About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
IT Systems AdministratorNorth LeicesterHybrid WorkingUp to £40,000 DOE + Progression + Training + Pension + Healthcare + Excellent Company Benefits Excellent opportunity for an IT Systems Administrator to join one of the UKs largest alternative energy suppliers offering excellent training and development opportunities, a brilliant benefits package, and plenty of progression!This company have been steadily growing in the UK for a long time now and have recently passed over 500 UK-based employees. They operate across the world and have a total headcount of 16,000 globally. In this role you will manage, maintain, administer, support, and implement a variety of IT Systems and products including but not limited to servers, networks, firewalls, Active Directory, LAN, WAN, general infrastructure, and troubleshooting. Due to a large hardware focus for this position you will be required in the office but there are Hybrid working opportunities available.The ideal candidate will have the following experience within a similar position: LAN/WAN, Active Directory, Stakeholder Management skills, and excellent English language skills (written and oral). A good understanding of Windows OS and antivirus/firewalls is also required.This is a fantastic opportunity to join a growing business offering a brilliant benefits package, plenty of progression opportunities, and training and development opportunities! The Role: IT Systems Administrator WAN/LAN, VoIP, Active Directory, and Networks Firewalls, Infrastructure (Routing/switching etc.), and Support Hybrid working - North Leicester based The Person: Experience as an IT Systems Administrator previously Stakeholder Management and excellent communication Good understanding of Windows OS Commutable to North Leicester Reference Number: BBBH222948 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles.The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Apr 30, 2024
Full time
IT Systems AdministratorNorth LeicesterHybrid WorkingUp to £40,000 DOE + Progression + Training + Pension + Healthcare + Excellent Company Benefits Excellent opportunity for an IT Systems Administrator to join one of the UKs largest alternative energy suppliers offering excellent training and development opportunities, a brilliant benefits package, and plenty of progression!This company have been steadily growing in the UK for a long time now and have recently passed over 500 UK-based employees. They operate across the world and have a total headcount of 16,000 globally. In this role you will manage, maintain, administer, support, and implement a variety of IT Systems and products including but not limited to servers, networks, firewalls, Active Directory, LAN, WAN, general infrastructure, and troubleshooting. Due to a large hardware focus for this position you will be required in the office but there are Hybrid working opportunities available.The ideal candidate will have the following experience within a similar position: LAN/WAN, Active Directory, Stakeholder Management skills, and excellent English language skills (written and oral). A good understanding of Windows OS and antivirus/firewalls is also required.This is a fantastic opportunity to join a growing business offering a brilliant benefits package, plenty of progression opportunities, and training and development opportunities! The Role: IT Systems Administrator WAN/LAN, VoIP, Active Directory, and Networks Firewalls, Infrastructure (Routing/switching etc.), and Support Hybrid working - North Leicester based The Person: Experience as an IT Systems Administrator previously Stakeholder Management and excellent communication Good understanding of Windows OS Commutable to North Leicester Reference Number: BBBH222948 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles.The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Technical Support Administrator York, North Yorkshire About Us DGP Intelsius are leading manufacturers in the specialist packaging industry, producing a diverse range of sustainable and high-quality temperature-controlled packaging and sample transport solutions.Serving a variety of markets, our innovative products support the vital work of those across the pharmaceutical and medical health industries, ensuring that crucial cargo from vaccines to clinical trial samples are preserved and protected.We are now looking for a Technical Support Administrator to join our team on a permanent, full-time basis. The Benefits - Salary from £27,000 per annum, depending on experience- 28 days' holiday- Company pension scheme- Company parking- Training opportunitiesThis is a brilliant opportunity for a high-calibre individual with experience in a technical role or an enthusiastic graduate to join our leading organisation.Whatever your professional background, we'll provide expert training and support to enhance your skills and expertise and ensure you can make a success of your role!So, if you're ready to take your career to the next level with a revolutionary organisation, we want to hear from you! The Role As a Technical Support Administrator, you will manage all aspects of our product and service support.Reporting to the Lead Product Design Engineer, you will manage technical requests from all stakeholders, including customers, suppliers, internal departments, employees and external partners.You will also organise and manage the product specifications and product development documentation for new and existing products in collaboration with colleagues from the technical department.Additionally, you will:- Develop relationships with external technology partners, providers, suppliers and institutions- Ensure all product and service technical documentation is completed- Ensure all technical administration documentation is completed- Liaise with the Marketing Team for the development of white papers and technical papers- Work with purchasing staff to establish technical and quality requirements from external suppliers- Work with Technical, Quality and Operations Teams to ensure product development SOPs are published, maintained and updated- Ensure processes and outputs integrate successfully with Quality Management System and processes- Maintain a register of existing, proposed and potential IP for new product development- Acquire, maintain and apply expertise in areas of regulatory compliance- Develop and improve technical capabilities, services and tool offerings in the field of operational use of temperature control packaging solutions and regulatory-compliant sample transport packaging solutions- Contribute to material and manufacture research and development for new product development About You To be considered as a Technical Support Administrator, you will need:- Experience in a technical, product development, product engineering, technical support or technical/business administration role- Project management expertise- Excellent written communication skills- Proficiency in Microsoft Office and Teams- A passion for, and alignment with, our mission, vision, values and operating principles- A passion for working in a values-based company in alignment with a learning organisationWe will also consider graduates for this role.Experience with dangerous goods packaging and/or temperature-controlled packaging would be beneficial to your application, as would multi-national company and customer experience.Proficiency in Adobe Illustrator would be equally advantageous, as would project management experience using online tools such as Asana, Trello or similar.Other organisations may call this role Administrator, Administrative Assistant, Technical Administrative Assistant, Technical Administration Officer, Technical Administrator, Technical Product Administrator, or Technical Service Administrator.Webrecruit and DGP Intelsius are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you're looking for an exciting new role as a Technical Support Administrator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apr 30, 2024
Full time
Technical Support Administrator York, North Yorkshire About Us DGP Intelsius are leading manufacturers in the specialist packaging industry, producing a diverse range of sustainable and high-quality temperature-controlled packaging and sample transport solutions.Serving a variety of markets, our innovative products support the vital work of those across the pharmaceutical and medical health industries, ensuring that crucial cargo from vaccines to clinical trial samples are preserved and protected.We are now looking for a Technical Support Administrator to join our team on a permanent, full-time basis. The Benefits - Salary from £27,000 per annum, depending on experience- 28 days' holiday- Company pension scheme- Company parking- Training opportunitiesThis is a brilliant opportunity for a high-calibre individual with experience in a technical role or an enthusiastic graduate to join our leading organisation.Whatever your professional background, we'll provide expert training and support to enhance your skills and expertise and ensure you can make a success of your role!So, if you're ready to take your career to the next level with a revolutionary organisation, we want to hear from you! The Role As a Technical Support Administrator, you will manage all aspects of our product and service support.Reporting to the Lead Product Design Engineer, you will manage technical requests from all stakeholders, including customers, suppliers, internal departments, employees and external partners.You will also organise and manage the product specifications and product development documentation for new and existing products in collaboration with colleagues from the technical department.Additionally, you will:- Develop relationships with external technology partners, providers, suppliers and institutions- Ensure all product and service technical documentation is completed- Ensure all technical administration documentation is completed- Liaise with the Marketing Team for the development of white papers and technical papers- Work with purchasing staff to establish technical and quality requirements from external suppliers- Work with Technical, Quality and Operations Teams to ensure product development SOPs are published, maintained and updated- Ensure processes and outputs integrate successfully with Quality Management System and processes- Maintain a register of existing, proposed and potential IP for new product development- Acquire, maintain and apply expertise in areas of regulatory compliance- Develop and improve technical capabilities, services and tool offerings in the field of operational use of temperature control packaging solutions and regulatory-compliant sample transport packaging solutions- Contribute to material and manufacture research and development for new product development About You To be considered as a Technical Support Administrator, you will need:- Experience in a technical, product development, product engineering, technical support or technical/business administration role- Project management expertise- Excellent written communication skills- Proficiency in Microsoft Office and Teams- A passion for, and alignment with, our mission, vision, values and operating principles- A passion for working in a values-based company in alignment with a learning organisationWe will also consider graduates for this role.Experience with dangerous goods packaging and/or temperature-controlled packaging would be beneficial to your application, as would multi-national company and customer experience.Proficiency in Adobe Illustrator would be equally advantageous, as would project management experience using online tools such as Asana, Trello or similar.Other organisations may call this role Administrator, Administrative Assistant, Technical Administrative Assistant, Technical Administration Officer, Technical Administrator, Technical Product Administrator, or Technical Service Administrator.Webrecruit and DGP Intelsius are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you're looking for an exciting new role as a Technical Support Administrator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Technical Administrator x 2 - Cwmbran £11.44 Per Hour + Holiday Pay Temporary opportunity approx. 6 Months A well established and reputable manufacturing business based in the Gwent area are seeking two enthusiastic and dedicated Technical administrators, to join their team on a long-term temporary basis for approximately 6 months. Due to a recent system implementation, they are seeking 2 candidates within their Technical Support Team to provide support, exceptional customer service skills and high level of accuracy in order to input schedules onto the new system. Ideally, they are seeking degree educated candidates to assist the engineers with their busy workloads however, they are also happy to consider applications from candidates that possess a strong administrative background having worked within a customer service/admin role previously. Reporting into the Team Leader, the successful candidates will be required to demonstrate a professional and reliable work ethic and a focused approach to managing their workloads. Responsibilities will include: Answering calls coming into the technical department within agreed timescales Championing health and safety in the workplace, ensuring all reports are aware of and behave in accordance with the company Health & Safety guidelines Data entry of schedules specified by the engineers from plans and Bill of quantities Provide support in monitoring email enquiries Run reports as and when required by the Technical Manager / Team leaders Log technical queries on the system and provide any support Read working drawings when training has been provided Provide technical and administrative support to a team of engineers and providing them with excellent customer skills at all times Provide pricing quotes for external and internal customers The work will involve a large amount of spreadsheet maintenance, adjusting data, filtering and accurate inputting via Microsoft Excel, therefore Intermediate Excel skills are vital for this post. It is essential you possess strong communication skills, coupled with a 'can do attitude'. You must be able to work to tight deadlines and enjoy working in a fast-paced environment. The company has a strong work culture, and in return they reward and value loyal and hard-working individuals with internal promotions and room to manoeuvre and learn new skills within different departments. My client is looking for the successful candidate to start ASAP, therefore if you are interested and free to start work immediately, please contact the office NOW to secure an interview slot. The role is office based and hours of work are Monday - Friday 8.30am - 5.00pm, with on-site parking available.
