About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Holland and Barrett International Limited
Nuneaton, Warwickshire
Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities. It's an exciting time to be at Holland & Barrett. We are investing across all areas of our business with a vision of empowering our customers to live happier, healthier lives. Our mission is to be the leading player in global wellness chosen by millions as their trusted partner for personalised wellness journeys. To achieve this goal, we are embarking on a radical transformation. We are recruiting top talent in all areas of our business, from Finance to Digital Marketing, from HR to IT, as well as new functions around Health and Wellness. The Role We have an ambitious strategy to launch a series of new wellness products and services to customers. This is an exciting time for H&B and the Master Data Administrator role is crucial in ensuring we deliver to our roadmap and plans. Key Responsibilities: As a Master Data Administrator, you'll be responsible to review, cleanse and maintain accurate data for our product data entities. The role requires a good understanding of data governance methodology, relative to product master data. The Master Data Administrator will work using documented BAU processes to ensure our data is accurate and aid our ability as a business to know our customer's wants and needs, sometimes before they do. Working collaboratively both within team and the wider commercial function, the Master Data Administrator will be required to support with administrative and task support relating to product and supplier data records. Working in various legacy systems and platforms, a strong attention to detail is crucial for the role to ensure our data is of the optimum standard at all times. KPIs and SLA adherence should be the primary focus of the Master Data Administrator. Support business operations by addressing internal and external SKU and supplier queries, utilizing the internal ticketing platform for efficient reporting of query types. Manage stakeholder relationships and facilitate effective communication. Assist suppliers in onboarding, SKU setup, and handling change requests. Adhere to internal processes outlined in best practice guides, contributing to the ongoing improvement of documentation. Maintain process documentation for cleansing, maintenance, and audit activities. Contribute to the upkeep of content on the internal Master Data page, enhancing FAQs and documenting process changes. Assist in conducting relevant internal audits of product data. Take ownership of the onboarding process for a designated list of products, overseeing them from initiation to the purchase order stage. Maintain accurate reporting of SKU progress for the project, promptly identifying and raising any risks to the Product Data Manager/Project Manager. Effectively manage individual workload, including SKU setup and assigned tickets. Participate in daily/weekly project meetings, coming prepared with updates on SKU allocation. Location: The company has a Hub in Nuneaton and we typically expect colleagues to spend at least one to two days each week in the office. There may also be occasional travel to other locations. The Person Key Requirements: Technical Skills: Understanding of the retail lifecycle and the significance of precise data management across various business functions. Prior experience in administration, with a focus on data cleansing and reporting. Familiarity with industry-standard approaches to data management practices. Ability to rapidly grasp complex information or concepts and effectively communicate them internally and externally in a comprehensible manner. Analytical skills to identify opportunities for process improvements. Logical approach to problem-solving. Proficiency in Microsoft Excel, demonstrating strong spreadsheet skills. Soft Skills: Clear and effective communication skills are essential. Ability to work independently, demonstrating initiative, and managing workload through Key Performance Indicators (KPIs). Positive attitude and proactive approach to tasks. Strong team player, fostering collaboration and cooperation. "Yes we can" attitude, combining dynamism with reliance on trustworthy data. Flexibility and resilience to adapt to changes in pace or type of work in response to evolving business requirements. What we offer Our Benefits for this role include, but not limited to: H&B Employee Discount - 25% Pension company contribution Exclusive benefits, free advice and savings from a range of retailers and providers And many more! We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.
May 17, 2024
Full time
Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities. It's an exciting time to be at Holland & Barrett. We are investing across all areas of our business with a vision of empowering our customers to live happier, healthier lives. Our mission is to be the leading player in global wellness chosen by millions as their trusted partner for personalised wellness journeys. To achieve this goal, we are embarking on a radical transformation. We are recruiting top talent in all areas of our business, from Finance to Digital Marketing, from HR to IT, as well as new functions around Health and Wellness. The Role We have an ambitious strategy to launch a series of new wellness products and services to customers. This is an exciting time for H&B and the Master Data Administrator role is crucial in ensuring we deliver to our roadmap and plans. Key Responsibilities: As a Master Data Administrator, you'll be responsible to review, cleanse and maintain accurate data for our product data entities. The role requires a good understanding of data governance methodology, relative to product master data. The Master Data Administrator will work using documented BAU processes to ensure our data is accurate and aid our ability as a business to know our customer's wants and needs, sometimes before they do. Working collaboratively both within team and the wider commercial function, the Master Data Administrator will be required to support with administrative and task support relating to product and supplier data records. Working in various legacy systems and platforms, a strong attention to detail is crucial for the role to ensure our data is of the optimum standard at all times. KPIs and SLA adherence should be the primary focus of the Master Data Administrator. Support business operations by addressing internal and external SKU and supplier queries, utilizing the internal ticketing platform for efficient reporting of query types. Manage stakeholder relationships and facilitate effective communication. Assist suppliers in onboarding, SKU setup, and handling change requests. Adhere to internal processes outlined in best practice guides, contributing to the ongoing improvement of documentation. Maintain process documentation for cleansing, maintenance, and audit activities. Contribute to the upkeep of content on the internal Master Data page, enhancing FAQs and documenting process changes. Assist in conducting relevant internal audits of product data. Take ownership of the onboarding process for a designated list of products, overseeing them from initiation to the purchase order stage. Maintain accurate reporting of SKU progress for the project, promptly identifying and raising any risks to the Product Data Manager/Project Manager. Effectively manage individual workload, including SKU setup and assigned tickets. Participate in daily/weekly project meetings, coming prepared with updates on SKU allocation. Location: The company has a Hub in Nuneaton and we typically expect colleagues to spend at least one to two days each week in the office. There may also be occasional travel to other locations. The Person Key Requirements: Technical Skills: Understanding of the retail lifecycle and the significance of precise data management across various business functions. Prior experience in administration, with a focus on data cleansing and reporting. Familiarity with industry-standard approaches to data management practices. Ability to rapidly grasp complex information or concepts and effectively communicate them internally and externally in a comprehensible manner. Analytical skills to identify opportunities for process improvements. Logical approach to problem-solving. Proficiency in Microsoft Excel, demonstrating strong spreadsheet skills. Soft Skills: Clear and effective communication skills are essential. Ability to work independently, demonstrating initiative, and managing workload through Key Performance Indicators (KPIs). Positive attitude and proactive approach to tasks. Strong team player, fostering collaboration and cooperation. "Yes we can" attitude, combining dynamism with reliance on trustworthy data. Flexibility and resilience to adapt to changes in pace or type of work in response to evolving business requirements. What we offer Our Benefits for this role include, but not limited to: H&B Employee Discount - 25% Pension company contribution Exclusive benefits, free advice and savings from a range of retailers and providers And many more! We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.
Our Client: Our client has a long history in their specialist field and are a leader in delivering their unique services and goods to a wider range of business covering the defence, energy, and transport sectors. The Role: Your position will see you working directly with end users at all levels of the business to offer 2nd line support to resolve a range of IT issues. You will also be looking to identify and implement changes to maximise the efficiency from the IT system. Your Responsibilities: Resolve IT escalations raised by the 1st line team either face to face or remotely in a timely and professional manner. Conduct software reviews to identify system upgrades, run diagnostics and perform upgrades. Implement changes to data, disaster recovery and back up procedures and document all technical specifications. Experience required: Worked in a customer facing System Administrator or 2nd Line Support role and display strong communication skills. Technical experience supporting and improving operating systems, networks, databases and hardware. Used scripting and automation tools. Managed your own workload to deliver system improvements to meet the business requirements and taken a proactive approach towards delivering a first-class IT service. Next Steps: To arrange a call to discuss this position in more detail please apply or email your CV to (url removed) .Our client are looking to arrange first stage interviews as soon as possible for suitable candidates as this role is vital to their long term business aims.
May 17, 2024
Full time
Our Client: Our client has a long history in their specialist field and are a leader in delivering their unique services and goods to a wider range of business covering the defence, energy, and transport sectors. The Role: Your position will see you working directly with end users at all levels of the business to offer 2nd line support to resolve a range of IT issues. You will also be looking to identify and implement changes to maximise the efficiency from the IT system. Your Responsibilities: Resolve IT escalations raised by the 1st line team either face to face or remotely in a timely and professional manner. Conduct software reviews to identify system upgrades, run diagnostics and perform upgrades. Implement changes to data, disaster recovery and back up procedures and document all technical specifications. Experience required: Worked in a customer facing System Administrator or 2nd Line Support role and display strong communication skills. Technical experience supporting and improving operating systems, networks, databases and hardware. Used scripting and automation tools. Managed your own workload to deliver system improvements to meet the business requirements and taken a proactive approach towards delivering a first-class IT service. Next Steps: To arrange a call to discuss this position in more detail please apply or email your CV to (url removed) .Our client are looking to arrange first stage interviews as soon as possible for suitable candidates as this role is vital to their long term business aims.
