization's processes and use of resources and materials. Ensures all prioritization is in line with the Product Vision and Company Objectives Look for improvements in the workflow across the entire Product Lifecycle Defines, measures, and evaluates key metrics related to product performance and provides summaries to executive leadership WHAT YOU'LL NEED 6+ years proven experience as a product manager in a B2B SaaS business; 8+ years in a software environment At least 3 years of managerial experience in leading a Product team in a tech company and liaising with executive leadership Proven experience applying user research and data analysis and translating these into actionable product strategies. Demonstrable experience effectively collaborating with Engineering to deliver product using agile/scrum methodologies A talent for engaging with engineering, you must be able to speak the language of developers. A passion for user experience, with solid instincts around UI and design. Strong organizational and project management skills. Remarkable communication skills. You should be comfortable representing your team and championing projects across the organization and in front of senior leadership, partners, and customers. Experience in working on complex projects with front-end and back-end components- advantage Experience working in an international business with virtual global teams and knowledge of product localization. Prior experience in the HR tech industry or the Recruitment Industry - is advantageous. WHAT WE OFFER A competitive compensation package Equity Grant(s) Employe Stock Purchase Plan (ESPP) Remote first + Hybrid workplace VERI Communities (Affinity Groups) & Belonging Empowerment to build your career journey at Veritone Flexible (Paid) Time Off Benefits Program: medical, dental, vision, and more! Mental health awareness and support An opportunity to be a part of the next big thing in artificial intelligence! OUR CULTURE Loves learning & continuous growth; stays current on marketing trends Can juggle multiple projects, priorities, and deadlines with a positive attitude Comfortable in a fast-paced, small company environment Collaborative and always contributing value Driven to win as a team Remote first workplace Check us out! Veritone is a leading provider of artificial intelligence (AI) technology and solutions. The company's proprietary operating system, aiWARE, orchestrates an expanding ecosystem of machine learning models to transform audio, video and other data sources into actionable intelligence. We love to continuously grow while staying ahead of trends and creating structure in an unstructured world. If you've made it this far and align with our goals, we look forward to reviewing your qualifications! DISCLOSURE Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Should candidates not be normally resident in the UK they must be able to demonstrate their eligibility to work in the UK in accordance with the Asylum and Immigration Act 1999. The successful candidate will be working remote with a hybrid option in the Veritone UK branch located in London.
Apr 25, 2024
Full time
WE ARE VERITONE Veritone (NASDAQ: VERI) designs human-centered AI solutions. Serving customers in the talent acquisition, media, entertainment and public sector industries, Veritone's software and services empower individuals at the world's largest and most recognizable brands to run more efficiently, accelerate decision making and increase profitability. Veritone's leading enterprise AI platform, aiWARE, orchestrates an ever-growing ecosystem of machine learning models, transforming data sources into actionable intelligence. By blending human expertise with AI technology, Veritone advances human potential to help organizations solve problems and achieve more than ever before, enhancing lives everywhere. To learn more, visit . Veritone Hire Technology is the global leader in providing sophisticated, easy-to-use candidate sourcing tools, which help recruiters improve efficiency, increase return on investment, and reduce the cost of online recruitment spend. We integrate, partner, and work with complimentary tech businesses and job boards to make the recruitment process as simple as possible. WHAT YOU'LL DO Be a part of the Veritone Hire product team, reporting to the product's SVP. Establishes, implements, and communicates the strategic direction of the organization's product division. Leads a team of product managers and collaborates closely with the UX, Analytics, and Engineering teams to deliver on the product vision and roadmap Leads the transformation of Product ideas from preliminary stages into actionable concepts, timelines, and Projects while maintaining serious consideration of the financial implications, marketing needs, and overall objectives of the business Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on product-related projects and systems. Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline the Product organization's processes and use of resources and materials. Ensures all prioritization is in line with the Product Vision and Company Objectives Look for improvements in the workflow across the entire Product Lifecycle Defines, measures, and evaluates key metrics related to product performance and provides summaries to executive leadership WHAT YOU'LL NEED 6+ years proven experience as a product manager in a B2B SaaS business; 8+ years in a software environment At least 3 years of managerial experience in leading a Product team in a tech company and liaising with executive leadership Proven experience applying user research and data analysis and translating these into actionable product strategies. Demonstrable experience effectively collaborating with Engineering to deliver product using agile/scrum methodologies A talent for engaging with engineering, you must be able to speak the language of developers. A passion for user experience, with solid instincts around UI and design. Strong organizational and project management skills. Remarkable communication skills. You should be comfortable representing your team and championing projects across the organization and in front of senior leadership, partners, and customers. Experience in working on complex projects with front-end and back-end components- advantage Experience working in an international business with virtual global teams and knowledge of product localization. Prior experience in the HR tech industry or the Recruitment Industry - is advantageous. WHAT WE OFFER A competitive compensation package Equity Grant(s) Employe Stock Purchase Plan (ESPP) Remote first + Hybrid workplace VERI Communities (Affinity Groups) & Belonging Empowerment to build your career journey at Veritone Flexible (Paid) Time Off Benefits Program: medical, dental, vision, and more! Mental health awareness and support An opportunity to be a part of the next big thing in artificial intelligence! OUR CULTURE Loves learning & continuous growth; stays current on marketing trends Can juggle multiple projects, priorities, and deadlines with a positive attitude Comfortable in a fast-paced, small company environment Collaborative and always contributing value Driven to win as a team Remote first workplace Check us out! Veritone is a leading provider of artificial intelligence (AI) technology and solutions. The company's proprietary operating system, aiWARE, orchestrates an expanding ecosystem of machine learning models to transform audio, video and other data sources into actionable intelligence. We love to continuously grow while staying ahead of trends and creating structure in an unstructured world. If you've made it this far and align with our goals, we look forward to reviewing your qualifications! DISCLOSURE Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Should candidates not be normally resident in the UK they must be able to demonstrate their eligibility to work in the UK in accordance with the Asylum and Immigration Act 1999. The successful candidate will be working remote with a hybrid option in the Veritone UK branch located in London.
At CV-Library we have a clear vision, we want to help the world to work by matching job seekers and businesses on the global platform they need to succeed. Our mission is also clear for all our team, we help people find jobs and develop their careers and we help businesses find the talent they need to succeed. This also applies to our own businesses within the CV-Library group too! We ensure that every piece of work we do at CV-Library ensures we can achieve this, it makes us who we are! We have a fun and vibrant culture where results are expected, recognised, and rewarded. Our people make us who we are, we also happen to be a very talented bunch! Your role in our Mission: As a hands-on Director of Product Design, you'll lead and grow a team of talented Product Designers who work across our portfolio of platform and customer product experiences. You'll set the strategy and design standards; create order out of uncertainty. You will encourage the team and the wider organisation to join you in your pursuit of uncompromising product quality through coaching, mentoring and strong communication - becoming the face and voice of User Experience Design for CV Library. Your work will touch millions of end-users. Lead, grow and encourage an impactful team to deliver market leading product design solutions. Develop and drive adoption of design standards, compelling user experience vision, strategy and success metrics. Collaborate and foster positive relationships with product, engineering and go-to-market teams to ensure design continuity across the business. Be a role model and mentor for outstanding visual and interaction design practice and a champion for design thinking. Use both qualitative and quantitative data and insight to drive design solutions. Lead and facilitate idea generation and evaluation with partners, and mentor others in doing so. Guide the design of components and patterns; drive optimisations for flexibility, re-use/scale, usability, performance, brand distinction and visual appeal. Develop persuasive communication materials and storytelling techniques that establish and build understanding, confidence and long term trust. Make effective use of design feedback and guide others on the best approaches for clear, concise, useable and organised communication Requirements 8+ years experience in Product Design, with 2+ years in a Head of Design or Design leadership position in a high growth B2B or B2C business. A proven background in delivering world class business or consumer facing products with a portfolio of UX-focused work samples for web and mobile applications. Experience building and managing product design teams with the ability to balance leadership and hands-on requirements, leading by example throughout the product design and development lifecycle. You relentlessly strive for better' and are comfortable introducing new ways of working, identifying industry and market trends and best practice to enable development of outstanding user-centric products. A history of successful collaboration with technical and commercial partners. Strong core visual and interaction design skills with a focus on prototyping, front-end presentation technology, and user-centered design methods. Solid understanding of accessible design.
Apr 24, 2024
Full time
At CV-Library we have a clear vision, we want to help the world to work by matching job seekers and businesses on the global platform they need to succeed. Our mission is also clear for all our team, we help people find jobs and develop their careers and we help businesses find the talent they need to succeed. This also applies to our own businesses within the CV-Library group too! We ensure that every piece of work we do at CV-Library ensures we can achieve this, it makes us who we are! We have a fun and vibrant culture where results are expected, recognised, and rewarded. Our people make us who we are, we also happen to be a very talented bunch! Your role in our Mission: As a hands-on Director of Product Design, you'll lead and grow a team of talented Product Designers who work across our portfolio of platform and customer product experiences. You'll set the strategy and design standards; create order out of uncertainty. You will encourage the team and the wider organisation to join you in your pursuit of uncompromising product quality through coaching, mentoring and strong communication - becoming the face and voice of User Experience Design for CV Library. Your work will touch millions of end-users. Lead, grow and encourage an impactful team to deliver market leading product design solutions. Develop and drive adoption of design standards, compelling user experience vision, strategy and success metrics. Collaborate and foster positive relationships with product, engineering and go-to-market teams to ensure design continuity across the business. Be a role model and mentor for outstanding visual and interaction design practice and a champion for design thinking. Use both qualitative and quantitative data and insight to drive design solutions. Lead and facilitate idea generation and evaluation with partners, and mentor others in doing so. Guide the design of components and patterns; drive optimisations for flexibility, re-use/scale, usability, performance, brand distinction and visual appeal. Develop persuasive communication materials and storytelling techniques that establish and build understanding, confidence and long term trust. Make effective use of design feedback and guide others on the best approaches for clear, concise, useable and organised communication Requirements 8+ years experience in Product Design, with 2+ years in a Head of Design or Design leadership position in a high growth B2B or B2C business. A proven background in delivering world class business or consumer facing products with a portfolio of UX-focused work samples for web and mobile applications. Experience building and managing product design teams with the ability to balance leadership and hands-on requirements, leading by example throughout the product design and development lifecycle. You relentlessly strive for better' and are comfortable introducing new ways of working, identifying industry and market trends and best practice to enable development of outstanding user-centric products. A history of successful collaboration with technical and commercial partners. Strong core visual and interaction design skills with a focus on prototyping, front-end presentation technology, and user-centered design methods. Solid understanding of accessible design.