Apr 29, 2024
Full time
Technical Administrator x 2 - Cwmbran £11.44 Per Hour + Holiday Pay Temporary opportunity approx. 6 Months A well established and reputable manufacturing business based in the Gwent area are seeking two enthusiastic and dedicated Technical administrators, to join their team on a long-term temporary basis for approximately 6 months. Due to a recent system implementation, they are seeking 2 candidates within their Technical Support Team to provide support, exceptional customer service skills and high level of accuracy in order to input schedules onto the new system. Ideally, they are seeking degree educated candidates to assist the engineers with their busy workloads however, they are also happy to consider applications from candidates that possess a strong administrative background having worked within a customer service/admin role previously. Reporting into the Team Leader, the successful candidates will be required to demonstrate a professional and reliable work ethic and a focused approach to managing their workloads. Responsibilities will include: Answering calls coming into the technical department within agreed timescales Championing health and safety in the workplace, ensuring all reports are aware of and behave in accordance with the company Health & Safety guidelines Data entry of schedules specified by the engineers from plans and Bill of quantities Provide support in monitoring email enquiries Run reports as and when required by the Technical Manager / Team leaders Log technical queries on the system and provide any support Read working drawings when training has been provided Provide technical and administrative support to a team of engineers and providing them with excellent customer skills at all times Provide pricing quotes for external and internal customers The work will involve a large amount of spreadsheet maintenance, adjusting data, filtering and accurate inputting via Microsoft Excel, therefore Intermediate Excel skills are vital for this post. It is essential you possess strong communication skills, coupled with a 'can do attitude'. You must be able to work to tight deadlines and enjoy working in a fast-paced environment. The company has a strong work culture, and in return they reward and value loyal and hard-working individuals with internal promotions and room to manoeuvre and learn new skills within different departments. My client is looking for the successful candidate to start ASAP, therefore if you are interested and free to start work immediately, please contact the office NOW to secure an interview slot. The role is office based and hours of work are Monday - Friday 8.30am - 5.00pm, with on-site parking available.
Job Title: Web Content Administrator Location: Epsom, Surrey (free parking 10 min walk, train from London 5 min walk, bus stop outside) Working hours: Full Time 37.5 hours per week Mon-Fri Salary: £27.5 - £30Kpa plus potential for bonus scheme post probation Do you have a passion for keeping online content fresh, accurate, and engaging? Are you organized, detail-oriented, and enjoy collaborating with different teams? If so, then this Web Content Administrator role might be perfect for you! In this role, you will be responsible for the day-to-day management and optimisation of our website content for the Eiger and Mako brands as well as the B2B site. You will work closely with various teams, including Sales, Marketing and Product Development & Design to ensure our website is informative, user-friendly and achieves our business goals. Responsibilities: Create, edit, and publish high-quality website content, ensuring accuracy, consistency, and adherence to brand guidelines. Manage content schedules and workflows, meeting deadlines efficiently. Collaborate with in-house and outsourced content creators (writers, editors, designers) to ensure content aligns with website strategy and user needs. Upload and manage various digital assets (images, videos, documents) on the website. Perform basic SEO optimization on website content to improve search engine ranking. Monitor website analytics and user behaviour to identify areas for improvement and content optimization opportunities. Maintain website functionality by working with developers to address technical issues and content display problems. Stay up-to-date on current web design trends and best practices. Any other reasonable management request. Competencies Minimum 1-2 years of experience in content management or a related field. Strong written and verbal communication skills. Excellent organizational skills and the ability to manage multiple tasks simultaneously. Experience of Shopify, Big Commerce and Oracle Netsuite an advantage Experience with basic SEO principles is a plus. German is an advantage but not required for this role Ability to work independently and as part of a team. An ability to see problems and recommend solutions proactively Benefits: Competitive salary and benefits package. Opportunity to work in a fast-paced and dynamic environment. Be part of a creative and collaborative team. Company supported training opportunities Make a real impact on the company's online presence CPD support - for the right candidate we will offer support to train and obtain relevant professional qualifications including ICS, CIM, ACCA,CIPS, CIPD Critical Illness Cover, Life Assurance & Income Protection Cycle to work Discount on our own products Discount shopping portal Employee Assistance Health Cash Plan Holiday rising with length of service Pension Salary Exchange & Financial wellbeing
Apr 29, 2024
Full time
Job Title: Web Content Administrator Location: Epsom, Surrey (free parking 10 min walk, train from London 5 min walk, bus stop outside) Working hours: Full Time 37.5 hours per week Mon-Fri Salary: £27.5 - £30Kpa plus potential for bonus scheme post probation Do you have a passion for keeping online content fresh, accurate, and engaging? Are you organized, detail-oriented, and enjoy collaborating with different teams? If so, then this Web Content Administrator role might be perfect for you! In this role, you will be responsible for the day-to-day management and optimisation of our website content for the Eiger and Mako brands as well as the B2B site. You will work closely with various teams, including Sales, Marketing and Product Development & Design to ensure our website is informative, user-friendly and achieves our business goals. Responsibilities: Create, edit, and publish high-quality website content, ensuring accuracy, consistency, and adherence to brand guidelines. Manage content schedules and workflows, meeting deadlines efficiently. Collaborate with in-house and outsourced content creators (writers, editors, designers) to ensure content aligns with website strategy and user needs. Upload and manage various digital assets (images, videos, documents) on the website. Perform basic SEO optimization on website content to improve search engine ranking. Monitor website analytics and user behaviour to identify areas for improvement and content optimization opportunities. Maintain website functionality by working with developers to address technical issues and content display problems. Stay up-to-date on current web design trends and best practices. Any other reasonable management request. Competencies Minimum 1-2 years of experience in content management or a related field. Strong written and verbal communication skills. Excellent organizational skills and the ability to manage multiple tasks simultaneously. Experience of Shopify, Big Commerce and Oracle Netsuite an advantage Experience with basic SEO principles is a plus. German is an advantage but not required for this role Ability to work independently and as part of a team. An ability to see problems and recommend solutions proactively Benefits: Competitive salary and benefits package. Opportunity to work in a fast-paced and dynamic environment. Be part of a creative and collaborative team. Company supported training opportunities Make a real impact on the company's online presence CPD support - for the right candidate we will offer support to train and obtain relevant professional qualifications including ICS, CIM, ACCA,CIPS, CIPD Critical Illness Cover, Life Assurance & Income Protection Cycle to work Discount on our own products Discount shopping portal Employee Assistance Health Cash Plan Holiday rising with length of service Pension Salary Exchange & Financial wellbeing
IT Helpdesk Support Administrator Full-time, Permanent, Harrogate Office Based Offering £21,000 - £24,000 Basic Salary plus Great Benefits Our client is a well-established, highly successful business operating across nine divisions with their Head Office based in North Yorkshire. They are currently recruiting for an IT Helpdesk Support Administrator to join their technical support team in a fast paced and proactive environment. IT Helpdesk Support Administrator - Key Accountabilities To provide support for all IT related admin ensuring that the asset management system is up to date for all hardware and software purchases. Assisting first line to triage incoming calls in a timely manner or escalating to the appropriate team for resolve. To provide support to the helpdesk with project builds in line with processes. To keep the asset management system up to date and accurate. Assist in the maintenance of the mobile phone estate Assist with the IT Digitalization project, contributing ideas and assisting implementation Assisting purchasing of new software To ensure that software has not been installed illegally onto the company network and end devices Reconciliation of installed number of licenses on the network against the number of licenses purchased To ensure that no rogue software or media has been installed onto the network eg. music downloads. IT Helpdesk Support Administrator - Skills and Experience Experienced using Microsoft Office packages Basic troubleshooting skills Have an interest in technology and desire to pursue a technical support career An excellent telephone manner with good communication skills The confidence to build relationships internally with various stakeholders within the group and externally with suppliers A willingness to learn Be highly organised and self-motivated Have the ability to work on own initiative but also as part of a team The role of IT Helpdesk Support Administrator is offering £21,000 - £24,000 basic salary plus great benefits for the successful candidate. This is a full-time, permanent position based onsite at our client's head office in Harrogate. All successful candidates will be contacted within 5 days of application. Due to the volume of recent applications, if you do not receive a response within this timeframe, please assume your application has been unsuccessful for the position of IT Helpdesk Support Administrator. This vacancy is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency.