Database Administrator (SQL/Oracle) Grangemouth (Onsite) £50,000 + benefits My client a global company with 36 businesses across 29 countries and 194 sites worldwide. Is looking for a SQL DBA to work on site at their Grangemouth office.We are looking for a talented Database System Administrator (DBA) for a permanent role in our applications support team. Reporting to the Applications Team Leader, you'll maintain our Oracle and MS SQL database estate for optimal performance, security, and integrity.Responsibilities include software patching, policy creation, and collaboration with stakeholders and 3rd party suppliers. Travel to Grangemouth is required, and you'll participate in the IT Apps team on-call rota.Key Accountabilities Technical support and development tasks Define business requirements in collaboration with stakeholders Support IT Strategy and drive service improvements Complete project activity tasks with the project manager Maintain a Cybersecurity standard compliant database estate Kry skills Oracle Database Administration skills (from 10g onwards) SQL Server Administration skills (SQLSERVER 2008 onwards) Proficiency in Oracle RMAN configuration and management Extensive knowledge of backup and recovery operations DBMS monitoring, troubleshooting, and optimization skills Experience in SQL, PL/SQL, and T-SQL development and tuning Familiarity with middleware systems (IIS, Websphere, Weblogic) Deployment and environment management experience Scripting and development skills Strong analytical and problem-solving abilities Understanding of the Software Development Life Cycle (SDLC) Experience in database design or data architecture principles Benefits include:34 days of holiday, Benefits Platform (discounts on high street stores, etc.), Up to 20% Discretionary Bonus Opportunity, Contributory Pension (employer contributions), Free On-site Gym & Classes, Employee Assistance Programme, Enhanced maternity leave, Salary Sacrifice Car and Cycle to Work Scheme
May 17, 2024
Full time
Database Administrator (SQL/Oracle) Grangemouth (Onsite) £50,000 + benefits My client a global company with 36 businesses across 29 countries and 194 sites worldwide. Is looking for a SQL DBA to work on site at their Grangemouth office.We are looking for a talented Database System Administrator (DBA) for a permanent role in our applications support team. Reporting to the Applications Team Leader, you'll maintain our Oracle and MS SQL database estate for optimal performance, security, and integrity.Responsibilities include software patching, policy creation, and collaboration with stakeholders and 3rd party suppliers. Travel to Grangemouth is required, and you'll participate in the IT Apps team on-call rota.Key Accountabilities Technical support and development tasks Define business requirements in collaboration with stakeholders Support IT Strategy and drive service improvements Complete project activity tasks with the project manager Maintain a Cybersecurity standard compliant database estate Kry skills Oracle Database Administration skills (from 10g onwards) SQL Server Administration skills (SQLSERVER 2008 onwards) Proficiency in Oracle RMAN configuration and management Extensive knowledge of backup and recovery operations DBMS monitoring, troubleshooting, and optimization skills Experience in SQL, PL/SQL, and T-SQL development and tuning Familiarity with middleware systems (IIS, Websphere, Weblogic) Deployment and environment management experience Scripting and development skills Strong analytical and problem-solving abilities Understanding of the Software Development Life Cycle (SDLC) Experience in database design or data architecture principles Benefits include:34 days of holiday, Benefits Platform (discounts on high street stores, etc.), Up to 20% Discretionary Bonus Opportunity, Contributory Pension (employer contributions), Free On-site Gym & Classes, Employee Assistance Programme, Enhanced maternity leave, Salary Sacrifice Car and Cycle to Work Scheme
Legal Business Systems and Workflow Analyst - North West Legal Business Systems and Workflow Analyst who has excellent experience in implementing and configuring legal case management systems is required by a leading law firm in Manchester & Cheshire. - Role can be fully remote if needed This is a brand-new role for the firm, so they are happy to speak to candidates from a wide range of legal backgrounds, either Technical Business Analysts, Case management development or a Fee Earner with case management expertise. They are looking for the following experience: Implementing and configuring a legal case management system, including: Development of processes/workflows Using SQL Maintenance to write in-application queries and reports. Setting up and administering user profiles and user groups Automating jobs Exporting and importing data to and from the system Writing and updating user documentation Creating/amending documents, memos and forms Building and maintaining screens Adding and maintaining database fields. Any experience with Partner for Windows (P4W) case management system would be a bonus. Participated in and led case management system implementations from beginning to end. Experience in interpreting legal process requirements and issues and developing systems-based solutions. Ideally, have some business analysis experience Created legal process workflows within case management systems. High-level experience in systems design, including document of process flow charts. Experience as a legal fee earner, with possibly an education in Law would be a bonus This brand-new role within the firm has a wide remit due to a new case management implementation across the firm. Conduct a lead role in designing and configuring the firm's case management system during and post-implementation. Establish administrator capability to enable configuration, 1st line support and training Delivering training in case management applications as appropriate. Take primary responsibility for the ongoing and continued development and configuration of the case management system, including wider development of the client portals and online service development. The role can be fully remote, with the odd trip to the Manchester office. My client is open on salary currently, but ideally looking to pay between £40,000 - £60,000 depending on experience. To apply, press apply now or send your CV to Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
May 17, 2024
Full time
Legal Business Systems and Workflow Analyst - North West Legal Business Systems and Workflow Analyst who has excellent experience in implementing and configuring legal case management systems is required by a leading law firm in Manchester & Cheshire. - Role can be fully remote if needed This is a brand-new role for the firm, so they are happy to speak to candidates from a wide range of legal backgrounds, either Technical Business Analysts, Case management development or a Fee Earner with case management expertise. They are looking for the following experience: Implementing and configuring a legal case management system, including: Development of processes/workflows Using SQL Maintenance to write in-application queries and reports. Setting up and administering user profiles and user groups Automating jobs Exporting and importing data to and from the system Writing and updating user documentation Creating/amending documents, memos and forms Building and maintaining screens Adding and maintaining database fields. Any experience with Partner for Windows (P4W) case management system would be a bonus. Participated in and led case management system implementations from beginning to end. Experience in interpreting legal process requirements and issues and developing systems-based solutions. Ideally, have some business analysis experience Created legal process workflows within case management systems. High-level experience in systems design, including document of process flow charts. Experience as a legal fee earner, with possibly an education in Law would be a bonus This brand-new role within the firm has a wide remit due to a new case management implementation across the firm. Conduct a lead role in designing and configuring the firm's case management system during and post-implementation. Establish administrator capability to enable configuration, 1st line support and training Delivering training in case management applications as appropriate. Take primary responsibility for the ongoing and continued development and configuration of the case management system, including wider development of the client portals and online service development. The role can be fully remote, with the odd trip to the Manchester office. My client is open on salary currently, but ideally looking to pay between £40,000 - £60,000 depending on experience. To apply, press apply now or send your CV to Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
We have an exciting new opportunity for an Assistant Technical Manager to join our team within Vistry Services, at our Brentwood office. As our Assistant Technical Manager, you will be responsible for providing technical and administrative support to the technical management team in the planning, co-ordination and design functions on each allocated project from Tender to Post Contract. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Experience and understanding of maintaining Technical schedules Able to work on your own initiative with minimal supervision in an assistant and administrative. capacity Written and verbal communication skills Excellent attention to detail Able to build and maintain relationships with both internal and external partners Strong IT skills and experience of using computers, preferably Excel, Power Projects & Word. Ability to prioritise and organise our work Knowledge and understanding of residential or contracting developments Professional qualification from recognised institution or experience in an appropriate role Evidence of an understanding of financial, legal, and planning processes. Architecture, Engineering or Project Management experience in either a development company or professional practice. An ability to effectively communicate with all levels of management with respect to Client, Professional Practices and site operators, both internal and external to the Company. An understanding of the construction process. Experience in a similar role. Experience using a document management system such as Viewpoint/4P/Docelite More about the Assistant Technical Manager role Assist the Technical Managers in compiling Pre-Construction Information Packs, O&M and H&S Files and other handover documentation packs. Support collation of QA records for final record information packs. Assist the Technical Managers with checking of all drawings. Monitor sub-contractors' approvals and keep up dated approvals schedule in line with build Update and co-ordinate technical reports and schedules Set up EDMS system for all jobs. Assist training new Technical Administrators that join. Assist with creation of and update Logistics Plans with Construction team. Liaise with Local Authority, Building Control and Warranty providers for approvals and Create and update Local Authority, Building Control and Warranty schedules and approvals. Assist with setting up central project directories and utility contact lists. Monitor and obtain all critical certificates to ensure documentation is in place for handovers. Assist with obtaining section agreements and technical approvals. Assist in obtaining local authority licencing quotes and utility company quotes. Obtain licences as required for road closure, build over, over sail etc Ensure all CDM documentation is up to date for the role of PD under the CDM regulations Ensure the RAMs are approved in line with programme and approval schedule kept up to date Assisting the technical manager and document controllers in ensuring accurate and effective information management including filing and distribution. Support consultants, subcontractors, clients and client in the use of the EDMS. Attend site meetings as required to assist the Technical Manager Collate and respond to RFI's in liaison with the Technical Manager Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
