Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Hours: Shift Pattern of 12 hours 07:00 - 19:00, 11:00 - 23:00 (2 Early followed by 2 Late shifts, followed by 4 days off) Your new role: Respond to manage the support contacts and tickets as defined within Service Level Agreements. Escalate issues and appropriate Resolvers Groups wherever required in order to resolve an issue as quickly as possible. Maintain excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical customer at all levels in the organisations. Performs general preventative maintenance tasks on computers, laptops and Network platforms. Access Management and Maintenance through Active Directory and Office365 (Account Provision, Account Revocation, Password resets). What you'll need to succeed: Experience in managing/troubleshooting Windows Desktop Operating Systems and Network solutions at 1st Line level. Applicants will ideally be CompTIA A+ or studying towards Fundamentals level in Microsoft 365/Azure or Network. Experience in using ITIL based ticketing system (ITIL foundation preferred). Will require SC clearance in this role, so having this now would be desirable. What we offer: Involved in varied projects that make a positive impact on critical services on a local and national level Range of employee initiatives on offer including the green team, employee forum, women's network and culture club Dedicated Learning and Development team and access to a range of training, courses and certification support Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave!
Apr 27, 2024
Full time
Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Hours: Shift Pattern of 12 hours 07:00 - 19:00, 11:00 - 23:00 (2 Early followed by 2 Late shifts, followed by 4 days off) Your new role: Respond to manage the support contacts and tickets as defined within Service Level Agreements. Escalate issues and appropriate Resolvers Groups wherever required in order to resolve an issue as quickly as possible. Maintain excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical customer at all levels in the organisations. Performs general preventative maintenance tasks on computers, laptops and Network platforms. Access Management and Maintenance through Active Directory and Office365 (Account Provision, Account Revocation, Password resets). What you'll need to succeed: Experience in managing/troubleshooting Windows Desktop Operating Systems and Network solutions at 1st Line level. Applicants will ideally be CompTIA A+ or studying towards Fundamentals level in Microsoft 365/Azure or Network. Experience in using ITIL based ticketing system (ITIL foundation preferred). Will require SC clearance in this role, so having this now would be desirable. What we offer: Involved in varied projects that make a positive impact on critical services on a local and national level Range of employee initiatives on offer including the green team, employee forum, women's network and culture club Dedicated Learning and Development team and access to a range of training, courses and certification support Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave!
Onsite IT Support Engineer - Watford - £32K-£35K DOE An onsite IT Support Engineer with good working knowledge of Office 365 administration, Azure and good networking knowledge is required by a leading MSP at their end client in Watford. This position is based onsite 5 days a week at their end client and available immediately. As a business, they have a global reach, with their core clients being in pharmaceutical, healthcare and finance industries. Here you'll be playing a crucial role in a close-knit team of IT professionals providing onsite technical support and getting involved in a number of projects around cloud-based infrastructure and automation. Key Skills required: Windows Server 22/19 Office 365 administration e.g. SharePoint Exchange/Exchange Online Azure AD and AVD Group Policy (DNS/DHCP) Good understand of network protocols and technical support (TCP/IP, DHCP, DNS, VPNs) AWS experience would be a huge bonus In return, you will gain exposure to high quality IT Infrastructures, supported by colleagues who are passionate about the delivery of progressive cutting-edge IT solutions, with additional training around Cyber Security and Infrastructure. With this opportunity, you will achieve: Starting salary of £32k-£35k dependent on experience 28 days annual leave including bank holidays Company pension scheme Paid overtime when applicable Training with learning and development opportunities Plus much more Apply now to (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, 2nd line, 3rd line, IT Support, IT Helpdesk, Cloud, VMware, Azure, AWS,IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Watford, Hertfordshire, Hemel Hempstead, Uxbridge Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Apr 27, 2024
Full time
Onsite IT Support Engineer - Watford - £32K-£35K DOE An onsite IT Support Engineer with good working knowledge of Office 365 administration, Azure and good networking knowledge is required by a leading MSP at their end client in Watford. This position is based onsite 5 days a week at their end client and available immediately. As a business, they have a global reach, with their core clients being in pharmaceutical, healthcare and finance industries. Here you'll be playing a crucial role in a close-knit team of IT professionals providing onsite technical support and getting involved in a number of projects around cloud-based infrastructure and automation. Key Skills required: Windows Server 22/19 Office 365 administration e.g. SharePoint Exchange/Exchange Online Azure AD and AVD Group Policy (DNS/DHCP) Good understand of network protocols and technical support (TCP/IP, DHCP, DNS, VPNs) AWS experience would be a huge bonus In return, you will gain exposure to high quality IT Infrastructures, supported by colleagues who are passionate about the delivery of progressive cutting-edge IT solutions, with additional training around Cyber Security and Infrastructure. With this opportunity, you will achieve: Starting salary of £32k-£35k dependent on experience 28 days annual leave including bank holidays Company pension scheme Paid overtime when applicable Training with learning and development opportunities Plus much more Apply now to (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, 2nd line, 3rd line, IT Support, IT Helpdesk, Cloud, VMware, Azure, AWS,IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Watford, Hertfordshire, Hemel Hempstead, Uxbridge Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
1st Line IT Systems Engineer Full Time, Permanent £30,000 - £32,000 Devizes Are you a proactive, initiative-taking individual? Do you have exceptional attention to detail? If the answer is YES, then we want to hear from you! Our esteemed client is looking for a highly skilled IT Assistant to join their ever-expanding team at their cutting-edge offices in Devizes. This pivotal role reports directly to the IT Manager and demands an experienced individual capable of providing comprehensive support to internal users across a diverse array of devices and applications. Responsibilities: Meticulously support cloud-based ERP/CRM applications. Navigate and leverage applications like Salesforce and NetSuite to create sophisticated reports and dashboards. Undertake the installation and management of network equipment and wiring. Provide 1st line support to all business users Contribute actively to various data and system integration initiatives. Skillfully establish new user setups on a diverse range of platforms and devices. Skills & Experience: In-depth NetSuite implementation expertise (desirable) Proficiency in programming languages, particularly JavaScript and SuiteScript 1 + 2.0 (desirable) Demonstrated proficiency in internal IT support. Strong Microsoft Office Suite. Exceptional relationship-building skills. Ability to perform well under pressure and adapt to evolving requirements. Proactive initiative-taking combined with meticulous attention to detail. Outstanding verbal and written communication skills. This unique opportunity places you in a dedicated team, offering excellent training and support and the chance to become an integral part of a forward-thinking organisation. The working hours for this role are Monday to Friday, 8 am - 5 pm.
