About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Opportunity
We have a great opportunity for a C# .NET Software Developer to join our fantastic Power software development team based in Cambridge.
GMSL
GMSL is the market-leading provider of 24/7 energy portfolio management services and software in Europe and plays a vital role in the energy business. We have unparalleled expertise in the industry, built up over 25 years of operating in energy markets throughout Europe.
Our software is used by some of the largest energy companies in the world and is developed using our unique operations experience, giving us clear insight into our customers’ needs.
We have a fantastic team of people and have a well-developed human-centred understanding of how to develop software, so this is a great opportunity for someone who wants to join a friendly, small and highly technical team where you can have a real impact.
The role
You will be embedded as a full-stack developer in one of our small agile development teams. You will collaborate alongside the product owner, tester and other developers to develop features for PowerTrak, one of our leading software products.
Our view of agile software development is inspired by eXtreme Programming rather than Scrum. We focus more on the technical practices that enable agility, such as TDD, Pair Programming, SOLID, Simple Design etc. but we do find some of the rituals useful, such as Daily Stand-ups and Retrospectives.
The product
PowerTrak is a web application that provides comprehensive coverage of the European power markets, enabling users to schedule trades and crossborder flows from the UK down to Italy. PowerTrak is used in-house by the GMSL operations team to provide power scheduling services to a wide variety of customers including large banks, energy and trading companies. It is also licenced by customers who use it within their own operations teams.
The technology
PowerTrak uses a variety of technology, so any experience of the following would be great:
C#
.NET Core (MVC, RESTful Web APIs, dependency injection)
SQL Server, Entity Framework
HTML, CSS, jQuery
Your skills
You will be the sort of person who enjoys getting things done.
You will need to be great at thinking logically, but also laterally.
You must be able to communicate your thoughts well.
You should enjoy collaborating with others and relish solving challenging problems.
Your experience
You will have a minimum of five years development experience using C# & .NET in a commercial environment.
Experience of enterprise product development would be particulalry relevant to our business.
You will be comfortable working in an agile environment. Experience of any eXtreme Programming practices that are key to being agile, such as TDD, Pair Programming, SOLID, Simple Design would also be beneficial.
Salary
Salary will be reflective of your level of experience.
Location Cambridge – Hybrid (2-3 days a week in office)
Job type Permanent
Hours Mon-Fri, 37.5 hours per week
All our teams spend at least one day a week in the office and this role requires 2-3 days a week in office, so you need to be based within easy travel to Cambridge
Benefits
Our benefits include:
Annual bonus scheme
Company pension scheme (6% employer contribution)
25 days’ holiday
Private health care
Flexible working hours and remote working
Casual dress and a relaxed environment
Employee assistance program
Loyal service award
Cycle to Work scheme
Fresh fruit and great coffee
Free access to Cambridge University Botanic Gardens
Monthly team pub lunches
Working at GMSL
We are a small team. We have around 30 people in our software team, so even though we are a part of a company of around 100 people overall, the software team has retained a small team “startup” feel. Your colleagues will be from a wide variety of backgrounds – we encourage diversity, openness and gender equality.
We value the long-term. The success and stability that comes from 25+ years’ experience in software development means we value the long-term in terms of software development and the development of our people.
We empower teams and individuals. Teams are empowered to own their products. Individuals are empowered to make meaningful contributions at every level.
We are agile. We develop using an agile approach, which focuses on our ability to respond to change. We broadly follow XP practices, but we take a pretty pragmatic view about this. We adapt our processes to support the context, rather than follow a standard rigid process for all situations. We trust the teams who do the work to decide how best to do it.
We strive to make GMSL a great place to work. The management team are friendly, approachable and care personally about the people on their team. Managers consider the people on their team as the first priority and take our people’s personal situations into account in decision-making wherever they can.
We are flexible. Our teams typically work at least one day a week in our office in Cambridge, and the rest of the time working from home. We also have a day a month where the whole software department come in and we all go to the pub for lunch. Hours are flexible and are based on the needs of the team.
How to apply
Simply email us your CV and covering letter to recruit@gmsl.co.uk.
We will only consider people with a valid UK work permit.
GMSL have a responsibility to ensure that all employees are eligible to live and work in the UK, proof of right to work in the UK will be requested prior to employment.
Salary depends on your level of experience.
Recruitment Agencies
We are not currently accepting recruitment agency applications, we’ll be in touch if we need you to help us. Thanks for your understanding.
Mar 01, 2024
Full time
Opportunity
We have a great opportunity for a C# .NET Software Developer to join our fantastic Power software development team based in Cambridge.
GMSL
GMSL is the market-leading provider of 24/7 energy portfolio management services and software in Europe and plays a vital role in the energy business. We have unparalleled expertise in the industry, built up over 25 years of operating in energy markets throughout Europe.
Our software is used by some of the largest energy companies in the world and is developed using our unique operations experience, giving us clear insight into our customers’ needs.
We have a fantastic team of people and have a well-developed human-centred understanding of how to develop software, so this is a great opportunity for someone who wants to join a friendly, small and highly technical team where you can have a real impact.
The role
You will be embedded as a full-stack developer in one of our small agile development teams. You will collaborate alongside the product owner, tester and other developers to develop features for PowerTrak, one of our leading software products.
Our view of agile software development is inspired by eXtreme Programming rather than Scrum. We focus more on the technical practices that enable agility, such as TDD, Pair Programming, SOLID, Simple Design etc. but we do find some of the rituals useful, such as Daily Stand-ups and Retrospectives.
The product
PowerTrak is a web application that provides comprehensive coverage of the European power markets, enabling users to schedule trades and crossborder flows from the UK down to Italy. PowerTrak is used in-house by the GMSL operations team to provide power scheduling services to a wide variety of customers including large banks, energy and trading companies. It is also licenced by customers who use it within their own operations teams.
The technology
PowerTrak uses a variety of technology, so any experience of the following would be great:
C#
.NET Core (MVC, RESTful Web APIs, dependency injection)
SQL Server, Entity Framework
HTML, CSS, jQuery
Your skills
You will be the sort of person who enjoys getting things done.
You will need to be great at thinking logically, but also laterally.
You must be able to communicate your thoughts well.
You should enjoy collaborating with others and relish solving challenging problems.
Your experience
You will have a minimum of five years development experience using C# & .NET in a commercial environment.
Experience of enterprise product development would be particulalry relevant to our business.
You will be comfortable working in an agile environment. Experience of any eXtreme Programming practices that are key to being agile, such as TDD, Pair Programming, SOLID, Simple Design would also be beneficial.
Salary
Salary will be reflective of your level of experience.
Location Cambridge – Hybrid (2-3 days a week in office)
Job type Permanent
Hours Mon-Fri, 37.5 hours per week
All our teams spend at least one day a week in the office and this role requires 2-3 days a week in office, so you need to be based within easy travel to Cambridge
Benefits
Our benefits include:
Annual bonus scheme
Company pension scheme (6% employer contribution)
25 days’ holiday
Private health care
Flexible working hours and remote working
Casual dress and a relaxed environment
Employee assistance program
Loyal service award
Cycle to Work scheme
Fresh fruit and great coffee
Free access to Cambridge University Botanic Gardens
Monthly team pub lunches
Working at GMSL
We are a small team. We have around 30 people in our software team, so even though we are a part of a company of around 100 people overall, the software team has retained a small team “startup” feel. Your colleagues will be from a wide variety of backgrounds – we encourage diversity, openness and gender equality.
We value the long-term. The success and stability that comes from 25+ years’ experience in software development means we value the long-term in terms of software development and the development of our people.
We empower teams and individuals. Teams are empowered to own their products. Individuals are empowered to make meaningful contributions at every level.
We are agile. We develop using an agile approach, which focuses on our ability to respond to change. We broadly follow XP practices, but we take a pretty pragmatic view about this. We adapt our processes to support the context, rather than follow a standard rigid process for all situations. We trust the teams who do the work to decide how best to do it.
We strive to make GMSL a great place to work. The management team are friendly, approachable and care personally about the people on their team. Managers consider the people on their team as the first priority and take our people’s personal situations into account in decision-making wherever they can.
We are flexible. Our teams typically work at least one day a week in our office in Cambridge, and the rest of the time working from home. We also have a day a month where the whole software department come in and we all go to the pub for lunch. Hours are flexible and are based on the needs of the team.
How to apply
Simply email us your CV and covering letter to recruit@gmsl.co.uk.
We will only consider people with a valid UK work permit.
GMSL have a responsibility to ensure that all employees are eligible to live and work in the UK, proof of right to work in the UK will be requested prior to employment.
Salary depends on your level of experience.
Recruitment Agencies
We are not currently accepting recruitment agency applications, we’ll be in touch if we need you to help us. Thanks for your understanding.
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
The Schools of King Edward VI in Birmingham
Birmingham, UK
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
Jun 23, 2023
Full time
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
MBS have an exciting opportunity for an experienced IT Director to join our Colnbrook based team delivering IT services and infrastructure across our UK and European locations.
With a strong focus on customer service, you will be leading the decision-making process for scope and delivery of services to both internal and external customers. You will be responsible for providing network connectivity and software services and ensuring delivery of a scalable, secure, and resilient service.
In this role, you will be responsible for understanding the needs and developing the architecture of the company's information technology operations and infrastructure, including the creation and implementation of IT strategy, processes, services, and solutions to our users and customers across the different business units.
