IT Support Analyst - Windows, AD, 0365, Hardware, Infrastructure

IT Support Analyst - Windows, AD, 0365, Hardware, infrastructure - City of London - 30k - perm

My client - E-commerce company - are seeking to recruit an IT Support Analyst to join their team. This is an ideal opportunity for someone with desktop support exp who is interested in gaining more exposure to Cloud, Servers, Network and Cyber security as the IT manager will be providing training and teaching the chosen individual to become more of an IT System Administrator.

You will be involved in the following:

• Provide End User support for all IT Office Hardware and Software
• Admin of user Accounts, including Exchange mailboxes
• VOIP system support
• Admin of companies IT assets and software licensing
• Daily monitoring and management of the IT Infrastructure and networking
• Supporting technology security and compliance requirements.

Looking for candidates with the following experience:

• Good experience in providing either IT Support, Desktop support or Service Desk
• Customer driven IT Service desk understanding
• Passionate about IT and eager to learn
• Used to working in a small team
• Willing to get involved in all aspects of IT support - from desktop, server, network
• Good exp of Hardware - windows desktop environment
• Excellent communication skills
• Knowledge of using a ticketing system
• Active Directory exp
• Exchange exp
• Good troubleshooting skills
• Knowledge of O365/Azure AD

IT Support Analyst - Windows, AD, 0365, Hardware, Infrastructure - City of London - 30k - perm - hybrid