UR/UX Consultant Location: Based at client locations or working remotely. Salary: Negotiable, DoE, plus company benefits. Could you be Triad's next "Rising Star of the Year?" Our very own UCD Consultant Lucy Harvey was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Glassdoor scores Triad at a whopping 4.6/5. 98% of our staff say they'd recommend Triad to a friend. 100% CEO approval. "From day one, I've felt a sense of support and community working at Triad. The range of projects and flexibility to try different roles means I can forge my own career path with the support of my peers." Triad Group Plc is an IT consultancy company, and we are looking to complement our team with an experienced UX/UR Consultant. This is an exciting time to join Triad, as we embark on the next phase of our journey to becoming the UK's favourite technology company by 2025. Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a UX/UR Consultant at Triad, you will play a significant role in our client assignments. You will seek to align multiple perspectives by providing coherent views of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX working with IT project teams is essential. Key Responsibilities: Conduct User Research establishing user needs, highlighting pain points and seeking opportunities to improve user experiences. Produce research plans containing appropriate methods to address the research problems. Describe User Personas. Define Customer/User Journeys. Develop wireframes and interactive prototypes - low and high fidelity as required (using tools such as Adobe XD, Axure, and Balsamiq). Conduct user testing and gather feedback. Work with Users, Product Owners, Business Stakeholders, Technical Teams and Business Analysts collaboratively. Create sitemaps and style guides (desirable). Create user-friendly and intuitive user experiences. Actively seeking feedback on designs and encouraging constructive criticism from the stakeholders. Research for, and design of the Information Architecture (desirable). Keep track of industry trends and act as a thought leader in UX for Triad, inside and outside of the company (desirable). Skills and Experience: Strong portfolio of successful UX in IT projects (required) and website designs & build (desirable). Demonstrable experience in User-Centred Design. Experience in conducting research using a variety of methods. Experience and understanding of using Agile frameworks to deliver IT solutions. Experience in conducting usability testing and feeding back insights to the project. HTML, CSS and JavaScript (desirable). GDS (Government Digital Service) experience (desirable). Experience in designing systems for users with digital accessibility needs (including an understanding of WCAG2). Working for Triad Triad defines, designs and delivers digital solutions. We work with customers to understand their business and technology challenges. Our award-winning 30-year track record of success spans the public, private and third sectors. As part of our team, you will work in a consultative way in partnership with clients, ensuring that clients' needs are met, and projects are a success. Tell me more about Triad Whether it is advice and guidance, project and product delivery, or additional capacity and expertise, we pride ourselves in the service we deliver to our clients and how we understand their business and technology challenges. We have a flat management structure and avoid unnecessary hierarchy. Our team culture provides autonomy and helps facilitate a creative and innovative environment to help us solve complex problems. The enthusiasm we see across our project teams demonstrates our collective desire to exceed expectations. What you will get: 25 days annual leave, excluding bank holidays. Matched pension contributions of 5%. Free private health care and medical cover with Bupa (taxable as a benefit). PerkBox membership. Gym membership (up to 40 per month towards membership) plus free membership at Lakeshore Fitness in Milton Keynes. Cycle-to-work scheme. Free health and wellbeing services (AIG Smart Health and Canada Life WeCare). Triad's commitment to you As a growing company, we know that it is our people that fuel our success. So, we are always here to help you grow your skillset. We are an inclusive and successful team, ambitious for our company and all employees. Our working environment is one of mutual respect and free from discrimination. Creative free-thinking is encouraged, and your development is always our priority. As part of the Triad team, you will get many opportunities to learn and develop your skills. We understand that we all need to keep ourselves up to date with the latest skillset and technology, so we offer continuous training and development, whether this is specific Microsoft Certifications, learning a new programming language or simple online self-training. You will be given time throughout the year to dedicate to training and growth. Triad invests year on year in our consultants' training, this is tailored per consultant based on their training and personal development needs. Triad is committed to the development of our consultants, and with this in mind, Triad has recently introduced Udemy Business across the whole organisation! You will have 24/7 access to thousands of top-rated courses, from coding to presentation skills to AWS, marketing, yoga, and more. What do our colleagues have to say? Please see for yourself on Glass Door and our "Day in the Life" videos at the top of our Jobs Page Our selection process After applying for the role, our in-house talent team will make direct contact with you to introduce Triad, discuss the role, and gather some basic information from you. If you satisfy the requirements for the role and are keen to proceed, we submit your application and CV for review. If shortlisted, we will invite you for an interview with our Head of BA & UX. This will include a career review, explore mutual cultural fit, and give you an opportunity to ask questions. Successful applicants will then be called for a workshop and interview session with two of our principal consultants, for which a candidate pack will be provided beforehand. This is divided into two segments, a 1-hour workshop and a 40-minute traditional Q&A session, and a further opportunity for you to ask questions. Occasionally there will be a final stage interview with our Client Services Director. We expect to be interviewing and progressing candidates through to the offer stage within 2-3 weeks of the initial conversation. Interested? Please contact Ryan Jordan for the full job description or submit your application now. Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident employer.
Apr 24, 2024
Full time
UR/UX Consultant Location: Based at client locations or working remotely. Salary: Negotiable, DoE, plus company benefits. Could you be Triad's next "Rising Star of the Year?" Our very own UCD Consultant Lucy Harvey was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Glassdoor scores Triad at a whopping 4.6/5. 98% of our staff say they'd recommend Triad to a friend. 100% CEO approval. "From day one, I've felt a sense of support and community working at Triad. The range of projects and flexibility to try different roles means I can forge my own career path with the support of my peers." Triad Group Plc is an IT consultancy company, and we are looking to complement our team with an experienced UX/UR Consultant. This is an exciting time to join Triad, as we embark on the next phase of our journey to becoming the UK's favourite technology company by 2025. Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a UX/UR Consultant at Triad, you will play a significant role in our client assignments. You will seek to align multiple perspectives by providing coherent views of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX working with IT project teams is essential. Key Responsibilities: Conduct User Research establishing user needs, highlighting pain points and seeking opportunities to improve user experiences. Produce research plans containing appropriate methods to address the research problems. Describe User Personas. Define Customer/User Journeys. Develop wireframes and interactive prototypes - low and high fidelity as required (using tools such as Adobe XD, Axure, and Balsamiq). Conduct user testing and gather feedback. Work with Users, Product Owners, Business Stakeholders, Technical Teams and Business Analysts collaboratively. Create sitemaps and style guides (desirable). Create user-friendly and intuitive user experiences. Actively seeking feedback on designs and encouraging constructive criticism from the stakeholders. Research for, and design of the Information Architecture (desirable). Keep track of industry trends and act as a thought leader in UX for Triad, inside and outside of the company (desirable). Skills and Experience: Strong portfolio of successful UX in IT projects (required) and website designs & build (desirable). Demonstrable experience in User-Centred Design. Experience in conducting research using a variety of methods. Experience and understanding of using Agile frameworks to deliver IT solutions. Experience in conducting usability testing and feeding back insights to the project. HTML, CSS and JavaScript (desirable). GDS (Government Digital Service) experience (desirable). Experience in designing systems for users with digital accessibility needs (including an understanding of WCAG2). Working for Triad Triad defines, designs and delivers digital solutions. We work with customers to understand their business and technology challenges. Our award-winning 30-year track record of success spans the public, private and third sectors. As part of our team, you will work in a consultative way in partnership with clients, ensuring that clients' needs are met, and projects are a success. Tell me more about Triad Whether it is advice and guidance, project and product delivery, or additional capacity and expertise, we pride ourselves in the service we deliver to our clients and how we understand their business and technology challenges. We have a flat management structure and avoid unnecessary hierarchy. Our team culture provides autonomy and helps facilitate a creative and innovative environment to help us solve complex problems. The enthusiasm we see across our project teams demonstrates our collective desire to exceed expectations. What you will get: 25 days annual leave, excluding bank holidays. Matched pension contributions of 5%. Free private health care and medical cover with Bupa (taxable as a benefit). PerkBox membership. Gym membership (up to 40 per month towards membership) plus free membership at Lakeshore Fitness in Milton Keynes. Cycle-to-work scheme. Free health and wellbeing services (AIG Smart Health and Canada Life WeCare). Triad's commitment to you As a growing company, we know that it is our people that fuel our success. So, we are always here to help you grow your skillset. We are an inclusive and successful team, ambitious for our company and all employees. Our working environment is one of mutual respect and free from discrimination. Creative free-thinking is encouraged, and your development is always our priority. As part of the Triad team, you will get many opportunities to learn and develop your skills. We understand that we all need to keep ourselves up to date with the latest skillset and technology, so we offer continuous training and development, whether this is specific Microsoft Certifications, learning a new programming language or simple online self-training. You will be given time throughout the year to dedicate to training and growth. Triad invests year on year in our consultants' training, this is tailored per consultant based on their training and personal development needs. Triad is committed to the development of our consultants, and with this in mind, Triad has recently introduced Udemy Business across the whole organisation! You will have 24/7 access to thousands of top-rated courses, from coding to presentation skills to AWS, marketing, yoga, and more. What do our colleagues have to say? Please see for yourself on Glass Door and our "Day in the Life" videos at the top of our Jobs Page Our selection process After applying for the role, our in-house talent team will make direct contact with you to introduce Triad, discuss the role, and gather some basic information from you. If you satisfy the requirements for the role and are keen to proceed, we submit your application and CV for review. If shortlisted, we will invite you for an interview with our Head of BA & UX. This will include a career review, explore mutual cultural fit, and give you an opportunity to ask questions. Successful applicants will then be called for a workshop and interview session with two of our principal consultants, for which a candidate pack will be provided beforehand. This is divided into two segments, a 1-hour workshop and a 40-minute traditional Q&A session, and a further opportunity for you to ask questions. Occasionally there will be a final stage interview with our Client Services Director. We expect to be interviewing and progressing candidates through to the offer stage within 2-3 weeks of the initial conversation. Interested? Please contact Ryan Jordan for the full job description or submit your application now. Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident employer.
Product Director (salary from £100,000) At Immediate, we're home to some of the biggest and most loved consumer brands in the UK, including Radio Times, Good Food and Gardeners World. Our trusted, quality content reaches millions of people a month across digital, print, video, podcasts, apps and live events. We're the destination for people looking to get more from the things they love. We help inspire them; deepening their knowledge, skills and fuelling their passions, to enjoy more of what life has to offer. Whether it's the big things, or the little things; from reaching fitness goals to savouring good food, cultivating outdoor, or indoor, spaces, or enjoying the latest TV sensation with loved ones - we help bring our audiences joy! About the role Immediate is a dynamic and innovative multimedia content and services company, at the forefront of delivering engaging experiences to a diverse audience. As a Product Director within our Product & Technology Group, you will play a pivotal role in shaping the future of digital experiences. In this influential position, you will spearhead innovation, steering the development of products that enhance the digital experience for millions of users across our leading brands. Our ambitious goal is to construct a Platform that not only enhances audience engagement with our content but also provides daily-use tools and services, adding significant value to our users. We are on the lookout for a visionary leader with a track record in elevating consumer-facing web and app propositions. As the head of IM's Product Team, your daily mission will be to propel our products to new heights. This entails a focus on a nuanced understanding of the user experience, backed by customer data. Your expertise should extend to web/app functionality, advertising, and marketing technology, all working seamlessly to drive user engagement and satisfaction. If you're ready to shape the future of digital experiences, we want you on our team. As a Product Director you will; Lead the strategic direction of Immediate's digital product portfolio, aligning it with our mission and audience engagement and monetisation goals, owning the digital product vision Collaborate closely with cross-functional teams, including Delivery, Editorial, Engineering, and Marketing, to deliver cutting-edge digital experiences on Web and Mobile platforms Define and prioritize product features, enhancements, and improvements based on data-driven insights, market trends, and user feedback Manage the entire product lifecycle from concept to launch Conduct thorough market analysis and competitive research to identify opportunities for growth and innovation Develop and track key performance indicators (KPIs) to measure the success and consumer and environmental impact of our products Foster a culture of innovation and excellence within the product team, mentoring and guiding product managers and designers Act as a passionate advocate for our products, presenting strategies and updates to internal and external stakeholders Collaborate with Sales and Customer Support teams to gather valuable customer insights and address product-related needs and concerns Raise the bar, an eye for detail in everything from design to numbers is essential as we invest further in digital growth Spearhead innovation initiatives, taking charge of product development to enhance the digital experience across our leading brands Contribute to our ambitious goal of constructing a Platform that not only boosts audience engagement but also delivers daily-use tools and services, adding substantial value to our users Proven track record of successfully leading and launching innovative digital web and App products, preferably with advertising/subscription funded Media app experience Exceptional analytical, problem-solving, and communication skills Familiarity with Agile product development methodologies Proficiency in using product management tools and software Substantial experience in a leadership role, driving innovation in consumer-facing web and app propositions Proven track record in elevating consumer-facing web and app propositions, ensuring our products stand out in the market Strong track record of success in product development and strategic vision In-depth knowledge of web/app functionality, advertising, and marketing technology Able to utilise a nuanced understanding of user experiences, grounded in customer data, to inform strategic decisions and product enhancements Exceptional leadership and team management skills A relaxed working environment with regular socials including a summer festival Immediate Community webinars, well-being initiatives and Mental Health First aiders 25 days holiday plus a day for your birthday. Our offices will be closed between Christmas and New Year's which are in addition to your annual entitlement Tailored training and development through our Love Learning platform A progressive and transparent culture with clear career progression Flexible / hybrid working plus early finish Fridays Cycle to work scheme Enhanced Family Policies including paternity, adoption and surrogacy leave. We also provide a pregnancy loss, fertility, and carers policy Competitive pension plans and Life Assurance A newly renovated modern office with lots of collaborative spaces We pride ourselves on our open, collaborative, and dynamic culture. This encourages our people to thrive, and give their best whilst being supported, developed, and nurtured. As we care about our people, our environment, and the impact we make, we have an active Diversity & Inclusion network, comprehensive well-being programmes, and clear sustainability strategies. Diversity, equity and inclusion are at the heart of all our values and leadership behaviours to ensure Immediate remains a place where everyone feels included and empowered; We care We succeed together We enjoy the ride We are bold We never settle We get on with it People are at the heart of our business and creating a diverse and inclusive working environment is extremely important to us. Immediate is an equal opportunities employer. We'll never treat anyone less favourably because of their sex, gender reassignment, pregnancy and maternity, marital/civil partnerships, sexual orientation, race, nationality, ethnic origin, age, religion or belief or disability. We're also committed to supporting applications from those who are returning to work following a career break, maternity leave or caring responsibilities.