Part of this role will be the development of a business service to resell network services and you should have some experience of working with customers and developing a revenue generating service.
As IT Director, you will work closely with the senior management team to identify and prioritise technology initiatives that align with the company's goals in a fast pace and growing business.
You will also be responsible for developing and managing the IT budget and ensuring that all IT projects are completed on time and within budget limits.
The successful candidate will be agile, strategic as well as a good leader and communicator across all levels of the business. They will have a genuine drive to deliver high quality service, improve systems, resilience, and security across the business.
Mar 10, 2023
Full time
MBS have an exciting opportunity for an experienced IT Director to join our Colnbrook based team delivering IT services and infrastructure across our UK and European locations.
With a strong focus on customer service, you will be leading the decision-making process for scope and delivery of services to both internal and external customers. You will be responsible for providing network connectivity and software services and ensuring delivery of a scalable, secure, and resilient service.
In this role, you will be responsible for understanding the needs and developing the architecture of the company's information technology operations and infrastructure, including the creation and implementation of IT strategy, processes, services, and solutions to our users and customers across the different business units.
Part of this role will be the development of a business service to resell network services and you should have some experience of working with customers and developing a revenue generating service.
As IT Director, you will work closely with the senior management team to identify and prioritise technology initiatives that align with the company's goals in a fast pace and growing business.
You will also be responsible for developing and managing the IT budget and ensuring that all IT projects are completed on time and within budget limits.
The successful candidate will be agile, strategic as well as a good leader and communicator across all levels of the business. They will have a genuine drive to deliver high quality service, improve systems, resilience, and security across the business.
Digital Product Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203411
Job Description
We’re looking for an experienced product manager to join our growing Digital Services Team.
You’ll join us at an exciting time to lead on developing the future vision for the Natural Resources Wales website, and help support our organisation’s priorities to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. From making sure businesses comply with environmental regulations and protect the Welsh environment to helping householders understand their flood risk. It’s also an important platform for other public bodies and used by policy makers access to the evidence needed to base their decision. And many more services in-between!
Working in a multidisciplinary team, you will take a user-centred design approach to continuously build, test and support the Natural Resources Wales digital platforms. Your role will be to identify and frame the problems and set priorities for the improvements of NRW digital products – mainly focused on the website and intranet.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Technical knowledge and understanding gained from career experience relevant to the role, or degree in relevant area.
Have substantial experience in product management, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Able to explain complex technical concepts in plain English
Experience of working as a product manager in a multi-disciplinary team (user-centred design and technical roles).
Budget and project management skills suitable for managing, or making a significant contribution to, projects involving the use of specialist contractors.
Experience of influencing strategies, development plans and work programmes of internal and external stakeholders.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
Persuasive and compelling presentation skills with an ability to be passionate advocate of your portfolio.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 09, 2022
Full time
Digital Product Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203411
Job Description
We’re looking for an experienced product manager to join our growing Digital Services Team.
You’ll join us at an exciting time to lead on developing the future vision for the Natural Resources Wales website, and help support our organisation’s priorities to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. From making sure businesses comply with environmental regulations and protect the Welsh environment to helping householders understand their flood risk. It’s also an important platform for other public bodies and used by policy makers access to the evidence needed to base their decision. And many more services in-between!
Working in a multidisciplinary team, you will take a user-centred design approach to continuously build, test and support the Natural Resources Wales digital platforms. Your role will be to identify and frame the problems and set priorities for the improvements of NRW digital products – mainly focused on the website and intranet.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Technical knowledge and understanding gained from career experience relevant to the role, or degree in relevant area.
Have substantial experience in product management, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Able to explain complex technical concepts in plain English
Experience of working as a product manager in a multi-disciplinary team (user-centred design and technical roles).
Budget and project management skills suitable for managing, or making a significant contribution to, projects involving the use of specialist contractors.
Experience of influencing strategies, development plans and work programmes of internal and external stakeholders.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
Persuasive and compelling presentation skills with an ability to be passionate advocate of your portfolio.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Jun 12, 2022
Full time
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
REPORTS TO :
The Database Manager reports to the Head of IT.
SUMMARY :
The Database Manager is responsible for the development, management and maintenance of the University’s administrative IT Systems including the interfaces with other systems. The Database Manager contributes to the IT Department’s strategic objectives and operational plan in relation to management information systems.
MAIN DUTIES :
The Database Manager’s main duties are to:
be responsible for the development, management and maintenance of the University’s administrative IT systems including the interfaces with other systems (PowerCampus, Blackboard, SharePoint, WordPress, Sage Snowdrop, AKERO, Argos, etc.;
perform systems analysis, documentation and programming activities as required in conjunction with other IT staff and users;
provide 1st / 2nd line support to users of the University’s management information systems;
liaise with departments to determine their needs and develop and deliver appropriate solutions;
collaborate with colleagues within the University in the maintenance of settings and processes in the University's student information and enterprise systems with an emphasis on data standards and consistency;
facilitate and participate in the testing/debugging of system upgrades and new functionality, and diagnose and resolve problems occurring in multiple software and database platforms;
develop the capability of integration between all systems including PowerCampus, Blackboard, the University’s Portal and any other platforms which require to interact with the University’s Databases and implement in line with business requirements;
contribute to the IT Department’s strategic objectives and operational plan in relation to management information systems;
produce and analyse responses to complex queries relating to PowerCampus and assist in the writing of reports as required;
coach faculty and staff on use of systems and business processing tools;
undertake special projects and development work as required;
adhere to and promote the university’s Health and Safety policies and procedures.
LOCATION :
The Database Manager is located at the Richmond Campus. The university is anticipating a change of location to a new site in South West London in 2022.
SPECIAL NOTE :
By the nature of the duties of this position, there may be a requirement for occasional evening and weekend work. A Disclosure and Barring Service check at the enhanced level is required for this position.
GENERAL :
The above responsibilities are subject to change at the discretion of the Head of IT and shall include other responsibilities as the Head of IT may from time-to-time assign. The Head of IT may also, at their discretion, reassign some of the above responsibilities. The Head of IT will work with the Database manager to co-ordinate work and resolve problems and will evaluate the Database Manager’s performance.
PERSON SPECIFICATION
ESSENTIAL :
proven skills and experience in the use of query languages, commercial reporting tools such as SQL Server Reporting Services to develop and produce complex reports and data analysis;
knowledge of legacy products such as Informix, Solaris and the ability to extract and transfer the information into current PowerCampus interface;
experience of 4GL or 3GL programming languages to extract and manipulate database information;
experience of working with from MS SQL Server 2008 to latest, MS Reporting and Integration Services and an understanding of MS SQL stored procedures, triggers and functions and all components of SSRS, SSAS and SSIS;
be able to liaise and communicate with current suppliers i.e. Ellucian PowerCampus, Sage, Blackboard, etc., and be the technical contact for any projects involving the optimization of current business critical systems
an understanding of business systems and processes in a higher education environment;
excellent written and oral analysis and presentation skills, including the ability to convey complex ideas and data in a concise, actionable form;
strong organisation and time management skills;
the ability to build effective working relationships with a wide range of University users and external stakeholders;
experience in coaching others;
ability to grasp new concepts quickly and to work quickly and accurately;
able to work as part of a team, while taking sole responsibility for areas of a project;
able to maintain strict confidentiality of sensitive data and information;
a relevant degree or equivalent qualification or work experience.
DESIRABLE :
Experience in:
using Ellucian’s PowerCampus or a similar student information system;
NET, ADO.NET, ASP.NET, LINQ, T-SQL; PHP, C#, Java
database design and object relational mapping and performance tuning;
designing and providing training on reporting and business processing tools;
project management using PRINCE2 or similar.
Blackboard, SharePoint, WordPress, O365, version control systems
LIST OF SPECIFIC PROJECTS:
Transfer old Student Record System into current PowerCampus (PC) interface
Upgrade current MS OS 2008 R2 database servers to latest possible and transfer Power Campus
Liaise with Ellucian the software update of PowerCampus to ver. 8.6 and plan for staged upgrade to current ver. 9.2
Liaise with Marketing to help integration of PC and AKERO
Liaise with Finance to move away from PC financial customizations and transfer any student billing functionalities to PS Financials
Liaise with Infosilem to upgrade Argos and Timetabler to latest versions
Liaise with HR to scope and support upgrade of current platform
Aug 26, 2021
Full time
REPORTS TO :
The Database Manager reports to the Head of IT.
SUMMARY :
The Database Manager is responsible for the development, management and maintenance of the University’s administrative IT Systems including the interfaces with other systems. The Database Manager contributes to the IT Department’s strategic objectives and operational plan in relation to management information systems.
MAIN DUTIES :
The Database Manager’s main duties are to:
be responsible for the development, management and maintenance of the University’s administrative IT systems including the interfaces with other systems (PowerCampus, Blackboard, SharePoint, WordPress, Sage Snowdrop, AKERO, Argos, etc.;
perform systems analysis, documentation and programming activities as required in conjunction with other IT staff and users;
provide 1st / 2nd line support to users of the University’s management information systems;
liaise with departments to determine their needs and develop and deliver appropriate solutions;
collaborate with colleagues within the University in the maintenance of settings and processes in the University's student information and enterprise systems with an emphasis on data standards and consistency;
facilitate and participate in the testing/debugging of system upgrades and new functionality, and diagnose and resolve problems occurring in multiple software and database platforms;
develop the capability of integration between all systems including PowerCampus, Blackboard, the University’s Portal and any other platforms which require to interact with the University’s Databases and implement in line with business requirements;
contribute to the IT Department’s strategic objectives and operational plan in relation to management information systems;
produce and analyse responses to complex queries relating to PowerCampus and assist in the writing of reports as required;
coach faculty and staff on use of systems and business processing tools;
undertake special projects and development work as required;
adhere to and promote the university’s Health and Safety policies and procedures.
