EU AMZL Senior Sustainability Engineering is looking for a talented Sr Electrical Engineer to scale programs within the wider AMZL electrification transformation. Amazon is committed to building a sustainable future for our customers, local communities, and the planet. Under The Climate Pledge we committed to be net-zero carbon across our business by 2040, 10 years ahead of the Paris Agreement. To get there, we need exceptionally talented, bright, and driven people that are dedicated to making a meaningful impact on the sustainability of our products and supply chain. Core initiative are the electrification of last mile and middle mile fleet and the implementation of technologies to maximize energy efficiency of our buildings. This requires the creation of one of the largest private charging networks in the world and the definition of innovative electrical design to enable smart grids processes. Key job responsibilities - Align and set stakeholders' expectations for the installation of AMZL EV charging infrastructure and/or smart grid. This requires multiple weekly interaction with EU Electrification program management, Global Fleet Product team, Reliability Maintenance Engineering (RME), Global Procurement, Finance and OPS teams, as well as with our external partners. - Develop and manage vendors, in order to ensure installation capacity, quality of commissioning and smooth interaction on-site with other teams like health and safety and operations. - Have full ownership of technologies' standards for electrical equipment. Key accountability will be the definition of standard processes for the installation and commissioning of electrical infrastructure to support EV chargers. Based on expertise and team's priorities, the scope may extend to the implementation of smart micro-grid and the interconnectivity of renewable energy (solar, wind, hydrogen). - Perform design validation in order to ensure that various teams are respecting electrical standards during installation of electrical equipment. - Act as subject matter expert and support Field Engineering to prepare for the execution of installation on-site. - Ensure the respect of mechanisms for cost controlling. Proactively improve those mechanisms with equal focus on reliability of installation and financial performances. - Write business cases and present them to leadership to scope programs. A day in the life Your day could include engagement with all levels of the organization and multiple stakeholder groups to drive short, mid and long term decisions that have impact on a large scale across the AMZL network. You would also be working with partners from Operations, Process Improvement, Health and Safety, Ergonomics, Finance, Procurement and external vendors to design and deploy new equipment and processes for the multiple process paths in AMZL Delivery Stations. You will find a cooperative environment with a common commitment on making Amazon business a worldwide reference for Sustainability actions. About the team EU Amazon Logistics Sustainability Engineering is responsible for the definition and continuous improvement of electrical standards for EV charging network and smart grid solutions. We ensure reliability of design and we obsess over costs since we believe that waste of resources is one of the major risks for Sustainability actions. The scale of Amazon last mile network requires the team to establish close partnership with other teams: we get plans and financial justification from Global Fleet team or from EU Sustainability team; we leverage footprint and skills of Field Engineering team for installation; we get continuous feedback from Maintenance and Operation teams to improve our products. We are open to hiring candidates to work out of one of the following locations: Cambridge, GBR BASIC QUALIFICATIONS - Master Degree or higher in Electrical Engineering, Physics or other technical master with actual expertise on electrical design and installation. - Technical expertise in Medium Voltage and Low Voltage power distribution is required. - Demonstrated experience on leading product development for electrical equipment or infrastructure. - Track of record of successes achievement in fast-paced, ambiguous, deadline-oriented work environment. - Experience of handling multiple competing priorities and complex projects in a fast-paced environment, with multiple stakeholders (e.g. definition of expansion plans, vendors' development, quality assurance, design and costs improvement, team and stakeholders engagement). - Microsoft Office skills, including advanced working knowledge of Excel and Word. Basic knowledge of software for electrical grid sizing. PREFERRED QUALIFICATIONS - Experience in electrical engineering programs, procurement of hardware, contracting of maintenance services are a strong plus. - Direct experience of resource planning in large scale programs. - Ability to simplify complex topics for broad audiences, solid analytical skills to enable data-driven decision making. The role requires effective communication with colleagues from operations, sustainability experts and from various business backgrounds. - Ability to earn trust across different levels and multiple groups of a large organization; Depth of understanding of industry players in the electrical and energy sector in Europe and WW. - Experience with customer/partner development and validating products through technological dive deep. - Fluency in English, German and other European languages. - Passion for sustainability and desire to innovate at scale. - Extensive and demonstrated experience of leading Electrification strategies in the industry - Experience within the EV charging industry - Experience a within the Smart Grid technology Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Aug 19, 2023
Full time
EU AMZL Senior Sustainability Engineering is looking for a talented Sr Electrical Engineer to scale programs within the wider AMZL electrification transformation. Amazon is committed to building a sustainable future for our customers, local communities, and the planet. Under The Climate Pledge we committed to be net-zero carbon across our business by 2040, 10 years ahead of the Paris Agreement. To get there, we need exceptionally talented, bright, and driven people that are dedicated to making a meaningful impact on the sustainability of our products and supply chain. Core initiative are the electrification of last mile and middle mile fleet and the implementation of technologies to maximize energy efficiency of our buildings. This requires the creation of one of the largest private charging networks in the world and the definition of innovative electrical design to enable smart grids processes. Key job responsibilities - Align and set stakeholders' expectations for the installation of AMZL EV charging infrastructure and/or smart grid. This requires multiple weekly interaction with EU Electrification program management, Global Fleet Product team, Reliability Maintenance Engineering (RME), Global Procurement, Finance and OPS teams, as well as with our external partners. - Develop and manage vendors, in order to ensure installation capacity, quality of commissioning and smooth interaction on-site with other teams like health and safety and operations. - Have full ownership of technologies' standards for electrical equipment. Key accountability will be the definition of standard processes for the installation and commissioning of electrical infrastructure to support EV chargers. Based on expertise and team's priorities, the scope may extend to the implementation of smart micro-grid and the interconnectivity of renewable energy (solar, wind, hydrogen). - Perform design validation in order to ensure that various teams are respecting electrical standards during installation of electrical equipment. - Act as subject matter expert and support Field Engineering to prepare for the execution of installation on-site. - Ensure the respect of mechanisms for cost controlling. Proactively improve those mechanisms with equal focus on reliability of installation and financial performances. - Write business cases and present them to leadership to scope programs. A day in the life Your day could include engagement with all levels of the organization and multiple stakeholder groups to drive short, mid and long term decisions that have impact on a large scale across the AMZL network. You would also be working with partners from Operations, Process Improvement, Health and Safety, Ergonomics, Finance, Procurement and external vendors to design and deploy new equipment and processes for the multiple process paths in AMZL Delivery Stations. You will find a cooperative environment with a common commitment on making Amazon business a worldwide reference for Sustainability actions. About the team EU Amazon Logistics Sustainability Engineering is responsible for the definition and continuous improvement of electrical standards for EV charging network and smart grid solutions. We ensure reliability of design and we obsess over costs since we believe that waste of resources is one of the major risks for Sustainability actions. The scale of Amazon last mile network requires the team to establish close partnership with other teams: we get plans and financial justification from Global Fleet team or from EU Sustainability team; we leverage footprint and skills of Field Engineering team for installation; we get continuous feedback from Maintenance and Operation teams to improve our products. We are open to hiring candidates to work out of one of the following locations: Cambridge, GBR BASIC QUALIFICATIONS - Master Degree or higher in Electrical Engineering, Physics or other technical master with actual expertise on electrical design and installation. - Technical expertise in Medium Voltage and Low Voltage power distribution is required. - Demonstrated experience on leading product development for electrical equipment or infrastructure. - Track of record of successes achievement in fast-paced, ambiguous, deadline-oriented work environment. - Experience of handling multiple competing priorities and complex projects in a fast-paced environment, with multiple stakeholders (e.g. definition of expansion plans, vendors' development, quality assurance, design and costs improvement, team and stakeholders engagement). - Microsoft Office skills, including advanced working knowledge of Excel and Word. Basic knowledge of software for electrical grid sizing. PREFERRED QUALIFICATIONS - Experience in electrical engineering programs, procurement of hardware, contracting of maintenance services are a strong plus. - Direct experience of resource planning in large scale programs. - Ability to simplify complex topics for broad audiences, solid analytical skills to enable data-driven decision making. The role requires effective communication with colleagues from operations, sustainability experts and from various business backgrounds. - Ability to earn trust across different levels and multiple groups of a large organization; Depth of understanding of industry players in the electrical and energy sector in Europe and WW. - Experience with customer/partner development and validating products through technological dive deep. - Fluency in English, German and other European languages. - Passion for sustainability and desire to innovate at scale. - Extensive and demonstrated experience of leading Electrification strategies in the industry - Experience within the EV charging industry - Experience a within the Smart Grid technology Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Description Description Job summary Are you interested in accelerating a growing business? Part of the Amazon Consumer Payments organization, Amazon's fast-growing Gift Card business serves critical customer needs of gifting and paying access. The Gift Card team is responsible for creating and enhancing gift cards and stored value products sold globally through various channels, including the Amazon website, Corporate sales, and Brick & Mortar third-party retail stores. Our product lines include electronic gift cards, physical cards, and programmatic interfaces that allow on-demand gift card issuance for corporate partners. We are looking for a seasoned Program Manager with technical acumen to join our Gift Cards team who will support our worldwide corporate clients and distribution partners, for all their API integration and production (post launch) needs. Acting as a key point of contact, you will take ownership of urgent issues, engage with the business and technical teams to drive the resolution. You'll work cross functionally across multiple teams to deliver a portfolio of exciting, strategic projects on behalf of the worldwide customer base, using data driven decisions to recommend prioritization with product and addressing our customers needs. You will work directly with our customers business and technical teams to communicate & build a roadmap of projects to streamline their gift card ordering experience via our API set. Experience with the payments industry is preferred but not a must. The ideal candidate will be passionate about their work, self-motivated, detail oriented and have excellent problem-solving skills. They will have strong communication and project-management skills, and will be able to translate technical problems, root cause and solutions in a clear and easy-to-understand way for business stakeholders. They will act as a bridge between the business and technical teams dealing with highly ambiguous problems, taking full control and responsibility for finding simple solutions to complex problems. Key job responsibilities -Integration and Case Management: Provide support to our Gift Card partners for product and API-related questions. Manage API integrations for our mid size corporate clients, as well as large 3rd party partners worldwide. -Subject Matter Expert (SME) - Develop deep knowledge of Amazon Gift Card On Demand (AGCOD) API functions. Act as a trusted adviser to our customers, as well as our internal business development and Sales teams worldwide. -Portfolio Project Management - Partner with business stakeholders and engineering to proactively identify, drive, build improvements, enhancements, and system customization that solve our Gift Card business needs. Technical Translation - Collaborate with the engineering and business teams to understand the scope and impact of production issues. Facilitate discussions to ensure Business understands the pros and cons of the proposed tech solutions for case management. -Continual Program Improvement - Partner Integrations Manager will work with worldwide product team to develop step by step instruction guides for routine operations. Documentation drives consistency and reduces gaps in system knowledge for new and existing team members. -Reporting - Provide monthly and quarterly reporting with a data-centric approach to stakeholders on key integrations, support case volume, hot issues, as well as identifying areas of opportunities.Basic Qualifications -5+ years of relevant professional experience as a Support Analyst, Technical Support, Operations Support or related role -Proficiency with Web Services, REST APIs, HTTP, XML, JSON and automation tools such as postman collections. -Ability to identify recurring technical issues and propose solutions to address the root of the problems -Independently investigate and implement solutions to technical and non-technical issues. -Strong attention to detail and excellent problem-solving skills -Excellent written and oral communication skills, including translating findings into compelling recommendations, polished deliverables, and actionable solutions. -Business Development/Account management/Sales experience with strong technical background is advantageous.Preferred Qualifications -Proven ability to communicate with business and technical audiences at all levels, including demonstrated success influencing senior leaders and decision makers. -Knowledge or experience in the Payments or Gift Card industry and experience with or other CRM systems. -Demonstrated ability to dive deep in understanding our business, projects, and opportunities to improve the outcomes of our largest strategic projects and programs. -Advanced computer literacy in Microsoft Office (especially MS Excel) applications. -Fluent in extracting data through SQL or other means (Looker, Tableau, Elastic) -Experience with Linux & AWS Infrastructure(Lambda, S3) -Basic knowledge of at least one general purpose programming languages is preferred (Java, C#, Python, JavaScript). Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).Basic Qualifications -5+ years of relevant professional experience as a Support Analyst, Technical Support, Operations Support or related role -Proficiency with Web Services, REST APIs, HTTP, XML, JSON and automation tools such as postman collections. -Ability to identify recurring technical issues and propose solutions to address the root of the problems -Independently investigate and implement solutions to technical and non-technical issues. -Strong attention to detail and excellent problem-solving skills -Excellent written and oral communication skills, including translating findings into compelling recommendations, polished deliverables, and actionable solutions. -Business Development/Account management/Sales experience with strong technical background is advantageous.Preferred Qualifications -Proven ability to communicate with business and technical audiences at all levels, including demonstrated success influencing senior leaders and decision makers. -Knowledge or experience in the Payments or Gift Card industry and experience with or other CRM systems. -Demonstrated ability to dive deep in understanding our business, projects, and opportunities to improve the outcomes of our largest strategic projects and programs. -Advanced computer literacy in Microsoft Office (especially MS Excel) applications. -Fluent in extracting data through SQL or other means (Looker, Tableau, Elastic) -Experience with Linux & AWS Infrastructure(Lambda, S3) -Basic knowledge of at least one general purpose programming languages is preferred (Java, C#, Python, JavaScript). Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Sep 24, 2022
Full time
Description Description Job summary Are you interested in accelerating a growing business? Part of the Amazon Consumer Payments organization, Amazon's fast-growing Gift Card business serves critical customer needs of gifting and paying access. The Gift Card team is responsible for creating and enhancing gift cards and stored value products sold globally through various channels, including the Amazon website, Corporate sales, and Brick & Mortar third-party retail stores. Our product lines include electronic gift cards, physical cards, and programmatic interfaces that allow on-demand gift card issuance for corporate partners. We are looking for a seasoned Program Manager with technical acumen to join our Gift Cards team who will support our worldwide corporate clients and distribution partners, for all their API integration and production (post launch) needs. Acting as a key point of contact, you will take ownership of urgent issues, engage with the business and technical teams to drive the resolution. You'll work cross functionally across multiple teams to deliver a portfolio of exciting, strategic projects on behalf of the worldwide customer base, using data driven decisions to recommend prioritization with product and addressing our customers needs. You will work directly with our customers business and technical teams to communicate & build a roadmap of projects to streamline their gift card ordering experience via our API set. Experience with the payments industry is preferred but not a must. The ideal candidate will be passionate about their work, self-motivated, detail oriented and have excellent problem-solving skills. They will have strong communication and project-management skills, and will be able to translate technical problems, root cause and solutions in a clear and easy-to-understand way for business stakeholders. They will act as a bridge between the business and technical teams dealing with highly ambiguous problems, taking full control and responsibility for finding simple solutions to complex problems. Key job responsibilities -Integration and Case Management: Provide support to our Gift Card partners for product and API-related questions. Manage API integrations for our mid size corporate clients, as well as large 3rd party partners worldwide. -Subject Matter Expert (SME) - Develop deep knowledge of Amazon Gift Card On Demand (AGCOD) API functions. Act as a trusted adviser to our customers, as well as our internal business development and Sales teams worldwide. -Portfolio Project Management - Partner with business stakeholders and engineering to proactively identify, drive, build improvements, enhancements, and system customization that solve our Gift Card business needs. Technical Translation - Collaborate with the engineering and business teams to understand the scope and impact of production issues. Facilitate discussions to ensure Business understands the pros and cons of the proposed tech solutions for case management. -Continual Program Improvement - Partner Integrations Manager will work with worldwide product team to develop step by step instruction guides for routine operations. Documentation drives consistency and reduces gaps in system knowledge for new and existing team members. -Reporting - Provide monthly and quarterly reporting with a data-centric approach to stakeholders on key integrations, support case volume, hot issues, as well as identifying areas of opportunities.Basic Qualifications -5+ years of relevant professional experience as a Support Analyst, Technical Support, Operations Support or related role -Proficiency with Web Services, REST APIs, HTTP, XML, JSON and automation tools such as postman collections. -Ability to identify recurring technical issues and propose solutions to address the root of the problems -Independently investigate and implement solutions to technical and non-technical issues. -Strong attention to detail and excellent problem-solving skills -Excellent written and oral communication skills, including translating findings into compelling recommendations, polished deliverables, and actionable solutions. -Business Development/Account management/Sales experience with strong technical background is advantageous.Preferred Qualifications -Proven ability to communicate with business and technical audiences at all levels, including demonstrated success influencing senior leaders and decision makers. -Knowledge or experience in the Payments or Gift Card industry and experience with or other CRM systems. -Demonstrated ability to dive deep in understanding our business, projects, and opportunities to improve the outcomes of our largest strategic projects and programs. -Advanced computer literacy in Microsoft Office (especially MS Excel) applications. -Fluent in extracting data through SQL or other means (Looker, Tableau, Elastic) -Experience with Linux & AWS Infrastructure(Lambda, S3) -Basic knowledge of at least one general purpose programming languages is preferred (Java, C#, Python, JavaScript). Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).Basic Qualifications -5+ years of relevant professional experience as a Support Analyst, Technical Support, Operations Support or related role -Proficiency with Web Services, REST APIs, HTTP, XML, JSON and automation tools such as postman collections. -Ability to identify recurring technical issues and propose solutions to address the root of the problems -Independently investigate and implement solutions to technical and non-technical issues. -Strong attention to detail and excellent problem-solving skills -Excellent written and oral communication skills, including translating findings into compelling recommendations, polished deliverables, and actionable solutions. -Business Development/Account management/Sales experience with strong technical background is advantageous.Preferred Qualifications -Proven ability to communicate with business and technical audiences at all levels, including demonstrated success influencing senior leaders and decision makers. -Knowledge or experience in the Payments or Gift Card industry and experience with or other CRM systems. -Demonstrated ability to dive deep in understanding our business, projects, and opportunities to improve the outcomes of our largest strategic projects and programs. -Advanced computer literacy in Microsoft Office (especially MS Excel) applications. -Fluent in extracting data through SQL or other means (Looker, Tableau, Elastic) -Experience with Linux & AWS Infrastructure(Lambda, S3) -Basic knowledge of at least one general purpose programming languages is preferred (Java, C#, Python, JavaScript). Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Are you an Infrastructure Engineer looking for a new challenge? This role will provide 3rd / 4th Line support in a BAU environment, responding to incidents. You will be part of a 6 person technical team within our Network Security department. You will work within the Delivered Service line providing daily incident resolution and administration, deliver demand and project work while providing guidance and support in areas of key expertise. You will be encouraged to feed into processes to ensure the service offered is relevant and up to date whilst working on end to end projects from outlining business case stages through to implementation and contract management. If you are an outstanding and highly motivated individual with passion and desire to contribute to the positive reputation of our business, we would love to hear from you! What you will be doing: Working inside a Security Services environment Performing administration duties across: Windows and Linux based Server Infrastructure Security Appliances Network Infrastructure Virtual Environments and Storage What you'll bring: Networking background ideally with experience in Gateway security, Firewalls and IDS Windows Servers - 2012 or 2016 or 2019 VMware - vSphere Linux Web proxies SMTP Email It would be great if you had: Knowledge of ITIL (ITIL Foundation certificate or experience working in ITIL environments). Previous experience of project delivery & implementation of detailed designs. Knowledge of MoD, CESG and other mandated government IT legislation. Certified Information Systems Security Professional or other security certification. CCNA cert If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time Location: Salisbury OR Portsmouth - This role is hybrid - 2 3 days on site Security Clearance level: You must be eligible to obtain SC and DV clearance Internal Recruiter: Josh Huggins-Smith Salary: £40,000 to £50,000 Benefits: 25 days annual leave with the option to buy additional days, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about our company? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets. Our technical specialists deploy systems running many of the major operating systems such as Microsoft Windows, Mac OS, and multiple Linux distros. We also provide Messaging and Collaboration systems and support, Application packaging and deployment, along with supporting Infrastructure and Cloud services and support. Our time can be split between our services and project work, so we have the chance to be multi-disciplined and access to a range of technologies. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
Sep 24, 2022
Full time
Are you an Infrastructure Engineer looking for a new challenge? This role will provide 3rd / 4th Line support in a BAU environment, responding to incidents. You will be part of a 6 person technical team within our Network Security department. You will work within the Delivered Service line providing daily incident resolution and administration, deliver demand and project work while providing guidance and support in areas of key expertise. You will be encouraged to feed into processes to ensure the service offered is relevant and up to date whilst working on end to end projects from outlining business case stages through to implementation and contract management. If you are an outstanding and highly motivated individual with passion and desire to contribute to the positive reputation of our business, we would love to hear from you! What you will be doing: Working inside a Security Services environment Performing administration duties across: Windows and Linux based Server Infrastructure Security Appliances Network Infrastructure Virtual Environments and Storage What you'll bring: Networking background ideally with experience in Gateway security, Firewalls and IDS Windows Servers - 2012 or 2016 or 2019 VMware - vSphere Linux Web proxies SMTP Email It would be great if you had: Knowledge of ITIL (ITIL Foundation certificate or experience working in ITIL environments). Previous experience of project delivery & implementation of detailed designs. Knowledge of MoD, CESG and other mandated government IT legislation. Certified Information Systems Security Professional or other security certification. CCNA cert If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time Location: Salisbury OR Portsmouth - This role is hybrid - 2 3 days on site Security Clearance level: You must be eligible to obtain SC and DV clearance Internal Recruiter: Josh Huggins-Smith Salary: £40,000 to £50,000 Benefits: 25 days annual leave with the option to buy additional days, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about our company? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets. Our technical specialists deploy systems running many of the major operating systems such as Microsoft Windows, Mac OS, and multiple Linux distros. We also provide Messaging and Collaboration systems and support, Application packaging and deployment, along with supporting Infrastructure and Cloud services and support. Our time can be split between our services and project work, so we have the chance to be multi-disciplined and access to a range of technologies. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