Apr 23, 2024
Full time
Product Director (salary from £100,000) At Immediate, we're home to some of the biggest and most loved consumer brands in the UK, including Radio Times, Good Food and Gardeners World. Our trusted, quality content reaches millions of people a month across digital, print, video, podcasts, apps and live events. We're the destination for people looking to get more from the things they love. We help inspire them; deepening their knowledge, skills and fuelling their passions, to enjoy more of what life has to offer. Whether it's the big things, or the little things; from reaching fitness goals to savouring good food, cultivating outdoor, or indoor, spaces, or enjoying the latest TV sensation with loved ones - we help bring our audiences joy! About the role Immediate is a dynamic and innovative multimedia content and services company, at the forefront of delivering engaging experiences to a diverse audience. As a Product Director within our Product & Technology Group, you will play a pivotal role in shaping the future of digital experiences. In this influential position, you will spearhead innovation, steering the development of products that enhance the digital experience for millions of users across our leading brands. Our ambitious goal is to construct a Platform that not only enhances audience engagement with our content but also provides daily-use tools and services, adding significant value to our users. We are on the lookout for a visionary leader with a track record in elevating consumer-facing web and app propositions. As the head of IM's Product Team, your daily mission will be to propel our products to new heights. This entails a focus on a nuanced understanding of the user experience, backed by customer data. Your expertise should extend to web/app functionality, advertising, and marketing technology, all working seamlessly to drive user engagement and satisfaction. If you're ready to shape the future of digital experiences, we want you on our team. As a Product Director you will; Lead the strategic direction of Immediate's digital product portfolio, aligning it with our mission and audience engagement and monetisation goals, owning the digital product vision Collaborate closely with cross-functional teams, including Delivery, Editorial, Engineering, and Marketing, to deliver cutting-edge digital experiences on Web and Mobile platforms Define and prioritize product features, enhancements, and improvements based on data-driven insights, market trends, and user feedback Manage the entire product lifecycle from concept to launch Conduct thorough market analysis and competitive research to identify opportunities for growth and innovation Develop and track key performance indicators (KPIs) to measure the success and consumer and environmental impact of our products Foster a culture of innovation and excellence within the product team, mentoring and guiding product managers and designers Act as a passionate advocate for our products, presenting strategies and updates to internal and external stakeholders Collaborate with Sales and Customer Support teams to gather valuable customer insights and address product-related needs and concerns Raise the bar, an eye for detail in everything from design to numbers is essential as we invest further in digital growth Spearhead innovation initiatives, taking charge of product development to enhance the digital experience across our leading brands Contribute to our ambitious goal of constructing a Platform that not only boosts audience engagement but also delivers daily-use tools and services, adding substantial value to our users Proven track record of successfully leading and launching innovative digital web and App products, preferably with advertising/subscription funded Media app experience Exceptional analytical, problem-solving, and communication skills Familiarity with Agile product development methodologies Proficiency in using product management tools and software Substantial experience in a leadership role, driving innovation in consumer-facing web and app propositions Proven track record in elevating consumer-facing web and app propositions, ensuring our products stand out in the market Strong track record of success in product development and strategic vision In-depth knowledge of web/app functionality, advertising, and marketing technology Able to utilise a nuanced understanding of user experiences, grounded in customer data, to inform strategic decisions and product enhancements Exceptional leadership and team management skills A relaxed working environment with regular socials including a summer festival Immediate Community webinars, well-being initiatives and Mental Health First aiders 25 days holiday plus a day for your birthday. Our offices will be closed between Christmas and New Year's which are in addition to your annual entitlement Tailored training and development through our Love Learning platform A progressive and transparent culture with clear career progression Flexible / hybrid working plus early finish Fridays Cycle to work scheme Enhanced Family Policies including paternity, adoption and surrogacy leave. We also provide a pregnancy loss, fertility, and carers policy Competitive pension plans and Life Assurance A newly renovated modern office with lots of collaborative spaces We pride ourselves on our open, collaborative, and dynamic culture. This encourages our people to thrive, and give their best whilst being supported, developed, and nurtured. As we care about our people, our environment, and the impact we make, we have an active Diversity & Inclusion network, comprehensive well-being programmes, and clear sustainability strategies. Diversity, equity and inclusion are at the heart of all our values and leadership behaviours to ensure Immediate remains a place where everyone feels included and empowered; We care We succeed together We enjoy the ride We are bold We never settle We get on with it People are at the heart of our business and creating a diverse and inclusive working environment is extremely important to us. Immediate is an equal opportunities employer. We'll never treat anyone less favourably because of their sex, gender reassignment, pregnancy and maternity, marital/civil partnerships, sexual orientation, race, nationality, ethnic origin, age, religion or belief or disability. We're also committed to supporting applications from those who are returning to work following a career break, maternity leave or caring responsibilities.
Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt's Enterprise Identity Cloud gives customers unparalleled visibility, control and intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work. We are looking for an IAM Architect to design, deploy, configure, and implement its leading Identity Governance (IGA) solution based on customer requirements. As an expert in deploying Identity Governance solutions, the primary responsibility will be to deploy a solution to meet customer requirements. Desirable exposure: Application, data and infrastructure governance, experience with legacy on-premise or modern cloud IGA offerings, leadership exposure managing teams of 4+ developers, hands-on development, customization and solution experience on one or more Identity Management solution suite, depth of understanding in Identity Management and Governance use cases, etc. The Lead Consultant/Architect will adopt a leading role in large Identity Governance and Administration projects across EMEA. You will be responsible for the overall design and implementation work using Saviynt and will require skills in IT, Business process automation and Security Compliance standards. The Consultant is expected to lead and coordinate all delivery efforts including defining project scope, assessment of current implementation, defining project structure, technical design, implementation, operations etc. As a leader in the team, you will need to provide support and knowledge transfer to other team members by using every person strengths and helping them to develop. Main responsibility is to deliver quality work, to high standards and on time. WHAT YOU WILL BE DOING Advise Saviynt's Customers and Partners by providing technical expertise and real-life experience in creating solutions, designs, proof of concept and implementation of Saviynt Enterprise Identity Cloud (EIC) Responsible for analyzing and translating business requirements into technical design Advocate time to value by adopting industry standard use cases and solutions that are supported out of the box by the Saviynt EIC platform Drive customer health by reviewing and remediating the core configurations of the Saviynt implementation that does not align with the Saviynt best practices Engage with client architects to build Identity roadmap that focuses on short term and long term outcomes and leads to stronger adoption of Saviynt EIC platform Conduct research and use knowledge of competitive solutions to effectively address and dispel customer objections Build repeatable artifacts, share learnings with the rest of the team, perform peer reviews and provide thought leadership Resolve technical issues through debugging, research, and investigation Ensures delivery of high-quality product on time and within budget Provide technical oversight and direction to mid-level and junior Engineers Train and Groom top talent to be experts in technology and IAM in general WHAT YOU BRING Bachelor's degree or an equivalent experience 6+ years of industry experience in design, development, customization, configuration, deployment of any Identity Management and Governance products Thorough domain knowledge on the below areas of IAG User Lifecycle Management, Provisioning, and Reconciliation Auditing, Reporting and user activity Monitoring Access Certification SOD Cloud Security Hands on experience with one or more programming languages like Java/J2EE and strong knowledge of RDBMS, SQL and Elastic Search Knowledge of Web Services (REST/SOAP), Directories, etc. Experience in Unix Shell/Perl scripting, Batch Jobs Direct customer interaction and management skills Experience with RFP responses and proposals Strong technical presentation and communication skills, both verbal and written Must be able to thrive in a fast-paced, high energy environment Ability to work independently, adapt quickly, and maintain a positive attitude Good to have Knowledge of security/authorization model of popular enterprise and SaaS applications like SAP, Oracle EBS, Salesforce, Box, etc. Startup/ Consulting Experience Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us! Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Apr 23, 2024
Full time
Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt's Enterprise Identity Cloud gives customers unparalleled visibility, control and intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work. We are looking for an IAM Architect to design, deploy, configure, and implement its leading Identity Governance (IGA) solution based on customer requirements. As an expert in deploying Identity Governance solutions, the primary responsibility will be to deploy a solution to meet customer requirements. Desirable exposure: Application, data and infrastructure governance, experience with legacy on-premise or modern cloud IGA offerings, leadership exposure managing teams of 4+ developers, hands-on development, customization and solution experience on one or more Identity Management solution suite, depth of understanding in Identity Management and Governance use cases, etc. The Lead Consultant/Architect will adopt a leading role in large Identity Governance and Administration projects across EMEA. You will be responsible for the overall design and implementation work using Saviynt and will require skills in IT, Business process automation and Security Compliance standards. The Consultant is expected to lead and coordinate all delivery efforts including defining project scope, assessment of current implementation, defining project structure, technical design, implementation, operations etc. As a leader in the team, you will need to provide support and knowledge transfer to other team members by using every person strengths and helping them to develop. Main responsibility is to deliver quality work, to high standards and on time. WHAT YOU WILL BE DOING Advise Saviynt's Customers and Partners by providing technical expertise and real-life experience in creating solutions, designs, proof of concept and implementation of Saviynt Enterprise Identity Cloud (EIC) Responsible for analyzing and translating business requirements into technical design Advocate time to value by adopting industry standard use cases and solutions that are supported out of the box by the Saviynt EIC platform Drive customer health by reviewing and remediating the core configurations of the Saviynt implementation that does not align with the Saviynt best practices Engage with client architects to build Identity roadmap that focuses on short term and long term outcomes and leads to stronger adoption of Saviynt EIC platform Conduct research and use knowledge of competitive solutions to effectively address and dispel customer objections Build repeatable artifacts, share learnings with the rest of the team, perform peer reviews and provide thought leadership Resolve technical issues through debugging, research, and investigation Ensures delivery of high-quality product on time and within budget Provide technical oversight and direction to mid-level and junior Engineers Train and Groom top talent to be experts in technology and IAM in general WHAT YOU BRING Bachelor's degree or an equivalent experience 6+ years of industry experience in design, development, customization, configuration, deployment of any Identity Management and Governance products Thorough domain knowledge on the below areas of IAG User Lifecycle Management, Provisioning, and Reconciliation Auditing, Reporting and user activity Monitoring Access Certification SOD Cloud Security Hands on experience with one or more programming languages like Java/J2EE and strong knowledge of RDBMS, SQL and Elastic Search Knowledge of Web Services (REST/SOAP), Directories, etc. Experience in Unix Shell/Perl scripting, Batch Jobs Direct customer interaction and management skills Experience with RFP responses and proposals Strong technical presentation and communication skills, both verbal and written Must be able to thrive in a fast-paced, high energy environment Ability to work independently, adapt quickly, and maintain a positive attitude Good to have Knowledge of security/authorization model of popular enterprise and SaaS applications like SAP, Oracle EBS, Salesforce, Box, etc. Startup/ Consulting Experience Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us! Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Responsive Engineering
Newcastle Upon Tyne, Tyne And Wear
Job title: Epicor ERP Systems Administrator Location : Newcastle upon Tyne Salary: £32,000 - £38,000 per year - Depending on experience. Job Type: Full-time, permanent. About the Role: We are looking for an experienced and motivated Epicor ERP systems administrator to join our IT team and support our finance, planning, supply chain and manufacturing operations. You will be responsible for maintaining, troubleshooting, and enhancing our Epicor ERP system and related applications, ensuring optimal performance and security. You will also provide technical support and training to end-users and collaborate with other IT staff and business stakeholders on system development and improvement projects. As a relatively green field site, this is a great role for someone wishing to step up to the next level, or an experienced systems admin. wishing to own and create this new capability layer as part of our overall technology roadmap. Key Responsibilities: Provide first and second level technical support for Epicor ERP system and related applications and resolve issues in a timely and professional manner. Manage Epicor ERP system security and user access and ensure compliance with company policies. Plan, test, and deploy Epicor ERP releases, upgrades, patches, and enhancements, and ensure minimal disruption to business operations. Develop and maintain custom solutions within or integrated with Epicor ERP system, using tools such as BAQs, BPMs, dashboards, SSRS reports, Service Connect, REST API, etc. Monitor and optimise Epicor ERP system performance, availability, and backup, and troubleshoot any errors or issues. Maintain and update Epicor ERP system documentation, configuration, and inventory, and follow change management procedures. Collaborate with other IT staff and business stakeholders on system development and improvement projects, and provide input and feedback on system requirements, design, testing, and deployment. Research and recommend new approaches and technologies to improve Epicor ERP system functionality, efficiency, and security. Provide user training and education on Epicor ERP system use, capabilities, and best practices, and create user manuals and guides. Stay updated on the latest Epicor ERP system features, updates, and trends, and participate in Epicor user groups, forums, and events. Qualifications, Skills and Experience: Bachelor's degree in information technology, computer science, or a related field (or equivalent work experience). Proven experience as an Epicor ERP systems administrator preferably in a manufacturing setting, and with version 10 or above. In-depth knowledge of Epicor ERP system architecture and functionality, including modules, workflows, customizations, integrations, and reporting. Strong SQL skills and experience with database administration, queries, and scripting. Experience preferable the below SSRS, PowerBI or other reporting tools. Epicor Service Connect (now Automation Studio) REST API, or other integration tools. Epicor Data Analytics (ADI), Power BI, or other business intelligence tools. Epicor MES, EDD, or other shop floor applications. Epicor CRM, DocStar (ECM), or other related applications. Windows Server, Active Directory, IIS, and network administration. ITIL, ISO, or other IT standards and best practices. We appreciate that few people will have experience with all of the above, this is a guide. Desirable: Familiarity with design and manufacturing would be useful but is not essential. We use Autodesk Products for design engineering and MS365 Disposition (Required critical behaviours): Strong problem-solving skills and attention to detail. Excellent communication and collaboration abilities. Able to explain complex software topics with simplicity Tenacious, passionate and proactive Has a continuous improvement mindset You will report into the Engineering (design) Manager to ensure your continuing professional development needs are appropriately met Attention to detail and able to build robust and well-engineered interfaces, databases and systems to the benchmark industry standards Ability to work independently or as part of a team and manage multiple tasks and priorities. Ability to communicate effectively with technical and non-technical audiences and provide user training and documentation. Ability to work under pressure and meet deadlines. Willingness to learn new technologies and skills and keep up with the latest trends and developments in the ERP field. Please click the APPLY button to submit your CV for this role. Candidates with the relevant experience or job titles of; Technical Support Engineer, IT Support Advisor, IT Customer Support, Technical Support Technician, IT Technician, IT Service Desk Technician, IT Services Support, IT Solutions Support, IT Helpdesk Support, Senior IT Technical Support, IT Systems Engineer, IT Systems Technician, Senior IT Engineer, Systems Administrator, Systems Support, Senior Network Support, Server Support Technician, Helpdesk Support, Senior IT Service Desk Technician, Software Engineer, Senior Helpdesk Support Technician may also be considered for this role.