LOCATION :
The Database Manager is located at the Richmond Campus. The university is anticipating a change of location to a new site in South West London in 2022.
SPECIAL NOTE :
By the nature of the duties of this position, there may be a requirement for occasional evening and weekend work. A Disclosure and Barring Service check at the enhanced level is required for this position.
GENERAL :
The above responsibilities are subject to change at the discretion of the Head of IT and shall include other responsibilities as the Head of IT may from time-to-time assign. The Head of IT may also, at their discretion, reassign some of the above responsibilities. The Head of IT will work with the Database manager to co-ordinate work and resolve problems and will evaluate the Database Manager’s performance.
PERSON SPECIFICATION
ESSENTIAL :
proven skills and experience in the use of query languages, commercial reporting tools such as SQL Server Reporting Services to develop and produce complex reports and data analysis;
knowledge of legacy products such as Informix, Solaris and the ability to extract and transfer the information into current PowerCampus interface;
experience of 4GL or 3GL programming languages to extract and manipulate database information;
experience of working with from MS SQL Server 2008 to latest, MS Reporting and Integration Services and an understanding of MS SQL stored procedures, triggers and functions and all components of SSRS, SSAS and SSIS;
be able to liaise and communicate with current suppliers i.e. Ellucian PowerCampus, Sage, Blackboard, etc., and be the technical contact for any projects involving the optimization of current business critical systems
an understanding of business systems and processes in a higher education environment;
excellent written and oral analysis and presentation skills, including the ability to convey complex ideas and data in a concise, actionable form;
strong organisation and time management skills;
the ability to build effective working relationships with a wide range of University users and external stakeholders;
experience in coaching others;
ability to grasp new concepts quickly and to work quickly and accurately;
able to work as part of a team, while taking sole responsibility for areas of a project;
able to maintain strict confidentiality of sensitive data and information;
a relevant degree or equivalent qualification or work experience.
DESIRABLE :
Experience in:
using Ellucian’s PowerCampus or a similar student information system;
NET, ADO.NET, ASP.NET, LINQ, T-SQL; PHP, C#, Java
database design and object relational mapping and performance tuning;
designing and providing training on reporting and business processing tools;
project management using PRINCE2 or similar.
Blackboard, SharePoint, WordPress, O365, version control systems
LIST OF SPECIFIC PROJECTS:
Transfer old Student Record System into current PowerCampus (PC) interface
Upgrade current MS OS 2008 R2 database servers to latest possible and transfer Power Campus
Liaise with Ellucian the software update of PowerCampus to ver. 8.6 and plan for staged upgrade to current ver. 9.2
Liaise with Marketing to help integration of PC and AKERO
Liaise with Finance to move away from PC financial customizations and transfer any student billing functionalities to PS Financials
Liaise with Infosilem to upgrade Argos and Timetabler to latest versions
Liaise with HR to scope and support upgrade of current platform
Cambridge Institute for Sustainability Leadership
Cambridge, Cambridgeshire
Senior Project Manager, Innovation Team Salary: £33,966 - £44,263 Vacancy Reference: EN41250 Closing Date: 12th May 2024 Are you a talented and creative individual with expertise in project and task management, and the ability to get the best out of a team of diverse stakeholders? Do you have a proven track record of supporting aspiring startups, engaging various stakeholders of the innovation ecosystem, designing and developing knowledge & content that delivers real impact? And do you want to contribute to our mission to create a more sustainable economy? Achieving sustainability is the greatest challenge of our time, and bold and collaborative leadership will be crucial for meeting this challenge successfully. The University of Cambridge Institute for Sustainability Leadership (CISL) is a globally influential institute within the University of Cambridge working on a mission to develop the leadership capabilities we need to accelerate sustainability solutions and build movements for impact. CISL's Innovation team (Canopy and Accelerator) catalyses entrepreneurial leadership to accelerate sustainable solutions to global challenges. You will be part of the team that supports and incubates purpose-led entrepreneurs to accelerate the impact of their sustainable ventures, as well as partners with major organisations (multinational corporates, financial institutes, international agencies etc.) and harness innovation as an integral part of global sustainability transformation. The role If you can apply your experience and skills to help us accelerate sustainability innovation at scale and speed, then we can offer you a unique opportunity in managing various catalytic projects, building a network of change agents, and creating innovative content & thought leadership on system innovation. This role will be a key part to planning, delivering, and evaluating our programmes, assisting the Programme Manager/ Programme Director in the programmes' design, communication, event organising and execution, and conducting innovation related research. The role will include the day-to-day management of a varied range of projects, including financial planning, contract management and liaising with clients and suppliers. Key skills and experience required: • Educated to degree level or equivalent relevant professional experience.• Experience of project management, financial planning and delivery, to a high quality within budgets and agreed timeframes.• Excellent written and verbal communication skills and ability to make complex content accessible to a wide range of audiences.• High level of competence across standard Microsoft software packages and virtual conferencing tools.• Ability to coordinate and manage work within a fast-growing team and cross-functional teams, often under time pressure, with overlapping deadlines.• Ability to build and maintain excellent relationships with colleagues, clients and other external stakeholders.• A demonstrable interest in sustainability innovation, entrepreneurship, creative thinking with growth mindset, and a commitment to the values that underpin CISLs work. What you'll receive: • 41 days annual leave (inc bank holidays). • Working 37 hours per week - Hybrid/ flexible working considered • Excellent benefits including a generous pension scheme, discount portal, cycle to work scheme, access to the University accommodation service, relocation support, employee assistance programme, family friendly policies along with many more. • Extensive development opportunities. This post is permanent, full-time on a hybrid working basis with at least 2 days in our award-winning Cambridge office. To apply, access full details of the vacancy including the Further Information document, please visit our job board via the 'Apply' button. If you have any questions about this vacancy or the application process, please contact the CISL Human Resources Team. Please quote reference EN41250 on your application and in any correspondence about this vacancy. We look forward to hearing from you!
Apr 28, 2024
Full time
Senior Project Manager, Innovation Team Salary: £33,966 - £44,263 Vacancy Reference: EN41250 Closing Date: 12th May 2024 Are you a talented and creative individual with expertise in project and task management, and the ability to get the best out of a team of diverse stakeholders? Do you have a proven track record of supporting aspiring startups, engaging various stakeholders of the innovation ecosystem, designing and developing knowledge & content that delivers real impact? And do you want to contribute to our mission to create a more sustainable economy? Achieving sustainability is the greatest challenge of our time, and bold and collaborative leadership will be crucial for meeting this challenge successfully. The University of Cambridge Institute for Sustainability Leadership (CISL) is a globally influential institute within the University of Cambridge working on a mission to develop the leadership capabilities we need to accelerate sustainability solutions and build movements for impact. CISL's Innovation team (Canopy and Accelerator) catalyses entrepreneurial leadership to accelerate sustainable solutions to global challenges. You will be part of the team that supports and incubates purpose-led entrepreneurs to accelerate the impact of their sustainable ventures, as well as partners with major organisations (multinational corporates, financial institutes, international agencies etc.) and harness innovation as an integral part of global sustainability transformation. The role If you can apply your experience and skills to help us accelerate sustainability innovation at scale and speed, then we can offer you a unique opportunity in managing various catalytic projects, building a network of change agents, and creating innovative content & thought leadership on system innovation. This role will be a key part to planning, delivering, and evaluating our programmes, assisting the Programme Manager/ Programme Director in the programmes' design, communication, event organising and execution, and conducting innovation related research. The role will include the day-to-day management of a varied range of projects, including financial planning, contract management and liaising with clients and suppliers. Key skills and experience required: • Educated to degree level or equivalent relevant professional experience.• Experience of project management, financial planning and delivery, to a high quality within budgets and agreed timeframes.• Excellent written and verbal communication skills and ability to make complex content accessible to a wide range of audiences.• High level of competence across standard Microsoft software packages and virtual conferencing tools.• Ability to coordinate and manage work within a fast-growing team and cross-functional teams, often under time pressure, with overlapping deadlines.• Ability to build and maintain excellent relationships with colleagues, clients and other external stakeholders.• A demonstrable interest in sustainability innovation, entrepreneurship, creative thinking with growth mindset, and a commitment to the values that underpin CISLs work. What you'll receive: • 41 days annual leave (inc bank holidays). • Working 37 hours per week - Hybrid/ flexible working considered • Excellent benefits including a generous pension scheme, discount portal, cycle to work scheme, access to the University accommodation service, relocation support, employee assistance programme, family friendly policies along with many more. • Extensive development opportunities. This post is permanent, full-time on a hybrid working basis with at least 2 days in our award-winning Cambridge office. To apply, access full details of the vacancy including the Further Information document, please visit our job board via the 'Apply' button. If you have any questions about this vacancy or the application process, please contact the CISL Human Resources Team. Please quote reference EN41250 on your application and in any correspondence about this vacancy. We look forward to hearing from you!
