2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time Permanent Industry: IT As an IT Support Analyst you will play a crucial role in maintaining the stability and security of our internal IT systems, reporting directly to the Digital Operations Manager. You will be responsible for ensuring that our 90 office-based staff have the necessary resources and support to work efficiently in our single office location, while adhering to best practices in IT security and management. You will be a key point of contact for technical assistance, demonstrating excellent communication skills and a professional approach to problem-solving and IT Service Management (ITSM). We are looking for someone keen to learn new technologies and continuously improve their skill set, with a view to starting in early 2026. Key Responsibilities: Manage and resolve IT tickets, investigating, diagnosing, and resolving technical issues within defined service level agreements (SLAs). Provide first-line and Level 1/2 technical support for hardware, software, and network-related issues (PCs, laptops, printers, mobile devices, tablets). Install, configure, and maintain IT hardware and software, ensuring systems are secure and fully operational. Support the setup of new staff, including workstation preparation, account creation, and providing basic IT induction. Administer and maintain IT infrastructure, including routers, switches, firewalls and VPNs. Monitor and maintain IT security by ensuring software updates, antivirus protection, and educating users on security best practices. Maintain the IT asset register, including logging, tagging equipment, and conducting regular audits. Assist with IT-related projects such as system upgrades, migrations, and process automation. Create, update, and maintain technical documentation and user guidance. Collaborate with internal and external teams/vendors to evaluate technical solutions, provide recommendations, and escalate complex issues when appropriate. Champion the use of self-service IT resources and provide basic training and guidance to users. Manage event support, including setting up AV and live stream equipment. Proactively identify opportunities for automation and process improvement, with a passion for emerging AI technologies and systems integration. Skills and Qualifications: Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users. A keen interest in learning new technologies and a proactive approach to professional development. A professional approach to work, problem-solving, and adherence to ITSM principles. Ability to troubleshoot and resolve hardware and software issues effectively. Proven experience working in an ITSM environment with knowledge of ITIL as an advantage. A passion for process improvement eg joiners/movers/leavers process Systems used: Google Workspace and Administration Microsoft, including Office 365 and Intune Cloud; GCP, Azure and AWS Jira and Confluence for ITSM processes People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
10/12/2025
Full time
2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time Permanent Industry: IT As an IT Support Analyst you will play a crucial role in maintaining the stability and security of our internal IT systems, reporting directly to the Digital Operations Manager. You will be responsible for ensuring that our 90 office-based staff have the necessary resources and support to work efficiently in our single office location, while adhering to best practices in IT security and management. You will be a key point of contact for technical assistance, demonstrating excellent communication skills and a professional approach to problem-solving and IT Service Management (ITSM). We are looking for someone keen to learn new technologies and continuously improve their skill set, with a view to starting in early 2026. Key Responsibilities: Manage and resolve IT tickets, investigating, diagnosing, and resolving technical issues within defined service level agreements (SLAs). Provide first-line and Level 1/2 technical support for hardware, software, and network-related issues (PCs, laptops, printers, mobile devices, tablets). Install, configure, and maintain IT hardware and software, ensuring systems are secure and fully operational. Support the setup of new staff, including workstation preparation, account creation, and providing basic IT induction. Administer and maintain IT infrastructure, including routers, switches, firewalls and VPNs. Monitor and maintain IT security by ensuring software updates, antivirus protection, and educating users on security best practices. Maintain the IT asset register, including logging, tagging equipment, and conducting regular audits. Assist with IT-related projects such as system upgrades, migrations, and process automation. Create, update, and maintain technical documentation and user guidance. Collaborate with internal and external teams/vendors to evaluate technical solutions, provide recommendations, and escalate complex issues when appropriate. Champion the use of self-service IT resources and provide basic training and guidance to users. Manage event support, including setting up AV and live stream equipment. Proactively identify opportunities for automation and process improvement, with a passion for emerging AI technologies and systems integration. Skills and Qualifications: Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users. A keen interest in learning new technologies and a proactive approach to professional development. A professional approach to work, problem-solving, and adherence to ITSM principles. Ability to troubleshoot and resolve hardware and software issues effectively. Proven experience working in an ITSM environment with knowledge of ITIL as an advantage. A passion for process improvement eg joiners/movers/leavers process Systems used: Google Workspace and Administration Microsoft, including Office 365 and Intune Cloud; GCP, Azure and AWS Jira and Confluence for ITSM processes People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Locations: London Boston Atlanta Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You are joining BCG's Product Agility and Delivery Center of Excellence (CoE), an 80-person global strategic capability center and critical business partner of BCG's internal Digital Product Organization (DPO). This team is comprised of business and product delivery experts with specialization in Agile, Product Management, Product Delivery, Org Optimization and AI Innovation. This team is responsible for driving high-performance delivery of product, project and experience leveraging our expertise. This team directly partners with the Digital Product teams and shares in the delivery of their outcomes. Directly, this role and team report into 'Modern Work Experience and Enablement', a function within worldwide IT. The Digital Product Organization (DPO) is a 2000+ person, cross-functional product & platform org responsible for running and continuously driving digital product capabilities and experience for all internal BCG business services (HR, Marketing, Legal, Risk, Finance, IT, etc.) and the entire BCG workforce. The DPO has over 20 Product Portfolio Families, 130+ product squads and 10 centres of excellence. This organization operates in a fully mature Agile Enterprise operating model, since its transformation in 2021. This Senior Manager level role is a critical and central part of our product teams. In this role, you are responsible for partnering with product leadership, organizing and managing the team's way of working, planning and managing the team's releases, and continuously optimizing the team's performance by managing key performance indicators. Individuals that succeed in this role are experienced consultants, project leaders, or team leaders who able to manage and influence senior leaders, able to plan and organize complex teams and outcomes, able to deliver high quality results, able to build strong and collaborative teams. You are highly motivated, a self-starter, able to take charge and navigate ambiguity, an innovator, a leader of people and outcomes, and a person that wants to take on tough challenges to learn, grow and make difference. This is not just a Scrum Lead role, this is a Product Delivery Leader role working in Agile. In this role, you will: Drive End-to-End Product Delivery: Oversee the delivery of product increments from planning to release. Ensure timely and high-quality delivery of initiatives, epics, features in alignment with the product roadmap. Facilitate, govern and guide planning sessions and workshops for product discovery or initiation. Support Product Teams in Prioritization and Estimations of Product features through various techniques like RICE, KANO etc. Manage dependencies across squads to ensure smooth and timely progress on product deliverables. Facilitate Release Planning and Management: Work with Product Owners and chapter leads to plan and execute product releases. Support pre and post product release activities including L2 support alignment. Improve agility in processes and tools to reduce time to market and enable faster deployments to productions. Ensure frequent releases to gather customer feedback and iterate based on insights. Ensure Quality of the deliverable is maintained by tracking Defect metrics like leakage, defect aging etc. Facilitate Risk Management: Identify risks that may impact product delivery and mitigate them proactively. Address impediments and escalate issues to stakeholders when needed. Metrics and Reporting: Track key metrics and OKRs such as velocity, lead time, cycle time, and predictability to evaluate squad's performance. Use data-driven insights to identify bottlenecks and areas for improvement. Review with Product Owners, product performance (e.g., C-sat, adoption, product KPIs). Ensure product development efforts align with desired outcomes and results. Create dashboards and reports that provide clear visibility into product development progress for stakeholders like Portfolio leadership, sponsors etc. Coach on Agile Processes: Guide teams in adopting Agile practices like Scrum, Kanban, or a hybrid approach tailored to the product development context. Coach cross-functional teams, product leaders, and stakeholders to embed Agile mindsets and practices that foster adaptability, autonomy, and innovation. Act as a catalyst for organizational change by challenging the status quo and co-creating improved ways of working. Ensure Agile ceremonies (e.g., Daily scrum, retrospectives, planning) are productive and value driven. Continuous Improvement: Encourage teams to reflect on processes and identify areas for improvement during retrospectives. Encourage culture of inspect and adapt and failing fast through Sprint Reviews. Support Team Enablement: Fostering a Collaborative Environment: Build a psychologically safe space for team members to communicate openly and take ownership of their work. Promote a culture of accountability and self-organization. Encourage opportunities of Innovation and Experimentation. Partner with Product Owners: To ensure delivery aligns with the product vision and business strategy. To define and track OKRs successful completion. In backlog prioritization to maximize business value and strategic impact. To identify stakeholders and actively manage expectations. YOU'RE GOOD AT Developing relationships, engaging, and influencing stakeholders broadly, including senior leaders, to direct business outcomes Living agile culture and values and spreading your passion for them among other teams Sharing and transmitting passion and in-depth knowledge about Agile principles and are excited to embed them across the organization Applying innovative and creative thinking to solve complex problems and get things done Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Problem solving difficult and complex problems, typically within ambiguous and non-structured settings, and transforming obstacles into big opportunities Being strategic and proactive, bringing proven team coaching experience. Communicating with empathy and influencing others broadly within your area of responsibility Being an agile role model: you work collaboratively, you show courage, you take responsibility, you have confidence, you speak out, you are creative, and you simplify Interacting with others with excellent people management skills: listening, motivating, observing, giving and receiving feedback helps individuals and teams grow Driving decision-making and exercises independent sound judgment in determining appropriate methods to drives results across squads Delivering complex products, initiatives and outcomes using Agile and Lean methods. Managing stakeholders, ensuring alignment and providing transparency. YOU HAVE THE ABILITY TO Identify and solve difficult and complex problems, typically within ambiguous and non-structured settings Ability to deliver complex outcomes and support achievement of objectives and key results. Proactively advise, facilitate, and coach your Squads Draw on best practices and develop creative solutions to address challenges facing Squad Use thorough analysis and strong business judgement to ensure resolution of problems that are not well defined Act as a key resource for squads' leadership in clarifying complex problems and developing customer and employee centric solutions Able to manage difficult situations and get to resolution and outcomes. Understand impact of problems and solutions on big picture and influences outcomes across squads Providing strategic consulting to business and technology stakeholders on how to achieve agility and improve time-to-value. Leading through influence, often without formal authority, by building credibility and trust at all levels of the organization. Able to develop presentations in PowerPoint and present to a larger audience. Able to engage and manage stakeholders effectively. What You'll Bring Minimum, computer science, technology, design or a relevant field (advanced degree and/or higher education preferred) 5-10+ years of client facing management consulting experience - big 4 consulting preferred . click apply for full job details
09/12/2025
Full time
Locations: London Boston Atlanta Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You are joining BCG's Product Agility and Delivery Center of Excellence (CoE), an 80-person global strategic capability center and critical business partner of BCG's internal Digital Product Organization (DPO). This team is comprised of business and product delivery experts with specialization in Agile, Product Management, Product Delivery, Org Optimization and AI Innovation. This team is responsible for driving high-performance delivery of product, project and experience leveraging our expertise. This team directly partners with the Digital Product teams and shares in the delivery of their outcomes. Directly, this role and team report into 'Modern Work Experience and Enablement', a function within worldwide IT. The Digital Product Organization (DPO) is a 2000+ person, cross-functional product & platform org responsible for running and continuously driving digital product capabilities and experience for all internal BCG business services (HR, Marketing, Legal, Risk, Finance, IT, etc.) and the entire BCG workforce. The DPO has over 20 Product Portfolio Families, 130+ product squads and 10 centres of excellence. This organization operates in a fully mature Agile Enterprise operating model, since its transformation in 2021. This Senior Manager level role is a critical and central part of our product teams. In this role, you are responsible for partnering with product leadership, organizing and managing the team's way of working, planning and managing the team's releases, and continuously optimizing the team's performance by managing key performance indicators. Individuals that succeed in this role are experienced consultants, project leaders, or team leaders who able to manage and influence senior leaders, able to plan and organize complex teams and outcomes, able to deliver high quality results, able to build strong and collaborative teams. You are highly motivated, a self-starter, able to take charge and navigate ambiguity, an innovator, a leader of people and outcomes, and a person that wants to take on tough challenges to learn, grow and make difference. This is not just a Scrum Lead role, this is a Product Delivery Leader role working in Agile. In this role, you will: Drive End-to-End Product Delivery: Oversee the delivery of product increments from planning to release. Ensure timely and high-quality delivery of initiatives, epics, features in alignment with the product roadmap. Facilitate, govern and guide planning sessions and workshops for product discovery or initiation. Support Product Teams in Prioritization and Estimations of Product features through various techniques like RICE, KANO etc. Manage dependencies across squads to ensure smooth and timely progress on product deliverables. Facilitate Release Planning and Management: Work with Product Owners and chapter leads to plan and execute product releases. Support pre and post product release activities including L2 support alignment. Improve agility in processes and tools to reduce time to market and enable faster deployments to productions. Ensure frequent releases to gather customer feedback and iterate based on insights. Ensure Quality of the deliverable is maintained by tracking Defect metrics like leakage, defect aging etc. Facilitate Risk Management: Identify risks that may impact product delivery and mitigate them proactively. Address impediments and escalate issues to stakeholders when needed. Metrics and Reporting: Track key metrics and OKRs such as velocity, lead time, cycle time, and predictability to evaluate squad's performance. Use data-driven insights to identify bottlenecks and areas for improvement. Review with Product Owners, product performance (e.g., C-sat, adoption, product KPIs). Ensure product development efforts align with desired outcomes and results. Create dashboards and reports that provide clear visibility into product development progress