Apr 27, 2024
Full time
1st Line IT Systems Engineer Full Time, Permanent £30,000 - £32,000 Devizes Are you a proactive, initiative-taking individual? Do you have exceptional attention to detail? If the answer is YES, then we want to hear from you! Our esteemed client is looking for a highly skilled IT Assistant to join their ever-expanding team at their cutting-edge offices in Devizes. This pivotal role reports directly to the IT Manager and demands an experienced individual capable of providing comprehensive support to internal users across a diverse array of devices and applications. Responsibilities: Meticulously support cloud-based ERP/CRM applications. Navigate and leverage applications like Salesforce and NetSuite to create sophisticated reports and dashboards. Undertake the installation and management of network equipment and wiring. Provide 1st line support to all business users Contribute actively to various data and system integration initiatives. Skillfully establish new user setups on a diverse range of platforms and devices. Skills & Experience: In-depth NetSuite implementation expertise (desirable) Proficiency in programming languages, particularly JavaScript and SuiteScript 1 + 2.0 (desirable) Demonstrated proficiency in internal IT support. Strong Microsoft Office Suite. Exceptional relationship-building skills. Ability to perform well under pressure and adapt to evolving requirements. Proactive initiative-taking combined with meticulous attention to detail. Outstanding verbal and written communication skills. This unique opportunity places you in a dedicated team, offering excellent training and support and the chance to become an integral part of a forward-thinking organisation. The working hours for this role are Monday to Friday, 8 am - 5 pm.
3rd Line IT Support Engineer Oxfordshire / On-Site with occasional travel £40,000 - £45,000 + bonus, share scheme, private dental and medical, a generous pension and more Full Time / Permanent The Role and Company My client, a well-established professional services organisation, is looking for an experienced 3rd Line IT Support Engineer to join their small but growing in-house IT Team. The role will be a combination of both support (2nd and 3rd Line) and exciting project work working closely with the IT Manager and other IT Engineers. The role will be based just north of Oxford with very occasional travel to other offices in the UK. Responsibilities Configure and deploy infrastructure items including servers, networks, and all IT peripherals, for example: printers, scanners, mobiles devices, laptops and thin clients. Monitor and manage the IT systems using appropriate tools, and with the aid of the IT suppliers where appropriate, in order to maximise performance and uptime. Be an effective point of contact for internal IT, resolving issues or referring to 3rd parties as appropriate Support the Helpdesk Team - providing escalation to telephone support, and 1st - 3rd line support as this role is the primary escalation / cover point for the 1st/2nd line Helpdesk team. Identify areas where improvements can be made in the IT service. Take responsibility for assigned Projects and deliver them to time, cost and quality. Maintaining a high level of Cyber Security awareness and being proactive in securing our infrastructure and systems. Mentor and train other members of the Internal IT Team. Skills and Experience required Previous IT support experience, ideally 3rd line level but strong 2nd line experience is considered Good team player with flexible approach to working environment Experience with VMware virtualisation and ideally some Citrix knowledge Experience supporting and implementing Microsoft Windows Server and Microsoft SQL Supporting Microsoft Office 365 including: Email, Teams, OneDrive, SharePoint Good working knowledge of Multi-Factor Authentication Good working knowledge of networking: Firewalls, Switches, Patching and Wi-Fi Experience of supporting backup tools such as Veeam Supporting Domain Services including Active Directory and Group Policy Ability to deliver major system upgrades, complete change control and project work Good documentation skills with an eye for details and accuracy: technical change controls, user guides, business processes, standards, policies and procedures Please apply via the link or contact for more information. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 27, 2024
Full time
3rd Line IT Support Engineer Oxfordshire / On-Site with occasional travel £40,000 - £45,000 + bonus, share scheme, private dental and medical, a generous pension and more Full Time / Permanent The Role and Company My client, a well-established professional services organisation, is looking for an experienced 3rd Line IT Support Engineer to join their small but growing in-house IT Team. The role will be a combination of both support (2nd and 3rd Line) and exciting project work working closely with the IT Manager and other IT Engineers. The role will be based just north of Oxford with very occasional travel to other offices in the UK. Responsibilities Configure and deploy infrastructure items including servers, networks, and all IT peripherals, for example: printers, scanners, mobiles devices, laptops and thin clients. Monitor and manage the IT systems using appropriate tools, and with the aid of the IT suppliers where appropriate, in order to maximise performance and uptime. Be an effective point of contact for internal IT, resolving issues or referring to 3rd parties as appropriate Support the Helpdesk Team - providing escalation to telephone support, and 1st - 3rd line support as this role is the primary escalation / cover point for the 1st/2nd line Helpdesk team. Identify areas where improvements can be made in the IT service. Take responsibility for assigned Projects and deliver them to time, cost and quality. Maintaining a high level of Cyber Security awareness and being proactive in securing our infrastructure and systems. Mentor and train other members of the Internal IT Team. Skills and Experience required Previous IT support experience, ideally 3rd line level but strong 2nd line experience is considered Good team player with flexible approach to working environment Experience with VMware virtualisation and ideally some Citrix knowledge Experience supporting and implementing Microsoft Windows Server and Microsoft SQL Supporting Microsoft Office 365 including: Email, Teams, OneDrive, SharePoint Good working knowledge of Multi-Factor Authentication Good working knowledge of networking: Firewalls, Switches, Patching and Wi-Fi Experience of supporting backup tools such as Veeam Supporting Domain Services including Active Directory and Group Policy Ability to deliver major system upgrades, complete change control and project work Good documentation skills with an eye for details and accuracy: technical change controls, user guides, business processes, standards, policies and procedures Please apply via the link or contact for more information. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Hi Interested in a new role? My client is currently looking for a Desktop Support Engineer to come join them in Avonmouth, Sound of Interest? As a Desktop Support Engineer, you will provide the first line of IT support to all company employees, both on-site and remote workers. The primary goal is to support end users with all IT support queries. Working as part of a small team you will be involved in a range of technologies as you progress and gain more experience within the role.Main Responsibilities: 1st line triage and resolution of user reported issuesTroubleshooting Windows operating system, and application issuesConfigure and deploy laptop and Apple Mobile devicesBasic MDM administration of Apple DevicesSupporting deployment and update of softwareTroubleshoot hardware and software faultsInstall and configure new end user devices to company standardsGood customer facing skills and ability to prioritize your workload are also key aspects of the role. Work Experience Requirements:Experience and/or Qualifications in an IT support roleExperience with Windows 10 and Apple iPhone iOS/iPadOSExperience with MS O365 PackagesExperience with Active Directory and group policiesAbility to maintain a high degree of customer service for all support queriesProactive approach, ability to prioritize and manage own workloadExcellent oral and written communication skillsKeen attention to detail Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Apr 27, 2024
Full time
Hi Interested in a new role? My client is currently looking for a Desktop Support Engineer to come join them in Avonmouth, Sound of Interest? As a Desktop Support Engineer, you will provide the first line of IT support to all company employees, both on-site and remote workers. The primary goal is to support end users with all IT support queries. Working as part of a small team you will be involved in a range of technologies as you progress and gain more experience within the role.Main Responsibilities: 1st line triage and resolution of user reported issuesTroubleshooting Windows operating system, and application issuesConfigure and deploy laptop and Apple Mobile devicesBasic MDM administration of Apple DevicesSupporting deployment and update of softwareTroubleshoot hardware and software faultsInstall and configure new end user devices to company standardsGood customer facing skills and ability to prioritize your workload are also key aspects of the role. Work Experience Requirements:Experience and/or Qualifications in an IT support roleExperience with Windows 10 and Apple iPhone iOS/iPadOSExperience with MS O365 PackagesExperience with Active Directory and group policiesAbility to maintain a high degree of customer service for all support queriesProactive approach, ability to prioritize and manage own workloadExcellent oral and written communication skillsKeen attention to detail Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
2nd Line IT Engineer (Hospital IT Department) - LONDON - £35-40K I am seeking a skilled 2nd Line IT Engineer with a passion for technology & networking. As a 2nd Line IT Engineer, you will be an integral part of the IT team, serving as an escalation point for technical issues. Your expertise will contribute to maintaining reliable systems, enhancing security, and optimizing IT services. Technical Support and Troubleshooting: Respond promptly to 2nd line support requests. Diagnose and resolve technical issues related to networking, servers, and desktop systems. Collaborate with 1st line support. Infrastructure Management: Maintain & configure Cisco networking equipment. Monitor backup technologies to safeguard critical data. Administer Windows servers and desktops, ensuring smooth operations. Microsoft 365 and Cloud Services: Manage Microsoft 365 applications, including Exchange Online & SharePoint. Azure experience (Desirable). Virtualization and Remote Access: VMware & Citrix environments. Troubleshoot remote access issues. Experience: Minimum of 2 years in a 2nd line IT support role. Proven expertise in Cisco networking and Windows server administration. Strong troubleshooting skills for Windows desktop systems. 2nd Line IT Engineer (Hospital IT Department) - LONDON - £35-40K
Apr 27, 2024
Full time
2nd Line IT Engineer (Hospital IT Department) - LONDON - £35-40K I am seeking a skilled 2nd Line IT Engineer with a passion for technology & networking. As a 2nd Line IT Engineer, you will be an integral part of the IT team, serving as an escalation point for technical issues. Your expertise will contribute to maintaining reliable systems, enhancing security, and optimizing IT services. Technical Support and Troubleshooting: Respond promptly to 2nd line support requests. Diagnose and resolve technical issues related to networking, servers, and desktop systems. Collaborate with 1st line support. Infrastructure Management: Maintain & configure Cisco networking equipment. Monitor backup technologies to safeguard critical data. Administer Windows servers and desktops, ensuring smooth operations. Microsoft 365 and Cloud Services: Manage Microsoft 365 applications, including Exchange Online & SharePoint. Azure experience (Desirable). Virtualization and Remote Access: VMware & Citrix environments. Troubleshoot remote access issues. Experience: Minimum of 2 years in a 2nd line IT support role. Proven expertise in Cisco networking and Windows server administration. Strong troubleshooting skills for Windows desktop systems. 2nd Line IT Engineer (Hospital IT Department) - LONDON - £35-40K
My global client based in Maidenhead has an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role.
Apr 27, 2024
Full time
My global client based in Maidenhead has an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role.
