Supplier EcoSystem Services - Global Software Asset Management SME 1

  • EY
  • 01/02/2022
Full time Information Technology Telecommunications

Job Description

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY Technology: Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization.

EY Technology supports our technology needs through four business units:

Client Technology (CT) - focuses on developing new technology services for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidly.

Enterprise Technology (ET) - ET supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. ET will also support our internal technology needs by focusing on a better user experience.

Information Security (Info Sec) - Info Sec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems.

Supplier EcoSystem Services - brings a consistent approach, supporting technology and best practices tomanaging contracts right across EY, working closely with Procurement Services, budget holders and our many user communities.

The opportunity

The Supplier EcoSystem Services (SES) maintains a global Software Asset Management (SAM) team accountable for targeted optimization of complex, high value software contracts which underpin our business. This team is tightly linked to contract performance management and to EYs procurement function.

SES seeks a senior, highly experienced Software Licensing and SAM leader to join our management team and proactively drive the maximum value from these contracts, complementing the existing teams' skills.

Building on the successes of recent years, this role will work closely with existing line managers, stakeholders and team members. The primary focus of this role will however be to engage with new requests and projects relating to licensing risk and opportunity, assuring the quality of work, design solutions, manage engagements and achieve the best commercial outcomes for EY.

The successful candidate will need to be a strong communicator, experienced people and task manager, a licensing specialist experienced with a wide range of vendors and have good process design experience. You should be very familiar with Service Management, since SaaS / IaaS / PaaS cloud delivery is rapidly growing as the largest agreement type within EYs portfolio and be able to demonstrate excellent contract interpretation and risk assessment experience.

You must also possess the commercial, analytical and negotiation skills necessary to lead audit defense engagements in often tense projects with sometimes hostile software vendors.

You will be directly involved with some of the largest most complex software licensing contracts in the world, across a wide range of global class vendors.

This will be a great opportunity for candidates seeking exposure to EYs leadership PPPED community, the ability to make a real financial difference for EY and will present a significant career growth opportunity once the role is established.

The role will require occasional travel, in country and internationally including India, US, UK or other destinations.

Your key responsibilities

  • Operating as a subject matter expert and trusted advisor in the domain of software licensing and optimization.
  • Designing and implementing approaches to meeting client requirements according to specific organizational and technology environments.
  • Leading teams to deliver SAM engagements for internal clients, ensuring that the agreed scope of work is delivered to the required standards, reporting to one of the practice's partners or directors.
  • Supervising and coaching junior members of staff to help them realize their full potential.
  • Quality assuring the team's work.
  • Budgeting and monitoring the financial performance of projects in order to meet profitability targets.
Skills and attributes for success

To qualify for the role, you must have

  • A technical degree or technical qualification
  • 6-10+ years of proven experience in Software Asset and License Management working in large corporate environment
  • High level of drive, commitment to achieving solutions and ability to work under pressure
  • Intellectual strength / flexibility to rapidly understand complex problems and rationalise these into workable solutions which can then be delivered
  • Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating operations with technology skills
  • Quickly establishes credibility with peers and stakeholders
  • Strong stakeholder and supplier management skills
  • Proven experience of Software Contract Analysis and Reporting methodology
  • Proven experience of leading cross-functional teams, conflict resolution and supplier performance management
  • Knowledge and proven experience of managing legacy perpetual license agreements alongside new subscription-based models (e.g. Software as a Service)
  • Proven track record of leading resolution of software license compliance issues, minimising financial impacts
  • Commercial mindset - high value / business contract and license process expertise including ongoing commercial management, re-negotiation and execution for multi-£M spend
  • Commercial awareness of delivering results to improve competitive advantage and profit margins
  • Experience of developing and implementing operational priorities - can provide evidence of previous operational decisions and their outcomes (including planning, budgeting and implementation)
  • Financial acumen - proven experience of managing to budgets
  • Market and industry awareness - depth and breadth of knowledge within the IT industry
  • Proven abilities to manage server software licensing models and product use rights across major software vendors.
  • Experience in working with high-value software contracts with vendors such as Microsoft, IBM, and Oracle
  • Experience in Cloud consumption management, ability to identify cost saving opportunities and optimization
Ideally, you'll also have

  • Ideally Microsoft Certified (e.g. MCP SAM)
  • Big 4 experience and training
  • At least three years' experience in the delivery of Software License reviews/audits
  • Experience of working internationally
What we look for

  • To be successful in this role, you must be an intelligent self-starter with a positive can-do attitude who takes ownership and responsibility of their work
  • You should be able to work effectively in a home/remote office environment
  • You should enjoy learning new things in a rapid changing international environment with many deliverables and competing priorities and stakeholders
  • You will be someone willing to constructively challenge, yet reach a positive balance with EY's best interests at the core of your decision making
  • You should have truly excellent communication skills, able to confidently and concisely communicate with a wide range of people, roles and seniorities
What we offer

We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

  • Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

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