for stakeholders like Portfolio leadership, sponsors etc. Coach on Agile Processes: Guide teams in adopting Agile practices like Scrum, Kanban, or a hybrid approach tailored to the product development context. Coach cross-functional teams, product leaders, and stakeholders to embed Agile mindsets and practices that foster adaptability, autonomy, and innovation. Act as a catalyst for organizational change by challenging the status quo and co-creating improved ways of working. Ensure Agile ceremonies (e.g., Daily scrum, retrospectives, planning) are productive and value driven. Continuous Improvement: Encourage teams to reflect on processes and identify areas for improvement during retrospectives. Encourage culture of inspect and adapt and failing fast through Sprint Reviews. Support Team Enablement: Fostering a Collaborative Environment: Build a psychologically safe space for team members to communicate openly and take ownership of their work. Promote a culture of accountability and self-organization. Encourage opportunities of Innovation and Experimentation. Partner with Product Owners: To ensure delivery aligns with the product vision and business strategy. To define and track OKRs successful completion. In backlog prioritization to maximize business value and strategic impact. To identify stakeholders and actively manage expectations. YOU'RE GOOD AT Developing relationships, engaging, and influencing stakeholders broadly, including senior leaders, to direct business outcomes Living agile culture and values and spreading your passion for them among other teams Sharing and transmitting passion and in-depth knowledge about Agile principles and are excited to embed them across the organization Applying innovative and creative thinking to solve complex problems and get things done Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Problem solving difficult and complex problems, typically within ambiguous and non-structured settings, and transforming obstacles into big opportunities Being strategic and proactive, bringing proven team coaching experience. Communicating with empathy and influencing others broadly within your area of responsibility Being an agile role model: you work collaboratively, you show courage, you take responsibility, you have confidence, you speak out, you are creative, and you simplify Interacting with others with excellent people management skills: listening, motivating, observing, giving and receiving feedback helps individuals and teams grow Driving decision-making and exercises independent sound judgment in determining appropriate methods to drives results across squads Delivering complex products, initiatives and outcomes using Agile and Lean methods. Managing stakeholders, ensuring alignment and providing transparency. YOU HAVE THE ABILITY TO Identify and solve difficult and complex problems, typically within ambiguous and non-structured settings Ability to deliver complex outcomes and support achievement of objectives and key results. Proactively advise, facilitate, and coach your Squads Draw on best practices and develop creative solutions to address challenges facing Squad Use thorough analysis and strong business judgement to ensure resolution of problems that are not well defined Act as a key resource for squads' leadership in clarifying complex problems and developing customer and employee centric solutions Able to manage difficult situations and get to resolution and outcomes. Understand impact of problems and solutions on big picture and influences outcomes across squads Providing strategic consulting to business and technology stakeholders on how to achieve agility and improve time-to-value. Leading through influence, often without formal authority, by building credibility and trust at all levels of the organization. Able to develop presentations in PowerPoint and present to a larger audience. Able to engage and manage stakeholders effectively. What You'll Bring Minimum, computer science, technology, design or a relevant field (advanced degree and/or higher education preferred) 5-10+ years of client facing management consulting experience - big 4 consulting preferred . click apply for full job details
Operations Manager Location: Haverhill, Cambs Salary: £38,000 to £45,000 per year Reports to: Managing Director / Operations Director A well-established and fast-growing organisation within the graphics, signage, and visual production sector is seeking an experienced Operations Manager to oversee its operational and production activities. This senior role is pivotal in ensuring the seamless delivery of signage, interior décor, architectural film, vehicle graphics, and a range of bespoke visual solutions. The ideal candidate will bring strong leadership skills, technical understanding, and the ability to optimise workflows in a fast-paced creative production environment. Key Responsibilities Leadership and Team Management • Lead, support, and develop the operational team, promoting high performance and continuous improvement • Oversee training, development, staffing levels, and resource planning • Ensure compliance with company policies, HR procedures, and operational protocols Operational Oversight • Ensure all production activities meet strict quality, timeline, and budget expectations • Manage production workflows and schedule equipment maintenance • Coordinate closely with the Design and Client Solutions Manager on production planning and specifications • Maintain a safe, compliant working environment and escalate issues promptly when needed • Manage relationships with outsourced suppliers, installers, and manufacturing partners • Maintain and update the work schedule, prioritising urgent or high-value tasks • Source materials cost-effectively and ensure timely supplier and customer deliveries Client and Supplier Engagement • Maintain excellent customer service standards throughout the lifecycle of each project • Attend and lead site surveys, installations, and client meetings when required • Oversee all delivery-related activities and communication Cross-Functional Collaboration • Support financial processes including quotations, invoicing, stock management, reporting, and credit control • Contribute to sales and marketing initiatives including digital activity and promotional events • Uphold brand standards and provide accurate technical guidance on materials and production techniques • Provide cover for the Design and Client Solutions Manager when needed • Collaborate with additional sites to maximise efficiency, capacity, and resource sharing Strategic Coordination • Work alongside senior leadership to help shape long-term operational strategy • Stay informed of the latest materials, equipment, and production methods, advising on improvements • Support the implementation of new technical solutions and best practices • Undertake reasonable additional duties as required by management Skills, Experience, and Qualifications • Strong leadership experience with the ability to perform under pressure IDeally 5 years or more in the printing industry (ideally digital print) • Proficiency in Google/Microsoft Office, Adobe Illustrator, and Adobe Photoshop • Excellent written and verbal communication skills • Proven initiative, adaptability, and reliability • Valid UK driving licence If you are interested in the role of Operations Manager and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing on (phone number removed) or email (url removed) If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
25/11/2025
Full time
Operations Manager Location: Haverhill, Cambs Salary: £38,000 to £45,000 per year Reports to: Managing Director / Operations Director A well-established and fast-growing organisation within the graphics, signage, and visual production sector is seeking an experienced Operations Manager to oversee its operational and production activities. This senior role is pivotal in ensuring the seamless delivery of signage, interior décor, architectural film, vehicle graphics, and a range of bespoke visual solutions. The ideal candidate will bring strong leadership skills, technical understanding, and the ability to optimise workflows in a fast-paced creative production environment. Key Responsibilities Leadership and Team Management • Lead, support, and develop the operational team, promoting high performance and continuous improvement • Oversee training, development, staffing levels, and resource planning • Ensure compliance with company policies, HR procedures, and operational protocols Operational Oversight • Ensure all production activities meet strict quality, timeline, and budget expectations • Manage production workflows and schedule equipment maintenance • Coordinate closely with the Design and Client Solutions Manager on production planning and specifications • Maintain a safe, compliant working environment and escalate issues promptly when needed • Manage relationships with outsourced suppliers, installers, and manufacturing partners • Maintain and update the work schedule, prioritising urgent or high-value tasks • Source materials cost-effectively and ensure timely supplier and customer deliveries Client and Supplier Engagement • Maintain excellent customer service standards throughout the lifecycle of each project • Attend and lead site surveys, installations, and client meetings when required • Oversee all delivery-related activities and communication Cross-Functional Collaboration • Support financial processes including quotations, invoicing, stock management, reporting, and credit control • Contribute to sales and marketing initiatives including digital activity and promotional events • Uphold brand standards and provide accurate technical guidance on materials and production techniques • Provide cover for the Design and Client Solutions Manager when needed • Collaborate with additional sites to maximise efficiency, capacity, and resource sharing Strategic Coordination • Work alongside senior leadership to help shape long-term operational strategy • Stay informed of the latest materials, equipment, and production methods, advising on improvements • Support the implementation of new technical solutions and best practices • Undertake reasonable additional duties as required by management Skills, Experience, and Qualifications • Strong leadership experience with the ability to perform under pressure IDeally 5 years or more in the printing industry (ideally digital print) • Proficiency in Google/Microsoft Office, Adobe Illustrator, and Adobe Photoshop • Excellent written and verbal communication skills • Proven initiative, adaptability, and reliability • Valid UK driving licence If you are interested in the role of Operations Manager and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing on (phone number removed) or email (url removed) If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Business Development Manager IT Managed Services Located: Field Based - Nationwide Package: Competitive salary, commission, car allowance plus additional company benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To grow and develop Ricoh s IT Managed Services business, selling to Ricoh s existing and new customers, supporting and driving the Direct Sales teams to sell IT Managed Services and being a key subject matter expert in this field to help generate and close sales opportunities, achieving individual and contributing to divisional targets. Responsible for ensuring maximum margin and annuity revenue on all IT Managed Services orders by promoting the value of Ricoh to ensure targets are achieved and exceeded where possible. Proactively building positive relationships across Ricoh s business to enable and promote Managed Services and to be recognised as the IT Managed Services Specialist to support in customer meetings and the development and closure of opportunities. Responsible for building commercial awareness of IT Managed Services with aligned Ricoh sales teams to ensure all opportunities are maximised and competitive advantage is maintained Responsible for continually developing knowledge of IT Managed Services to ensure all opportunities and our competitive advantage are maximised. Accountable for articulating the Managed Services offering to new and existing customers, whilst understanding and identifying the customer s key business challenges that would open up opportunities, and where such services are implemented, to ensure best in class customer experience throughout the sales cycle. Responsible for all sales administration relating to all IT Managed Services opportunities and sales wins which are processed in the Ricoh CRM system and writing effective proposals to ensure management information can be extracted to review overall business activity Responsible for building effective relationships within the relevant Ricoh teams to ensure project implementation is delivered efficiently and effectively. Responsible for developing a pipeline of opportunity to allow the potential of over-achievement of targets and ensure accurate forecasting on a weekly and monthly basis using Ricoh s CRM system to ensure business activity can be monitored. Responsible for taking a lead role in managing the virtual customer bid team to successfully deliver proposals, statements of work and contracts. Accountable for taking the lead role in negotiating statements of work and contracts with a full understanding of the commercial impact of such negotiations which may be with internal key stakeholders, the customer and subcontractors. You will ideally have A proven track record in achieving sales targets is required along with a high-level technical understanding of the services and solutions the candidate has sold to date. The candidate should have experience influencing senior management over a wide spread of departments within mid to large corporates and a strong grasp of value based sales. Skills Required: First class sales and relationship building (internal and external) Self-motivation Able to deliver engaging presentations Excellent communication skills Good understanding of business benefits of managed services industry Extensive experience Good understanding of business transformation and agile working Strong commercial awareness Excellent organisational skills, high attention to detail, and ability to prioritise Demonstrate commitment and flexibility at all times Intermediate level in all MS Office Packages. We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
25/11/2025
Full time
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Business Development Manager IT Managed Services Located: Field Based - Nationwide Package: Competitive salary, commission, car allowance plus additional company benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To grow and develop Ricoh s IT Managed Services business, selling to Ricoh s existing and new customers, supporting and driving the Direct Sales teams to sell IT Managed Services and being a key subject matter expert in this field to help generate and close sales opportunities, achieving individual and contributing to divisional targets. Responsible for ensuring maximum margin and annuity revenue on all IT Managed Services orders by promoting the value of Ricoh to ensure targets are achieved and exceeded where possible. Proactively building positive relationships across Ricoh s business to enable and promote Managed Services and to be recognised as the IT Managed Services Specialist to support in customer meetings and the development and closure of opportunities. Responsible for building commercial awareness of IT Managed Services with aligned Ricoh sales teams to ensure all opportunities are maximised and competitive advantage is maintained Responsible for continually developing knowledge of IT Managed Services to ensure all opportunities and our competitive advantage are maximised. Accountable for articulating the Managed Services offering to new and existing customers, whilst understanding and identifying the customer s key business challenges that would open up opportunities, and where such services are implemented, to ensure best in class customer experience throughout the sales cycle. Responsible for all sales administration relating to all IT Managed Services opportunities and sales wins which are processed in the Ricoh CRM system and writing effective proposals to ensure management information can be extracted to review overall business activity Responsible for building effective relationships within the relevant Ricoh teams to ensure project implementation is delivered efficiently and effectively. Responsible for developing a pipeline of opportunity to allow the potential of over-achievement of targets and ensure accurate forecasting on a weekly and monthly basis using Ricoh s CRM system to ensure business activity can be monitored. Responsible for taking a lead role in managing the virtual customer bid team to successfully deliver proposals, statements of work and contracts. Accountable for taking the lead role in negotiating statements of work and contracts with a full understanding of the commercial impact of such negotiations which may be with internal key stakeholders, the customer and subcontractors. You will ideally have A proven track record in achieving sales targets is required along with a high-level technical understanding of the services and solutions the candidate has sold to date. The candidate should have experience influencing senior management over a wide spread of departments within mid to large corporates and a strong grasp of value based sales. Skills Required: First class sales and relationship building (internal and external) Self-motivation Able to deliver engaging presentations Excellent communication skills Good understanding of business benefits of managed services industry Extensive experience Good understanding of business transformation and agile working Strong commercial awareness Excellent organisational skills, high attention to detail, and ability to prioritise Demonstrate commitment and flexibility at all times Intermediate level in all MS Office Packages. We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh.
Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites required on occasion and you will need to hold current security clearance. The Role As a Service Designer you will champion inclusive design practices throughout project life cycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service Design. * Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity * Work on new ideas and work alongside solution team to design and develop innovative products and services * Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation The Requirements * Proven experience working across a service design process, autonomously with minimal support * Experience working with Government Digital Service (GDS) service standards, applying GDS design principles * Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts * Ability to identify potential accessibility barriers for complex user groups * Client readiness', with experience facilitating workshops, design sprints, ideation sessions or similar * Ability to visualise complex services in an easy-to-understand format for varying audiences * Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers * Strong stakeholder management skills, with the ability to balance competing views as part of the design process * Aptitude for being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users If you are looking for an exciting new challenge to join a leading consultancy, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/10/2025
Full time
Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites required on occasion and you will need to hold current security clearance. The Role As a Service Designer you will champion inclusive design practices throughout project life cycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service Design. * Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity * Work on new ideas and work alongside solution team to design and develop innovative products and services * Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation The Requirements * Proven experience working across a service design process, autonomously with minimal support * Experience working with Government Digital Service (GDS) service standards, applying GDS design principles * Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts * Ability to identify potential accessibility barriers for complex user groups * Client readiness', with experience facilitating workshops, design sprints, ideation sessions or similar * Ability to visualise complex services in an easy-to-understand format for varying audiences * Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers * Strong stakeholder management skills, with the ability to balance competing views as part of the design process * Aptitude for being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users If you are looking for an exciting new challenge to join a leading consultancy, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
2nd Line Support Engineer Bechtle are Europe's leading IT solution as service provider. As a 2nd line support engineer, you will be responsible for working as part of a larger team of engineers to provide solutions, support and services to our customers. Job Role Responsibilities Provide 2nd line technical support for all customers Ensure customer incidents are resolved as quickly as possible (on and off-site) Take responsibility and exceed department Service Level Agreements Work closely with 1st and 2nd line technical support and other field engineers to ensure a high level of communications is maintained Provide technical guidance to the helpdesk team and field engineers Create and maintain strong relationships with other business units Ensure that customer and office solutions equipment/goods are installed to appropriate standards and industry best practice Provide occasional support of managed services operations, including involvement of weekend tasks Provide assistance to service team for technical design, implementation and support of customer incidents and projects Undertake customer audits and create appropriate documentation Create and maintain suitable customer infrastructure / service documentation Assist with the planning of internal and customer project work Accountable for the change control process and the upkeep of digital records Ensure that each service incident or installation is tested as per the client's sign off process and that this information is stored correctly Assist in the training and development of service helpdesk staff and field engineers Work under own initiatives as part of the service team to ensure high quality support to clients Undertake tasks identified by service helpdesk, service team leader or technical manager Undertake any other duties as required, which are deemed necessary to satisfy the needs of the Bechtle Ensure incident information is recorded accurately and in a timely manner Ensure jobsheets are accurate and completed daily Keep appraised of new and emerging technologies Seek and highlight additional opportunities whilst reviewing customers infrastructures Suggest improvements for the on-going development of the service department Job Requirements Excellent customer communication skills Can work on own intuitive. Good written skills on job reporting and documentation. What we offer Hybrid Working (3 days in / up to 2 days remote if required, after probation which is 3 months) Salary £30,000 - £35,000 Depending on experience Location - close to the centre of Northampton with a modern, up to date living space Culture - Social events, Supportive, Fun, Hard working o Perks - Incentives (holidays, vouchers, lunches, spot prizes) Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc) Subsidised health care/medical benefits Annual Leave - 25-30 days plus B.H's + optional 2 weeks unpaid. Increases with time spent o Progression Plan - training & mentor programme. Experience Minimum 2 years' experience in a role of supporting servers, networks, printers, PC's and applications. Proven experience of enterprise / mainstream technologies and applications primarily focused on Microsoft front/backend products as well as anti-virus and backup platforms and operations. Experience with other enterprise / mainstream technologies and applications such as Citrix, VMware and Cisco are desirable. Relevant experience of managing, maintaining, and supporting peripheral equipment including routers, switches, hubs, UPS's, printers etc o Industry recognised accreditations such as MCP, MCSA, MCSE, CCA, CCNA are highly desirable. Reports to: Service Desk Team Leader
01/10/2025
Full time
2nd Line Support Engineer Bechtle are Europe's leading IT solution as service provider. As a 2nd line support engineer, you will be responsible for working as part of a larger team of engineers to provide solutions, support and services to our customers. Job Role Responsibilities Provide 2nd line technical support for all customers Ensure customer incidents are resolved as quickly as possible (on and off-site) Take responsibility and exceed department Service Level Agreements Work closely with 1st and 2nd line technical support and other field engineers to ensure a high level of communications is maintained Provide technical guidance to the helpdesk team and field engineers Create and maintain strong relationships with other business units Ensure that customer and office solutions equipment/goods are installed to appropriate standards and industry best practice Provide occasional support of managed services operations, including involvement of weekend tasks Provide assistance to service team for technical design, implementation and support of customer incidents and projects Undertake customer audits and create appropriate documentation Create and maintain suitable customer infrastructure / service documentation Assist with the planning of internal and customer project work Accountable for the change control process and the upkeep of digital records Ensure that each service incident or installation is tested as per the client's sign off process and that this information is stored correctly Assist in the training and development of service helpdesk staff and field engineers Work under own initiatives as part of the service team to ensure high quality support to clients Undertake tasks identified by service helpdesk, service team leader or technical manager Undertake any other duties as required, which are deemed necessary to satisfy the needs of the Bechtle Ensure incident information is recorded accurately and in a timely manner Ensure jobsheets are accurate and completed daily Keep appraised of new and emerging technologies Seek and highlight additional opportunities whilst reviewing customers infrastructures Suggest improvements for the on-going development of the service department Job Requirements Excellent customer communication skills Can work on own intuitive. Good written skills on job reporting and documentation. What we offer Hybrid Working (3 days in / up to 2 days remote if required, after probation which is 3 months) Salary £30,000 - £35,000 Depending on experience Location - close to the centre of Northampton with a modern, up to date living space Culture - Social events, Supportive, Fun, Hard working o Perks - Incentives (holidays, vouchers, lunches, spot prizes) Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc) Subsidised health care/medical benefits Annual Leave - 25-30 days plus B.H's + optional 2 weeks unpaid. Increases with time spent o Progression Plan - training & mentor programme. Experience Minimum 2 years' experience in a role of supporting servers, networks, printers, PC's and applications. Proven experience of enterprise / mainstream technologies and applications primarily focused on Microsoft front/backend products as well as anti-virus and backup platforms and operations. Experience with other enterprise / mainstream technologies and applications such as Citrix, VMware and Cisco are desirable. Relevant experience of managing, maintaining, and supporting peripheral equipment including routers, switches, hubs, UPS's, printers etc o Industry recognised accreditations such as MCP, MCSA, MCSE, CCA, CCNA are highly desirable. Reports to: Service Desk Team Leader
Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites required on occasion and you will need to hold current security clearance. The Role As a Service Designer you will champion inclusive design practices throughout project life cycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service Design. * Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity * Work on new ideas and work alongside solution team to design and develop innovative products and services * Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation The Requirements * Proven experience working across a service design process, autonomously with minimal support * Experience working with Government Digital Service (GDS) service standards, applying GDS design principles * Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts * Ability to identify potential accessibility barriers for complex user groups * Client readiness', with experience facilitating workshops, design sprints, ideation sessions or similar * Ability to visualise complex services in an easy-to-understand format for varying audiences * Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers * Strong stakeholder management skills, with the ability to balance competing views as part of the design process * Aptitude for being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users If you are looking for an exciting new challenge to join a leading consultancy, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
28/08/2025
Full time
Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites required on occasion and you will need to hold current security clearance. The Role As a Service Designer you will champion inclusive design practices throughout project life cycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service Design. * Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity * Work on new ideas and work alongside solution team to design and develop innovative products and services * Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation The Requirements * Proven experience working across a service design process, autonomously with minimal support * Experience working with Government Digital Service (GDS) service standards, applying GDS design principles * Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts * Ability to identify potential accessibility barriers for complex user groups * Client readiness', with experience facilitating workshops, design sprints, ideation sessions or similar * Ability to visualise complex services in an easy-to-understand format for varying audiences * Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers * Strong stakeholder management skills, with the ability to balance competing views as part of the design process * Aptitude for being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users If you are looking for an exciting new challenge to join a leading consultancy, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
New Business Development Manager South East (Hybrid) Circa £50,000 DOE Package Are you a dynamic, results-driven sales professional with experience in print sales? Looking to Join a multi-award-winning print manufacturer with over 30 years of success in delivering high-quality, environmentally conscious print solutions? We have a great opportunity for a motivated New Business Development Manager to identify and secure profitable new business opportunities across the UK. As a New Business Sales Manager, you ll be responsible for driving new client acquisition by offering the full suite of print services from design, litho and digital print, large format graphics, and packaging, to direct mail and finishing. Your main responsibilities will include: Researching and identifying new business opportunities and markets Building strong, long-lasting relationships with prospects and clients Selling tailored print solutions that meet client needs Meeting and exceeding agreed sales targets and KPIs Collaborating with internal teams to ensure seamless project delivery Staying current with industry trends and market movements You will benefit from working for a well-established manufacturer, one that has been established for 30 years and prides itself on its customer service and its environmentally friendly print solutions. Offering a positive working environment, you ll be supported internally so you can concentrate on boosting top-line revenue growth, customer acquisition levels and profitability. What You ll Bring: Proven track record in B2B sales within the print industry Self-starter attitude with strong prospecting and closing skills Excellent communication and client management abilities Passion for delivering high-quality customer experiences Ability to work independently and as part of a supportive team A positive, resilient, and target-driven mindset If you are a self-motivated, sales profe4ssional person with a genuine passion for the print industry and looking to work in a supportive environment where there is no limit to your earning potential, then this is the role for you! Ref: (phone number removed)A
26/08/2025
Full time
New Business Development Manager South East (Hybrid) Circa £50,000 DOE Package Are you a dynamic, results-driven sales professional with experience in print sales? Looking to Join a multi-award-winning print manufacturer with over 30 years of success in delivering high-quality, environmentally conscious print solutions? We have a great opportunity for a motivated New Business Development Manager to identify and secure profitable new business opportunities across the UK. As a New Business Sales Manager, you ll be responsible for driving new client acquisition by offering the full suite of print services from design, litho and digital print, large format graphics, and packaging, to direct mail and finishing. Your main responsibilities will include: Researching and identifying new business opportunities and markets Building strong, long-lasting relationships with prospects and clients Selling tailored print solutions that meet client needs Meeting and exceeding agreed sales targets and KPIs Collaborating with internal teams to ensure seamless project delivery Staying current with industry trends and market movements You will benefit from working for a well-established manufacturer, one that has been established for 30 years and prides itself on its customer service and its environmentally friendly print solutions. Offering a positive working environment, you ll be supported internally so you can concentrate on boosting top-line revenue growth, customer acquisition levels and profitability. What You ll Bring: Proven track record in B2B sales within the print industry Self-starter attitude with strong prospecting and closing skills Excellent communication and client management abilities Passion for delivering high-quality customer experiences Ability to work independently and as part of a supportive team A positive, resilient, and target-driven mindset If you are a self-motivated, sales profe4ssional person with a genuine passion for the print industry and looking to work in a supportive environment where there is no limit to your earning potential, then this is the role for you! Ref: (phone number removed)A
Role: Security Architect (Communications, Media & Technology) Location: Edinburgh Salary: Competitive Salary and Benefits Career Level: Consultant or Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: We are one of the world's leading providers of cybersecurity solutions. You'll work on innovative projects with colleagues to drive collaboration from strategy through to implementation. You will be using the newest technologies with clients to help them get to the next level. Do you want to work in an environment where you'll learn, grow and advance in an innovative culture that thrives on shared success, innovative ways of thinking and enables boundaryless opportunities that will set you up for success, enable you to develop to your full potential, and drive your career in new and exciting ways. If you're looking for an ambitious career, working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with innovative technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to help our Communications, Media and Technology (CMT) clients secure their most critical assets, often as part of major technical transformation How clients can benefit from new technologies and new business models, while reducing risk to an acceptable level and handling it appropriately. Security innovation and exciting growth areas As a Security Architect, you will: Responsible for designing, and overseeing the building, testing and implementation of security systems within an organisation Have a thorough understanding of sophisticated IT systems Stay up to date with the latest security standards, systems and authentication protocols, as well as best practice security products Maintain senior client relationships and able to articulate key security concepts to less technical stakeholders Provide thought leadership on market and industry trends Help advise our clients on how to improve their security posture Lead and deliver technical projects for our clients We are looking for experience in the following skills: Applied Enterprise Architecture knowledge Proven development of secure architectures for enterprises, applications and infrastructure Ability to interpret relevance of security controls to compliance with legal, best-practice, and regulatory requirements for client environments Engage with Senior account team members to identify requirements, drivers and context, to derive a gap and maturity assessment Ability to translate business requirements into technical solutions Conduct security strategy, readiness and discovery assessments; be Familiar with security and architectural frameworks, compliance requirements and security operations Design and develop security architectures for cloud and multi-cloud/hybrid based systems. Possess a firm understanding of the native offerings within Microsoft Azure, Amazon Web Services (AWS) and Google Cloud platforms. Develop and deliver an end-to-end Security architecture that serves functional and non-functional requirements. Integration with delivery teams to ensure security best practices and regulatory considerations are deployed in all solution scenarios. Works with Engineering, Infrastructure Services, and Application Development organisations to choose appropriate technology solutions and facilitates complete integration into the client environments. Leads initiatives designed to share knowledge across Security Platforms and/or Technology teams. Identifies, recommends, coordinates, deliver timely knowledge to support teams regarding technologies, processes or tools. Develops and implements strategies to increase Security knowledge throughout the enterprise. Industry knowledge relating to the communications, media and technology industry Set yourself apart: Validated design and/or delivery experience of technical security project workIndustry recognised certification in security (e.g. TOGAF, SABSA, CISSP, CCSK,CISA, CISM, CEH, etc.) Experience in Enterprise Security Architecture (e.g. Maturity Assessments, Technical, Governance and Process architecture blueprint creation and technical security assessments) Experience with enterprise applications (architecture, development, support, and troubleshooting) Experience in design reviews to assess security implications and requirements for introduction of new technologies. Experience representing technical viewpoints to diverse audiences and in making timely and prudent technical risk decisions. Experience in Identity and Access Management Experience in Infrastructure Security (virtualised environments a plus) Experience in Governance, Risk and Compliance Experience in business and process architectures Experience in Cyber Security technologies (i.e. Threat and Vulnerability Management) Experience in Cloud Access Security Broker (CASB) Experience in Security Operations (i.e. SIEM and SOC) Experience with EndPoint Security Experience with application and data protection and privacy Basic Qualifications Minimum 5 years experience working in Security Assessments within on-prem, hybrid and cloud environments (e.g., design, recommend and implement security hardening technical controls) Minimum of 3 years leading projects using a standardised set of project management principles Minimum of 5 years of technical writing Minimum of 3 years of developing teams of 3 or more resources Minimum 7 Years Enterprise IT security risk assessments and related frameworks (e.g., ISO 27000 series, NIST 800 Series, COBIT, etc.) Minimum 5 Years Conceptual knowledge application of regulatory and legal compliance Professional Skill Requirements Validated ability to build, lead and champion a team-oriented environment Validated ability to work creatively and analytically in a problem-solving environment Desire to work in an information systems environment Superb communication (written and oral) and interpersonal skills Excellent leadership and management skills Show more Show less Qualifications What's in it for you At Accenture in addition to a competitive basic salary, you will alsohave an extensive benefits package which includes 30 days' vacation per year, gym subsidy, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications 30/10/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. SRG100 RROOTS Locations Edinburgh,London
