Director - Strategy, Insights & Innovation
- Lloyds Banking Group
- 14/08/2023
Full time
Information Technology
Telecommunications
Job Description
End Date
Sunday 20 August 2023
Salary Range
£0 - £0
We support agile working - click here for more information on agile working options.
Agile Working Options
Flexibility in when hours are worked
Job Description Summary
New role in our Cash Management & Payments Solutions Team.
Job Description
JOB TITLE: Director - Strategy, Insights & Innovation, Cash Management & Payments (CMP)
LOCATIONS: London / Flexible
HOURS: Full-Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites
This is a key role in our Cash Management & Payments Solutions Team, leading on Strategy, Insights and Innovation in an exciting period of growth!
About This Opportunity
As Director of Strategy, Insights & Innovation, your responsibilities includes product strategy and insights development, market/client feedback analysis, competitor analysis and ensuring the CMP strategy is well articulated, socialised and aligned with the market growth opportunities and dynamics.
You'll work closely with our Platforms, Labs, Delivery, Channels, Payments Product team and Accounts and Deposits team to define and develop the cash management and payments strategy for our Business & Commercial Banking (BCB) division against a backdrop of a progressive UK Payments regulatory agenda and a fiercely competitive and highly innovative marketplace.
We're seeking a thought-leader with a background in strategy or consultancy in financial services who can work creatively and independently across our organisation and externally to deliver to timelines. Knowledge and experience in payments and cash management product and proposition development, the payments technology landscape, partnerships and implementing strategies is key.
This is an influential role that will give you the chance to create a tangible and valuable contribution and drive the Group forward. You'll be someone who can thrive with minimal guidance.
Key Accountabilities:
Why Lloyds Banking Group
We re on an exciting journey and there couldn t be a better time to join us. The investments we re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.
What You ll Need
About Working For Us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it s why we especially welcome applications from under-represented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
Ready to start growing with purpose? Apply today!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Sunday 20 August 2023
Salary Range
£0 - £0
We support agile working - click here for more information on agile working options.
Agile Working Options
Flexibility in when hours are worked
Job Description Summary
New role in our Cash Management & Payments Solutions Team.
Job Description
JOB TITLE: Director - Strategy, Insights & Innovation, Cash Management & Payments (CMP)
LOCATIONS: London / Flexible
HOURS: Full-Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites
This is a key role in our Cash Management & Payments Solutions Team, leading on Strategy, Insights and Innovation in an exciting period of growth!
About This Opportunity
As Director of Strategy, Insights & Innovation, your responsibilities includes product strategy and insights development, market/client feedback analysis, competitor analysis and ensuring the CMP strategy is well articulated, socialised and aligned with the market growth opportunities and dynamics.
You'll work closely with our Platforms, Labs, Delivery, Channels, Payments Product team and Accounts and Deposits team to define and develop the cash management and payments strategy for our Business & Commercial Banking (BCB) division against a backdrop of a progressive UK Payments regulatory agenda and a fiercely competitive and highly innovative marketplace.
We're seeking a thought-leader with a background in strategy or consultancy in financial services who can work creatively and independently across our organisation and externally to deliver to timelines. Knowledge and experience in payments and cash management product and proposition development, the payments technology landscape, partnerships and implementing strategies is key.
This is an influential role that will give you the chance to create a tangible and valuable contribution and drive the Group forward. You'll be someone who can thrive with minimal guidance.
Key Accountabilities:
- Build and lead a successful and multifaceted team to deliver strategic change and growth in a fast-paced industry
- Contribute to the future development of CMP propositions for BCB clients to create CMP 2.0
- Developing with the CMP leadership team the strategic direction for CMP through evidence and market based intel and insights
- Building client insight for the CMP Product set to inform and support investment plans, with qualitative and quantitative indicators of success and potential indicative quantifiable value add/ benefits
- Communication of the insights for both internal and external consumption to drive product development and thought leadership
- Improve and track performance against market benchmarking/ client journey metrics /KPI s/ NPS and other relevant client satisfaction metrics
- Collaborate across the Group to ensure a joined-up Payments strategy
- Represent the Bank on relevant UK and International industry payment fo
- You'll be responsible for upholding the LBG values and champion an innovation-led culture across the wider CMP team.
- Drive diversity and inclusion agenda and strong talent and performance management approach.
Why Lloyds Banking Group
We re on an exciting journey and there couldn t be a better time to join us. The investments we re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.
What You ll Need
- Track record of leadership and delivery demonstrating a clear focus on meeting agreed business targets, priorities, and objectives - plus ability to deliver & commercialise investment projects. You'll be an inspiring leader that others will follow, communicating a range of the more complex issues and able to convey an inspiring vision and purpose.
- Large scale change - Demonstrable experience in leading client focused, groundbreaking change across a large organisation and sophisticated partner matrix.
- Experience in strategy development including statistical analysis, modelling and business case development. Proven ability to shape strategy and continuously improve the business through drawing on market and competitor knowledge and generates new and practical ways of operating to solve problems and gain competitive advantage.
- An understanding of cash management and payments products, services and operational processes and extensive knowledge of the wide variety of products options emerging.
- Risk Management & Control - Able to identify, assess, supervise, control, and mitigate risks across the business (including regulatory) and ensure effective governance, oversight, and controls in the business.
About Working For Us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it s why we especially welcome applications from under-represented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Ready to start growing with purpose? Apply today!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
About Lloyds Banking Group