Apr 29, 2024
Full time
IT Helpdesk Support Administrator Full-time, Permanent, Harrogate Office Based Offering £21,000 - £24,000 Basic Salary plus Great Benefits Our client is a well-established, highly successful business operating across nine divisions with their Head Office based in North Yorkshire. They are currently recruiting for an IT Helpdesk Support Administrator to join their technical support team in a fast paced and proactive environment. IT Helpdesk Support Administrator - Key Accountabilities To provide support for all IT related admin ensuring that the asset management system is up to date for all hardware and software purchases. Assisting first line to triage incoming calls in a timely manner or escalating to the appropriate team for resolve. To provide support to the helpdesk with project builds in line with processes. To keep the asset management system up to date and accurate. Assist in the maintenance of the mobile phone estate Assist with the IT Digitalization project, contributing ideas and assisting implementation Assisting purchasing of new software To ensure that software has not been installed illegally onto the company network and end devices Reconciliation of installed number of licenses on the network against the number of licenses purchased To ensure that no rogue software or media has been installed onto the network eg. music downloads. IT Helpdesk Support Administrator - Skills and Experience Experienced using Microsoft Office packages Basic troubleshooting skills Have an interest in technology and desire to pursue a technical support career An excellent telephone manner with good communication skills The confidence to build relationships internally with various stakeholders within the group and externally with suppliers A willingness to learn Be highly organised and self-motivated Have the ability to work on own initiative but also as part of a team The role of IT Helpdesk Support Administrator is offering £21,000 - £24,000 basic salary plus great benefits for the successful candidate. This is a full-time, permanent position based onsite at our client's head office in Harrogate. All successful candidates will be contacted within 5 days of application. Due to the volume of recent applications, if you do not receive a response within this timeframe, please assume your application has been unsuccessful for the position of IT Helpdesk Support Administrator. This vacancy is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency.
Are you a seasoned database professional with extensive DBA experience? Are you on the lookout for an exciting opportunity to spearhead technological advancements for a global enterprise in a high-availability, scalable environment? Here is an exceptional chance to join an expanding and well-established FinTech company. They boast over 4 million customers on their platforms and are in the process of revolutionizing their products, technological capabilities, and infrastructure. They are currently seeking a Senior Database Administrator or Principal DBA to assume responsibility for the management of their database systems. You will play a pivotal role in shaping the new roadmap and tackling intricate technical challenges across their database infrastructure and storage systems. Key Responsibilities: Take on a critical role in advancing the database environment by collaborating with a global team of DBAs across different time zones, providing guidance, coaching, and mentorship as needed. Oversee the design, development, and implementation of storage systems to ensure 99.999% availability, performance optimization, and scalability. Implement high-availability and disaster recovery solutions for mission-critical databases. Collaborate with senior stakeholders and cross-functional teams, closely aligning with cloud infrastructure and analytics groups. Required Experience: A Bachelor's or Master's degree in Computer Science or related fields. A minimum of 12 years of commercial experience in database administration and management. Profound knowledge of database management systems, particularly PostgreSQL, with familiarity in other databases like Oracle, MSSQL, MYSQL, Mongo, and related technologies. Strong comprehension of database design, optimization, performance tuning, and security. Expertise in high availability and disaster recovery solutions, including clustering, backup, and storage. This role provides the opportunity to work at a senior level, influencing the next phase of growth within a challenging technical environment. You will have the chance to shape the roadmap, collaborate with other senior professionals, and contribute to a growing organization with complex challenges to address. This position offers a hybrid and flexible work arrangement, occasional travel opportunities, and a chance to be part of a thriving cloud-focused technology business. If you are intrigued and would like to learn more, please reach out to us.
Apr 29, 2024
Full time
Are you a seasoned database professional with extensive DBA experience? Are you on the lookout for an exciting opportunity to spearhead technological advancements for a global enterprise in a high-availability, scalable environment? Here is an exceptional chance to join an expanding and well-established FinTech company. They boast over 4 million customers on their platforms and are in the process of revolutionizing their products, technological capabilities, and infrastructure. They are currently seeking a Senior Database Administrator or Principal DBA to assume responsibility for the management of their database systems. You will play a pivotal role in shaping the new roadmap and tackling intricate technical challenges across their database infrastructure and storage systems. Key Responsibilities: Take on a critical role in advancing the database environment by collaborating with a global team of DBAs across different time zones, providing guidance, coaching, and mentorship as needed. Oversee the design, development, and implementation of storage systems to ensure 99.999% availability, performance optimization, and scalability. Implement high-availability and disaster recovery solutions for mission-critical databases. Collaborate with senior stakeholders and cross-functional teams, closely aligning with cloud infrastructure and analytics groups. Required Experience: A Bachelor's or Master's degree in Computer Science or related fields. A minimum of 12 years of commercial experience in database administration and management. Profound knowledge of database management systems, particularly PostgreSQL, with familiarity in other databases like Oracle, MSSQL, MYSQL, Mongo, and related technologies. Strong comprehension of database design, optimization, performance tuning, and security. Expertise in high availability and disaster recovery solutions, including clustering, backup, and storage. This role provides the opportunity to work at a senior level, influencing the next phase of growth within a challenging technical environment. You will have the chance to shape the roadmap, collaborate with other senior professionals, and contribute to a growing organization with complex challenges to address. This position offers a hybrid and flexible work arrangement, occasional travel opportunities, and a chance to be part of a thriving cloud-focused technology business. If you are intrigued and would like to learn more, please reach out to us.
Job Title: ERP System Administrator Location: Diss Cooper Lomaz has teamed up with a dynamic business just outside of Diss to find a motivated ERP System Administrator to join their team. This is a fantastic full-time permanent role, offering the chance to work onsite with an experienced IT team. About the Role: As a ERP System Administrator, you'll be the go-to person for resolving IT issues and providing exceptional customer service to your colleagues, relating to the companies ERP system. This role is suitable for someone who is has exposure to ERP systems and wants to continue to learn. Responsibilities: Act as first point of contact for all issues relating to the ERP system Demonstrate to colleagues how to access information on the ERP system Provide remote and deskside support to colleagues Deliver outstanding customer service to non-technically minded colleagues, to listen to the request or issue, and respond within the agreed SLA time frames Support a wide range of customers, from colleagues in Engineering, Finance and HR Desired Skills and Experience: Strong communication skills both written and verbally Enthusiasm and drive to pursue a career in IT Background working in a manufacturing environment would be advantageous Previous experience with PowerBI. Epicor ERP and SSRS would be beneficial. Due to the location, having access to a vehicle for daily commuting to the office is essential. Ready to Launch Your IT Career? APPLY NOW!
Apr 29, 2024
Full time
Job Title: ERP System Administrator Location: Diss Cooper Lomaz has teamed up with a dynamic business just outside of Diss to find a motivated ERP System Administrator to join their team. This is a fantastic full-time permanent role, offering the chance to work onsite with an experienced IT team. About the Role: As a ERP System Administrator, you'll be the go-to person for resolving IT issues and providing exceptional customer service to your colleagues, relating to the companies ERP system. This role is suitable for someone who is has exposure to ERP systems and wants to continue to learn. Responsibilities: Act as first point of contact for all issues relating to the ERP system Demonstrate to colleagues how to access information on the ERP system Provide remote and deskside support to colleagues Deliver outstanding customer service to non-technically minded colleagues, to listen to the request or issue, and respond within the agreed SLA time frames Support a wide range of customers, from colleagues in Engineering, Finance and HR Desired Skills and Experience: Strong communication skills both written and verbally Enthusiasm and drive to pursue a career in IT Background working in a manufacturing environment would be advantageous Previous experience with PowerBI. Epicor ERP and SSRS would be beneficial. Due to the location, having access to a vehicle for daily commuting to the office is essential. Ready to Launch Your IT Career? APPLY NOW!