24/09/2022
Full time
Role: Security Architect (Communications, Media & Technology) Location: Edinburgh Salary: Competitive Salary and Benefits Career Level: Consultant or Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: We are one of the world's leading providers of cybersecurity solutions. You'll work on innovative projects with colleagues to drive collaboration from strategy through to implementation. You will be using the newest technologies with clients to help them get to the next level. Do you want to work in an environment where you'll learn, grow and advance in an innovative culture that thrives on shared success, innovative ways of thinking and enables boundaryless opportunities that will set you up for success, enable you to develop to your full potential, and drive your career in new and exciting ways. If you're looking for an ambitious career, working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with innovative technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to help our Communications, Media and Technology (CMT) clients secure their most critical assets, often as part of major technical transformation How clients can benefit from new technologies and new business models, while reducing risk to an acceptable level and handling it appropriately. Security innovation and exciting growth areas As a Security Architect, you will: Responsible for designing, and overseeing the building, testing and implementation of security systems within an organisation Have a thorough understanding of sophisticated IT systems Stay up to date with the latest security standards, systems and authentication protocols, as well as best practice security products Maintain senior client relationships and able to articulate key security concepts to less technical stakeholders Provide thought leadership on market and industry trends Help advise our clients on how to improve their security posture Lead and deliver technical projects for our clients We are looking for experience in the following skills: Applied Enterprise Architecture knowledge Proven development of secure architectures for enterprises, applications and infrastructure Ability to interpret relevance of security controls to compliance with legal, best-practice, and regulatory requirements for client environments Engage with Senior account team members to identify requirements, drivers and context, to derive a gap and maturity assessment Ability to translate business requirements into technical solutions Conduct security strategy, readiness and discovery assessments; be Familiar with security and architectural frameworks, compliance requirements and security operations Design and develop security architectures for cloud and multi-cloud/hybrid based systems. Possess a firm understanding of the native offerings within Microsoft Azure, Amazon Web Services (AWS) and Google Cloud platforms. Develop and deliver an end-to-end Security architecture that serves functional and non-functional requirements. Integration with delivery teams to ensure security best practices and regulatory considerations are deployed in all solution scenarios. Works with Engineering, Infrastructure Services, and Application Development organisations to choose appropriate technology solutions and facilitates complete integration into the client environments. Leads initiatives designed to share knowledge across Security Platforms and/or Technology teams. Identifies, recommends, coordinates, deliver timely knowledge to support teams regarding technologies, processes or tools. Develops and implements strategies to increase Security knowledge throughout the enterprise. Industry knowledge relating to the communications, media and technology industry Set yourself apart: Validated design and/or delivery experience of technical security project workIndustry recognised certification in security (e.g. TOGAF, SABSA, CISSP, CCSK,CISA, CISM, CEH, etc.) Experience in Enterprise Security Architecture (e.g. Maturity Assessments, Technical, Governance and Process architecture blueprint creation and technical security assessments) Experience with enterprise applications (architecture, development, support, and troubleshooting) Experience in design reviews to assess security implications and requirements for introduction of new technologies. Experience representing technical viewpoints to diverse audiences and in making timely and prudent technical risk decisions. Experience in Identity and Access Management Experience in Infrastructure Security (virtualised environments a plus) Experience in Governance, Risk and Compliance Experience in business and process architectures Experience in Cyber Security technologies (i.e. Threat and Vulnerability Management) Experience in Cloud Access Security Broker (CASB) Experience in Security Operations (i.e. SIEM and SOC) Experience with EndPoint Security Experience with application and data protection and privacy Basic Qualifications Minimum 5 years experience working in Security Assessments within on-prem, hybrid and cloud environments (e.g., design, recommend and implement security hardening technical controls) Minimum of 3 years leading projects using a standardised set of project management principles Minimum of 5 years of technical writing Minimum of 3 years of developing teams of 3 or more resources Minimum 7 Years Enterprise IT security risk assessments and related frameworks (e.g., ISO 27000 series, NIST 800 Series, COBIT, etc.) Minimum 5 Years Conceptual knowledge application of regulatory and legal compliance Professional Skill Requirements Validated ability to build, lead and champion a team-oriented environment Validated ability to work creatively and analytically in a problem-solving environment Desire to work in an information systems environment Superb communication (written and oral) and interpersonal skills Excellent leadership and management skills Show more Show less Qualifications What's in it for you At Accenture in addition to a competitive basic salary, you will alsohave an extensive benefits package which includes 30 days' vacation per year, gym subsidy, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications 30/10/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. SRG100 RROOTS Locations Edinburgh,London
At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want See what it's like to work at Capgemini Invent, visit our Glassdoor page As a Scrum Master, you'll: Guide teams and organisations on how to use Agile/Scrum practices Assess the Agile Maturity of teams and organisations and coach them to higher levels of maturity, at a pace that is sustainable and comfortable Identify and support the scrum team and stakeholders in dealing with blockers and impediments Build a trusting and safe environment where problems can be raised with an emphasis on problem-solving and continual learning Assist with internal and external communication, improving transparency and information flow Support and educate the Product Owner, especially on refining and maintaining the product backlog Provide support to the team using a servant leadership style whenever possible and leading by example Facilitate reviews, retrospectives, daily stand ups and planning meetings Foster a culture of collaboration with other scrum masters, and building a network with other agile champions across the organisation Put into practice agile values and principles from the Agile Manifesto. Contribute to the further growth and expertise of Digital Factory and the Business Technology unit within Capgemini Invent through business and practice development activities (E.g. Enhancing learning and development materials, publishing thought leadership articles and mentoring others) Skills you'll need: Proven experience in undertaking the Scrum Master role in a team that has been applying Scrum principles, practices, and theory Experience in delivery of multi-disciplinary projects and working in cross-functional teams Experience of Agile project management tools such as Team Foundation Server or the Atlassian suite of products such as Jira, Confluence Understanding and experience of widely accepted successful Agile techniques Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, increasing transparency and measuring success Knowledge of various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach Excellent communication skills with the ability to connect and engage across multiple teams, business units and organisations at multiple levels of seniority Previous experience of mentoring colleagues Knowledge of business requirements prioritisation techniques Ability to lead a team of resources across multiple sites, whilst building solid business relationships Excellent written, verbal and interpersonal skills; must be capable of focusing and maintaining project direction and be able to lead and motivate a team of specialist technical and/or business resources, as well as management of stakeholders Experience of managing projects with business and technology deliverables and / or changes involving external third-party providers We are hiring all levels of experience. Whether you have been working as part of a small team or leading large or complex engagements, we have the role for you. Potential is also just as important to us as having the required skills. If you have the right mindset and you're passionate about the role, we will be able to provide you with bespoke training and the support to build all the skills you need. An overview of the role: As a Scrum Master, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. The work: No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time Collaboration and Innovation: We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. Why Us? Capgemini Invent UK is a winner at the Glassdoor Employees' Choice Awards for the 2nd year running, placing in the top 50 employers in its list of the Best Places to Work in 2022. At Capgemini Invent we pride ourselves on our collaborative innovation culture and we provide autonomy in driving your own career and developing the skills they need to achieve success. Whilst we're a global consultancy, we're made up of supportive, close-knit communities all working to get the best solutions for our customers and create the best working environment for our employees. We offer formal training and certifications from industry leaders specific to your role, as well as informal trainings, support and mentorship in our Scrum Master community. We offer interesting and challenging client engagements, opportunities to work and learn from our experienced team of Scrum Masters and the chance to experience a wide range of different clients and industries. Diversity: Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. Learning and development: There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all of our teams. Work/Life Harmony: We understand that everyone has varied lives and we want you to have a great work-life balance. So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact..... click apply for full job details
24/09/2022
Full time
At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want See what it's like to work at Capgemini Invent, visit our Glassdoor page As a Scrum Master, you'll: Guide teams and organisations on how to use Agile/Scrum practices Assess the Agile Maturity of teams and organisations and coach them to higher levels of maturity, at a pace that is sustainable and comfortable Identify and support the scrum team and stakeholders in dealing with blockers and impediments Build a trusting and safe environment where problems can be raised with an emphasis on problem-solving and continual learning Assist with internal and external communication, improving transparency and information flow Support and educate the Product Owner, especially on refining and maintaining the product backlog Provide support to the team using a servant leadership style whenever possible and leading by example Facilitate reviews, retrospectives, daily stand ups and planning meetings Foster a culture of collaboration with other scrum masters, and building a network with other agile champions across the organisation Put into practice agile values and principles from the Agile Manifesto. Contribute to the further growth and expertise of Digital Factory and the Business Technology unit within Capgemini Invent through business and practice development activities (E.g. Enhancing learning and development materials, publishing thought leadership articles and mentoring others) Skills you'll need: Proven experience in undertaking the Scrum Master role in a team that has been applying Scrum principles, practices, and theory Experience in delivery of multi-disciplinary projects and working in cross-functional teams Experience of Agile project management tools such as Team Foundation Server or the Atlassian suite of products such as Jira, Confluence Understanding and experience of widely accepted successful Agile techniques Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, increasing transparency and measuring success Knowledge of various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach Excellent communication skills with the ability to connect and engage across multiple teams, business units and organisations at multiple levels of seniority Previous experience of mentoring colleagues Knowledge of business requirements prioritisation techniques Ability to lead a team of resources across multiple sites, whilst building solid business relationships Excellent written, verbal and interpersonal skills; must be capable of focusing and maintaining project direction and be able to lead and motivate a team of specialist technical and/or business resources, as well as management of stakeholders Experience of managing projects with business and technology deliverables and / or changes involving external third-party providers We are hiring all levels of experience. Whether you have been working as part of a small team or leading large or complex engagements, we have the role for you. Potential is also just as important to us as having the required skills. If you have the right mindset and you're passionate about the role, we will be able to provide you with bespoke training and the support to build all the skills you need. An overview of the role: As a Scrum Master, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. The work: No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time Collaboration and Innovation: We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. Why Us? Capgemini Invent UK is a winner at the Glassdoor Employees' Choice Awards for the 2nd year running, placing in the top 50 employers in its list of the Best Places to Work in 2022. At Capgemini Invent we pride ourselves on our collaborative innovation culture and we provide autonomy in driving your own career and developing the skills they need to achieve success. Whilst we're a global consultancy, we're made up of supportive, close-knit communities all working to get the best solutions for our customers and create the best working environment for our employees. We offer formal training and certifications from industry leaders specific to your role, as well as informal trainings, support and mentorship in our Scrum Master community. We offer interesting and challenging client engagements, opportunities to work and learn from our experienced team of Scrum Masters and the chance to experience a wide range of different clients and industries. Diversity: Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. Learning and development: There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all of our teams. Work/Life Harmony: We understand that everyone has varied lives and we want you to have a great work-life balance. So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact..... click apply for full job details
BAE Systems Digital Intelligence
Gloucester, Gloucestershire
Role summary The successful candidate will be joining the Classified Infrastructure Team with responsibility for addressing infrastructure support issues, maintaining and managing the overall performance and availability of the Classified networks and other hosted systems. Providing support to users at all levels of the organization will form a key element of this role. Principle Responsibilities Administering a virtualised production environment. Installation and support of hardware (including servers, thin clients, PC's, network hardware, printers, telephones). Installation and support of software (including desktop & server applications) Resolving incidents within agreed service levels. Technical input into infrastructure changes following change management processes. Support for Exchange, Active Directory, VMWare, SharePoint & Citrix platforms. Network support for Cisco environments. Identify underlying problems discovered during day-to-day operations, raising them with the Classified Infrastrucure Manager and managing them to resolution. Complete routine operations schedules for servers, server applications, databases, systems and network elements using established and repeatable procedures following corporate standards and requirements. Updating or writing additional material as required. Design and assurance Education / Experience At least two of: MCSA / MCSE (preferred). CCNA / CCDA. VCP 3-5 years experience working in a busy IS Department or other relevant work experience. Technical Skills Advanced level: Install, configure & support Microsoft Windows Server 2008, 2012 & 2016, Active Directory, Exchange 2010, 2013, 2016 & 2019 SQL 2005, 2008, 2012 & 2014, Windows 7, 8.1 & 10 Install, configure & support of VMWARE (Infrastructure 5.5 and higher) Networking & Security - TCP/IP, DNS, Firewall Install, Configure & Support Citrix, PVS, Appsense Intermediate level: Install, configure & support of Linux (Cent OS, Redhat & Debian) UNIX Networking & Security - MPLS, VPN (IPSec & SSL), client security. Administration and support of SAN Environments. The successful candidate will also have experience with a variety of IT administration & management applications. Personal Characteristics Very strong attention to detail. Excellent analytical & problem solving skills. Positive attitude. Capable of handling multiple priorities in fast paced surroundings. Ability to work to challenging deadlines. Excellent communication skills (written & verbal). Strong interpersonal skills with the ability to work in an international environment. Flexible approach to work with the ability to pro-actively take the initiative and work independently with little supervision, and also to be part of a collaborative team where ideas & skills are shared. Ability to acquire new skills quickly and learn on the job. Ability to fully assess the impact of making changes on existing environments Professional / flexible individual that can adapt quickly to changing requirements or priorities and where necessary divert to assist other teams/projects. Other Attributes This role may require travel to our international / regional offices for work on remote sites. The successful candidate will be up to date with trends in IT and be able to relate these to business goals. Lifting & moving of equipment may be required during the course of work. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence BAE Systems Digital Intelligence is home to 4,800 digital, cyber and intelligence experts. We work collaboratively across 16 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Launched in 2022, Digital Intelligence is part of BAE Systems, and has a rich heritage in helping to defend nations and businesses around the world from advanced threats. Division overview: Functions At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and the business could not operate without all the dedicated work of our Functions teams. From Finance & Operations through Communications & Marketing, to HR and Site Operations and more, our Functions teams enable our divisions to implement ground-breaking digital transformations and crucial defence software. As part of Functions, you will be supporting and partnering with our global business from the backline, being a strategic advisor within your specialist area, and ensuring the business runs smoothly and efficiently. We all have a role to play in defending our clients; and this is yours.
