IT SUPPORT ENGINEER - MCSA/MCSE

IT SUPPORT ENGINEER SHEPHERDS BUSH, LONDON, W10 UP TO £35,000 The Company: We are recruiting on behalf of a leading technology provider located in the Shepherds Bush area of London. Due to the expansion of the business and a number of key acquisitions the company is looking to recruit an Experienced Engineer to join the team. You will have the opportunity to work with cutting edge technology and will enable you to expand your skill set. The role will include hands-on 2nd & 3rd Line Support, Pre-Sales, Solution Design & Deployment and Project Management. Responsibilities: Reporting to the Technical Manager & Technical Director Working as part of a technical team providing effective remote & onsite 2nd and 3rd Line support to businesses within the London area Supporting Windows OS, Windows Server, Exchange Server & Skype for business Installing & maintaining Windows Server 2003/2008R2/2012 Installing & maintaining Exchange Server 2007/2010/2013 Responsible for network troubleshooting and roll out Providing support to MS Office 2010, 2013, 2016 & O365 Responsibility for delivering assigned BAU projects to defined timescales and costs. Project Management - Pre-Sales, Design, Deployment & Support Providing on-site support, liaising with clients and remaining professional at all times Provide daily/weekly reports on service to date and present to the Support Manager. Analyse and recommend improvements in procedures and systems that can be made to client's environment Assist team members in solving non-routine or complex software, hardware and procedure problems. Liaise with 3rd party Hardware suppliers and ensure that all IT hardware is up and running and faults are being fixed Run and check the daily/weekly/monthly systems checksEssential Experience: Previous experience in a 2nd or 3rd Line support position Windows Server 2003 / 2008 MS Exchange 2007 / 2010 TCP / IP, Networking, Network Admin Firewalls & Switches Must be Fully Qualified and valid MCSE or MCSA accreditationsDesirable Experience: Windows Server 2012 Exchange Server 2013