Job Description
ITSM and ServiceNow Developer
Full time permanent position based in Hatfield, Herts 2-3 days per week and remainder home working
Competitive salary
Corporate benefits package includes 10% Bonus, 24 days holiday, plus health and dental insurance etc.
Our client is a multi-cultural, healthcare, global company and seeking an ITSM and ServiceNow technical professional to support and deliver the Service Now toolset ensuring the capabilities are shared and understood among all internal business stakeholders and demands are delivered and supported in an efficient way according to SLA's. Acting with consultative approach on Service Now toolset and ITSM best practices.
This is an excellent opportunity to develop into a Lead role and be the subject matter expert for ServiceNow.
Your experience will include:
Good knowledge of a broad range of IT technology platforms, products, services.
+5 years working in IT ideally Service Desk
+2 years experience working with ServiceNow toolset at developer level
Experience of implementing and supporting ServiceNow ITSM, ITOM as minimum with additional module experience a bonus e.g. ITBM, CSM, HR
Experience of ITSM best practice frameworks and implementation of these, ideally from an IT support/ ServiceDesk background
Experience in upgrades to the ServiceNow platform
Experience of working with external service providers.
Business/customer facing experience
If you are interested and feel you have the right skills or wish for a confidential discussion then please apply to this role.
Gi Group Pharmaceuticals provides a tailored Account Managed Service and dedicated Pharmaceutical recruitment team and partners with many different Pharmaceutical and Biotechnology clients throughout the globe and the United Kingdom.
Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website.