May 17, 2024
Full time
We have an exciting new opportunity for an Assistant Technical Manager to join our team within Vistry Services, at our Brentwood office. As our Assistant Technical Manager, you will be responsible for providing technical and administrative support to the technical management team in the planning, co-ordination and design functions on each allocated project from Tender to Post Contract. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Experience and understanding of maintaining Technical schedules Able to work on your own initiative with minimal supervision in an assistant and administrative. capacity Written and verbal communication skills Excellent attention to detail Able to build and maintain relationships with both internal and external partners Strong IT skills and experience of using computers, preferably Excel, Power Projects & Word. Ability to prioritise and organise our work Knowledge and understanding of residential or contracting developments Professional qualification from recognised institution or experience in an appropriate role Evidence of an understanding of financial, legal, and planning processes. Architecture, Engineering or Project Management experience in either a development company or professional practice. An ability to effectively communicate with all levels of management with respect to Client, Professional Practices and site operators, both internal and external to the Company. An understanding of the construction process. Experience in a similar role. Experience using a document management system such as Viewpoint/4P/Docelite More about the Assistant Technical Manager role Assist the Technical Managers in compiling Pre-Construction Information Packs, O&M and H&S Files and other handover documentation packs. Support collation of QA records for final record information packs. Assist the Technical Managers with checking of all drawings. Monitor sub-contractors' approvals and keep up dated approvals schedule in line with build Update and co-ordinate technical reports and schedules Set up EDMS system for all jobs. Assist training new Technical Administrators that join. Assist with creation of and update Logistics Plans with Construction team. Liaise with Local Authority, Building Control and Warranty providers for approvals and Create and update Local Authority, Building Control and Warranty schedules and approvals. Assist with setting up central project directories and utility contact lists. Monitor and obtain all critical certificates to ensure documentation is in place for handovers. Assist with obtaining section agreements and technical approvals. Assist in obtaining local authority licencing quotes and utility company quotes. Obtain licences as required for road closure, build over, over sail etc Ensure all CDM documentation is up to date for the role of PD under the CDM regulations Ensure the RAMs are approved in line with programme and approval schedule kept up to date Assisting the technical manager and document controllers in ensuring accurate and effective information management including filing and distribution. Support consultants, subcontractors, clients and client in the use of the EDMS. Attend site meetings as required to assist the Technical Manager Collate and respond to RFI's in liaison with the Technical Manager Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
IT SYSTEMS ADMINISTRATOR / BRISTOL / UP TO £55K & GREAT BENEFTIS Exciting new opportunity for an experienced IT Systems Administrator to join a rapidly growing organisation. Must live within 1.5 hours commute of Bristol. Excellent pay & extensive benefits package. In 2019, our founders were working as engineers solving complex cross domain problems in defence and security organisations. TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. The business is headquartered in Cheltenham with teams working both on-site with clients and remotely from home. What s on Offer? Highly competitive salary of £40,000 to £55,000 (depending on experience). Pension - 8% pension plan. Learning and Development - A £1,000 training budget to help with your development. 25 days' holiday plus bank holidays. Every quarter, we hold a meeting involving all team members from TwinStream - this allows us to meet up, chat about all things TwinStream, and enjoy team building and company updates. Christmas and summer parties to celebrate our successes. Opportunity to lease an electric vehicle via salary sacrifice Health and Well-being - Access to workplace Mental Health First Aider Life assurance Key Responsibilities of the IT Systems Administrator: Maintain and deploy laptops (Dell XPS, Apple MacBook Pro) and mobile devices (Google Pixel, Apple iPhone) Build and maintain operating systems (Windows 11+, macOS 14+, Ubuntu Linux 22+, Android 14+, iOS/iPadOS 17+) Build and maintain portable WiFi routers running OpenVPN client Administer JML processes Provide 1st and 2nd line IT support (inc. use and administration of Jira Service Management) Administer Microsoft365 Administer SaaS corporate tools (e.g., Afi, Xoralia, 1Password Business and Exclaimer) Maintain IT asset register (in Jira Service Management) Administer Atlassian tools (e.g., Confluence, Jira Software, BitBucket and Access) Administer Cloud subscriptions (AWS Organisations, Accounts and limited IaaS, and Azure Tenants, Subscriptions, Entra ID and limited IaaS) Maintain and administer various IaaS tools (e.g., Jenkins, Nexus and SonarQube) Maintain and administer CA server, certificate distribution and certificate revocation Administer and distribute Yubikeys and MFA hardware tokens Administer and maintain a small number ( Administer DNS and DHCP for internal lab networks Administer information protection tooling (e.g., Microsoft Purview) Skills & Experience: Strong multi-tasker able to carry out long-running tasks while sometimes context-switching to deal with incidents and issues, before resuming long-running tasks Excellent critical thinking skills and intellectual curiosity Effective communication and interpersonal skills. Self-motivated and able to work independently, driving initiatives forward The successful candidate must be eligible for DV clearance What s Next? If you have the skillset and enthusiasm to hit the ground running in this IT Systems Administrator position, we would love to hear from you. APPLY NOW for immediate consideration. Further Information: Due to the industries in which some of our clients work, and to comply with their requirements, any offer would be conditional on achieving satisfactory Baseline Personnel Security Standard (BPSS) screening results, and on subsequently achieving and retaining Developed Vetting (DV) clearance.
May 17, 2024
Full time
IT SYSTEMS ADMINISTRATOR / BRISTOL / UP TO £55K & GREAT BENEFTIS Exciting new opportunity for an experienced IT Systems Administrator to join a rapidly growing organisation. Must live within 1.5 hours commute of Bristol. Excellent pay & extensive benefits package. In 2019, our founders were working as engineers solving complex cross domain problems in defence and security organisations. TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. The business is headquartered in Cheltenham with teams working both on-site with clients and remotely from home. What s on Offer? Highly competitive salary of £40,000 to £55,000 (depending on experience). Pension - 8% pension plan. Learning and Development - A £1,000 training budget to help with your development. 25 days' holiday plus bank holidays. Every quarter, we hold a meeting involving all team members from TwinStream - this allows us to meet up, chat about all things TwinStream, and enjoy team building and company updates. Christmas and summer parties to celebrate our successes. Opportunity to lease an electric vehicle via salary sacrifice Health and Well-being - Access to workplace Mental Health First Aider Life assurance Key Responsibilities of the IT Systems Administrator: Maintain and deploy laptops (Dell XPS, Apple MacBook Pro) and mobile devices (Google Pixel, Apple iPhone) Build and maintain operating systems (Windows 11+, macOS 14+, Ubuntu Linux 22+, Android 14+, iOS/iPadOS 17+) Build and maintain portable WiFi routers running OpenVPN client Administer JML processes Provide 1st and 2nd line IT support (inc. use and administration of Jira Service Management) Administer Microsoft365 Administer SaaS corporate tools (e.g., Afi, Xoralia, 1Password Business and Exclaimer) Maintain IT asset register (in Jira Service Management) Administer Atlassian tools (e.g., Confluence, Jira Software, BitBucket and Access) Administer Cloud subscriptions (AWS Organisations, Accounts and limited IaaS, and Azure Tenants, Subscriptions, Entra ID and limited IaaS) Maintain and administer various IaaS tools (e.g., Jenkins, Nexus and SonarQube) Maintain and administer CA server, certificate distribution and certificate revocation Administer and distribute Yubikeys and MFA hardware tokens Administer and maintain a small number ( Administer DNS and DHCP for internal lab networks Administer information protection tooling (e.g., Microsoft Purview) Skills & Experience: Strong multi-tasker able to carry out long-running tasks while sometimes context-switching to deal with incidents and issues, before resuming long-running tasks Excellent critical thinking skills and intellectual curiosity Effective communication and interpersonal skills. Self-motivated and able to work independently, driving initiatives forward The successful candidate must be eligible for DV clearance What s Next? If you have the skillset and enthusiasm to hit the ground running in this IT Systems Administrator position, we would love to hear from you. APPLY NOW for immediate consideration. Further Information: Due to the industries in which some of our clients work, and to comply with their requirements, any offer would be conditional on achieving satisfactory Baseline Personnel Security Standard (BPSS) screening results, and on subsequently achieving and retaining Developed Vetting (DV) clearance.