Description Description Job summary Are you interested in accelerating a growing business? Part of the Amazon Consumer Payments organization, Amazon's fast-growing Gift Card business serves critical customer needs of gifting and paying access. The Gift Card team is responsible for creating and enhancing gift cards and stored value products sold globally through various channels, including the Amazon website, Corporate sales, and Brick & Mortar third-party retail stores. Our product lines include electronic gift cards, physical cards, and programmatic interfaces that allow on-demand gift card issuance for corporate partners. We are looking for a seasoned Program Manager with technical acumen to join our Gift Cards team who will support our worldwide corporate clients and distribution partners, for all their API integration and production (post launch) needs. Acting as a key point of contact, you will take ownership of urgent issues, engage with the business and technical teams to drive the resolution. You'll work cross functionally across multiple teams to deliver a portfolio of exciting, strategic projects on behalf of the worldwide customer base, using data driven decisions to recommend prioritization with product and addressing our customers needs. You will work directly with our customers business and technical teams to communicate & build a roadmap of projects to streamline their gift card ordering experience via our API set. Experience with the payments industry is preferred but not a must. The ideal candidate will be passionate about their work, self-motivated, detail oriented and have excellent problem-solving skills. They will have strong communication and project-management skills, and will be able to translate technical problems, root cause and solutions in a clear and easy-to-understand way for business stakeholders. They will act as a bridge between the business and technical teams dealing with highly ambiguous problems, taking full control and responsibility for finding simple solutions to complex problems. Key job responsibilities -Integration and Case Management: Provide support to our Gift Card partners for product and API-related questions. Manage API integrations for our mid size corporate clients, as well as large 3rd party partners worldwide. -Subject Matter Expert (SME) - Develop deep knowledge of Amazon Gift Card On Demand (AGCOD) API functions. Act as a trusted adviser to our customers, as well as our internal business development and Sales teams worldwide. -Portfolio Project Management - Partner with business stakeholders and engineering to proactively identify, drive, build improvements, enhancements, and system customization that solve our Gift Card business needs. Technical Translation - Collaborate with the engineering and business teams to understand the scope and impact of production issues. Facilitate discussions to ensure Business understands the pros and cons of the proposed tech solutions for case management. -Continual Program Improvement - Partner Integrations Manager will work with worldwide product team to develop step by step instruction guides for routine operations. Documentation drives consistency and reduces gaps in system knowledge for new and existing team members. -Reporting - Provide monthly and quarterly reporting with a data-centric approach to stakeholders on key integrations, support case volume, hot issues, as well as identifying areas of opportunities.Basic Qualifications -5+ years of relevant professional experience as a Support Analyst, Technical Support, Operations Support or related role -Proficiency with Web Services, REST APIs, HTTP, XML, JSON and automation tools such as postman collections. -Ability to identify recurring technical issues and propose solutions to address the root of the problems -Independently investigate and implement solutions to technical and non-technical issues. -Strong attention to detail and excellent problem-solving skills -Excellent written and oral communication skills, including translating findings into compelling recommendations, polished deliverables, and actionable solutions. -Business Development/Account management/Sales experience with strong technical background is advantageous.Preferred Qualifications -Proven ability to communicate with business and technical audiences at all levels, including demonstrated success influencing senior leaders and decision makers. -Knowledge or experience in the Payments or Gift Card industry and experience with or other CRM systems. -Demonstrated ability to dive deep in understanding our business, projects, and opportunities to improve the outcomes of our largest strategic projects and programs. -Advanced computer literacy in Microsoft Office (especially MS Excel) applications. -Fluent in extracting data through SQL or other means (Looker, Tableau, Elastic) -Experience with Linux & AWS Infrastructure(Lambda, S3) -Basic knowledge of at least one general purpose programming languages is preferred (Java, C#, Python, JavaScript). Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).Basic Qualifications -5+ years of relevant professional experience as a Support Analyst, Technical Support, Operations Support or related role -Proficiency with Web Services, REST APIs, HTTP, XML, JSON and automation tools such as postman collections. -Ability to identify recurring technical issues and propose solutions to address the root of the problems -Independently investigate and implement solutions to technical and non-technical issues. -Strong attention to detail and excellent problem-solving skills -Excellent written and oral communication skills, including translating findings into compelling recommendations, polished deliverables, and actionable solutions. -Business Development/Account management/Sales experience with strong technical background is advantageous.Preferred Qualifications -Proven ability to communicate with business and technical audiences at all levels, including demonstrated success influencing senior leaders and decision makers. -Knowledge or experience in the Payments or Gift Card industry and experience with or other CRM systems. -Demonstrated ability to dive deep in understanding our business, projects, and opportunities to improve the outcomes of our largest strategic projects and programs. -Advanced computer literacy in Microsoft Office (especially MS Excel) applications. -Fluent in extracting data through SQL or other means (Looker, Tableau, Elastic) -Experience with Linux & AWS Infrastructure(Lambda, S3) -Basic knowledge of at least one general purpose programming languages is preferred (Java, C#, Python, JavaScript). Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Sep 23, 2022
Full time
Description Description Job summary Are you interested in accelerating a growing business? Part of the Amazon Consumer Payments organization, Amazon's fast-growing Gift Card business serves critical customer needs of gifting and paying access. The Gift Card team is responsible for creating and enhancing gift cards and stored value products sold globally through various channels, including the Amazon website, Corporate sales, and Brick & Mortar third-party retail stores. Our product lines include electronic gift cards, physical cards, and programmatic interfaces that allow on-demand gift card issuance for corporate partners. We are looking for a seasoned Program Manager with technical acumen to join our Gift Cards team who will support our worldwide corporate clients and distribution partners, for all their API integration and production (post launch) needs. Acting as a key point of contact, you will take ownership of urgent issues, engage with the business and technical teams to drive the resolution. You'll work cross functionally across multiple teams to deliver a portfolio of exciting, strategic projects on behalf of the worldwide customer base, using data driven decisions to recommend prioritization with product and addressing our customers needs. You will work directly with our customers business and technical teams to communicate & build a roadmap of projects to streamline their gift card ordering experience via our API set. Experience with the payments industry is preferred but not a must. The ideal candidate will be passionate about their work, self-motivated, detail oriented and have excellent problem-solving skills. They will have strong communication and project-management skills, and will be able to translate technical problems, root cause and solutions in a clear and easy-to-understand way for business stakeholders. They will act as a bridge between the business and technical teams dealing with highly ambiguous problems, taking full control and responsibility for finding simple solutions to complex problems. Key job responsibilities -Integration and Case Management: Provide support to our Gift Card partners for product and API-related questions. Manage API integrations for our mid size corporate clients, as well as large 3rd party partners worldwide. -Subject Matter Expert (SME) - Develop deep knowledge of Amazon Gift Card On Demand (AGCOD) API functions. Act as a trusted adviser to our customers, as well as our internal business development and Sales teams worldwide. -Portfolio Project Management - Partner with business stakeholders and engineering to proactively identify, drive, build improvements, enhancements, and system customization that solve our Gift Card business needs. Technical Translation - Collaborate with the engineering and business teams to understand the scope and impact of production issues. Facilitate discussions to ensure Business understands the pros and cons of the proposed tech solutions for case management. -Continual Program Improvement - Partner Integrations Manager will work with worldwide product team to develop step by step instruction guides for routine operations. Documentation drives consistency and reduces gaps in system knowledge for new and existing team members. -Reporting - Provide monthly and quarterly reporting with a data-centric approach to stakeholders on key integrations, support case volume, hot issues, as well as identifying areas of opportunities.Basic Qualifications -5+ years of relevant professional experience as a Support Analyst, Technical Support, Operations Support or related role -Proficiency with Web Services, REST APIs, HTTP, XML, JSON and automation tools such as postman collections. -Ability to identify recurring technical issues and propose solutions to address the root of the problems -Independently investigate and implement solutions to technical and non-technical issues. -Strong attention to detail and excellent problem-solving skills -Excellent written and oral communication skills, including translating findings into compelling recommendations, polished deliverables, and actionable solutions. -Business Development/Account management/Sales experience with strong technical background is advantageous.Preferred Qualifications -Proven ability to communicate with business and technical audiences at all levels, including demonstrated success influencing senior leaders and decision makers. -Knowledge or experience in the Payments or Gift Card industry and experience with or other CRM systems. -Demonstrated ability to dive deep in understanding our business, projects, and opportunities to improve the outcomes of our largest strategic projects and programs. -Advanced computer literacy in Microsoft Office (especially MS Excel) applications. -Fluent in extracting data through SQL or other means (Looker, Tableau, Elastic) -Experience with Linux & AWS Infrastructure(Lambda, S3) -Basic knowledge of at least one general purpose programming languages is preferred (Java, C#, Python, JavaScript). Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).Basic Qualifications -5+ years of relevant professional experience as a Support Analyst, Technical Support, Operations Support or related role -Proficiency with Web Services, REST APIs, HTTP, XML, JSON and automation tools such as postman collections. -Ability to identify recurring technical issues and propose solutions to address the root of the problems -Independently investigate and implement solutions to technical and non-technical issues. -Strong attention to detail and excellent problem-solving skills -Excellent written and oral communication skills, including translating findings into compelling recommendations, polished deliverables, and actionable solutions. -Business Development/Account management/Sales experience with strong technical background is advantageous.Preferred Qualifications -Proven ability to communicate with business and technical audiences at all levels, including demonstrated success influencing senior leaders and decision makers. -Knowledge or experience in the Payments or Gift Card industry and experience with or other CRM systems. -Demonstrated ability to dive deep in understanding our business, projects, and opportunities to improve the outcomes of our largest strategic projects and programs. -Advanced computer literacy in Microsoft Office (especially MS Excel) applications. -Fluent in extracting data through SQL or other means (Looker, Tableau, Elastic) -Experience with Linux & AWS Infrastructure(Lambda, S3) -Basic knowledge of at least one general purpose programming languages is preferred (Java, C#, Python, JavaScript). Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Team LeaderJob ID: Amazon UK Services Ltd.Job summary Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered - from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time. Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day. We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams bond and the work ethic that enables our business run like clockwork. Our teams take real pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world. Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. PURPOSE OF THE JOB: We are looking for motivated, customer-focused people who want to join our team as a Senior Reliability Maintenance Engineering Technician. The focus of the Senior Reliability Maintenance Engineering Technician role is to ensure safety regulations and policies are adhered to, to ensure preventative maintenance is conducted on time to a high standard and to provide high levels of equipment availability through continuous improvement. Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends. RESPONSIBILITIES: Role model health & safety best practices and monitor those around them to ensure they follow the example they set. Work in a hands-on manner and demonstrate SME (Subject Matter Expert) levels of knowledge on all MHE (Material Handling Equipment) in the building. Coach and mentor the technicians on shift. Support the line manager and to supervise the shift in their absence. Provide high levels of equipment availability to our internal customers by means of troubleshooting and prioritizing. Support continuous improvement of systems in a standard manner across the EU network. Develop and maintain a good working relationship across all levels in the organization. Understanding of OEE (Overall Equipment Effectiveness) and equipment performance metrics. Management of contractors. BASIC QUALIFICATIONS Multi skilled in both electrical and mechanical disciplines with relevant experience in automation or complex MHE environments. Solid foundational knowledge of PLC based controls systems. Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks. Knowledge of Statutory Compliance requirements. Ability to communicate (written & verbal) in English and the local language at CEFR Level B2 or higher. 5 GCSE, NVQ3, ONC/D, C&G 2330, 17th Ed. PREFERRED QUALIFICATIONS Proven ability to supervise and influence others on the team. Proven ability to multi-task and prioritize many different projects and workload. Experience of multi-contractor management. Experience in a multi-site environment. Apprentice Trained, HNC, HND, BSc, BEng Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes your personal data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal data in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal data with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).
