Location: Swinderby, Lincolnshire Salary:35 -37k Hours: 40 Hours Per Week (Minimum 4 days a week on site) About Kisimul At Kisimul we're dedicated to helping the people we support expand their life skills, abilities and experiences as part of our therapeutic community and meaningful life model. Our ethos is to put individual needs, values, aspirations and outcomes at the centre of everything we do providing holistic care and lifelong learning in a nurturing, supportive environment that encourages personal growth and development. The Role We are looking for an experienced IT Support Technician to join our IT team, providing 1st/2nd line support across the Kisimul Group. Acting as a key link between IT and operational teams, you will support users across multiple sites, resolving hardware, software, Microsoft 365, networking, and device management issues while helping to maintain a secure and reliable IT environment. This role would suit an experienced 2nd Line Support Engineer, IT Support Technician, or Field Engineer who is comfortable managing Microsoft 365, Intune-managed devices, networking, and end-user support with minimal supervision. The successful candidate will be expected to quickly become a trusted technical resource across our sites and deliver a high-quality user experience. Key Responsibilities Manage incidents and service requests through to resolution, ensuring agreed service levels are met. Deliver excellent customer service through clear communication and timely updates, including occasional out-of-hours support. Accurately log, update, and maintain tickets within the Helpdesk system. Diagnose and resolve hardware, software, Microsoft 365, endpoint, and network issues, escalating where necessary. Administer user accounts, access rights, licensing, and group memberships in line with security policies and best practices. Support and administer Microsoft 365 services, including Exchange Online, Teams, SharePoint, user onboarding/offboarding, licensing, and group management. Deploy, configure, and support Windows devices using Microsoft Intune, Entra ID, and Windows Autopilot, ensuring compliance with organisational security standards. Maintain accurate IT asset records, system documentation, and support materials. Support the implementation of IT changes, upgrades, and system improvements. Contribute to knowledge sharing and continuous service improvement initiatives. Plan, coordinate, and carry out site visits and on-site support activities. Support office relocations, equipment moves, and new site openings, ensuring IT services are operational and available. Conduct site surveys and assess technology requirements for new and existing locations. Install and maintain network infrastructure, including switches, wireless access points, patch panels, and structured cabling. Implement VLANs and structured configurations from documented designs. Liaise with third-party suppliers, engineers, and telecommunications providers during onsite visits and project activities. What We're Looking For 3-5 years' experience in an IT Support, 2nd Line Support, or Field Engineer role, supporting users across multiple locations. Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve hardware, software, Microsoft 365, and networking issues. Experience working within a structured ticketing environment and managing workloads against defined service levels. Strong customer service and communication skills, with the ability to build relationships and explain technical issues clearly to non-technical users. Strong understanding of PC and laptop hardware, printers, peripherals, mobile devices, and end-user technologies. Good knowledge of user identity and access management, including account administration, permissions management, and security best practices. Solid understanding of networking technologies including TCP/IP, DNS, DHCP, LAN, WAN, Wi-Fi, switching, firewalls, and connectivity troubleshooting. Solid understanding of connectivity technologies including FTTP, FTTC, leased lines, Starlink and WAN connectivity troubleshooting. Experience participating in IT infrastructure, office relocation, site rollout, and technology deployment projects. Ability to prioritise workload effectively, manage multiple tasks, and work independently with minimal supervision. Full UK driving licence and willingness to travel between sites Willingness to undertake an Enhanced DBS check Relevant Microsoft certifications such as Microsoft 365 Administrator, Endpoint Administrator, Azure/Entra, or Security certifications. Previous experience working within a multi-site organisation or field-based support role. Experience with VoIP and telephony platforms. Understanding of backup, disaster recovery, and business continuity solutions. Awareness of cybersecurity best practices, endpoint security, and compliance standards. Experience with Microsoft Defender, endpoint protection platforms, or vulnerability management tools. Experience using PowerShell or scripting to support administration and automation tasks. Blue Light Card :Which gives you access to discounts in over 15,000 venues UK wide Refer a friend : Earn up to £500 for every successful hire. Financial Benefits: Life Assurance of 1x your annual basic salary. Access to salary sacrifice pension scheme, withdraw a percentage of your wages as you earn them before payday with Stream. Access to Discountsfrom over 150 retailers. Health & Wellbeing: From access to an online GP, confidential telephone counselling, dedicated internal wellbeing support and an Employee Assistance Programme that truly makes a difference. Flexible Working Patterns: We recognise that not everyone celebrates the same occasions, so colleagues have the option to work on bank holidays and take the time off at another point that's more meaningful to them. Free DBS Check s:We cover the cost so you can start worry-free. About Kisimul Kisimul Group Ltd are a group of independent specialist schools and adult provisions providing exceptional residential care and award-winning education to children, young people and adults with a diagnosis of Autistic Spectrum Disorder, severe and complex learning difficulties, global development delay and associated challenging behaviour. We are proud to be awarded an outstanding company to work for as voted in our most recent companies employee survey Kisimul is dedicated to safeguarding and promoting the welfare of adults, children and young people, and expects all staff to share this commitment. At Kisimul, we're committed to creating a workplace that celebrates and welcomes diversity in all its forms. We believe that varied perspectives make us stronger and more innovative. If you're excited about this role but your experience doesn't align perfectly with every requirement, we encourage you to apply - your unique background, perspective, and potential might be exactly what we're looking for All roles are subject to an enhanced DBS check. If you're ready to invest in your future and make a meaningful impact,
27/07/2026
Full time
Location: Swinderby, Lincolnshire Salary:35 -37k Hours: 40 Hours Per Week (Minimum 4 days a week on site) About Kisimul At Kisimul we're dedicated to helping the people we support expand their life skills, abilities and experiences as part of our therapeutic community and meaningful life model. Our ethos is to put individual needs, values, aspirations and outcomes at the centre of everything we do providing holistic care and lifelong learning in a nurturing, supportive environment that encourages personal growth and development. The Role We are looking for an experienced IT Support Technician to join our IT team, providing 1st/2nd line support across the Kisimul Group. Acting as a key link between IT and operational teams, you will support users across multiple sites, resolving hardware, software, Microsoft 365, networking, and device management issues while helping to maintain a secure and reliable IT environment. This role would suit an experienced 2nd Line Support Engineer, IT Support Technician, or Field Engineer who is comfortable managing Microsoft 365, Intune-managed devices, networking, and end-user support with minimal supervision. The successful candidate will be expected to quickly become a trusted technical resource across our sites and deliver a high-quality user experience. Key Responsibilities Manage incidents and service requests through to resolution, ensuring agreed service levels are met. Deliver excellent customer service through clear communication and timely updates, including occasional out-of-hours support. Accurately log, update, and maintain tickets within the Helpdesk system. Diagnose and resolve hardware, software, Microsoft 365, endpoint, and network issues, escalating where necessary. Administer user accounts, access rights, licensing, and group memberships in line with security policies and best practices. Support and administer Microsoft 365 services, including Exchange Online, Teams, SharePoint, user onboarding/offboarding, licensing, and group management. Deploy, configure, and support Windows devices using Microsoft Intune, Entra ID, and Windows Autopilot, ensuring compliance with organisational security standards. Maintain accurate IT asset records, system documentation, and support materials. Support the implementation of IT changes, upgrades, and system improvements. Contribute to knowledge sharing and continuous service improvement initiatives. Plan, coordinate, and carry out site visits and on-site support activities. Support office relocations, equipment moves, and new site openings, ensuring IT services are operational and available. Conduct site surveys and assess technology requirements for new and existing locations. Install and maintain network infrastructure, including switches, wireless access points, patch panels, and structured cabling. Implement VLANs and structured configurations from documented designs. Liaise with third-party suppliers, engineers, and telecommunications providers during onsite visits and project activities. What We're Looking For 3-5 years' experience in an IT Support, 2nd Line Support, or Field Engineer role, supporting users across multiple locations. Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve hardware, software, Microsoft 365, and networking issues. Experience working within a structured ticketing environment and managing workloads against defined service levels. Strong customer service and communication skills, with the ability to build relationships and explain technical issues clearly to non-technical users. Strong understanding of PC and laptop hardware, printers, peripherals, mobile devices, and end-user technologies. Good knowledge of user identity and access management, including account administration, permissions management, and security best practices. Solid understanding of networking technologies including TCP/IP, DNS, DHCP, LAN, WAN, Wi-Fi, switching, firewalls, and connectivity troubleshooting. Solid understanding of connectivity technologies including FTTP, FTTC, leased lines, Starlink and WAN connectivity troubleshooting. Experience participating in IT infrastructure, office relocation, site rollout, and technology deployment projects. Ability to prioritise workload effectively, manage multiple tasks, and work independently with minimal supervision. Full UK driving licence and willingness to travel between sites Willingness to undertake an Enhanced DBS check Relevant Microsoft certifications such as Microsoft 365 Administrator, Endpoint Administrator, Azure/Entra, or Security certifications. Previous experience working within a multi-site organisation or field-based support role. Experience with VoIP and telephony platforms. Understanding of backup, disaster recovery, and business continuity solutions. Awareness of cybersecurity best practices, endpoint security, and compliance standards. Experience with Microsoft Defender, endpoint protection platforms, or vulnerability management tools. Experience using PowerShell or scripting to support administration and automation tasks. Blue Light Card :Which gives you access to discounts in over 15,000 venues UK wide Refer a friend : Earn up to £500 for every successful hire. Financial Benefits: Life Assurance of 1x your annual basic salary. Access to salary sacrifice pension scheme, withdraw a percentage of your wages as you earn them before payday with Stream. Access to Discountsfrom over 150 retailers. Health & Wellbeing: From access to an online GP, confidential telephone counselling, dedicated internal wellbeing support and an Employee Assistance Programme that truly makes a difference. Flexible Working Patterns: We recognise that not everyone celebrates the same occasions, so colleagues have the option to work on bank holidays and take the time off at another point that's more meaningful to them. Free DBS Check s:We cover the cost so you can start worry-free. About Kisimul Kisimul Group Ltd are a group of independent specialist schools and adult provisions providing exceptional residential care and award-winning education to children, young people and adults with a diagnosis of Autistic Spectrum Disorder, severe and complex learning difficulties, global development delay and associated challenging behaviour. We are proud to be awarded an outstanding company to work for as voted in our most recent companies employee survey Kisimul is dedicated to safeguarding and promoting the welfare of adults, children and young people, and expects all staff to share this commitment. At Kisimul, we're committed to creating a workplace that celebrates and welcomes diversity in all its forms. We believe that varied perspectives make us stronger and more innovative. If you're excited about this role but your experience doesn't align perfectly with every requirement, we encourage you to apply - your unique background, perspective, and potential might be exactly what we're looking for All roles are subject to an enhanced DBS check. If you're ready to invest in your future and make a meaningful impact,
Kisimul Group Ltd is seeking an experienced IT Support Technician to join our IT team. The role provides 1st/2nd line support across multiple sites, resolving hardware, software, Microsoft 365, networking, and device management issues while maintaining a secure IT environment. The successful candidate will support Microsoft 365 services, Intune-managed devices, and Windows Autopilot, with a focus on delivering a high-quality user experience.