Please note this position is a fixed-term contract covering a period of maternity leave, on a part-time basis (circa 22.5 hours per week). You'll be based from our Peterborough office, working a a hybrid basis with a mixture of office and home working. As a Business Support Analyst your role will involve arranging new installations and upgrades, and scheduling changes for our ResourceLink software customers. Our customer base includes many of the UK and Ireland's most recognised brands, medium-large organisations across private and public sector. Your role will include scheduling the Zellis technical change team, liaising with external and internal customers via extensive telephone and email communication, maintaining detailed and accurate records in our software systems. Key responsibilities include: Managing change requests and customer administration for Zellis ResourceLink customers. Maintaining new and existing customer records via our internal systems. Receiving and reviewing service requests received online, via telephone calls and emails from customers regarding requests / updates to their ResourceLink systems. Gathering, collating and distributing information to enable system changes, including installations, upgrades and ad-hoc changes by liaising with customers and Zellis personnel. Scheduling the Zellis deployment team to perform various technical requests. Liaising with customers and colleagues to ensure SLAs and strict timescales are adhered to. Liaising with the Zellis financial coordinator as necessary, to ensure revenue can be recognised and invoiced in a timely manner. Working closely with other members of the team to ensure appropriate distribution of workload. Ensuring appropriate authorisation before making changes to records in Zellis customer systems. Assisting the business with general enquiries and providing support as necessary. Skills & experience Excellent administration / coordination skills, with relevant experience in similar roles. Experience working with customer support call-logging / ticketing systems. Good numeracy with strong verbal and written communication skills to enable you to work effectively with customers. Flexible in your approach to work. Able to adhere to standard processes but also able to identify opportunities for improvement. Well organised, conscientious, with a high level of attention to detail. Works well to sometimes very tight timescales in a fast paced environment. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
May 16, 2024
Full time
Please note this position is a fixed-term contract covering a period of maternity leave, on a part-time basis (circa 22.5 hours per week). You'll be based from our Peterborough office, working a a hybrid basis with a mixture of office and home working. As a Business Support Analyst your role will involve arranging new installations and upgrades, and scheduling changes for our ResourceLink software customers. Our customer base includes many of the UK and Ireland's most recognised brands, medium-large organisations across private and public sector. Your role will include scheduling the Zellis technical change team, liaising with external and internal customers via extensive telephone and email communication, maintaining detailed and accurate records in our software systems. Key responsibilities include: Managing change requests and customer administration for Zellis ResourceLink customers. Maintaining new and existing customer records via our internal systems. Receiving and reviewing service requests received online, via telephone calls and emails from customers regarding requests / updates to their ResourceLink systems. Gathering, collating and distributing information to enable system changes, including installations, upgrades and ad-hoc changes by liaising with customers and Zellis personnel. Scheduling the Zellis deployment team to perform various technical requests. Liaising with customers and colleagues to ensure SLAs and strict timescales are adhered to. Liaising with the Zellis financial coordinator as necessary, to ensure revenue can be recognised and invoiced in a timely manner. Working closely with other members of the team to ensure appropriate distribution of workload. Ensuring appropriate authorisation before making changes to records in Zellis customer systems. Assisting the business with general enquiries and providing support as necessary. Skills & experience Excellent administration / coordination skills, with relevant experience in similar roles. Experience working with customer support call-logging / ticketing systems. Good numeracy with strong verbal and written communication skills to enable you to work effectively with customers. Flexible in your approach to work. Able to adhere to standard processes but also able to identify opportunities for improvement. Well organised, conscientious, with a high level of attention to detail. Works well to sometimes very tight timescales in a fast paced environment. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
About us: Wipro Limited (NYSE: WIT, BSE: (phone number removed), NSE: WIPRO) is a leading global information technology, consulting, and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship we have over 160,000 dedicated employees serving clients across six continents. Together we discover ideas and connect the dots to build a better and a bold new future. Wipro is an exciting organization to work for. We ranked as a "Top Employer" as part of the Top Employer Institute annual listings. We were assessed on several key HR practices including Diversity and Inclusion. Leading discovery sessions that demonstrate a comprehensive understanding of Salesforce products, structure, and security models. Designing complex sales and service solutions, as well as solutions for multi-platform and specialty projects, using both standard and custom functionality. Collaborating with the Salesforce Administrator to validate business requirements and any considerations (security, scalability, limits). Develop Apex (classes and triggers) extending Salesforce to support business requirements. Custom User Interface development, Lightning pages, Aura Components and Lightning Web Components Performing data clean-up and complex loading functions using Data Loader and Dataloader.io and/or providing data best practice recommendations to team members and customers Creating comprehensive security models and complex automations from customer requirements Integrations: Use Salesforce APIs to integrate with other systems used in the organization. Knowledge of Boomi integration platform is required. Best Practices: Adhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development. Take ownership of release cycles to implement and deploy new/updates to existing applications and code, Integrating and maintaining business applications to Salesforce, such DocuSign as well as others. Collaborating with IT / Developers for other systems to integrate across the business. Consult and support the Salesforce Administrator. Salesforce certification(s) preferred. Hands on experience implementing and developing in Apex, LWC. Knowledge of OOP Design Principles, Development Patterns, and experience with C#, Java or similar languages is desired. General web development experience with HTML, CSS, JavaScript. Deep understanding of custom objects, validation rules, permission sets, flows, process builders, SOQL. Experience with Salesforce Clouds such as Community Cloud, Marketing Cloud, Sales Cloud etc. A proactive attitude to Salesforce enhancements and bringing existing code into best practices. Ability to write, interpret, and critique technical specifications. Experience working with large data sets and bulkification. Soft skills: the ability to gather requirements and present solutions to stakeholders. Salesforce Service Cloud
May 16, 2024
Full time
About us: Wipro Limited (NYSE: WIT, BSE: (phone number removed), NSE: WIPRO) is a leading global information technology, consulting, and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship we have over 160,000 dedicated employees serving clients across six continents. Together we discover ideas and connect the dots to build a better and a bold new future. Wipro is an exciting organization to work for. We ranked as a "Top Employer" as part of the Top Employer Institute annual listings. We were assessed on several key HR practices including Diversity and Inclusion. Leading discovery sessions that demonstrate a comprehensive understanding of Salesforce products, structure, and security models. Designing complex sales and service solutions, as well as solutions for multi-platform and specialty projects, using both standard and custom functionality. Collaborating with the Salesforce Administrator to validate business requirements and any considerations (security, scalability, limits). Develop Apex (classes and triggers) extending Salesforce to support business requirements. Custom User Interface development, Lightning pages, Aura Components and Lightning Web Components Performing data clean-up and complex loading functions using Data Loader and Dataloader.io and/or providing data best practice recommendations to team members and customers Creating comprehensive security models and complex automations from customer requirements Integrations: Use Salesforce APIs to integrate with other systems used in the organization. Knowledge of Boomi integration platform is required. Best Practices: Adhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development. Take ownership of release cycles to implement and deploy new/updates to existing applications and code, Integrating and maintaining business applications to Salesforce, such DocuSign as well as others. Collaborating with IT / Developers for other systems to integrate across the business. Consult and support the Salesforce Administrator. Salesforce certification(s) preferred. Hands on experience implementing and developing in Apex, LWC. Knowledge of OOP Design Principles, Development Patterns, and experience with C#, Java or similar languages is desired. General web development experience with HTML, CSS, JavaScript. Deep understanding of custom objects, validation rules, permission sets, flows, process builders, SOQL. Experience with Salesforce Clouds such as Community Cloud, Marketing Cloud, Sales Cloud etc. A proactive attitude to Salesforce enhancements and bringing existing code into best practices. Ability to write, interpret, and critique technical specifications. Experience working with large data sets and bulkification. Soft skills: the ability to gather requirements and present solutions to stakeholders. Salesforce Service Cloud
About Us: Direct Line Group is one of the UK's largest insurance companies and home to some of the best-known brands including Direct Line, Churchill and Green Flag. We're evolving, to be a more digitally-focused data-driven insurance company of the future - and your unique talent, skills and ideas can create our success. Like us, you excel at collaboration, exploration and innovation. And like you, we take tech seriously. That's why we're embracing the move to a more digital, flexible world. With constant investment in the newest tools, programmes and equipment for our teams, it all adds up to creating the best possible user experience for customers. And a great career for you. Join us. Own the evolution. What you'll do: You will provide technical assistance and support our Executive Team and ensure that computer hardware, software, access and peripherals are functioning. You will assist with audio-visual equipment and systems to support presentations, meetings, conferences, and other events within an organisation, predominantly through Microsoft Teams Meeting Rooms. You will work as part of the End User Services team and collaboratively work with the wider Support and Engineering teams to identify opportunities for improvement against our products, solutions and processes with a strong focus on automation. This role requires travel from time to time to our DLG offices across the UK to support Executive teams' meetings and onsite work in our London office 3 - 5 days a week. You will have a schedule for on-call requirement which will be discussed further at the interview. Provide expert technical assistance to Exec Team facing issues with End User computing products, including printers, hardware and software troubleshooting, device setup, configuration, and authentication. Diagnose and assess issues to determine the appropriate solution or service needed. Help connect and configure laptops, mobile devices, and other external sources to display content on screens or through audio systems. Provide input to service management processes as required (e.g. Incident, Change and Problem Management) Conform to existing governance and standards - ITIL framework. What we look for: Experienced IT support or a related role Ability to communicate technical information clearly and understandably to non-technical stakeholders Excellent customer-centric communication and interpersonal skills Knowledge of audio-visual software, such as video conferencing platforms and media production software would be desirable but not essential. Strong Microsoft Teams and Teams rooms support knowledge Strong Analytical skills Demonstrable knowledge of End User Computing Platforms and Services Relevant accreditations (e.g. Microsoft Azure Fundamentals, Microsoft 365 EndPoint Administrator, CompTIA A+, Microsoft Certified Desktop Support Technician What we'll give you in return: Core benefits include: 9% employer-contributed pension 50% off home, motor, and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus 25 days holiday (rising by 1 each year to 28) + bank holidays and option to buy or sell up to 5 days Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here . We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process, please reach out to us and we can discuss how we can support you with this. There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That's why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every single one of us brings. Join us . Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind. Collectively we help every business within our group aim higher. Standing shoulder to-shoulder to stand out in the market, we want to be an insurance company of the future. And with so many areas to choose from, your ambitions are welcome here. See your opportunity to start a career that's varied, distinct and exciting. Visit