Sep 23, 2022
Full time
Team LeaderJob ID: Amazon UK Services Ltd.Job summary Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered - from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time. Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day. We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams bond and the work ethic that enables our business run like clockwork. Our teams take real pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world. Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. PURPOSE OF THE JOB: We are looking for motivated, customer-focused people who want to join our team as a Senior Reliability Maintenance Engineering Technician. The focus of the Senior Reliability Maintenance Engineering Technician role is to ensure safety regulations and policies are adhered to, to ensure preventative maintenance is conducted on time to a high standard and to provide high levels of equipment availability through continuous improvement. Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends. RESPONSIBILITIES: Role model health & safety best practices and monitor those around them to ensure they follow the example they set. Work in a hands-on manner and demonstrate SME (Subject Matter Expert) levels of knowledge on all MHE (Material Handling Equipment) in the building. Coach and mentor the technicians on shift. Support the line manager and to supervise the shift in their absence. Provide high levels of equipment availability to our internal customers by means of troubleshooting and prioritizing. Support continuous improvement of systems in a standard manner across the EU network. Develop and maintain a good working relationship across all levels in the organization. Understanding of OEE (Overall Equipment Effectiveness) and equipment performance metrics. Management of contractors. BASIC QUALIFICATIONS Multi skilled in both electrical and mechanical disciplines with relevant experience in automation or complex MHE environments. Solid foundational knowledge of PLC based controls systems. Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks. Knowledge of Statutory Compliance requirements. Ability to communicate (written & verbal) in English and the local language at CEFR Level B2 or higher. 5 GCSE, NVQ3, ONC/D, C&G 2330, 17th Ed. PREFERRED QUALIFICATIONS Proven ability to supervise and influence others on the team. Proven ability to multi-task and prioritize many different projects and workload. Experience of multi-contractor management. Experience in a multi-site environment. Apprentice Trained, HNC, HND, BSc, BEng Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes your personal data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal data in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal data with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).
Business Intelligence EngineerJob ID: Amazon EU SARL (UK Branch)Job summary Amazon has spent years building one of the world's most efficient and optimized supply chains. The Amazon Distribution and Fulfillment Solutions Org (ADFS) will build on that foundation and continue to innovate end-to-end supply chain capabilities. As a Business Intelligence Engineer with our team, you will help us extract meaning from large volumes of data and improve how we understand, operate, and streamline productivity in one of Amazon's fastest-growing businesses. You should be curious and comfortable digging deep into data to identify opportunities and discover insights that will enable us to unlock step function growth in our business. You will be responsible for modeling complex/abstract problems and discovering insights through the use of statistical and visualization techniques. You will retrieve, visualize and present critical data in a format that is immediately useful to improve the decision-making process. This role requires an individual with excellent analytical abilities as well as outstanding business acumen. Our environment is fast-paced, and requires someone who is flexible, detail-oriented, passionate about the customer and comfortable working with numerous stakeholders across the organization and worldwide. You will be working alongside a team of Project Managers, Account Managers, Data Scientists and other Business Intelligence Engineers to solve complex problems and own the reporting and deep dives for the team. This is a unique opportunity to work on a team from the ground level, where small decisions and insights will have a large impact. Key job responsibilities Lead merchant segmentation analysis in order to better forecast performance and identify possible attrition triggering events. Use analytical and statistical rigor to solve complex problems and drive business decisions including merchant segmentation and the impact of Account Management on sales. Analyze historical data related to merchant performance, including inbound flows, inventory, storage capacity limits, etc to identify trends and insights. Design, develop, and maintain ongoing metrics, analyses, and dashboards to drive key business decisions. Create self-service reports to empower team to own deep dives. Make recommendations for new metrics, techniques, and strategies to improve business understanding. Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. Perform deep-dives and root cause analysis to answer business questions. Effectively communicate (written and verbal) solutions and methodologies to senior leadership.BASIC QUALIFICATIONS Experience with SQL Experience with data visualization using Tableau, Quicksight, or similar tools Experience in the data/BI space Bachelor's degree in quantitative or technical discipline (Engineering, Math, Statistics, etc.) 3+ years of experience in complex quantitative analysis. 2+ years of experience with SQL, data manipulation using a procedural language, statistics, experimentation, and modeling 2+ years of experience with one or more scripting language: Python preferred Experience in one or more BI/ reporting/visualization tools (preferably Tableau or QuickSight)PREFERRED QUALIFICATIONS Graduate degree in quantitative or technical discipline (Engineering, Math, Statistics, etc.). Familiarity with AM concepts, Salesforce, funnels etc. Excellent written and verbal communication skills. The role requires effective communication with senior management as well as with colleagues from operations and business backgrounds. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).
Sep 23, 2022
Full time
Business Intelligence EngineerJob ID: Amazon EU SARL (UK Branch)Job summary Amazon has spent years building one of the world's most efficient and optimized supply chains. The Amazon Distribution and Fulfillment Solutions Org (ADFS) will build on that foundation and continue to innovate end-to-end supply chain capabilities. As a Business Intelligence Engineer with our team, you will help us extract meaning from large volumes of data and improve how we understand, operate, and streamline productivity in one of Amazon's fastest-growing businesses. You should be curious and comfortable digging deep into data to identify opportunities and discover insights that will enable us to unlock step function growth in our business. You will be responsible for modeling complex/abstract problems and discovering insights through the use of statistical and visualization techniques. You will retrieve, visualize and present critical data in a format that is immediately useful to improve the decision-making process. This role requires an individual with excellent analytical abilities as well as outstanding business acumen. Our environment is fast-paced, and requires someone who is flexible, detail-oriented, passionate about the customer and comfortable working with numerous stakeholders across the organization and worldwide. You will be working alongside a team of Project Managers, Account Managers, Data Scientists and other Business Intelligence Engineers to solve complex problems and own the reporting and deep dives for the team. This is a unique opportunity to work on a team from the ground level, where small decisions and insights will have a large impact. Key job responsibilities Lead merchant segmentation analysis in order to better forecast performance and identify possible attrition triggering events. Use analytical and statistical rigor to solve complex problems and drive business decisions including merchant segmentation and the impact of Account Management on sales. Analyze historical data related to merchant performance, including inbound flows, inventory, storage capacity limits, etc to identify trends and insights. Design, develop, and maintain ongoing metrics, analyses, and dashboards to drive key business decisions. Create self-service reports to empower team to own deep dives. Make recommendations for new metrics, techniques, and strategies to improve business understanding. Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. Perform deep-dives and root cause analysis to answer business questions. Effectively communicate (written and verbal) solutions and methodologies to senior leadership.BASIC QUALIFICATIONS Experience with SQL Experience with data visualization using Tableau, Quicksight, or similar tools Experience in the data/BI space Bachelor's degree in quantitative or technical discipline (Engineering, Math, Statistics, etc.) 3+ years of experience in complex quantitative analysis. 2+ years of experience with SQL, data manipulation using a procedural language, statistics, experimentation, and modeling 2+ years of experience with one or more scripting language: Python preferred Experience in one or more BI/ reporting/visualization tools (preferably Tableau or QuickSight)PREFERRED QUALIFICATIONS Graduate degree in quantitative or technical discipline (Engineering, Math, Statistics, etc.). Familiarity with AM concepts, Salesforce, funnels etc. Excellent written and verbal communication skills. The role requires effective communication with senior management as well as with colleagues from operations and business backgrounds. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).
Senior Launch & Integration Manager, Direct FulfillmentJob ID: Amazon EU SARL (UK Branch)Job summary How often have you had an opportunity to be a member of a team creating a unique customer experience? The EU Direct Fulfillment (DF) team is looking to hire a skilled and motivated person to manage the launch and implementation of key cross-functional projects that improve our capabilities for the delivery of specialty shipments across Europe. This role is all about facilitating exponential growth by combining Amazon values, technology and processes with the best of lean principles to achieve operations excellence post launch. Commencing with driving the launch of first-party Amazon Transport Companies on the DF Program, you will have the opportunity to bring your own leadership capabilities to the role, creating value through managing relationships and driving discipline in operations. Reporting to the Manager, Launch and Integration for Europe, as a Senior Program Manager, you will be a key contributor to the future technology roadmap and long-term vision of Direct Fulfillment within Amazon's Supply Chain Optimization Technologies (SCOT) team. Click here for a short informational video on SCOT: In addition to a mechanism driven approach to launching new initiatives, the position will be responsible for exploring strategic and tactical scenarios, designing solutions, developing business cases, and managing complex projects as part of continuously improving the efficiency of our fulfillment operations, including the vast Vendor and transportation network. To be successful in this role, you need an aptitude for project management and ambidexterity in creating processes, executing and building mechanisms simultaneously. Coordinating the right subject matter experts (SMEs) to co-create the best set up and processes, looking for opportunities for simplification, identifying and implementing best practices and minimizing process variance through standardization and automation. Key to your success therefore, will be the ability to lead through influence across various stakeholder groups. Most critical will be the ability to operate at a bigger picture and tactical level in designing operations and improvement programs, while simultaneously ensuring rigor in operational execution as a key member of the EU team. Key Responsibilities Include: Managing full life-cycle of complex cross-functional programs from concept to completion with considerable impact across multiple organizations Developing the overall Program strategy with a 3 years horizon. Tactically driving teams inside and outside your organization to launch initiatives in a scalable and cost effective manner Defining the Program (mission, vision, tenets), set objectives, analyse data and drive improvements that are quantified with metrics. Translate complex business requirements into functional designs to improve safety, cost efficiency, reliability, high standard service and sustainability. Working autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary considers and reasons behind leadership decisions Collaborating with teams across DF, AMXL, Retail, In-network and beyond to source, allocate and coordinate resources. Work with program managers, business leaders and executive teams to communicate and impact critical business initiatives Service expansion: Partner with DF Global Product, Tech and Capability teams as well as other engineering teams to evaluate, develop, or support new product/service programs that add value to customers and Amazon business teams. Determining which projects move forward and in what priority order Solving ambiguous problems and proactively identify and mitigate risks (before they become roadblocks) Partnering with vendors, carriers, customers, internal/external teams to Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes ( requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.) Process: Take ownership for the development and continuous improvement of standard operating procedures (SOPs), guidelines and new process mapping. Engage all key stakeholders to ensure end-to-end alignment and effective hand-offs between parties. Developing, implementing and governing KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects Engaging other Amazon business units globally to share best practices and improve end-to-end outcomes for Amazon customers Creating, communicating, and managing budget/resource requirements including time for projects BASIC QUALIFICATIONS Bachelor's degree in Business, Engineering, Economics, Logistics, Supply Chain, Mathematics or similar field Fluency in English is required, with a good command on written English. Proven track record of managing medium and large scale complex projects or programs. Proven analytical thinking, data management, conversion of strategy to operation, continuous improvement experience and organizational skills. Demonstrated experience in performing analysis and solving problems. Advanced proficiency in Excel. PREFERRED QUALIFICATIONS Relevant project management accreditation PMP, Prince2. Advanced degree - MBA, MSC in supply chain, business administration, finance, or similar field would be advantageous. Proficient in data analysis and its tools such as SQL and VBA to manage large sets of data. Advanced knowledge of MS Project is a plus Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).