Lead Software Engineer Tech : AWS Microservices, NodeJS, ReactJS Why ? 1st in-house Developer or Engineer; ownership and autonomy of building team and leading technical projects Location : Hybrid Altrincham office 2-3 days a week Salary : £50,000 - £60,000 + benefits Do you have 5+ years' experience working with modern AWS Microservices? Are you a mid - senior developer or engineer looking to take a step into a Lead role? Do you want to help build a development team? Our client is a leading software vendor who optimise customer resolutions throughout their lifecycle and help teams deliver hundreds of dynamic journeys that allow self-service. Cloud native, modular and white-label by design, they pride ourselves on building technology that empowers collection teams to customise engagements within weeks. They are looking for an engineering team lead to join their team to augment the existing outsourced engineering function and in-house technical team. This is an exciting opportunity to be the 1st in-house Developer or Engineer to take ownership and autonomy for future growth, projects, and key success. Lead Software Engineer Responsibilities Support existing outsourced engineering function and build in-house technical team Lead technical projects, initiatives, code reviews, and development Mentor / coach other developers and team members Build relationships internally with Senior Leaders to support BAU and Greenfield projects Lead Software Engineer Requirements 5+ years of hands on experience of tech stack or similar Experience leading technical projects and code reviews, mentoring or upskilling other developers Solid programming experience in modern web technologies and services Strong understanding of NodeJS and React (similar frameworks are acceptable) Experience of AWS API Gateway / Lambda using the serverless (or similar) framework Experience of agile development practices and using Atlassian suite (Jira, Confluence) or similar Experience with Git or at least a similar distributed source control and build pipeline and automated deployment tools Comfortable with relational and non-relational databases Ideally will have worked with outsourced development teams For more information, please contact Katie at Matched. Senior Software Engineer / Senior Software Developer / Team Lead / Software Engineering Lead / Software Development Lead / Lead Software Developer / Lead Software Engineer / Software Engineer / Software Developer
Apr 27, 2024
Full time
Lead Software Engineer Tech : AWS Microservices, NodeJS, ReactJS Why ? 1st in-house Developer or Engineer; ownership and autonomy of building team and leading technical projects Location : Hybrid Altrincham office 2-3 days a week Salary : £50,000 - £60,000 + benefits Do you have 5+ years' experience working with modern AWS Microservices? Are you a mid - senior developer or engineer looking to take a step into a Lead role? Do you want to help build a development team? Our client is a leading software vendor who optimise customer resolutions throughout their lifecycle and help teams deliver hundreds of dynamic journeys that allow self-service. Cloud native, modular and white-label by design, they pride ourselves on building technology that empowers collection teams to customise engagements within weeks. They are looking for an engineering team lead to join their team to augment the existing outsourced engineering function and in-house technical team. This is an exciting opportunity to be the 1st in-house Developer or Engineer to take ownership and autonomy for future growth, projects, and key success. Lead Software Engineer Responsibilities Support existing outsourced engineering function and build in-house technical team Lead technical projects, initiatives, code reviews, and development Mentor / coach other developers and team members Build relationships internally with Senior Leaders to support BAU and Greenfield projects Lead Software Engineer Requirements 5+ years of hands on experience of tech stack or similar Experience leading technical projects and code reviews, mentoring or upskilling other developers Solid programming experience in modern web technologies and services Strong understanding of NodeJS and React (similar frameworks are acceptable) Experience of AWS API Gateway / Lambda using the serverless (or similar) framework Experience of agile development practices and using Atlassian suite (Jira, Confluence) or similar Experience with Git or at least a similar distributed source control and build pipeline and automated deployment tools Comfortable with relational and non-relational databases Ideally will have worked with outsourced development teams For more information, please contact Katie at Matched. Senior Software Engineer / Senior Software Developer / Team Lead / Software Engineering Lead / Software Development Lead / Lead Software Developer / Lead Software Engineer / Software Engineer / Software Developer
Elevation Recruitment Group
Huddersfield, Yorkshire
Elevation Recruitment Group are please to be partnering with a leading engineering business in Huddersfield as they look to recruit an IT Technician. Huddersfield - Site based - Monday - Friday Salary £23,000 - £28,000 DOE As an IT Technician, you will play a crucial role in providing generalist IT support to the business while supporting the Head of IT with technical projects. You will be responsible for a range of IT helpdesk duties 1st & 2nd line, ensuring the smooth operation of key IT systems and equipment. Additionally, you will assist in creating and maintaining IT procedures, manuals, and guides to promote best practices within the organisation. Key Responsibilities: Provide IT helpdesk support, including troubleshooting hardware and software issues on Windows, Office, and DMS systems Set up new contracts in SharePoint and deploy IT equipment, ensuring proper setup and functionality Maintain and update IT equipment inventory, performing upkeep as needed Collaborate with third-party vendors to report and resolve IT issues when necessary Assist in the setup of fob keys and user accounts, ensuring security and access control Create and maintain comprehensive IT procedures, manuals, and guides for internal use Support the management of company telecommunications and mobile systems Participate in other IT-related duties as required to support business operations We are keen to speak with IT professionals who possess the following skills & experience: Proven experience in providing 1st & 2nd line IT support in a professional environment Strong knowledge of Windows operating systems, Office applications, and document management systems Experience with hardware and software troubleshooting, including setup and deployment To find out more about this opportunity contact us today!
Apr 27, 2024
Full time
Elevation Recruitment Group are please to be partnering with a leading engineering business in Huddersfield as they look to recruit an IT Technician. Huddersfield - Site based - Monday - Friday Salary £23,000 - £28,000 DOE As an IT Technician, you will play a crucial role in providing generalist IT support to the business while supporting the Head of IT with technical projects. You will be responsible for a range of IT helpdesk duties 1st & 2nd line, ensuring the smooth operation of key IT systems and equipment. Additionally, you will assist in creating and maintaining IT procedures, manuals, and guides to promote best practices within the organisation. Key Responsibilities: Provide IT helpdesk support, including troubleshooting hardware and software issues on Windows, Office, and DMS systems Set up new contracts in SharePoint and deploy IT equipment, ensuring proper setup and functionality Maintain and update IT equipment inventory, performing upkeep as needed Collaborate with third-party vendors to report and resolve IT issues when necessary Assist in the setup of fob keys and user accounts, ensuring security and access control Create and maintain comprehensive IT procedures, manuals, and guides for internal use Support the management of company telecommunications and mobile systems Participate in other IT-related duties as required to support business operations We are keen to speak with IT professionals who possess the following skills & experience: Proven experience in providing 1st & 2nd line IT support in a professional environment Strong knowledge of Windows operating systems, Office applications, and document management systems Experience with hardware and software troubleshooting, including setup and deployment To find out more about this opportunity contact us today!