27/07/2026
Full time
Kisimul Group Ltd is seeking an experienced IT Support Technician to join our IT team. The role provides 1st/2nd line support across multiple sites, resolving hardware, software, Microsoft 365, networking, and device management issues while maintaining a secure IT environment. The successful candidate will support Microsoft 365 services, Intune-managed devices, and Windows Autopilot, with a focus on delivering a high-quality user experience.
Thames Water Utilities Limited
Witney, Oxfordshire
Job title Technical Coordinator Ref 44062 Division Asset Operations & Capital Delivery Location Banbury - OX16 4RZ, Witney - OX28 5JH Contract type Permanent Full/Part-time Full-time Hours 36 hours per week Salary Offering a salary up to £47,000 per annum, depending on skills and experience Job grade B Closing date 29/07/2026 We're looking for a motivated and proactive Technical Coordinator to join our Thames Valley North Wastewater Operations team. This is an exciting chance to play a key role across the Cotswolds, Cherwell and Oxford areas, working predominantly in the field and closely with a supportive and experienced operations team. As a Technical Coordinator, you'll work side by side with local Performance Managers and a diverse team of technicians-including mechanical, electrical and ICA specialists. You'll take ownership of delivering planned and reactive maintenance, coordinating both internal field teams and external contractors. Your focus will be on ensuring our wastewater treatment sites achieve strong plant availability, meet operational KPIs and deliver excellent service for our customers-all while keeping activities within budget. What you will be doing as a Technical Coordinator This role is very diverse and consists of a wide range of tasks, some of which are listed below: You will be responsible for the management of the pre-requisites within SAP (materials, permits, resources and services) for all complex jobs for planned and reactive work across maintenance and operations. Use technical expertise and data captured from the field to design operationally critical jobs. Highlight key operational risks across the area and present these to obtain funding. Maintain the availability of plant and equipment and optimise treatment process performance. Develop strong collaborative relationships with other internal and external stakeholders. Provide expert advice on technical issues and generate solutions to operational risks. Obtain quotes, order materials and 3rd party services through our framework contractors. Ensure all aspects of Health and Safety are managed correctly, through safe system of work approval, reviewing RAMS, permitting and site audits. You will be responsible for ensuring that our legal statutory maintenance requirements are met. These will include items such as lifting equipment, pressure vessels and generators. To be successful, you will have the following skills and experience: Completed a time served apprenticeship or hold a recognised technical qualification in Mechanical or Electrical Engineering. Proven, relevant experience as a Mechanical & Electrical (M&E) Technician or ICA Technician, with a strong understanding of plant, equipment, and operational processes. (Preferably experience working within Water or Wastewater Treatment, or a comparable industrial environment.) Highly logical - able to decide on and build the dependencies between tasks. Collaborative - able to work closely with Planners, Field Performance Managers, suppliers, and 3rd parties. Technically experienced with a good understanding of how to maintain assets. Good local knowledge of how important an asset is to a site and how it relates to other assets. Meticulous at documenting the finer details of what needs to take place. Able to manage a large workload of numerous jobs in parallel. Competent with IT systems (will use SAP extensively) as well as effective communication skills. Knowledge and awareness of health and safety issues relevant to the industry, ideally you will be IOSH or equivalent qualified. A full current driving license is essential for this position as the role involves travelling around our sites, and a livery vehicle will be provided. What's in it for you? Offering a salary up to £47,000 per annum, depending on skills and experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Generous Pension Scheme through AON. Performance-related pay plan directly linked to company performance measures and targets Access to lots of benefits to help you take care of yourself and your family's health and wellbeing, and your finances - from annual health MOTS and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
26/07/2026
Full time
Job title Technical Coordinator Ref 44062 Division Asset Operations & Capital Delivery Location Banbury - OX16 4RZ, Witney - OX28 5JH Contract type Permanent Full/Part-time Full-time Hours 36 hours per week Salary Offering a salary up to £47,000 per annum, depending on skills and experience Job grade B Closing date 29/07/2026 We're looking for a motivated and proactive Technical Coordinator to join our Thames Valley North Wastewater Operations team. This is an exciting chance to play a key role across the Cotswolds, Cherwell and Oxford areas, working predominantly in the field and closely with a supportive and experienced operations team. As a Technical Coordinator, you'll work side by side with local Performance Managers and a diverse team of technicians-including mechanical, electrical and ICA specialists. You'll take ownership of delivering planned and reactive maintenance, coordinating both internal field teams and external contractors. Your focus will be on ensuring our wastewater treatment sites achieve strong plant availability, meet operational KPIs and deliver excellent service for our customers-all while keeping activities within budget. What you will be doing as a Technical Coordinator This role is very diverse and consists of a wide range of tasks, some of which are listed below: You will be responsible for the management of the pre-requisites within SAP (materials, permits, resources and services) for all complex jobs for planned and reactive work across maintenance and operations. Use technical expertise and data captured from the field to design operationally critical jobs. Highlight key operational risks across the area and present these to obtain funding. Maintain the availability of plant and equipment and optimise treatment process performance. Develop strong collaborative relationships with other internal and external stakeholders. Provide expert advice on technical issues and generate solutions to operational risks. Obtain quotes, order materials and 3rd party services through our framework contractors. Ensure all aspects of Health and Safety are managed correctly, through safe system of work approval, reviewing RAMS, permitting and site audits. You will be responsible for ensuring that our legal statutory maintenance requirements are met. These will include items such as lifting equipment, pressure vessels and generators. To be successful, you will have the following skills and experience: Completed a time served apprenticeship or hold a recognised technical qualification in Mechanical or Electrical Engineering. Proven, relevant experience as a Mechanical & Electrical (M&E) Technician or ICA Technician, with a strong understanding of plant, equipment, and operational processes. (Preferably experience working within Water or Wastewater Treatment, or a comparable industrial environment.) Highly logical - able to decide on and build the dependencies between tasks. Collaborative - able to work closely with Planners, Field Performance Managers, suppliers, and 3rd parties. Technically experienced with a good understanding of how to maintain assets. Good local knowledge of how important an asset is to a site and how it relates to other assets. Meticulous at documenting the finer details of what needs to take place. Able to manage a large workload of numerous jobs in parallel. Competent with IT systems (will use SAP extensively) as well as effective communication skills. Knowledge and awareness of health and safety issues relevant to the industry, ideally you will be IOSH or equivalent qualified. A full current driving license is essential for this position as the role involves travelling around our sites, and a livery vehicle will be provided. What's in it for you? Offering a salary up to £47,000 per annum, depending on skills and experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Generous Pension Scheme through AON. Performance-related pay plan directly linked to company performance measures and targets Access to lots of benefits to help you take care of yourself and your family's health and wellbeing, and your finances - from annual health MOTS and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Thames Water Utilities Limited
Banbury, Oxfordshire
Job title Technical Coordinator Ref 44062 Division Asset Operations & Capital Delivery Location Banbury - OX16 4RZ, Witney - OX28 5JH Contract type Permanent Full/Part-time Full-time Hours 36 hours per week Salary Offering a salary up to £47,000 per annum, depending on skills and experience Job grade B Closing date 29/07/2026 We're looking for a motivated and proactive Technical Coordinator to join our Thames Valley North Wastewater Operations team. This is an exciting chance to play a key role across the Cotswolds, Cherwell and Oxford areas, working predominantly in the field and closely with a supportive and experienced operations team. As a Technical Coordinator, you'll work side by side with local Performance Managers and a diverse team of technicians-including mechanical, electrical and ICA specialists. You'll take ownership of delivering planned and reactive maintenance, coordinating both internal field teams and external contractors. Your focus will be on ensuring our wastewater treatment sites achieve strong plant availability, meet operational KPIs and deliver excellent service for our customers-all while keeping activities within budget. What you will be doing as a Technical Coordinator This role is very diverse and consists of a wide range of tasks, some of which are listed below: You will be responsible for the management of the pre-requisites within SAP (materials, permits, resources and services) for all complex jobs for planned and reactive work across maintenance and operations. Use technical expertise and data captured from the field to design operationally critical jobs. Highlight key operational risks across the area and present these to obtain funding. Maintain the availability of plant and equipment and optimise treatment process performance. Develop strong collaborative relationships with other internal and external stakeholders. Provide expert advice on technical issues and generate solutions to operational risks. Obtain quotes, order materials and 3rd party services through our framework contractors. Ensure all aspects of Health and Safety are managed correctly, through safe system of work approval, reviewing RAMS, permitting and site audits. You will be responsible for ensuring that our legal statutory maintenance requirements are met. These will include items such as lifting equipment, pressure vessels and generators. To be successful, you will have the following skills and experience: Completed a time served apprenticeship or hold a recognised technical qualification in Mechanical or Electrical Engineering. Proven, relevant experience as a Mechanical & Electrical (M&E) Technician or ICA Technician, with a strong understanding of plant, equipment, and operational processes. (Preferably experience working within Water or Wastewater Treatment, or a comparable industrial environment.) Highly logical - able to decide on and build the dependencies between tasks. Collaborative - able to work closely with Planners, Field Performance Managers, suppliers, and 3rd parties. Technically experienced with a good understanding of how to maintain assets. Good local knowledge of how important an asset is to a site and how it relates to other assets. Meticulous at documenting the finer details of what needs to take place. Able to manage a large workload of numerous jobs in parallel. Competent with IT systems (will use SAP extensively) as well as effective communication skills. Knowledge and awareness of health and safety issues relevant to the industry, ideally you will be IOSH or equivalent qualified. A full current driving license is essential for this position as the role involves travelling around our sites, and a livery vehicle will be provided. What's in it for you? Offering a salary up to £47,000 per annum, depending on skills and experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Generous Pension Scheme through AON. Performance-related pay plan directly linked to company performance measures and targets Access to lots of benefits to help you take care of yourself and your family's health and wellbeing, and your finances - from annual health MOTS and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