May 16, 2024
Full time
About Us: Direct Line Group is one of the UK's largest insurance companies and home to some of the best-known brands including Direct Line, Churchill and Green Flag. We're evolving, to be a more digitally-focused data-driven insurance company of the future - and your unique talent, skills and ideas can create our success. Like us, you excel at collaboration, exploration and innovation. And like you, we take tech seriously. That's why we're embracing the move to a more digital, flexible world. With constant investment in the newest tools, programmes and equipment for our teams, it all adds up to creating the best possible user experience for customers. And a great career for you. Join us. Own the evolution. What you'll do: You will provide technical assistance and support our Executive Team and ensure that computer hardware, software, access and peripherals are functioning. You will assist with audio-visual equipment and systems to support presentations, meetings, conferences, and other events within an organisation, predominantly through Microsoft Teams Meeting Rooms. You will work as part of the End User Services team and collaboratively work with the wider Support and Engineering teams to identify opportunities for improvement against our products, solutions and processes with a strong focus on automation. This role requires travel from time to time to our DLG offices across the UK to support Executive teams' meetings and onsite work in our London office 3 - 5 days a week. You will have a schedule for on-call requirement which will be discussed further at the interview. Provide expert technical assistance to Exec Team facing issues with End User computing products, including printers, hardware and software troubleshooting, device setup, configuration, and authentication. Diagnose and assess issues to determine the appropriate solution or service needed. Help connect and configure laptops, mobile devices, and other external sources to display content on screens or through audio systems. Provide input to service management processes as required (e.g. Incident, Change and Problem Management) Conform to existing governance and standards - ITIL framework. What we look for: Experienced IT support or a related role Ability to communicate technical information clearly and understandably to non-technical stakeholders Excellent customer-centric communication and interpersonal skills Knowledge of audio-visual software, such as video conferencing platforms and media production software would be desirable but not essential. Strong Microsoft Teams and Teams rooms support knowledge Strong Analytical skills Demonstrable knowledge of End User Computing Platforms and Services Relevant accreditations (e.g. Microsoft Azure Fundamentals, Microsoft 365 EndPoint Administrator, CompTIA A+, Microsoft Certified Desktop Support Technician What we'll give you in return: Core benefits include: 9% employer-contributed pension 50% off home, motor, and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus 25 days holiday (rising by 1 each year to 28) + bank holidays and option to buy or sell up to 5 days Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here . We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process, please reach out to us and we can discuss how we can support you with this. There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That's why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every single one of us brings. Join us . Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind. Collectively we help every business within our group aim higher. Standing shoulder to-shoulder to stand out in the market, we want to be an insurance company of the future. And with so many areas to choose from, your ambitions are welcome here. See your opportunity to start a career that's varied, distinct and exciting. Visit
2nd Line IT Support Engineer - £36,000 - Billing Hill - Unbelievable Benefits! Role: 2nd Line IT Support Engineer Location: Billing Hill Salary: £30,000 - £36,000 + Unbelievable Benefits! Interviewing Immediately - Apply Now My client's are looking for an experienced 2nd Line IT Support Engineer to join a rapidly growing IT department in Billing Hill. The successful candidate will be responsible for providing technical support for IT systems, resolving issues and providing advice on technical solutions. Responsibilities: - Provide on-site technical support for IT systems and applications - Troubleshoot and resolve technical issues- Respond to user requests and provide advice on technical solutions - Install, configure and upgrade IT systems and applications - Monitor and maintain the IT systems to ensure optimal performance - Analyse and diagnose technical problems and implement solutions - Identify areas for improvement and develop strategies to improve efficiency Requirements: - Proven experience as an IT support engineer or similar role - Experinced in VMware and Hyper-V - Knowledge of Azure and O365 - Knowledge of system administration and network configuration - Knowledge of computer hardware and software - Strong problem-solving and troubleshooting skills - Ability to work independently and as part of a team - Excellent written and verbal communication The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on / to discuss in further detail. Alternatively, send your CV directly to me at henry comThis role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT SupportInterviewing Immediately - Apply NowBuilt on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 16, 2024
Full time
2nd Line IT Support Engineer - £36,000 - Billing Hill - Unbelievable Benefits! Role: 2nd Line IT Support Engineer Location: Billing Hill Salary: £30,000 - £36,000 + Unbelievable Benefits! Interviewing Immediately - Apply Now My client's are looking for an experienced 2nd Line IT Support Engineer to join a rapidly growing IT department in Billing Hill. The successful candidate will be responsible for providing technical support for IT systems, resolving issues and providing advice on technical solutions. Responsibilities: - Provide on-site technical support for IT systems and applications - Troubleshoot and resolve technical issues- Respond to user requests and provide advice on technical solutions - Install, configure and upgrade IT systems and applications - Monitor and maintain the IT systems to ensure optimal performance - Analyse and diagnose technical problems and implement solutions - Identify areas for improvement and develop strategies to improve efficiency Requirements: - Proven experience as an IT support engineer or similar role - Experinced in VMware and Hyper-V - Knowledge of Azure and O365 - Knowledge of system administration and network configuration - Knowledge of computer hardware and software - Strong problem-solving and troubleshooting skills - Ability to work independently and as part of a team - Excellent written and verbal communication The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on / to discuss in further detail. Alternatively, send your CV directly to me at henry comThis role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT SupportInterviewing Immediately - Apply NowBuilt on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
IT Systems Manager/Administrator holds the primary responsibility for ensuring the smooth operation of the IT infrastructure, guaranteeing that all systems function reliably, securely, and are regularly updated. Reporting to the Director of IT, this role is senior within the IT team, expected to exhibit leadership qualities, proactively troubleshoot issues, effectively communicate with team members, and set exemplary working standards. Establishing strong relationships with all members of the community is essential for maintaining a positive perception of IT services. Effective communication, both verbal and written, is crucial, and the ideal candidate will have a proven track record of excellence in this area. With prior experience as a Senior IT Technician or Network Manager, the IT Systems Manager should be adept at providing second/third line technical support. Key Responsibilities: Oversight of network infrastructure, Servers, workstations, and software management Administration of filtered Internet connectivity and remote connections across sites Management of Wi-Fi provision across various VLANs Administration of Microsoft 365 tenancy Maintenance of telephony systems Coordination with third-party IT service providers Management of backup systems and implementation of disaster contingencies Identification, planning, and costing of future developments and upgrades to the ICT infrastructure within agreed budgets Preparation of annual IT spending budgets within agreed limits Supervision of the creation and implementation of designated IT policies Exploration and integration of emerging AI technologies in an educational setting Job Type: Full-time Pay: £35,000.00-£45,000.00 per year
May 16, 2024
Full time
IT Systems Manager/Administrator holds the primary responsibility for ensuring the smooth operation of the IT infrastructure, guaranteeing that all systems function reliably, securely, and are regularly updated. Reporting to the Director of IT, this role is senior within the IT team, expected to exhibit leadership qualities, proactively troubleshoot issues, effectively communicate with team members, and set exemplary working standards. Establishing strong relationships with all members of the community is essential for maintaining a positive perception of IT services. Effective communication, both verbal and written, is crucial, and the ideal candidate will have a proven track record of excellence in this area. With prior experience as a Senior IT Technician or Network Manager, the IT Systems Manager should be adept at providing second/third line technical support. Key Responsibilities: Oversight of network infrastructure, Servers, workstations, and software management Administration of filtered Internet connectivity and remote connections across sites Management of Wi-Fi provision across various VLANs Administration of Microsoft 365 tenancy Maintenance of telephony systems Coordination with third-party IT service providers Management of backup systems and implementation of disaster contingencies Identification, planning, and costing of future developments and upgrades to the ICT infrastructure within agreed budgets Preparation of annual IT spending budgets within agreed limits Supervision of the creation and implementation of designated IT policies Exploration and integration of emerging AI technologies in an educational setting Job Type: Full-time Pay: £35,000.00-£45,000.00 per year
IT SYSTEMS ADMINISTRATOR / BRISTOL / UP TO £55K & GREAT BENEFTIS Exciting new opportunity for an experienced IT Systems Administrator to join a rapidly growing organisation. Must live within 1.5 hours commute of Bristol. Excellent pay & extensive benefits package. In 2019, our founders were working as engineers solving complex cross domain problems in defence and security organisations. TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. The business is headquartered in Cheltenham with teams working both on-site with clients and remotely from home. What's on Offer? Highly competitive salary of £40,000 to £55,000 (depending on experience). Pension - 8% pension plan. Learning and Development - A £1,000 training budget to help with your development. 25 days' holiday plus bank holidays. Every quarter, we hold a meeting involving all team members from TwinStream - this allows us to meet up, chat about all things TwinStream, and enjoy team building and company updates. Christmas and summer parties to celebrate our successes. Opportunity to lease an electric vehicle via salary sacrifice Health and Well-being - Access to workplace Mental Health First Aider Life assurance Key Responsibilities of the IT Systems Administrator: Maintain and deploy laptops (Dell XPS, Apple MacBook Pro) and mobile devices (Google Pixel, Apple iPhone) Build and maintain operating systems (Windows 11+, macOS 14+, Ubuntu Linux 22+, Android 14+, iOS/iPadOS 17+) Build and maintain portable WiFi routers running OpenVPN client Administer JML processes Provide 1st and 2nd line IT support (inc. use and administration of Jira Service Management) Administer Microsoft365 Administer SaaS corporate tools (e.g., Afi, Xoralia, 1Password Business and Exclaimer) Maintain IT asset register (in Jira Service Management) Administer Atlassian tools (e.g., Confluence, Jira Software, BitBucket and Access) Administer Cloud subscriptions (AWS Organisations, Accounts and limited IaaS, and Azure Tenants, Subscriptions, Entra ID and limited IaaS) Maintain and administer various IaaS tools (e.g., Jenkins, Nexus and SonarQube) Maintain and administer CA server, certificate distribution and certificate revocation Administer and distribute Yubikeys and MFA hardware tokens Administer and maintain a small number ( Administer DNS and DHCP for internal lab networks Administer information protection tooling (e.g., Microsoft Purview) Skills & Experience: Thorough, diligent, meticulous finisher Strong multi-tasker - able to carry out long-running tasks while sometimes context-switching to deal with incidents and issues, before resuming long-running tasks Proactive, flexible and adaptable Excellent critical thinking skills and intellectual curiosity Effective communication and interpersonal skills. Self-motivated and able to work independently, driving initiatives forward The successful candidate must be eligible for DV clearance What's Next? If you have the skillset and enthusiasm to hit the ground running in this IT Systems Administrator position, we would love to hear from you. APPLY NOW for immediate consideration. Further Information: Due to the industries in which some of our clients work, and to comply with their requirements, any offer would be conditional on achieving satisfactory Baseline Personnel Security Standard (BPSS) screening results, and on subsequently achieving and retaining Developed Vetting (DV) clearance.