24/09/2022
Full time
Role summary The successful candidate will be joining the Classified Infrastructure Team with responsibility for addressing infrastructure support issues, maintaining and managing the overall performance and availability of the Classified networks and other hosted systems. Providing support to users at all levels of the organization will form a key element of this role. Principle Responsibilities Administering a virtualised production environment. Installation and support of hardware (including servers, thin clients, PC's, network hardware, printers, telephones). Installation and support of software (including desktop & server applications) Resolving incidents within agreed service levels. Technical input into infrastructure changes following change management processes. Support for Exchange, Active Directory, VMWare, SharePoint & Citrix platforms. Network support for Cisco environments. Identify underlying problems discovered during day-to-day operations, raising them with the Classified Infrastrucure Manager and managing them to resolution. Complete routine operations schedules for servers, server applications, databases, systems and network elements using established and repeatable procedures following corporate standards and requirements. Updating or writing additional material as required. Design and assurance Education / Experience At least two of: MCSA / MCSE (preferred). CCNA / CCDA. VCP 3-5 years experience working in a busy IS Department or other relevant work experience. Technical Skills Advanced level: Install, configure & support Microsoft Windows Server 2008, 2012 & 2016, Active Directory, Exchange 2010, 2013, 2016 & 2019 SQL 2005, 2008, 2012 & 2014, Windows 7, 8.1 & 10 Install, configure & support of VMWARE (Infrastructure 5.5 and higher) Networking & Security - TCP/IP, DNS, Firewall Install, Configure & Support Citrix, PVS, Appsense Intermediate level: Install, configure & support of Linux (Cent OS, Redhat & Debian) UNIX Networking & Security - MPLS, VPN (IPSec & SSL), client security. Administration and support of SAN Environments. The successful candidate will also have experience with a variety of IT administration & management applications. Personal Characteristics Very strong attention to detail. Excellent analytical & problem solving skills. Positive attitude. Capable of handling multiple priorities in fast paced surroundings. Ability to work to challenging deadlines. Excellent communication skills (written & verbal). Strong interpersonal skills with the ability to work in an international environment. Flexible approach to work with the ability to pro-actively take the initiative and work independently with little supervision, and also to be part of a collaborative team where ideas & skills are shared. Ability to acquire new skills quickly and learn on the job. Ability to fully assess the impact of making changes on existing environments Professional / flexible individual that can adapt quickly to changing requirements or priorities and where necessary divert to assist other teams/projects. Other Attributes This role may require travel to our international / regional offices for work on remote sites. The successful candidate will be up to date with trends in IT and be able to relate these to business goals. Lifting & moving of equipment may be required during the course of work. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence BAE Systems Digital Intelligence is home to 4,800 digital, cyber and intelligence experts. We work collaboratively across 16 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Launched in 2022, Digital Intelligence is part of BAE Systems, and has a rich heritage in helping to defend nations and businesses around the world from advanced threats. Division overview: Functions At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and the business could not operate without all the dedicated work of our Functions teams. From Finance & Operations through Communications & Marketing, to HR and Site Operations and more, our Functions teams enable our divisions to implement ground-breaking digital transformations and crucial defence software. As part of Functions, you will be supporting and partnering with our global business from the backline, being a strategic advisor within your specialist area, and ensuring the business runs smoothly and efficiently. We all have a role to play in defending our clients; and this is yours.
Java Developer Location: Glasgow Salary: Competitive salary and package dependent on experience. Accenture will be recruiting at the following levels: Senior Analyst, Specialist, Associate Manager. Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse abilities and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Our Advanced Technology Centre is a thriving technology and innovation hub from where we deliver high quality services to a number of private and public sector clients. You'll learn, grow and advance in an innovative culture that thrives with shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for an exciting career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our distributed team, you'll be working with ground breaking technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. How best to develop your skills and hone your talents within an innovative technology environment. As a Java Developer, you will: Work as part of a team to deliver features across the technical solution with your focus being on developing Java Spring Boot based microservices. Advocate for and employ good development practices on the team such as consistent branching strategy, coding standards, Test Driven Development, Continuous Integration and Continuous Testing. Support the technical leads in crafting the separation of functional into microservices and the end to end integration and flow between technical components. Support the test automation engineers in testing the stories and features delivered both from a functional and non-functional perspective. Follow the Scrum Methodology participating actively in sprint backlog refinement, sprint planning, stand-ups, sprint review and sprint retrospective. Show more Show less Qualifications The following skills and experience are essential for this role: Have significant Java programming experience, ideally utilising Spring Boot to develop microservices. Comfortable using Linux or Unix, Configuration Management tools such as Git, Mercurial or SVN, and a modern IDE. Capable of working in an agile development environment, both as part of a team and individually. Have experience applying TDD/BDD approaches. Enjoy working in a dynamic, fast paced environment, collaborating with others, contributing to craft and estimating discussions and utilising strong collaborator leadership skills. Set yourself apart: Have worked in a client facing environment. Hold industry relevant certifications. Have led teams and/or worked across multiple projects. Have experience parsing sophisticated XML files (ideally SWIFT files). Have experience in any of the following; Apigee, API (Creation and Control / Gateway), React Framework, Nodejs, Redux, Emotion, Storybook, JBoss, GIT, Docker, NGINX, OAuth2, JWT, Spring Framework, Kafka, Oracle/Golden Gate, OpenShift, Swift Messaging Hub. What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, gym subsidy, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and build lasting value across their enterprises. Visit us at ! Closing Date for Applications: 31/08/2023 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. SRG100 ATCTech RROOTS
24/09/2022
Full time
Java Developer Location: Glasgow Salary: Competitive salary and package dependent on experience. Accenture will be recruiting at the following levels: Senior Analyst, Specialist, Associate Manager. Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse abilities and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Our Advanced Technology Centre is a thriving technology and innovation hub from where we deliver high quality services to a number of private and public sector clients. You'll learn, grow and advance in an innovative culture that thrives with shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for an exciting career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our distributed team, you'll be working with ground breaking technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. How best to develop your skills and hone your talents within an innovative technology environment. As a Java Developer, you will: Work as part of a team to deliver features across the technical solution with your focus being on developing Java Spring Boot based microservices. Advocate for and employ good development practices on the team such as consistent branching strategy, coding standards, Test Driven Development, Continuous Integration and Continuous Testing. Support the technical leads in crafting the separation of functional into microservices and the end to end integration and flow between technical components. Support the test automation engineers in testing the stories and features delivered both from a functional and non-functional perspective. Follow the Scrum Methodology participating actively in sprint backlog refinement, sprint planning, stand-ups, sprint review and sprint retrospective. Show more Show less Qualifications The following skills and experience are essential for this role: Have significant Java programming experience, ideally utilising Spring Boot to develop microservices. Comfortable using Linux or Unix, Configuration Management tools such as Git, Mercurial or SVN, and a modern IDE. Capable of working in an agile development environment, both as part of a team and individually. Have experience applying TDD/BDD approaches. Enjoy working in a dynamic, fast paced environment, collaborating with others, contributing to craft and estimating discussions and utilising strong collaborator leadership skills. Set yourself apart: Have worked in a client facing environment. Hold industry relevant certifications. Have led teams and/or worked across multiple projects. Have experience parsing sophisticated XML files (ideally SWIFT files). Have experience in any of the following; Apigee, API (Creation and Control / Gateway), React Framework, Nodejs, Redux, Emotion, Storybook, JBoss, GIT, Docker, NGINX, OAuth2, JWT, Spring Framework, Kafka, Oracle/Golden Gate, OpenShift, Swift Messaging Hub. What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, gym subsidy, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and build lasting value across their enterprises. Visit us at ! Closing Date for Applications: 31/08/2023 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. SRG100 ATCTech RROOTS
Java Developer Location: Edinburgh Salary: Competitive salary and package dependent on experience. Accenture will be recruiting at the following levels: Senior Analyst, Specialist, Associate Manager. Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse abilities and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Our Advanced Technology Centre is a thriving technology and innovation hub from where we deliver high quality services to a number of private and public sector clients. You'll learn, grow and advance in an innovative culture that thrives with shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for an exciting career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our distributed team, you'll be working with ground breaking technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. How best to develop your skills and hone your talents within an innovative technology environment. As a Java Developer, you will: Work as part of a team to deliver features across the technical solution with your focus being on developing Java Spring Boot based microservices. Advocate for and employ good development practices on the team such as consistent branching strategy, coding standards, Test Driven Development, Continuous Integration and Continuous Testing. Support the technical leads in crafting the separation of functional into microservices and the end to end integration and flow between technical components. Support the test automation engineers in testing the stories and features delivered both from a functional and non-functional perspective. Follow the Scrum Methodology participating actively in sprint backlog refinement, sprint planning, stand-ups, sprint review and sprint retrospective. Show more Show less Qualifications The following skills and experience are essential for this role: Have significant Java programming experience, ideally utilising Spring Boot to develop microservices. Comfortable using Linux or Unix, Configuration Management tools such as Git, Mercurial or SVN, and a modern IDE. Capable of working in an agile development environment, both as part of a team and individually. Have experience applying TDD/BDD approaches. Enjoy working in a dynamic, fast paced environment, collaborating with others, contributing to craft and estimating discussions and utilising strong collaborator leadership skills. Set yourself apart: Have worked in a client facing environment. Hold industry relevant certifications. Have led teams and/or worked across multiple projects. Have experience parsing sophisticated XML files (ideally SWIFT files). Have experience in any of the following; Apigee, API (Creation and Control / Gateway), React Framework, Nodejs, Redux, Emotion, Storybook, JBoss, GIT, Docker, NGINX, OAuth2, JWT, Spring Framework, Kafka, Oracle/Golden Gate, OpenShift, Swift Messaging Hub. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, gym subsidy, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and build lasting value across their enterprises. Visit us at ! Closing Date for Applications: 31/08/2023 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. SRG100 ATCTech RROOTS
24/09/2022
Full time
Java Developer Location: Edinburgh Salary: Competitive salary and package dependent on experience. Accenture will be recruiting at the following levels: Senior Analyst, Specialist, Associate Manager. Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse abilities and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Our Advanced Technology Centre is a thriving technology and innovation hub from where we deliver high quality services to a number of private and public sector clients. You'll learn, grow and advance in an innovative culture that thrives with shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for an exciting career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our distributed team, you'll be working with ground breaking technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. How best to develop your skills and hone your talents within an innovative technology environment. As a Java Developer, you will: Work as part of a team to deliver features across the technical solution with your focus being on developing Java Spring Boot based microservices. Advocate for and employ good development practices on the team such as consistent branching strategy, coding standards, Test Driven Development, Continuous Integration and Continuous Testing. Support the technical leads in crafting the separation of functional into microservices and the end to end integration and flow between technical components. Support the test automation engineers in testing the stories and features delivered both from a functional and non-functional perspective. Follow the Scrum Methodology participating actively in sprint backlog refinement, sprint planning, stand-ups, sprint review and sprint retrospective. Show more Show less Qualifications The following skills and experience are essential for this role: Have significant Java programming experience, ideally utilising Spring Boot to develop microservices. Comfortable using Linux or Unix, Configuration Management tools such as Git, Mercurial or SVN, and a modern IDE. Capable of working in an agile development environment, both as part of a team and individually. Have experience applying TDD/BDD approaches. Enjoy working in a dynamic, fast paced environment, collaborating with others, contributing to craft and estimating discussions and utilising strong collaborator leadership skills. Set yourself apart: Have worked in a client facing environment. Hold industry relevant certifications. Have led teams and/or worked across multiple projects. Have experience parsing sophisticated XML files (ideally SWIFT files). Have experience in any of the following; Apigee, API (Creation and Control / Gateway), React Framework, Nodejs, Redux, Emotion, Storybook, JBoss, GIT, Docker, NGINX, OAuth2, JWT, Spring Framework, Kafka, Oracle/Golden Gate, OpenShift, Swift Messaging Hub. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, gym subsidy, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and build lasting value across their enterprises. Visit us at ! Closing Date for Applications: 31/08/2023 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. SRG100 ATCTech RROOTS