2nd Line Support Engineer Location: Rochester Due to the client's Rural location access to your own transport is essentialSalary: £39,000 annually, plus a comprehensive benefits packageWorking Hours: 7am to 5pm, Monday through Friday Are you keen to work in IT support career in a warehousing and distribution environment? Looking to make a impact by resolving technical issues and enhancing IT operations? Would an internal IT Support role appeal? Where you can take full ownership, shaping the future of our IT operations? We are looking for an experienced 2nd Line Support Engineer to join this internal team. We are not just looking for someone with the right skills; we are looking for a team member who is enthusiastic about driving IT excellence across our site. If you have a proven track record in IT support within dynamic environments like warehousing, distribution, or manufacturing, and are passionate about leveraging technology to solve problems, you might be the perfect fit for our team. Key Responsibilities: Mentoring the 1st line technician and aiding their professional development. Resolve IT issues promptly, coordinating with our MSP Partner for complex challenges. Manage technical support for hardware issues for both onsite and remote employees. Procurement and management of new hardware, maintaining system performance and security. Assist with the management and maintenance of the company's network infrastructure, including routers, switches, firewalls, and other networking devices. Whilst ensuring our network is fully optimised. Assist in IT projects from concept to completion, ensuring successful implementation of new technologies. Collaborate across departments to understand and support their IT needs effectively. Maintain an inventory of IT equipment, software, and licences. Out Of Hours cover will be required as part of the role. Essential Skills and Experience: Experience as a 2nd Line Engineer, ideally within warehousing, distribution, or manufacturing settings. High energy and enthusiasm for providing support across a large, technologically diverse site. Proficiency in supporting label printers and a strong grasp of computer hardware, software, and networking principles. Familiarity with Azure / Cloud hosting and Microsoft licensing. Understanding of network topology, with skills in network cabling termination and installation. Experience with WatchGuard, Ubiquiti, Aruba solutions is advantageous. Excellent problem-solving and troubleshooting abilities, with a knack for quick and effective issue resolution. Strong communication and interpersonal skills, capable of demystifying technical concepts for non-technical stakeholders. Build & maintain strong relationships with staff, MSP & ERP providers. A continuous desire to learn and improve your technical knowledge and skills. What We Offer: A competitive salary of £39,000, reflecting your experience and skill set. A benefits package that includes holiday allowance, potential bonuses, overtime opportunities and: Free apples and pears Free on-site parking Annual Bonus Fortnightly pay
Apr 27, 2024
Full time
2nd Line Support Engineer Location: Rochester Due to the client's Rural location access to your own transport is essentialSalary: £39,000 annually, plus a comprehensive benefits packageWorking Hours: 7am to 5pm, Monday through Friday Are you keen to work in IT support career in a warehousing and distribution environment? Looking to make a impact by resolving technical issues and enhancing IT operations? Would an internal IT Support role appeal? Where you can take full ownership, shaping the future of our IT operations? We are looking for an experienced 2nd Line Support Engineer to join this internal team. We are not just looking for someone with the right skills; we are looking for a team member who is enthusiastic about driving IT excellence across our site. If you have a proven track record in IT support within dynamic environments like warehousing, distribution, or manufacturing, and are passionate about leveraging technology to solve problems, you might be the perfect fit for our team. Key Responsibilities: Mentoring the 1st line technician and aiding their professional development. Resolve IT issues promptly, coordinating with our MSP Partner for complex challenges. Manage technical support for hardware issues for both onsite and remote employees. Procurement and management of new hardware, maintaining system performance and security. Assist with the management and maintenance of the company's network infrastructure, including routers, switches, firewalls, and other networking devices. Whilst ensuring our network is fully optimised. Assist in IT projects from concept to completion, ensuring successful implementation of new technologies. Collaborate across departments to understand and support their IT needs effectively. Maintain an inventory of IT equipment, software, and licences. Out Of Hours cover will be required as part of the role. Essential Skills and Experience: Experience as a 2nd Line Engineer, ideally within warehousing, distribution, or manufacturing settings. High energy and enthusiasm for providing support across a large, technologically diverse site. Proficiency in supporting label printers and a strong grasp of computer hardware, software, and networking principles. Familiarity with Azure / Cloud hosting and Microsoft licensing. Understanding of network topology, with skills in network cabling termination and installation. Experience with WatchGuard, Ubiquiti, Aruba solutions is advantageous. Excellent problem-solving and troubleshooting abilities, with a knack for quick and effective issue resolution. Strong communication and interpersonal skills, capable of demystifying technical concepts for non-technical stakeholders. Build & maintain strong relationships with staff, MSP & ERP providers. A continuous desire to learn and improve your technical knowledge and skills. What We Offer: A competitive salary of £39,000, reflecting your experience and skill set. A benefits package that includes holiday allowance, potential bonuses, overtime opportunities and: Free apples and pears Free on-site parking Annual Bonus Fortnightly pay
Our client a leading Consultancy based in Sale. They are going through a continued period of growth and are looking to recruit a 1st/2nd Line Engineer who will be responsible for providing technical support to their internal users currently sitting at around the 500 mark. Job Title: 1st/2nd Line Engineer Location: Liverpool Salary: Up to £27,000 DOE Our client a leading Consultancy who are based in Liverpool. They are going through a continued period of growth and are looking to recruit a 1st/2nd Line Engineer who will be responsible for providing technical support to their user base. Key Responsibilities: Minimum of 1 year of hands-on experience in the support of Microsoft Windows networked environments, encompassing both installation and configuration. Proven expertise in user administration within the context of an Active Directory Office 365 hybrid environment. Demonstrated proficiency in the setup, configuration, and maintenance of various peripherals, including printers and scanners. Adept in a wide spectrum of software applications, spanning word processing, spreadsheet management, and email communications. Possesses outstanding interpersonal and communication skills. Demonstrated experience working within the help desk of a sizable organisation. Familiarity with Dell laptops and Windows 12, reflecting practical hands-on experience. Proven track record of working with Microsoft Office 365 in a Microsoft Exchange Server Hybrid environment. You must hold a UK Driving licence If you are looking to join a well reconginsied and growing company with great career progression opportunities, we would love to hear from you. For further information about this role or other IT Opportunities in the North West, please contact me for a confidential discussion on or call me on + Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Apr 27, 2024
Full time