Sep 23, 2022
Full time
Senior Launch & Integration Manager, Direct FulfillmentJob ID: Amazon EU SARL (UK Branch)Job summary How often have you had an opportunity to be a member of a team creating a unique customer experience? The EU Direct Fulfillment (DF) team is looking to hire a skilled and motivated person to manage the launch and implementation of key cross-functional projects that improve our capabilities for the delivery of specialty shipments across Europe. This role is all about facilitating exponential growth by combining Amazon values, technology and processes with the best of lean principles to achieve operations excellence post launch. Commencing with driving the launch of first-party Amazon Transport Companies on the DF Program, you will have the opportunity to bring your own leadership capabilities to the role, creating value through managing relationships and driving discipline in operations. Reporting to the Manager, Launch and Integration for Europe, as a Senior Program Manager, you will be a key contributor to the future technology roadmap and long-term vision of Direct Fulfillment within Amazon's Supply Chain Optimization Technologies (SCOT) team. Click here for a short informational video on SCOT: In addition to a mechanism driven approach to launching new initiatives, the position will be responsible for exploring strategic and tactical scenarios, designing solutions, developing business cases, and managing complex projects as part of continuously improving the efficiency of our fulfillment operations, including the vast Vendor and transportation network. To be successful in this role, you need an aptitude for project management and ambidexterity in creating processes, executing and building mechanisms simultaneously. Coordinating the right subject matter experts (SMEs) to co-create the best set up and processes, looking for opportunities for simplification, identifying and implementing best practices and minimizing process variance through standardization and automation. Key to your success therefore, will be the ability to lead through influence across various stakeholder groups. Most critical will be the ability to operate at a bigger picture and tactical level in designing operations and improvement programs, while simultaneously ensuring rigor in operational execution as a key member of the EU team. Key Responsibilities Include: Managing full life-cycle of complex cross-functional programs from concept to completion with considerable impact across multiple organizations Developing the overall Program strategy with a 3 years horizon. Tactically driving teams inside and outside your organization to launch initiatives in a scalable and cost effective manner Defining the Program (mission, vision, tenets), set objectives, analyse data and drive improvements that are quantified with metrics. Translate complex business requirements into functional designs to improve safety, cost efficiency, reliability, high standard service and sustainability. Working autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary considers and reasons behind leadership decisions Collaborating with teams across DF, AMXL, Retail, In-network and beyond to source, allocate and coordinate resources. Work with program managers, business leaders and executive teams to communicate and impact critical business initiatives Service expansion: Partner with DF Global Product, Tech and Capability teams as well as other engineering teams to evaluate, develop, or support new product/service programs that add value to customers and Amazon business teams. Determining which projects move forward and in what priority order Solving ambiguous problems and proactively identify and mitigate risks (before they become roadblocks) Partnering with vendors, carriers, customers, internal/external teams to Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes ( requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.) Process: Take ownership for the development and continuous improvement of standard operating procedures (SOPs), guidelines and new process mapping. Engage all key stakeholders to ensure end-to-end alignment and effective hand-offs between parties. Developing, implementing and governing KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects Engaging other Amazon business units globally to share best practices and improve end-to-end outcomes for Amazon customers Creating, communicating, and managing budget/resource requirements including time for projects BASIC QUALIFICATIONS Bachelor's degree in Business, Engineering, Economics, Logistics, Supply Chain, Mathematics or similar field Fluency in English is required, with a good command on written English. Proven track record of managing medium and large scale complex projects or programs. Proven analytical thinking, data management, conversion of strategy to operation, continuous improvement experience and organizational skills. Demonstrated experience in performing analysis and solving problems. Advanced proficiency in Excel. PREFERRED QUALIFICATIONS Relevant project management accreditation PMP, Prince2. Advanced degree - MBA, MSC in supply chain, business administration, finance, or similar field would be advantageous. Proficient in data analysis and its tools such as SQL and VBA to manage large sets of data. Advanced knowledge of MS Project is a plus Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).
Senior Software Development Engineer, SimExJob ID: Amazon UK Services Ltd.Job summary This job opening requires relocation to UK - available in London or Cambridge. Looking for an exciting challenge to accelerate your career? Are you customer obsessed? Imagine being part of a team that predicts inventory flows for Amazon's worldwide supply chain. Amazon's worldwide inventory planning involves many algorithms to buy inventory in the right quantities, at the right frequencies, from the right vendors, and assigning to the best warehouse to fulfill customer demand forecast. Our massive simulation system lives at the heart of these algorithms, keeping up with the rapid pace of optimization improvements and simulating how they interact with each other. We simulate what these systems will do for months into the future, predicting inventory flows across the network for both labor planning and AB test experimentation, end-to-end from vendors to customers. The Amazon Supply Chain Optimization Technology (SCOT - ) organization is looking for a highly motivated software development engineers (SDE). SCOT is a unique opportunity to both create and see the direct impact of your work on billions of dollars' worth of inventory, in one of the world's most advanced supply chains, and at massive scale. As an SDE in SCOT's Simulation and Experimentation (SimEx) team, you will work closely with some of the brightest software engineers, scientists, economists, and product managers, to solve highly complex supply chain challenges. You will work on one of the largest distributed systems in the world in order to support new use cases and design its future state, you will think of how we can leverage newer AWS technologies (specifically technologies such as ECS and EMR), that will allow our next generation system to run elastically at a much larger scale and on demand, as well as define new frameworks (data APIs, plug and play technology) that will allow supply chain teams to integrate their components in simulation in a low touch manner. You will be responsible for building key technology programs across our SimEx tool set, successfully delivering new functionality and meeting program goals. You will design, implement, test, write library code and own Monte Carlo Simulation system for Amazon Supply Chain, using object-oriented, distributed programming, and other AWS services and more in Linux environment. Finally, here are some more reasons you might find this opportunity exciting: Being part of a team that is at the heart of the most sophisticated supply chain and decision making system on the planet. Working at the intersection of science and engineering to simulate and predict future supply chain flows in order to ultimately impact Amazon user experience (by helping supply chain teams run experiments that allow for speed and same day availability for example), saving hundreds of millions of dollars using cutting edge science and technology on the way. Closely collaborating with some of the brightest software engineers, scientists, and economists, in order to solve complex supply chain problems and implement systems to tackle these challenges at scale (trillions of simulation events per day), and an evolving need for faster and more scalable applications. Being part of a team that values creativity and welcomes outside of the box thinking (thinking big!). Being part of a team with a high emphasis on a positive work culture of collaboration. Being part of a fast growing team with many growth opportunities BASIC QUALIFICATIONS 2+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems 3+ years of programming experience with at least one modern language such as Java, C++, or C# including object-oriented design 4+ years of professional software development experience 2+ years of experience as a mentor, tech lead OR leading an engineering team PREFERRED QUALIFICATIONS Understanding of Amazon technologies like DynamoDB, AWS, S3, EMR, ECS Understanding of integration technologies like web services, messaging queues Understanding of No-Sql and RDBMS database technologies Experience with an AB testing framework Experience with MapReduce concepts and Hadoop Experience building large scale, high-performance systems in a complex, multi-tiered, distributed environment Experience to guide engineers inside and outside the team for design Experience with data mining, databases, and massively parallel systems Experience building and operating highly, high availability services Experience in analytical systems and machine learning The ideal candidate will have experience leading technical teams with strong business judgment to make the right decisions about technology choices, and experience coaching and mentoring software engineers. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).
Sep 23, 2022
Full time
Senior Software Development Engineer, SimExJob ID: Amazon UK Services Ltd.Job summary This job opening requires relocation to UK - available in London or Cambridge. Looking for an exciting challenge to accelerate your career? Are you customer obsessed? Imagine being part of a team that predicts inventory flows for Amazon's worldwide supply chain. Amazon's worldwide inventory planning involves many algorithms to buy inventory in the right quantities, at the right frequencies, from the right vendors, and assigning to the best warehouse to fulfill customer demand forecast. Our massive simulation system lives at the heart of these algorithms, keeping up with the rapid pace of optimization improvements and simulating how they interact with each other. We simulate what these systems will do for months into the future, predicting inventory flows across the network for both labor planning and AB test experimentation, end-to-end from vendors to customers. The Amazon Supply Chain Optimization Technology (SCOT - ) organization is looking for a highly motivated software development engineers (SDE). SCOT is a unique opportunity to both create and see the direct impact of your work on billions of dollars' worth of inventory, in one of the world's most advanced supply chains, and at massive scale. As an SDE in SCOT's Simulation and Experimentation (SimEx) team, you will work closely with some of the brightest software engineers, scientists, economists, and product managers, to solve highly complex supply chain challenges. You will work on one of the largest distributed systems in the world in order to support new use cases and design its future state, you will think of how we can leverage newer AWS technologies (specifically technologies such as ECS and EMR), that will allow our next generation system to run elastically at a much larger scale and on demand, as well as define new frameworks (data APIs, plug and play technology) that will allow supply chain teams to integrate their components in simulation in a low touch manner. You will be responsible for building key technology programs across our SimEx tool set, successfully delivering new functionality and meeting program goals. You will design, implement, test, write library code and own Monte Carlo Simulation system for Amazon Supply Chain, using object-oriented, distributed programming, and other AWS services and more in Linux environment. Finally, here are some more reasons you might find this opportunity exciting: Being part of a team that is at the heart of the most sophisticated supply chain and decision making system on the planet. Working at the intersection of science and engineering to simulate and predict future supply chain flows in order to ultimately impact Amazon user experience (by helping supply chain teams run experiments that allow for speed and same day availability for example), saving hundreds of millions of dollars using cutting edge science and technology on the way. Closely collaborating with some of the brightest software engineers, scientists, and economists, in order to solve complex supply chain problems and implement systems to tackle these challenges at scale (trillions of simulation events per day), and an evolving need for faster and more scalable applications. Being part of a team that values creativity and welcomes outside of the box thinking (thinking big!). Being part of a team with a high emphasis on a positive work culture of collaboration. Being part of a fast growing team with many growth opportunities BASIC QUALIFICATIONS 2+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems 3+ years of programming experience with at least one modern language such as Java, C++, or C# including object-oriented design 4+ years of professional software development experience 2+ years of experience as a mentor, tech lead OR leading an engineering team PREFERRED QUALIFICATIONS Understanding of Amazon technologies like DynamoDB, AWS, S3, EMR, ECS Understanding of integration technologies like web services, messaging queues Understanding of No-Sql and RDBMS database technologies Experience with an AB testing framework Experience with MapReduce concepts and Hadoop Experience building large scale, high-performance systems in a complex, multi-tiered, distributed environment Experience to guide engineers inside and outside the team for design Experience with data mining, databases, and massively parallel systems Experience building and operating highly, high availability services Experience in analytical systems and machine learning The ideal candidate will have experience leading technical teams with strong business judgment to make the right decisions about technology choices, and experience coaching and mentoring software engineers. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).