26/07/2026
Full time
Job title Technical Coordinator Ref 44062 Division Asset Operations & Capital Delivery Location Banbury - OX16 4RZ, Witney - OX28 5JH Contract type Permanent Full/Part-time Full-time Hours 36 hours per week Salary Offering a salary up to £47,000 per annum, depending on skills and experience Job grade B Closing date 29/07/2026 We're looking for a motivated and proactive Technical Coordinator to join our Thames Valley North Wastewater Operations team. This is an exciting chance to play a key role across the Cotswolds, Cherwell and Oxford areas, working predominantly in the field and closely with a supportive and experienced operations team. As a Technical Coordinator, you'll work side by side with local Performance Managers and a diverse team of technicians-including mechanical, electrical and ICA specialists. You'll take ownership of delivering planned and reactive maintenance, coordinating both internal field teams and external contractors. Your focus will be on ensuring our wastewater treatment sites achieve strong plant availability, meet operational KPIs and deliver excellent service for our customers-all while keeping activities within budget. What you will be doing as a Technical Coordinator This role is very diverse and consists of a wide range of tasks, some of which are listed below: You will be responsible for the management of the pre-requisites within SAP (materials, permits, resources and services) for all complex jobs for planned and reactive work across maintenance and operations. Use technical expertise and data captured from the field to design operationally critical jobs. Highlight key operational risks across the area and present these to obtain funding. Maintain the availability of plant and equipment and optimise treatment process performance. Develop strong collaborative relationships with other internal and external stakeholders. Provide expert advice on technical issues and generate solutions to operational risks. Obtain quotes, order materials and 3rd party services through our framework contractors. Ensure all aspects of Health and Safety are managed correctly, through safe system of work approval, reviewing RAMS, permitting and site audits. You will be responsible for ensuring that our legal statutory maintenance requirements are met. These will include items such as lifting equipment, pressure vessels and generators. To be successful, you will have the following skills and experience: Completed a time served apprenticeship or hold a recognised technical qualification in Mechanical or Electrical Engineering. Proven, relevant experience as a Mechanical & Electrical (M&E) Technician or ICA Technician, with a strong understanding of plant, equipment, and operational processes. (Preferably experience working within Water or Wastewater Treatment, or a comparable industrial environment.) Highly logical - able to decide on and build the dependencies between tasks. Collaborative - able to work closely with Planners, Field Performance Managers, suppliers, and 3rd parties. Technically experienced with a good understanding of how to maintain assets. Good local knowledge of how important an asset is to a site and how it relates to other assets. Meticulous at documenting the finer details of what needs to take place. Able to manage a large workload of numerous jobs in parallel. Competent with IT systems (will use SAP extensively) as well as effective communication skills. Knowledge and awareness of health and safety issues relevant to the industry, ideally you will be IOSH or equivalent qualified. A full current driving license is essential for this position as the role involves travelling around our sites, and a livery vehicle will be provided. What's in it for you? Offering a salary up to £47,000 per annum, depending on skills and experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Generous Pension Scheme through AON. Performance-related pay plan directly linked to company performance measures and targets Access to lots of benefits to help you take care of yourself and your family's health and wellbeing, and your finances - from annual health MOTS and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
IT Field Technician - South West / M5 Corridor Salary £32,500 Company Car Private healthcare support and More Benefits! We're partnering with a growing managed service provider looking to appoint an IT Field Technician to support clients across the South West. This is a fantastic opportunity to step into a client-facing, hands-on role where you'll have real autonomy, working closely with customers and playing a key part in delivering high-quality IT services. This is a field-based position where you'll take ownership of technical support across a regional client base. You'll be responsible for resolving issues, managing escalations, and building strong relationships while ensuring a high standard of service delivery. What You'll Be Doing Delivering on-site IT support to a range of clients Acting as the escalation point for more complex technical issues Managing customer relationships and providing a high level of service Supporting infrastructure, networking, and security environments Working across modern cloud-first environments and hybrid setups Ensuring systems, licenses, and assets are maintained and compliant Working to SLA targets and managing workload effectively Identifying opportunities for improvements and upgrades Collaborating with internal teams and external partners What We're Looking For Proven experience in a 2nd / 3rd line IT support role Strong Microsoft ecosystem knowledge including: Windows Server (2016 / 2019 / 2022) and Windows 10 / 11 Active Directory & Azure AD / Entra ID Microsoft 365 administration (Exchange Online, SharePoint, Teams) Experience supporting and deploying Microsoft 365 environments end-to-end Hands-on experience with Intune (MDM / MAM enrolment, device management, policies) Knowledge of Microsoft Defender suite and endpoint security best practices Experience with networking fundamentals (routers, switches, VLANs, firewalls) Strong troubleshooting skills across desktop, server, and cloud environments Confident communicator with strong customer-facing skills Full UK driving licence Desirable Experience Experience with Microsoft 365 migrations and tenant builds Exposure to RMM and PSA tools (e.g. Datto, AutoTask, TeamViewer) Firewall configuration (WatchGuard or similar vendors) VoIP / 3CX systems knowledge Backup, disaster recovery, and data security best practices Experience working within an MSP environment Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
26/07/2026
Full time
IT Field Technician - South West / M5 Corridor Salary £32,500 Company Car Private healthcare support and More Benefits! We're partnering with a growing managed service provider looking to appoint an IT Field Technician to support clients across the South West. This is a fantastic opportunity to step into a client-facing, hands-on role where you'll have real autonomy, working closely with customers and playing a key part in delivering high-quality IT services. This is a field-based position where you'll take ownership of technical support across a regional client base. You'll be responsible for resolving issues, managing escalations, and building strong relationships while ensuring a high standard of service delivery. What You'll Be Doing Delivering on-site IT support to a range of clients Acting as the escalation point for more complex technical issues Managing customer relationships and providing a high level of service Supporting infrastructure, networking, and security environments Working across modern cloud-first environments and hybrid setups Ensuring systems, licenses, and assets are maintained and compliant Working to SLA targets and managing workload effectively Identifying opportunities for improvements and upgrades Collaborating with internal teams and external partners What We're Looking For Proven experience in a 2nd / 3rd line IT support role Strong Microsoft ecosystem knowledge including: Windows Server (2016 / 2019 / 2022) and Windows 10 / 11 Active Directory & Azure AD / Entra ID Microsoft 365 administration (Exchange Online, SharePoint, Teams) Experience supporting and deploying Microsoft 365 environments end-to-end Hands-on experience with Intune (MDM / MAM enrolment, device management, policies) Knowledge of Microsoft Defender suite and endpoint security best practices Experience with networking fundamentals (routers, switches, VLANs, firewalls) Strong troubleshooting skills across desktop, server, and cloud environments Confident communicator with strong customer-facing skills Full UK driving licence Desirable Experience Experience with Microsoft 365 migrations and tenant builds Exposure to RMM and PSA tools (e.g. Datto, AutoTask, TeamViewer) Firewall configuration (WatchGuard or similar vendors) VoIP / 3CX systems knowledge Backup, disaster recovery, and data security best practices Experience working within an MSP environment Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Technical Coordinator As a Technical Coordinator with Pertemps Thames Water in Banbury, you will join the Thames Valley North Wastewater Operations team covering areas including the Cotswolds, Cherwell and Oxford. This full time, field based role offers a salary of up to £47,000 per annum, depending on experience. Working 36 hours per week, Monday to Friday, you will collaborate closely with Performance Managers and technicians specialising in mechanical, electrical and ICA disciplines. Location: Banbury / Witney (OX164RZ / OX285JH) Hours: 36 per week, Monday to Friday Responsibilities Deliver planned and reactive maintenance for wastewater treatment sites, ensuring plant availability and meeting operational KPIs. Manage prerequisites within SAP (materials, permits, resources and services) for all complex jobs. Use technical expertise and field data to design operationally critical jobs. Highlight key operational risks and present them to obtain funding. Maintain plant and equipment availability and optimise treatment process performance. Develop strong collaborative relationships with internal and external stakeholders. Provide expert advice on technical issues and generate solutions to operational risks. Obtain quotes, order materials and 3rd party services through framework contractors. Ensure all aspects of Health and Safety are managed correctly, reviewing RAMS, permitting and conducting site audits. Ensure legal statutory maintenance requirements such as lifting equipment, pressure vessels and generators are met. Qualifications Completed a time served apprenticeship or hold a recognised technical qualification in Mechanical or Electrical Engineering. Proven, relevant experience as a Mechanical & Electrical (M&E) Technician or ICA Technician. Strong understanding of plant, equipment and operational processes, preferably within Water or Wastewater Treatment. Highly logical, able to decide on and build dependencies between tasks. Collaborative, able to work closely with Planners, Field Performance Managers, suppliers and 3rd parties. Technically experienced with a good understanding of how to maintain assets. Meticulous at documenting finer details of required tasks. Able to manage a large workload of numerous jobs in parallel. Competent with IT systems (will use SAP extensively) and possess effective communication skills. Knowledge and awareness of health and safety issues relevant to the industry; IOSH or equivalent qualified preferred. A full current driving licence is essential for this position as it involves travelling around sites, with a livery vehicle provided. Benefits Salary up to £47,000 per annum, depending on skills and experience. Annual leave: 26 days per year, increasing to 30 days with length of service (plus bank holidays). Generous paternity leave - 4 weeks paid and an optional 2 weeks unpaid. Enhanced maternity leave - 26 weeks full pay and 13 weeks half pay. Generous pension scheme through AON. Performance related pay plan directly linked to company performance measures and targets. Access to annual health MOTS and physiotherapy and counselling services. Cycle to Work scheme, shopping vouchers and life assurance. Equal Employment Opportunity We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats or anything else, just let us know. We are committed to being a great, diverse and inclusive place to work.
