Operations Analyst

  • Ofgem
  • 22/09/2022
Full time Information Technology Telecommunications

Job Description

Ofgem administers a wide portfolio of environmental schemes, such as the Renewables Obligation; Non-Domestic RHI (NI and GB); Domestic RHI (GB); and Feed-In-Tariffs (FITs). As part of the administration of these schemes, we are tasked with the assessment of a large volume of applications to verify eligibility, assessment of high volume and value data submissions, maintaining internal databases; and, authorising payments/certificates to participants.

The Delivery hub manages the day-to-day operations of scheme delivery. It works in collaboration with all hubs to deliver excellence. As an Assistant Manager you will be responsible for processing data claims and certificate issue under the RO and REGO schemes. This role will also contribute to the wider work the team carries out, including annual and ad hoc projects across both schemes and liaising with key stakeholders both internally and externally.

Responsibilities
  • Contributing to the administration of data reviews and certificate issue made under the RO and REGO schemes
  • Ensuring that checks made to data submissions are accurate and completed within agreed timescales, adhering to key performance indicators
  • Updating, developing, documenting, and streamlining business procedures to ensure robust and efficient processes
  • Manage relationships with key internal and external stakeholders
  • Identify instances of potential fraud and non-compliance and make recommendations to management and relevant teams.


Behaviours

We'll assess you against these behaviours during the selection process:
  • Making Effective Decisions
  • Working Together
  • Managing a Quality Service
  • Delivering at Pace


Technical skills

We'll assess you against these technical skills during the selection process:
  • Please refer to the Candidate Pack attached for full details.


Benefits

Ofgem can offer you a comprehensive and competitive benefits package which includes; up to 30 days annual leave. Excellent training and development opportunities. The opportunity to join the Civil Service pension arrangements which include a valuable range of benefits. Flexible working hours and family friendly policies. Restaurant and subsidise gym (London only). Interest free season ticket loan.

Things you need to know

Security

Successful candidates must pass a disclosure and barring security check.

People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.

When you press the Apply now button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

You will then be asked to provide a 1250 word supporting statement evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential and desirable skills and capabilities.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:
  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.