Identity and Access Management Lead

Role overview

Job Title : Identity & Access Management Lead
Department : Technology
Reports to : Application & Development Manager
Job Level : Guide
Location : Twickenham / Hybrid
Duration : Permanent

Nature and scope:

The RFU is at the start of a strategic programme of work to transform the experience of volunteers, players, fans, and attendees.  A major part of the programme is to identify and deliver the appropriate technology platforms required to deliver the transformation.

We are looking for an Identity and Access Management Lead to be responsible for how we design, implement, and continually improve Customer IAM, Privileged Access Management, Privileged Identity Management and Identity Governance Administration used across external facing applications, products and services and backend technologies.  The IAM Lead will own the processes and governance that surround all CIAM, PAM, PIM and IGA implementations.

Accountabilities:

This role will cover two main areas of Identity:

For Customer Identity, the IAM Lead will:

• Own the configuration and deployment of our Identity platform used across both RFU owned and operated products as well as SaaS applications
• Define how our Identity Platform integrates with each platform
• Work with software vendors to ensure processes and governance are in place, used and monitored to safeguard the deployment of IAM across different platforms
• Work with our Marketing team to ensure the platform delivers the required outcomes
• Understand usage of the platform and costs associated with different actions
• Own any issues related to CIAM, and maintain a backlog of continual improvements required

Workforce Identity:

• Own the platforms the RFU uses to enable Privileged Access Management, Privileged Identity Management and Identity Governance and Administration
• Work closely with other members of the Technology team to monitor our platforms and ensure the right level of access is provided at the right time

General Accountabilities:

• Actively collaborate with colleagues to contribute to the development and delivery of the current strategic, business and operational plans
• Act as an ambassador for, and promote the best interests of the RFU, including the promotion of the RFU core values and BACK culture.
• Undertake such other duties as may be required from time to time as are consistent with the responsibilities of the post and the needs of the organisation

Candidate overview

The skills and attributes outlined in this description are not exhaustive and we welcome candidates who can bring different relevant experiences to the role

Qualifications, skills & experience:

Essential:

• Experience working in the area of Cyber Security, focusing in particular on the areas of Identity and Access Management (IAM), Privileged Access Management (PAM), Customer Identity and Access Management (CIAM) and cloud-based IAM technologies
• Experience delivering IAM strategies, managing projects, teams and budgets
• Knowledge and techniques for IAM transformation, IAM remediation and audit driven remediation will be an added advantage
• Strong understanding of IAM best practices, leading IAM toolsets and IAM for Cloud deployments.
• Experience in CIAM, digital and cloud identity will be particularly useful, this includes open standards as OAUTH, OIDC and API security.
• Experience in industry recognised toolsets will be beneficial.
• Good understanding of IaaS, PaaS and SaaS across main cloud service providers
• Strong technical knowledge of IT/digital systems, on-premise IT infrastructure, cloud architecture and the interfaces between on-premise and cloud.
• A relevant professional qualification such as CISSP, CISA or CISM is a strong advantage.
• Committed to actively contributing and building an inclusive BACK culture in your role and day to day behaviours.

Additional Information:

• All role holders must maintain an appropriate standard of confidentiality.  Any disclosures of confidential information (including personal information kept on computer or other media) made unlawfully outside the proper course of duty will be treated as a serious disciplinary offence
• The role description, person specification, job level and job title may be subject to change at the discretion of the RFU and under business developments. Any changes will be communicated to the role holder as appropriate
• If you are a trans candidate applying for a job that requires a DBS check, please reach out to recruitment@rfu.com or directly to our safeguarding team (safeguarding@rfu.com) to use the confidential sensitive application route. This will provide applicants with the choice not to have any gender or name information disclosed on their DBS certificate.
• During your application, we will ask questions about your identity. This information is considered highly confidential and will not be seen by hiring managers. You can find out more about why we ask these questions here.

Please submit an anonymised CV with your application for this role.

About England Rugby
England Rugby or Rugby Football Union (RFU) is the national governing body for rugby in England. We deliver three core activities, and our purpose is to enrich lives, introduce more people to rugby union and develop the sport for future generations.

Our core activities are:

• Rugby – supporting rugby from grassroots to performance level
• Commercial – building partnerships and hosting matches and events
• Running the business - ensuring our organization and people can thrive

Our Culture

At England Rugby, one of our core objectives is to drive rugby union to better reflect the diversity of society. We are aware that rugby, and sports in general, has not always been as welcoming an environment for everyone as we would like, and we are working hard to make rugby a more inclusive space for all identities.

We believe hiring people from underrepresented groups into positions at all levels is vital to creating spaces and initiatives that better support those identities. We would love to see applications from disabled people, LGBTQ+ people, people from ethnically diverse communities, people of faith, people from lower socio-economic backgrounds, and women and non-binary people.

We know that representation is more than just getting people through the door, it’s about keeping people by responding to structural barriers relating to identities and valuing the insights that different lived experiences bring. We have network groups that provide peer-to-peer support and drive forward change internally. We support colleagues to develop, and each colleague has access to a personal coaching platform that can provide same-day one-to-one coaching. We are pushing ourselves to create a more inclusive culture every day through role modelling our BACK behaviours which stand for Brave, Accountable, Collaborative and Keep improving.

We know that flexible working is important to our colleagues, so our guiding principles are designed to support everyone to work in the way that suits them, their teams, and the organization in the best way.

We want you to have every opportunity to demonstrate your skills, ability and potential. If there is anything we could do to support you through your application or to provide the best environment for your interviews, including assistance or adjustment, please reach out to recruitment@rfu.com.

What we can offer you

We are proud of the range of benefits we can provide:

• Retail discounts include 30% off Adidas, 20% off Optimum Nutrition, 25% off 02 and many more
• Priority access to purchase match tickets
• 25% discount in Rugby Store and EnglandRugby.com
• 25 days of annual leave and your birthday day off
• Free dental care and free access to the stadium gym
• Life assurance of 4x your basic salary, income protection scheme and Employee Assistance Programme that offers anonymous and confidential, emotional and practical support 24/7
• After 3 months, you will be enrolled in our Aviva pension scheme and we will match and double your contribution up to 10%
• Ride-to-work scheme, eyecare vouchers and season ticket loans

About Our Team
At England Rugby, we want to hear our employees’ thoughts, ideas and feedback on our strategies, new initiatives and our work environment. That’s why we have quarterly meetings called ‘the Voice’ where various topics are discussed, in addition to regular surveys, including our annual D&I survey. We are always striving to create the best environment for our colleagues, and we are proud to present some of our most recent feedback from Feb 2022:

• 85% feel motivated to perform their role to the best of their ability
• 83% feel supported by their Manager
• 90% agree or strongly agree that their Manager empowers and trusts them to deliver while working from home
• 83% feel informed and connected with the organisation

If you would like to find out more about our diversity and inclusion work or the culture at England Rugby, please visit our website here: https://www.englandrugby.com/about-rfu/rfu-policies/diversity-and-inclusion/our-approach