Role: Security Architect (Communications, Media & Technology) Location: Newcastle Salary: Competitive Salary and Benefits Career Level: Consultant or Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: We are one of the world's leading providers of cybersecurity solutions. You'll work on innovative projects with colleagues to drive collaboration from strategy through to implementation. You will be using the newest technologies with clients to help them get to the next level. Do you want to work in an environment where you'll learn, grow and advance in an innovative culture that thrives on shared success, innovative ways of thinking and enables boundaryless opportunities that will set you up for success, enable you to develop to your full potential, and drive your career in new and exciting ways. If you're looking for an ambitious career, working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with innovative technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to help our Communications, Media and Technology (CMT) clients secure their most critical assets, often as part of major technical transformation How clients can benefit from new technologies and new business models, while reducing risk to an acceptable level and handling it appropriately. Security innovation and exciting growth areas As a Security Architect, you will: Responsible for designing, and overseeing the building, testing and implementation of security systems within an organisation Have a thorough understanding of sophisticated IT systems Stay up to date with the latest security standards, systems and authentication protocols, as well as best practice security products Maintain senior client relationships and able to articulate key security concepts to less technical stakeholders Provide thought leadership on market and industry trends Help advise our clients on how to improve their security posture Lead and deliver technical projects for our clients We are looking for experience in the following skills: Applied Enterprise Architecture knowledge Proven development of secure architectures for enterprises, applications and infrastructure Ability to interpret relevance of security controls to compliance with legal, best-practice, and regulatory requirements for client environments Engage with Senior account team members to identify requirements, drivers and context, to derive a gap and maturity assessment Ability to translate business requirements into technical solutions Conduct security strategy, readiness and discovery assessments; be Familiar with security and architectural frameworks, compliance requirements and security operations Design and develop security architectures for cloud and multi-cloud/hybrid based systems. Possess a firm understanding of the native offerings within Microsoft Azure, Amazon Web Services (AWS) and Google Cloud platforms. Develop and deliver an end-to-end Security architecture that serves functional and non-functional requirements. Integration with delivery teams to ensure security best practices and regulatory considerations are deployed in all solution scenarios. Works with Engineering, Infrastructure Services, and Application Development organisations to choose appropriate technology solutions and facilitates complete integration into the client environments. Leads initiatives designed to share knowledge across Security Platforms and/or Technology teams. Identifies, recommends, coordinates, deliver timely knowledge to support teams regarding technologies, processes or tools. Develops and implements strategies to increase Security knowledge throughout the enterprise. Industry knowledge relating to the communications, media and technology industry Set yourself apart: Validated design and/or delivery experience of technical security project workIndustry recognised certification in security (e.g. TOGAF, SABSA, CISSP, CCSK,CISA, CISM, CEH, etc.) Experience in Enterprise Security Architecture (e.g. Maturity Assessments, Technical, Governance and Process architecture blueprint creation and technical security assessments) Experience with enterprise applications (architecture, development, support, and troubleshooting) Experience in design reviews to assess security implications and requirements for introduction of new technologies. Experience representing technical viewpoints to diverse audiences and in making timely and prudent technical risk decisions. Experience in Identity and Access Management Experience in Infrastructure Security (virtualised environments a plus) Experience in Governance, Risk and Compliance Experience in business and process architectures Experience in Cyber Security technologies (i.e. Threat and Vulnerability Management) Experience in Cloud Access Security Broker (CASB) Experience in Security Operations (i.e. SIEM and SOC) Experience with EndPoint Security Experience with application and data protection and privacy Basic Qualifications Minimum 5 years experience working in Security Assessments within on-prem, hybrid and cloud environments (e.g., design, recommend and implement security hardening technical controls) Minimum of 3 years leading projects using a standardised set of project management principles Minimum of 5 years of technical writing Minimum of 3 years of developing teams of 3 or more resources Minimum 7 Years Enterprise IT security risk assessments and related frameworks (e.g., ISO 27000 series, NIST 800 Series, COBIT, etc.) Minimum 5 Years Conceptual knowledge application of regulatory and legal compliance Professional Skill Requirements Validated ability to build, lead and champion a team-oriented environment Validated ability to work creatively and analytically in a problem-solving environment Desire to work in an information systems environment Superb communication (written and oral) and interpersonal skills Excellent leadership and management skills Show more Show less Qualifications What's in it for you At Accenture in addition to a competitive basic salary, you will alsohave an extensive benefits package which includes 30 days' vacation per year, gym subsidy, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications 30/10/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS
24/09/2022
Full time
Role: Security Architect (Communications, Media & Technology) Location: Newcastle Salary: Competitive Salary and Benefits Career Level: Consultant or Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: We are one of the world's leading providers of cybersecurity solutions. You'll work on innovative projects with colleagues to drive collaboration from strategy through to implementation. You will be using the newest technologies with clients to help them get to the next level. Do you want to work in an environment where you'll learn, grow and advance in an innovative culture that thrives on shared success, innovative ways of thinking and enables boundaryless opportunities that will set you up for success, enable you to develop to your full potential, and drive your career in new and exciting ways. If you're looking for an ambitious career, working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with innovative technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to help our Communications, Media and Technology (CMT) clients secure their most critical assets, often as part of major technical transformation How clients can benefit from new technologies and new business models, while reducing risk to an acceptable level and handling it appropriately. Security innovation and exciting growth areas As a Security Architect, you will: Responsible for designing, and overseeing the building, testing and implementation of security systems within an organisation Have a thorough understanding of sophisticated IT systems Stay up to date with the latest security standards, systems and authentication protocols, as well as best practice security products Maintain senior client relationships and able to articulate key security concepts to less technical stakeholders Provide thought leadership on market and industry trends Help advise our clients on how to improve their security posture Lead and deliver technical projects for our clients We are looking for experience in the following skills: Applied Enterprise Architecture knowledge Proven development of secure architectures for enterprises, applications and infrastructure Ability to interpret relevance of security controls to compliance with legal, best-practice, and regulatory requirements for client environments Engage with Senior account team members to identify requirements, drivers and context, to derive a gap and maturity assessment Ability to translate business requirements into technical solutions Conduct security strategy, readiness and discovery assessments; be Familiar with security and architectural frameworks, compliance requirements and security operations Design and develop security architectures for cloud and multi-cloud/hybrid based systems. Possess a firm understanding of the native offerings within Microsoft Azure, Amazon Web Services (AWS) and Google Cloud platforms. Develop and deliver an end-to-end Security architecture that serves functional and non-functional requirements. Integration with delivery teams to ensure security best practices and regulatory considerations are deployed in all solution scenarios. Works with Engineering, Infrastructure Services, and Application Development organisations to choose appropriate technology solutions and facilitates complete integration into the client environments. Leads initiatives designed to share knowledge across Security Platforms and/or Technology teams. Identifies, recommends, coordinates, deliver timely knowledge to support teams regarding technologies, processes or tools. Develops and implements strategies to increase Security knowledge throughout the enterprise. Industry knowledge relating to the communications, media and technology industry Set yourself apart: Validated design and/or delivery experience of technical security project workIndustry recognised certification in security (e.g. TOGAF, SABSA, CISSP, CCSK,CISA, CISM, CEH, etc.) Experience in Enterprise Security Architecture (e.g. Maturity Assessments, Technical, Governance and Process architecture blueprint creation and technical security assessments) Experience with enterprise applications (architecture, development, support, and troubleshooting) Experience in design reviews to assess security implications and requirements for introduction of new technologies. Experience representing technical viewpoints to diverse audiences and in making timely and prudent technical risk decisions. Experience in Identity and Access Management Experience in Infrastructure Security (virtualised environments a plus) Experience in Governance, Risk and Compliance Experience in business and process architectures Experience in Cyber Security technologies (i.e. Threat and Vulnerability Management) Experience in Cloud Access Security Broker (CASB) Experience in Security Operations (i.e. SIEM and SOC) Experience with EndPoint Security Experience with application and data protection and privacy Basic Qualifications Minimum 5 years experience working in Security Assessments within on-prem, hybrid and cloud environments (e.g., design, recommend and implement security hardening technical controls) Minimum of 3 years leading projects using a standardised set of project management principles Minimum of 5 years of technical writing Minimum of 3 years of developing teams of 3 or more resources Minimum 7 Years Enterprise IT security risk assessments and related frameworks (e.g., ISO 27000 series, NIST 800 Series, COBIT, etc.) Minimum 5 Years Conceptual knowledge application of regulatory and legal compliance Professional Skill Requirements Validated ability to build, lead and champion a team-oriented environment Validated ability to work creatively and analytically in a problem-solving environment Desire to work in an information systems environment Superb communication (written and oral) and interpersonal skills Excellent leadership and management skills Show more Show less Qualifications What's in it for you At Accenture in addition to a competitive basic salary, you will alsohave an extensive benefits package which includes 30 days' vacation per year, gym subsidy, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications 30/10/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS
UKI Market Engagement Lead Location: London Salary: Competitive salary and package dependent on experience Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: At Accenture we are seeking professionals who want to make a real difference and have the passion and experience to bring Oracle Cloud to our clients and help them achieve results. As part of the 54,000+ Accenture Oracle skilled professionals in our global community, you will join the UK and Ireland Oracle business group team where we play a central role in working with some of the world's most dynamic global companies, responsible for helping them address some of the top challenges faced today. Within our Oracle practice, functional and technical professionals work with our clients to transform their business into the digital era. With a focus on migration into Oracle Cloud or delivering cloud native solution on Oracle Cloud, our Oracle practice offers and delivers an unparalleled digital footprint for our customers. Job Description: We are looking to add to our Accenture Open Innovation team and global practice community a passionate innovator, technologist, and leader with an entrepreneurial mindset to lead Open Innovation programs in Europe. You will work closely with the Global Program Lead, the European Program Lead, Industry and Technology Segment Leads, as well as the Client Innovation Services team in the region s innovation hubs, to ensure clients are leveraging the next generation of priority startup partners to accelerate their digital transformation journey. You will foster a culture of innovation in the region by driving the engagement between local leaders of client accounts, clients and priority startups in the Open Innovation and Ventures portfolio of partners. You will be a catalyst for innovation and grow Accenture s brand in the marketplace and region. This is a highly visible role, working with Accenture Leadership and other key senior managers. The role involves continuous engagement with the innovation ecosystem and internal Accenture teams. In addition, you will collaborate with industry, digital, technology, and other groups across Accenture to drive awareness, generate interest, and deliver impact for Accenture and its Global 2000 clients. You will: Open Innovation Go To Market Leads will have the following key responsibilities. Drive client impact and partner related revenue growth by working with regional client account teams, as well as other internal teams to bring relevant, disruptive startup solutions to clients from our portfolio of priority partners Create and maintain a regional client sales pipeline, originate and support client opportunities, and support Accenture Open Innovation industry and technology segment leads in growing our key partners business Build an internal network across key Accenture stakeholders to drive local employee engagement, expand awareness of an open innovation approach Job Qualifications Bachelor s degree in business, technology, or engineering or equivalent work experience Minimum 7 years of professional experience in consulting, business development, sales, and or product management Strong technical acumen and agility to navigate, structure, and pitch business ideas with new technologies e.g., AI, FinTech, software development, infrastructure, IoT, mobile Startup or entrepreneurial experience with enterprise technologies Preferred Qualifications Relationship management, alliance building, or partnership management experience in an entrepreneurial technology environment Project management experience Intellectual curiosity with regards to new technologies, business models, or creative solutions that can serve clients in an innovative manor Strong interest in and understanding of the latest enterprise technology innovation trends and resulting impacts Technology sales experience Demonstrated professional experience in at least one industry in which Accenture operates Financial services, Telecom, Resources, etc. Professional Skill Requirements Proven ability to build, manage, and foster a team oriented environment Proven ability to work creatively and analytically in a problem solving environment Desire to work in an information systems environment Excellent communication written and oral and interpersonal skills Excellent leadership and management skills Proven ability to work in an agile environment Able to quickly switch between, and balance, strategic thinking and execution Proven ability to take personal ownership of projects and drive towards successful completion in spite of complex challenges At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year (30 days' vacation at Manager level), private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Show more Show less Qualifications .
24/09/2022
Full time
UKI Market Engagement Lead Location: London Salary: Competitive salary and package dependent on experience Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: At Accenture we are seeking professionals who want to make a real difference and have the passion and experience to bring Oracle Cloud to our clients and help them achieve results. As part of the 54,000+ Accenture Oracle skilled professionals in our global community, you will join the UK and Ireland Oracle business group team where we play a central role in working with some of the world's most dynamic global companies, responsible for helping them address some of the top challenges faced today. Within our Oracle practice, functional and technical professionals work with our clients to transform their business into the digital era. With a focus on migration into Oracle Cloud or delivering cloud native solution on Oracle Cloud, our Oracle practice offers and delivers an unparalleled digital footprint for our customers. Job Description: We are looking to add to our Accenture Open Innovation team and global practice community a passionate innovator, technologist, and leader with an entrepreneurial mindset to lead Open Innovation programs in Europe. You will work closely with the Global Program Lead, the European Program Lead, Industry and Technology Segment Leads, as well as the Client Innovation Services team in the region s innovation hubs, to ensure clients are leveraging the next generation of priority startup partners to accelerate their digital transformation journey. You will foster a culture of innovation in the region by driving the engagement between local leaders of client accounts, clients and priority startups in the Open Innovation and Ventures portfolio of partners. You will be a catalyst for innovation and grow Accenture s brand in the marketplace and region. This is a highly visible role, working with Accenture Leadership and other key senior managers. The role involves continuous engagement with the innovation ecosystem and internal Accenture teams. In addition, you will collaborate with industry, digital, technology, and other groups across Accenture to drive awareness, generate interest, and deliver impact for Accenture and its Global 2000 clients. You will: Open Innovation Go To Market Leads will have the following key responsibilities. Drive client impact and partner related revenue growth by working with regional client account teams, as well as other internal teams to bring relevant, disruptive startup solutions to clients from our portfolio of priority partners Create and maintain a regional client sales pipeline, originate and support client opportunities, and support Accenture Open Innovation industry and technology segment leads in growing our key partners business Build an internal network across key Accenture stakeholders to drive local employee engagement, expand awareness of an open innovation approach Job Qualifications Bachelor s degree in business, technology, or engineering or equivalent work experience Minimum 7 years of professional experience in consulting, business development, sales, and or product management Strong technical acumen and agility to navigate, structure, and pitch business ideas with new technologies e.g., AI, FinTech, software development, infrastructure, IoT, mobile Startup or entrepreneurial experience with enterprise technologies Preferred Qualifications Relationship management, alliance building, or partnership management experience in an entrepreneurial technology environment Project management experience Intellectual curiosity with regards to new technologies, business models, or creative solutions that can serve clients in an innovative manor Strong interest in and understanding of the latest enterprise technology innovation trends and resulting impacts Technology sales experience Demonstrated professional experience in at least one industry in which Accenture operates Financial services, Telecom, Resources, etc. Professional Skill Requirements Proven ability to build, manage, and foster a team oriented environment Proven ability to work creatively and analytically in a problem solving environment Desire to work in an information systems environment Excellent communication written and oral and interpersonal skills Excellent leadership and management skills Proven ability to work in an agile environment Able to quickly switch between, and balance, strategic thinking and execution Proven ability to take personal ownership of projects and drive towards successful completion in spite of complex challenges At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year (30 days' vacation at Manager level), private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Show more Show less Qualifications .