Apr 18, 2024
Full time
Job title: Epicor ERP Systems Administrator Location : Newcastle upon Tyne Salary: £32,000 - £38,000 per year - Depending on experience. Job Type: Full-time, permanent. About the Role: We are looking for an experienced and motivated Epicor ERP systems administrator to join our IT team and support our finance, planning, supply chain and manufacturing operations. You will be responsible for maintaining, troubleshooting, and enhancing our Epicor ERP system and related applications, ensuring optimal performance and security. You will also provide technical support and training to end-users and collaborate with other IT staff and business stakeholders on system development and improvement projects. As a relatively green field site, this is a great role for someone wishing to step up to the next level, or an experienced systems admin. wishing to own and create this new capability layer as part of our overall technology roadmap. Key Responsibilities: Provide first and second level technical support for Epicor ERP system and related applications and resolve issues in a timely and professional manner. Manage Epicor ERP system security and user access and ensure compliance with company policies. Plan, test, and deploy Epicor ERP releases, upgrades, patches, and enhancements, and ensure minimal disruption to business operations. Develop and maintain custom solutions within or integrated with Epicor ERP system, using tools such as BAQs, BPMs, dashboards, SSRS reports, Service Connect, REST API, etc. Monitor and optimise Epicor ERP system performance, availability, and backup, and troubleshoot any errors or issues. Maintain and update Epicor ERP system documentation, configuration, and inventory, and follow change management procedures. Collaborate with other IT staff and business stakeholders on system development and improvement projects, and provide input and feedback on system requirements, design, testing, and deployment. Research and recommend new approaches and technologies to improve Epicor ERP system functionality, efficiency, and security. Provide user training and education on Epicor ERP system use, capabilities, and best practices, and create user manuals and guides. Stay updated on the latest Epicor ERP system features, updates, and trends, and participate in Epicor user groups, forums, and events. Qualifications, Skills and Experience: Bachelor's degree in information technology, computer science, or a related field (or equivalent work experience). Proven experience as an Epicor ERP systems administrator preferably in a manufacturing setting, and with version 10 or above. In-depth knowledge of Epicor ERP system architecture and functionality, including modules, workflows, customizations, integrations, and reporting. Strong SQL skills and experience with database administration, queries, and scripting. Experience preferable the below SSRS, PowerBI or other reporting tools. Epicor Service Connect (now Automation Studio) REST API, or other integration tools. Epicor Data Analytics (ADI), Power BI, or other business intelligence tools. Epicor MES, EDD, or other shop floor applications. Epicor CRM, DocStar (ECM), or other related applications. Windows Server, Active Directory, IIS, and network administration. ITIL, ISO, or other IT standards and best practices. We appreciate that few people will have experience with all of the above, this is a guide. Desirable: Familiarity with design and manufacturing would be useful but is not essential. We use Autodesk Products for design engineering and MS365 Disposition (Required critical behaviours): Strong problem-solving skills and attention to detail. Excellent communication and collaboration abilities. Able to explain complex software topics with simplicity Tenacious, passionate and proactive Has a continuous improvement mindset You will report into the Engineering (design) Manager to ensure your continuing professional development needs are appropriately met Attention to detail and able to build robust and well-engineered interfaces, databases and systems to the benchmark industry standards Ability to work independently or as part of a team and manage multiple tasks and priorities. Ability to communicate effectively with technical and non-technical audiences and provide user training and documentation. Ability to work under pressure and meet deadlines. Willingness to learn new technologies and skills and keep up with the latest trends and developments in the ERP field. Please click the APPLY button to submit your CV for this role. Candidates with the relevant experience or job titles of; Technical Support Engineer, IT Support Advisor, IT Customer Support, Technical Support Technician, IT Technician, IT Service Desk Technician, IT Services Support, IT Solutions Support, IT Helpdesk Support, Senior IT Technical Support, IT Systems Engineer, IT Systems Technician, Senior IT Engineer, Systems Administrator, Systems Support, Senior Network Support, Server Support Technician, Helpdesk Support, Senior IT Service Desk Technician, Software Engineer, Senior Helpdesk Support Technician may also be considered for this role.
Why join frog? frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. The role You'll be responsible for leading our multidisciplinary approach to designing and launching products, services and businesses - some of the bravest projects our clients have ever launched. You'll also lead the advancement of our approach, help to grow our culture, coach junior members of the team, and lead and inspire our clients. By developing great relationships with clients you'll also be creating opportunities for new business. Our service design team is an incredibly talented bunch of hybrids and this is something we embrace. The team consists of people with a background in design, complex digital transformation, organisation change and design, strategy and business analysis. We know that unicorns don't exist but we do like hybrid designers who span multiple areas of service design, often with particular strength in one or two of these areas, and especially those who have been a part of teams who have launched services to market, or who have worked on services in-market. We're flexible about what your experience is. You can • Lead the delivery of complex service and product design projects • Lead multi-disciplinary teams to design, prototype and build multi-channel services • Deliver quality design work and inspire the client towards these standards • Design and facilitate research and insight programmes • Lead experiments and design sprints • Create detailed user journeys and service blueprints that could scale • Understand supporting systems and organisational structures • Design new services from scratch • Lead advancing frog's design approach • Lead clients to successfully influence long-lasting change • Play a leading role in our service design Community of Practice and industry and regularly share your work and ideas with the broader team and community. More about this level As a Lead at frog you will perform the project lead or lead practitioner role for your practice, depending on the size, complexity and needs of the project. You will provide input into or own project planning and set up to ensure that you and the team can do your best work. You will still play a hands-on role, however this will be balanced with leading others in their work. You will be seen by the client project team and senior client stakeholders as a trusted expert practitioner and you will build strong trusted relationships with these groups, listening to their needs and effectively managing their expectations. You will work with the Director and Principal to identify opportunities to extend the current project or do other work with the client. You will actively participate and lead Community of Practice efforts, hiring activity for your practice and broader studio efforts. You have • Experience of product development, digital transformation, or customer experience design • An understanding of the challenges and intricacies of designing for digital • Experience of getting involved in all stages of the product and service design process, from initial analysis, workshops, sketches, ideas and concepts through to user research, prototyping and the final delivery of designs • Experience of service design work that goes beyond the strategy and includes piloting and taking services live • A strong understanding of user-centred design • Experience of facilitating workshops, design sprints and ideation sessions • Strong business acumen and a hunger to learn more • The drive to deliver excellent work and lead others towards this also • The drive to proactively identify and implement improvements to the way we work • Experience of managing and leading teams • Comfort leading sessions with senior clients • The ability to mediate and mend relationships • The instinct to recognise when something doesn't work • Strong feedback skills and the drive to role model these activities • The ability to manage up and initiate difficult conversations with the project leadership team • Comfort reflecting on your individual performance and behaviours and, together with feedback from others, you will actively seek to continuously improve • Passion about helping to create an environment where people can do great work • Buckets of positivity and a "can do" attitude. What makes us tick? At heart we're a strategy, design & innovation company and like to think we've played a big role in shaping the way brands connect with customers. From working with Steve Jobs on Apple's design language, through to reinventing Disney's Theme Parks, and even partnering with Porsche to turbocharge their products. Three beliefs underpin our culture & frame the type of people who excel at frog: • Being a challenger brand: a home for rebels and disruptors who want to do their best work • Making our mark: fanatically improving our world and having real impact by crafting things people love • A belief in the power of emotion and in not compromising on quality Equal Opportunities at frog frog and Capgemini Invent are Equal Opportunity Employers encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law. frog is a global business with teams working from every corner of the world. To help us process your application, please ensure that your application documents (CV, cover letter, portfolio, etc.) are all in English. Since June 2021, frog is part of Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion. Make Your Mark
Sep 21, 2022
Full time
Why join frog? frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. The role You'll be responsible for leading our multidisciplinary approach to designing and launching products, services and businesses - some of the bravest projects our clients have ever launched. You'll also lead the advancement of our approach, help to grow our culture, coach junior members of the team, and lead and inspire our clients. By developing great relationships with clients you'll also be creating opportunities for new business. Our service design team is an incredibly talented bunch of hybrids and this is something we embrace. The team consists of people with a background in design, complex digital transformation, organisation change and design, strategy and business analysis. We know that unicorns don't exist but we do like hybrid designers who span multiple areas of service design, often with particular strength in one or two of these areas, and especially those who have been a part of teams who have launched services to market, or who have worked on services in-market. We're flexible about what your experience is. You can • Lead the delivery of complex service and product design projects • Lead multi-disciplinary teams to design, prototype and build multi-channel services • Deliver quality design work and inspire the client towards these standards • Design and facilitate research and insight programmes • Lead experiments and design sprints • Create detailed user journeys and service blueprints that could scale • Understand supporting systems and organisational structures • Design new services from scratch • Lead advancing frog's design approach • Lead clients to successfully influence long-lasting change • Play a leading role in our service design Community of Practice and industry and regularly share your work and ideas with the broader team and community. More about this level As a Lead at frog you will perform the project lead or lead practitioner role for your practice, depending on the size, complexity and needs of the project. You will provide input into or own project planning and set up to ensure that you and the team can do your best work. You will still play a hands-on role, however this will be balanced with leading others in their work. You will be seen by the client project team and senior client stakeholders as a trusted expert practitioner and you will build strong trusted relationships with these groups, listening to their needs and effectively managing their expectations. You will work with the Director and Principal to identify opportunities to extend the current project or do other work with the client. You will actively participate and lead Community of Practice efforts, hiring activity for your practice and broader studio efforts. You have • Experience of product development, digital transformation, or customer experience design • An understanding of the challenges and intricacies of designing for digital • Experience of getting involved in all stages of the product and service design process, from initial analysis, workshops, sketches, ideas and concepts through to user research, prototyping and the final delivery of designs • Experience of service design work that goes beyond the strategy and includes piloting and taking services live • A strong understanding of user-centred design • Experience of facilitating workshops, design sprints and ideation sessions • Strong business acumen and a hunger to learn more • The drive to deliver excellent work and lead others towards this also • The drive to proactively identify and implement improvements to the way we work • Experience of managing and leading teams • Comfort leading sessions with senior clients • The ability to mediate and mend relationships • The instinct to recognise when something doesn't work • Strong feedback skills and the drive to role model these activities • The ability to manage up and initiate difficult conversations with the project leadership team • Comfort reflecting on your individual performance and behaviours and, together with feedback from others, you will actively seek to continuously improve • Passion about helping to create an environment where people can do great work • Buckets of positivity and a "can do" attitude. What makes us tick? At heart we're a strategy, design & innovation company and like to think we've played a big role in shaping the way brands connect with customers. From working with Steve Jobs on Apple's design language, through to reinventing Disney's Theme Parks, and even partnering with Porsche to turbocharge their products. Three beliefs underpin our culture & frame the type of people who excel at frog: • Being a challenger brand: a home for rebels and disruptors who want to do their best work • Making our mark: fanatically improving our world and having real impact by crafting things people love • A belief in the power of emotion and in not compromising on quality Equal Opportunities at frog frog and Capgemini Invent are Equal Opportunity Employers encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law. frog is a global business with teams working from every corner of the world. To help us process your application, please ensure that your application documents (CV, cover letter, portfolio, etc.) are all in English. Since June 2021, frog is part of Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion. Make Your Mark
