IT Asset Support

What’s the role?

Our client, a global Professional Services firm, are looking for IT Asset Support to join the expanding operations centre.

The role is suited to someone with experience handling IT equipment within an IT support or retail environment. You will provide all account and asset requirements for project contractors, working to pack and ship computers, monitors and peripherals to contractors working from home.

Tell me more

• Location: St Albans
• Rate: £22,500
• Work Pattern: Standard business hours
• Start Dates: ASAP
• Duration: 23-month contact

Your day-to-day activities

• Set up computers to project and user requirements.
• Ensure new starters have the correct IT setup in place.
• Re-imaging of all returned and in stock computers to ensure they are clean of all previous user, project, and client data.
• Assist in checking all stock assets and packaging material to ensure there is always a suitable quantity of kit to enable future demand to be met.
• Responsible for the development of new accesses, restrictions, or software technology solutions, within technical standards.
• Responsible for the formal testing of changes to existing solutions supported by the testing of new build solutions.
• Accountable and responsible for developing and improving relationships with engineering and related functions.

Skills & Experience required:

• General computing skills/IT skills and experience within an IT office or IT retail environment.
• Individuals must be enthusiastic, driven and take pride in their ability to deliver high quality work.
• Ability to remain calm under pressure and handle unhappy clients with professionalism and politeness.
• Evidence of a flair for creativity, problem-solving and troubleshooting.
• Knowledge of Microsoft Office applications, in particular Microsoft Excel and Microsoft Word.
• Enthusiasm for technology and commitment to developing new skills and remaining current with technology trends.
• Excellent verbal and written communication skills and ability to convey technical information to non-technical audiences.
• Strong collaboration and interpersonal skills.
• Outstanding attention to detail and excellent time-management skills.
• A can-do attitude and positive approach to working in a fast-paced, client-focussed environment.

Next steps:

To express your interest in this opportunity, don’t delay; please click apply now.