Team Overview Data is central to Ofcom's work. We use data from a wide range of sources to understand the dynamics of the sectors we regulate and to provide key insights to inform policy decisions. In addition to existing regulatory responsibilities, there will be exciting opportunities to contribute to Ofcom's new duties in relation to the regulation of Online Harms. It is expected that this new area of work will expand the scope of data-driven activities at Ofcom in terms of the variety and volume of data, as well as the range of analysis we do. To ensure that Ofcom has the appropriate data capabilities to undertake the analysis effectively, ICT has created a new role for an Data Solutions Architect Purpose of the Role The Data Solutions Architect works closely with ICT and the Data Innovation Hub. You will architect, design, implement and oversee the operations of data solutions that empower data professionals to efficiently and effectively deliver their work. Candidates will exhibit critical thinking skills, the ability to synthesize complex problems, and have relevant skills and experience for enabling the transformation of data to create solutions that add value to a myriad of business requirements. You must have a deep understanding of the full data lifecycle and the role that high-quality data plays across applications, machine learning, business analytics, and reporting. You will lead the design and development of solution architectures in response to business requirements. This includes identifying and evaluating alternative architectures, their trade-offs in cost, performance and scalability. And ensuring that the relevant technical strategies, policies, standards and practices (including security) are applied correctly. The end to end solution will be fit for purpose - i.e. meet the needs of business, the agreed requirements, and support the strategic direction of Ofcom. Work with IT teams, business analysts and data analytics teams to understand data consumers' needs and develop solutions By maintaining your knowledge of emerging trends in data usage, tools and analysis techniques you will support our on-going development activities and continually promote data innovation as a means to achieve the business outcomes for specific Groups, and Ofcom. You will need to be self-motivated, an effective communicator and have a collaborative delivery approach.You will work in a collaborative cross-functional environment and interact with the full spectrum of colleagues (data engineers, data analysts, data scientists, operational support and policy makers), and you will need to inform and influence senior managers. Requirements of the Role Build strong relationships with colleagues across the business, understanding their motivations behind projects and own technical activities to translate business requirements (both functional and non-functional) into a solution. Ensuring the required business value is delivered. Fostering a customer centric approach to ensure delivery of business value and an iterative approach that responds to feedback and changing needs. Perform deep dives into technical areas to solve a specific solution or design challenges. Using trials or POCs to prove or discount an approach, to critic your own design. You will be responsible for ensuring that the solutions you help deliver form an integral part of the ICT estate and align with the wider reference architecture and domain roadmaps. Manage stakeholder expectations and be flexible, working on many different projects and topics at the same time period. Manage proactive and reactive communication. Facilitate difficult discussions within the team or with diverse senior stakeholders and external / 3rd parties as necessary. Provide documentation of solutions detailing the business, data, application and technology layers. Work with Data Engineers to define data pipelines and data lakes, covering the ingression, ETL or ELT, and the cataloguing of data. Takes overall responsibility for planning effective data storage, cost, security, quality, sharing, availability, retention and publishing within the organisation. Develops analytics policy, standards and guidelines Ensuring successful transitions for solutions into production ensuring production support have the necessary knowledge and documentation to support the service. Skills, knowledge and experience Robust Data and Technical/Solutions Architecture skills - sets direction for and possesses a deep understanding of architecture and strategies which integrate with industry trends e.g. TOGAF Hands-on experience with analytical tools and languages such as: Python, R, SQL, Azure Data Factory (and SSIS), Databricks, Power BI, Git etc. Experience of infrastructure: cloud-based technologies used for storage, data lakes, data warehouses, data streaming, Databases, ETL / ELT / Transformation. Experience of DevOps/ DataOps methods in development of data solutions to ensure pipelines and processes can be automated and controlled. Experience with Cloud based data and analytical initiatives utilising Azure, AWS, Google Cloud or similar cloud services Experience of working closely with Data Professionals (E.g. Data Scientists and Data Analysts) to understanding their needs. Experience of implementating of statistical, Artificial Intelligence, Machine Learning and Deep learning applications. Experience with integrations (e.g. via APIs) with external vendors to share data between organizations Experience of working with external technology supplier and service providers to deliver business solutions SFIA Skill Enterprise and business architecture STPL - Level 5 Solution architecture ARCH - Level 5 Requirements definition and management REQM- Level 5 Database design DBDS- Level 5 Analytics INAN- Level 4 Emerging Technology Monitoring (EMRG)- Level 4 Relationship Management RLMT- Level 5
Nov 04, 2021
Full time
Team Overview Data is central to Ofcom's work. We use data from a wide range of sources to understand the dynamics of the sectors we regulate and to provide key insights to inform policy decisions. In addition to existing regulatory responsibilities, there will be exciting opportunities to contribute to Ofcom's new duties in relation to the regulation of Online Harms. It is expected that this new area of work will expand the scope of data-driven activities at Ofcom in terms of the variety and volume of data, as well as the range of analysis we do. To ensure that Ofcom has the appropriate data capabilities to undertake the analysis effectively, ICT has created a new role for an Data Solutions Architect Purpose of the Role The Data Solutions Architect works closely with ICT and the Data Innovation Hub. You will architect, design, implement and oversee the operations of data solutions that empower data professionals to efficiently and effectively deliver their work. Candidates will exhibit critical thinking skills, the ability to synthesize complex problems, and have relevant skills and experience for enabling the transformation of data to create solutions that add value to a myriad of business requirements. You must have a deep understanding of the full data lifecycle and the role that high-quality data plays across applications, machine learning, business analytics, and reporting. You will lead the design and development of solution architectures in response to business requirements. This includes identifying and evaluating alternative architectures, their trade-offs in cost, performance and scalability. And ensuring that the relevant technical strategies, policies, standards and practices (including security) are applied correctly. The end to end solution will be fit for purpose - i.e. meet the needs of business, the agreed requirements, and support the strategic direction of Ofcom. Work with IT teams, business analysts and data analytics teams to understand data consumers' needs and develop solutions By maintaining your knowledge of emerging trends in data usage, tools and analysis techniques you will support our on-going development activities and continually promote data innovation as a means to achieve the business outcomes for specific Groups, and Ofcom. You will need to be self-motivated, an effective communicator and have a collaborative delivery approach.You will work in a collaborative cross-functional environment and interact with the full spectrum of colleagues (data engineers, data analysts, data scientists, operational support and policy makers), and you will need to inform and influence senior managers. Requirements of the Role Build strong relationships with colleagues across the business, understanding their motivations behind projects and own technical activities to translate business requirements (both functional and non-functional) into a solution. Ensuring the required business value is delivered. Fostering a customer centric approach to ensure delivery of business value and an iterative approach that responds to feedback and changing needs. Perform deep dives into technical areas to solve a specific solution or design challenges. Using trials or POCs to prove or discount an approach, to critic your own design. You will be responsible for ensuring that the solutions you help deliver form an integral part of the ICT estate and align with the wider reference architecture and domain roadmaps. Manage stakeholder expectations and be flexible, working on many different projects and topics at the same time period. Manage proactive and reactive communication. Facilitate difficult discussions within the team or with diverse senior stakeholders and external / 3rd parties as necessary. Provide documentation of solutions detailing the business, data, application and technology layers. Work with Data Engineers to define data pipelines and data lakes, covering the ingression, ETL or ELT, and the cataloguing of data. Takes overall responsibility for planning effective data storage, cost, security, quality, sharing, availability, retention and publishing within the organisation. Develops analytics policy, standards and guidelines Ensuring successful transitions for solutions into production ensuring production support have the necessary knowledge and documentation to support the service. Skills, knowledge and experience Robust Data and Technical/Solutions Architecture skills - sets direction for and possesses a deep understanding of architecture and strategies which integrate with industry trends e.g. TOGAF Hands-on experience with analytical tools and languages such as: Python, R, SQL, Azure Data Factory (and SSIS), Databricks, Power BI, Git etc. Experience of infrastructure: cloud-based technologies used for storage, data lakes, data warehouses, data streaming, Databases, ETL / ELT / Transformation. Experience of DevOps/ DataOps methods in development of data solutions to ensure pipelines and processes can be automated and controlled. Experience with Cloud based data and analytical initiatives utilising Azure, AWS, Google Cloud or similar cloud services Experience of working closely with Data Professionals (E.g. Data Scientists and Data Analysts) to understanding their needs. Experience of implementating of statistical, Artificial Intelligence, Machine Learning and Deep learning applications. Experience with integrations (e.g. via APIs) with external vendors to share data between organizations Experience of working with external technology supplier and service providers to deliver business solutions SFIA Skill Enterprise and business architecture STPL - Level 5 Solution architecture ARCH - Level 5 Requirements definition and management REQM- Level 5 Database design DBDS- Level 5 Analytics INAN- Level 4 Emerging Technology Monitoring (EMRG)- Level 4 Relationship Management RLMT- Level 5
Team Overview Data is central to Ofcom's work. We use data from a wide range of sources to understand the dynamics of the sectors we regulate and to provide key insights to inform policy decisions. In addition to existing regulatory responsibilities, there will be exciting opportunities to contribute to Ofcom's new duties in relation to the regulation of Online Harms. It is expected that this new area of work will expand the scope of data-driven activities at Ofcom in terms of the variety and volume of data, as well as the range of analysis we do. To ensure that Ofcom has the appropriate data capabilities to undertake the analysis effectively, ICT has created a new role for an Data Solutions Architect Purpose of the Role The Data Solutions Architect works closely with ICT and the Data Innovation Hub. You will architect, design, implement and oversee the operations of data solutions that empower data professionals to efficiently and effectively deliver their work. Candidates will exhibit critical thinking skills, the ability to synthesize complex problems, and have relevant skills and experience for enabling the transformation of data to create solutions that add value to a myriad of business requirements. You must have a deep understanding of the full data lifecycle and the role that high-quality data plays across applications, machine learning, business analytics, and reporting. You will lead the design and development of solution architectures in response to business requirements. This includes identifying and evaluating alternative architectures, their trade-offs in cost, performance and scalability. And ensuring that the relevant technical strategies, policies, standards and practices (including security) are applied correctly. The end to end solution will be fit for purpose - i.e. meet the needs of business, the agreed requirements, and support the strategic direction of Ofcom. Work with IT teams, business analysts and data analytics teams to understand data consumers' needs and develop solutions By maintaining your knowledge of emerging trends in data usage, tools and analysis techniques you will support our on-going development activities and continually promote data innovation as a means to achieve the business outcomes for specific Groups, and Ofcom. You will need to be self-motivated, an effective communicator and have a collaborative delivery approach.You will work in a collaborative cross-functional environment and interact with the full spectrum of colleagues (data engineers, data analysts, data scientists, operational