The job on offer Reporting to the EUS Lead Group, the role will have Second Line responsibility for pre-empting (Automation), investigating and resolving Incidents. Completing IMACs and Requests where applicable; and assisting with Problem, Project and NSR Tasks assigned to the Desktop Support Team. The individual will also support Testing for the Evergreen Desktop service. The individual must be MoD SC Cleared or be capable of obtaining MoD SC Clearance. The candidate must be a sole UK National, with a full UK Driving Licence. Your role • Second Line responsibility for resolving Incidents to SLA • Requests/IMACs completion to SLA • Escalations - responsibility to be below 2%, per Incident per month • CSATs for Incidents handled to over 4.5 out of 5 per month • Pro-active communication with the Service Desk and Level3 Teams, leading to efficient resolutions and completions • Undertaking Project Tasks in support of both internal and external Project Managers • Completing Problem Tasks to KPI • Undertaking NSR Tasks to agreed timescales • Effective Customer handling • Keeping the EUS Lead Group informed of any IT concerns escalating as necessary Your profile • Microsoft Windows O/S (Windows 10 & Windows 7) - working knowledge of build, configuration and registry settings • Desktop hardware architecture - predominately HP desktop and laptops • SCCM experience including OS deployment, application deployment, fault finding, monitoring and reporting • Microsoft Office suite - configuration, templates, macros, add-ins, advanced features and user preference configuration • Active Directory - basic administration, User configuration • Messaging and collaboration tools - an appreciation of the Microsoft Exchange environment, email client configuration, MS Outlook, instant messaging tools (Skype for business) • Networks experience to include an understanding of LAN/WAN/vLAN and Wi-Fi technologies, DHCP, DNS/WINS, PXE and VPN/remote connectivity • Automation - Understanding of Scripting technologies such as PowerShell, VB Scripting and batch Files • Security - disk encryption using bit locker, NTFS permissions and shared folder security • Computer peripherals - including but not limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners • Working Knowledge of IT Service Management (ITSM) software (ServiceNow) especially Incidents and Requests Why Capgemini is unique At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion. Get the Future You Want
24/09/2022
Full time
The job on offer Reporting to the EUS Lead Group, the role will have Second Line responsibility for pre-empting (Automation), investigating and resolving Incidents. Completing IMACs and Requests where applicable; and assisting with Problem, Project and NSR Tasks assigned to the Desktop Support Team. The individual will also support Testing for the Evergreen Desktop service. The individual must be MoD SC Cleared or be capable of obtaining MoD SC Clearance. The candidate must be a sole UK National, with a full UK Driving Licence. Your role • Second Line responsibility for resolving Incidents to SLA • Requests/IMACs completion to SLA • Escalations - responsibility to be below 2%, per Incident per month • CSATs for Incidents handled to over 4.5 out of 5 per month • Pro-active communication with the Service Desk and Level3 Teams, leading to efficient resolutions and completions • Undertaking Project Tasks in support of both internal and external Project Managers • Completing Problem Tasks to KPI • Undertaking NSR Tasks to agreed timescales • Effective Customer handling • Keeping the EUS Lead Group informed of any IT concerns escalating as necessary Your profile • Microsoft Windows O/S (Windows 10 & Windows 7) - working knowledge of build, configuration and registry settings • Desktop hardware architecture - predominately HP desktop and laptops • SCCM experience including OS deployment, application deployment, fault finding, monitoring and reporting • Microsoft Office suite - configuration, templates, macros, add-ins, advanced features and user preference configuration • Active Directory - basic administration, User configuration • Messaging and collaboration tools - an appreciation of the Microsoft Exchange environment, email client configuration, MS Outlook, instant messaging tools (Skype for business) • Networks experience to include an understanding of LAN/WAN/vLAN and Wi-Fi technologies, DHCP, DNS/WINS, PXE and VPN/remote connectivity • Automation - Understanding of Scripting technologies such as PowerShell, VB Scripting and batch Files • Security - disk encryption using bit locker, NTFS permissions and shared folder security • Computer peripherals - including but not limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners • Working Knowledge of IT Service Management (ITSM) software (ServiceNow) especially Incidents and Requests Why Capgemini is unique At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion. Get the Future You Want
SAP Fieldglass Functional Consultant Location: Birmingham, Manchester or Edinburgh Career Level: Recruiting at the following levels: Associate Manager or Manager Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a Team As part of Smart Procurement UKI, the Fieldglass Consultant would lead and assist with Fieldglass implementations and contribute towards the progress of the Fieldglass pipeline in the region. The Project's delivery would require an expert who could lead Fieldglass implementation from planning to delivery. The job responsibilities would include conducting demos & workshops and ensuring successful completion of all project delivery phases from requirement gathering, configuration, testing and go-live to training to stabilization of Fieldglass Application for our clients. The Consultant is expected to lead all theSAP Fieldglassaspects of the Proposal, interact with potential and current clients. Conduct demos for clients and help grow our footprint in the procurement market of VMS solutions experts. In our team you will learn to: Lead the development of the SAP Fieldglass portions of proposals. Advise on all customer's questions as described in the RFP. Define and carve out solutions to solve client business problems that take advantage of SAP's latest cloud enabled Solutions. Support clients to develop SAP Fieldglass transformation roadmaps, advising on analytics operating model best practices, governance and hybrid technology architectures. Drive the necessary solution sign-off with robust thinking based on client business objectives, industry imperatives, risk assessment, budget and technology options. As a SAP Fieldglass Consultant, you will: Interact and work with the customer and workstream leads to ensure application and technical requirements are defined. Ensure all requirements trace back to the customer's needs, so the technical direction is consistent with the customer's strategy. Provide regular status updates on development to Leadership and delivery/project lead. Identify and communicate impacts or risks that may impact ongoing deployments Track and ensure approvals are obtained on functional and technical design documentation for change requests and deviations by the stakeholders and team leads. Interact with SAP FG vendor to explore and define solutions and integrations. Design and deliver SAP Fieldglass enabled solutions in accordance with the clients roadmap and business drivers. Work with the Change Management team and Ensure the creation of training materials. Conduct and impart training for all stakeholders including MSPs and Suppliers. Lead and create migration plan with the cutover team. Work with functional and technical architects to manage the migration of design to test environments and production with the cutover lead. Show more Show less Qualifications We are looking for experience in the following skills: Ability to define the scope, configure, and execute a functional requirement. Ability to map customer requirements to technology capabilities. Ability to review project deliverables for completeness, quality and ensure compliance with established project standards. while meeting project deadlines and objectives. Ability to document risks and issues and communicate the status of progress against plan, taking corrective action as necessary. Business process mapping and knowledge to identify opportunities for process improvement. Troubleshooting and Problem-solving Set yourself apart: Ability to demonstrate innovative thinking in front of our clients in to help them maximise the value of their investments in data. A proven track record of analytics solution delivery experience from assisting clients with their initial thinking, through to definition of functional requirements, right through to delivery. The ability to develop relationships with clients, through confidence in presenting challenging points of view and innovative solutions to their business challenges. What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications 31/08/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS SRG100 Locations Birmingham,Edinburgh,Manchester
23/09/2022
Full time
SAP Fieldglass Functional Consultant Location: Birmingham, Manchester or Edinburgh Career Level: Recruiting at the following levels: Associate Manager or Manager Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a Team As part of Smart Procurement UKI, the Fieldglass Consultant would lead and assist with Fieldglass implementations and contribute towards the progress of the Fieldglass pipeline in the region. The Project's delivery would require an expert who could lead Fieldglass implementation from planning to delivery. The job responsibilities would include conducting demos & workshops and ensuring successful completion of all project delivery phases from requirement gathering, configuration, testing and go-live to training to stabilization of Fieldglass Application for our clients. The Consultant is expected to lead all theSAP Fieldglassaspects of the Proposal, interact with potential and current clients. Conduct demos for clients and help grow our footprint in the procurement market of VMS solutions experts. In our team you will learn to: Lead the development of the SAP Fieldglass portions of proposals. Advise on all customer's questions as described in the RFP. Define and carve out solutions to solve client business problems that take advantage of SAP's latest cloud enabled Solutions. Support clients to develop SAP Fieldglass transformation roadmaps, advising on analytics operating model best practices, governance and hybrid technology architectures. Drive the necessary solution sign-off with robust thinking based on client business objectives, industry imperatives, risk assessment, budget and technology options. As a SAP Fieldglass Consultant, you will: Interact and work with the customer and workstream leads to ensure application and technical requirements are defined. Ensure all requirements trace back to the customer's needs, so the technical direction is consistent with the customer's strategy. Provide regular status updates on development to Leadership and delivery/project lead. Identify and communicate impacts or risks that may impact ongoing deployments Track and ensure approvals are obtained on functional and technical design documentation for change requests and deviations by the stakeholders and team leads. Interact with SAP FG vendor to explore and define solutions and integrations. Design and deliver SAP Fieldglass enabled solutions in accordance with the clients roadmap and business drivers. Work with the Change Management team and Ensure the creation of training materials. Conduct and impart training for all stakeholders including MSPs and Suppliers. Lead and create migration plan with the cutover team. Work with functional and technical architects to manage the migration of design to test environments and production with the cutover lead. Show more Show less Qualifications We are looking for experience in the following skills: Ability to define the scope, configure, and execute a functional requirement. Ability to map customer requirements to technology capabilities. Ability to review project deliverables for completeness, quality and ensure compliance with established project standards. while meeting project deadlines and objectives. Ability to document risks and issues and communicate the status of progress against plan, taking corrective action as necessary. Business process mapping and knowledge to identify opportunities for process improvement. Troubleshooting and Problem-solving Set yourself apart: Ability to demonstrate innovative thinking in front of our clients in to help them maximise the value of their investments in data. A proven track record of analytics solution delivery experience from assisting clients with their initial thinking, through to definition of functional requirements, right through to delivery. The ability to develop relationships with clients, through confidence in presenting challenging points of view and innovative solutions to their business challenges. What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications 31/08/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS SRG100 Locations Birmingham,Edinburgh,Manchester
Our Relaunch Programme is aimed at supporting talented professionals back into the business by providing a tailored 6-month programme to help refresh and update existing skills as well as developing confidence. We understand that you won't necessarily match every requirement on the job description but will have some relevant previous experience and a willingness to learn and further develop your skills in this area. If you have had a career break of 1 years or beyond, for whatever reason, we would love to hear from you! The job on offer You will join one of the largest SAP practices in the UK at the forefront of delivering business benefit to our customers through SAP-enabled transformation and business change. You will be part of Capgemini's dynamic, market leading UK SAP Corporate Performance Management team. We have a broad and varied client base across multiple industry sectors including Utilities, Aerospace and Defence, Consumer Products, Retail and National Government. Our consultants have deep functional and technical capability as a baseline but also demonstrate wider appreciation of business challenges and outcomes, best practice business processes and typical changes and benefits enabled by new technology. Our consultants are committed to outstanding delivery for our clients as well as internal practice growth, sales support and personal development. Our SAP CPM capability is well established and well connected, working closely with our wider finance transformation capability across business consulting and business services, on offer development, go-to-market through to delivery of advisory and implementation work. Your role We are looking for experienced consultants on SAP Analytics Cloud for Planning to join our team. As a SAC Planning Consultant, you will help client leverage SAP's latest technology and maximise the value of their investment by delivering innovative, high-quality solutions on time and to budget. You will be responsible for working in solution architecting, technical design and configuration work streams within complex SAP solutions. What you'll do • Working within a broader Capgemini and client team, deliver end-to-end planning and analytics solutions using SAP Analytics Cloud • Apply design thinking concepts in solution blueprint and be accountable for the functional design and integration • Guide the client, and influence key business stakeholders, with your knowledge and expertise in SAC planning functionalities and best practices • Hands-on role in technical/functional configuration activities, including all build and testing activities • Be part of the team, advise and, if required, manage on-shore and off-shore teams during projects • Be actively involved in the development of our junior talent and sharing knowledge across the team and the wider SAP practice. • Display excellent communication and presentation skills • Work on RFP's, sales bids and pre-sales activities, working closely with senior management to help strengthen the practice • Stay current, learning and developing SAP skills aligned with new technology/functionalities as it is released • Pro-actively seek new opportunities/engagements Your profile • Configuration and implementation experience of SAP Analytics Cloud Planning • Good understanding of configuration integration between SAP Analytics Cloud and source systems like S/4HANA, BW, BPC and IBP • Functional experience in financial, workforce and/or driver-based planning and their typical business processes • Strong written and verbal communications skills that can influence at all levels, including team members working remotely • Experience using SAP BPC, SAP BW, SAP BI-IP or similar planning and analytics tools is highly advantageous • Industry experience in finance or system support role would be seen as a benefit About our UK SAP Practice Capgemini UK is a leading SAP Integration Partner, helping our clients navigate through complex SAP transformations. Capgemini UK has 1000 + SAP practitioners across UK & India and are ranked for SAP S/4HANA certifications in UK and globally. We work closely with our clients to transform their business together using the latest SAP products and architecture, a deep knowledge of industries and markets, and innovative delivery methodologies. Why Capgemini is unique At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. Capgemini offers the opportunity to shape your career path, based on your interests and ambitions. For example, if you want to become a 'People Manager' Connected Manager learning journey is there for you. If you want to become an 'Architect' our Global Architect Community offerings can help you get there. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.
23/09/2022
Full time
Our Relaunch Programme is aimed at supporting talented professionals back into the business by providing a tailored 6-month programme to help refresh and update existing skills as well as developing confidence. We understand that you won't necessarily match every requirement on the job description but will have some relevant previous experience and a willingness to learn and further develop your skills in this area. If you have had a career break of 1 years or beyond, for whatever reason, we would love to hear from you! The job on offer You will join one of the largest SAP practices in the UK at the forefront of delivering business benefit to our customers through SAP-enabled transformation and business change. You will be part of Capgemini's dynamic, market leading UK SAP Corporate Performance Management team. We have a broad and varied client base across multiple industry sectors including Utilities, Aerospace and Defence, Consumer Products, Retail and National Government. Our consultants have deep functional and technical capability as a baseline but also demonstrate wider appreciation of business challenges and outcomes, best practice business processes and typical changes and benefits enabled by new technology. Our consultants are committed to outstanding delivery for our clients as well as internal practice growth, sales support and personal development. Our SAP CPM capability is well established and well connected, working closely with our wider finance transformation capability across business consulting and business services, on offer development, go-to-market through to delivery of advisory and implementation work. Your role We are looking for experienced consultants on SAP Analytics Cloud for Planning to join our team. As a SAC Planning Consultant, you will help client leverage SAP's latest technology and maximise the value of their investment by delivering innovative, high-quality solutions on time and to budget. You will be responsible for working in solution architecting, technical design and configuration work streams within complex SAP solutions. What you'll do • Working within a broader Capgemini and client team, deliver end-to-end planning and analytics solutions using SAP Analytics Cloud • Apply design thinking concepts in solution blueprint and be accountable for the functional design and integration • Guide the client, and influence key business stakeholders, with your knowledge and expertise in SAC planning functionalities and best practices • Hands-on role in technical/functional configuration activities, including all build and testing activities • Be part of the team, advise and, if required, manage on-shore and off-shore teams during projects • Be actively involved in the development of our junior talent and sharing knowledge across the team and the wider SAP practice. • Display excellent communication and presentation skills • Work on RFP's, sales bids and pre-sales activities, working closely with senior management to help strengthen the practice • Stay current, learning and developing SAP skills aligned with new technology/functionalities as it is released • Pro-actively seek new opportunities/engagements Your profile • Configuration and implementation experience of SAP Analytics Cloud Planning • Good understanding of configuration integration between SAP Analytics Cloud and source systems like S/4HANA, BW, BPC and IBP • Functional experience in financial, workforce and/or driver-based planning and their typical business processes • Strong written and verbal communications skills that can influence at all levels, including team members working remotely • Experience using SAP BPC, SAP BW, SAP BI-IP or similar planning and analytics tools is highly advantageous • Industry experience in finance or system support role would be seen as a benefit About our UK SAP Practice Capgemini UK is a leading SAP Integration Partner, helping our clients navigate through complex SAP transformations. Capgemini UK has 1000 + SAP practitioners across UK & India and are ranked for SAP S/4HANA certifications in UK and globally. We work closely with our clients to transform their business together using the latest SAP products and architecture, a deep knowledge of industries and markets, and innovative delivery methodologies. Why Capgemini is unique At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. Capgemini offers the opportunity to shape your career path, based on your interests and ambitions. For example, if you want to become a 'People Manager' Connected Manager learning journey is there for you. If you want to become an 'Architect' our Global Architect Community offerings can help you get there. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.