20/07/2026
Full time
Technical Coordinator As a Technical Coordinator with Pertemps Thames Water in Banbury, you will join the Thames Valley North Wastewater Operations team covering areas including the Cotswolds, Cherwell and Oxford. This full time, field based role offers a salary of up to £47,000 per annum, depending on experience. Working 36 hours per week, Monday to Friday, you will collaborate closely with Performance Managers and technicians specialising in mechanical, electrical and ICA disciplines. Location: Banbury / Witney (OX164RZ / OX285JH) Hours: 36 per week, Monday to Friday Responsibilities Deliver planned and reactive maintenance for wastewater treatment sites, ensuring plant availability and meeting operational KPIs. Manage prerequisites within SAP (materials, permits, resources and services) for all complex jobs. Use technical expertise and field data to design operationally critical jobs. Highlight key operational risks and present them to obtain funding. Maintain plant and equipment availability and optimise treatment process performance. Develop strong collaborative relationships with internal and external stakeholders. Provide expert advice on technical issues and generate solutions to operational risks. Obtain quotes, order materials and 3rd party services through framework contractors. Ensure all aspects of Health and Safety are managed correctly, reviewing RAMS, permitting and conducting site audits. Ensure legal statutory maintenance requirements such as lifting equipment, pressure vessels and generators are met. Qualifications Completed a time served apprenticeship or hold a recognised technical qualification in Mechanical or Electrical Engineering. Proven, relevant experience as a Mechanical & Electrical (M&E) Technician or ICA Technician. Strong understanding of plant, equipment and operational processes, preferably within Water or Wastewater Treatment. Highly logical, able to decide on and build dependencies between tasks. Collaborative, able to work closely with Planners, Field Performance Managers, suppliers and 3rd parties. Technically experienced with a good understanding of how to maintain assets. Meticulous at documenting finer details of required tasks. Able to manage a large workload of numerous jobs in parallel. Competent with IT systems (will use SAP extensively) and possess effective communication skills. Knowledge and awareness of health and safety issues relevant to the industry; IOSH or equivalent qualified preferred. A full current driving licence is essential for this position as it involves travelling around sites, with a livery vehicle provided. Benefits Salary up to £47,000 per annum, depending on skills and experience. Annual leave: 26 days per year, increasing to 30 days with length of service (plus bank holidays). Generous paternity leave - 4 weeks paid and an optional 2 weeks unpaid. Enhanced maternity leave - 26 weeks full pay and 13 weeks half pay. Generous pension scheme through AON. Performance related pay plan directly linked to company performance measures and targets. Access to annual health MOTS and physiotherapy and counselling services. Cycle to Work scheme, shopping vouchers and life assurance. Equal Employment Opportunity We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats or anything else, just let us know. We are committed to being a great, diverse and inclusive place to work.
Job Title Technical Services Manager Job Description At Cushman & Wakefield, we are seeking a highly motivatedTechnical Services Manager to lead the delivery of exceptional technical and operational services across a diverse property portfolio. Acting as a trusted partner to both clients and internal stakeholders, you will be responsible for managing key accounts, ensuring the seamless integration of service delivery platforms, and providing timely, accurate, and consistent information to support informed decision-making. Combining strong technical expertise with commercial and financial acumen, you will drive service excellence, ensure robust governance and compliance, and play a pivotal role in achieving both client objectives and Cushman & Wakefield's commitment to operational excellence. The Technical Services Manager (TSM) core focus is to act as an expert advisor, supporting the FM and ESG teams by providing technical advice, audits and reports. The role will be responsible for day-to-day management of the various MEP and related services contracts to ensure that the contracts operate safely and efficiently and all necessary statutory and best practice compliance requirements are met and satisfactorily documented. The role also includes monitoring the various contracts to ensure that all contract specifications are met, using key performance indicators to monitor and record contractor performance. The TSM will also be responsible for supporting the day to day delivery of MEP and related small service charge and capital expenditure projects across the portfolio. The TSM will have a sustainability bias, be fully embedded within the ESG team and support the teams with the understanding of sustainability and environmental legislation and best practice. Core Responsibilities To pro-actively manage the day-to-day operations of the mechanical and electrical maintenance contract, to give technical support related to any MEP or hard services contracts for the portfolio. Monitor and review the services provided by the various contractors and ensure that the terms of all relevant contracts are being fully met. To manage the processes, policies and procedures necessary for effective operation of the contract. Client reporting and presentations To review and amend supplier contract specifications. Complete site-specific tenant fit-out guides Provide input into regular operational management meetings and reports as required. Establish and manage procedures for monitoring and benchmarking supplier and contract performance. Complete ESG life cycle reports to an agreed format. Arrange and attend all stakeholder review meetings Management of AMR roll-out project Development and implementation of energy efficiency guidelines and tracker Pro-actively recommend projects to enhance sustainability to sites Manage internal and external relationships including Client, Cushman & Wakefield, local authorities, service providers and statutory bodies. Provide technical support & advice to the FM team nationally. Review new industry regulations and CIBSE/HVCA guidelines and contract utilities. Review and manage engineering business risk. Manage service providers and monitor performance against contracted SLAs and KPIs. Co-ordinate the production of performance reports, carry out analysis of the results and take appropriate action to ensure continuous improvement is achieved. Provide team update/training in relation to building services. Establish 'value for money' strategies for delivering the technical management service. All Health and Safety matters effectively managed. Complete engineering site surveys & audit reports and create site-level action plans. Prepare routine engineering reports where required as part of client account management. Undertake feasibility studies, tender and project manage the delivery of renewable energy (PV), electric vehicle (EV) charging and other small engineering projects where instructed Manage asset level legislative and regulatory risks current and future planning across managed assets Review industry guidelines and utilities regulations providing guidance and support to C&W asset services and clients, when change impacts the managed portfolio. Core Knowledge, Experience and personal qualities Proven track record across Facilities Management / Managing Agent Experience in energy management and ESG related technical management Operating knowledge of Output Specifications and commercial management of performance-based contracts. Operate in a collegiate environment working closely with property and finance teams - team player. Experience in networking and building harmonious relationships internally and externally. Good working knowledge of current legislation relevant to role. Good operational knowledge and management of CAFM IT skills (MS Word, Excel, PowerPoint, Outlook, Internet) Excellent organisational skills. The ability to communicate in a clear and concise manner. Demonstratable skill and knowledge of the operation of MEP services and equipment. Experience in managing MEP and related service contracts. Experience in contract management. A strong technical understanding of commercial office building operations and services A full understanding of sustainability and environmental legislation and best practice. Full understanding and experience of setting contract KPI's and management of contractor performance. Good working knowledge/understanding of building operating systems (mechanical, electrical, controls and fire/health and safety). Understanding of energy management and optimisation within or applicable to properties. Experience in developing and implementing new practices, policies and procedures. Knowledge and experience in health and safety management. Demonstratable skills and experience in project management and project cost planning. Strong time management and delegation skills. The ability to work proactively and flexibly to achieve goals and targets. Defects / warranty management. CIBSE & HVCA guidelines Qualifications IOSH Managing Safely Appropriate Engineering degree and/or HND/HNC qualification. Current engineering professional status such as chartered, incorporated or Technician engineer Appropriate levels of technical awareness and compliance training. If you are an experienced technical facilities professional with a passion for delivering outstanding service, building strong client relationships, and driving operational excellence, we would love to hear from you. Join Cushman & Wakefield and play a key role in shaping high-performing environments for our clients, their customers, and colleagues. Apply today to become part of a global team where your expertise, leadership, and ambition will be recognised and rewarded. Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor's attention once they have made contact.
18/07/2026
Full time
Job Title Technical Services Manager Job Description At Cushman & Wakefield, we are seeking a highly motivatedTechnical Services Manager to lead the delivery of exceptional technical and operational services across a diverse property portfolio. Acting as a trusted partner to both clients and internal stakeholders, you will be responsible for managing key accounts, ensuring the seamless integration of service delivery platforms, and providing timely, accurate, and consistent information to support informed decision-making. Combining strong technical expertise with commercial and financial acumen, you will drive service excellence, ensure robust governance and compliance, and play a pivotal role in achieving both client objectives and Cushman & Wakefield's commitment to operational excellence. The Technical Services Manager (TSM) core focus is to act as an expert advisor, supporting the FM and ESG teams by providing technical advice, audits and reports. The role will be responsible for day-to-day management of the various MEP and related services contracts to ensure that the contracts operate safely and efficiently and all necessary statutory and best practice compliance requirements are met and satisfactorily documented. The role also includes monitoring the various contracts to ensure that all contract specifications are met, using key performance indicators to monitor and record contractor performance. The TSM will also be responsible for supporting the day to day delivery of MEP and related small service charge and capital expenditure projects across the portfolio. The TSM will have a sustainability bias, be fully embedded within the ESG team and support the teams with the understanding of sustainability and environmental legislation and best practice. Core Responsibilities To pro-actively manage the day-to-day operations of the mechanical and electrical maintenance contract, to give technical support related to any MEP or hard services contracts for the portfolio. Monitor and review the services provided by the various contractors and ensure that the terms of all relevant contracts are being fully met. To manage the processes, policies and procedures necessary for effective operation of the contract. Client reporting and presentations To review and amend supplier contract specifications. Complete site-specific tenant fit-out guides Provide input into regular operational management meetings and reports as required. Establish and manage procedures for monitoring and benchmarking supplier and contract performance. Complete ESG life cycle reports to an agreed format. Arrange and attend all stakeholder review meetings Management of AMR roll-out project Development and implementation of energy efficiency guidelines and tracker Pro-actively recommend projects to enhance sustainability to sites Manage internal and external relationships including Client, Cushman & Wakefield, local authorities, service providers and statutory bodies. Provide technical support & advice to the FM team nationally. Review new industry regulations and CIBSE/HVCA guidelines and contract utilities. Review and manage engineering business risk. Manage service providers and monitor performance against contracted SLAs and KPIs. Co-ordinate the production of performance reports, carry out analysis of the results and take appropriate action to ensure continuous improvement is achieved. Provide team update/training in relation to building services. Establish 'value for money' strategies for delivering the technical management service. All Health and Safety matters effectively managed. Complete engineering site surveys & audit reports and create site-level action plans. Prepare routine engineering reports where required as part of client account management. Undertake feasibility studies, tender and project manage the delivery of renewable energy (PV), electric vehicle (EV) charging and other small engineering projects where instructed Manage asset level legislative and regulatory risks current and future planning across managed assets Review industry guidelines and utilities regulations providing guidance and support to C&W asset services and clients, when change impacts the managed portfolio. Core Knowledge, Experience and personal qualities Proven track record across Facilities Management / Managing Agent Experience in energy management and ESG related technical management Operating knowledge of Output Specifications and commercial management of performance-based contracts. Operate in a collegiate environment working closely with property and finance teams - team player. Experience in networking and building harmonious relationships internally and externally. Good working knowledge of current legislation relevant to role. Good operational knowledge and management of CAFM IT skills (MS Word, Excel, PowerPoint, Outlook, Internet) Excellent organisational skills. The ability to communicate in a clear and concise manner. Demonstratable skill and knowledge of the operation of MEP services and equipment. Experience in managing MEP and related service contracts. Experience in contract management. A strong technical understanding of commercial office building operations and services A full understanding of sustainability and environmental legislation and best practice. Full understanding and experience of setting contract KPI's and management of contractor performance. Good working knowledge/understanding of building operating systems (mechanical, electrical, controls and fire/health and safety). Understanding of energy management and optimisation within or applicable to properties. Experience in developing and implementing new practices, policies and procedures. Knowledge and experience in health and safety management. Demonstratable skills and experience in project management and project cost planning. Strong time management and delegation skills. The ability to work proactively and flexibly to achieve goals and targets. Defects / warranty management. CIBSE & HVCA guidelines Qualifications IOSH Managing Safely Appropriate Engineering degree and/or HND/HNC qualification. Current engineering professional status such as chartered, incorporated or Technician engineer Appropriate levels of technical awareness and compliance training. If you are an experienced technical facilities professional with a passion for delivering outstanding service, building strong client relationships, and driving operational excellence, we would love to hear from you. Join Cushman & Wakefield and play a key role in shaping high-performing environments for our clients, their customers, and colleagues. Apply today to become part of a global team where your expertise, leadership, and ambition will be recognised and rewarded. Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor's attention once they have made contact.
