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Business Analyst

  • Domestic & General
  • Merton, London
  • 24/09/2022
Full time Information Technology Telecommunications

Job Description


The Business Analyst...
  • leads the requirements and scope definition for Information Security programme initiatives. Working collaboratively with stakeholders and technical SME's to explore strategic themes. Shaping early propositions into a set business requirements and scope that align to the target roadmap, will meet the strategic intent and value drivers
  • owns the creation and articulation of business requirements feeding into and supporting the subsequent design for programme delivery team(s). Ensuring standards are met which clearly describe the scope of the proposition, supports the transition from business requirements to solution design and shows a 'clear line of sight' from strategy to execution and business benefits realisation (through mapping to OKR's & KPI's)
  • is responsible for defining, preparing, and modelling the current and future state ('as is' and 'to be') business process flows that can be used to clearly identify gaps, required change, associated impact and help define priority. Support the principles, direction, and standards as it relates to the existing business process framework
  • works with the Security and Enterprise Architect(s), to assist with developing a structured strategy and business design relating to the platforms and technology based on business needs and strategic direction, to ensure integrity to programme/portfolio design
  • supports the Programme Director with the development of business cases and associated investment based on evidence validated with stakeholders across the organisation. Incorporation of an outline of the anticipated benefits, design choices, costs, risks and issues, whilst considering and aligning to appropriate governance
  • supports a broad, enterprise-wide view of the D&G business and varying degrees of appreciation for strategy, processes, and various platform capabilities, enabling technologies, and governance
  • leads interviews and facilitate meetings with key stakeholders (as appropriate) to derive and validate business requirements, process models and recommend operational efficiencies controls and quality
  • facilitates in the identification and development of recommendations for business process or workflow issues within the organisation

Key Relationships:
  • Technology and Engineering Leadership Team
  • Delivery and Change Leadership Team
  • Business Design and Analysis Team
  • Programme Director(s)
  • Level 2 leaders across business
  • Enterprise Architecture Team & Portfolio / Solution Architects

Key Responsibility:
  • Support the development of the business strategy through programmes of work
  • As part of the wider BA community support organizational strategic reviews and framework alignment
  • Determine and own business requirements and scope for assigned projects
  • Determine and own business requirements and scope for the programme
  • Engage and work with the wider D&G architecture team, programme directors and 3rd party consultancies as required
  • Key participant within Agile teams and Waterfall delivery teams

System Knowledge:
  • AS400
  • IBM Datastage data platform architecture and solutions
  • Genio or call centre agent front end
  • General understanding of Security Systems / measures
  • Cloud solution understanding (Azure/AWS)

Skills:
  • Highly capable self-starter who will need to hit the ground running, with the ability to think strategically and work at pace with a high degree of autonomy. Define and deliver clear business benefits and anchor the design for the programme or project as it progresses through an agile or waterfall lifecycle
  • Enthusiastic team player with strong leadership skills will be required. Someone who can build consensus across a large and often diverse group of stakeholders. Ensure stakeholder interests are identified and addressed. Able to demonstrate a high level of political and business awareness
  • Ensure a clear, confident, and collaborative manner when articulating concepts, challenges, complexities to drive standards and best practices
  • Well-developed analytical thinking & problem-solving skills, with the ability to learn new concepts and integrate varying inputs, comprehend intent of business needs, and help shape the solution
  • Traceability modelling and consideration in all work completed
  • Proactively identify opportunities & synergies between change initiatives to ensure a co-ordinated approach to business design and provide independent design challenge where appropriate and manage expectations.
  • Articulate, and literate - able to express complex concepts both verbally and in written form
  • Passionate about protecting Domestic and General, our staff, customers and clients from cyber threat exposure
  • Detailed understanding of wider industry developments and the ability to respond effectively to changes in needs, regulatory stipulations and updated cyber threat assessments
  • Ability to remain confident and assured in difficult circumstances, proven resilience, and stamina to sustain performance when under continuous pressure
  • Enterprise architecture contribution/understanding

Knowledge:
  • A broad working knowledge across a range of domains will be required
  • Target Operating Models
  • Business Strategy, Design & Roadmaps
  • Change Management
  • Business case support/development
  • Benefits realisation against OKR's
  • KPI Frameworks
  • Agile - Scrum and Kanban
  • Regulatory landscape


Experience:
  • Experience working with senior directors / leadership team members & business strategists
  • Process design and mapping
  • Requirement's definition & management
  • Understanding and experience of business architecture best practices and goals
  • Maturing business architecture functions
  • Producing scope documents for Design Authorities
  • Large programme delivery involvement
  • End to end project delivery experience
  • Vendor engagement and relationship management
  • Business architecture awareness and understanding
  • Development of business architecture artefacts.

Core Competency:

Leadership:
  • Energy and perseverance: Apply your drive and ambition, always learning and adapting, yet remaining calm and persistent in the face of challenge
  • Ownership and accountability: Take personal responsibility for broader business performance, striving to do the right thing
  • Makes it happen: Focus on execution and driving results, making sound decisions that create real value
  • Customer focused: Passionate about customers and clients - look for ways to improve customer or client services to create a positive and legacy
  • Collaboration: You encourage an open exchange of information, seeking new working relationships to help break down barriers
  • Developer: Support and empower colleagues to achieve a high standard of performance

Technical:
  • Business and technical process design and delivery
  • Formalised requirements gathering, documentation and ownership
  • Traceability matrix creation and ownership
  • Risk and Issue management
  • Business change facilitation and delivery
  • Support of cost forecast and business benefit formulation

Qualification:
  • Degree or equivalent

Ideally - Industry recognised qualifications for:
  • Business Analysis (ISEB)
  • Business Architecture (CBA, TOGAF, Six Sigma).

Agile (Product Owner, Scrum Master)
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