Starting salary: £34,629 Job Level : Level 3, Zone 2 Work Location: 5 Pancras Square, London, N1C 4AG with remote working arrangements available Hours per week : 36 Contract Type: Permanent, Full time Closing Date: Sunday 18th September 2022 Interviews to be held: TBC Alternative flexible working options available/open to discussion AGENCY STAFF, PLEASE CLICK HERE TO APPLY About us Camden is changing on the inside to make life better for everyone. Because we're not just home to the UK's fast-growing economy. We're home to the most important conversations happening today. And we're making radical social change a reality so that nobody gets left behind. About the Team The Technology Adoption Team is a dynamic, cross-disciplinary team built with the purpose of fostering a proactive digital learning culture while working with our users to solve the business problems of today using our growing productivity toolset. We relish solving business problems alongside our users, and supporting colleagues in finding new and exciting ways to work effectively in Camden s hybrid digital world of work. We develop solutions that work, with our users every step of the way, building their confidence with technology through everything we do. We re always curious, and love to experiment and test the latest updates across our cloud-productivity toolset to ensure we re delivering the best value to our users and the citizens of Camden. The role The role of the Digital IQ Officer is to maintain up to date, functional knowledge of our productivity tools. To identify and develop engaging learning content, delivering this to our users through various channels in an impactful way. The role adds to the team s overall mission through supporting the development of confidence and our users overall Digital IQ - so they can use tools to solve their daily business problems. Key Responsibilities for this role include: • Maintain up to date, functional knowledge of our productivity tools offering. o Staying ahead of developments by keeping up to date with productivity tool product roadmaps. o Researching the use of new functionality and ways to apply them to support the organisations work. o Developing confidence by taking part in testing and experimenting with our technologies. • Investigate, identify, and select areas of business need to develop learning and training content for users. o Including, but not limited to; classroom learning sessions, online learning session, self-help guides, videos and vlogs. o Proactively identifying self-help content opportunities, including pre-existing online or those that need development. o Troubleshooting problems that arise with our productivity tools with users, escalating when required. o Proactively including users in the development of new content when appropriate. • Communicate our self-help content and development opportunities to encourage staff to expand their skills in the use of productivity tools. o Effectively communicate our self-help content, learning sessions and additional opportunities. o Proactively updating our learning management system pages. o Continuously review materials to ensure they are current and relevant to the tools in use. • Support the development of a dynamic culture of continuous improvement of our staffs Digital IQ. o Provide learning support to projects of strategic significance across DDS. o Support the implementation of an evaluation and impact framework to determine success of training initiatives. o Support the development of a proactive self-help culture. • Key workstreams include: o Design and delivery of our digital onboarding process - First 100 Days - ensuring starters are confident with our toolset. o Supporting the identification of staff who need additional digital training - Essential Digital Skills - ensuring they do not feel digitally excluded by lack of confidence. About you To find out more about what it is like to work at Camden, meet some of our People by clicking HERE You ll be passionate about supporting others as they get to grips with new technology, with strong empathy and understanding of how others can perceive and react to new ways of working. You ll be comfortable with testing and experimenting with new technology, capable of identifying the value it can bring to the organisation. In this role you will create a variety of different training content and devise and deliver programmes of education to user groups at every level, from directors through to frontline staff. The role requires the ability to be creative in how you skill up staff from all parts of the organisation. You will be highly motivated to work in partnership with key stakeholders to further maximise benefits. You ll also need a hands-on approach as you will be working directly with users to understand their learning needs, both as a team and alone on your own intiaitive. You should have the ability to understand and map process, demonstrate strong attention to detail and have an analytical approach. You will also be able to prioritise effectively and meet deadlines, particularly when faced with changing circumstances. Please see the detailed job profile via the link below for detailed information about the role. We're ready to welcome your ideas, your views, and your rebellious spirit. Help us redefine our corporate services, and we'll redefine what a career can be. Working for Camden Working for Camden you'll receive a host of great benefits, Click HERE to see full details. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website Additional information To view the Job Profile please click HERE To apply for this job please follow the "Apply" link. In the 'Why you?' section of the application you will be required to demonstrate how you meet the essential criteria listed in the Job Profile. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website Asking for Adjustments Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes, making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on , at or post to 5 Pancras Square, London, N1C 4AG.
Sep 21, 2022
Full time
Starting salary: £34,629 Job Level : Level 3, Zone 2 Work Location: 5 Pancras Square, London, N1C 4AG with remote working arrangements available Hours per week : 36 Contract Type: Permanent, Full time Closing Date: Sunday 18th September 2022 Interviews to be held: TBC Alternative flexible working options available/open to discussion AGENCY STAFF, PLEASE CLICK HERE TO APPLY About us Camden is changing on the inside to make life better for everyone. Because we're not just home to the UK's fast-growing economy. We're home to the most important conversations happening today. And we're making radical social change a reality so that nobody gets left behind. About the Team The Technology Adoption Team is a dynamic, cross-disciplinary team built with the purpose of fostering a proactive digital learning culture while working with our users to solve the business problems of today using our growing productivity toolset. We relish solving business problems alongside our users, and supporting colleagues in finding new and exciting ways to work effectively in Camden s hybrid digital world of work. We develop solutions that work, with our users every step of the way, building their confidence with technology through everything we do. We re always curious, and love to experiment and test the latest updates across our cloud-productivity toolset to ensure we re delivering the best value to our users and the citizens of Camden. The role The role of the Digital IQ Officer is to maintain up to date, functional knowledge of our productivity tools. To identify and develop engaging learning content, delivering this to our users through various channels in an impactful way. The role adds to the team s overall mission through supporting the development of confidence and our users overall Digital IQ - so they can use tools to solve their daily business problems. Key Responsibilities for this role include: • Maintain up to date, functional knowledge of our productivity tools offering. o Staying ahead of developments by keeping up to date with productivity tool product roadmaps. o Researching the use of new functionality and ways to apply them to support the organisations work. o Developing confidence by taking part in testing and experimenting with our technologies. • Investigate, identify, and select areas of business need to develop learning and training content for users. o Including, but not limited to; classroom learning sessions, online learning session, self-help guides, videos and vlogs. o Proactively identifying self-help content opportunities, including pre-existing online or those that need development. o Troubleshooting problems that arise with our productivity tools with users, escalating when required. o Proactively including users in the development of new content when appropriate. • Communicate our self-help content and development opportunities to encourage staff to expand their skills in the use of productivity tools. o Effectively communicate our self-help content, learning sessions and additional opportunities. o Proactively updating our learning management system pages. o Continuously review materials to ensure they are current and relevant to the tools in use. • Support the development of a dynamic culture of continuous improvement of our staffs Digital IQ. o Provide learning support to projects of strategic significance across DDS. o Support the implementation of an evaluation and impact framework to determine success of training initiatives. o Support the development of a proactive self-help culture. • Key workstreams include: o Design and delivery of our digital onboarding process - First 100 Days - ensuring starters are confident with our toolset. o Supporting the identification of staff who need additional digital training - Essential Digital Skills - ensuring they do not feel digitally excluded by lack of confidence. About you To find out more about what it is like to work at Camden, meet some of our People by clicking HERE You ll be passionate about supporting others as they get to grips with new technology, with strong empathy and understanding of how others can perceive and react to new ways of working. You ll be comfortable with testing and experimenting with new technology, capable of identifying the value it can bring to the organisation. In this role you will create a variety of different training content and devise and deliver programmes of education to user groups at every level, from directors through to frontline staff. The role requires the ability to be creative in how you skill up staff from all parts of the organisation. You will be highly motivated to work in partnership with key stakeholders to further maximise benefits. You ll also need a hands-on approach as you will be working directly with users to understand their learning needs, both as a team and alone on your own intiaitive. You should have the ability to understand and map process, demonstrate strong attention to detail and have an analytical approach. You will also be able to prioritise effectively and meet deadlines, particularly when faced with changing circumstances. Please see the detailed job profile via the link below for detailed information about the role. We're ready to welcome your ideas, your views, and your rebellious spirit. Help us redefine our corporate services, and we'll redefine what a career can be. Working for Camden Working for Camden you'll receive a host of great benefits, Click HERE to see full details. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website Additional information To view the Job Profile please click HERE To apply for this job please follow the "Apply" link. In the 'Why you?' section of the application you will be required to demonstrate how you meet the essential criteria listed in the Job Profile. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website Asking for Adjustments Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes, making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on , at or post to 5 Pancras Square, London, N1C 4AG.
Hanson Wade is a fast-growing business intelligence provider working in the Life Science sector. Our mission is to support the industry in getting better drugs to patients faster through information products that deliver market insights and research intelligence.
Alongside extensive event portfolios and SaaS-based pipeline tools we are now launching a market research business to expand the range of services we support the biopharma market with. We are recruiting for a Business Technology Lead to join our fast growing tech and data team, successfully deliver an excellent technical service
Are you flexible and resilient with proven experience in successfully delivering IT Infrastructure in an operations department? Are you able to plan and deliver your own work to set targets and timelines successfully?
We are recruiting for a Business Technology Lead to successfully deliver an excellent technical service and the provision of robust solutions to ensure a high infrastructure availability for the business
Job Requirements:
Technology Innovation :
Execute on technology-related projects as defined by the requirements of the business and technology directorate
Successfully deliver an excellent technical service and the provision of robust solutions to ensure high infrastructure availability
Work with software providers and technical specialists to support translation of functional solutions into technical solutions
Document functional user requirements and technical specifications for use in the project development cycle.