Junior Data EngineerApplylocations: GB - Bristol - Coldharbour Lanetime type: Full timeposted on: Posted Todayjob requisition id: R Job Description: Salary Range: £37,318 - £50,000Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your impact Are you ready to start your career in data engineering and support solutions that underpin secure, high-integrity systems and services? At Leonardo UK, our Data Engineer Technicians assist with data workflows, automation, and integration under the guidance of experienced engineers. Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative and team-centric manner. The role may involve a blended hybrid working model, with a mixture of working from home and working on site at one of our Leonardo offices to ensure close collaboration with the wider team and with our customers. What you will do as a Junior Data Engineer Assist in designing and building secure, scalable data solutions under guidance, progressing to independent tasks. Develop tools for data-driven insights and task automation Research and train in emerging technologies Work with cloud platforms and diverse operating systems Support development and deployment of machine learning models Collaborate with DevOps Engineers, Data Scientists, Analysts and Cyber Consultants Leverage big data technologies and orchestration tools Document processes and maintain configuration records Participate in team meetings and knowledge-sharing sessions What you'll bring Assist in preparing and integrating data across systems. Support ETL processes and basic pipeline testing. Maintain documentation and configuration records. Learn and apply secure coding practices. Ability to work independently on defined tasks and escalate issues when neededCore Areas (must have): Data engineering fundamentals (ETL, pipelines). Programming (Python, SQL). Cloud and orchestration exposure. Documentation and compliance awareness. Collaboration and communication.Desirable: Degree in STEM, Data, AI or Programming-related field Experience to Docker and APIs Familiarity with CI/CD practices Interest in Agile and DevOps practices. Exposure to big data tools e.g. Spark, Hadoop, NiFi Understanding of ML algorithms and deploymentThis is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Benefit from our award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance : All employees at management level and below are eligible for our bonus scheme. Never Stop Learning : Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks : Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role.For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now!
16/07/2026
Full time
Junior Data EngineerApplylocations: GB - Bristol - Coldharbour Lanetime type: Full timeposted on: Posted Todayjob requisition id: R Job Description: Salary Range: £37,318 - £50,000Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your impact Are you ready to start your career in data engineering and support solutions that underpin secure, high-integrity systems and services? At Leonardo UK, our Data Engineer Technicians assist with data workflows, automation, and integration under the guidance of experienced engineers. Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative and team-centric manner. The role may involve a blended hybrid working model, with a mixture of working from home and working on site at one of our Leonardo offices to ensure close collaboration with the wider team and with our customers. What you will do as a Junior Data Engineer Assist in designing and building secure, scalable data solutions under guidance, progressing to independent tasks. Develop tools for data-driven insights and task automation Research and train in emerging technologies Work with cloud platforms and diverse operating systems Support development and deployment of machine learning models Collaborate with DevOps Engineers, Data Scientists, Analysts and Cyber Consultants Leverage big data technologies and orchestration tools Document processes and maintain configuration records Participate in team meetings and knowledge-sharing sessions What you'll bring Assist in preparing and integrating data across systems. Support ETL processes and basic pipeline testing. Maintain documentation and configuration records. Learn and apply secure coding practices. Ability to work independently on defined tasks and escalate issues when neededCore Areas (must have): Data engineering fundamentals (ETL, pipelines). Programming (Python, SQL). Cloud and orchestration exposure. Documentation and compliance awareness. Collaboration and communication.Desirable: Degree in STEM, Data, AI or Programming-related field Experience to Docker and APIs Familiarity with CI/CD practices Interest in Agile and DevOps practices. Exposure to big data tools e.g. Spark, Hadoop, NiFi Understanding of ML algorithms and deploymentThis is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Benefit from our award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance : All employees at management level and below are eligible for our bonus scheme. Never Stop Learning : Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks : Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role.For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now!
Career Opportunities with NEP Group Inc. A great place to work. Current job opportunities are posted here as they become available. Creative Technology has an exciting new opportunity for an AV Technician to join Managed Services team, within Systems Integration. The role is full time and based in London with a leading multinational technology company. The AV Technician will be responsible for the planning, coordination and execution of AV production and support for live events and conferencing. The role involves delivering innovative solutions ensuring all technical aspects are seamlessly executed, providing high quality audio visual experience for the end client. Core working hours will be standard business hours with flexibility required for evening and occasional weekend work. Background verification checks are required for this role. Operational Responsibilities (Ops) Assist Event Coordinators with technical input for event planning Support the Facilities team with rooms preparation and room setup activities, including furniture layouts, room resets, signage placement, and ensuring meeting and event spaces are presented to the required operational and client standards. Execute on site, virtual and hybrid events and productions, ensuring all AV elements are delivered effectively Provide a professional Meet & Greet service for events, including meeting hosts/clients, setting up presentations, testing Teams/AV systems (speakers, microphones), and ensuring confidence in using plug and play systems Act as a technical point of contact for event hosts, clients and external customers, particularly for large or complex events Engage with contractors and suppliers, including responding to queries, hosting site visits and acting as AV site supervisor where required Work closely with the client technology team to co manage AV event spaces, ensuring smooth operation and keeping stakeholders informed of updates or changes Deliver user training on AV systems and event technologies Manage own workload, including diary planning and ad hoc end user requests Build and maintain strong relationships with stakeholders to deliver a high quality AV service Quality Management System Responsibilities Maintain and update client and Creative Technology documents, procedures and records, ensuring accuracy and completion of departmental forms as required Identify, log, track and resolve AV hardware and software issues, ensuring all tickets are updated and closed with clear resolution summaries Track and maintain records of physical and technical updates within event spaces (e.g. equipment changes) Develop and manage the Events AV Feedback process (MS Forms), including QR distribution, feedback tracking and presenting insights to relevant stakeholders Understand and apply our quality policy statements in all aspects of work Ensure the needs and requirements of internal staff and customers are understood and delivered Contribute to the improvement of internal processes and the management system by reporting corrective actions, updates and improvement opportunities Recommend best practices for events, including support for event media and presentations Conduct post event reviews, including reporting and client feedback Create and maintain documentation (SOPs, AV setups, configurations and insights) to support consistency and knowledge sharing Perform planned preventative maintenance (PPM), including testing, updating and calibration Handle confidential information in line with contractual NDA requirements Licenses/Certificates Manual Handling certificate preferable Experience 3+ years relevant experience working in a similar environment Strong knowledge of modern AV equipment and systems including signal flow and advanced troubleshooting Experience with Windows operating systems and Microsoft 365 Copilot Skills & attributes Strong communication and interpersonal skills, with the ability to effectively collaborate with clients and team members. Problem solving mindset with the ability to think quickly and adapt to changing circumstances. Ability to work under tight deadlines Strong organisational skills and attention to detail Excellent initiative, tenacity and self motivation Time management and multitasking skills Education Level 3 qualification or higher in relevant field
16/07/2026
Full time
Career Opportunities with NEP Group Inc. A great place to work. Current job opportunities are posted here as they become available. Creative Technology has an exciting new opportunity for an AV Technician to join Managed Services team, within Systems Integration. The role is full time and based in London with a leading multinational technology company. The AV Technician will be responsible for the planning, coordination and execution of AV production and support for live events and conferencing. The role involves delivering innovative solutions ensuring all technical aspects are seamlessly executed, providing high quality audio visual experience for the end client. Core working hours will be standard business hours with flexibility required for evening and occasional weekend work. Background verification checks are required for this role. Operational Responsibilities (Ops) Assist Event Coordinators with technical input for event planning Support the Facilities team with rooms preparation and room setup activities, including furniture layouts, room resets, signage placement, and ensuring meeting and event spaces are presented to the required operational and client standards. Execute on site, virtual and hybrid events and productions, ensuring all AV elements are delivered effectively Provide a professional Meet & Greet service for events, including meeting hosts/clients, setting up presentations, testing Teams/AV systems (speakers, microphones), and ensuring confidence in using plug and play systems Act as a technical point of contact for event hosts, clients and external customers, particularly for large or complex events Engage with contractors and suppliers, including responding to queries, hosting site visits and acting as AV site supervisor where required Work closely with the client technology team to co manage AV event spaces, ensuring smooth operation and keeping stakeholders informed of updates or changes Deliver user training on AV systems and event technologies Manage own workload, including diary planning and ad hoc end user requests Build and maintain strong relationships with stakeholders to deliver a high quality AV service Quality Management System Responsibilities Maintain and update client and Creative Technology documents, procedures and records, ensuring accuracy and completion of departmental forms as required Identify, log, track and resolve AV hardware and software issues, ensuring all tickets are updated and closed with clear resolution summaries Track and maintain records of physical and technical updates within event spaces (e.g. equipment changes) Develop and manage the Events AV Feedback process (MS Forms), including QR distribution, feedback tracking and presenting insights to relevant stakeholders Understand and apply our quality policy statements in all aspects of work Ensure the needs and requirements of internal staff and customers are understood and delivered Contribute to the improvement of internal processes and the management system by reporting corrective actions, updates and improvement opportunities Recommend best practices for events, including support for event media and presentations Conduct post event reviews, including reporting and client feedback Create and maintain documentation (SOPs, AV setups, configurations and insights) to support consistency and knowledge sharing Perform planned preventative maintenance (PPM), including testing, updating and calibration Handle confidential information in line with contractual NDA requirements Licenses/Certificates Manual Handling certificate preferable Experience 3+ years relevant experience working in a similar environment Strong knowledge of modern AV equipment and systems including signal flow and advanced troubleshooting Experience with Windows operating systems and Microsoft 365 Copilot Skills & attributes Strong communication and interpersonal skills, with the ability to effectively collaborate with clients and team members. Problem solving mindset with the ability to think quickly and adapt to changing circumstances. Ability to work under tight deadlines Strong organisational skills and attention to detail Excellent initiative, tenacity and self motivation Time management and multitasking skills Education Level 3 qualification or higher in relevant field