Job Title: Web Content Administrator Location: Epsom, Surrey (free parking 10 min walk, train from London 5 min walk, bus stop outside) Working hours: Full Time 37.5 hours per week Mon-Fri Salary: £27.5 - £30Kpa plus potential for bonus scheme post probation Do you have a passion for keeping online content fresh, accurate, and engaging? Are you organized, detail-oriented, and enjoy collaborating with different teams? If so, then this Web Content Administrator role might be perfect for you! In this role, you will be responsible for the day-to-day management and optimisation of our website content for the Eiger and Mako brands as well as the B2B site. You will work closely with various teams, including Sales, Marketing and Product Development & Design to ensure our website is informative, user-friendly and achieves our business goals. Responsibilities: Create, edit, and publish high-quality website content, ensuring accuracy, consistency, and adherence to brand guidelines. Manage content schedules and workflows, meeting deadlines efficiently. Collaborate with in-house and outsourced content creators (writers, editors, designers) to ensure content aligns with website strategy and user needs. Upload and manage various digital assets (images, videos, documents) on the website. Perform basic SEO optimization on website content to improve search engine ranking. Monitor website analytics and user behaviour to identify areas for improvement and content optimization opportunities. Maintain website functionality by working with developers to address technical issues and content display problems. Stay up-to-date on current web design trends and best practices. Any other reasonable management request. Competencies Minimum 1-2 years of experience in content management or a related field. Strong written and verbal communication skills. Excellent organizational skills and the ability to manage multiple tasks simultaneously. Experience of Shopify, Big Commerce and Oracle Netsuite an advantage Experience with basic SEO principles is a plus. German is an advantage but not required for this role Ability to work independently and as part of a team. An ability to see problems and recommend solutions proactively Benefits: Competitive salary and benefits package. Opportunity to work in a fast-paced and dynamic environment. Be part of a creative and collaborative team. Company supported training opportunities Make a real impact on the company's online presence CPD support - for the right candidate we will offer support to train and obtain relevant professional qualifications including ICS, CIM, ACCA,CIPS, CIPD Critical Illness Cover, Life Assurance & Income Protection Cycle to work Discount on our own products Discount shopping portal Employee Assistance Health Cash Plan Holiday rising with length of service Pension Salary Exchange & Financial wellbeing
Apr 29, 2024
Full time
Job Title: Web Content Administrator Location: Epsom, Surrey (free parking 10 min walk, train from London 5 min walk, bus stop outside) Working hours: Full Time 37.5 hours per week Mon-Fri Salary: £27.5 - £30Kpa plus potential for bonus scheme post probation Do you have a passion for keeping online content fresh, accurate, and engaging? Are you organized, detail-oriented, and enjoy collaborating with different teams? If so, then this Web Content Administrator role might be perfect for you! In this role, you will be responsible for the day-to-day management and optimisation of our website content for the Eiger and Mako brands as well as the B2B site. You will work closely with various teams, including Sales, Marketing and Product Development & Design to ensure our website is informative, user-friendly and achieves our business goals. Responsibilities: Create, edit, and publish high-quality website content, ensuring accuracy, consistency, and adherence to brand guidelines. Manage content schedules and workflows, meeting deadlines efficiently. Collaborate with in-house and outsourced content creators (writers, editors, designers) to ensure content aligns with website strategy and user needs. Upload and manage various digital assets (images, videos, documents) on the website. Perform basic SEO optimization on website content to improve search engine ranking. Monitor website analytics and user behaviour to identify areas for improvement and content optimization opportunities. Maintain website functionality by working with developers to address technical issues and content display problems. Stay up-to-date on current web design trends and best practices. Any other reasonable management request. Competencies Minimum 1-2 years of experience in content management or a related field. Strong written and verbal communication skills. Excellent organizational skills and the ability to manage multiple tasks simultaneously. Experience of Shopify, Big Commerce and Oracle Netsuite an advantage Experience with basic SEO principles is a plus. German is an advantage but not required for this role Ability to work independently and as part of a team. An ability to see problems and recommend solutions proactively Benefits: Competitive salary and benefits package. Opportunity to work in a fast-paced and dynamic environment. Be part of a creative and collaborative team. Company supported training opportunities Make a real impact on the company's online presence CPD support - for the right candidate we will offer support to train and obtain relevant professional qualifications including ICS, CIM, ACCA,CIPS, CIPD Critical Illness Cover, Life Assurance & Income Protection Cycle to work Discount on our own products Discount shopping portal Employee Assistance Health Cash Plan Holiday rising with length of service Pension Salary Exchange & Financial wellbeing
Position: 1st/2nd Line IT Engineer Location: London, Office based Industry: Managed Service Provider We are a leading Managed Service Provider (MSP) based in the heart of London, currently seeking a dynamic and skilled 1st/2nd Line IT Engineer to join our growing team. As an MSP, we provide comprehensive IT solutions to a diverse range of clients, offering unparalleled opportunities for professional growth and development. Role Overview: As a 1st/2nd Line IT Engineer, you will play a crucial role in providing exceptional technical support to our clients, resolving a wide range of IT issues efficiently and effectively. This role encompasses user support, Office 365 and Azure Active Directory management, server administration, network troubleshooting, phone system support, and other typical 1st to 2nd line IT support duties. Key Responsibilities: Provide timely and professional technical support to clients via phone, email, and onsite visits. Diagnose and resolve hardware, software, and network issues for end-users, ensuring minimal disruption to their workflow. Manage and troubleshoot Office 365 applications, including Outlook, SharePoint, and Teams. Administer Azure Active Directory, including user provisioning, group policy management, and security configurations. Perform server administration tasks, such as user management, software installations, and system updates. Troubleshoot network connectivity issues, including LAN, WAN, and VPN configurations. Support and maintain phone systems, including VoIP setups and traditional PBX systems. Document and escalate complex technical issues to senior engineers or third-party vendors when necessary. Proactively identify opportunities for system improvements and efficiencies within client environments. Requirements: Previous experience in a similar 1st/2nd line IT support role, preferably within an MSP environment. Strong knowledge of Office 365 applications and administration, including Exchange Online and SharePoint. Experience with Azure Active Directory administration and configuration. Proficiency in Windows Server administration (2012/2016/2019) and Active Directory management. Solid understanding of networking principles, including TCP/IP, DNS, DHCP, and VPN technologies. Familiarity with phone systems, such as VoIP and PBX setups would be advantageous Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users. Proven problem-solving abilities and a proactive approach to troubleshooting. Relevant industry certifications (e.g., CompTIA A+, Microsoft Certified: Azure Administrator Associate) are advantageous but not essential. Why Join Us: Opportunity to work with a diverse range of clients across various industries, gaining exposure to different technologies and environments. Supportive and collaborative team environment, with opportunities for professional development and career advancement. Competitive salary and benefits package, including training allowances and certification support. Central London location with easy access to public transportation and vibrant amenities. Apply now to be considered for an interview In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 29, 2024
Full time
Position: 1st/2nd Line IT Engineer Location: London, Office based Industry: Managed Service Provider We are a leading Managed Service Provider (MSP) based in the heart of London, currently seeking a dynamic and skilled 1st/2nd Line IT Engineer to join our growing team. As an MSP, we provide comprehensive IT solutions to a diverse range of clients, offering unparalleled opportunities for professional growth and development. Role Overview: As a 1st/2nd Line IT Engineer, you will play a crucial role in providing exceptional technical support to our clients, resolving a wide range of IT issues efficiently and effectively. This role encompasses user support, Office 365 and Azure Active Directory management, server administration, network troubleshooting, phone system support, and other typical 1st to 2nd line IT support duties. Key Responsibilities: Provide timely and professional technical support to clients via phone, email, and onsite visits. Diagnose and resolve hardware, software, and network issues for end-users, ensuring minimal disruption to their workflow. Manage and troubleshoot Office 365 applications, including Outlook, SharePoint, and Teams. Administer Azure Active Directory, including user provisioning, group policy management, and security configurations. Perform server administration tasks, such as user management, software installations, and system updates. Troubleshoot network connectivity issues, including LAN, WAN, and VPN configurations. Support and maintain phone systems, including VoIP setups and traditional PBX systems. Document and escalate complex technical issues to senior engineers or third-party vendors when necessary. Proactively identify opportunities for system improvements and efficiencies within client environments. Requirements: Previous experience in a similar 1st/2nd line IT support role, preferably within an MSP environment. Strong knowledge of Office 365 applications and administration, including Exchange Online and SharePoint. Experience with Azure Active Directory administration and configuration. Proficiency in Windows Server administration (2012/2016/2019) and Active Directory management. Solid understanding of networking principles, including TCP/IP, DNS, DHCP, and VPN technologies. Familiarity with phone systems, such as VoIP and PBX setups would be advantageous Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users. Proven problem-solving abilities and a proactive approach to troubleshooting. Relevant industry certifications (e.g., CompTIA A+, Microsoft Certified: Azure Administrator Associate) are advantageous but not essential. Why Join Us: Opportunity to work with a diverse range