May 16, 2024
Full time
IT SYSTEMS ADMINISTRATOR / BRISTOL / UP TO £55K & GREAT BENEFTIS Exciting new opportunity for an experienced IT Systems Administrator to join a rapidly growing organisation. Must live within 1.5 hours commute of Bristol. Excellent pay & extensive benefits package. In 2019, our founders were working as engineers solving complex cross domain problems in defence and security organisations. TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. The business is headquartered in Cheltenham with teams working both on-site with clients and remotely from home. What's on Offer? Highly competitive salary of £40,000 to £55,000 (depending on experience). Pension - 8% pension plan. Learning and Development - A £1,000 training budget to help with your development. 25 days' holiday plus bank holidays. Every quarter, we hold a meeting involving all team members from TwinStream - this allows us to meet up, chat about all things TwinStream, and enjoy team building and company updates. Christmas and summer parties to celebrate our successes. Opportunity to lease an electric vehicle via salary sacrifice Health and Well-being - Access to workplace Mental Health First Aider Life assurance Key Responsibilities of the IT Systems Administrator: Maintain and deploy laptops (Dell XPS, Apple MacBook Pro) and mobile devices (Google Pixel, Apple iPhone) Build and maintain operating systems (Windows 11+, macOS 14+, Ubuntu Linux 22+, Android 14+, iOS/iPadOS 17+) Build and maintain portable WiFi routers running OpenVPN client Administer JML processes Provide 1st and 2nd line IT support (inc. use and administration of Jira Service Management) Administer Microsoft365 Administer SaaS corporate tools (e.g., Afi, Xoralia, 1Password Business and Exclaimer) Maintain IT asset register (in Jira Service Management) Administer Atlassian tools (e.g., Confluence, Jira Software, BitBucket and Access) Administer Cloud subscriptions (AWS Organisations, Accounts and limited IaaS, and Azure Tenants, Subscriptions, Entra ID and limited IaaS) Maintain and administer various IaaS tools (e.g., Jenkins, Nexus and SonarQube) Maintain and administer CA server, certificate distribution and certificate revocation Administer and distribute Yubikeys and MFA hardware tokens Administer and maintain a small number ( Administer DNS and DHCP for internal lab networks Administer information protection tooling (e.g., Microsoft Purview) Skills & Experience: Thorough, diligent, meticulous finisher Strong multi-tasker - able to carry out long-running tasks while sometimes context-switching to deal with incidents and issues, before resuming long-running tasks Proactive, flexible and adaptable Excellent critical thinking skills and intellectual curiosity Effective communication and interpersonal skills. Self-motivated and able to work independently, driving initiatives forward The successful candidate must be eligible for DV clearance What's Next? If you have the skillset and enthusiasm to hit the ground running in this IT Systems Administrator position, we would love to hear from you. APPLY NOW for immediate consideration. Further Information: Due to the industries in which some of our clients work, and to comply with their requirements, any offer would be conditional on achieving satisfactory Baseline Personnel Security Standard (BPSS) screening results, and on subsequently achieving and retaining Developed Vetting (DV) clearance.
IS 1st Line Support Apprentice - Level 3 Fixed Term for 15 months - (with progression opportunities available) Full Time (37.5 hpw) Salary 16,816 to 23,464 dependent on age (we pay higher than the national apprenticeship minimum wage) Home, a place where you belong Are you ready to embark on a rewarding career in IT? Home Group's Information Systems (IS) department offers a supportive environment where you can grow and develop your skills. As a 1st Line Support Apprentice, you'll be crucial in helping us advance our digital and technological capabilities. This role isn't just about getting a job; it's about building a foundation for a successful career, complete with a competitive salary and a professional qualification (that we pay for). Don?t be put off by the word apprentice as you can be any age to apply. Typical day as a 1st Line Support Apprentice Talk to our colleagues and help solve their IT problems. Always try to give the best help you can to everyone. Identify the problems that come up and what you do to fix them. Pass on the tough problems to our expert team members. Help set up new accounts and manage users? access when needed. Keep our help guides up to date and accurate. Earn while you learn, get time away from your job to study, and gain an industry recognised qualification up to Level 3 (A level equivalent). You?ll be well on your way to progressing towards roles such as IS 1st Line Service Desk Administrator or IS 1st Line Support Partner. Over 80% of our apprentices continue their careers with us, who knows where you could end up! About You You have GCSEs grades A-C in English and Maths. An eagerness to learn, especially technical stuff and all things IT. Like helping others with a positive approach. Good at working with others and sharing ideas. Able to figure out problems and think of ways to solve them. Ready to use this apprenticeship to start a great career in IT. Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to?external?candidates for this role.? This remains under regular review Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You?ll join our team, who come from different walks of life and are here to support you as you make yourself at Home! Job details Our award-winning apprenticeship programme has been designed to support our customers and colleagues on the career ladder! (How awesome is that!) You can be any age to apply to be an Apprentice! Your wage will be higher than the national apprenticeship minimum wage You?ll be employed for a 15-month period to get stacks of experience and launch your career doing a Level 3 qualification It?s important you?re at work when our team are around to support you so, although hours of work are usually 9am-5pm, flexibility is important. You will have built in time (20% of your working week) for study and support for working towards your qualification A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work! What?s in it for you? 34 days leave (includes bank hols and a ?me day? to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! Health cash plan saving you from 1140 per annum. We?ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. Colleagues really matters to us, that?s why we?re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them. We Grow Our Own colleagues (not literally of course!), when you?re ready for the next step in your career, you can grow with us! Generous pension scheme with life insurance of 3x salary. See our full range of benefits on our website. A funded NUS Student Discount Card Find out more Click APPLY NOW to see our IS 1st Line Support Apprentice, find out about us and for help to apply. Sometimes we close a job early, so don?t delay or you might miss out. Finally, do let us know if there?s anything we can do, to help you shine in our process by making reasonable adjustments at (url removed)?
May 16, 2024
Full time
IS 1st Line Support Apprentice - Level 3 Fixed Term for 15 months - (with progression opportunities available) Full Time (37.5 hpw) Salary 16,816 to 23,464 dependent on age (we pay higher than the national apprenticeship minimum wage) Home, a place where you belong Are you ready to embark on a rewarding career in IT? Home Group's Information Systems (IS) department offers a supportive environment where you can grow and develop your skills. As a 1st Line Support Apprentice, you'll be crucial in helping us advance our digital and technological capabilities. This role isn't just about getting a job; it's about building a foundation for a successful career, complete with a competitive salary and a professional qualification (that we pay for). Don?t be put off by the word apprentice as you can be any age to apply. Typical day as a 1st Line Support Apprentice Talk to our colleagues and help solve their IT problems. Always try to give the best help you can to everyone. Identify the problems that come up and what you do to fix them. Pass on the tough problems to our expert team members. Help set up new accounts and manage users? access when needed. Keep our help guides up to date and accurate. Earn while you learn, get time away from your job to study, and gain an industry recognised qualification up to Level 3 (A level equivalent). You?ll be well on your way to progressing towards roles such as IS 1st Line Service Desk Administrator or IS 1st Line Support Partner. Over 80% of our apprentices continue their careers with us, who knows where you could end up! About You You have GCSEs grades A-C in English and Maths. An eagerness to learn, especially technical stuff and all things IT. Like helping others with a positive approach. Good at working with others and sharing ideas. Able to figure out problems and think of ways to solve them. Ready to use this apprenticeship to start a great career in IT. Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to?external?candidates for this role.? This remains under regular review Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You?ll join our team, who come from different walks of life and are here to support you as you make yourself at Home! Job details Our award-winning apprenticeship programme has been designed to support our customers and colleagues on the career ladder! (How awesome is that!) You can be any age to apply to be an Apprentice! Your wage will be higher than the national apprenticeship minimum wage You?ll be employed for a 15-month period to get stacks of experience and launch your career doing a Level 3 qualification It?s important you?re at work when our team are around to support you so, although hours of work are usually 9am-5pm, flexibility is important. You will have built in time (20% of your working week) for study and support for working towards your qualification A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work! What?s in it for you? 34 days leave (includes bank hols and a ?me day? to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! Health cash plan saving you from 1140 per annum. We?ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. Colleagues really matters to us, that?s why we?re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them. We Grow Our Own colleagues (not literally of course!), when you?re ready for the next step in your career, you can grow with us! Generous pension scheme with life insurance of 3x salary. See our full range of benefits on our website. A funded NUS Student Discount Card Find out more Click APPLY NOW to see our IS 1st Line Support Apprentice, find out about us and for help to apply. Sometimes we close a job early, so don?t delay or you might miss out. Finally, do let us know if there?s anything we can do, to help you shine in our process by making reasonable adjustments at (url removed)?