Salary Salary Range: £37,318 - £50,000. Leonardo UK operates a grade based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. About the Role Are you ready to start your career in data engineering and support solutions that underpin secure, high integrity systems and services? At Leonardo UK, our Data Engineer Technicians assist with data workflows, automation, and integration under the guidance of experienced engineers. Your work will see you take the lead in solving customer problems in an agile, innovative, and team centric manner. What You'll Do Assist in designing and building secure, scalable data solutions under guidance, progressing to independent tasks. Develop tools for data driven insights and task automation. Research and train in emerging technologies. Work with cloud platforms and diverse operating systems. Support development and deployment of machine learning models. Collaborate with DevOps Engineers, Data Scientists, Analysts and Cyber Consultants. Leverage big data technologies and orchestration tools. Document processes and maintain configuration records. Participate in team meetings and knowledge sharing sessions. Requirements & Qualifications Core Areas (must have) Data engineering fundamentals - ETL, pipelines. Programming - Python, SQL. Cloud and orchestration exposure. Documentation and compliance awareness. Collaboration and communication skills. Desirable Degree in STEM, Data, AI or Programming related field. Experience with Docker and APIs. Familiarity with CI/CD practices. Interest in Agile and DevOps practices. Exposure to big data tools (e.g., Spark, Hadoop, NiFi). Understanding of ML algorithms and deployment. Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply and could include meeting the eligibility requirements for the Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Benefits Generous leave with opportunity to accrue up to 12 additional flexi days each year. Pension scheme with up to 15% employer contribution. Free access to mental health support, financial advice, and employee led networks championing inclusion and diversity. Eligibility for a bonus scheme for employees at management level and below. Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Referral programme - receive a financial reward for referring a friend. Flexible benefits up to £500 annually (private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships, etc.). Flexible working hours with hybrid working options.
16/07/2026
Full time
Salary Salary Range: £37,318 - £50,000. Leonardo UK operates a grade based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. About the Role Are you ready to start your career in data engineering and support solutions that underpin secure, high integrity systems and services? At Leonardo UK, our Data Engineer Technicians assist with data workflows, automation, and integration under the guidance of experienced engineers. Your work will see you take the lead in solving customer problems in an agile, innovative, and team centric manner. What You'll Do Assist in designing and building secure, scalable data solutions under guidance, progressing to independent tasks. Develop tools for data driven insights and task automation. Research and train in emerging technologies. Work with cloud platforms and diverse operating systems. Support development and deployment of machine learning models. Collaborate with DevOps Engineers, Data Scientists, Analysts and Cyber Consultants. Leverage big data technologies and orchestration tools. Document processes and maintain configuration records. Participate in team meetings and knowledge sharing sessions. Requirements & Qualifications Core Areas (must have) Data engineering fundamentals - ETL, pipelines. Programming - Python, SQL. Cloud and orchestration exposure. Documentation and compliance awareness. Collaboration and communication skills. Desirable Degree in STEM, Data, AI or Programming related field. Experience with Docker and APIs. Familiarity with CI/CD practices. Interest in Agile and DevOps practices. Exposure to big data tools (e.g., Spark, Hadoop, NiFi). Understanding of ML algorithms and deployment. Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply and could include meeting the eligibility requirements for the Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Benefits Generous leave with opportunity to accrue up to 12 additional flexi days each year. Pension scheme with up to 15% employer contribution. Free access to mental health support, financial advice, and employee led networks championing inclusion and diversity. Eligibility for a bonus scheme for employees at management level and below. Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Referral programme - receive a financial reward for referring a friend. Flexible benefits up to £500 annually (private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships, etc.). Flexible working hours with hybrid working options.
Company Description Hampton is one of the country's leading, most successful and best-resourced independent schools and has been helping boys to fulfil their potential and realise their aspirations for over 460 years. Our community is vibrant, dynamic and happy, making it a wonderful place to teach and learn. Members of the Common Room are talented and hugely supportive of one another and their pupils; they share their love of learning with young people who are bright, intellectually inquisitive and aspirational. Hampton is a lively, friendly and inclusive School community where we aspire to enable our boys to not only make sense of the world, but also to want to go out and improve it. Above all, Hamptonians are encouraged and indeed expected to aspire to personal best while supporting those around them with kindness and respect. Situated on a green field site in a leafy suburb of South West London, we are fortunate to have 28 acres of playing fields within our spacious grounds. Pupils and staff alike benefit from first class facilities across all areas of School life. These include a state of the art 3G sportsground, a large and well appointed Sports Hall, and the remarkable Hammond Theatre for the Performing Arts, along with an excellent library and specialist facilities for Art, Music, Science, Technology, Computer Science and Languages (Modern and Classical). Our older pupils enjoy impressive Sixth Form private study and Careers provision in The Barry Martin Centre. The Millennium Boat House, shared with our neighbouring girls' school, Lady Eleanor Holles, has a prime location on the nearby River Thames, and provides the focal point for our popular and successful Boat Club. Hamptonians' examination results and university entrance record consistently rank in the top echelon nationally and indeed internationally. Nearly all Hampton leavers go on to undergraduate courses at Russell Group or equivalent universities; around 25 pupils are offered places at Oxford and Cambridge annually, and a significant number move on to global top 10 universities. We also support pupils who wish to study at universities in North America, some of whom secure academic and/or sporting scholarships. Hampton's notably diverse, socially inclusive nature is an especially cherished part of our DNA and we as far from being a stereotypical public school as any setting in the independent sector. Currently, 7% of our boys (around 100 in total) attend on means tested, free places, many of which are funded by a separate but closely linked educational charity, The Fitzwygram Foundation. 'One of the most genuinely inclusive, diverse independent schools in the London area'. Good Schools Guide Position This is an excellent opportunity to become part of a supportive and highly skilled team where you'll gain exposure to a broad range of enterprise technologies while developing your own technical knowledge and experience. About Hampton School IT Services The Hampton School IT Services department delivers enterprise quality technology services within an educational environment. Our purpose is to provide highly reliable IT services through exceptional customer service whilst continually improving the School's technology environment. We believe technology should enable teaching, learning and the wider operation of the School without becoming a distraction. Alongside maintaining operational excellence, every member of the department contributes to moving the School forward through planned improvements, well managed projects and continual development of our services. The department combines exceptional customer service with technical expertise, ensuring reliable day to day operations whilst delivering meaningful technology improvements each year. Purpose of the Role The IT Technician provides first and second line technical support across Hampton School, ensuring staff and pupils receive a professional, responsive and customer focused IT service. The role is responsible for resolving day to day technical issues, supporting classroom technology and contributing to the reliable operation of the School's IT services. Working closely with the Lead IT Technician and IT Service Manager, the IT Technician follows established procedures, uses departmental documentation and escalates issues appropriately when required. The role offers the opportunity to develop broad technical knowledge whilst contributing to continual service improvement and the long term success of the IT department. The IT office supports just over 470 employees at both Hampton School and Hampton Pre Prep and Prep School and you will have the opportunity to work with new and emerging technologies. We encourage applications as soon as possible and the School reserves the right to commence or complete the interview process at any time prior to the closing date. Requirements The responsibilities below outline the key responsibilities of the role and are not exhaustive. The post will evolve over time in response to the needs of the Hampton School Trust. Key responsibilities Customer Support & Service Delivery Provide first and second line technical support to staff and pupils across the School Respond to incidents and service requests in a professional, timely and customer focused manner Accurately record, update and manage support tickets, ensuring troubleshooting activities are documented Communicate clearly with users, providing updates and managing expectations throughout the support process. Technical Support Support desktop and laptop computers, mobile devices, printers, classroom technology and peripheral equipment Assist with user account administration, device deployment and routine maintenance activities Follow departmental documentation and standard operating procedures when resolving technical issues Escalate complex or unfamiliar issues with appropriate diagnostic information where required. Operational Support Assist with classroom moves, equipment installations and technology setup for School events Support the delivery of examinations and other key School activities requiring IT services Maintain IT equipment, work areas and storage locations to a high standard Contribute to accurate technical documentation and asset records. Work collaboratively with colleagues across the IT department to deliver excellent service Share knowledge and contribute to improvements in documentation and support processes Identify opportunities to improve the quality and efficiency of IT services Actively develop technical knowledge and skills through training and practical experience. Person Specification The successful candidate will be able to demonstrate the following skills, qualifications and experience. Professional Knowledge & Experience A commitment to the paramount importance of safeguarding and wellbeing of pupils Experience providing IT support in a customer focused environment Good knowledge of Microsoft Windows, Microsoft 365 and common desktop applications Strong troubleshooting and problem solving skills Willingness to learn enterprise infrastructure technologies Excellent communication and interpersonal skills. Experience within an educational environment Experience supporting Apple devices and classroom technology Relevant IT qualifications or a willingness to work towards them. Personal Attributes Friendly, approachable and customer focused Professional and reliable Willing to learn and develop new skills Positive and collaborative Organised and proactive Awareness of the importance of data security and confidentiality Committed to delivering excellent customer service. Other information Hours and Salary This is a full time position and working hours will be 8.30am - 5.00pm, Monday - Friday. Additional work, if required, is to be discussed and agreed in advance with the Director of IT and in their absence, the Bursar. The remuneration package includes pay for holidays. Staff are required to be at School on INSET and Open Days. Annual leave should be taken during the School holidays. Hampton has its own generous salary scale and benefits package. The salary will be commensurate with skills and years' experience and confirmed at time of appointment. The Hampton School Trust Governors also currently offer the following non contractual benefits to staff, subject to any terms and conditions and the School's eligibility requirements: private medical insurance; death in service benefit insurance policy; a Medicash healthcare cash plan; Pension Scheme, personal accident insurance, School fee remission, cycle to work scheme, lunch, sports facilities and counselling. Hampton School is pleased to be a London Living Wage employer. Please note that the above list is not exhaustive and that non contractual benefits are provided at the discretion of the Governors. Training Where necessary, to attend INSET training or undergo other training to increase competence, proficiency and safety awareness. To act as Fire Marshal and First Aider as required. Training will be provided Any other reasonable tasks required by the Deputy Head (Academic), The Headmaster and/or Bursar in association with the above role. Please note that there may be some changes and additions to the above . click apply for full job details