of clients across various industries, gaining exposure to different technologies and environments. Supportive and collaborative team environment, with opportunities for professional development and career advancement. Competitive salary and benefits package, including training allowances and certification support. Central London location with easy access to public transportation and vibrant amenities. Apply now to be considered for an interview In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Cloud & Infrastructure Solutions Engineer Annual Salary: £55,000 - £65,000Location: Devon (Hybrid/Remote working culture)Job Type: Full-time We are seeking a Cloud & Infrastructure Solutions Engineer to join our highly skilled technical team. This role is an excellent opportunity for an individual with a strong technical background in Azure and IT infrastructure. You will be part of a team that delivers a wide range of projects, from Azure design and modernisation to IoT design and implementation. If you are passionate about cloud services and looking for a role that combines solution delivery with personal development, this position is for you. Day to day of the role: Work within the Azure Platform Team to deliver cloud infrastructure and modernisation projects, workshops, health checks, and provide escalation support to front-line teams.Participate in all phases of the project from planning through design to configuration, delivery, and testing.Collaborate with clients and internal teams to deliver high-quality solutions.Stay up-to-date with technology and maintain required certifications to meet expert status.Manage multiple Azure projects in various environments and deliver to tight timescales. Required Skills & Qualifications: 4+ years' experience in an Azure engineer role.Experience mentoring junior staff.Deployment of Azure solutions via BICEP/ARM and/or Terraform.Experience in automation via PowerShell, Azure CLI, and/or Python.Working knowledge of the Microsoft Cloud Adoption and Well-Architected Frameworks.Experience of deploying and configuring Azure Landing Zones.Experience working with remote teams and writing technical documentation.Strong understanding of Azure Infrastructure Services, Platform services, backup and recovery services, and Azure Monitor.Good level of knowledge of Windows Server operating systems and networking concepts.Ideally holding the AZ-104: Microsoft Azure Administrator certification, with AZ-500, AZ-700, AZ-140 etc. being desirable. Benefits: Paid Training and Individual Personal Development Plans.Salary plus discretionary bonus schemes.Sick Pay and Holiday Pay.Staff Referral Scheme and Life Assurance with MetLife.Employee Assistance Programme for you and your family.Medicash Health Cash Plan.Flexible Working arrangements and Social Events.Personal Trainer and other wellness initiatives. To apply for the Cloud & Infrastructure Solutions Engineer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Apr 29, 2024
Full time
Cloud & Infrastructure Solutions Engineer Annual Salary: £55,000 - £65,000Location: Devon (Hybrid/Remote working culture)Job Type: Full-time We are seeking a Cloud & Infrastructure Solutions Engineer to join our highly skilled technical team. This role is an excellent opportunity for an individual with a strong technical background in Azure and IT infrastructure. You will be part of a team that delivers a wide range of projects, from Azure design and modernisation to IoT design and implementation. If you are passionate about cloud services and looking for a role that combines solution delivery with personal development, this position is for you. Day to day of the role: Work within the Azure Platform Team to deliver cloud infrastructure and modernisation projects, workshops, health checks, and provide escalation support to front-line teams.Participate in all phases of the project from planning through design to configuration, delivery, and testing.Collaborate with clients and internal teams to deliver high-quality solutions.Stay up-to-date with technology and maintain required certifications to meet expert status.Manage multiple Azure projects in various environments and deliver to tight timescales. Required Skills & Qualifications: 4+ years' experience in an Azure engineer role.Experience mentoring junior staff.Deployment of Azure solutions via BICEP/ARM and/or Terraform.Experience in automation via PowerShell, Azure CLI, and/or Python.Working knowledge of the Microsoft Cloud Adoption and Well-Architected Frameworks.Experience of deploying and configuring Azure Landing Zones.Experience working with remote teams and writing technical documentation.Strong understanding of Azure Infrastructure Services, Platform services, backup and recovery services, and Azure Monitor.Good level of knowledge of Windows Server operating systems and networking concepts.Ideally holding the AZ-104: Microsoft Azure Administrator certification, with AZ-500, AZ-700, AZ-140 etc. being desirable. Benefits: Paid Training and Individual Personal Development Plans.Salary plus discretionary bonus schemes.Sick Pay and Holiday Pay.Staff Referral Scheme and Life Assurance with MetLife.Employee Assistance Programme for you and your family.Medicash Health Cash Plan.Flexible Working arrangements and Social Events.Personal Trainer and other wellness initiatives. To apply for the Cloud & Infrastructure Solutions Engineer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Have you worked on an IT helpdesk, or similar, where you've been responsible for handling incoming service queries from IT users? Do you have a good knowledge of Microsoft Dynamics NAV / Business Central / D365, so that you could solve a good number of common Dynamics NAV / Business Central / D365 queries straight away? This could be the role for you! Futures are recruiting for an IT Helpdesk Administrator for our client near Bath. This IT Helpdesk Administrator position is on a permanent basis and has become available due to continued growth and expansion. You will be the main IT technical person responsible for supporting Microsoft Dynamics NAV /Business Central usage across the business. IT Helpdesk Administrator - Role Responsibilities - Technical Support, Customer Support, Microsoft Dynamics NAV, Business Central, D365 1st line technical support for home users as and when required 2nd line technical support for all onsite users Responsible for supporting the team in raising IT tickets inclusive of self-management of own ticket IT Helpdesk Administrator - Skills and Experience - Technical Support, Customer Support, Microsoft Dynamics NAV, Business Central, D365 An IT or Microsoft linked qualification (and/or at least one years' experience in a helpdesk administrator role) Experience in supporting end users Work on own initiative and liaise with staff on all levels and communicate at a simple level Ability to fluently communicate in written and spoken English Good working knowledge of Microsoft Dynamics NAV / Business Central / D365 IT Helpdesk Administrator, Technical Support, Customer Support, Microsoft Dynamics NAV, Business Central, D365 If you are interested in the role please do apply now!
Apr 29, 2024
Full time
Have you worked on an IT helpdesk, or similar, where you've been responsible for handling incoming service queries from IT users? Do you have a good knowledge of Microsoft Dynamics NAV / Business Central / D365, so that you could solve a good number of common Dynamics NAV / Business Central / D365 queries straight away? This could be the role for you! Futures are recruiting for an IT Helpdesk Administrator for our client near Bath. This IT Helpdesk Administrator position is on a permanent basis and has become available due to continued growth and expansion. You will be the main IT technical person responsible for supporting Microsoft Dynamics NAV /Business Central usage across the business. IT Helpdesk Administrator - Role Responsibilities - Technical Support, Customer Support, Microsoft Dynamics NAV, Business Central, D365 1st line technical support for home users as and when required 2nd line technical support for all onsite users Responsible for supporting the team in raising IT tickets inclusive of self-management of own ticket IT Helpdesk Administrator - Skills and Experience - Technical Support, Customer Support, Microsoft Dynamics NAV, Business Central, D365 An IT or Microsoft linked qualification (and/or at least one years' experience in a helpdesk administrator role) Experience in supporting end users Work on own initiative and liaise with staff on all levels and communicate at a simple level Ability to fluently communicate in written and spoken English Good working knowledge of Microsoft Dynamics NAV / Business Central / D365 IT Helpdesk Administrator, Technical Support, Customer Support, Microsoft Dynamics NAV, Business Central, D365 If you are interested in the role please do apply now!
Job Title: 2nd Line IT Support Engineer Client Overview: I am recruiting a 2nd Line IT Support Engineer for a key client of mine, they want someone to be able to contribute significantly to delivering exceptional technical services to their external customers. Our client is a leader in providing innovative IT solutions and is committed to offering top-notch customer service. If you're passionate about technology, possess strong problem-solving skills, and thrive in a fast-paced environment, this opportunity is perfect for you. Role Description: As a 2nd Line IT Support Engineer, you will play a vital role in ensuring our client's external customers receive prompt and effective technical support. You will collaborate closely with clients to understand their unique needs and deliver customised solutions to enhance their IT infrastructure and operations. Key Responsibilities: Provide timely and professional responses to customer inquiries. Diagnose and resolve technical issues related to hardware and software. Perform system upgrades, installations, and configurations according to client requirements. Work closely with 1st line support to escalate and resolve complex technical issues. Offer training and guidance to clients on utilising IT systems efficiently. Maintain detailed documentation of support activities, solutions, and best practices. Requirements: Experience with Windows 10 and Windows 11 Proficiency in Microsoft 365 suite, including Exchange Online, SharePoint Online, and Teams administration. Understanding of PowerShell scripting - desirable Experience with Windows Server 2016, 2019, and newer versions. Familiarity with Microsoft Intune for mobile device management and endpoint security. Knowledge of Microsoft Azure services and administration. Experience in SharePoint administration. Ability to work with cloud-based technologies and implement best practices for scalability, security, and performance. Excellent problem-solving skills and the ability to analyse complex technical issues. Strong communication skills to interact effectively with clients and internal teams. Desirable - Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Azure Administrator Associate, or similar credentials are highly desirable. Benefits: Competitive compensation based on skills and experience. Opportunities for professional growth and career advancement. Flexible work arrangements and a supportive work environment. Comprehensive health and wellness benefits. Engaging projects and exposure to cutting-edge technologies. How to Apply: If you are enthusiastic about taking on this exciting role and making a meaningful impact, please apply using the button below.