Our client a leading Consultancy based in Sale. They are going through a continued period of growth and are looking to recruit a 1st/2nd Line Engineer who will be responsible for providing technical support to their internal users currently sitting at around the 500 mark. Job Title: 1st/2nd Line Engineer Location: Liverpool Salary: Up to £27,000 DOE Our client a leading Consultancy who are based in Liverpool. They are going through a continued period of growth and are looking to recruit a 1st/2nd Line Engineer who will be responsible for providing technical support to their user base. Key Responsibilities: Minimum of 1 year of hands-on experience in the support of Microsoft Windows networked environments, encompassing both installation and configuration. Proven expertise in user administration within the context of an Active Directory Office 365 hybrid environment. Demonstrated proficiency in the setup, configuration, and maintenance of various peripherals, including printers and scanners. Adept in a wide spectrum of software applications, spanning word processing, spreadsheet management, and email communications. Possesses outstanding interpersonal and communication skills. Demonstrated experience working within the help desk of a sizable organisation. Familiarity with Dell laptops and Windows 12, reflecting practical hands-on experience. Proven track record of working with Microsoft Office 365 in a Microsoft Exchange Server Hybrid environment. You must hold a UK Driving licence If you are looking to join a well reconginsied and growing company with great career progression opportunities, we would love to hear from you. For further information about this role or other IT Opportunities in the North West, please contact me for a confidential discussion on or call me on + Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
IT Technical Support EngineerGloucestershire£27,500 Are you an IT graduate or have 1 to 2 years of experience in an IT Support Capacity? Want to be involved in helping to shape a company's digital road map, including AI integration and AR/VR applications? Interested in occasional overseas travel to international sites? Read on! This role will see you as a crucial member of this businesses internal and impactful IT team! You will contribute to the support and enhancement of the IT infrastructure, ensuring seamless connectivity and availability of their IT systems across the entire organisation. Job Description Provisioning, maintaining, monitoring, and supporting end-user hardware, operating systems, and client software. Managing and supporting IT infrastructure equipment, including physical and virtual servers, storage arrays, network switches, firewalls, wireless access points, phone systems, and mobile devices. Responding to technical support calls from staff members or clients, providing effective communication to resolve issues promptly. Testing disaster recovery procedures to ensure business continuity. Assisting with ad-hoc project work for the Group IT department. Person Specification Previous experience providing 1st and 2nd line IT support is essential. Knowledge and experience of supporting a mixture of Hardware and Software vendors and platforms. Experience with Microsoft Azure and Office 365. Knowledge or experience of Oracle and SQL database management and Crystal Reports is desirable but NOT essential.
Apr 26, 2024
Full time
IT Technical Support EngineerGloucestershire£27,500 Are you an IT graduate or have 1 to 2 years of experience in an IT Support Capacity? Want to be involved in helping to shape a company's digital road map, including AI integration and AR/VR applications? Interested in occasional overseas travel to international sites? Read on! This role will see you as a crucial member of this businesses internal and impactful IT team! You will contribute to the support and enhancement of the IT infrastructure, ensuring seamless connectivity and availability of their IT systems across the entire organisation. Job Description Provisioning, maintaining, monitoring, and supporting end-user hardware, operating systems, and client software. Managing and supporting IT infrastructure equipment, including physical and virtual servers, storage arrays, network switches, firewalls, wireless access points, phone systems, and mobile devices. Responding to technical support calls from staff members or clients, providing effective communication to resolve issues promptly. Testing disaster recovery procedures to ensure business continuity. Assisting with ad-hoc project work for the Group IT department. Person Specification Previous experience providing 1st and 2nd line IT support is essential. Knowledge and experience of supporting a mixture of Hardware and Software vendors and platforms. Experience with Microsoft Azure and Office 365. Knowledge or experience of Oracle and SQL database management and Crystal Reports is desirable but NOT essential.
Our Client is a leading provider of IT-managed services, onsite support, and field engineering within the Education sector with a growing customer portfolio. As a result, they are looking to hire a number of IT Support Technician to assist clients over the phone and in person. As an IT Support Technician, you will be responsible for maintaining and troubleshooting IT systems and equipment in a school setting. You will form part of the Managed Services Department providing 1st and 2nd line telephone and on-site support services. Your key responsibility is to provide technical support to the IT systems and utilise the Helpdesk System to manage all tickets and requests following these through to resolution. You will be working in an Innovative Environment with our client looking for candidates who want to contribute to an organisation and structure where you can make an impact, have your voice heard, be ambitious to step up to dynamic challenges, and be accountable for your results. Responsibilities Provide 1st and 2nd line on-site technical support Ensure the IT needs of the Customer are met in relation to teaching, learning, and administration Provide regular reports to the Service Manager / Virtual Network Manager Ensure equipment is installed and ready for use by end-user e.g., PCs, Laptops, Projectors, AV Equipment, Digital Signage, Printers Ensure IT-related services and security systems are working, up to date, and ready for use by staff and pupils e.g., applications, Parent Portals, CCTV, User Permissions and Access, Filtering, Anti-Virus alerts, Websites/Intranet, BYOD, MDM, Back-Ups Troubleshoot, resolve, or escalate on-site issues with all relevant information Restore Data, reimage devices, and find missing or updated drivers where required Hardware repair and replacement Ensure monitoring alerts are investigated and where required logged on the Helpdesk Liaise with third-party software and service providers where required Respond to all tickets within SLA Maintain customer IT records such as Inventory, Password Records, Stock Control, Change Control Records, Active Directory User Accounts, E-mail Account provision, and Door Entry/Signing in System User Records Skills and Experience Worked within an educational environment or a Managed Service Provider (MSP) Microsoft Desktop Operating Systems Experience in Microsoft Office 365, Azure, and Exchange Online Skilled in software, hardware, and network troubleshooting Ability to observe proper verbal and written communication Experience in iOS device deployment Virtualisation Experience - Hyper-V, VMWare Location: Horndean, Hampshire Salary: £25,000 - £30,000 Status: Full-Time, Permanent Benefits: Annual bonus, 23 days holiday, holiday buyback scheme, health, and life insurance, great pension, paid overtime, paid training and development, and more! If you are an IT Support Technician with experience working as a 1st and 2nd Line Support, IT Engineer, ICT Technician, Technical Support, Helpdesk Support, or Service Desk, we encourage you to apply for this exciting opportunity. Do not let this opportunity pass you by it could be the catalyst to your IT career offering fantastic prospects and well-paid positions. Please forward CV details for immediate consideration and interview.