Tribal is a Total Experience agency. Thinking beyond the established customer experience, we work with brands to consider the total experience - online, offline, and internal engagement and processes and create products, services, and comms that people love. Exploring the intersection between brands, technology, and real life, we develop ideas that connect with culture and uncover compelling ways that technology can add value to real people's lives while delivering returns to our clients. The Senior Developer is the development go-to person for any team. Your expertise will be sought in requirement assessments, technical implementation planning and development best practices. You have a solution mindset, who can estimates tasks and strives to complete projects on time.In this position, the Senior Developer will collaborate with the Tech Leads, Architects and Directors to design, develop, and deliver applications with correctly applied patterns and system architecture. The Developer will be responsible to ensure the successful involvement of Quality Assurance and DevOps team members in order to deliver a high quality, maintainable code base into the client's production environments. This is a 'hands-on' position that requires collaboration in design, and code leadership in development, as well as the ability to mentor the team in Java/ J2EE technologies, support in tool use, and development process improvement. You Will: Be responsible for various aspects of designing, developing, and maintaining the server-side of web applications and APIs utilising Java / Spring Boot. Collaborate with cross-functional teams, including Developers, Tech Leads, Technical Architects and Project Managers to design scalable and efficient backend architectures. Evaluate and select appropriate technologies, frameworks, and tools for backend development based on the project requirements. Review code written by other developers and provide constructive feedback to ensure code quality and adherence to best practices. Mentor and guide junior developers on coding standards and best practices. Identify and address performance bottlenecks in the backend code, databases, and infrastructure to improve application speed and efficiency. Implement security measures to protect data and ensure compliance with industry standards and best practices such as GDPR. Develop and execute unit tests, integration tests, and automated test scripts to ensure the reliability and stability of backend services. Participate in the deployment and monitoring of applications with the DevOps team. Design and optimise databases, write efficient complex queries, and ensure data integrity and consistency (SQL). Create and maintain APIs (Application Programming Interfaces) for frontend clients, mobile apps, and external services. Create and maintain technical documentation for the applications, APIs, and infrastructure. Investigate and resolve issues and bugs reported by users or identified through testing and monitoring. You Have: Technical Expertise as a Senior Backend Developer. Experience with Java 8/11,17+, Java Streams, Java Collections, Spring Boot, Hibernate, Groovy, SQL, Artifactory. Experience with Git, Jenkins and command line tools for helper tools development, use package managers (maven, pip), debugging and unit testing. Experience with version control such as Git and GitHub to manage codebase changes and collaborate effectively with other team members across global markets. Experience with the Atlassian suite of tools - Jira, Bitbucket, Confluence, etc. Knowledge of common development best practices (e.g., TDD, agile). Experience with modern CI/CD workflows. Multi-project commercial experience with relevant tools such as >Java11 (OpenJDK), Docker, Kubernetes, Maven, Jenkins, NVM, RESTful APIs, ActiveMQ or similar. The ability to communicate effectively and proactively with team members, stakeholders, and clients to understand requirements and provide updates on project progress. You May Have: Experience with AWS Lambda, EC2, ECS, EKS, ECR, SQS, REST, EKS, ActiveMQ, Docker, Kubernetes, NodeJS, Maven, Jenkins, OSGi, PostgreSQL, MySQL. Experience working in an agency environment. The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week. The ask stems from our want to: Strengthen opportunity for continuous learning Improve collaboration and team relationships. Increase employee engagement This hybrid model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly. CM Liquid Talent is still an option for roles approved to be 100% remote.
Apr 28, 2024
Full time
Tribal is a Total Experience agency. Thinking beyond the established customer experience, we work with brands to consider the total experience - online, offline, and internal engagement and processes and create products, services, and comms that people love. Exploring the intersection between brands, technology, and real life, we develop ideas that connect with culture and uncover compelling ways that technology can add value to real people's lives while delivering returns to our clients. The Senior Developer is the development go-to person for any team. Your expertise will be sought in requirement assessments, technical implementation planning and development best practices. You have a solution mindset, who can estimates tasks and strives to complete projects on time.In this position, the Senior Developer will collaborate with the Tech Leads, Architects and Directors to design, develop, and deliver applications with correctly applied patterns and system architecture. The Developer will be responsible to ensure the successful involvement of Quality Assurance and DevOps team members in order to deliver a high quality, maintainable code base into the client's production environments. This is a 'hands-on' position that requires collaboration in design, and code leadership in development, as well as the ability to mentor the team in Java/ J2EE technologies, support in tool use, and development process improvement. You Will: Be responsible for various aspects of designing, developing, and maintaining the server-side of web applications and APIs utilising Java / Spring Boot. Collaborate with cross-functional teams, including Developers, Tech Leads, Technical Architects and Project Managers to design scalable and efficient backend architectures. Evaluate and select appropriate technologies, frameworks, and tools for backend development based on the project requirements. Review code written by other developers and provide constructive feedback to ensure code quality and adherence to best practices. Mentor and guide junior developers on coding standards and best practices. Identify and address performance bottlenecks in the backend code, databases, and infrastructure to improve application speed and efficiency. Implement security measures to protect data and ensure compliance with industry standards and best practices such as GDPR. Develop and execute unit tests, integration tests, and automated test scripts to ensure the reliability and stability of backend services. Participate in the deployment and monitoring of applications with the DevOps team. Design and optimise databases, write efficient complex queries, and ensure data integrity and consistency (SQL). Create and maintain APIs (Application Programming Interfaces) for frontend clients, mobile apps, and external services. Create and maintain technical documentation for the applications, APIs, and infrastructure. Investigate and resolve issues and bugs reported by users or identified through testing and monitoring. You Have: Technical Expertise as a Senior Backend Developer. Experience with Java 8/11,17+, Java Streams, Java Collections, Spring Boot, Hibernate, Groovy, SQL, Artifactory. Experience with Git, Jenkins and command line tools for helper tools development, use package managers (maven, pip), debugging and unit testing. Experience with version control such as Git and GitHub to manage codebase changes and collaborate effectively with other team members across global markets. Experience with the Atlassian suite of tools - Jira, Bitbucket, Confluence, etc. Knowledge of common development best practices (e.g., TDD, agile). Experience with modern CI/CD workflows. Multi-project commercial experience with relevant tools such as >Java11 (OpenJDK), Docker, Kubernetes, Maven, Jenkins, NVM, RESTful APIs, ActiveMQ or similar. The ability to communicate effectively and proactively with team members, stakeholders, and clients to understand requirements and provide updates on project progress. You May Have: Experience with AWS Lambda, EC2, ECS, EKS, ECR, SQS, REST, EKS, ActiveMQ, Docker, Kubernetes, NodeJS, Maven, Jenkins, OSGi, PostgreSQL, MySQL. Experience working in an agency environment. The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week. The ask stems from our want to: Strengthen opportunity for continuous learning Improve collaboration and team relationships. Increase employee engagement This hybrid model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly. CM Liquid Talent is still an option for roles approved to be 100% remote.