Support system integration, API integration and create new built point, data mapping activities, process design, business rules configuration and systems test planning
Document new business processes, capabilities and supporting technologies.
Support user communications, training, and job aids to assist in successful business implementation.
Assist in the formulation of a technology road map to ensure systems are kept in an advanced state and the business is aware of potential advances.
Perform ad-hoc analysis and evaluation where necessary.
Management & Governance of AWS, Azure and Microsoft 365 based environments
Management & Governance of Identify Management
Technology Support :
Support technology innovation analysts by guiding or helping with IT-related issues, user setup, office technology administration such as Microsoft or CloudCall.
Act as an escalation point for any 2nd line Cloud or Infrastructure issues
Where necessary, assist in the governance and maintenance of core business platform such as Hopin, Pardot, Salesforce or EventEngine.
What we are looking for:
The ideal candidate will have two or more years of experience proactively maintain the existing infrastructure to agreed standards and methodologies, including recording, reviewing and monitoring systems and problem-solving any degradation of service to drive performance improvements and work closely with Head of Business Technology.
Proven hand-on experience and in depth understanding of IT Services (networks, on-premises infrastructure, cloud infrastructure including Azure and AWS.
Proven experience for the design and operational models for core infrastructure and central systems including Microsoft Azure AD and Active Directory Services and other enterprise solutions
Experience in Agile and DevOps ways of working and someone keen to advocate and educate on these working practices.
Proven experience for device management, endpoint analytics and end user support through tools like AAD, Intune, SSCM
Proven hand-on experience on Window 10, virtual desktops, collaboration technologies such as Teams, SharePoint, and One Drive
Experience in deploying network hardware like switches, routers and access points and associated patching as well as support for Local Area Network and Wireless Network
Experience managing and supporting end-user hardware asset and configuration life cycle management through standard tools such as Jira Service Management
Experience in using and maintaining middleware such as Jitterbit
Outstanding problem solver with excellent communication and presentational skills, confident and methodical approach, and able to work within a team environment
A Bachelor’s degree in computer science, computer engineering or relevant field
Desirable to have obtained industry standard certification
We will offer you:
The opportunity to work in a dynamic, fast paced, professional business environment
A company where the culture is one of transparency, honesty, and support
1st class training and career development programs
Unlimited career opportunities
A supportive environment that loves to celebrate success
Benefits:
Monthly Awards and Social Events
Annual Awards Dinner
Busy and active social calendar
Annual personal learning budget
Flexible working
Mar 22, 2022
Full time
Hanson Wade is a fast-growing business intelligence provider working in the Life Science sector. Our mission is to support the industry in getting better drugs to patients faster through information products that deliver market insights and research intelligence.
Alongside extensive event portfolios and SaaS-based pipeline tools we are now launching a market research business to expand the range of services we support the biopharma market with. We are recruiting for a Business Technology Lead to join our fast growing tech and data team, successfully deliver an excellent technical service
Are you flexible and resilient with proven experience in successfully delivering IT Infrastructure in an operations department? Are you able to plan and deliver your own work to set targets and timelines successfully?
We are recruiting for a Business Technology Lead to successfully deliver an excellent technical service and the provision of robust solutions to ensure a high infrastructure availability for the business
Job Requirements:
Technology Innovation :
Execute on technology-related projects as defined by the requirements of the business and technology directorate
Successfully deliver an excellent technical service and the provision of robust solutions to ensure high infrastructure availability
Work with software providers and technical specialists to support translation of functional solutions into technical solutions
Document functional user requirements and technical specifications for use in the project development cycle.
Support system integration, API integration and create new built point, data mapping activities, process design, business rules configuration and systems test planning
Document new business processes, capabilities and supporting technologies.
Support user communications, training, and job aids to assist in successful business implementation.
Assist in the formulation of a technology road map to ensure systems are kept in an advanced state and the business is aware of potential advances.
Perform ad-hoc analysis and evaluation where necessary.
Management & Governance of AWS, Azure and Microsoft 365 based environments
Management & Governance of Identify Management
Technology Support :
Support technology innovation analysts by guiding or helping with IT-related issues, user setup, office technology administration such as Microsoft or CloudCall.
Act as an escalation point for any 2nd line Cloud or Infrastructure issues
Where necessary, assist in the governance and maintenance of core business platform such as Hopin, Pardot, Salesforce or EventEngine.
What we are looking for:
The ideal candidate will have two or more years of experience proactively maintain the existing infrastructure to agreed standards and methodologies, including recording, reviewing and monitoring systems and problem-solving any degradation of service to drive performance improvements and work closely with Head of Business Technology.
Proven hand-on experience and in depth understanding of IT Services (networks, on-premises infrastructure, cloud infrastructure including Azure and AWS.
Proven experience for the design and operational models for core infrastructure and central systems including Microsoft Azure AD and Active Directory Services and other enterprise solutions
Experience in Agile and DevOps ways of working and someone keen to advocate and educate on these working practices.
Proven experience for device management, endpoint analytics and end user support through tools like AAD, Intune, SSCM
Proven hand-on experience on Window 10, virtual desktops, collaboration technologies such as Teams, SharePoint, and One Drive
Experience in deploying network hardware like switches, routers and access points and associated patching as well as support for Local Area Network and Wireless Network
Experience managing and supporting end-user hardware asset and configuration life cycle management through standard tools such as Jira Service Management
Experience in using and maintaining middleware such as Jitterbit
Outstanding problem solver with excellent communication and presentational skills, confident and methodical approach, and able to work within a team environment
A Bachelor’s degree in computer science, computer engineering or relevant field
Desirable to have obtained industry standard certification
We will offer you:
The opportunity to work in a dynamic, fast paced, professional business environment
A company where the culture is one of transparency, honesty, and support
1st class training and career development programs
Unlimited career opportunities
A supportive environment that loves to celebrate success
Benefits:
Monthly Awards and Social Events
Annual Awards Dinner
Busy and active social calendar
Annual personal learning budget
Flexible working
Jumar Solutions Ltd
Newcastle Upon Tyne, Tyne And Wear
UX/Interaction Designer Fully Remote Outside IR35 An award winning consultancy who are focused on delivering outcomes, solving complex problems with technology by hand-picked high performing teams. They design and deliver digital solutions to public sectors. A senior interaction designer is an experienced designer who works with minimal support and can influence and mentor others. At this level, you: Will work with service managers and programme directors to develop design concepts May have responsibility across complex services Will help set direction and embed good practice within teams Will make important decisions based on research and understand how this research impacts others Skills needed for this role GDS experience essential Agile working. You can identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. You know how to help the team to decide the best approach. You can help teams to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP), print and scope. (Relevant skill level: practitioner) Communication skills. You can listen to the needs of technical and business stakeholders, and interpret them in a way that is clear for both audiences. You know how to manage stakeholder expectations. You can be flexible and you are capable of proactive and reactive communication. You know how to facilitate difficult discussions within the team or with diverse senior stakeholders. (Relevant skill level: practitioner) Community collaboration. You know how to work collaboratively within a group, actively networking with others and varying feedback for the appropriate time to ensure the discussion sticks. You can use your initiative to identify problems or issues in the team dynamic and rectify them. You can pull out issues through agile health-checks with the team to provoke the right responses. (Relevant skill level: practitioner) Digital perspective. You have the ability to apply a digital understanding to your work. You can identify and implement solutions for assisted digital. (Relevant skill level: practitioner) Evidence- and context-based design. You know how to design systems for use across multiple services and can identify the simplest approach out of a variety of approaches. (Relevant skill level: expert) Experience of working within constraints. You can identify constraints and can communicate about these and work within them. You know how to challenge the validity of constraints. You can ensure standards are being met. (Relevant skill level: working) Facilitating decisions and risks. You can work with higher impact or more complex risks. You know how to build consensus between services or independent stakeholders. You can lead others to make good design decisions. You know how to apply different risk methodologies in proportion to the risk in question. (Relevant skill level: practitioner) Leadership and guidance. You can make decisions characterised by medium levels of risk and complexity and recommend decisions as risk and complexity increase. You can build consensus between services or independent stakeholders. You can identify problems or issues in the team dynamic and rectify them. You engage in varying types of feedback choosing the right type at the appropriate time and ensuring the discussion and decision sticks. You can bring people together to form a motivated team and help create the right environment for a team to work in. You know how to facilitate the best team make-up depending on the situation. (Relevant skill level: practitioner) Prototyping in code. You can create static HTML and CSS prototypes. You know how to code for different screen sizes. You can version and host a prototype. (Relevant skill level: practitioner) Prototyping . You are experienced in using a variety of methods of prototyping. You know how to share best practice and can coach others. You can look at strategic service design end to end. (Relevant skill level: expert) Strategic thinking. You can lead the design and implementation of strategy, directing the evaluation of strategies and policies to ensure business requirements are being met. (Relevant skill level: expert) User focus. You know how to give direction on which tools or methods to use. You are experienced in meeting the needs of users across a variety of channels. You can bring insight and expertise in how user needs have changed over time to ensure these are met by the business. You know how to apply strategic thinking in how to provide the best service for the end user. (Relevant skill level: expert)
Nov 05, 2021
Contractor
UX/Interaction Designer Fully Remote Outside IR35 An award winning consultancy who are focused on delivering outcomes, solving complex problems with technology by hand-picked high performing teams. They design and deliver digital solutions to public sectors. A senior interaction designer is an experienced designer who works with minimal support and can influence and mentor others. At this level, you: Will work with service managers and programme directors to develop design concepts May have responsibility across complex services Will help set direction and embed good practice within teams Will make important decisions based on research and understand how this research impacts others Skills needed for this role GDS experience essential Agile working. You can identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. You know how to help the team to decide the best approach. You can help teams to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP), print and scope. (Relevant skill level: practitioner) Communication skills. You can listen to the needs of technical and business stakeholders, and interpret them in a way that is clear for both audiences. You know how to manage stakeholder expectations. You can be flexible and you are capable of proactive and reactive communication. You know how to facilitate difficult discussions within the team or with diverse senior stakeholders. (Relevant skill level: practitioner) Community collaboration. You know how to work collaboratively within a group, actively networking with others and varying feedback for the appropriate time to ensure the discussion sticks. You can use your initiative to identify problems or issues in the team dynamic and rectify them. You can pull out issues through agile health-checks with the team to provoke the right responses. (Relevant skill level: practitioner) Digital perspective. You have the ability to apply a digital understanding to your work. You can identify and implement solutions for assisted digital. (Relevant skill level: practitioner) Evidence- and context-based design. You know how to design systems for use across multiple services and can identify the simplest approach out of a variety of approaches. (Relevant skill level: expert) Experience of working within constraints. You can identify constraints and can communicate about these and work within them. You know how to challenge the validity of constraints. You can ensure standards are being met. (Relevant skill level: working) Facilitating decisions and risks. You can work with higher impact or more complex risks. You know how to build consensus between services or independent stakeholders. You can lead others to make good design decisions. You know how to apply different risk methodologies in proportion to the risk in question. (Relevant skill level: practitioner) Leadership and guidance. You can make decisions characterised by medium levels of risk and complexity and recommend decisions as risk and complexity increase. You can build consensus between services or independent stakeholders. You can identify problems or issues in the team dynamic and rectify them. You engage in varying types of feedback choosing the right type at the appropriate time and ensuring the discussion and decision sticks. You can bring people together to form a motivated team and help create the right environment for a team to work in. You know how to facilitate the best team make-up depending on the situation. (Relevant skill level: practitioner) Prototyping in code. You can create static HTML and CSS prototypes. You know how to code for different screen sizes. You can version and host a prototype. (Relevant skill level: practitioner) Prototyping . You are experienced in using a variety of methods of prototyping. You know how to share best practice and can coach others. You can look at strategic service design end to end. (Relevant skill level: expert) Strategic thinking. You can lead the design and implementation of strategy, directing the evaluation of strategies and policies to ensure business requirements are being met. (Relevant skill level: expert) User focus. You know how to give direction on which tools or methods to use. You are experienced in meeting the needs of users across a variety of channels. You can bring insight and expertise in how user needs have changed over time to ensure these are met by the business. You know how to apply strategic thinking in how to provide the best service for the end user. (Relevant skill level: expert)
The Role The role will be focused on delivering new features into our Social Casino Games. You will be the Product Owner for our scrum team based in London, reporting directly to the Product Director you will be responsible for defining features for our game/application based on business needs, writing/drawing up specifications, user stories and acceptance criteria and then working with the scrum team to deliver the product features to the defined specifications. You will be responsible for the KIPI success of the features you deliver and expected to iterate and improve where possible. As part of the Product Team you will need to work closely with other POs and the Product Director to ensure quality features are delivered into our development pipeline and get to our players in a timely manner. Core Duties Responsible for balancing the needs of the business, the customer and the product/brand across the games features Work with internal and external stakeholders to analyze the needs and align teams product feature roadmap to strategic goals. Owns the feature roadmap for the London scrum team. Develop scope and define backlog items (epic/features/user stories) that guide the development team in delivering these items. Develop appropriately detailed specifications for the product features so they are clearly understood by the development teams. Solve product related problems, make decisions, complete trade-off analysis to stay on track towards committed deliverables. Draft key objectives and results, strategies and apply the data for the product to make business decisions. Possess a fundamental understanding of end-to-end user experience integration and dependencies. Collaborate with stakeholders during the visioning and concept development of a feature. Accountable for the created features, delivering in the feature requirements and communicating the product needs with stakeholders. Assess value, develop cases, and prioritize stories and epics to ensure work focuses on those with a maximum value that are aligned with product strategy. Develop and maintain an appropriately prioritized backlog of user stories for implementation. Act as an ambassador for the features you develop with stakeholders and as the primary contact for queries related to these features. Work closely with the Product Director and product team in order to create features that fit the game. Research and analyze market, the users, and the roadmap for the product Increase an understanding of Agile practices, Lean Startup, new technologies opportunities and other new trends. Identifying possible new features and potential application improvements Wireframing new feature requirements and establishing a user flow for each feature this includes Involvement in user experience design. Planning of projects and pro-actively monitoring their overall progress, resolving issues and initiating corrective action as appropriate. Active management of dependencies, risks, assumptions and issues. Plan, schedule and initiate the release of all content across all projects. Liaise with the Product Director to assure overall programme quality, deliverables and timescales. Maintain documentation relating to but not limited to project schedules, content catalogue, risk, release dates and content updates. Managing third party contributions to projects where applicable. The person: Creative and strategic thinker, bright, positive, organised, trustworthy, reliable, flexible, great attention to detail, enjoys multitasking, focused on results, confident, excellent verbal and written communication, enjoys a dynamic work environment and both working with a team and independently. Knowledge, Skills and Experience Essential At least two to three years of experience in a Product related role - Product Owner, Product Management, Production and Project Management. Some feature/game design experience and understanding of social game 'meta features' with a good understanding of market trends. Mobile web product experience. Experience in the management of stakeholders and their expectations. Good understanding and experience with Agile methodologies. Ability to work with cross-functional teams to deliver on a common goal. Experience with a definition of minimum marketable features and minimum viable products. Outstanding communication, presentation and leadership skills. Organizational and time management skills. Analytical and problem-solving skills Attention to detail. Well organized and a self starter Active listening. Overall understanding of technologies used in the product Desirable Previous experience working in social mobile games Knowledge of Social Casino games and mechanics Previously worked in project management or as a Scrum master Good understand of Jira About Our London Team --------------------------------- Originally founded as the Social Gaming department of a larger gaming company over 10 years ago, we entered an exciting new phase with an international firm with similar goals in 2018. Over the years we've entertained millions of players and currently operate the social versions of 3 free to play mobile casino games. As well as developing and releasing regular game content updates and new features, the team also run inhouse data analytics, customer service and marketing functions. We're developing exciting new games as well and everybody on the team is part of that process.