Apr 29, 2024
Full time
Job Title: 2nd Line IT Support Engineer Client Overview: I am recruiting a 2nd Line IT Support Engineer for a key client of mine, they want someone to be able to contribute significantly to delivering exceptional technical services to their external customers. Our client is a leader in providing innovative IT solutions and is committed to offering top-notch customer service. If you're passionate about technology, possess strong problem-solving skills, and thrive in a fast-paced environment, this opportunity is perfect for you. Role Description: As a 2nd Line IT Support Engineer, you will play a vital role in ensuring our client's external customers receive prompt and effective technical support. You will collaborate closely with clients to understand their unique needs and deliver customised solutions to enhance their IT infrastructure and operations. Key Responsibilities: Provide timely and professional responses to customer inquiries. Diagnose and resolve technical issues related to hardware and software. Perform system upgrades, installations, and configurations according to client requirements. Work closely with 1st line support to escalate and resolve complex technical issues. Offer training and guidance to clients on utilising IT systems efficiently. Maintain detailed documentation of support activities, solutions, and best practices. Requirements: Experience with Windows 10 and Windows 11 Proficiency in Microsoft 365 suite, including Exchange Online, SharePoint Online, and Teams administration. Understanding of PowerShell scripting - desirable Experience with Windows Server 2016, 2019, and newer versions. Familiarity with Microsoft Intune for mobile device management and endpoint security. Knowledge of Microsoft Azure services and administration. Experience in SharePoint administration. Ability to work with cloud-based technologies and implement best practices for scalability, security, and performance. Excellent problem-solving skills and the ability to analyse complex technical issues. Strong communication skills to interact effectively with clients and internal teams. Desirable - Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Azure Administrator Associate, or similar credentials are highly desirable. Benefits: Competitive compensation based on skills and experience. Opportunities for professional growth and career advancement. Flexible work arrangements and a supportive work environment. Comprehensive health and wellness benefits. Engaging projects and exposure to cutting-edge technologies. How to Apply: If you are enthusiastic about taking on this exciting role and making a meaningful impact, please apply using the button below.
Education Requirements - Graduate Calibre Industry - Software House Qualifications - Any Industry related would be useful but not essential Work Hours - 9-5.30 Salary - 38,000 - 45,000 Benefits - Shares / Bonus / Pension / Secure Comp / Broad Role This role sits within a well-established computer software company, specialising in the development and supply of a range of software platforms to local government and utility services sectors. The Company has an unrivalled reputation for delivery of quality products and services, and a 30+ year history of ethical business practices and consistent profitability. The company became an employee owned organisation some years ago to develop a true sense of collaboration and ensure everyone in the business pulls in the same direction. The controlling majority shareholder of the business is a trust in which all employees have an equal share. This means that every employee of the company becomes a co-owner of the company with certain ownership benefits and responsibilities. The Company offers very good working conditions and competitive salaries, plus benefits including an excellent pension scheme and share option scheme. The steady growth of the company coupled with a member of business retiring has led to a requirement for an experienced Technical Systems Administrator within the Internal Infrastructure and Security Team. You will be working in a busy department where their skills and knowledge will be in constant demand by all areas of the business. The work will be varied, fast paced and constant - taking in all aspects of our Internal Infrastructure. You will be expected to become an expert in various products and to provide support for all internal software, hardware and network issues. After a period of training, we will expect the successful candidate to continue their growth and contribute to their distributed Managed Service environments. Roles & Responsibilities: Provide a Technical Response to all internal users related to Server and Network operations. Commission and deploy new Server and Network hardware. Understand and maintain the software we use in the provision of services such as Email, Proxy / Web Services and security. To provide assistance with routine maintenance processes such as Patching, Software Versions and Anti-Virus updates. Use an Internal Call Management system to manage workload and provide responses to end users. Provide a Technical Response service for other departments for queries related to the Managed Service and its operation. Responsibility for the completion of Managed Service scheduled tasks defined within the Service Level Agreements. Provide 3rd Line assistance to the Client Services and Service Delivery Teams for high priority issues. To provide services, outside of core working hours, to ensure the continued operation of the Internal Infrastructure and Managed Service operations. Over the course of a typical year we would expect the average to be less than 4 hours per month. Required Skills & Experince Significant experience designing and configuring networks, including VLANs, routing, switch configuration and working with network suppliers of MPLS and similar networks Good experience of setting up and managing modern Hyper-V clusters, including Switch Embedded Teaming and virtual networking Experience of Office365 cloud configuration and management Experience with Microsoft Azure configuration and management Experience managing Microsoft Active Directory users, groups and computers Experience trouble-shooting network issues Experience with backup processes Ability to work out of hours when necessary Live within a 40 minute radius of the base office Desired Skills / Experience: Experience of Powershell scripting Experience creating network diagrams and other IT documentation An Understanding of ISO27001 Security Standards and operational guidelines Experience setting up and trouble-shooting Group Policy Experience of VMware vSphere management Veeam Backup and Replication Microsoft Sharepoint implementation and management Experience of using ticketing systems SAN and NAS maintenance Juniper and Extreme Networks configuration experience The role is applicable only for a person who is looking for a long-term career development opportunity. The company ethic is to develop the capability and potential of its employees. As we always look to promote from within, there will be opportunities to assume additional roles and responsibilities to develop the role into a significant position with the company
Apr 29, 2024
Full time
Education Requirements - Graduate Calibre Industry - Software House Qualifications - Any Industry related would be useful but not essential Work Hours - 9-5.30 Salary - 38,000 - 45,000 Benefits - Shares / Bonus / Pension / Secure Comp / Broad Role This role sits within a well-established computer software company, specialising in the development and supply of a range of software platforms to local government and utility services sectors. The Company has an unrivalled reputation for delivery of quality products and services, and a 30+ year history of ethical business practices and consistent profitability. The company became an employee owned organisation some years ago to develop a true sense of collaboration and ensure everyone in the business pulls in the same direction. The controlling majority shareholder of the business is a trust in which all employees have an equal share. This means that every employee of the company becomes a co-owner of the company with certain ownership benefits and responsibilities. The Company offers very good working conditions and competitive salaries, plus benefits including an excellent pension scheme and share option scheme. The steady growth of the company coupled with a member of business retiring has led to a requirement for an experienced Technical Systems Administrator within the Internal Infrastructure and Security Team. You will be working in a busy department where their skills and knowledge will be in constant demand by all areas of the business. The work will be varied, fast paced and constant - taking in all aspects of our Internal Infrastructure. You will be expected to become an expert in various products and to provide support for all internal software, hardware and network issues. After a period of training, we will expect the successful candidate to continue their growth and contribute to their distributed Managed Service environments. Roles & Responsibilities: Provide a Technical Response to all internal users related to Server and Network operations. Commission and deploy new Server and Network hardware. Understand and maintain the software we use in the provision of services such as Email, Proxy / Web Services and security. To provide assistance with routine maintenance processes such as Patching, Software Versions and Anti-Virus updates. Use an Internal Call Management system to manage workload and provide responses to end users. Provide a Technical Response service for other departments for queries related to the Managed Service and its operation. Responsibility for the completion of Managed Service scheduled tasks defined within the Service Level Agreements. Provide 3rd Line assistance to the Client Services and Service Delivery Teams for high priority issues. To provide services, outside of core working hours, to ensure the continued operation of the Internal Infrastructure and Managed Service operations. Over the course of a typical year we would expect the average to be less than 4 hours per month. Required Skills & Experince Significant experience designing and configuring networks, including VLANs, routing, switch configuration and working with network suppliers of MPLS and similar networks Good experience of setting up and managing modern Hyper-V clusters, including Switch Embedded Teaming and virtual networking Experience of Office365 cloud configuration and management Experience with Microsoft Azure configuration and management Experience managing Microsoft Active Directory users, groups and computers Experience trouble-shooting network issues Experience with backup processes Ability to work out of hours when necessary Live within a 40 minute radius of the base office Desired Skills / Experience: Experience of Powershell scripting Experience creating network diagrams and other IT documentation An Understanding of ISO27001 Security Standards and operational guidelines Experience setting up and trouble-shooting Group Policy Experience of VMware vSphere management Veeam Backup and Replication Microsoft Sharepoint implementation and management Experience of using ticketing systems SAN and NAS maintenance Juniper and Extreme Networks configuration experience The role is applicable only for a person who is looking for a long-term career development opportunity. The company ethic is to develop the capability and potential of its employees. As we always look to promote from within, there will be opportunities to assume additional roles and responsibilities to develop the role into a significant position with the company
A Charity in the UK are seeking a Dayforce Systems Manager to take ownership of their new HR system and manage a small team of system administrators. You would be the systems lead and work as part of a wider Product Management function, gaining experience across different systems as well. The organisation have sites in London and Bristol and whilst you can be based at either site you will be needed at the Bristol office 1 to 2 times a month. About the Role The role plays a pivotal role at the Charity, capitalising on their recent and ongoing investments in technology and digital strategy. You will be adept at striking the right balance among business requirements, user experience, and technological capabilities. Your primary focus will be on maximising organisational outcomes derived from innovation, investment, and digital strategy, with a specific emphasis on their core business products. The core product portfolio encompasses essential systems such as the business-critical clinical system, national contact centre solution, HR Solution, and the Client Portal. Your primary system will be Dayforce. Proficiency in understanding this product, along with key integrations, robotic process automation, and AI, is imperative. Additionally, the Product Manager will oversee a specialised team responsible for the day-to-day support of these products, fostering the adoption of ITIL/ITSM and Agile practices to enhance support and facilitate technical project delivery. You will possess proven people managerial skills, a strong commitment to end-user satisfaction, and a track record of driving continuous improvement in dynamic environments. Collaborating with the Head of IT, you will contribute to evolving the support and service model for critical systems, including the definition of clear internal team and vendor/supplier roles and responsibilities. As the ultimate escalation point for system incidents and urgent requests, the role demands a calm demeanour and effective prioritisation skills on a regular basis.