Senior Jamf Engineer£30/hr12 month rolling contractMonday-Friday 9am-5:30pmMilton Keynes MK9 1ANWe are seeking a highly skilled and experienced Mac Systems Administrator to join our IT team and take charge of implementing, managing, and supporting our Mac OS environment comprising approximately 750 Macs. The ideal candidate will possess a strong working knowledge of Jamf and will play a key role in assisting with the migration to Jamf Cloud.Key Responsibilities:Implement and maintain a robust Mac OS environment consisting of 750 Macs, ensuring optimal performance, security, and reliability.Manage hardware and software configurations, including installation, updates, patches, and upgrades, to maintain compliance with organizational standards and industry best practices.Provide technical support to end-users, addressing hardware and software issues promptly to minimize downtime and maximize productivity.Collaborate with cross-functional teams to develop and implement strategies for optimizing Mac OS environment performance and efficiency.Conduct regular system backups and implement disaster recovery procedures to safeguard critical data and minimize risk.Assist in the planning and execution of the migration to Jamf Cloud, including testing, documentation, and user training.Evaluate new technologies and tools to enhance Mac OS environment capabilities and streamline operations.Document procedures, configurations, and troubleshooting steps to facilitate knowledge sharing and ensure continuity of operations.Stay updated on emerging trends and best practices in Mac OS administration and Jamf deployment to continuously improve system performance and security.Qualifications:Proven experience in implementing, managing, and supporting Mac OS environments, preferably in a large-scale environment.Strong working knowledge of Jamf administration and deployment.Experience with Mac hardware and software configurations, updates, and troubleshooting.Excellent problem-solving and analytical skills with the ability to troubleshoot complex issues efficiently.Strong communication and interpersonal abilities with the capacity to collaborate effectively with cross-functional teams.Ability to work independently and prioritize tasks effectively in a fast-paced environment.Certifications such as Jamf Certified Administrator (JCA) and Apple Certified Support Professional (ACSP) are a plus.Experience working with third parties.Your advantagesWell-established remote & onsite working environments Diverse and Inclusive team High ethos and purpose-driven organisation Opportunity to contract for a reputable and growing organisation.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 16, 2024
Full time
Senior Jamf Engineer£30/hr12 month rolling contractMonday-Friday 9am-5:30pmMilton Keynes MK9 1ANWe are seeking a highly skilled and experienced Mac Systems Administrator to join our IT team and take charge of implementing, managing, and supporting our Mac OS environment comprising approximately 750 Macs. The ideal candidate will possess a strong working knowledge of Jamf and will play a key role in assisting with the migration to Jamf Cloud.Key Responsibilities:Implement and maintain a robust Mac OS environment consisting of 750 Macs, ensuring optimal performance, security, and reliability.Manage hardware and software configurations, including installation, updates, patches, and upgrades, to maintain compliance with organizational standards and industry best practices.Provide technical support to end-users, addressing hardware and software issues promptly to minimize downtime and maximize productivity.Collaborate with cross-functional teams to develop and implement strategies for optimizing Mac OS environment performance and efficiency.Conduct regular system backups and implement disaster recovery procedures to safeguard critical data and minimize risk.Assist in the planning and execution of the migration to Jamf Cloud, including testing, documentation, and user training.Evaluate new technologies and tools to enhance Mac OS environment capabilities and streamline operations.Document procedures, configurations, and troubleshooting steps to facilitate knowledge sharing and ensure continuity of operations.Stay updated on emerging trends and best practices in Mac OS administration and Jamf deployment to continuously improve system performance and security.Qualifications:Proven experience in implementing, managing, and supporting Mac OS environments, preferably in a large-scale environment.Strong working knowledge of Jamf administration and deployment.Experience with Mac hardware and software configurations, updates, and troubleshooting.Excellent problem-solving and analytical skills with the ability to troubleshoot complex issues efficiently.Strong communication and interpersonal abilities with the capacity to collaborate effectively with cross-functional teams.Ability to work independently and prioritize tasks effectively in a fast-paced environment.Certifications such as Jamf Certified Administrator (JCA) and Apple Certified Support Professional (ACSP) are a plus.Experience working with third parties.Your advantagesWell-established remote & onsite working environments Diverse and Inclusive team High ethos and purpose-driven organisation Opportunity to contract for a reputable and growing organisation.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Science and Technology Facilities Council
Warrington, Cheshire
ServiceNow Developer Salary : Band E £43,116 - £47,076 per annum (dependent on skills and experience) Contract Type : Open Ended Hours : Full-Time (We understand the importance of work-life balance, and are happy to discuss the possibility of flexible working with applicants) Location : Science and Technology Facilities Council, Daresbury Laboratory, Warrington This role is also eligible for up to £1,000 Responsibility and Retention Allowance per annum Come and do the kind of computing that got you into technology in the first place. Work with ground-breaking tech and world-leading scientists and engineers. And harness the power of some of the country's most advances supercomputers to take on work that improves daily life in the UK and far beyond. Put simply, come, and discover the impact you can make when you're equipped, encouraged and inspired to perform to your very best. We are recruiting a versatile ServiceNow Developer with experience in supporting and maintaining ServiceNow instances. You'll be responsible for configuring and building modules, forms, and workflows in the ServiceNow Platform, you will also provide administration, application development, maintenance, and technical support techniques to configure robust solutions. You will be expected to have administration-level experience in technical configuration and development of the ServiceNow toolset. Responsibilities: Building solutions and processes that meet the needs of our customers. Support maintenance, continual service improvement, and new requirements. Create design specifications based on out-of-the-box functionality and user needs. Running the Hartree Centre ServiceNow portal ensuring it continually meets customer needs. Providing technical input on the capabilities of the ServiceNow platform and insights on the preferred/standard methods to implement solutions. Be actively engaged with user needs in a technical and business setting. Technical delivery (including development, testing and implementation) using several technical skills such as HTML, XML, JavaScript/AJAX, Angular J, Bootstrap, Integrations, web services, SOAP, email, MID, etc. Collaborate, service support and share experiences. Proactively keeps ServiceNow skills current. Development process optimisation. Benefits: UKRI recognises and values employees as individuals and aim to provide a pay and rewards package that motivates staff to perform to the best of their ability. The reward package includes a flexible working scheme, Defined benefit pension scheme and 30 days annual leave allowance plus 10.5 bank holiday/privilege days and several other benefits. Person specification: Certified ServiceNow Administrator, including working or developing in the following programming languages: HTML or HTML 5, CSS3, JavaScript, JavaScript API, Client and Server-side Scripting. Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, Events/Actions etc.) Working experience with ServiceNow module implementation and support, ServiceNow IT Service Management (ITSM), ServiceNow Customer Service Management (CSM). Experience configuring workflows using standard methodology. Solid understanding of technical components such as API's, LDAP, VPN, SSL, SSO, Multi-factor Authentication (MFA) and other such technologies. Meeting user needs by design, prototype, implement, test, and deploy business rules, technical solutions, such as client scripts, UI pages/actions/policies, scheduled job, import sets and transform maps, ACLs and notifications. Awareness of security configuration requirements. What could you achieve with the world-leading facilities and experts of one of Europe's largest research organisations by your side? Join us and discover what's possible.
May 16, 2024
Full time
ServiceNow Developer Salary : Band E £43,116 - £47,076 per annum (dependent on skills and experience) Contract Type : Open Ended Hours : Full-Time (We understand the importance of work-life balance, and are happy to discuss the possibility of flexible working with applicants) Location : Science and Technology Facilities Council, Daresbury Laboratory, Warrington This role is also eligible for up to £1,000 Responsibility and Retention Allowance per annum Come and do the kind of computing that got you into technology in the first place. Work with ground-breaking tech and world-leading scientists and engineers. And harness the power of some of the country's most advances supercomputers to take on work that improves daily life in the UK and far beyond. Put simply, come, and discover the impact you can make when you're equipped, encouraged and inspired to perform to your very best. We are recruiting a versatile ServiceNow Developer with experience in supporting and maintaining ServiceNow instances. You'll be responsible for configuring and building modules, forms, and workflows in the ServiceNow Platform, you will also provide administration, application development, maintenance, and technical support techniques to configure robust solutions. You will be expected to have administration-level experience in technical configuration and development of the ServiceNow toolset. Responsibilities: Building solutions and processes that meet the needs of our customers. Support maintenance, continual service improvement, and new requirements. Create design specifications based on out-of-the-box functionality and user needs. Running the Hartree Centre ServiceNow portal ensuring it continually meets customer needs. Providing technical input on the capabilities of the ServiceNow platform and insights on the preferred/standard methods to implement solutions. Be actively engaged with user needs in a technical and business setting. Technical delivery (including development, testing and implementation) using several technical skills such as HTML, XML, JavaScript/AJAX, Angular J, Bootstrap, Integrations, web services, SOAP, email, MID, etc. Collaborate, service support and share experiences. Proactively keeps ServiceNow skills current. Development process optimisation. Benefits: UKRI recognises and values employees as individuals and aim to provide a pay and rewards package that motivates staff to perform to the best of their ability. The reward package includes a flexible working scheme, Defined benefit pension scheme and 30 days annual leave allowance plus 10.5 bank holiday/privilege days and several other benefits. Person specification: Certified ServiceNow Administrator, including working or developing in the following programming languages: HTML or HTML 5, CSS3, JavaScript, JavaScript API, Client and Server-side Scripting. Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, Events/Actions etc.) Working experience with ServiceNow module implementation and support, ServiceNow IT Service Management (ITSM), ServiceNow Customer Service Management (CSM). Experience configuring workflows using standard methodology. Solid understanding of technical components such as API's, LDAP, VPN, SSL, SSO, Multi-factor Authentication (MFA) and other such technologies. Meeting user needs by design, prototype, implement, test, and deploy business rules, technical solutions, such as client scripts, UI pages/actions/policies, scheduled job, import sets and transform maps, ACLs and notifications. Awareness of security configuration requirements. What could you achieve with the world-leading facilities and experts of one of Europe's largest research organisations by your side? Join us and discover what's possible.