14/07/2026
Full time
Company Description Hampton is one of the country's leading, most successful and best-resourced independent schools and has been helping boys to fulfil their potential and realise their aspirations for over 460 years. Our community is vibrant, dynamic and happy, making it a wonderful place to teach and learn. Members of the Common Room are talented and hugely supportive of one another and their pupils; they share their love of learning with young people who are bright, intellectually inquisitive and aspirational. Hampton is a lively, friendly and inclusive School community where we aspire to enable our boys to not only make sense of the world, but also to want to go out and improve it. Above all, Hamptonians are encouraged and indeed expected to aspire to personal best while supporting those around them with kindness and respect. Situated on a green field site in a leafy suburb of South West London, we are fortunate to have 28 acres of playing fields within our spacious grounds. Pupils and staff alike benefit from first class facilities across all areas of School life. These include a state of the art 3G sportsground, a large and well appointed Sports Hall, and the remarkable Hammond Theatre for the Performing Arts, along with an excellent library and specialist facilities for Art, Music, Science, Technology, Computer Science and Languages (Modern and Classical). Our older pupils enjoy impressive Sixth Form private study and Careers provision in The Barry Martin Centre. The Millennium Boat House, shared with our neighbouring girls' school, Lady Eleanor Holles, has a prime location on the nearby River Thames, and provides the focal point for our popular and successful Boat Club. Hamptonians' examination results and university entrance record consistently rank in the top echelon nationally and indeed internationally. Nearly all Hampton leavers go on to undergraduate courses at Russell Group or equivalent universities; around 25 pupils are offered places at Oxford and Cambridge annually, and a significant number move on to global top 10 universities. We also support pupils who wish to study at universities in North America, some of whom secure academic and/or sporting scholarships. Hampton's notably diverse, socially inclusive nature is an especially cherished part of our DNA and we as far from being a stereotypical public school as any setting in the independent sector. Currently, 7% of our boys (around 100 in total) attend on means tested, free places, many of which are funded by a separate but closely linked educational charity, The Fitzwygram Foundation. 'One of the most genuinely inclusive, diverse independent schools in the London area'. Good Schools Guide Position This is an excellent opportunity to become part of a supportive and highly skilled team where you'll gain exposure to a broad range of enterprise technologies while developing your own technical knowledge and experience. About Hampton School IT Services The Hampton School IT Services department delivers enterprise quality technology services within an educational environment. Our purpose is to provide highly reliable IT services through exceptional customer service whilst continually improving the School's technology environment. We believe technology should enable teaching, learning and the wider operation of the School without becoming a distraction. Alongside maintaining operational excellence, every member of the department contributes to moving the School forward through planned improvements, well managed projects and continual development of our services. The department combines exceptional customer service with technical expertise, ensuring reliable day to day operations whilst delivering meaningful technology improvements each year. Purpose of the Role The IT Technician provides first and second line technical support across Hampton School, ensuring staff and pupils receive a professional, responsive and customer focused IT service. The role is responsible for resolving day to day technical issues, supporting classroom technology and contributing to the reliable operation of the School's IT services. Working closely with the Lead IT Technician and IT Service Manager, the IT Technician follows established procedures, uses departmental documentation and escalates issues appropriately when required. The role offers the opportunity to develop broad technical knowledge whilst contributing to continual service improvement and the long term success of the IT department. The IT office supports just over 470 employees at both Hampton School and Hampton Pre Prep and Prep School and you will have the opportunity to work with new and emerging technologies. We encourage applications as soon as possible and the School reserves the right to commence or complete the interview process at any time prior to the closing date. Requirements The responsibilities below outline the key responsibilities of the role and are not exhaustive. The post will evolve over time in response to the needs of the Hampton School Trust. Key responsibilities Customer Support & Service Delivery Provide first and second line technical support to staff and pupils across the School Respond to incidents and service requests in a professional, timely and customer focused manner Accurately record, update and manage support tickets, ensuring troubleshooting activities are documented Communicate clearly with users, providing updates and managing expectations throughout the support process. Technical Support Support desktop and laptop computers, mobile devices, printers, classroom technology and peripheral equipment Assist with user account administration, device deployment and routine maintenance activities Follow departmental documentation and standard operating procedures when resolving technical issues Escalate complex or unfamiliar issues with appropriate diagnostic information where required. Operational Support Assist with classroom moves, equipment installations and technology setup for School events Support the delivery of examinations and other key School activities requiring IT services Maintain IT equipment, work areas and storage locations to a high standard Contribute to accurate technical documentation and asset records. Work collaboratively with colleagues across the IT department to deliver excellent service Share knowledge and contribute to improvements in documentation and support processes Identify opportunities to improve the quality and efficiency of IT services Actively develop technical knowledge and skills through training and practical experience. Person Specification The successful candidate will be able to demonstrate the following skills, qualifications and experience. Professional Knowledge & Experience A commitment to the paramount importance of safeguarding and wellbeing of pupils Experience providing IT support in a customer focused environment Good knowledge of Microsoft Windows, Microsoft 365 and common desktop applications Strong troubleshooting and problem solving skills Willingness to learn enterprise infrastructure technologies Excellent communication and interpersonal skills. Experience within an educational environment Experience supporting Apple devices and classroom technology Relevant IT qualifications or a willingness to work towards them. Personal Attributes Friendly, approachable and customer focused Professional and reliable Willing to learn and develop new skills Positive and collaborative Organised and proactive Awareness of the importance of data security and confidentiality Committed to delivering excellent customer service. Other information Hours and Salary This is a full time position and working hours will be 8.30am - 5.00pm, Monday - Friday. Additional work, if required, is to be discussed and agreed in advance with the Director of IT and in their absence, the Bursar. The remuneration package includes pay for holidays. Staff are required to be at School on INSET and Open Days. Annual leave should be taken during the School holidays. Hampton has its own generous salary scale and benefits package. The salary will be commensurate with skills and years' experience and confirmed at time of appointment. The Hampton School Trust Governors also currently offer the following non contractual benefits to staff, subject to any terms and conditions and the School's eligibility requirements: private medical insurance; death in service benefit insurance policy; a Medicash healthcare cash plan; Pension Scheme, personal accident insurance, School fee remission, cycle to work scheme, lunch, sports facilities and counselling. Hampton School is pleased to be a London Living Wage employer. Please note that the above list is not exhaustive and that non contractual benefits are provided at the discretion of the Governors. Training Where necessary, to attend INSET training or undergo other training to increase competence, proficiency and safety awareness. To act as Fire Marshal and First Aider as required. Training will be provided Any other reasonable tasks required by the Deputy Head (Academic), The Headmaster and/or Bursar in association with the above role. Please note that there may be some changes and additions to the above . click apply for full job details
Field Service IT Technician - Chester / Warrington / Liverpool We have two options available - a three month contract starting on 3 August, with the possibility of a permanent role at the end, or a straight permanent appointment from the outset. We are looking for an IT Support Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair, and maintenance of laptops, desktops, RPOS systems, and related hardware. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. What you will be doing Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices Installing, configuring, and maintaining operating systems including Windows and other common platforms Supporting users onsite and remotely, providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday, 08:30 - 17:30, with a one hour lunch break. Skills and experience required Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems (Windows essential, macOS or Linux beneficial) Experience using diagnostic tools and fault finding techniques Confident troubleshooting skills across hardware and basic networking issuesStrong communication and customer service skills Ability to work independently and manage your own workload We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. Enhanced DBS This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case by case basis, in line with our policy on the recruitment of ex offenders. Benefits Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Discounted gym membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP employee discount programmes We are an Equal Opportunity Employer We welcome applications from all backgrounds and actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion, and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, contact our Talent Team on - we are committed to making your experience inclusive and accessible. Our application form is quick and easy - no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly.
09/07/2026
Full time
Field Service IT Technician - Chester / Warrington / Liverpool We have two options available - a three month contract starting on 3 August, with the possibility of a permanent role at the end, or a straight permanent appointment from the outset. We are looking for an IT Support Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair, and maintenance of laptops, desktops, RPOS systems, and related hardware. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. What you will be doing Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices Installing, configuring, and maintaining operating systems including Windows and other common platforms Supporting users onsite and remotely, providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday, 08:30 - 17:30, with a one hour lunch break. Skills and experience required Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems (Windows essential, macOS or Linux beneficial) Experience using diagnostic tools and fault finding techniques Confident troubleshooting skills across hardware and basic networking issuesStrong communication and customer service skills Ability to work independently and manage your own workload We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. Enhanced DBS This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case by case basis, in line with our policy on the recruitment of ex offenders. Benefits Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Discounted gym membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP employee discount programmes We are an Equal Opportunity Employer We welcome applications from all backgrounds and actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion, and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, contact our Talent Team on - we are committed to making your experience inclusive and accessible. Our application form is quick and easy - no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly.