At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want See what it's like to work at Capgemini Invent, visit our Glassdoor page As a Digital Business Analyst Consultant, you'll: Help our clients understand and explore how, where and why to apply new digital technologies & platforms. Advising, designing and delivering excellent products and services for our clients to transform their businesses and deliver real value. Play a pivotal role in end-to-end user centred design projects, working between design, product, development and test. Work as part of a multi-disciplinary Agile Scrum team, having responsibility for understanding user needs, working closely with our business partners, translating problems or requirements into user stories and defining acceptance criteria. Be highly customer focused and responsible for building stakeholder relationships and using your analytical thinking, problem-solving and communication skills to help achieve the Scrum teams' goals. Skills you will need: Experience in a user-centred product or service development projects. Experience working in a multi-disciplinary Agile Scrum team, facilitating and supporting the end-to-end delivery, from research and design through to development and testing. Ability to lead the translation of user needs and business requirements into user stories and acceptance criteria. Ability to be the intermediary between both business requirements and user needs, and between waterfall and Agile delivery. Proficient in the use of requirements capturing methodology toolsets e.g. JIRA. Experience in technical business analysis with a familiarity of architectural concepts such as microservice and legacy architecture, API's and cloud infrastructure. Responsible for building highly collaborative internal and external stakeholder relationships, with both the ability to deal with conflict management and to influence key stakeholders. Support and lead scrum team activities and ceremonies to ensure delivery of team goals. Support effective business analysis through analytical thinking, problem-solving and communication skills. Bonus Skills: Experience across different sectors, including in Public Sector, Utilities, Financial Services, Consumer Products and Retail Experience working with Government Digital Service (GDS) service standards Experience supporting internal operations of the team through activities such as recruitment, client development, line management, delivering trainings and mentoring Certifications across Business Analysis, Agile Delivery, User Centred Design etc. We are hiring all levels of experience. Whether you have been working as part of a small team or leading large or complex engagements, we have the role for you. Potential is also just as important to us as having the required skills. If you have the right mindset and you're passionate about the role, we will be able to provide you with bespoke training and the support to build all the skills you need. An overview of the role As a Digital Business Analyst Consultant, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. The work: No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. Collaboration and Innovation: We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. Why us? Capgemini Invent UK is a winner at the Glassdoor Employees' Choice Awards for the 2nd year running, placing in the top 50 employers in its list of the Best Places to Work in 2022. At Capgemini Invent we pride ourselves on our collaborative innovation culture and we provide autonomy in driving your own career and developing the skills they need to achieve success. Whilst we're a global consultancy, we're made up of supportive, close-knit communities all working to get the best solutions for our customers and create the best working environment for our employees. We offer formal training and certifications from industry leaders specific to your role, as well as informal trainings, support and mentorship in our Digital Business Analyst Consultant community. We offer interesting and challenging client engagements, opportunities to work and learn from our experienced team of Digital Business Analyst Consultants and the chance to experience a wide range of different clients and industries. Diversity: Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. Learning and development: There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all of our teams. Work/Life Harmony: We understand that everyone has varied lives and we want you to have a great work-life balance. So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for an 9th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location..... click apply for full job details
23/09/2022
Full time
At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want See what it's like to work at Capgemini Invent, visit our Glassdoor page As a Digital Business Analyst Consultant, you'll: Help our clients understand and explore how, where and why to apply new digital technologies & platforms. Advising, designing and delivering excellent products and services for our clients to transform their businesses and deliver real value. Play a pivotal role in end-to-end user centred design projects, working between design, product, development and test. Work as part of a multi-disciplinary Agile Scrum team, having responsibility for understanding user needs, working closely with our business partners, translating problems or requirements into user stories and defining acceptance criteria. Be highly customer focused and responsible for building stakeholder relationships and using your analytical thinking, problem-solving and communication skills to help achieve the Scrum teams' goals. Skills you will need: Experience in a user-centred product or service development projects. Experience working in a multi-disciplinary Agile Scrum team, facilitating and supporting the end-to-end delivery, from research and design through to development and testing. Ability to lead the translation of user needs and business requirements into user stories and acceptance criteria. Ability to be the intermediary between both business requirements and user needs, and between waterfall and Agile delivery. Proficient in the use of requirements capturing methodology toolsets e.g. JIRA. Experience in technical business analysis with a familiarity of architectural concepts such as microservice and legacy architecture, API's and cloud infrastructure. Responsible for building highly collaborative internal and external stakeholder relationships, with both the ability to deal with conflict management and to influence key stakeholders. Support and lead scrum team activities and ceremonies to ensure delivery of team goals. Support effective business analysis through analytical thinking, problem-solving and communication skills. Bonus Skills: Experience across different sectors, including in Public Sector, Utilities, Financial Services, Consumer Products and Retail Experience working with Government Digital Service (GDS) service standards Experience supporting internal operations of the team through activities such as recruitment, client development, line management, delivering trainings and mentoring Certifications across Business Analysis, Agile Delivery, User Centred Design etc. We are hiring all levels of experience. Whether you have been working as part of a small team or leading large or complex engagements, we have the role for you. Potential is also just as important to us as having the required skills. If you have the right mindset and you're passionate about the role, we will be able to provide you with bespoke training and the support to build all the skills you need. An overview of the role As a Digital Business Analyst Consultant, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. The work: No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. Collaboration and Innovation: We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. Why us? Capgemini Invent UK is a winner at the Glassdoor Employees' Choice Awards for the 2nd year running, placing in the top 50 employers in its list of the Best Places to Work in 2022. At Capgemini Invent we pride ourselves on our collaborative innovation culture and we provide autonomy in driving your own career and developing the skills they need to achieve success. Whilst we're a global consultancy, we're made up of supportive, close-knit communities all working to get the best solutions for our customers and create the best working environment for our employees. We offer formal training and certifications from industry leaders specific to your role, as well as informal trainings, support and mentorship in our Digital Business Analyst Consultant community. We offer interesting and challenging client engagements, opportunities to work and learn from our experienced team of Digital Business Analyst Consultants and the chance to experience a wide range of different clients and industries. Diversity: Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. Learning and development: There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all of our teams. Work/Life Harmony: We understand that everyone has varied lives and we want you to have a great work-life balance. So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for an 9th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location..... click apply for full job details
Overview Take the next step in your career now, scroll down to read the full role description and make your application. About Syneos Health Communications Created through the merger of two industry-leading companies, Syneos Health now brings together more than 24,000 clinical and commercial minds with the ability to support customers in more than 110 countries. Forming part of this is Syneos Health Communications; an integrated healthcare communications agency with offices in London, Munich and Paris. Syneos Health maintains a dynamic, fast-paced working environment. Each day contains different challenges and opportunities to learn. We take promising ideas, turn them into commercial realities, and manage the life of a product or device from its inception to its completion. We demand the best from our people but in return we offer a creative environment designed to allow you to be yourself and achieve your potential. We also offer unparalleled career development opportunities and brilliant benefits. The Project Manager: will work within the Omnichannel delivery team reporting to the Senior Project Manager will be responsible for adhering to the creative brief and direction provided by the Account, Creative and Omnichannel Delivery teams, whilst using their own judgement to challenge and enhance the project to meet deadlines and remain within budget. will be expected to input into budget proposals using their experience to budget accurately including the use of external vendors will be expected to use whatever method (software) is provided to achieve the most efficient workflow. Ability to work on a variety of industry standard project management platforms should therefore not be a limitation will develop their role through on-the job training to enhance their own technical, project management and creative skills is a pivotal role within the team, working closely with all parts of the business to deliver the most impactful projects for our clients is a pivotal member of the team and will therefore be expected to manage their own workload, liaising closely with the central Project Management function to ensure timely and effective use of resource. Projects will be output on a variety of digital and traditional analogue/print platforms comprising a wide variety of health-related subject matters for our clients. Responsibilities (Duties may include, but not limited to, all or some of the following) Work closely with the account and creative teams to understand the project scope and objectives attending client calls/meetings as apporiate Working with the other PMs and our resource planning tool to keep staff fully utilized with appropriate work and identify when work needs to be outsourced to freelancers Analyze and own the budget for assigned projects so that we stay within scope at all times, flagging to senior management/account management if there is a danger of working out of scope BEFORE it happens Advise account teams on costs, available resources, problems and solutions Liaise with and updating stakeholders on the status of projects Track the project deliverables and match those with agreed deadlines Report on success criteria for delivered projects by measuring results Deliver all projects on brief, on time and on budget Work with internal and external teams to resolve technical and/or design issues QC the work from the creative teams to ensure quality Provide feedback to the Creative Expression Art Department so projects can be delivered within scope Ensure compliance with company guidelines, deadlines and design standards Continuously assessing working methods and processes and making recommendations for improvement Forming strong relationships with the client and developing communication channels between the relevant parties Job Requirements Education Educated to degree level or equivalent Project manager certification (not essential) Microsoft Office Skills Background in project management working on projects from initial briefing to delivery Experience in healthcare projects management but not essential Agency experience with strong communication skills, both written and verbal Proven experience of effectively managing large and small-scale creative projects from brief through to delivery using Agile and/or Waterfall methodologies Experienced in a range of project management software (Wrike experience would be advantageous) Multi-tasker with ability to juggle many projects Ability to work under pressure, change direction when required and work on a range of client projects at the same time At Syneos Health Communications , we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance. Syneos Health Communications is the only healthcare communications network that is part of a company on the frontlines of healthcare, with a clear view into the everyday complexities of life and health. As part of Syneos Health , our agencies - consisting of leading brands and experts in advertising, branding, public relations, managed markets and medical communications - are engaged in every point of influence in health, providing real-world insight into markets and audiences in ways that no other partner could. WORK HERE MATTERS EVERYWHERE How will you accelerate bringing new therapies to patients? Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Vet/Disabled)
23/09/2022
Full time
Overview Take the next step in your career now, scroll down to read the full role description and make your application. About Syneos Health Communications Created through the merger of two industry-leading companies, Syneos Health now brings together more than 24,000 clinical and commercial minds with the ability to support customers in more than 110 countries. Forming part of this is Syneos Health Communications; an integrated healthcare communications agency with offices in London, Munich and Paris. Syneos Health maintains a dynamic, fast-paced working environment. Each day contains different challenges and opportunities to learn. We take promising ideas, turn them into commercial realities, and manage the life of a product or device from its inception to its completion. We demand the best from our people but in return we offer a creative environment designed to allow you to be yourself and achieve your potential. We also offer unparalleled career development opportunities and brilliant benefits. The Project Manager: will work within the Omnichannel delivery team reporting to the Senior Project Manager will be responsible for adhering to the creative brief and direction provided by the Account, Creative and Omnichannel Delivery teams, whilst using their own judgement to challenge and enhance the project to meet deadlines and remain within budget. will be expected to input into budget proposals using their experience to budget accurately including the use of external vendors will be expected to use whatever method (software) is provided to achieve the most efficient workflow. Ability to work on a variety of industry standard project management platforms should therefore not be a limitation will develop their role through on-the job training to enhance their own technical, project management and creative skills is a pivotal role within the team, working closely with all parts of the business to deliver the most impactful projects for our clients is a pivotal member of the team and will therefore be expected to manage their own workload, liaising closely with the central Project Management function to ensure timely and effective use of resource. Projects will be output on a variety of digital and traditional analogue/print platforms comprising a wide variety of health-related subject matters for our clients. Responsibilities (Duties may include, but not limited to, all or some of the following) Work closely with the account and creative teams to understand the project scope and objectives attending client calls/meetings as apporiate Working with the other PMs and our resource planning tool to keep staff fully utilized with appropriate work and identify when work needs to be outsourced to freelancers Analyze and own the budget for assigned projects so that we stay within scope at all times, flagging to senior management/account management if there is a danger of working out of scope BEFORE it happens Advise account teams on costs, available resources, problems and solutions Liaise with and updating stakeholders on the status of projects Track the project deliverables and match those with agreed deadlines Report on success criteria for delivered projects by measuring results Deliver all projects on brief, on time and on budget Work with internal and external teams to resolve technical and/or design issues QC the work from the creative teams to ensure quality Provide feedback to the Creative Expression Art Department so projects can be delivered within scope Ensure compliance with company guidelines, deadlines and design standards Continuously assessing working methods and processes and making recommendations for improvement Forming strong relationships with the client and developing communication channels between the relevant parties Job Requirements Education Educated to degree level or equivalent Project manager certification (not essential) Microsoft Office Skills Background in project management working on projects from initial briefing to delivery Experience in healthcare projects management but not essential Agency experience with strong communication skills, both written and verbal Proven experience of effectively managing large and small-scale creative projects from brief through to delivery using Agile and/or Waterfall methodologies Experienced in a range of project management software (Wrike experience would be advantageous) Multi-tasker with ability to juggle many projects Ability to work under pressure, change direction when required and work on a range of client projects at the same time At Syneos Health Communications , we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance. Syneos Health Communications is the only healthcare communications network that is part of a company on the frontlines of healthcare, with a clear view into the everyday complexities of life and health. As part of Syneos Health , our agencies - consisting of leading brands and experts in advertising, branding, public relations, managed markets and medical communications - are engaged in every point of influence in health, providing real-world insight into markets and audiences in ways that no other partner could. WORK HERE MATTERS EVERYWHERE How will you accelerate bringing new therapies to patients? Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Vet/Disabled)
