COMPANY DESCRIPTION
On May 31, 2023, Viasat completed its acquisition of Inmarsat, combining the teams, technologies and resources of the two companies to create a new global communications partner.
About Viasat
Viasat is a global communications company that believes everyone and everything in the world can be connected. With offices in 24 countries around the world, our mission shapes how consumers, businesses, governments and militaries around the world communicate and connect. Viasat is developing the ultimate global communications network to power high-quality, reliable, secure, affordable, fast connections to positively impact people's lives anywhere they are-on the ground, in the air or at sea, while building a sustainable future in space.
Chief Operations Office
The Chief Operations Office (COO) plays a vital role managing the services that keep our business running and delivering to our customers. COO consists of 9 functions including: Satellite Operations, Network Operations, Service Assurance, Service Delivery Aviation and Customer Assurance, Service Delivery and Supply Chain, Project Management Office, Global Cyber Security and Group IT
JOB DESCRIPTION
The objective of this project is to allow us to offer in-flight connectivity (IFC) direct to airlines in India over our GX network.
The initial stage of this engagement will explore the feasibility of the different options for the Go To Market model, taking into account both commercial and technology considerations.
This will be followed by detailed analysis, build and implementation of the chosen solution.
QUALIFICATIONS
Required skills
Extensive experience in a business analysis role, preferably in a product development environment
Experience of successfully implementing and operationalising business analysis processes
Excellent written and verbal communication skills, able to communicate confidently and effectively with a range of audiences
Excellent stakeholder engagement and influencing skills with the ability to gain consensus and buy-in from senior managers with competing requirements and priorities
Adept at cutting through complexity, working collaboratively across multiple teams to devise solutions
Good analytical skills, coupled with a logical, disciplined and structured approach to documentation and procedures
Flexible and adaptive, willing to respond to changing priorities or requirements in an agile manner
Ability to work independently across virtual teams and on multiple concurrent projects
Experience of both Agile and Waterfall methodologies is advantageous
A background in the telco industry and/or contact centre background would be beneficial
ADDITIONAL INFORMATION
You must be eligible to work in this location advertised.
Our culture and ways of working
Our values define our culture and represent what we believe in. Viasat employees aspire to behaviours that support our values, which create a stronger working environment and lie at the heart of our continued success as an organisation.
We also value and encourage a healthy work-life balance, so we offer flexible working wherever possible. Depending on the operational requirements of your job and your team, we can offer compressed hours (nine-day fortnight), hybrid office-remote working, and flexibility during your working day to take care of personal commitments.
Diversity
We want the best people for the job, and we warmly welcome applications from you if you're suitably qualified and eligible, regardless of your sex, gender, age, race, ethnicity, disability, sexuality, gender identity, neurodiverse qualities, religion or belief, marital status, pregnancy, or maternity status.
We are signed up to the Halo Hair Code, which aims to protect employees who come to work with natural hair and protective hairstyles associated with their racial, ethnic, and cultural identities.
To give you the best experience possible during your application process and interview, we can make adjustments. For example, if you're visually impaired we'll happily meet you locally and help you find your way to our office, or if you have neurodiverse qualities, we can provide you with additional support to help you prepare for your interview. Please let our Resourcing Team know if there are any ways in which we can support you.