support and policy makers), and you will need to inform and influence senior managers. Requirements of the Role Build strong relationships with colleagues across the business, understanding their motivations behind projects and own technical activities to translate business requirements (both functional and non-functional) into a solution. Ensuring the required business value is delivered. Fostering a customer centric approach to ensure delivery of business value and an iterative approach that responds to feedback and changing needs. Perform deep dives into technical areas to solve a specific solution or design challenges. Using trials or POCs to prove or discount an approach, to critic your own design. You will be responsible for ensuring that the solutions you help deliver form an integral part of the ICT estate and align with the wider reference architecture and domain roadmaps. Manage stakeholder expectations and be flexible, working on many different projects and topics at the same time period. Manage proactive and reactive communication. Facilitate difficult discussions within the team or with diverse senior stakeholders and external / 3rd parties as necessary. Provide documentation of solutions detailing the business, data, application and technology layers. Work with Data Engineers to define data pipelines and data lakes, covering the ingression, ETL or ELT, and the cataloguing of data. Takes overall responsibility for planning effective data storage, cost, security, quality, sharing, availability, retention and publishing within the organisation. Develops analytics policy, standards and guidelines Ensuring successful transitions for solutions into production ensuring production support have the necessary knowledge and documentation to support the service. Skills, knowledge and experience Robust Data and Technical/Solutions Architecture skills - sets direction for and possesses a deep understanding of architecture and strategies which integrate with industry trends e.g. TOGAF Hands-on experience with analytical tools and languages such as: Python, R, SQL, Azure Data Factory (and SSIS), Databricks, Power BI, Git etc. Experience of infrastructure: cloud-based technologies used for storage, data lakes, data warehouses, data streaming, Databases, ETL / ELT / Transformation. Experience of DevOps/ DataOps methods in development of data solutions to ensure pipelines and processes can be automated and controlled. Experience with Cloud based data and analytical initiatives utilising Azure, AWS, Google Cloud or similar cloud services Experience of working closely with Data Professionals (E.g. Data Scientists and Data Analysts) to understanding their needs. Experience of implementating of statistical, Artificial Intelligence, Machine Learning and Deep learning applications. Experience with integrations (e.g. via APIs) with external vendors to share data between organizations Experience of working with external technology supplier and service providers to deliver business solutions SFIA Skill Enterprise and business architecture STPL - Level 5 Solution architecture ARCH - Level 5 Requirements definition and management REQM- Level 5 Database design DBDS- Level 5 Analytics INAN- Level 4 Emerging Technology Monitoring (EMRG)- Level 4 Relationship Management RLMT- Level 5
Nov 04, 2021
Full time
Team Overview Data is central to Ofcom's work. We use data from a wide range of sources to understand the dynamics of the sectors we regulate and to provide key insights to inform policy decisions. In addition to existing regulatory responsibilities, there will be exciting opportunities to contribute to Ofcom's new duties in relation to the regulation of Online Harms. It is expected that this new area of work will expand the scope of data-driven activities at Ofcom in terms of the variety and volume of data, as well as the range of analysis we do. To ensure that Ofcom has the appropriate data capabilities to undertake the analysis effectively, ICT has created a new role for an Data Solutions Architect Purpose of the Role The Data Solutions Architect works closely with ICT and the Data Innovation Hub. You will architect, design, implement and oversee the operations of data solutions that empower data professionals to efficiently and effectively deliver their work. Candidates will exhibit critical thinking skills, the ability to synthesize complex problems, and have relevant skills and experience for enabling the transformation of data to create solutions that add value to a myriad of business requirements. You must have a deep understanding of the full data lifecycle and the role that high-quality data plays across applications, machine learning, business analytics, and reporting. You will lead the design and development of solution architectures in response to business requirements. This includes identifying and evaluating alternative architectures, their trade-offs in cost, performance and scalability. And ensuring that the relevant technical strategies, policies, standards and practices (including security) are applied correctly. The end to end solution will be fit for purpose - i.e. meet the needs of business, the agreed requirements, and support the strategic direction of Ofcom. Work with IT teams, business analysts and data analytics teams to understand data consumers' needs and develop solutions By maintaining your knowledge of emerging trends in data usage, tools and analysis techniques you will support our on-going development activities and continually promote data innovation as a means to achieve the business outcomes for specific Groups, and Ofcom. You will need to be self-motivated, an effective communicator and have a collaborative delivery approach.You will work in a collaborative cross-functional environment and interact with the full spectrum of colleagues (data engineers, data analysts, data scientists, operational support and policy makers), and you will need to inform and influence senior managers. Requirements of the Role Build strong relationships with colleagues across the business, understanding their motivations behind projects and own technical activities to translate business requirements (both functional and non-functional) into a solution. Ensuring the required business value is delivered. Fostering a customer centric approach to ensure delivery of business value and an iterative approach that responds to feedback and changing needs. Perform deep dives into technical areas to solve a specific solution or design challenges. Using trials or POCs to prove or discount an approach, to critic your own design. You will be responsible for ensuring that the solutions you help deliver form an integral part of the ICT estate and align with the wider reference architecture and domain roadmaps. Manage stakeholder expectations and be flexible, working on many different projects and topics at the same time period. Manage proactive and reactive communication. Facilitate difficult discussions within the team or with diverse senior stakeholders and external / 3rd parties as necessary. Provide documentation of solutions detailing the business, data, application and technology layers. Work with Data Engineers to define data pipelines and data lakes, covering the ingression, ETL or ELT, and the cataloguing of data. Takes overall responsibility for planning effective data storage, cost, security, quality, sharing, availability, retention and publishing within the organisation. Develops analytics policy, standards and guidelines Ensuring successful transitions for solutions into production ensuring production support have the necessary knowledge and documentation to support the service. Skills, knowledge and experience Robust Data and Technical/Solutions Architecture skills - sets direction for and possesses a deep understanding of architecture and strategies which integrate with industry trends e.g. TOGAF Hands-on experience with analytical tools and languages such as: Python, R, SQL, Azure Data Factory (and SSIS), Databricks, Power BI, Git etc. Experience of infrastructure: cloud-based technologies used for storage, data lakes, data warehouses, data streaming, Databases, ETL / ELT / Transformation. Experience of DevOps/ DataOps methods in development of data solutions to ensure pipelines and processes can be automated and controlled. Experience with Cloud based data and analytical initiatives utilising Azure, AWS, Google Cloud or similar cloud services Experience of working closely with Data Professionals (E.g. Data Scientists and Data Analysts) to understanding their needs. Experience of implementating of statistical, Artificial Intelligence, Machine Learning and Deep learning applications. Experience with integrations (e.g. via APIs) with external vendors to share data between organizations Experience of working with external technology supplier and service providers to deliver business solutions SFIA Skill Enterprise and business architecture STPL - Level 5 Solution architecture ARCH - Level 5 Requirements definition and management REQM- Level 5 Database design DBDS- Level 5 Analytics INAN- Level 4 Emerging Technology Monitoring (EMRG)- Level 4 Relationship Management RLMT- Level 5
Team Overview Data is central to Ofcom's work. We use data from a wide range of sources to understand the dynamics of the sectors we regulate and to provide key insights to inform policy decisions. In addition to existing regulatory responsibilities, there will be exciting opportunities to contribute to Ofcom's new duties in relation to the regulation of Online Harms. It is expected that this new area of work will expand the scope of data-driven activities at Ofcom in terms of the variety and volume of data, as well as the range of analysis we do. To ensure that Ofcom has the appropriate data capabilities to undertake the analysis effectively, ICT has created a new role for an Data Solutions Architect Purpose of the Role The Data Solutions Architect works closely with ICT and the Data Innovation Hub. You will architect, design, implement and oversee the operations of data solutions that empower data professionals to efficiently and effectively deliver their work. Candidates will exhibit critical thinking skills, the ability to synthesize complex problems, and have relevant skills and experience for enabling the transformation of data to create solutions that add value to a myriad of business requirements. You must have a deep understanding of the full data lifecycle and the role that high-quality data plays across applications, machine learning, business analytics, and reporting. You will lead the design and development of solution architectures in response to business requirements. This includes identifying and evaluating alternative architectures, their trade-offs in cost, performance and scalability. And ensuring that the relevant technical strategies, policies, standards and practices (including security) are applied correctly. The end to end solution will be fit for purpose - i.e. meet the needs of business, the agreed requirements, and support the strategic direction of Ofcom. Work with IT teams, business analysts and data analytics teams to understand data consumers' needs and develop solutions By maintaining your knowledge of emerging trends in data usage, tools and analysis techniques you will support our on-going development activities and continually promote data innovation as a means to achieve the business outcomes for specific Groups, and Ofcom. You will need to be self-motivated, an effective communicator and have a collaborative delivery approach.You will work in a collaborative cross-functional environment and interact with the full spectrum of colleagues (data engineers, data analysts, data scientists, operational support and policy makers), and you will need to inform and influence senior managers. Requirements of the Role Build strong relationships with colleagues across the business, understanding their motivations behind projects and own technical activities to translate business requirements (both functional and non-functional) into a solution. Ensuring the required business value is delivered. Fostering a customer centric approach to ensure delivery of business value and an iterative approach that responds to feedback and changing needs. Perform deep dives into technical areas to solve a specific solution or design challenges. Using trials or POCs to prove or discount an approach, to critic your own design. You will be responsible for ensuring that the solutions you help deliver form an integral part of the ICT estate and align with the wider reference architecture and domain roadmaps. Manage stakeholder expectations and be flexible, working on many different projects and topics at the same time period. Manage proactive and reactive communication. Facilitate difficult discussions within the team or with diverse senior stakeholders and external / 3rd parties as necessary. Provide documentation of solutions detailing the business, data, application and technology layers. Work with Data Engineers to define data pipelines and data lakes, covering the ingression, ETL or ELT, and the cataloguing of data. Takes overall responsibility for planning effective data storage, cost, security, quality, sharing, availability, retention and publishing within the organisation. Develops analytics policy, standards and guidelines Ensuring successful transitions for solutions into production ensuring production support have the necessary knowledge and documentation to support the service. Skills, knowledge and experience Robust Data and Technical/Solutions Architecture skills - sets direction for and possesses a deep understanding of architecture and strategies which integrate with industry trends e.g. TOGAF Hands-on experience with analytical tools and languages such as: Python, R, SQL, Azure Data Factory (and SSIS), Databricks, Power BI, Git etc. Experience of infrastructure: cloud-based technologies used for storage, data lakes, data warehouses, data streaming, Databases, ETL / ELT / Transformation. Experience of DevOps/ DataOps methods in development of data solutions to ensure pipelines and processes can be automated and controlled. Experience with Cloud based data and analytical initiatives utilising Azure, AWS, Google Cloud or similar cloud services Experience of working closely with Data Professionals (E.g. Data Scientists and Data Analysts) to understanding their needs. Experience of implementating of statistical, Artificial Intelligence, Machine Learning and Deep learning applications. Experience with integrations (e.g. via APIs) with external vendors to share data between organizations Experience of working with external technology supplier and service providers to deliver business solutions SFIA Skill Enterprise and business architecture STPL - Level 5 Solution architecture ARCH - Level 5 Requirements definition and management REQM- Level 5 Database design DBDS- Level 5 Analytics INAN- Level 4 Emerging Technology Monitoring (EMRG)- Level 4 Relationship Management RLMT- Level 5