Senior Software Engineer Department: Engineering Employment Type: Full Time Location: London, UK Reporting To: Steve Hornsey Description Do you want to be part of the future of value transfer? Are you excited about solving problems that have never been solved before? Are you looking for a values-led company, which cares about the growth of its employees? Elliptic is looking for a software engineer to join our product-engineering organisation who can help develop our application suite to better support new and existing blockchain analysis products. We offer a number of products and services that sit on top of a common big-data analytics platform. They cover features like customizable risk scoring algorithms through to reporting dashboards and API only user journeys. The products we make have an impact on thousands of people around the world and enable the legitimate use of cryptocurrencies. This opportunity is to join the Applications team who are building our flagship APIs and UIs in multiple initiatives to provide the best, real-time and high availability (thousands of requests in each seconds) intelligence to our customers. Key Responsibilities The impact you will have: Our product engineering team takes all of the blockchain intelligence that our platform provides and turns it into valuable products that make our customers' lives easier and protect them from financial crime. You will join a growing team of experienced and passionate engineers that are not afraid to fail and enjoy tackling difficult problems head on. Openness is one of our core values at Elliptic and nowhere is this more evident than in our engineering teams where we strongly encourage engineers to challenge convention and find unique and innovative solutions to our customers' problems. You will quickly be able to see your impact on the wider business as we value lean thinking and getting our ideas to market early and often. What you will do: Write beautiful code and tests for both front- and back -end with a little more interest toward the backend. Think about how to solve hard problems and weigh up the pros and cons of different approaches against a variety of requirements with an understanding of the difference between the perfect and the possible Build infrastructure and take advantage of cutting-edge cloud technology to spend less time writing mundane code and more time thinking about our customers problems Enjoy discussing problems and solutions openly with stakeholders from across the business Take responsibility for the code that you write and see it through from PR to production and aftercare - with a "You build it, You run it" mentality Contribute to iterations on our development processes and practices, bringing your own experiences and opinions to the table Skills, Knowledge & Expertise You will be a great fit here if you: Take pleasure from writing clean code and see tests as core to software engineering Use data to make decisions about what to build and how to iterate Are not afraid to fail, experiment often, and learn quickly Are keen to learn new technologies and challenge existing tools, methodologies, and processes You care strongly about API reliability and understand the impact that downtime can cause a company's customers Are happy to take ownership of applications and services, and drive continual improvement Are keen to proactively seek opinion of the relevant chapter and fellow engineers Our ideal candidate has: Experience working on modern Javascript UI applications (React/Redux are preferred) and Node.js APIs, ideally using Typescript An understanding of different non-functional requirements (e.g. scalability, reliability, performance) and how to factor in these requirements to writing software Used DataDog or equivalent to monitor highly observable systems in Production Have optimised performance issues in both non relational and relational databases Experience with Amazon services such as DynamoDB, Kinesis, Lambda, ECS/ECR, Opensearch (or Elasticsearch) Bonus Points for: Experience working with Terraform An Interest or experience working with Kubernetes An interest in cryptocurrency and/or blockchain technology Benefits Hybrid working and the option to work from almost anywhere for up to 90 days per year £500 Remote working budget to set up your home office space $1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development LinkedIn Learning subscription. Holidays: 25 days of annual leave + bank holidays An extra day for your birthday Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave and leave. Private Health Insurance - we use Vitality! Full access to Spill Mental Health Support Life Assurance: we hope you will never need this - but our cover is for 4 times your salary to your beneficiaries £100 Crypto for you! Cycle to Work Scheme
Apr 28, 2024
Full time
Senior Software Engineer Department: Engineering Employment Type: Full Time Location: London, UK Reporting To: Steve Hornsey Description Do you want to be part of the future of value transfer? Are you excited about solving problems that have never been solved before? Are you looking for a values-led company, which cares about the growth of its employees? Elliptic is looking for a software engineer to join our product-engineering organisation who can help develop our application suite to better support new and existing blockchain analysis products. We offer a number of products and services that sit on top of a common big-data analytics platform. They cover features like customizable risk scoring algorithms through to reporting dashboards and API only user journeys. The products we make have an impact on thousands of people around the world and enable the legitimate use of cryptocurrencies. This opportunity is to join the Applications team who are building our flagship APIs and UIs in multiple initiatives to provide the best, real-time and high availability (thousands of requests in each seconds) intelligence to our customers. Key Responsibilities The impact you will have: Our product engineering team takes all of the blockchain intelligence that our platform provides and turns it into valuable products that make our customers' lives easier and protect them from financial crime. You will join a growing team of experienced and passionate engineers that are not afraid to fail and enjoy tackling difficult problems head on. Openness is one of our core values at Elliptic and nowhere is this more evident than in our engineering teams where we strongly encourage engineers to challenge convention and find unique and innovative solutions to our customers' problems. You will quickly be able to see your impact on the wider business as we value lean thinking and getting our ideas to market early and often. What you will do: Write beautiful code and tests for both front- and back -end with a little more interest toward the backend. Think about how to solve hard problems and weigh up the pros and cons of different approaches against a variety of requirements with an understanding of the difference between the perfect and the possible Build infrastructure and take advantage of cutting-edge cloud technology to spend less time writing mundane code and more time thinking about our customers problems Enjoy discussing problems and solutions openly with stakeholders from across the business Take responsibility for the code that you write and see it through from PR to production and aftercare - with a "You build it, You run it" mentality Contribute to iterations on our development processes and practices, bringing your own experiences and opinions to the table Skills, Knowledge & Expertise You will be a great fit here if you: Take pleasure from writing clean code and see tests as core to software engineering Use data to make decisions about what to build and how to iterate Are not afraid to fail, experiment often, and learn quickly Are keen to learn new technologies and challenge existing tools, methodologies, and processes You care strongly about API reliability and understand the impact that downtime can cause a company's customers Are happy to take ownership of applications and services, and drive continual improvement Are keen to proactively seek opinion of the relevant chapter and fellow engineers Our ideal candidate has: Experience working on modern Javascript UI applications (React/Redux are preferred) and Node.js APIs, ideally using Typescript An understanding of different non-functional requirements (e.g. scalability, reliability, performance) and how to factor in these requirements to writing software Used DataDog or equivalent to monitor highly observable systems in Production Have optimised performance issues in both non relational and relational databases Experience with Amazon services such as DynamoDB, Kinesis, Lambda, ECS/ECR, Opensearch (or Elasticsearch) Bonus Points for: Experience working with Terraform An Interest or experience working with Kubernetes An interest in cryptocurrency and/or blockchain technology Benefits Hybrid working and the option to work from almost anywhere for up to 90 days per year £500 Remote working budget to set up your home office space $1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development LinkedIn Learning subscription. Holidays: 25 days of annual leave + bank holidays An extra day for your birthday Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave and leave. Private Health Insurance - we use Vitality! Full access to Spill Mental Health Support Life Assurance: we hope you will never need this - but our cover is for 4 times your salary to your beneficiaries £100 Crypto for you! Cycle to Work Scheme
Major Incident & Problem Manager MI / Problem Manager Location: Hybrid (Hemel Hempstead-based with a 10% office / 90% remote working split) Competitive Salary + Bonus and Benefits Are you a Major Incident or Problem Manager looking for a new role in an exciting and rewarding environment? At Haven, we are using technology to shape the UK holiday market and our Technology Services team is at the forefront of delivering exceptional IT solutions and support across a vast landscape. As we continue to grow and evolve, we're seeking a dedicated MI / Problem Manager to join our team. This is a new, full-time position that offers a unique opportunity to significantly impact our IT infrastructure's health and stability. Your Opportunity: As an MI / Problem Manager, you will play a pivotal role in managing and resolving problems within Haven's IT infrastructure and technology systems. Your primary goal is to minimize the impact of incidents, prevent future occurrences, and maintain the reliability of our technology services. This role combines technical expertise, analytical skills, and effective communication to address and prevent recurring issues, ensuring the stability of Haven's technology environment. What We'd Like You to Bring: Key Responsibilities: - Proactively identify potential problems through trend analysis, incident reviews, and monitoring system performance. - Conduct thorough root cause analysis for identified problems to understand underlying issues. - Maintain a comprehensive problem management database, documenting all identified problems, their root causes, and resolution steps. - Prioritise problems based on their impact on business operations and services. - Work on strategies to prevent the recurrence of known problems and define and track KPIs to measure problem management success. Essential Skills and Experience: - Understanding of IT and park infrastructure, including hardware, software, networks, and servers. - Familiarity with various operating systems (Windows, Linux, Unix) and their configurations. - Knowledge of IT security principles, incident management, and change management. - Ability to analyse data, trends, patterns, and correlations to identify potential problems. - Strong communication skills, capable of conveying technical information clearly to both technical and non-technical stakeholders. - Basic project management skills, prior experience in incident management, and conducting root cause analysis. - Practical experience with ITSM tools ( , ServiceNow, Jira). Desirable Skills: - Conflict management and negotiation skills. - Understanding of a wide range of technology architectures and operations, including public cloud. - Experience in major incident management in cloud environments and security incident management. What's In It For You? - Holiday allowance that rises with service, plus a 'Holiday Buy Scheme' - Annual bonus - 20% discount on both Haven and Warner Hotels holiday for you, family and friends - Comprehensive wellbeing support - Access to the Bourne Leisure corporate box at the O2 Arena ,London - Exclusive discounts with corporate partners - Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees - Enhanced family friendly policies and pay (eligibility criteria applied) Who are we? We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What's it like to work with us? Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events. What can you expect during the recruitment process? The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require,
Apr 27, 2024
Full time
