Premier Field Engineer – Exchange / O365

Premier Field Engineer - Exchange / O365 ​ My client, a huge global powerhouse in the technology industry, is looking for Premier Field Engineer - Exchange / O365. Are you looking for a career that utilizes your passion for technology? Are you interested in receiving unrivalled training, superb career opportunities and the chance to work with the latest technologies? Are you interesting in joining a team of outstanding technology professionals who, as trusted advisors and subject matter experts, help my client's Premier Enterprise Customers - enabling them to make the most out of their technology and moving their business forward? Our Mission Statement: Development Consultants provide technical leadership for Premier customers around the world to help ensure their IT projects are designed well, and environments are kept optimized and healthy. The focus is to do this in a proactive and consultative manner in order to avoid future issues. This includes guidance on best practices, risk assessments, migrations, solution and architecture review, remote and dedicated support services. As part of Services & Consulting, PFE partners with Commercial Technical Support and Enterprise Services to strengthen my client's Services Field Engineering capability worldwide. What my client does best: Support Consultants provide various services to their Enterprise customers to increase systems availability, resolve critical issues, and ultimately improve the health of their customers' environments. They consult with experienced technical staff to ensure they have the skills to troubleshoot and maintain their solution in line with my client's best practices. When things do go wrong they provide rapid on site expertise to resolve critical situations. Support Consultants deliver onsite and dedicated services for my client's Premier customers across EMEA. They need individuals that: Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required. Set an example of excellence as a Microsoft representative, enhancing the company's image and reputation through your credibility, preparation, commitment and first-class delivery. Demonstrate strong communication skills; ability to develop strategic on going customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills. Enjoy team work, and actively contribute to their peer group as well as our customer account teams. Communicate at all levels from CIO to the technical staff on the ground. Expertise Required Experience in the enterprise customer arena Face-to-face customer engagement skills Excellent written, oral and presentation skills Troubleshooting knowledge & skills MCTS / MCITP qualification desirable Degree qualification or equivalent experience Good understanding of ITIL/Service Management Technical Expertise Required Exchange Premier Field Engineers should be experienced in implementing, administering, tuning and troubleshooting enterprise-scale Exchange Server platforms. Engineers in this team specialize in Exchange Online, Exchange On Premise and Hybrid environments but also have a breadth of knowledge covering Active Directory, IIS and Lync/Skype for Business Server, knowledge of other third-party messaging systems and third-party products related to Exchange (Mobility, Archival, Load Balancers, etc.) is often beneficial. While our key relationships are typically with our customers' 3rd / 4th line infrastructure support teams, Premier Field Engineers will also find themselves working with engineering teams, so need to be confident working at this level. The core role requires a depth of knowledge in a number of the following technologies / areas: Design, Implementation and management of Exchange Server, including a familiarity with the Exchange tools used during design (Roles calculator, Jetstress etc.) Experience of advanced configuration including clustering, SAN's, performance optimisation and remote access Candidates should have a good working knowledge of Exchange disaster recovery and Exchange high availability Experience of migrating from previous versions of Exchange Server or third-party messaging systems. Experience of SMTP, POP3 and IMAP protocols Experience tuning and scaling Exchange servers Experience Troubleshooting Exchange Server related issues Experience with Office 365 including Hybrid, Directory Sync and ADFS Knowledge of monitoring, alerting and logging Knowledge of Microsoft Azure Troubleshooting network issues Fundamental networking knowledge - IP, DNS, WINS, IP routing, NAT etc. Strong troubleshooting skills and experience with Windows Server operating systems Huntress Group does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation. Huntress Group acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

450.00