Apr 29, 2024
Full time
A Charity in the UK are seeking a Dayforce Systems Manager to take ownership of their new HR system and manage a small team of system administrators. You would be the systems lead and work as part of a wider Product Management function, gaining experience across different systems as well. The organisation have sites in London and Bristol and whilst you can be based at either site you will be needed at the Bristol office 1 to 2 times a month. About the Role The role plays a pivotal role at the Charity, capitalising on their recent and ongoing investments in technology and digital strategy. You will be adept at striking the right balance among business requirements, user experience, and technological capabilities. Your primary focus will be on maximising organisational outcomes derived from innovation, investment, and digital strategy, with a specific emphasis on their core business products. The core product portfolio encompasses essential systems such as the business-critical clinical system, national contact centre solution, HR Solution, and the Client Portal. Your primary system will be Dayforce. Proficiency in understanding this product, along with key integrations, robotic process automation, and AI, is imperative. Additionally, the Product Manager will oversee a specialised team responsible for the day-to-day support of these products, fostering the adoption of ITIL/ITSM and Agile practices to enhance support and facilitate technical project delivery. You will possess proven people managerial skills, a strong commitment to end-user satisfaction, and a track record of driving continuous improvement in dynamic environments. Collaborating with the Head of IT, you will contribute to evolving the support and service model for critical systems, including the definition of clear internal team and vendor/supplier roles and responsibilities. As the ultimate escalation point for system incidents and urgent requests, the role demands a calm demeanour and effective prioritisation skills on a regular basis.
Our client is seeking a highly motivated and skilled ServiceNow Administrator to join their dynamic IT team in Manchester. The ServiceNow Administrator position presents an exciting opportunity for someone ready to take charge of the support and advancement of ServiceNow, ServiceNow Discovery, and associated service management solutions within the IT Service Management domain. The primary focus of this role is to ensure optimal performance of the ServiceNow platform, crucial for the smooth operation of the business. This entails configuring and maintaining various modules such as Self-Service Portal, Incident, Request, Change & Problem, and Asset Management, as well as providing support for ongoing or upcoming ITIL / ITSM / ITOM initiatives. Key Responsibilities: Administering the ServiceNow platform Managing business services and configuration item relationships within ServiceNow Supporting ServiceNow discovery tool for CMDB Installing and testing updates and new releases Collaborating with business users to refine business requirements and workflows, and translating them into technical specifications Configuring and customising the ServiceNow platform, including form tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting, and third-party software integrations Developing UI forms, fields, notifications, workflows, and JavaScript server/client code Maintaining Service Level Agreements (SLAs) and monitoring SLA workflows Requirements : Prior experience as a ServiceNow Administrator or in a similar role Experience in implementing ServiceNow processes and functions Knowledge of LDAP/Active Directory is advantageous Proficiency in Java, JavaScript, Web Services, AJAX, XML, web applications, networks, protocols, and Email (SMTP, POP3) Familiarity with IT Service Management, Service Desk, and Change & Problem Management processes ITIL Foundation certification is highly desirable Interest in and aptitude for understanding and supporting new technologies Job Title: Service Now Administrator Working From Home: Hybrid (2 days a week onsite) Job Type: Permanent Salary: 55,000 - 65,000 Depending on experience Location: M4 1FS (Manchester City Centre)
Apr 29, 2024
Full time
Our client is seeking a highly motivated and skilled ServiceNow Administrator to join their dynamic IT team in Manchester. The ServiceNow Administrator position presents an exciting opportunity for someone ready to take charge of the support and advancement of ServiceNow, ServiceNow Discovery, and associated service management solutions within the IT Service Management domain. The primary focus of this role is to ensure optimal performance of the ServiceNow platform, crucial for the smooth operation of the business. This entails configuring and maintaining various modules such as Self-Service Portal, Incident, Request, Change & Problem, and Asset Management, as well as providing support for ongoing or upcoming ITIL / ITSM / ITOM initiatives. Key Responsibilities: Administering the ServiceNow platform Managing business services and configuration item relationships within ServiceNow Supporting ServiceNow discovery tool for CMDB Installing and testing updates and new releases Collaborating with business users to refine business requirements and workflows, and translating them into technical specifications Configuring and customising the ServiceNow platform, including form tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting, and third-party software integrations Developing UI forms, fields, notifications, workflows, and JavaScript server/client code Maintaining Service Level Agreements (SLAs) and monitoring SLA workflows Requirements : Prior experience as a ServiceNow Administrator or in a similar role Experience in implementing ServiceNow processes and functions Knowledge of LDAP/Active Directory is advantageous Proficiency in Java, JavaScript, Web Services, AJAX, XML, web applications, networks, protocols, and Email (SMTP, POP3) Familiarity with IT Service Management, Service Desk, and Change & Problem Management processes ITIL Foundation certification is highly desirable Interest in and aptitude for understanding and supporting new technologies Job Title: Service Now Administrator Working From Home: Hybrid (2 days a week onsite) Job Type: Permanent Salary: 55,000 - 65,000 Depending on experience Location: M4 1FS (Manchester City Centre)
JOB TITLE: Digital Systems Manager LOCATION: WALLINGFORD SALARY: £55K Plus Benefits As a Digital Systems Manager, you will play a crucial role in overseeing the design, development, and deployment of tailored digital systems based on customer specifications. You will lead a team of system administrators and engineers, ensuring the successful delivery of high-quality solutions within established timelines. JOB RESPONSIBILITIESTeam Leadership and Workflow Management:• Lead and mentor a team of digital system administrators.• Foster a collaborative and innovative team culture.• Actively manage workflows, ensuring efficient and well-coordinated implementation.• Provide technical expertise and guidance to the team in solving complex challenges.• Stay abreast of industry trends and advancements in digital systems. Hands-On System Implementation:• Actively participate in the end-to-end implementation of digital systems, from requirements gathering to deployment.• Utilise your proficiency in SQL, HTML, CSS, XML, and JSON to contribute to effective system development.• Collaborate with clients and cross-functional teams to ensure seamless integration and customisation.• Implement and enforce quality assurance processes to deliver error-free solutions. Internal Systems Management (e.g., Salesforce):• Take a lead role in managing internal systems applications, with a particular emphasis on platforms like Salesforce.• Oversee the customisation, optimisation, and integration of internal systems to enhance organizational efficiency.• Collaborate with relevant stakeholders to align internal applications with business objectives. Third-Line Support/ System Administration:• Provide expert-level, hands-on support to address complex technical data issues and challenges.• Collaborate with the internal and external customers to customise and implement solutions for ongoing system maintenance.• Conduct thorough testing and validation of all digital systems to maintain optimal performance.• Maintain clear and organised documentation to facilitate ongoing support and future enhancements. JOB QUALIFICATIONS• Experience in an IT setting is essential.• Proven experience in managing digital systems and leading teams.• Strong project management skills, with a focus on delivering results within established timelines.• Excellent communication and interpersonal skills for effective collaboration with clients and team members.• In-depth knowledge of SaaS solutions and white-labeling processes.• Proficiency in SQL, HTML, CSS, XML, and JSON.• Familiarity with Salesforce CRM.• Extensive exposure to SaaS platforms.• Must be willing to work variable hours• Several years previous Customer Service or IT Support is a must Personal Characteristics:In addition to the technical qualifications, we are seeking an individual with the following personal characteristics: Leadership and Vision:• Proven leadership skills with the ability to inspire and guide a team towards a common goal.• Visionary mindset to anticipate industry trends and identify opportunities for innovation. Adaptability:• Ability to thrive in a dynamic and fast-paced environment.• Openness to adapt strategies and approaches based on evolving project requirements. Communication Skills:• Exceptional communication skills, both written and verbal.• Adept at translating technical concepts into layman's terms for effective client communication. Problem-Solving Orientation:• Strong analytical and problem-solving skills to address complex challenges.• Capacity to think critically and develop creative solutions to meet unique customer specifications. Collaborative Team Player:• A team-oriented mindset with the ability to collaborate effectively across departments.• Encourages open communication and fosters a positive working environment. Customer-Centric Approach:• Dedication to understanding and meeting customer needs.• Willingness to go the extra mile to ensure client satisfaction and project success. Detail-Oriented:• Meticulous attention to detail, ensuring the accuracy and quality of all deliverables.• A commitment to delivering solutions that meet or exceed customer expectations. Innovative Thinking:• Proactive in staying informed about emerging technologies and industry best practices.• Constantly seeks opportunities to enhance and optimize digital solutions. Resilience:• Ability to handle pressure and tight deadlines without compromising quality.• Resilience in the face of challenges, with a positive and solution-oriented mindset. Continuous Learner:• Demonstrated commitment to ongoing professional development.• Enthusiastic about acquiring new skills and staying ahead in the ever-evolving field of digital systems