Major Incident & Problem Manager MI / Problem Manager Location: Hybrid (Hemel Hempstead-based with a 10% office / 90% remote working split) Competitive Salary + Bonus and Benefits Are you a Major Incident or Problem Manager looking for a new role in an exciting and rewarding environment? At Haven, we are using technology to shape the UK holiday market and our Technology Services team is at the forefront of delivering exceptional IT solutions and support across a vast landscape. As we continue to grow and evolve, we're seeking a dedicated MI / Problem Manager to join our team. This is a new, full-time position that offers a unique opportunity to significantly impact our IT infrastructure's health and stability. Your Opportunity: As an MI / Problem Manager, you will play a pivotal role in managing and resolving problems within Haven's IT infrastructure and technology systems. Your primary goal is to minimize the impact of incidents, prevent future occurrences, and maintain the reliability of our technology services. This role combines technical expertise, analytical skills, and effective communication to address and prevent recurring issues, ensuring the stability of Haven's technology environment. What We'd Like You to Bring: Key Responsibilities: - Proactively identify potential problems through trend analysis, incident reviews, and monitoring system performance. - Conduct thorough root cause analysis for identified problems to understand underlying issues. - Maintain a comprehensive problem management database, documenting all identified problems, their root causes, and resolution steps. - Prioritise problems based on their impact on business operations and services. - Work on strategies to prevent the recurrence of known problems and define and track KPIs to measure problem management success. Essential Skills and Experience: - Understanding of IT and park infrastructure, including hardware, software, networks, and servers. - Familiarity with various operating systems (Windows, Linux, Unix) and their configurations. - Knowledge of IT security principles, incident management, and change management. - Ability to analyse data, trends, patterns, and correlations to identify potential problems. - Strong communication skills, capable of conveying technical information clearly to both technical and non-technical stakeholders. - Basic project management skills, prior experience in incident management, and conducting root cause analysis. - Practical experience with ITSM tools ( , ServiceNow, Jira). Desirable Skills: - Conflict management and negotiation skills. - Understanding of a wide range of technology architectures and operations, including public cloud. - Experience in major incident management in cloud environments and security incident management. What's In It For You? - Holiday allowance that rises with service, plus a 'Holiday Buy Scheme' - Annual bonus - 20% discount on both Haven and Warner Hotels holiday for you, family and friends - Comprehensive wellbeing support - Access to the Bourne Leisure corporate box at the O2 Arena ,London - Exclusive discounts with corporate partners - Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees - Enhanced family friendly policies and pay (eligibility criteria applied) Who are we? We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What's it like to work with us? Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events. What can you expect during the recruitment process? The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require,
RHA Recruitment Solutions has partnered with an expanding technical client, who specialise within the telecommunications market as they look to build an outstanding sales team. As Head of Sales and part of the senior management team, you will be responsible for identifying new business opportunities, developing sales strategies whilst also managing existing business. As a solutions business, you will work in partnership with a range of customers, and an experienced design team, to offer a range of solutions to help develop products and services, to improve efficiencies and processes. Key responsibilities will include, but not be limited to:- Conducting market research to identify potential customers and business opportunities Building and maintaining strong relationships with prospective and existing customers, some of whom require a more collaborative relationship than others. Developing and executing sales strategies to meet revenue targets Creating a technical sales team and managing on product knowledge and sales techniques Analysing sales data and forecasting future sales projections Collaborating with cross-functional teams including design, finance, and operations to offer the best solutions availalbe. Negotiating and finalising contracts with customers, many of whom are multi million pound turnover businesses. Attending industry events, conferences, and networking opportunities to expand business connections. The role requires a strong technical background combined with excellent sales, communication and leadership skills, to draw sales from a diverse range of potential revenue streams. You will need to be extremely structured in your approach to allow the "spinning of many plates" and prioritising the need of new business activity over account management. Typical qualifications include a bachelor's degree in a technical field such as engineering or computer science, along with prior experience in technical sales or business development roles. The ability to understand complex technical issues and work with customers to offer workable propositions is crucial for success in this position. This is a wonderful opportunity to develop a well rewarded career, surrounded by an extremely supportive Managing Director and dedicated team who will work hard to ensure the solutions you offer, are delivered to the satisfaction of a range of customers. Applications are welcome from candidates living throughout the UK, however initially, there will be a requirement to spend time in Staffordshire based offices and travel across the UK, to meet and support the customer base. All applications will be treated in the strictest confidence. For further details, please contact RHA Recruitment Solutions
Apr 27, 2024
Full time
RHA Recruitment Solutions has partnered with an expanding technical client, who specialise within the telecommunications market as they look to build an outstanding sales team. As Head of Sales and part of the senior management team, you will be responsible for identifying new business opportunities, developing sales strategies whilst also managing existing business. As a solutions business, you will work in partnership with a range of customers, and an experienced design team, to offer a range of solutions to help develop products and services, to improve efficiencies and processes. Key responsibilities will include, but not be limited to:- Conducting market research to identify potential customers and business opportunities Building and maintaining strong relationships with prospective and existing customers, some of whom require a more collaborative relationship than others. Developing and executing sales strategies to meet revenue targets Creating a technical sales team and managing on product knowledge and sales techniques Analysing sales data and forecasting future sales projections Collaborating with cross-functional teams including design, finance, and operations to offer the best solutions availalbe. Negotiating and finalising contracts with customers, many of whom are multi million pound turnover businesses. Attending industry events, conferences, and networking opportunities to expand business connections. The role requires a strong technical background combined with excellent sales, communication and leadership skills, to draw sales from a diverse range of potential revenue streams. You will need to be extremely structured in your approach to allow the "spinning of many plates" and prioritising the need of new business activity over account management. Typical qualifications include a bachelor's degree in a technical field such as engineering or computer science, along with prior experience in technical sales or business development roles. The ability to understand complex technical issues and work with customers to offer workable propositions is crucial for success in this position. This is a wonderful opportunity to develop a well rewarded career, surrounded by an extremely supportive Managing Director and dedicated team who will work hard to ensure the solutions you offer, are delivered to the satisfaction of a range of customers. Applications are welcome from candidates living throughout the UK, however initially, there will be a requirement to spend time in Staffordshire based offices and travel across the UK, to meet and support the customer base. All applications will be treated in the strictest confidence. For further details, please contact RHA Recruitment Solutions
Six Degrees is a leading secure, integrated cloud services provider, where everyone is welcome. We believe success lies in harnessing a truly diverse and inclusive culture. Our business protects UK organisations with the goal of enabling them to operate effectively and securely in the cloud, by giving them secure platforms to innovate and grow. We support our customers on their digital transformation journey regardless of their maturity. Our vision is to be the UK's number one provider of secure, integrated cloud services to the small to mid-size market. The 24/7 Senior Senior Technical Support Engineers serve as the primary escalation point for the Managed Services Engineers in various ITIL disciplines, particularly focusing on incident & change work. They are tasked with overseeing the main delivery areas as instructed by the Managed Services Manager, and also provide guidance and support to the rest of the team. The role is based in our datacentre in Studley on a rotational basis of 4 days on and 4 days off, alternating between day and night shifts. You will be responsible for overseeing a team of 3-4 Engineers who work on both Connectivity and Server Infrastructure. If you have got expertise in technologies, such as Network/Firewalls routing and switching (Juniper, Palo Alto, Fortinet, Cisco), Infrastructure (Windows Server, AD, RDS, O365), Virtualisation (Citrix, VMware), or Cloud (Microsoft Azure), then this could be the perfect role for you! Whilst we appreciate that you may not have all iof the network/ firewall routing and switching, virtualisation experience we welcome applications from candidates who want to take the next step in their career. We have fantastic learning and development iniaitives, the care and expertise within the business to help you develop in your career with us. Our benefits include: Shift Allowance £7,500 25 days holiday & your birthday off Pension Holiday Trading Scheme - Buy/sell a maximum of 4 days leave. Employee Referral Scheme - A referral fee for any successful referrals that join Six Degrees. Group Life Assurance. Private Medical Insurance. Employee Assistance Programme. Eye Care Vouchers. Travel Insurance. Health Cash Plan. Six Degrees is not interested in paying lip-service to diversity and inclusion, just observing our statutory duties. We work to continually re-affirm our commitment to cultivating a workplace and society that embraces and vigorously defends equity, diversity and inclusion. This includes all aspects of recruitment and employment - our recruitment and selection processes are open and fair, and we will always consider any reasonable adjustments or flexible working requirements. We are also an active member of the Employers Network for Equality and Inclusion (ENEI) who support us on this journey. Our recruitment process: We don't like to have lengthy recruitment processes here at Six Degrees as it's more important for us that you have the opportunity to meet with people you'll work alongside. We will review all of our applications in detail and our Talent Acquisition team will arrange a telephone or video call if your background and experiences fit what we're looking. All being well, you will be invited to attend a behavioural interview with your line manager and members of the team to talk through your fit for the role in detail and explain more about Six Degrees. Some of our positions are so important to the business that we'll invite you back for a second and final interview, where you'll be asked to complete a role-specific activity. After your final stage in the assessment process, we will confirm the outcome and hopefully welcome you to the Six Degrees family! Apply today at 6dg.co.uk.
Apr 27, 2024
Full time
Six Degrees is a leading secure, integrated cloud services provider, where everyone is welcome. We believe success lies in harnessing a truly diverse and inclusive culture. Our business protects UK organisations with the goal of enabling them to operate effectively and securely in the cloud, by giving them secure platforms to innovate and grow. We support our customers on their digital transformation journey regardless of their maturity. Our vision is to be the UK's number one provider of secure, integrated cloud services to the small to mid-size market. The 24/7 Senior Senior Technical Support Engineers serve as the primary escalation point for the Managed Services Engineers in various ITIL disciplines, particularly focusing on incident & change work. They are tasked with overseeing the main delivery areas as instructed by the Managed Services Manager, and also provide guidance and support to the rest of the team. The role is based in our datacentre in Studley on a rotational basis of 4 days on and 4 days off, alternating between day and night shifts. You will be responsible for overseeing a team of 3-4 Engineers who work on both Connectivity and Server Infrastructure. If you have got expertise in technologies, such as Network/Firewalls routing and switching (Juniper, Palo Alto, Fortinet, Cisco), Infrastructure (Windows Server, AD, RDS, O365), Virtualisation (Citrix, VMware), or Cloud (Microsoft Azure), then this could be the perfect role for you! Whilst we appreciate that you may not have all iof the network/ firewall routing and switching, virtualisation experience we welcome applications from candidates who want to take the next step in their career. We have fantastic learning and development iniaitives, the care and expertise within the business to help you develop in your career with us. Our benefits include: Shift Allowance £7,500 25 days holiday & your birthday off Pension Holiday Trading Scheme - Buy/sell a maximum of 4 days leave. Employee Referral Scheme - A referral fee for any successful referrals that join Six Degrees. Group Life Assurance. Private Medical Insurance. Employee Assistance Programme. Eye Care Vouchers. Travel Insurance. Health Cash Plan. Six Degrees is not interested in paying lip-service to diversity and inclusion, just observing our statutory duties. We work to continually re-affirm our commitment to cultivating a workplace and society that embraces and vigorously defends equity, diversity and inclusion. This includes all aspects of recruitment and employment - our recruitment and selection processes are open and fair, and we will always consider any reasonable adjustments or flexible working requirements. We are also an active member of the Employers Network for Equality and Inclusion (ENEI) who support us on this journey. Our recruitment process: We don't like to have lengthy recruitment processes here at Six Degrees as it's more important for us that you have the opportunity to meet with people you'll work alongside. We will review all of our applications in detail and our Talent Acquisition team will arrange a telephone or video call if your background and experiences fit what we're looking. All being well, you will be invited to attend a behavioural interview with your line manager and members of the team to talk through your fit for the role in detail and explain more about Six Degrees. Some of our positions are so important to the business that we'll invite you back for a second and final interview, where you'll be asked to complete a role-specific activity. After your final stage in the assessment process, we will confirm the outcome and hopefully welcome you to the Six Degrees family! Apply today at 6dg.co.uk.