Nov 04, 2021
Full time
The Role The role will be focused on delivering new features into our Social Casino Games. You will be the Product Owner for our scrum team based in London, reporting directly to the Product Director you will be responsible for defining features for our game/application based on business needs, writing/drawing up specifications, user stories and acceptance criteria and then working with the scrum team to deliver the product features to the defined specifications. You will be responsible for the KIPI success of the features you deliver and expected to iterate and improve where possible. As part of the Product Team you will need to work closely with other POs and the Product Director to ensure quality features are delivered into our development pipeline and get to our players in a timely manner. Core Duties Responsible for balancing the needs of the business, the customer and the product/brand across the games features Work with internal and external stakeholders to analyze the needs and align teams product feature roadmap to strategic goals. Owns the feature roadmap for the London scrum team. Develop scope and define backlog items (epic/features/user stories) that guide the development team in delivering these items. Develop appropriately detailed specifications for the product features so they are clearly understood by the development teams. Solve product related problems, make decisions, complete trade-off analysis to stay on track towards committed deliverables. Draft key objectives and results, strategies and apply the data for the product to make business decisions. Possess a fundamental understanding of end-to-end user experience integration and dependencies. Collaborate with stakeholders during the visioning and concept development of a feature. Accountable for the created features, delivering in the feature requirements and communicating the product needs with stakeholders. Assess value, develop cases, and prioritize stories and epics to ensure work focuses on those with a maximum value that are aligned with product strategy. Develop and maintain an appropriately prioritized backlog of user stories for implementation. Act as an ambassador for the features you develop with stakeholders and as the primary contact for queries related to these features. Work closely with the Product Director and product team in order to create features that fit the game. Research and analyze market, the users, and the roadmap for the product Increase an understanding of Agile practices, Lean Startup, new technologies opportunities and other new trends. Identifying possible new features and potential application improvements Wireframing new feature requirements and establishing a user flow for each feature this includes Involvement in user experience design. Planning of projects and pro-actively monitoring their overall progress, resolving issues and initiating corrective action as appropriate. Active management of dependencies, risks, assumptions and issues. Plan, schedule and initiate the release of all content across all projects. Liaise with the Product Director to assure overall programme quality, deliverables and timescales. Maintain documentation relating to but not limited to project schedules, content catalogue, risk, release dates and content updates. Managing third party contributions to projects where applicable. The person: Creative and strategic thinker, bright, positive, organised, trustworthy, reliable, flexible, great attention to detail, enjoys multitasking, focused on results, confident, excellent verbal and written communication, enjoys a dynamic work environment and both working with a team and independently. Knowledge, Skills and Experience Essential At least two to three years of experience in a Product related role - Product Owner, Product Management, Production and Project Management. Some feature/game design experience and understanding of social game 'meta features' with a good understanding of market trends. Mobile web product experience. Experience in the management of stakeholders and their expectations. Good understanding and experience with Agile methodologies. Ability to work with cross-functional teams to deliver on a common goal. Experience with a definition of minimum marketable features and minimum viable products. Outstanding communication, presentation and leadership skills. Organizational and time management skills. Analytical and problem-solving skills Attention to detail. Well organized and a self starter Active listening. Overall understanding of technologies used in the product Desirable Previous experience working in social mobile games Knowledge of Social Casino games and mechanics Previously worked in project management or as a Scrum master Good understand of Jira About Our London Team --------------------------------- Originally founded as the Social Gaming department of a larger gaming company over 10 years ago, we entered an exciting new phase with an international firm with similar goals in 2018. Over the years we've entertained millions of players and currently operate the social versions of 3 free to play mobile casino games. As well as developing and releasing regular game content updates and new features, the team also run inhouse data analytics, customer service and marketing functions. We're developing exciting new games as well and everybody on the team is part of that process.
We believe that digital connectivity is a force for good and we help organisations harness it. Our mission is to encourage change and combine our technical expertise with authenticity. Join our fully-remote development team who've created 1372 awesome digital experience for the likes of Make-A-Wish, The Brain Tumour Charity, Macular and The London School of English Role Info: Software Developer/Software Engineer + Python/Django | Highly-Respected Digital Agency UK Remote £40,000 - £50,000 DOE Plus Benefits Who we are: We use digital to drive positive change. Our team of strategists and technologists help ethical organisations stand above the crowd with meaningful digital experiences. We design and execute innovative digital strategies and help ethical organisations operate more efficiently so their message can be heard. Using our extensive technical expertise, we create only the most effective digital platforms and experiences. We deliver organisations the growth and the visibility they need. As one of the UK's leading Python agencies, we'll take your challenge and find a better way; a more streamlined process, a solution that directly impacts your end goal. From consultancy and basic website design, through to complex infrastructure planning and application development, we challenge conventions to provide solutions that are tailored to your user's needs. The Software Engineer Opportunity: We're looking for candidates to fill a Senior Software Engineer role in our digital agency business. We're looking for someone who is an accomplished engineer who understands the value of doing things the right way, not the quick way. You will already have several years of commercial development experience, with a strong grasp of the web and how it works. You should have a strong portfolio of work across application development, content management and infrastructure management. You should have a deep understanding of Python or another dynamic language, as well as experience with MVC frameworks (eg Django, Rails), and knowledge of CMS products (eg Sitecore, Django CMS). You should have knowledge of Linux administration and networking, and AWS product knowledge is very desirable. You should be familiar with container technology, and be comfortable building CI/CD pipelines. You should be adept at applying your engineering experience and problem-solving abilities to our client's needs. Our ideal candidate will be comfortable presenting to an audience, as you'll work with the software engineering team to lead development best-practices and mentor your colleagues, as well as occasionally assisting in business development. As part of your role you'll be working on green-field projects, while researching new techniques, and working with new APIs. You'll also work to maintain our existing software and systems, manage our infrastructure. We support all our staff by providing training, conference tickets, and a work environment which encourages best practices. You'll be part of our fully-remote development team, and you'll be provided with brand new, state-of-the-art hardware. Environment: + Our work schedule is flexible, and you can choose your hours from 7am-7pm, with our core hours between 11am-3pm. + This is a fully remote position, in a fully remote engineering team. Benefits: + 22 days per year paid holiday allowance. + You get your own book, magazine subscription and equipment budget. + Private healthcare via a company-wide scheme for you and your dependants. + Generous benefit scheme administered by Perkbox, including cinema tickets, gym membership (subject to probationary period). + We develop a personal training plan for each employee, and we provide everyone with their own training and conference budget. Interested? Apply here for a fast-track path to the Agency Hiring Team (Client Services Director & Chief Technical Officer) Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR
Mar 19, 2021
Full time
We believe that digital connectivity is a force for good and we help organisations harness it. Our mission is to encourage change and combine our technical expertise with authenticity. Join our fully-remote development team who've created 1372 awesome digital experience for the likes of Make-A-Wish, The Brain Tumour Charity, Macular and The London School of English Role Info: Software Developer/Software Engineer + Python/Django | Highly-Respected Digital Agency UK Remote £40,000 - £50,000 DOE Plus Benefits Who we are: We use digital to drive positive change. Our team of strategists and technologists help ethical organisations stand above the crowd with meaningful digital experiences. We design and execute innovative digital strategies and help ethical organisations operate more efficiently so their message can be heard. Using our extensive technical expertise, we create only the most effective digital platforms and experiences. We deliver organisations the growth and the visibility they need. As one of the UK's leading Python agencies, we'll take your challenge and find a better way; a more streamlined process, a solution that directly impacts your end goal. From consultancy and basic website design, through to complex infrastructure planning and application development, we challenge conventions to provide solutions that are tailored to your user's needs. The Software Engineer Opportunity: We're looking for candidates to fill a Senior Software Engineer role in our digital agency business. We're looking for someone who is an accomplished engineer who understands the value of doing things the right way, not the quick way. You will already have several years of commercial development experience, with a strong grasp of the web and how it works. You should have a strong portfolio of work across application development, content management and infrastructure management. You should have a deep understanding of Python or another dynamic language, as well as experience with MVC frameworks (eg Django, Rails), and knowledge of CMS products (eg Sitecore, Django CMS). You should have knowledge of Linux administration and networking, and AWS product knowledge is very desirable. You should be familiar with container technology, and be comfortable building CI/CD pipelines. You should be adept at applying your engineering experience and problem-solving abilities to our client's needs. Our ideal candidate will be comfortable presenting to an audience, as you'll work with the software engineering team to lead development best-practices and mentor your colleagues, as well as occasionally assisting in business development. As part of your role you'll be working on green-field projects, while researching new techniques, and working with new APIs. You'll also work to maintain our existing software and systems, manage our infrastructure. We support all our staff by providing training, conference tickets, and a work environment which encourages best practices. You'll be part of our fully-remote development team, and you'll be provided with brand new, state-of-the-art hardware. Environment: + Our work schedule is flexible, and you can choose your hours from 7am-7pm, with our core hours between 11am-3pm. + This is a fully remote position, in a fully remote engineering team. Benefits: + 22 days per year paid holiday allowance. + You get your own book, magazine subscription and equipment budget. + Private healthcare via a company-wide scheme for you and your dependants. + Generous benefit scheme administered by Perkbox, including cinema tickets, gym membership (subject to probationary period). + We develop a personal training plan for each employee, and we provide everyone with their own training and conference budget. Interested? Apply here for a fast-track path to the Agency Hiring Team (Client Services Director & Chief Technical Officer) Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR
Orlight
Victor Way, Colney Street, St Albans AL2 2FL, UK
Department: IT/Operations Reporting to: Group Operations Director Salary: £35-40k Hours: 08:00-17:30
Background and Orlight Statement:
Orlight was established in 1997 and is a long standing dominant force within the Architectural lighting market. We pride ourselves in adding value to our clients by providing unparalleled lighting products and services in a unique manner.