Apr 26, 2024
Full time
Our Client is a leading provider of IT-managed services, onsite support, and field engineering within the Education sector with a growing customer portfolio. As a result, they are looking to hire a number of IT Support Technician to assist clients over the phone and in person. As an IT Support Technician, you will be responsible for maintaining and troubleshooting IT systems and equipment in a school setting. You will form part of the Managed Services Department providing 1st and 2nd line telephone and on-site support services. Your key responsibility is to provide technical support to the IT systems and utilise the Helpdesk System to manage all tickets and requests following these through to resolution. You will be working in an Innovative Environment with our client looking for candidates who want to contribute to an organisation and structure where you can make an impact, have your voice heard, be ambitious to step up to dynamic challenges, and be accountable for your results. Responsibilities Provide 1st and 2nd line on-site technical support Ensure the IT needs of the Customer are met in relation to teaching, learning, and administration Provide regular reports to the Service Manager / Virtual Network Manager Ensure equipment is installed and ready for use by end-user e.g., PCs, Laptops, Projectors, AV Equipment, Digital Signage, Printers Ensure IT-related services and security systems are working, up to date, and ready for use by staff and pupils e.g., applications, Parent Portals, CCTV, User Permissions and Access, Filtering, Anti-Virus alerts, Websites/Intranet, BYOD, MDM, Back-Ups Troubleshoot, resolve, or escalate on-site issues with all relevant information Restore Data, reimage devices, and find missing or updated drivers where required Hardware repair and replacement Ensure monitoring alerts are investigated and where required logged on the Helpdesk Liaise with third-party software and service providers where required Respond to all tickets within SLA Maintain customer IT records such as Inventory, Password Records, Stock Control, Change Control Records, Active Directory User Accounts, E-mail Account provision, and Door Entry/Signing in System User Records Skills and Experience Worked within an educational environment or a Managed Service Provider (MSP) Microsoft Desktop Operating Systems Experience in Microsoft Office 365, Azure, and Exchange Online Skilled in software, hardware, and network troubleshooting Ability to observe proper verbal and written communication Experience in iOS device deployment Virtualisation Experience - Hyper-V, VMWare Location: Horndean, Hampshire Salary: £25,000 - £30,000 Status: Full-Time, Permanent Benefits: Annual bonus, 23 days holiday, holiday buyback scheme, health, and life insurance, great pension, paid overtime, paid training and development, and more! If you are an IT Support Technician with experience working as a 1st and 2nd Line Support, IT Engineer, ICT Technician, Technical Support, Helpdesk Support, or Service Desk, we encourage you to apply for this exciting opportunity. Do not let this opportunity pass you by it could be the catalyst to your IT career offering fantastic prospects and well-paid positions. Please forward CV details for immediate consideration and interview.
In Technology Group Limited
Burton-on-trent, Staffordshire
Location : Burton-Upon-Trent, Staffordshire Salary : GBP 26,000 plus fantastic benefits Interviewing Immediately - Apply Now My client is one of the longest serving telecoms company who are looking an ambitious IT Support Engineer who join their ever growing team! We are looking for someone who is looking to excel and hit the ground running in a well exposed 1st and 2nd Line Service Desk / Telecoms position. As mentioned, this is an amazing chance for somebody to be challenged every day, cover a wide scope of new and existing technologies, and to progress through the ranks as a result! . Ideal candidates will have a significant experience working within an IT/Telecoms support environment, whilst also having a strong technical stack across Windows OS/Server, Troubleshooting, Server/Desktop Support, Networking and Routing/Switching. My client also understand the importance of employee progression, hence why the successful candidate will be exposed to paid training and progression programmes, as well as a company car to travel to their client sites. We are looking for someone with the following skills - Windows OS/Server IT/Telecom Support Experience Hardware, Software & Network Troubleshooting Server/Desktop Support Existing 1st and 2nd Line Service Desk Experience Networking stack - DNS, DHCP, TCP/IP, Routing & Switching If you are interested in this role and believe that you would make a great fit, then please get in touch as soon as possible by sending an up-to-date version of your CV in response to this email. Thank you. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 26, 2024
Full time
Location : Burton-Upon-Trent, Staffordshire Salary : GBP 26,000 plus fantastic benefits Interviewing Immediately - Apply Now My client is one of the longest serving telecoms company who are looking an ambitious IT Support Engineer who join their ever growing team! We are looking for someone who is looking to excel and hit the ground running in a well exposed 1st and 2nd Line Service Desk / Telecoms position. As mentioned, this is an amazing chance for somebody to be challenged every day, cover a wide scope of new and existing technologies, and to progress through the ranks as a result! . Ideal candidates will have a significant experience working within an IT/Telecoms support environment, whilst also having a strong technical stack across Windows OS/Server, Troubleshooting, Server/Desktop Support, Networking and Routing/Switching. My client also understand the importance of employee progression, hence why the successful candidate will be exposed to paid training and progression programmes, as well as a company car to travel to their client sites. We are looking for someone with the following skills - Windows OS/Server IT/Telecom Support Experience Hardware, Software & Network Troubleshooting Server/Desktop Support Existing 1st and 2nd Line Service Desk Experience Networking stack - DNS, DHCP, TCP/IP, Routing & Switching If you are interested in this role and believe that you would make a great fit, then please get in touch as soon as possible by sending an up-to-date version of your CV in response to this email. Thank you. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Junior 1st Line Support Engineer - Basildon - Up to 25k I am working with an Engineering company based in Essex who are now looking to add an 1st Line Support Engineer to their team. Responsibilities - Provide 1st line support for users - Respond to support requests - Assist users with application operations - Maintain support events and feedback records Requirements - Office365/Exchange/SharePoint - Experience with Windows Server - Hardware configuration + trouble shooting experience If this role if of interest, please apply with an up to date CV and any supporting information. Please note, this client is unable to offer visa sponsorship for this role.