D365 Functional Consultant - Permanent - Remote in the UK - Must have full right to work in the UK - Up to £75k per annum + benefits VIQU have partnered with a leading IT service provider who is currently seeking an experienced D365 Power Platform Architect to join their team in Birmingham. Key Responsibilities of the D365 Functional Consultant Deliver Dynamics 365 CE & Power Platform consultancy best practice, working with on-premise (CE) and cloud deployments. Lead workshops, requirement gathering activity with customers Write design documents. Demonstrate Dynamics Sales, Customer Service, Field Service and Marketing module capabilities Deliver Dynamics CRM solution customisation and configurations, workflows and reporting. Troubleshoot, analysing and where possible resolving issues where solution is not working as designed. Use Power platform to build power apps, power pages, flows and reports. Provide technical consultancy on new projects, enhancements and change requests. Deliver technical design to extend Dynamics 365 or Power Platform using plugins. Modify existing and configure new functions in line with customer requirements As a Dynamics Consultant you will use your own initiative to configure, test and deploy processes to specifications devised by the business consultants and project managers in a precise and efficient manner to specific deadlines Support customers solutions by investigating, reviewing and resolving issues raised. Ensuring customer satisfaction in delivering support. Liaising with our Partners and Microsoft technical support on issues within the product that are impacting customer solutions. Supporting the Sales team with pre-sales scenarios technical scenarios. Provide "art of the possible" on Dynamics and Power Platform for our customers. Advise our customers on possibilities of automating their existing processes using Dynamics and Power Platform Essential Experience required of a D365 Functional consultant Proven experience delivering on premise and online Microsoft Dynamics 365 Power Platform and CE solutions Experience in compiling Functional Design Documents and conducting Fit/Gap analysis Extensive knowledge of supporting tools / applications within the Microsoft stack and their capabilities alongside Dynamics 365. Experience with .Net, JavaScript, HTML, Json, SQL is beneficial. Experience in data migration and data management in projects Configuring and delivering MS Dynamics solutions to a wide range of markets. Good knowledge of out of box configuration of Dynamic CE as well as writing and build additional functionality where required. Excellent stakeholder engagement and management needed Ability and willingness to travel as required Excellent verbal and written communication skills Benefits: 25 days annual Leave Employee assistance programmes (EAP) Growth and development of your career Pension scheme Income protection Awards / incentives / bonuses To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Storm Robertson , by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting opportunities, technology and recruitment news, please also follow us at ' VIQU IT Recruitment' on LinkedIn, and
Apr 27, 2024
Full time
D365 Functional Consultant - Permanent - Remote in the UK - Must have full right to work in the UK - Up to £75k per annum + benefits VIQU have partnered with a leading IT service provider who is currently seeking an experienced D365 Power Platform Architect to join their team in Birmingham. Key Responsibilities of the D365 Functional Consultant Deliver Dynamics 365 CE & Power Platform consultancy best practice, working with on-premise (CE) and cloud deployments. Lead workshops, requirement gathering activity with customers Write design documents. Demonstrate Dynamics Sales, Customer Service, Field Service and Marketing module capabilities Deliver Dynamics CRM solution customisation and configurations, workflows and reporting. Troubleshoot, analysing and where possible resolving issues where solution is not working as designed. Use Power platform to build power apps, power pages, flows and reports. Provide technical consultancy on new projects, enhancements and change requests. Deliver technical design to extend Dynamics 365 or Power Platform using plugins. Modify existing and configure new functions in line with customer requirements As a Dynamics Consultant you will use your own initiative to configure, test and deploy processes to specifications devised by the business consultants and project managers in a precise and efficient manner to specific deadlines Support customers solutions by investigating, reviewing and resolving issues raised. Ensuring customer satisfaction in delivering support. Liaising with our Partners and Microsoft technical support on issues within the product that are impacting customer solutions. Supporting the Sales team with pre-sales scenarios technical scenarios. Provide "art of the possible" on Dynamics and Power Platform for our customers. Advise our customers on possibilities of automating their existing processes using Dynamics and Power Platform Essential Experience required of a D365 Functional consultant Proven experience delivering on premise and online Microsoft Dynamics 365 Power Platform and CE solutions Experience in compiling Functional Design Documents and conducting Fit/Gap analysis Extensive knowledge of supporting tools / applications within the Microsoft stack and their capabilities alongside Dynamics 365. Experience with .Net, JavaScript, HTML, Json, SQL is beneficial. Experience in data migration and data management in projects Configuring and delivering MS Dynamics solutions to a wide range of markets. Good knowledge of out of box configuration of Dynamic CE as well as writing and build additional functionality where required. Excellent stakeholder engagement and management needed Ability and willingness to travel as required Excellent verbal and written communication skills Benefits: 25 days annual Leave Employee assistance programmes (EAP) Growth and development of your career Pension scheme Income protection Awards / incentives / bonuses To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Storm Robertson , by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting opportunities, technology and recruitment news, please also follow us at ' VIQU IT Recruitment' on LinkedIn, and
JOB TITLE: Senior Network Engineer LOCATION: Swindon WAY OF WORKING: Hybrid SALARY: £50,000-£60,000 THE BUSINESS: C4S Search are pleased to be working with a large UK news wholesaler! THE BENEFITS: Company funded Health Cash Plan - providing cash back for everyday healthcare costs such as dental, optical and physiotherapy. 5% match pension 25 days holiday plus holiday buy scheme 24/7 E-Learning modules, Training and Development opportunities Sharesave Scheme, Cycle to work schemes, Health cash plan. Colleague Assistance Programme & Colleague referral scheme. THE SENIOR NETWORK ENGINEER OPPORTUNITY: Reporting into the Enterprise Systems Manager the role will be pivotal in supporting the business by delivering business transformation projects, assisting with re-sites, network planning and maintenance, providing DMZ services, managing projects tasks, and providing support to the business on technical infrastructure matters. The candidate will already be familiar with delivering complex infrastructure solutions within a large and complex Cisco environment. The role offers a wide breadth of Network engineering technology and deployments. Help to strengthen their integration with the major cloud providers whilst enforcing security and providing flexibility to their system developers and end use. YOUR KEY SKILLS: This is an exciting opportunity for an experienced networks engineer with experience on modern Cisco and Cloud network architectures. The role is challenging for the right person willing to work within a dynamic environment with a small, enthusiastic, and experienced team, running a variety of difference projects. We are looking for a candidate who has worked in a medium to large size business with multiple geographic locations and several hundreds or thousands of users. The following certifications are desired CCNA/CCNP and AWS (Amazon Web Services) Network and other cloud specialist knowledge with a minimum of 5 years relevant industry experience. The ideal candidate will have skills in designing, capable of delivering complex infrastructure tasks and running multiple projects and you should have a very high knowledge of technology and infrastructure systems backed with a number of years of practical experience support and administration of datacentre and distributed network systems.
Apr 27, 2024
Full time
JOB TITLE: Senior Network Engineer LOCATION: Swindon WAY OF WORKING: Hybrid SALARY: £50,000-£60,000 THE BUSINESS: C4S Search are pleased to be working with a large UK news wholesaler! THE BENEFITS: Company funded Health Cash Plan - providing cash back for everyday healthcare costs such as dental, optical and physiotherapy. 5% match pension 25 days holiday plus holiday buy scheme 24/7 E-Learning modules, Training and Development opportunities Sharesave Scheme, Cycle to work schemes, Health cash plan. Colleague Assistance Programme & Colleague referral scheme. THE SENIOR NETWORK ENGINEER OPPORTUNITY: Reporting into the Enterprise Systems Manager the role will be pivotal in supporting the business by delivering business transformation projects, assisting with re-sites, network planning and maintenance, providing DMZ services, managing projects tasks, and providing support to the business on technical infrastructure matters. The candidate will already be familiar with delivering complex infrastructure solutions within a large and complex Cisco environment. The role offers a wide breadth of Network engineering technology and deployments. Help to strengthen their integration with the major cloud providers whilst enforcing security and providing flexibility to their system developers and end use. YOUR KEY SKILLS: This is an exciting opportunity for an experienced networks engineer with experience on modern Cisco and Cloud network architectures. The role is challenging for the right person willing to work within a dynamic environment with a small, enthusiastic, and experienced team, running a variety of difference projects. We are looking for a candidate who has worked in a medium to large size business with multiple geographic locations and several hundreds or thousands of users. The following certifications are desired CCNA/CCNP and AWS (Amazon Web Services) Network and other cloud specialist knowledge with a minimum of 5 years relevant industry experience. The ideal candidate will have skills in designing, capable of delivering complex infrastructure tasks and running multiple projects and you should have a very high knowledge of technology and infrastructure systems backed with a number of years of practical experience support and administration of datacentre and distributed network systems.