Our business model places us and subsequently our clients at an advantage, we are suppliers completely and one hundred percent in command of our supply chain. Quality, research and development, product innovation, testing and procurement is all down to us. No third parties involved throughout our manufacturing process means we are able to deliver higher quality products at reduced prices to our client base.
Our Values:
Professionalism
Quality
Teamwork
Accountability
Inclusion
Integrity
Overview
We are looking for an experienced and enthusiastic Head of IT to take full ownership for the groups IT Infrastructure with a strong technical background who can provide maintenance and oversight to our on premises and cloud based IT systems.
Main Responsibilities
Monitoring server performance
Providing regular patch management
Ensuring endpoint protection is applied to all devices
Ensuring software licensing laws are followed
Scheduling upgrades
Testing and modifying systems to ensure that that they operate reliably
Evaluating the functionality of systems
Providing secure network access for remote users
Designing maintenance procedures and putting them into operation
Training new staff
Assisting with internal upgrades
Ensuring systems meet with requirements set out by GDPR
Provide 2nd/3rd line technical support
Provides regular and accurate reporting on application and hardware status
Support the development of overall office continuity and disaster recovery plans, identify, recommend, develop, and document complete topology of network infrastructure ensuring all is up to date and current
Keep current on researching new technologies that may have future beneficial impact, particularly with regards to employee-related technology and solutions.
Ability to support users remotely as needed.
Security
Telephony Systems
PC & Laptop support and lifecycle management
User Access management
Remote access
Hardware Maintenance
Projects
Take Full ownership of system and user problems, responding in a timely manner.
Ensure all issues are documented and reported to Shareholder
Establish and maintain PC hardware and equipment standards.
Be able to work proactively and happy to work on an individual basis
Manage shareholder communication at all levels.
Keep current on researching new technologies that may have future beneficial impact, particularly with regards to employee-related technology and solutions.
Ability to support users remotely as needed.
Requirements
Knowledge of Microsoft Applications, SQL databases & Server 2012-2016
Previous experience within an IT role either internally or for an IT support/infrastructure organisation
IT qualifications such as MCSE\MCSA\CCNA
Excellent communication and people skills
Planning and problem-solving skills
SAN\NAS Storage
VMware & Hyper V
Microsoft Active Directory
Microsoft Exchange\365
Microsoft SQL
Sage
ERP\CRM software
Backup technologies
Jun 10, 2019
Full time
Department: IT/Operations Reporting to: Group Operations Director Salary: £35-40k Hours: 08:00-17:30
Background and Orlight Statement:
Orlight was established in 1997 and is a long standing dominant force within the Architectural lighting market. We pride ourselves in adding value to our clients by providing unparalleled lighting products and services in a unique manner.
Our business model places us and subsequently our clients at an advantage, we are suppliers completely and one hundred percent in command of our supply chain. Quality, research and development, product innovation, testing and procurement is all down to us. No third parties involved throughout our manufacturing process means we are able to deliver higher quality products at reduced prices to our client base.
Our Values:
Professionalism
Quality
Teamwork
Accountability
Inclusion
Integrity
Overview
We are looking for an experienced and enthusiastic Head of IT to take full ownership for the groups IT Infrastructure with a strong technical background who can provide maintenance and oversight to our on premises and cloud based IT systems.
Main Responsibilities
Monitoring server performance
Providing regular patch management
Ensuring endpoint protection is applied to all devices
Ensuring software licensing laws are followed
Scheduling upgrades
Testing and modifying systems to ensure that that they operate reliably
Evaluating the functionality of systems
Providing secure network access for remote users
Designing maintenance procedures and putting them into operation
Training new staff
Assisting with internal upgrades
Ensuring systems meet with requirements set out by GDPR
Provide 2nd/3rd line technical support
Provides regular and accurate reporting on application and hardware status
Support the development of overall office continuity and disaster recovery plans, identify, recommend, develop, and document complete topology of network infrastructure ensuring all is up to date and current
Keep current on researching new technologies that may have future beneficial impact, particularly with regards to employee-related technology and solutions.
Ability to support users remotely as needed.
Security
Telephony Systems
PC & Laptop support and lifecycle management
User Access management
Remote access
Hardware Maintenance
Projects
Take Full ownership of system and user problems, responding in a timely manner.
Ensure all issues are documented and reported to Shareholder
Establish and maintain PC hardware and equipment standards.
Be able to work proactively and happy to work on an individual basis
Manage shareholder communication at all levels.
Keep current on researching new technologies that may have future beneficial impact, particularly with regards to employee-related technology and solutions.
Ability to support users remotely as needed.
Requirements
Knowledge of Microsoft Applications, SQL databases & Server 2012-2016
Previous experience within an IT role either internally or for an IT support/infrastructure organisation
IT qualifications such as MCSE\MCSA\CCNA
Excellent communication and people skills
Planning and problem-solving skills
SAN\NAS Storage
VMware & Hyper V
Microsoft Active Directory
Microsoft Exchange\365
Microsoft SQL
Sage
ERP\CRM software
Backup technologies
Responsibilities ● You will be a Designer on a long-term project to design a full suite of gambling products, including responsive websites, desktop applications and native apps. ● You will be one of the lead designers on the project and will be responsible for all designs produced. ● You will work closely with the Design Director and will have regular design reviews and meetings to come up with creative solutions for different products. ● Following Degree 53’s design process you will sketch out solutions to complex problems, storyboard user journeys, producing ideas and concepts, produce high fidelity wireframes and prototype & test visual designs. ● You will be a key influence in advising on UX & Design best practices. ● You will work closely with a dedicated team from different departments to ensure the final products are delivered to a high standard and to agreed timescales. ● You will also carry out a full handover of final, signed-off designs to the development team and carry out regular design reviews with them to make sure the final product is pixel perfect and to the highest quality. ● You will be creating and continually enhancing these products over time and finding new and innovative ways of improving various features. ● You will carry out research, competitor analysis, data analysis and user testing to aid design decisions. Designs should always be based on factual evidence, not opinion.
Mandatory,
You will have excellent attention to detail. This means your files and folder structures should be neat, tidy and can be picked up by anyone else within the team with ease. ● We expect you to stress test and thoroughly evaluate your work prior to it being presented in a design review and/or handed over to the development team. ● You will be able to effectively communicate ideas and solutions to different team members across the company. ● You will ensure the designs match the fully documented set of requirements. ● You must also be willing to learn about all the different types of gambling products to understand industry standards and what customers expect. ● You will produce stunning UI designs for the final product that is of the highest quality and set the bar in terms of creativity and innovation in the gambling industry. ● All your work must be organised and easily accessible by other team members (including Photoshop and Sketch layers) This is of the highest importance during the project as all final designs have to be fit for development. ● Being able to take on board constructive feedback and producing an improved solution is a must.
The skills you should have
All of our designs are built within Sketch so we’re looking for someone with at least 2 years experience using this tool and someone who can confidently use features such as creating nested symbols, using different plug-ins, adhering to colour palettes and style guides and naming layers and groups with correct terminology. ● Experience with using the Adobe CC Suite is also needed. The main tools we use are Photoshop and Illustrator so being able to use these also is a must in case any visual non-UI work needs creating, such as icons, banners etc. ● Excellent knowledge and experience in responsive web design and UX design (including research, wireframing and prototyping) ● Mobile app design experience e.g. iOS, Android etc. is desirable. ● Previous experience designing products that handle lots of data is a must. ● Ability to work in a fast-paced, rapidly changing environment is necessary throughout this role. ● Good technical understanding with the ability to pick up new tools quickly. ● Love working as part of a team and collaborating with developers, project managers, testers etc. Communication is the key to delivering the best products. ● A good understanding of front-end web development (HTML & CSS). This is so we can produce designs that developers can easily use and understand when implementing our designs. ● Previous experience with analysing data and carrying out user testing across different mediums. ● To proceed to our interview process you must have an exceptional portfolio of previous design work that covers all of the above.
KEY SKILLS
Design a full suite of gambling products, design reviews, storyboard user journeys.
Oct 25, 2018
Full time
Responsibilities ● You will be a Designer on a long-term project to design a full suite of gambling products, including responsive websites, desktop applications and native apps. ● You will be one of the lead designers on the project and will be responsible for all designs produced. ● You will work closely with the Design Director and will have regular design reviews and meetings to come up with creative solutions for different products. ● Following Degree 53’s design process you will sketch out solutions to complex problems, storyboard user journeys, producing ideas and concepts, produce high fidelity wireframes and prototype & test visual designs. ● You will be a key influence in advising on UX & Design best practices. ● You will work closely with a dedicated team from different departments to ensure the final products are delivered to a high standard and to agreed timescales. ● You will also carry out a full handover of final, signed-off designs to the development team and carry out regular design reviews with them to make sure the final product is pixel perfect and to the highest quality. ● You will be creating and continually enhancing these products over time and finding new and innovative ways of improving various features. ● You will carry out research, competitor analysis, data analysis and user testing to aid design decisions. Designs should always be based on factual evidence, not opinion.
Mandatory,
You will have excellent attention to detail. This means your files and folder structures should be neat, tidy and can be picked up by anyone else within the team with ease. ● We expect you to stress test and thoroughly evaluate your work prior to it being presented in a design review and/or handed over to the development team. ● You will be able to effectively communicate ideas and solutions to different team members across the company. ● You will ensure the designs match the fully documented set of requirements. ● You must also be willing to learn about all the different types of gambling products to understand industry standards and what customers expect. ● You will produce stunning UI designs for the final product that is of the highest quality and set the bar in terms of creativity and innovation in the gambling industry. ● All your work must be organised and easily accessible by other team members (including Photoshop and Sketch layers) This is of the highest importance during the project as all final designs have to be fit for development. ● Being able to take on board constructive feedback and producing an improved solution is a must.
The skills you should have
All of our designs are built within Sketch so we’re looking for someone with at least 2 years experience using this tool and someone who can confidently use features such as creating nested symbols, using different plug-ins, adhering to colour palettes and style guides and naming layers and groups with correct terminology. ● Experience with using the Adobe CC Suite is also needed. The main tools we use are Photoshop and Illustrator so being able to use these also is a must in case any visual non-UI work needs creating, such as icons, banners etc. ● Excellent knowledge and experience in responsive web design and UX design (including research, wireframing and prototyping) ● Mobile app design experience e.g. iOS, Android etc. is desirable. ● Previous experience designing products that handle lots of data is a must. ● Ability to work in a fast-paced, rapidly changing environment is necessary throughout this role. ● Good technical understanding with the ability to pick up new tools quickly. ● Love working as part of a team and collaborating with developers, project managers, testers etc. Communication is the key to delivering the best products. ● A good understanding of front-end web development (HTML & CSS). This is so we can produce designs that developers can easily use and understand when implementing our designs. ● Previous experience with analysing data and carrying out user testing across different mediums. ● To proceed to our interview process you must have an exceptional portfolio of previous design work that covers all of the above.
KEY SKILLS
Design a full suite of gambling products, design reviews, storyboard user journeys.