Nov 04, 2021
Full time
Team Overview Data is central to Ofcom's work. We use data from a wide range of sources to understand the dynamics of the sectors we regulate and to provide key insights to inform policy decisions. In addition to existing regulatory responsibilities, there will be exciting opportunities to contribute to Ofcom's new duties in relation to the regulation of Online Harms. It is expected that this new area of work will expand the scope of data-driven activities at Ofcom in terms of the variety and volume of data, as well as the range of analysis we do. To ensure that Ofcom has the appropriate data capabilities to undertake the analysis effectively, ICT has created a new role for an Data Solutions Architect Purpose of the Role The Data Solutions Architect works closely with ICT and the Data Innovation Hub. You will architect, design, implement and oversee the operations of data solutions that empower data professionals to efficiently and effectively deliver their work. Candidates will exhibit critical thinking skills, the ability to synthesize complex problems, and have relevant skills and experience for enabling the transformation of data to create solutions that add value to a myriad of business requirements. You must have a deep understanding of the full data lifecycle and the role that high-quality data plays across applications, machine learning, business analytics, and reporting. You will lead the design and development of solution architectures in response to business requirements. This includes identifying and evaluating alternative architectures, their trade-offs in cost, performance and scalability. And ensuring that the relevant technical strategies, policies, standards and practices (including security) are applied correctly. The end to end solution will be fit for purpose - i.e. meet the needs of business, the agreed requirements, and support the strategic direction of Ofcom. Work with IT teams, business analysts and data analytics teams to understand data consumers' needs and develop solutions By maintaining your knowledge of emerging trends in data usage, tools and analysis techniques you will support our on-going development activities and continually promote data innovation as a means to achieve the business outcomes for specific Groups, and Ofcom. You will need to be self-motivated, an effective communicator and have a collaborative delivery approach.You will work in a collaborative cross-functional environment and interact with the full spectrum of colleagues (data engineers, data analysts, data scientists, operational support and policy makers), and you will need to inform and influence senior managers. Requirements of the Role Build strong relationships with colleagues across the business, understanding their motivations behind projects and own technical activities to translate business requirements (both functional and non-functional) into a solution. Ensuring the required business value is delivered. Fostering a customer centric approach to ensure delivery of business value and an iterative approach that responds to feedback and changing needs. Perform deep dives into technical areas to solve a specific solution or design challenges. Using trials or POCs to prove or discount an approach, to critic your own design. You will be responsible for ensuring that the solutions you help deliver form an integral part of the ICT estate and align with the wider reference architecture and domain roadmaps. Manage stakeholder expectations and be flexible, working on many different projects and topics at the same time period. Manage proactive and reactive communication. Facilitate difficult discussions within the team or with diverse senior stakeholders and external / 3rd parties as necessary. Provide documentation of solutions detailing the business, data, application and technology layers. Work with Data Engineers to define data pipelines and data lakes, covering the ingression, ETL or ELT, and the cataloguing of data. Takes overall responsibility for planning effective data storage, cost, security, quality, sharing, availability, retention and publishing within the organisation. Develops analytics policy, standards and guidelines Ensuring successful transitions for solutions into production ensuring production support have the necessary knowledge and documentation to support the service. Skills, knowledge and experience Robust Data and Technical/Solutions Architecture skills - sets direction for and possesses a deep understanding of architecture and strategies which integrate with industry trends e.g. TOGAF Hands-on experience with analytical tools and languages such as: Python, R, SQL, Azure Data Factory (and SSIS), Databricks, Power BI, Git etc. Experience of infrastructure: cloud-based technologies used for storage, data lakes, data warehouses, data streaming, Databases, ETL / ELT / Transformation. Experience of DevOps/ DataOps methods in development of data solutions to ensure pipelines and processes can be automated and controlled. Experience with Cloud based data and analytical initiatives utilising Azure, AWS, Google Cloud or similar cloud services Experience of working closely with Data Professionals (E.g. Data Scientists and Data Analysts) to understanding their needs. Experience of implementating of statistical, Artificial Intelligence, Machine Learning and Deep learning applications. Experience with integrations (e.g. via APIs) with external vendors to share data between organizations Experience of working with external technology supplier and service providers to deliver business solutions SFIA Skill Enterprise and business architecture STPL - Level 5 Solution architecture ARCH - Level 5 Requirements definition and management REQM- Level 5 Database design DBDS- Level 5 Analytics INAN- Level 4 Emerging Technology Monitoring (EMRG)- Level 4 Relationship Management RLMT- Level 5
About the job The IT Engineering team is responsible to design, deploy, and manage the infrastructure, endpoints and applications our end users use in their everyday life. This position reports to the IT Engineering Lead who is based in Singapore, and the candidate can be based out of Singapore, Hong Kong, Poznan or London offices. Our IT infrastructure roughly looks like this: Identity by Okta for 150+ SAAS services Google Workspace, Slack, Atlassian Suite, Github Workstations include Mac, Linux, Windows, Chromebooks, and VDI instances Very little on-premise infrastructure. We're cloud-based as much as possible Workstations run device-management and endpoint protection clients SIEM monitors events from endpoint-protection, SAAS services, and networks Infrastructure Engineer Responsibilities As an individual contributor on our IT Engineering team, you'll have a broad set of responsibilities including: Designing, planning, implementing and managing Network, Systems, SaaS, Infrastructure, Virtualization and Cloud environments in accordance with IT guidelines and standards (the mix will depend on your career path, interests, and past experience) Resolving a diverse range of problems that spans across multiple technology domains Researching new solutions for business and operational requirements, converting requirements to technical and functional indicators, identifying vendors in the market, performing evaluations and proof of concepts, and drafting business proposals Driving technical projects with efficiency, quality, and impact Seeking areas of improvement for processes, technologies, and tools that provides business outcomes in terms of better security, higher productivity, or cost effectiveness Monitoring infrastructure health, providing escalation support for issues that require engineering support by troubleshooting and fixing infrastructure and application issues Applying security best practices in current processes to address identified issues in threat models, and keeping systems and applications updated with latest software patch Implementing change management by authoring change request documents that achieve a high standard for clarity Understanding and driving prioritized tasks based on department and company goals Drafting IT guidelines and policies for managing the infrastructure and cloud environments Educating company teams on the use of cloud applications and services Required Skills Experience implementing and managing one or more cloud/SaaS services such as Okta, 1Password, Google Workspace, Confluence, AWS, and Jira, or equivalent experience in similar cloud or SaaS services Experience with deploying and configuring VMware Workspace ONE, Google MDM, or similar endpoint management solutions Experience with network and firewall appliances from vendors such as Juniper, Cisco, Unifi, and Palo Alto, or equivalent experience in similar network and firewall technologies Experience with VMWare vSphere, vCenter, and ESX design, integration and deployment. Advanced knowledge of networking and internet protocols, including TCP/IP, ARP, DNS, SMTP, DHCP, HTTP/HTTPS, and distributed networks. Preferred Skills Advanced knowledge of network authentication protocols and Network Access Control (NAC) technologies Experience in automating your daily tasks by writing scripts (or making use of existing scripts) and tools in Python, bash, terraform, powershell Experience in Linux or similar systems/server management What we offer Challenging work in a fun and collaborative environment Attractive compensation and time-off benefits Spacious open-concept and centrally located offices Full-time employment with flexible working hours Multicultural teams represented by 30+ nationalities Note: Please upload your resume as a PDF and do not include any salary or compensation information in it.
Oct 07, 2021
Full time
About the job The IT Engineering team is responsible to design, deploy, and manage the infrastructure, endpoints and applications our end users use in their everyday life. This position reports to the IT Engineering Lead who is based in Singapore, and the candidate can be based out of Singapore, Hong Kong, Poznan or London offices. Our IT infrastructure roughly looks like this: Identity by Okta for 150+ SAAS services Google Workspace, Slack, Atlassian Suite, Github Workstations include Mac, Linux, Windows, Chromebooks, and VDI instances Very little on-premise infrastructure. We're cloud-based as much as possible Workstations run device-management and endpoint protection clients SIEM monitors events from endpoint-protection, SAAS services, and networks Infrastructure Engineer Responsibilities As an individual contributor on our IT Engineering team, you'll have a broad set of responsibilities including: Designing, planning, implementing and managing Network, Systems, SaaS, Infrastructure, Virtualization and Cloud environments in accordance with IT guidelines and standards (the mix will depend on your career path, interests, and past experience) Resolving a diverse range of problems that spans across multiple technology domains Researching new solutions for business and operational requirements, converting requirements to technical and functional indicators, identifying vendors in the market, performing evaluations and proof of concepts, and drafting business proposals Driving technical projects with efficiency, quality, and impact Seeking areas of improvement for processes, technologies, and tools that provides business outcomes in terms of better security, higher productivity, or cost effectiveness Monitoring infrastructure health, providing escalation support for issues that require engineering support by troubleshooting and fixing infrastructure and application issues Applying security best practices in current processes to address identified issues in threat models, and keeping systems and applications updated with latest software patch Implementing change management by authoring change request documents that achieve a high standard for clarity Understanding and driving prioritized tasks based on department and company goals Drafting IT guidelines and policies for managing the infrastructure and cloud environments Educating company teams on the use of cloud applications and services Required Skills Experience implementing and managing one or more cloud/SaaS services such as Okta, 1Password, Google Workspace, Confluence, AWS, and Jira, or equivalent experience in similar cloud or SaaS services Experience with deploying and configuring VMware Workspace ONE, Google MDM, or similar endpoint management solutions Experience with network and firewall appliances from vendors such as Juniper, Cisco, Unifi, and Palo Alto, or equivalent experience in similar network and firewall technologies Experience with VMWare vSphere, vCenter, and ESX design, integration and deployment. Advanced knowledge of networking and internet protocols, including TCP/IP, ARP, DNS, SMTP, DHCP, HTTP/HTTPS, and distributed networks. Preferred Skills Advanced knowledge of network authentication protocols and Network Access Control (NAC) technologies Experience in automating your daily tasks by writing scripts (or making use of existing scripts) and tools in Python, bash, terraform, powershell Experience in Linux or similar systems/server management What we offer Challenging work in a fun and collaborative environment Attractive compensation and time-off benefits Spacious open-concept and centrally located offices Full-time employment with flexible working hours Multicultural teams represented by 30+ nationalities Note: Please upload your resume as a PDF and do not include any salary or compensation information in it.