Apr 29, 2024
Full time
JOB TITLE: Digital Systems Manager LOCATION: WALLINGFORD SALARY: £55K Plus Benefits As a Digital Systems Manager, you will play a crucial role in overseeing the design, development, and deployment of tailored digital systems based on customer specifications. You will lead a team of system administrators and engineers, ensuring the successful delivery of high-quality solutions within established timelines. JOB RESPONSIBILITIESTeam Leadership and Workflow Management:• Lead and mentor a team of digital system administrators.• Foster a collaborative and innovative team culture.• Actively manage workflows, ensuring efficient and well-coordinated implementation.• Provide technical expertise and guidance to the team in solving complex challenges.• Stay abreast of industry trends and advancements in digital systems. Hands-On System Implementation:• Actively participate in the end-to-end implementation of digital systems, from requirements gathering to deployment.• Utilise your proficiency in SQL, HTML, CSS, XML, and JSON to contribute to effective system development.• Collaborate with clients and cross-functional teams to ensure seamless integration and customisation.• Implement and enforce quality assurance processes to deliver error-free solutions. Internal Systems Management (e.g., Salesforce):• Take a lead role in managing internal systems applications, with a particular emphasis on platforms like Salesforce.• Oversee the customisation, optimisation, and integration of internal systems to enhance organizational efficiency.• Collaborate with relevant stakeholders to align internal applications with business objectives. Third-Line Support/ System Administration:• Provide expert-level, hands-on support to address complex technical data issues and challenges.• Collaborate with the internal and external customers to customise and implement solutions for ongoing system maintenance.• Conduct thorough testing and validation of all digital systems to maintain optimal performance.• Maintain clear and organised documentation to facilitate ongoing support and future enhancements. JOB QUALIFICATIONS• Experience in an IT setting is essential.• Proven experience in managing digital systems and leading teams.• Strong project management skills, with a focus on delivering results within established timelines.• Excellent communication and interpersonal skills for effective collaboration with clients and team members.• In-depth knowledge of SaaS solutions and white-labeling processes.• Proficiency in SQL, HTML, CSS, XML, and JSON.• Familiarity with Salesforce CRM.• Extensive exposure to SaaS platforms.• Must be willing to work variable hours• Several years previous Customer Service or IT Support is a must Personal Characteristics:In addition to the technical qualifications, we are seeking an individual with the following personal characteristics: Leadership and Vision:• Proven leadership skills with the ability to inspire and guide a team towards a common goal.• Visionary mindset to anticipate industry trends and identify opportunities for innovation. Adaptability:• Ability to thrive in a dynamic and fast-paced environment.• Openness to adapt strategies and approaches based on evolving project requirements. Communication Skills:• Exceptional communication skills, both written and verbal.• Adept at translating technical concepts into layman's terms for effective client communication. Problem-Solving Orientation:• Strong analytical and problem-solving skills to address complex challenges.• Capacity to think critically and develop creative solutions to meet unique customer specifications. Collaborative Team Player:• A team-oriented mindset with the ability to collaborate effectively across departments.• Encourages open communication and fosters a positive working environment. Customer-Centric Approach:• Dedication to understanding and meeting customer needs.• Willingness to go the extra mile to ensure client satisfaction and project success. Detail-Oriented:• Meticulous attention to detail, ensuring the accuracy and quality of all deliverables.• A commitment to delivering solutions that meet or exceed customer expectations. Innovative Thinking:• Proactive in staying informed about emerging technologies and industry best practices.• Constantly seeks opportunities to enhance and optimize digital solutions. Resilience:• Ability to handle pressure and tight deadlines without compromising quality.• Resilience in the face of challenges, with a positive and solution-oriented mindset. Continuous Learner:• Demonstrated commitment to ongoing professional development.• Enthusiastic about acquiring new skills and staying ahead in the ever-evolving field of digital systems
Modern Workplace Technical Lead Impellam Group IT is on the hunt for a technical virtuoso who can lead the charge in revolutionising our end-user device and identity access management systems. You will strengthen our modern-managed desktop solutions and guide our team through new technical solutions. You'll blend your innovative mindset with practical skills to implement new technologies and design solutions that streamline our ways of working. This role is all about ownership and continuous advancement - you'll love it! It's as rewarding in scale as it is in delivery. And let's not forget the competitive salary package. Key aspects of your day include: Spearheading AVD, Nerdio, and Intune implementations Forging modern workplace solutions to elevate efficiency and user satisfaction Empowering an undercurrent of teamwork across a variety of professional disciplines Being a beacon of technical leadership and mentorship within IT We w ould like to work with a self-driven individual who possesses: Deep-seated knowledge in Azure, Intune, and Microsoft 365 suites Expertise in managing and configuring MECM for endpoint supervision Experience in Autopilot deployment and Co-Management with Intune Working knowledge with Qualys and Ivanti Desktop Now Bachelor's degree in Computer Science, Information Technology, or related field Proven experience in a technical leadership role, preferably in a modern workplace environment Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate or equivalent If MECM, SCCM, and AVD are more than buzzwords to you, join our ensemble of innovative minds. Apply now and let's create a smarter working environment! Please note that we can only accept applications from candidates with full Right to Work in the UK, currently based in England. Why Work with us? We specialise and recruit across all STEM industries, and we are a global force to be reckoned with when it comes to Managed Services, RPO and Project Services You will be mentored by true experts, absolute legends in tech, who are keen to help you grow and develop yourself Great career paths across the board We embrace a flexible working framework here to help you have a great life-work balance We're not just work; we love a good get together, and we don't miss out on the opportunity to dress up for conferences and black-tie award events, go out for volunteering events and a bunch of fun activities - if that's your cup of tea of course We have a lovely benefits suite, with a bunch of days off and perks to make your life easier. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age.
Apr 29, 2024
Full time
Modern Workplace Technical Lead Impellam Group IT is on the hunt for a technical virtuoso who can lead the charge in revolutionising our end-user device and identity access management systems. You will strengthen our modern-managed desktop solutions and guide our team through new technical solutions. You'll blend your innovative mindset with practical skills to implement new technologies and design solutions that streamline our ways of working. This role is all about ownership and continuous advancement - you'll love it! It's as rewarding in scale as it is in delivery. And let's not forget the competitive salary package. Key aspects of your day include: Spearheading AVD, Nerdio, and Intune implementations Forging modern workplace solutions to elevate efficiency and user satisfaction Empowering an undercurrent of teamwork across a variety of professional disciplines Being a beacon of technical leadership and mentorship within IT We w ould like to work with a self-driven individual who possesses: Deep-seated knowledge in Azure, Intune, and Microsoft 365 suites Expertise in managing and configuring MECM for endpoint supervision Experience in Autopilot deployment and Co-Management with Intune Working knowledge with Qualys and Ivanti Desktop Now Bachelor's degree in Computer Science, Information Technology, or related field Proven experience in a technical leadership role, preferably in a modern workplace environment Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate or equivalent If MECM, SCCM, and AVD are more than buzzwords to you, join our ensemble of innovative minds. Apply now and let's create a smarter working environment! Please note that we can only accept applications from candidates with full Right to Work in the UK, currently based in England. Why Work with us? We specialise and recruit across all STEM industries, and we are a global force to be reckoned with when it comes to Managed Services, RPO and Project Services You will be mentored by true experts, absolute legends in tech, who are keen to help you grow and develop yourself Great career paths across the board We embrace a flexible working framework here to help you have a great life-work balance We're not just work; we love a good get together, and we don't miss out on the opportunity to dress up for conferences and black-tie award events, go out for volunteering events and a bunch of fun activities - if that's your cup of tea of course We have a lovely benefits suite, with a bunch of days off and perks to make your life easier. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age.