Field Service IT Technician - Swindon / Bath / Bristol With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting edge innovation backed by market leading service operations. Job Details We are looking for an IT Support Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair, and maintenance of laptops, desktops, RPOS systems, and related hardware. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. What you will be doing Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices Installing, configuring, and maintaining operating systems including Windows and other common platforms Supporting users onsite and remotely, providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one hour lunch break. Skills and Experience Required Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems (Windows experience essential, macOS or Linux beneficial) Experience using diagnostic tools and fault finding techniques Confident troubleshooting skills across hardware and basic networking issues Strong communication and customer service skills Ability to work independently and manage your own workload We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. ENHANCED DBS: This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case by case basis, in line with our policy on the recruitment of ex offenders. Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes We are an Equal Opportunity Employer and welcome applications from all backgrounds. We actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee.
09/07/2026
Full time
Field Service IT Technician - Swindon / Bath / Bristol With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting edge innovation backed by market leading service operations. Job Details We are looking for an IT Support Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair, and maintenance of laptops, desktops, RPOS systems, and related hardware. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. What you will be doing Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices Installing, configuring, and maintaining operating systems including Windows and other common platforms Supporting users onsite and remotely, providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one hour lunch break. Skills and Experience Required Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems (Windows experience essential, macOS or Linux beneficial) Experience using diagnostic tools and fault finding techniques Confident troubleshooting skills across hardware and basic networking issues Strong communication and customer service skills Ability to work independently and manage your own workload We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. ENHANCED DBS: This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case by case basis, in line with our policy on the recruitment of ex offenders. Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes We are an Equal Opportunity Employer and welcome applications from all backgrounds. We actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee.
Apogee Corporation Limited. is seeking an IT Support Technician based in East Anglia. You will support our Managed Desktop Services team, focusing on diagnosing, repairing, and maintaining various hardware systems. This hands-on role offers a combination of onsite visits and remote support to ensure customer systems are running smoothly. Competitive benefits include enhanced family-friendly options and professional development sponsorship.
09/07/2026
Full time
Apogee Corporation Limited. is seeking an IT Support Technician based in East Anglia. You will support our Managed Desktop Services team, focusing on diagnosing, repairing, and maintaining various hardware systems. This hands-on role offers a combination of onsite visits and remote support to ensure customer systems are running smoothly. Competitive benefits include enhanced family-friendly options and professional development sponsorship.
Apogee Corporation Limited. is looking for a Field Service IT Technician to join their Managed Desktop Services team in Chester/Warrington/Liverpool. This role involves diagnosing, repairing, and maintaining IT systems, both on-site and remotely, ensuring smooth customer operations. The ideal candidate has a strong background in IT support, with knowledge of Windows and basic networking. Additionally, Apogee offers an inclusive workplace with family-friendly benefits, professional development sponsorship, and community support initiatives.
09/07/2026
Full time
Apogee Corporation Limited. is looking for a Field Service IT Technician to join their Managed Desktop Services team in Chester/Warrington/Liverpool. This role involves diagnosing, repairing, and maintaining IT systems, both on-site and remotely, ensuring smooth customer operations. The ideal candidate has a strong background in IT support, with knowledge of Windows and basic networking. Additionally, Apogee offers an inclusive workplace with family-friendly benefits, professional development sponsorship, and community support initiatives.
Apogee Corporation Limited. is searching for a Field Service IT Technician located in Chester to join its Managed Desktop Services team. You will support customers by diagnosing, repairing, and maintaining laptops and desktop systems in a hands-on technical role. This position offers the option of a three-month contract with a chance of permanence, or immediate permanent employment. You will work between onsite visits and remote support to ensure customer satisfaction and smooth system operations.
09/07/2026
Full time
Apogee Corporation Limited. is searching for a Field Service IT Technician located in Chester to join its Managed Desktop Services team. You will support customers by diagnosing, repairing, and maintaining laptops and desktop systems in a hands-on technical role. This position offers the option of a three-month contract with a chance of permanence, or immediate permanent employment. You will work between onsite visits and remote support to ensure customer satisfaction and smooth system operations.
Field Service IT Technician - Chester / Warrington / Liverpool We have two options available - a three month contract starting on 3 August, with the possibility of a permanent role at the end, or a straight permanent appointment from the outset. We are looking for an IT Support Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair, and maintenance of laptops, desktops, RPOS systems, and related hardware. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. What you will be doing Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices Installing, configuring, and maintaining operating systems including Windows and other common platforms Supporting users onsite and remotely, providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday, 08:30 - 17:30, with a one hour lunch break. Skills and experience required Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems (Windows essential, macOS or Linux beneficial) Experience using diagnostic tools and fault finding techniques Confident troubleshooting skills across hardware and basic networking issuesStrong communication and customer service skills Ability to work independently and manage your own workload We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. Enhanced DBS This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case by case basis, in line with our policy on the recruitment of ex offenders. Benefits Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Discounted gym membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP employee discount programmes We are an Equal Opportunity Employer We welcome applications from all backgrounds and actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion, and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, contact our Talent Team on - we are committed to making your experience inclusive and accessible. Our application form is quick and easy - no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly.
09/07/2026
Full time
Field Service IT Technician - Chester / Warrington / Liverpool We have two options available - a three month contract starting on 3 August, with the possibility of a permanent role at the end, or a straight permanent appointment from the outset. We are looking for an IT Support Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair, and maintenance of laptops, desktops, RPOS systems, and related hardware. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. What you will be doing Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices Installing, configuring, and maintaining operating systems including Windows and other common platforms Supporting users onsite and remotely, providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday, 08:30 - 17:30, with a one hour lunch break. Skills and experience required Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems (Windows essential, macOS or Linux beneficial) Experience using diagnostic tools and fault finding techniques Confident troubleshooting skills across hardware and basic networking issuesStrong communication and customer service skills Ability to work independently and manage your own workload We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. Enhanced DBS This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case by case basis, in line with our policy on the recruitment of ex offenders. Benefits Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Discounted gym membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP employee discount programmes We are an Equal Opportunity Employer We welcome applications from all backgrounds and actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion, and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, contact our Talent Team on - we are committed to making your experience inclusive and accessible. Our application form is quick and easy - no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly.
Field Service IT Technician - Swindon / Bath / Bristol With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting edge innovation backed by market leading service operations. Job Details We are looking for an IT Support Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair, and maintenance of laptops, desktops, RPOS systems, and related hardware. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. What you will be doing Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices Installing, configuring, and maintaining operating systems including Windows and other common platforms Supporting users onsite and remotely, providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one hour lunch break. Skills and Experience Required Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems (Windows experience essential, macOS or Linux beneficial) Experience using diagnostic tools and fault finding techniques Confident troubleshooting skills across hardware and basic networking issues Strong communication and customer service skills Ability to work independently and manage your own workload We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. ENHANCED DBS: This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case by case basis, in line with our policy on the recruitment of ex offenders. Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes We are an Equal Opportunity Employer and welcome applications from all backgrounds. We actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee.
09/07/2026
Full time
Field Service IT Technician - Swindon / Bath / Bristol With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting edge innovation backed by market leading service operations. Job Details We are looking for an IT Support Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair, and maintenance of laptops, desktops, RPOS systems, and related hardware. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. What you will be doing Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices Installing, configuring, and maintaining operating systems including Windows and other common platforms Supporting users onsite and remotely, providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one hour lunch break. Skills and Experience Required Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems (Windows experience essential, macOS or Linux beneficial) Experience using diagnostic tools and fault finding techniques Confident troubleshooting skills across hardware and basic networking issues Strong communication and customer service skills Ability to work independently and manage your own workload We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. ENHANCED DBS: This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case by case basis, in line with our policy on the recruitment of ex offenders. Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes We are an Equal Opportunity Employer and welcome applications from all backgrounds. We actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee.
Apogee Corporation Limited. is searching for a Field Service IT Technician located in Chester to join its Managed Desktop Services team. You will support customers by diagnosing, repairing, and maintaining laptops and desktop systems in a hands-on technical role. This position offers the option of a three-month contract with a chance of permanence, or immediate permanent employment. You will work between onsite visits and remote support to ensure customer satisfaction and smooth system operations.
09/07/2026
Full time
Apogee Corporation Limited. is searching for a Field Service IT Technician located in Chester to join its Managed Desktop Services team. You will support customers by diagnosing, repairing, and maintaining laptops and desktop systems in a hands-on technical role. This position offers the option of a three-month contract with a chance of permanence, or immediate permanent employment. You will work between onsite visits and remote support to ensure customer satisfaction and smooth system operations.
Field Service IT Technician - Chester / Warrington / Liverpool We have two options available - a three month contract starting on 3 August, with the possibility of a permanent role at the end, or a straight permanent appointment from the outset. We are looking for an IT Support Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair, and maintenance of laptops, desktops, RPOS systems, and related hardware. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. What you will be doing Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices Installing, configuring, and maintaining operating systems including Windows and other common platforms Supporting users onsite and remotely, providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday, 08:30 - 17:30, with a one hour lunch break. Skills and experience required Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems (Windows essential, macOS or Linux beneficial) Experience using diagnostic tools and fault finding techniques Confident troubleshooting skills across hardware and basic networking issuesStrong communication and customer service skills Ability to work independently and manage your own workload We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. Enhanced DBS This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case by case basis, in line with our policy on the recruitment of ex offenders. Benefits Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Discounted gym membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP employee discount programmes We are an Equal Opportunity Employer We welcome applications from all backgrounds and actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion, and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, contact our Talent Team on - we are committed to making your experience inclusive and accessible. Our application form is quick and easy - no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly.
09/07/2026
Full time
Field Service IT Technician - Chester / Warrington / Liverpool We have two options available - a three month contract starting on 3 August, with the possibility of a permanent role at the end, or a straight permanent appointment from the outset. We are looking for an IT Support Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair, and maintenance of laptops, desktops, RPOS systems, and related hardware. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. What you will be doing Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices Installing, configuring, and maintaining operating systems including Windows and other common platforms Supporting users onsite and remotely, providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday, 08:30 - 17:30, with a one hour lunch break. Skills and experience required Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems (Windows essential, macOS or Linux beneficial) Experience using diagnostic tools and fault finding techniques Confident troubleshooting skills across hardware and basic networking issuesStrong communication and customer service skills Ability to work independently and manage your own workload We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. Enhanced DBS This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case by case basis, in line with our policy on the recruitment of ex offenders. Benefits Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Discounted gym membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP employee discount programmes We are an Equal Opportunity Employer We welcome applications from all backgrounds and actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion, and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, contact our Talent Team on - we are committed to making your experience inclusive and accessible. Our application form is quick and easy - no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly.