Oracle HCM HR Systems Administrator Job Title: HR Systems Administrator Contract: Permanent Salary: Up to £45,000 Hours: Full time Location: Remote with occasional travel to office Role details - Oracle HCM HR Systems Administrator We are currently looking for an expert Oracle HCM HR Systems Administrator to join an excellent business during a period of great change and transformation. You will be responsible for supporting the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all HR System queries. Oracle HCM HR Systems Administrator - What will you be doing? First line support: serving as the initial contact point for HR system queries through the HR helpdesk ticketing system. Pro-actively responding to queries, providing accurate information, and resolving issues in a timely manner within service level agreement or escalating to HR Systems Manager when needed. Troubleshooting and Issue Resolution: Investigating and troubleshooting technical issues relating to the HR System; collaborating with relevant teams to identify root causes of issues and implement effective solutions. Providing testing and functionality support; assisting in making changes, ensuring that any updates are implemented correctly, supporting end-to-end testing of new functionalities and processes including planned patch releases, across all HCM modules and integrations. Supporting with the preparation and implementation of mass system data uploads, working with business areas to help upload bulk changes in an efficient manner. Training, Education and Documentation:Create, maintain, and update training materials and process maps, ensuring they are accurate and up to date and aid in user understanding and adoption. Conduct training sessions for colleagues and other departments on new functionalities and conduct refresher sessions as needed. Ensure documentation and user guides are kept up to date following issue resolution, system fixes and planned changes and that relevant users are notified of updates. Act as a systems team champion for oracle guided learning guides especially focusing on employee, manager, reporting guides, and sharing knowledge with HR colleagues to empower them in future to resolve systems issues themselves. Change Management and Project Support:Assist in change management activities related to system updates aiding in the successful adoption of new processes and functionalities. Contribute to continuous improvement projects, providing insights and suggestions for enhancing system functionality and user experience working closely with HR System Champions across the company. Working together with Systems Manager and Compliance team to identify and create systems data retention policy and deletion concept. Oracle HCM HR Systems Administrator - What will you need? Previous HR System experience, specifically Oracle Cloud Applications (Oracle Human Capital Management / Oracle HCM / Oracle Fusion HCM application modules). Experience in writing test scripts, managing testing processes, reporting on test outcomes and UAT completion. Experience creating reports in Oracle HCM Proficient in MS Office suite of software particularly comfortable using Excel to intermediate/advance level. Proven experience in a similar role providing 1st line support on issues relating to systems This role is managed by Walters People entity which is a temporary recruitment agency.
May 16, 2024
Full time
Oracle HCM HR Systems Administrator Job Title: HR Systems Administrator Contract: Permanent Salary: Up to £45,000 Hours: Full time Location: Remote with occasional travel to office Role details - Oracle HCM HR Systems Administrator We are currently looking for an expert Oracle HCM HR Systems Administrator to join an excellent business during a period of great change and transformation. You will be responsible for supporting the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all HR System queries. Oracle HCM HR Systems Administrator - What will you be doing? First line support: serving as the initial contact point for HR system queries through the HR helpdesk ticketing system. Pro-actively responding to queries, providing accurate information, and resolving issues in a timely manner within service level agreement or escalating to HR Systems Manager when needed. Troubleshooting and Issue Resolution: Investigating and troubleshooting technical issues relating to the HR System; collaborating with relevant teams to identify root causes of issues and implement effective solutions. Providing testing and functionality support; assisting in making changes, ensuring that any updates are implemented correctly, supporting end-to-end testing of new functionalities and processes including planned patch releases, across all HCM modules and integrations. Supporting with the preparation and implementation of mass system data uploads, working with business areas to help upload bulk changes in an efficient manner. Training, Education and Documentation:Create, maintain, and update training materials and process maps, ensuring they are accurate and up to date and aid in user understanding and adoption. Conduct training sessions for colleagues and other departments on new functionalities and conduct refresher sessions as needed. Ensure documentation and user guides are kept up to date following issue resolution, system fixes and planned changes and that relevant users are notified of updates. Act as a systems team champion for oracle guided learning guides especially focusing on employee, manager, reporting guides, and sharing knowledge with HR colleagues to empower them in future to resolve systems issues themselves. Change Management and Project Support:Assist in change management activities related to system updates aiding in the successful adoption of new processes and functionalities. Contribute to continuous improvement projects, providing insights and suggestions for enhancing system functionality and user experience working closely with HR System Champions across the company. Working together with Systems Manager and Compliance team to identify and create systems data retention policy and deletion concept. Oracle HCM HR Systems Administrator - What will you need? Previous HR System experience, specifically Oracle Cloud Applications (Oracle Human Capital Management / Oracle HCM / Oracle Fusion HCM application modules). Experience in writing test scripts, managing testing processes, reporting on test outcomes and UAT completion. Experience creating reports in Oracle HCM Proficient in MS Office suite of software particularly comfortable using Excel to intermediate/advance level. Proven experience in a similar role providing 1st line support on issues relating to systems This role is managed by Walters People entity which is a temporary recruitment agency.
Job order - J(Apply online only) - Permanent Full Time Title Database Administrator (DV Security Clearance) Category Database Administration City Gloucester, England - South West, United Kingdom Job Description Database Administrator (DV Security Clearance) Position Description Elevate your potential with CGI, a global technology service provider and premier business consultancy recognized by Forbes Magazine as a top 100 employer. Our mission is rooted in evolution, excelling in intricate challenges. Collaborating directly with our clients, we employ innovative technologies to revolutionize, empower, safeguard, and deliver critical mission systems. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. One of our critical IT infrastructure programmes, employing over 100 of our UK consultants, is looking for a Database Administrator to join their Gloucester based team developing truly Enterprise scale Cloud infrastructure solutions. We are one of the few programmes within the UK that develop infrastructures at such scale and complexity. Our people work in a supportive team environment, where initiative and continuous development is encouraged. Whatever your current level of experience, the technical breadth of the programme offers the ability to extend and deepen your skill set, where training is delivered through a combination of mentoring, on-line and classroom-based courses via our technical partners. CGI rewards progression through regular performance reviews and shares financial success through profit related pay and share schemes. CGI actively supports the social side of work through its vibrant Sports and Social club, and through funding of events that individual teams organise themselves. Due to the secure nature of the programme/role, you will need to hold the highest level of UK Security Clearance, or be eligible to go through National Security Vetting to obtain this clearance Any individual without security clearance is welcome to apply and will always be considered for this or wider opportunities in CGI, where appropriate. This position will require 5 days a week on site in Gloucester. Your future duties and responsibilities The Database Administrator position will be responsible for the following activities: - Ensures new database designs will result in high levels of performance and reliability Implements of database installation and product upgrades - Implements security policy lock downs - Design and test of database recovery scenarios - Implements load balanced architectures to minimise maintenance down time - Performance monitoring of enterprise scale databases, and undertaking tuning activities that can be implemented to improve end user experience - Capacity Management of storage - Manage client communication and client satisfaction Required qualifications to be successful in this role The ideal candidates for this Database Administrator position will have DBA experience in at least one of the following database technologies: - MongoDB - Oracle - SQL and SysAdmin experience in at least one of the following operating systems: - Microsoft Windows 2012 / 2016 / 2019 - RedHat / CentOS Linux 7+ and scripting skills in at least one of the following: - Power Shell - Bash Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Database Database Administration Database Design Database Mgmt SystemsDBMS Database Mgmt SystemsDBMS Database Tuning Reference (phone number removed)
May 16, 2024
Full time
Job order - J(Apply online only) - Permanent Full Time Title Database Administrator (DV Security Clearance) Category Database Administration City Gloucester, England - South West, United Kingdom Job Description Database Administrator (DV Security Clearance) Position Description Elevate your potential with CGI, a global technology service provider and premier business consultancy recognized by Forbes Magazine as a top 100 employer. Our mission is rooted in evolution, excelling in intricate challenges. Collaborating directly with our clients, we employ innovative technologies to revolutionize, empower, safeguard, and deliver critical mission systems. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. One of our critical IT infrastructure programmes, employing over 100 of our UK consultants, is looking for a Database Administrator to join their Gloucester based team developing truly Enterprise scale Cloud infrastructure solutions. We are one of the few programmes within the UK that develop infrastructures at such scale and complexity. Our people work in a supportive team environment, where initiative and continuous development is encouraged. Whatever your current level of experience, the technical breadth of the programme offers the ability to extend and deepen your skill set, where training is delivered through a combination of mentoring, on-line and classroom-based courses via our technical partners. CGI rewards progression through regular performance reviews and shares financial success through profit related pay and share schemes. CGI actively supports the social side of work through its vibrant Sports and Social club, and through funding of events that individual teams organise themselves. Due to the secure nature of the programme/role, you will need to hold the highest level of UK Security Clearance, or be eligible to go through National Security Vetting to obtain this clearance Any individual without security clearance is welcome to apply and will always be considered for this or wider opportunities in CGI, where appropriate. This position will require 5 days a week on site in Gloucester. Your future duties and responsibilities The Database Administrator position will be responsible for the following activities: - Ensures new database designs will result in high levels of performance and reliability Implements of database installation and product upgrades - Implements security policy lock downs - Design and test of database recovery scenarios - Implements load balanced architectures to minimise maintenance down time - Performance monitoring of enterprise scale databases, and undertaking tuning activities that can be implemented to improve end user experience - Capacity Management of storage - Manage client communication and client satisfaction Required qualifications to be successful in this role The ideal candidates for this Database Administrator position will have DBA experience in at least one of the following database technologies: - MongoDB - Oracle - SQL and SysAdmin experience in at least one of the following operating systems: - Microsoft Windows 2012 / 2016 / 2019 - RedHat / CentOS Linux 7+ and scripting skills in at least one of the following: - Power Shell - Bash Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Database Database Administration Database Design Database Mgmt SystemsDBMS Database Mgmt SystemsDBMS Database Tuning Reference (phone number removed)