Business Unit: Group Finance, Stress Testing Salary range: circa £65,000 - £75,000 DOE+ red-hot benefits Location: Remote, UK Flexible Contract type : Permanent Live for the weekday. Live a life more Virgin. Our Team The Data Delivery Consolidation team (DDC) are responsible for the preparation, review / challenge and submission of a range of the Stress Testing Data Framework (STDF) templates and Basis of Preparation documents. This includes the ownership of Net Interest Income and Credit Risk actuals templates, and oversight of other templates (for Actuals and Projections) that are prepared and submitted by SMEs across the bank under the guidance of the DDC team. The team are the guardians of the quality of the submission - responsible for the mandatory reconciliation and validation process and ensuring that our additional controls are successfully executed and can be evidenced to Risk/Audit and senior governance. We're also the first point of contact for the PRA for STDF data queries and are responsible for setting out and tracking timetables for stress test execution and delivery, running regular working groups, and acting as a central point of contact for questions on interpretations/ instructions for the stress test. What you'll be doing Making sure stakeholders understand the STDF requirements, interpretations are consistent, and the templates are completed to the required standard. Being a point of contact for STDF related queries. Ensuring the timely and accurate delivery of all STDF template submissions to the PRA. Some templates are directly owned by the Team so you'll be required to play an active role in preparing the data and liaising with other parts of the bank. Other templates, owned by others, are reviewed and challenged by the DCC team to ensure they meet the standards for submission to the PRA. Executing our suite of data controls to ensure that the submissions meet regulatory expectations. This includes running our automated validation and reconciliation tool, working with others to understand all reconciling items / validation overrides and then justifying them to senior management for sign off prior to submission. It also includes running our suite of additional non-mandatory reconciliation checks and trend/outlier analysis. Leading and managing the process for stakeholder approval of templates, including responding to queries from stakeholders including 1st & 2nd line of defence colleagues involved in the internal review process. Analysing the data submissions - ensuring reconciliations pass to understand what the data is telling us, identifying trends, and arrears for potential focus. Investigating and responding to queries from the PRA on the data submissions. Own the annual review of our STDF exemptions and manual interpretations, ensuring they're completed to the requisite standard. This includes leading the review and implementation of any templates as part of the PRA's three yearly STDF review. Working with the technology team to maintain our automated solution for Credit Risk Actuals and identify further opportunities for automation of other templates and associated controls. This involves identifying process weaknesses and limitations, working with stakeholders to document requirements and liaising with technology teams to oversee the development of automated solutions for reporting. This may also involve some performing testing (primarily user acceptance testing) on any output. We need you to have Significant experience of regulatory reporting spanning any of the following STDF/FINREP/COREP within Financial Services. A proven strong quantitative background, with outstanding Excel skills. A head for numbers and data as you solve complex problems with a beady eye for detail. Proficient in communicating complex instructions clearly, particularly to colleagues with varying levels of technical knowledge. First class organisation skills with the ability to create plans, track activity, using judgment to escalate issues as required to ensure timelines are met. Experience of building strong relationships and fostering teamwork as you collaborate with colleagues across Finance, Risk, Treasury, Commercial and Technology. It's a bonus if you have but not essential A degree in a data orientated field such as STEM Competency in a programming language (ideally R or SAS) Experience in dealing with the Prudential Regulation Authority. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part-Time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity
Apr 27, 2024
Full time
Business Unit: Group Finance, Stress Testing Salary range: circa £65,000 - £75,000 DOE+ red-hot benefits Location: Remote, UK Flexible Contract type : Permanent Live for the weekday. Live a life more Virgin. Our Team The Data Delivery Consolidation team (DDC) are responsible for the preparation, review / challenge and submission of a range of the Stress Testing Data Framework (STDF) templates and Basis of Preparation documents. This includes the ownership of Net Interest Income and Credit Risk actuals templates, and oversight of other templates (for Actuals and Projections) that are prepared and submitted by SMEs across the bank under the guidance of the DDC team. The team are the guardians of the quality of the submission - responsible for the mandatory reconciliation and validation process and ensuring that our additional controls are successfully executed and can be evidenced to Risk/Audit and senior governance. We're also the first point of contact for the PRA for STDF data queries and are responsible for setting out and tracking timetables for stress test execution and delivery, running regular working groups, and acting as a central point of contact for questions on interpretations/ instructions for the stress test. What you'll be doing Making sure stakeholders understand the STDF requirements, interpretations are consistent, and the templates are completed to the required standard. Being a point of contact for STDF related queries. Ensuring the timely and accurate delivery of all STDF template submissions to the PRA. Some templates are directly owned by the Team so you'll be required to play an active role in preparing the data and liaising with other parts of the bank. Other templates, owned by others, are reviewed and challenged by the DCC team to ensure they meet the standards for submission to the PRA. Executing our suite of data controls to ensure that the submissions meet regulatory expectations. This includes running our automated validation and reconciliation tool, working with others to understand all reconciling items / validation overrides and then justifying them to senior management for sign off prior to submission. It also includes running our suite of additional non-mandatory reconciliation checks and trend/outlier analysis. Leading and managing the process for stakeholder approval of templates, including responding to queries from stakeholders including 1st & 2nd line of defence colleagues involved in the internal review process. Analysing the data submissions - ensuring reconciliations pass to understand what the data is telling us, identifying trends, and arrears for potential focus. Investigating and responding to queries from the PRA on the data submissions. Own the annual review of our STDF exemptions and manual interpretations, ensuring they're completed to the requisite standard. This includes leading the review and implementation of any templates as part of the PRA's three yearly STDF review. Working with the technology team to maintain our automated solution for Credit Risk Actuals and identify further opportunities for automation of other templates and associated controls. This involves identifying process weaknesses and limitations, working with stakeholders to document requirements and liaising with technology teams to oversee the development of automated solutions for reporting. This may also involve some performing testing (primarily user acceptance testing) on any output. We need you to have Significant experience of regulatory reporting spanning any of the following STDF/FINREP/COREP within Financial Services. A proven strong quantitative background, with outstanding Excel skills. A head for numbers and data as you solve complex problems with a beady eye for detail. Proficient in communicating complex instructions clearly, particularly to colleagues with varying levels of technical knowledge. First class organisation skills with the ability to create plans, track activity, using judgment to escalate issues as required to ensure timelines are met. Experience of building strong relationships and fostering teamwork as you collaborate with colleagues across Finance, Risk, Treasury, Commercial and Technology. It's a bonus if you have but not essential A degree in a data orientated field such as STEM Competency in a programming language (ideally R or SAS) Experience in dealing with the Prudential Regulation Authority. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part-Time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity
Company Overview: Our client is a leading cloud computing and IT managed services provider, empowering businesses with hybrid cloud infrastructure, network connectivity, security, and digital workplace solutions. With an ambitious mission to make their customers' businesses unstoppable by enabling connectivity, security, and scalability. Tech Start-up Success: Established in 1998, they've grown to over £100m turnover and nearly 500 employees. Ambitious Growth: Headquartered in Glasgow with a presence across the UK, they are poised for further expansion throughout 2024. Responsibilities: Identify and cultivate relationships with clients to establish 'Trusted Partner Status'. Proactively address client challenges with suitable solutions. Manage a portfolio of existing clients, ensuring a positive experience. Identify opportunities for upselling and revenue growth within accounts. Desired Qualifications: Degree in a business-related field or equivalent experience. Strong communication and influencing skills. Experience delivering client-focused solutions and exceeding sales targets. Proven ability to manage multiple accounts effectively. Join Us: If you're passionate about sales, client relationships, and contributing to a diverse and inclusive workplace, we encourage you to apply. Your experience may align perfectly with our requirements, or you might bring unique perspectives that enhance their team. Apply now and be part of their journey towards success! What's in it for you? Competitive Salary: £Competitive + commission. Supported Training and Development: Full resources to help you reach your full potential. Holiday Trading Scheme: Enjoy flexibility in managing your time off. Hybrid Working Model: Balance work and life with a mix of office and remote work. Birthday Leave: Take a day off to celebrate your special day. Enhanced Family Leave: Paternity, maternity, and adoption leave tailored to support your family. Flexible Benefits Scheme: Access to a range of benefits, including private healthcare, gym memberships, and retail discounts.
Apr 27, 2024
Full time
Company Overview: Our client is a leading cloud computing and IT managed services provider, empowering businesses with hybrid cloud infrastructure, network connectivity, security, and digital workplace solutions. With an ambitious mission to make their customers' businesses unstoppable by enabling connectivity, security, and scalability. Tech Start-up Success: Established in 1998, they've grown to over £100m turnover and nearly 500 employees. Ambitious Growth: Headquartered in Glasgow with a presence across the UK, they are poised for further expansion throughout 2024. Responsibilities: Identify and cultivate relationships with clients to establish 'Trusted Partner Status'. Proactively address client challenges with suitable solutions. Manage a portfolio of existing clients, ensuring a positive experience. Identify opportunities for upselling and revenue growth within accounts. Desired Qualifications: Degree in a business-related field or equivalent experience. Strong communication and influencing skills. Experience delivering client-focused solutions and exceeding sales targets. Proven ability to manage multiple accounts effectively. Join Us: If you're passionate about sales, client relationships, and contributing to a diverse and inclusive workplace, we encourage you to apply. Your experience may align perfectly with our requirements, or you might bring unique perspectives that enhance their team. Apply now and be part of their journey towards success! What's in it for you? Competitive Salary: £Competitive + commission. Supported Training and Development: Full resources to help you reach your full potential. Holiday Trading Scheme: Enjoy flexibility in managing your time off. Hybrid Working Model: Balance work and life with a mix of office and remote work. Birthday Leave: Take a day off to celebrate your special day. Enhanced Family Leave: Paternity, maternity, and adoption leave tailored to support your family. Flexible Benefits Scheme: Access to a range of benefits, including private healthcare, gym memberships, and retail discounts.