Contract and Commercial Manager

  • Lloyds Banking Group
  • Halifax, Yorkshire
  • 15/08/2023
Full time Information Technology Telecommunications

Job Description

Contract & Commercial Manager
SALARY: £66,861 - £74,290
LOCATION: Halifax (can also be based in Leeds, Edinburgh, Birmingham or Wolverhampton)
HOURS: Full Time
WORKING PATTERN: Hybrid, 40% (or two days per week) in an office site. Applicant interested in job sharing are welcome to apply.

What will I do?

Would you like to manage multi-million-pound contracts with global Technology Service Providers as part of our Contracts & Commercial function? We provide central, independent supplier assurance and informed analysis to ensure service quality and to positively influence the commercial landscape of our organisation.


You'll have operational responsibility for one or more contract agreements. You'll manage the end-to-end lifecycle process of the agreement(s), from development through to execution and termination. You'll coordinate contract change control and internal & external communication regarding the agreement and the supplier relationship. You'll form the interface between defined client functions and the supplier, ensuring input (e.g. business and compliance requirements) and participation in decision making such as review and approval of deliverables or mitigating actions.

Core Accountabilities

  • Provide Subject Matter Expertise to support to the Group on the obligations and expectations within Cloud contracts.
  • Ownership of the deliverables and obligations tracking for the contracts
  • Leading the commercial relationship with our suppliers, ensuring the management and resolution of contractual issues to minimise the impact of service disruptions and delivery delays.
  • Raising and managing contractual change notifications, negotiating changes to the contract to remain in compliance with the remainder of the agreement.
  • Provide strong leadership, management and operational oversight to the Contracts & Commercial team.
  • Ownership of the Governance Framework for the contract(s), making considered changes to keep up with an ever-changing landscape

About us

Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too

What you'll need


Key Skills

  • A strong background in contract management with an understanding of contract structures and terms (Cloud experience is preferred but not essential)
  • Ability to communicate and influence with stakeholders at all levels within the organisation
  • An ability to quickly grasp and dissect complex issues, in order to accurately advise teams on how to proceed.
  • Resilience when faced with conflicting priorities and commercial disputes
  • Experience in multi-vendor service provision
  • Proven experience making material commercial decisions


About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

  • A generous pension contribution of up to 15%
  • An annual bonus award, subject to Group performance
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 30 days' holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies

This is a once in a career opportunity to help shape your future as well as ours. Join us and grow with purpose.