Lead Engineer - End User Computing (Hardware & Build Services)

Content, supported, and confident. Just a few of the emotions you, a small team of engineers and 20,000 users will feel when you join FDCO Services as a Lead Engineer. In this one-of-a-kind opportunity, you'll have the chance to change the ways we work and impact thousands of lives. So if you're looking for your job, bigger, you've come to the right place.

At FCDO Services, we protect the UK's interests around the world. We design and construct secure government buildings. We help earthquake-proof embassies. We courier diplomatic packages across continents. We keep complex projects on track, and on budget. We store visa applications safely in the Cloud. And a whole lot more besides. Here, you'll join the team responsible for building, repairing, and dispatching our end user devices, making our customers' lives simpler through technology.

Lead a team that's destined to deliver

As a Lead Engineer in our End User Computing Team, you'll bring your previous experience as a team leader to manage a small team of engineers. With a can-do attitude that matches your colleagues' and a focus on keeping users' needs at heart, you'll ensure we deliver the agreed level of service to customers.

Day-to-day, you'll resolve tickets efficiently, keep track of spare parts and IT equipment, repair faulty hardware, deploy and make sure our software and operating systems are maintained. With your keen eye for detail, you'll always make sure we have the necessary hardware, and you'll keep a clean and tidy workshop to help everyone perform at their best. Beyond your regular duties, your impact will also extend to budgets as you ensure all financial outgoings are properly approved by the relevant budget holders within our organisation.

Bring your current experience to help us stay future-focused

As an organisation with over 80 years in technical security, we've always maintained a technical edge. Currently, we're undergoing an exciting modernisation program which embraces modern tech and helps to improve our systems. For you, this means there's truly no better time than now to join us, as your knowledge of hardware will prove invaluable in keeping us future-focused. Along with this, you'll also bring great experience working with Windows Operating Systems, InTune, and Microsoft Endpoint Configuration Manager.

And as for what we do for you, we offer a competitive salary, 25-30 days' annual leave per year (depending on length of service) and a Civil Service pension. We also invest in our people - so you'll have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, canteen and restaurants, and we offer interest-free loans on season tickets and bikes to help you get there. Depending on business needs, you'll also have the option to work from home in a hybrid way.

Then there's the fact we can offer your job, bigger. This is a place where everything you do will contribute to protecting the UK's interests at home and overseas. And on top of that, in your role as Lead Engineer, your personal contribution has the potential to really make an impact on our future growth. This a rare opportunity, where you can really make your mark on the incredible work we do, along with getting all the support you need to grow your career.

Want to see your future team's work in action? Step into our Virtual Embassy, to see how we deliver for government customers and how you could help.

All our employees have to be security cleared before joining us, so you will need to undergo a vetting process if you're successful in your application. This role would require you to undergo Developed Vetting (DV) clearance.

It takes a diverse team to protect a diverse world

The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what makes us a Disability Confident employer. And Employers for Carers. And it's how you know you're joining an inspiring, inclusive organisation.

Closing date: 20 August 2023 at midnight