Apr 26, 2024
Full time
Junior 1st Line Support Engineer - Basildon - Up to 25k I am working with an Engineering company based in Essex who are now looking to add an 1st Line Support Engineer to their team. Responsibilities - Provide 1st line support for users - Respond to support requests - Assist users with application operations - Maintain support events and feedback records Requirements - Office365/Exchange/SharePoint - Experience with Windows Server - Hardware configuration + trouble shooting experience If this role if of interest, please apply with an up to date CV and any supporting information. Please note, this client is unable to offer visa sponsorship for this role.
Role: 2nd Line Support Engineer Location: Nottingham Salary: 28,000 - 35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Nottingham area? My client are looking for a technical and personable character to join their ever growing team who is going to hit the ground running. The perfect candidate will have experience in Azure, Windows Server, O365 and Networking. Other technologies are beneficial but they can be taught to someone with the right attitude. There is fantastic training programme which will bring you up to speed with the technology that they use. Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Active Directory O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Requirements: 2 Years MSP Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) / (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at (url removed) This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 26, 2024
Full time
Role: 2nd Line Support Engineer Location: Nottingham Salary: 28,000 - 35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Nottingham area? My client are looking for a technical and personable character to join their ever growing team who is going to hit the ground running. The perfect candidate will have experience in Azure, Windows Server, O365 and Networking. Other technologies are beneficial but they can be taught to someone with the right attitude. There is fantastic training programme which will bring you up to speed with the technology that they use. Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Active Directory O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Requirements: 2 Years MSP Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) / (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at (url removed) This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
1st Line IT Support Engineer - Lincoln - 25,000 - Unbelievable Benefits! Role: 1st Line IT Support Engineer Areas: Lincoln Salary: 20,000 - 26,000 - Unbelievable Benefits! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Lincoln. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be the same, so if you feel like you are stagnating in your current role - this could be the perfect opportunity. Technical Stack: Microsoft Office - Outlook, Word, Excel Windows Desktop OS Office 365 Windows Server Azure AD Networking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) / (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at (url removed) Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 26, 2024
Full time
1st Line IT Support Engineer - Lincoln - 25,000 - Unbelievable Benefits! Role: 1st Line IT Support Engineer Areas: Lincoln Salary: 20,000 - 26,000 - Unbelievable Benefits! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Lincoln. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be the same, so if you feel like you are stagnating in your current role - this could be the perfect opportunity. Technical Stack: Microsoft Office - Outlook, Word, Excel Windows Desktop OS Office 365 Windows Server Azure AD Networking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) / (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at (url removed) Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
IT Support Technician - MC269022 IT Support Technician required based in Laindon, Essex in a purpose-built design, engineering and headquarters building with 70 employees at this site. IT Support Technician Position Overview Provide 1st line support for users to ensure they can continue with their daily tasks: - Respond to support requests - Assist users with application operations - Resolve 1st line support issues - Connect with 3rd party service providers - Assist the with 2nd line support issues Follow IT processes to help maintain a high quality of service: - Ensure routine assignments are completed - Maintain support events and feedback records - Review process performance Assist with the implementation and development of IT resources: - Assist with the physical side of operations - Be prepared to work outside office hours Participate and engage with IT team interactions and contribute to the group effort: - Attend team meetings - Communicate any ideas or concerns - Assist with strategic decision making - Assist with process development Assist with encouraging a healthy environment for the IT department: - Keep department areas clean and tidy - Ensure the IT inventory is organised - Arrange and complete WEEE collections IT Support Technician Position Requirements Experience - Knowledge of computer, network components and their functions - Administrative knowledge of Microsoft windows 10 client OS - Experience of Microsoft office applications Record of achievement An IT qualification to demonstrate skillset, minimum requirement: - - CompTIA IT Fundamentals (ITF+) certification or equivalent Skills The successful candidate will have access to various development resources to build on their current IT skills and experience. In addition, the candidate should demonstrate the following: - - Fault finding and problem solving - Installationdministration of windows operating system and applications - Proficient with operating Microsoft Office applications IT Support Technician Position Remuneration Salary dependent on experience Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.
Apr 26, 2024
Full time
IT Support Technician - MC269022 IT Support Technician required based in Laindon, Essex in a purpose-built design, engineering and headquarters building with 70 employees at this site. IT Support Technician Position Overview Provide 1st line support for users to ensure they can continue with their daily tasks: - Respond to support requests - Assist users with application operations - Resolve 1st line support issues - Connect with 3rd party service providers - Assist the with 2nd line support issues Follow IT processes to help maintain a high quality of service: - Ensure routine assignments are completed - Maintain support events and feedback records - Review process performance Assist with the implementation and development of IT resources: - Assist with the physical side of operations - Be prepared to work outside office hours Participate and engage with IT team interactions and contribute to the group effort: - Attend team meetings - Communicate any ideas or concerns - Assist with strategic decision making - Assist with process development Assist with encouraging a healthy environment for the IT department: - Keep department areas clean and tidy - Ensure the IT inventory is organised - Arrange and complete WEEE collections IT Support Technician Position Requirements Experience - Knowledge of computer, network components and their functions - Administrative knowledge of Microsoft windows 10 client OS - Experience of Microsoft office applications Record of achievement An IT qualification to demonstrate skillset, minimum requirement: - - CompTIA IT Fundamentals (ITF+) certification or equivalent Skills The successful candidate will have access to various development resources to build on their current IT skills and experience. In addition, the candidate should demonstrate the following: - - Fault finding and problem solving - Installationdministration of windows operating system and applications - Proficient with operating Microsoft Office applications IT Support Technician Position Remuneration Salary dependent on experience Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.